Cannabis jobs at Ethos Cannabis

• 
  

  • Bachelor's (Preferred)

  
  

Marketing Coordinator

Ethos MA – Baltimore Area

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

This position can be performed primarily remotely, so long as the Marketing Coordinator can travel to our MD dispensaries as needed. The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Maryland dispensaries in Baltimore, Catonsville, and Rockville. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.

We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.

Responsibilities

· Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.

· Consult with Ethos’ management team to assess local marketing needs of the organization.

· Coordinate and execute customer direct marketing – including email and text communications multiple times each week

· Coordinate events and community marketing outreach with dispensary staff

· Contribute to social media marketing activities

· Coordinate, along with the local management team, patient and physician outreach.

· Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.

· Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Maryland market.

· Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.

· Design and lead promotional campaigns, working closely with management and marketing team.

· Help coordinate media interest in Ethos and all media contact, requests, and communication.

· Coordinate and communicate competitive analysis updates

· Perform other duties and responsibilities related to Ethos marketing, as may be assigned.

· Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.

· Work with store level managers and staff to develop community in stores.

Qualifications

Education:

Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.

Work Experience:

· 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.

· Solid understanding of marketing, event planning, communications, and public relations activities.

· Considerable expertise in making presentations, writing marketing content, and planning events.

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.

Capabilities and Skills:

· Strong people and cross-functional collaboration skills.

· Solid creative, strategic, analytical, metrics-driven, and organizational skills.

· Customer-oriented mindset.

· Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.

· Experience contributing to content of print materials and publications.

· High level of integrity and a strong work ethic.

· Exceptional willingness to be a hands-on manager and coordinate event management.

· Proficiency in Microsoft Office, data base management, and market research methodologies.

· Ability to develop, analyze, and interpret key performance metrics.

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.

Other Requirements:

· The expectation that most work can be performed at home, with travel to each of the dispensary locations in the greater Baltimore area on a regular basis.

· Extended time sitting, walking, bending, and reaching is possible.

· Must pass stringent background test requirements

· Periodic travel to various retail sites

Compensation:

· Approximately starting at $50,000 annual salary

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location:

• One location

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• 
  

  • Call Center or Customer Service: 1 year (Required)

  
  

Customer Care Agent

Website: ethoscannabis.com

Philadelphia, PA

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.

Responsibilities

The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:

· Answering incoming calls from patients/caregivers

· Answering inquiries and questions with respect and compassion

· Helping patients by completing online product reservations

· Helping patients make an appointment with a pharmacist

· Handling complaints professionally and escalating if necessary

· Trouble shooting Medical Marijuana card issues with DOH and patients

· Providing information and directing calls to the appropriate department

· Answering any product questions patients may have appropriately

· Tracking relevant data from each call within existing software

The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:

· Answer all incoming calls

· Make outgoing calls if needed

· Record all orders placed for patients

· Handle patient inquiries and follow up if necessary

· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)

· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos

· Provide patients with product and operations information

· Enter new customer information into software systems

· Update existing patient information

· Identify and escalate priority issues

· Route calls to appropriate resources

· Proactively follow up on patient needs

· Document all call information according to standard operating procedures

· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls

· This position reports to the Assistant Manager of Customer Care Center.

Qualifications

Preferred Experience, Education and Skills

• Knowledge of customer service principles and practices

• Basic technology skills

• Some experience in a call center or customer service environment

• Detail oriented, good data entry and typing skills

• Excellent verbal communication

• Available for weekend and evening shift work

• Prior experience working with medical patients

• Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings

• Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway

• Knowledge of medical cannabis, or prior experience working with cannabis

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 15 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania and Massachusetts

This position is classified as non-exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

Experience:

• Call Center or Customer Service: 1 year (Required)

Work Location:

• One location

This Company Describes Its Culture as:

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Open availability/flexibility to work weekdays & weekends, including some holidays

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Open availability/flexibility to work weekdays & weekends, including some holidays

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Dispensary Fulfillment Specialist

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.

We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.

Responsibilities:

• Fulfill incoming orders with high accuracy

• Effectively utilize the state-mandated point-of-sale software

• Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas

• Immediately report any inventory discrepancies to the Dispensary General Manager for further action

• Assist with monthly inventory audits

• Assist with daily opening and closing procedures

• Maintain compliance with all Company policies, standards, values, and procedures

• Participate in staff training and maintain product and industry knowledge

• Assist with and receive product deliveries

• Follow directives of the Assistant Manager or General Manager

• Reports directly to the General Manager

Qualifications

Education:

• Minimum of a high school degree required; college degree preferred

• Combination of education and work experience will be considered

Work Experience

• Data entry experience required

• Customer service experience

• Experience in warehouse inventory control or related area helpful

• Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred

• Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical

• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:  

• Cannabis experience and knowledge preferred

• Excellent analytical and reporting skills

• Comfortable working in a fast-paced environment

• Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more

• Above average math skills

• Ability to focus with a high-level attention to detail

• Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

• Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

• Willingness to be cross-trained

• Exceptional team player with strong communication skills

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment

Other Requirements:

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Ability to spend extended time sitting, walking, bending, and reaching

• Must pass stringent State background test requirements

Compensation:

• Approximately $18/hour

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Assistant General Manager of Dispensary

*MUST BE OPEN TO RELOCATING TO OUR OTHER MARKETS IN PA/MA/MD*

Website: ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.

Responsibilities

• Understand and assist the General Manager with weekly and monthly sales information

• Assist the General Manager with employee schedules and managing employee work hours and vacation request

• Assist with training of all new employees as well as the re-training of existing employees when needed

• Motivate and work together with General Manager and employees to meet and exceed sales goals

• Assist with performance reviews of dispensary employees on a regular basis

• Inform employees of new updates and general developments in the Company

• Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria

• Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

• Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

• Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

• Strive to become familiar and proficient at all other tasks and duties of the General Manager

• Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies

• Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts

• Supervise dispensary Product Associates during General Manager’s absence or when directed

• Complete other duties as assigned by General Manager

• Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

• Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager

• Report directly to the General Manager of Dispensary

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

• Previous experience in a cannabis retail environment is required

• Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred

• Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

• Experience in inventory management and reconciliation

• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Exceptional team building, communication and people skills

• Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

• Strong attention to detail, organization skills, and time management abilities

• High level of integrity and a strong work ethic

• Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

• Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

• Minimum of 21 years of age

• Possess valid driver’s license or state ID card; authorized to work in the U.S.

Compensation:

• $40,000 - $45,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• 
  
  
  

  • customer service principles and practices: 1 year (Preferred)

  • call center or customer service: 1 year (Preferred)

  
  

Customer Care Agent

Website: ethoscannabis.com

Pittsburgh, PA

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.

Responsibilities

The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:

· Answering incoming calls from patients/caregivers

· Answering inquiries and questions with respect and compassion

· Helping patients by completing online product reservations

· Helping patients make an appointment with a pharmacist

· Handling complaints professionally and escalating if necessary

· Trouble shooting Medical Marijuana card issues with DOH and patients

· Providing information and directing calls to the appropriate department

· Answering any product questions patients may have appropriately

· Tracking relevant data from each call within existing software

The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:

· Answer all incoming calls

· Make outgoing calls if needed

· Record all orders placed for patients

· Handle patient inquiries and follow up if necessary

· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)

· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos

· Provide patients with product and operations information

· Enter new customer information into software systems

· Update existing patient information

· Identify and escalate priority issues

· Route calls to appropriate resources

· Proactively follow up on patient needs

· Document all call information according to standard operating procedures

· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls

· This position reports to the Assistant Manager of Customer Care Center.

Qualifications

Preferred Experience, Education and Skills

• Knowledge of customer service principles and practices

• Basic technology skills

• Some experience in a call center or customer service environment

• Detail oriented, good data entry and typing skills

• Excellent verbal communication

• Available for weekend and evening shift work

• Prior experience working with medical patients

• Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings

• Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway

• Knowledge of medical cannabis, or prior experience working with cannabis

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 15 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania and Massachusetts

This position is classified as non-exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service principles and practices: 1 year (Preferred)
• basic technology: 1 year (Preferred)
• call center or customer service: 1 year (Preferred)
• cannabis: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• 
  
  
  

  • Criminal background check (Required)

  • cannabis growing/trimming: 1 year (Preferred)

  • inventory software, Excel, Google spreadsheets: 1 year (Preferred)

  • agricultural, horticultural, botanical: 1 year (Preferred)

  
  

Cultivation Technician

Ethos PA – Fairless Hills, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.

Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.

Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.

We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.

Responsibilities

• Environmental checks & ongoing observation
• Cloning
• Transplanting
• Pruning
• Trellising
• Harvesting
• Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
• Cleaning & sanitizing
• Monitoring environment in cure areas

• Protecting finished product from waste or loss
• Trimming
• Sorting usable product and trim into distinct batches
• Packaging product and trim
• Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
• Facilitating accurate inventory control at all steps
• Cleaning & sanitizing
• Keep work and break areas free of clutter and debris
• Ensure work uniforms are as clean as possible
• Communicate effectively with others in cultivation and other departments
• Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file

Qualifications

Required Experience, Education and Skills

· Minimum of one year cannabis growing/trimming/industry experience preferred

· Certification(s)/education in agricultural, horticultural, or botanical practices

· Previous experience with inventory software, Excel, and Google spreadsheets

· Education in agriculture, horticulture, or botany preferred but not necessary

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Ability to work weekends/holidays

• Ability to perform activities for up to 8 hours a day

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 55 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania

Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• cannabis growing/trimming: 1 year (Preferred)
• inventory software, Excel, Google spreadsheets: 1 year (Preferred)
• agricultural, horticultural, botanical: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Manufacturing Facilities Manager

Ethos Cannabis – Fitchburg, MA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detailed-oriented and collaborative Facilities Manager to provide leadership and collaborate to create a safe, productive, and pleasant physical work environment that will support the Company’s efforts to maximize sales, margin, and profit with a customer service focus. This position is responsible for the safety, security, maintenance, vendor management and supply chain of our cultivation and production facility in Fitchburg, MA, as well as our Dispensary retail locations throughout MA. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the facilities of our business to deliver a best-in-class and innovative cannabis product. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

Responsibilities

• Maintain all facilities equipment, Mechanical, Electrical and Plumbing (MEP) systems, and infrastructure throughout site to ensure efficient operation and productivity targets

• Understand all aspects of production and adhere to strict safety, quality, and production standards

• Manage facility vendors, service agreements, repair schedules to keep operation running with proactive systems maintenance; develop a preventative maintenance schedule and integrate with site functions

• Effectively manage the repair, maintenance, and safety budget while minimizing down time and assuring facilities are maintained to Good Manufacturing Practice

• Work with the Director of Compliance and Director of Production to ensure site adheres to Standard Operating Procedures (SOPs) and is legally compliant with all OSHA, state, federal, and local regulations

• Develop and oversee an accident prevention plan to include fire, safety, evacuation, laboratory, and facility SOPs

• Develop and oversee vendor management plan and process

• Work collaboratively with compliance, security, and transportation regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

• Provide logistical support for production functions, including supply procurement and distribution logistics; oversee the order process and inventory management

• Work with leadership to develop community outreach strategies for site location

• Lead facility initiatives and specific projects assigned by the Director of Cultivation, as well dispensary maintenance initiatives as assigned by the President of MA.

Qualifications

Education:

• High School diploma or equivalent required; bachelor’s degree preferred

• Combination of education and experience will be considered

Work Experience:

• 5+ years of facility maintenance management experience

• Understanding of proper and safe handling of hazardous materials

• General knowledge of equipment and facilities upkeep, with a focus of industrial, MEP, plumbing, and Heating Ventilation & Air Conditioning (HVAC) systems

• Experience or considerable exposure to a manufacturing or construction environment

• Ability to understand competitive landscape and trends and develop strategy and tactics accordingly

• Experience and proven track record in meeting facilities and maintenance goals in a competitive, dynamic environment

• Experience in and/or understanding asset management, including supply chain tracking software

• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Excellent team building, communication and people skills

• High degree of attention to detail with the ability to be self-directed

• Effective time-management skills

• High level of integrity and a strong work ethic

• Strong track record of accomplishing/exceeding business objectives

• Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more

• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 50 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Massachusetts

• Certification(s) preferred: Certified Maintenance and Reliability Professional (CMRP), Project Management Professional (PMP), First Aid/CPR or EMT

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• Facilities management: 5 years (Required)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The full-time Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Open availability/flexibility to work weekdays & weekends, including some holidays

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

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General Manager of Dispensary

Northeast Philadelphia, PA

MUST BE OPEN TO RELOCATING TO OUR OTHER MARKETS IN PA/MA/MD.

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.

We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Patient Care Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.

Responsibilities

· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level

· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms

· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary

· Manage financial records and cash handling procedures

· Maintain all confidential information according to HIPAA policies and procedures

· Oversee store opening and closing activities

· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience

· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges

· Conduct performance reviews of dispensary employees on a regular basis

· Interface with wholesalers and grow/processors to negotiate and source quality product supply

· Coordinate and staff dispensary schedule

· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards

· Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board

· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Serve as a liaison to the local community and area health providers

· Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)

· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs

· Ensure compliance on all policies, standards, and values

· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge

· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives

· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management

· Report directly to the Manager of Retail Operations

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

· Significant managerial experience in a cannabis retail environment

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• Bachelor's (Required)

Experience:

• cannabis retail management: 1 year (Preferred)
• hiring, training, records mgmt, performance reviews, payroll: 1 year (Preferred)
• inventory management: 1 year (Preferred)
• restaurant or retail management: 1 year (Preferred)
• standard operating procedures, management/training: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Marketing Coordinator

Ethos MA – Boston Area

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

This position can be based out of our Fitchburg, MA office or can be performed primarily remotely, so long as the Marketing Coordinator can attend meetings at our Fitchburg office and travel to our MA dispensaries as needed. The Marketing Coordinator is responsible for implementing Ethos’ local marketing initiatives. The Marketing Coordinator will oversee all local digital and print marketing and promotion, community events, and other promotional functions of the company. This position will directly support the marketing initiatives of the Massachusetts dispensaries in Dorchester, Fitchburg, Lynn, and Watertown, and grow/processor facility in Fitchburg. We are building a strong ethical and team-oriented culture and are looking for this position to support this vision.

We are seeking a passionate, driven, customer-focused, and collaborative Marketing Coordinator to work locally with Ethos’ leadership to execute on the company’s marketing initiatives to maximize sales, margin, and profit, while maintaining a strong customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be responsible for the local marketing efforts of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis as well as a working knowledge of state regulations as it pertains to marketing and promotion.

Responsibilities

· Support the comprehensive and integrated marketing, communications, and public relations strategy developed by the marketing team.

· Consult with Ethos’ management team to assess local marketing needs of the organization.

· Coordinate and execute customer direct marketing – including email and text communications multiple times each week

· Coordinate events and community marketing outreach with dispensary staff

· Contribute to social media marketing activities

· Coordinate, along with the local management team, patient and physician outreach.

· Support the marketing team’s multi-channel marketing approach (including retail, digital, direct, educational, and informational channels) to effectively target key constituents/segments (including physicians) and differentiate Ethos from other dispensaries and growers. Assist with digital and offline advertising, as needed.

· Collaborate with the marketing team on the creation of content used for educational, merchandising and product information purposes, especially as it relates to the Massachusetts market.

· Participate in the editorial direction, design, production, and distribution of marketing materials including publications and digital assets; maintain assets including website, video and electronic menu systems, brochures, line cards, digital and print content.

· Design and lead promotional campaigns, working closely with management and marketing team.

· Help coordinate media interest in Ethos and all media contact, requests, and communication.

· Coordinate and communicate competitive analysis updates

· Perform other duties and responsibilities related to Ethos marketing, as may be assigned.

· Support all aspects of marketing with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards.

· Work with store level managers and staff to develop community in stores.

Qualifications

Education:

Bachelor’s degree; marketing, business, journalism, public relations, or other relevant discipline is preferred.

Work Experience:

· 2+ years’ work experience with a focus in marketing, event planning, communications, or public relations experience.

· Solid understanding of marketing, event planning, communications, and public relations activities.

· Considerable expertise in making presentations, writing marketing content, and planning events.

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.

Capabilities and Skills:

· Strong people and cross-functional collaboration skills.

· Solid creative, strategic, analytical, metrics-driven, and organizational skills.

· Customer-oriented mindset.

· Strong communication skills, including written, spoken, and presentation, with the ability to deliver a clear, concise message to a diverse audience.

· Experience contributing to content of print materials and publications.

· High level of integrity and a strong work ethic.

· Exceptional willingness to be a hands-on manager and coordinate event management.

· Proficiency in Microsoft Office, data base management, and market research methodologies.

· Ability to develop, analyze, and interpret key performance metrics.

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, and multigenerational environment.

Other Requirements:

· The main office is located in Fitchburg, MA with expectation that most work can be performed at home, with travel to each of the dispensary locations in the greater Boston area on a regular basis.

· Extended time sitting, walking, bending, and reaching is possible.

· Must pass stringent background test requirements of Pennsylvania and Massachusetts.

· Periodic travel to various retail and grower/processor sites in Pennsylvania.

Compensation:

· Approximately starting at $50,000 annual salary with additional incentive compensation.

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• Temporarily due to COVID-19

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Cannabis Product Associate

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based point-of-sale (POS) system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all cannabis regulations

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail POS software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Massachusetts

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)
• retail or customer service: 1 year (Preferred)

Work Location:

• One location

Company's website:

• ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Shift Lead of Dispensary

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The full-time Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.

Responsibilities

· Provide an excellent customer experience while assisting in the sale of cannabis products

· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

· Provide outstanding, accurate customer service to patrons by answering or appropriately

directing questions and concerns

· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

· Assist patients with choosing the right products according to their ailments

· Ensure orders are fulfilled efficiently with 100% accuracy at all times

· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.

· Adhere to company Standard Operating Procedures

· Understand and assist the General Manager with weekly and monthly sales information

· Maintain a friendly, courteous and professional demeanor at all times

· Coach and support other team members, including Product Associates

· Ensure that the store is clean, safe, and presentable for clients

· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry

· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries

· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift

· Assist with training of all new employees as well as the re-training of existing employees when needed

· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals

· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

· Strive to become familiar and proficient at all other tasks and duties of the General Manager.

· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies

· Supervise Product Associates during General Manager’s absence or when directed

· Complete other duties as assigned by General Manager

· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.

· Report directly to the General Manager of Dispensary

Qualifications

Education:

High school diploma or equivalent; bachelor’s degree preferred

Work Experience:

· Previous experience in a cannabis retail environment preferred

· 1-2 years retail management experience required

· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

· Strong attention to detail, organization skills, and time management abilities

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Exceptional cash management skills

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent State background test requirements

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card; authorized to work in the U.S.

Compensation:

· Approximately $20/hour

This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 1 year (Required)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Experience:

• Monitoring customers
• Opening and closing
• Retail sales

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey and Maryland. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life.

Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/ObjectiveThe IT Specialist is responsible for supporting a variety of projects across the Company’s cannabis dispensary and grow/processor locations, which will include multiple locations in Pennsylvania, Massachusetts, and Maryland. This position will work closely with the Information Technology Manager and supporting the IT initiatives of Ethos, while working on problems that may be intermittent and difficult to resolve. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

We are seeking a passionate, driven, detailed-oriented and collaborative IT Specialist to support the Company’s technology initiatives to maximize Ethos Cannabis’ sales, margin, and profit. The ideal candidate has the ability to adapt to our business model and has the ability to work in a fast-paced work environment. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis. We are looking for a proven performer who is able and willing to handle new duties and learn new technologies.Responsibilities· Work with the IT Manager to assess technology needs and operations

· Support dispensary staff, MSO management, and Ethos state/market leadership on IT-related matters to best serve employees and customers and ensure systems are effective

· Support Ethos’ strategic and long-range planning efforts in the area of technology

· Assist with hardware installations at new retail locations

· Work with local teams to support Ethos’ technology roadmap

· Assist IT Manager with controls to protect Ethos Cannabis’ data and networking systems, including firewalls, switches, back-ups, and data storage

· Work with IT Manager to support key technology-intense operations including, but not limited to Ethos Cannabis’ website, MJ Freeway’s Seed-to-Sale tracking system, point-of-sale systems, video and electronic menu systems, telephone, computers systems, online orders, remote security access, finance and accounting, development and fundraising, communications, patient information, and coordinate the integration between key systems

· Work as local Help Desk specialist to troubleshoot and address technology problems identified by Ethos staff and help resolve technology issues

· Support necessary upgrades and replacement of equipment, software, and hardware, including servers and computers, to ensure overall health of technology environment

· Abide by all Standard Operating Procedures (SOPs) and employee training materials and user guides

· Contribute to and support technology plans, including disaster recovery plans and technology assessments which may be required by regulation, and review and update internal policies, protocols, and SOPs related to technology

· Perform other duties and responsibilities related to Ethos technology infrastructure, as may be assigned

· Assist other local functional teams in developing and implementing a best-in-class customer experience

· Support technology needs of new and existing retail locations as well as of our vertically integrated grow/processor sites

· Assist with all aspects of implementing technology with a customer-first mentality and an intense focus on company culture and ethics, customer service excellence, sales growth, and brand standards

· Report to the IT ManagerQualificationsEducation:

Bachelor’s degree in computer science, information systems, engineering, business or technical discipline is preferred

Work Experience:

· 2 or more years of information technology experience; combination of education and work experience will be considered

· Understanding and willingness to learn IT infrastructure, particularly networking and firewalls. Experience with Fortinet firewalls and networks are a plus

· Experience supporting technology initiatives and people, ideally in a retail environment

· Considerable experience troubleshooting technology issues and resolving quickly and satisfactorily

· Experience with the Azure cloud is a plus

· Experience in defining system requirements with input from key stakeholders and implementing new, enterprise-wide, technology systems

· Experience with business productivity software such as Microsoft Office, accounting software, point-of-sale systems, IOS handheld tablet integration, printer management, VOIP systems, firewalls and security systems (including remote access), and other network management solutions

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties. This position will be expected to work extended hours and on weekends when needed to address emergent issues and to complete technology projects

· Experience with modern scripting languages a plus

Capabilities and Skills:

· Solid team and interpersonal skills

· Must be self-directed and adaptable

· Strong communication skills, including written, spoken, and presentation, with the ability to present complex technical information in a clear, concise manner to a diverse audience

· High level of integrity and a strong work ethic

· Growth mindset

· Willingness to troubleshoot technology issues

· Proficiency in computer hardware and software usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

· Technology certifications a plusOther Requirements:· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland

· Periodic travel to various retail and grower/processor sites in Pennsylvania, Massachusetts, and MarylandCompensation:

This position is classified as Exempt and is not entitled to overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• information technology: 2 years (Preferred)
• IT infrastructure (particularly networking and firewalls): 1 year (Preferred)
• Fortinet firewalls and networks: 1 year (Preferred)
• supporting technology initiatives in a retail environment: 1 year (Preferred)
• Azure cloud: 1 year (Preferred)
• troubleshooting technology issues: 1 year (Preferred)
• defining system requirements: 1 year (Preferred)
• business productivity software: 1 year (Preferred)
• modern scripting languages: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate- Part Time

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

This part-time Product Associate will be working on an on-call basis to support our Catonsville retail dispensary location, with the potential to support another retail dispensary in the local market on a floating basis, for a total of 15-20 hours per week. This individual will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Available to work on an on-call basis for up to 15-20 hours per week

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• On call
• Weekends

COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized

This Company Describes Its Culture as:

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• https://ethoscannabis.com/

Company's Facebook page:

• https://www.facebook.com/Ethosdispensary/

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Customer Care Agent

Website: ethoscannabis.com

Pittsburgh, PA

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.

Responsibilities

The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:

· Answering incoming calls from patients/caregivers

· Answering inquiries and questions with respect and compassion

· Helping patients by completing online product reservations

· Helping patients make an appointment with a pharmacist

· Handling complaints professionally and escalating if necessary

· Trouble shooting Medical Marijuana card issues with DOH and patients

· Providing information and directing calls to the appropriate department

· Answering any product questions patients may have appropriately

· Tracking relevant data from each call within existing software

The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:

· Answer all incoming calls

· Make outgoing calls if needed

· Record all orders placed for patients

· Handle patient inquiries and follow up if necessary

· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)

· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos

· Provide patients with product and operations information

· Enter new customer information into software systems

· Update existing patient information

· Identify and escalate priority issues

· Route calls to appropriate resources

· Proactively follow up on patient needs

· Document all call information according to standard operating procedures

· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls

· This position reports to the Assistant Manager of Customer Care Center.

Qualifications

Preferred Experience, Education and Skills

• Knowledge of customer service principles and practices

• Basic technology skills

• Some experience in a call center or customer service environment

• Detail oriented, good data entry and typing skills

• Excellent verbal communication

• Available for weekend and evening shift work

• Prior experience working with medical patients

• Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings

• Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway

• Knowledge of medical cannabis, or prior experience working with cannabis

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 15 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania and Massachusetts

This position is classified as non-exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Experience:

• customer service principles and practices: 1 year (Preferred)
• basic technology: 1 year (Preferred)
• call center or customer service: 1 year (Preferred)
• cannabis: 1 year (Preferred)

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Shift Lead of Dispensary

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.

Responsibilities

· Provide an excellent customer experience while assisting in the sale of cannabis products

· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

· Assist patients with choosing the right products according to their ailments

· Ensure orders are fulfilled efficiently with 100% accuracy at all times

· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.

· Adhere to company Standard Operating Procedures

· Understand and assist the General Manager with weekly and monthly sales information

· Maintain a friendly, courteous and professional demeanor at all times

· Coach and support other team members, including Product Associates

· Ensure that the store is clean, safe, and presentable for clients

· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry

· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries

· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift

· Assist with training of all new employees as well as the re-training of existing employees when needed

· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals

· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

· Strive to become familiar and proficient at all other tasks and duties of the General Manager

· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies

· Supervise Product Associates during General Manager’s absence or when directed

· Complete other duties as assigned by General Manager

· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.

· Report directly to the General Manager of Dispensary

Qualifications

Education:

High school diploma or equivalent; bachelor’s degree preferred

Work Experience:

· Previous experience in a cannabis retail environment preferred

· 1-2 years retail management experience required

· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

· Strong attention to detail, organization skills, and time management abilities

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Exceptional cash management skills

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent State background test requirements

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card; authorized to work in the U.S.

This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• retail management: 1 year (Required)
• cannabis retail: 1 year (Preferred)
• state and local cannabis laws and regulations: 1 year (Preferred)
• standard operating procedures and mgmt/employee training: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Cannabis Product Associate

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that customers are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all customers in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from customer entry to exit; ensure each customer receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide customer throughout the sales floor within the dispensary, making product recommendations based on customer need and available products

• Assist customers with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based point-of-sale (POS) system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify customer allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all cannabis regulations

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail POS software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Massachusetts

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)
• retail or customer service: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Manager of Dispensary

Lynn, MA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s Lynn location. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor and Ethos brand ambassador.

We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all customers and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is preferred.

Responsibilities

· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level

· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding cannabis strains, products, and consumption mechanisms

· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary

· Manage financial records and cash handling procedures

· Maintain all confidential information

· Oversee store opening and closing activities

· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience

· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges

· Conduct performance reviews of dispensary employees on a regular basis

· Interface with wholesalers and cultivation/production companies to negotiate and source quality product supply

· Coordinate and staff dispensary schedule

· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards

· Provide input regarding marketing strategy and initiatives in collaboration with current managers and marketing team

· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Serve as a liaison to the local community

· Coordinate outreach and educational programming (with input from cultivation/production companies and marketing team)

· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs

· Ensure compliance on all policies, standards, and values

· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge

· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives

· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management

· Report directly to the Manager of Retail Operations

Qualifications

Education:

Minimum of a bachelor’s degree preferred

Work Experience:

· Significant managerial experience in a retail or restaurant environment

· Cannabis experience preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Massachusetts

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• Bachelor's (Required)

Experience:

• cannabis retail management: 1 year (Preferred)
• hiring, training, records mgmt, performance reviews, payroll: 1 year (Preferred)
• inventory management: 1 year (Preferred)
• restaurant or retail management: 1 year (Preferred)
• standard operating procedures, management/training: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Chief Operations Officer

Ethos Cannabis – Philadelphia, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Chief Operations Officer (COO) is responsible for overseeing the ongoing operations in Pennsylvania, Massachusetts, Maryland, and New Jersey (future) which will include multiple locations by the end of 2020. This position will oversee the growth initiatives of our retail locations and grower/processor locations and include the operationalizing and management of our dispensaries. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

We are seeking a passionate, driven, detailed oriented and collaborative COO to provide strategic leadership, direction, and support to the company’s operations. The COO will work directly with the Chief Executive Officer (CEO) and the senior leadership team to develop and implement goals and long-term company strategies as well as guide the company’s operational strategy, overseeing the day-to-day operations with a high bar and vision for excellence. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the operations of our business and to deliver a best-in-class and innovative cannabis experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.

Responsibilities

· Develop and execute the operations strategy for Ethos Cannabis in areas of cultivation, manufacturing and, resulting in a best-in-class products and services, while establishing current and long-range objectives, plans, policies, goals, with executives, staff, and Ethos Board members

· Develop and cascade Ethos’ organization strategy, mission, and vision throughout company and to all staff; implement appropriate processes and practices to align personnel with company goals

· Develop and directly support operations vice presidents and directors; act as liaison with the executive management team and operational leaders

· Drive performance measures for the operation across company; regularly communicate company strategy and changes while overseeing the proper execution of established operation procedures

· Oversee the company-wide operations of grower/processor, dispensaries, and related business services, and advise operational teams on development of strategies, supplier and sourcing relationships, logistics, and other function areas, on all mutual issues and in prioritization of needs

· Collaborate with compliance leader on quality and service standards, quality assurance processes, and compliance on all policies, standards, and values

· Marshall company-wide resources to the most productive uses while maximizing value for Ethos

· Implement strategies for optimal productivity in enterprise operations through operational excellence, process improvement, and consistent resolution of challenges, with attention to quality, staffing, inventory management, and financial control

· Establish process for labor optimization in operations while effectively managing overall variance to payroll budget

· Oversee all aspects of operations with an excellence in quality and customer-first mentality and an intense focus on company culture and ethics, products, customer service, growth, and brand standards

· Ensure Ethos’ customer needs are met with effective solutions

· Continually assess with technology leader the tech roadmap and implementation and adjust based on customer and business needs

· In collaboration with the Chief Financial Officer, manage financial and business planning activities including oversight adherence to business policies, financial budgeting and reporting policies

· Assess business trends and actively support team to drive company growth and business initiatives

· Impact key performance metrics through effective leadership, and provide guidance to achieve goals and profitability targets

· Accountable for controllable cost versus plan and the identification of company-wide continuous improvement opportunities

· Build credibility and foster confidence with Board through effective communication of status of key initiatives and health of the company

· Lead initiatives, strategies, and other specific projects assigned by the CEO

· Report directly to the CEO

Qualifications

Education:

Minimum of a bachelor’s degree required. MBA strongly preferred.

Work Experience:

· 10+ years of consumer products and/or health and wellness, retail, with operational experience

· 10+ years of management experience which must include operations, profit and loss, and customer-facing strategies in a fast-paced, complex, and/or regulated environment

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Ability to understand competitive landscape and trends and execute strategies accordingly

· Experience and proven track record in meeting/exceeding financial and operational goals in a competitive, dynamic environment

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional leadership, team building, communication, and interpersonal skills

· High level of integrity and a strong work ethic

· Outstanding track record of accomplishing business objectives

· Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to operational and performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Must pass stringent background test requirements of Pennsylvania, Massachusetts, Maryland, and New Jersey

Compensation:

· Approximately $200,000 annual salary with additional incentive compensation including equity.

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• Competitive Landscape/Trends Analysis & Strategy Execution: 10 years (Preferred)
• Consumer Products, Health/Wellness or Retail w/Operational: 10 years (Preferred)
• Management (Operations, P&L, Customer-Facing Strategies): 10 years (Preferred)
• Meeting/Exceeding Financial and Operational Goals: 10 years (Preferred)
• Retail Cultures Focused on SOPs, Mgmt/Emp Training Programs: 10 years (Preferred)

Work Location:

• One location

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)
• retail or customer service: 1 year (Preferred)

Company's website:

• www.ethoscannabis.com

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cultivation Technician

Ethos PA – Fairless Hills, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Cultivation Technician is responsible for assisting the managers in the day-to-day functions of the cultivation production areas, including propagation, cultivation, and harvest, as well as the post-harvest activities related to curing, trimming, packaging, and storing finished product. The Cultivation Technician is a detail-oriented, operational team player with strong communication skills.

Cultivation Technicians are an integral part of the cultivation and post-harvest team. By reporting the conditions observed of both the environment and crops, they help guide the overall success of every production cycle. No detail is too small, and a strong understanding of all the components needed to carry out each task is necessary for success. Additionally, minimizing miscommunications and taking seriously the concerns of other cultivation team members ensures a safe and responsible workplace. Specifically, the care with which clones are taken and maintained, plants are up-potted, how trellis is applied, pests are identified and reported, finished plants are harvested, and waste properly disposed of are at the forefront of the technician’s priorities.

Cultivation Technicians have the distinction of participating heavily in quality control over all product the facility furnishes for stores and vendors. It is also a phase of the production cycle which requires daily interaction to prevent excessive moisture loss or conversely allowing any molds or bacteria to proliferate. There are many levels of quality control that multiple departments participate in, but the short time spent with the post-harvest team is crucial, considering its frequent handling and contact with multiple containers and surfaces. The Cultivation Technician’s role in maintaining a sanitary and organized inventory of product depends upon the detail and thoughtfulness s/he exhibits in this position; primarily, the ability to effectively compartmentalize strains, batches, and corresponding numeric values to reduce any confusion or mislabeling.

We are seeking a passionate, driven, detail-oriented and collaborative Cultivation Technician to support the company’s cultivation and post-harvest activities. The ideal candidate has the ability to adapt to our business model and is a collaborative team player but also a self-starter. Previous cannabis cultivation experience is not required. Role reports to the Cultivation Manager. Two positions available.

Responsibilities

• Environmental checks & ongoing observation
• Cloning
• Transplanting
• Pruning
• Trellising
• Harvesting
• Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
• Cleaning & sanitizing
• Monitoring environment in cure areas

• Protecting finished product from waste or loss
• Trimming
• Sorting usable product and trim into distinct batches
• Packaging product and trim
• Correctly utilizing appropriate checklists, logs, process flow charts, and standard operating procedures
• Facilitating accurate inventory control at all steps
• Cleaning & sanitizing
• Keep work and break areas free of clutter and debris
• Ensure work uniforms are as clean as possible
• Communicate effectively with others in cultivation and other departments
• Update any personal information which may be required for contact, payment, benefits, tax purposes, or similar contained in an employee’s personnel file

Qualifications

Required Experience, Education and Skills

· Minimum of one year cannabis growing/trimming/industry experience preferred

· Certification(s)/education in agricultural, horticultural, or botanical practices

· Previous experience with inventory software, Excel, and Google spreadsheets

· Education in agriculture, horticulture, or botany preferred but not necessary

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Ability to work weekends/holidays

• Ability to perform activities for up to 8 hours a day

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 55 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania

Ethos recognizes its responsibility to create a positive impact on the community in which it operates. This includes forging meaningful partnerships with local businesses and organizations, providing high-quality jobs to residents of the community, developing land in a responsible manner, and providing robust educational programs to registered patients, employees of licensed dispensaries, and community members, among others. By modeling a deep commitment to the community, Ethos will be better equipped to meet its operational goals, recruit talented individuals, attain patient loyalty, and garner local favorability and support. Further, Ethos will act as a responsible employer, product provider, and neighbor, working to establish a professional and compassionate reputation that clearly conveys an ultimate devotion to safely growing and processing vital medical marijuana. Ethos will build its business on the foundation of compliance, quality, and safe medicine to ensure that our operations have a long-lasting, positive community impact.

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• cannabis growing/trimming: 1 year (Preferred)
• inventory software, Excel, Google spreadsheets: 1 year (Preferred)
• agricultural, horticultural, botanical: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Procurement Manager

Ethos Cannabis – Philadelphia Area

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective:

The Procurement Manager is responsible for the execution of the non-cannabis procurement process for Ethos Cannabis, supporting supply chain and finance functions as it pertains to sourcing initiatives. The Procurement Manager will work closely with outside, non-cannabis suppliers and service providers and also with our Finance, Retail, and Production teams. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help support this vision while championing our values.

The ideal candidate has the ability to adapt to our business model and has demonstrated procurement experience, as this position will provide supply chain initiative support with the Supply Chain Manager and Finance. This position will report to the Controller and work remotely in the Philadelphia area with expected occasional travel to Ethos’ Grower/Processing facilities and dispensaries. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.

Responsibilities:

· Purchase all non-cannabis products and services for the Production and Retail teams

· Work closely with Accounts Payable to ensure invoices are received and processed in a timely manner

· Perform as a fully functional user of the Conscur SAP system

· Manage non-cannabis suppliers and outside contractors, including their invoices/payments, insurance/compliance, and paperwork/records from visits, etc.

· Maintain contracts and approved vendor lists (suppliers and service providers); list should include secondary and tertiary vendor options as well

· Own preventative and reactive facilities maintenance at dispensaries

· Schedule and coordinate routine preventative maintenance visits at retail locations

· Manage reactive facility tickets opened by retail management by owning the task from receipt of request to dispatching of vendor, completion of service, and processing of final invoice

· Support shipping/receiving, transportation and logistics, and security and facilities maintenance

· Assist our grower-processor locations on the above, as needed

· Support the forecasting, cashflow management, and continuous process improvement

· Maintain compliance with all company policies and procedures

Qualifications:

Required and preferred experience, education, and skills:

· Minimum of two (2) years of experience in procurement

· Bachelor's degree preferred

· Experience and familiarity with finance/accounting processes and systems

· Experience in managing vendors and suppliers, and relationship management/customer service

· Excellent time-management skills; ability to effectively plan and prioritize, with strong attention to detail and work ethic

· Work history showing progressive responsibility, willingness to accept additional projects and challenges

· Solid communication and interpersonal skills

· Ability to execute and work well in a team setting but also a self-starter

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Must pass stringent state background test requirements

· Must be 21 or older

This position is classified as exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• procurement: 2 years (Required)
• finance/accounting processes and systems: 2 years (Preferred)
• vendor and supplier management: 2 years (Preferred)
• customer service: 2 years (Preferred)

Company's website:

• www.ethoscannabis.com

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)
• retail or customer service: 1 year (Preferred)

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• 
  
  
  

  • High school or equivalent (Required)

  • customer service: 2 years (Required)

  • retail/customer service: 1 year (Preferred)

  
  

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)
• retail/customer service: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Customer Care Agent

Website: ethoscannabis.com

Pittsburgh, PA

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detail-oriented Customer Care Agent as an active participant and vital team member in conveying the Ethos values and vision to potential patients, curious members of the public, and/or caregivers in a professional and consistent manner.

Responsibilities

The Customer Care Agent is responsible for handling all incoming and outgoing calls as follows:

· Answering incoming calls from patients/caregivers

· Answering inquiries and questions with respect and compassion

· Helping patients by completing online product reservations

· Helping patients make an appointment with a pharmacist

· Handling complaints professionally and escalating if necessary

· Trouble shooting Medical Marijuana card issues with DOH and patients

· Providing information and directing calls to the appropriate department

· Answering any product questions patients may have appropriately

· Tracking relevant data from each call within existing software

The Customer Care Agent will work with the Call Center team as well as dispensary team to ensure all patient needs are met. These functions include:

· Answer all incoming calls

· Make outgoing calls if needed

· Record all orders placed for patients

· Handle patient inquiries and follow up if necessary

· Research required information using available resources (website, internet and its applications, software, documents, and applications, etc.)

· Escalate or resolve customer complaints in a manner consistent with the principles of Ethos

· Provide patients with product and operations information

· Enter new customer information into software systems

· Update existing patient information

· Identify and escalate priority issues

· Route calls to appropriate resources

· Proactively follow up on patient needs

· Document all call information according to standard operating procedures

· Produce reports (daily, weekly, monthly) on all incoming and outgoing calls

· This position reports to the Assistant Manager of Customer Care Center.

Qualifications

Preferred Experience, Education and Skills

• Knowledge of customer service principles and practices

• Basic technology skills

• Some experience in a call center or customer service environment

• Detail oriented, good data entry and typing skills

• Excellent verbal communication

• Available for weekend and evening shift work

• Prior experience working with medical patients

• Training or experience in special communication skills, like public speaking, institutional training environments, and educational settings

• Ability to use Microsoft Office, FreshDesk, WaitWhile, Excel, Microsoft Teams, MJ Freeway

• Knowledge of medical cannabis, or prior experience working with cannabis

Other Requirements:

• Must be 21 years of age or older to apply

• Must comply with all legal or company regulations for working in the industry

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 15 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Pennsylvania and Massachusetts

This position is classified as non-exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service principles and practices: 1 year (Preferred)
• basic technology: 1 year (Preferred)
• call center or customer service: 1 year (Preferred)
• cannabis: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Cannabis Product Associate

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based point-of-sale (POS) system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all cannabis regulations

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail POS software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Massachusetts

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• cannabis: 1 year (Preferred)
• customer service: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Cannabis Product Associate

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that customers are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all customers in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from customer entry to exit; ensure each customer receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide customer throughout the sales floor within the dispensary, making product recommendations based on customer need and available products

• Assist customers with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based point-of-sale (POS) system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify customer allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all cannabis regulations

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail POS software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Massachusetts

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• cannabis: 1 year (Preferred)
• customer service: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent State background test requirements

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• cannabis: 1 year (Preferred)
• customer service or retail: 2 years (Required)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

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  • High school or equivalent (Required)

  • inventory management or stocking: 3 years (Required)

  • null (Required)

  • inventory management and reconciliation: 1 year (Preferred)

  
  

Warehouse Lead, Pennsylvania

Ethos Cannabis – Fairless Hills, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and is pursuing expansion opportunities in New Jersey, Florida, and Arizona. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Warehouse Lead is responsible for managing the stock and flow of all inputs and products in the Company’s Grower-Processor location in Pennsylvania. This position will work closely with the Supply Chain Manager, Director of Production, and cultivation/production teams and will coordinate often with outside suppliers and service providers and ensures the organization and housekeeping of warehouses. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given responsibility over the warehouse inventory management and stocking. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.

Responsibilities

· Oversee the stocking and flow of all inputs and products in the Grower-Processor facility

· Manage inventory control of cannabis and non-cannabis related items

· Optimize the storage/stocking and vault layout

· Manage returned goods/products

· Responsible for on-site cannabis material destruction

· Account for cycle counts

· In charge of organization and housekeeping of warehouses as well as other tasks as needed or directed by Manager

· Support the material procurement, transportation, security, and maintenance functions at the facility

· Support the Cultivation and Processing functions through material replenishment

· Work with a continuous process improvement mentality

· Maintain compliance with all Company policies, standards, values, and procedures

· This position reports directly to the Facilities Manager, Pennsylvania

Qualifications

Education:

College degree preferred

Work Experience:

· 3 years of inventory management or stocking experience

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in and/or understanding inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Diligence to follow detailed processes and update systems daily/as needed

· Solid communication and interpersonal skills

· A strong work ethic and integrity

· Extreme organization, attention to detail; surplus of warehouse and inventory management/systems experience

· Proficiency in computer usage including inventory management and ERP, all MS Office applications, email, scheduling software, online conferencing, and more

· Experience with MJ Freeway, state cannabis electronic tracking systems, and other cannabis-related software is a plus

· Willingness to be hands-on

· Ability to execute and work well in a team setting but also a self-starter

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Must pass stringent state background test requirements

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• High school or equivalent (Required)

Experience:

• inventory management or stocking: 3 years (Required)
• standard operating procedures and mgmt/employee training: 1 year (Preferred)
• inventory management and reconciliation: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Assistant Inventory Manager, Pennsylvania

Ethos Cannabis

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Assistant Inventory Manager is responsible for overseeing and managing inventory across multiple dispensary locations throughout the company’s cannabis dispensary locations in Pennsylvania. This position will work closely with the retail and production teams, ensuring that inventory tasks and functions are properly completed at each location as well as with the Supply Chain Manager for monitoring compliance and usage of menu system Dutchie and seed-to-sale tracking system MJ Freeway. Managing these systems is extremely critical to our dispensary inventories and the success of our company. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given responsibility over the inventory management of our business to deliver a best-in-class and innovative cannabis retail experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.

Responsibilities

· Maintain compliant and accurate inventories for up to five dispensary locations

· Assist with the purchasing of cannabis products

· Ensure inventory tasks and functions are properly completed at each location

· Work closely with the site Fulfillment Specialists on training (procedures and systems), compliance, inventory Standard Operating Procedures (SOPs), issue resolution, and support with systems as needed (MJ Freeway, Dutchie, etc.)

· In conjunction with the Supply Chain Manager, align and delegate inventory tasks and responsibilities to Fulfillment Specialists

· Support with scheduling deliveries to our dispensaries from our grow facility and from other 3rd party grower-processors as needed

· Work collaboratively with compliance, security, and transportation leadership regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Build processes with the Supply Chain Manager for monitoring compliance and usage of Dutchie menu and MJ Freeway systems

· Work together with dispensary management to address Fulfillment Specialist performance or other employee-related issues

· Maintain compliance with all Company policies, standards, values, and procedures

· Weekly travel to dispensary locations will be required, with daily visits needed at times, depending on issues. This role will also require trips to our Grower/Processor facility. Total travel to the Philadelphia area is estimated to be up to 30-45% of time.

· This position will report directly to the Supply Chain Manager

Qualifications

Education:

College degree strongly preferred

Work Experience:

· 3-5 years of inventory management experience; preferably in a retail dispensary

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in and/or understanding inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Excellent communication and people skills

· High level of integrity and a strong work ethic

· Strong track record of accomplishing/exceeding business objectives

· Proficiency in computer usage including inventory management and retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret reports relating to inventory performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Must pass stringent state background test requirements

Compensation:

· Approximately $60,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• Bachelor's (Preferred)

Experience:

• inventory management experience in a retail dispensary: 1 year (Preferred)
• standard operating procedures and mgmt & employee training: 1 year (Preferred)
• inventory management and reconciliation: 1 year (Required)

Work Location:

• Multiple locations

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Manager of Dispensary

Dorchester, MA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s Dorchester medical facility. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.

We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all customers and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is preferred.

Responsibilities

· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level

· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding cannabis strains, products, and consumption mechanisms

· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary

· Manage financial records and cash handling procedures

· Maintain all confidential information according to HIPAA policies and procedures

· Oversee store opening and closing activities

· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience

· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges

· Conduct performance reviews of dispensary employees on a regular basis

· Interface with wholesalers and cultivation/production companies to negotiate and source quality product supply

· Coordinate and staff dispensary schedule

· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards

· Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board

· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Serve as a liaison to the local community and area health providers

· Coordinate patient outreach and educational programming (with input from cultivation/production companies and marketing team)

· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs

· Ensure compliance on all policies, standards, and values

· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge

· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives

· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management

· Report directly to the Manager of Retail Operations

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

· Significant managerial experience in a retail or restaurant environment

· Cannabis experience preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Massachusetts

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card

Compensation:

· $70,000 - $85,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Education:

• Bachelor's (Required)

Experience:

• inventory management and reconciliation: 1 year (Preferred)
• restaurant or retail management: 1 year (Preferred)
• standard operating procedures, management/training: 1 year (Preferred)
• cannabis retail management: 1 year (Required)
• hiring, training, records mgmt, performance reviews, payroll: 1 year (Preferred)

Work Location:

• One location

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

HR Coordinator

Ethos Cannabis – Philadelphia, PA

Website: EthosCannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detailed oriented, customer service focused and collaborative HR Coordinator with excellent interpersonal talents to enable the success of the Ethos Cannabis Human Resources function. The ideal candidate has the ability to adapt to our business model and has the knowledge and understanding of employment best practices to coordinate with managers and teams and address employee questions and concerns in a timely and confidential manner. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis.

The HR Coordinator is responsible for supporting the HR function within the organization across multiple states, performing a variety of administrative activities while handling confidential and sensitive information. This role will support the regular and project-oriented operations of HR including employee relations, data and file management, performance management, and recruitment efforts across our various operations including dispensary and grow/processor locations primarily in Pennsylvania and Maryland while partnering with others to support Massachusetts as needed. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help coordinate and partner with employees and managers in our fast-paced, growth environment encouraging operational excellence, which affords the ability to evolve and change throughout a period of time, based on the needs of our organization.

Responsibilities

• Abide by the highest standards of ethics and professionalism, and exercise privacy and confidentiality in employee relations at all times

• Create and maintain employee files as it pertains to the entire life cycle of employment; conduct periodic file audits to remain compliant and consistent

• Assist with creating new job descriptions and maintain all job descriptions for current and future roles in the organization

• Partner with the Talent Acquisition Specialist to schedule and coordinate interviews as well as complete thorough background screenings based on the requirements of each role as well as the I9 process; keep records up to date

• Assist in enhancing the employee onboarding experience, partnering with the Talent Acquisition Specialist and managers to ensure new hires receive the proper information and resources

• Assist in background checks and compliance tracking according to state regulations and requirements

• Administer new affiliations/agent registrations and renew all existing agent registrations on an annual basis

• Support managers and employees at various locations, being a one point of contact for employee relations activities including fielding questions pertaining to the employee handbook, leave of absence and FMLA requests, and other questions

• Input employee data and maintain electronic files accurately and timely; maintain accurate accounts for new hire entries, position and salary changes, location transfers, separations, and other employee actions; periodically run audits to ensure data is accurate and captured correctly

• Assist with the performance management process; partner with managers for any discipline or performance issues; participating in employee investigations while consulting with the HR Manager

• Manage the offboarding process for employees exiting the organization, ensuring cross-communication between all functions including management, Talent Acquisition, IT, Compliance, Payroll & Benefits; manage unemployment claims as needed

• Compete exit interviews on all voluntary separations, maintain accurate records of information and track trends on feedback

• Collaborate with functional leaders in developing and implementing a best-in-class customer experience

• Maintain a growth mindset and stay current on Human Resources trends and laws

• Perform other duties and responsibilities related to our Human Resources function as needed

• Report directly to the HR Manager

Qualifications

Education:

· Bachelor’s degree in Human Resources, Psychology, Sociology, Business Administration, or related field

Work Experience:

• 2+ years of Human Resources experience

• Experience in employee relations issues, HCM system

• Working understanding of employment laws

Capabilities and Skills

• Proficiency in computer and MS Office applications (MS Word, Excel, Outlook)

• Excellent attention to detail, analytical and time management skills, ability to effectively plan and prioritize

• Ability to maintain confidentiality with absolute reliability and honest, high level of integrity and a strong work ethic

• Interpersonal skills with ability to communicate with internal and external parties, clearly and calmly

• Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices

• Ability to thrive and prioritize in a dynamic, rapidly changing environment

Other Requirements:

• Minimum of 21 years of age

• Must pass stringent background test requirements of Pennsylvania, Massachusetts, and Maryland

• Occasional travel to various retail and grow/processor sites in Pennsylvania, Maryland, and Massachusetts

Compensation:

• Approximately $55,000 to $60,000 annual salary with additional incentive compensation

• This position is classified as Exempt and is not eligible for overtime pay

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• employment law: 1 year (Preferred)
• employee relations issues, HCM system: 1 year (Preferred)
• human resources: 2 years (Required)

Education:

• Bachelor's (Required)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Talent Acquisition Specialist

Ethos Cannabis – Philadelphia, PA

Website: EthosCannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Talent Acquisition Specialist is responsible for overseeing and managing recruitment and new hire onboarding efforts across the entire company’s cannabis operations including dispensary and grow/processor locations in Pennsylvania, Massachusetts, Maryland, and corporate locations. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision in our fast-paced, growth environment.

We are seeking a passionate, driven, detailed oriented, customer service focused and collaborative Talent Acquisition Specialist to enable the success of the Ethos Cannabis recruitment initiatives. The ideal candidate has the ability to adapt to our business model and has demonstrated experience in sourcing and recruiting top talent, managing retention efforts, and tracking time to fill metrics. In addition, the candidate should have a passion for a diverse culture in the workplace as he or she will be the primary recruiter leading our efforts to deliver a best-in-class experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfort with cannabis.

Responsibilities

• Collaborate and consult with Ethos Cannabis Executive Management team and managers to identify recruitment needs, prioritize needs, and strategically attract top talent

• Partner with our consulting advisors on current practices and future process improvements to our talent acquisition function

• Develop, implement and manage the Applicant Tracking System (ATS) to best serve each operating function, ensuring effectiveness; continually assess the tracking system implementation and adjust based on business needs; troubleshoot as needed

• Build and maintain the internal employee candidate process, providing employee action letters to selection employees for role changes, transfers, promotions, and other administrative items as needed

• Maintain the Standard Operating Procedures (SOPs) for recruitment and provide ongoing communication and training to management as needed

• Walk candidates through the recruitment lifecycle and remain consistent in the approach; recommend and drive process improvements that impact candidate identification and engagement

• Proactively network, source and establish relationships with diverse candidates for current and future needs; participate in activities such as job fairs and other outreach opportunities in our operating states while representing Ethos Cannabis in a professional manor at all times

• Collaborate with functional leaders in developing and implementing a best-in-class customer experience; prepare updates for leaders on current recruitment efforts, track trends with time to fill, retention, and other date points using the ATS

• Create new job descriptions and maintain all job descriptions for current and future roles in the organization

• Maintain employee files as it pertains to the recruitment and onboarding process; conduct periodic file audits to remain compliant and consistent

• Partner with others in the organization to complete thorough background screenings based on the requirements of each role; keep records up to date; implement an effective system for tracking background checks (criminal, education, professional references, etc)

• Maintain a growth mindset and keep current on all talent acquisition trends and laws

• Perform other duties and responsibilities related to our Human Resources function as needed

• Report directly to the HR Manager

Qualifications

Education:

· Bachelor’s degree in Business, Human Resources, or related field

Work Experience:

• 4+ years of talent acquisition experience

• Proven ability to screen resumes to identify prospective candidates

• Research/sourcing skills with ability to search for hard-to-fill requisitions

• Candidate engagement approach with ability to activate passive candidates through proactive outreach

• Interpersonal skills with ability to communicate with leaders and hiring managers

• Experience using talent and market insights and data to influence audiences

• Outstanding teamwork and multitasking skills

Capabilities and Skills:

• Exceptional team-building, people skills, and the ability to work on several projects at a time

• Strong communication skills, including written, spoken, and presentation

• High level of integrity and a strong work ethic

• Proficiency in computer software using MS Office applications

• Ability to thrive and prioritize in a dynamic, rapidly changing environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 20 pounds for a distance of 50 feet.

• Must pass stringent background test requirements of Pennsylvania and Massachusetts

• Occasional travel to various retail and grow/processor sites in Pennsylvania, Maryland, and Massachusetts

Compensation:

• Approximately $65,000 to $70,000 annual salary with additional incentive compensation

• This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• ability to screen resumes to identify prospective candidates: 1 year (Required)
• ability to communicate with leaders and hiring managers: 1 year (Preferred)
• ability to activate candidates through proactive outreach: 1 year (Preferred)
• research/sourcing to identify hard-to-fill requisitions: 1 year (Preferred)
• talent acquisition: 4 years (Required)
• using talent & market insights & data to influence audiences: 1 year (Preferred)

Education:

• Bachelor's (Required)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Fulfillment Specialist

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting the Inventory Manager with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.

We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company’s growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.

Responsibilities:

• Fulfill incoming orders with high accuracy
• Effectively utilize the state-mandated point-of-sale software
• Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
• Immediately report any inventory discrepancies to the Inventory Manager for further action
• Assist Inventory Manager with monthly inventory audits
• Assist with daily opening and closing procedures
• Maintain compliance with all Company policies, standards, values, and procedures
• Participate in staff training and maintain product and industry knowledge
• Assist with and receive product deliveries
• Follow directives of the Assistant Manager or General Manager in absence of the Inventory Manager
• Reports directly to the Inventory Manager

Qualifications

Education:

• Minimum of a high school degree required; college degree preferred
• Combination of education and work experience will be considered

Work Experience

• Data entry experience required
• Experience in warehouse inventory control or related area helpful
• Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
• Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Cannabis experience and knowledge preferred
• Excellent analytical and reporting skills
• Comfortable working in a fast-paced environment
• Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
• Above average math skills
• Ability to focus with a high-level attention to detail
• Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
• Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Willingness to be cross-trained
• Exceptional team player with strong communication skills
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment

Other Requirements:

• Ability to lift and carry up to 20 pounds for a distance of 50 feet
• Ability to spend extended time sitting, walking, bending, and reaching
• Must pass stringent background test requirements of Pennsylvania

Compensation:

· Approximately $18/hour

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• Data Entry: 1 year (Required)
• Warehouse Inventory Control: 1 year (Preferred)
• Cannabis: 1 year (Preferred)
• Standard Operating Procedures and Employee Training Programs: 1 year (Preferred)
• Asst Inventory Manager or Product Associate in Dispensary: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Shift Lead of Dispensary

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.

Responsibilities

· Provide an excellent customer experience while assisting in the sale of cannabis products

· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

· Assist patients with choosing the right products according to their ailments

· Ensure orders are fulfilled efficiently with 100% accuracy at all times

· Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.

· Adhere to company Standard Operating Procedures

· Understand and assist the General Manager with weekly and monthly sales information

· Maintain a friendly, courteous and professional demeanor at all times

· Coach and support other team members, including Product Associates

· Ensure that the store is clean, safe, and presentable for clients

· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry

· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries

· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift

· Assist with training of all new employees as well as the re-training of existing employees when needed

· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals

· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

· Strive to become familiar and proficient at all other tasks and duties of the General Manager

· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies

· Supervise Product Associates during General Manager’s absence or when directed

· Complete other duties as assigned by General Manager

· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.

· Report directly to the General Manager of Dispensary

Qualifications

Education:

High school diploma or equivalent; bachelor’s degree preferred

Work Experience:

· Previous experience in a cannabis retail environment preferred

· 1-2 years retail management experience required

· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

· Strong attention to detail, organization skills, and time management abilities

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Exceptional cash management skills

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent State background test requirements

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card; authorized to work in the U.S.

Compensation:

· Approximately $20/hour

This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employee.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Pennsylvania

Compensation:

• $15 - $17 per hour (depending on experience); part-time and full-time positions available

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Types: Part-time, Commission

Pay: $15.00 - $17.00 per hour

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Pennsylvania

Compensation:

• $15 - $17 per hour (depending on experience); part-time and full-time positions available

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Assistant Manager of Dispensary

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.

Responsibilities

· Understand and assist the General Manager with weekly and monthly sales information

· Assist the General Manager with employee schedules and managing employee work hours and vacation request

· Assist with training of all new employees as well as the re-training of existing employees when needed

· Motivate and work together with General Manager and employees to meet and exceed sales goals

· Assist with performance reviews of dispensary employees on a regular basis

· Inform employees of new updates and general developments in the Company

· Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria

· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

· Strive to become familiar and proficient at all other tasks and duties of the General Manager

· Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies

· Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts

· Supervise dispensary Product Associates during General Manager’s absence or when directed

· Complete other duties as assigned by General Manager

· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager

· Report directly to the General Manager of Dispensary

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

· Previous experience in a cannabis retail environment is required

· Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

· Strong attention to detail, organization skills, and time management abilities

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card; authorized to work in the U.S.

Compensation:

· Approximately $45,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• standard operating procedures, management/employee training: 1 year (Preferred)
• state and local medical cannabis laws and regulations: 1 year (Preferred)
• cannabis retail: 1 year (Required)
• inventory management and reconciliation: 1 year (Preferred)

Education:

• Bachelor's (Required)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Pennsylvania

Compensation:

• $15 - $17 per hour (depending on experience); part-time and full-time positions available

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Product Associate

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective

The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company Standard Operating Procedures

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting

• Superior customer service skills and phone etiquette

• Cash register experience with speed and accuracy

• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions

• Strong organizational skills

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization

• Detail oriented with an eye on process optimization

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above

• Must be able to handle constructive criticism and guidance

• Proper employment documentation; reliable transportation and valid driver's license

• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skills

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass stringent background test requirements of Pennsylvania

Compensation:

• $15 - $17 per hour (depending on experience); part-time and full-time positions available

This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.

Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Schedule:

• Monday to Friday
• Weekends

Experience:

• customer service: 2 years (Required)
• cannabis: 1 year (Preferred)

Education:

• Bachelor's (Preferred)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Assistant Manager of Dispensary

Website: ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Assistant Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant Manager will operate the store in absence of the General Manager.

We are seeking a passionate, driven, detailed-oriented and collaborative Assistant Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.

Responsibilities

· Understand and assist the General Manager with weekly and monthly sales information

· Assist the General Manager with employee schedules and managing employee work hours and vacation request

· Assist with training of all new employees as well as the re-training of existing employees when needed

· Motivate and work together with General Manager and employees to meet and exceed sales goals

· Assist with performance reviews of dispensary employees on a regular basis

· Inform employees of new updates and general developments in the Company

· Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria

· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system

· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures

· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors

· Strive to become familiar and proficient at all other tasks and duties of the General Manager

· Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies

· Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts

· Supervise dispensary Product Associates during General Manager’s absence or when directed

· Complete other duties as assigned by General Manager

· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager

· Report directly to the General Manager of Dispensary

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

· Previous experience in a cannabis retail environment is required

· Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required

· Strong attention to detail, organization skills, and time management abilities

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Pennsylvania

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card; authorized to work in the U.S.

Compensation:

· Approximately $45,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• standard operating procedures, management/employee training: 1 year (Preferred)
• state and local medical cannabis laws and regulations: 1 year (Preferred)
• inventory management and reconciliation: 1 year (Preferred)
• cannabis retail: 1 year (Preferred)

Education:

• Bachelor's (Required)

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Manager – Hospitality & Retail

Greater Baltimore Area

Company Overview

Hospitality company with location in the Greater Baltimore area is seeking a customer-focused, detailed-oriented General Manager to provide leadership and direction as well as positively impact new retail store and make a difference in our community.

Position Summary/Objective

The General Manager is responsible for overseeing and managing a team of employees for the Company’s retail store. The General Manager serves as staff mentor and supervisor and manages all aspects of the store with a customer-first mentality and an intense focus on exceptional in-store experience for our guests, sales growth, and Company standards.

Responsibilities

• Maintain the ongoing operations of store; oversee store opening and closing activities

• Recruit new employees from within the community to staff the retail store; develop and train employees

• Balance staffing levels and labor costs to achieve a cost-effective plan

• Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Company performance at the store level

• Manage financial records and cash handling procedures

• Meet with supervisor regarding personnel and store performance, financial and operations data, action plans, annual business plans, profitability, and guest satisfaction

• Collaborate with other Company functional leaders in developing and implementing a best-in-class customer experience

• Conduct meetings with employees to communicate customer programs, implement new products and procedures, and discuss areas of opportunity, specials, events, etc.

• Resolve all guest complaints by listening to issues and finding solutions

• Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges

• Conduct performance reviews of retail employees on a regular basis

• Interface with manufacturers to negotiate and source quality products

• Coordinate and staff employee’s schedule

• Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives

• Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order and complies with Center for Disease Control (CDC) standards

• Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

• Significant managerial experience in a hospitality or retail environment

• Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

• Experience in inventory management and reconciliation

• Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more

• Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

• Exceptional team building, communication and people skills

• High level of integrity and a strong work ethic

• Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

• Proficiency in computer usage

• Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to store performance metrics

• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible

• Ability to lift and carry up to 20 pounds for a distance of 50 feet

• Must pass a background test

• Minimum of 21 years of age

• Possess valid driver’s license or state ID card

Compensation:

• $60,000 - $75,000 annual salary with additional annual bonus possible

• Benefits include health benefits and paid time off

Exempt position

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• Standard Operating Procedures, Management/Training: 1 year (Preferred)
• Hospitality or Retail Management: 1 year (Required)
• Hiring, Training, Records Mgmt, Performance Reviews, Payroll: 1 year (Preferred)
• Inventory Management and Reconciliation: 1 year (Preferred)

Education:

• Bachelor's (Required)

Work Location:

• One location

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

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General Manager of Dispensary

Fitchburg, MA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s Fitchburg medical and adult-use retail facility. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.

We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all customers and hiring and developing a team of Patient Care Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is preferred.

Responsibilities

· Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level

· Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding cannabis strains, products, and consumption mechanisms

· Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary

· Manage financial records and cash handling procedures

· Maintain all confidential information according to HIPAA policies and procedures

· Oversee store opening and closing activities

· Collaborate with other functional leaders in developing and implementing a best-in-class customer experience

· Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges

· Conduct performance reviews of dispensary employees on a regular basis

· Interface with wholesalers and cultivation/production companies to negotiate and source quality product supply

· Coordinate and staff dispensary schedule

· Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards

· Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board

· Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Serve as a liaison to the local community and area health providers

· Coordinate patient outreach and educational programming (with input from cultivation/production companies and marketing team)

· Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs

· Ensure compliance on all policies, standards, and values

· Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge

· Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives

· Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order

· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management

· Report directly to the Manager of Retail Operations

Qualifications

Education:

Minimum of a bachelor’s degree required

Work Experience:

· Significant managerial experience in a retail or restaurant environment

· Cannabis experience preferred

· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs

· Experience in inventory management and reconciliation

· Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Exceptional team building, communication and people skills

· High level of integrity and a strong work ethic

· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives

· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more

· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 20 pounds for a distance of 50 feet

· Must pass stringent background test requirements of Massachusetts

· Minimum of 21 years of age

· Possess valid driver’s license or state ID card

Compensation:

· $70,000 - $85,000 annual salary with additional incentive compensation

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• Standard Operating Procedures, Management/Training: 1 year (Preferred)
• Cannabis Retail Management: 1 year (Preferred)
• Restaurant or Retail Management: 1 year (Required)
• Hiring, Training, Records Mgmt, Performance Reviews, Payroll: 1 year (Preferred)
• Inventory Management and Reconciliation: 1 year (Preferred)

Education:

• Bachelor's (Required)

Work Location:

• One location

Company's website:

• www.ethospa.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Facilities Manager

Ethos Cannabis – Fairless Hills, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

We are seeking a passionate, driven, detailed oriented and collaborative Facilities Manager to provide leadership and collaborate to create a safe, productive, and pleasant physical work environment that will support the Company’s efforts to maximize sales, margin, and profit with a customer service focus. This position is responsible for the safety, security, maintenance, vendor management and supply chain of our cultivation and production facility in Fairless Hills. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the facilities of our business to deliver a best-in-class and innovative cannabis product. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.

Responsibilities

· Maintain all facilities equipment, Mechanical, Electrical and Plumbing (MEP) systems, and infrastructure throughout site to ensure efficient operation and productivity targets

· Understand all aspects of production and adhere to strict safety, quality, and production standards

· Manage facility vendors, service agreements, repair schedules to keep operation running with proactive systems maintenance; develop a preventative maintenance schedule and integrate with site functions

· Effectively manage the repair, maintenance, and safety budget while minimizing down time and assuring facilities are maintained to Good Manufacturing Practice

· Work with the Director of Compliance and Director of Production to ensure site adheres to Standard Operating Procedures (SOPs) and is legally compliant with all OSHA, state, federal, and local regulations

· Develop and oversee an accident prevention plan to include fire, safety, evacuation, laboratory, and facility SOPs

· Develop and oversee vendor management plan and process

· Work collaboratively with compliance, security, and transportation regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs

· Provide logistical support for production functions, including supply procurement and distribution logistics; oversee the order process and inventory management

· Work with leadership to develop community outreach strategies for site location

· Lead facility initiatives and specific projects assigned by the Director of Production

· Report directly to the Director of Production

Qualifications

Education:

· High School diploma or equivalent required; bachelor’s degree preferred

· Combination of education and experience will be considered

Work Experience:

· 5+ years of facility maintenance management experience

· Understanding of proper and safe handling of hazardous materials

· General knowledge of equipment and facilities upkeep, with a focus of industrial, MEP, plumbing, and Heating Ventilation & Air Conditioning (HVAC) systems

· Experience or considerable exposure to a manufacturing or construction environment

· Ability to understand competitive landscape and trends and develop strategy and tactics accordingly

· Experience and proven track record in meeting facilities and maintenance goals in a competitive, dynamic environment

· Experience in and/or understanding asset management, including supply chain tracking software

· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties

Capabilities and Skills:

· Excellent team building, communication and people skills

· High degree of attention to detail with the ability to be self-directed

· Effective time-management skills

· High level of integrity and a strong work ethic

· Strong track record of accomplishing/exceeding business objectives

· Proficiency in computer usage including MS Office applications, email, scheduling software, online conferencing, and more

· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure

· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

· Extended time sitting, walking, bending, and reaching is possible

· Ability to lift and carry up to 50 pounds for a distance of 100 feet

· Must pass stringent background test requirements of Pennsylvania

· Certification(s) preferred: Certified Maintenance and Reliability Professional (CMRP), Project Management Professional (PMP), First Aid/CPR or EMT

Compensation:

· Approximately $60,000-$85,000 annual salary depending on experience, with incentive compensation and benefits

This position is classified as Exempt and is not eligible for overtime pay.

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends

Experience:

• equipment and facilities upkeep: 1 year (Preferred)
• meeting facilities and maintenance goals: 1 year (Preferred)
• facilities maintenance: 5 years (Required)
• asset management, including supply chain tracking software: 1 year (Preferred)
• manufacturing or construction environment: 1 year (Preferred)
• competitive landscape and trends and strategy/tactical: 1 year (Preferred)
• proper and safe handling of hazardous materials: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Company's website:

• www.ethoscannabis.com

Work Remotely:

• No

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Patient Care Associate

Natural Selections powered by Ethos Cannabis – Watertown, MA

Website: Please note our website is currently under development.

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.

Position Summary/Objective

The Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.

We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.

Responsibilities

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism

• Greet all patients in a warm, sincere, and helpful manner

• Provide an excellent customer experience while assisting in the sale of cannabis products

• Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction

• Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints

• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns

• Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products

• Assist patients with choosing the right products according to their ailments

• Ensure orders are fulfilled efficiently with 100% accuracy at all times

• Operate cash register, computer-based POS system, and cash drawer

• Adhere to company SOPs

• Verify patient allotment and ensure he/she is eligible to make purchases using the state system

• Maintain proper cash handling procedures at all times

• Maintain fully stocked and clean POS counters at all times

• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance

• Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing

• Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines

• Ensure opening and closing cleaning and organization is completed

• Participate in periodic staff meetings

• Ensure POS counters are ready when dispensary opens

• Manage inbound phone inquiries and route calls accordingly

• Adhere to all Medical Cannabis laws

• Maintain a positive attitude that promotes teamwork

• Work collaboratively and respectfully with other team members

• Participate in ongoing education and professional development opportunities

• Read industry publications to keep up to date on trends

• Additional duties as assigned by management

Qualifications

Education:

Minimum of a high school degree required; college degree preferred

Work Experience:

• 2 years of customer service experience

• Cannabis experience preferred

• Local applicants preferred

Qualifications:

• Experience in a retail or customer service setting
• Superior customer service skills and phone etiquette
• Cash register experience with speed and accuracy
• Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
• Strong organizational skills
• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
• Detail oriented with an eye on process optimization
• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
• Excellent communication skills and leadership both verbally and through written media
• Must be able to handle constructive criticism and guidance and offer the same to others in the department
• Proper employment documentation; reliable transportation and valid driver's license
• Ability to work 7 days per week including some holidays and to be flexible with schedule

Capabilities and Skills:

• Knowledge of marijuana strains, formulations, extracts and other products on the market

• Excellent customer service skill

• Attention to detail

• Precise math skills

• Organizational skills

• Multi-task oriented

• Ability to work in a fast-paced, changing, and challenging environment

• High level of integrity and a strong work ethic

• Proficiency in computer usage, including retail point-of-sale software

• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment

Other Requirements:

• Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations

• Ability to lift and carry up to 50 pounds for a distance of 100 feet

• Must pass stringent background test requirements of Massachusetts

Compensation:

• $15+/hour (depending on experience) with the potential for additional incentive compensation.