Here are 100 cannabis jobs mentioning "retail manager" in April 2024, at companies like INSA, Curaleaf, The Green Planet, Inc., and Groundworks Industries, including positions such as Retail Manager, Retail Store Manager, Manager, Retail Operations, and Retail General Manager.
More than 30+ days
Retail Store Manager (Cultivation Expert Desired) - Jackson MS
GrowGeneration
STORE MANAGER
Overview: GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting, and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.
Position Reports To: Regional Manager
Salary: $65,000 - $70,000/DOE
Purpose of Position: To lead and manage a local team of Warehouse and Retail Associates in a manner which promotes safety, profitability, responsible inventory management, industry education, and overall growth and continued success of GrowGeneration.
Essential Duties and Responsibilities:
- Develop store strategies to raise customer base, increase store traffic, and optimize store profitability
- Complete store operational requirements by scheduling and assigning employees tasks and following up on work results
- Encourage positive staff results by motivating, training, and mentoring employees
- Facilitate overall store success by coaching, counseling, and disciplining staff members
- Cultivate employee growth by supervising, evaluating, and reviewing job performances
- Support high-quality customer service by communicating and upholding organization standards
- Maintain outstanding store condition and Visual Merchandizing standards
- Prepare promotional materials and in-store displays as needed
- Perform routine inventory counts, monitor stock levels, and order new items when required
- Ensure security of store assets and bank deposits by supervising cash handling procedures and assessing the condition of the safes and various surveillance equipment within the store
- Provide outstanding customer service that increases overall customer satisfaction
- Address all complaints or issues that arise in a professional, courteous manner
- Manage staff conflicts, complaints, and problems professionally and according to GrowGeneration policies
- Assist customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery
- Contribute to team effort by accomplishing related tasks as needed
Requirements:
- Bachelor’s degree preferred
- 3+ years of previous People Management experience
- Exceptional professionalism and emotional intelligence during stressful or confidential situations
- Proficient at speaking, listening, and typing in English
- Capable of lifting up-to 40 lbs. to waist height repeatedly
- Able to stand for extended periods of time
- Comfortable working in hot or cold conditions for the duration of a shift
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation: Includes a salary commensurate with experience, eligible for additional compensation by way of Annual Store Bonus Program based on store revenue, participation in group insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, paid parental leave, paid time off, and more.
Criminal background checks are part of the GrowGeneration hiring process.
https://www.growgeneration.com/careers
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Retail Manager Job Description
Job Overview:
Catalyst Cannabis Company is looking for an experienced Retail Manager to join our expanding team! If you are knowledgeable and passionate about cannabis and how it can be used to better our community and planet, Catalyst is the place for you!
The retail manager is responsible for facilitating and supervising the daily operations of a fast-paced retail cannabis store by driving sales, maintaining a positive work environment, and making sure staff is working together efficiently.
What we believe in:
We believe cannabis has the potential to create enormous positive change, to bring simple and clean healing options into one’s own hands, to empower and energize minds, to enhance and alter perceptions for the better – for ourselves, for society and for our world.
From grow to retail, Catalyst is 100% committed to lessening our impact on our planet and being environmental stewards. We encourage our employees and our customers to reduce, reuse and recycle at our facilities and in their homes.
Our Mission:
To create a unique and awesome customer experience by making a positive difference in the world, offering quality products, and providing exceptional service.
Why work at Catalyst:
Catalyst is not only committed to the health of our planet and customers, but the health and happiness of our employees. During these trying times, we continue to follow CDC covid guidelines while offering reimbursable sick leave, paid time off, and a heavy employee discount. We believe in open and honest communication and work diligently to provide our staff with the tools they need to succeed!
Qualifications / Certifications:
-
*Alaska Marijuana Handlers Card *Municipality of Anchorage Food Handlers Card *Microsoft Office experience *Cash handling experience *Retail/Sales experience *Exceptional communication skills *Employee Administration experience *Cannabis Product and Regulations knowledge *Inventory Management experience
Compensation: $20-$25/ hour DOE
Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $25.00/hour.
About Catalyst Cannabis Company: Catalyst Cannabis Company is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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Retail Sales Manager - Electric Lettuce Happy Valley
Groundworks Industries
Retail Sales Manager - Electric Lettuce Happy Valley
Reports To: District Manager
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Manager
The Retail Sales Manager is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Retail Sales Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.
Informed by a 'Balanced Scorecard' approach - equally emphasizing People, Process/Technology, Customer and Finance - the Retail Sales Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.
This is accomplished by way of a respectful, constructive, and energetic style guided by Groundworks' core values and long-range objectives.
The Store Manager is accountable for four primary areas or responsibility:
People - developing and leading strong talent, developing training and team engagement for a group of cannabis professional.
Process and Technology - being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.
Customer - fostering a customer-first environment that is welcoming to people from all walks of life.
Finance - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.
Compensation and Benefits
The Retail Sales Manager position participates in a unique compensation program that includes tenure-triggered performance increases and both a team and individual bonus opportunity.
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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Store Manager (Cannabis Experience Required) - Medical Cannabis Retailer
Koli Cannabis Ltd
Store Manager
NB: 1-2 weeks training will be held in our Koli-Miami location. After successful completion of the training, the job place would be our Koli-Claremore dispensary.
Koli Cannabis, a boutique dispensary in Claremore, Catoosa & Miami City, is looking for dynamic people to join our team! If you’re passionate about serving the Oklahoma patient community and have an intellectual curiosity about cannabis, we encourage you to apply.
The Store Manager is responsible for supervising all activities that are related to the retail sales, order processing, and customer service of our Dispensary. The Manager will manage the execution of customer orders and ensure that all products are correctly picked and recorded in our MJ Platform and METRC system.
Position Summary
The Manager oversees day-to-day operations of the dispensary. This includes but is not limited to managing all staffs at Koli West and ensuring successful compliant operations and high level customer service. The Manager is responsible for creating the staffing schedule making sure the dispensary is properly staffed at every shift. Each shift should have sufficient personnel to act as budtenders and inventory support.
The Manager reports directly to Ownership. He/She is responsible for communicating any policy changes to the staff and implementing directives from Ownership immediately. The Manager is responsible for overseeing the operations of the dispensary including but not limited to retail sales, inventory management, product intake, Point of Sale (POS) system troubleshooting, education, and onboarding of budtenders. This requires high level communication skills as this person must communicate with ownership, patients, and internal dispensary staff and may act as a spokesperson for the dispensary at times.
Finally, this position is responsible for dispensary employees’ strict adherence to laws and regulations concerning medical cannabis put forth by the OMMA.
Along with the ongoing development of your job description, immediate responsibilities for the role of Store Manager include:
Management of Dispensary Personnel
- Creates staffing schedule for the dispensary to ensure sufficient staffing for successful operations. This includes staffing reception, budtender roles to satisfy customer needs, and inventory management roles to satisfy the needs of the back of house such as labeling product, packaging, etc.
- Works closely with Koli Cannabis leadership and the retail team to ensure successful implementation of Standard Operating Procedures (SOPs) regarding product intake and organization
- Conducts regular meetings with dispensary personnel to communicate changes and ensure successful operations and compliance
- Empowers dispensary staff to deliver high quality customer experiences
- Manages any specialized roles within the dispensary, such as education, community outreach, market insight
- Tracks budtender sales and analytics.
- Plans, identifies, communicates, and delegates responsibilities to the dispensary personnel to ensure a smooth flow of operations within the store.
- Provides specialized dispensary teams with ongoing coaching, feedback, and developmental opportunities
- Monitors staffing levels and communicates to ownership when hiring is needed and for what position(s)
- Makes sure all operations carried out in the dispensary are in compliance with the regulations set forth by the OMMA
Operations and Compliance
- Conducts all necessary reporting to the state using provided inventory tools Metrc
- Works closely with ownership and other Koli managers to ensure successful implementation and follow-through of compliant procedures
- Oversees all purchasing and check-in of products in the inventory management system and physical inventory locations
- Oversees cash handling, provides change to drawers when needed, and reconciles the cash drawers at closing each night both physically and in the POS
- Ensures compliant managing, selling, and packaging of inventory
- Ensures compliant proceedings in all dispensary operations
Effective Communication and Customer Service
- Communicates directives from ownership to dispensary personnel when appropriate
- Communicates product knowledge, changes, pricing, and promotional sales to dispensary personnel at every shift meeting to ensure successful implementation and operations
- Interfaces with potential vendors and collaborators, representing the brand in an honest, respectful, and appropriate fashion
- Attends cannabis community events and represents the brand in a respectful and appropriate fashion
- Communicates product knowledge in a timely and effective manner to dispensary personnel
- Works with the management team to continuously train dispensary personnel
- Monitors dispensary personnel’s customer interactions to make sure high level customer service and accurate product information is communicated
- Provides consistent constructive feedback to dispensary personnel to ensure the highest level of operations
- Supports budtenders and is available to communicate with any unsatisfied customer or customer who needs a bit more support
- Implements and communicates SOP’s to all dispensary personnel to ensure successful operations. Communicates to ownership if editing of SOP’s is needed
- Remains available for and receptive to feedback from staff, management, and ownership teams
- Communicates appropriately, effectively, and timely in both in-person and email communication
- Conducts performance reviews to check-in with staff, evaluate performance and hear feedback on a regular basis.
- Manages with integrity and honesty
- Solicits customer feedback to understand customer needs and the needs of the community
Qualifications:
- Must be 21+ years of age
- Must pass all required background checks
- Management experience working in a regulated industry
- Proven ability to effectively manage a team of 5 or more employees
- Familiar with online databases, Point-of-Sale inventory, METRC and cash management
- 1-2 years of experience in Cannabis Retail business is required
Required Skills:
- Prior METRC experience or any seed to sale software experience is preferred.
- Demonstrated passion for serving the cannabis community
- Excellent customer service skills
- Excellent leadership skills
- Computer operating skills
- Supervisory and team-building skills
- Ability to pass all required background checks to work with cannabis
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to build relationships both internally as well as in the community
- Ability to handle confidential and sensitive information
- Working knowledge of business processes and system development
- Ability to work a flexible work schedule including nights, weekends, and holidays.
Responsibilities
- Manage orders using our MJ Platform system.
- Manage inventory utilizing METRC.
- Develop standard operating procedures for order fulfillment.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
- Be capable of promoting and advertising the business by social media and other personal means to bring more new customers
Disclaimer:
The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Experience level:
- 1 year
- 2 years
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Claremore, OK 74017: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you familiar with Metrc-Track & Trace System Platform?
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising: 1 year (Preferred)
License/Certification:
- OMMA Medical Card (Preferred)
Work Location: One location
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· In this role, you will assist the Store Manager in leading the cannabis retail team and oversee day to day operations
· Open availability is defined as the ability to work all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays
· You will foster a culture of teamwork with communication being at the forefront of team building
· You will coordinate the details of daily operations, working closely with the Store Manager
· You will oversee security, reporting and cash management procedures related to opening and closing of the store
· Responds to customer complaints, requests, concerns, suggestions and takes action when directed by the store manager to resolve conflicts
· Lead and inspire team members to continuously grow, learn, evolve, to be compassionate, kind and strive to become better
· Help build an exceptional team that will uphold and deliver our mission, vision, and goals to customers
· Promote an environment and culture that is focused on positive and healthy interactions
· Foster positive and productive relationships with all vendors
· Meet or exceed sales goals, profitability, and operational excellence
· Exceed the customers’ expectations by implementing and delivering exceptional service and training the staff to deliver the same service
· Drive customer visit goals and increase the number of returning customers
· Analyze, forecast, and deliver financial and operational reporting regularly
· Clear knowledge and understanding of cannabis regulations (including Metric) and ensure that compliance is executed in operations
· Partner with the Store Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow
· Monitor and manage staffing, scheduling, operations, processes, and assisting with interviews
· Encourage and promote a teamwork environment while empowering a self-managing team
· Monitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase sales
· Knowledgeable of POS system functions
· Strategically utilize the tools provided to successfully capture customers’ buying habits to ensure the best in class experience
· Promote and implement sales strategies
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
· Hours are scheduled according to needs of the store and the team member's availability
· Assists the Store Manager in accurately documenting all inventory movements to be recorded in the company’s track and trace system and into the State’s track and trace software, METRC to identify the proper location and quantity of product at all time
· Provides management and leadership to all staff dispensary which includes monitoring all inventory and point of sale transactions
· Other duties may be assigned
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Management experience in a cannabis dispensary: 2 years (Preferred)
Work Location: One location
Apply for this job with Shatter, LLC
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Ascend Cannabis Co. – Retail Manager
- Job Title:
Retail Manager
- Location:
10712 W Alameda Ave. Lakewood, CO 80226
- Pay Rate:
$60,000- $75,000 salary plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
Serves as a frontline support for the store and all employees at that location ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.
Essential Duties and Responsibilities
- Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store.
- Ensure all safety and compliance regulations are followed by all staff.
- Responsibilities in cash handling and product management.
- Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.
- Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.
- Create/manage monthly and quarterly incentives for budtenders to increase sales performance.
- Assist in ordering and receiving products for medical and recreational as necessary.
- Active role in hiring/firing, interviewing process, training and all disciplinary action.
- Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.
- Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the executive management team.
- Assisting in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.
- Maintain chain of command reporting pertinent information directly to the executive level management as needed.
- METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.
- Ensure validity of all customer and patient information/profiles.
- POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.
- Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.
- Assists with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.
- Perform all duties within the store when necessary.
- Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary
- Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.
- Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.
- Maintain all marketing and advertising duties as directed by executive level management.
- Maintain store culture and overall customer and patient satisfaction.
- Knowledge and consistent demonstration of excellent customer service skills.
- Knowledge and adherence to the policies, procedures and goals.
- Ability to learn, use, and navigate various modern technologies.
- General understanding of the cannabis industry including product knowledge, compliance, and best practices.
- Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.
- Ability to remain even-tempered in high stress situations. Ability to manage people successfully.
- Ability to listen well and communicate effectively orally and in writing with various audiences.
- Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
- Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- All other job duties as assigned.
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
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Senior Manager, Retail Marketing - Remote
Ethos Cannabis
Website: ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, Ohio and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Senior Manager Retail Marketing is responsible for leading regional marketing coordinators to implement Ethos Cannabis' marketing initiatives, including external and internal marketing strategies, communications, and maintaining creative alignment to Ethos brand development and aesthetics. The Marketing Manager will oversee all regional marketing and promotion, community events, and other promotional functions in Pennsylvania, Massachusetts, and Maryland. This position will directly support the marketing initiatives of our dispensary and grow/processor locations. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
We are seeking a passionate, driven, detail-oriented and collaborative Marketing Manager to provide strategic leadership, direction, and support to the company's marketing initiatives to maximize Ethos Cannabis' sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the marketing operations of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis. This role reports directly to the Vice President of Marketing.
Responsibilities
- Consult with the Vice President of Marketing to assess retail marketing needs of the organization
- Support and lead the local marketing coordinators and oversee regionalized social media and targeted email and text campaigns
- Develop quarterly retail marketing strategy and support implementation of plan with peers and direct reports
- Collaborates with manager, peers and/or core retail team to continuously optimize retail marketing strategy
- Collaboration with Trade Marketing and Merchandising, Brand Team, Brand Creative teams will be key to ensure through-the-line success for all retail marketing initiatives
- Collaborate with dispensary staff, management, and Ethos state/market leadership to develop and implement marketing strategies to best serve employees and customers and ensure marketing strategies are effective
- Develop and continually assess Ethos Cannabis' regional retail marketing plans and implement and adjust as needed
- Develop multi-channel marketing approach to effectively target Ethos' key constituents/segments and differentiate Ethos dispensaries from other dispensaries
- Support editorial direction, design, production, and distribution of marketing materials including publications and digital assets to support regional retail efforts includes maintaining marketing assets
- Lead retail marketing campaigns, including direct marketing efforts at targeted channels such as email and mail, print, professional conferences
- Support development of marketing Standard Operating Procedures (SOPs), employee training materials, and brand user guides that are consistent with state regulations
- Represent Ethos Cannabis at cannabis-related conferences and member-based organizations and remain current on latest developments in the cannabis community
- Support coordination of retail activities with the Marketing Coordinators
- Perform other duties and responsibilities related to Ethos Cannabis marketing, as may be assigned
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Support execution of customer satisfaction surveys and marketing research to improve customer user experience
- Develop market opportunity analysis, competitive intelligence, and strategic positioning to drive customer satisfaction and Ethos Cannabis growth targets
- Manage all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards
Qualifications
Education:
Minimum of a master's degree in marketing, business, journalism, public relations, or other relevant discipline is required
Work Experience:
- 5-10 years work experience with 5+ years of marketing, communications, or retail experience
- Strong understanding of marketing and demonstrated execution of marketing, communications, and social media activities
- Marketing management experience, which must include managing both marketing initiatives and people, ideally in a retail environment
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building and people skills and cross-functional collaboration skills
- Strong creative, strategic, analytical, metrics-driven, and organizational skills
- Customer-oriented mindset
- Outstanding communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience
- Experience managing the design and production of print materials and publications and with managing print vendors
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in Microsoft Office
- Ability to develop, analyze, and interpret key performance metrics, as well as manage a marketing budget and ROI on marketing spend
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible.
- Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland.
- Periodic travel to various retail and grow/processor sites in Pennsylvania, Massachusetts, and Maryland.
Compensation:
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs is seeking a Sr. Manager, Retail Facility Management to join our corporate team. This role is responsible for delivering timely and practical solutions to the day-to-day facility related issues that may arise within our retail stores. The Sr. Manager manages the external vendors that deliver routine and preventive maintenance service and on-call repairs and maintenance. The role will track issues from receipt through completion and provide updates to dispensary leaders. The Facility Manager deals with various urgent issues throughout each day and plays a key role in keeping our dispensaries open and operational.
CORE JOB DUTIES
- Serve as point of contact for addressing and routing tickets received from operating retail locations for resolution by dispatch or escalation to property management, including but not limited to roof leaks, HVAC issues, plumbing back-ups, door and window breaks, minor damage, environmental issues, landscaping and snow removal
- Address all facility inquires/concerns and provide timely and quality issue resolution
- Forecast long term programs and upgrades necessary to improve overall property maintenance
- Drive and lead strategies to improve efficiency and timeliness in accomplishing initiatives
- Track the facilities budget and make recommendations to reach or exceed budget goals
- Interface with retail operations management teams to understand needs and engage on strategic planning as it pertains to facilities management services
- Conduct bidding processes for potential new vendor roles
- Maintain and improve existing vendor relationships while ensuring their compliance with all applicable policies and procedures
- Report and share information with appropriate stakeholders to ensure they are kept fully informed of issues and important factors impacting properties
- Oversee invoicing process to ensure work has been completed according to expectations and is approved for payment
- Support Director and overall process improvement through tracking and reporting
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Bachelor's degree and 5+ years of proven experience in facilities or operations management
- Strong problem solving, investigating, and critical judgment skills for all proposed scopes of work
- Skilled in vetting contractor proposals/scopes of work (including but not limited to roofing, HVAC, plumbing)
- Excellent communication, organization, and writing skills
- Proficiency in applications such as Smartsheets and Microsoft Office programs
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
COMPENSATION
In accordance with CO Equal Pay for Equal Work Act the estimated range of compensation is $100,000 - $110,000 + bonus eligible. Final offer details are determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Position: Assistant Retail Manager
Reports to: Retail Manager
Location: Niagara Falls, New York (onsite, not remote)
Travel: N/A
Date: November 14, 2022
Application Deadline: December 5, 2022
Pay Rate: $25-27/hour
Company Overview
Nativa Cannabis is a cannabis startup which will offer a variety of recreational cannabis products sold in Niagara Falls, New York. Nativa Cannabis will structure its organization around the mission to provide a lively marketplace for clean and safe cannabis products and to build community within our organization and the patrons we serve. Our vision is to be a trusted source of safe, clean, locally sourced cannabis products that, in return, give back to the local community through active engagement.
Position Summary
Reporting to the Retail Manager, the Assistant Retail Manager is responsible for supporting the retail sales department by providing staff oversite, proactive customer engagement, and thorough inventory management. The successful candidate will possess outstanding customer service skills, a problem-solving attitude, a strong desire for self-improvement, attention to detail, strong interpersonal abilities, solid administrative/clerical and time management skills, and the desire to progress into a management position. The Assistant Retail Manager is also responsible for upholding the mission and values of the company and ensuring that the team displays excellence at all times.
Essential Functions
- Monitors and analyzes the customer service provided by team members
- Offers feedback and coaching
- Greets customers and offers assistance with product selection and services
- Models and shares customer service best practices with all team members to provide a distinctive and delightful customer experience, including interpersonal habits and Nativa Cannabis service traits
- Provide a superior level of customer service, both in person and on the phone; coaches retail staff on the commitment to customer service
- Resolves customer complaints and helps respond to customers’ special needs
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
- Supervises the control of the store money safe deposits, change orders, and oversees all aspects of bookkeeping including ledger, invoices, cash reports, and time records
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock
- Maintains knowledge of all computer and technology systems and software. Ensures response to all systems problems by contacting information technology support and seeking solutions
- Complies with all company policies and procedures and maintains respectful relationships with coworkers.
- Alongside the General Manager and Retail Manager, create a sales culture through consistent staff training, goal setting, contests, and other methods
- Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)
- Partner with the Retail Manager to ensure accurate inventory records are maintained in compliance with the Seneca Nation Cannabis Regulatory Authority
- Performs additional duties as assigned by the General Manager and Retail Manager
Qualifications
Position Requirements
- Business-related Bachelor’s Degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or a minimum of three (3) years of experience in managing staff in a fast-paced intensive industry is required
- Minimum of one (1) year in a management role in a legal, state-licensed marijuana/cannabis operation (or similar industry) of 10+ employees required; two (2) years preferred
- Experience working in highly regulated environments required
- Experience with financial budgets required
- Proficiency with MS Office Applications required, including Word, Excel, Outlook, PowerPoint
- Knowledge of retail POS systems and/or inventory management systems preferred
- Excellent presentation, communication, and interpersonal skills, and the ability to speak effectively before groups and respond to questions required.
- Ability to work occasional evenings and occasional weekends required
- Must have integrity and a high level of interpersonal skills to handle sensitive and confidential issues
- Exceptional ability to build relationships
- Solid problem-solving, business acumen, influence, and negotiation skills
- Superior organizational, project management, time management, and multi-tasking skills
- Superior communication skills including listening, verbal, written, and presentation skills
- Successful track record with being a team player as well as building, leading, and motivating teams
- Flexibility and creativity when finding solutions is a must, namely in the context of a start-up environment
- Excellent presentation, communication, and interpersonal skills and the ability to speak effectively before groups of people and respond to questions, required
- Valid driver’s license and reliable vehicle required
- Experience working with Native American communities preferred
- Knowledge in all areas of historical, traditional, cultural, language, and spiritual practices of the Seneca Nation of Indians preferred
- Legal cannabis industry knowledge required
Physical Requirements
- Extended time standing, walking, bending, and reaching
- Ability to lift and carry up to 50 lbs. for a distance of 100 feet
- This position requires occasionally extended and repetitive use of arms, hands, and fingers to manipulate objects
Native Preference
- Seneca or Native preference applies, given to qualified applicants pursuant to the Seneca Nation of Indians’ Tribal Employment Rights Ordinance
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Managing staff in a fast-paced industry: 3 years (Preferred)
- Legal cannabis operation management: 1 year (Preferred)
Work Location: One location
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General Summary:
The District Manager is results-oriented individual with excellent interpersonal skills. They manage operational practices, ensure budget and sales goals are achieved, and train and cultivate strong teams of general managers. District managers are expected to guarantee that company practices and policies are understood at all stores in their territory. The ultimate goal of a district manager is to motivate and direct the activities of managers who run the units or stores they are responsible for. District managers will be required to make bold decisions and must possess strong leadership skills.
Essential Duties and Responsibilities:
- Must work in a retail location 4 days a week, or as otherwise directed by management
- Achieve retail store sales and targets
- Engages and retains best in class talent
- Execute all Retail Store strategies and initiatives
- Make sure the staff is scheduled appropriately and the schedule is posted in a timely manner
- Creates the ideal customer experience by scheduling the right people, in the right place, at the right time to maximize top line sales and optimize payroll costs
- Communicate with the managers all things prevalent to the success of the whole team.
- Work with operations, loss prevention and compliance teams to achieve operational excellence and strong shrink controls
- Works with senior leadership and HR on succession planning to build deep core teams
- Has full P&L responsibility for their area
- Responsible for all store activity including personnel, operations, visual merchandising, sales, KPIs, and the customer experience
- Lead by example at all times; being a proactive role model, mentor, and coach for the team
- Promote employee morale by creating an enjoyable, challenging, and rewarding work environment
- Maintaining a team of industry-passionate and customer service-focused employees
- Ensure customer retention and satisfaction by culminating a customer experience that is supported by product knowledge, education, and high service standards
- All other duties as assigned by management.
Knowledge, Skills and Abilities Required
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Must have multi-site leadership experience.
- Must be able to obtain a Missouri Agent ID card.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must have the ability to push, pull, or lift a minimum of 10 pounds if relevant to job duties listed above.
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Ability to manage and prioritize responsibilities and a strong sense of urgency multiple projects , such as; priorities and meet deadlines, strong conflict management skills.
- If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.
- Cannabis experience strongly preferred.
Physical Requirements
- Excessive and repeated reaching above/below shoulder height
- Excessive computer use
- Ability to stand, sit, squat, climb, push, pull, lift, twist, stretch, or carry products throughout shifts
- Use of ladders and stools to reach products and supplies
- Handling heavy product with team assistance if over weight limit of 40lbs
- Ability to write neatly and legibly
- Handle effective and waste products
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- On call
Ability to commute/relocate:
- Kansas City, MO 64151: Reliably commute or planning to relocate before starting work (Required)
Work Location: Hybrid remote in Kansas City, MO 64151
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General Summary:
The Retail Operations Manager reports to the Director of Retail and is responsible for managing and holding the company’s retail management teams accountable for policy and procedure, compliance, inventory, and all other operational objectives of store and BOH operations. This position leads, implements and continuously improves all accuracy, training, and execution of operational initiatives.
Essential Duties and Responsibilities:
- Must work an 8 hour shift in one retail location per week, or as otherwise directed by management
- Manage and oversee managerial duties when the GM or AGM is not available
- Proficient with Metrc, company ERP system and any other retail based operating systems
- Assist with any compliance inspections as needed.
- Motivating employees to achieve sales targets.
- Ensure operations team achieves store’s shrink goal.
- Establish and implement operational policies, standards and procedures for staff
- Execute or assist with dispensary operations and opening and closing procedures during hours of operation.
- Adhere to all company-wide policies, process, procedures, and requirements.
- Maintain a clean, sanitary, and organized work environment.
- Work with management team to increase sales and foot traffic.
- Contribute to team environment and company advancement in alignment with the strategic direction set by management.
- Support in the management of dispensary sales and database, including weekly summaries of metrics.
- Verify the receipt of dispensary supplies, equipment, and other resources.
- Maintain a culture of high-quality customer service and communication.
- Assist with facility maintenance and troubleshooting as necessary including phone, utilities, technology, maintenance, repairs, stock and supplies.
- Notify management about any customer or product concerns/complaints
- Notify management about any operational (security, plumbing, HVAC, computers, etc.) issues
- Comply with all HR policies, including confidentiality and non-disclosure
- Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
- All other duties as assigned by management.
Knowledge, Skills and Abilities Required
- General knowledge of computers, software, and ability to work accurately with numbers.
- Must have a passion for learning, problem solving, and inventory control.
- Must be able to communicate appropriately with all departments, team members, and different personalities.
- Able to work with fluctuating schedules to meet company needs and standards.
- Desire to learn and accept changes with ease.
- Motivation to help growth within the department and outside of the department.
- Knowledge of companywide and departmental policies.
- Must be detail oriented.
- Willing to step in and help with multiple counts, reporting, and paperwork when understaffed.
- Ability to handle high stress situations appropriately and in a timely manner.
- Communicate efficiently with other locations regarding inventory discrepancies
- Knowledge of local and state laws and regulations pertaining to medical and/or retail marijuana is a plus.
- Must successfully pass an extensive background check.
- Must have reliable transportation.
- Working knowledge of medical and/or retail cannabis industry.
- Working knowledge cannabis point of sale system is a plus.
- Excellent computer and data analytical skills
- Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.
- Minimum 1 year of Dispensary experience preferred.
- Ability to work nights, holidays and weekends.
Physical Requirements
- Excessive and repeated reaching above/below shoulder height
- Excessive computer use
- Ability to stand, sit, squat, climb, push, pull, lift, twist, stretch, or carry products throughout shifts
- Use of ladders and stools to reach products and supplies
- Handling heavy product with team assistance if over weight limit of 40lbs
- Ability to write neatly and legibly
- Handle effective and waste products
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- On call
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kansas City, MO 64151: Reliably commute or planning to relocate before starting work (Required)
Work Location: Hybrid remote in Kansas City, MO 64151
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The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost effectiveness and to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Pay:
Depending on experience
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Ability to commute/relocate:
- Beaverton, OR 97005: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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General Manager - Cannabis - Retail - King City
The Green Planet, Inc.
The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost effectiveness and to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Pay:
Depending on experience
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Ability to commute/relocate:
- Beaverton, OR 97005: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with The Green Planet, Inc.
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Job description:
The applicant for this position MUST have Dispensary General Management experience; bonus points if they have been part of a "start up" company.
The General Manager will have a dynamic personality and be driven/motivated to make our dispensary and our dispensary team the best in the area. They will be responsible for creating a world class customer experience for every customer. The General Manager will work with the Assistant Store Manager, Inventory Manager and Dispensing Agents/Budtenders in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, writing and updating SOP’s, register operations, customer service, store appearance/cleaning and displays, employee interactions, and by performing other functions as assigned. The General Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store. They must also be able to motivate our team and keep the work envioroment fun, while remaining professional and keep the team moral high on a daily basis.
Responsibilities:
- Coordinate and facilitate all the store’s transactions and operations
- Ensure the safety and satisfaction of all customers and employees
- Liaise with law enforcement, local and state officials, vendors, and local community
- Implement company policies and ensure staff adheres to best practices
- Inspire staff to deliver the highest level of customer service and experience.
- Participate in developing and implementing operational rules, regulations, policies, and procedures
- Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership
- Address issues that arise from employees or customers (complaints, grievances etc.) Work with Executive Team to create budgets and forecast sales
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Oversee and manage product inventory
- Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
- Report on buying trends, customer needs, profits etc.
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
- Propose innovative ideas to increase market share
- Manage financial records and cash handling procedures
- Ensure the safety and satisfaction of both the patients and employees
- Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
- Lead, hire and train new employees and motivate current employees
- Schedule employee hours and oversee payroll
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Manage and inspire staff to deliver the highest level of customer service
- Conduct personnel performance appraisals to assess training needs and build career paths
- Maintain outstanding store condition and visual merchandising standards
- Utilize, lead and deliver visual brand standards to present unique product mix offering
- Serve as a liaison to the local community
Knowledge, Skills and Qualifications:
- Advanced METRC Knowledge
- Preferred knowledge of Flowhub
- Must be 21+ years of age
- Must be able to lift 30+ lbs overhead
- Must be able to stand for extended periods of time
- Above-average communication, collaboration and delegation skills
- Cannabis Retail Management experience a must
- Dynamic and Positive Personality
- Strong decision-making capabilities
Pay: Salary
Location: Fitchburg, MA
Benefits: Paid time off, medical, dental, vision
Job Type: Full-time
Pay: $65,000.00 - $73,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Do you live in Massachusetts or New Hampshire?
Experience:
- MANAGEMENT at a dispensary: 1 year (Required)
- Management: 2 years (Required)
Work Location: One location
Apply for this job with OMG Cannabis
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager - Cannabis - Retail - Beaverton
The Green Planet, Inc.
The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost effectiveness and to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Pay:
Depending on experience
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Ability to commute/relocate:
- Aurora, OR 97002: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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General Manager (non i502 cannabis retail)
Stillaguamish Tribe of Indians
If you thrive in a fast-paced workplace and are committed to creating a positive, respectful and upbeat company culture, then bring your skills and passion for cannabis to 210 Cannabis Company!
The Stillaguamish Tribe of Indians is looking for a bold leader to manage business operations for its 210 Cannabis Company retail store. As the General Manager, you will oversee a newly designed, state of the art facility, with unparalleled convenience and tribally competitive business advantages. You will also promote an engaging work culture that emphasizes teamwork, employee development and recognition, safety, customer service and fun. Bring your leadership and skills to 210 Cannabis Company, and help us strengthen our brand by promoting a company culture of integrity, quality, knowledge, friendship and community.
Position Title: General Manager
Department: 210 Cannabis Company (a non i502 cannabis retail dispensary in Arlington, WA)
FLSA Status: Exempt
Salary: $89,000 per year
Reports to: Executive Director
Position Summary: The General Manager will provide leadership to manage the 210 Cannabis Company retail store. Under the direction of the Corporate Board of Directors, this position will develop strategic, operational and financial plans, and report business performance. The General Manager will be tasked with implementing best in class product offerings and service strategies, as well as overseeing all aspects of day-to-day operations for the business.
As the General Manager, some of your job perks will include:
- A generous employee discount at 210 Cannabis Company
- Benefits - Health, Dental and Vision insurance available on 1st of month after hire date. Choose either a PPO or HDHP.
- Paid Time Off (PTO) earned to plan for future paid days off from work.
- Discounts at Angel of the Winds Casino Resort + 20 cents off per gallon at Angel of the Winds Fuel.
Position Qualifications:
- Bachelor’s degree in Accounting, Business Administration or a related field preferred
- A minimum of 5 years of management experience in retail cannabis, or an equivalent combination of education and cannabis industry experience
- Significant managerial experience in a high-volume retail sales environment, including business process development, Point of Sale/enterprise systems, pricing, vendor management and product selection, personnel management, contract negotiations, etc.
- Human Resources management experience, including hiring, training, records management, performance reviews, payroll and benefits administration
- Must be 21 years old
- Must pass all required background checks and pre-employment drug screen (pre-employment drug screen does not include THC).
Essential Duties and Responsibilities
Planning Administration:
- Develop annual and long range plans
- Provide performance reports against short and long range plans
- Provide research and analytic support for generating strategies to meet current and future business plans and goals
- Monitor and review marketing strategies
HR Management:
- Recruit and contract company and project staff
- Manage employee development, oversight and training
- Administer policy development, enforcement and improvement
- Supervise employee relations, including hiring and firing
- Oversee compliance to employment regulatory requirements
- Ensure workplace safety
Financial management:
- Manage P&L, including expense budgets, revenue streams and tax allocations
- Develop, analyze and maximize performance on key business metrics
- Oversee financial records and cash handling processes and procedures
- Participate in the preparation of annual budgets, regular variance statements and annual audits
- Provide assessments regarding overall financial health of the company
- Develop long range fiscal plans to ensure the continuity and solvency of the company
Quality Control:
- Ensure operational compliance with WA State and Tribal Marijuana Compact regulations, corporate charters, banking agreements and quality control standards
- Coordinate activities between regulators, inspectors and law enforcement personnel
- Ensure accurate documentation of quality control/regulatory data and records
- Oversee development, compliance and quality improvement for all Standard Operational Procedures
- Ensure compliance to loss prevention and security policies and procedures
- Maintain high product quality, customer service, housekeeping and operational safety standards
Administrative Management:
- Provide written and oral monthly performance reports to the Corporate Board of Directors
- Represent the Company in transactions, negotiations, and public and private forums, as directed by the Board of Directors
- Manage accounting and point of sale processes
- Ensure Company and vendor communication integrity
- Develop processes that increase company efficiency and profitability efficiency, and minimize risk
- Oversee facilities maintenance
Additional Functions:
- Remain current on cannabis law and regulatory
- Manage security systems
- Develop vendor and business relationships
- Other duties as assigned by the Corporate Board of Directors
Supervisory Responsibilities:
- Oversight of the employment, supervision, training and discharging of all Company employees
Required Knowledge, Skills and Abilities:
- Must have experience managing all functions and personnel within a retail organization
- Proven skills in business and financial management
- Demonstrated ability to work with Tribal member – owners
- Demonstrated ability to work proactively diverse and inclusive organization
- Excellent, proven interpersonal, verbal, and written communication skills
- Demonstrated ability to manage and supervise a staff team
- Effective problem solving and mediation skills
- Demonstrated ability to share skills and knowledge with others
- Proficiency with office computer equipment and software
- Demonstrated ability to multitask and work in a fast-paced setting
- Efficient leader with proven ability to cope with conflict, stress, and crisis situations
- Ability to operate computer equipment, digital signage and/or customize software
- Knowledge of the principles and techniques of contract administration and negotiation; community organization; principles and practices of marketing and public relations
- Must have excellent communication skills, be able to command authority
- Must possess strong bookkeeping, computer, and mathematical abilities
- Must have experience hiring and firing employees
- Must have decision making and reasoning skills and be able to think outside the box
- Inventory and supply chain management
- Theft prevention experience along with an understanding of security protocols
- Highly motivated, detail oriented and ready to work in a fast-paced AWESOME environment
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, and is subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually low to moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Occasionally involves sedentary work
- Occasionally involves light work: exerting up to 20 pounds of force and/or up to 10 pounds of force and/or negligible amount of force to move objects
- Occasionally lift and/or move up to 25 pounds
- Constantly requires the ability to give and receive detailed information through email and verbal communication
- Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly
- Constantly requires working with fingers rather than the whole hand or arm
- Constantly requires repetitive movement of the wrists, hands and/or fingers
- Often requires walking or moving about to accomplish tasks
- Occasionally requires standing and/or sitting for sustained periods of time
- Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms
- Occasionally requires raising objects from a lower to a higher position or moving objects horizontally
- Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching
- Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
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Vinyl Craft Store Manager
Seeking the perfect fit for the Store Manager position at a boutique style craft supply store in Round Rock, TX. I need someone who will be responsible for the management of store to maximize sales, customer satisfaction, presentation and profitability as well as help minimize inventory shortages. As well, I need you to effectively guide employees in the planning and implementation of all store processes, including ordering, receiving, stocking, and presentation. Position is approx. 30-35 hours per week, includes some weekends.
To be a great fit for this role you need to have a consistent work history, strong work ethic and previous retail management experience. You must enjoy crafting and have a creative side.
General Manager Qualifications:
Excellent customer service and communication skills
Previous management experience
Must be self-motivated and possess the desire to learn new skills
Excellent problem-solving skills
Friendly personality and ability to create rapport with customers and employees
Ability to delegate effectively
Must have crazy MAD organizational skills with strong attention to detail
Knowledge of Silhouette or Cricut products a HUGE plus
Job Tasks and Responsibilities:
Represent the store in a professional and positive manner and ensure all employees do the same
Ensure all employees are fulfilling their job responsibilities and that store policies and procedures are followed by providing leadership and direction
Assist in the development and modification of procedures and policies to cut costs and increase profits
Ensure quality customer service and resolve customer complaints
Take action to learn all products and services offered to assist and educate customers based on their project needs
Stay on top of current industry trends; products and techniques are always changing, it is important that we stay informed not only to educate our customer’s, but also to bring in new inventory that will be profitable
Assist with maintaining social media and answering questions through social media comments and direct messages
Develop relationships and place orders with suppliers
Manage employee scheduling to most effectively meet the needs of the store and drive store profitability
Help protect the store from theft by being aware of possible theft situations and eliminating them
Assist owner in the planning and execution of floor displays and encourage collaboration of ideas among team members
Ensure all employee or customer conflicts are documented
Collaborate with owner and design production manager on store promotions and events and apply marketing strategies
Arrange and implement initial and ongoing employee training
Reprimand and terminate employees when necessary
Communicate with owner and carry out their vision and philosophy in the operation
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
Experience level:
- 2 years
Shift:
- 10 hour shift
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Round Rock, TX: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail Management: 2 years (Required)
Work Location: One location
Apply for this job with Texas Vinyl Dispensary
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Position: Retail Manager
Reports to: General Manager
Location: Niagara Falls, New York (onsite, not remote)
Travel: N/A
Date: November 7, 2022
Application Deadline: November 28, 2022
Company Overview
Nativa Cannabis is a cannabis startup which will offer a variety of recreational cannabis products sold in Niagara Falls, New York. Nativa Cannabis will structure its organization around the mission to provide a lively marketplace for clean and safe cannabis products and to build community within our organization and the patrons we serve. Our vision is to be a trusted source of safe, clean, locally sourced cannabis products that, in return, give back to the local community through active engagement.
Overview of Position
The Retail Manager will represent the Nativa Cannabis organization and is responsible for monitoring day-to-day operations at the retail level. This position is responsible for coordinating and facilitating all the store’s transactions and operations, ensuring the safety and satisfaction of all customers and employees, and inspiring staff to provide the highest level of consistent customer service.
The Retail Manager provides the managerial skills and presence necessary to ensure Nativa Cannabis can effectively engage with customers and drive the growth of the organization with a consistent and desirable retail experience. This position ensures that the retail department operations follow the Seneca Nation’s Cannabis Regulatory Authority’s cannabis regulations and internally approved Standard Operating Procedures (SOPs).
The Retail Manager collaborates with the Assistant Retail Manager and others on the management team to develop, document, and implement practices, policies, and strategies that support a performance and results-driven culture.
Primary Duties and Responsibilities Management
- Provides day-to-day leadership and management to Nativa Cannabis operations that mirrors the mission and values of the company
- In conjunction with the General Manager, sets operational performance benchmarks and conducts periodic reviews of operational performance
- Reports to the General Manager and approves or changes directions to achieve planned results and budgets
- Fosters a success-oriented, flexible, and accountable environment
Leadership
- Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of Nativa Cannabisas well as to identify the related KPIs that will be used to monitor progress
Compliance
- Oversees operations and ensures the company is compliant with all regulatory and safety requirements pursuant to the Seneca Nation Cannabis Regulatory Authority
Operations
- Oversees inventory and cash management, daily and weekly, including regular bank deposits; responsible for training retail staff on proper cash handling and inventory management
- Delivers a superior level of customer service, both in person and on the phone; coaches retail staff on the commitment to customer service
- Resolves customer complaints and helps respond to customers’ special needs
- Champions the customer experience profile; connects with clients
- Consistently models professionalism; serves as a role model to retail staff during periods of high stress and ambiguity
- Responsible for driving the company to achieve and surpass sales, related profitability, and business goals and objectives
- Uses strategic, creative thinking skills to develop forward-looking plans for an integrated retail experience to include activities and store/e-commerce promotions to be developed in conjunction with the Marketing Manager
- Maintains knowledge of all computer and technology systems and software
- Ensures response to all systems problems by contacting information technology support and seeking solutions
- Complies with all company policies and procedures; maintains respectful relationships with coworkers
- Represents Nativa Cannabis with internal and external business and community partners
- Performs additional duties as assigned by the General Manager
Qualifications
Education and Work Experience
- Business-related Bachelor’s Degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or a minimum of four (4) years of experience in managing staff in a fast-paced intensive industry required
- Minimum of one (1) year in a management role in a legal, state-licensed marijuana/cannabis operation (or similar industry) of 10+ employees; two (2) years preferred
Knowledge, Skills, and Abilities
- Must have integrity and a high level of interpersonal skills
- Exceptional ability to build relationships
- Solid problem-solving, business acumen, influence, and negotiation skills
- Superior organizational, project management, time management, and multi-tasking skills
- Superior communication skills including listening, verbal, written, and presentation skills
- Successful track record with being a team player as well as building, leading, and motivating teams
- Flexibility and creativity in finding solutions are a must, namely in the context of a start-up environment
- Computer proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint (or a similar suite of applications)
- Familiarity with retail POS systems (preferred but not necessary)
- Experience working with Native American communities preferred
- Legal cannabis industry knowledge required
Native Preference
- Preference in filling vacancies is given to qualified members of the Seneca Nation or qualified Native American candidates
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 4 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- managing staff in a fast-paced industry: 4 years (Preferred)
- legal cannabis operation management: 1 year (Preferred)
Work Location: One location
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Position Overview:
The Manager, Retail Operations is responsible for assisting the Area General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the Area General Manager.
Major Areas of Responsibility include:
- The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.
- Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
- Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
- As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
- The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.
- This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.
- Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.
- Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
- Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.
- This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.
- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
- Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.
- Ensures job descriptions for all positions are accurate and current.
- Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.
- Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
- Creates organizational development and employee training programs.
- Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.
- Implements HR related software systems in collaboration with IT Partners
- Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.
- Builds a quality assurance program that is tied to the performance review process.
- Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.
- Maintains excellent facilities conducive to enhancing employee productivity.
- Provides company-wide communication and manages change.
- Ensures employee safety, wellness, health and welfare.
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of age.
- Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
- 3 years of experience managing a retail operation.
- Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.
- Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.
- Demonstrated management and leadership skills in a high growth environment are preferred.
- Operations management experience to include production oversight and accountability.
- Excellent and effective consulting skills.
- Strong conflict management skills.
- Strong interpersonal and negotiation skills.
- Solid business acumen, management reporting, and problem-solving skills.
- Exceptional interpersonal skills, including listening, coaching, and training.
- Strong leadership, project management, and time management skills.
- Excellent written, verbal, and non-verbal communication skills.
- Ability to develop strong relationships and experience working with senior level executives.
- Ability to prepare written reports, correspondence, and presentations to senior leadership as required.
- Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.
- Ability to objectively coach employees and management through complex, difficult, and emotional issues.
- Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.
- Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
- Ability to organize and prioritize work.
Travel %: 0
Pay; 50-55k+bonus+equity
FLSA status: Exempt
Additional Abilities Required:
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
- Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About Columbia Care:
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of medical and adult use cannabis products and related services with licenses in 18 US jurisdictions and the EU. Columbia Care currently operates 99 facilities including 76 dispensaries and 23 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the United States, and continues to deliver an industry-leading, patient-centered medicinal cannabis operation that has quickly expanded into the adult use market as a premier operator. The company currently offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Amber and Platinum Label CBD. With more than four million sales transactions since its inception in 2012, Columbia Care is known for setting the standard for compassion, professionalism, quality, care, and innovation in the rapidly expanding cannabis industry.
Background Investigation:
As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the event.
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We are new up and coming legal dispensary in the Los Angeles area and we are seeking a motivated leader to be our amazing Retail General Sales Manager. The right candidate will be able to inspire others by leading an efficient, effective, professional, smooth-running operation, build teams, in addition to being aware of the overhead, purchasing, marketing, and can handle various special projects. The General Manager (GM) will provide leadership and direction to the entire store team, demonstrating a customer focused, ethical and professional presence. Must have strong business acumen driving sales and KPI’s by closely monitoring stores performance and ensuring goals are met. The GM must hold everyone accountable at all times.
Minimum Requirements
10 years experience in a General Manager role
5 years MS Office experience (Outlook, Word, Excel-Advanced, PowerPoint)
5 years POS Experience:
5 years Cash Handling experience
Bilingual English and Spanish (plus)
All or a combination of the following
Bachelor Degree (required) and
Cannabis knowledge of price setting, product valuing, and negotiating
5 years cannabis product experience (required)
TREEZ, Weedmaps, etc. experience (required)
Required Skills
· Strong enforcement of company policies, practices, and compliance with City, State, and Federal regulations
· Professionalism at all times, and yet personable
· Demonstrate, Develop, Encourage, and Support a culture of respect, teamwork, diversity, ethical conduct, equality, and supporting our Mission of delivering an exceptional customer experience and quality products
Administrative and Operations duties
· Forecasting – Sales and product flow
· Inventory Management and Control
· Staff scheduling – Staffing, retail, production, and operations
· Report generation – Word, Excel, POS system reports, others as needed
· POS Administration – Auditing, operations, procedures
· Drives sales and customer service through product knowledge, KPI’s and customer retention.
· Monitors and manages delivery business.
· Performance management and coaching of all team members in partnership with Human Resources.
· Comply with all BCC and company inventory control procedures, product waste procedures and vendor delivery procedures.
· Lead Marketing initiatives: sales promotions, marketing initiatives and new product launches to customers.
· Customer relations: address returns, issues, and complaints in a professional manner keeping customer retention in mind.
· Actively pursue brand and product knowledge through company and vendor provided tools and resources.
· Ensuring staff accountability in the sales process
o Understanding sales techniques
o Listening, observation, and supervision
· Monitoring of product turnover
o Sales margins
o Trending
· Staying abreast of changes in city, state, and federal law to ensure compliance (BCC regulations)
· Enforce and follow company procedures: communication channels, guidelines, and policies
· Maintaining patient information and proper records (if at a medical dispensary)
Qualified candidates are encouraged to submit a resume in PDF format.
We are an equal opportunity employer.
Job Type: Full-time
Pay: $75,000.00 - $88,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Required)
Experience:
- cannabis supply chain: 5 years (Preferred)
Work Location: One location
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Retail Store Manager - Cannabis Industry
Moosehead Farms LLC and The Stoned Moose LLC
Retail Manager responsibilities include:
- Organizing all store operations and allocating responsibilities to personnel
- Supervising and guiding staff towards maximum performance
- Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency
Job brief
We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of retail operations, keeping high customer satisfaction ratings, maximize sales and minimize costs.
The ideal candidate will have experience as a store managerand knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.
The goal is to manage our store in ways that boost revenues and develop the business while maintaining high customer satisfaction and a great work environment.
Responsibilities
- Organize all store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Ensure the store fulfils all legal health and safety guidelines
Requirements and skills
- Proven experience as retail manager or in other managerial position
- Knowledge of retail management best practices
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Use of Scheduling Software
- Degree in business administration, sales or relevant field
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience level:
- 4 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bethel, ME 04217: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you currently reside in the State of Maine with a valid Maine ID per State Law requirements in this industry?
- Are you currently over the age of 21? Per Maine State Law you must be over 21 to work in this industry.
Education:
- Associate (Preferred)
Experience:
- Customer service: 3 years (Required)
- Inventory management: 1 year (Required)
Work Location: One location
Apply for this job with Moosehead Farms LLC and The Stoned Moose LLC
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Job Summary:
Curaleaf is looking for an experienced Human Resource (HR) Manager for a fast-paced and growing company. We're in search of a qualified and resourceful HR Manager to perform duties in support of our Operations Function. This position will be the HR Business Partner to the mid-level managers within the dedicated functional department(s). The HR Manager will be responsible for a wi de variety of HR administrative support that includes onboarding, off-boarding of team members, generation of KPI reports, and maintaining the data integrity of our HRIS system. The ideal candidate will have the ability to exercise discretion and good judgement in a variety of situations, build effective relationships with others, work independently, and have excellent problem-solving skills. Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Primary Job Responsibilities:
- Onboards and offboards all team members within the assigned functional department.
- Administer various human resources plans and procedures for all company personnel; assist in development and implementation of personnel policies and procedures; prepare and maintain employee handbook and policies and procedures manual(s)
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include compliance training, anti-harassment training, etc.
- Facilitates Employee Relations cases through investigation and interviewing involved parties.
- Supports talent acquisition team with hiring of qualified job applicants for open positions; collaborates with departmental managers to ensure the successful onboarding of new hires
- Develops and refines HR-related approaches, policies, and procedures for the company, to support business objectives
- Partners with business leaders to ensure company initiatives are met that includes but not limited to: Performance management, goal setting, succession planning and development for team members.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; turnover, and training and development
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance; performs audits as required
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law (Labor Relations experience preferred)
- Maintains employee information in the HRIS system, personnel files, etc.
- Performs all other duties as assigned
Education, Experience & Skills:
- Prior experience providing HR support to multiple locations; retail, manufacturing, corporate office
- Bachelor's degree in related field necessary
- SHRM-CP a plus
- At least 3-5 years of human resource management experience preferred
- Excellent verbal and written communication skills, strong organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Union experience is preferred
- Subject to background check per state cannabis regulations
- Must be flexible, resilient, and able to keep focus in a fast-paced, constantly changing environment
- Thorough knowledge of employment-related laws and regulations, and HR best practices
- Proficient with Microsoft Office Suite and experience with HRIS and ATS (WURK and Greenhouse preferred)
- Ability to travel up to 30%
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Candidates will be subject to a background check per state cannabis regulations.
Curaleaf is an Equal Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Cannabis Retail Assistant Store Manager - Warrenton
New Growth Horizon LLC
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for a Cannabis Retail Assistant Store Manager to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Manager will work out of our location in Warrenton MO. Full-time employees will receive medical/dental/vision benefits, a generous employee discount, paid parental leave, 401K options, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
-
3+ years in retail and guest services;
2+ years of experience in a management environment;
Bachelor’s degree in Business or related field;
2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Warrenton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
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Ascend Cannabis Co. – Assistant Retail Manager
- Job Title:
Assistant Retail Manager
- Location:
5231 S Santa Fe Dr Ste. 100 Littleton, CO 80120
- Pay Rate:
$45,000- $60,000 salary plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
Serves as a frontline support for the Store Manager ensuring customer/patient relations, personnel management, administrative duties, inventory control, adherence of compliance and regulations, and facilitating successful day-to-day operations. This position shares the responsibility in developing and maintaining a highly motivated team to deliver the best customer service and education to customers/patients. Customer-service focused, detail-oriented, and organized enthusiastic leader with proven decision-making skills able to follow direction and meet deadlines.
Essential Duties and Responsibilities
- Responsible for both opening and closing the store and retaining all necessary keys and codes to operate the store in the absence of the Store Manager.
- Ensure all safety and compliance regulations are followed by all staff.
- Responsibilities in cash handling and product management.
- Directly manage staff; including assisting with employee scheduling as necessary, assigning tasks and workstations, helping maintain employee profiles, and engage in conflict resolution when needed.
- Hold monthly staff meetings to inform staff of any and all additions to procedures, products, and sales deals. Will need to communicate with staff daily to explain daily deals and specials.
- Create/manage monthly and quarterly incentives for budtenders to increase sales performance.
- Assist in ordering and receiving products for medical and recreational as necessary.
- Active role in hiring/firing, interviewing process, training and all disciplinary action.
- Ensure there is on-going coaching/providing feedback to and from employees. Prepare and deliver employee performance evaluations in conjunction with the Store Manager.
- Maintain knowledge of market trends, new cannabis studies and information. Ensure employees do the same and communicate with the Store Manager.
- Assisting the Store Manager in creation of, amendment of, and enforcement of all standard operating procedures as regulations and laws require.
- Maintain chain of command reporting pertinent information directly to the Store Manager and executive level management as needed.
- METRC responsibilities – includes all regulation requirements for handling RFID tags, includes but not limited to: receiving of manifested transfers, finishing packages, sales exports, manifesting product when necessary, maintaining separation in differently licensed product, maintaining integrity of legal procedures, disposing of RFID package tags when sold through in METRC. Maintaining patients in our medical METRC; removing expired patients as needed.
- Ensure validity of all customer and patient information/profiles.
- POS System responsibilities - including input of product, customer/patient and employee information, discounts and coupons, daily auditing of product and cash, and troubleshooting of inventory errors.
- Efficiently replenishing floor inventory while maintaining accurate back stock inventory tracking procedures.
- Assists the Store Manager with responsibilities including ensuring accurate inventory counts and audits, placing orders and ensuring store inventory remains healthy.
- Perform duties of all other positions below assistant manager; fills any staffing needs when necessary.
- Maintain waste logs and follow waste SOPs. Quality control - ensures all unsatisfactory product is reported through appropriate channels and properly disposed of when necessary
- Completion of various delegated responsibilities from the Store Manager.
- Attendance required at all announced manager meetings. May be required to hold meetings for other staff and leads. Must provide creative input for specials, events, pop-ups and all-around education for staff and public.
- Ability to complete all inspections successfully; ability to proficiently navigate DVR system and provide footage as required and/or requested by governmental agencies.
- Maintain all marketing and advertising duties as directed by executive level management.
- Maintain store culture and overall customer and patient satisfaction.
- Knowledge and consistent demonstration of excellent customer service skills.
- Knowledge and adherence to the policies, procedures and goals.
- Ability to learn, use, and navigate various modern technologies.
- General understanding of the cannabis industry including product knowledge, compliance, and best practices.
- Knowledge of cannabis, cannabis products, cannabis accessories and methods of consumption.
- Ability to remain even-tempered in high stress situations. Ability to manage people successfully.
- Ability to listen well and communicate effectively orally and in writing with various audiences.
- Ability to use standard registers, office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
- Ability to work effectively with employees, management, customers, other governmental agencies, community members and the general public.
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
- All other job duties as assigned
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
Apply for this job with Ascend Cannabis Co.
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Essential Duties and Responsibilities: Store Manager, Mokena Dispensary
- Maintains the highest level of presentation, customer service, and compassion to all patients
- Responsible for managing the dispensary department in a manner that supports the organizations mission
- Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
- Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
- Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
- Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
- Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's
Compliance:
- Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
- Assists the Regional Manager in maintaining all regulatory licenses and renewals
- Responsible for ensuring all employees state registration identification cards are renewed each year
- First point of departmental contact with State and Local regulatory representatives
- Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management:
- Creating new product and price points for cannabis products and paraphernalia products
- Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
- Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
- Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach:
- Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
- Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
- Responsible for maintaining all social media content in a professional way that portrays a best in class company image
- Coordinate on the success of promotions, coupon and recommend future promotions and sales
- Measure customer satisfaction through surveys and interviews
- Responsible for the preparation of content for all educational materials and presentations
Human Resources:
- Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
- Records Retention
- Responsible for resolving day to day employee benefits administration issue
- Planning & coordination of staff meetings and company sponsored events
Education and/or Experience:
- Bachelor's Degree in business, management, or related areas
- Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Physical Requirement:
- Work may require prolonged sitting/standing, some bending, stooping and stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
- Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
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Retail Training Manager
This position requires a person who is passionate about learning, teaching, and continuous improvement. The Retail Training Manager will serve as the driver of process, culture, and organizational competency in the Retail space through educational interactions of all types with our employees. Experience with sales, facilitation, coaching, instructional design, and eLearning development are critical to this role along with the ability to actively listen and conduct effective needs analysis throughout all levels of the organization to define training needs.
The Retail Training Manager will provide instructor-led training for Retail leadership, frontline retail managers and leads, budtenders and intake staff prior to store openings, as well as ongoing coaching and training both virtually and in person. This position will also manage a small team of Retail Trainers to ensure consistency in content, and coverage of all retail locations around the country. Retail training requires a heavy emphasis on sales and customer service skills, sales metrics, POS systems, and cannabis product knowledge.
Responsibilities:
- Conduct focus groups and perform needs analyses to determine development needs
- Identify and manage a pool of SMEs for various content contributions
- Collaborate on the creation of training content utilizing multiple formats including PowerPoint, Facilitator and Participant Guides, Video content, Gamification, and other eLearning strategies
- Must be comfortable developing content in a variety of ways with tight timelines in order to meet the demands of the business
- Ability to effectively measure training interventions for business impact and ROI
- Facilitate instructor led training with a dynamic and fun approach to learning for optimal employee engagement
- Operate cross-functionally to address development needs throughout the national organization
- Facilitate Train-the-Trainer workshops to equip team trainers/coaches within the company with excellent facilitation strategies to ensure training success
- Provide continuous coaching and development to internal trainers/coaches for continuous improvement and ongoing success
- Project management skills, including the ability to drive communication within the project team, hold others accountable and drive toward deadlines
- Utilize an LMS for course development, deployment, measurement, curriculum mapping and certification tracking
- Operate as a business partner of Retail leadership, identifying training needs, opportunities and necessary improvements to existing training activities
Requirements:
- Bachelor’s degree in Education, Training and Development, Instructional Design/Technology or related field preferred, but not required with equivalent work experience
- 3 years of professional training experience
- Cannabis industry experience strongly preferred
- Cannabis retail experience strongly preferred, comparable work experience also a plus
- LMS experience strongly preferred
- Proven experience in designing and delivering a variety of training content
- Proven experience in working as a partner with the business to evaluate, understand and develop solutions to training needs
- Excellent verbal and written communication skills
- Detail-oriented with strong time management skills
- Self-starter with the ability to work effectively in a constantly changing, fast-paced environment
- Ability to travel 40-50% of the time; travel is not on a fixed schedule but based on the needs of the business
- Able to use a computer for an extended period of time
- Able to move about a typical office, manufacturing, warehouse, retail and cultivation environment
- Ability to present/facilitate for multiple hours at a time
- Ability to lift and move up to 25 pounds
- Regular and on-time attendance required
- Hours may often exceed 40 hours per week
- Some travel via airplane or vehicle to other locations required
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Marketing Manager for Cannabis Retail Store Chain
Pineapple Express
The ideal candidate will be responsible for contributing to and executing on our Retail marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have experience in driving customers into a Retail Storefront, advanced competency working with CPG brands, strong marketing background with an emphasis on creating successful Retail promotions, excellent communication skills and attention to detail.
Responsibilities
Define and execute the marketing and communication activities according to our marketing plan
Coordinate all marketing activities to generate leads
Collaborate with other teams to promote offerings
Inform clients and prospects of products and services through creative marketing strategies
Track performance of all marketing campaigns
Qualifications
Bachelor's degree or equivalent experience
5+ years' experience in marketing
Ability to multi-task
Strong verbal, written, and organizational skills
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
Work Location: One location
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Position Overview:
The Manager, Retail Operations is responsible for assisting the Area General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the General Manager.
Major Areas of Responsibility include:
- The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.
- Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
- Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
- As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
- The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.
- This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.
- Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.
- Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
- Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.
- This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.
- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
- Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.
- Ensures job descriptions for all positions are accurate and current.
- Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.
- Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
- Creates organizational development and employee training programs.
- Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.
- Implements HR related software systems in collaboration with IT Partners
- Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.
- Builds a quality assurance program that is tied to the performance review process.
- Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.
- Maintains excellent facilities conducive to enhancing employee productivity.
- Provides company-wide communication and manages change.
- Ensures employee safety, wellness, health and welfare.
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of age.
- Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
- 3 years of experience managing a retail operation.
- Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.
- Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.
- Demonstrated management and leadership skills in a high growth environment are preferred.
- Operations management experience to include production oversight and accountability.
- Excellent and effective consulting skills.
- Strong conflict management skills.
- Strong interpersonal and negotiation skills.
- Solid business acumen, management reporting, and problem-solving skills.
- Exceptional interpersonal skills, including listening, coaching, and training.
- Strong leadership, project management, and time management skills.
- Excellent written, verbal, and non-verbal communication skills.
- Ability to develop strong relationships and experience working with senior level executives.
- Ability to prepare written reports, correspondence, and presentations to senior leadership as required.
- Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.
- Ability to objectively coach employees and management through complex, difficult, and emotional issues.
- Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.
- Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
- Ability to organize and prioritize work.
Travel %: 0
FLSA status: Exempt
Additional Abilities Required:
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
- Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About Columbia Care
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 131 facilities including 99 dispensaries and 32 cultivation and manufacturing facilities, including those under development. Columbia Care is one of the original multi-state providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.
Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity and inclusion both internally and with external vendors, Columbia Care has earned a spot on MG Magazine’s “America’s Top Cannabis Industry Employers List”.
Background Investigation:
As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the event.
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Position Summary
The Retail Store Manager is responsible for overall store management. They are expected to enhance customer satisfaction, meet sales and profitability goals, and manage the staff effectively. The Retail Store Manager will assist in financial planning, employee recruitment and training, and overseeing the daily operations of the store.
Responsibilities
- Manage store budgets and maintain financial records.
- Set sales targets and motivate staff to meet those goals.
- Lead staff meetings to ensure all associates stay informed.
- Implement cross training to maintain productivity at all times.
- Manage controllable cost with a view to maintaining profitability.
- Address customer complaints and issues in a professional manner.
- Conduct internal audits to ensure compliance within our organization.
- Maintain outstanding store condition and visual merchandising standards.
- Collaborate with COO to ensure the store location meets brand standards.
- Seek ways to better promote the store, the products, and the service within the store.
- Monitor stock and inventory and perform quality assurance of merchandise on a regular basis.
- Take action in dealing with noncompliance situations, creating realistic plans to overcome them.
- Develop business strategies to raise customer pool, expand store traffic, and optimize profitability.
- Focus on ensuring that internal controls and store procedures properly and safeguard all Company assets.
- Communicate with employees and make sure everyone is aware of what they need to do to comply with internal and external laws and regulations.
- Consistently maintain a professional, neat, and well-groomed appearance adhering to Company’s Brand Standards.
- Participate in in-house modeling programs, special events, functions, marketing campaigns and advertising and performs model/ambassador tasks.
- Maintain Social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
- Ensure Company goals, deadlines, and performance standards are met.
- Be well informed of information and knowledge shared on the Company’s communication platforms, and actively seek additional knowledge.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
- Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance.
- Other duties as assigned.
Supervisory Responsibilities
- Issue disciplinary action of employees per Company policy.
- Train department employees on all departmental procedures.
- Provide feedback to Managers for employee performance evaluation.
- Oversight of department scheduling and timekeeping, staff checklists, job responsibilities and cleanliness.
Qualifications
- Data entry skills.
- Must be 21 years or older.
- Ability to type 50wpm average.
- High school diploma or equivalent.
- Ability to perform simple calculations.
- Possess a valid Nevada Agent Card.
- OSHA 30 General Industry Certification.
- Demonstrated ability to lead by example.
- Proficiency in all Microsoft Office applications.
- Excellent analytical and problem-solving skills.
- Discretion in handling sensitive Company information.
- Understanding of relevant health and safety regulations.
- Bilingual (English/Spanish) applicants strongly preferred.
- Three (3) years of management experience in a relevant field.
- Ability to follow directions and receive feedback in a positive way.
- Ability to manage multiple tasks while meeting business demands.
- Ability to lead and work as part of a team and collaborate effectively.
- Ability to effectively interact with all levels of internal and external business partners.
- Ability to read, analyze and interpret complex information, instructions and data dealing with concrete and abstract variables.
- Ability to multi-task and remain calm and professional in a fast-paced environment while ensuring attention to detail.
- Ability to multi-task under tight timeline constraints, including ability to prioritize and perform successfully in a fast-paced environment.
- Ability to solve problems in a timely manner and deal with a variety of variables to arrive at solutions when no defined set of guidelines may exist.
- Possesses a high level of proficiency in presentation skills and technical skills necessary to prepare and deliver effective presentations to diverse groups at all levels of the organization.
Physical Demands
- Ability to stand or sit for extended periods of time.
- Ability to bend, stretch, and handle or feel objects.
- Ability to read, write and effectively communicate in English.
- Ability to lift and carry 25 pounds or more, without assistance.
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General Manager Retail
Salary: $60,000
Percentage Full-time
Benefits: Medical, Dental, Vision
Location: Ypsilanti, MI
The General Manager ensures that all transactions and the implementation of other retail processes comply with the state and local law regulations and that service exceeds customer expectations. The manager coordinates with suppliers to purchase cannabis products to ensure that the store is stocked. The manager collaborates to develop and implement practices, policies, and strategies that support performance and results-driven culture. The manager will conduct hiring, training, and set store sales/operational/marketing objectives. The manager reports to Executive Management.
Responsibilities
- Responsible for managing provisioning center staff, schedules, inventory, and patient/customer relations.
- Serves as a role model and resource for staff concerning products and services, policies, and procedures, industry news, and changes in regulations.
- Hire, train, and perform regular performance evaluations of staff members.
- Responsible for delegating tasks to all staff members to maintain a compliant and clean facility.
- Coordinates with the upper management to ensure accurate information is communicated to provisioning center staff.
- Monitors orders and deliveries to guarantee accurate order information and timeliness of deliveries.
- Responds to all customer complaints, requests, concerns, suggestions, and takes action when necessary to resolve conflicts.
- Provides superior customer service for vendors and customers.
- Maintain accurate records of all provisioning center activities, including daily cash reconciliations, customers records, sales, deliveries, and returns in accordance with the State of Michigan and the standards set by company.
- Maintain the inventory control system and perform daily counts of all marijuana and marijuana products in the facility. Ensure 100% inventory accuracy.
- Provide regular inventory, sales, and profitability reports to the management team.
- Follows established policies and procedures, contributes to the development of new concepts, policies, and procedures as necessary to perform job duties and tasks.
- Partner with the Assistant Manager to ensure Metrc and Point of Sale (POS) systems are seamless with the customer order fulfillment process.
- Acts as Metrc (SME) subject matter expert and provides guidance and training to internal counterparts.
Experience
- High school diploma. College diploma highly preferred
- 2 years’ experience in retail management with 1 year experience in Cannabis retail management preferred
- Excellent verbal and written communication skills, must be comfortable with talking with customers to C-Suite level officers
- Excellent leadership, coaching, and interpersonal skills
- Detail-oriented with excellent organizational skills, attention to detail, and analytically driven
- Advance knowledge of MS Office, Point of Sale systems, and METRC
The ideal applicant will be someone who can not only see the bigger picture to find creative solutions to problems but strives to execute on tasks. A successful manager is someone who makes receiving and giving constructive feedback the pillar to their leadership framework.
In all workplaces, there is a risk of contracting Covid 19. It is our business priority to keep our team members, families, friends, and stakeholders safe. A covid 19 vaccination is required to work at this facility. If you are not vaccinated, we can help provide access to the vaccine. Any unvaccinated employee without need for reasonable accommodation or protected reasons will not be allowed to work on-premises. Please consider this policy before you apply.
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General Description:
Iowa Cannabis Company is currently seeking a passionate Assistant Dispensary Manager to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED!
Join our fast paced, innovative organization that is transforming the dispensary experience into a fast and friendly mainstream medical environment. We currently operate three medical dispensaries in the state of Iowa, as well as a medical cannabis manufacturing facility. We have over 170 employees across our 3 medical dispensary locations and 4 retail locations located in Washington and Oregon with additional store expansions on the horizon.
Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Council Bluffs location.
The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.
The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.
Our Managers need to possess excellent coaching and management skills, effective written & verbal communication skills, and a solid foundation in business, sales and marketing.
In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.
Essential Functions:
- Coordinate and communicate operational functions to upper management and corporate
- Provide feedback and coaching for staff members
- Ensure that all patients received outstanding customer service
- De-escalate escalated patients
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain knowledge on the proper potency and dosage for various medical conditions
- Educate patients about the product and application method
- Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product
- Dispense medicine accurately and efficiently through the combined use of innate math skills and the point of Sale (POS) system and cash register
- Maintain strict company controls over inventory and other dispensary asset
- Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols
- Attend ongoing training as scheduled
- Follow the Medical Cannabidiol Act
Requirements:
- Must be able to pass a pre-employment criminal background check
- 1-3 years of customer service, retail experience, and/or experience in a medical office setting
- 1-3 years experience in a management role
- Must have a GED or High School Diploma
- Bachelor's Degree preferred
- Minimum 21 years of age
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Must maintain a high level of customer service
- Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels
- Ability to train, coach and develop personnel at all levels. We strongly believe in employee development and all members on staff must support and communicate with one another
- Experience with hiring, training, compliance, and general bookkeeping are a significant plus
- Ability to organize and prioritize necessary tasks in order to accomplish goals
Minimum Requirements:
- Must be able to occasionally lift up to 20 pounds
- Must be able to perform sedentary work that primarily involves sitting/standing for extended periods of time
- Must be able to proficiently operate computers, tablets and other productivity machinery and technology
- Must be able to reliably arrive at work on time for scheduled shifts
- Must be able to type at least 40 words per minute
Compensation & Benefits:
- $19.23 per hour, full time position
- Paid Sick Leave, Paid Time Off and Holiday Pay
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more
- Employee Discount Program offering exclusive discounts from top national retailers
Equal Opportunity Employer:
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
On May 12, 2017, Governor Terry Branstad signed House File 524 into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
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Retail Sales Manager - Electric Lettuce
Reports To: District Manager
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Manager
The Retail Sales Manager is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Retail Sales Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.
Informed by a 'Balanced Scorecard' approach - equally emphasizing People, Process/Technology, Customer and Finance - the Retail Sales Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.
This is accomplished by way of a respectful, constructive, and energetic style guided by Groundworks' core values and long-range objectives.
The Store Manager is accountable for four primary areas or responsibility:
People - developing and leading strong talent, developing training and team engagement for a group of cannabis professional.
Process and Technology - being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.
Customer - fostering a customer-first environment that is welcoming to people from all walks of life.
Finance - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.
Compensation and Benefits
The Retail Sales Manager position participates in a unique compensation program that includes tenure-triggered performance increases and both a team and individual bonus opportunity.
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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GET TO KNOW JUSHI
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.
THE OPPORTUNITY
The Retail General Manager is primarily responsible for the management, maintenance, and supervision of day-to-day retail operations activity of the dispensary location. The Retail General Manager will be responsible for interviewing, hiring, and training employees and is accountable for all aspects of managing the retail store. The Retail General Manager will ensure all associates adhere to the company mission statement and core values while maintaining high ethical standards and professionalism.
- Meets operational expectations and maintains high product quality standards by following and upholding all of the Jushi’s policies, procedures, and security protocols
- Responsible for following Retail Operations Policy Guide to ensure consistent store operations across all retail locations of The Jushi brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits
- Interfaces with vendors, Purchaser, and Security personnel to coordinate the purchase of products, retail products in diversified markets.
- Performs tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist the corporate office in analyzing data for trends
- Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding Jushi’s operations standards
- Retains thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, Jushi’s policy and procedure, regulations, HIPPA compliance, all functions of operations, and acts as a resource for all staff members
- Monitors overall retail sales and creates practical solutions to increase sales, including creation, implementation, and evaluation of promotions, discounts, and guest benefits
- Responsible for inventory control; Performing all receiving, transferring, reporting, reconciling, and inventory management functions within our software.
- Ensures cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of the facility; Oversees the stocking of retail items and supplies, and sanitization of all areas, including restrooms
- Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending
- Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
- Bilingual skills a plus.
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- An environment with moderate to loud noise level
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Retail Sales Manager - Electric Lettuce Old Town
Groundworks Industries
Retail Sales Manager - Electric Lettuce Old Town
Reports To: District Manager
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Manager
The Retail Sales Manager is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Retail Sales Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.
Informed by a 'Balanced Scorecard' approach - equally emphasizing People, Process/Technology, Customer and Finance - the Retail Sales Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.
This is accomplished by way of a respectful, constructive, and energetic style guided by Groundworks' core values and long-range objectives.
The Store Manager is accountable for four primary areas or responsibility:
People - developing and leading strong talent, developing training and team engagement for a group of cannabis professional.
Process and Technology - being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.
Customer - fostering a customer-first environment that is welcoming to people from all walks of life.
Finance - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.
Compensation and Benefits
The Retail Sales Manager position participates in a unique compensation program that includes tenure-triggered performance increases and both a team and individual bonus opportunity.
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Assistant Manager is responsible for assisting the Retail Store Manager with the daily procedures of the establishment including cash handling, opening and closing procedures, adherence to company brand standards, and support and leadership for the Retail team. This person serves as the point of contact for resolution of any retail issues when the Retail Store Manager is not present.
Responsibilities & Duties
Assists the Retail Store Manager with managing daily operations of the storefront, including managing cash handling and deposits, identifying and resolving variances and discrepancies, and ensuring Company brand standards are met
- Provides leadership and support to Retail team, including coaching employees on Company policies and procedures and holding them accountable for key performance indicators; fosters a high performance, supportive, team-oriented environment
- Provides growth and learning opportunities to Retail team by ensuring new hires receive training of all job functions
- Provides conflict resolution and de-escalation assistance to Retail team in order to resolve complaints and/or issues
- Runs daily meetings to ensure communication of any policy or procedural changes, new products, sales techniques, and sales incentives
- Ensures all equipment, hardware, and point of sale software are functioning; troubleshoots and escalates issues if needed
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards
- Assesses sales floor flow and inventory needs; audits and monitors high-volume regulated inventory
- Performs data analytics to compare sales and inventory, i.e. pivot tables, to assess trends and project future needs
- Ensures a secure facility and makes sure all staff comply with established safety and security procedures
- Assists with other management tasks such as scheduling, managing time off requests, and completing payroll as assigned by the Retail Store Manager
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- At least 3 years of leadership experience required, preferably in a high-volume retail environment
- Basic computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable transportation
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Inventory Assistant Manager is responsible for managing the compliant receipt and transfer of cannabis product in their assigned vault, including investigation and resolution of variances. The Inventory Assistant Manager supervises the Inventory team and works closely with the Retail team to ensure sufficient stocking of the storefront.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Performs investigation of variances and prepares report of findings for issue resolution and prevention of recurrence
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Manages the Inventory team, including scheduling, training, coaching, performance management, and corrective action with support of the Store Manager
- Performs regular cycle counts, internal audit, and reconciliation processes
- Maintains compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment with the vault
- Coordinates closely with Retail team to ensure accuracy of item availability
- Reports when items are low on stock and/or sold out to drive sales
- Maintains website compliance and proper testing input
- Coordinates with Asset Protection to ensure compliant disposal of waste
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 3 years of inventory management experience required
- At least 3 years of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
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Do you have what it takes to be a part of an industry leading cannabis company? We are GrowHealthy – a company dedicated to delivering the best products and services possible to the patients of Florida. GrowHealthy is positioned to become one of Florida’s largest and most trusted chain of medical marijuana companies. Working hand-in-hand with state and local governments, the GrowHealthy brand features company-grown, tested, safe, and effective medical marijuana products.
The Market Manager, Retail Operations reports directly to the Senior Director of Retail and is responsible for all daily tasks in their assigned region. 70% travel is expected for this position.
The Senior Manager Retail Operations is responsible for leading a team of Dispensary Managers for their Region. This includes team leadership and development of the manager and cross-functional support teams to drive sales while improving the overall operational and financial performance of the Region. This active leadership role will include customer service, community involvement, strategic market acceleration plans and overall execution of brand excellence in all markets.
Responsibilities:
Maximizes profitability and the setting/meeting of sales targets while motivating the team to do the same
Leads pricing, promotion and stock control for Region
Manages revenue and expense budgets for retail Region
Leader for recruiting, training and overall supervision of Dispensary teams in Region
Creates Region implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results
Utilizes financial tools and analyzes financial reports to identify and address trends in Region performance.
Provides the direction, leadership, and communication necessary to achieve sales results and operating plan goals for stores to meet the Region’s fiscal plan
Leads and calibrates training standards and ownership needed to provide qualified training to managers
Communicates, evaluates and documents Manager performance including the preparation and presentation of performance reviews and disciplinary action, including terminations.
Monitors and manages region-wide management staffing levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain regional and region operational requirements
Filters communications to the Managers and cross-functional support partner teams within the Region. Communicates clearly, concisely and accurately in order to ensure effective operations at the region and region level.
Interacts with peers and the operational leadership team to strategize and implement programs to improve operational procedures and results
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Required Education and Experience
- Bachelor's Degree or equivalent combination of education/related experience: Required
- Minimum 3 years of retail management experience directing multiple regions, P&L, inventory, operations, and customer service
- Minimum 5 years of management experience leading a team, including training and coaching to support team members to achieve partner, business and customer results
- Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
- Strong interpersonal and problem-solving skills
- Strong organization skills and ability to multi-task projects in a dynamic, fast-paced environment with shifting priorities
- Innovative, proactive and strategic
- Relationship focused with a strong ability to build collaborative partnerships
- Excellent presentation skills and strong written and verbal communication skills required
- Strong proficiency with Microsoft office tools
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summary
-
$41,600 - $52,000 per year
permanent
high school
-
category
office and administrative support occupations
reference
AB_4068987
Would you say you have experience providing world class customer service? We have a local Cannabis company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.
salary: $41,600 - $52,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High` School
Responsibilities
- Ideate, develop, pitch and flawlessly execute innovative, customer-engaging campaigns that drive action across business KPIs
- Manage retail promotional execution, staff education, tracking and reporting – ensuring proper sell-through of campaigns across all retail mediums
- Own staff education of campaigns including sell-through strategy and positioning
- Expand retail merchandising efforts across in-store, e-commerce and delivery business units
- Work with cross-functional teams as we expand digital commerce platforms, funnels and fulfillment
- Coordinate with purchasing department on marketing calendar, launch plans and innovation to drive customer engagement
- Manage and monitor digital presence, such as website, Leafly, Weedmaps, Yelp, etc.
- Develop internal campaigns to reinforce the Airfield mission and values with retail staff
Skills
- Operations - Retail
- Retail Sales
- Stock Management
- Oversee accounting functions
- Managing
- Decision Making
- Answering Phones
- Marketing Communications
- CREATIVE MARKETING
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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We are currently seeking an exceptional individual to fill the role of Retail Manager on our team. A Retail Manager will be responsible for supervising the day-to-day operations of our business, including overseeing the entire sales staff and monitoring inventory levels. The ideal candidate has strong communication skills and is eager to learn about business management.
Job Type: Full-time
Pay: $42,069.00 - $47,644.00 per year
Experience level:
- 5 years
Shift:
- 10 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Rowlett, TX 75089: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Endo Dispensary & Wellness
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Job Summary:
Curaleaf is looking for an experienced Human Resource (HR) Manager for a fast-paced and growing company. We're in search of a qualified and resourceful HR Manager to perform duties in support of our Operations Function. This position will be the HR Business Partner to the mid-level managers within the dedicated functional department(s). The HR Manager will be responsible for a wi de variety of HR administrative support that includes onboarding, off-boarding of team members, generation of KPI reports, and maintaining the data integrity of our HRIS system. The ideal candidate will have the ability to exercise discretion and good judgement in a variety of situations, build effective relationships with others, work independently, and have excellent problem-solving skills. Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Primary Job Responsibilities:
- Onboards and offboards all team members within the assigned functional department.
- Administer various human resources plans and procedures for all company personnel; assist in development and implementation of personnel policies and procedures; prepare and maintain employee handbook and policies and procedures manual(s)
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include compliance training, anti-harassment training, etc.
- Facilitates Employee Relations cases through investigation and interviewing involved parties.
- Supports talent acquisition team with hiring of qualified job applicants for open positions; collaborates with departmental managers to ensure the successful onboarding of new hires
- Develops and refines HR-related approaches, policies, and procedures for the company, to support business objectives
- Partners with business leaders to ensure company initiatives are met that includes but not limited to: Performance management, goal setting, succession planning and development for team members.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; turnover, and training and development
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance; performs audits as required
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law (Labor Relations experience preferred)
- Maintains employee information in the HRIS system, personnel files, etc.
- Performs all other duties as assigned
Education, Experience & Skills:
- Prior experience providing HR support to multiple locations; retail, manufacturing, corporate office
- Bachelor's degree in related field necessary
- SHRM-CP a plus
- At least 3-5 years of human resource management experience preferred
- Excellent verbal and written communication skills, strong organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Union experience is preferred
- Subject to background check per state cannabis regulations
- Must be flexible, resilient, and able to keep focus in a fast-paced, constantly changing environment
- Thorough knowledge of employment-related laws and regulations, and HR best practices
- Proficient with Microsoft Office Suite and experience with HRIS and ATS (WURK and Greenhouse preferred)
- Ability to travel up to 30%
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Candidates will be subject to a background check per state cannabis regulations.
Curaleaf is an Equal Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Job Summary:
Curaleaf is looking for an experienced Human Resource (HR) Manager for a fast-paced and growing company. We're in search of a qualified and resourceful HR Manager to perform duties in support of our Operations Function. This position will be the HR Business Partner to the mid-level managers within the dedicated functional department(s). The HR Manager will be responsible for a wi de variety of HR administrative support that includes onboarding, off-boarding of team members, generation of KPI reports, and maintaining the data integrity of our HRIS system. The ideal candidate will have the ability to exercise discretion and good judgement in a variety of situations, build effective relationships with others, work independently, and have excellent problem-solving skills. Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Primary Job Responsibilities:
- Onboards and offboards all team members within the assigned functional department.
- Administer various human resources plans and procedures for all company personnel; assist in development and implementation of personnel policies and procedures; prepare and maintain employee handbook and policies and procedures manual(s)
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include compliance training, anti-harassment training, etc.
- Facilitates Employee Relations cases through investigation and interviewing involved parties.
- Supports talent acquisition team with hiring of qualified job applicants for open positions; collaborates with departmental managers to ensure the successful onboarding of new hires
- Develops and refines HR-related approaches, policies, and procedures for the company, to support business objectives
- Partners with business leaders to ensure company initiatives are met that includes but not limited to: Performance management, goal setting, succession planning and development for team members.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; turnover, and training and development
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance; performs audits as required
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law (Labor Relations experience preferred)
- Maintains employee information in the HRIS system, personnel files, etc.
- Performs all other duties as assigned
Education, Experience & Skills:
- Prior experience providing HR support to multiple locations; retail, manufacturing, corporate office
- Bachelor's degree in related field necessary
- SHRM-CP a plus
- At least 3-5 years of human resource management experience preferred
- Excellent verbal and written communication skills, strong organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to act with integrity, professionalism, and confidentiality
- Union experience is preferred
- Subject to background check per state cannabis regulations
- Must be flexible, resilient, and able to keep focus in a fast-paced, constantly changing environment
- Thorough knowledge of employment-related laws and regulations, and HR best practices
- Proficient with Microsoft Office Suite and experience with HRIS and ATS (WURK and Greenhouse preferred)
- Ability to travel up to 30%
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Candidates will be subject to a background check per state cannabis regulations.
Curaleaf is an Equal Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
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Position Title: Retail General Manager
Reports To: Director of Operations
Position Summary:
The Retail General Manager is responsible for leading and developing a high-performing team that consistently delivers top-line sales growth. The Retail General Manager is accountable for all aspects of managing a single store as well as all other projects and duties assigned including but not limited to managing sales performance and identifying sales opportunities; developing overall store strategies and tactics to achieve sales goals; delivering exceptional customer service; fostering a positive culture and work environment; achieving maximum sales and profitability by focusing on key business initiatives.
The Retail General Manager is responsible for overseeing the financial success of the store and has full P&L responsibility. The GM is responsible for responding to business needs and strategizing around business trends in order to drive profitable top line sales growth. The General Manager must also have experience in assessing, recruiting and screening talent.
Essential Duties and Responsibilities:
Performance
- Meet or exceed goals related to total store sales, profitability, and operational excellence.
- Responsible and accountable for store P&L and controllable expenses
- Forecast and adjust payroll and store scheduling to maximize productivity, achieve sales & payroll goals, and complete workload.
- Review and interpret financial and operational reporting regularly, including store visit and audit results.
- Identify under-performing metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business
People
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop direct reports using company programs, tools, and resources.
- Model a culture of open communication by sharing enterprise strategy and corporate messaging to associates.
- Lead, motivate, inspire, and coach employees to create a customer-centric environment resulting in a memorable and positive customer experience
- Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.
Operations
- Be knowledgeable of, and ensure compliance with all policies, procedures, and standards
- Oversight and management of store merchandising, daily operations, collaboration with marketing, and overall execution of store and company standards
- Management of opening and closing procedures
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash handling and loss prevention
- Ensures the implementation and effective application of information, tools, and systems required to meet customer needs
- Responsible for facility maintenance and troubleshooting as necessary including proper upkeep of phone, utilities, technology, maintenance, repairs, stock, and supplies
- Ensures store and team compliance with all company policies and procedures, including but not limited to the following: Inventory management and reporting, employee reporting, and packaging
- Maintain a clean and safe environment for all employees and customers
- Other duties as assigned
Required Qualifications:
- Minimum 21 years of age
- Bachelor’s Degree in Business, Management, or related fields is preferred
- A minimum of 5 years’ experience in roles of exceptional leadership, management, communication, and training skills in a customer-centric sales environment
- Strong leadership skills, ability to build and manage teams
- Ability to work a full-time flexible schedule, including evenings and weekends
- Must have reliable transportation
- Demonstrated ability to achieve individual selling goals and metrics
- Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
- Comfort in making decisions and mediating conflict within a team environment
- Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
- Exceptional interpersonal, communication and customer service skills
- Ability to identify top talent and train/develop/retain great people.
- Proficient in windows - based software such as Excel, Word and Outlook
- Must be able to obtain State approved credentials and pass criminal background check
- Working knowledge of Medical and/or Retail Cannabis preferred
- Knowledge of Local, State, and Federal Laws and Regulations pertaining to Medical and/or Retail Cannabis preferred
Job Type: Full-time
Pay: $54,080.00 - $65,000.00 per year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 4 years (Preferred)
Work Location: One location
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The Retail Manager is responsible for ensuring the smooth operation and sales at the dispensary by overseeing and directing all day-to-day operations and sales efforts, including overseeing all Pharmacists, Patient Care Specialist and other staff on location at the dispensary.
Duties and Responsibilities
- Ensuring the retail team delivers a superior level of customer service, both in person and on the phone, managing and coaching Pharmacists, Patient Care Specialists and other team members on the commitment to Member Service Excellence
- Consistently models professionalism; serves as a role model to dispensary staff during periods of high stress and ambiguity
- Responsible for collaborating with management on forecasts, KPI’s and driving business success.
- Collaborate with compliance and corporate in the execution of Company Standard Operating Procedures (SOP)
- Assure that all staff have a thorough understanding of corporate processes, SOP’s and provide training when needed.
- Interacting with, educating, and advising customers/patients either face-to-face and by phone; record-keeping; monitoring inventory and cash management; interacting with local service providers; and helping to maintain a clean, safe, and welcoming facility inside and out.
- Staff scheduling, and overseeing the day-to-day duties of all dispensary employees, managing timesheets and ensuring accuracy of hours worked and paid.
- Maintains a welcoming and professional environment, with the highest level of compliance at all times and ensures all proper legal and Company policies and procedures are strictly followed
- Evaluates dispensary processes to ensure maximum efficiency
- Is a subject matter expert; assists customers/patients and ensures education on the safe dosage and other aspects of the medicine
- Diffuses difficult situations and ensures issues are resolved to the customer/patient satisfaction while upholding company standards
- Ensure continuous training and development with direct reports to ensure continuous improvement of services and to support career development offerings.
- Approaches difficult conversations with employees and uses diplomacy in human resources issues; requests guidance from senior management when handling delicate employee relations situations
- Oversees inventory and cash management, daily and weekly, including regular bank deposits; responsible for training dispensary employees on proper cash handling and inventory management
- Maintains a clean, safe, and welcoming environment inside and outside the facility; has a high attention to detail and regularly reviews facility needs and communicates them to the appropriate parties
- Attends at least one community outreach event per quarter; is a brand ambassador, both during and outside of regularly scheduled work hours
- Follow company policies and procedures.
- May help in other departments as needed/Other duties as assigned.
Administrative Duties:
- Oversees, trains and manages associate(s). Responsible for the hiring, training, performance reviews and disciplinary action.
- Complies with Company SOP’s and New York State guidance
- Maintain personal training status and records consistent with company policies and procedures.
- Create and submit purchase requisitions to the Purchasing Department
- Create and send daily and weekly progress summary report emails to Director of Retail
- Maintain good working relationships with vendors to ensure smooth and effective communication.
- High School diploma or equivalent, bachelors degree preferred
- 2 years post-secondary education in a related field preferred
- 4+ years experience in a fast-paced client-service intensive industry – hospitality and retail background preferred
- 2+ years experience in a management role (building and leading a team to success; lead by example)
- Work history showing progressive responsibility, willingness to accept additional projects or challenges
- Computer & equipment operations necessary for running an office/retail center (POS systems; Word; Excel; office equipment such as copiers/telephone systems)
- Familiarity with history and varieties of medical cannabis preferred but not required
- Outstanding phone, email, and in-person customer service skills/etiquette
- Ability to communicate clearly and calmly in a positive and didactic manner
- Skilled in performing job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability, and multi-tasking
- Ability to maintain confidentiality and a high level of ethical conduct; absolute reliability and integrity
- Skilled in accurate cash management and inventory control
- Ability to effectively plan and prioritize with focus and attention to detail
- Ability to work effectively in both leading and being part of a team
Mandatory COVID-19 Vaccination Policy
Acreage Holdings, Inc. and its affiliated companies (collectively, the “Company”) value the health, safety and wellbeing of its employees, customers, their families, and other visitors of our offices and facilities and have instituted several safeguards and protective measures, including mandatory vaccination requirements, to prevent the spread of COVID-19 exposures and infections. Accordingly, the Company’s Mandatory COVID-19 Vaccination Policy requires all new hires to be fully vaccinated against COVID-19 in order to be eligible for employment with the Company, except for individuals with a documented and approved medical or religious exemption, or other exemption as provided under applicable law.
For purposes of this Mandatory COVID-19 Vaccination Policy, an individual is considered fully vaccinated when two weeks have passed following receipt of the second dose in a two-dose vaccination series (such as Pfizer or Moderna) or two weeks have passed following a single-dose vaccination (such Johnson & Johnson). Additionally, candidates who accept an offer of employment will be provided with instructions for securely submitting proof of COVID-19 vaccination prior to the individual’s start date, as well as the Company’s process for requesting and completing an applicable medical or religious exemption form. No medical documentation should be submitted to the Company prior to receiving such instructions from the Company’s recruiter or other designated human resources professional.
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Cannabis & Glass is the fastest growing cannabis retailer in Eastern Washington. Join our fast paced, innovative organization that is transforming the dispensary experience into a fast and friendly, mainstream retail environment. With three locations in Eastern Washington, we are the number one choice for cannabis customers in our region. Collaborate with team members and see your own creativity come to life through our constant focus on innovation to improve our in-store experience.
Assistant Managers are the inventory experts at our retail locations. Work collaboratively as a team to manage the receiving, organization and merchandising of retail cannabis products. Ideal candidates have a high level of attention to detail and love organization and inventory systems.
REQUIREMENTS:
- Must have a GED or High School Diploma
- Maintain a positive and motivational attitude.
- Ability to work with a computer based inventory system to accurately store and track inventory. Tech savvy is a must!
- Manage the receiving and storage of cannabis products.
- Accurately count and catalog cannabis products.
COMPENSATION & BENEFITS:
- $40,000 annual compensation paid hourly
- 50% OFF ALL SMOKABLE CANNABIS PRODUCTS
- Health Insurance
- Paid Sick Leave, Paid Time Off, Holiday Pay
- Dental and Vision Insurance
- Life Insurance
- Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more
- Employee Discount Program offering exclusive discounts from top national retailers
Physical Requirements:
- Must be able to stand for up to 8 hours per day
- Must be able to lift at least 50 pounds
Equal Opportunity Employer:
Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
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Cannabis Retail Assistant Store Manager - Bridgeton, MO
New Growth Horizon LLC
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for Cannabis Retail Assistant Store Managers to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Managers will work out of our location in Bridgeton, MO. Full-time employees will receive medical benefits, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
- 3+ years in retail and guest services;
- 2+ years of experience in a management environment;
- Bachelor’s degree in Business or related field;
- 2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 50lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Bridgeton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
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Raspberry Roots is a fast growing vertically integrated Cannabis Company in Midtown Anchorage. We are looking to build a fantastic, high energy team of professionals whom are interested in our exciting and rapidly evolving industry.
Position Summary:
Assistant Managers are responsible for the daily business operations of the retail shop based on the direction of the Store Manager. They are shift leaders that uphold policies and procedures with retail staff and customers. They utilize manager resources to ensure daily operations are executed in accordance with industry and business expectations. Assistant managers are responsible for handling customer concerns and oversee customer service operations to ensure customer satisfaction while displaying and upholding professionalism. They are the direct point of contact for the Cannabis Sales Associates (CSAs) regarding all information pertaining to their schedules, performance, daily sales floor, and retail operations. Assistant Managers work closely with the Inventory Manager and team to ensure the sales floor is stocked and projects are completed in a timely manner.
Duties and Responsibilities:
Maintains professionalism, cleanliness, organization, and overall sales floor presentation always.
Effectively communicates needs of the shop to Store Manager: supplies, products, faulty systems, POS issues, etc.
Maintains professional conduct while upholding standards, policies, and procedures with retail staff and customers, and effectively records and communicates any issues to Store Manager and management team.
Effectively utilizes manager resources to ensure shifts are efficient & productive and communicates any areas of concerns.
Effectively leads the shift by running efficient shift meetings, delegating and overseeing side work and downtime projects, problem solving any issues, and communicating any areas that are incomplete to the incoming team.
Motivates & inspires positive communication among team members so they can work together to achieve shift objectives.
Effectively verifies employee schedules, manages schedule deviations, and participates in the training and development of new and existing Cannabis Sales Associates.
Ensures new hires understand their roles and duties, administers regular performance reviews, and conducts staff training to maintain exemplary standards of customer service and professional conduct amongst the team members.
Based on Inventory team’s direction, delegate downtime projects and ensure quality of output by retraining if necessary.
Assist Inventory department, when necessary, which may include but is not limited to, restocking, checking in deliveries, printing labels, and delegating downtime. As well as analyzing and communicating floor needs.
Other duties as assigned.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Anchorage, AK 99518: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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ASHE Society is searching for a Purchasing Manager to be responsible for evaluating suppliers, negotiating contracts, and reviewing the quality of cannabis products. The ideal candidate for this position will have strong leadership skills, strong negotiating skills and efficient relationship management skills.
Essential Functions:
- Responsible for product pricing and negotiations with vendors, distributors, and wholesale cultivations
- Identify and select vendors to procure requisitioned commodities, meeting criteria such as price, quantity, quality and delivery dates and places contracts and total cost of ownership
- Manage indirect supplier relationship including supplier scorecard metrics, monitoring contract terms, and best in class services.
- Develop a deep understanding of the business technical needs with an eye toward finding best of breed vendors and solutions to meet those needs.
- Manage vendor relationships for cannabis and cannabis product purchasing
- Work with marketing, retail, and production to drive price setting for selling thru inventory
- Manage inventory levels for cannabis products to maximize inventory turn and minimize obsolescence
- Curates' product menu based on customer buying trends and demographics
- Develops, trains and mentors inventory teams
- Develops and implements inventory management policies
- Develop policies for the merchandising of goods in retail stores
- Monitor inventory levels to determine the need for stock supply at each retail store
- Set and regulate product pricing using results of market and demand analysis
- Responsible for developing the inventory teams for future ASHE retail stores
Competencies
- Excellent organizational skills.
- Effective communication skills.
- Negotiation skills.
- Research and analytical skills.
- Interpersonal skills.
- Attention to detail.
Physical Requirements:
Prolonged periods of standing and sitting at a desk working on a computer.
Must be able to list 15 pounds at times.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9 am- 10 pm. and must work 40 hours each week to maintain full-time status. Evening and weekend work is required.
Required Education and Experience
Bachelor's degree or equivalent experience.
A comparable record of purchasing experience required. Cannabis experience is preferred.
At least three years of sales experience
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Self-determined schedule
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Santa Ana, CA 92704: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Negotiation: 2 years (Required)
- Purchasing: 2 years (Preferred)
Work Location: One location
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ASHE Society is searching for a Purchasing Manager to be responsible for evaluating suppliers, negotiating contracts, and reviewing the quality of cannabis products. The ideal candidate for this position will have strong leadership skills, strong negotiating skills and efficient relationship management skills.
Essential Functions:
- Responsible for product pricing and negotiations with vendors, distributors, and wholesale cultivations
- Identify and select vendors to procure requisitioned commodities, meeting criteria such as price, quantity, quality and delivery dates and places contracts and total cost of ownership
- Manage indirect supplier relationship including supplier scorecard metrics, monitoring contract terms, and best in class services.
- Develop a deep understanding of the business technical needs with an eye toward finding best of breed vendors and solutions to meet those needs.
- Manage vendor relationships for cannabis and cannabis product purchasing
- Work with marketing, retail, and production to drive price setting for selling thru inventory
- Manage inventory levels for cannabis products to maximize inventory turn and minimize obsolescence
- Curates' product menu based on customer buying trends and demographics
- Develops, trains and mentors inventory teams
- Develops and implements inventory management policies
- Develop policies for the merchandising of goods in retail stores
- Monitor inventory levels to determine the need for stock supply at each retail store
- Set and regulate product pricing using results of market and demand analysis
- Responsible for developing the inventory teams for future ASHE retail stores
Competencies
- Excellent organizational skills.
- Effective communication skills.
- Negotiation skills.
- Research and analytical skills.
- Interpersonal skills.
- Attention to detail.
Physical Requirements:
Prolonged periods of standing and sitting at a desk working on a computer.
Must be able to list 15 pounds at times.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9 am- 10 pm. and must work 40 hours each week to maintain full-time status. Evening and weekend work is required.
Required Education and Experience
Bachelor's degree or equivalent experience.
A comparable record of purchasing experience required. Cannabis experience is preferred.
At least three years of sales experience
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Self-determined schedule
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Santa Ana, CA 92704: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Negotiation: 2 years (Required)
- Purchasing: 2 years (Required)
Work Location: One location
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Dispensary Managers
The Clinik, a Superior Herbal Health, LLC. company, is a leader in premium Cannabis retail. We offer brick and mortar, curbside, and delivery options. Through educated and customer service founded team members, we provide exceptional service and care. With a wide selection of in-house brands and a highly curated list of outside vendors we are quickly becoming the go to brand of shops in our markets.
We are looking for experienced, metrc saavy, and organized leaders to provide guidance, support, and training to our retail store in Chatsworth, CA. The ideal candidates should have experience with team building, sales, track and trace, and vendor promos. Candidates should also know how to use the Blaze platform and have some understanding of online sites such as Weedmaps, Leafly, Iheart Jane, and Google services.
Your main goal will be to facilitate the retail activity to maximize performance and grow the business as part of Superior Herbal Healths, LLC. Continue to grow and branch out.
Job Description
The Retail Shift Managers will oversee the day-to-day operations of the dispensary, managing core department members (Security, Budtenders, Fulfillment, Inventory, Cashiers) and managing all tasks related to retail. This position reports to and is accountable to the director of retail sales and the director of compliance/hr under the leadership of our corporate officers.
The Retail Shift Managers provide leadership to members of the retail facility. They keep tight controls of the senior management-approved budget and oversee operations according to established policies and procedures. These staff member are ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, inventory, and quality customer experience.
Finally, these positions are ultimately responsible for employees’ strict adherence to laws and regulations concerning marijuana, as well as all company rules, regulations, and policy and procedures.
Manager Responsibilities:
- Lead and inspire the cannabis retail team. Encourage growth, learning opportunities, and an environment of compassion & empathy.
- Build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.
- Provide strategic direction and thoughtful leadership to the retail store, with a strong understanding of the market and customer needs.
- Meet or exceed sales goals, profitability, and operational excellence.
- Exceed the customers’ expectations by implementing and delivering exceptional service and ensuring Managers and team members meet the same expectations.
- Ensure that customer feedback, comments, and/or complaints in store and online, are addressed in a respectful, professional manner.
- Identify trends and opportunities to define changes in processes and procedures that drive operations and selling agendas.
- Clear knowledge and understanding of cannabis regulations (including Metrc). Ensure compliance is executed in all operations.
- Foster a positive and productive relationship with all vendors.
- Manage staffing, scheduling, day to day operations, and processes.
- Monitor and manage inventory, product placement, and store presentations. Work with the Vendors to raise awareness and increase sales.
- Implement selling programs and sell-through rates.
- Engage meaningfully in the local community through events, programs and partnerships.
- Ensure cash management procedures are being followed including; transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with POS system and all standard operating procedures.
- Develop training and reinforce service, product, operations, and management expectations through training and development of all team members with the help of HR.
- Other tasks as assigned by the director of retail sales or corporate officers.
Competencies:
- Exceptional Customer Service skills.
- Vast knowledge of Cannabis and the Cannabis industry
- Desire to learn about our products and cannabis therapies, and company structure.
- Knowledge of basic computer skills, Point of Sale software and cash and inventory management.
- Strong attention to detail and a team-player mentality.
- Fun attitude and strong work ethic.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Manager Requirements:
- Must be at least 21 years of age.
- 2+ years of management experience including at least 2 years of cannabis retail management.
- Bachelor’s Degree preferred, but not required
- Able to work days, nights, holidays and weekends with open availability
- Excellent communication skills
- Inventory management experience
- High energy with a bit of hustle
- Self-starter and very organized with open availability
Physical Requirements:
- This position operates in a professional retail store environment and routinely uses standard office equipment such as computers, phones, and photocopiers.
- Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Retirement plan
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We Follow CDC recommendations.
Application Question(s):
- Due to the nature of our business you need to be at least 21 years of age to work here. Are you at least 21 years old?
- Do you have at least 2 years of working experience with california metrc system?
Education:
- Associate (Required)
Experience:
- Supervising cannabis retail: 2 years (Required)
- cannabis retail customer service: 2 years (Required)
Work Location: One location
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The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost effectiveness and to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Pay:
Depending on experience - Range of $55,000.00 - $60,000.00/yr
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Ability to commute/relocate:
- Beaverton, OR 97005: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Garden Mother Est. 2009
Garden Mother is a local, woman owned holistic mind, body, and spiritual care company dedicated to providing top tier products with fantastic customer service to North Western Montana.
We are expanding and looking for a shop manager at our Kalispell location to join our team and help us grow into the future!
A day in the life of our shop manager is anything but routine. From the time doors open until they close the day holds challenges that will require decisions to be made in real time. Anything from explaining dosing of a medical cannabis product or how to properly use a device, to helping a bachelorette party find the right products for their special night out. Each situation offers a unique challenge requiring an even more unique solution crafted by the manager and their staff. The reward is seeing those happy faces going to happy places and being more prepared for the next challenge. If you thrive in a fast paced, problem solving environment we have the position for you!
To learn more about Garden Mother please visit our website at gardenmother.com
Job description:
- Supervision of employee work
- Ensuring proper staffing of store throughout business hours
- Hire, train, and evaluate new/current employees
- Maintain product inventory in compliance with state regulation
- Plan and prepare how to meet/exceed store growth goals
- Regular participation in team meetings and team exercises
- Delegate projects for employee involvement
- Hold routine staff meetings to boost employee morale and cohesive team atmosphere
- Use of sales reports and other metrics to determine inventory flow
- Daily balancing/reconciliation of sales
- Processing of both incoming and outgoing orders within state regulations
- Providing proper resources for employee(s) to complete duties as assigned
- Continued education in the field through self-education, community involvement, or approved third party opportunities
- Problem solving by accepting ownership of problem, seeking solutions, and presenting to colleagues for further discussion
- Exploring additional business opportunities when appropriate
Business Management Qualifications/Skills:
- Customer Service
- Supervisory/Management
- Time Management
- Employee Coaching
- Team Building
- Scheduling
- General Business Knowledge
- Technical Troubleshooting
- Written/Oral Communication
- Cash Handling
- Project Management
Experience:
- Management: 2 years (Required)
- Customer Service: 2 years (Required)
- Cash Handling: 2 years (Preferred)
- Inventory Management: 2 years (Preferred)
Application Question(s):
- Why do you want to work in this industry?
- Why Garden Mother specifically?
- What experience/skill can you offer the position?
- How do you feel the position would benefit from you filling it?
Please send a detailed resume and cover letter answering the application questions.
Pay depends on experience.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Experience level:
- 2 years
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Kalispell, MT 59901: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager - Cannabis - Retail - Canby/Aurora
The Green Planet, Inc.
The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis, and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling, and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies, and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost-effectiveness to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/Flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Pay: From $30,970.86 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 2 years
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Face masks are optional. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Work Location: One location
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Inventory Assistant Manager is responsible for managing the compliant receipt and transfer of cannabis product in their assigned vault, including investigation and resolution of variances. The Inventory Assistant Manager supervises the Inventory team and works closely with the Retail team to ensure sufficient stocking of the storefront.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Performs investigation of variances and prepares report of findings for issue resolution and prevention of recurrence
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Manages the Inventory team, including scheduling, training, coaching, performance management, and corrective action with support of the Store Manager
- Performs regular cycle counts, internal audit, and reconciliation processes
- Maintains compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment with the vault
- Coordinates closely with Retail team to ensure accuracy of item availability
- Reports when items are low on stock and/or sold out to drive sales
- Maintains website compliance and proper testing input
- Coordinates with Asset Protection to ensure compliant disposal of waste
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 3 years of inventory management experience required
- At least 3 years of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
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Job Summary:
The Area Director is responsible for overseeing and supporting the retail locations in their assigned area. This includes preparing new locations for opening and managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and the general day-to-day matters.
Essential Duties and Responsibilities:
- Support dispensary locations within the area and ensure sales and profitability goals are met.
- Incorporate customer feedback, operations and process improvement recommendations, design improvements, and customer service techniques into daily store operations
- Coordinate with the corporate retail team to ensure accurate information is communicated to dispensary staff.
- Set and drive operational standards for all retail locations including continuous improvement on processes, protocols, and other operating standards, ensuring all regulatory and operational compliance measures are met.
- Identify, plan, and delegate responsibilities to the General Manager(s) to ensure a smooth flow of operations within the company.
- Creates implementation plans to achieve both operational efficiency and optimal results.
- Build rapport and reinforce culture to ensure a safe and inclusive working environment
- Solicit feedback to understand customer needs and the needs of the community.
- Partner with Vice President of Retail Operations to create and drive retail operations initiatives in support of overall Company strategy.
- Provide area inventory, sales and profitability reports to the corporate retail team.
- Partner with Human Resources and Talent Acquisition business partners to plan and execute staffing goals.
- Identify ways to reduce turnover rate within their locations and creates a safe and positive work environment.
- Assist in interviewing process and candidate selection.
- Perform other duties as assigned.
Requirements:
- At least 21 years of age.
- High school degree or general education degree (GED) is required, Bachelor’s Degree preferred.
- A minimum of 5 years of experience as a Store Manager in retail or hospitality required.
- A Minimum of 2 years experience in the Cannabis Industry
- Demonstrated passion to serving the adult cannabis community.
- Proven ability to manage teams effectively.
- Excellent communication and customer service skills.
- Understanding of accounting principles and ability to interpret financial data.
- Computer operating skills.
- Experience analyzing financial reports.
- Strong operational skills in a customer-service environment.
- Ability to handle confidential and sensitive information.
- Working knowledge of business processes and system development.
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- retail management: 2 years (Preferred)
- cannabis industry: 2 years (Preferred)
Work Location: On the road
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General Manager - Cannabis - Retail - Canby/Aurora
The Green Planet, Inc.
The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis, and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling, and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies, and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost-effectiveness to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/Flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Pay: From $30,970.86 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 2 years
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 5 years (Preferred)
- Customer Service: 5 years (Preferred)
Work Location: One location
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Job Summary:
The Area Director is responsible for overseeing and supporting the retail locations in their assigned area. This includes preparing new locations for opening and managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and the general day-to-day matters.
Essential Duties and Responsibilities:
- Support dispensary locations within the area and ensure sales and profitability goals are met.
- Incorporate customer feedback, operations and process improvement recommendations, design improvements, and customer service techniques into daily store operations
- Coordinate with the corporate retail team to ensure accurate information is communicated to dispensary staff.
- Set and drive operational standards for all retail locations including continuous improvement on processes, protocols, and other operating standards, ensuring all regulatory and operational compliance measures are met.
- Identify, plan, and delegate responsibilities to the General Manager(s) to ensure a smooth flow of operations within the company.
- Creates implementation plans to achieve both operational efficiency and optimal results.
- Build rapport and reinforce culture to ensure a safe and inclusive working environment
- Solicit feedback to understand customer needs and the needs of the community.
- Partner with Vice President of Retail Operations to create and drive retail operations initiatives in support of overall Company strategy.
- Provide area inventory, sales and profitability reports to the corporate retail team.
- Partner with Human Resources and Talent Acquisition business partners to plan and execute staffing goals.
- Identify ways to reduce turnover rate within their locations and creates a safe and positive work environment.
- Assist in interviewing process and candidate selection.
- Perform other duties as assigned.
Requirements:
- At least 21 years of age.
- High school degree or general education degree (GED) is required, Bachelor's Degree preferred.
- A minimum of 5 years of experience as a Store Manager in retail or hospitality required.
- A Minimum of 2 years experience in the Cannabis Industry
- Demonstrated passion to serving the adult cannabis community.
- Proven ability to manage teams effectively.
- Excellent communication and customer service skills.
- Understanding of accounting principles and ability to interpret financial data.
- Computer operating skills.
- Experience analyzing financial reports.
- Strong operational skills in a customer-service environment.
- Ability to handle confidential and sensitive information.
- Working knowledge of business processes and system development.
Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
EEO Statement:
We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities.
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Retail Sales Manager - Farma
Reports To: District Manager
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Farma's mission is to improve people's lives by reframing their relationship with cannabis. At Farma this passion manifests in our values:
- We value wellness. We want to put people in control of cannabis because we know it can improve lives.
- We value science. We know that anecdotes are powerful, but data and evidence can be transformative.
- We value community. We provide safe access in a modern and comfortable environment.
We're hoping to find our next team member passionate about the modern science of cannabis to join us in serving our community. We can't wait to connect with you! Learn more at www.farmapdx.com.
Farma is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Manager
The Retail Sales Manager is accountable for overseeing the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development. The Retail Sales Manager is responsible for driving sales while maintaining a high level of service in a distinctive environment.
Informed by a 'Balanced Scorecard' approach - equally emphasizing People, Process/Technology, Customer and Finance - the Retail Sales Manager serves as a business unit owner, overseeing the performance of their location and supporting their team in delivering exemplary customer service experiences to all customers.
This is accomplished by way of a respectful, constructive, and energetic style guided by Groundworks' core values and long-range objectives.
The Retail Sales Manager is accountable for four primary areas or responsibility:
People - developing and leading strong talent, developing training and team engagement for a group of cannabis professional.
Process and Technology - being a steward of operational excellence and ensuring compliant practices in a highly-regulated industry.
Customer - fostering a customer-first environment that is welcoming to people from all walks of life.
Finance - leading your team in developing business acumen and understanding how their actions impact the financial stability of their shop and contribute to organizational goals.
Compensation and Benefits
The Retail Sales Manager position participates in a unique compensation program that includes tenure-triggered performance increases and both a team and individual bonus opportunity.
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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Position Title: Retail Assistant Manager
Reports To: Retail Manager
Hours: Full-time
Location: Springfield Area
Position Summary
The Retail Assistant Manager is responsible for assisting the Retail Store Manager with the daily procedures of the establishment including cash handling, opening and closing procedures, adherence to company brand standards, and support and leadership for the Retail team. This person serves as the point of contact for resolution of any retail issues when the Retail Store Manager is not present.
Responsibilities & Duties
- Assists the Retail Store Manager with managing daily operations of the storefront, including managing cash handling and deposits, identifying and resolving variances and discrepancies, and ensuring Company brand standards are met
- Provides leadership and support to Retail team, including coaching employees on Company policies and procedures and holding them accountable for key performance indicators; fosters a high performance, supportive, team-oriented environment
- Provides growth and learning opportunities to Retail team by ensuring new hires receive training of all job functions
- Provides conflict resolution and de-escalation assistance to Retail team in order to resolve complaints and/or issues
- Runs daily meetings to ensure communication of any policy or procedural changes, new products, sales techniques, and sales incentives
- Ensures all equipment, hardware, and point of sale software are functioning; troubleshoots and escalates issues if needed
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards
- Assesses sales floor flow and inventory needs; audits and monitors high-volume regulated inventory
- Performs data analytics to compare sales and inventory, i.e. pivot tables, to assess trends and project future needs
- Ensures a secure facility and makes sure all staff comply with established safety and security procedures
- Assists with other management tasks such as scheduling, managing time off requests, and completing payroll as assigned by the Retail Store Manager
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- At least 3 years of leadership experience required, preferably in a high-volume retail environment
- Basic computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Every member of The Top Shelf Botanicals Team strives to create a unique interaction between our customers and retail partners to support sales execution, market growth, and industry dominance. Team members work together to ensure flow and transparency throughout the company. They primarily ensure patient satisfaction and greet customers and dispensary staff with a personable smile to make everyone feel safe, comfortable, and cared for.
The Regional Retail Manager is responsible for attracting, hiring, managing, supporting, and retaining a team of retail associates / “budtenders” for retail operations in several locations in Montana. The Regional Retail Manager will oversee the daily operation of the several dispensaries including (but not limited to) scheduling shifts, patient paperwork, cash handling, inventory management, opening and closing the dispensary, daily goal setting with staff, overseeing the cleanliness of the dispensary, and consulting with customers and patients.
The Regional Retail Manager is also responsible for training the retail associates, maintaining regulatory compliance, and developing Lead Budtenders. The Regional Retail Manager will be responsible for delivering an exceptional experience to customers and patients who visit the dispensary. Embodies flexibility and resiliency in the face of change.
This position also represents the company and its brands by executing retail strategies, building customer relationships, managing events, and increasing recurring sales within retail outlets. The position is responsible for conducting onsite promotions and maintaining strong relationships at all levels.
KEY RESPONSIBILITIES / DUTIES:
- Deliver an exceptional experience to customers and patients
- Recruit, hire, train, manage retail associates/”budtenders”
- Become an expert in cannabis regulations and help to execute and enforce compliance
- Develop a training program for retail associates/”budtenders” and ensure staff is knowledgeable about our products and can help guide customers and patients
- Ensure technology and security are functioning properly and best practices are being followed
- Responsible for fostering a positive attitude among staff and help to develop positive relationship with customers
- Adhere to company standards including maintaining high ethical standards and professionalism
- Works with HR, managers and their teams to define requirements and ensure the recruiting process is fair and consistent and increases the capabilities of the organization one promotion or hire at a time.
- Ensure job descriptions, requisitions, postings, interview and selection processes are aligned with organizational/team requirements/specifications.
- Optimize the use of the company’s Applicant Tracking System including testing, problem solving, implementation, development, analytics and reporting, and training.
- Conduct and coordinate qualifications, prescreening, interview schedules, and candidate communications.
- Ensure timely and accurate tracking, analytics, and company reporting with open communication.
- Manage new retail employee orientation and onboarding.
- Foster a workplace environment consistent with Top Shelf Botanicals Company’s values
- Continually assess, test, and improve all talent acquisition and retention tools
- Think in terms of operational effectiveness, accessibility, security, and scalability
- Facilitate and/or deliver training related to recruiting, selection, retention, and systems.
- Deliver processes and procedures embedded in workflows that align with company policies.
- Engage with customers in a professional, timely and friendly manner.
- Provide feedback to the manufacturing & marketing departments regarding customers' insights and questions.
- Coordinate, attend, and work trade shows and other industry events as a spokesperson for the Company within and outside office hours.
- Research and vet local events for brand appearances and sponsorships.
- Educate budtenders and other staff members at dispensary/rec retailers on products, history, features and benefits, and sales techniques.
- Other duties as assigned
- Promote, coordinate, and support planned discounts and other promotional events to help increase sales.
- Increase participation in cannabis events and competitions.
- Develop relationships with all budtenders and store staff to promote brand credibility, customer service and sales.
- Compile data on competitive products including price comps and communicate to leadership.
All other job duties as assigned by management. The Top Shelf Botanicals Team strives to create a unique interaction between our staff and customers.
QUALIFICATIONS:
- Demonstrated results with employment brand creation and social media management.
- Demonstrated results with client development and training-formal training and one-on-one coaching.
- Demonstrated oral and written communication, organization, and coordination/facilitation capabilities.
- Demonstrated project management capabilities.
- Knowledge of various computer systems and applications
- Knowledge of state and federal employment laws relating to key areas of responsibility.
- Must be able to secure appropriate work credentials from the Montana Department of Revenue.
- Frequent travel within Montana is required
- Available to work 40 hours per week; including weekends
- Flexible schedule
- Reliable transportation
- 21+
- Available to work weekends
- Ability to obtain MT CCD Agent badge
License/Certification:
- Driver's License (Required)
Work Location:
- Multiple locations
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Employee discount
Shift:
- 10 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Montana Marijuana Worker's Permit (Required)
Work Location: On the road
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Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Area Manager, Retail is responsible for leading, managing, and full oversight of store processes in the assigned area; creates short- and long-term plans to ensure alignment and delivers excellence within the area through effective leadership. This position will be supporting our South West region which includes from Tampa to the South West Coast.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Execute against and monitor company established Key Performance Indicators (KPI's) and financial goals to generate measurable results against company and brand specific initiatives.
- Daily management of retail leadership teams and operations activity in the market. Regularly visit all locations to monitor execution of key initiatives, advance engagement, and work directly with the teams as well as assistance with new store openings
- Ensure operating procedures are followed in accordance to (SOP's) and company policies through store audits; create corrective action plan and assign as appropriate
- Improve operational management systems, processes, and best practices
- Assist in inventory control and oversee store efficiency of inventory processes
- Work within established standards of performance and budgetary guidelines; drive sales, profitability, manage labor and costs.
- Partners with compliance to ensure operating procedures meet the regulatory requirements and followed at the stores; may draft and maintain Standard Operating Procedures (SOP's)
- Collaborates with Human Resources to manage workforce, including developing recruiting strategies, equitable and fair compensation, policy interpretation, talent management, compliance etc.
- Provide feedback on performance regularly, issuing individual development plans, coaching, and disciplinary action and recommended actions for improvement and growth.
- Set annual SMART goals in partnership with Market leaders and cascade them through assigned are, holding store managers accountable to their set goals.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Minimum of 3 years' experience in supervisory or managerial role
- Familiarity with business and financial principles
- Advance Microsoft Suite, including Word, Excel, and Outlook
- Excellent planning, prioritization, and organizational skills
- Demonstrates strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
- Ability to identify top talent, network, recruit, create and maintain high performing teams
- Must have open flexibility to work during peak traffic times, including evenings, weekends, and holidays
- Able to travel 75% of the time
Preferred
- Bachelor's degree in business administration or related field
PHYSICAL REQUIREMENTS
- Consistently operates a computer and other office devices
- Travel for prolong periods of time
- Able to remain stationary or stand for long periods of time
- Ability to lift 50 lbs. unassisted
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Area Manager, Retail is responsible for leading, managing, and full oversight of store processes in the assigned area; creates short- and long-term plans to ensure alignment and delivers excellence within the area through effective leadership. This position will be supporting our Central East region which includes Orlando and the Central East Coast.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Execute against and monitor company established Key Performance Indicators (KPI's) and financial goals to generate measurable results against company and brand specific initiatives.
- Daily management of retail leadership teams and operations activity in the market. Regularly visit all locations to monitor execution of key initiatives, advance engagement, and work directly with the teams as well as assistance with new store openings
- Ensure operating procedures are followed in accordance to (SOP's) and company policies through store audits; create corrective action plan and assign as appropriate
- Improve operational management systems, processes, and best practices
- Assist in inventory control and oversee store efficiency of inventory processes
- Work within established standards of performance and budgetary guidelines; drive sales, profitability, manage labor and costs.
- Partners with compliance to ensure operating procedures meet the regulatory requirements and followed at the stores; may draft and maintain Standard Operating Procedures (SOP's)
- Collaborates with Human Resources to manage workforce, including developing recruiting strategies, equitable and fair compensation, policy interpretation, talent management, compliance etc.
- Provide feedback on performance regularly, issuing individual development plans, coaching, and disciplinary action and recommended actions for improvement and growth.
- Set annual SMART goals in partnership with Market leaders and cascade them through assigned are, holding store managers accountable to their set goals.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Minimum of 3 years' experience in supervisory or managerial role
- Familiarity with business and financial principles
- Advance Microsoft Suite, including Word, Excel, and Outlook
- Excellent planning, prioritization, and organizational skills
- Demonstrates strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
- Ability to identify top talent, network, recruit, create and maintain high performing teams
- Must have open flexibility to work during peak traffic times, including evenings, weekends, and holidays
- Able to travel 75% of the time
Preferred
- Bachelor's degree in business administration or related field
PHYSICAL REQUIREMENTS
- Consistently operates a computer and other office devices
- Travel for prolong periods of time
- Able to remain stationary or stand for long periods of time
- Ability to lift 50 lbs. unassisted
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
This position will be supporting our South East Florida region which includes from the Keys to Palm Beach County.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Area Manager, Retail is responsible for leading, managing, and full oversight of store processes in the assigned area; creates short- and long-term plans to ensure alignment and delivers excellence within the area through effective leadership.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Execute against and monitor company established Key Performance Indicators (KPI's) and financial goals to generate measurable results against company and brand specific initiatives.
- Daily management of retail leadership teams and operations activity in the market. Regularly visit all locations to monitor execution of key initiatives, advance engagement, and work directly with the teams as well as assistance with new store openings
- Ensure operating procedures are followed in accordance to (SOP's) and company policies through store audits; create corrective action plan and assign as appropriate
- Improve operational management systems, processes, and best practices
- Assist in inventory control and oversee store efficiency of inventory processes
- Work within established standards of performance and budgetary guidelines; drive sales, profitability, manage labor and costs.
- Partners with compliance to ensure operating procedures meet the regulatory requirements and followed at the stores; may draft and maintain Standard Operating Procedures (SOP's)
- Collaborates with Human Resources to manage workforce, including developing recruiting strategies, equitable and fair compensation, policy interpretation, talent management, compliance etc.
- Provide feedback on performance regularly, issuing individual development plans, coaching, and disciplinary action and recommended actions for improvement and growth.
- Set annual SMART goals in partnership with Market leaders and cascade them through assigned are, holding store managers accountable to their set goals.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Minimum of 3 years' experience in supervisory or managerial role
- Familiarity with business and financial principles
- Advance Microsoft Suite, including Word, Excel, and Outlook
- Excellent planning, prioritization, and organizational skills
- Demonstrates strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
- Ability to identify top talent, network, recruit, create and maintain high performing teams
- Must have open flexibility to work during peak traffic times, including evenings, weekends, and holidays
- Able to travel 75% of the time
Preferred
- Bachelor's degree in business administration or related field
PHYSICAL REQUIREMENTS
- Consistently operates a computer and other office devices
- Travel for prolong periods of time
- Able to remain stationary or stand for long periods of time
- Ability to lift 50 lbs. unassisted
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
This position will be supporting our North Florida region which includes from Ocala to Jacksonville and the panhandle.
Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Area Manager, Retail is responsible for leading, managing, and full oversight of store processes in the assigned area; creates short- and long-term plans to ensure alignment and delivers excellence within the area through effective leadership.
This role is with Surterra Wellness, one of the renowned retail brands under the Parallel umbrella. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (NETA), Pennsylvania (Goodblend), Nevada (a Joint Venture with Cookies) and Texas (Goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING
- Execute against and monitor company established Key Performance Indicators (KPI's) and financial goals to generate measurable results against company and brand specific initiatives.
- Daily management of retail leadership teams and operations activity in the market. Regularly visit all locations to monitor execution of key initiatives, advance engagement, and work directly with the teams as well as assistance with new store openings
- Ensure operating procedures are followed in accordance to (SOP's) and company policies through store audits; create corrective action plan and assign as appropriate
- Improve operational management systems, processes, and best practices
- Assist in inventory control and oversee store efficiency of inventory processes
- Work within established standards of performance and budgetary guidelines; drive sales, profitability, manage labor and costs.
- Partners with compliance to ensure operating procedures meet the regulatory requirements and followed at the stores; may draft and maintain Standard Operating Procedures (SOP's)
- Collaborates with Human Resources to manage workforce, including developing recruiting strategies, equitable and fair compensation, policy interpretation, talent management, compliance etc.
- Provide feedback on performance regularly, issuing individual development plans, coaching, and disciplinary action and recommended actions for improvement and growth.
- Set annual SMART goals in partnership with Market leaders and cascade them through assigned are, holding store managers accountable to their set goals.
EXPERIENCE AND SKILLS YOU'LL BRING
Required
- Age 21 or over
- High School Diploma or equivalent
- Valid Government-Issued Photo ID
- Minimum of 3 years' experience in supervisory or managerial role
- Familiarity with business and financial principles
- Advance Microsoft Suite, including Word, Excel, and Outlook
- Excellent planning, prioritization, and organizational skills
- Demonstrates strategic thinking and business acumen, proven ability to analyze sales data and create effective action plans
- Ability to identify top talent, network, recruit, create and maintain high performing teams
- Must have open flexibility to work during peak traffic times, including evenings, weekends, and holidays
- Able to travel 75% of the time
Preferred
- Bachelor's degree in business administration or related field
PHYSICAL REQUIREMENTS
- Consistently operates a computer and other office devices
- Travel for prolong periods of time
- Able to remain stationary or stand for long periods of time
- Ability to lift 50 lbs. unassisted
YOU WILL BE SUCCESSFUL IF YOU…
- Are self-motivated; micro-managing isn't fun for anyone
- Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
- Can work fast and be flexible; our industry is always changing
- Play nice with others; we collaborate with each other a lot
- Think creatively; sometimes, the "traditional" solution isn't the best one
WHAT YOU GET
- Employee discount
- Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
- Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
- Tuition Reimbursement Programs
- Pet Insurance
- Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES
Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
Apply for this job with Parallel
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB FUNCTION
Position Summary: Reporting to the Director of Retail Operations, The General Manager will execute on the GMF strategic plan of retail operations, analyze the performance, and provide feedback to leadership. The GM is ultimately responsible for the staff’s overall adherence to retail Standard Operating Procedures, CCC Regulation and employee policies.
Responsibilities:
- Responsible for financial budgeting, setting goals, and forecasting performance
- Utilizes management information tools and analyzes financial reports to identify and address trends and issues in performance;
- Plans, identifies, communicates, and delegates responsibilities to the dispensary /retail team to ensure a smooth flow of operations within the dispensary / store;
- Responsible for Inventory Vault processes and staff.
- Drives the implementation of company sales programs by motivating and supporting the retail leadership team to execute objectives;
- Oversees the store leadership team on fostering an environment that will deliver an unmatched cannabis dispensary / retail customer experience foster and deliver a unique, high-quality customer experience;
- Reviews store environments and key business indicators to identify problems, concerns, and opportunities for improvement;
- Monitors and manages staffing levels. Ensures staff development and talent acquisition in order to achieve and maintain operational requirements;
- Interact closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol. An understanding of 935CMR500.000 and 935CMR501.000 is critical to this position.
- Leading CCC Inspection process with scheduled and unscheduled visits
- Liaise with state and local offices, when necessary;
- Coordinates and facilitates all dispensary / retail store transactions and operations.
- Solicits feedback to understand customer needs and the needs of the community;
- The General Manager is ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, and customer experience
- Directly responsible for inventory variances, cash variances and, working directly with security/compliance on loss prevention.
JOB REQUIREMENTS & QUALIFICATIONS
Minimum Education: High School Diploma or GED
Preferred Education: Bachelor’s Degree preferably in a business-related area.
Minimum Experience:
- 5+ years of retail experience; 2+ years of retail management experience.
- Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail POS systems, merchandising, customer service, budget preparation and compliance.
- Proven ability to manage teams effectively.
- Comfortable with various computer systems and applications (Microsoft Office)
- Experience analyzing financial reports
- Experience in a complex, fast-paced environment
- Organization and planning skills
- Strong operational skills in a customer-service environment
- Supervisory and team-building skills
- Ability to communicate clearly and concisely, both orally and in writing
- Working knowledge of business processes and system development
Preferred Experience:
- Previous Dispensary Management experience within MA.
- Demonstrated passion to serving the cannabis community
- Medical marijuana product knowledge highly desirable.
Soft Skills:
- Strong communication skills and the ability to listen well and communicate effectively orally and in writing with various audiences.
- Unquestioned integrity
Physical
Regularly required to perform grasping, talking, hearing, seeing and repetitive motions. Must be able to lift, carry and balance up to 30 pounds occasionally, includes sitting or standing for extended periods of time, as well as occasional stooping, bending over and/or crouching.
Hours & Conditions
Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands of the Facility. On a regular and recurring basis, the employee must alternate between contaminated/dirty environments to clean. Strong odors may be encountered. Work is generally conducted in heated and air-conditioned areas.
Other
Authorization to work in the United States, or the ability to obtain the same.
Must obtain a State Agent Card.
Must be a minimum of 21 years of age.
Must be and remain compliant with any and all legal or company regulations for working in the industry.
Must pass all required background checks.
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Apply for this job with Green Meadows Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Manager Job Description
Job Overview:
Catalyst Cannabis Company is looking for an experienced Retail Manager to join our expanding team! If you are knowledgeable and passionate about cannabis and how it can be used to better our community and planet, Catalyst is the place for you!
The retail manager is responsible for facilitating and supervising the daily operations of a fast-paced retail cannabis store by driving sales, maintaining a positive work environment, and making sure staff is working together efficiently.
What we believe in:
We believe cannabis has the potential to create enormous positive change, to bring simple and clean healing options into one’s own hands, to empower and energize minds, to enhance and alter perceptions for the better – for ourselves, for society and for our world.
From grow to retail, Catalyst is 100% committed to lessening our impact on our planet and being environmental stewards. We encourage our employees and our customers to reduce, reuse and recycle at our facilities and in their homes.
Our Mission:
To create a unique and awesome customer experience by making a positive difference in the world, offering quality products, and providing exceptional service.
Why work at Catalyst:
Catalyst is not only committed to the health of our planet and customers, but the health and happiness of our employees. During these trying times, we continue to follow CDC covid guidelines while offering reimbursable sick leave, paid time off, and a heavy employee discount. We believe in open and honest communication and work diligently to provide our staff with the tools they need to succeed!
Qualifications / Certifications:
-
*Alaska Marijuana Handlers Card *Municipality of Anchorage Food Handlers Card *Microsoft Office experience *Cash handling experience *Retail/Sales experience *Exceptional communication skills *Employee Administration experience *Cannabis Product and Regulations knowledge *Inventory Management experience
Compensation: $20-$25/ hour DOE
Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $25.00/hour.
About Catalyst Cannabis Company: Catalyst Cannabis Company is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Apply for this job with Catalyst Cannabis Company
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Reports To: Director of Retail
Internal Title: General Manager - Kansas City
Date Revised: August 2022
Scope: Local
Location: Site or Multi-Unit
Department: Retail
Summary
The General Manager is responsible for leading one or more assigned dispensaries in ensuring exceptional customer experience, maintaining a highly engaged and positive team culture, and meeting company defined revenue targets. This role oversees all service components, cash and inventory management (including medical and security teams), and ensures, consistent SOPs, training and development for all assigned Teams. This role also ensures regulatory compliance and promotes best practices to ensure KPIs are managed and achieved.
Essential Functions and Responsibilities
People Management Responsibilities
- Responsible for interviewing, hiring, on-boarding, training, and managing dispensary staff for all assigned locations
- Leads by example in meeting sales goals, creating an exceptional customer experience, and promoting a global mindset.
- Ensures the consistent delivery of an exceptional service experience via on-going team training and development
- Provides regular communication and feedback to staff members to optimize team performance
- Hires, trains and develops staff in accordance with company policies, practices, and procedures
- Establishes and manages KPIs for dispensary staff and, ensures performance reviews and improvement plans are executed and retained in employee records
- Conducts regular meetings with assigned employees to assess goal and task performance, and identify developmental opportunities
- Utilizes rewards and recognition programs to recognize high levels of employee performance
- Addresses HR matters and employee issues swiftly and strategically
- Oversees and documents employee performance and progressive disciplinary actions
- Promotes effective communication amongst all assigned teams and ensures national leadership is briefed on key issues impacting operational management
Sales and Operations Management Responsibilities
- Regularly monitors P&L and strategizes to ensure the achievement of outlined KPI’s including but not limited to sales, customer service, inventory levels, payroll, overall profit, and EBITA.
- Implements operational procedures in compliance with applicable regulations; and ensures legislative and procedural changes relating to the sales and distribution of cannabis are clearly communicated and trained to dispensary staff
- Ensures on-going staff training on products, product usage methods, properties of cannabis, cannabinoids, and terpenes
- Maintains knowledge on all aspects of the medical cannabis industry to ensure customers are benefitting from up to date and effective cannabis practices
- Partners with marketing to deliver effective customer communication that is tailored to specific initiatives and market demographics
- Continually identifies and implements business process improvements in partnership with other Team members
- Performs other related duties as assigned
Inventory Management Responsibilities
- Responsible for accurate and efficient inventory tracking
- Ensures adherence to inventory related SOPs in order to promote reporting consistency, mitigate loss, and remain compliant with applicable regulations
- Oversees Inventory Coordinator and ensures adequate stock level, proper product assortment, and consistent replenishment
- Supports the Inventory Coordinator in maintaining Vendor Relations to establish promotional partnerships, deliver product feedback, and plan for product education
- Performs other related duties as assigned
Cash Management Responsibilities
- Ensures cash in store is regularly counted, cross-checked, and balanced
- Implements streamlined cash tracking procedures and mitigates loss
- Promptly investigates cash variances and determines cause for any overage/shortage
- Holds team accountable for consistent and accurate cash handling practices
Safety, Security, and Compliance Responsibilities
- Responsible for ensuring all team members comply with safety and security standards
- Partners with security team to proactively recognize risk and develop mitigation plans
- Collaborates with the State Security Manager to define policies, practices, and procedures
- Ensures all team members complete mandatory compliance training
Cultural Responsibilities
- Actively models company values and code of conduct
- Builds strong and effective internal, external, and cross-functional relationships.
- Is committed to creating and maintaining a collaborative, fun, and productive work environment
- Actively participates in team building and cultural development activities
- Models honesty, integrity, collaboration and direct communication in daily tasks and interactions
Qualifications
Education and Experience
- 5+ years' experience in high volume, fast-paced customer-facing team management
- Two (2) or more years of highly regulated retail management experience required
- Self-starter with innate motivational leadership skills
- Exceptional interpersonal and verbal communication skills
- Ability to meet deadlines while maintaining focus on accuracy and attention to detail
Computers and Technology
- Advanced MicroSoft Office Skills (Excel, Word, PowerPoint)
- Experience with point of sale, inventory, and transaction tracking systems including Springbig, Leaflogix, Veriscan, Microsoft office, and Metrc, and others used to facilitate medical marijuana sales
Work Environment and Physical Demands
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing position for up to eight hours in a day based on business needs and sales volume; and ability to bend and retrieve products from lower shelves. This role also enters information into sales and tracking systems requiring hand dexterity and the ability visually verify correct product information
Job Type: Full-time
Pay: $43,544.00 - $50,903.00 per year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Kansas City, MO 64108: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Management: 1 year (Required)
- Training & development: 1 year (Required)
- Retail management: 1 year (Required)
Work Location: One location
Apply for this job with A Joint Operation
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a results driven retail assistant store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in employee recruitment, and retail management.
We will require at least 5 years of retail managing experience, a bachelors degree is preferred but not required.
Responsibilities
- Assist the store manager
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and cleanliness as well as visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase sales
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Cannabis knowledge/experience
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Management: 5 years (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
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Retail Store Manager
This is NOT a remote position. Candidate must reside in or near San Bernardino, CA
***No Relocation Offered***
Company Description
High Times is the definitive resource for all things cannabis. From cultivation and legalization, to entertainment and culture, to hard-hitting news exposing the War on Drugs, High Times has been the preeminent source for cannabis information since 1974.
High Times is much more than a magazine. Today, High Times transcends the print, digital and physical worlds through magazines, websites, apps and live events. We are journalists, enthusiasts, entrepreneurs, music lovers, foodies, tech geeks and much more. But above all, we are committed to connecting people with the most relevant and timely information to inform their worldview and help them take a serious look at the health benefits, business opportunities and rich culture of cannabis.
For the first time in its 45-year history, High Times is adding a new business vertical selling cannabis directly to consumers via retail stores and delivery services. We will use the power of the brand to weave all things High Times into the retail and delivery experiences.
Specific Responsibilities
Retail Growth
- Deliver annual topline and bottom-line financial goals for a flagship store in San Bernardino, CA
- Responsible for developing and managing opening and operating plans for this location to deliver financial targets and operational performance
- Develop and implement operational and in-store strategies and tactics to deliver the annual operating plan
- Monitor financial results, assess factors impacting performance and take appropriate actions to achieve annual operating plan
- Responsible for delivering an in-store experience to drive traffic, comp sales and customer loyalty
- Understand competitive landscape and trends. Develop innovative retail approaches that provide a premium customer experience and meet our financial and operational goals to be competitive in a dynamic environment
Store Operations
- Ensure location is operating efficiently to maximize financial performance and to deliver a superior customer experience consistent with brand standards
- Identify and implement best practices for customer experience, sales, store appearance, staffing, inventory management and financial controls
- Responsible for deployment of initiatives to continuously manage waste
- Responsible for development and deployment of labor model to maximize customer experience while managing costs
- Leads operations training to include training strategies, content development and deployment and training systems
- Ensures system compliance with company policies and with federal, state, and local regulations that impact daily retail business operations
People Leadership
- Articulate, model and stand of an unwavering, values-based leadership point of view
- Attract and retain great talent and develop robust succession plans to enable growth and excellent in store experiences
- Provide coaching and development to internal operations retail team
- Inspire and motivate the Retail team to achieve high performance
- Cultivate a positive and values-based culture that inspires, develops and recognizes commitment to craft, customer focus, and a drive for results that delivers a superior guest experience
- Lead performance management process for retail employees and continuously improve competencies, training, and development tools with the support of HR
- Provide clear communication to all team members with regard to standards, operational functions and expectations for performance
About You
- This executive will have a minimum of 15 years of operations leadership experience in the retail industry with a strong operating company; flagship or multi-unit experience preferred
- Significant experience in a fast-paced environment, proven success in scaling processes, systems and people to meet company growth objectives
- Experience in creating a unique customer value proposition, attracting, engaging and retaining customers through in store experience
- Depth of experience in operations in a highly customer centric and competitive environment
- Demonstrated successful track record of inspirational leadership of teams and directing the execution of foodservice operations to meet the financial objectives of the business while enhancing the overall customer experience
- Demonstrated capability in evaluating processes and improving operational efficiencies, resulting in higher quality service delivery while achieving speed of service goals.
- Experience planning sales, margin, inventory management and driving bottom line profit for a flagship store or multi-unit retail chain
- Successful in negotiating and/or influencing across all levels and building cross functional partnerships in order to gain cooperation and successfully implement projects.
- Proven leadership abilities, including ability to think strategically, develop operational strategies and determine long-term impact of decisions on the business
- Excellent verbal and written communication and presentation skills
- Position based in San Bernardino, CA
- An . An advanced degree is desired.
- Personal characteristics and leadership competencies
- Results driven
- Highly developed interpersonal and relationship building skills at and across all levels. An organizational maturity and focus
- High degree of intellectual ability and strategic/analytical skills
- Genuinely passionate about the business, the brand and people
- A true operator, comfortable with hands on approach, obsessed with efficiency and credible with our field organization
- Effective communicator. Active listener with an enthusiastic, engaging style and ability to make genuine connections with people at all levels of the company
- High energy with a high sense of urgency and ability to respond and adapt to a rapid paced and constantly changing environment
- Decisive and tough minded, willing to address difficult issues hands on. Able to take a stance, but be open minded and willing to defer or adjust when appropriate
- Ability to assess, develop and lead people/teams
- A creative and conceptual thinker, not afraid to question and take risks
- High degree of integrity and commitment to the larger success of the organization, as well as, his/her success
- Strong customer focus. Anticipate customer needs and take action to meet them: continually search for ways to increase customer satisfaction and improve processes.
- Effective change management skills; able to identify new approaches & solutions and create the necessary processes to effectively implement alternative strategies and ways of working
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 8 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
Education:
- Bachelor's (Required)
Experience:
- Customer Service: 5 years (Preferred)
- Retail Management: 8 years (Required)
Work Location: One location
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This role will be responsible for helping activate local Ascend sales/marketing programs/promotions in a specified market/region to drive awareness, engagement, traffic, and growth of Ascend's Dispensaries through in-store and local market field/retail-based sales and marketing activities that will bring our message, dispensary brand and operation, business to the market and consumers. Assisting the retail sales and dispensary managers, you will help deliver and execute the local programs and activation plans in support of the local retail sales agenda and report to the Regional Manager - with a strong tie and dotted line to the Ascend marketing team.
While not "activating", you will work in the dispensary as a retail sales support employee, consistent with the requirements of full-time retail staff.
This position will be hybrid dispensary/home-based (the latter related to planning activations), with the candidate living in the specified market.
The position is compensated as hourly and calls for a minimum of 40 working hours per week, per daily schedule and includes working nights and weekends as determined by the requirements of activating promotions, events, community/field work, as well as the retail staffing schedules.
JOB SUMMARY:
- Execute local dispensary marketing programs and activities that drives traffic, sales, creates buzz awareness, drives consumer and trade engagement opportunities, and in key markets.
- Activation of local events, education, community, and engagement programming that aligns with the sales goals and identity of our Dispensary. Integrate social media, sponsorship support and community partnership activities as relevant
- Support development of on-Dispensary, on-strategy local programming that increases sales, drives buzz/awareness, traffic, connects with the target consumer, gets retail staff aligned and supportive
- Help bring the Dispensary to life at the market level and work with the Marketing team to proactively uncover new local opportunities
- Dispensary Sales team
-
- Support Retail Sales/Store Manager as a conduit between marketing and sales at the market level, with an understanding of both sides of the business
- Support execution against objectives and activities as required to drive the business in the market
- Activation
-
- Concentration of in-store, event/sponsorship, promotional, retail, and community programming
- Consumer engagement through sampling, promotional, social media, and local market opportunities
- Communication
-
- Representing the market, help drive cross function conversation and communication to align plans, strategies, needs, and best practices through open conversation and reporting
- Be the eyes and ears for the organization and Dispensary in the marketplace
PROFICIENCIES:
- Marketing background on some level and desire to pursue a career in marketing. This is a foot in the door opportunity and resume builder for someone with a knack and strong interest in marketing.
- Ability to execute marketing activities flawlessly!
- Excellent communication and organizational skills; ability to communicate effectively, and project a professional image.
- Ability to engage and interact with consumers, trade partners, and community partners and represent Ascend, the Dispensary, organization, and brands at the local market level
- Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
- Key influencer and relationship building skills will be key.
- Social Media experience with a focus on content creation, curation, and event promotion
EDUCATION AND EXPERIENCE:
- Marketing degree is mandated, experience (ie internship) is preferred.
- Work experience that demonstrates the sills noted above
- Strong understanding of promotional marketing or sales, or executional role - as well as retail environments
- Ability and availability to work nights and weekends; must have capability to travel around the market - along with flexibility
- Ability to manage a flexible and fluid working schedule
- Strong knowledge of the specified local market; relationships within the local community a plus. Demonstrating leadership and/or organizational skills from a prior role will be key.
ADDITIONAL REQUIREMENTS:
- Must be at least 21 years of age
- Retail experience preferred, cannabis retail experience a plus
- Exceptional customer service skills
- Knowledge of basic computer skills
- Cannabis point of sale (POS) software a plus
- Positive attitude, team player and strong work ethic
- Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures
- Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
- Must have excellent organization and time management skills
- Must be focused, pay close attention to detail
- Must be able to internalize training and follow instructions
- Must be able to communicate clearly and effectively
PHYSICAL DEMANDS
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
COMPANY OVERVIEW
Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Michigan, Illinois, Massachusetts, Ohio, New Jersey and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable Team. Combined with Customer Service, our Cultivation will offer unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO STATEMENT
Ascend Wellness Holdings, LLC and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
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Summary Description
The Assistant Store Manager is responsible for supporting the Store Manager with the supervision of daily operations of the store. The Assistant Store Manager’s primary goal is to ensure that Outstanding Customer Experiences are delivered while simultaneously ensuring their Key Performance Indicators are met or exceeded. All work is performed in a manner that amplifies the Mission and Values of Origins | Rose Mary Jane and creates a uniquely exceptional customer experience.
Performance Responsibilities and Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all inclusive.
The Assistant Store Manager actively leads the day-to-day operations of the dispensary to ensure smooth and efficient Team performance and Outstanding Customer Experiences. Outstanding Customer Experiences are achieved through these three management pillars: Operations Management, Team Member Development, and Inventory Management.
The Assistant Store Manager effectively participates in the supervision of daily operations of their store when they:
- Assist with the management of all Team Members to ensure an outstanding customer experience is being provided in a safe and welcoming environment.
- Ensure register balances, daily closeouts, and daily deposit reconciliations are thorough and exact.
- Write and deliver store schedules on-time, according to the master schedule, and ensure the schedules are adhered to.
- Manage the day-to-day operations of the dispensary in accordance with company policies and best practices.
- Act as the Manager-on-Duty in the absence of the Store Manager.
- Achieve Key Performance Indicator goals specific to the role.
- Participate in maintaining the cleanliness and organization of the store.
The Assistant Manager reports to the Store Manager.
Store Support Requirements
Attitude
Assistant Managers must create a positive learning environment. The Assistant Manager provides clear, specific, timely coaching and feedback to develop Team Member skills and improve performance. Assistant Managers celebrate Team Member successes to reinforce positive behaviors.
Assistant Managers are members of the Store Leadership Team and support the Store Manager to achieve store goals and performance requirements. Team Members in this role are required to bring energy, enthusiasm, support, and out of the box thinking to each shift to influence and maintain Team Member morale and Store Culture.
The Assistant Store Manager demonstrates leadership and develops effective teams when they:
- Resolve Team Member issues in a timely and respectful manner and escalate issues to the Store Manager, when appropriate.
- Support the Store Manager with Team Member development when they train, monitor, evaluate, coach and correct performance as needed.
- Assist the Store Manager with interviewing applicants, hiring, and on-boarding new hires, as needed.
- Ensure all Team Members complete assigned training.
- Communicate to the Store Manager opportunities for employee development and performance improvement.
The Assistant Store Manager effectively manages store inventory when they:
- Manage product on the floor to make sure it is displayed correctly, labeled accurately, filled-in, and well merchandised.
- Assist with managing the timely verification and receipt of all product deliveries.
- Ensure Team Members are performing all inventory and Point of Sale tasks accurately so that the integrity of physical and logical inventory is maintained.
- Provide feedback to the marketing and the Purchasing Manager to determine promotions, pricing, and purchases.
- Escalate product issues to the Purchasing Manager and Store Manager, as needed.
The Assistant Store Manager makes every decision in alignment with the company Values when they:
- Demonstrate an awareness of their own world view and that different world views exist.
- Demonstrate respect for and openness to cultural differences.
- Demonstrate respect and a positive, caring attitude towards all customers and colleagues.
- Proactively seek ways to improve the experience of the customer and their own performance.
Performance Requirements: (Knowledge, Skills and Abilities)
- Possess strong team development skills, problem solving skills, and written/verbal communication skills.
- Possess advanced knowledge about Cannabis products, methods of delivery and applications.
- Be proficient with software and technology required of the role including the inventory management/Point of Sale system, email systems, Google Suite, etc.
- Adhere to the guidelines set in the Team Member Handbook, training materials, and follow all Company Policies and Procedures.
- Be knowledgeable about and adhere to applicable state and local laws and regulations.
Work Environment
- Work is generally performed in a busy dispensary and requires frequent contact and interaction with Customers, Vendors, and Visitors.
- Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.
Physical Demands
- Ability to operate a computer, keyboard, iPad, receipt printer, and other point of sale equipment.
- Frequent reaching and grabbing.
- Frequent standing and moving for prolonged periods of time
- Occasional stooping, kneeling, crouching, using ladders, and moving up to 50 lbs.
Required Education and Experience
- 2 or more years of customer service experience in a retail business
- 1 or more years of supervisory experience
- High school diploma or equivalent
- Must be 21+
Preferred Education and Experience
- Previous experience as a sales associate/budtender
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Essential Duties and Responsibilities: Store Manager, Peoria Arizona
- Maintains the highest level of presentation, customer service, and compassion to all patients
- Responsible for managing the dispensary department in a manner that supports the organizations mission
- Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
- Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
- Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
- Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
- Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's
Compliance:
- Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
- Assists the Regional Manager in maintaining all regulatory licenses and renewals
- Responsible for ensuring all employees state registration identification cards are renewed each year
- First point of departmental contact with State and Local regulatory representatives
- Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management:
- Creating new product and price points for cannabis products and paraphernalia products
- Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
- Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
- Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach:
- Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
- Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
- Responsible for maintaining all social media content in a professional way that portrays a best in class company image
- Coordinate on the success of promotions, coupon and recommend future promotions and sales
- Measure customer satisfaction through surveys and interviews
- Responsible for the preparation of content for all educational materials and presentations
Human Resources:
- Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
- Records Retention
- Responsible for resolving day to day employee benefits administration issue
- Planning & coordination of staff meetings and company sponsored events
Education and/or Experience:
- Bachelor's Degree in business, management, or related areas
- Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Physical Requirement:
- Work may require prolonged sitting/standing, some bending, stooping and stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
- Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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General Description:
Iowa Cannabis Company is currently seeking a passionate Assistant Dispensary Manager to join our team. NO PRIOR CANNABIS OR DISPENSARY EXPERIENCE NEEDED!
Join our fast paced, innovative organization that is transforming the dispensary experience into a fast and friendly mainstream medical environment. We currently operate three medical dispensaries in the state of Iowa, as well as a medical cannabis manufacturing facility. We have over 170 employees across our 3 medical dispensary locations and 4 retail locations located in Washington and Oregon with additional store expansions on the horizon.
Our team strongly believes that medical cannabidiol has significant potential to improve quality of life for thousands of patients across Iowa, and we are searching for like-minded, compassionate individuals to join our Council Bluffs location.
The ideal candidate has complete open availability: Monday - Sunday, 9:30 am - 6:30 pm. Hours may expand depending on market demand.
The ideal candidate would have experience in a medical office setting, and/or sales, customer service or retail experience. Education in business and/or medical related fields is highly preferred.
Our Managers need to possess excellent coaching and management skills, effective written & verbal communication skills, and a solid foundation in business, sales and marketing.
In order to join our team, you must be able to successfully pass our pre-employment checks, including a criminal background check.
*
Essential Functions: *
- Coordinate and communicate operational functions to upper management and corporate
- Provide feedback and coaching for staff members
- Ensure that all patients received outstanding customer service
- De-escalate escalated patients
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain knowledge on the proper potency and dosage for various medical conditions
- Educate patients about the product and application method
- Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product
- Dispense medicine accurately and efficiently through the combined use of innate math skills and the point of Sale (POS) system and cash register
- Maintain strict company controls over inventory and other dispensary asset
- Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols
- Attend ongoing training as scheduled
- Follow the Medical Cannabidiol Act
Requirements:
- Must be able to pass a pre-employment criminal background check
- 1-3 years of customer service, retail experience, and/or experience in a medical office setting
- 1-3 years experience in a management role
- Must have a GED or High School Diploma
- Bachelor's Degree preferred
- Minimum 21 years of age
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Must maintain a high level of customer service
- Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels
- Ability to train, coach and develop personnel at all levels. We strongly believe in employee development and all members on staff must support and communicate with one another
- Experience with hiring, training, compliance, and general bookkeeping are a significant plus
- Ability to organize and prioritize necessary tasks in order to accomplish goals
Minimum Requirements:
- Must be able to occasionally lift up to 20 pounds
- Must be able to perform sedentary work that primarily involves sitting/standing for extended periods of time
- Must be able to proficiently operate computers, tablets and other productivity machinery and technology
- Must be able to reliably arrive at work on time for scheduled shifts
- Must be able to type at least 40 words per minute
Compensation & Benefits:
- $19.23 per hour, full time position
- Paid Sick Leave, Paid Time Off and Holiday Pay
- Health Insurance
- Dental and Vision Insurance
- Life Insurance
- Employee Assistance Program offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more
- Employee Discount Program offering exclusive discounts from top national retailers
*
Equal Opportunity Employer: *
Iowa Cannabis Company is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
*_
On May 12, 2017, Governor Terry Branstad signed **House File 524** into law, allowing use of medical cannabidiol to treat certain debilitating medical conditions. *_According to the Iowa Department of Public Health: "The Act provides that a person recommend, possess, use, dispense, deliver, transport, or administer cannabidiol if the recommendation, possession, use, dispensing, delivery, transporting, or administering is in accordance with chapter 124E of the Iowa Code." This law also allows patients and designated primary caregivers to possess cannabidiol and requires the recommendation of a board certified physician.
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Job Type: Full-time
Pay: $40,000.00 per year
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Position Overview:
The Manager, Retail Operations is responsible for assisting the General Manager or Area General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the General Manager.
Major Areas of Responsibility include:
- The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.
- Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
- Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
- As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
- The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.
- This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.
- Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.
- Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
- Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.
This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, anddistribution.
- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
- Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.
- Ensures job descriptions for all positions are accurate and current.
- Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.
- Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
- Creates organizational development and employee training programs.
- Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.
- Implements HR related software systems in collaboration with IT Partners.
- Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.
- Builds a quality assurance program that is tied to the performance review process.
- Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.
- Maintains excellent facilities conducive to enhancing employee productivity.
- Provides company-wide communication and manages change.
- Ensures employee safety, wellness, health and welfare.
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of age.
- Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
- 3 years of experience managing a retail operation.
- Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.
- Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.
- Demonstrated management and leadership skills in a high growth environment are preferred.
- Operations management experience to include production oversight and accountability.
- Excellent and effective consulting skills.
- Strong conflict management skills.
- Strong interpersonal and negotiation skills.
- Solid business acumen, management reporting, and problem-solving skills.
- Exceptional interpersonal skills, including listening, coaching, and training.
About Columbia Care
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 131 facilities including 99 dispensaries and 32 cultivation and manufacturing facilities, including those under development. Columbia Care is one of the original multi-state providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.
Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity and inclusion both internally and with external vendors, Columbia Care has earned a spot on MG Magazine’s “America’s Top Cannabis Industry Employers List”.
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As a Retail Inventory Manager, you will perform detailed receiving, auditing, replenishing and destruction procedures as outlined by company policy and state regulation. In addition, the Retail Inventory Manager will maintain the physical organization of all product in a manner that will provide optimal efficiency and accountability within the dispensary.
Responsibilities include:
- Accurately and efficiently receive all inbound product shipments.
- Enter all incoming product into Compliance and ERP Systems.
- Physically move product to locations throughout the facility, including the vault, back room, and sales floor.
- Maintain optimal organization and cleanliness of all inventory processing and storage areas.
- Perform and reconcile inventory cycle counts.
- Perform and reconcile various inventory and compliance related audits.
- Ensure sales floor is consistently replenished and properly stocked.
- Fulfills online pick-up and delivery orders in a timely and efficient manner.
- Prepare for and participate in all periodic physical inventory audits, as scheduled by the company.
- Provide efficient written and verbal communication of inventory issues to management and the store team in a timely manner.
- Utilize several software packages.
- Consistently remains compliant with all legal and/or company regulations for the industry.
Required Skills
- High school diploma or general equivalency diploma (GED)
- Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
- Adapts and thrives in a demanding, start-up, fast-paced environment
- Operates with a high level of professionalism and integrity, including dealing with confidential information
- Attention to detail
- Strong attention to detail and ability to troubleshoot problems
- Must pass any and all required pre-employment screenings
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must possess valid driver’s license
- Must be a minimum of 21 years of age
- Must be approved to receive an Agent badge
- Physical demands – May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 50 pounds (200 pounds with assistance).
Desired Skills
- Inventory management experience in a retail environment
- Cannabis industry experience in a retail environment
- An understanding of the cannabis rules and regulations; a pursuit to further your understanding and knowledge of the industry and the laws
About Simply Pure Trenton NJ
Simply Pure Trenton NJ is an adult-use cannabis dispensary coming soon to Ewing Township, NJ.
Equal opportunity employer
Simply Pure Trenton NJ is an Equal Opportunity Employer.
Apply for this job with Simply Pure Trenton NJ
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As a Retail Inventory Manager, you will perform detailed receiving, auditing, replenishing and destruction procedures as outlined by company policy and state regulation. In addition, the Retail Inventory Manager will maintain the physical organization of all product in a manner that will provide optimal efficiency and accountability within the dispensary.
Responsibilities include:
- Accurately and efficiently receive all inbound product shipments.
- Enter all incoming product into Compliance and ERP Systems.
- Physically move product to locations throughout the facility, including the vault, back room, and sales floor.
- Maintain optimal organization and cleanliness of all inventory processing and storage areas.
- Perform and reconcile inventory cycle counts.
- Perform and reconcile various inventory and compliance related audits.
- Ensure sales floor is consistently replenished and properly stocked.
- Fulfills online pick-up and delivery orders in a timely and efficient manner.
- Prepare for and participate in all periodic physical inventory audits, as scheduled by the company.
- Provide efficient written and verbal communication of inventory issues to management and the store team in a timely manner.
- Utilize several software packages.
- Consistently remains compliant with all legal and/or company regulations for the industry.
Required Skills
- High school diploma or general equivalency diploma (GED)
- Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness
- Adapts and thrives in a demanding, start-up, fast-paced environment
- Operates with a high level of professionalism and integrity, including dealing with confidential information
- Attention to detail
- Strong attention to detail and ability to troubleshoot problems
- Must pass any and all required pre-employment screenings
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must possess valid driver’s license
- Must be a minimum of 21 years of age
- Must be approved to receive an Agent badge
- Physical demands – May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 50 pounds (200 pounds with assistance).
Desired Skills
- Inventory management experience in a retail environment
- Cannabis industry experience in a retail environment
- An understanding of the cannabis rules and regulations; a pursuit to further your understanding and knowledge of the industry and the laws
About Simply Pure Trenton NJ
Simply Pure Trenton NJ is an adult-use cannabis dispensary coming soon to Ewing Township, NJ.
Equal opportunity employer
Simply Pure Trenton NJ is an Equal Opportunity Employer.
Apply for this job with Simply Pure Trenton NJ
Apply now →
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Essential Duties and Responsibilities:
The Store manager will be responsible for managing the day-to-day operations of the store. There will be a strong focus on growing the business, developing staff and driving sales and service. The position will begin as hourly pay and will transition to a salaried position with a performance bonus structure once we are comfortable that we have the right person for the job and have historical data to compare against. The schedule will be somewhat flexible as long as it makes sense for the business. The managers duties will include but are not limited to:
Key Tasks:
- Own your store’s overall business to drive efficiency and grow sales
- Manage, supervise and direct the activities of the retail team
- Regularly run financial and operational reports to ensure optimal efficiency and financial performance
- Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures
- Enforce policies and ensure that staff follows best practices.
- Oversee and manage product inventory and compliance records.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire team to deliver the highest level of customer experience.
- Assessing competition; leveraging customer insights and feedback to drive the business and be the store of choice for our customers
- Ensure the safety and satisfaction of both the customers and employees
- Promote sales, service, and profit goals and lead staff to exceed them.
- Serve as a liaison to the local community as well as regulatory agencies.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Review performance of retail employees on a regular basis.
- Oversee all hiring, discipline, termination or advancement of employees.
- Ensure team communication, and lead team meetings.
- Coach, develop and maximize the success of all employees.
- Analyze business and create action plans to achieve store goals.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.
- Oversee receipt of wholesale and internal product deliveries.
- Manage workload and prioritize tasks independently
- Performs other related duties as assigned
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Demonstrated written skills to convey high-level concepts in concise written form.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Must possess strong conflict management skills and hold others accountable.
- Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
- Knowledge of laws and regulations related to cannabis operations.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Demonstrated reliability, dependability and flexibility in work habits.
- Possess a strong attention to detail and accuracy.
- Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).
- Ability to research and understand regulations for particular cannabis retail markets.
- Ability to work independently and contribute effectively as part of a team.
Job Type: Full-time
Pay: From $39,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Lincoln, ME 04457: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
Apply for this job with Experience Cannabis
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The Company
Juva Life is a fully integrated cannabis company. Founded by pioneers in the science and industry of cannabis and guided by a team of highly-acclaimed medical professionals, Juva brings a higher level of information, truth and transparency to the marketplace.
Position Description:
(Cannabis experience is a MUST)
The Retail Marketing Manager will be in charge of developing, communicating, and assessing Juva’s retail marketing strategy for all locations and across all channels. This will include all areas of retail marketing such as product sales, brand relations, creative design, website management, SEO, company merchandise, social media networking, e-mail/SMS targeting, storefront displays, and event planning. This role will look to provide a well-executed marketing plan aimed at both new customer acquisition as well as customer retention built around customer service rather than constant markdowns to build value. This is an amazing opportunity for someone looking to work alongside long-time industry experts and help take Juva to the next level!
RESPONSIBILITIES:
- Manage Juva’s social media retail presence and explore ways to improve reach and reputation through ongoing collaboration with retail brand providers.
- Coordinating promotional branded inventory (SWAG) and developing effective usage strategies to enhance our brand experience.
- Creating digital banner ads to be used on both our ShopJuva website and third-party listings (eg – Weedmaps).
- Producing weekly marketing messages via SMS, email, and social media in line with current sales objectives, known regulatory roadblocks, and company brand guidelines.
- Developing automated communication flows to engage customers aimed at increasing retention rates.
- Compose bi-weekly blog posts highlighting industry trends and featured products to boost website SEO.
- Assessing local events for Juva to reach target markets. Includes coordinating an event team to ensure proper setup, staffing, and execution of the event.
- Working with the Merchandise Coordinator to ensure successful turnover of all merchandise in line with company guidelines.
- Develop an engaging loyalty program focused on customer referrals while also using our point-based system to promote products and services.
- Ensuring 5-star reputation on third-party websites, overseeing company responses to all customer inquiries and reviews.
- Track and measure marketing analytics and present findings to the executive team.
- Engage with team members at all levels to drive marketing initiatives and increase success rates.
- Produce in-store signage for our new retail location set to open in Redwood City.
QUALIFICATIONS:
- Personal knowledge of various cannabis products (required).
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events (required).
- The ability to make rapid decisions in a high-pressure environment.
- Excellent communication, social, and organization skills.
- High expectations for success – always pursuing perfection!
- Outgoing personality with a creative mindset.
- Strong business sense and proven ability to boost retail sales.
Education / Experience / Other:
- Bachelor’s degree in Business (or equivalent)
- Some retail experience is preferred.
- Graphic design experience using Adobe Photoshop or a similar program.
- Experience in web editing is a bonus. (WordPress)
- Must be able to travel to retail locations as needed (1-2x per month).
- Must be a minimum of 21 years of age.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Redwood City, CA 94063: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Digital marketing: 2 years (Required)
Work Location: One location
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Position Overview:
The Manager, Retail Operations is responsible for assisting the Area General Manager in interfacing, consulting with qualified patients and caregivers, and administering approved medical marijuana products. The Manager, Retail Operations oversees all activities related to the operation of the Dispensing Facility to include patient identification and registration, record retention, product tracking, and inventory control as directed by the Area General Manager.
Pay$50,000 to $55,000
Major Areas of Responsibility include:
- The Manager, Retail Operations ensures compliance with all Compassionate Use of Medical Cannabis Pilot Program rules and regulations governing the Act, and directly supervises the activity within the dispensary to include dispensary staff training and education in the absence of the General Manager and as directed.
- Provides management and leadership in the Dispensing Facility to include monitoring all point of sale transactions.
- Manages patient-specific logs as required, the receipt, storage and auditing of all inventory, and is responsible for ordering new inventory and supplies, and maintaining accurate records using BioTrackTHC, the Dispensing Facility’s inventory tracking software program.
- As the responsible party at the Dispensing Facility, this position resolves all inventory discrepancies and patient-staff conflicts.
- The Manager, Retail Operations is responsible for the development of the Dispensing Facility’s privacy policies and procedures, the security and confidentiality of all patient information, and overall compliance with HIPAA.
- This position acts as a liaison internally between all staff, the dispensary management team, and the General Manager, and externally between the Dispensing Facility and law enforcement, the Commissioner of Health, and the local community.
- Directs and monitors department managers to accomplish goals of the plan, consistent with established safety procedures.
- Establishes methods to follow the operating plan in compliance with the Compassionate Use of Medical Cannabis Pilot Program, maintaining records required by public health law and ensures quality assurance plans, including but not limited to plans to detect, identify and prevent dispensing errors related to product packaging and labeling.
- Manages and implements policies and procedures for any retesting of returned approved medical marijuana products, storage and disposal and meeting reporting requirements for adverse events, and product recall.
- This position is responsible for assisting with implementing and maintaining security systems for tracking, record-keeping, record retention, and surveillance related to all product at every stage of storage, delivery, transporting, and distribution.
- Development of an employee-oriented company culture that emphasizes quality, continuous improvement, teamwork, and high performance.
- Implements HR policies and programs in support of company initiatives. Directs all compliance efforts for the company to minimize risk.
- Ensures job descriptions for all positions are accurate and current.
- Conducts investigations, responds to unemployment claims, EEOC, DOL, and/or employee relation issues such as employee complaints, harassment allegations, and civic rights complaints. Settles grievances in coordination with Senior Counsel.
- Conducts exit interviews, analyzes data, and makes recommendations to the management team for corrective action and continuous improvement.
- Creates organizational development and employee training programs.
- Conducts performance reviews with department managers and monitors employee productivity, attitudes, and performance results.
- Implements HR related software systems in collaboration with IT Partners
- Recruits and retains top quality staff for each department and conducts interviews. Manages talent acquisition and workforce management plan.
- Builds a quality assurance program that is tied to the performance review process.
- Develops progressive and proactive compensation and benefit programs to provide motivation, incentives and rewards for effective performance. Manages leave administration practices.
- Maintains excellent facilities conducive to enhancing employee productivity.
- Provides company-wide communication and manages change.
- Ensures employee safety, wellness, health and welfare.
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of age.
- Bachelor’s Degree and 3 years of experience at a management administrative level with an emphasis on employee relations and talent management.
- 3 years of experience managing a retail operation.
- Experience must include hands-on responsibility for the full scope of human resources activities, both operations and analysis.
- Must be passionate about handling all aspects of a retail operation to include staffing schedules, compliance, inventory control, purchasing and theft prevention, and product diversion.
- Demonstrated management and leadership skills in a high growth environment are preferred.
- Operations management experience to include production oversight and accountability.
- Excellent and effective consulting skills.
- Strong conflict management skills.
- Strong interpersonal and negotiation skills.
- Solid business acumen, management reporting, and problem-solving skills.
- Exceptional interpersonal skills, including listening, coaching, and training.
- Strong leadership, project management, and time management skills.
- Excellent written, verbal, and non-verbal communication skills.
- Ability to develop strong relationships and experience working with senior level executives.
- Ability to prepare written reports, correspondence, and presentations to senior leadership as required.
- Ability to manage and administer a broad range of tasks including resolving complaints, and counseling managers and employees on the interpretation of policies, procedures, and programs.
- Ability to objectively coach employees and management through complex, difficult, and emotional issues.
- Ability to build and maintain positive relationships in order to gain support and achieve results both internally and externally.
- Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
- Ability to organize and prioritize work.
Travel %: 0
Pay; 50-55k+bonus+equity
FLSA status: Exempt
Additional Abilities Required:
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
- Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About Columbia Care:
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of medical and adult use cannabis products and related services with licenses in 18 US jurisdictions and the EU. Columbia Care currently operates 99 facilities including 76 dispensaries and 23 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the United States, and continues to deliver an industry-leading, patient-centered medicinal cannabis operation that has quickly expanded into the adult use market as a premier operator. The company currently offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Amber and Platinum Label CBD. With more than four million sales transactions since its inception in 2012, Columbia Care is known for setting the standard for compassion, professionalism, quality, care, and innovation in the rapidly expanding cannabis industry.
Background Investigation:
As a condition of employment, all Columbia Care employees are required to submit to a background check. Employment decisions, in compliance with state law, are based on an employee’s background report at the time of hire. Employees have a duty to report any changes in their background to the Market Director or Vice President, Operations as soon as the employee is aware of the event.
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Assistant Manager is responsible for assisting the Retail Store Manager with the daily procedures of the establishment including cash handling, opening and closing procedures, adherence to company brand standards, and support and leadership for the Retail team. This person serves as the point of contact for resolution of any retail issues when the Retail Store Manager is not present.
Responsibilities & Duties
- Assists the Retail Store Manager with managing daily operations of the storefront, including managing cash handling and deposits, identifying and resolving variances and discrepancies, and ensuring Company brand standards are met
- Provides leadership and support to Retail team, including coaching employees on Company policies and procedures and holding them accountable for key performance indicators; fosters a high performance, supportive, team-oriented environment
- Provides growth and learning opportunities to Retail team by ensuring new hires receive training of all job functions
- Provides conflict resolution and de-escalation assistance to Retail team in order to resolve complaints and/or issues
- Runs daily meetings to ensure communication of any policy or procedural changes, new products, sales techniques, and sales incentives
- Ensures all equipment, hardware, and point of sale software are functioning; troubleshoots and escalates issues if needed
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards
- Assesses sales floor flow and inventory needs; audits and monitors high-volume regulated inventory
- Performs data analytics to compare sales and inventory, i.e. pivot tables, to assess trends and project future needs
- Ensures a secure facility and makes sure all staff comply with established safety and security procedures
- Assists with other management tasks such as scheduling, managing time off requests, and completing payroll as assigned by the Retail Store Manager
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- At least 3 years of leadership experience required, preferably in a high-volume retail environment
- Basic computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Purchasing Manager is responsible for managing purchasing of products sold in our retail stores. This position works closely with the AYR retail and wholesale teams to meet our financial forecast and obtain year over year growth.
Duties and Responsibilities
- Manage product purchasing for all retail stores in the state
- Negotiate all facets of product purchase, terms, price, quantities, etc.
-
Manage orders and order flow to ensure timely receipts and end-of-month inventory goals align with company’s financial goals
- React quickly to business trends and determine proper course of action to maximize sales, gross margin, turn and store inventory levels
- Embodies the culture, values, full support of our purpose, goal, and key objectives.
Qualifications
- Bachelor’s degree and/or at least 3 -5 years experience in retail buying
- Excellent people and time management skills
- Ability to recognize and respond to changing trends and priorities
- Knowledge of and experience in the cannabis industry preferred, but not required
- Ability to multitask, prioritize and manage time efficiently
- Demonstrates honesty and integrity and behaviors in accordance with the company vision, mission, policies and procedures
- Excellent communication skills
- Is willing to travel as needed
Preferred Experience
- Cannabis experience preferred or another highly regulated industry.
Education
- Equivalent combination of work/education experience accepted
Experience
- 3-5 years retail buying
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
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General Manager - Cannabis - Retail - Canby/Aurora
The Green Planet, Inc.
The Store Manager will plan, direct and coordinate day-to-day functions for the team. The ideal candidate strives in functionality with quality, materials, packaging, human resources, etc., to ensure that daily needs are met. The position is full time, pay is dependent on experience. Candidate must be OLCC certified to be considered.
JOB RESPONSIBILITIES: To include but not limited to the following:
- Mentor staff to ensure customer quality and happiness.
- Scheduling staff members (with accordance to vacation time, sick time, time off requests etc.)
- Leader, self-starter
- Manage staff by utilizing the performance management process, including confirming job responsibilities, establishing goals and job competencies, developing skills, coaching on a continuous basis, and evaluating performance.
- Escalation point: Resolves day-to-day issues and monitors performance to plan related to staffing, scheduling, and quality of product to the customer.
- Monitor performance evaluations for consistency and completeness.
- To ensure employees adhere to attendance, overtime, company policies, and procedures.
- Ensure all work in progress is monitored and that all final products are inspected for quality.
- Monitors inventory cost-effectiveness to assure adequate levels.
JOB QUALIFICATIONS/EXPERIENCE AND TECHNICAL SKILLS:
- Supervisor/Management experience in a cannabis environment is preferred, but not required.
- Five or more years of progressive management experience.
- Candidate must be OLCC certified
- Metrc knowledge is a plus.
PERSONAL QUALIFICATIONS:
- Proven leadership experience
- Passion for mentoring/training
- Able to take charge and doesn't have issues with making difficult decisions or commitments.
- Self-starter/self-motivated/Flexible
- Reliable and dependable
- A positive customer customer-focused attitude.
- Enjoys fast-paced and rapidly changing environment
- Honest with good integrity
- Professional demeanor and respectful to people in all situations
- Flexible and willing to help others as needs and tasks change often
Benefits: Healthcare plans offered
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience level:
- 2 years
- 3 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
All customers are required to wear face coverings. Customer barriers are in place as a protective measure. Sanitizing procedures in place.
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 5 years (Preferred)
- Customer Service: 5 years (Preferred)
Work Location: One location
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Job purpose:
The Retail Operations Assistant Manager will assist the Retail Operations Manager
in overseeing the day-to-day processes in accordance with state regulations, and
standard operating procedures. Responsibilities include inventory management,
reconciling daily sales transactions, employee training, and performance
management. The Retail Operations Assistant Manager will oversee and manage a
dispensary staff of up to 10 employees and will be responsible for ensuring a quality
patient experience by nurturing a highly professional, customer service oriented,
patient centric dispensary environment. The Retail Operations Assistant Manager
will support the execution of revenue targets.
Duties and responsibilities:
? Support the manager of your respective location
? Collaborate with team members from across the company
? Support the execution of revenue targets for the respective location(s)
? Assist in retaining top quality staff for each department; manage talent acquisition and workforce
management plan
? Provide compliant solutions to everyday operational challenges consistent with company policy,
values, vision, mission and State law
? Ensure the team is ready for unannounced DOH inspections
? Lead DOH unannounced inspections in the absence of the manager
? Lead the team with a FULL understanding of State law
? Run reports and pull data from the POS software system
? Understand and communicate data to PA’s as needed
? Ensure all in store and online product menus for the respective location is accurate with inventory
on hand-at all times
? Provide consistent and direct performance feedback to staff including constructive criticism as
needed
? Address staff and patient questions, concerns, conflict, and feedback and relay/communicate to
the appropriate individuals internally when needed/required
? Participate with development trainings hosted by the company
? Complete dispensary operational requirements by organizing and directing Patient Attendant
work flow
? Verify labeling of medications is accurate
? Ensure inventory accuracy during POS transactions for the PA’s on duty
? Ensure the phone is answered within 3 rings if possible, and patients voice messages are returned
as soon as possible
? Ensure the attire of staff is consistent with dress code
? Comply with local, state and federal laws regarding medical cannabis
? Maintain records, removing outdated and damaged cannabis-based medications from the
dispensary inventory
? Coordinate and accepting of product from transport
? Ensure and maintain product integrity and quality at the retail locations (burping, rotating
inventory, maintaining optimal environmental controls-humidity, temp, etc)
? Perform physical inventory counts of merchandise, accessories, and product in accordance with
inventory schedule
? Maintain cannabis and healthcare related knowledge by completing continuing education courses
? Conduct performance reviews to monitor employee productivity, attitudes, and performance
results
? Maintain financial control systems (register tills, cash drop safe)
? Ensure cash handling accuracy of PA’s on duty
? Operate POS and corresponding systems and monitor all transactions
? Adhere to dispensary privacy policies and procedures
? Implement plans to detect, identify and prevent dispensing errors at the POS
? Nurture an employee-oriented company culture that emphasizes quality, continuous
improvement, teamwork, and high performance
? Maintain HR policies and programs in support of company initiatives, and direct all compliance
efforts for the company to minimize risk
? Maintain compliance with Hawaii State regulations
? Ensure cleanliness of the dispensary interior and design product displays
? Ensure all product displays are current, product is visually optimal in quality and appearance, and
old(er) displays removed, organized and coordinated to send back to cultivation
? Establish schedules for employees in the absence of a Manager
? Lead daily team meetings, and conduct performance reviews to monitor employee productivity,
attitudes, and performance results
? Ensure that patients have a positive experience
? Help develop standard operating procedures
? Help develop patient outreach programs
? Retail management—maintain complete control of all retail operations including:
o Accessory sales
o Control and secure inventory
o Maintain a product transportation and storage system
o Enforce diversion prevention practices and controls in accordance with Policy &
Procedures
? Help to establish and maintain community relations
Qualifications include:
? High school diploma or equivalent (GED);
? Retail or dispensary management, or other cannabis retail experience desired
? Firm understanding of HRS 329-D and H.A.R. 11-850
? Knowledge of computer & office equipment and programs (inventory systems; Word; Excel; office equipment such as copiers/telephone systems)
? Strong interpersonal and negotiation skills
? Valid Driver’s License
? Excellent time-management skills; ability to effectively plan and prioritize
? Ability to focus; attention to detail
? Ability to work effectively as team member, and manage the training and daily operations of a
retail team
? Ability to remain calm in periods of high stress or unusual activity
? Able to pass criminal background check
? Must be 21 years or older
? Open availability
Working conditions:
Include standing, bending, and lifting up to 50 pounds. Indoor, office setting. Must be able to work in noisy or otherwise busy atmosphere.
Physical requirements:
Individual must be able to sit or stand for long periods of time and lift up to 50 pounds.
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Lau Ola, LLC: Lau Ola, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.bigislandgrown.com.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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COMPANY OVERVIEW
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Cresco Labs seeks to add a Retail Inventory Manager to our growing Retail team. Our Retail Inventory Manager will be responsible for involved inventory recording, compliance, and accuracy in all phases of the Retail sales of cannabis products in the dispensary. Ideal candidates will have a working knowledge of cannabis industry software systems.
CORE JOB DUTIES
- Perform cycle counts daily, weekly and monthly as needed
- Ensure inventory records are always accurate
- Follow state guidelines to maintain an accurate physical inventory and ensure the integrity of the dispensary records
- Assist in managing State inventory system BioTrack
- Assist in deliveries that will be taken into the dispensary ensuring they are accurate
- Adding all new products received into BioTrack
- Participate in assessing the internal controls over inventory to identify deficiencies and develop corrective action plans for continuous improvement
- Work with our local Compliance Manager to ensure all inventory issues are handled on a timely basis
- Adhere to all mandatory state regulations
- Assist people in management/training, and investigate discrepancies
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- Knowledge of Microsoft Office with strong abilities within Excel
- Ability to lift 50 lbs
- Strong verbal and written skills
- Ability to work in a cross-functional team environment
- Strong work ethic and able to function independently
- Experience with BioTrack THC software a plus
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Sunnyside
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All offers are contingent on passing a background check, and applicants must be 21 years of age or older. This position is available now!
We offer a wide range of benefits including:
-
Subsidized medical benefits
-
Matching 401(k) program
-
Paid vacation
-
Partner perks & discounts
-
Holiday bonus
-
Employee discounts
-
Complementary KindPeoples apparel
-
Highly discounted sample products
Highway Retail is looking for a motivated member to join our Store Lead (SL) team! The SL position is a core function within Highway Retail, SL’s are held to the highest standards of integrity and reliability. See details below.
Store Leads are responsible for but not limited to:
Overseeing all Floor operations
Training, managing, and mentoring for all front-house employees
Sales overview and customer consultation assistance, including stepping in to any front of house tasks that need to be completed
Maintaining a high level of customer service and efficient procedures
Managing all returns and customer relations
Assist with retail shift call-outs on weekends and general retail scheduling feedback
Facilitating tips distribution, record keeping, and organization for all floor staff tips
Convey appropriate, direct communication through ‘Slack/Gmail’ and related avenues
End and mid-shift till reconciliation and proper record keeping
Maintaining the appearance and cleanliness of the floor at all times
Online ordering operations
Facilitating employee breaks
Communicating innovative ideas to eliminate waste and improve efficiency through the proper channels
Contribute to employee performance reviews/evaluations
Set the example of professional behavior and high performance
All applicants must be available to work nights and weekends
Management experience is required
Must live in Santa Cruz or Monterey County & have reliable transportation
Sales experience a plus
Cannabis experience preferred
Excellent cash handling
Highly organized
Excellent Computing skills
Communicates effectively
Confident in fast-paced environments
Attention to detail
Ability to multitask
Comfortable lifting up to 25 pounds
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Duties include:
- Retail hiring and training
- Publishing Retail Wurk schedules weekly
- Assisting with customer service, on-floor support, and attending meetings
- Troubleshooting any and all issues when SM is not present
- By store - cash deposit reconciliation, safe counts
- Inventory Control support
- Deliverables, retail project contribution, and management
- Other tasks as delegated by GM’s
Sales and Profitability:
-Drive sales to achieve/exceed sales budgets and key performance indicators (KPI) benchmarks.
-Analyze sales weekly by category and identify areas for improvement or growth.
-Assist in managing operating expenses such as wages, supplies and other operating costs to
improve profitability of the store.
-Effectively communicate with GM and buying team regarding product needs to drive sales,
including product and vendor training.
-Encourage a sales focused and driven culture within the store. Must be able to articulate
company direction and focus to lead a team in the pursuit of common goals.
Operations:
-Assist the General Manager with daily and weekly retail operations.
-Follow and enforce all company policies and Standard Operating Procedures (SOPs).
-Precise cash handling and management.
-Ensures facility compliance with federal, state, and local industry regulations.
-Responsible for reporting any indication of loss, whether shrink or theft.
-Ensure store and company standards are upheld throughout the entire store.
-Oversee key projects or processes as outlined with General Manager.
-Assist with inventory management and tasks.
Leadership:
-Lead by example and demonstrate exceptional customer service while managing the team to do
the same.
-Actively motivate, coach, counsel and discipline staff as needed to meet company and store
expectations as outlined.
-Recognize and acknowledge outstanding performance or service.
-Initiate and participate in any sales/operational training or product knowledge training.
-Must be able to work weekends, nights and holidays. Scheduling is flexible and time off is
permitted but must be approved by Store Manager.
Administration/HR:
Comply with company and HR policies including confidentiality and non-disclosure.
-Responsible for reporting/documenting any and all personnel issues to the General Manager
and Human Resources Manager in a timely manner.
-Manage all record and timekeeping with accuracy.
-Maintain regulatory compliance with state and federal labor laws.
-Manage employee relations with support of GM and Human Resources.
Prerequisites:
- 6 months of Retail management experience
- Proficient in all tools and technology including LeafLogix, software integrations, Excel, SOP’s, Google Drive, Wurk
- Leadership skills, highly organized, possess strong computer skills, communicates efficiently, detail-oriented, and can perform in a fast-paced environment
- Detailed understanding of CA Cannabis laws and local regulations
- Bachelor’s degree in business or related field (preferred).
- First Aid and OSHA training are a plus.
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OVERVIEW:
Cloud9 Cannabis, an entity in the Lucky Lincoln Gaming portfolio, is hiring a General Manager, Cannabis Retail that will be responsible for overseeing and managing the retail dispensaries in the state of Illinois. The General Manager will have complete oversight of all locations including hiring, inventory, compliance, security, quality, and overall operational activities, while displaying exceptional customer service. This individual will demonstrate leadership qualities to positively coach, reinforce, and continuously provide feedback to the team. The General Manager is responsible for every dispensary in the network, with knowledge of every aspect of the operation. This individual must be motivated, positive, and eager to lead our dispensaries through startup operations.
As a General Manager, Cannabis Retail your responsibilities will include:
- Training, developing, & motivating the team, including all new hires.
- Leading and promoting excellent customer service through coaching, role modeling and utilizing customer feedback to reinforce and improve quality of service.
- Managing store-level financial and operational results.
- Managing inventory levels and displaying product.
- Overseeing all training programs and providing guidance, direction, and support so team members are ready to successfully perform in their roles.
- Ensuring customer feedback and concerns are addressed within a timely manner.
- Ensuring cleanliness, organization and attractiveness of store’s interior and exterior is maintained.
- Reviewing reports for proper money and inventory reconciliations.
- Protecting store assets, facilities, and team members by ensuring all team members’ adherence to operational guidelines and standards, compliance with all safety and security policies, and through proper functioning and maintenance of store equipment.
- Drive upfront planning and execution of innovation projects; mobilize cross-functional teams throughout various project phases.
- Call out potential project risks that could prohibit successful execution, track deliverables, and remove any blockers.
- Working with the compliance team to ensure all establishments are up to par and in good standings.
- Develop strong collaborative relationships as a trusted advisor for key partner teams.
- Direct oversight of Store Managers at each retail dispensary.
The General Manager, Cannabis Retail position is well-suited for you if you possess:
- Exhibit a very high sense of urgency, well organized, possess a great attitude, be a team player and can build strong working relationships with all internal and external stakeholders.
- Accuracy and compliance.
- Leadership and delegation skills with excellent communication, writing and active listening skills.
- Fully embodies the Cloud9 Cannabis culture.
- A team player that excels at connecting the dots.
- You welcome the opportunity to build a process from scratch although it might be rocky.
- Flexible and agile; can remain calm despite many efforts running simultaneously.
- Eager to learn about a brand-new industry that is still being developed.
- You demonstrate strong collaborative skills, build trust and good working relationships with your colleagues and across functions.
- Ability to adapt to a fast-paced, entrepreneurial environment where flexibility, reliability and resourcefulness are key competencies needed for success.
Qualified candidates will have:
- Bachelor’s degree in business related field, operations, hospitality, management or project management preferred; Equivalent experience without a degree also considered.
- Knowledge of the cannabis industry as it relates to cash handling, product knowledge, inventory process knowledge, compliance, and audits.
- Minimum 3-5 years’ experience in managerial position in a retail cannabis environment overseeing multiple locations.
- Proficiency using Google suite and Microsoft Office suite, LeafLogix, METRC, etc.
- 21 years of age with a valid driver.
- Ability to pass all required background checks as it pertains to Illinois cannabis laws.
Why Join Cloud9 Cannabis:
Are you interested in working for a brand-new, retail cannabis organization in Illinois? If so, check out the opportunities Cloud9 Cannabis offers!
Cloud9 Cannabis will be opening several retail cannabis dispensaries in the state of Illinois in the coming months. We are currently in the process of building out 2 new locations in Champaign and Edwardsville, Illinois, however, have plans in place for several additional establishments throughout the state. We provide exceptional service to our clients and customers. Our expertise and experience in other industries have enabled us to become a successful startup organization in the growing cannabis market.
As Cloud9 Cannabis continues to grow, we will be building out the infrastructure for several other entities in different industries including, Lucky Bet sport wagering, Midwest Property Management, Highland Flour cultivation centers, and the already established terminal operator, Lucky Lincoln Gaming, LLC.
We’re disrupting the industry with innovation! We are pioneers and innovators of our industry. We have swag. We have pride. We own our responsibilities and wake up every morning ready to be better than we were the day before. This is an adventure that has no limits. Why not jump on board?
People are the most important ingredient at Cloud9 Cannabis. Each team member makes an impact on our business, and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar. Together, we nurture a deep sense of community in our organization with a true passion and love for what we do.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Type: Full-time
Pay: $85,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience level:
- 4 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
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Raspberry Roots is a fast growing vertically integrated Cannabis Company in Midtown Anchorage. We are looking to build a fantastic, high energy team of professionals whom are interested in our exciting and rapidly evolving industry.
Assistant Managers are responsible for ensuring that tasks assigned to the shop are completed on your shift, are appropriately communicated and passed along to the next shift managers. The Assistant Manager is the direct point of contact for the Cannabis Sales Associates regarding anything pertaining to daily sales floor and retail operations. This includes, but is not limited to; ensuring Sales Associates are staying productive, monitoring stock on the sales floor and restocking as needed, handling customer concerns, employee observations, P.O.S questions/issues such as re-stickering, and general housekeeping of the sales floor.
This does not encompass all the Assistant Manager responsibilities and can vary from shift to shift but below should give you a general understanding of what is expected of you in the assistant manager role
Ensure that downtime tasks, special projects and tasks are moving forward as directed by management and inventory
Effectively utilize manager resources to ensure shifts are efficient and productive, communicate any areas of concerns
Effectively communicate needs of the shop to Retail managers: supplies, products, faulty systems, POS issues, etc.
Communicate weak points in the shop and create a dialogue to get them resolved
Communicate and work with managers to investigate and effectively handle escalated issues (I.E: customer concerns, vendor issues, continued request for new products, Inventory discrepancies, METRC, etc.)
Assist in educating staff on products as they are released, as well as educating them on general cannabis information. Continued dialect in regards to communications points for customers.
Uphold company standards, policies, and procedures with retail staff and customers. Record and communicate any issues to management.
Observe, record, and work with Management to create corrective action plans for CSAs and Reception
Assist Inventory department when necessary, which may include but is not limited to, checking in deliveries and checking over purchase orders, printing labels, and delegating downtime. As well as analyzing and communicating floor needs.
Intake Product deliveries in accordance with METRC and accounting protocols. Includes cash payments, vendor relations, paperwork tracking, product verification, etc.
Close out Supply deliveries by putting away goods and communicating with the ordering party to ensure proper supply ordering logistics.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Application Question(s):
- What are your Salary Requirements for this position?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Marijuana Handlers Card (Preferred)
Work Location: One location
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Retail Manager in Training (No pre hire marijuana testing)Closed Sundays
Aaron's Inc
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.
Basic Function Learn to direct management of an Aaron’s store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key result areas of this position. The Big 5 is done daily.
Reporting Reports directly to the General Manager
Primary Responsibilities
- The Acquisition and Maintenance of Customers
- Learn recruiting and staffing procedures for a store
- Learn to close all lease agreements properly
- Assist with completion of quality control calls on all new lease agreements within 1 business day of delivery
- Responsible for all renewal activity
- Assist with physically monitoring the back door whenever inventory movement occurs
- Learn to facilitate and reconcile inventories by Wednesday of every week
- Assist with return authorization
- Safeguard all company assets
- Ensure accurate and timely bank deposits
- Maintain company vehicles within safe operating standards
- Assist with training and developing of store associates
- Achieve planned growth and profit goals
- Learn and execute all customer service programs, company guidelines and policies
- Provide a safe, clean environment for customers and associates
- Ensure adequate availability of merchandise at all times
- Accurately report financial measures and transactions
- Plan and organize to meet or exceed forecasted financial goals
- Ensure published hours of store operations are met
- Ensure all returned merchandise is certified, reclassified and priced.
Requirements
- Strong leadership skills
- Good communication and interpersonal skills
- Professional appearance
- High level of energy
- Demonstrated selling skills
- Effective organizational skills
- Proven managerial skills
- Licensure and Background requirements
- Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy
Job Type: Full-time
Pay: $46,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
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Regional Retail Manager
Department: Retail
Location: Battle Creek, MI
Status: Full-Time
Reports To: CEO/Executive Team
Job Classification: Exempt/Salary
JOB SUMMARY
The Regional Retail Manager is responsible for overseeing all Store Managers of each Great Lakes Holistics (GLH) locations, staff, merchandise, and customer service. This person will also be responsible for maximizing sales and profitability by focusing on key business initiatives, while minimizing loss and exposure to the company. The Regional Retail Manager sets the tone for the identity, maintains the culture of the business, protects the brand, inspires the employees, and shows compassion for the customer.
Essential Job Duties and Responsibilities:
- Reviews and analyzes regional sales, product selection and operational records and reports; uses data to project sales, determine profitability and adjust according to company goals.
- Partners with leadership team to develop staffing and succession plans.
- Trains store managers with best business practices.
- Organizes and oversees the schedules and performance of store managers.
- Conducts performance evaluations that are timely and constructive towards managers.
- Provides leadership to the assigned region and mentors all store level leadership teams.
- Conducts compliance reviews in conjunction with the compliance team to ensure that stores are operating with appropriate rules and regulations.
- Collaborates with store managers to develop sales goals for each location, monitors progress toward those goals, and develops strategies to attract and retain customers.
- Identifies opportunities for improvement in the store region; designs and implements training, policies, goals, and other resources to maximize productivity and morale.
- Assists with developing training modules and career paths for store level positions.
- Schedules and directs regular meetings and events to share information, set and revise goals, and to increase morale.
- Collaborates with CEO and Executive Team to develop territories, sales quotas, and strategies.
- Maintains knowledge of market, competition, and best practices and trends in sales techniques and strategies.
- Handles discipline and termination of employees in accordance with company policy.
- Demonstrate sales leadership by playing an active role on the selling floor and leading by example.
- Monitor daily invoices, petty cash, and take necessary actions to effectively control costs and ensure efficient operation in dispensary.
- Responsible for checking and verifying management and maintenance of each GLH location.
- Perform other duties assigned at GLH facilities
Education and Experiences:
- Bachelor’s Degree in Business, Management, or related field preferred.
- Supervising Experience: 5 years preferred.
- Multi Property Management: 1 year preferred.
- Customer Service: 5 years preferred.
- Ability to maintain composure under pressure and multitask efficiently.
- Cost Consciousness: Works within approved budget; Contributes to profits and revenue.
- Energetic and enthusiastic with a passion for our products.
- Proven track record of success, leading a team within a high-volume retail environment.
- Strong leadership skills and the ability to coach and mentor team members.
- Ability to use POS system and its inventory management functions.
- Working knowledge of Medical and/or Recreational Cannabis in a retail setting is an asset.
- Knowledge of Federal, State, and Local Laws and Regulations pertaining to Medical and Recreational Cannabis preferred.
Physical Requirements:
- Prolonged periods standing and walking throughout provisioning center.
- Must be able to lift up to 50 pounds at times.
- Must be able to bend, lift, stretch, climb, and crawl to access products.
- Must be able to perform work in a variety of weather conditions.
- Must be able to regularly travel efficiently throughout region.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Work Location: One location
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Must have prior knowledge and experience with cannabis. Must be 21 years of age and available on weekends.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
- Recommend appropriate products for customers based on each individual
- Answer questions and educate customers on new products
- Identify and assess customers’ needs to achieve satisfactiot
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
Shift:
- 10 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets patients and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
Resolves customer complaints and helps respond to customers' special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
Maintains knowledge of all computer and technology systems and software (e.g. registers, MJ Freeway, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Willing to travel to other locations for training and/or coverage Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Develops and delivers performance management for direct supervises. Training and Personal Development
Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
Follows performance improvement plans offered by dispensary manager and director of dispensary operations
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
Assists in planning and attending community events.
Basic Qualifications
Bachelor's Degree prior to position start date or High School Diploma/GED
5+ years of retail supervisory experience
Experience in the medical cannabis industry desirable, but not required
Must be 21 years old
Subject to background check per state cannabis regulations
Must be able to work weekends and some holidays
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Apply for this job with Curaleaf
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets patients and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
Resolves customer complaints and helps respond to customers' special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
Maintains knowledge of all computer and technology systems and software (e.g. registers, Biotrack, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Willing to travel to other locations for training and/or coverage Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Develops and delivers performance management for direct supervises. Training and Personal Development
Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
Follows performance improvement plans offered by dispensary manager and director of dispensary operations
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
Assists Store Manager in planning and attending community events.
Basic Qualifications
Bachelor's Degree prior to position start date or High School Diploma/GED
1 year of retail supervisory experience
Experience in the medical cannabis industry desirable, but not required
Must be 21 years old
Subject to background check per state cannabis regulations
Must be able to work weekends and some holidays
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Apply for this job with Curaleaf
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Sweet Dirt is opening a new location in Rockland, ME!
Opening Date TBD - October 2022, training starting ASAP.
Essential Duties and Responsibilities:
The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.
Key Tasks:
- Own your store’s overall business to drive efficiency and grow sales
- Manage, supervise and direct the activities of the retail team
- Regularly run financial and operational reports to ensure optimal efficiency and financial performance
- Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures
- Enforce policies and ensure that staff follows best practices.
- Oversee and manage product inventory and compliance records.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire team to deliver the highest level of customer experience.
- Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers
- Ensure the safety and satisfaction of both the customers and employees
- Promote sales, service, and profit goals and lead staff to exceed them.
- Serve as a liaison to the local community as well as regulatory agencies.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Review performance of retail employees on a regular basis.
- Oversee all hiring, discipline, termination or advancement of employees.
- Ensure team communication, and lead team meetings.
- Coach, develop and maximize the success of all employees.
- Analyze business and create action plans to achieve store goals.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.
- Oversee receipt of wholesale and internal product deliveries.
- Manage workload and prioritize tasks independently
- Performs other related duties as assigned
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Demonstrated written skills to convey high-level concepts in concise written form.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Must possess strong conflict management skills and hold others accountable.
- Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
- Knowledge of laws and regulations related to cannabis operations.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Demonstrated reliability, dependability and flexibility in work habits.
- Possess a strong attention to detail and accuracy.
- Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).
- Ability to research and understand regulations for particular cannabis retail markets.
- Ability to work independently and contribute effectively as part of a team.
Education and Experience:
- Highschool diploma required; some college preferred
- 3+ years of management experience required
- 5+ years of retail or customer service experience required
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Work Location: One location
Apply for this job with Sweet Dirt
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Assistant Manager is responsible for assisting the Retail Store Manager with the daily procedures of the establishment including cash handling, opening and closing procedures, adherence to company brand standards, and support and leadership for the Retail team. This person serves as the point of contact for resolution of any retail issues when the Retail Store Manager is not present.
Responsibilities & Duties
- Assists the Retail Store Manager with managing daily operations of the storefront, including managing cash handling and deposits, identifying and resolving variances and discrepancies, and ensuring Company brand standards are met
- Provides leadership and support to Retail team, including coaching employees on Company policies and procedures and holding them accountable for key performance indicators; fosters a high performance, supportive, team-oriented environment
- Provides growth and learning opportunities to Retail team by ensuring new hires receive training of all job functions
- Provides conflict resolution and de-escalation assistance to Retail team in order to resolve complaints and/or issues
- Runs daily meetings to ensure communication of any policy or procedural changes, new products, sales techniques, and sales incentives
- Ensures all equipment, hardware, and point of sale software are functioning; troubleshoots and escalates issues if needed
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards
- Assesses sales floor flow and inventory needs; audits and monitors high-volume regulated inventory
- Performs data analytics to compare sales and inventory, i.e. pivot tables, to assess trends and project future needs
- Ensures a secure facility and makes sure all staff comply with established safety and security procedures
- Assists with other management tasks such as scheduling, managing time off requests, and completing payroll as assigned by the Retail Store Manager
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- At least 3 years of leadership experience required, preferably in a high-volume retail environment
- Basic computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Inventory Assistant Manager is responsible for managing the compliant receipt and transfer of cannabis product in their assigned vault, including investigation and resolution of variances. The Inventory Assistant Manager supervises the Inventory team and works closely with the Retail team to ensure sufficient stocking of the storefront.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Performs investigation of variances and prepares report of findings for issue resolution and prevention of recurrence
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Manages the Inventory team, including scheduling, training, coaching, performance management, and corrective action with support of the Store Manager
- Performs regular cycle counts, internal audit, and reconciliation processes
- Maintains compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment with the vault
- Coordinates closely with Retail team to ensure accuracy of item availability
- Reports when items are low on stock and/or sold out to drive sales
- Maintains website compliance and proper testing input
- Coordinates with Asset Protection to ensure compliant disposal of waste
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 3 years of inventory management experience required
- At least 3 years of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
Apply for this job with INSA
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Retail Inventory Assistant Manager- Lake Placid, Full-Time
INSA
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Inventory Assistant Manager is responsible for managing the compliant receipt and transfer of cannabis product in their assigned vault, including investigation and resolution of variances. The Inventory Assistant Manager supervises the Inventory team and works closely with the Retail team to ensure sufficient stocking of the storefront.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Performs investigation of variances and prepares report of findings for issue resolution and prevention of recurrence
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Manages the Inventory team, including scheduling, training, coaching, performance management, and corrective action with support of the Store Manager
- Performs regular cycle counts, internal audit, and reconciliation processes
- Maintains compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment with the vault
- Coordinates closely with Retail team to ensure accuracy of item availability
- Reports when items are low on stock and/or sold out to drive sales
- Maintains website compliance and proper testing input
- Coordinates with Asset Protection to ensure compliant disposal of waste
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 3 years of inventory management experience required
- At least 3 years of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
Apply for this job with INSA
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Glass House Brands is seeking an experienced General Manager to lead store operations for our Santa Ynez store, scheduled to open tentatively at the end of November 2022
What You Will Do:
As store GM, you are the entrepreneurial spirit and visionary directing the in-store business functions that drive sales and profitability.
You serve as a business partner to your store, the field and our corporate office. You will focus on compliance regulation, technology launches and policy and procedures that drive high performance.
The successful candidate will have three or more years’ experience as an Assistant Store Manager or General Manager in a retail environment.
Leadership & Communication
- Communicates store and company information/directives to the store team.
- Exhibits consistent follow through and problem-solving skills.
- Possess and exhibits excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.
- Prioritizes and communicates department issues to VP of Retail and/or Retail Area Manager.
- Ensures expense controls within the store are met with various initiatives and strategies.
People Development
- Assume the role of mentor instore with regards to talent development and employee mentorship.
- Leads and supports staff development, models the way in maintaining relationships with our customer while enhancing the brands image through their team.
- Strategically recruit, train, and develop a productive store team and provide the market with strong candidates to support bench strength for all our retail locations.
- Develop Leadership Team to ensure successful planning to positively impact business, ensure bench strength and succession planning.
- Lead, develop and facilitate communication of staff education materials on all current and future product.
Managing the Environment
- Manages the store team to maximize sales through analytical and creative management of merchandise from receipt to sale.
- Coach the store team to take initiative as leaders to oversee all levels of customer service by setting daily goals and expectation to create a positive store environment.
- Exhibit excellent floor presence by training and coaching store team on customer standards, product placement and time management.
- Lead the team to uphold retail customer service standards.
Operations
- Manage the team to perform all store level operational procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
- Lead, teach and guide team members to use company product reports to drive business.
- Achieve store goals by training in Loss Prevention awareness and overseeing adherence to Loss Prevention practices when in store.
- Collect and compile store’s payroll information weekly and send to appropriate HR and Manager.
- Conduct store audits on a regular basis and provide team with constructive feedback and obtainable goals.
- Consistently evaluate current operations management processes to ensure they are streamlined and efficient. Communicate feedback directly to the VP of Retail and/or Retail Area Manager.
- Ensure compliance with all BCC, State and City regulations.
- Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.
- Ensure a neat, clean, and organized store environment.
Interpersonal Skills and Ownership
- Communicates and coaches effectively to all levels across the store.
- Develops partnerships to enable business success.
- Adapts to changes required by the business.
- Acts professionally and with integrity providing open, honest, and constructive feedback.
- Makes fast, smart decisions, takes initiative and calculated risks to improve personal and store performance.
- Accepts responsibility for performance and ensures all commitments are met.
Qualifications Include:
- Qualified candidates should have a minimum of 2-3 years’ experience as an Assistant Store Manager or General Manager in a retail environment.
- Must pass a federal background check via Live scan in certain markets.
- B.A. preferred, but experience is paramount.
- Experience working in a highly regulated businesses is desirable.
- Uses sound judgment when making decisions.
- Assumes other duties assigned by supervisor.
- Exhibits strong leadership skills amongst peers and have confidence communicating at the store and market level.
- Uphold excellent customer service skills and a service orientated culture.
- Achieve statistical results (sales, payroll, shrinkage).
- Previous retail experience required.
- Previous Cannabis experience preferred.
- Ability to travel to corporate offices as well as other store locations for training, learning and development.
Position Type and Expected Hours of Work:
- This is a full-time, exempt position which reports to the VP of Retail and/or Retail Area Manager.
- This position can require work on early mornings, late nights, weekends, and holidays.
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are a requirement of the employee for this job.
Who We Are:
We are Glass House Brands, a dynamic, supportive, local company that values integrity, transparency, and a genuine desire to help others.
We are a seed to sale cannabis company. Every link of our supply chain, from DNA to door, is transparent and fully compliant with California’s strict regulations.
We are industry advocates, partnering with local governments to support safer access and smart regulation. Overall, we are blazing a trail for this new industry and helping define what it will be for generations to come.
Glass House Brands strives to be a positive presence in every community in which we operate. We contribute to various local arts and education programs and provide jobs with generous pay and benefits that exceed state-mandated minimums.
AAP/EEO Statement
Glass House Brands provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Masks optional; temperature and symptom checks; scheduled disinfecting of high touch surfaces and public spaces
Application Question(s):
- Are you available to work mornings, midday, evenings, weekends and holidays?
- Are there any shifts during the day or days of the week that you're not available to work?
- Please describe your experience with cannabis.
Experience:
- Retail Management: 3 years (Preferred)
Work Location: One location
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Assistant Manager is responsible for assisting the Retail Store Manager with the daily procedures of the establishment including cash handling, opening and closing procedures, adherence to company brand standards, and support and leadership for the Retail team. This person serves as the point of contact for resolution of any retail issues when the Retail Store Manager is not present.
Responsibilities & Duties
- Assists the Retail Store Manager with managing daily operations of the storefront, including managing cash handling and deposits, identifying and resolving variances and discrepancies, and ensuring Company brand standards are met
- Provides leadership and support to Retail team, including coaching employees on Company policies and procedures and holding them accountable for key performance indicators; fosters a high performance, supportive, team-oriented environment
- Provides growth and learning opportunities to Retail team by ensuring new hires receive training of all job functions
- Provides conflict resolution and de-escalation assistance to Retail team in order to resolve complaints and/or issues
- Runs daily meetings to ensure communication of any policy or procedural changes, new products, sales techniques, and sales incentives
- Ensures all equipment, hardware, and point of sale software are functioning; troubleshoots and escalates issues if needed
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards
- Assesses sales floor flow and inventory needs; audits and monitors high-volume regulated inventory
- Performs data analytics to compare sales and inventory, i.e. pivot tables, to assess trends and project future needs
- Ensures a secure facility and makes sure all staff comply with established safety and security procedures
- Assists with other management tasks such as scheduling, managing time off requests, and completing payroll as assigned by the Retail Store Manager
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Experience
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- At least 3 years of leadership experience required, preferably in a high-volume retail environment
- Basic computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Dispensary Managers
The Clinik, a Superior Herbal Health, LLC. company, is a leader in premium Cannabis retail. We offer brick and mortar, curbside, and delivery options. Through educated and customer service founded team members, we provide exceptional service and care. With a wide selection of in-house brands and a highly curated list of outside vendors we are quickly becoming the go to brand of shops in our markets.
We are looking for experienced, metrc saavy, and organized leaders to provide guidance, support, and training to our retail store in Chatsworth, CA. The ideal candidates should have experience with team building, sales, track and trace, and vendor promos. Candidates should also know how to use the Blaze platform and have some understanding of online sites such as Weedmaps, Leafly, Iheart Jane, and Google services.
Your main goal will be to facilitate the retail activity to maximize performance and grow the business as part of Superior Herbal Healths, LLC. Continue to grow and branch out.
Job Description
The Retail Shift Managers will oversee the day-to-day operations of the dispensary, managing core department members (Security, Budtenders, Fulfillment, Inventory, Cashiers) and managing all strategies and tasks related to retail sales, promos, and public relations. This position reports to and is accountable to the director of retail sales and the director of compliance/hr under the leadership of our corporate officers.
The Retail Shift Managers provide leadership to members of the retail facility. They keep tight controls of the senior management-approved budget and oversee operations according to established policies and procedures. These staff member are ultimately responsible for overall building appearance, cleanliness, comfort, functionality, safety, security, inventory, and quality customer experience.
Finally, these positions are ultimately responsible for employees’ strict adherence to laws and regulations concerning marijuana, as well as all company rules, regulations, and policy and procedures.
Manager Responsibilities:
- Lead and inspire the cannabis retail team. Encourage growth, learning opportunities, and an environment of compassion & empathy.
- Build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.
- Provide strategic direction and thoughtful leadership to the retail store, with a strong understanding of the market and customer needs.
- Meet or exceed sales goals, profitability, and operational excellence.
- Exceed the customers’ expectations by implementing and delivering exceptional service and ensuring Managers and team members meet the same expectations.
- Ensure that customer feedback, comments, and/or complaints in store and online, are addressed in a respectful, professional manner.
- Identify trends and opportunities to define changes in processes and procedures that drive operations and selling agendas.
- Clear knowledge and understanding of cannabis regulations (including Metrc). Ensure compliance is executed in all operations.
- Foster a positive and productive relationship with all vendors.
- Manage staffing, scheduling, day to day operations, and processes.
- Monitor and manage inventory, product placement, and store presentations. Work with the Vendors to raise awareness and increase sales.
- Implement selling programs and sell-through rates.
- Engage meaningfully in the local community through events, programs and partnerships.
- Ensure cash management procedures are being followed including; transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with POS system and all standard operating procedures.
- Develop training and reinforce service, product, operations, and management expectations through training and development of all team members with the help of HR.
- Other tasks as assigned by the director of retail sales or corporate officers.
Competencies:
- Exceptional Customer Service skills.
- Vast knowledge of Cannabis and the Cannabis industry
- Desire to learn about our products and cannabis therapies, and company structure.
- Knowledge of basic computer skills, Point of Sale software and cash and inventory management.
- Strong attention to detail and a team-player mentality.
- Fun attitude and strong work ethic.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Manager Requirements:
- Must be at least 21 years of age.
- 2+ years of management experience including at least 2 years of cannabis retail management.
- Bachelor’s Degree preferred, but not required
- Able to work days, nights, holidays and weekends
- Excellent communication skills
- Inventory management experience
- High energy with a bit of hustle
- Self-starter and very organized with open availability
- Strong work ethic
Physical Requirements:
- This position operates in a professional retail store environment and routinely uses standard office equipment such as computers, phones, and photocopiers.
- Remaining upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We Follow CDC recommendations.
Application Question(s):
- Due to the nature of our business you need to be at least 21 years of age to work here. Are you at least 21 years old?
- You should have metrc track and trace knowledge and experience for this position. What type of experience do you have and how long?
Education:
- Associate (Required)
Experience:
- Supervising Experience: 2 years (Required)
- Cannabis: 2 years (Required)
Work Location: One location
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
SUMMARY:
Curaleaf is currently seeking a Retail Field Operations Manager (RFOM). This role will create, develop, and champion national directives and requires travel (air and vehicle) up to 50% of the time.
The Retail Field Operations Manager shall serve as a primary member of the National Operations Team and shall drive change and ingenuity within the retail cannabis industry on behalf of the organization. The Retail Field Operations Manager shall work collaboratively with members of various leadership teams to drive revenue and shall be responsible for coaching, supporting, and inspiring team members within a designated territory. Additionally, the Retail Field Operations Manager shall support the development of national, regional, and local initiatives using open and supportive communication methods to encourage productivity and successful execution and outcomes.
RESPONSIBILITIES:
- Create and maintain effective SOPs and KPIs
- Ensure operational, procedural, and performance compliance for our retail locations
- Analyze and interpret KPI data to effectively evaluate regional store performance
- Collaborate with cross-functional teams to identify areas of growth and improvement
- Oversee the development of national initiatives for implementation in respective Area of responsibility
- Provide ongoing support to Managers and team members to uphold operational policies
- Review, Manage and hold accountable vendor relationships when needed
- Work closely with Retail Systems team for new system implementation, existing system improvements and maintenance when needed
- Work collaboratively with New Store Opening stakeholders to ensure successful launches
- Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to achieve and maintain operational excellence in the retail space
REQUIREMENTS:
- Expected travel ~50% of the time (vehicle, air)
- Bachelor's Degree (preferred) in Business Management or Hospitality Management
- 5+ years of operational management experience within a retail environment
- Multi-unit retail experience preferred
SKILLS & QUALITIES:
- Tenacious and flexible with endless curiosity
- Impeccable verbal and written communication skills
- Above-average interpersonal, networking, and negotiation skills
- Meticulous attention to detail with the ability to organize and prioritize
- Exceptional critical thinking, problem-solving, and time management skills
- "Can-do" attitude and the ability to remain calm, confident, and effective under pressure
- High level of computer literacy with MS Office proficiency (Outlook, Word, Excel, PP)
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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