We know of 7 jobs at OMG Cannabis as of April 2024, including roles such as General Manager - Cannabis Retail (Dispensary), Cannabis Consultant, Inventory Manager - Metrc, and Assistant Manager - Cannabis Retail.
More than 30+ days
Job description:
The applicant for this position MUST have Dispensary General Management experience; bonus points if they have been part of a "start up" company.
The General Manager will have a dynamic personality and be driven/motivated to make our dispensary and our dispensary team the best in the area. They will be responsible for creating a world class customer experience for every customer. The General Manager will work with the Assistant Store Manager, Inventory Manager and Dispensing Agents/Budtenders in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, writing and updating SOP’s, register operations, customer service, store appearance/cleaning and displays, employee interactions, and by performing other functions as assigned. The General Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store. They must also be able to motivate our team and keep the work envioroment fun, while remaining professional and keep the team moral high on a daily basis.
Responsibilities:
- Coordinate and facilitate all the store’s transactions and operations
- Ensure the safety and satisfaction of all customers and employees
- Liaise with law enforcement, local and state officials, vendors, and local community
- Implement company policies and ensure staff adheres to best practices
- Inspire staff to deliver the highest level of customer service and experience.
- Participate in developing and implementing operational rules, regulations, policies, and procedures
- Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership
- Address issues that arise from employees or customers (complaints, grievances etc.) Work with Executive Team to create budgets and forecast sales
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Oversee and manage product inventory
- Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
- Report on buying trends, customer needs, profits etc.
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
- Propose innovative ideas to increase market share
- Manage financial records and cash handling procedures
- Ensure the safety and satisfaction of both the patients and employees
- Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
- Lead, hire and train new employees and motivate current employees
- Schedule employee hours and oversee payroll
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Manage and inspire staff to deliver the highest level of customer service
- Conduct personnel performance appraisals to assess training needs and build career paths
- Maintain outstanding store condition and visual merchandising standards
- Utilize, lead and deliver visual brand standards to present unique product mix offering
- Serve as a liaison to the local community
Knowledge, Skills and Qualifications:
- Advanced METRC Knowledge
- Preferred knowledge of Flowhub
- Must be 21+ years of age
- Must be able to lift 30+ lbs overhead
- Must be able to stand for extended periods of time
- Above-average communication, collaboration and delegation skills
- Cannabis Retail Management experience a must
- Dynamic and Positive Personality
- Strong decision-making capabilities
Pay: Salary
Location: Fitchburg, MA
Benefits: Paid time off, medical, dental, vision
Job Type: Full-time
Pay: $65,000.00 - $73,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Do you live in Massachusetts or New Hampshire?
Experience:
- MANAGEMENT at a dispensary: 1 year (Required)
- Management: 2 years (Required)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
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OMG Cannabis
Fitchburg, MA 01420
Job Details Salary $15 - $17 - TBD based on experience Job
Type - Part-time & Full-time
Benefits -
- 401 (k) Dental Insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance Vision insurance
- Parental/Maternity leave
- Holiday pay (if required to work holidays)
- Career Development
Job Summary -
OMG Cannabis Consultants will have a dynamic personality and be driven/motivated to make our dispensary and our dispensary team the best in the area. Consultants will be responsible for ensuring that all customers are provided a world class customer service experience by communicating to determine preference of desired effects and leveraging product knowledge to assist all who visit OMG Cannabis. The Consultants will work with the management team and other Consultants in carrying out all retail operations in the store, including but not limited to, customer service, order fulfillment, register operations, store appearance/cleaning, displays, teamwork-based employee interactions, and by performing other functions as assigned by anyone in the management team.
Qualifications, Knowledge, & skills-
- Must be 21+ years of age High school degree or relevant work experience
- basic knowledge of cannabis products, strains, and consumption methods Preferred knowledge Basic METRC Knowledge
- Flowhub experience a plus
- Must be able to lift 30+ lbs. overhead
- Above-average communication, collaboration, and delegation skills
- General mathematical skills
- Must have open availability, including nights and weekends
- Retail customer service experience a must Dynamic and Positive Personality
- Strong decision-making capabilities
Essential Responsibilities include, but are not limited to:
- Maintain and use completely and accurately (POS) and METRC systems for all in-store orders Responsible for performing all cash and debit transactions correctly
- Ensure that all customers are provided a world class customer service experience by using product knowledge to assist all of OMG Cannabis' customers
- Complete all transactions in compliance with all state and local laws Practice proper anti-diversion tactics consistently during each shift
- Ensuring that the correct price, product, tax and/or discounts are applied correctly to each sale
- Complete and pass all State mandated Responsible Vendor Training written test with a 70% or better
- Complete OMG Cannabis product training and continue to educate yourself on all cannabis products, strains, and consumption methods
- Maintain the store's appearance so that it is a clean and inviting environment
- Maintain a professional and friendly disposition with all customers, vendors, visitors, and employees of OMG Cannabis
Working Conditions
- Able to stand for long periods of time
- Ability to see, hear, speak, and write in English clearly to communicate effectively with customers, employees, and visitors
- Fast-paced, rapid changing, retail dispensary environment
At OMG cannabis, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world and it wouldn't be possible without our exceptionally talented team. We're proud to be an equal opportunity employer that celebrates each employee and supports their individual journey in finding their genius and pursuing their passion.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description:
The applicant for this position MUST have Dispensary Management experience.
The General Manager will have a dynamic personality and be driven/motivated to make our dispensary and our dispensary team the best in the area. They will be responsible for creating a world class customer experience for every customer. The General Manager will work with the Assistant Store Manager and Dispensing Agents/Budtenders in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, writing and updating SOP’s, register operations, customer service, store appearance/cleaning and displays, employee interactions, and by performing other functions as assigned. The General Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store.
Responsibilities:
- Coordinate and facilitate all the store’s transactions and operations
- Ensure the safety and satisfaction of all customers and employees
- Liaise with law enforcement, local and state officials, vendors, and local community
- Implement company policies and ensure staff adheres to best practices
- Inspire staff to deliver the highest level of customer service and experience.
- Participate in developing and implementing operational rules, regulations, policies, and procedures
- Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership
- Address issues that arise from employees or customers (complaints, grievances etc.) Work with Executive Team to create budgets and forecast sales
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Oversee and manage product inventory
- Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
- Report on buying trends, customer needs, profits etc.
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
- Propose innovative ideas to increase market share
- Manage financial records and cash handling procedures
- Ensure the safety and satisfaction of both the patients and employees
- Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
- Lead, hire and train new employees and motivate current employees
- Schedule employee hours and oversee payroll
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Manage and inspire staff to deliver the highest level of customer service
- Conduct personnel performance appraisals to assess training needs and build career paths
- Maintain outstanding store condition and visual merchandising standards
- Utilize, lead and deliver visual brand standards to present unique product mix offering
- Serve as a liaison to the local community
Knowledge, Skills and Qualifications:
- Advanced METRC Knowledge
- Preferred knowledge of Flowhub
- Must be 21+ years of age
- Must be able to lift 30+ lbs overhead
- Must be able to stand for extended periods of time
- Above-average communication, collaboration and delegation skills
- Cannabis Retail Management experience a must
- Dynamic and Positive Personality
- Strong decision-making capabilities
Pay: Salary
Location: Fitchburg, MA
Benefits: Paid time off, medical, dental, vision
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Application Question(s):
- Do you live in Massachusetts or New Hampshire?
Experience:
- Management: 1 year (Required)
- MANAGEMENT at a dispensary: 1 year (Required)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary
The Inventory Manager is responsible for maintaining an accurate inventory in their dispensary. They drive sales through maintaining an up-to-date and stocked online and in-store menu. They ensure all OMG policies and regulatory requirements are adhered to. The Inventory Manager reports to the Dispensary Store Manager and Director of Retail
Duties and Responsibilities
Sales
- Ensure all online menus are up to date and all current inventory is available for patients to shop from. All product information is complete and accurate online and on in-store menus.
- Identify and communicate areas to improve stock levels to ensure product availability is maintained
- Process deliveries in a timely manner getting product to the floor as quickly as possible upon delivery arrival
Delivery Intake
- Receive deliveries and ensure the product is received accurately in the inventory tracking system
- Process all third-party deliveries upon arrival at the dispensary. Verify count is accurate and reject any packages/deliveries with discrepancies
- Create new items in the inventory tracking system for third-party items
- Process all OMG deliveries upon arrival at the dispensary
- Assign flower to the correct price tier in the inventory tracking system, repackage and create new items in the inventory tracking system
- Communicate any discrepancies to OMG management
- Coordinate all returning manifests and required paperwork to third-party vendors
Inventory Management & Compliance
- Support the Dispensary Manager to ensure the dispensary has the proper inventory controls in place.
- Perform weekly audits of all inventory rooms and reconcile with MJ to ensure a 100% accurate inventory
- Organize and lead financial audit counts when requested
- Assist in performing nightly inventory counts
- Ensure all returns to the cultivator are processed weekly and the return log is complete and up to date
- Ensure their dispensary has the following binder system on-site and all counts and documentation are complete and compliant with state regulations
- Daily Sales Floor Counts
- Weekly Vault Audits
- Weekly display audits
- Weekly Blue Bin Audits
- Outgoing manifests
- Incoming manifests
- Understand and follow all inventory regulations put forth by the state to maintain a 100% accurate inventory for all medicated products and less than 2% shrink for the non-medicated product.
- Investigate inventory discrepancies and resolve in a timely manner
Training
- Participate in staff meetings to continue to train and develop dispensary staff on regulations, OMG Cannabis policy, and processes pertaining to inventory control
- Will be required to work on special projects as directed by the Dispensary Manager and/or Director of Retail.
- Work with Dispensary Manager to train staff on new inventory processes and procedures as the business needs change
Qualifications
- Must meet minimum age requirements as determined by local, state, and federal requirements
- Must complete a background check as required by local, state, and federal requirements
- Must be well versed and certified in Metrc - Retail Cannabis inventory experience is a must
- Must not have been convicted of any felony offense
- Ability to work within a closely supervised environment
- Works in a timely manner and strives to increase productivity
- Knowledge and familiarity with Cannabis
- Solid math skills, language, and reasoning skills.
- Basic weights and measurement skills, ability to operate a digital scale
- Experience in marijuana growing, cultivating, and trimming preferred
- May be required to work nights and weekends
- Demonstrated oral and written communication capabilities
- Must be authorized to work in the United States
Education
- High school diploma/GED required
Experience
- 1-3 years - Retail Cannabis inventory experience
- Metrc Certified
- Working knowledge of Excel, Word, and Outlook
- Experience working in a warehouse/supply chain environment
Knowledge, Skills and Abilities
- Exceptional attention to detail
- Strong customer service and problem-solving skills
- Ability to collaborate and work with others, while also able to work with limited supervision
Direct reports
- Dispensary Manager
Working conditions
- Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
- Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
- Able to use a computer for extended periods of time
- Ability to see, hear, speak, and write English clearly to communicate effectively with customers, employees, and visitors
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary manager
- Pushing/pulling/carrying, with the ability to lift up to 50 pounds occasionally
- Able to move about a typical office or retail environment
- Regular and on-time attendance
Benefits of working at OMG Cannabis include:
- Employee Discounts (one of the highest in the industry)
- Health, Vision, Dental Benefits (company paid at %)
- 401K
- Sick Pay/PTO Accrual
- Parental/Maternity Leave
- Employee Assistance Program
- Holiday Pay (if required to work on select days)
- Career Development
At OMG Cannabis, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Fitchburg, MA 01420: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Cannabis Inventory management: 1 year (Preferred)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary
- The Assistant General Manager collaborates with the General Manager to help oversee the daily operation of the dispensary. This position requires a strong leader who is willing to provide exceptional service to our guests and support to all the employees while leading by example with a hands-on approach. This role requires general knowledge of all types of cannabis products, along with being comfortable speaking to large groups of people. Priorities include providing the GM with all departmental updates including employee performance, sales/product trends, and guest/vendor relations while ensuring all the employee needs are handled proactively. When the GM is not present at the location, the AGM will represent the dispensary as the main point of contact for all matters related to law enforcement, media, and the guests.
AVAILABILITY
- Our store is open 7 days a week
- Full shift availability (nights, weekends, and holidays required)
ESSENTIAL RESPONSIBILITIES
- Ensure the site is in full compliance with all local and state laws while assisting with regulatory inspections
- Work cross-functionally through the operation and maintain a hands-on “lead by example” approach
- Ensure that all safety protocols and procedures are followed by all employees in the unit
- Assist with creating, running, and analyzing management, inventory, purchasing, and financial reports
- Assist with properly training designated cash handlers on all cash flow/intake procedures
- Collaborate with the General Manager to ensure all financial records and reporting follow compliance
- Aid with managing, troubleshooting, auditing, and maintaining all POS, inventory, and security systems
- Ensure all areas and workstations of the dispensary are kept cleaned and organized
- Ensure service and product offerings are excellent and the highest level of hospitality is achieved
- Help create a strong presence throughout the community while generating brand awareness
- Implement and manage all Company policies and procedures
- Oversee the hiring, training, coaching, and development of employees
- Oversee department schedules and ensure they are maintained based on the operational needs of the unit
- Delegate, manage, and empower the team to achieve an optimal performance
- Align with the General Manager to set, meet, and manage all financial and operational goals
- Assist in any and all areas to ensure the team, department, and company division maintain success
QUALIFICATIONS
- 21+ and currently residing in the USA
- Metrc Certified (Must)
- High School Diploma or GED
- Dispensing Organization Agent Identification Card (obtained upon hire)
- Bachelor’s Degree in Business or industry training equivalent (preferred)
- Assistant Manager / General Manager experience, 2+ years (preferred)
- Retail experience, 4+ years (preferred)
- Cannabis industry managerial experience, 3+ years (preferred)
- Guest service experience, 3+ years (preferred)
- Inventory management experience, 3+ years (preferred)
- Team building & management experience, 3+ years (preferred)
- Excellent communication, multi-tasking, time-management, planning, & organizational skills
- Detail-oriented, critical thinker, problem solver, & assessor
- Proficient in Microsoft Office Applications
WORKING CONDITIONS
- Fast-paced, rapid-changing, retail dispensary environment
- Front-facing, customer-care focused areas/stations
- Confined workstations in close proximity to other people (employees, guests, vendors) and crowds
- Handling cannabis products and packaged goods
- Kneeling, squatting, lifting, bending, walking, pivoting, and long-term standing (all expected activities)
Physical requirements
- Able to use a computer for extended periods of time
- Ability to see, hear, speak, and write English clearly to communicate effectively with customers, employees, and visitors
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary manager
- Pushing/pulling/carrying, with the ability to lift up to 50 pounds occasionally
- Able to move about a typical office or retail environment
- Regular and on-time attendance
NOTE: Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits of working at OMG Cannabis include:
- Employee Discounts (one of the highest in the industry)
- Health, Vision, Dental Benefits (company paid at %)
- 401K
- Sick Pay/PTO Accrual
- Parental/Maternity Leave
- Employee Assistance Program
- Holiday Pay (if required to work on select days)
- Career Development
- Advancement Opportunities
At OMG Cannabis, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Fitchburg, MA 01420: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail management: 1 year (Preferred)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for an experienced HR/Office Manager for a fast-paced and growing company. We're in search of a qualified and resourceful candidate to perform duties in support of our Cannabis Dispensary. This position will ensure smooth and efficient business operations. It will consist of administrative, accounting and strategic responsibilities to help in planning and administering important functions, such as staffing, training and development, and maintaining policies and procedures. The ideal candidate will have the ability to exercise discretion and good judgment in a variety of situations, build effective relationships with others, work independently, and have excellent problem-solving skills.
Responsibilities:
- Human Resources experience with retail preferred
- Conduct recruitment efforts for all hourly employees conduct new-employee orientation
- Work with Management, managing leaves of absence, employee relations counseling, and exit interviewing
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance; performs audits as required
- Partner with plant/location leadership teams to ensure front line leader training is complete
- Prepare paperwork, schedule, and facilitate a smooth new hire onboarding process, coordinating with Management and staff to deliver an exceptional first-day experience
- Conducts or acquires background checks and employment eligibility verifications
- Implements and manages employee recognition program(s)
- Attends and participates in employee disciplinary meetings, terminations, and investigations
- Assist with administering various human resources plans and procedures for all on-site personnel; assist in the implementation of personnel policies and procedures; maintains employee handbook and policies and procedures manual(s)
- Assist in benefits administration and communicate benefit information to employees
- Maintain current HR files and databases
- Perform file audits to ensure that all required employee documentation is collected and maintained
- Must be able to work in a highly regulated environment
- Foster an environment of learning and application
- Perform other related duties as required and assigned
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law (Labor Relations experience preferred)
- Maintains employee information, personnel files, etc.
- Maintain all accounts, invoices, banking and other Accounts Payable duties
- Manage payroll
- Manage all Health (dental) Insurance filings for employees
Education, Experience, Skills:
- Associate degree in Human Resources/Office Management or related field preferred
- Previous HR experience in a dispensary setting required
- Must be 21+ years of age
- Solid knowledge of current employment laws, theories, and contemporary practices in all areas of human resources.
- High proficiency level with MS Office and Google Workspace applications
- Proficient computing skills
- Must have accounts payable/receivable experience
- Subject to background check per state cannabis regulations
- Ability to work independently with an emphasis on attention to accuracy and detail
- Ability to prioritize and multitask
- Excellent oral and written communication skills
- Excellent people and organizational skills
- Team player with the ability to gain consensus through collaboration and open dialogue
- A sense of urgency, high energy, and hands-on approach
- Ability to critically think and problem solve without direction
- High level of integrity
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- Monday to Friday
Experience:
- Human resources management: 1 year (Required)
- Cannabis Dispensary Back Office: 1 year (Required)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description:
The General Manager will have a dynamic personality and be driven/motivated to make our dispensary and our dispensary team the best in the area. They will be responsible for creating a world class customer experience for every customer. The General Manager will work with the Assistant Store Manager and Dispensing Agents/Budtenders in carrying out all retail operations in the store, including, but not limited to, inventory control, ordering, writing and updating SOP’s, register operations, customer service, store appearance/cleaning and displays, employee interactions, and by performing other functions as assigned. The General Manager must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in the store.
Responsibilities:
- Coordinate and facilitate all the store’s transactions and operations
- Ensure the safety and satisfaction of all customers and employees
- Liaise with law enforcement, local and state officials, vendors, and local community
- Implement company policies and ensure staff adheres to best practices
- Inspire staff to deliver the highest level of customer service and experience.
- Participate in developing and implementing operational rules, regulations, policies, and procedures
- Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership
- Address issues that arise from employees or customers (complaints, grievances etc.) Work with Executive Team to create budgets and forecast sales
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Oversee and manage product inventory
- Ensure the provisioning center remains compliant with security, inventory, and local and state regulations
- Report on buying trends, customer needs, profits etc.
- Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer following through clear and positive communication
- Propose innovative ideas to increase market share
- Manage financial records and cash handling procedures
- Ensure the safety and satisfaction of both the patients and employees
- Provide education for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms
- Lead, hire and train new employees and motivate current employees
- Schedule employee hours and oversee payroll
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
- Manage and inspire staff to deliver the highest level of customer service
- Conduct personnel performance appraisals to assess training needs and build career paths
- Maintain outstanding store condition and visual merchandising standards
- Utilize, lead and deliver visual brand standards to present unique product mix offering
- Serve as a liaison to the local community
Knowledge, Skills and Qualifications:
- Advanced METRC Knowledge
- Preferred knowledge of Flowhub
- Must be 21+ years of age
- Above-average communication, collaboration and delegation skills
- Cannabis Retail Management experience a must
- Dynamic and Positive Personality
- Strong decision-making capabilities
Pay: Salary
Location: Fitchburg, MA
Benefits: Paid time off, medical, dental, vision
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- On call
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Experience:
- Cannabis Dispensary Management: 1 year (Required)
Work Location: One location
Apply for this job with OMG Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.