Here are 100 cannabis jobs mentioning "retail store manager" in March 2024, at companies like INSA, Curaleaf, INSA INC., and The Vault Cannabis, including positions such as Retail Store Manager, Retail Assistant Store Manager, Retail Store Manager-Tallahassee, and Retail Store Manager-Tampa.
More than 30+ days
Retail Store Manager (Cultivation Expert Desired) - Jackson MS
GrowGeneration
STORE MANAGER
Overview: GrowGeneration is one of the largest retailers of hydroponic products in the United States and is engaged in the business of marketing and distributing horticultural, organics, lighting, and hydroponics products, including lighting fixtures, nutrients, seeds and growing media, systems, trays, fans, filters, humidifiers and dehumidifiers, timers, instruments, water pumps, irrigation supplies and hand tools.
Position Reports To: Regional Manager
Salary: $65,000 - $70,000/DOE
Purpose of Position: To lead and manage a local team of Warehouse and Retail Associates in a manner which promotes safety, profitability, responsible inventory management, industry education, and overall growth and continued success of GrowGeneration.
Essential Duties and Responsibilities:
- Develop store strategies to raise customer base, increase store traffic, and optimize store profitability
- Complete store operational requirements by scheduling and assigning employees tasks and following up on work results
- Encourage positive staff results by motivating, training, and mentoring employees
- Facilitate overall store success by coaching, counseling, and disciplining staff members
- Cultivate employee growth by supervising, evaluating, and reviewing job performances
- Support high-quality customer service by communicating and upholding organization standards
- Maintain outstanding store condition and Visual Merchandizing standards
- Prepare promotional materials and in-store displays as needed
- Perform routine inventory counts, monitor stock levels, and order new items when required
- Ensure security of store assets and bank deposits by supervising cash handling procedures and assessing the condition of the safes and various surveillance equipment within the store
- Provide outstanding customer service that increases overall customer satisfaction
- Address all complaints or issues that arise in a professional, courteous manner
- Manage staff conflicts, complaints, and problems professionally and according to GrowGeneration policies
- Assist customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery
- Contribute to team effort by accomplishing related tasks as needed
Requirements:
- Bachelor’s degree preferred
- 3+ years of previous People Management experience
- Exceptional professionalism and emotional intelligence during stressful or confidential situations
- Proficient at speaking, listening, and typing in English
- Capable of lifting up-to 40 lbs. to waist height repeatedly
- Able to stand for extended periods of time
- Comfortable working in hot or cold conditions for the duration of a shift
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation: Includes a salary commensurate with experience, eligible for additional compensation by way of Annual Store Bonus Program based on store revenue, participation in group insurance plans upon eligibility, employer match in a company sponsored 401(k) plan, paid parental leave, paid time off, and more.
Criminal background checks are part of the GrowGeneration hiring process.
https://www.growgeneration.com/careers
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Store Manager (Cannabis Experience Required) - Medical Cannabis Retailer
Koli Cannabis Ltd
Store Manager
NB: 1-2 weeks training will be held in our Koli-Miami location. After successful completion of the training, the job place would be our Koli-Claremore dispensary.
Koli Cannabis, a boutique dispensary in Claremore, Catoosa & Miami City, is looking for dynamic people to join our team! If you’re passionate about serving the Oklahoma patient community and have an intellectual curiosity about cannabis, we encourage you to apply.
The Store Manager is responsible for supervising all activities that are related to the retail sales, order processing, and customer service of our Dispensary. The Manager will manage the execution of customer orders and ensure that all products are correctly picked and recorded in our MJ Platform and METRC system.
Position Summary
The Manager oversees day-to-day operations of the dispensary. This includes but is not limited to managing all staffs at Koli West and ensuring successful compliant operations and high level customer service. The Manager is responsible for creating the staffing schedule making sure the dispensary is properly staffed at every shift. Each shift should have sufficient personnel to act as budtenders and inventory support.
The Manager reports directly to Ownership. He/She is responsible for communicating any policy changes to the staff and implementing directives from Ownership immediately. The Manager is responsible for overseeing the operations of the dispensary including but not limited to retail sales, inventory management, product intake, Point of Sale (POS) system troubleshooting, education, and onboarding of budtenders. This requires high level communication skills as this person must communicate with ownership, patients, and internal dispensary staff and may act as a spokesperson for the dispensary at times.
Finally, this position is responsible for dispensary employees’ strict adherence to laws and regulations concerning medical cannabis put forth by the OMMA.
Along with the ongoing development of your job description, immediate responsibilities for the role of Store Manager include:
Management of Dispensary Personnel
- Creates staffing schedule for the dispensary to ensure sufficient staffing for successful operations. This includes staffing reception, budtender roles to satisfy customer needs, and inventory management roles to satisfy the needs of the back of house such as labeling product, packaging, etc.
- Works closely with Koli Cannabis leadership and the retail team to ensure successful implementation of Standard Operating Procedures (SOPs) regarding product intake and organization
- Conducts regular meetings with dispensary personnel to communicate changes and ensure successful operations and compliance
- Empowers dispensary staff to deliver high quality customer experiences
- Manages any specialized roles within the dispensary, such as education, community outreach, market insight
- Tracks budtender sales and analytics.
- Plans, identifies, communicates, and delegates responsibilities to the dispensary personnel to ensure a smooth flow of operations within the store.
- Provides specialized dispensary teams with ongoing coaching, feedback, and developmental opportunities
- Monitors staffing levels and communicates to ownership when hiring is needed and for what position(s)
- Makes sure all operations carried out in the dispensary are in compliance with the regulations set forth by the OMMA
Operations and Compliance
- Conducts all necessary reporting to the state using provided inventory tools Metrc
- Works closely with ownership and other Koli managers to ensure successful implementation and follow-through of compliant procedures
- Oversees all purchasing and check-in of products in the inventory management system and physical inventory locations
- Oversees cash handling, provides change to drawers when needed, and reconciles the cash drawers at closing each night both physically and in the POS
- Ensures compliant managing, selling, and packaging of inventory
- Ensures compliant proceedings in all dispensary operations
Effective Communication and Customer Service
- Communicates directives from ownership to dispensary personnel when appropriate
- Communicates product knowledge, changes, pricing, and promotional sales to dispensary personnel at every shift meeting to ensure successful implementation and operations
- Interfaces with potential vendors and collaborators, representing the brand in an honest, respectful, and appropriate fashion
- Attends cannabis community events and represents the brand in a respectful and appropriate fashion
- Communicates product knowledge in a timely and effective manner to dispensary personnel
- Works with the management team to continuously train dispensary personnel
- Monitors dispensary personnel’s customer interactions to make sure high level customer service and accurate product information is communicated
- Provides consistent constructive feedback to dispensary personnel to ensure the highest level of operations
- Supports budtenders and is available to communicate with any unsatisfied customer or customer who needs a bit more support
- Implements and communicates SOP’s to all dispensary personnel to ensure successful operations. Communicates to ownership if editing of SOP’s is needed
- Remains available for and receptive to feedback from staff, management, and ownership teams
- Communicates appropriately, effectively, and timely in both in-person and email communication
- Conducts performance reviews to check-in with staff, evaluate performance and hear feedback on a regular basis.
- Manages with integrity and honesty
- Solicits customer feedback to understand customer needs and the needs of the community
Qualifications:
- Must be 21+ years of age
- Must pass all required background checks
- Management experience working in a regulated industry
- Proven ability to effectively manage a team of 5 or more employees
- Familiar with online databases, Point-of-Sale inventory, METRC and cash management
- 1-2 years of experience in Cannabis Retail business is required
Required Skills:
- Prior METRC experience or any seed to sale software experience is preferred.
- Demonstrated passion for serving the cannabis community
- Excellent customer service skills
- Excellent leadership skills
- Computer operating skills
- Supervisory and team-building skills
- Ability to pass all required background checks to work with cannabis
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to build relationships both internally as well as in the community
- Ability to handle confidential and sensitive information
- Working knowledge of business processes and system development
- Ability to work a flexible work schedule including nights, weekends, and holidays.
Responsibilities
- Manage orders using our MJ Platform system.
- Manage inventory utilizing METRC.
- Develop standard operating procedures for order fulfillment.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
- Be capable of promoting and advertising the business by social media and other personal means to bring more new customers
Disclaimer:
The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Experience level:
- 1 year
- 2 years
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Claremore, OK 74017: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you familiar with Metrc-Track & Trace System Platform?
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising: 1 year (Preferred)
License/Certification:
- OMMA Medical Card (Preferred)
Work Location: One location
Apply for this job with Koli Cannabis Ltd
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Vinyl Craft Store Manager
Seeking the perfect fit for the Store Manager position at a boutique style craft supply store in Round Rock, TX. I need someone who will be responsible for the management of store to maximize sales, customer satisfaction, presentation and profitability as well as help minimize inventory shortages. As well, I need you to effectively guide employees in the planning and implementation of all store processes, including ordering, receiving, stocking, and presentation. Position is approx. 30-35 hours per week, includes some weekends.
To be a great fit for this role you need to have a consistent work history, strong work ethic and previous retail management experience. You must enjoy crafting and have a creative side.
General Manager Qualifications:
Excellent customer service and communication skills
Previous management experience
Must be self-motivated and possess the desire to learn new skills
Excellent problem-solving skills
Friendly personality and ability to create rapport with customers and employees
Ability to delegate effectively
Must have crazy MAD organizational skills with strong attention to detail
Knowledge of Silhouette or Cricut products a HUGE plus
Job Tasks and Responsibilities:
Represent the store in a professional and positive manner and ensure all employees do the same
Ensure all employees are fulfilling their job responsibilities and that store policies and procedures are followed by providing leadership and direction
Assist in the development and modification of procedures and policies to cut costs and increase profits
Ensure quality customer service and resolve customer complaints
Take action to learn all products and services offered to assist and educate customers based on their project needs
Stay on top of current industry trends; products and techniques are always changing, it is important that we stay informed not only to educate our customer’s, but also to bring in new inventory that will be profitable
Assist with maintaining social media and answering questions through social media comments and direct messages
Develop relationships and place orders with suppliers
Manage employee scheduling to most effectively meet the needs of the store and drive store profitability
Help protect the store from theft by being aware of possible theft situations and eliminating them
Assist owner in the planning and execution of floor displays and encourage collaboration of ideas among team members
Ensure all employee or customer conflicts are documented
Collaborate with owner and design production manager on store promotions and events and apply marketing strategies
Arrange and implement initial and ongoing employee training
Reprimand and terminate employees when necessary
Communicate with owner and carry out their vision and philosophy in the operation
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
Experience level:
- 2 years
Shift:
- 10 hour shift
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Round Rock, TX: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail Management: 2 years (Required)
Work Location: One location
Apply for this job with Texas Vinyl Dispensary
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Retail Store Manager - Cannabis Industry
Moosehead Farms LLC and The Stoned Moose LLC
Retail Manager responsibilities include:
- Organizing all store operations and allocating responsibilities to personnel
- Supervising and guiding staff towards maximum performance
- Preparing and controlling the store’s budget aiming for minimum expenditure and efficiency
Job brief
We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of retail operations, keeping high customer satisfaction ratings, maximize sales and minimize costs.
The ideal candidate will have experience as a store managerand knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.
The goal is to manage our store in ways that boost revenues and develop the business while maintaining high customer satisfaction and a great work environment.
Responsibilities
- Organize all store operations and allocate responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Monitor stock levels and purchases and ensure they stay within budget
- Deal with complaints from customers to maintain the store’s reputation
- Inspect the areas in the store and resolve any issues that might arise
- Plan and oversee in-store promotional events or displays
- Keep abreast of market trends to determine the need for improvements in the store
- Ensure the store fulfils all legal health and safety guidelines
Requirements and skills
- Proven experience as retail manager or in other managerial position
- Knowledge of retail management best practices
- Outstanding communication and interpersonal abilities
- Excellent organizing and leadership skills
- Commercial awareness
- Analytical mind and familiarity with data analysis principles
- Use of Scheduling Software
- Degree in business administration, sales or relevant field
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Experience level:
- 4 years
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bethel, ME 04217: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you currently reside in the State of Maine with a valid Maine ID per State Law requirements in this industry?
- Are you currently over the age of 21? Per Maine State Law you must be over 21 to work in this industry.
Education:
- Associate (Preferred)
Experience:
- Customer service: 3 years (Required)
- Inventory management: 1 year (Required)
Work Location: One location
Apply for this job with Moosehead Farms LLC and The Stoned Moose LLC
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Cannabis Retail Assistant Store Manager - Warrenton
New Growth Horizon LLC
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for a Cannabis Retail Assistant Store Manager to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Manager will work out of our location in Warrenton MO. Full-time employees will receive medical/dental/vision benefits, a generous employee discount, paid parental leave, 401K options, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
-
3+ years in retail and guest services;
2+ years of experience in a management environment;
Bachelor’s degree in Business or related field;
2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Warrenton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
Apply for this job with New Growth Horizon LLC
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Essential Duties and Responsibilities: Store Manager, Mokena Dispensary
- Maintains the highest level of presentation, customer service, and compassion to all patients
- Responsible for managing the dispensary department in a manner that supports the organizations mission
- Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
- Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
- Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
- Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
- Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's
Compliance:
- Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
- Assists the Regional Manager in maintaining all regulatory licenses and renewals
- Responsible for ensuring all employees state registration identification cards are renewed each year
- First point of departmental contact with State and Local regulatory representatives
- Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management:
- Creating new product and price points for cannabis products and paraphernalia products
- Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
- Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
- Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach:
- Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
- Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
- Responsible for maintaining all social media content in a professional way that portrays a best in class company image
- Coordinate on the success of promotions, coupon and recommend future promotions and sales
- Measure customer satisfaction through surveys and interviews
- Responsible for the preparation of content for all educational materials and presentations
Human Resources:
- Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
- Records Retention
- Responsible for resolving day to day employee benefits administration issue
- Planning & coordination of staff meetings and company sponsored events
Education and/or Experience:
- Bachelor's Degree in business, management, or related areas
- Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Physical Requirement:
- Work may require prolonged sitting/standing, some bending, stooping and stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
- Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Marketing Manager for Cannabis Retail Store Chain
Pineapple Express
The ideal candidate will be responsible for contributing to and executing on our Retail marketing strategy. You will lead our marketing campaigns, evaluate our marketing performance metrics, and collaborate with internal teams. You will have experience in driving customers into a Retail Storefront, advanced competency working with CPG brands, strong marketing background with an emphasis on creating successful Retail promotions, excellent communication skills and attention to detail.
Responsibilities
Define and execute the marketing and communication activities according to our marketing plan
Coordinate all marketing activities to generate leads
Collaborate with other teams to promote offerings
Inform clients and prospects of products and services through creative marketing strategies
Track performance of all marketing campaigns
Qualifications
Bachelor's degree or equivalent experience
5+ years' experience in marketing
Ability to multi-task
Strong verbal, written, and organizational skills
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
Work Location: One location
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Position Summary
The Retail Store Manager is responsible for overall store management. They are expected to enhance customer satisfaction, meet sales and profitability goals, and manage the staff effectively. The Retail Store Manager will assist in financial planning, employee recruitment and training, and overseeing the daily operations of the store.
Responsibilities
- Manage store budgets and maintain financial records.
- Set sales targets and motivate staff to meet those goals.
- Lead staff meetings to ensure all associates stay informed.
- Implement cross training to maintain productivity at all times.
- Manage controllable cost with a view to maintaining profitability.
- Address customer complaints and issues in a professional manner.
- Conduct internal audits to ensure compliance within our organization.
- Maintain outstanding store condition and visual merchandising standards.
- Collaborate with COO to ensure the store location meets brand standards.
- Seek ways to better promote the store, the products, and the service within the store.
- Monitor stock and inventory and perform quality assurance of merchandise on a regular basis.
- Take action in dealing with noncompliance situations, creating realistic plans to overcome them.
- Develop business strategies to raise customer pool, expand store traffic, and optimize profitability.
- Focus on ensuring that internal controls and store procedures properly and safeguard all Company assets.
- Communicate with employees and make sure everyone is aware of what they need to do to comply with internal and external laws and regulations.
- Consistently maintain a professional, neat, and well-groomed appearance adhering to Company’s Brand Standards.
- Participate in in-house modeling programs, special events, functions, marketing campaigns and advertising and performs model/ambassador tasks.
- Maintain Social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
- Ensure Company goals, deadlines, and performance standards are met.
- Be well informed of information and knowledge shared on the Company’s communication platforms, and actively seek additional knowledge.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
- Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance.
- Other duties as assigned.
Supervisory Responsibilities
- Issue disciplinary action of employees per Company policy.
- Train department employees on all departmental procedures.
- Provide feedback to Managers for employee performance evaluation.
- Oversight of department scheduling and timekeeping, staff checklists, job responsibilities and cleanliness.
Qualifications
- Data entry skills.
- Must be 21 years or older.
- Ability to type 50wpm average.
- High school diploma or equivalent.
- Ability to perform simple calculations.
- Possess a valid Nevada Agent Card.
- OSHA 30 General Industry Certification.
- Demonstrated ability to lead by example.
- Proficiency in all Microsoft Office applications.
- Excellent analytical and problem-solving skills.
- Discretion in handling sensitive Company information.
- Understanding of relevant health and safety regulations.
- Bilingual (English/Spanish) applicants strongly preferred.
- Three (3) years of management experience in a relevant field.
- Ability to follow directions and receive feedback in a positive way.
- Ability to manage multiple tasks while meeting business demands.
- Ability to lead and work as part of a team and collaborate effectively.
- Ability to effectively interact with all levels of internal and external business partners.
- Ability to read, analyze and interpret complex information, instructions and data dealing with concrete and abstract variables.
- Ability to multi-task and remain calm and professional in a fast-paced environment while ensuring attention to detail.
- Ability to multi-task under tight timeline constraints, including ability to prioritize and perform successfully in a fast-paced environment.
- Ability to solve problems in a timely manner and deal with a variety of variables to arrive at solutions when no defined set of guidelines may exist.
- Possesses a high level of proficiency in presentation skills and technical skills necessary to prepare and deliver effective presentations to diverse groups at all levels of the organization.
Physical Demands
- Ability to stand or sit for extended periods of time.
- Ability to bend, stretch, and handle or feel objects.
- Ability to read, write and effectively communicate in English.
- Ability to lift and carry 25 pounds or more, without assistance.
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Cannabis Retail Assistant Store Manager - Bridgeton, MO
New Growth Horizon LLC
At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for Cannabis Retail Assistant Store Managers to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Assistant Store Managers will work out of our location in Bridgeton, MO. Full-time employees will receive medical benefits, paid time off and a competitive salary.
Responsibilities:
- Assists the Store Manager in the day to day operations of the dispensary location, including but not limited to:
- Collaborating with the Store Manager to implement and manage company and dispensary best practices, policies, and procedures;
- Partnering with the store manager to ensure that all financial and operational goals are achieved and supported by the staff;
- Ensuring that all management, inventory, purchasing, and financial reports are up to date, accurate and readily accessible;
- Assisting with all POS, inventory, and security system audits to ensure the dispensary is in full compliance with state regulations;
- Performing daily counts of all cannabis and cannabis related products in the dispensary;
- Assisting in the oversight of the dispensary’s compliance with local and state regulations;
- Receiving orders and deliveries and recording quantities and timing;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
- Assists in the management the dispensary team, including patient care specialists (budtenders). including but not limited to:
- Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
- Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
- Assists in the oversight of customer relations and patient care, including but not limited to:
- Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Responding to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
Requirements:
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
- Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
- 3+ years in retail and guest services;
- 2+ years of experience in a management environment;
- Bachelor’s degree in Business or related field;
- 2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 50lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
** Please do not contact Proper's Bridgeton dispensary regarding the status of your application. Recruitment is not being handled by dispensary staff. **
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We are looking for a results driven retail assistant store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in employee recruitment, and retail management.
We will require at least 5 years of retail managing experience, a bachelors degree is preferred but not required.
Responsibilities
- Assist the store manager
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and cleanliness as well as visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase sales
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Cannabis knowledge/experience
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Management: 5 years (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
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Retail Store Manager
This is NOT a remote position. Candidate must reside in or near San Bernardino, CA
***No Relocation Offered***
Company Description
High Times is the definitive resource for all things cannabis. From cultivation and legalization, to entertainment and culture, to hard-hitting news exposing the War on Drugs, High Times has been the preeminent source for cannabis information since 1974.
High Times is much more than a magazine. Today, High Times transcends the print, digital and physical worlds through magazines, websites, apps and live events. We are journalists, enthusiasts, entrepreneurs, music lovers, foodies, tech geeks and much more. But above all, we are committed to connecting people with the most relevant and timely information to inform their worldview and help them take a serious look at the health benefits, business opportunities and rich culture of cannabis.
For the first time in its 45-year history, High Times is adding a new business vertical selling cannabis directly to consumers via retail stores and delivery services. We will use the power of the brand to weave all things High Times into the retail and delivery experiences.
Specific Responsibilities
Retail Growth
- Deliver annual topline and bottom-line financial goals for a flagship store in San Bernardino, CA
- Responsible for developing and managing opening and operating plans for this location to deliver financial targets and operational performance
- Develop and implement operational and in-store strategies and tactics to deliver the annual operating plan
- Monitor financial results, assess factors impacting performance and take appropriate actions to achieve annual operating plan
- Responsible for delivering an in-store experience to drive traffic, comp sales and customer loyalty
- Understand competitive landscape and trends. Develop innovative retail approaches that provide a premium customer experience and meet our financial and operational goals to be competitive in a dynamic environment
Store Operations
- Ensure location is operating efficiently to maximize financial performance and to deliver a superior customer experience consistent with brand standards
- Identify and implement best practices for customer experience, sales, store appearance, staffing, inventory management and financial controls
- Responsible for deployment of initiatives to continuously manage waste
- Responsible for development and deployment of labor model to maximize customer experience while managing costs
- Leads operations training to include training strategies, content development and deployment and training systems
- Ensures system compliance with company policies and with federal, state, and local regulations that impact daily retail business operations
People Leadership
- Articulate, model and stand of an unwavering, values-based leadership point of view
- Attract and retain great talent and develop robust succession plans to enable growth and excellent in store experiences
- Provide coaching and development to internal operations retail team
- Inspire and motivate the Retail team to achieve high performance
- Cultivate a positive and values-based culture that inspires, develops and recognizes commitment to craft, customer focus, and a drive for results that delivers a superior guest experience
- Lead performance management process for retail employees and continuously improve competencies, training, and development tools with the support of HR
- Provide clear communication to all team members with regard to standards, operational functions and expectations for performance
About You
- This executive will have a minimum of 15 years of operations leadership experience in the retail industry with a strong operating company; flagship or multi-unit experience preferred
- Significant experience in a fast-paced environment, proven success in scaling processes, systems and people to meet company growth objectives
- Experience in creating a unique customer value proposition, attracting, engaging and retaining customers through in store experience
- Depth of experience in operations in a highly customer centric and competitive environment
- Demonstrated successful track record of inspirational leadership of teams and directing the execution of foodservice operations to meet the financial objectives of the business while enhancing the overall customer experience
- Demonstrated capability in evaluating processes and improving operational efficiencies, resulting in higher quality service delivery while achieving speed of service goals.
- Experience planning sales, margin, inventory management and driving bottom line profit for a flagship store or multi-unit retail chain
- Successful in negotiating and/or influencing across all levels and building cross functional partnerships in order to gain cooperation and successfully implement projects.
- Proven leadership abilities, including ability to think strategically, develop operational strategies and determine long-term impact of decisions on the business
- Excellent verbal and written communication and presentation skills
- Position based in San Bernardino, CA
- An . An advanced degree is desired.
- Personal characteristics and leadership competencies
- Results driven
- Highly developed interpersonal and relationship building skills at and across all levels. An organizational maturity and focus
- High degree of intellectual ability and strategic/analytical skills
- Genuinely passionate about the business, the brand and people
- A true operator, comfortable with hands on approach, obsessed with efficiency and credible with our field organization
- Effective communicator. Active listener with an enthusiastic, engaging style and ability to make genuine connections with people at all levels of the company
- High energy with a high sense of urgency and ability to respond and adapt to a rapid paced and constantly changing environment
- Decisive and tough minded, willing to address difficult issues hands on. Able to take a stance, but be open minded and willing to defer or adjust when appropriate
- Ability to assess, develop and lead people/teams
- A creative and conceptual thinker, not afraid to question and take risks
- High degree of integrity and commitment to the larger success of the organization, as well as, his/her success
- Strong customer focus. Anticipate customer needs and take action to meet them: continually search for ways to increase customer satisfaction and improve processes.
- Effective change management skills; able to identify new approaches & solutions and create the necessary processes to effectively implement alternative strategies and ways of working
Job Type: Full-time
Pay: $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 8 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
Education:
- Bachelor's (Required)
Experience:
- Customer Service: 5 years (Preferred)
- Retail Management: 8 years (Required)
Work Location: One location
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Essential Duties and Responsibilities: Store Manager, Peoria Arizona
- Maintains the highest level of presentation, customer service, and compassion to all patients
- Responsible for managing the dispensary department in a manner that supports the organizations mission
- Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
- Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
- Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
- Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
- Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's
Compliance:
- Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
- Assists the Regional Manager in maintaining all regulatory licenses and renewals
- Responsible for ensuring all employees state registration identification cards are renewed each year
- First point of departmental contact with State and Local regulatory representatives
- Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management:
- Creating new product and price points for cannabis products and paraphernalia products
- Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
- Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
- Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach:
- Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
- Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
- Responsible for maintaining all social media content in a professional way that portrays a best in class company image
- Coordinate on the success of promotions, coupon and recommend future promotions and sales
- Measure customer satisfaction through surveys and interviews
- Responsible for the preparation of content for all educational materials and presentations
Human Resources:
- Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
- Records Retention
- Responsible for resolving day to day employee benefits administration issue
- Planning & coordination of staff meetings and company sponsored events
Education and/or Experience:
- Bachelor's Degree in business, management, or related areas
- Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Physical Requirement:
- Work may require prolonged sitting/standing, some bending, stooping and stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
- Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets patients and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
Resolves customer complaints and helps respond to customers' special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
Maintains knowledge of all computer and technology systems and software (e.g. registers, MJ Freeway, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Willing to travel to other locations for training and/or coverage Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Develops and delivers performance management for direct supervises. Training and Personal Development
Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
Follows performance improvement plans offered by dispensary manager and director of dispensary operations
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
Assists in planning and attending community events.
Basic Qualifications
Bachelor's Degree prior to position start date or High School Diploma/GED
5+ years of retail supervisory experience
Experience in the medical cannabis industry desirable, but not required
Must be 21 years old
Subject to background check per state cannabis regulations
Must be able to work weekends and some holidays
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Apply for this job with Curaleaf
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
Greets patients and offers assistance with products and services.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
Resolves customer complaints and helps respond to customers' special needs.
Operations
Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
Maintains knowledge of all computer and technology systems and software (e.g. registers, Biotrack, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned, including assisting team members as needed.
Willing to travel to other locations for training and/or coverage Daily Planning and Execution
Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
Develops and delivers performance management for direct supervises. Training and Personal Development
Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
Follows performance improvement plans offered by dispensary manager and director of dispensary operations
Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
Assists Store Manager in planning and attending community events.
Basic Qualifications
Bachelor's Degree prior to position start date or High School Diploma/GED
1 year of retail supervisory experience
Experience in the medical cannabis industry desirable, but not required
Must be 21 years old
Subject to background check per state cannabis regulations
Must be able to work weekends and some holidays
Excellent oral and written communication skills
Proficient computing skills
Innate desire to achieve success and a work ethic to match
Ability to critically think and problem solve without direction
High level of integrity
Apply for this job with Curaleaf
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Sweet Dirt is opening a new location in Rockland, ME!
Opening Date TBD - October 2022, training starting ASAP.
Essential Duties and Responsibilities:
The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.
Key Tasks:
- Own your store’s overall business to drive efficiency and grow sales
- Manage, supervise and direct the activities of the retail team
- Regularly run financial and operational reports to ensure optimal efficiency and financial performance
- Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures
- Enforce policies and ensure that staff follows best practices.
- Oversee and manage product inventory and compliance records.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire team to deliver the highest level of customer experience.
- Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers
- Ensure the safety and satisfaction of both the customers and employees
- Promote sales, service, and profit goals and lead staff to exceed them.
- Serve as a liaison to the local community as well as regulatory agencies.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Review performance of retail employees on a regular basis.
- Oversee all hiring, discipline, termination or advancement of employees.
- Ensure team communication, and lead team meetings.
- Coach, develop and maximize the success of all employees.
- Analyze business and create action plans to achieve store goals.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.
- Oversee receipt of wholesale and internal product deliveries.
- Manage workload and prioritize tasks independently
- Performs other related duties as assigned
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Demonstrated written skills to convey high-level concepts in concise written form.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Must possess strong conflict management skills and hold others accountable.
- Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
- Knowledge of laws and regulations related to cannabis operations.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Demonstrated reliability, dependability and flexibility in work habits.
- Possess a strong attention to detail and accuracy.
- Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).
- Ability to research and understand regulations for particular cannabis retail markets.
- Ability to work independently and contribute effectively as part of a team.
Education and Experience:
- Highschool diploma required; some college preferred
- 3+ years of management experience required
- 5+ years of retail or customer service experience required
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Work Location: One location
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Retail Store Manager
Here is your opportunity to join Team Elevated! We are a rapidly expanding cannabis company looking for professional individuals to join our management team in Billings, Montana. The successful candidate will be able to enhance customer satisfaction and provide patient support, while training and developing staff. The Retail Store Manager is responsible for all retail operations within the store. Candidates will have the most success if they have a background in customer service, employee recruitment, or retail management. Store manager responsibilities may include supervising Assistant Store Managers.
Responsibilities
- Meet customer expectations by training, motivating, mentoring and providing feedback to sales staff regularly
- Ensure high levels of customer satisfaction through excellent customer service while adhering to state laws and company policies
- Maintain daily communication and reports with Retail District Manager
- Ensure staff are able to successfully meet Elevated standards
- Maintain outstanding store condition and visual merchandising standards
- Maintain a positive attitude and culture at all times
- Conduct personnel performance appraisals to assess training needs and build career paths every 90 days under the supervision of District Manager
- Perform monthly staff audits
- Hire, train, and empower staff regularly to ensure tasks are completed within the appropriate time frame
- Deal with all issues that arise from staff or customers
- Additional store manager duties as needed
Skills
- Successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Able to take direct feedback and learn from mistakes
- Must follow strict organizational structure
Requirements
- Travel may be required up to 10% of the time
- Must successfully complete 30 day training period
- Degree in Business Administration or relevant field preferred
Hiring Immediately, Cannabis, Marijuana
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
- Management: 1 year (Preferred)
Work Location: One location
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Job Title: Retail Store Manager
Reports to: District Retail Manager
Hours: Full-Time
Location: Greater Springfield Area
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Sweet Dirt is opening a new location in Rockland, ME!
Opening Date TBD - October 2022, training starting ASAP.
Essential Duties and Responsibilities:
The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.
Key Tasks:
- Own your store’s overall business to drive efficiency and grow sales
- Manage, supervise and direct the activities of the retail team
- Regularly run financial and operational reports to ensure optimal efficiency and financial performance
- Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures
- Enforce policies and ensure that staff follows best practices.
- Oversee and manage product inventory and compliance records.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire team to deliver the highest level of customer experience.
- Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers
- Ensure the safety and satisfaction of both the customers and employees
- Promote sales, service, and profit goals and lead staff to exceed them.
- Serve as a liaison to the local community as well as regulatory agencies.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Review performance of retail employees on a regular basis.
- Oversee all hiring, discipline, termination or advancement of employees.
- Ensure team communication, and lead team meetings.
- Coach, develop and maximize the success of all employees.
- Analyze business and create action plans to achieve store goals.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.
- Oversee receipt of wholesale and internal product deliveries.
- Manage workload and prioritize tasks independently
- Performs other related duties as assigned
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Demonstrated written skills to convey high-level concepts in concise written form.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Must possess strong conflict management skills and hold others accountable.
- Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
- Knowledge of laws and regulations related to cannabis operations.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Demonstrated reliability, dependability and flexibility in work habits.
- Possess a strong attention to detail and accuracy.
- Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).
- Ability to research and understand regulations for particular cannabis retail markets.
- Ability to work independently and contribute effectively as part of a team.
Education and Experience:
- Highschool diploma required; some college preferred
- 3+ years of management experience required
- 5+ years of retail or customer service experience required
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Experience:
- Supervising Experience: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
Work Location: One location
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ASSISTANT MANAGER
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.
- Work with other team members to ensure dispensary operations are compliant.
- Coach, develop and maximize the success of all associates.
- Communicate effectively and in a timely manner with the store manager.
- Be a positive influence and cheerleader to all dispensary staff, and patient/customers.
- Oversee operational execution, ensuring all policies and procedures are being followed.
- Ensure loss prevention / security policies and practices are being followed.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.
- Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
- Coordinate and partner with management to drive the success of promotions and loyalty program.
- Oversees and signs off on product buys from our wholesale partners.
- Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished.
- Maintain accurate records for all necessary documents; including but not limited to: daily cash reconciliations, delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, log books, inventory adjustments and destruction reports, in accordance with Company and State guidelines.
- Other duties as assigned by the Management Team.
COMPETENCIES:
- Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.
- Must have the ability to manage and prioritize multiple projects and meet deadlines.
- Must have excellent interpersonal skills as well as a friendly and outgoing personality.
- Must possess excellent conflict resolution skills and the ability to manage difficult or emotional situations.
- Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational structure.
- Observes and adheres to regulatory, safety and security procedures.
REQUIREMENTS:
- Must be 21 years of age or older
- 2 years of retail experience in the cannabis industry
- Must have MED employee badge
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Application Question(s):
- Do you have a valid MED badge?
Experience:
- retail cannabis: 2 years (Preferred)
- Retail Management: 1 year (Preferred)
Work Location: One location
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.
- Work with other team members to ensure dispensary operations are compliant.
- Coach, develop and maximize the success of all associates.
- Communicate effectively and in a timely manner with Administration.
- Be a positive influence and cheerleader to all dispensary staff, and patient/customers.
- Analyze key business metrics, create action plans and gain buy-in from the team.
- Oversee operational execution, ensuring all policies and procedures are being followed.
- Ensure loss prevention / security policies and practices are being followed.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.
- Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
- Coordinate and partner with management to drive the success of promotions and loyalty program.
- Oversees and signs off on product buys from our wholesale partners.
- Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished.
- Maintain accurate records for all necessary documents; including but not limited to: daily cash reconciliations, delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, log books, inventory adjustments and destruction reports, in accordance with Company and State guidelines.
- Other duties as assigned by the Management Team.
COMPETENCIES:
- Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.
- Must have the ability to manage and prioritize multiple projects and meet deadlines.
- Must have excellent interpersonal skills as well as a friendly and outgoing personality.
- Must possess excellent conflict resolution skills and the ability to manage difficult or emotional situations.
- Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational structure.
- Observes and adheres to regulatory, safety and security procedures.
REQUIREMENTS:
- Must be 21 years of age or older
- 2 years of retail management in the cannabis industry
- Must have MED employee badge
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Do you have a valid MED badge?
- How many years of cannabis retail management do you have?
Work Location: One location
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Retail Store Manager will oversee the operation of the Curaleaf Dispensary. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, MJ Freeway, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 5+ years of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Essential Duties and Responsibilities: Store Manager
- Maintains the highest level of presentation, customer service, and compassion to all patients
- Responsible for managing the dispensary department in a manner that supports the organizations mission
- Provide departmental leadership to assure that all departmental operations such as admissions, patient consulting, product dispensing, cash management, inventory management, inventory auditing, outreach, marketing and ordering are functioning with integrity and in the most cost efficient, compassionate and compliant manner
- Performing monthly, quarterly and annual sales reviews and provide suggestions for improvement to the Executive Director
- Responsible for ensuring vigilance, adherence and departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, submissions of reports, preparation of policies and procedures, acting as a departmental contact person for regulators and law enforcement personnel
- Reviewing, maintaining and updating all departmental SOP's and assuring that any changes are communicated to employees and the most recent SOP versions are available 24/7 for planned and unplanned audits by regulators and organization management
- Overseeing and ensuring cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with all departmental SOP's
Compliance:
- Practice policies and procedures related to the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons
- Assists the Regional Manager in maintaining all regulatory licenses and renewals
- Responsible for ensuring all employees state registration identification cards are renewed each year
- First point of departmental contact with State and Local regulatory representatives
- Responsible for leading and complying with planned and unplanned quarterly audits / inspections
Inventory Control and Management:
- Creating new product and price points for cannabis products and paraphernalia products
- Ensuring proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations
- Overseeing and ensuring nightly audits & 30-day audits are being conducted in conjunction with all departments
- Responsible for organizing regular meetings with suppliers to optimize discounts and achieve the best pricing in the market
Marketing and Outreach:
- Organize and lead guest tours and maintaining relationships with physicians, patients, politicians and professionals in the community that we serve
- Responsible for ongoing education and outreach program relating to medical cannabis for the benefit of member patients
- Responsible for maintaining all social media content in a professional way that portrays a best in class company image
- Coordinate on the success of promotions, coupon and recommend future promotions and sales
- Measure customer satisfaction through surveys and interviews
- Responsible for the preparation of content for all educational materials and presentations
Human Resources:
- Partners with the Human Resources Director in reviewing salaries, writing appraisals, and disciplinary actions when required
- Records Retention
- Responsible for resolving day to day employee benefits administration issue
- Planning & coordination of staff meetings and company sponsored events
Education and/or Experience:
- Bachelor's Degree in business, management, or related areas
- Experience working in a heavily regulated industry; 5-7 years in progressively responsible retail experience, including at least three years in a management position
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Physical Requirement:
- Work may require prolonged sitting/standing, some bending, stooping and stretching
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus
- Occasionally lifting up to 30 pounds
Curaleaf is an Equal Employment Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Retail Store Manager will oversee the operation of the Curaleaf Dispensary. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, MJ Freeway, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 5+ years of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Canna Vita, Kenosha, WI's premier CBD shop is seeking a General Retail Manager who will be responsible for managing the day-to-day operations of a wellness-focused retail store and quick serve café in Downtown Kenosha.
Canna Vita was founded with the goal of bringing alternative health into the hands of our community. We specialize in cultivating the highest quality, lab tested hemp infused products. With a variety of cannabinoids, methods of use, and accessories, Canna Vita is your one stop shop for all things cannabis.
In addition to retail operations, the General Manager will also be responsible for overseeing the startup and operations of a quick serve café within the same retail space and will be managing a team of 2-5 members.
Starting salary is $45,000/year with the potential for profit sharing.
Knowledge, Skills, Abilities, Requirements:
- A minimum 2 years of retail management experience is required
- A minimum of 2 years of food service or quick service is required
- ServSafe Manager's certification is a plus. If not certified, Canna Vita will pay for course (however exam to be completed on your own time)
- Must have a previous background in working with multiple vendors, placing orders, managing deliveries, and keeping current with our products
- Qualified candidates must be self-starters, possess a high level of attention to detail, be an effective communicator and have the ability to work independently
- Have excellent computer skills, including email, spreadsheets, and Google Drive
- Ability to maintain accurate, up-to-date inventory
- Have reliable transportation
- Be dependable with good attendance and punctuality
- Be available for some evening and weekend shifts
Job Type: Full-time
Pay: From $45,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Kenosha, WI 53140: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you willing to submit to a background check?
- Are you at least 21 years of age?
Experience:
- Retail management: 2 years (Preferred)
- Food service: 2 years (Required)
Work Location: One location
Apply for this job with Canna Vita
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Urbana (https://urbananow.com/) is one of California's leading cannabis dispensary brands with tthree locations in San Francisco and exciting expansion plans.
Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).
The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special. We are seeking an experienced, passionate Store Manager to lead our team and create exceptional experiences for our customers!
If you love working in an energized retail setting and have a creative and compassionate streak, you'll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.
Your working hours will be divided between overseeing the retail floor and administrative tasks. You will be working closely with the General Manager to deliver all objectives. Duties will involve delivering a great customer experience, mentoring and training staff, scheduling, opening and closing store procedures.
ESSENTIAL FUNCTIONS:
- Successfully create a hospitable place for customers to enjoy and learn about our products.
- Communicate effectively with staff and customers to drive sales while providing excellent customer service.
- Educates staff and customers on the various strains, uses, and methods of delivery and titration.
- Demonstrates a working knowledge and complies with all state/ municipal laws and regulations.
- Ensures overall safety & cleanliness of the store.
- Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
- Maintains open communication with management and retail staff.
EDUCATION & EXPERIENCE:
Cannabis industry experience is a requirement.
- Minimum 3 years of management experience in cannabis AND retail, hospitality, or customer service. Preferably in a retail cannabis environment.
- 21 years of age or over.
- High school diploma or GED equivalent. College degree preferred.
- Willing to work long days and weekends with a flexible work schedule, based on business needs.
- POS Experience, LeafLogix preferred.
- METRC experience
- Must be computer friendly-Microsoft Word/Excel, Google Drive, Scheduling, Hiring platform.
COMPENSATION & BENEFITS
- Competitive wages
- Health, dental, vision insurance and life insurance
- Two weeks paid vacation
- Bonus eligibility
- Semi-annual performance reviews
- Employee discounts
- Training and ongoing cannabis and leadership education
- Group social activities
- Opportunity to grow with our expanding business
Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Good Living Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- San Francisco, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- cannabis retail management: 1 year (Required)
Work Location: One location
Apply for this job with Urbana
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbana (https://urbananow.com/) is one of California's leading cannabis dispensary brands with tthree locations in San Francisco and exciting expansion plans.
Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).
The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special. We are seeking an experienced, passionate Store Manager to lead our team and create exceptional experiences for our customers!
If you love working in an energized retail setting and have a creative and compassionate streak, you'll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.
Your working hours will be divided between overseeing the retail floor and administrative tasks. You will be working closely with the General Manager to deliver all objectives. Duties will involve delivering a great customer experience, mentoring and training staff, scheduling, opening and closing store procedures.
ESSENTIAL FUNCTIONS:
- Successfully create a hospitable place for customers to enjoy and learn about our products.
- Communicate effectively with staff and customers to drive sales while providing excellent customer service.
- Educates staff and customers on the various strains, uses, and methods of delivery and titration.
- Demonstrates a working knowledge and complies with all state/ municipal laws and regulations.
- Ensures overall safety & cleanliness of the store.
- Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
- Maintains open communication with management and retail staff.
EDUCATION & EXPERIENCE:
Cannabis industry experience is a requirement.
- Minimum 3 years of management experience in cannabis AND retail, hospitality, or customer service. Preferably in a retail cannabis environment.
- 21 years of age or over.
- High school diploma or GED equivalent. College degree preferred.
- Willing to work long days and weekends with a flexible work schedule, based on business needs.
- POS Experience, LeafLogix preferred.
- METRC experience
- Must be computer friendly-Microsoft Word/Excel, Google Drive, Scheduling, Hiring platform.
COMPENSATION & BENEFITS
- Competitive wages
- Health, dental, vision insurance and life insurance
- Two weeks paid vacation
- Bonus eligibility
- Semi-annual performance reviews
- Employee discounts
- Training and ongoing cannabis and leadership education
- Group social activities
- Opportunity to grow with our expanding business
Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Good Living Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Ability to commute/relocate:
- San Francisco, CA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How many years of cannabis retail management experience do you have?
Apply for this job with Urbana
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Craft Store Manager
Seeking the perfect fit for the Store Manager position at a boutique style craft supply store in Round Rock, TX. I need someone who will be responsible for the management of store to maximize sales, customer satisfaction, presentation and profitability as well as help minimize inventory shortages. As well, I need you to effectively guide employees in the planning and implementation of all store processes, including ordering, receiving, stocking, and presentation. Position is approx. 30-35 hours per week, includes some weekends.
To be a great fit for this role you need to have a consistent work history, strong work ethic and previous retail management experience. You must enjoy crafting and have a creative side.
General Manager Qualifications:
Excellent customer service and communication skills
Previous management experience
Must be self-motivated and possess the desire to learn new skills
Excellent problem-solving skills
Friendly personality and ability to create rapport with customers and employees
Ability to delegate effectively
Must have crazy MAD organizational skills with strong attention to detail
Knowledge of Silhouette or Cricut products a HUGE plus
Job Tasks and Responsibilities:
Represent the store in a professional and positive manner and ensure all employees do the same
Ensure all employees are fulfilling their job responsibilities and that store policies and procedures are followed by providing leadership and direction
Assist in the development and modification of procedures and policies to cut costs and increase profits
Ensure quality customer service and resolve customer complaints
Take action to learn all products and services offered to assist and educate customers based on their project needs
Stay on top of current industry trends; products and techniques are always changing, it is important that we stay informed not only to educate our customer’s, but also to bring in new inventory that will be profitable
Assist with maintaining social media and answering questions through social media comments and direct messages
Develop relationships and place orders with suppliers
Manage employee scheduling to most effectively meet the needs of the store and drive store profitability
Help protect the store from theft by being aware of possible theft situations and eliminating them
Assist owner in the planning and execution of floor displays and encourage collaboration of ideas among team members
Ensure all employee or customer conflicts are documented
Collaborate with owner and design production manager on store promotions and events and apply marketing strategies
Arrange and implement initial and ongoing employee training
Reprimand and terminate employees when necessary
Communicate with owner and carry out their vision and philosophy in the operation
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Round Rock, TX: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with Texas Vinyl Dispensary
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary
Diem’s Store Managers lead teams to maximize the long-term financial output of their stores by serving the needs of their employees, routinely executing critical tasks, and delivering a rewarding customer experience every time. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high-performance teams that execute quickly and effectively for the sake of our customers. All employees in the dispensary report directly to this person. They are expert delegators, utilizing their staff to accomplish day-to-day tasks with limited supervision, while also being available to assist when needed. The Store Manager will work from the daily, weekly, and monthly Management checklists and report any incomplete tasks to the Vice President of Operations on a weekly basis. The role is intended to be primarily people-driven, ensuring that the day-to-day operations are in a steady state.
Primary Tasks/Responsibilities:
- Work directly with the team to drive sales and exceed financial goals.
- Ensure customer satisfaction in-store and online, address customer grievances, respond directly to customer feedback and communications to meet and exceed their expectations.
- Leader of people, ensuring all staff are trained properly, given the resources needed to succeed, and held accountable for their performance and conduct.
- Recognize, reward, and celebrate individual employee successes.
- Routine execution of documented quarterly one on ones with all direct reports, as well as performance reviews, improvement plans, and individual development plans based on the needs of the employee.
- Ensure systemic conformity to all written operating procedures and company policies by dispensary personnel, including but not limited to Diem’s attendance, timekeeping, breaks, off-the-clock work, non-smoking, drug-free workplace, abusive conduct, anti-theft, anti-harassment, equal opportunity, and anti-retaliation policies.
- Coordinate with HR Management whenever corrective action is needed for an employee’s violation of policy, poor performance, or prohibited conduct.
- Effectively staff and schedule employees, ensuring all full-time personnel are scheduled at a minimum of 30 hours per week, the business does not accrue overtime, and that the demands of the business are adequately resourced for high performance.
- Process time off requests and make adjustments to the schedule as needed, ensuring compliance with Diem’s Sick-Time/PTO policies as well as with federal and state labor laws.
- Execute necessary timecard adjustments for payroll processing prior to the deadline; validate time card discrepancy submission accuracy.
- Facilitate team meetings, including the monthly mandatory in-store meeting and voluntary weekly Level 10 meetings; relay and articulate company priorities and focus to the team.
- Maintain and develop all measurables and scorecards; use them as a way to keep a pulse on the store’s performance and make adjustments when necessary.
- Work closely with Operations Management to maintain sufficient stock of marijuana and essential supply inventories
- Execute objectives from Operations Management personnel to push aging inventory, including aiding in the execution of price adjustments, bundle creations, and overall menu management.
- Execute daily check-ins with Specialists and Leads to assist with the successful completion of their routine tasks; troubleshoot and engage any escalations from employees as needed.
- Ensure all routine inventory, security, and compliance audits are completed in a timely manner pursuant to state regulations; assist wherever needed.
- Ensure all operating checklists are completed properly and in a timely manner; submit all checklists and audits to Diem Operations.
- Monitor employee cash and marijuana handling; investigate and follow up with discrepancies to identify the root cause of any issues (report evidence of theft to HR and the VP of Operations, Law Enforcement, and the Cannabis Control Commission).
- Execute necessary administrative tasks and maintenance in Diem’s Tech Stack, including but not limited to Flowhub, dutchie, Wheniwork, Metrc, Simplifya, and Gsuite for the store’s digital workflows and record-keeping.
- Ensure compliant record keeping of all receipts, invoices, manifests, and personnel files, which must include but are not limited to employee job descriptions, CORI background checks, agent registration attestations, RVT certificates, training logs, corrective actions, and one on one documents.
*
- Management Core Processes
- * Employee Onboarding Procedure
- * Marijuana Agent Registration
- Employee I-9 Verification
- Employee Record Keeping
- Employee Scheduling
- Employee One on One Procedure
- Employee Corrective Action Procedure
- Employee Personnel Action Procedure
- Employee Development Procedure
- Standard Operating Checklists and Internal Audits
Management Core Policies Marijuana Handling Policy
- * Cash Handling Policy
- Conduct and Behavior
- Attendance and Tardiness
- Timekeeping
- Confidentiality
- Personal Appearance and Hygiene
- Personal Cell Phone Use
- Drug and Alcohol
- Solicitation and Distribution
Key Objectives of Store Management: Limit turnover and develop talented staff for the long term
- * Work closely with personnel to ensure they understand the objectives of the business and their roles in the organization
- Prevent loss; maintain accurate inventories and cash deposits
- Control overhead and generate profit
- Operate in compliance with local and state cannabis regulations
- Maintain high store standards and brand appeal
- Retain current customers
- Generate 5-star reviews online through Diem’s listings
*
*
- Essential Skills and Strengths
- Strong written and verbal communication skills, strong teamwork skills and positive relations skills to be successful. Self-motivated and has the ability to work independently and make decisions. Utilizes time effectively to complete unfinished tasks within the organization. Excellent organizational skills, detail oriented. Pleasant, professional, and personable. Able to work well under pressure, resolve conflicts, prioritize tasks, and follow through with ideas. Ability to lead and motivate a team.
ALL applicants must be over the age of 21 and consent to a CORI background check.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Worcester, MA 01604: Reliably commute or planning to relocate before starting work (Required)
Experience:
- cannabis management: 1 year (Required)
Work Location: One location
Apply for this job with Diem Cannabis
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The goal of the Store Manager is to enhance the customer experience and drive sales while promoting a positive work environment geared toward growth and development. As the Store Manager, you will be responsible for the day-to-day operations at the retail level which include: hiring, onboarding, training, scheduling, operations, cash handling, inventory, and compliance. The role requires strong leadership skills to develop the customer service skills of your staff and in turn, develop strong relationships with clientele and increase sales.
Job responsibilities:
- Hire & train a passionate staff through mentorship and development.
- Improve processes to promote the growth of the company.
- Use of software tracking systems.
- Inventory Accountability
- Cash handling.
- Handle customer and employee concerns.
- Familiarity with product knowledge and recommendations.
- Maintain the facility.
- Create an inviting environment to gain new customers and increase returning clientele.
- Provide support with multiple employee initiatives and team building.
- Create systems for a smooth running store that promotes the brand's mission and upholds regulations.
- Transfer Checking
- Ability to lift, bend, twist stand for a long period of time and reach
Salary
$50000 - $75000 USD per year
Required Skills
- Must be 21 years of age or older.
- Must have Smoke Shop experience
- 5+ years of leadership experience in a high-volume retail sales environment.
- Proven track record of developing talent.
Desired Skills
- Cannabis or Smoke shop experience Required.
- Experience working in a retail environment with inventory including some sort of regulated product (e.g., alcohol, pharmaceuticals, perishables, etc).
About Smash Glass and Vape
Smash is a family-owned and operated head shop. We currently have 2 brick and mortar stores and are opening more soon. We're your one-stop shop for all your vape, glass, hookah, or more needs! We've got just about everything you need, from herbal remedies to heady local pipes.
Benefits
Smash Glass and Vape has a full suite of benefits including Dental, Vision, Life, Critical Illness, Accident, generous PTO plans, and a 401K.
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
- Tips
Ability to commute/relocate:
- Aurora, CO 80014: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Leadership: 1 year (Required)
- Retail sales: 1 year (Required)
- Smoke Shop: 1 year (Required)
- Cash handling: 1 year (Required)
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Smash Glass and Vape
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Under the direction of the Dispensary Manager, Assistant Manager will oversee the operation of the Curaleaf Dispensary. Assumes full management responsibility in the absence of the Dispensary Manager. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, Biotrack, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists Store Manager in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 1 year of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbana (https://urbananow.com/) is one of California's leading cannabis dispensary brands with two award-winning locations in San Francisco and exciting expansion plans.
Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).
The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special. We are seeking an experienced, passionate Store Manager to lead our team and create exceptional experiences for our customers!
If you love working in an energized retail setting and have a creative and compassionate streak, you'll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.
Your working hours will be divided between overseeing the retail floor and administrative tasks. You will be working closely with the General Manager to deliver all objectives. Duties will involve delivering a great customer experience, mentoring and training staff, scheduling, opening and closing store procedures.
ESSENTIAL FUNCTIONS:
- Successfully create a hospitable place for customers to enjoy and learn about our products.
- Communicate effectively with staff and customers to drive sales while providing excellent customer service.
- Educates staff and customers on the various strains, uses, and methods of delivery and titration.
- Demonstrates a working knowledge and complies with all state/ municipal laws and regulations.
- Ensures overall safety & cleanliness of the store.
- Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
- Maintains open communication with management and retail staff.
EDUCATION & EXPERIENCE:
Cannabis industry experience is a requirement.
- Minimum 3 years of management experience in cannabis AND retail, hospitality, or customer service. Preferably in a retail cannabis environment.
- 21 years of age or over.
- High school diploma or GED equivalent. College degree preferred.
- Willing to work long days and weekends with a flexible work schedule, based on business needs.
- POS Experience, Treez preferred.
- Must be computer friendly-Microsoft Word/Excel, Google Drive, Scheduling, Hiring platform.
COMPENSATION & BENEFITS
- Competitive wages
- Health, dental, vision insurance and life insurance
- Two weeks paid vacation
- Bonus eligibility
- Semi-annual performance reviews
- Employee discounts
- Training and ongoing cannabis and leadership education
- Group social activities
- Opportunity to grow with our expanding business
Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Good Living Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Apply for this job with Urbana
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Title: Retail Assistant Store Manager
Note: This is an ever evolving document. Job responsibilities and duties can change per needs of the business.
Summary:
This position is responsible for supporting the Store Manager with all aspects of store operations, including coaching and developing the retail team in delivering the LIT mission statement to every customer. The Assistant Store Manager is considered a “Store Manager in Training”, with the ability to perform all Store Manager functions and have the capability to operate the store in the absence of the Store Manager. This position will also be responsible for maintaining and setting cultural expectations of the retail department.
Essential Functions:
- Assist and support the store Manager will any and all operational requirements of the retail store:
- Staffing/scheduling/time off requests/work hours
- Training/development/evaluations/onboarding of retail staff as needed
- Sales training with employees to motivate them to reach and exceed sales goals
- Monitoring and supervision of retail employees to maximize efficiency, minimize errors and enforce all company policies and procedures
- Acute focus on safety and compliance
- Communication about the store's weekly and monthly sales information
- Professional and accurate circulation of company information to retail employees
- Determining job requirements, interviewing applicants & reviewing applicant qualifications
- Ensuring that inventory is accurate and adequate, including backstock, ordering product and loss prevention.
- Working with vendors and agencies to address and resolve various matters.
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures.
- Respond to customers’ needs in a timely fashion.
- Accountable for knowing and accurately using LIT point of sales (POS) system
- Ability to open and close the store independently, as sole Manger on Duty.
- Improve the operational systems, processes, and policies as they related to the training of retail employees in support of the organization’s mission.
- Support management, management reporting and information flow.
- Working knowledge of MED regulations and compliance. Makes good judgment calls pertaining to regulations.
- Designs optimal workflow and effective training process.
- Must be able to work and communicate with all upper management positions in order to facilitate training needs, status, and recommendations, as well as take in feedback about trainee performance after training is over.
- Addresses minor employee issues (I.e., write ups, interviewing, sending someone home etc.) and escalates decision-making on personnel issues to the manager.
- Maintains a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Additional Functions:
- Perform any additional duties or responsibilities as assigned by Management.
- Ability to partner with the Store Manager on all operational matters and sully support all aspects of the store.
- Represent the company in a professional and positive manner.
- Ability to creatively cultivate long-term customer relationships.
- Ability to address and resolve problems in a professional manner.
- Must have basic Microsoft Office and Google Drive skills, experience with POS software, cash management and banking knowledge.
- Team player mentality and strong attention to detail.
- Ability to listen well and communicate effectively orally and in writing with various audiences.
- Ability to use initiative and independent judgment appropriately.
- Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
- Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the general public.
- Must have strong communication skills with the ability to express ideas clearly and concisely in written and verbal formats.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, METRC, Flowhub Classic, Flowhub Cashier, Homebase, Slack, Gusto, Gmail, spreadsheet applications and any form of electronic mail.
Additional Requirements:
- Colorado driver’s license or State ID card
- Must be a minimum of 21 years of age
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must obtain and retain a state-issued MED Occupational badge
Minimum Education and Experience:
- High School Diploma or equivalent required, bachelor’s preferred
- At least 2 years’ experience in retail, with at least 1 year in a management role in retail or customer service
- Must be able to accommodate scheduling expectations by supervising the store a minimum of five (5) full shifts per week, including weekends, evenings, and holidays.
- Ability to work independently, manage projects and meet deadlines
- Strong organizational skills
Working Conditions:
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- Professional and effective communication, both written and verbal and handle various types of media and equipment.
- PHYSICAL DEMANDS: May be required to stand and/or walk for extended periods of time. Must be able to lift, carry and balance up to 30 pounds, or double that with assistance.
- Ability to handle and diffuse high-stress situations and a fast-paced company.
- All new employees will serve a 90-day probationary period to enable the Management team to determine suitability.
Reasonable accommodation:
LIT provides reasonable accommodation to qualified employees with disabilities as defined by the Americans with Disabilities Act (ADA). It is the employee’s responsibility to notify the manager if an accommodation is needed and
LIT reserves the right to request a medical certification from a treating physician prior to making any reasonable accommodations.
Job Type: Full-time
Pay: From $47,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Tips
Application Question(s):
- How many years of cannabis industry experience do you have?
License/Certification:
- MED Badge (Required)
Work Location: One location
Apply for this job with Mile High Medical Cannabis LLC (dba Lit)
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
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The Holistic Connection Nashville is currently seeking a high-energy, self-motivated cannabis enthusiast to manage our Murfreesboro location!
Responsibilities for the position include retail store and dab bar sales, driving customer traffic, serving and educating customers on the benefits of cannabis, managing inventory, and employee scheduling. The position also involves marketing and promoting the store via door-to-door networking, social media, and direct email.
Requirements include:
- 21 years or older
- Cannabis Enthusiast
- Customer Service experience
- Manage inventory, employees, and engage with customers.
Qualifications:
- Leadership, highly organized, computer savvy
- Scheduling, time management
- Community outreach, event coordinating,
- Familiarity with the product line, ability to upsell/engage
- Familiar with Lightspeed Retail POS (bonus)
- Event Planning and Sales (preferred but not required)
- Bartending or server experience (preferred but not required)
The Holistic Connection is the premier hemp dispensary in Tennessee with 11 locations surrounding Greater Nashville and beyond. With over a decade of combined experience as a licensed grower in California and Tennessee, we are veterans in producing the highest quality flower and cannabis-derived products on the market.
Job Type: Full-time
Pay: Up to $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Work Location: One location
Apply for this job with The Holistic Connection.
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At Canna Provisions, our mission is to make life’s journey better by providing premium cannabis products to all types of customers from first-time shoppers to experienced consumers. Our team is comprised of cannabis industry experts and pioneers who want to provide friendly outposts for residents and visitors in Western Massachusetts. We believe that cannabis, when used appropriately, is a friend of humanity, and want to make it accessible for adults from all walks of life. We’re proud of our commitment to diversity, equity, and inclusion, and are looking for like-minded individuals to join us!
We’re seeking a Retail Store Manager to oversee all aspects of operations at our Holyoke dispensary, including hiring and training new employees, ensuring sales targets are met, and that all operations are performed in compliance with applicable regulations.
Could you be the right fit for our team?
We’re looking for someone who:
* Doesn’t rest until the job is done
* Multitasks with the best of them
* Works well as part of a team
* Has a hunger to learn and grow
* Enjoys a job where every day is different
Essential Job Functions:
* Manage retail associates, floor supervisors, and assistant managers.
* Review financial data, including balance sheets and profitability reports.
* Work with Human Resources to manage all aspects of the employee lifecycle, including recruiting and termination.
* Ensure all employees receive adequate training.
* Complete performance management activities, including employee appraisals and 1:1 meetings.
* Create a positive work environment through recognition and other means.
* Monitor store performance metrics, including productivity and customer complaints.
* Review and create standard operating procedures and recommend process improvements.
Required Qualifications and Skills:
Associate’s Degree or equivalent knowledge/work experience. 2-4 years’ retail experience. Previous supervisory experience is required. Must be familiar with Massachusetts Cannabis Control Commission requirements. Proficiency with Microsoft Office and/or Google Docs. Ability to communicate effectively both verbally and in writing, with customers and employees.
We offer a competitive salary, health, dental, vision, and life insurance, 401(k) with company match, paid holidays and vacation time, and the opportunity to learn and advance your career as part of our rapidly growing team.
If you’re ready for your next opportunity, apply today!
Canna Provisions, Inc. is an equal opportunity employer. Reasonable accommodations will be made for any qualified applicant or employee with a disability. Preference will be given to applicants who are residents of Holyoke, Pittsfield, or Springfield, MA, to individuals who are Cannabis Control Commission-designated Social Equity Program participants, who have past drug convictions, who have parents or spouses who have drug convictions, minorities, women, veterans, persons with disabilities, and/or persons who are LGBTQ+.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Work Location: One location
Apply for this job with CANNA PROVISIONS
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Highway Cannabis – Store Manager Job Description
Position Title: Retail Store Manager
Location: Marina Del Rey
Reports To: Regional Manager – Southern California
Main Purpose of the Role:
The Store Manager’s role is to achieve the store sales and profit targets by effectively managing their team, managing wages and other expenses in line with budgets, executing the Visual
Merchandising directives and upholding store standards while continually always providing exceptional customer service.
In the store, this leader drives his/her business through a focus on performance (sales, inventory results, and operational compliance), people (hiring, training, and HR), and process
(standard operating procedures).
Requirements:
- 40 hours/week in store
- Monday & Tuesday Opening Shifts
- One Closing Shift Per Week
- One Saturday or Sunday Shift Per Week
Role Accountabilities
Accountability: Financials
- Achieve sales budgets daily, monthly, quarterly, and annually and ensure that your store achieves or exceeds KPI benchmarks.
- Analyze sales by department and the categories within these departments weekly and constantly challenge the way your store and team operate to ensure store budgets are met or exceeded.
- Ensure wage costs are at or below budgets and compliant with wage and hour regulations.
- Improve the profitability of the store by monitoring margins, wage costs, expenses, and shrinkage levels.
- Effectively communicate with retail management regarding sales as required. Submit weekly reports accurately and on time.
- Encourage a sales focused and driven culture within your store.
- Oversee inventory control and loss prevention measures in store.
Highway Cannabis – Store Manager Job Description
- Manage the physical inventories/audits in your store and ensure they are completed on time each month without disruption to store sales.
Accountability: Customer Service
- Ensure that customer service and product knowledge is of the highest standard and is always demonstrated.
- Ensure all staff has a “customer first attitude” in store.
- Be prepared to discuss customer and merchandise feedback upon request.
- Resolve customer complaints in a professional, friendly, and timely manner in accordance with Highway’s customer service standards.
Accountability: Leadership / Staffing
- Responsible for hiring/recruiting and training for all employees in the store on all aspects of their position.
- Responsible for providing constructive feedback regarding performance and conduct of all sales and inventory staff.
- Create a positive work environment that results in high retention and low turnover.
- Induct all new employees in line with SOP’s and minimum training requirements are being met.
- Initiate and participate in all product knowledge training sessions and ensure all staff provide superior product knowledge and service.
- Ensure your employees are highly motivated, honest, reliable, and capable of performing their assigned responsibilities/duties.
- Where required, actively coach and counsel employees to enable them to reach their fullest potential.
- Write and conduct annual reviews for sales staff. Ensure candid constructive feedback and goals are set.
- Effectively supervise the store environment by planning, organizing and delegating tasks to meet store goals and expectations of sales and operations.
Accountability: Store Standards
- Know and understand Highway’s history, vision, mission, purpose and company principles and values.
- Ensure a clean, professional working environment in accordance with the Highway Standards and merchandise guidelines, making sure that the store is left clean, tidy, and filled at the end of each day.
- Ensure dress and presentation of yourself and your staff always reflects a high standard.
- Current Highway product must be worn in store by all staff per the Uniform Guidelines.
- Manage minor store maintenance projects.
- Timely reporting of maintenance issues to Regional Manager.
Highway Cannabis – Store Manager Job Description
Accountability: Inventory Control / Compliance
- Be knowledgeable and ensure your store’s compliance with Highway’s policies, procedures, and standards as well as DCC requirements.
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety (OSHA and IIPP), inventory control, and loss prevention.
- Manage the accurate movement of product in and out of your store.
- Comply with the invoice audit process and ensure accuracy.
- Be constantly aware of the floor and backroom stock levels.
- Inform Regional Manager or buying department if there are any issues with product replenishment or quality.
- Ensure the store follows all procedures specific to stock control- intake, receiving, returns, damages, waste, etc.
- Ensure all store records, files and SOPs are maintained to company standard and are up to date. Employee files must be completed correctly and kept updated and old employee files to be sent to HR.
- Be sure all banking procedures are implemented by management and are being done correctly. Including but not limited to: depositing cash, chargebacks, banks discrepancies, shortages/overages, etc.
- Ensure new hire paperwork is completed correctly and forwarded to payroll for set up within time target prior to employee beginning the onboarding process.
- All documents relating to reviews, UPNs, and any other documents required by HR to be presented and delivered in a professional and timely manner. Responsible for all HR troubleshooting with underlying managers and staff.
Accountability: Product Merchandising / Marketing
- Ensure the execution of all VM directives are understood, actioned and followed.
- Meet all VM deadlines, including window directives. Ensure floor sets happen in a timely manner as well as marketing and signage updates.
- Communicate regularly with the Regional Manager on any store specific or marketing needs.
- Provide feedback to Regional Manager and Purchasing Team to ensure all product needs are being communicated and met when possible.
- Work with Regional Manager and Marketing Team on community marketing opportunities and ensure they are in line with Highway vision.
- Constantly audit store standard from merchandising and cleaning to the back-stocking of product and filling.
Highway Cannabis – Store Manager Job Description
- Make certain the brand is being represented in the best way possible from the staff to the overall look and feel of the store.
Accountability: Personal
- Demonstrate strong leadership and lead by example.
- Take a global mind-set, acting as one company, one brand and putting the company’s best interests first.
- Live the company vision and values.
- Don’t be afraid to challenge the status quo, take risks, innovate, and learn from failures.
Qualification & Experience Requirements:
What is the typical background required to competently perform the responsibilities of the job?
- Great motivation
- Excellent management skills with strong leadership skills
- Strong merchandising skills and experience
- Ability to lead a team in the pursuit of common goals
- Ability to articulate company direction and focus
- Possess a strong sense of urgency & ownership
- Highly organized and detail oriented, with the ability to manage multiple tasks with moving parts
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
- Work a flexible, full-time schedule to include days, evenings, weekends, and holidays.
- Physical presence in retail store and ability to move quickly throughout store and obtain stock in backroom as necessary (including lifting boxes up to approximately 25 pounds, climbing step stools/ladders and standing/walking for long periods of time)
- Ability to arrive to work on time and follow a retail schedule, including working during holidays and busy season
- At least 2 years’ experience in Store Management, preferably for a vertical retailer.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Marina Del Rey, CA 90292: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Marina Care Givers
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Holistic Connection Murfreesboro is currently seeking a high-energy, self-motivated cannabis enthusiast to manage our Murfreesboro location!
Responsibilities for the position include retail store and dab bar sales, driving customer traffic, serving and educating customers on the benefits of cannabis, managing inventory, and employee scheduling. The position also involves marketing and promoting the store via door-to-door networking, social media, and direct email.
Requirements include:
- 21 years or older
- Cannabis Enthusiast
- Customer Service experience
- Manage inventory, employees, and engage with customers.
Qualifications:
- Leadership, highly organized, computer savvy
- Scheduling, time management
- Community outreach, event coordinating,
- Familiarity with the product line, ability to upsell/engage
- Familiar with Lightspeed Retail POS (bonus)
- Event Planning and Sales (preferred but not required)
- Bartending or server experience (preferred but not required)
The Holistic Connection is the premier hemp dispensary in Tennessee with 11 locations surrounding Greater Nashville and beyond. With over a decade of combined experience as a licensed grower in California and Tennessee, we are veterans in producing the highest quality flower and cannabis-derived products on the market.
Job Type: Full-time
Pay: Up to $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Holidays
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Work Location: One location
Apply for this job with The Holistic Connection.
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ASSISTANT MANAGER
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.
- Work with other team members to ensure dispensary operations are compliant.
- Coach, develop and maximize the success of all associates.
- Communicate effectively and in a timely manner with the store manager.
- Be a positive influence and cheerleader to all dispensary staff, and patient/customers.
- Oversee operational execution, ensuring all policies and procedures are being followed.
- Ensure loss prevention / security policies and practices are being followed.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.
- Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
- Coordinate and partner with management to drive the success of promotions and loyalty program.
- Oversees and signs off on product buys from our wholesale partners.
- Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished.
- Maintain accurate records for all necessary documents; including but not limited to: daily cash reconciliations, delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, log books, inventory adjustments and destruction reports, in accordance with Company and State guidelines.
- Other duties as assigned by the Management Team.
COMPETENCIES:
- Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.
- Must have the ability to manage and prioritize multiple projects and meet deadlines.
- Must have excellent interpersonal skills as well as a friendly and outgoing personality.
- Must possess excellent conflict resolution skills and the ability to manage difficult or emotional situations.
- Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational structure.
- Observes and adheres to regulatory, safety and security procedures.
REQUIREMENTS:
- Must be 21 years of age or older
- 2 years of retail experience in the cannabis industry
- Must have MED employee badge
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Application Question(s):
- Are you vaccinated against Covid?
- Do you have a valid MED badge?
Experience:
- retail cannabis: 2 years (Preferred)
- Retail Management: 1 year (Preferred)
Work Location: One location
Apply for this job with Kind Love, LLC
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Retail Store Manager will oversee the operation of the Curaleaf Dispensary. This person will work to improve dispensary sales, profitability, and image through extraordinary customer service, protection of store assets, supervising team members in the absence of the store manager.
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers feedback and coaching.
- Greets patients and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Curaleaf service traits.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and team members, opening/closing/changing shifts, task delegation and scheduling team members
- Supervises the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise. • Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Supervises operations of assigned location including strict compliance with all applicable laws and regulations.
- Maintains knowledge of all computer and technology systems and software (e.g. registers, MJ Freeway, etc.). Ensures response to all systems problems by contacting information technology support and seeking solutions.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned, including assisting team members as needed.
- Willing to travel to other locations for training and/or coverage Daily Planning and Execution
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers. Business Performance Management
- Receives exposure to analysis of financial and performance data for the store, pharmacy, and clinic.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss. People and Performance Management
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Ensures training of team members; provides coaching and mentoring. • Issues constructive discipline and makes discipline recommendations.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing the vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members.
- Develops and delivers performance management for direct supervises. Training and Personal Development
- Participates in the company and on-the-job training to improve skills and productivity and attends training requested by the Dispensary Manager, Director of Dispensary Operations and other company leaders
- Follows performance improvement plans offered by dispensary manager and director of dispensary operations
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management, seeking best practices.
Communications
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication are open between management and non-management team members.
- Assists in planning and attending community events.
Basic Qualifications
- Bachelor's Degree prior to position start date or High School Diploma/GED
- 5+ years of retail supervisory experience
- Experience in the medical cannabis industry desirable, but not required
- Must be 21 years old
- Subject to background check per state cannabis regulations
- Must be able to work weekends and some holidays
- Excellent oral and written communication skills
- Proficient computing skills
- Innate desire to achieve success and a work ethic to match
- Ability to critically think and problem solve without direction
- High level of integrity
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all inclusive.
The Store Manager actively leads store operations to ensure smooth and efficient Team performance and outstanding customer experiences. Outstanding customer experiences are achieved through these three management pillars: Operations Management, Team Member Development, and Inventory Management.
The Store Manager effectively manages the operations of their store when they:
Ensure the satisfaction and safety of all visitors and customers and that outstanding customer experience is being provided.
Achieve KPI goals for retention, P&L management, net revenue, and customer retention.
Oversee the Manager-On-Duty to ensure register balances, daily closeouts, and daily deposit reconciliations are thorough and exact.
Achieve proper staffing by ensuring store schedules are on-time, according to the master schedule, and implemented effectively.
Ensure company policies and best practices are observed in all store operations and by all Team Members.
Ensure compliance with applicable local, state, and federal laws and regulations.
The Store Manager demonstrates leadership and develops effective teams when they:
Ensure Team Member issues are resolved in a timely and respectful manner.
Support team member development and success when they train, monitor, evaluate, coach and correct performance as needed.
Create an employment environment that positions Origins | Rose Mary Jane as an employer of choice by hiring, training, developing, coaching, supporting, and valuing talented Team Members.
Utilize company technology to ensure excellence in employee training and development.
Evaluate and review Team Member performance informally as well as formally once every quarter.
The Store Manager effectively manages store inventory when they:
Ensure all products are displayed correctly, labeled accurately, filled-in, and well merchandised.
Ensure the timely verification and receipt of all product deliveries.
Ensure the accuracy of physical inventory and compliance with physical inventory audit requirements.
Ensure Team Members are providing the Purchasing Manager with the information necessary to manage purchases and products to meet the needs of the customer.
Partner with marketing and the Purchasing Manager to escalate product issues and determine promotions, pricing, and purchases.
The Store Manager makes every decision in alignment with the Company Values when they:
Demonstrate an awareness of their own world view and that different world views exist.
Demonstrate respect for and openness to cultural differences.
Demonstrate respect and a positive, caring attitude towards all customers and colleagues.
Proactively seek ways to improve the experience of the customer and their own performance.
Reports To:
The Store Manager reports directly to the district manager.
Performance Requirements: (Knowledge, Skills and Abilities)
Able to read and understand financial reporting and proformas
Possess expert knowledge about Cannabis products, methods of delivery and applications
Demonstrate an understanding of cannabis culture, customer behavior and buying trends
Be proficient with software and technology required of the role including the Inventory Management/Point of Sale systems, Email systems, Microsoft Office Suite, KPI dashboard, etc.
Possess excellent written/verbal communication skills, problem solving skills, leadership skills, and team development skills.
Work Environment
Work is generally performed in a busy dispensary and requires frequent contact and interaction with customers, vendors, and visitors.
Hours and shifts worked per week are varied and include mornings, nights, afternoons, and weekends. Shifts vary depending on hours of operation and business needs.
Physical Demands
Ability to operate a computer, keyboard, iPad, receipt printer, and other point of sale equipment.
Frequent reaching and grabbing.
Frequent standing and moving for prolonged periods of time.
Occasional stooping, kneeling, crouching, using ladders, and moving up to 50 lbs.
Required Education and Experience
3 or more years of management experience in a retail business
1 or more years managing a team of 20 or more employees
High school diploma or equivalent
Must be 21+
Preferred Education and Experience
Management experience in the cannabis industry
Previous experience as a store or general manager
Bachelor’s degree in business administration
EEO Statement
At Origins | Rose Mary Jane, we believe our workforce should be as diverse as the cannabis plant itself. We actively seek out people of different backgrounds and encourage all to apply. Your race, age, gender, religion, sexual orientation, skin color, national origin, and any other protected characteristic that makes you uniquely you, are welcome here.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply for this job with Origins Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this position
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Store Manager
Here is your opportunity to join Team Elevated! We are a rapidly expanding cannabis company looking for professional individuals to join our management team in Billings, Montana. The successful candidate will be able to enhance customer satisfaction and provide patient support, while training and developing staff. The Retail Store Manager is responsible for all retail operations within the store. Candidates will have the most success if they have a background in customer service, employee recruitment, or retail management. Store manager responsibilities may include supervising Assistant Store Managers.
Responsibilities
- Meet customer expectations by training, motivating, mentoring and providing feedback to sales staff regularly
- Ensure high levels of customer satisfaction through excellent customer service while adhering to state laws and company policies
- Maintain daily communication and reports with Retail District Manager
- Ensure staff are able to successfully meet Elevated standards
- Maintain outstanding store condition and visual merchandising standards
- Maintain a positive attitude and culture at all times
- Conduct personnel performance appraisals to assess training needs and build career paths every 90 days under the supervision of District Manager
- Perform monthly staff audits
- Hire, train, and empower staff regularly to ensure tasks are completed within the appropriate time frame
- Deal with all issues that arise from staff or customers
- Additional store manager duties as needed
Skills
- Successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Able to take direct feedback and learn from mistakes
- Must follow strict organizational structure
Requirements
- Travel may be required up to 10% of the time
- Must successfully complete 30 day training period
- Degree in Business Administration or relevant field preferred
Hiring Immediately, Cannabis, Marijuana
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
Apply for this job with Elevated
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Store Manager
Here is your opportunity to join Team Elevated! We are a rapidly expanding cannabis company looking for professional individuals to join our management team in Billings. The successful candidate will be able to enhance customer satisfaction and provide customer support, while training and developing staff. The Retail Store Manager is responsible for all retail operations within the store. Candidates will have the most success if they have a background in customer service, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.
Responsibilities
- Meet customer expectations by training, motivating, mentoring and providing feedback to sales staff regularly
- Ensure high levels of customer satisfaction through excellent customer service while adhering to state laws and company policies
- Maintain daily communication and reports with Retail District Manager
- Ensure staff are able to successfully meet Elevated standards
- Maintain outstanding store condition and visual merchandising standards
- Maintain a positive attitude and culture at all times
- Conduct personnel performance appraisals to assess training needs and build career paths every 90 days under the supervision of District Manager
- Perform monthly staff audits
- Hire, train, and empower staff regularly to ensure tasks are completed within the appropriate time frame
- Deal with all issues that arise from staff or customers
- Additional store manager duties as needed
Skills
- Successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- Able to take direct feedback and learn from mistakes
- Must follow strict organizational structure
Requirements
- Travel may be required up to 10% of the time
- Must successfully complete 30 day training period
- Degree in Business Administration or relevant field preferred
Hiring Immediately, Cannabis, Marijuana
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
Apply for this job with Elevated
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this position
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
POSITION SUMMARY:
The Retail Manager is the highest position in the company’s retail department. The ideal individual for this role has a background in managing a retail store, METRC certified, familiar with POS software, and working knowledge of the Massachusetts cannabis industry as a whole, including the brands, current trends, and products within it. The Dispensary Manager is responsible for overseeing all daily store operations with primary authority over inventory control, scheduling, and departmental budgeting.
GENERAL RESPONSIBILITIES
- Maintain the integrity and security of the dispensary by allowing only authorized personnel into dispensary and ensuring all products are stored appropriately.
- Prevention of diversion by following and enforcing company standard operating procedures pursuant to Cannabis Control Commission regulations.
- Point of Sale system management to ensure all relevant information is recorded and tracked accurately.
- Maintain absolute confidentiality for consumers, and particularly patients, at all times.
- Prioritize patient purchases and at a minimum ensure medical cannabis inventory is stocked at all times.
- As a public facing position, the dispensary manager is expected to be a professional representative of the company to the community.
- Oversight of daily, weekly, and monthly inventory audits.
ROLE SPECIFIC RESPONSIBILITIES
- Managing product inventory, goods for display, and making key decisions about stock control.
- Ensuring there is zero inventory shrinkage or misconduct by retail associates.
- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
- Manages and motivates a team to increase sales and ensure efficiency.
- Develop new ongoing initiatives in dispensary consistent with company branding and marketing initiatives.
- Managing and motivating retail staff to increase and improve sales and ensure efficiency.
- Analyzes and appraises the effectiveness of retail operations and staff and makes appropriate adjustments.
- Ensuring standards of quality, customers service and health and safety are met.
- Responding to and overseeing customer questions, complaints and comments both in person and electronically, and making recommendations to management and employees for policies and practices to address complaints that are heard consistently.
- Updating management on business performance, new initiatives and other pertinent issues.
- Touring the sales floor regularly, talking to employees, customers, identifying and resolving urgent issues.
- Conducting sales transactions when required.
- Ensuring adequate managerial coverage for opening and closing the Dispensary.
- Assistance in managing the company’s wholesale platform.
DEVELOPMENT GOALS
- Retail startup: Planning for staffing through phased opening; Ensure POS and cash management systems are efficient and in working condition.
- Ability to maintain positive team cohesion in order to gain support and results.
QUALIFICATIONS
- Ability to pass a background check and drug screening
- Strong communication
- Age 21 or older
- Ability to work nights and weekends in periods where no other coverage is available.
- 3 years minimum retail, preferably in cannabis, management experience.
- Associates/Bachelors degree in business management or related experience.
PHYSICAL DEMANDS
You will be expected to work a minimum of 40 hours on site weekly. Members of the retail team are expected to work weekends and holidays at times. Your work indoors requires that you maintain responsible personal standards for hygiene. You will be expected to stand for extended periods of time, and lift and carry at least 30 lbs. regularly (100 lbs. with assistance).
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Holistic Health Group is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Middleborough residents and those living in areas of disproportionate impact from the war on drugs preferred.
ABOUT HOLISTIC HEALTH GROUP, INC.:
Holistic Health Group is a vertically integrated medical and adult use Cannabis company built from the ground up to produce sustainable medicine with efficiency and a skilled workforce. The company is a leader in using environmentally conscious practices in all of its operations from cultivation, through processing and manufacturing, and retail sales. The company is in the process of commencing its operations at the headquarters in Middleborough, MA, with planned operations in other towns throughout the State. Ideal candidates for HHG should be self-starters, and looking for opportunities to advance in the industry.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Middleboro, MA 02346: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail sales: 2 years (Required)
Work Location: One location
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The General Manager (GM) is responsible for day-to-day operations of the dispensing facility. They oversee all activities related to compliance, operations, and patient service delivery of the dispensing facility to include patient identification and registration, record retention, product tracking, inventory control, sales and excellent patient experience delivery. The GM leads the dispensary team, manages the P&L, fosters patient satisfaction, and ensures compliance with all state and local regulations.
Major Areas of Responsibility include:
- Directly supervising the activity within the dispensary to include dispensary staff hiring, training, performance management, and retaining top quality staff.
- Ensuring compliance with all State and local medical marijuana regulations.
- Providing management and leadership in the dispensary to include monitoring all point of sale transactions, managing patient and inventory specific logs as required by regulations, monitoring the receipt, storage and auditing of all inventory, ordering new inventory and supplies, maintaining accurate records, ensuring the security and confidentiality of all patient information, as well as overall compliance with labor laws.
- Resolving all inventory discrepancies and patient-staff conflicts.
- Establishing and executing plans to detect, identify and prevent dispensing errors related to product packaging, labeling, and dispensing.
- Managing and implementing policies and procedures for any retesting of returned approved medical marijuana products, storage and/or disposal of such products, and meeting reporting requirements for adverse events and product recall.
- Implementing and maintaining security systems for tracking, record keeping, record retention and surveillance related to all product at every stage of storage, delivery, transportation, and distribution.
- Resolving employee concerns and performance or behavioral issues with the support of Human Resources as needed.
- Maintaining the facility conducive to a positive patient experience and satisfactory employee work environment.
- Providing company-wide communication to staff and managing change as needed.
- Ensuring employee safety, wellness, and health & welfare.
Other Responsibilities:
- Participates in developing and implementing operational rules, regulations, policies, and procedures
- Manage, supervises and directs the activities of the dispensary team
- Enforces dispensary policies and ensures that staff follows best practices
- Oversees and manages quality product inventory and financial records
- Ensures the dispensary remains compliant with security, inventory and local and state regulations
- Manages financial records and cash handling procedures
- Manages and inspires internal staff to deliver the highest level of customer experience
- Ensures the safety and satisfaction of both the patients and employees
- Provides education for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms
- Works with District manager to create budgets and forecast sales.
- Promotes sales, service, and profit goals and leads staff to exceed them
- Facilitates business relationships with wholesalers and other vendors to negotiate and procure an adequate supply of quality products
- Oversees employee scheduling
- Serves as a liaison to the local community
- Maintains in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Reviews performance of other dispensary employees on a regular basis
- Oversees all hiring, discipline, termination or advancement of employees
- Performs other related duties and projects as business needs require at direction of management
Required skills:
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to function well in a high-paced and at times stressful environment
- Proficient with METRC, Point-of-sale system, and related software
Education and Experience:
- Must be at least 21 years of age
- High school diploma or equivalent
- At least four years of related experience, cannabis experience preferred but not required
*
Physical requirements:
- Prolonged periods of sitting at a desk and using a computer
- Prolonged periods of standing or sitting while performing job functions
- Frequently moving inventory weighing up to 20 pounds
Job Type: Full-time
Pay: x
Benefits:
- X
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- General Manager: 4 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
About Harvest Care Medical
Harvest Care Medical (“HCM”)is a West Virginia-owned company committed to bringing high quality medical cannabis products to West Virginia’s patients. HCM was awarded 1 of only 10 cultivation and processor licenses by the State, and the maximum 10 retail dispensaries out of 100 statewide.
Equal Opportunity
HCM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Charles Town, WV 25414: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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Hello, we are looking for a Dispensary Retail Manager for our newly opened Retail Delivery Service. The responsibilities of the role are to:
- Oversee Compliance
- Inventory Control
- Manage orders
- Establish and Maintain relationships with Vendors
Must be proficient in Microsoft and Adobe Products in addition to Metrc.
Job Type: Full-time
Pay: $36,000.00 - $60,000.00 per year
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
The company adheres to all COVID-19 precautions as per CDC Guidelines.
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
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The Dispensary Manager is responsible to ensure the smooth operation of the dispensary facility by overseeing and directing all day-to-day operations and store personnel. The successful candidate will possess outstanding customer service skills, provide problem-solving skills, shows an attention to detail, has strong interpersonal and management abilities, and shows strong organizational, administrative, and time management skills. The Dispensary Manager is responsible for leading and directing the Budtenders, and other store personnel by ensuring professional growth and development. The job requires proper dispensary practices including, but not limited to, monitoring/evaluating/implementing store SOP's, lead coaching and team member development, and proper and safe storage of all cannabis products. The Dispensary Manager is also responsible for following all state statutes and regulations while also upholding the mission and values of Eden Craft Cannabis, LLC and ensures that their team delivers high standards at all time.
Management : Metrc Inventory Management, Hiring, Training, Cash Handling, Purchasing, Budgeting, Staff Scheduling, Sale Implementation.
Cannabis Customer Service : Greeting customers, advising customers on suitable cannabis products based on their needs, budget, and preferences.
Product Sales : Gaining knowledge on all the products in the store, striving to meet sales goals and aiming for a high average transaction price.
Cash Handling : Processing payments, managing financial transactions and balancing cash registers / cash drops, processing returns, carefully and accurately discounting products.
Compliance Maintenance : Weighing, packaging, and labeling cannabis products as required by law. Accurately checking customer identification to verify that they are of legal age. Ensuring no customer is sold over their daily legal limit. Exit Packaging.
Cannabis Handling : Ensuring that the sales floor is completely stocked at all times, and maintaining the cannabis tracking system by following SKU numbers and only scanning barcodes. Correctly fulfilling orders based on customer requests.
Maintaining Sanitation : Ensuring the dispensary and all workstations are clean, organized and fully stocked at all times. Cleaning cannabis utensils and ensuring cannabis / cannabis products never touch a non-clean surface or a bare hand.
Communication / Teamwork : Utilization of communication platforms with coworkers and management. Works well with others and shows a willingness to cooperate.
Dependability / Attendance : Arriving on time for scheduled shifts. Eagerness and willingness to participate upon arrival. Ability to get to the shop within short notice.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Plexi-glass separation between customers and staff. Customers are required to wear masks. We have laser thermometers and finger oxygen sensors.
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 3 years (Required)
- Cannabis Industry: 3 years (Preferred)
- Metrc Inventory Management: 1 year (Required)
License/Certification:
- Oregon Marijuana Handler Card (Required)
Work Location: One location
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Nature’s Medicines Retail Store Manager is primarily responsible for day-to-day operations for the store, which include effective performance management in coordination with the People & Culture team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Retail Store Manager oversees all activities related to the operation of the Dispensary including patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located. The ideal candidate is proactive, knowledgeable, and dependable.
RESPONSIBILITIES AND DUTIES:
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Participate in ongoing education and professional development opportunities.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies.
- Work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Work with the Regional Management to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Makes recommendations to the executive team on ways to improve efficiency.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage service labor, scheduling, training, and payroll.
- Work with People & Culture and Talent Acquisition in hiring of team members.
- Conduct regular staff meetings to motivate employees and keep them updated on current rules, regulations and laws that pertain to their day-to-day duties.
- Conduct performance reviews with all team members on a consistent basis.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.
- Greets all customers in a warm, sincere, and helpful manner.
- Be a subject matter expert on all functions of the PSP role.
- Responsible for opening and closing of the dispensary (Key Holder).
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Makes recommendations to the executive team on ways to improve efficiency.
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Additional duties as assigned by management.
QUALIFICATIONS *
- Experience working in a dispensary required.
- Minimum 2 years of experience leading a team in the retail, restaurant, grocery, or other service industry management with profit and loss accountability.
- Must maintain active credentials based on state requirements (ie: Facility Agent Card)
- Must have the ability to push, pull, or lift a minimum of 50 pounds.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, walking, or working in front of a computer throughout the workday.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Proficiency using MS Office applications.
- Ability to create and maintain a customer focused culture.
- Proven ability to manage multiple projects, set priorities, and meet deadlines.
- Knowledge of office management systems and procedures.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Excellent communication skills both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
WORK CONDITIONS AND PHYSICAL REQUIREMENTS *
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Must have the ability to push, pull, or lift a minimum of 50 pounds.
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- Bachelor’s degree preferred.
- High school diploma or GED required.
**The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Location: 482 Globe St., Fall River, MA 02724
Job Type: Full-time
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The Store Manager is primarily responsible for day-to-day operations for the store, which include effective performance management in coordination with the People & Culture team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Dispensary Manager oversees all activities related to the operation of the Dispensary to include patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located.
Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Store Manager is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships to assist with the retail team when needed.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Work with People & Culture and Talent Acquisition in hiring of team members.
- Train and schedule all staff by working with your Assistant Store Manager and Lead Patient Service Providers.
- Effectively manage service labor, scheduling and payroll.
- Conduct performance reviews with all team members on a consistent basis.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Maintain excellent facilities conducive to enhancing employee productivity.
- Work hand-in-hand with the Regional Manager to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.
- Makes recommendations to the executive team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required.
- Minimum 2 years of management experience in the retail, restaurant, grocery or other service industry highly desired.
- Previous management experience and proficiency in high volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Experience in leading a team is a must.
- Ability to create and maintain a customer focused culture.
- Can-do attitude is a must.
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Location: 3140 Carrillo’s RdSte L, Santa Fe, NM 87507
Job Type: Full-time
Pay: $41,000.00 - $43,000.00 per year
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Secret Garden is a fast-growing, vertically integrated (Retail, Cultivation, and Manufacturing) cannabis company looking to hire a Retail Assistant Manager to oversee all aspects of our Cannabis Retail store operations.
Job Type: Full-time
Job Title: Retail Assistant Manager
Salary: Compensation based on experience
Key responsibilities include:
· Assisting in employee hiring and performance management
· Assisting in operation management of the Retail Store
· Establishment of policies and procedures for operational and marketing activities
· Compliance and cash management activities
· Assisting in product selection, pricing, and display in the store
· Inventory management
· Other duties as assigned
Qualifications:
· Experience working with cannabis
· Experience managing a team
· Passion for learning
· High level of personal integrity
· Organized, punctual, and ability to work as a team player
· Proactive, self-motivated, and hard working
· High School diploma or equivalent
· Minimum 2 years related work experience
· Positive attitude
· Team player
· Excellent written and verbal communication skills
· Microsoft Office and math skills
· Point-of-sale software experience a plus
· Strong attention to detail
Physical Ability:
· Able to reach, bend, stoop, and frequently lift up to 40 pounds.
· Be able to work in a standing position for long periods of time (up to 8 hours).
· 21+ years of age
License
· Anchorage Municipality Food Handler’s Card (required)
· Alaska Marijuana Handler’s Card (required)
Extra Benefits:
· Two weeks PTO accrued throughout the year
· Seven paid holidays
· On-site employee parking
· Employee discounts and incentives
· Quarterly company celebrations
· Workplace amenities, coffee, snacks, sparkling water, etc.
· Opportunities to advance from within
· A fun and rewarding environment
· Overtime as available
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Work Location: One location
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Exciting opportunity to join Insa! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager - Provisioning Center and Retail Store
High Haven Retail LLC
The General Manager is responsible for the day-to-day operations of the dispensary, including oversight of the departments within, such as customer service, inventory, sales, and security. The GM also has store-level responsibility for accounting, compliance, recordkeeping, and reporting.
Responsibilities
- Manage the day-to-day operations by coordinating and facilitating all the store’s transactions and processes
- Open and/or close the store, and ensure the duties of all staff are completed
- Liase with law enforcement, local and state officials, vendors, and the local community
- Ensure compliance, by implementing company policies and ensuring staff adhere to best practices
- Motivate and inspire staff to provide the highest level of customer service
- Ensure the safety and satisfaction of all customers and staff
- Complete reporting for expense and income tracking
- Oversee inventory management
- Manage staff relations and scheduling
- Plan, identify, communicate, and delegate responsibilities to the store management team to ensure a smooth flow of operations within the company.
- Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement.
- Facilitate event coordination with HH Entertainment
- Manage with integrity and honesty
- All other duties as assigned by supervisor
Requirements
Education, Training, and Certifications
- Bachelor’s degree in retail management, or commensurate experience
- Cannabis related certifications, courses, or trainings preferred
- Must have a complete understanding of the federal, state, and municipal rules and regulations regarding the sale and consumption of cannabis
- Must complete all trainings provided by management
Skills and Experience
- Demonstrated passion to serve the medical and recreational cannabis community
- Advanced knowledge of cannabis and cannabis products
- Cannabis industry experience desired, but not required
- Experience with managing a retail facility a must
- Proven ability to manage a team effectively
- Strong operational skills in fast-paced and customer service environments
- Knowledge of effective inventory management
- Working knowledge of business processes and system development
- Understanding of accounting principles and ability to interpret financial data
- Proficiency with computers and technology, including Microsoft 365 programs and cannabis specific POS systems
- Knowledge of cannabis marketing technology a plus
- Ability to communicate clearly and concisely, both orally and in writing
- Capable of multitasking during high traffic times
Physical Requirements
- Must be at least 21 years of age
- Must be able to stand and walk for long periods of time
- Ability to lift up to 50 lbs
Schedule and Availability
- Regular Hours: Full time salaried position, including evening and weekend hours
- Additional Hours: additional hours may be required in the event of staff shortages or special events
Other Employment Information
- Employment at High Haven is contingent upon passing a background check
About High Haven
High Haven is a safe space for cannabis consumers to connect with the plant and a first-in-class place to work. We are committed to creating a culture where trust, respect, and compassion are the top priorities. High Haven doesn’t just exist to produce and sell cannabis. We also partner with local businesses to promote entertainment, such as concerts, sporting events, and festivals. We are creating a better place to work, live, and play by delivering the best customer and employee experiences possible.
Apply for this job with High Haven Retail LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Ohio market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sweet Dirt is opening a new location in Bridgeton, ME!
Opening date TBD- likely early July.
The Sweet Dirt Retail Assistant Store Manager is responsible for assisting the Store Manager in administering the day to day operations of our retail location. This position is responsible for assigning daily duties to Retail Associates, opening and closing the store as well as conducting inventory audits. Qualified candidates will be self-driven, dependable, and organized. Overall, the Assistant Manager is responsible ensuring retail associates feel supported while embodying and perpetuating Sweet Dirt’s reputation of providing excellent customer service.
Key Tasks:
- Manage and inspire team to deliver the highest level of customer experience
- Collaborates with other managers to plan, direct, and coordinate programs and projects.
- Supervise and direct the activities of the retail team on the day to day basis
- Oversee and manage product inventory and compliance records.
- Creates & prints barcodes for new product in NAV
- Finalizing sales in Metric
- Shared responsibility with manager for counting down drawers and making cash drops and change as necessary.
- Updates Weedmaps and Leafly to reflect inventory in a timely manner.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Collaborates with manager to analyze costs, benefits, and losses of company profits
- Trains new Retail Associates on store policy
- Trains and updates all retail associates on new cannabis products
- Assists with correcting timecards of retail staff
- Has the authority to address personnel issues in the absence of the Store Manager
- Manage financial records and cash handling procedures
- Ensure the safety and satisfaction of both the customers and employees
- Performs other related duties as assigned.
Key Attributes:
- Knowledge of laws and regulations related to cannabis operations.
- Basic math and cash handling skills
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Ability to respectfully provide constructive feedback about an employee’s performance
- Excellent verbal and written communication skills.
- Ability to create and present ideas, reports, and budgets in various formats.
- Ability to work both independently and collaboratively.
- Excellent time management skills with the ability to assign and delegate tasks.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Highschool diploma required; some college preferred
- 2+ years of retail or customer service experience required
- Previous leadership or supervisory experience preferred
Expectations:
- The Assistant Manager should set the tone for the store. This means enforcing rules and regulations as needed, but also, maintaining a collaborative and welcoming environment.
- The Assistant Manager should go directly to the Manager with any concerns about Retail Associates performance issues or morale issues amongst the group.
- The Assistant Manager should feel empowered to present new ideas about store operations to the Store Manager but should not enact drastic or significant changes without the approval of the Store Manager.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bridgton, ME 04009: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Store Managers: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Work Location: One location
Apply for this job with Sweet Dirt
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sweet Dirt is opening a new location in Bridgton, ME!
Opening Date TBD - likely early July.
Essential Duties and Responsibilities:
The Store Manager is responsible for overseeing the operations of our retail location and will directly manage a team of 10+ employees. This person will serve as a liaison between the retail environment and our leadership staff. Qualified candidates will be self-driven, dependable, and organized. Overall, we are looking for someone who will deliver consistent and positive customer experiences and drive profitable sales.
Key Tasks:
- Own your store’s overall business to drive efficiency and grow sales
- Manage, supervise and direct the activities of the retail team
- Regularly run financial and operational reports to ensure optimal efficiency and financial performance
- Assists in creating budgets and sales forecasts. Participate in developing and implementing operational rules, regulations, policies, and procedures
- Enforce policies and ensure that staff follows best practices.
- Oversee and manage product inventory and compliance records.
- Ensure the retail environment remains compliant with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire team to deliver the highest level of customer experience.
- Assess the competition; leverage customer insights and feedback to drive the business and be the store of choice for our customers
- Ensure the safety and satisfaction of both the customers and employees
- Promote sales, service, and profit goals and lead staff to exceed them.
- Serve as a liaison to the local community as well as regulatory agencies.
- Maintain in-depth knowledge of products in the store, as well as industry-wide product knowledge.
- Review performance of retail employees on a regular basis.
- Oversee all hiring, discipline, termination or advancement of employees.
- Ensure team communication, and lead team meetings.
- Coach, develop and maximize the success of all employees.
- Analyze business and create action plans to achieve store goals.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance in the retail environment.
- Oversee receipt of wholesale and internal product deliveries.
- Manage workload and prioritize tasks independently
- Performs other related duties as assigned
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Demonstrated written skills to convey high-level concepts in concise written form.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Must possess strong conflict management skills and hold others accountable.
- Knowledge and understanding of standard concepts, practices, and procedures within the retail cannabis environment.
- Knowledge of laws and regulations related to cannabis operations.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Demonstrated reliability, dependability and flexibility in work habits.
- Possess a strong attention to detail and accuracy.
- Advanced skills in Excel, Word, and similar Google based programs (i.e. Sheets).
- Ability to research and understand regulations for particular cannabis retail markets.
- Ability to work independently and contribute effectively as part of a team.
Education and Experience:
- Highschool diploma required; some college preferred
- 3+ years of management experience required
- 5+ years of retail or customer service experience required
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 3 years (Required)
- Customer Service: 5 years (Required)
Work Location: One location
Apply for this job with Sweet Dirt
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this position
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Hiring an enthusiastic and experienced General Manager for The Artist Tree cannabis retail store in Fresno, CA.
General Manager Responsibilities:
- Oversee cannabis retail service
- Oversee daily operations in retail and lounge spaces, including employee management
- Build rapport with customers and foster approachable and welcoming store environment
- Utilize previous experience to motivate staff and achieve sales goals
- Manage onsite cash through strict cash handling protocols
- Review financial reports and budgets
- Manage labor and other operating expenses
- Analyze sales data and consumer trends to tailor product offerings, pricing and promotions
- Manage POS and track-and-trace systems
- Coordinate in store events and community outreach programs
- Manage in store security systems and security personnel
- Initiate, coordinate, and enforce operational and personnel policies and procedures
- Maintain compliance with local and state cannabis regulations
Qualifications
- 5+ years of retail, restaurant, or other hospitality management experience
- 2+ years of experience in licensed cannabis business preferred
- Highly adaptable to a variety of job functions
- Previous business launch experience preferred
- Knowledge of employment and labor policies preferred
Benefits:
- Health and Dental Insurance Reimbursement after 90 days of employment
About the Business:
The Artist Tree provides unique destinations for cannabis exploration and art. Our flagship store is located on Santa Monica Blvd. in the heart of West Hollywood, with a consumption lounge space on the 2nd floor now open! With two other locations in the Koreatown and Beverly Grove neighborhoods and a third operation in Riverside, CA. Our locations blend together local art exhibits, cannabis cultivation, retail, and delivery. We are currently seeking General Manager candidates for our Fresno location.
www.theartisttree.com
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant management: 5 years (Preferred)
- Employee Management: 2 years (Required)
Work Location: One location
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South Florida's Sweetest Smoke Shop is growing and growing! We are looking for a responsible, results-driven individual to be responsible for managing one of our retail locations, and preferably with experience in management and the cannabis industry. Store Manager duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions while staying up-to-date the latest laws and regulations. As store manager you will be responsible for all the day-to-day operations. Pay incentives are salary based including paid time off and performance bonuses. Opportunity for growth from within the company.
Responsibilities
- Inventory control - Purchasing and management
- Employee hiring/training
- Employee scheduling
- Payroll calculations
- Maintain budget and meet company goals
- Maintain all company standards
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
Skills
- Work experience as a Retail Sales Manager, Customer Service Manager, Hospitality Manager, or similar role
- Experience with Microsoft Office
- Outgoing personality
- Ambition; driven to grow with company
- Basic understanding of sales principles and customer service practices
- Proficiency in English, Spanish
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
- Experience in the cannabis industry
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
Work Location: One location
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General Manager - Provisioning Center and Retail Store
High Haven Retail LLC
The General Manager is responsible for the day-to-day operations of the dispensary, including oversight of the departments within, such as customer service, inventory, sales, and security. The GM also has store-level responsibility for accounting, compliance, recordkeeping, and reporting.
Responsibilities
- Manage the day-to-day operations by coordinating and facilitating all the store’s transactions and processes
- Open and/or close the store, and ensure the duties of all staff are completed
- Liase with law enforcement, local and state officials, vendors, and the local community
- Ensure compliance, by implementing company policies and ensuring staff adhere to best practices
- Motivate and inspire staff to provide the highest level of customer service
- Ensure the safety and satisfaction of all customers and staff
- Complete reporting for expense and income tracking
- Oversee inventory management
- Manage staff relations and scheduling
- Plan, identify, communicate, and delegate responsibilities to the store management team to ensure a smooth flow of operations within the company.
- Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement.
- Facilitate event coordination with HH Entertainment
- Manage with integrity and honesty
- All other duties as assigned by supervisor
Requirements
Education, Training, and Certifications
- Bachelor’s degree in retail management, or commensurate experience
- Cannabis related certifications, courses, or trainings preferred
- Must have a complete understanding of the federal, state, and municipal rules and regulations regarding the sale and consumption of cannabis
- Must complete all trainings provided by management
Skills and Experience
- Demonstrated passion to serve the medical and recreational cannabis community
- Advanced knowledge of cannabis and cannabis products
- Cannabis industry experience desired, but not required
- Experience with managing a retail facility a must
- Proven ability to manage a team effectively
- Strong operational skills in fast-paced and customer service environments
- Knowledge of effective inventory management
- Working knowledge of business processes and system development
- Understanding of accounting principles and ability to interpret financial data
- Proficiency with computers and technology, including Microsoft 365 programming, Business Central, and cannabis specific POS systems
- Ability to communicate clearly and concisely, both orally and in writing
- Capable of multitasking during high traffic times
Physical Requirements
- Must be at least 21 years of age
- Must be able to stand and walk for long periods of time
- Ability to lift up to 50 lbs
Schedule and Availability
- Regular Hours: Full time salaried position, including evening and weekend hours
- Additional Hours: additional hours may be required in the event of staff shortages or special events
Other Employment Information
- Employment at High Haven is contingent upon passing a background check
About High Haven
High Haven is a safe space for cannabis consumers to connect with the plant and a first-in-class place to work. We are committed to creating a culture where trust, respect, and compassion are the top priorities. High Haven doesn’t just exist to produce and sell cannabis. We also partner with local businesses to promote entertainment, such as concerts, sporting events, and festivals. We are creating a better place to work, live, and play by delivering the best customer and employee experiences possible.
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We are looking for a high-achiever District Manager / Store Manager to act as the key link between the headquarters and assigned stores. You will help stores stay up to date with company policies and you will ensure focus on increasing sales and building productive customers’ relations. The successful candidate will be in charge of district’s day-to-day operations and will carry out company policies and guidelines.
Responsibilities
- Act as a liaison between the headquarters and the area’s branches by making regular visits and interacting with management
- Be in charge of operational practices making sure that each branch runs smoothly and meets projected revenues and sales estimates
- Coordinate with, report and make recommendations to senior management in order to grow market share, improve customer experience and drive growth
- Ensure that each branch delivers value and excellence to the clients
- Cultivate and grow a strong team of committed branch managers that will maintain profit margins and implement business plan
- Ensure that all projects are executed profitably and in compliance to standardized business practices
- Apply innovative approaches and techniques to keep updated with competition
THE OPPORTUNITY
Our company is a vertically integrated cannabis company that develops and operates high-end retail locations and premium brands. The Company has scaled its operations and has been named one of the top cannabis companies.
The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
The District Manager / Store Manager must:
- Meet operational expectations and maintain high product quality standards by following and upholding all of the company's policies, procedures, and security protocols
- Be responsible for following the company's Retail Operations Policy Guide to ensure consistent store operations across all retail locations; Creating brand loyalty, brand consistency, and ensuring repeat guest visits
- Interface with vendors, Purchaser, and Security personnel to coordinate the purchase of products, retail products in diversified markets.
- Perform tracking functions to account for inventory, ordering, accounts payable, logistics and deliveries, and sales; May assist the corporate office in analyzing data for trends
- Responsible for monitoring and using security cameras to maintain safety and security of facility; Ensuring regulatory compliance and upholding the company's operations standards
- Retain thorough and comprehensive knowledge of guest services, patient benefits, potency, contaminant and homogeneity testing procedures and benefits, sales, discounts and promotions, product pricing, The company's policy and procedure, regulations, HIPPA compliance, all functions of operations, and acts as a resource for all staff members
- Monitor overall retail sales and creates practical solutions to increase sales, including creation, implementation, and evaluation of promotions, discounts, and guest benefits
- Responsible for inventory control; Performing all receiving, transferring, reporting, reconciling, and inventory management functions within our software.
- Ensure cleanliness and organization of store, retail storage areas, office and store supplies, and any production areas of the facility; Oversee the stocking of retail items and supplies, and sanitization of all areas, including restrooms
- Responsible for increasing sales and profitability, by ensuring efficient operations, utilizing cost-saving measures, increasing productivity and limiting discretionary spending
- Responsible for overseeing team performance and the development, recruiting, training, and retention of high-caliber employees, including grooming staff for internal promotions and increased responsibility
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
- Bilingual skills a plus.
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- An environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES:
We offer benefit packages that may include: Medical, Dental, Vision, Paid Time Off, and Paid Holidays.
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Qualifications:
- At least 21 years of age and authorized to work in the US.
- Bachelor's degree is preferred.
- Track record of success as General Manager in retail, hospitality, and/or dispensary setting.
- Cannabis experience strongly preferred.
Knowledge of or willingness to learn state-specific cannabis laws and regulatory compliance is required.
Job Types: Full-time, Contract
Pay: $60,000.00 - $80,000.00 per year
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Palm Springs, CA 92262: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Store Manager Retail Cannabis $65K+ depending on experience
Liberty Market LLC
Lanesborough, MA 01237
Full-time
Job details
Job Type
Full-time
Full Job Description
Manger/ General Manager
MUST HAVE CANNABIS START UP / MANAGERIAL EXPERIENCE
The General Manager (GM) is responsible for providing strategic direction for the organization, maintaining day to day operations, and driving results, all while exemplifying and executing the company’s values and culture. The GM oversees the daily operation of the facility and monitors the management of all staff and departments. The GM also works with company support/ CEO to ensure sound recordkeeping and compliance with local and state regulations. Priorities include implementing organizational policies, hiring and supervising departmental employees, inventory maintenance, working any all positions required on day to day basis, maintaining statistical reports on daily operations, and representing the company mission and vision to elected officials, law enforcement, the media, and the general public.
Essential Job Functions
- Ensure full compliance with all applicable local and state statutes, rules and regulations; and any applicable federal statutes such as labor laws
- Implement and manage organizational policies and procedures
- Develop and maintain a safe environment for all employees, customers, visitors, and vendors
- Develop plans of action as required to ensure the optimal operation of the facility
- Screen, interview and hire management applicants (in concert with corporate Human Resources when applicable)
- Oversee department managers in screening, interviewing, and hiring departmental staff
- Communicate with managers and staff to ensure excellence in serving the community and fulfilling organizational goals
- Communicate with and coach management to ensure effective employee relations and proper labor practices
- Continuously evaluate the organization’s healing services program and work with management to improve the program as needed
- Attend courses and training for continuous education in the production of cannabis-infused products and edibles
- Implement an effective training program for employees in all aspects of product production
- Ensure ongoing evaluation and training of staff related to common
- Ensure ongoing evaluation and training of staff related to Adult-use consumer education
- Represent the organizational mission and vision at all times, including at public events and community outreach programs and to elected officials, media, and the general public
- Consult with the CFO/Accountant to manage budget and expenses, ensuring sound recordkeeping and fiscal compliance
- Apply the company’s critical success factors, as defined by upper management, in all operations
- Create, run, and analyze management reports and performance metrics to ensure patient satisfaction and efficient operations; document financial, inventory , customer trends; maintain sales and purchasing reports
- Manage and maintain the point-of-sale (POS) system and Inventory Management software; ensure systems meet all operations, reporting, and compliance requirements; troubleshoot system and software issues as needed
- Perform any and all necessary duties to maintain the successful, secure and compliant operation of the facility
Requirements
- Must be at least 21 years of age
- Must have Managerial Cannabis experience preferably start up. Medical ok.
- 1+ years’ experience in retail management
- Excellent communication skills
- Math and computer skills
Preferred Skills & Abilities
- Prior experience within the cannabis industry
- 2+ years’ experience in a retail General Manager role
- Experience in Cannabis industry
NOTE: This job description may not be all-inclusive. Employee may be asked to perform other related duties to meet the ongoing needs of the organization.
Work Remotely
- No
Job Type: Full-time
Pay: From $65,000.00+ per year depending on experience
Benefits:
- Employee discount
Application Question(s) if you have these contact us:
- Experience with METRC?
- Experience with Leaf Logix?
- Dispensary Management experience?
Work Location: One location
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Liberty Market
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Faded Smoke Shop is in need of a store manager. This is an extremely serious position involving design, digital marketing, signage design, employee scheduling and errand running (with gas reimbursement)
- Exceptional customer service skills
- 1 year + of verifiable experience in retail
- Live in Victoria, TX
- An updated resume
- Reliable transportation
- Bilingual preferred but not required
- Knowledge of Cannabis/Hemp strains strongly preferred
- Above average knowledge of Microsoft Word
- Inventory keeping experience preferred but not required
- Great people skills
- Highly dependable
- Employee scheduling experience
- Mild Digital design experience with Corel/Photo Shop is HIGHLY preferred and pay is extra with that experience!!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
Application Question(s):
- Do you live in Victoria?
- Do you have above average knowledge of Microsoft Word?
- Are you familiar with Corel Design or Photo shop?
- Do you have any digital design experience?
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with FADED
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Retail Store Manager Job Description
Adult Use/Recreational Cannabis Retail
We are in search of a Retail Store Manager for our Adult Use/Recreational Cannabis Retail store in Hollis Maine.
Prior experience in an Adult Use/Recreational retail store is helpful
The Retail Manger is responsible for the daily operations for the retail store. The candidate should have experience managing staff, placing orders, inventory control experience, experience with Metrc helpful. POS set up and maintenance experience helpful (Biotracks).
Retail Store Manager will write the staff schedule and coach and develop staff. Must have an over-the-top positive attitude with honed customer service skill.
This position starts with an hourly salary of $19/hr, with possible rapid growth potential. T
Please attach resume for consideration.
Thank you!
Job Type: Full-time
Pay: From $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
COVID-19 considerations:
Ability to commute/relocate:
- Hollis Center, ME 04042: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Candidate must be able to pass a federal background check
Experience:
- Customer service: 1 year (Preferred)
- Retail Store Managers: 1 year (Required)
License/Certification:
- Driver's License? (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location
Apply for this job with Maine Only
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this position
Apply for this job with INSA INC.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Kanna is a rapidly growing hemplifestyle brand headquartered in Charlotte NC. We are passionate about serving our customers and communities with enthusiasm and purpose to evolve and elevate our relationship and community education with hemp/cannabis.
Our mission is to be our communities leading Hemp brand at winning and serving customers, by delivering high-quality hemp products in a welcoming and modern environment. At Kanna, we believe in the life changing power of the hemp/cannabis plant and we’re here to lead the way.
This role motivates and organizes our team of sales associates while ensuring customer satisfaction, safety, product quality, security & compliance within the store. One of their main focuses is being responsible for overseeing the stores inventory activities that include receiving and recording new product, moving product within the store as needed and effectively monitoring supply to ensure there are no shortages. Also, the store manager will work collaboratively with Kanna owners and independently when they are not on-site, and is able to follow through with the overall operations of the store.
Key Responsibilities
Daily Store Operations
- Interviewing and training new retail staff
- Holding retail staff accountable for behavior, attendance, and cash discrepancies consistent with Kanna policies and procedures.
- Reconciling retail cash; review for and record cash retail drawer discrepancies.
- Overseeing the schedule and ensure it stays within the weekly payroll budget.
- Serving as the point of contact for all schedule issues.
- Managing, distributing, and organizing retail employee disciplinary action forms; escalating issues and needs from the staff.
- Scheduling training and managing documentation of training and continuing education.
- Proficient in management, compliance and retail point of sale tools.
- Maintaining a consistent level of communication between the floor and management, as well as a consistent level of work quality throughout the team.
- Aid in sourcing new brands through market research.
- Work with production to order products and maintain appropriate levels.
- Participation in bi-weekly staff meetings.
- Act as relief when the retail floor is busy.
- Help with flow of retail floor.
Qualifications
Bachelor's Degree or equivalent work experience
1 year of related industry experience preferred
5 years management experience
Strong Microsoft Office skills
Proven experience and strong abilities in educating and motivating others to manage business effectively
Excellent communication skills; ability to articulate effectively both verbally and in writing, and influence at all levels, gain commitment and initiate action
Candidates will be subject to a background check
Candidates should be prepared to adapt to frequent/last minute adjustments to daily schedules, give special attention to detail, documentation and organization
Periodic team reviews, market surveys, competitive pricing surveys, and general sales meetings with owners
Lead team meetings and 1:1 meetings
Partner with Marketing to understand brand health and needs
Conduct post-promotional analysis
Job Type: Full-time
Pay: From $54,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Health savings account
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Charlotte, NC 28203: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 3 years (Required)
- Management: 5 years (Required)
Work Location: One location
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Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Job Type: Full-time
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Job Type: Full-time
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you!
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Job Type: Full-time
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Exciting opportunity to join Insa as we enter our newest Florida market! We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA and FL today. If you have a go getter spirit and thrive in a fast-paced environment this is the right opportunity for you.
Position Summary
The Retail Store Manager is responsible for managing the daily operations of the dispensary, including maintaining compliance with company policies and procedures, compliance with state licensing requirements related to retail, and supervision of retail staff. The Retail Manager is responsible for maintaining Company brand standards and ensuring all patrons receive the highest level of customer service.
Responsibilities & Duties
- Manages daily operations of the dispensary including ensuring compliance with company policies and procedures, coaching and motivating staff, and ensuring the store is stocked, clean, in proper operational order, and adheres to Company brand standards
- Manages dispensary recruiting process with assistance from Human Resources; creates orientation and training procedures for new hires and schedules training shifts
- Manages performance of retail employees, including providing growth and learning opportunities, assisting with conflict resolution, providing annual reviews, and issuing corrective action as needed
- Supervises Assistant Managers and ensures policy and procedural information is communicated and followed uniformly throughout the department; holds AMs accountable to meeting performance standards and facilitating a team environment
- Monitors daily cash handling procedures and transactions to avoid discrepancies; monitors operating and financial metrics to control costs and enhance dispensary profitability and patient care
- Maintains comprehensive understanding of industry rules and regulations related to retail in order to uphold compliance standards; works with Compliance to update SOPs in accordance with regulatory changes
- Performs data analytics to analyze trends and patterns, and communicates across departments to inform production schedules and inventory levels
- Manages time off requests and completes departmental payroll requirements on a biweekly basis; holds employees accountable for following attendance policy and call-out procedures
- Coordinates with senior leadership to create and maintain departmental budget
- Works closely with security team to ensure employee and patron safety within retail facility
- Addresses patron needs and builds relationships, including responding to calls or emails requesting product information
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required/Bachelor’s degree in business management or hospitality preferred
- Previous retail, hospitality, and/or customer service experience required
- At least 5 years of leadership experience required, preferably in a high-volume retail environment
- Proficient computer skills required; POS software and cash management experience required
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Fluency with Microsoft Office 365, especially Excel; knowledge of pivot tables and basic formulas required
- Bilingual preferred
Competencies
Attention to Detail – Ability to perform monitoring and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership - The ability to effectively lead others in achieving stated duties and assignments. The degree to which the manager demonstrates a positive example in leading staff toward achievement of company goals and mission.
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Job Type: Full-time
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Seeking the perfect fit for the Store Manager position at a boutique style craft supply store in Round Rock, TX. I need someone who will be responsible for the management of store to maximize sales, customer satisfaction, presentation and profitability as well as help minimize inventory shortages. As well, I need you to effectively guide employees in the planning and implementation of all store processes, including ordering, receiving, stocking, and presentation. Position is approx. 30-39 hours per week, includes some weekends.
To be a great fit for this role you need to have a consistent work history, strong work ethic and previous retail experience; experience as a manager or assistant manager a plus, but not required. You must enjoy crafting and have a creative side.
General Manager Qualifications:
- Excellent customer service and communication skills
- Previous management experience a plus
- Must be self-motivated and possess the desire to learn new skills
- Excellent problem-solving skills
- Friendly personality and ability to create rapport with customers and employees
- Ability to delegate effectively
- Must have crazy MAD organizational skills with strong attention to detail
- Knowledge of Silhouette or Cricut products a HUGE plus
Job Tasks and Responsibilities:
- Represent the store in a professional and positive manner and ensure all employees do the same
- Ensure all employees are fulfilling their job responsibilities and that store policies and procedures are followed by providing leadership and direction
- Assist in the development and modification of procedures and policies to cut costs and increase profits
- Ensure quality customer service and resolve customer complaints
- Take action to learn all products and services offered to assist and educate customers based on their project needs
- Stay on top of current industry trends; products and techniques are always changing, it is important that we stay informed not only to educate our customer’s, but also to bring in new inventory that will be profitable
- Assist with maintaining social media and answering questions through social media comments and direct messages
- Develop relationships and place orders with suppliers
- Manage employee scheduling to most effectively meet the needs of the store and drive store profitability
- Help protect the store from theft by being aware of possible theft situations and eliminating them
- Assist owner in the planning and execution of floor displays and encourage collaboration of ideas among team members
- Ensure all employee or customer conflicts are documented
- Collaborate with owner and design production manager on store promotions and events and apply marketing strategies
- Arrange and implement initial and ongoing employee training
- Reprimand and terminate employees when necessary
- Communicate with owner and carry out their vision and philosophy in the operation
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Preferred)
- Customer Service: 1 year (Required)
Work Location: One location
Apply for this job with Texas Vinyl Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbana (https://urbananow.com/) is one of California's leading cannabis dispensary brands with two award-winning locations in San Francisco and exciting expansion plans.
Since first opening in 2016, Urbana has continually transformed how customers shop for and enjoy cannabis with a modern retail experience that appeals to everyone. Women, seniors and cannabis connoisseurs voted us one of the most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One of the best dispensaries to visit with your Mom” (which says a lot about our service and style).
The Urbana team is composed of exceptional personalities from the cannabis, retail, and hospitality industries seeking a progressive workplace that is committed to each guest visit being special. We are seeking an experienced, passionate Store Manager to lead our team and create exceptional experiences for our customers!
If you love working in an energized retail setting and have a creative and compassionate streak, you'll thrive at Urbana and enjoy the excitement of an industry that is all about making people feel great.
Your working hours will be divided between overseeing the retail floor and administrative tasks. You will be working closely with the General Manager to deliver all objectives. Duties will involve delivering a great customer experience, mentoring and training staff, scheduling, opening and closing store procedures.
ESSENTIAL FUNCTIONS:
- Successfully create a hospitable place for customers to enjoy and learn about our products.
- Communicate effectively with staff and customers to drive sales while providing excellent customer service.
- Educates staff and customers on the various strains, uses, and methods of delivery and titration.
- Demonstrates a working knowledge and complies with all state/ municipal laws and regulations.
- Ensures overall safety & cleanliness of the store.
- Maintains a professional demeanor during periods of high volume or stressful situations while setting a positive example for the team.
- Maintains open communication with management and retail staff.
EDUCATION & EXPERIENCE:
Cannabis industry experience is a requirement.
- Minimum 3 years of management experience in cannabis AND retail, hospitality, or customer service. Preferably in a retail cannabis environment.
- 21 years of age or over.
- High school diploma or GED equivalent. College degree preferred.
- Willing to work long days and weekends with a flexible work schedule, based on business needs.
- POS Experience, Treez preferred.
- Must be computer friendly-Microsoft Word/Excel, Google Drive, Scheduling, Hiring platform.
COMPENSATION & BENEFITS
- Competitive wages
- Health, dental, vision insurance and life insurance
- Two weeks paid vacation
- Bonus eligibility
- Semi-annual performance reviews
- Employee discounts
- Training and ongoing cannabis and leadership education
- Group social activities
- Opportunity to grow with our expanding business
Recruiting and employment services for Urbana are provided by Good Living Services, Inc. A routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at http://www.officeofcannabis.sfgov.org, please inform us in your cover letter for priority processing.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Good Living Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Job Type: Full-time
Apply for this job with Urbana
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Assistant Store Manager
Nature's Medicines Dispensary (Amma Investment Group)
The Assistant Store Manager is primarily responsible for assisting the Store Manager in the day-today operations for the store, which include effective performance management in coordination with the People & Culture team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Assistant Store Manager assists in overseeing all activities related to the operation of the Dispensary to include patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located. Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Assistant Store Manager is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships to assist with the retail team when needed.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Work with People & Culture and Talent Acquisition in hiring of team members.
- Train and schedule all staff by working with your Assistant Store Manager and Lead Patient Service Providers.
- Effectively manage service labor, scheduling and payroll.
- Conduct performance reviews with all team members on a consistent basis.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies and work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Maintain excellent facilities conducive to enhancing employee productivity.
- Work hand-in-hand with the Regional Manager to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.
- Makes recommendations to the executive team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required.
- Minimum 2 years of management experience in the retail, restaurant, grocery or other service industry highly desired.
- Previous management experience and proficiency in high volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Experience in leading a team is a must.
- Ability to create and maintain a customer focused culture.
- Can-do attitude is a must.
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
Location: 3191 S White Mountain Rd, Show Low, AZ 85901
Job Type: Full-time
Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Store Manager is primarily responsible for day-to-day operations for the store, which include effective performance management in coordination with the People Relations team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Store Manager oversees all activities related to the operation of the Dispensary to include patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located.
Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Store Manager is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships to assist with the retail team when needed.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Work with People Relations in hiring of team members.
- Train and schedule all staff by working with your Assistant Store Manager and Lead Patient Service Providers.
- Effectively manage service labor, scheduling and payroll.
- Conduct performance reviews with all team members on a consistent basis.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies.
- Work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Maintain excellent facilities conducive to enhancing employee productivity.
- Work hand-in-hand with the Regional Manager to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Promote open feedback from all team members and address any concerns immediately with the help of the People Relations team.
- Makes recommendations to the executive team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required.
- Minimum 2 years of management experience in the retail, restaurant, grocery or other service industry highly desired.
- Previous management experience and proficiency in high volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Experience in leading a team is a must.
- Ability to create and maintain a customer focused culture.
- Can-do attitude is a must.
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Location: 3191 S White Mountain Rd, Show Low, AZ 85901
Job Type: Full-time
Apply for this job with Maryland Health Management LLC
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We grow, harvest, and distribute premium quality, top-shelf cannabis at affordable prices. We take pride in using only organic ingredients and never any harsh chemicals, so our customers can enjoy the positive, medicinal benefits of this fabulous plant.
Whether you’re trying to be productive, focused, creative, pain-free, or just get a great night’s sleep; we grow Kindly Cannabis for people like you.
- 100% Californian
- 100% Honest
- 100% Kind
It’s the Kindly Way. This is How Kindly Does It.
At this time, we are hiring a Store Manager for our new retail store scheduled for a soft opening on April 14, 2022! Our ideal candidate must have proven leadership skills, customer focused, dependable, self-driven, motivated, and thrives in a start-up environment.
Our ideal candidate will be responsible for the day-to-day operations of a new cannabis dispensary. The manager will help create and establish a positive and enjoyable work culture while meeting company goals.
Some of the main duties include:
- Startup tasks for a new retail store opening.
- Cash handling.
- Training.
- Providing policy and procedure updates.
- Scheduling.
- Keeping up with industry news and product trends.
- Hiring.
- Inventory.
Essential Requirements:
- Must have Manager industry experience.
- Approachable, tactful, with a progressive management style.
- Effective communication skills.
- Driven, motivated, details oriented.
Additional Qualifications
- Must be at least 21 years of age, Customer Service and Inventory experience a plus, Communication Skills, Interpersonal Skills, Data Entry Skills, Reporting Skills, Writing Skills, Google Suite Skills. Looking for applicants with interest in Self-Development, Attention to Detail, Professionalism, & Teamwork.
We are looking forward to hearing from you. We are an equal opportunity employer.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Schedule:
- 8 hour shift
Experience:
- Manager: 3 years (Preferred)
- Specific Industry: 1 year (Preferred)
Work Location: One location
Apply for this job with Kindly
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
RETAIL STORE MANAGER
Our wellness store on Milwaukee’s eastside is looking for an experienced Store Manager to handle day-to-day operations. We are open Monday thru Saturday. We offer health insurance and a 401K program.
About our Company and Store
Our team is skilled and diverse and includes food industrialists, a tenured cannabis associate and highly trained marketing personnel. Our daily desire is to share our knowledge with all those that visit our wellness store. We are laid back but focused on emerging trends in the alternative plant-based wellness business.
Kind Oasis was voted Best CBD store by Milwaukee Magazine. In addition, Kind Oasis is a two-time finalist of The Shepherd Express’ Best Of Milwaukee contest for Best CBD Store.
The right candidate should be passionate about wellness with specific interest in the emerging industry of Hemp and Cannabis. In addition, the right person for this job must have excellent written and oral communication skills (added bonus for the ability and desire to collaborate with the Marketing Team). You should be able to think on your feet and be attentive to all customer services requests.
More specific duties will include, but are not limited to:
- Developing a thorough understanding of the company’s products and services
- Opening and closing the store each day (set-up displays, lights, signs, etc)
- Serving as the primary point of contact for customers and managing correspondence via phone, email, social media and other avenues
- Responding to customer inquiries and solving issues in a timely fashion
- Tracking and analyzing customer encounters to identify errors, inconsistencies, and possible areas of improvement
- Understanding the needs, motivations, and emotions of customers
- Helping the company improve processes and interactions to create a positive customer experience
- Using in-depth knowledge of an organization’s existing customer base to help other departments develop new products, marketing plans and engagement strategies
- Welcoming and directing visitors to the appropriate person, checking out guests on POS, and cash handling
- Answer and forward incoming phone calls and emails
- Manage incoming and outgoing parcels, including online order fulfillment
- Ensure retail store, bathrooms, and common areas are tidy and sanitized
- Ensure merchandise is properly faced
Requirements
- Proven work experience as company representative, or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Ability to be resourceful and proactive when challenges arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Self-starter, that can work autonomously, be creative, and willing to develop new skill sets
- Willing to adapt and grow in a business start-up environment
- Experience with cash handling
Bonus
- Experience in graphic design, photography, websites, or social media
- Experience in Sales or Marketing
- Ability to create, deploy, and manage all aspects of marketing: blogs, video, Facebook, Google Reviews, Instagram, YouTube, print, press releases, local outreach, email list
- Ability to generate creative content
- Solid written and verbal communication skills to craft stories and brand messaging
- Analytic skills to measure on and offline media campaigns
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you available to work Saturdays on a regular basis?
Education:
- High school or equivalent (Preferred)
Experience:
- Retail customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Kind Oasis
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in employee recruitment, and retail management. Store manager responsibilities may include supervising assistant store managers.
We will require at least 5 years of retail managing experience, a bachelors degree is preferred but not required.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and cleanliness as well as visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase sales
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Cannabis knowledge/experience
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Retail Store Managers: 5 years (Required)
- Management: 5 years (Preferred)
- Employee evaluation: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with The Vault Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Dispensary is currently seeking a full-time dispensary store manager that is responsible for facilitating and supervising daily operations at a high volume/fast paced store to make sure that employees work together effectively to make sales and contribute to shop upkeep. Scheduling employee shifts and training new employees. Experience in Cannabis management is REQUIRED. We will train the right candidate on all work flows.
Qualified Candidates should be:
- Proactive in-store planning skills
- Self-motivated leadership
- Interpersonal communication skills
- Strong sales abilities
- Customer service skills
- Organization skills
- Ability to operate basic POS software programs
Job Duties
- Supervise, train and assist employees like budtenders and assistant store managers in customer service, store maintenance and product promotions.
- Develop and maintain a schedule for employees and promotions centered on sales and other cycles.
- Seek ways to better promote the store, the product line and service within the store.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with vendors to ensure maximum efficiency in meeting sales goals.
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
- Conduct employee meetings in addition to weekly/monthly employee reviews.
- Promote positive customer experience through modeling great customer service and handling escalations promptly.
- Demonstrate solid technical competence for all products sold.
- Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
- Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork
- Train staff on how to drive sales through consistent development of product knowledge and customer service standards
- Ensure compliance to policies and procedures.
- Weekends and night shift availability
- Call off coverage availability
- Other tasks as assigned
Job Type: Full-time
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Sunday to Saturday
- On call
- Weekend availability
Apply for this job with URB Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Store Manager is primarily responsible for day-to-day operations for the store, which include effective performance management in coordination with the People & Culture team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Dispensary Manager oversees all activities related to the operation of the Dispensary to include patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located.
Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Store Manager is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships to assist with the retail team when needed.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Work with People & Culture and Talent Acquisition in hiring of team members.
- Train and schedule all staff by working with your Assistant Store Manager and Lead Patient Service Providers.
- Effectively manage service labor, scheduling and payroll.
- Conduct performance reviews with all team members on a consistent basis.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Maintain excellent facilities conducive to enhancing employee productivity.
- Work hand-in-hand with the Regional Manager to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.
- Makes recommendations to the executive team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required.
- Minimum 2 years of management experience in the retail, restaurant, grocery or other service industry highly desired.
- Previous management experience and proficiency in high volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Experience in leading a team is a must.
- Ability to create and maintain a customer focused culture.
- Can-do attitude is a must.
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Location: 5405 Cogswell Road, Wayne, MI 48184
Job Type: Full-time
Apply for this job with Tedra Health Management LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ASSISTANT MANAGER
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Recruit, hire and staff the dispensary by recruiting top talent with a diverse set of skills among candidates.
- Work with other team members to ensure dispensary operations are compliant.
- Coach, develop and maximize the success of all associates.
- Communicate effectively and in a timely manner with the store manager.
- Be a positive influence and cheerleader to all dispensary staff, and patient/customers.
- Oversee operational execution, ensuring all policies and procedures are being followed.
- Ensure loss prevention / security policies and practices are being followed.
- Become an expert in all cannabis state-specific rules, regulations and laws. Execute and enforce compliance, according to state laws.
- Lead a consistent focus on customer loyalty and creating emotionally engaging customer experiences.
- Coordinate and partner with management to drive the success of promotions and loyalty program.
- Oversees and signs off on product buys from our wholesale partners.
- Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished.
- Maintain accurate records for all necessary documents; including but not limited to: daily cash reconciliations, delivery and inventory manifests, nightly and monthly inventory counts, necessary employee and patient/customer information, log books, inventory adjustments and destruction reports, in accordance with Company and State guidelines.
- Other duties as assigned by the Management Team.
COMPETENCIES:
- Knowledge of or a willingness to learn state specific cannabis laws and regulatory compliance.
- Must have the ability to manage and prioritize multiple projects and meet deadlines.
- Must have excellent interpersonal skills as well as a friendly and outgoing personality.
- Must possess excellent conflict resolution skills and the ability to manage difficult or emotional situations.
- Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational structure.
- Observes and adheres to regulatory, safety and security procedures.
REQUIREMENTS:
- Must be 21 years of age or older
- 2 years of retail experience in the cannabis industry
- Must have MED employee badge
Job Type: Full-time
Pay: $18.50 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you vaccinated against Covid?
- Do you have a valid MED badge?
Experience:
- retail cannabis: 2 years (Preferred)
- Retail Management: 1 year (Preferred)
Work Location: One location
Apply for this job with Kind Love, LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in employee recruitment, and retail management. Store manager responsibilities may include supervising assistant store managers.
We will require at least 5 years of retail managing experience, a bachelors degree is preferred but not required.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and cleanliness as well as visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase sales
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Cannabis knowledge/experience
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Retail Store Managers: 5 years (Required)
- Management: 5 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with The Vault Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Assistant Store Manager
Nature's Medicines Dispensary (Amma Investment Group)
The Assistant Store Manager is primarily responsible for assisting the Store Manager in the day-today operations for the store, which include effective performance management in coordination with the People & Culture team, execution of retail operations including merchandising, staffing, and the patient order fulfillment processes. The Assistant Store Manager assists in overseeing all activities related to the operation of the Dispensary to include patient identification and registration, record retention, product tracking and inventory control in compliance with all regulatory requirements for the state in which the dispensary is located. Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Assistant Store Manager is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships to assist with the retail team when needed.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Drive a culture of positive employee engagement with a strong focus on inclusion and diversity.
- Develop, coach and execute excellent service standards and ensure consistent execution of these steps.
- Conduct regular staff meetings to motivate employees and keep them abreast of any current rules, regulations and laws that pertain to their day-to-day duties.
- Take ownership of the store and ensure it is operating efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet costs and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to the highest standards.
- Work with People & Culture and Talent Acquisition in hiring of team members.
- Train and schedule all staff by working with your Assistant Store Manager and Lead Patient Service Providers.
- Effectively manage service labor, scheduling and payroll.
- Conduct performance reviews with all team members on a consistent basis.
- Maintain awareness of cannabis and retail trends to help create innovative and adaptive strategies and work closely with growers to understand and learn about their products to better educate customers with their purchases.
- Maintain excellent facilities conducive to enhancing employee productivity.
- Work hand-in-hand with the Regional Manager to meet all regulatory requirements.
- Work with all corporate departments within our shared service center to ensure there are open lines of communication.
- Promote open feedback from all team members and address any concerns immediately with the help of the People & Culture team.
- Makes recommendations to the executive team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required.
- Minimum 2 years of management experience in the retail, restaurant, grocery or other service industry highly desired.
- Previous management experience and proficiency in high volume retail with P&L accountability.
- Ability to create and maintain a customer-focused culture.
- Experience in leading a team is a must.
- Ability to create and maintain a customer focused culture.
- Can-do attitude is a must.
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
Location: 2439 West McDowell Road, Phoenix, AZ 85009
Job Type: Full-time
Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)
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We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in employee recruitment, and retail management. Store manager responsibilities may include supervising assistant store managers.
We will require at least 5 years of retail managing experience, a bachelors degree is preferred but not required.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and cleanliness as well as visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase sales
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
- BS degree in Business Administration or relevant field
- Cannabis knowledge/experience
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 5 years (Required)
- Retail Store Managers: 5 years (Required)
- Management: 5 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with The Vault Cannabis
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Company Profile
Chalice Brands Ltd. is a premiere consumer-driven cannabis company specializing in production, processing, wholesale, distribution, and retail, with seven dispensaries in Portland, Oregon. The Company is committed to developing a dynamic portfolio built around the recognized brands of Chalice Farms, with a focus on health and wellness. Markets served include Oregon, California, and Nevada. Chalice Brands Ltd is a publicly traded company with shares listed on the Canadian Securities Exchange (“CSE”) under the trading symbol “CHAL.CN” as well as the OTCQB under the trading symbol “CHALF”.
Position Profile
The world of Cannabis retail is shifting rapidly, and we need leaders who love working in complex and evolving environments. Our stores are where customers come to discover, buy, use & love Cannabis.
Our Store Leaders are brand champions that build and manage teams and engage customers in a unique and dynamic retail environment. In this role, you will lead, mentor coach, and train a diverse group of individuals who are motivated by the benefits of Cannabis. Adaptable and flexible by nature, you are composed and collected, and you know how to leverage your experience to support your customers’ needs and those of your team.
Essential Duties & Responsibilities
Build a team that embodies Chalice Farms; focused on developing customer loyalty and exceptional service increasing return visits
Identify key business metrics to use to develop business strategies and grow the business
Meet or exceed goals related to store sales, profitability, and operational excellence
Create a work environment that is cohesive and represents our brand
Promote a culture of teamwork, provide clear direction, and establish clear priorities
Train, coach, and develop direct reports using company programs, tools, and resources
Attract, hire, and retain a diverse team of top talent
Create an environment that is inspiring and encourages the growth of our associates
Foster an environment of open communication that by sharing corporate messages with associates and sharing strategies
The general manager may perform other related duties as required by the Company, field leadership, and regarding serving our customers
Effectively schedule the team to be in the right place at the right time regarding business needs and payroll
This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time with or without notice.
Qualifications
21 years of age or older
Reliable transportation
Must be willing to work evenings and weekends, as needed
Must be able to lift up to 25 lbs. on a regular basis
5 years or more of proven retail leadership
Valid OLCC Marijuana Worker Permit or ability to obtain prior to beginning work at the company
Competencies
Exceptional interpersonal skills - you are energized by working with people; both customers and team members
Inspirational Leader who sets the vision for the team and inspires them to achieve goals
Attention to detail with an eye toward the small details
Hands on leadership - you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done
The desire to coach and mentor - you see potential in your team and enjoy growing and fostering that potential
The ability to multitask with strong attention to detail
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Salary
From $35,500 a year
Job Type
Full-time
Number of hires for this role
2
Qualifications
High school or equivalent (Required)
Supervising Experience: 1 year (Required)
Customer Service: 3 years (Required)
Retail management: 5 years (Preferred)
Full Job Description
We are looking for some forward-thinking, hard-working managers to help our company continue to THRIVE in this exciting industry. Currently, we have 5 retail operations throughout Nevada, and we are continuing to grow! Cannabis experience is NOT required, but a good attitude and dependability are a must!
Thrive Cannabis Marketplace Retail Associates have the following required qualifications:
- 21 years of age or older
- Good work ethic
- Energetic
- Career Minded
- Excellent Customer Service Skills
- Ability to pass a background check
- Strong cash handling abilities
Job Duties include but are not limited to: Assisting and advising customers, performing inventory-related functions such as organizing, replenishing, and counting stock, and maintaining the appearance of the marketplace. Ability to multitask and prioritize on the fly. Must have the ability to count cash with little to no discrepancies. Comfortable with delegating tasks to appropriate employees to enhance your own productivity.
Ideal applicants possess the following:
- Ability to work in a fast-paced, ever-changing industry
- Strong emotional intelligence
- Sense of urgency and boots on the ground mentality
- Creative problem-solving skills
- Ability to work autonomously
- General understanding of cannabis laws with a willingness to learn local regulations and compliance guidelines
- Passion for the cannabis industry
- Strong interpersonal skills
- Excellent training skills and an understanding of all learning types
- Management experience in a fast-paced retail environment
Job Type: Full-time
Pay: From $35,500.00 per year
Education:
- High school or equivalent (Required)
Experience:
- Supervising Experience: 1 year (Required)
- Customer Service: 3 years (Required)
- Retail management: 5 years (Preferred)
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Ops Manager
Employees working per shift:
- 5 or fewer
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- thrivenevada.com
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Thrive Cannabis Marketplace
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Salary
$38,073 - $46,533 a year
Job Type
Full-time
Qualifications
High school or equivalent (Preferred)
Supervising Experience: 1 year (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description
We are a rapidly growing business specializing in the sale of exceptional recreational cannabis and cannabis products. We are currently seeking a store manager for our Roaring Fork Valley's Aspen Location.
The applicant must be 21 or older and have a State Issued Key Badge, or be able to upgrade to a Key Badge prior to starting.
Qualified candidates must be in good standing with MED and all jurisdictions and understands all state and local rules and regulations. We are looking for a manager who is self-confident and mature, with a positive attitude.
They must have the ability to train, coach and develop Associates as well as organize and prioritize tasks necessary to accomplish goals.
JOB DUTIES
Store Manager are responsible for all phases of the stores operations including but not limited too:
- Upholding Colorado Marijuana Laws
- Ensuring high customer satisfaction, and maintain a well organized, stocked and clean store
- Develop, train, motivate, and empower your associates
- Be an excellent leader, set good examples and maintain a loyal following
- Problem solve, and communicate well with others
- Maintain strong follow-up
- Exercise good judgment and decision making skills
This is a Full time position, with competitive pay and PTO. If you are passionate about cannabis and want to be apart of an exciting company please send your resume!
Job Type: Full-time
Pay: $38,073.00 - $46,533.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Supplemental Pay:
- Bonus pay
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Ops Manager
Employees working per shift:
- 5 or fewer
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- High stress tolerance -- thrives in a high-pressure environment
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Roots Rx
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Salary
$18 - $20 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Preferred)
Retail Management: 3 years (Preferred)
Customer Service: 3 years (Preferred)
Full Job Description
The Store Manager will assist the General Manager with day to day operations, assist in developing store strategies to raise customers' pool, expand traffic, and optimize profitability. Store manager will be responsible for meeting sales goals by training, motivating, mentoring, and providing feedback to staff and ensuring high levels of customer satisfaction through excellent service. Store manager will ensure compliance protocols are being upheld at all times.
Retail Marketing experience preferred.
Please read thoroughly before applying. MUST be 21+ to apply and be able to pass a Live Scan background check. Cannabis licensing requirements prohibit the hiring of any person with felonies or warrants.
Day to Day Tasks:
- Provide managerial, operational, and financial support to General Manager.
- Financial: audit register transactions.
- Operational: Responsible for overseeing and ensuring procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash with organizational POS system and all standard operating procedures.
- Scheduling employee shifts and managing payroll.
- Drive and maximize store sales.
- Execute company directives for merchandise placement, visual displays, and signage as well as maintain company standards for cleanliness and organization within a store.
- Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment.
- Demonstrate exceptional customer service.
- Support the General Manager in driving the team to execute their job duties, provide exceptional customer service, and offer positive resolutions to challenges and complaints from customers.
- Prepares weekly reports for Managers' Meetings
- Complete all other duties as assigned.
How You Qualify:
- Must be 21+
- Minimum 3 years leadership experience in retail, customer service, hospitality, food service, or a related field
- *Must be able to work a variety of hours including mornings, nights, and weekends
Physical Requirements:
- Must be able to lift up to a maximum of 50 lbs.
- Regularly required to perform carrying, grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions.
- Must be able to stand for extended periods of time while maintaining focus.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends
COVID-19 considerations:All customers and staff members are required to wear a mask, curbside pickup available, common surfaces are sanitized regularly, a limited number of customers are allowed in the store at a time.
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Management: 3 years (Preferred)
- Customer Service: 3 years (Preferred)
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Store Manager
Employees working per shift:
- 5 or fewer
Typical start time:
- 12PM
Typical end time:
- 8PM
Company's website:
- www.deltaboyz.com
Work Remotely:
- No
Apply for this job with Delta Boyz Dispensary
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At Proper Brands, we’re building a community of passionate, genuine people to grow the legal cannabis market. Together, we hold ourselves to the highest standard of quality in everything we do—from people to product and everything in between. At Proper, it’s not about being the biggest. It’s about being the best in what we do, demonstrating compassion, and improving people’s lives through cannabis. We believe that happy people make happy plants, and happy plants make happy people.
We have an exciting opportunity for a Cannabis Retail Store Manager to join us on our journey to transform our bold ambitions for the Missouri medical cannabis market into a reality.
Our Cannabis Retail Store Manager will work out of our new location in Warrenton, MO, with an anticipated start date in mid-March. Full-time employees will receive medical benefits, paid time off and a competitive salary.
Responsibilities:
-
Manages the day to day operations of the dispensary location including, but not limited to:
- Ensuring compliance with dispensary best practices, policies, and procedures as well as with local and state regulations;
- Overseeing orders and deliveries for accuracy and timeliness;
- Collaborating with Director of Retail to set, meet, and manage all financial and operational goals;
- Preparing and facilitating regulatory inspections and law enforcement interactions;
- Managing, troubleshooting, and maintaining all POS, inventory, and security systems to ensure compliance;
- Ensuring all safety protocols and procedures are followed by all team members and patients;
- Maintaining in-depth knowledge of all store vendors, products, strains, and industry trends.
-
Manages the dispensary team, including store managers and patient care specialists (budtenders) including, but not limited to:
-
Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
- Scheduling team members appropriately and efficiently;
- Preparing weekly employee time records for payroll;
- Coaching and developing managers and team members
- Motivating the dispensary team to meet performance targets;
- Responding to all dispensary team questions, concerns, and suggestions;
-
Taking action when necessary to resolve team conflicts, in collaboration with Management and Human Resources when necessary;
- Assisting in the hiring for open positions and recommending employee terminations.
-
Serving as a role model and resource for dispensary staff concerning products and services, policies, procedures, industry news and changes in regulations;
-
Oversees customer relations and patient care including, but not limited to:
-
Ensuring the safety and satisfaction of every patient;
- Providing superior customer service to both vendors and patients;
- Overseeing the response to all customer complaints, requests, concerns, and suggestions;
- Taking action to resolve conflicts when necessary;
- Maintaining in-depth knowledge of every product and strain in the store;
- Maintaining industry-wide product knowledge.
-
Ensuring the safety and satisfaction of every patient;
-
Ensures accurate reporting and documentation for assigned location including, but not limited to:
- Ensuring proper documentation of all applicable activities in accordance with the State and standards set by the company;
- Maintaining accurate records of all store activities including daily cash reconciliations, sales, deliveries, and returns in accordance with the State;
- Maintaining an inventory control system and performing daily counts of all cannabis and cannabis products in the facility;
- Providing regular inventory, sales, and profitability reports to appropriate executives.
Requirements:
-
5+ years in retail and guest services;
- 3+ years of experience in a management environment;
- Comprehensive knowledge and understanding of Missouri and local cannabis laws;
- Strong leadership and team management skills;
- Ability to quickly adapt in a fast-paced, changing, and challenging environment;
- Excellent communication skills, both written and verbal;
- Strong organizational skills and attention to detail;
- Thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids.
- Must be 21 years of age or older
- Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check
-
Valid Driver’s License & Clear MV report based on company MV requirements;
Preferred, but not required:
-
Bachelor’s degree in Business or related field;
- 2+ years of cannabis retail experience.
Environment:
This position requires the ability to reach, bend, stoop, sit, and stand, and carry and lift up to 30lbs. The work environment is an environmentally controlled retail store. This position may require travel up to 10% of the time.
At Proper, you will enjoy a competitive salary, medical benefits and paid time off. To learn more about Proper Brands please visit our website or connect with us on Facebook, Instagram, LinkedIn, or YouTube.
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Meowy Jane Store Manager
Meowy Jane is hiring an experienced Retail Store Manager for its adult-use cannabis retail store in Portland. Meowy Jane is owned by a husband and wife team that has been cultivating and supplying medical cannabis to patients in Maine since 2013. We are now shifting focus to bring Maines Adult Use market our premium cannabis (and our love for cats!) to our unique retail shop located in Portland's Old Port.
Our philosophy is simple: Cats are awesome. Cannabis is Awesome. Be kind, always!
The Retail Store Manager is responsible for ensuring all retail operations are in compliance with the Office of Marijuana Policy and the Adult Use Marijuana Program, as well as Meowy Jane’s Standard Operating Procedures. The Retail Store Manager is also directly responsible for implementing procedures, practices, and policies while managing day to day operations, retail employees, inventory, and customer service.
Essential Responsibilities Include:
- Assisting with the initial setup of retail operations, POS system, inventory, hiring, etc.
- Helping establish and maintain Meowy Jane’s business culture.
- Maintaining a high level of professionalism and customer service at all times.
- Helping consumers better understand the true benefits and risks of cannabis as backed by actual science, and assisting them with their use of the product.
- Managing day-to-day operations including opening/closing procedures.
- Up-to-date knowledge of Adult-Use Cannabis Procedures in the State of Maine and the City of Portland.
- In charge of overseeing all entries into tracking System POS/Reporting to METRC and maintaining compliance while doing so
- Hiring and managing employees-including scheduling, on-going training/mentoring, payroll, keeping their paperwork and cards up to date, planning meetings, educating employees and laws and regulations so they may stay in compliance, and performing disciplinary action if required.
- Responsible for managing and monitoring inventory while maintaining compliance with rules and regulations.
- Responsible for deposits, reconciling, and sales reports
- Contact person for law enforcement
- Working closely with cultivation managers to meet demand, maintain customer satisfaction, and maintain compliance.
- The ideal candidate will have 5 years of experience in retail, with at least two years in management with a strong knowledge of cannabis. Retail cannabis experience is a major plus.
Other Requirements:
- At least 21 years of age and authorized to work in the U.S
- Must be able to pass a state-mandated background check
- Bachelor's degree
- Experience in hiring, evaluating, and training employees in customer service and retail operations
- High Emotional Intelligence
- Excellent communication skills both written and verbal
- Excellent customer service and conflict management skills
- Strong organizational skills
- Proven leadership
- High Energy
- Proficient computing skills and use of POS systems
- Experience managing inventory
- High integrity
- Ability to keep up with changing laws and regulations in a young industry
- Ability to work with employees and customers from racial, socio-economic, and politically diverse backgrounds.
- Ability to work in a busy, oftentimes high-stress environment.
- Ability to stand and sit for long hours and lift 20lbs
- Start-up/owner’s mentality: Doing whatever it takes to get the job done
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer Service: 5 years (Preferred)
- Retail Management: 2 years (Preferred)
- Cannabis Industry: 2 years (Preferred)
Pay frequency:
- Every week
Work includes:
- Weekends
Paid Training:
- Yes
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Work Remotely:
- No
Apply for this job with Meowy Jane
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SUMMARY
Green Mammoth is looking for an experienced, dedicated, and self-motivated full-time Store Manager to be a part of the growing cannabis retail industry! Green Mammoth is a cannabis retailer and we are passionate about our community and our people. If you are interested, read below and if you think you are a fit, we invite you to apply. Salary maybe DOE.
WHAT IS THE JOB?
The General Manager will ensure customer satisfaction, meet sales and profitability goals and manage staff effectively. This role will also oversee the retail location, its staff and activities to achieve a profitable store location. The role will be responsible for embodying and maintaining Green Mammoth core values with customers and staff and ensure ongoing compliance with local and state regulations.
- Oversees staff and fulfills staffing needs for regular hours, or high-traffic times.
- Maintains and motivates a positive sales team through communication, incentives, and evaluations.
- Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed by company policies.
- Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
- Plans, organizes, and coordinates orders.
- Develops, oversees, and maximizes retail budget and product inventory, purchasing, and sales.
- Ensures inventory data is correct by performing spot inventory counts and checks.
- Uses company software to research, analyze, and track purchases.
- Ensures that the store always looks clean and inviting.
- Places and rotates merchandise to attract positive attention from customers.
- Performs other related duties as assigned.
- Hires and trains retail staff.
- Organizes and oversees the schedules and work of the employees within the retail location.
- Conducts performance evaluations that are timely and constructive.
- Assists with discipline and termination of employees in accordance with company policy.
WHAT SKILLS WE ARE LOOKING FOR:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
- Works well under pressure and deadlines; ability to multitask.
- Strong leadership and management skills with ability to motivate staff.
- Excellent customer service abilities.
REQUIRED EDUCATION AND EXPERIENCE
- Minimum of two years of experience in retail management.
- Extensive and proven management experience preferred.
- Responsible Cannabis Retail Training (Sell SMaRT) (Required within 2 Months after hire )
- California Security Gard Card/PPSO Card (Preferred but not required)
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 12 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Tips
COVID-19 considerations:Plexiglass barriers, hand sanitizer, masks
Experience:
- Customer Service: 1 year (Preferred)
- Retail Management: 1 year (Preferred)
Pay frequency:
- Every other week
Paid Training:
- Yes
Shifts announced:
- N/A - fixed schedules
Employees working per shift:
- 5 or fewer
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- Greenmammoth.com
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
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Dispensary - Store Manager Retail
Vertically Integrated Cannabis Co.
Dispensary Retail Manager: We are looking for a manger who is proactive, motivated, positive, and organized with previous Dispensary experience.
Responsibilities:
- Oversee day-to-day operations of the dispensary. Manage all tasks related to the dispensary, sales and marketing, public relations, inventory, and accounting.
- Responsible for the sales and growth of the dispensary
- Train staff on customer service, sales and product knowledge to ensure guests receive the best service possible.
- Assist the executive team with the implementation of operational rules, regulations, policies, and procedures; ensuring best practices are consistently adhered to be staff. Ensure all manuals are up to date.
- Ensure all staff is on time, in professional attire and well groomed
- Complete checkouts for budtenders and ensure all cash handling procedures are being followed
- Ensure all opening duties are completed before opening and closing duties are completed and the venue is completely secured before departing for the night
- Work with distribution team to communication inventory and needs
- Maintain current knowledge of all state and local laws and regulations for cannabis sales, ensuring dispensary’s compliance with local and state regulations
- Supervise Dispensary staff and Security Team.
- Maintain accurate records of all dispensary activities including daily cash reconciliations, customer records, sales, deliveries in accordance with the State of California and provides a monthly report to the Executive Board.
- Responsible for ordering all Dispensary inventory and supplies.
- Maintain inventory control system and performs daily counts of all cannabis products in the facility
- Ensure proper ambiance and cleanliness within venue at all times
- Conduct quarterly staff reviews as well as employee annual reviews
- Set sales goals and incentives for all staff
- Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
- Participate in local area business organizations and networking groups
- Make recommendations and be proactive on ways to make the store better
- Monitor display every day
- Provide timely and highly accurate recording of expense classification for city/county/state taxes.
- This position is ultimately responsible for and enforcing employees’ strict adherence to laws and regulations concerning medicinal/recreational cannabis.
Qualifications/Previous Experience:
- At least 3 years management experience in high volume establishments with extensive knowledge in the cannabis industry
- Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers.
- Local residence preferred.
- Must have a combination or retail management and customer service experience (5+ years preferred).
- Cash handling, bookkeeping, and records management experience required.
- Excellent communication and customer service skills.
- Supervisory experience required.
- Knowledge of retail and business operations.
- Computer operating skills and inventory management required.
- Ability to handle confidential and sensitive information
- Previous experience in the cannabis industry required.
- Excellent time management skills
Job Type: Full-time
Experience:
- Buyer / Purchasing Manager 2 years
- Regulations: 1 year (Preferred)
- Management: 3 years (Preferred)
- Cannabis: 2 years
Location:
- North Hollywood
Work Location:
- One location
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Tips
Experience:
- Customer Service: 1 year (Preferred)
- Retail Management: 1 year (Preferred)
Work Location:
- One location
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
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