Cannabis jobs at Ethos Cannabis
We know of 100 jobs at Ethos Cannabis as of August 2021, including roles such as Cannabis Product Associate, General Manager of Dispensary, Customer Care Agent, and Cultivation Technician.
More than 30+ days
Cannabis Product Associate - Baltimore, MD
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This Product Associate will be working part-time at our Baltimore retail dispensary location. The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Referral program
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
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Marketing: 2 years (Required)
Bachelor's (Preferred)
Social Media Management: 2 years (Preferred)
Content and Social Media Manager Ethos Cannabis – RemoteWebsite: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
This is a remote position but must live within the follow areas: Philadelphia, Pittsburgh, Baltimore or Boston
Responsibilities:
Content
- Plan and organize weekly/monthly content topics and campaigns for distribution through website, social, email, text, and additional marketing channels as appropriate
- Coordinate external copy writers and designers to produce content and templates for marketing channels
- Work with Marketing Team & external resources to execute content strategy and ensure proper application of branding across states and channels (creating templates, icons, branding guidelines by channel/platform, photography, etc.)
- Work with Senior Marketing team to further develop and define brand standards and guidelines for how to apply these standards across different channels, possibly adding to our existing brand guidelines for more clarity and specificity for real world use.
Social
- Manage social media calendar, content, and posting for all Ethos brands
- Develop engaging and educational content that is in-line with brand standards and objectives
- Achieve measurable growth for all Ethos accounts
- Coordinate and develop a strategy to work with external influencers and other resources for building social following
- Manage or direct all global social media posting and in-boxes to be sure all messages are receiving responses or are forwarded to the correct party for a response within 48 hours.
Qualifications:
Education:
- Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
- 2+ years’ work experience with a focus in marketing, content planning, social media management, communications, or some combination of the disciplines preferred.
- Solid understanding of marketing, content planning, social media management, on-line community management & communications, and working within multiple brand voices.
- Considerable expertise in making presentations, writing marketing content, and planning content calendars.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Skills and Capabilities:
- Strong people and cross-functional collaboration skills.
- Solid creative, strategic, analytical, metrics-driven, and organizational skills.
- Customer-oriented mindset.
- Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
- Experience contributing to content of print materials and publications.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and coordinate content & event management.
- Proficiency in Microsoft Office, data base management, and market research methodologies.
- Ability to develop, analyze, and interpret key performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Must be 21 years of age or older.
- Must pass stringent background test requirements of Pennsylvania
- Periodic travel to various retail and grower/processor sites within your regions of coverage and responsibility.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- This is a remote position but must live within the following areas: Philadelphia, Pittsburgh, Boston or Baltimore. Do you live in one of the surrounding areas?
Education:
- Bachelor's (Preferred)
Experience:
- Social Media Management: 2 years (Preferred)
- Marketing: 2 years (Required)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Marketing: 2 years (Required)
Bachelor's (Preferred)
Social Media Management: 2 years (Preferred)
Content and Social Media Manager Ethos Cannabis – RemoteWebsite: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
This is a remote position but must live within the follow areas: Philadelphia, Pittsburgh, Baltimore or Boston
Responsibilities:
Content
- Plan and organize weekly/monthly content topics and campaigns for distribution through website, social, email, text, and additional marketing channels as appropriate
- Coordinate external copy writers and designers to produce content and templates for marketing channels
- Work with Marketing Team & external resources to execute content strategy and ensure proper application of branding across states and channels (creating templates, icons, branding guidelines by channel/platform, photography, etc.)
- Work with Senior Marketing team to further develop and define brand standards and guidelines for how to apply these standards across different channels, possibly adding to our existing brand guidelines for more clarity and specificity for real world use.
Social
- Manage social media calendar, content, and posting for all Ethos brands
- Develop engaging and educational content that is in-line with brand standards and objectives
- Achieve measurable growth for all Ethos accounts
- Coordinate and develop a strategy to work with external influencers and other resources for building social following
- Manage or direct all global social media posting and in-boxes to be sure all messages are receiving responses or are forwarded to the correct party for a response within 48 hours.
Qualifications:
Education:
- Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
- 2+ years’ work experience with a focus in marketing, content planning, social media management, communications, or some combination of the disciplines preferred.
- Solid understanding of marketing, content planning, social media management, on-line community management & communications, and working within multiple brand voices.
- Considerable expertise in making presentations, writing marketing content, and planning content calendars.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Skills and Capabilities:
- Strong people and cross-functional collaboration skills.
- Solid creative, strategic, analytical, metrics-driven, and organizational skills.
- Customer-oriented mindset.
- Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
- Experience contributing to content of print materials and publications.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and coordinate content & event management.
- Proficiency in Microsoft Office, data base management, and market research methodologies.
- Ability to develop, analyze, and interpret key performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Must be 21 years of age or older.
- Must pass stringent background test requirements of Pennsylvania
- Periodic travel to various retail and grower/processor sites within your regions of coverage and responsibility.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- This is a remote position but must live within the following areas: Philadelphia, Pittsburgh, Boston or Baltimore. Do you live in one of the surrounding areas?
Education:
- Bachelor's (Preferred)
Experience:
- Social Media Management: 2 years (Preferred)
- Marketing: 2 years (Required)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
High school or equivalent (Preferred)
Customer Service: 2 years (Preferred)
Customer Care Agent
Website: ethoscannabis.com
Pittsburgh, PA
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner. This position will be primarily remote.
Responsibilities
The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:
- Answering incoming calls from patients/caregivers
- Answering inquiries and questions with respect and compassion
- Helping patients by completing online product reservations
- Helping patients make an appointment with a pharmacist
- Handling complaints professionally and escalating if necessary
- Trouble shooting Medical Marijuana card issues with DOH and patients
- Providing information and directing calls to the appropriate department
- Answering any product questions patients may have appropriately
- Tracking relevant data from each call within existing software
The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:
- Answer all incoming calls
- Make outgoing calls if needed
- Record all orders placed for patients
- Handle patient inquiries and follow up if necessary
- Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)
- Escalate or resolve customer complaints in a manner consistent with the principles of Ethos
- Provide patients with product and operations information
- Enter new customer information into software systems
- Update existing patient information
- Identify and escalate priority issues
- Route calls to appropriate resources
- Proactively follow up on patient needs
- Document all call information according to standard operating procedures
- Produce reports (daily, weekly, monthly) on all incoming and outgoing calls
- This position reports to the Assistant Manage of Customer Care Center.
Qualifications
Preferred Experience, Education and Skills
- Knowledge of customer service principles and practices
- Basic Technology skills
- Some experience in a call center or customer service environment
- Detail oriented, Good data entry and typing skills
- Excellent verbal communication
- Available for weekend and evening shift work
- Prior experience working with medical patients
- Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings
- Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway
- Knowledge of medical cannabis, or prior experience working with, cannabis
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 15 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
Compensation:
- This is a full-time position, approximately $16-$18/hr
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $16.00 - $18.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bachelor's (Preferred)
General Manager of Dispensary
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
Compensation:
- $75,000-85,000 annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bachelor's (Preferred)
Inventory Management: 3 years (Preferred)
Assistant Inventory Manager, Pennsylvania
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Inventory Manager is responsible for overseeing and managing inventory across multiple dispensary locations throughout the company’s cannabis dispensary locations in Pennsylvania. This position will work closely with the retail and production teams, ensuring that inventory tasks and functions are properly completed at each location as well as with the Supply Chain Manager for monitoring compliance and usage of menu system Dutchie and seed-to-sale tracking system MJ Freeway. Managing these systems is extremely critical to our dispensary inventories and the success of our company. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given responsibility over the inventory management of our business to deliver a best-in-class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.
Responsibilities
- Maintain compliant and accurate inventories for up to five dispensary locations
- Assist with the purchasing of cannabis products
- Ensure inventory tasks and functions are properly completed at each location
- Work closely with the site Fulfillment Specialists on training (procedures and systems), compliance, inventory Standard Operating Procedures (SOPs), issue resolution, and support with systems as needed (MJ Freeway, Dutchie, etc.)
- In conjunction with the Supply Chain Manager, align and delegate inventory tasks and responsibilities to Fulfillment Specialists
- Support with scheduling deliveries to our dispensaries from our grow facility and from other 3rd party grower-processors as needed
- Work collaboratively with compliance, security, and transportation leadership regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Build processes with the Supply Chain Manager for monitoring compliance and usage of Dutchie menu and MJ Freeway systems
- Work together with dispensary management to address Fulfillment Specialist performance or other employee-related issues
- Maintain compliance with all Company policies, standards, values, and procedures
- Weekly travel to dispensary locations will be required, with daily visits needed at times, depending on issues. This role will also require trips to our Grower/Processor facility. Total travel to the Philadelphia area is estimated to be up to 30-45% of time. This role will be remote outside of necessary travel.
- This position will report directly to the Supply Chain Manager
Qualifications
Education:
College degree strongly preferred
Work Experience:
- 3-5 years of inventory management experience; preferably in a retail dispensary
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in and/or understanding inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Excellent communication and people skills
- High level of integrity and a strong work ethic
- Strong track record of accomplishing/exceeding business objectives
- Proficiency in computer usage including inventory management and retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret reports relating to inventory performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Minimum of 21 years of age
- Must pass stringent state background test requirements
Compensation:
- Approximately $60,000 annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Inventory Management: 3 years (Preferred)
Work Location:
- Multiple locations
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
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Bachelor's (Preferred)
General Manager of Dispensary
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
Compensation:
- $60,000+ annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate - Allentown, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bachelor's (Preferred)
Accounting: 3 years (Preferred)
Senior Staff Accountant Ethos Cannabis– Philadelphia, PA/RemoteWebsite: www.ethospa.com
Company Overview Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states, including New Jersey. We are structured as a C-Corporation with each state operation being owned by Ethos. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable, real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a highly motivated Senior Staff Accountant with a “can do” attitude, analytical mind, and excellent interpersonal skills to support our growing business. This attentive professional will have an eye for detail and be especially dynamic at representing the accounting function across all aspects of the company.We are seeking a driven, detailed-oriented Senior Staff Accountant with a “can do” attitude, analytical mind, and excellent interpersonal skills to support our growing business. This attentive professional will have an eye for detail and be especially dynamic at representing the accounting function across all aspects of the company.This person will be accountable for supporting the accounting operations of the holding company and the Company’s operations in Pennsylvania and Massachusetts, as well as additional expansion states. The responsibilities will include assisting in the following: maintaining financial records and reports, performing account reconciliations, assisting with budget and close processes, conducting internal audits, and maintaining accounts payable documentation. Ensure that reported results comply with Generally Accepted Accounting Principles (GAAP). The Senior Staff Accountant reports to the Controller.
We are looking for a proven performer who is able and willing to handle new duties, and as a result, can be promoted to broader opportunities within the Company as we grow.
Responsibilities
- Support the Controller with the accounting operations of the Company, including control systems, transaction-processing operations, and policies and procedures
- Maintain and enforce a documented system of accounting policies and procedures
- Abide by standard operating procedures for all accounting functions
- Prepare journal entries,
- Reconcile financial statements and accounts
- Ensure data accuracy
- Ensure that sales are adequately reported
- Perform data entry and general ledger coding
- Full Cycle Accounts Payable
- Invoices, expense reports and check requests
- Ensure that accounts payable are paid in a timely manner
- Ensure that all reasonable discounts are taken on accounts payable
- Assist in processing payroll
- Ensure that periodic bank reconciliations are completed
- Assist with maintaining the chart of accounts
- Maintain an orderly accounting filing system
- Support Controller to issue timely and complete financial statements
- Calculate variance from the budget and identify any issues
- Provide support for a system of management cost reports
- Perform ad-hoc analysis and reporting, as requested
- Comply with local, state, and federal government reporting requirements and tax filings for various state jurisdictions
- Assist in other accounting projects, as necessary
Qualifications Education
- Bachelor's degree in accounting, finance, or business administration, or equivalent business experience and 5+ years of progressively responsible experience for a major company or division of a large corporation
- Candidates with public accounting experience a plus
Work Experience
- Minimum 3-5 years of experience in accounting/finance
- Experience in working with multiple legal entities under different legal umbrellas
- Experience with financial reporting requirements
- Experience with general ledger accounting, accruals, prepaid expenses, and reconciliations
- Strong understanding of GAAP
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
- Payroll or Human Resources experience a plus
Capabilities and Skills
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Supervise the Staff Accountant
- Knowledge of computer and office equipment and programs; proficiency in computer usage including accounting software, MS Office applications (MS Office Word, Excel and Outlook)
- Experience with Concur and QuickBooks highly desired
- Excellent time-management skills; ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external parties, clearly and calmly
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Exceptional team player with strong communication and people skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements
- Must pass stringent background test requirements of Pennsylvania
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S
Compensation
- Approximately $75,000-80,000 annual salary
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Accounting: 3 years (Preferred)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
cannabis growing/trimming: 1 year (Preferred)
inventory software, Excel, Google spreadsheets: 1 year (Preferred)
agricultural, horticultural, botanical: 1 year (Preferred)
Cultivation Technician
Ethos PA – Fitchburg, MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.
Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.
Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.
Responsibilities
· Environmental checks & ongoing observation
· Cloning
· Transplanting
· Pruning
· Trellising
· Harvesting
· Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
· Cleaning & sanitizing
· Monitoring environment in cure areas
· Protecting finished product from waste or loss
· Trimming
· Sorting usable product and trim into distinct batches
· Packaging product and trim
· Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
· Facilitating accurate inventory control at all steps
· Cleaning & sanitizing
· Keep work and break areas free of clutter and debris
· Ensure work uniforms are as clean as possible
· Communicate effectively with others in cultivation and other departments
· Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file
Qualifications
Required Experience, Education and Skills
· Minimum of one year of cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
Other Requirements:
· Must be 21 years of age or older to apply
· Must comply with all legal or company regulations for working in the industry
· Ability to work weekends/holidays
· Ability to perform activities for up to 8 hours a day
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 55 pounds for a distance of 100 feet
· Must pass stringent background test requirements of Massachusetts
This position is classified as non-exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- cannabis growing/trimming: 1 year (Preferred)
- inventory software, Excel, Google spreadsheets: 1 year (Preferred)
- agricultural, horticultural, botanical: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate - Pittsburgh, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
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Bachelor's (Preferred)
Marketing Coordinator
Ethos MA – Baltimore Area/Remote
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This position can be performed primarily remotely, so long as the Marketing Coordinator can travel to our MD dispensaries as needed. The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Maryland dispensaries in Baltimore, Catonsville, and Rockville. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.
We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.
Responsibilities
- Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.
- Consult with Ethos’ management team to assess local marketing needs of the organization.
- Coordinate and execute customer direct marketing – including email and text communications multiple times each week
- Coordinate events and community marketing outreach with dispensary staff
- Contribute to social media marketing activities
- Coordinate, along with the local management team, patient and physician outreach.
- Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.
- Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Maryland market.
- Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.
- Design and lead promotional campaigns, working closely with management and marketing team.
- Help coordinate media interest in Ethos and all media contact, requests, and communication.
- Coordinate and communicate competitive analysis updates
- Perform other duties and responsibilities related to Ethos marketing, as may be assigned.
- Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.
- Work with store level managers and staff to develop community in stores.
Qualifications
Education:
- Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
- 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.
- Solid understanding of marketing, event planning, communications, and public relations activities.
- Considerable expertise in making presentations, writing marketing content, and planning events.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Capabilities and Skills:
- Strong people and cross-functional collaboration skills.
- Solid creative, strategic, analytical, metrics-driven, and organizational skills.
- Customer-oriented mindset.
- Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
- Experience contributing to content of print materials and publications.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and coordinate event management.
- Proficiency in Microsoft Office, data base management, and market research methodologies.
- Ability to develop, analyze, and interpret key performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
- The expectation that most work can be performed at home, with travel to each of the dispensary locations in the greater Baltimore area on a regular basis.
- Extended time sitting, walking, bending, and reaching is possible.
- Must pass stringent background test requirements
- Periodic travel to various retail sites
Compensation:
- Approximately starting at $50,000 annual salary
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate - Hazleton, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Dispensary Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Customer service experience
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Application Question(s):
- Due to state regulations, are you at least 21 years old?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$80,000 - $100,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Preferred)
Full Job Description
Production Operations Manager
Ethos Cannabis
Location: Fairless Hills, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary / Objective
The Production Operations Manager is responsible for leading the Fairless Hills, PA production facility including all operational aspects of cultivation and processing. This leader will also be focused on achieving operating and financial performance targets. The Production Operations Manager is a detail-oriented, operational leader and ensures the smooth and cost-efficient flow of site production through effective management, and operating budget. This role will support implementation of process changes, system enhancements, proactively analyzing business needs, executing short, mid, and long-term plans to meet business objectives, and building key internal and/or external customer relationships.
This position will also have responsibility for ensuring a safe, secure and reliable operation. This position will be responsible for the results (quantity and quality) produced by the production team. The ideal candidate can adapt to our business model and has demonstrated leadership experience. Previous cannabis production experience is not required. This position will be located at our Fairless Hills, PA location of our production facility, with occasional travel to our Maryland locations, and will report to the Director of Production.
Responsibilities
- Manage operational and personnel aspects, across cultivation and processing areas, of the Fairless Hills, PA production facility with support of the Company’s subject matter experts in cultivation, processing departments, which include supply chain management, safety and quality and compliance
- Lead planning and execution of production schedules to achieve business objectives
- Manage employee staffing, including assessment of resources needs. Lead the development of our teammates through training and coaching.
- Proper documentation to maintain compliance and achieve business objectives.
- Assess and measure performance of KPIs. Communicate results and progress regularly. Develop and implement corrective actions.
- Maintenance, functionality and capability of the production facility and its equipment.
- Provide leadership in determining equipment, materials, and resources required to meet production demand and necessary inventory
- Ensure disciplined operation consistent with company policies, established standards, and best practices. Communicate development of new best practices to deploy amongst other production sites in the company.
- Plan and prioritize operations and distribution to ensure maximum productivity, safety, and quality
- Ownership of site operating P&L and budgeting.
- Oversee Quality Assurance and QC responsibilities
- Resolve production problems and quality issues through root cause analysis
- Support and enforce Standard Operating Procedures (SOPs) of Company
- Review SOPs routinely
- Perform other duties as requested
Qualifications
- Bachelor’s degree. BS in Engineering, Agriculture, or Business preferred. MBA and Lean experience preferred
- Combination of experience and education will be considered
- Experience in cannabis industry not required, GMP and Food/Safety experience preferred.
- Ideally 8+ years of experience in production or operations management, of teams of more than 25 people
- Knowledge and experience in implementation of Lean Manufacturing practices a plus
- Well-versed in production procedures and means to optimize; continuous improvement mentality
- Ability to work in a fast-paced, changing, and challenging environment
- Effective time-management skills and the ability to multi-task
- High level of integrity, a strong work ethic, and a will to win
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Strong interpersonal skills, authentic leadership; team player
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Additional Requirements
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 55 pounds for up to 100 feet
- Must pass stringent background test requirements of Pennsylvania
- Some domestic travel (< 10%) may be required
Compensation
- $80,000 to 100,000 annual salary with additional incentive compensation
- Relocation accommodations may be considered.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Cannabis Product Associate
Rockville MD
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$45,000 - $50,000 a year
Job Type
Full-time
Qualifications
Bachelor's (Preferred)
Full Job Description
Marketing Coordinator
Ethos Cannabis – Remote & Pittsburgh, PA area
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective
The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Pennsylvania dispensaries in western Pennsylvania. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.
We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.
Responsibilities
- Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.
- Consult with Ethos’ management team to assess local marketing needs of the organization.
- Coordinate and execute customer direct marketing – including email and text communications multiple times each week
- Coordinate events and community marketing outreach with dispensary staff
- Contribute to social media marketing activities
- Coordinate, along with the local management team, patient and physician outreach.
- Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.
- Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Pennsylvania market.
- Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.
- Design and lead promotional campaigns, working closely with management and marketing team.
- Help coordinate media interest in Ethos and all media contact, requests, and communication.
- Coordinate and communicate competitive analysis updates
- Perform other duties and responsibilities related to Ethos marketing, as may be assigned.
- Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.
- Work with store level managers and staff to develop community in stores.
Qualifications
Education:
Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
- 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.
- Solid understanding of marketing, event planning, communications, and public relations activities.
- Considerable expertise in making presentations, writing marketing content, and planning events.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Capabilities and Skills:
- Strong people and cross-functional collaboration skills.
- Solid creative, strategic, analytical, metrics-driven, and organizational skills.
- Customer-oriented mindset.
- Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
- Experience contributing to content of print materials and publications.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and coordinate event management.
- Proficiency in Microsoft Office, data base management, and market research methodologies.
- Ability to develop, analyze, and interpret key performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
- The expectation of this role will be that most work can be performed at home, with travel to each of the dispensary locations in the greater Pittsburgh area on a regular basis.
- Extended time sitting, walking, bending, and reaching is possible.
- Must pass stringent background test requirements of Pennsylvania.
- Periodic travel to various retail and grower/processor sites in Pennsylvania.
Compensation:
- Approximately $50,000 annual salary with additional incentive compensation.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$16 an hour
Job Type
Full-time
Qualifications
cannabis growing/trimming: 1 year (Preferred)
inventory software, Excel, Google spreadsheets: 1 year (Preferred)
agricultural, horticultural, botanical: 1 year (Preferred)
Full Job Description
Cultivation Technician
Ethos PA – Fairless Hills, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.
Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.
Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.
Responsibilities
- Environmental checks & ongoing observation
- Cloning
- Transplanting
- Pruning
- Trellising
- Harvesting
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Cleaning & sanitizing
- Monitoring environment in cure areas
- Protecting finished product from waste or loss
- Trimming
- Sorting usable product and trim into distinct batches
- Packaging product and trim
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Facilitating accurate inventory control at all steps
- Cleaning & sanitizing
- Keep work and break areas free of clutter and debris
- Ensure work uniforms are as clean as possible
- Communicate effectively with others in cultivation and other departments
- Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file
Qualifications
Required Experience, Education and Skills
· Minimum of one year cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Ability to work weekends/holidays
- Ability to perform activities for up to 8 hours a day
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 55 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania
Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Application Question(s):
- Are you willing to undergo a background check?
Experience:
- cannabis growing/trimming: 1 year (Preferred)
- inventory software, Excel, Google spreadsheets: 1 year (Preferred)
- agricultural, horticultural, botanical: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$17 - $20 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Preferred)
Laboratory or Production Environment: 1 year (Preferred)
Full Job Description
Processing Technician
Ethos Cannabis – Fairless Hills, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective
The Processing Technician is a hands-on role, supporting areas of cannabis product production, from extraction to finished goods, and ensuring that products are manufactured and packaged on schedule, within quality standards, meeting cost objectives and shipping on-time to the customer. The Processing Technician works to implement process changes and system enhancements and participates heavily in quality control over all product the facility furnishes for retail. We are building a strong ethical and team- oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
We are seeking a passionate, driven, detailed-oriented, and collaborative Processing Technician who is a proven performer that is able and willing to handle new duties, and as a result, can be promoted to broader opportunities within the Company as we grow. The ideal candidate has the ability to adapt to our business model and has demonstrated teamwork experience, as he or she will be given significant responsibility to deliver a best-in-class and innovative cannabis product. Previous cannabis experience is not required, but candidates should have some familiarity and comfortability with cannabis.
Responsibilities
- Conduct all processing steps to obtain finished products safely, efficiently, with the best quality possible.
- Provide support for production functions, including supply and distribution logistics, order process, scheduled production, and inventory management
- Maintain a sanitary and organized inventory of product; effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling; facilitate accurate inventory control at all steps
- Correctly utilize appropriate checklists, logs, process flow charts, and standard operating procedures
- Understand areas of production and adhere to strict safety, quality, and production standards
- Assist in keeping operation running with proactive processes
- Adhere to Standard Operating Procedures (SOPs) and all OSHA, state, federal, and local regulations and as well as accident prevention plan that include fire, safety, evacuation, laboratory, etc.
- Ensure product is tested and verified to meet quality standards
- Identify, classify, and report any processing or product deviations
- Maintain a clean and organized work environment
- Support facility initiatives and other duties or specific projects assigned by the Processing Manager
- Report directly to the Processing Manager
Qualifications
Education:
- Bachelor’s degree preferred; prefer Chemistry, Biology, Biochemistry, Microbiology, or other related discipline
- High School Diploma or GED Required
Work Experience:
- Experience in a laboratory or production environment highly preferred
- Experience in agricultural, product processing, or analysis is a plus
- Practice and understanding of proper and safe handling of hazardous materials
- General knowledge of processing and analytical equipment
- Experience in tracking software
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Excellent teambuilding, communication and people skills
- High degree of attention to detail with the ability to be self-directed
- Excellent record-keeping ability
- Effective time-management skills
- High level of integrity and a strong work ethic
- Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 50 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Pennsylvania
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Compensation:
Approximately $17-20 per hour, depending on experience; full-time position with benefits
This position is classified as Non-exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Laboratory or Production Environment: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bachelor's (Required)
Product or Operations Management: 8 years (Preferred)
People Management: 8 years (Preferred)
GMP and Food/Safety: 4 years (Preferred)
Lean manufacturing: 4 years (Preferred)
Production Operations Manager
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary / Objective
The Production Operations Manager is responsible for leading the Fitchburg production facility including all operational aspects of cultivation and further processing. This leader will also be focused on achieving operating and financial performance targets. The Production Operations Manager is a detail-oriented, operational leader and ensures the smooth and cost-efficient flow of site production through effective management, and operating budget. This role will support implementation of process changes, system enhancements, proactively analyzing business needs, executing short, mid, and long-term plans to meet business objectives, and building key internal and/or external customer relationships.
This position will also have responsibility for ensuring a safe, secure and reliable operation. This position will be responsible for the results (quantity and quality) produced by the production team. The ideal candidate can adapt to our business model and has demonstrated leadership experience. Previous cannabis production experience is not required. This position will be located at our Fitchburg, MA location of our production facility, will report to the Director of Production.
Responsibilities
- Manage operational and personnel aspects, across cultivation and processing areas, of the Fitchburg, MA production facility with support of the Company’s subject matter experts in cultivation, processing departments, which include supply chain management, safety and quality and compliance
- Lead planning and execution of production schedules to achieve business objectives
- Manage employee staffing, including assessment of resources needs. Lead the development of our teammates through training and coaching.
- Proper documentation to maintain compliance and achieve business objectives.
- Assess and measure performance of KPIs. Communicate results and progress regularly. Develop and implement corrective actions.
- Maintenance, functionality and capability of the production facility and its equipment.
- Provide leadership in determining equipment, materials, and resources required to meet production demand and necessary inventory
- Ensure disciplined operation consistent with company policies, established standards, and best practices. Communicate development of new best practices to deploy amongst other production sites in the company.
- Plan and prioritize operations and distribution to ensure maximum productivity, safety, and quality
- Ownership of site operating P&L and budgeting.
- Oversee Quality Assurance and QC responsibilities
- Resolve production problems and quality issues through root cause analysis
- Support and enforce Standard Operating Procedures (SOPs) of Company
- Review SOPs routinely
- Perform other duties as requested
Qualifications
- Bachelor’s degree. BS in Engineering, Agriculture, or Business preferred. MBA and Lean experience preferred.
- Combination of experience and education will be considered.
- Experience in cannabis industry not required, GMP and Food/Safety experience preferred
- Ideally 8+ years of experience in production or operations management, of teams of more than 25 people
- Knowledge and experience in implementation of Lean Manufacturing practices a plus
- Well-versed in production procedures and means to optimize; continuous improvement mentality
- Ability to work in a fast-paced, changing, and challenging environment
- Effective time-management skills and the ability to multi-task
- High level of integrity, a strong work ethic, and a will to win.
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Strong interpersonal skills, authentic leadership; team player
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Additional Requirements
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 55 pounds for up to 100 feet
- Must pass stringent background test requirements of Massachusetts
- Some domestic travel (< 10%) may be required
Compensation
- $90,000 to $100,000 annual salary with additional incentive compensation
- Relocation accommodations may be considered.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- Product or Operations Management: 8 years (Preferred)
- People Management: 8 years (Preferred)
- GMP and Food/Safety: 4 years (Preferred)
- Lean manufacturing: 4 years (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
High school or equivalent (Required)
customer service: 1 year (Preferred)
Cannabis Product Associate
Northeast Philadelphia
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based point-of-sale (POS) system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all cannabis regulations
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail POS software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Massachusetts
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- cannabis: 1 year (Preferred)
- customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
vendor & inventory management: 3 years (Required)
High school or equivalent (Preferred)
Full Job Description
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective
The Supply Chain Manager is responsible for leading and optimizing the organization’s supply chain capabilities, enabling both the retail and production teams to operate efficiently. This position supports and consults with numerous groups and departments throughout Ethos and will work closely with outside cannabis Grower-Processors and non-cannabis suppliers and service providers. The Supply Chain Manager will monitor usage and systems control of menu system (Flowhub) and seed-to-sale tracking system Metrc, as these systems are extremely critical to our dispensary inventories and the success of our company. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as they will be given responsibility over the supply chain of our business, resulting in a best-in-class and innovative retail cannabis experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.
Responsibilities
· Lead and optimize the organization’s supply chain capabilities
· Enable retail and production teams to operate efficiently
· Create, maintain, and continuously improve department Standard Operating Procedures (SOPs), processes, and workflows
· Manage and control inventory systems (Point-of-Sale, Electronic Tracking System, inventory, online menus, etc.)
· Responsible for master contract pricing and negotiations (cannabis and non-cannabis, supplier, or service provider)
· Manage supplier relationships (high-level cannabis and non-cannabis)
· Work with marketing, retail, and production to drive price setting for selling Ethos products and outside supplier products
· Manage inventory levels for cannabis products to Ethos dispensaries and Warehouse to maximize inventory turn and minimize obsolescence
· Support other functional areas, including security, facilities, maintenance, shipping/receiving, transportation and logistics, and procurement
· Support business activities including continuous process improvement, forecasting and cashflow management, wholesale purchasing with external grower-processors, cannabis and non-cannabis procurement, inventory control management systems, return processes, and storage/stocking and vault layout optimization
· Ensure inventory tasks and functions are properly completed at each Ethos Dispensary and Warehouse
· Work with the Cultivation Management, Warehouse Personnel, Director Retail, and General Managers on training (procedures and systems), compliance, inventory Standard Operating Procedures (SOPs), issue resolution, and support with systems as needed (Metrc, Flowhub, etc.)
· In conjunction with the Director of Retail and General Manager, align and delegate inventory tasks and responsibilities
· Work collaboratively with compliance, security, and transportation leadership regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
· Work together with Director of Retail and General Manager to address Dispensary personnel performance or other employee-related issues
· Maintain compliance with all Company policies, standards, values, and procedures
· Weekly travel to dispensary locations will be required, with daily visits needed at times, depending on issues. This role will also require frequent trips to our Grower-Processor facility. Total travel to the MA Warehouse and Dispensaries is estimated to be up to 30-45% of time.
· This position will report directly to the Director of Supply Chain in the Finance organization and is based out of our Fitchburg office.
Qualifications Education:
College degree strongly preferred
Work Experience:
· 3-5 years of vendor and inventory management experience; preferably in a retail dispensary
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in and/or understanding inventory management and reconciliation
· Experience with buying/negotiating, relationship management/customer service, inventory management/systems, and logistics
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Diligence to manage a team of employees, various projects, and multiple systems
· Demonstrated process-oriented skills
· Excellent communication and people skills · High level of integrity and a strong work ethic
· Ability to effectively manage multiple priorities, meet deadlines, and lead a dynamic team
· Highly organized with an attention to detail
· Proficiency in computer usage including inventory management and retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret reports relating to inventory performance metrics
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Must pass stringent state background test requirements
Compensation:
· Approximately $90,000 annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- vendor & inventory management: 3 years (Required)
Work Location:
- Multiple locations
Company's website:
- www.EthosCannabis.com
Work Remotely:
- No
COVID-19 Precaution(s):
- Social distancing guidelines in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
General Manager of Dispensary
Rockville, MD
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
Assistant General Manager of Dispensary
Website: ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$18 an hour
Job Type
Full-time
Full Job Description
Dispensary Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Customer service experience
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Application Question(s):
- Due to state regulations, are you at least 21 years old?
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Associate (Preferred)
Driver's License (Preferred)
Job DescriptionEdit
Assistant General Manager of Dispensary
Website: ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:Remote interview processSocial distancing guidelines in placeSanitizing, disinfecting, or cleaning procedures in placeAll employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Education:
- Associate (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Number of hires for this role
2 to 4
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$45 - $55 an hour
Job Type
Part-time
Qualifications
Pennsylvania PharmD Active License (Preferred)
Full Job Description
Per Diem Pharmacist
Northeast Philadelphia
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
Per Diem Pharmacists are responsible for dispensing of cannabis products to Ethos patients at our dispensary and for providing patients with an excellent customer experience. In addition, Per Diem Pharmacists will ensure patients receive the correct dosage as well as education and counseling as needed. Per Diem Pharmacists are expected to complete a prospective drug utilization review to assess the appropriateness of the therapy, dose, route, duration, allergies and drug interactions, contraindications, and possible misuse. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to help ensure this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Per Diem Pharmacist. Our ideal candidate has a strong work ethic, excellent communication skills and an entrepreneurial spirit. Previous cannabis retail experience is preferred.
Responsibilities
- Become proficient with the point of sale system (MJ Freeway)
- Ensure compliance with all Pennsylvania Medical Marijuana Program rules and regulations
- Dispense medical cannabis medications based on patient's physician recommendations
- Provide individual patient consultations to determine the best therapy in conjunction with the recommendations made by patient's physician
- Submit and review the state prescription monitoring program
- Comply with state laws as regulated by the Pennsylvania medical cannabis program
- Maintain records along with removing outdated and damaged drugs from dispensary inventory
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
- Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; working to establish personal networks
- Support marketing content creation on by-project basis
Qualifications
Education:
- PharmD active license in good standing without restrictions
Capabilities and Skills:
- Cannabis experience preferred
- High energy, patient-focused
- Excellent customer service skills
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to work effectively with employees, management, a diverse patient base, governmental agencies, community members and the general public
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
- Ability to provide timely and accurate medication information to patients
- Ability to communicate potential problems and likely solutions to the prescriber
- Maintain a comprehensive pharmacy patient profile; oversee the packaging labeling, and distribution of medications for all patients and employees according to established policies, procedures, and guidelines
- Complete the Pennsylvania Department of Health’s Cannabis Health Professional training
- Knowledge and/or ability to use pharmacy information systems
- Proficient with computers and POS systems
- Proven organizational skills
- Ability to effectively communicate with all levels of the organization
- Interpersonal skills
Work Experience:
- 3-5 years of pharmacy experience
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Must pass stringent background test requirements of Pennsylvania
- Must be a Registered Pharmacist in the Commonwealth of Pennsylvania, with an active unrestricted license in good standing
- Must complete the Pennsylvania Department of Health 4-Hour CME Course: http://www.medicalmarijuana.pa.gov/
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: $45.00 - $55.00 per hour
Schedule:
- Monday to Friday
- Weekends
Experience:
- pharmacy management: 1 year (Preferred)
- cannabis: 1 year (Preferred)
License/Certification:
- Pennsylvania PharmD Active License (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$40,000 - $45,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Required)
inventory management and reconciliation: 1 year (Preferred)
people management: 1 year (Preferred)
Full Job Description
Assistant Manager of Dispensary
Website: ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, Florida, Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Understand and assist the General Manager with weekly and monthly sales information
· Assist the General Manager with employee schedules and managing employee work hours and vacation request
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager and employees to meet and exceed sales goals
· Assist with performance reviews of dispensary employees on a regular basis
· Inform employees of new updates and general developments in the Company
· Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
· Supervise dispensary Product Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
· Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
· Previous experience in a cannabis retail environment is preferred
· Thorough understanding of state and local Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent background test requirements of Massachusetts
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- Bachelor's (Required)
Experience:
- cannabis retail: 1 year (Preferred)
- standard operating procedures and mgmt/employee training: 1 year (Preferred)
- inventory management and reconciliation: 1 year (Preferred)
- people management: 1 year (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$20 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Required)
retail management: 1 year (Required)
Full Job Description
Shift Lead of Dispensary
Website: www.ethoscannabis.com
Northeast Philadelphia
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, Florida, Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Provide an excellent customer experience while assisting in the sale of cannabis products
· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
· Assist patients with choosing the right products according to their ailments
· Ensure orders are fulfilled efficiently with 100% accuracy at all times
· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
· Adhere to company Standard Operating Procedures
· Understand and assist the General Manager with weekly and monthly sales information
· Maintain a friendly, courteous and professional demeanor at all times
· Coach and support other team members, including Product Associates
· Ensure that the store is clean, safe, and presentable for clients
· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Supervise Product Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
· Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
Work Experience:
· Previous experience in a cannabis retail environment preferred
· 1-2 years retail management experience required
· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Exceptional cash management skills
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent State background test requirements
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Application Question(s):
- Are you willing to undergo a background check?
Education:
- High school or equivalent (Required)
Experience:
- retail management: 1 year (Required)
- cannabis retail: 1 year (Preferred)
- state and local cannabis laws and regulations: 1 year (Preferred)
- standard operating procedures and mgmt/employee training: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
Assistant General Manager of Dispensary
Website: ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Part-time
Full Job Description
Cannabis Product Associate- Part Time
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This Product Associate will be working on a part-time or on-call basis to support our Catonsville retail dispensary location for a total of 15-20 hours per week. This individual will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Available to work on an on-call basis for up to 15-20 hours per week
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- On call
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
Work Location:
- One location
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50 - $55 an hour
Job Type
Part-time
Number of hires for this role
2 to 4
Qualifications
Pennsylvania PharmD Active License (Preferred)
Full Job Description
Per Diem Pharmacist Per Diem Pharmacist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
Per Diem Pharmacists are responsible for dispensing of cannabis products to Ethos patients at our dispensary and for providing patients with an excellent customer experience. In addition, Per Diem Pharmacists will ensure patients receive the correct dosage as well as education and counseling as needed. Per Diem Pharmacists are expected to complete a prospective drug utilization review to assess the appropriateness of the therapy, dose, route, duration, allergies and drug interactions, contraindications, and possible misuse. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to help ensure this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Per Diem Pharmacist. Our ideal candidate has a strong work ethic, excellent communication skills and an entrepreneurial spirit. Previous cannabis retail experience is preferred.
Responsibilities
- Become proficient with the point of sale system (MJ Freeway)
- Ensure compliance with all Pennsylvania Medical Marijuana Program rules and regulations
- Dispense medical cannabis medications based on patient's physician recommendations
- Provide individual patient consultations to determine the best therapy in conjunction with the recommendations made by patient's physician
- Submit and review the state prescription monitoring program
- Comply with state laws as regulated by the Pennsylvania medical cannabis program
- Maintain records along with removing outdated and damaged drugs from dispensary inventory
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
- Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; working to establish personal networks
- Support marketing content creation on by-project basis
Qualifications
Education:
- PharmD active license in good standing without restrictions
Capabilities and Skills:
- Cannabis experience preferred
- High energy, patient-focused
- Excellent customer service skills
- Ability to learn and understand cannabinoids and how they interact with the human body
- Ability to work effectively with employees, management, a diverse patient base, governmental agencies, community members and the general public
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
- Ability to provide timely and accurate medication information to patients
- Ability to communicate potential problems and likely solutions to the prescriber
- Maintain a comprehensive pharmacy patient profile; oversee the packaging labeling, and distribution of medications for all patients and employees according to established policies, procedures, and guidelines
- Complete the Pennsylvania Department of Health’s Cannabis Health Professional training
- Knowledge and/or ability to use pharmacy information systems
- Proficient with computers and POS systems
- Proven organizational skills
- Ability to effectively communicate with all levels of the organization
- Interpersonal skills
Work Experience:
- 3-5 years of pharmacy experience
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Must pass stringent background test requirements of Pennsylvania
- Must be a Registered Pharmacist in the Commonwealth of Pennsylvania, with an active unrestricted license in good standing
- Must complete the Pennsylvania Department of Health 4-Hour CME Course: http://www.medicalmarijuana.pa.gov/
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.Related keywords: pharmacist, pharmacy
Job Type: Part-time
Pay: $50.00 - $55.00 per hour
Schedule:
- Monday to Friday
- Weekends
Experience:
- pharmacy management: 1 year (Preferred)
- cannabis: 1 year (Preferred)
License/Certification:
- Pennsylvania PharmD Active License (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$20 an hour
Job Type
Full-time
Qualifications
High school or equivalent (Required)
retail management: 1 year (Required)
Full Job Description
Shift Lead of Dispensary
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, Florida, Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Provide an excellent customer experience while assisting in the sale of cannabis products
· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
· Assist patients with choosing the right products according to their ailments
· Ensure orders are fulfilled efficiently with 100% accuracy at all times
· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
· Adhere to company Standard Operating Procedures
· Understand and assist the General Manager with weekly and monthly sales information
· Maintain a friendly, courteous and professional demeanor at all times
· Coach and support other team members, including Product Associates
· Ensure that the store is clean, safe, and presentable for clients
· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Supervise Product Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
· Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
Work Experience:
· Previous experience in a cannabis retail environment preferred
· 1-2 years retail management experience required
· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Exceptional cash management skills
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent State background test requirements
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Application Question(s):
- Are you willing to undergo a background check?
Education:
- High school or equivalent (Required)
Experience:
- retail management: 1 year (Required)
- cannabis retail: 1 year (Preferred)
- state and local cannabis laws and regulations: 1 year (Preferred)
- standard operating procedures and mgmt/employee training: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
Assistant General Manager of Dispensary
Website: ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
Up to $100,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Required)
Human Resources: 6 years (Required)
Full Job Description
Human Resources Manager
Ethos Cannabis– Philadelphia, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.Position Summary/ObjectiveWe are seeking a highly motivated and adaptable Human Resources Manager with prior Human Resource management experience, strong organization skills, excellent interpersonal talents, and a healthy work ethic to support our growing business. This attentive professional will have an eye for detail and be especially dynamic at representing the Human Resources function across all aspects of the company, providing clear and timely information and answers to employee questions, following up as necessary, and resolving Human Resources related problems or issues through sound analysis and judgment.
This person will be accountable for managing Human Resources of our operating markets including retail locations, as well as the potential of additional expansion states. The responsibilities will include managing employee relations, employment policies, employment law, performance management, workforce reporting and being a true culture champion for Ethos. The Human Resources Manager reports to the VP, Human Resources & Culture and will partner with other Human Resources professionals on the team.Responsibilities
- Manage the Human Resources operations, including personnel policies and procedures for the Company’s employees while complying with local, state, and federal government employment requirements
- Lead the full scope of thorough employee investigations while partnering with general counsel and others in HR for clear and consistent resolutions.
- Analyze data and identify opportunities to address turnover, process improvements and other activities.
- Strictly abide by the highest standards of ethics and professionalism, and exercise privacy and confidentiality in employee relations at all times
- Build and maintain a strong partnership with all employees and managers, other members of the HR function, and Payroll & Accounting Teams.
- Maintain and enforce a documented system of Human Resources policies and procedures and maintains an orderly personnel filing system.
- Develop and maintain internal operating procedures and controls for managing, coaching, and training employees and teams, being a support for leaders throughout Ethos.
- Partner with Talent Acquisition on recruiting efforts within Ethos and help improve efficiencies
- Oversee the HR Coordinator on initiatives such as background investigations for new hires and/or renewals, data analysis, exit interviews, onboarding and offboarding activities, employee engagement, as well as training of new initiatives.
- Assist with new employee orientations and onboarding experience
- Lead employee feedback and performance appraisal process
- Assist with management of a new HCM platform integration
- Lead or assist in other Human Resource projects, as necessary or requested
- Report to the VP, Human Resources & Culture
Qualifications Education
- Bachelor's degree in Human Resources, Management, Business Administration, Organizational Development, Psychology or related field
- A combination of education and experience will be considered
- HR certification preferred
Work Experience
- Ideally 6+ years of experience in a Human Resources position with demonstrable prior Human Resources management experience
- Experience in dealing with employee relations issues
- Previous Human Resources experience in benefits, policies, compensation, training, worker’s compensation, paid leave, vacation, leaves of absence, employee training, recruiting, and onboarding
- Working understanding of employment laws in operational states
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills
- Exceptional customer service skills and a growth mindset, particularly as it relates to supporting others and offering different perspectives
- Ability to manage multiple, complex Human Resources situations and recommend reasonable solutions
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including MS Office applications (MS Office Word, Excel and Outlook)
- Experience with Human Resources Information Systems (HRIS) software
- Excellent time-management skills; ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external parties, clearly and calmly
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Exceptional team player with strong communication and people skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements
- This position is based in Philadelphia with options for remote work
- Ability to travel to Ethos operating states when necessary
- Must pass stringent background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S
This position is classified as Exempt and is not entitled to overtime pay.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Type: Full-time
Pay: Up to $100,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Required)
Experience:
- Human Resources: 6 years (Required)
Willingness To Travel:
- 25% (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- Temporarily due to COVID-19
COVID-19 Precaution(s):
- Remote interview process
- Virtual meetings
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Number of hires for this role
5 to 10
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$18 an hour
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Dispensary Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Customer service experience
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $18 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Full Job Description
Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Qualifications
High school or equivalent (Required)
customer service: 1 year (Preferred)
Full Job Description
Cannabis Product Associate
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based point-of-sale (POS) system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all cannabis regulations
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail POS software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Massachusetts
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- cannabis: 1 year (Preferred)
- customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Director of Retail Operations, MA
Ethos Cannabis – Greater Boston Area
Website: www.EthosCannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Director of Retail Operations, MA is responsible for overseeing and managing a team of retail market and store managers across the company’s cannabis dispensary locations in Massachusetts, which currently includes 4 locations in Fitchburg, Lynn, Watertown & Dorchester. This position will manage and oversee the operations and management of our dispensary locations. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and promote this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Director of Retail Operations for Massachusetts to provide strategic leadership, direction, and support to the company’s growing team of dispensary managers and staff to maximize sales, margin, and profit with a customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the retail operations of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis retail experience is required.
Responsibilities
- Develop and support dispensary market and store level managers and employees and act as their liaison with the executive management team and market-level operations leaders.
- Lead the operationalization of our dispensary locations in Massachusetts including the pre-opening and post opening functionality and implementation of our unique approach to ordering and fulfillment.
- Lead the development of standard operating procedures and employee training materials while partnering with the Director of Retail Operations for Pennsylvania & Maryland, aligning on strategy and operational consistency where appropriate.
- Collaborate with other functional leaders in developing and implementing a best in class customer experience.
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges.
- Establish process for labor optimization in stores while keeping in line with payroll budgets.
- Manage all aspects of retail operations with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards.
- Partner with employees, managers, and other functions to discover and understand our customer needs, identify areas of opportunity, and deliver solutions for growth.
- Partner with leadership regarding marketing strategy and initiatives in collaboration with current managers and the marketing team.
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs.
- Interface with IT managers to develop and continually assess tech roadmap and implementation and adjust based on business needs.
- Ensure compliance on all policies, standards, and values.
- Attend meetings as requested and work collaboratively with other departments to ensure mission fulfillment and completion of company objectives and special projects.
- Assess business trends and actively partner with corporate stakeholders in order to strategize retail growth and drive business initiatives.
- Analyze key performance indicators (KPI), track metrics and provide guidance to achieve goals and profitability targets.
- Work with market level and store level managers and staff to develop community in stores.
- Accountable for controllable cost versus plan and the identification of continuous improvement opportunities.
- Lead initiatives, store strategies, and specific projects assigned by the VP of Retail and executive-level management across all markets and stores.
- Report directly to the VP of Retail and other executive-level management and consult with market-level operations leaders.
- Manage all direct reports, providing them guidance, feedback, and ongoing leadership support.
Qualifications
Education:
Minimum of a bachelor’s degree required.
Work Experience:
- 10+ years of consumer products and/or health and wellness retail experience.
- Minimum 1 year of work experience in the Cannabis industry
- Multiple years of management experience which must include managing multiple stores and performing retail purchasing in a fast-paced retail environment.
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs.
- Experience in inventory management and reconciliation.
- Human Resources management experience to include hiring, training, records management, performance reviews, payroll processing, and more.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties with a growth mindset and initiative.
Capabilities and Skills:
- Exceptional team building, communication and people skills.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives.
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret KPI’s, and read, analyze, and interpret financial reports relating to dispensary performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment.
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible.
- Ability to lift and carry up to 50 pounds for a distance of 100 feet.
- Must pass stringent background test requirements of Massachusetts
This position is classified as Exempt and is not eligible for overtime pay. Compensation is commensurate to experience.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- Multiple locations
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $65,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Preferred)
Talent acquisition: 2 years (Preferred)
Market data analysis: 1 year (Preferred)
Sourcing for hard-to-fill requisitions: 1 year (Preferred)
Full Job Description
Talent Acquisition Specialist
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Talent Acquisition Specialist is responsible for overseeing and managing recruitment and new hire onboarding efforts across the entire company’s cannabis operations including dispensary and grow/processor locations in Pennsylvania, Massachusetts, Maryland, and corporate locations. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision in our fast-paced, growth environment.
We are seeking a passionate, driven, detailed oriented, customer service focused and collaborative Talent Acquisition Specialist to enable the success of the Ethos Cannabis recruitment initiatives. The ideal candidate has the ability to adapt to our business model and has demonstrated experience in sourcing and recruiting top talent, managing retention efforts, and tracking time to fill metrics. In addition, the candidate should have a passion for a diverse culture in the workplace as he or she will be the primary recruiter leading our efforts to deliver a best-in-class experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis.
Responsibilities
- Collaborate and consult with Ethos Cannabis Executive Management team and managers to identify recruitment needs, prioritize needs, and strategically attract top talent
- Partner with our consulting advisors on current practices and future process improvements to our talent acquisition function
- Develop, implement and manage the Applicant Tracking System (ATS) to best serve each operating function, ensuring effectiveness; continually assess the tracking system implementation and adjust based on business needs; troubleshoot as needed
- Build and maintain the internal employee candidate process, providing employee action letters to selection employees for role changes, transfers, promotions, and other administrative items as needed
- Maintain the Standard Operating Procedures (SOPs) for recruitment and provide ongoing communication and training to management as needed
- Walk candidates through the recruitment lifecycle and remain consistent in the approach; recommend and drive process improvements that impact candidate identification and engagement
- Proactively network, source and establish relationships with diverse candidates for current and future needs; participate in activities such as job fairs and other outreach opportunities in our operating states while representing Ethos Cannabis in a professional manor at all times
- Collaborate with functional leaders in developing and implementing a best-in-class customer experience; prepare updates for leaders on current recruitment efforts, track trends with time to fill, retention, and other date points using the ATS
- Create new job descriptions and maintain all job descriptions for current and future roles in the organization
- Maintain employee files as it pertains to the recruitment and onboarding process; conduct periodic file audits to remain compliant and consistent
- Partner with others in the organization to complete thorough background screenings based on the requirements of each role; keep records up to date; implement an effective system for tracking background checks (criminal, education, professional references, etc)
- Maintain a growth mindset and keep current on all talent acquisition trends and laws
- Perform other duties and responsibilities related to our Human Resources function as needed
- Report directly to the HR Manager
Qualifications
Education:
- Bachelor’s degree in Business, Human Resources, or related field
Work Experience:
- 4+ years of talent acquisition experience
- Proven ability to screen resumes to identify prospective candidates
- Research/sourcing skills with ability to search for hard-to-fill requisitions
- Candidate engagement approach with ability to activate passive candidates through proactive outreach
- Interpersonal skills with ability to communicate with leaders and hiring managers
- Experience using talent and market insights and data to influence audiences
- Outstanding teamwork and multitasking skills
Capabilities and Skills:
- Exceptional team-building, people skills, and the ability to work on several projects at a time
- Strong communication skills, including written, spoken, and presentation
- High level of integrity and a strong work ethic
- Proficiency in computer software using MS Office applications
- Ability to thrive and prioritize in a dynamic, rapidly changing environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet.
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
- Occasional travel to various retail and grow/processor sites in Pennsylvania, Maryland, and Massachusetts
Compensation:
- Approximately $65,000 to $70,000 annual salary with additional incentive compensation
- This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Talent acquisition: 2 years (Preferred)
- Candidate engagement outreach: 1 year (Preferred)
- Market data analysis: 1 year (Preferred)
- Sourcing for hard-to-fill requisitions: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$18 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Preferred)
Full Job Description
Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends
Education:
- High school or equivalent (Preferred)
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50,000 - $55,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Preferred)
Full Job Description
Marketing Coordinator
Ethos MA – Baltimore Area
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This position can be performed primarily remotely, so long as the Marketing Coordinator can travel to our MD dispensaries as needed. The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Maryland dispensaries in Baltimore, Catonsville, and Rockville. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.
We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.
Responsibilities
· Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.
· Consult with Ethos’ management team to assess local marketing needs of the organization.
· Coordinate and execute customer direct marketing – including email and text communications multiple times each week
· Coordinate events and community marketing outreach with dispensary staff
· Contribute to social media marketing activities
· Coordinate, along with the local management team, patient and physician outreach.
· Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.
· Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Maryland market.
· Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.
· Design and lead promotional campaigns, working closely with management and marketing team.
· Help coordinate media interest in Ethos and all media contact, requests, and communication.
· Coordinate and communicate competitive analysis updates
· Perform other duties and responsibilities related to Ethos marketing, as may be assigned.
· Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.
· Work with store level managers and staff to develop community in stores.
Qualifications
Education:
Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
· 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.
· Solid understanding of marketing, event planning, communications, and public relations activities.
· Considerable expertise in making presentations, writing marketing content, and planning events.
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Capabilities and Skills:
· Strong people and cross-functional collaboration skills.
· Solid creative, strategic, analytical, metrics-driven, and organizational skills.
· Customer-oriented mindset.
· Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
· Experience contributing to content of print materials and publications.
· High level of integrity and a strong work ethic.
· Exceptional willingness to be a hands-on manager and coordinate event management.
· Proficiency in Microsoft Office, data base management, and market research methodologies.
· Ability to develop, analyze, and interpret key performance metrics.
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
· The expectation that most work can be performed at home, with travel to each of the dispensary locations in the greater Baltimore area on a regular basis.
· Extended time sitting, walking, bending, and reaching is possible.
· Must pass stringent background test requirements
· Periodic travel to various retail sites
Compensation:
· Approximately starting at $50,000 annual salary
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location:
- One location
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Part-time
Number of hires for this role
1
Full Job Description
Cannabis Product Associate- Part Time
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This part-time Product Associate will be working on a part-time or on-call basis for a total of 15-20 hours per week. This individual will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Available to work on an on-call basis for up to 15-20 hours per week
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- On call
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Part-time
Number of hires for this role
1
Full Job Description
Cannabis Product Associate- Part Time
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This Product Associate will be working on a part-time or on-call basis to support our Baltimore (Hampden) retail dispensary location for a total of 15-20 hours per week. This individual will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Available to work on an on-call basis for up to 15-20 hours per week
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- On call
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $17 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications
Call Center or Customer Service: 1 year (Required)
Full Job Description
Customer Care Agent
Website: ethoscannabis.com
Philadelphia, PA
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.
Responsibilities
The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:
· Answering incoming calls from patients/caregivers
· Answering inquiries and questions with respect and compassion
· Helping patients by completing online product reservations
· Helping patients make an appointment with a pharmacist
· Handling complaints professionally and escalating if necessary
· Trouble shooting Medical Marijuana card issues with DOH and patients
· Providing information and directing calls to the appropriate department
· Answering any product questions patients may have appropriately
· Tracking relevant data from each call within existing software
The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:
· Answer all incoming calls
· Make outgoing calls if needed
· Record all orders placed for patients
· Handle patient inquiries and follow up if necessary
· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)
· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos
· Provide patients with product and operations information
· Enter new customer information into software systems
· Update existing patient information
· Identify and escalate priority issues
· Route calls to appropriate resources
· Proactively follow up on patient needs
· Document all call information according to standard operating procedures
· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls
· This position reports to the Assistant Manager of Customer Care Center.
Qualifications
Preferred Experience, Education and Skills
- Knowledge of customer service principles and practices
- Basic technology skills
- Some experience in a call center or customer service environment
- Detail oriented, good data entry and typing skills
- Excellent verbal communication
- Available for weekend and evening shift work
- Prior experience working with medical patients
- Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings
- Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway
- Knowledge of medical cannabis, or prior experience working with cannabis
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 15 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
This position is classified as non-exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Experience:
- Call Center or Customer Service: 1 year (Required)
Work Location:
- One location
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Number of hires for this role
2
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
From $15 an hour
Job Type
Full-time
Number of hires for this role
4
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$18 an hour
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Dispensary Fulfillment Specialist
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Customer service experience
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$40,000 - $45,000 a year
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Assistant General Manager of Dispensary
*MUST BE OPEN TO RELOCATING TO OUR OTHER MARKETS IN PA/MA/MD*
Website: ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
Compensation:
- $40,000 - $45,000 annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- One location
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $17 an hour
Job Type
Full-time
Qualifications
customer service principles and practices: 1 year (Preferred)
call center or customer service: 1 year (Preferred)
Full Job Description
Customer Care Agent
Website: ethoscannabis.com
Pittsburgh, PA
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.
Responsibilities
The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:
· Answering incoming calls from patients/caregivers
· Answering inquiries and questions with respect and compassion
· Helping patients by completing online product reservations
· Helping patients make an appointment with a pharmacist
· Handling complaints professionally and escalating if necessary
· Trouble shooting Medical Marijuana card issues with DOH and patients
· Providing information and directing calls to the appropriate department
· Answering any product questions patients may have appropriately
· Tracking relevant data from each call within existing software
The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:
· Answer all incoming calls
· Make outgoing calls if needed
· Record all orders placed for patients
· Handle patient inquiries and follow up if necessary
· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)
· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos
· Provide patients with product and operations information
· Enter new customer information into software systems
· Update existing patient information
· Identify and escalate priority issues
· Route calls to appropriate resources
· Proactively follow up on patient needs
· Document all call information according to standard operating procedures
· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls
· This position reports to the Assistant Manager of Customer Care Center.
Qualifications
Preferred Experience, Education and Skills
- Knowledge of customer service principles and practices
- Basic technology skills
- Some experience in a call center or customer service environment
- Detail oriented, good data entry and typing skills
- Excellent verbal communication
- Available for weekend and evening shift work
- Prior experience working with medical patients
- Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings
- Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway
- Knowledge of medical cannabis, or prior experience working with cannabis
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 15 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
This position is classified as non-exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- customer service principles and practices: 1 year (Preferred)
- basic technology: 1 year (Preferred)
- call center or customer service: 1 year (Preferred)
- cannabis: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $17 an hour
Job Type
Full-time
Qualifications
customer service principles and practices: 1 year (Preferred)
call center or customer service: 1 year (Preferred)
Full Job Description
Customer Care Agent
Website: ethoscannabis.com
Pittsburgh, PA
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.
Responsibilities
The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:
· Answering incoming calls from patients/caregivers
· Answering inquiries and questions with respect and compassion
· Helping patients by completing online product reservations
· Helping patients make an appointment with a pharmacist
· Handling complaints professionally and escalating if necessary
· Trouble shooting Medical Marijuana card issues with DOH and patients
· Providing information and directing calls to the appropriate department
· Answering any product questions patients may have appropriately
· Tracking relevant data from each call within existing software
The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:
· Answer all incoming calls
· Make outgoing calls if needed
· Record all orders placed for patients
· Handle patient inquiries and follow up if necessary
· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)
· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos
· Provide patients with product and operations information
· Enter new customer information into software systems
· Update existing patient information
· Identify and escalate priority issues
· Route calls to appropriate resources
· Proactively follow up on patient needs
· Document all call information according to standard operating procedures
· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls
· This position reports to the Assistant Manager of Customer Care Center.
Qualifications
Preferred Experience, Education and Skills
- Knowledge of customer service principles and practices
- Basic technology skills
- Some experience in a call center or customer service environment
- Detail oriented, good data entry and typing skills
- Excellent verbal communication
- Available for weekend and evening shift work
- Prior experience working with medical patients
- Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings
- Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway
- Knowledge of medical cannabis, or prior experience working with cannabis
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 15 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
This position is classified as non-exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- customer service principles and practices: 1 year (Preferred)
- basic technology: 1 year (Preferred)
- call center or customer service: 1 year (Preferred)
- cannabis: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Apply for this job with Ethos Cannabis
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$17.50 an hour
Job Type
Full-time
Qualifications
cannabis growing/trimming: 1 year (Preferred)
inventory software, Excel, Google spreadsheets: 1 year (Preferred)
agricultural, horticultural, botanical: 1 year (Preferred)
Full Job Description
Cultivation Technician
Ethos PA – Fitchburg, MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.
Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.
Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.
Responsibilities
· Environmental checks & ongoing observation
· Cloning
· Transplanting
· Pruning
· Trellising
· Harvesting
· Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
· Cleaning & sanitizing
· Monitoring environment in cure areas
· Protecting finished product from waste or loss
· Trimming
· Sorting usable product and trim into distinct batches
· Packaging product and trim
· Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
· Facilitating accurate inventory control at all steps
· Cleaning & sanitizing
· Keep work and break areas free of clutter and debris
· Ensure work uniforms are as clean as possible
· Communicate effectively with others in cultivation and other departments
· Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file
Qualifications
Required Experience, Education and Skills
· Minimum of one year of cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
Other Requirements:
· Must be 21 years of age or older to apply
· Must comply with all legal or company regulations for working in the industry
· Ability to work weekends/holidays
· Ability to perform activities for up to 8 hours a day
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 55 pounds for a distance of 100 feet
· Must pass stringent background test requirements of Massachusetts
Compensation:
· $15 per hour
This position is classified as non-exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- cannabis growing/trimming: 1 year (Preferred)
- inventory software, Excel, Google spreadsheets: 1 year (Preferred)
- agricultural, horticultural, botanical: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$16 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
Criminal background check (Required)
cannabis growing/trimming: 1 year (Preferred)
inventory software, Excel, Google spreadsheets: 1 year (Preferred)
agricultural, horticultural, botanical: 1 year (Preferred)
Full Job Description
Cultivation Technician
Ethos PA – Fairless Hills, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.
Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.
Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.
Responsibilities
- Environmental checks & ongoing observation
- Cloning
- Transplanting
- Pruning
- Trellising
- Harvesting
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Cleaning & sanitizing
- Monitoring environment in cure areas
- Protecting finished product from waste or loss
- Trimming
- Sorting usable product and trim into distinct batches
- Packaging product and trim
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Facilitating accurate inventory control at all steps
- Cleaning & sanitizing
- Keep work and break areas free of clutter and debris
- Ensure work uniforms are as clean as possible
- Communicate effectively with others in cultivation and other departments
- Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file
Qualifications
Required Experience, Education and Skills
· Minimum of one year cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Ability to work weekends/holidays
- Ability to perform activities for up to 8 hours a day
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 55 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania
Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- cannabis growing/trimming: 1 year (Preferred)
- inventory software, Excel, Google spreadsheets: 1 year (Preferred)
- agricultural, horticultural, botanical: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Manufacturing Facilities Manager
Ethos Cannabis – Fitchburg, MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detailed-oriented and collaborative Facilities Manager to provide leadership and collaborate to create a safe, productive, and pleasant physical work environment that will support the Company’s efforts to maximize sales, margin, and profit with a customer service focus. This position is responsible for the safety, security, maintenance, vendor management and supply chain of our cultivation and production facility in Fitchburg, MA, as well as our Dispensary retail locations throughout MA. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the facilities of our business to deliver a best-in-class and innovative cannabis product. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
Responsibilities
- Maintain all facilities equipment, Mechanical, Electrical and Plumbing (MEP) systems, and infrastructure throughout site to ensure efficient operation and productivity targets
- Understand all aspects of production and adhere to strict safety, quality, and production standards
- Manage facility vendors, service agreements, repair schedules to keep operation running with proactive systems maintenance; develop a preventative maintenance schedule and integrate with site functions
- Effectively manage the repair, maintenance, and safety budget while minimizing down time and assuring facilities are maintained to Good Manufacturing Practice
- Work with the Director of Compliance and Director of Production to ensure site adheres to Standard Operating Procedures (SOPs) and is legally compliant with all OSHA, state, federal, and local regulations
- Develop and oversee an accident prevention plan to include fire, safety, evacuation, laboratory, and facility SOPs
- Develop and oversee vendor management plan and process
- Work collaboratively with compliance, security, and transportation regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Provide logistical support for production functions, including supply procurement and distribution logistics; oversee the order process and inventory management
- Work with leadership to develop community outreach strategies for site location
- Lead facility initiatives and specific projects assigned by the Director of Cultivation, as well dispensary maintenance initiatives as assigned by the President of MA.
Qualifications
Education:
- High School diploma or equivalent required; bachelor’s degree preferred
- Combination of education and experience will be considered
Work Experience:
- 5+ years of facility maintenance management experience
- Understanding of proper and safe handling of hazardous materials
- General knowledge of equipment and facilities upkeep, with a focus of industrial, MEP, plumbing, and Heating Ventilation & Air Conditioning (HVAC) systems
- Experience or considerable exposure to a manufacturing or construction environment
- Ability to understand competitive landscape and trends and develop strategy and tactics accordingly
- Experience and proven track record in meeting facilities and maintenance goals in a competitive, dynamic environment
- Experience in and/or understanding asset management, including supply chain tracking software
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Excellent team building, communication and people skills
- High degree of attention to detail with the ability to be self-directed
- Effective time-management skills
- High level of integrity and a strong work ethic
- Strong track record of accomplishing/exceeding business objectives
- Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
- Certification(s) preferred: Certified Maintenance and Reliability Professional (CMRP), Project Management Professional (PMP), First Aid/CPR or EMT
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $60,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- Facilities management: 5 years (Required)
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager of Dispensary
Northeast Philadelphia, PA
MUST BE OPEN TO RELOCATING TO OUR OTHER MARKETS IN PA/MA/MD.
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Patient Care Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
· Manage financial records and cash handling procedures
· Maintain all confidential information according to HIPAA policies and procedures
· Oversee store opening and closing activities
· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
· Conduct performance reviews of dispensary employees on a regular basis
· Interface with wholesalers and grow/processors to negotiate and source quality product supply
· Coordinate and staff dispensary schedule
· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
· Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
· Serve as a liaison to the local community and area health providers
· Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
· Ensure compliance on all policies, standards, and values
· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
· Report directly to the Manager of Retail Operations
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
· Significant managerial experience in a cannabis retail environment
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent background test requirements of Pennsylvania
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- Bachelor's (Required)
Experience:
- cannabis retail management: 1 year (Preferred)
- hiring, training, records mgmt, performance reviews, payroll: 1 year (Preferred)
- inventory management: 1 year (Preferred)
- restaurant or retail management: 1 year (Preferred)
- standard operating procedures, management/training: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Marketing Coordinator
Ethos MA – Boston Area
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This position can be based out of our Fitchburg, MA office or can be performed primarily remotely, so long as the Marketing Coordinator can attend meetings at our Fitchburg office and travel to our MA dispensaries as needed. The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Massachusetts dispensaries in Dorchester, Fitchburg, Lynn, and Watertown, and grow/processor facility in Fitchburg. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.
We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.
Responsibilities
· Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.
· Consult with Ethos’ management team to assess local marketing needs of the organization.
· Coordinate and execute customer direct marketing – including email and text communications multiple times each week
· Coordinate events and community marketing outreach with dispensary staff
· Contribute to social media marketing activities
· Coordinate, along with the local management team, patient and physician outreach.
· Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.
· Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Massachusetts market.
· Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.
· Design and lead promotional campaigns, working closely with management and marketing team.
· Help coordinate media interest in Ethos and all media contact, requests, and communication.
· Coordinate and communicate competitive analysis updates
· Perform other duties and responsibilities related to Ethos marketing, as may be assigned.
· Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.
· Work with store level managers and staff to develop community in stores.
Qualifications
Education:
Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.
Work Experience:
· 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.
· Solid understanding of marketing, event planning, communications, and public relations activities.
· Considerable expertise in making presentations, writing marketing content, and planning events.
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Capabilities and Skills:
· Strong people and cross-functional collaboration skills.
· Solid creative, strategic, analytical, metrics-driven, and organizational skills.
· Customer-oriented mindset.
· Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.
· Experience contributing to content of print materials and publications.
· High level of integrity and a strong work ethic.
· Exceptional willingness to be a hands-on manager and coordinate event management.
· Proficiency in Microsoft Office, data base management, and market research methodologies.
· Ability to develop, analyze, and interpret key performance metrics.
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.
Other Requirements:
· The main office is located in Fitchburg, MA with expectation that most work can be performed at home, with travel to each of the dispensary locations in the greater Boston area on a regular basis.
· Extended time sitting, walking, bending, and reaching is possible.
· Must pass stringent background test requirements of Pennsylvania and Massachusetts.
· Periodic travel to various retail and grower/processor sites in Pennsylvania.
Compensation:
· Approximately starting at $50,000 annual salary with additional incentive compensation.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description
Cannabis Product Associate
Website: ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based point-of-sale (POS) system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all cannabis regulations
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail POS software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Massachusetts
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail or customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Shift Lead of Dispensary
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Provide an excellent customer experience while assisting in the sale of cannabis products
· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
· Provide outstanding, accurate customer service to patrons by answering or appropriately
directing questions and concerns
· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
· Assist patients with choosing the right products according to their ailments
· Ensure orders are fulfilled efficiently with 100% accuracy at all times
· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
· Adhere to company Standard Operating Procedures
· Understand and assist the General Manager with weekly and monthly sales information
· Maintain a friendly, courteous and professional demeanor at all times
· Coach and support other team members, including Product Associates
· Ensure that the store is clean, safe, and presentable for clients
· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager.
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Supervise Product Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
· Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
Work Experience:
· Previous experience in a cannabis retail environment preferred
· 1-2 years retail management experience required
· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Exceptional cash management skills
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent State background test requirements
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
Compensation:
· Approximately $20/hour
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Retail management: 1 year (Required)
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Experience:
- Monitoring customers
- Opening and closing
- Retail sales
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey and Maryland. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life.
Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/ObjectiveThe IT Specialist is responsible for supporting a variety of projects across the Company’s cannabis dispensary and grow/processor locations, which will include multiple locations in Pennsylvania, Massachusetts, and Maryland. This position will work closely with the Information Technology Manager and supporting the IT initiatives of Ethos, while working on problems that may be intermittent and difficult to resolve. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
We are seeking a passionate, driven, detailed-oriented and collaborative IT Specialist to support the Company’s technology initiatives to maximize Ethos Cannabis’ sales, margin, and profit. The ideal candidate has the ability to adapt to our business model and has the ability to work in a fast-paced work environment. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis. We are looking for a proven performer who is able and willing to handle new duties and learn new technologies.Responsibilities· Work with the IT Manager to assess technology needs and operations
· Support dispensary staff, MSO management, and Ethos state/market leadership on IT-related matters to best serve employees and customers and ensure systems are effective
· Support Ethos’ strategic and long-range planning efforts in the area of technology
· Assist with hardware installations at new retail locations
· Work with local teams to support Ethos’ technology roadmap
· Assist IT Manager with controls to protect Ethos Cannabis’ data and networking systems, including firewalls, switches, back-ups, and data storage
· Work with IT Manager to support key technology-intense operations including, but not limited to Ethos Cannabis’ website, MJ Freeway’s Seed-to-Sale tracking system, point-of-sale systems, video and electronic menu systems, telephone, computers systems, online orders, remote security access, finance and accounting, development and fundraising, communications, patient information, and coordinate the integration between key systems
· Work as local Help Desk specialist to troubleshoot and address technology problems identified by Ethos staff and help resolve technology issues
· Support necessary upgrades and replacement of equipment, software, and hardware, including servers and computers, to ensure overall health of technology environment
· Abide by all Standard Operating Procedures (SOPs) and employee training materials and user guides
· Contribute to and support technology plans, including disaster recovery plans and technology assessments which may be required by regulation, and review and update internal policies, protocols, and SOPs related to technology
· Perform other duties and responsibilities related to Ethos technology infrastructure, as may be assigned
· Assist other local functional teams in developing and implementing a best-in-class customer experience
· Support technology needs of new and existing retail locations as well as of our vertically integrated grow/processor sites
· Assist with all aspects of implementing technology with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards
· Report to the IT ManagerQualificationsEducation:
Bachelor’s degree in computer science, information systems, engineering, business or technical discipline is preferred
Work Experience:
· 2 or more years of information technology experience; combination of education and work experience will be considered
· Understanding and willingness to learn IT infrastructure, particularly networking and firewalls. Experience with Fortinet firewalls and networks are a plus
· Experience supporting technology initiatives and people, ideally in a retail environment
· Considerable experience troubleshooting technology issues and resolving quickly and satisfactorily
· Experience with the Azure cloud is a plus
· Experience in defining system requirements with input from key stakeholders and implementing new, enterprise-wide, technology systems
· Experience with business productivity software such as Microsoft Office, accounting software, point-of-sale systems, IOS handheld tablet integration, printer management, VOIP systems, firewalls and security systems (including remote access), and other network management solutions
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties. This position will be expected to work extended hours and on weekends when needed to address emergent issues and to complete technology projects
· Experience with modern scripting languages a plus
Capabilities and Skills:
· Solid team and interpersonal skills
· Must be self-directed and adaptable
· Strong communication skills, including written, spoken, and presentation, with the ability to present complex technical information in a clear, concise manner to a diverse audience
· High level of integrity and a strong work ethic
· Growth mindset
· Willingness to troubleshoot technology issues
· Proficiency in computer hardware and software usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
· Technology certifications a plusOther Requirements:· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland
· Periodic travel to various retail and grower/processor sites in Pennsylvania, Massachusetts, and MarylandCompensation:
This position is classified as Exempt and is not entitled to overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- information technology: 2 years (Preferred)
- IT infrastructure (particularly networking and firewalls): 1 year (Preferred)
- Fortinet firewalls and networks: 1 year (Preferred)
- supporting technology initiatives in a retail environment: 1 year (Preferred)
- Azure cloud: 1 year (Preferred)
- troubleshooting technology issues: 1 year (Preferred)
- defining system requirements: 1 year (Preferred)
- business productivity software: 1 year (Preferred)
- modern scripting languages: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate- Part Time
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
This part-time Product Associate will be working on an on-call basis to support our Catonsville retail dispensary location, with the potential to support another retail dispensary in the local market on a floating basis, for a total of 15-20 hours per week. This individual will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Available to work on an on-call basis for up to 15-20 hours per week
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- On call
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Ethos Cannabis
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Agent
Website: ethoscannabis.com
Pittsburgh, PA
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.
Responsibilities
The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:
· Answering incoming calls from patients/caregivers
· Answering inquiries and questions with respect and compassion
· Helping patients by completing online product reservations
· Helping patients make an appointment with a pharmacist
· Handling complaints professionally and escalating if necessary
· Trouble shooting Medical Marijuana card issues with DOH and patients
· Providing information and directing calls to the appropriate department
· Answering any product questions patients may have appropriately
· Tracking relevant data from each call within existing software
The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:
· Answer all incoming calls
· Make outgoing calls if needed
· Record all orders placed for patients
· Handle patient inquiries and follow up if necessary
· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)
· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos
· Provide patients with product and operations information
· Enter new customer information into software systems
· Update existing patient information
· Identify and escalate priority issues
· Route calls to appropriate resources
· Proactively follow up on patient needs
· Document all call information according to standard operating procedures
· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls
· This position reports to the Assistant Manager of Customer Care Center.
Qualifications
Preferred Experience, Education and Skills
- Knowledge of customer service principles and practices
- Basic technology skills
- Some experience in a call center or customer service environment
- Detail oriented, good data entry and typing skills
- Excellent verbal communication
- Available for weekend and evening shift work
- Prior experience working with medical patients
- Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings
- Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway
- Knowledge of medical cannabis, or prior experience working with cannabis
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 15 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania and Massachusetts
This position is classified as non-exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Experience:
- customer service principles and practices: 1 year (Preferred)
- basic technology: 1 year (Preferred)
- call center or customer service: 1 year (Preferred)
- cannabis: 1 year (Preferred)
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Shift Lead of Dispensary
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Provide an excellent customer experience while assisting in the sale of cannabis products
· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
· Assist patients with choosing the right products according to their ailments
· Ensure orders are fulfilled efficiently with 100% accuracy at all times
· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
· Adhere to company Standard Operating Procedures
· Understand and assist the General Manager with weekly and monthly sales information
· Maintain a friendly, courteous and professional demeanor at all times
· Coach and support other team members, including Product Associates
· Ensure that the store is clean, safe, and presentable for clients
· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Supervise Product Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
· Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
Work Experience:
· Previous experience in a cannabis retail environment preferred
· 1-2 years retail management experience required
· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Exceptional cash management skills
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent State background test requirements
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- retail management: 1 year (Required)
- cannabis retail: 1 year (Preferred)
- state and local cannabis laws and regulations: 1 year (Preferred)
- standard operating procedures and mgmt/employee training: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description
Cannabis Product Associate
Website: ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that customers are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all customers in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from customer entry to exit; ensure each customer receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide customer throughout the sales floor within the dispensary, making product recommendations based on customer need and available products
- Assist customers with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based point-of-sale (POS) system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify customer allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all cannabis regulations
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail POS software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Massachusetts
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail or customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager of Dispensary
Lynn, MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s Lynn location. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all customers and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is preferred.
Responsibilities
· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding cannabis strains, products, and consumption mechanisms
· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
· Manage financial records and cash handling procedures
· Maintain all confidential information
· Oversee store opening and closing activities
· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
· Conduct performance reviews of dispensary employees on a regular basis
· Interface with wholesalers and cultivation/production companies to negotiate and source quality product supply
· Coordinate and staff dispensary schedule
· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
· Provide input regarding marketing strategy and initiatives in collaboration with current managers and marketing team
· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
· Serve as a liaison to the local community
· Coordinate outreach and educational programming (with input from cultivation/production companies and marketing team)
· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
· Ensure compliance on all policies, standards, and values
· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
· Report directly to the Manager of Retail Operations
Qualifications
Education:
Minimum of a bachelor’s degree preferred
Work Experience:
· Significant managerial experience in a retail or restaurant environment
· Cannabis experience preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent background test requirements of Massachusetts
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- Bachelor's (Required)
Experience:
- cannabis retail management: 1 year (Preferred)
- hiring, training, records mgmt, performance reviews, payroll: 1 year (Preferred)
- inventory management: 1 year (Preferred)
- restaurant or retail management: 1 year (Preferred)
- standard operating procedures, management/training: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
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Chief Operations Officer
Ethos Cannabis – Philadelphia, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Chief Operations Officer (COO) is responsible for overseeing the ongoing operations in Pennsylvania, Massachusetts, Maryland, and New Jersey (future) which will include multiple locations by the end of 2020. This position will oversee the growth initiatives of our retail locations and grower/processor locations and include the operationalizing and management of our dispensaries. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative COO to provide strategic leadership, direction, and support to the company’s operations. The COO will work directly with the Chief Executive Officer (CEO) and the senior leadership team to develop and implement goals and long-term company strategies as well as guide the company’s operational strategy, overseeing the day-to-day operations with a high bar and vision for excellence. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the operations of our business and to deliver a best-in-class and innovative cannabis experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.
Responsibilities
· Develop and execute the operations strategy for Ethos Cannabis in areas of cultivation, manufacturing and, resulting in a best-in-class products and services, while establishing current and long-range objectives, plans, policies, goals, with executives, staff, and Ethos Board members
· Develop and cascade Ethos’ organization strategy, mission, and vision throughout company and to all staff; implement appropriate processes and practices to align personnel with company goals
· Develop and directly support operations vice presidents and directors; act as liaison with the executive management team and operational leaders
· Drive performance measures for the operation across company; regularly communicate company strategy and changes while overseeing the proper execution of established operation procedures
· Oversee the company-wide operations of grower/processor, dispensaries, and related business services, and advise operational teams on development of strategies, supplier and sourcing relationships, logistics, and other function areas, on all mutual issues and in prioritization of needs
· Collaborate with compliance leader on quality and service standards, quality assurance processes, and compliance on all policies, standards, and values
· Marshall company-wide resources to the most productive uses while maximizing value for Ethos
· Implement strategies for optimal productivity in enterprise operations through operational excellence, process improvement, and consistent resolution of challenges, with attention to quality, staffing, inventory management, and financial control
· Establish process for labor optimization in operations while effectively managing overall variance to payroll budget
· Oversee all aspects of operations with an excellence in quality and customer-first mentality and an intense focus on company culture and ethics, products, customer service, growth, and brand standards
· Ensure Ethos’ customer needs are met with effective solutions
· Continually assess with technology leader the tech roadmap and implementation and adjust based on customer and business needs
· In collaboration with the Chief Financial Officer, manage financial and business planning activities including oversight adherence to business policies, financial budgeting and reporting policies
· Assess business trends and actively support team to drive company growth and business initiatives
· Impact key performance metrics through effective leadership, and provide guidance to achieve goals and profitability targets
· Accountable for controllable cost versus plan and the identification of company-wide continuous improvement opportunities
· Build credibility and foster confidence with Board through effective communication of status of key initiatives and health of the company
· Lead initiatives, strategies, and other specific projects assigned by the CEO
· Report directly to the CEO
Qualifications
Education:
Minimum of a bachelor’s degree required. MBA strongly preferred.
Work Experience:
· 10+ years of consumer products and/or health and wellness, retail, with operational experience
· 10+ years of management experience which must include operations, profit and loss, and customer-facing strategies in a fast-paced, complex, and/or regulated environment
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Ability to understand competitive landscape and trends and execute strategies accordingly
· Experience and proven track record in meeting/exceeding financial and operational goals in a competitive, dynamic environment
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional leadership, team building, communication, and interpersonal skills
· High level of integrity and a strong work ethic
· Outstanding track record of accomplishing business objectives
· Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more
· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to operational and performance metrics
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Must pass stringent background test requirements of Pennsylvania, Massachusetts, Maryland, and New Jersey
Compensation:
· Approximately $200,000 annual salary with additional incentive compensation including equity.
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $200,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Required)
Experience:
- Competitive Landscape/Trends Analysis & Strategy Execution: 10 years (Preferred)
- Consumer Products, Health/Wellness or Retail w/Operational: 10 years (Preferred)
- Management (Operations, P&L, Customer-Facing Strategies): 10 years (Preferred)
- Meeting/Exceeding Financial and Operational Goals: 10 years (Preferred)
- Retail Cultures Focused on SOPs, Mgmt/Emp Training Programs: 10 years (Preferred)
Work Location:
- One location
Company's website:
- www.ethospa.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail or customer service: 1 year (Preferred)
Company's website:
- www.ethoscannabis.com
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cultivation Technician
Ethos PA – Fairless Hills, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.
Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.
Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.
We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.
Responsibilities
- Environmental checks & ongoing observation
- Cloning
- Transplanting
- Pruning
- Trellising
- Harvesting
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Cleaning & sanitizing
- Monitoring environment in cure areas
- Protecting finished product from waste or loss
- Trimming
- Sorting usable product and trim into distinct batches
- Packaging product and trim
- Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
- Facilitating accurate inventory control at all steps
- Cleaning & sanitizing
- Keep work and break areas free of clutter and debris
- Ensure work uniforms are as clean as possible
- Communicate effectively with others in cultivation and other departments
- Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file
Qualifications
Required Experience, Education and Skills
· Minimum of one year cannabis growing/trimming/industry experience preferred
· Certification(s)/education in agricultural, horticultural, or botanical practices
· Previous experience with inventory software, Excel, and Google spreadsheets
· Education in agriculture, horticulture, or botany preferred but not necessary
Other Requirements:
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- Ability to work weekends/holidays
- Ability to perform activities for up to 8 hours a day
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 55 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Pennsylvania
Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- cannabis growing/trimming: 1 year (Preferred)
- inventory software, Excel, Google spreadsheets: 1 year (Preferred)
- agricultural, horticultural, botanical: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Procurement Manager
Ethos Cannabis – Philadelphia Area
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective:
The Procurement Manager is responsible for the execution of the non-cannabis procurement process for Ethos Cannabis, supporting supply chain and finance functions as it pertains to sourcing initiatives. The Procurement Manager will work closely with outside, non-cannabis suppliers and service providers and also with our Finance, Retail, and Production teams. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help support this vision while championing our values.
The ideal candidate has the ability to adapt to our business model and has demonstrated procurement experience, as this position will provide supply chain initiative support with the Supply Chain Manager and Finance. This position will report to the Controller and work remotely in the Philadelphia area with expected occasional travel to Ethos’ Grower/Processing facilities and dispensaries. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.
Responsibilities:
· Purchase all non-cannabis products and services for the Production and Retail teams
· Work closely with Accounts Payable to ensure invoices are received and processed in a timely manner
· Perform as a fully functional user of the Conscur SAP system
· Manage non-cannabis suppliers and outside contractors, including their invoices/payments, insurance/compliance, and paperwork/records from visits, etc.
· Maintain contracts and approved vendor lists (suppliers and service providers); list should include secondary and tertiary vendor options as well
· Own preventative and reactive facilities maintenance at dispensaries
· Schedule and coordinate routine preventative maintenance visits at retail locations
· Manage reactive facility tickets opened by retail management by owning the task from receipt of request to dispatching of vendor, completion of service, and processing of final invoice
· Support shipping/receiving, transportation and logistics, and security and facilities maintenance
· Assist our grower-processor locations on the above, as needed
· Support the forecasting, cashflow management, and continuous process improvement
· Maintain compliance with all company policies and procedures
Qualifications:
Required and preferred experience, education, and skills:
· Minimum of two (2) years of experience in procurement
· Bachelor's degree preferred
· Experience and familiarity with finance/accounting processes and systems
· Experience in managing vendors and suppliers, and relationship management/customer service
· Excellent time-management skills; ability to effectively plan and prioritize, with strong attention to detail and work ethic
· Work history showing progressive responsibility, willingness to accept additional projects and challenges
· Solid communication and interpersonal skills
· Ability to execute and work well in a team setting but also a self-starter
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Must pass stringent state background test requirements
· Must be 21 or older
This position is classified as exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- procurement: 2 years (Required)
- finance/accounting processes and systems: 2 years (Preferred)
- vendor and supplier management: 2 years (Preferred)
- customer service: 2 years (Preferred)
Company's website:
- www.ethoscannabis.com
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail or customer service: 1 year (Preferred)
Apply for this job with Ethos Cannabis
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High school or equivalent (Required)
customer service: 2 years (Required)
retail/customer service: 1 year (Preferred)
Full Job Description
Cannabis Product Associate
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail/customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Agent
Website: ethoscannabis.com
Pittsburgh, PA
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.
Responsibilities
The Customer Care Agent