Here are 100 cannabis jobs mentioning "support specialist" in May 2024, at companies like Friendly Farms, INSA, Oregon Liquor & Cannabis Commission, and Prospiant, including positions such as Brand Support Specialist, Customer Support Specialist, Project & Sales Support Specialist, and Patient Support Specialist.
More than 30+ days
We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA , FL, and soon to be OH and CT. If you have a go getter spirit and thrive in a fast-paced environment, then this is the opportunity for you! We are close to 625 people strong today but need experience like yours to make our business the best in this growing industry.
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
The Application Support Specialist, Tier 1 is responsible for (1) the daily resolution of IT tickets related to internal software systems and (2) the triage of tickets to other Systems/IT staff and Business Units, which occur abruptly across the business and require immediate solutions. This position requires the ability to manage multiple high priority tasks under pressure, while ensuring attention to detail and staying organized. This individual assists with daily maintenance and quality control checks in addition to supporting end user training, as needed.
Responsibilities & Duties:
- Maintains Help Desk ticketing system & triages/escalates tickets to other staff, as needed
- Supports POS, eCommerce, state tracking software, ATMs, 3rd party payment, & other software
- Maintains master data & other backend configurations, while ensuring accuracy/quality control
- SME for interrelated software platforms/systems & provides training to end users
- Maintains basic knowledge of state-specific cannabis regulations
- Assists with implementation of software systems across new & existing locations
- Assists with development of SOPs & manages small projects to support Business needs
- Travels to locations to assist as “smart hands” in coordination with Systems/IT, as needed
- Maintains priority list, project list, & up-to-date calendar, while ensuring task/time management
- Weekly rotation for afterhours & weekend support coverage
Qualifications:
- High school diploma or GED required
- At least 1 year of related experience required (2 – 3 years preferred)
- Intermediate Excel experience required, preferably through a formal certificate program
- Experience with cannabis inventory or equivalent systems preferred
- Experience utilizing an IT ticketing system preferred
- Specialist knowledge of operating systems, devices, applications, & software preferred
- Must possess excellent verbal and written communication skills
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
Competencies:
- Attention to detail
- Organized
- Analytical skills
- Customer service
Physical Requirements:
Workplace Environment:
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Marimed is a multi-state cannabis facility operator with facilities spanning every cannabis vertical in various states.
We are looking for a dedicated Systems Support Specialist for our growing company.
Thrive is an Illinois based business unit of Marimed specializing in retail dispensaries. An integral part of our retail success is the successful implementation, maintenance, training, and support of our ERP/ POS/ Online Ordering system.
There will be an initial implementation phase for every new facility, as well as training of key staff for that facility. Similarly, the Professional Services position includes creating and amending existing procedures for any specific facility based on configuration, location and regulations.
The successful candidate will be Task/ Goal oriented, provide diligent attention to detail, a Self-starter who is able to thrive with minimal supervision and resourceful to seek and source additional support as needed and a fast learner.
Responsibilities (may include but not limited to):
- Maintain and support the MRMD retail software technology stack comprised of ERP/POS/Online Ordering Systems
- Point of contact for system bugs and issues
- Document and communicate system errors/bugs with vendors or necessary parties
- Continually train and evaluate staff on system processes
- Quarterly database hygiene
- Identify areas of weakness in employee system operations
- Maintaining accurate operating manuals for facility specific processes in the software
- Communicate with managers regularly on areas of concern
- Meet with Systems Director to relay issues/opportunities for improvement on system functionality
- Meet with the vendors to relay bugs and troubleshoot existing bugs
- Ensure system compliance with state regulations
- Strong communication skills (oral and written)
- Cordial and friendly service and employee support
- Other duties as assigned
Qualifications
- 3+ Years IT experience
- Bachelors Degree in IT related field (preferred)
- A strong desire and aptitude for learning
- Positive, proactive and able to consistently exercise good judgment
- Professionalism, integrity and discretion in handling confidential information
- Must be capable of climbing a ladder
- Must be able to lift 50lbs
- Background check required
- Must be 21 years or older
- Must be legally authorized to work in the U.S. without the need for current or future work authorization or visa sponsorship for employment
This position requires travel between retail locations to include:
- Anna, IL
- Harrisburg, IL
- Metropolis, IL
- Mt. Vernon, IL
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- IT: 3 years (Required)
Work Location: One location
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Want to work at a cannabis company that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary: The Application Support Specialist, Tier 1 is responsible for (1) the daily resolution of IT tickets related to internal software systems and (2) the triage of tickets to other Systems/IT staff and Business Units, which occur abruptly across the business and require immediate solutions. This position requires the ability to manage multiple high priority tasks under pressure, while ensuring attention to detail and staying organized. This individual assists with daily maintenance and quality control checks in addition to supporting end user training, as needed.
Responsibilities & Duties:
- Maintains Help Desk ticketing system & triages/escalates tickets to other staff, as needed
- Supports POS, eCommerce, state tracking software, ATMs, 3rd party payment, & other software
- Maintains master data & other backend configurations, while ensuring accuracy/quality control
- SME for interrelated software platforms/systems & provides training to end users
- Maintains basic knowledge of state-specific cannabis regulations
- Assists with implementation of software systems across new & existing locations
- Assists with development of SOPs & manages small projects to support Business needs
- Travels to locations to assist as “smart hands” in coordination with Systems/IT, as needed
- Maintains priority list, project list, & up-to-date calendar, while ensuring task/time management
- Weekly rotation for afterhours & weekend support coverage
Qualifications:
- High school diploma or GED required
- At least 1 year of related experience required (2 – 3 years preferred)
- Intermediate Excel experience required, preferably through a formal certificate program
- Experience with cannabis inventory or equivalent systems preferred
- Experience utilizing an IT ticketing system preferred
- Specialist knowledge of operating systems, devices, applications, & software preferred
- Must possess excellent verbal and written communication skills
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
Competencies:
- Attention to detail
- Organized
- Analytical skills
- Customer service
Physical Requirements:
- Frequent sitting
- Occasional standing and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
Workplace Environment:
- General office environment
- Occasional exposure to cannabis odor
Apply for this job with INSA
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Enforcement and Compliance Support Specialist (Compliance Specialist 3)
Water Resources Department
Initial Posting Date:
11/02/2022
Application Deadline:
11/13/2022
Agency:
Water Resources Department
Salary Range:
$5,503 - $8,450
Position Type:
Employee
Position Title:
Enforcement and Compliance Support Specialist (Compliance Specialist 3)
Job Description:
Oregon Water Resources Department
Our Vision
The vision of the Oregon Water Resources Department is to assure sufficient and sustainable water supplies are available to meet current and future needs.
Core Values
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Integrity – We are accountable for all that we do. We act with honesty and promote transparency.
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Service – We are dedicated to providing outstanding service and treating everyone equitably in our management and stewardship of state resources.
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Technical Excellence – We base our resource decisions on law, science, and expertise.
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Teamwork – We are united in our mission, relying on one another and working together with the communities we serve.
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Forward-Looking – We seek innovative and practical solutions to the water challenges of today and tomorrow.
2019-2024 Strategic Plan
The Oregon Water Resources Department’s strategic priorities for 2019-2024 are to:
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Modernize our management of Oregon’s surface water and groundwater resources to meet instream and out-of-stream uses
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Work to secure Oregon’s instream and out-of-stream water future in the face of increasing water scarcity
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Foster a forward-looking team dedicated to serving Oregonians with integrity and excellence
Position Information
The Oregon Water Resources Department (OWRD) seeks to hire two (2) Enforcement and Compliance Support Specialist (Compliance Specialist 3) to work in Salem with the Field Services Division.
These positions are full-time, permanent positions located in Salem, with remote option flexibility. Position is represented by the Service Employees International Union.
Program Information
The Enforcement Section (ES) is a new section in the Field Services Division (FSD) primarily created to address cannabis-related illegal water storage and use in Oregon. Funding for the ES was provided by a special session appropriation (SB 5561) in December 2021. The ES also reviews and processes other agency enforcements including violations of water storage and use and well construction violations, as has been the practice for decades. The FSD is responsible for operational management of all work conducted by staff in region and watermaster offices. The FSD has primary responsibility for administration of the water laws of the state, and field operation of gaging stations, dam safety inspections, well inspections, and scientific data collection.
The Field Services Division has 80+ staff located in 20 offices around Oregon and is responsible for the daily water management in streams, rivers and groundwater wells across the state. Field staff build partnerships with water users and local government officials to pursue integrated and innovative solutions for complex water challenges and an uncertain water future. The team works in support of the Department’s mission through on-the-ground problem solving, scientific data collection, customer service, and effective coordination with water users and other agency staff.
The employee in this position must perform position duties in a manner which promotes customer service and harmonious working relationships, including treating all people courteously and respectfully. Engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develop good working relationships with division and agency staff through active participation in accomplishing the agency mission, cross-divisional group projects, and identifying and resolving problems in a constructive, collaborative manner. Demonstrate openness to constructive feedback and suggestions to strengthen work performance. Contribute to a positive, respectful, and productive work atmosphere.
Purpose of the position
What you will do
As a key member of our FSD, you will:
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Ensure that enforcement practices are consistent across the state, and that state law and rules are followed while implementing the enforcement process.
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Periodically travel to sites around the state to train staff on the inspection and documentation of water use, both legal and illegal.
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Train staff on investigating, documenting and reporting findings to other team members and other agency staff.
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Establish relationships with, and collaborate with local law enforcement and county district attorneys when pursuing criminal penalties for water law violations
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Process enforcement actions for water use violations, investigate complaints; evaluate findings; prepare and file compliance reports, develop compliance notices and orders; develop compliance and investigation standards and procedures; monitor program effectiveness to decrease instances of noncompliance; engage in alternative dispute resolution processes to resolve cases in a timely efficient manner.
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Assess penalties as an agent of the Director and act as a lay representative in hearings.
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Develop procedural changes to facilitate compliance or improve conditions. Assist FSD staff in communicating with local and state law enforcement, code enforcement, District Attorney’s offices and Department of Justice.
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Instruct others on handling of regulatory complaints. Give technical advice to managers, staff, or outside organizations on program regulations or guidelines. Make presentations orally and in writing to explain policy and procedure.
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Assist management in correcting regulatory staff deficiencies in work performance. Identify training-related compliance problems and develop training goals to improve compliance with regulations. Design and provide training.
Duty areas:
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Complaints and compliance – You will assist field staff to address increased workloads with a focus on cannabis and hemp cultivation as it pertains to water resources. Working with the watermasters and region manager you will provide timely guidance and review of enforcement orders, coordinate enforcement referrals and work with State and County law enforcement as well as County District Attorneys.
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Tracking and reporting – You will assist field staff in accurate tracking of enforcement compliance, track time spent on enforcement and totals of enforcement actions taken. Some reporting to stakeholders and the Water Resources Commission.
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Interagency coordination – You will coordinate with other State Agencies, County Code Enforcement, State and County Law Enforcement, OLCC and ODA to investigate cannabis and hemp production sites for compliance with Oregon water law.
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Education and outreach – Work with irrigators, well constructors and stakeholder groups to achieve compliance through effective explanations of Department rules, statutes and avenues for achieving compliance
Minimum Qualifications – Compliance Specialist 3
We are most interested in finding the best candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Lived experience may count towards the preferred qualifications. If you are excited about this position, we encourage you to apply. If you are unsure as to whether you meet the preferred qualifications of this position, please contact us to discuss your application.
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Five years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level.
Preferred Qualifications
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Conflict resolution – When tensions are high or opposing parties seemed to have reached an impasse, you can employ conflict management techniques to seek resolution.
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Code enforcement – You have an understanding of holding people accountable to rules, regulations and/or ordinances.
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Legal Accountability – You understand the gravity of decisions made by the Agency that could lead to litigation and approach said decisions pragmatically and consistently
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Equity and environmental justice – You are informed and engaged with issues of equity and environmental justice and seek to continue to learn and grow in these areas.
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Excellent organization skills – You can keep track of project progress, timelines, deadlines, and deliverables, while also coordinating with project partners.
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Self-starter and team player – You possess the ability to work both independently and as part of a team to move projects forward.
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Communication – You effectively communicate with a wide variety of audiences and listen well to distill facts.
Working Conditions
This position requires a valid driver license and an acceptable driving record. Position require overnight travel to address issues and complaints in more remote parts of the region or state and to assist in training field staff for enforcement consistency. You may be eligible to work remotely on a schedule agreed upon by the FSD Enforcement Manager and employee. There is an expectation that the selected candidate would be within a reasonable commute distance from the Salem head office. Regular and consistent attendance is essential to meet the demands of this job and provide necessary services
What’s in it for you?
The opportunity to:
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Pursue water use solutions to address illegal use and assist legal cannabis growers to ensure accountability to Oregon Water Law in a new agricultural industry.
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Find satisfaction in addressing complex water use issues by reviewing data collected by field staff, accurately documenting steps taken, and helping prepare enforcement documents to gain compliance.
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Support a sustainable water future for Oregon’s economy, environment, and communities.
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Join an organization with smart, driven co-workers who care about public service, water resources, and their co-workers, and who welcome new ideas.
SALARY INFORMATION
The table below shows the monthly salary ranges for each classification level included in this posting.
NON-PERS ELIGIBLE
(Includes most new hires to state government. Employees typically gain PERS eligibility after six months of state service.
CS3 $5,148.00 – $7,902.00 Monthly
PERS ELIGIBLE
(Typically current or former employees of Oregon state or local government, public schools, universities, etc.)
CS3 $5,503.00 – $8,450.00 Monthly
What’s in it for you
The opportunity to join a team of professionals who are passionate about what they do.
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Work/life balance, 11 paid holidays a year, and a
competitive benefits package
.
-
Get There
- Oregon’s easy-to-use carpool matching tool and trip planner.
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Live, work, and play in
Salem, Oregon
.
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This position is ideal for those seeking more work/life balance with the ability to work a hybrid of both office and remote work environments.
How to Apply:
Please ensure to provide your resume and cover letter for full consideration.
- Provide a brief (no more than 1 page) cover letter indicating why you are interested in, and a good candidate for, the Enforcement and Compliance Support Specialist (Compliance Specialist 3) position at the Oregon Water Resources Department.
- Provide a brief (no more than 2 page) resume indicating your experience pertinent to the required and desired qualifications in this announcement.
Warning! The system will timeout after 15 minutes of inactivity.
Important
Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application. If you have questions about this job posting, please contact Human Resources at
[email protected]
Current State of Oregon employees must apply through your employee Workday account.
Work Authorization
The Oregon Water Resources Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security Form I-9, confirming authorization to work in the United States.
Veterans
If you are an eligible veteran and you meet the qualifications, veterans’ preference points will be added to your score. For more information on veterans’ preference points visit
www.oregonjobs.org
and select Veterans resources under Resources. Please do not attach veteran documentation to your initial application, after you have applied you will be sent a task in your Workday account to provide your veteran documentation at that time.
The Oregon Water Resources Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.
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Hours/FTE: 40hrs/week
Schedule: Flexible; Monday through Sunday options available
Coordination/Staff Leadership Responsibilities: No
Work Remotely: No
Compensation Details: Salary is $18-20 per hour. We offer a very competitive benefits package for qualifying staff. Health, dental and vision insurance are available on the first of the month following 60 days of employment @ 30 hrs. or more per week. 19 days of paid vacation per year. Paid Sick Leave - begins immediately, may be carried over to the next year up to 144 hours. 1 hour of sick leave is accrued for every 30 hours worked. Paid Holidays. Gym stipend. HRA account. 401K.
Agency Summary
It takes a wide range of amazing people to achieve the mission of White Bird Clinic and to be successful in the work that we do. We provide compassionate humanistic healthcare and supportive services to individuals in our community, so everyone receives the care they need. Our priority is to serve people who are unserved, underinsured, disabled and/or homeless.
Do you possess qualities and behaviors that help collaboratively and collectively reduce stress in self and other, such as level-headedness, patience, empathy, humor, active listening, tolerance for ambiguity? Can you approach challenging situations in a positive and creative way? If yes, please apply and tell us how! We welcome you to have a closer look at what we do at https://whitebirdclinic.org/ ??
Chrysalis is a client-centered, humanistic treatment program based on the belief that all people can develop a healthy, drug-free lifestyle. We provide innovative outpatient services for adults over 18 who need alcohol and/or drug treatment as well as mental health services.
Job Description: Our ideal candidate has experience with diverse populations as this position will be serving individuals from many backgrounds including but not limited to race, ethnicity, religion, gender, housed and unhoused. You will combine skills of self-direction, motivation, the ability to work independently as well as with a team, have healthy boundaries, good communication skills and excellent work ethic. This position will support a significant new multi-million-dollar project funded by Oregon's Measure 110. You will be on the ground floor of an innovative and critically needed initiative. Measure 110 decriminalized the possession of small amounts of illicit drugs such as heroin and methamphetamine and directed cannabis tax dollars to a statewide grant program to fund treatment and recovery services.
White Bird’s planned Harm Reduction Hub is a key element of Lane County’s new framework for substance abuse treatment and will locate offices for all SUD-related services under one roof to provide timely and low-barrier access to care. Providing comprehensive, whole person care in a holistic ‘one stop’ facility will significantly reduce barriers for individuals seeking harm reduction and/or substance use disorder (SUD) treatment.
Requirements:
· Have completed AMH approved training for Peer Support and be a Certified Recovery Mentor or Traditional Health Worker, approved by the State of Oregon
· Individual must be a person who has progressed in their own recovery from substance use or mental health issues and is willing to self-identify as a peer and work to assist individuals with chemical dependency and/or mental health issues.
· Possess a valid Oregon driver’s license
Preferred:
· Experience working with clients who are homeless, have substance use disorders and/or mental health concerns, who have diverse backgrounds
· Dedicated to promoting inclusivity and safety amongst people on the margins of society
· Have a passion for social justice and diversity
· Have experience serving LGBTQI+ populations
· Be able to use a computer and keyboard and learn how to use an electronic health system
RESPONSIBILITIES:
· Peer Support Specialists aid in others recovery by providing valuable information about:
o The recovery process
o Symptom management
o Resources for assistance, which includes providing foul weather gear, tents, clothing etc
o Harm Reduction
· In addition, the Peer Support Specialist will assist in
o Advocating for the individual
o Aiding in self determination
o Rehabilitation
o Seeking support services
o When appropriate, provide harm reduction supplies related to Measure 110 which might include fentanyl strips, Narcan, and other supplies as needed
· The Peer Support Specialist performs a wide range of tasks to assist clients in regaining independence and mastery over chemical dependence and offers empathy, support and advice as challenges present themselves. Services will be provided in a wide variety of settings in the community such as:
o Professional and private facilities
o Clients’ homes
o Offices and clinics
o Self-help groups
o White Bird’s Measure 110 Hub
· This position reports to both the Measure 110 Project Manager and Chrysalis Program Coordinator
Must be able to successfully pass a criminal background check prior to work start date
Must be fully vaccinated 2 weeks prior to start date.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Self-determined schedule
- Weekend availability
Supplemental pay types:
- Signing bonus
Ability to commute/relocate:
- Eugene, OR 97401: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- CRM, PSS, or THW certification? (Required)
Work Location: One location
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Job description
? Inventory Controls: Keep inventory manager and operations manager informed of all products needing to be restocked or adjusted throughout shift. Scan and verify manually all items to ensure selling of correct items during transactions. Order intake. Adjusting quantities and making things unsellable in the system.
? Product Knowledge: At the start of all shifts, it is necessary to check for any new products that are coming in for the day. This can be done by checking emails and looking over the manifests to prepare for the shift ahead.
? Daily Organization: Ensure all products in every category is properly displayed and signage up to date. Keep work space and store neat and organized always. Use something, put it away when finished. Preparing inventory room and back room for incoming orders.
? Cleaning: Every shift staff are responsible for maintaining a clean work atmosphere. Areas of special interest include: dusting surfaces, sweeping, mopping before/after hours, bathrooms, break room, office, cleaning all glass, displays, garbage emptied, recycling, lot maintenance.
? Policy Knowledge: Regular review of company policy information and state law. Ask questions for what you do not have the answers to.
? Other duties as assigned
Job Type: Full-time
Pay: $17.00 - $18 per hour
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overtime
Experience:
- Inventory control: 1 year (Preferred)
Work Location: One location
Apply for this job with BUDDY'S RECREATIONAL CANNABIS
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NorCal Cannabis has been developing and shaping the legal cannabis industry since 2015 in the areas of cultivation, distribution and retail.
NorCal’s mission is to bridge the strong roots and rich heritage of the cannabis industry with the bright future and unlimited potential now available to companies that fully understand the intricacies of the business. From seed to sale, our brands, products, and assets are meticulously developed from cultivation and manufacturing to delivery and retail. Throughout the entire process, we value every element of the supply chain and proudly serve distributors, retailers and consumers across California.
We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment.
The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law. We believe that in our differences, we find strength.
We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens.
NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business’s health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly.
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Want to work at a cannabis company that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary: The Application Support Specialist assists the Application Support Group with daily resolution of IT tickets related to internal software systems, which occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This individual assists with daily maintenance and quality control checks in addition to supporting end user training as needed. This person must have a high attention to detail and exceptional communication skills.
Essential Functions:
- Provides IT software support for various applications through ticket system; escalates to Senior Specialist as needed
- Assists with daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Assists with providing training to end users as needed
- Assists with performing centralized website updates, including item descriptions, photos, and pricing/discount/promotional updates, ensuring regulatory compliance with regard to all changes
- Assists with implementation of software systems that support business objectives as needed
- Maintains expert knowledge of state-specific cannabis regulations.
- Assists with basic Hardware Support for Manufacturing and Retail Sites.
- Travel to Insa Retail and Manufacturing Facilities is required as needed.
Qualifications:
- High school diploma or GED required
- 1 – 3 years of similar or related experience required
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Experience with cannabis inventory systems preferred
- Must possess excellent verbal and written communication skills
- Experience utilizing an IT ticketing system preferred
- Must be at least 21 years of age
- LeafLogix and Sage X3 experience preferred
- Basic PC, Printer and Network troubleshooting skills required.
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
Competencies:
Attention to Detail
Customer Service
Physical Requirements:
Workplace Environment:
Apply for this job with INSA
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LOCATION: Bay City, MI
The mission of Viridis is to ensure health and safety within the cannabis industry by testing cannabis products for potency and purity; and to report results of this testing to consumers, manufacturers, and regulatory agencies. As a growing company, we are looking for a full-time Technical Support Specialist in our Bay City, Michigan facility.
REPORTS TO: IT & Systems Manager
Employees in this job assist with internal and external support requests and participate in a variety of IT/LIMS support duties. Work is performed through the application of a body of knowledge related to computer software, hardware, and troubleshooting.
- At the entry-level, the employee works in a learning capacity while performing a range of data maintaining assignments under close supervision.
- At the intermediate level, the employee works in a developing capacity with increased responsibility for performing a range of data maintaining assignments.
- At the experienced level, the employee performs a full range of data maintaining assignments and IT responsibilities as applicable. While using considerable judgment in making decisions requiring the interpretation and application of guidelines with considerable latitude to specific work situations.
NOTE: Employees generally progress through this series to the experienced level based on satisfactory performance and possession of the required experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Fields support calls, chat, email, and/or other communication from users with inquiries regarding software, connectivity, printing, and similar concerns; manages internal/external support requests using an internal ticketing system.
- Applies knowledge of computer software, hardware, and procedures to solve problems.
- Records sample collection information to the Laboratory Information Monitoring System (LIMS) from the field sample collection.
- Familiarity/compliance with the chain-of-custody process.
- Assists with maintaining result data from the laboratory instrumentation to the LIMS system.
- Assists with the initial review of samples.
- Assists with ensuring test results are delivered through the LIMS and METRC systems to clients, government agencies, and other involved or mandated parties.
- Keeps informed of new laboratory techniques and workflows to best support requests.
- Assists with maintenance of laboratory records and documentation.
- Assists clients, government agencies, and other involved or mandated parties with requests related to laboratory testing or results.
- Assists with meeting accreditation requirements.
- Assists with research or inquiries as requested.
- Other duties as assigned.
EDUCATION AND EXPERIENCE REQUIRED:
- Associate's degree in Computer Science, Information Technology, or Laboratory Science or relative experience.
- Familiarity with data entry and throughput.
- Familiarity with accreditation and regulatory processes.
COMPENSATION AND BENEFITS PACKAGE:
Salary negotiable and commensurate with education and experience. This position is eligible for a matching 401K program and health care benefits. Applicant screening will include a background check and drug screening. The applicant shall not have a conflict of interest within the industry.
Please have a list of references available for the interview process.
*Per MRA guidelines, candidates must be 21+ years of age to work in a Cannabis Safety Compliance Facility.*
Job Type: Full-time
Pay: $17.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Windows: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Viridis North LLC
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Company:
At Fluresh, we create thoughtfully curated, expertly cultivated and uniquely designed cannabis products tailored to support each person's dynamic needs. Fluresh has two state-of-the-art integrated operations in Adrian and Grand Rapids, Michigan, to grow, harvest, process, provision and package the highest quality medical and adult use cannabis products.
Position Summary:
Reporting to the Shared Services Manager, the Sales Support Specialist will work cross-functionally with Sales, Operations, and Finance to ensure our customers receive world class customer service. Key responsibilities include accounts payable, accounts receivable, coordinating product availability with Operations and Sales, coordinating sales invoicing, managing customer accounts, and providing excellent customer service. Our ideal candidate will have sales support or inside sales experience, a customer focus, and an ability to work across functions to support the sales team in meeting customer needs.
Essential Duties and Responsibilities:
- Review and enter all vendor invoices into the ERP system daily.
- Interact and resolve discrepancies with Vendors.
- Review & analyze AP aging and other AP reports.
- Monitor accounts receivable aging and report to the Accounting Team weekly.
- Assist with policies to maintain and strengthen internal controls.
- Support the year-end financial audit and tax preparation process with external auditors and tax consultants.
- Work cross-functionally with company departments and external partners.
- Provide assistance to the Sales Support Specialist team with daily menu, customer invoices, and accepting orders.
- Other job duties as assigned.
Required Experience, Education, and Skills
- High School Diploma or equivalent required, Associate or Bachelor degree in business or marketing preferred
- 2+ years’ experience in an office / administration role preferred
- Experience working in the cannabis industry is a strong plus
- Western Michigan area candidates highly preferred
- Proficiency in MS Excel and MS Office required
- Excellent communication and collaboration skills
- Strong interpersonal skills and consistent follow through on assigned tasks
- An entrepreneurial spirit that will enjoy working for start-up in a fast-paced environment
- Capacity to work beyond your comfort level and desire to learn new skills
- Ability to work independently in a highly organized manner
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- office administration: 2 years (Preferred)
- accounts payable / accounts receivable: 1 year (Preferred)
- cannabis industry: 1 year (Preferred)
- Microsoft Office: 2 years (Preferred)
Work Location: Hybrid remote in Grand Rapids, MI 49507
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We are one of the fastest growing privately owned cannabis companies on the East Coast with profitable operations in MA, PA , FL, and soon to be OH and CT. If you have a go getter spirit and thrive in a fast-paced environment, then this is the opportunity for you! We are close to 550 people strong today but need experience like yours to make our business the best in this growing industry.
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
The Application Support Specialist assists the Application Support Group with daily resolution of IT tickets related to internal software systems, which occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This individual assists with daily maintenance and quality control checks in addition to supporting end user training as needed. This person must have a high attention to detail and exceptional communication skills.
Essential Functions:
- Provides IT software support for various applications through ticket system; escalates to Senior Specialist as needed
- Assists with daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Assists with providing training to end users as needed
- Assists with performing centralized website updates, including item descriptions, photos, and pricing/discount/promotional updates, ensuring regulatory compliance with regard to all changes
- Assists with implementation of software systems that support business objectives as needed
- Maintains expert knowledge of state-specific cannabis regulations.
- Assists with basic Hardware Support for Manufacturing and Retail Sites.
- Travel to Insa Retail and Manufacturing Facilities is required as needed.
Qualifications:
- High school diploma or GED required
- 1 – 3 years of similar or related experience required
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Experience with cannabis inventory systems preferred
- Must possess excellent verbal and written communication skills
- Experience utilizing an IT ticketing system preferred
- Must be at least 21 years of age
- LeafLogix and Sage X3 experience preferred
- Basic PC, Printer and Network troubleshooting skills required.
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
Competencies:
Attention to Detail
Customer Service
Physical Requirements:
Workplace Environment:
Apply for this job with INSA
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Marijuana License Support Specialist (Administrative Specialist 1)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
09/14/2022
Application Deadline:
09/26/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$3,020 - $4,462
Position Type:
Employee
Position Title:
Marijuana License Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill multiple Marijuana License Support Specialist (Administrative Specialist 1) positions in our Licensing Division located at 9079 SE McLoughlin Blvd in Portland, OR.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
Coordinate marijuana license application processes by reviewing and evaluating applications, assigning reviews, tracking status, and responding to inquiries and resolving problems. Process completed investigations and prepare license certificates. Communicate with partner agencies regarding license activity.
Here are some of the essential duties you will perform:
Processes all requests/applications for changes to licensed business that are received during the license year by: logging and determining the level of investigation required; resolving discrepancies, referring to other staff as needed for inspection and/or investigation under license criteria; tracking the assignment; facilitating the review of the completed investigation and documenting the changes in the file and system. As delegated, approves certain changes and updates system and file.
Monitors group voice-mail and multiple e-mail accounts, responding or sorting communications as determined by task assignments. As directed, logs voice-mails and periodically reviews both voice-mails and e-mails for completion of request/response. Works closely and frequently with other divisions to complete work.
Following completion of all statewide investigations for licenses, prints and compiles final license packet and determines whether all conditions for licensing have been met: reviews all information and documentation for correctness and completeness, including local government documentation and facilitates proper levels of review and signatures. Uploads completed licensing packet and sets system notification to applicant that the license is ready to issue pending payment of license fee.
Creates the Commission’s permanent license file by reviewing records (new licenses, renewal packets, compliance reports and violations), sorting to established criteria, and organizing, scanning, naming, indexing, and saving files to the appropriate location. Processes records requests (file reviews) as delegated by obtaining, redacting and transmitting records as well as receiving and processing payment and documenting request and fulfillment of request.
Processes application inactivation by monitoring pending applications (prior to assignment) for inactivity, sending required notifications to applicant, tracking for response and sending final inactivation letters. Makes administrative notes in NIC-USA system to reflect the progress and captures letter mailed. Processes final inactivation when no response is received by the applicant. Assists and Processes license suspension and revocations as delegated by Administrative Hearings Division
Creates and delivers annual license certificates when payment is received for approved licenses. Reviews and approves applications for Home Delivery and Medical Marijuana Processing and Sales and creates and delivers additional certificates.
Notifies cities and counties when recreational marijuana licenses are issued by sending the LUCS back to the appropriate local governing body.
Notifies Oregon Department of Agriculture whenever a Retailer, Processor or Wholesaler application is assigned for investigation. Notifies the Oregon Health Authority of all licensed processors, producers, and retail locations.
Prepares daily and weekly reports for publication and distribution as follows: This includes the daily statistics of license applications, weekly reporting of licensees with medical sale and retail home delivery endorsements on their licenses. Provides performance statistics to manager on a monthly basis for reporting to the commissioners and responds to ad hoc requests for statistics. Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications while in queue to be assigned to a license specialist.
What do you need to qualify?
Three years of clerical/secretarial experience that included:
Two years at a full performance level performing typing, word processing, or other generation of documents AND
Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
Desired Attributes
Experience using policy and procedure manuals, handbooks, or reference material for answering questions.
Experience handling sensitive information with strict confidentiality and maintaining a high degree of professionalism.
Intermediate skill and proficiency in Microsoft applications such as Outlook, Word, and Excel.
Excellent equity-driven internal and external customer service skills and interpersonal skills with good verbal and written communication skills, and the ability to compose important documents paying attention to accuracy, grammar and punctuation.
Detail oriented and ability to switch priorities seamlessly and ability to handle inquires for information and protecting confidential information simultaneously.
Ability to work with multiple deadlines, continual change and at times heavy workloads and effectively navigate state-agency policies and procedures
How to Apply:
- Internal Applicants (Current State of Oregon Employee) –Apply through your employee
Workday
account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. - External Applicants: Please visit the
State of Oregon job opportunities web-page
to submit your application for the position - All Applicants: Attach a resume
- All Applicants: Attach college transcripts when needed to show qualifications
- Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.
How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:
- Telework: After an initial training period, this position is eligible for a flexible hybrid remote work schedule. The position is based at our HQ Portland office and you will be required to come into the office on an as-needed basis. Telework is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s
Work Reimaged
website for more information. - The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Administrative Specialist 1 (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
- This position will be represented by the American Federation of State, County & Municipal Employees Union, Local 2505
- This position serves a six month trial service period
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver’s license and maintain a good driving record in order to drive.
- Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS Clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.
What we offer:
- A competitive benefits package
- Paid sick and vacation leave, personal leave and eleven paid holidays per year.
- Part of a small-medium state agency where you can get to know your co-workers
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
Helpful Tips:
- Be sure to attach a resume and complete your Workday profile job history
- Allow yourself plenty of time to complete and submit the application & resume. Please be sure you complete your online Workday application
- Workday will timeout after 20 minutes of inactivity
- This posting closes at 11:59 PM on the close date listed
- Workday performs best in Google Chrome
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- You will only have one opportunity to upload the required resume. Drag and drop your resume into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes after the recruitment period closes.
Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiters, Corie Shelley by email at
[email protected]
or Carol Mueller at
[email protected]
.
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
Apply now →
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Public Safety Support Specialist (Office Specialist 2)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
09/14/2022
Application Deadline:
09/26/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$2,874 - $4,172
Position Type:
Employee
Position Title:
Public Safety Support Specialist (Office Specialist 2)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill one Public Safety Support Specialist (Office Specialist 2) position in our Public Safety Division located at 16250 SE McLoughlin Blvd. Milwaukie, OR.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
This position acts as the communications/call center for the Public Safety Division by collecting, dispensing and recording information to and from inspectors and reporting that information in various spreadsheets and databases. This position supports positive and effective communications between License Services, Compliance Services, Law Enforcement, other agency divisions, and the public. Assists with the alcohol, recreational and medical marijuana programs.
Here are some of the essential duties you will perform:
Answers enforcement complaint line
503-872-5253 and general marijuana line. Explains laws, rules and procedures regarding marijuana (medical & recreational) compliance and general questions to internal staff and the public. Acts as a resource by explaining laws and rules. Answers, retrieves, and reviews complaint line messages and refer as needed throughout the agency. Communicates with people of diverse cultural, ethnic and socioeconomic backgrounds. Answers Law Enforcement Marijuana line 503-872-5188. Logs complaints, answers marijuana related questions for the public and law enforcement and routes calls when appropriate.
Provides a communication link for OLCC Inspectors in the field that need information on licensed premises, server permits, LEDS checks, etc. For alcohol or any marijuana compliance complaints, determines where the incident occurred and refers to proper Regional Manager. Determines the appropriate agency or personnel to contact in emergencies or for other business.
Collects licensee insurance cancellation notices and non-renewals and matches them up to the appropriate licensee. Distributes to the appropriate regional manager for assignment. Updates databases and spreadsheets with information on Inspectors’ various enforcement actions, ID checking training classes, inspector statistics, Unlicensed letters (UL), and entry of Inspector’s vehicle mileage. Maintains accurate and pertinent records for audit purposes and follows proper security control of such records.
Provides information on service permit application process to servers, licensees, general public and commission staff. Researches and responds to inquiries about application status, alcohol education and the service permit process. Accurately forwards calls regarding eligibility based on criminal history or calls regarding special status applications to the Service Permit Compliance Specialist.
Conducts arrest record checks through Law Enforcement Data Systems (LEDS-Oregon State Police), Department of Motor Vehicles (DMV), National Crime Information System (NCIC), along with individual Oregon law enforcement agencies on applicants for liquor licenses, services permits, minor decoy applicants and unlicensed liquor activity suspects. Responsible for maintaining the confidentiality of arrest records as required by law. Maintains current and accurate records of various computerized record requests.
Maintains database for the Minor Decoy Program. Assists in contacting decoys, dispatching, and record keeping for minor decoy missions. Creates decoy mission lists from the randomizer or as requested by the regional manager by listing the premises onto the compliance forms for inspectors use. Records formal requests from police agencies or inspectors for targeted premises. After missions posts results of the decoy mission onto the daily Incident Log within 24hrs after receiving the information from Inspectors. Prepares weekly minor decoy reports.
Evaluates and compiles DUII information from police agencies and inputs into computer files and database. Forwards reports to the appropriate inspector. Establishes and maintains files on any premises named in DUII arrests. Prepares monthly printout of all DUII arrests naming a licensed premises in the State of Oregon. Distributes printouts monthly to police agencies, private organizations, and commission inspectors, management, commissioners and the executive director.
Identifies motor vehicle accidents that meet ORS 471.703 criteria from police reports, identifies licensed premises involved, initiates letter to licensed premises, distributes letter with police report information to licensees and keeps on-going files of licensed premises named, and submits monthly report to the Director of Compliance. Assigns police reports to the assigned district inspectors based on criteria set forth in program or by manager.
Enter all criminal citations and Notice of Violation tickets issued by inspectors into State of Oregon OUCR database. Upload monthly report into the database.
What do you need to qualify?
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR
An Associate's degree; OR
Graduation from a private school of business with a certificate AND one year of general clerical experience.
How to Apply:
- Internal Applicants (Current State of Oregon Employee) –Apply through your employee
Workday
account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. - External Applicants: Please visit the
State of Oregon job opportunities web-page
to submit your application for the position - All Applicants: Attach a cover letter
- All Applicants: Attach a resume
- All Applicants: Attach college transcripts when needed to show qualifications
- Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.
How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:
- The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of an Office Specialist 2 (AL-C0104-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
- This position will be represented by the American Federation of State, County & Municipal Employees Union, Local 2505
- This position serves a six month trial service period
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver’s license and maintain a good driving record in order to drive.
- Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS Clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.
What we offer:
- A competitive benefits package
- Paid sick and vacation leave, personal leave and eleven paid holidays per year.
- Part of a small-medium state agency where you can get to know your co-workers
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
Helpful Tips:
- Be sure to attach a cover letter & resume
- Allow yourself plenty of time to complete and submit the application & resume. Please be sure you complete your online Workday application
- Workday will timeout after 20 minutes of inactivity
- This posting closes at 11:59 PM on the close date listed
- Workday performs best in Google Chrome
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes or cover letters after the recruitment period closes.
Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiters, Corie Shelley by email at
[email protected]
or Carol Mueller at
[email protected]
.
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
? Inventory Controls: Keep inventory manager and operations manager informed of all products needing to be restocked or adjusted throughout shift. Scan and verify manually all items to ensure selling of correct items during transactions.
? Product Knowledge: At the start of all shifts, it is necessary to check for any new products that have become part of active inventory since last shift worked. This can be done by referring to the New Items Tags, that will be updated regularly to reflect all new and current active inventory. This can also be done by referring to the new items board.
? Daily Organization/tasks: Ensure all products in every category is properly displayed and signage up to date. Keep work space and store neat and organized always. Use something, put it away when finished. Online and on-the-fly order support, audits, floor and case restock, new item displays, returning overstock to properbins, display refresh, and monitoring display vs inventory room products and replenish as needed. Ability to lift 50lbs.
? Policy Knowledge: Regular review of company policy information and state law. Ask questions for what you do not have the answers to.
? Other duties as assigned
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Apply for this job with BUDDY'S RECREATIONAL CANNABIS
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
#LI-LT1
Apply for this job with Prospiant
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
- 26-Aug-2022 to 26-Aug-2022 (MST)
- Mass Retail
- Cincinnati, OH, USA
- Full Time
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
_
#LI-LT1_
Job Type: Full-time
Apply for this job with Apeks Supercritical
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
#LI-LT1
Apply for this job with Prospiant
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
- 26-Aug-2022 to Until Filled (MST)
- Mass Retail
- Cincinnati, OH, USA
- Full Time
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
_
#LI-LT1_
Job Type: Full-time
Apply for this job with Apeks Supercritical
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
08/23/2022
Application Deadline:
09/05/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$3,020 - $4,462
Position Type:
Employee
Position Title:
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill one full-time Alcohol Licensing Support Specialist (Administrative Specialist 1) position in our Licensing Division located at 9079 SE McLoughlin Blvd in our Portland office.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
The Administrative Specialist 1 provides support to applicants and licensees who are renewing their licenses, applying for a temporary or special event license or making a change to an existing license. They work in collaboration with license support staff and investigators to ensure a smooth flow of the application process for liquor license applicants and licensees. License Specialists also review, process and approve special event license applications and explain licensing requirements to applicants, licensees, local government agencies, special interest groups and the general public.
Here are some of the essential duties you will perform:
- Receives and reviews liquor license applications and forms (special events, temporary sales permits, renewals, permits and annual licenses) to make sure minimum documents are signed and completed; log applications into the appropriate database. Reaches out to those without minimum documents or complete information by email or phone to let them know what is needed to move their application forward.
- Logs all pending and final licensing actions into the appropriate database. Make corrections as needed to addresses, misspellings, etc. Assist in reviewing audit reports across databases, notes and corrects inconsistencies. Generate license certificates and assist with fulfilling minor postings.
- Reviews event-based liquor applications, including Temporary Sales Licenses and Special Event Licenses for all eligible license types and Temporary Use of an Annual License for completeness, which includes a completed and signed application packet with local governing body approval, liquor liability insurance and fee payment.
- Use Officer of the Day protocol with liquor license investigators to advise applicants on eligibility, license types, and relevant laws and to approve applications.
- Works with compliance on any required Plan to Manage, minor postings or other needed signage. Coordinates with local government(s) to get approval for proposed event and to verify receipt of proper fees.
- Calculates and collects appropriate fees. Completes appropriate requested refund requests, with manager approval, as required by financial services.
- Endorses completed and approved event applications. Emails a copy of the endorsed application to the applicant/licensee and route/store documents as required by the Licensing unit.
- Maintains the online file system for special events files, including archiving applications and properly destroying applications according to the agency records retention schedule.
- Evaluates special event and temporary sales applications against denial criteria. Works with the licensing specialist if it appears that denial or restriction criteria apply.
- As directed by the Alcohol Licensing and Permits Manager, assists to ensure renewals in the renewal queue are properly processed. Sends notification by email/mail prior to license expiration with the renewal application attached. Reviews liquor license renewal applications for completeness as delegated. If changes are sent with renewal application, sends approved information with a link by email to the licensee. Explains laws and makes requests for documents missing from submitted renewal forms and reviews renewal forms for mandatory criteria. Ensures fees and late fees are correctly paid and issues new license certificate when renewal is complete, approved and paid. Facilitates local government endorsements with instructions; update local government contacts in database.
- Monitors group voice-mail (specials event line) and multiple e-mail accounts (special events, OOTD), responding or sorting communications as determined by task assignments. Logs voice-mails/emails and periodically review logs for completion of request/response.
- Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications
- Provides backup reception coverage to front desk during breaks or absence, as needed. Participates in staff meetings, take minutes and note action items.
What do you need to qualify?
Three years of clerical/secretarial experience that include:
- Two years at a full performance level performing typing, word processing, or other generation of documents AND
- Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
How to Apply:
- Internal Applicants (Current State of Oregon Employee) –Apply through your employee
Workday
account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. Follow directions below. - External Applicants: Please visit the
State of Oregon job opportunities web-page
to submit your application for the position - All Applicants: Attach a resume
- All Applicants: Attach college transcripts when needed to show qualifications
- Note: If you don’t attach the required documents or complete the work experience portion in your Workday profile, your application will be automatically disqualified from further consideration.
How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:
- Telework: After an initial training period, this position is eligible for a flexible hybrid remote work schedule. The position is based at our HQ Portland office and you will be required to come into the office on an as-needed basis. Telework is evaluated periodically to ensure business needs are being met and can be adjusted at any time. Please visit the state’s
Work Reimaged
website for more information. - The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Regulatory Specialist (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
- This position is represented by the American Federation of State, County & Municipal Employees Union, Local 2505
- This position serves a six month trial service period
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver's license and maintain a good driving record in order to drive.
- Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.
What we offer:
- A competitive benefits package
- Paid sick and vacation leave, personal leave and eleven paid holidays per year.
- Part of a small-medium state agency where you can get to know your co-workers.
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
Helpful Tips:
- Be sure to attach a resume and complete the work experience portion in your Workday profile.
- Allow yourself plenty of time to complete and submit the application & resume. Please be sure you complete your online Workday application
- Workday will timeout after 20 minutes of inactivity
- This posting closes at 11:59 PM on the close date listed
- Workday performs best in Google Chrome
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- You will only have one opportunity to upload the required resume. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes after the recruitment period closes.
Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiters, Corie Shelley by email at [email protected] or Shannon Hoffeditz at [email protected].
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
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Sales Support Specialist: Cannabis Hardware Company
uKERA Lab Inc.
We're looking for a highly motivated, energetic and detail-oriented Sales Support Representative to work with our team. The successful candidate for this position will be responsible for processing order discrepancies, assisting customers with any concerns, and answering any product questions from our clients. We strive to create a fun and professional environment and look for candidates who are responsive, ethical and trustworthy.
Responsibilities:
- Answer customer questions to address their needs.
- Create a positive first impression.
- Develop a rapport with customers, ensuring that clients feel respected and valued.
- Evaluate and interpret client needs to recommend the best solutions.
- Ensure that customer orders are handled quickly, accurately, and completely.
- Educate customers on best practices, troubleshoot complex issues, and promote solutions.
- Help develop new business opportunities by proposing innovative solutions to customer problems.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: One location
Apply for this job with uKERA Lab Inc.
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We Are Hiring a Support Specialist for Integrated Payments!
Overview:
If you’re looking for a predictable job at a big established company, you can stop reading now. If you’re interested in getting into a rocket ship with proven entrepreneurs and technologists selling to the fastest growing industry in the world - Cannabis - keep reading!
About the Company:
BLAZE Is a venture backed technology startup that is designing the next-generation of SaaS software for licensed cannabis operators serving cultivators, manufacturers, distributors and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up over 300 customers in multiple states. BLAZE’s best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility.
Support Specialist - Integrated Payments
Our growing company is seeking to hire an Integrated Payments Support Specialist who will be responsible for supporting our portfolio of customers on integrated electronic payments. You will be responsible for supporting the entirety of BLAZE integrated payments products, managing inbound support inquiries, and ensuring ongoing customer success (in partnership with other support teams).
You will also be responsible for helping existing customers maximize the value provided by BLAZE payments programs by proactive outreach to identify opportunities to improve. The right person will have experience in support and demonstrate great listening ability with a natural propensity to empathize & problem solve well.
Support Specialist - Integrated Payments Responsibilities:
- Manage & resolve inbound support inquiries through phone, email, or chat within Zendesk
- Update internal and external troubleshooting guides for payments systems, configurations, and hardware
- Escalate issues to integration partners if/as appropriate
- Proactively utilize payments data to effectively advise customers on how to improve their performance on BLAZE payments programs
Account Executive (Integrated Payments) Requirements:
- 1+ years of customer service or support experience
- Must be experienced in maintaining detailed records in Support or CRM systems
- Excellent listening and empathy skills
- Ability to remain calm in potentially stressful situations
- Proactive with heavy ownership of customer delight
- Cannabis retail experience is a plus but not required
- Hubspot & Zendesk experience are a huge plus
What We Offer:
- Competitive compensation package: $50-60k/yr
- Health, Dental and Vision benefits
- 401K
- Remote work
- A chance to help shape the cannabis industry
- Work with smart people in a fast-paced environment
- A fun and engaged leadership team
71Yp5H8OgO
Apply for this job with Blaze Solutions Inc.
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Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
Apply for this job with INSA
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Industrial Hemp Product Registration Support Specialist
State of Utah
Job Description
Job Title: Industrial Hemp Product Registration Support Specialist
Job Description:
The Industrial Hemp and Medical Cannabis Program is responsible for ensuring Utah’s growers, processors, and independent laboratories are compliant with state regulation; as well as monitoring all cannabis products to ensure quality assurance standards are being met in the state of Utah.
The Utah Department of Agriculture and Food (UDAF) is seeking a Program Support Specialist to assist with: Industrial Hemp and Cannabinoid Product registration, including label review, verification of quality assurance testing and compliance.
- Pursuant to Utah Code §§ 4-41a-107 and 26-61a-111, this job includes duties that may arise from or directly relate to the Utah Medical Cannabis Act. Duties may require conduct which is in violation of the criminal laws of the United States with respect to the manufacture, sale, or distribution of cannabis. As a condition of employment, candidates who are selected to fill this position will be required to sign an Acceptance of Duties Under the Medical Cannabis Act Acknowledgment Form.
Principal Duties:
Provide administrative support.- Evaluate product registration applications and approve or deny based on requirements set forth in department rules.
- Document and keep records of activities as they pertain to product registration.
- Research unregistered products and work to bring companies into compliance with department rules.
- Monitors registered products list to ensure that notices of renewal are sent in a timely fashion and assist with product renewals.
- Assist with website updates and continuing education information to ensure that the most current information is easily accessible to the public.
- Answer and return phone calls and emails in a timely fashion.
Ideal Candidate:
- The ability to understand the needs of the Department.
- The ability to develop and implement need policies, procedures, and documentation.
- The ability to communicate electronically and verbally
- The ability to focus on details while still seeing a bigger picture.
- The willingness to work as a team and accept assignments that are not part of normal duties.
- Excellent organizational skills.
- Must be computer literate and have basic programing skills.
Why You Should Join Our Team:
The State of Utah has great benefits and the Department of Agriculture and Food is made up of a group of great people with a farmer's work ethic. If you have a passion for agriculture, the Department of Agriculture and Food is the place for you. Industrial Hemp and Medical Cannabis are a new and exciting piece of the State of Utah and our programs are built to support the industries and deliver safe and affordable product to patients.
The Agency:
If you would like to read more about working for the Department of Agriculture and Food please click here.
Example of Duties
- Provides administrative support.
- New Product Registration Label
- Certificate of Analysis Review
- Monitors Pending Product Registration Applications.
- Retail Product Inspection Assistance.
- Unregistered Product Inspection Assistance
- Yearly Registered Products Renewals
- Communicate with manufacturers .
- Other tasks as assigned.
Typical Qualifications
- Evaluate information against a set of standards.
- Monitor or track information or data.
- Compose and produce reports, documents and related material.
- Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing.
- Learn applicable laws, rules, regulations and/or policies and procedures.
- Read, interpret, and apply laws, rules, regulations, policies and procedures.
- Ensure compliance with laws, rules, policies and procedures, etc.
- Prepare MJF Domo reports and documentation on a daily basis to ensure consistency in medical cannabis production establishments’ inventory.
- Operate office equipment.
- Weigh the relative costs and benefits of a potential action.
- Administrative and clerical procedures and systems such as word processing systems, filing and records management systems, transcription systems, forms design principles, and other office procedures and terminology.
- Follow written and/or oral instructions.
- Plan, organize and prioritize time and workload in order to accomplish tasks and meet deadlines.
Supplemental Information
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
- Valid driver license required to drive a motor vehicle on a highway in this state per UCA53-3-202(1)(a).
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Medical Cannabis Program Support Specialist/ Data Base Administrator
State of Utah
Job Description
Job Title:
Medical Cannabis Program Support Specialist/ Data Base Administrator
Job Description:
The Industrial Hemp and Medical Cannabis Program is responsible for ensuring Utah’s growers, processors, and independent laboratories are compliant with state regulation; as well as monitoring all cannabis products to ensure quality assurance standards are being met in the state of Utah.
The Utah Department of Agriculture and Food (UDAF) is seeking a Program Support Specialist to assist with: 1) reviewing background checks, 2) tracking cannabis facility employees in the State’s Electronic Verification System (EVS), 3) Using the State’s Seed-to-Sell program to create needed record, track failed quality assurance samples, and ensure licensee compliance, 4)Work with financial institutes to ensure they have access to all needed legal records in Utah’s Inventory Control System (ICS), and 5) facilitate needed amendments in the ICS and EVS.
- Pursuant to Utah Code §§ 4-41-107 and 26-61a-111, this job includes duties that arise from or directly relate to the Utah Medical Cannabis Act. Duties may require conduct which is in violation of the criminal laws of the United States with respect to the manufacture, sale, or distribution of cannabis. As a condition of employment, candidates who are selected to fill this position will be required to sign an Acceptance of Duties Under the Medical Cannabis Act Acknowledgment Form.
Principal Duties:
Provide administrative support.- Audit and reviews ICS and EVS records to ensure cannabis licensees are compliant with all state procedures, regulations, and quality assurance standards.
- Create reports in the ICS to help monitor cannabis in the state.
- Track and provide feedback on contractor performance to ensure compliance with state contracts; recommend action(s) when contract standards are not being met.
- Draft technical reports, user stories, and review technical articles related to the State’s ICS and EVS.
- Monitor, track and follow up on documentation, case files or other assignments related to the inventory tracking system and EVS to ensure appropriate timelines are met and action completed
The Ideal Candidate:
- The ability to understand the needs of the Department.
- The ability to develop and implement need policies, procedures, and documentation.
- The ability to focus on details while still seeing a bigger picture.
- The willingness to work as a team and accept assignments that are not part of normal duties.
- Excellent organizational skills.
- Must be computer literate and have basic programing skills.
Why You Should Join Our Team:
The State of Utah has great benefits and the Department of Agriculture and Food is made up of a group of great people with a farmer's work ethic. If you have a passion for agriculture, the Department of Agriculture and Food is the place for you. Industrial Hemp and Medical Cannabis are a new and exciting piece of the State of Utah and our programs are built to support the industries and deliver safe and affordable product to patients.
The Agency:
If you would like to read more about working for the Department of Agriculture and Food please click here.
Example of Duties
- Provides administrative support.
- Understand the overall functionality and flow of Utah’s seed to sell program, and be able to draft needed amendments to ensure the flow of cannabis through Utah meets all regulatory, auditing, and compliance needs.
- Maintain inventory control system- monitor system, create cards, facilitate amendment process, problem solve/resolve issues, be point of contact.
- Maintain EVS (Electronic Verification System) system, monitor system, facilitate amendment process, act as administrator.
- Audit and review inventory control system/EVS systems and practices to ensure.
- compliance with procedures, regulations and standards.
- Monitor and evaluate contract performance related to the state inventory control system and EVS to ensure compliance with contract recommendations and action(s) to correct deficiencies.
- Writes or drafts technical reports, articles or related material based on research,
- investigation or analysis.
- Monitor, track and follow up on documentation, case files or other assignments related to the inventory tracking system and EVS to ensure appropriate timelines are met and action completed.
- Be the department liaison and point of contact with licensees, community, and other state agencies relating to the inventory control system and electronic verification system.
- Other duties as assigned as related to overall program objectives.
Typical Qualifications
- Evaluate information against a set of standards.
- Monitor or track information or data.
- Compose and produce reports, documents and related material.
- Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing.
- Lean applicable laws, rules, regulations and/or policies and procedures.
- Read, interpret, and apply laws, rules, regulations, policies and procedures.
- Ensure compliance with contract terms, policies and procedures, etc.
- Prepare MJF Domo reports and documentation on a daily basis to ensure consistency in medical cannabis production establishments’ inventory.
- Operate office equipment.
- Weigh the relative costs and benefits of a potential action.
- Track user errors and supply limited support when needed.
- Use basic programming concepts in the ICS and EVS to create report templates.
- Administrative and clerical procedures and systems such as word processing systems, filing and records management systems, transcription systems, forms design principles, and other office procedures and terminology.
- Follow written and/or oral instructions.
- Plan, organize and prioritize time and workload in order to accomplish tasks and meet deadlines.
Supplemental Information
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
- Valid driver license required to drive a motor vehicle on a highway in this state per UCA53-3-202(1)(a).
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The Company: Green Leaf Lab is the nation's first licensed and accredited cannabis analytical laboratory. We are a full-service, production oriented, cannabis and hemp laboratory using cutting-edge technology to characterize the chemical, physical, biological, and microbial properties of a wide range of samples submitted for regulatory compliance and operational purposes. We are team oriented and focused on excellent service. We are looking for a Laboratory Support Specialist to join our team.
Position: The Laboratory Support Specialist will assist in the daily upkeep and support of the laboratory by cleaning laboratory equipment; assisting with sample homogenization; restocking and verifying laboratory supply inventory; disposing of completed sample material; and sample preparation. Schedule for this position is Tuesday-Saturday.
Essential Duties:
- Sample preparation.
- Administer moisture content preparation.
- Administer water activity preparation.
- Ensure test equipment is clean, maintained and in good working order.
- Maintain a safe, clean and sanitary work area.
Qualifications:
- Experience in a fast-paced work environment preferred.
- Proficiency with Microsoft Word, Excel and Outlook.
- Proven organizational and problem-solving skills.
- Must be able to formulate and clearly communicate ideas, both verbally and in writing.
- Ability to work both independently with guidance, and within a collaborative group environment.
- Ability to stand for long periods of time.
- Ability to work at a computer for long periods of time.
- Ability to lift 40 -- 60 lbs.
- Must be at least 21 years of age.
- Must be authorized to work in the United States.
- Flexibility in work hours required.
- Background check required.
- Ability to work weekends.
- Ability to work overtime.
Compensation: Competitive benefits package included.
To apply: Send resume in PDF format and cover letter with salary expectations. Please do not call regarding this position.
Green Leaf Lab is an equal opportunity employer.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Work Location: One location
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Want to work at a cannabis company that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary: The Application Support Specialist assists the Application Support Group with daily resolution of IT tickets related to internal software systems, which occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This individual assists with daily maintenance and quality control checks in addition to supporting end user training as needed. This person must have a high attention to detail and exceptional communication skills.
Essential Functions:
- Provides IT software support for various applications through ticket system; escalates to Senior Specialist as needed
- Assists with daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Assists with providing training to end users as needed
- Assists with performing centralized website updates, including item descriptions, photos, and pricing/discount/promotional updates, ensuring regulatory compliance with regard to all changes
- Assists with implementation of software systems that support business objectives as needed
- Maintains expert knowledge of state-specific cannabis regulations.
- Assists with basic Hardware Support for Manufacturing and Retail Sites.
- Travel to Insa Retail and Manufacturing Facilities is required as needed.
Qualifications:
- High school diploma or GED required
- 1 – 3 years of similar or related experience required
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Experience with cannabis inventory systems preferred
- Must possess excellent verbal and written communication skills
- Experience utilizing an IT ticketing system preferred
- Must be at least 21 years of age
- LeafLogix and Sage X3 experience preferred
- Basic PC, Printer and Network troubleshooting skills required.
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
Competencies:
Attention to Detail
Customer Service
Physical Requirements:
Workplace Environment:
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Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
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Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
Regional Customer Support Specialist (Northeast/Central/West)
Responsible for acting as a liaison between Curaleaf and our customers. Serves customers by providing product and information and resolving product situations. Attracts potential customers by answering product questions and suggesting information about other products and services that we offer.
Responsibilities:
- Day to day management of customer service in their region, inclusive of
- Incoming "contact us" forms and emails
- Social media direct messages
- Issues escalated from public forums (social media platforms, Reddit, etc)
- Escalating/collaborating within the organization to quickly address cases
- Maintain discipline in the categorization of issues to standardize reporting (Tagging individual issues)
- Deliver regular updates on activities
- Consolidate community feedback into actionable insights (listening and identifying trends)
- Report and log defective product issues/concerns to Quality Assurance Team
Qualifications:
- 3-5 years in a customer service role
- Experience creating and distributing performance reports
- Demonstrated comfort working with multiple technology tools
- Ability and willingness to work outside of normal working hours
- Demonstrated collaboration skills
- Excellent organizational and communication skills
- Subject to background check per state cannabis regulations
- Bachelor's degree or equivalent professional experience
- Candidate must reside in region they will be covering
Curaleaf is an Equal Opportunity Employer
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Verdant Leaf is hiring a Sales Support Specialist. We are a vertically integrated cannabis company producing flower, rosin, rosin cartridges, preroll packs, infused prerolls, and mushroom capsules-with more products on the way. We are experiencing rapid growth and searching for a dedicated individual looking to grow with the sales team and company.
The role of a Sales Support Specialist is to assist the sales team with brand representation, vendor days, deliveries, and AR collections. Working hours will be roughly 9am - 5pm.
The ideal candidate for this position will be confident in building relationships while delivering the highest level of customer service in the industry.
A personal vehicle is required when a company vehicle is not available. Verdant Leaf will pay $0.58 per mile driven in a personal vehicle.
This position includes health insurance and dental options, paid time off, sick leave, paid holidays, free products, and the chance to grow with a company that values its employees. This position also includes an incentive-based bonus structure that is paid monthly.
Requirements:
- Must be 21 years of age
- Must have OLCC Worker Permit
- Valid drivers license and personal vehicle
- Ability to travel throughout Oregon
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Monthly bonus
License/Certification:
- Driver's License (Required)
Work Location: On the road
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Verdant Leaf is hiring a Sales Support Specialist. We are a vertically integrated cannabis company producing flower, rosin, rosin cartridges, preroll packs, infused prerolls, and mushroom capsules-with more products on the way. We are experiencing rapid growth and searching for a dedicated individual looking to grow with the sales team and company.
The role of a Sales Support Specialist is to assist the sales team with brand representation, vendor days, deliveries, and AR collections. Working hours will be roughly 9am - 5pm, Monday-Friday.
The ideal candidate for this position will be confident in building relationships while delivering the highest level of customer service in the industry.
A personal vehicle is required when a company vehicle is not available. Verdant Leaf will pay $0.58 per mile driven in a personal vehicle.
This position includes health insurance and dental options, paid time off, sick leave, paid holidays, free products, and the chance to grow with a company that values its employees. This position also includes an incentive-based bonus structure that is paid monthly.
Requirements:
- Must be 21 years of age
- Must have OLCC Worker Permit
- Valid drivers license and personal vehicle
- Ability to travel throughout Oregon
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Mileage reimbursement
- Paid time off
- Paid training
- Travel reimbursement
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Monthly bonus
License/Certification:
- Driver's License (Required)
Work Location: On the road
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Full Job Description
Who We Are: At Kanna-Wise we believe in Cannabis; its power to heal, to enlighten, to bring people together and change the world. We are fighting the “Stigma” that has been unethically and illegally forced on the Cannabis Plant because, We Believe. Kanna-Wise challenges the stigma by doing things differently. We aren’t just another brand, we are a family.
Who You Are: A collaborative go-getter with demonstrated success in warehouse operations or logistics. Someone with a high level of organization, working knowledge of METRC, and a drive to constantly improve. A true collaborator with integrity and a desire to work in a very dynamic and constantly evolving environment.
Description of Logistics:
The Production team is responsible for managing the movement of products between our warehouse. Our job is to create the manifests that allow our drivers to compliantly transport cannabis. We serve as the final quality control team; we make sure that all products are properly represented physically, as well as across Metrc and Leaflink/Leafly. The ideal candidate should have proficiency in Sheets/Excel, basic math skills, exceptional organization, communication skills, and be extremely detail oriented.
Responsibilities:
- Creating delivery manifests in Metrc Compliance System
- Prepare manifests prior to delivery in order to stay within compliance.
- Execute quality control procedures to ensure that the physical product matches the digital product in Metrc.
- Prepare manifests for stores that need specific products same-day.
- Maintain organization of files on both your own computer and Google Drive.
- Flexibility with assigned task such as cleaning, harvest, etc.
Requirements:
- Must be 21 years or older.
- Able and willing to stand for 8+ hours/daily.
- Able to repeatedly lift at least 50 pounds.
- Be able to work as a team and by oneself to accomplish daily duties.
- Experience with Microsoft Office and Google Docs.
- Must have a valid OLCC Marijuana Worker Permit.
- Must have a valid Oregon Driver’s License (or willing to get one within 30 days).
Desired Skills:
- Proficiency in Metrc Cannabis Compliance System
- Thorough knowledge of all applicable state and local cannabis regulations.
- Experience with word processing, spreadsheets, and database management.
- Must be detail-oriented, able to work with minimal supervision, and self-motivated to utilize resources to troubleshoot as needed.
- Strong analytical skill set, detail-oriented, and superior problem-solving skills.
- Self-motivated and comfortable working autonomously.
- Strong proofreading skills along with excellent communication and written capabilities.
- Must be quality-oriented and possess the ability to consistently maintain an exceptional level of attention to detail.
- Excellent interpersonal communication skills.
- Inventory management or POS systems.
- Ability to maintain focus in a fast-paced, ever-changing environment.
Job Type: Full-time
Pay: From $18.00 per hour
Schedule:
- Monday to Friday
COVID-19 considerations:
Delta is a Triangle. Omicron is a Circle. Delta Omicron is The All Seeing Eye in The Pyramid. Think about it.
Ability to commute/relocate:
- Medford, OR 97504: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Metrc: 1 year (Required)
License/Certification:
- Driver's License (Required)
- OLCC Workers Permit? (Required)
Work Location: One location
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Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
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ABOUT US
Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.
JOB SUMMARY
The International Logistics & Customs Specialist provides support to the Logistics Department. The incumbent is responsible for the day-to-day management of the international logistics function, ensuring cost-effectiveness and timely management of international imports/exports.
ROLES & RESPONSIBILITIES
- Perform various administrative tasks within export and import functions.
- Prepare Bill of Ladings for all export orders upon shipping
- Obtain and edit Proforma and Commercial Invoices for customs clearances
- Print packing slips and other required shipping documents needed for international shipments
- Submit shipping instructions and export documents to forwarders
- Contact freight forwarders and carriers for shipments and delivery schedule through phone or email
- Input and oversee shipment deliveries within TMS Systems (URoute)
- Provides day to day shipment tracking for both import and export shipments through spread sheets
- Monitor shipments tracked through GPS and temperature reporting systems to ensure required temperature and ETAs
- Responds to afterhours support request as assigned to process and complete export shipments
- Monitor and reconcile product discrepancies within intercompany shipments
- Schedule international small parcel pick-ups and deliveries
QUALIFICATION REQUIREMENTS
- 1+ years of related experience, preferably in international transportation/logistics/shipping
- Proficiency in MS Office and Google Suite, specifically Excel/Sheets and Outlook/Gmail
- High School Diploma
- Experience with ERP and/or TMS systems
- Excellent communication and interpersonal skills
- Great attention to detail and accuracy
- Ability to work effectively under pressure
QU9dsCBees
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Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry's very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!
A successful Team Support Specialist will deliver comprehensive, high-quality support to the support team. On this fast-paced team, the Team Support Specialist will need to exemplify outstanding customer service skills and troubleshooting skills. The Team Support Specialist will have a passion for taking support calls, client ticketing organization, collaborating with team members to assist with case resolution, and more!
What you'll need to accomplish!
- Within your first 30 days, you will learn the basics with the Wurk platform, learn the company's support ticketing system and begin to shadow the support team on calls and open cases.
- Within 60 days, learn and better understand the support process, the Wurk platform, and complete your first support cases.
- Within 90 days, manage and close support cases assigned to you in compliance with Wurk's SLA.
- Manage the support queue.
- Adaptability, teamwork, and good interpersonal skills are also good qualities.
- Triage and manage most, if not, all inbound client calls.
- Set client expectations over call, creating cases and assigning them out when needed.
- Assess technical situations and establish case severities.
- Document precise troubleshooting and customer interaction details.
- Work individually and with a team to solve technical problems while communicating trending issues and best practices.
- Make the customer feel known and understood by reviewing case history to assure familiarity with the system environment.
- Add a personal touch to the support engagement.
What you'll need to have!
- 1+ years of customer support experience.
- Willingness to go above and beyond.
- Multi-tasking abilities.
- Experience with Salesforce Service Cloud or other Support ticketing systems.
- Understanding of operating systems, networking technologies/protocols, and software applications.
What's in it for you?
- FREE medical, dental, and vision plans
- FREE basic life insurance, short term disability, and employee assistance programs
- FREE yoga sessions and wellness programs
- 401(k) traditional and Roth plans
- Generous PTO, bonus, and stock options
- $400 office equipment reimbursement
- $300/year fitness reimbursement
- Internet reimbursement
- Paid professional development
- Generous referral bonuses
- Paid parental leave
- Do you love dogs? So do we! (We're dog-friendly!)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
The base salary range for this position is $40,000 to $45,000 a year.
Due to the ongoing nature of the COVID-19 pandemic, we require vaccination as a condition of employment for employees who access our Denver office. We expect employees who are unable to be vaccinated because of a disability, pregnancy, or sincerely held religious belief to request reasonable accommodations.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Apply for this job with Würk
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LLC
REDDING RANCHERIA ENLIGHTEN LIMITED LIABILITY COMPANY
JOB DESCRIPTION
JOB TITLE: ENTITY: REPORTS TO: SALARY: CLASSIFICATION: SUPERVISES:
JOB SUMMARY:
IT Support Specialist RRELLC
RRELLC Board of Directors Grade 11
Non-Exempt None
This team member is responsible for identifying problems in a timely manner, gather and analyze information skillfully while providing technology, computer, and hardware support for all our locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities outlined here are representative of those that must be met by the team member to successfully perform the essential functions of this position, however, are not all inclusive:
- Maintains services, including e-mail, print and backup services, and their associated operating systems and software with engineering oversight
- General maintenance duties including equipment walkthroughs and checks, including checking dehumidifiers, monitoring air conditioners, fans, lights, CO2 emitters, irrigation valves, and any other cultivation room related equipment
- Performs irrigation cleaning and maintenance, including filter flushing, probes, mixing chambers, and anything related to the irrigation system
- Performs installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
- Assists in research of IT operations products, services, protocols, and standards in support of network procurement and development efforts
- Interacts with vendors, outsourcers, and contractors regarding network products and services
- Maintains policies, procedures, and associated training plans for network resource administration, appropriate use, and disaster recovery
- Maintains end user accounts, permissions, and access rights
- Assists with the development and improvement of existing business systems when necessary
- Maintains IT and AV systems and inventories
- Assists in the install, troubleshooting, and repair of the network and operating systems
- Assists with the maintenance, service, and upgrading on data processing, storage, and retrieval systems
- Assists in maintaining all forms of telecommunications and audio/visual systems such as telephone, fax, voice-mail, electronic mail, paging, and cellular telephones
- Performs all duties in a manner that continually supports the vision, mission, values, and principles of the Redding Rancheria Enlighten Limited Liability Company
- Performs all duties in a manner that adheres to the guest service standards established by Redding Rancheria Enlighten Limited Liability Company guest service program
- Other duties as assigned by RRELLC Board of Directors
EDUCATION REQUIREMENTS
The education requirements outlined here are representative of the minimum that must be met by the team member to successfully perform the essential functions of this position; however, higher levels of education than required will be reflected during the recruitment process:
- A high school diploma, or equivalent combination of education and experience, is required
EXPERIENCE AND KNOWLEDGE REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A minimum of four (4) years of experience in the IT industry is preferred
- A minimum of two (2) of the following certifications are required: CompTIA A+, CompTIA Network+, CompTIA Security+, MCP in Current OS, CCNA
- Knowledge of basic programming (Windows scripting, etc.) and data analysis skills, as well as strong conceptual and analytical orientation, intellectual curiosity, and unstructured problem solving skills is required
- The ability to be a self-starter who continually develops knowledge and skills, as well as be proficient in MS Access, Excel, Word, Outlook and PowerPoint is required
- MCDST, MCTS, MCP or similar certifications are recommended
- The ability to manage multiple projects simultaneously to meet agreed-upon deadlines, as well as have strong organizational skills, is required
- The ability to maintain high standards in a fast paced, constantly evolving environment
- Excellent communication/interpersonal skills, both verbal and written
- Demonstrated typing skills, 10-key by touch and the ability to operate office equipment
- The ability to act independently to anticipate potential issues, problem solve, investigate, seek out and utilize resources to work toward a positive resolution that considers the best interest of the facility, team members, guests and the Redding Rancheria Tribe
- The ability to problem solve and work with minimal supervision is required
- The ability to work independently and as part of a team
- Must have a current California Driver's License, current insurance, and a clear driving record
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently sits, stands, and walks
- Occasionally drives, bends/stoops, climbs, reach above/below shoulder level, kneels, squats, and crawls
- Frequently lifts/carries up to ten (10) pounds is required
- Occasionally lifts/carries up to seventy five (75) pounds is required
- Frequently pushes/pulls up to ten (10) pounds is required
- Occasionally pushes/pulls up to seventy five (75) pounds is required
WORKING CONDITIONS
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate
- While performing the duties of this job, the team member is usually subject to inside environmental conditions
- While performing the duties of this job, the team member may occasionally be subject to outside environmental conditions and to wet and/or humid conditions
- The person in this position may be exposed to dust, kief, cleaning chemicals and fumes. Although systems are in place to remove these byproducts, there is still exposure to some degree
- No cannabis allergies
OTHER INFORMATION
- Native American Preference Policy applies
- Must be at least 21 years of age or older
- Must pass background check
- RRELLC is a drug-free workplace; applicants must be able to pass a pre-employment drug and alcohol screening
- This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions
- This job description is not a contract for employment. Employment with RRELLC is considered "at-will"
- Must be able to comply with the RRELLC Common Language Rule
- Reasonable accommodations may or may not be made dependent upon the nature of the work required by the position
- RRELLC reserves the right to add, delete or modify without notice Revised 7/18/22 wm
Job Type: Full-time
Pay: $47,164.00 - $70,746.00 per month
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Redding, CA 96001: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Redding Rancheria Economic Development Corp.
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Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry's very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!
A successful Team Support Specialist will deliver comprehensive, high-quality support to the support team. On this fast-paced team, the Team Support Specialist will need to exemplify outstanding customer service skills and troubleshooting skills. The Team Support Specialist will have a passion for taking support calls, client ticketing organization, collaborating with team members to assist with case resolution, and more!
What you'll need to accomplish!
- Within your first 30 days, you will learn the basics with the Wurk platform, learn the company's support ticketing system and begin to shadow the support team on calls and open cases.
- Within 60 days, learn and better understand the support process, the Wurk platform, and complete your first support cases.
- Within 90 days, manage and close support cases assigned to you in compliance with Wurk's SLA.
- Manage the support queue.
- Adaptability, teamwork, and good interpersonal skills are also good qualities.
- Triage and manage most, if not, all inbound client calls.
- Set client expectations over call, creating cases and assigning them out when needed.
- Assess technical situations and establish case severities.
- Document precise troubleshooting and customer interaction details.
- Work individually and with a team to solve technical problems while communicating trending issues and best practices.
- Make the customer feel known and understood by reviewing case history to assure familiarity with the system environment.
- Add a personal touch to the support engagement.
What you'll need to have!
- 1+ years of customer support experience.
- Willingness to go above and beyond.
- Multi-tasking abilities.
- Experience with Salesforce Service Cloud or other Support ticketing systems.
- Understanding of operating systems, networking technologies/protocols, and software applications.
What's in it for you?
- FREE medical, dental, and vision plans
- FREE basic life insurance, short term disability, and employee assistance programs
- FREE yoga sessions and wellness programs
- 401(k) traditional and Roth plans
- Generous PTO, bonus, and stock options
- $400 office equipment reimbursement
- $300/year fitness reimbursement
- Internet reimbursement
- Paid professional development
- Generous referral bonuses
- Paid parental leave
- Remote-friendly work environment
- Do you love dogs? So do we! (We're dog-friendly!)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
The base salary range for this position is $40,000 to $45,000 a year.
Due to the ongoing nature of the COVID-19 pandemic, we require vaccination as a condition of employment for employees who access our Denver office. We expect employees who are unable to be vaccinated because of a disability, pregnancy, or sincerely held religious belief to request reasonable accommodations.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Apply for this job with Würk
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Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
Apply for this job with INSA
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE COMPANY: Green Leaf Lab is the nation's first licensed and accredited cannabis analytical laboratory. We are a full-service, production oriented, cannabis and hemp laboratory using cutting-edge technology to characterize the chemical, physical, biological, and microbial properties of a wide range of samples submitted for regulatory compliance and operational purposes. We are team oriented and focused on excellent service. We are looking for a Account Support Specialist to join our team.
JOB SUMMARY: The Account Support Specialist is responsible for working with the Sales Team to sample products and/or hemp. The position requires a keen attention to detail, exceptional time management skills, an ability to communicate with team members and clients, along with a positive enthusiastic attitude. The position requires a substantial amount of driving.
ESSENTIAL DUTIES/KEY RESPONSIBILITIES:
- Have a thorough knowledge of Green Leaf Lab services
- Sampling cannabis and hemp products for analytical testing 
- Ability to correctly fill out all required sampling documentation with accuracy and attention to detail 
- Follow stringent state and laboratory guidelines and methods when sampling 
- Collect payments from clients 
- Expedite the resolution of client requests, problems, and complaints 
- Monitor competition by gathering current marketplace information 
- Learn, understand, and follow policies and regulations 
- Ability to multi-task and effectively manage time 
- Manage client scheduling needs 
- Ability to communicate with team members
- Track all activities daily in company CRM 
- Ability to drive and drop off samples at Sacramento laboratory after sampling
- Ability to follow SOPs and company policies and guidelines
- Perform courier duties when required
- Driving 
QUALIFICATIONS:
- Strong knowledge of a wide variety of cannabis products preferred 
- Ability to understand and follow Sampling SOP’s 
- Accuracy and attention to detail 
- Enthusiastic, energetic, can-do attitude 
- Proficient in social media, specifically Instagram 
- CRM experience 
- Proficient with Microsoft Office (Excel, Word) 
- Self-Confidence and Professionalism 
- High integrity and ethics 
- Ability to express oneself via oral and written communications with clarity and professionalism.  
- Proficient communicator and listener 
- Comfort working in high pressure fast paced environment 
- Ability to be flexible and respond to changes in priorities 
- Excellent relationship building skills 
- Must be 21 years of age 
- Clean Driving Record 
- Valid State driver's license 
- Willingness to submit to Background check 
- Ability to work nights, weekends and long shifts 
- Flexibility in work hours 
- Must have DOT Medical Card (CA only) 
- Must be able to perform night driving 
- Must be able to drive for long periods of time 
- Able to sit for long periods of time 
- Able to stand for long periods of time
- Able to lift up to 50 pounds 
EDUCATION:
- 2-year college degree or 1-year practical experience  
JOB TYPE: Full-time, Non-Exempt.
BENEFITS:
· Dental insurance.
· Health insurance.
· Paid time off.
· Vision insurance.
SCHEDULE:
· Monday-Friday.
· Additional evening and weekend work as needed.
WORK LOCATION:
· Bay Area and surrounding areas
COMPENSATION: $20/HR
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's (Preferred)
Work Location: On the road
Apply for this job with Green Leaf Lab
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- 08-Jul-2022 to Until Filled (MST)
- Operations
- Cincinnati, OH, USA
- Full Time
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
Apply for this job with Apeks Supercritical
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About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
Apply for this job with Prospiant
Apply now →
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Our Company:
Sunderstorm is a California-based cannabis lifestyle brand that manufacturers and distributes award winning edibles. We combine the best of science and nature to create premium quality, all-natural cannabis products offered at an affordable price.
Our mission is to help achieve a life of harmony and wellness with consciously made, science-based cannabis products. We care about the community around us and strive to live at harmony with the world. We believe in supporting people in need in the local community and being conscientious of the impact we have on the environment.
Job Summary
The purpose of this position is assisting the ERP Supervisor with special projects, communicating with various departments, and taking care of specific parts of our information systems relating to manufacturing and sales. This will be a highly social role that will require proactive interdepartmental interfacing. The Sales Support Specialist must be proactive, a go-getter, who is willing to learn and pivot on a dime. The Sales Support Specialist will learn the operation of our information systems, develop an understanding of our manufacturing operation, interact routinely with the CRM, and work closely with our sales team.
Essential Task, Duties and Responsibilities:
- Enter data into the ERP as it relates to our manufacturing processes and sales
- Create customers and enter pertinent information in the ERP (Acumatica)
- Update Geolocators on the brand website
- Follow the release of new licenses across markets nationally and enter new necessary information into information systems
- Update and audit sales pricing regularly
- Pull and analyze reports as requested by management. Communicate findings to necessary parties
- Work with operations to communicate stock levels, new product timelines, and other inventory topics to sales team
- Assist sales reps in ERP transactions
- Assist in the intake process of cannabinoid distillates and isolates
- Conduct regular audits assigned by management to ensure accuracy of information within the CRM and ERP
- Assist with beginning and end of month tasks assigned by management
- Special projects as assigned by the ERP Supervisor or Director of IT
- Updating standard operating procedure documentation as required
- Curate paperwork required for batch production records
Minimum Qualifications, Knowledge, Skills and Abilities:
- Must be age 21 or over - California residency with valid ID is required
- Proficiency in Microsoft Office
- Must be Dependable (Excessive absenteeism will result in termination)
- Attention to detail and good attitude
- Ability to perform repetitive tasks for an extended period of time.
- Comfortable in a fast-paced environment.
- Fluency in both written and spoken English
- 1+ Years ERP Experience (Acumatica Preferred)
- 1+ Years IT Support Experience
- Great communication skills, positive attitude, trustworthy, dependable, accountable for own actions, motivating team members, able to delegate minor tasks, and able to receive constructive criticism.
- Must be able to time manage, multitask, organize, attention to details, and interpersonal skills.
- Attention to detail, good attitude, and dependability.
- Ability to perform repetitive tasks for an extended periods of time
- Detail-oriented and organized
- Comfortable in a fast-paced environment
- Basic telephone application skills (communication platforms)
- Strong Excel skills (vlookup, solver, pivot tables)
Physical Requirements
- Ability to stand for 8 hours, leaning over and lifting bins
- Must be able to lift up to 50lbs.
Here at Sunderstorm Inc. we offer medical, dental, vision insurance and retirement benefits. Some perks include employee highlight incentives, paid time off, catered lunches and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the cannabis industry. Apply now!
Sunderstorm in an Equal Opportunity Employer - Sunderstorm Inc. is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Panorama City, CA 91402: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ERP systems: 1 year (Preferred)
- IT support: 1 year (Preferred)
- Microsoft Excel: 2 years (Preferred)
Work Location: One location
Apply for this job with Sunderstorm Inc
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Times are changing. More and more people are turning to medical marijuana for natural relief from symptoms of chronic and serious illness. Here at Kaya Life, we are honored and proud to help lead the charge! Our team of experienced physicians and knowledgeable staff are committed to providing Pensacola, Santa Rosa Beach, and Panama City residents with a medical marijuana resource for information and treatment on a wide variety of ailments, as well as compassion, dignity, and a commitment to patient satisfaction.
Kaya Life is looking for a Patient Support Specialists (PSS) to work collaboratively with our Practice Managers, Cannabis Advisors and physicians to support patients. Patient Support Specialists serve as the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSS has direct contact with patients and creates an atmosphere of trust and confidence while explaining our process to patients in a skillful, safe, and accurate manner.
The PSS demonstrates leadership behaviors while focusing on process excellence, skills, and sensitivity to confidentiality and accuracy of patient information. Under the direction of the practice manager, performs daily activities accurately and on time.
YOU WILL NOT BE CONSIDERED IF YOU DO NOT COMPLETE THE SKILLS TESTS!
What You will do....
- Work part-time approximately 30 hours per week
- Provide quality, error-free work in a fast-paced environment
- Work independently with minimal supervision
- Must have a solid understanding of the Microsoft Office Suite and the ability to navigate its’ programs
- Maintain working knowledge of State and Federal Medical Marijuana Laws
- Maintain required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, fellow teammates and the public in general.
- Answer and route incoming calls, as appropriate and take messages when necessary
- Responding to voicemail messages
- Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current
- Update any changes and notify the Practice Manager of any walk-in patients
- Cross train with other support staff to ensure the practice’s routines are not backlogged or interrupted
- Capturing patient information
- Ensuring the smooth operation of the practice by adhering to policies and procedures and reporting on changes that have to be made
- Sending and receiving paperwork via Updox
- Ensuring that new patients are fully informed on what is needed for initial consultation, follow up, recertifications, and state renewal
- Contacting patients overdue for their recertifications and maintaining an organized running list of patients yet to recertify
- Running a square report daily to see which patients' certifications have expired
- Contacting patients that have paid for their appointments but haven’t scheduled yet
- Helping prep the daily sheet for the following day (turn on msg, ID, DX, etc.)
- Using Constant Contact to add patients into their contact group for their certification end date
- Using E-FORSCE to look up patients’ records and add documents into their chart so that the physician can see their OD risk score
- Entering patients into the state registry and assisting them in registering themselves
- Helping patients renew their certification using the OMMU
- Diffusing difficult patients and helping them to understand the value of Kaya Life care
- Checking the Yolee leads sheet for new leads
- Other job duties as assigned by the Practice Manager and Kaya Life leadership
What It Takes....
- Minimum 1 year in a Patient Centered environment
- Customer service in a service environment is preferred.
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time management abilities
- Being Tech Savvy (preferred)
- Experience working with the Google Suite
- Talent and Knowledge of the Microsoft Office Suite
- A Laptop with a strong WIFI connection
- A Smartphone
- Flexibility to work in any one of the three practices is a plus.
Job Type: Full-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pensacola Beach, FL: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- When would you be available to start?
- How comfortable are you with Excel?
Experience:
- Patient Care and/or Patient Support: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with Kaya Life
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Ohio Cannabis Connection is expanding their Patient Support Team and now hiring a part time Patient Support Specialist to work at our West Chester office. The successful candidate is friendly and outgoing and has advanced skills of computer literacy, correspondence with emails, and excellent data entry abilities. A medical background is a plus. The candidate must be punctual and dependable with reliable transportation and be able to work in a fast-paced office setting.
Hours: Monday through Friday 8:30 - 12:30. Saturday 9-1.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, and provide solutions and/or alternative answers
- Keep records of all conversations in our call center database in a comprehensible way
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with EMR system
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Call center: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Apply for this job with Ohio Medical First Step
Apply now →
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Join the #1 provider of medical cananbis in the entire State of Texas, Thrive Medical Cannabis, run by Dr. Lisa Gardner, voted Fort Worth's Top Doc for 10 years.
Our mission is to help Texans get access to the medicine they so desperately need. Dr. Lisa Gardner and her team of Physician Assistants are certified to provide qualified patients with a medical cannabis prescription through our virtual consultations.
As the first impression for a new patient, your voice will serve as the "face" of Thrive Medical Cannabis, and you will be a direct representative of Dr. Lisa Gardner. Your primary duties will be answering the phone system to make appointments, give information, and book appointments. This position requires both strong computer and phone skills.
Job Title: Customer Service Specialist
Location: Fort Worth, TX
Employee Type: Full-Time
Summary: Operates telephone system by answering incoming calls, scheduling appointments, and booking appointments to ensure patient care excellence by performing the following duties.
Essential Functions:
· Schedule patient appointments
· Answers incoming telephone calls and responds accordingly
· Receives and conveys detailed and descriptive messages from patients for documentation
· Answers questions about organization and provides callers with address, directions, and other information.
· Other duties may be assigned.
· Extreme attention to detail regarding information and data entry.
Qualifications:
· Minimum of an Associate's Degree required. One year related experience and/or training; or equivalent combination of education and experience.
· Ability to multitask and maintain professional telephone etiquette.
· Computer Database software and Internet software.
· Problem solving skills in standardized situations.
· Ability to work accurately and efficiently.
· Excellent verbal and written communication skills.
· Knowledge of medical terminology helpful.
· Prior customer service representative experience required.
Our employees strive to provide a quality patient-centered experience to our patients and their families.
Job Type: Full-time
Benefits:
- Paid time off
- employee discounts on services provided
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associates Degree (Preferred)
Experience:
- Customer Service: 2 years (Required)
Work Location: One location
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with Thrive Medical Cannabis
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Times are changing. More and more people are turning to medical marijuana for natural relief from symptoms of chronic and serious illness. Here at Kaya Life, we are honored and proud to help lead the charge! Our team of experienced physicians and knowledgeable staff are committed to providing Pensacola, Santa Rosa Beach, and Panama City residents with a medical marijuana resource for information and treatment on a wide variety of ailments, as well as compassion, dignity, and a commitment to patient satisfaction.
Kaya Life is looking for a Patient Support Specialists (PSS) to work collaboratively with our Practice Managers, Cannabis Advisors and physicians to support patients. Patient Support Specialists serve as the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSS has direct contact with patients and creates an atmosphere of trust and confidence while explaining our process to patients in a skillful, safe, and accurate manner.
The PSS demonstrates leadership behaviors while focusing on process excellence, skills, and sensitivity to confidentiality and accuracy of patient information. Under the direction of the practice manager, performs daily activities accurately and on time.
What You will do....
- Work part-time approximately 30 hours per week
- Provide quality, error-free work in a fast-paced environment
- Work independently with minimal supervision
- Must have a solid understanding of the Microsoft Office Suite and the ability to navigate its’ programs
- Maintain working knowledge of State and Federal Medical Marijuana Laws
- Maintain required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, fellow teammates and the public in general.
- Answer and route incoming calls, as appropriate and take messages when necessary
- Responding to voicemail messages
- Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current
- Update any changes and notify the Practice Manager of any walk-in patients
- Cross train with other support staff to ensure the practice’s routines are not backlogged or interrupted
- Capturing patient information
- Ensuring the smooth operation of the practice by adhering to policies and procedures and reporting on changes that have to be made
- Sending and receiving paperwork via Updox
- Ensuring that new patients are fully informed on what is needed for initial consultation, follow up, recertifications, and state renewal
- Contacting patients overdue for their recertifications and maintaining an organized running list of patients yet to recertify
- Running a square report daily to see which patients' certifications have expired
- Contacting patients that have paid for their appointments but haven’t scheduled yet
- Helping prep the daily sheet for the following day (turn on msg, ID, DX, etc.)
- Using Constant Contact to add patients into their contact group for their certification end date
- Using E-FORSCE to look up patients’ records and add documents into their chart so that the physician can see their OD risk score
- Entering patients into the state registry and assisting them in registering themselves
- Helping patients renew their certification using the OMMU
- Diffusing difficult patients and helping them to understand the value of Kaya Life care
- Checking the Yolee leads sheet for new leads
- Other job duties as assigned by the Practice Manager and Kaya Life leadership
What It Takes....
- Minimum 1 year in a Patient Centered environment
- Customer service in a service environment is preferred.
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time management abilities
- Being Tech Savvy (preferred)
- Experience working with the Google Suite
- Talent and Knowledge of the Microsoft Office Suite
- A Laptop with a strong WIFI connection
- A Smartphone
- Flexibility to work in any one of the three practices is a plus.
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pensacola Beach, FL: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- When would you be available to start?
- How comfortable are you with Excel?
Experience:
- Patient Care and/or Patient Support: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: Multiple Locations
Apply for this job with Kaya Life
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Texas Medical Marijuana Doctors is a premier Medical Marijuana Corporation based in Texas. Our primary goal is assisting patients find alternative pathways to a healthier living due to the new legislature, as well as the upcoming legislative session. We are seeking additional support for the growing demand.
We are a Texas medical practice pioneering the medical cannabis industry and have the opportunity to add an additional support specialist to our team. The administrative support specialist will be responsible for providing general office support to staff.
Responsibilities
- Answer phones & direct calls to the proper staff member.
- Verify document and payment receipt and compliance
- Serve as backup for front desk and product specialist
- Schedule appointment for recertification
- Coordinate supply orders
- All clerical and administrative duties as needed
Skills
- Excellent oral and written communication skills
- Professional communication skills
- Attention to detail
- Self-starting and motivated
- Team player
- Ability to work independently
- Strong knowledge of Microsoft Office
- Any additional languages to English are plus
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Common surfaces are sanitized throughout the day. Standard COVID-19 precautions in place.
Ability to commute/relocate:
- Houston, TX 77057: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with TXMMD
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join a fast growing technology company in Southern California. Our main product ProteusERP is an ERP system that primarily caters to the cannabis industry.
This is a Full Time Position
Our main office Located in Vista, CA, but this position is also available to fully remote employees.
Requires a healthy understanding of People, diversity and technology. Old and young.
MUST have the patience of a saint
MUST have problem solving skills
MUST be able to troubleshoot within technology
MUST be FRIENDLY and MUST be able to communicate.
MUST Respond and engage on all incoming customer inquiries with a sense of urgency
You need to be a detail oriented person with the ability to learn quickly.
Requirements
* 2 years customer facing support experience (B2B a bonus)
* Experience with CRM tools such as ZenDesk and Salesforce, SLACK and Experience with bug tracking tools (a bonus)
* Mac/WINDOWS OS familiarity
* Intermediate Excel skills
* Cannabis industry knowledge (a huge bonus)
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Remote
Apply for this job with Proteus Business Solutions
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bring DNA Technology Expertise to Cannabis
Medicinal Genomics is helping growers and researchers identify contamination and desirable traits, leading to healthier and more productive crops. Cannabis genomics will help drive sustainable productivity and offer solutions to ensure safe, consistent and effective breeding of cannabis. MGC was the first company to sequence the cannabis genome; our unique knowledge of cannabis and microbial genetics has enabled us to develop solutions that are revolutionary steps forward in addressing the primary unmet needs of medicinal cannabis cultivators and quality control laboratories. This is an exciting opportunity to join an early-stage company in a rapidly growing market.
We are looking for an Customer Support Specialist
Primary Function: Front line customer support for all inbound customer sales and service inquiries as well as sales order management.
Duties and Responsibilities
- Manage all inbound customer service inquiries and direct calls/emails/chats to the appropriate team or individual
- Manage all inbound orders including their review and approval
- Maintain direct contact with all customers and build relationships with key accounts
- Support the sales team (territory managers)
- Effectively work and communicate with sales team, marketing and other departments.
- Coordinate with shipping and operations teams regarding order status, shipping dates, product availability and back orders and communicate appropriate information to customers
- When needed, investigate problems related to shipment of products, credits and new orders.
- Rigorously document communications in CRM
- Keep customer records up to date in ERP (Enterprise Resource Planning software)
- Help maintain CRM (Customer Resource Management database)
- Help Operations team maintain content on the webstore
Experience
- Previous customer service or customer support experience
- Previous experience in customer support at a biotech or life science company
- Good communication skills for phone support and call handling
- Good interpersonal skills to communicate effectively with different departments
- Flexibility / Adaptability to learn about new product lines
- Previous experience with ERP systems like NetSuite, Oracle, or SAP
- Previous experience with CRM systems like Salesforce or Hubspot
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location
Apply for this job with Medicinal Genomics Corp.
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Support Specialists (PSS) work collaboratively with Practice Manager, Cannabis Advisors and physicians to support patients. They serve as the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSS has direct contact with patients and creates an atmosphere of trust and confidence while explaining our process to patients in a skillful, safe, and accurate manner.
The PSS demonstrates leadership behaviors while focusing on process excellence, skills, and sensitivity to confidentiality and accuracy of patient information. Under the direction of the practice manager, performs daily activities accurately and on time.
What You will do....
- Provide quality, error-free work in a fast-paced environment.
- Work independently with minimal supervision
- Must have a solid understanding of the Microsoft Office Suite and the ability to navigate its’ programs
- Maintain working knowledge of State and Federal Medical Marijuana Laws
- Maintain required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, fellow teammates and the public in general.
- Answer and route incoming calls, as appropriate and take messages when necessary
- Responding to voicemail messages
- Greet incoming patients scheduled for appointments and walk-ins and verify on each visit that the patient registration information is current
- Update any changes and notify the Practice Manager of any walk-in patients
- Cross train with other support staff to ensure the practice’s routines are not backlogged or interrupted
- Capturing patient information
- Ensuring the smooth operation of the practice by adhering to policies and procedures and reporting on changes that have to be made
- Sending and receiving paperwork via Updox
- Ensuring that new patients are fully informed on what is needed for initial consultation, follow up, recertifications, and state renewal
- Contacting patients overdue for their recertifications and maintaining an organized running list of patients yet to recertify
- Running a square report daily to see which patients' certifications have expired
- Contacting patients that have paid for their appointments but haven’t scheduled yet
- Helping prep the daily sheet for the following day (turn on msg, ID, DX, etc.)
- Using Constant Contact to add patients into their contact group for their certification end date
- Using E-FORSCE to look up patients’ records and add documents into their chart so that the physician can see their OD risk score
- Entering patients into the state registry and assisting them in registering themselves
- Helping patients renew their certification using the OMMU
- Diffusing difficult patients and helping them to understand the value of Kaya Life care
- Checking the Yolee leads sheet for new leads
- Other job duties as assigned by the Practice Manager and Kaya Life leadership
What It Takes....
- Minimum 1 year in a Patient Centered environment
- Customer service in a service environment is preferred.
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking, and time management abilities
- Being Tech Savvy (preferred)
- Experience working with the Google Suite
- Talent and Knowledge of the Microsoft Office Suite
- A Laptop with a strong WIFI connection
- A Smartphone
- Flexibility to work in any one of the three practices is a plus.
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pensacola, FL 32501: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- When would you be available to start?
Experience:
- Patient Care and/or Patient Support: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with Kaya Life
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Harvest, our mission is to improve people's lives through the goodness of cannabis. We fulfill our purpose by creating life-enhancing experiences in the communities we serve, navigating our business lines with excellence and dedicating ourselves to shaping the future of cannabis. Our team connects with others, enlightening and empowering. We are looking for leaders who are inspired by our ideals and wish to grow with us as we continue our national expansion. While we are one of the largest multi-state operators in the country, we still operate with a startup mentality and prioritize execution in addition to strategy and ideation. If you value improving lives, joining the fastest growing and most unique industry in the world and establishing yourself as a leader in the space, we'd like to learn more about you.
WHY HARVEST
The Harvest Way is defined by our people. We seek individuals who are genuine, dedicated to shaping the cannabis industry, accountable with a strong sense of integrity, and who are driven to make an impact. We are committed to our values and have created a culture of trust which emphasizes working hard, but we also remember to have fun. Here are a few more reasons why Harvest is a great place to be:
- Competitive pay and total compensation packages
- Attractive benefits
- Paid time off and employee rewards
- Professional growth and employee engagement initiatives
- A leading company in the fast-growing cannabis industry whose core business improves lives
We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Harvest's success. We encourage talented people from all backgrounds to join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
JOB SUMMARY*
Provide technical assistance to computer system users. Investigate and resolve computer software and hardware problems of users. Answer user's inquiries in person, via email, and telephone concerning the use of computer hardware and software.
DUTIES & RESPONSIBILITIES *
- Provide quality technical telephone support to end users on common computer system or hardware problems or questions.
- Enter and maintains accurate descriptions for all communications requesting support.
- Work with co-workers to research problem and find solutions.
- Coordinate vendor hardware and software service when necessary.
- Install personal computer hardware and peripheral components, and software.
- Load specified software packages, such as operating systems, word processing, or spreadsheet programs into computer.
- Trouble shoot software packages.
- Coordinate installation of hardware and software and implementation of procedure changes.
- Working knowledge of change control processes and procedures.
- Ability to multitask under a changing & demanding environment.
QUALIFICATIONS *
- 5 years technical experience in computer or network support
- Solid foundation of Windows and Mac operating systems
- Trouble shooting skills
- Ability to work evening hours & weekends as needed
- Ability to work within a Trouble Ticket environment
- Working knowledge of Retail POS Support, a plus
- Knowledge of computer applications, hardware and software, and telecommunications platforms.
- Knowledge of user support techniques.
- Working knowledge of the principles and practices of customer service
- Ability to communicate effectively, both orally and in writing.
- Ability to maintain effective working relationships.
- Self-motivated team player
EDUCATION *
- Bachelor's degree (B.A.) preferred
The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Harvest management.- Harvest is an Equal Employment Opportunity Employer. Applicants requiring reasonable accommodation(s) to complete the application or interview process should notify Recruitment at [email protected].
Apply for this job with Harvest
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Bloom Medicinals is looking to hire an IT Help Desk Technician to work out of our corporate office, located in Boca Raton, FL. We are a management group that oversees Medical Cannabis Dispensaries in Arkansas, Maryland and Ohio.
Extensive experience is not a must, but an eagerness to learn and a willingness to wear many different hats is.
This position does require periodic travel and the ability to work nights and weekends for emergencies.
Responsibilities:
- First line of support for technical inquiries and requests
- Travel for new store openings and setup store hardware
- Troubleshoot employee computer and technical issues
- Assist with other day to day technical administrative tasks
- Monitor company data backups and review hardware logs
- Author technical help desk documentation for our staff
Qualifications:
- Passion for IT and learning is an absolute must
- Have extensive knowledge with Microsoft Windows
- Exhibit problem solving skills and big picture thinking
- Superb technical writing and communication skills
- Ability to stay organized and manage time efficiently
- Must be able to work independently and be self-motivated
- Ability to regularly lift up to 35lbs
Previous Work Experience:
At least 3 years of either professional or personal IT experience. Personal experience may include things such as assisting your family members with their IT needs, building computers or personal website projects.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Bloom Medicinals
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
Apply for this job with INSA INC.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations
Essential Functions:
- Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
- Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
- Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
- Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
- Assists with selection and implementation of software systems that support business objectives
- Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
- Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
- Maintains expert knowledge of state-specific cannabis regulations
Qualifications:
- IT-related Associate degree or equivalent business experience required
- 3 - 5 years of similar or related experience required; cannabis industry experience preferred
- Must possess specialist knowledge of operating systems, devices, applications, and software
- Intermediate or advanced Excel experience required, preferably through a formal certificate program
- Must possess excellent verbal and written communication skills
- Sage X3 system administration experience preferred
- Experience utilizing an IT ticketing system preferred
- Experience as a programmer or systems analyst with emphasis on data administration preferred
- Must be at least 21 years of age
- Frequent sitting
- Occasional standing, and walking
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity needed to type on a computer
- General office environment
- Occasional exposure to cannabis odor
- Must be able to explain complex ideas to those with limited IT and systems knowledge
- Must be able to assist operators in a support function, training them through a knowledge gap
Apply for this job with INSA INC.
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Support and Intake Specialist
Company Profile
Agricor and our sister hemp testing lab, Botanacor, have joined forces with SC Laboratories, Inc. based in Santa Cruz, CA, to provide cannabis and hemp brands with access to the most comprehensive, industry-forward testing solutions in North America.
The combination brings together three of the longest standing and most respected cannabis and hemp testing organizations in the U.S. and forms the foundation of a national testing network. The combination will bring value to both the hemp and cannabis industries, ranging from access to a broader range of testing resources, improved data delivery, innovative science, instrument redundancy and increased testing capacity, and improved operations to accelerate turnaround times.
Agricor is seeking a full time Customer Support and Intake Specialist to join the team.
Position Summary
The Customer Support and Intake Specialist’s primary responsibilities will include but are not limited to screening all persons prior to entry, greeting and checking-in qualified patients and caregivers, conducting the patient intake process, entering patient data and collaborating with Lab Analysts to work on getting what our customers need and want.
Specific Duties/Responsibilities:
- Manage outstanding phone and in-person customer service skills.
- Be first point of contact for employees, patrons, visitors, deliveries, and inspectors
- Receive and inspect samples as they come into facility to ensure proper packaging, no leaks, damages, etc.
- Daily duties include opening packages from customers regularly and will be required to utilize proper PPE if necessary.
- Be able to follow proper intake processes on all samples in accordance with Standard Operating Procedures.
- Work closely with sales team to assist with any customer inquiries or questions.
- Answer general and technical questions from customers involving due date of sample(s), status of sample(s) in testing, etc.
- Maintain sample storage in compliance with State law
- Help to maintain a clean, safe, welcoming environment inside and outside the facility
- Daily duties require proficiency in Microsoft Word, Excel, internet; comfortable learning/using new software.
- Complete additional projects assigned by the Manager.
Qualifications and Required Experience:
- High school diploma or equivalent required; 2+ years post-secondary education in a related field preferred.
- Must have strong communications skills; excellent customer service skills; proficiency using Google applications including Drive and Docs; advanced knowledge of Microsoft Office applications and email.
- Must be able to communicate clearly, calmly and in a positive, helpful manner, adapt to a varied clientele, ability to multi task, prioritize and manage time effectively, ability to work in a fast-paced environment, ability to work well with others, ability to read, write, and speak English.
- Other Characteristics: Comfortable working in the cannabis industry.
- Must have 1-2 years of experience in a customer service role; client-service intensive industry (hospitality, retail, medical) preferred.
- Requires extended time standing, walking, bending and reaching.
Compensation: $18 /HR
All employment offers will be contingent upon successful completion of a background check.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
SC Laboratories provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Denver, CO 80223: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Agricor
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Ohio Cannabis Connection is expanding their Patient Support Team and now hiring a Patient Support Specialist to work at our West Chester office. The successful candidate is friendly and outgoing and has advanced skills of computer literacy, correspondence with emails, and excellent data entry abilities. A medical background is a plus. The candidate must be punctual and dependable with reliable transportation and be able to work in a fast-paced office setting.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, and provide solutions and/or alternative answers
- Keep records of all conversations in our call center database in a comprehensible way
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with EMR system
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Overtime
- Rotating weekends
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- Associate (Required)
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Call center: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Apply for this job with Ohio Medical First Step
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
∙ Inventory Controls: Keep inventory manager and operations manager informed of all products needing to be restocked or adjusted throughout shift. Scan and verify manually all items to ensure selling of correct items during transactions.
∙ Product Knowledge: At the start of all shifts, it is necessary to check for any new products that have become part of active inventory since last shift worked. This can be done by referring to the New Items Tags, that will be updated regularly to reflect all new and current active inventory. This can also be done by referring to the new items board.
∙ Daily Organization/tasks: Ensure all products in every category is properly displayed and signage up to date. Keep work space and store neat and organized always. Use something, put it away when finished. Online and on-the-fly order support, audits, floor and case restock, new item displays, returning overstock to properbins, display refresh, and monitoring display vs inventory room products and replenish as needed. Ability to lift 50lbs.
∙ Policy Knowledge: Regular review of company policy information and state law. Ask questions for what you do not have the answers to.
∙ Other duties as assigned
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Renton, WA 98057: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Inventory control: 1 year (Required)
Work Location: One location
Apply for this job with BUDDY'S RECREATIONAL CANNABIS
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who We Are:
Schwazze (OTCQX: SHWZ | NEO: SHWZ) is building a premier, vertically integrated regional cannabis company with assets in Colorado and New Mexico. The parent company of a portfolio of leading cannabis businesses and brands spanning seed to sale, Schwazze is committed to unlocking the full potential of the cannabis plant to improve the human condition. Schwazze is anchored by a high-performance culture that combines customer-centric thinking and data science to test, measure, and drive decisions and outcomes. Schwazze is passionate about making a difference in our communities, promoting diversity and inclusion, and doing our part to incorporate climate-conscious best practices.
For more information, please visit our website:
www.schwazze.com
Job Title: Retail Support Specialist
Salary Range: $16 - $20 per hour + tips
Type: Full- Time
Reports: Store Director, Regional Manager
Position Objective:
The Retail Support Specialist is primarily responsible for the accurate and compliant selling of various cannabis products while upholding the company’s high customer service standards in multiple stores. The Retail Support Specialist will work at a base location but may be required to provide support at other locations within the Schwazze Brand as needed. We seek outgoing and passionate people who are looking for long-term employment. Our Retail Support Specialist will assist the management team with the activities and operations of the store while abiding by policies, procedures, and operational guidelines. Our Retail Support Specialist will also support other field functions based on business needs.
Essential Functions:
Model consistent and reliable customer service location to location
Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
Ensure the sales floor is properly stocked and the presence of the store is well maintained
Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
Maintain product knowledge
Greeting customers warmly when they enter
Accurately use and maintain the Point of Sale (POS) system in person and for placing phone orders
Correct cash handling and discount application
Accurate and timely data entry of customer profiles
Verifying proper paperwork, documentation, and ID for customers
Perform opening and closing duties required to operate store
Complete product receiving tasks including entry in to METRC, Cova, and Sage
Perform Daily Sheet maintenance tasks
Other duties as assigned by the Management Team
Preferences and Requirements:
High School Diploma or equivalent (preferred)
1+ year of Previous Budtending experience (required)
Must be 21 or older and able to obtain a MED Badge (required)
Reliable Transportation (required)
Working Conditions
(Schedule, Environment, Travel):
Hours will vary depending on the needs of the business
Nights, Weekends, and Holidays are to be expected
Travel in-state 40% of the time or based on business needs
Schwazze is committed to fairness and equality of opportunity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: 4880 Havana Street,Denver,CO,80239, Denver, CO 80239
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Apply for this job with Schwazze
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Academic Student Support Specialist
Pacific College of Health and Science
Pacific College of Health and Science is hiring for the position of Academic Student Support Specialist at our San Diego Campus.
The Academic Student Support Specialist manages student files to include registering and dropping courses, conducts file audits for course completion, and is the primary point of contact for San Diego student inquiries.
Essential Functions:
- Provides excellent customer service to the constituents of the Registrar's Office (i.e., students, parents, faculty, staff) by answering a wide range of questions via the telephone, email, and additional modes of communication.
- Processes student add/drops daily.
- Daily communication with the Registrar regarding maintenance of the student record function and any problems that need resolution.
- Reviews anticipated graduation/completion roster at the end of each term for issuance of diplomas and certificates.
- Assists with the maintenance of student education records and files to include updating personal student information.
- Assists the Registrar with entering transfer credits on student records.
- Responsible for Registering all students for classes each term and verifying pre-requisites have been met.
- Follow-up with instructors on missing grades for classes and clinic
- Serves as the principal coordinator and processor for transcript requests as well as degree and enrollment verifications.
- Utilizes Excel to create reports
- Updates course information in the student information system (SIS)
- Supports the Registrar with annual reports as needed.
- Attends procedure meetings as needed.
- Performs other duties as assigned
Supervisory Responsibility: None
Job Skills:
- Professional demeanor and ability to interact well with others in a fast-paced environment.
- Strong interpersonal skills in both written and oral communications.
- Attention to detail
- Respect for confidential information
- Customer service focus
Education and Experience:
- Minimum High School diploma
- Advanced data entry skills required
- Must be proficient in Microsoft Office to include proficient knowledge of Word and Excel.
- Experience in a higher education setting preferred
Work Environment:
The work environment characteristics are representative of those an employee encounters while performing essential functions of the job in a typical office/workstation situation. Able to work sitting or standing at desk and operate a computer using keyboard and reading information on a monitor. This position is an on-campus position (approximately 40 hours per week).
Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions.
Application Deadline/Procedures:
To apply, please send a cover letter describing your interest and qualifications, as well as your resume/CV to Karen McCray, Registrar. The application deadline is June 24, 2022.
Pacific College of Health and Science is one of the oldest and largest accredited institutions training professionals in integrative medicine, more particularly in Chinese medicine, acupuncture, holistic nursing, massage therapy, human performance, public health education, and herbal medicine, including medical cannabis. Founded in 1986, Pacific College is home to beautiful campuses and busy clinics in New York, San Diego, and Chicago and a rapidly growing online division. Pacific College features an esteemed faculty of over 200 professors from around the globe, which conduct ongoing research and educate approximately 2000 students every year.
After 30+ years, the College underwent a rebranding and name change transition in 2020, designed to accommodate the rapid expansion of program offerings and student population. We offer the opportunity to work with a dynamic team of professionals. We are committed to creating a diverse community of faculty, staff, and students. Pacific College of Health and Science is an Equal Opportunity Employer. Applicants are considered on the basis of their qualifications for the position without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, marital status, disability, veteran's status, or any other personal trait protected by federal, state or local law.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- San Diego, CA 92108: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Data entry: 1 year (Preferred)
Work Location: One location
Apply for this job with Pacific College of Health and Science
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION: Retail Support Specialist
Who We Are: Schwazze (OTCQX: SHWZ | NEO: SHWZ) is building a premier, vertically integrated regional cannabis company with assets in Colorado and New Mexico. The parent company of a portfolio of leading cannabis businesses and brands spanning seed to sale, Schwazze is committed to unlocking the full potential of the cannabis plant to improve the human condition. Schwazze is anchored by a high-performance culture that combines customer-centric thinking and data science to test, measure, and drive decisions and outcomes. Schwazze is passionate about making a difference in our communities, promoting diversity and inclusion, and doing our part to incorporate climate-conscious best practices.
For more information, please visit our website: www.schwazze.com
Job Title: Retail Support Specialist
Salary Range: $16 - $20 per hour + tips
Type: Full- Time
Reports: Store Director, Regional Manager
Position Objective:
The Retail Support Specialist is primarily responsible for the accurate and compliant selling of various cannabis products while upholding the company’s high customer service standards in multiple stores. The Retail Support Specialist will work at a base location but may be required to provide support at other locations within the Schwazze Brand as needed. We seek outgoing and passionate people who are looking for long-term employment. Our Retail Support Specialist will assist the management team with the activities and operations of the store while abiding by policies, procedures, and operational guidelines. Our Retail Support Specialist will also support other field functions based on business needs.
Essential Functions:
- Model consistent and reliable customer service location to location
- Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
- Ensure the sales floor is properly stocked and the presence of the store is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Maintain product knowledge
- Greeting customers warmly when they enter
- Accurately use and maintain the Point of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of customer profiles
- Verifying proper paperwork, documentation, and ID for customers
- Perform opening and closing duties required to operate store
- Complete product receiving tasks including entry in to METRC, Cova, and Sage
- Perform Daily Sheet maintenance tasks
- Other duties as assigned by the Management Team
Preferences and Requirements:
- High School Diploma or equivalent (preferred)
- 1+ year of Previous Budtending experience (required)
- Must be 21 or older and able to obtain a MED Badge (required)
- Reliable Transportation (required)
Working Conditions (Schedule, Environment, Travel):
- Hours will vary depending on the needs of the business
- Nights, Weekends, and Holidays are to be expected
- Travel in-state 40% of the time or based on business needs
Schwazze is committed to fairness and equality of opportunity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Experience:
- Budtender: 1 year (Preferred)
License/Certification:
- MED Badge (Required)
Work Location: Multiple Locations
Apply for this job with Star Buds
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Exceptional people skills
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Text Support Specialist
You’re invited to join one of the fastest growing telehealth cannabis agencies, elevating health by assisting patients in receiving their medical marijuana permits.
PLEASE NOTE: APPLICATIONS WILL NOT BE CONSIDERED WITHOUT THE COMPLETION OF THE ASSESSMENT. WHEN YOU HAVE SUBMITTED YOUR RESUME, COPY AND PASTE THE BELOW URL AND FOLLOW INSTRUCTIONS TO COMPLETE THE ONLINE 8 MINUTE PLUM ASSESSMENT. YOU WILL BE ABLE TO VIEW YOUR RESULTS IMMEDIATELY. THANK YOU!
https://bit.ly/3sYDg7X
About Us:
Elevate Holistics is an online cannabis clinic on a mission to bring a convenient, helpful, and safe solution to patients who are seeking to gain access to medical cannabis programs in their state. We are providing a compliant portal and all the necessary assistance a patient needs to become a medical card holder. By reducing the friction necessary to get a card, we are enabling patients a healthier way of living all from home.
Roles & Responsibilities:
As a Text Support Specialist, you’ll be answering text inquiries about booking, rescheduling, or issues in our appointment process. You’ll work with our doctors to ensure completion of approvals, team-members to facilitate action items, and patients to facilitate virtual support. You’ll have daily and weekly goals to achieve when it comes to quality and quantity of text messages. Additionally, you’ll have a support number to call & receive calls from patients struggling through the process. 40% of our patients are referrals for a reason!
The duties include administrative support across the organization. Your tasks will be answering texts, answering the phone, distributing correspondence, helping patients with their intake forms, and lastly, helping patients who visit the site by answering questions through our platforms for potential clients.
To be a successful Text Support Specialist, you must be empathetic, positive, strong with communication, organized and detail oriented. You must be able to deal with emergencies in a timely and effective manner and engage in sensitive conversations.
We are growth-oriented and are looking for a team player!
Qualifications / Skills: computer skills, telephone skills, verbal communication, listening, professionalism, customer focus, sales
Things to note:
· Every customer is a new and unique interaction
· Patience and empathy lead every interaction
· Certain populations get anxious when dealing with technology and they require additional patience, compassion, and love.
Elevate Holistics Company Values:
· Fail on the side of action
o It’s better to act and be wrong than not to act at all
· Be an Owner
o Take responsibility to a fault
· Bring positivity
o We are a glass half full organization
· Lead with empathy
o Seek to understand, then to act
· Be a villager
o Lend a helping hand to your teammates whenever possible
· Openly give gratitude
o We have so much to be grateful for. Appreciate the small things and give credit when credit is due
Motto: Live Better, Naturally
Core Purpose: Elevating People’s Health, Naturally
Niche: Online Holistic Health
Why work for Elevate?
You’ll be joining a family that works hard and has a good time along the way! Our employees are everything to is and in turn it has created a truly special working environment that enables them to perform at their best. We are a team who make each other better, communication and support are the foundations of how we achieve this. In our work together we aim to be smart, humble, hardworking and, above all, collaborative.
Benefits:
- Access to Elevate physicians for telehealth consultations
- Option to Work from Anywhere in the United States
- Dedicated in house personal & professional life coach
- 20 days’ Vacation + paid holidays
- Paid Parental Leave
- Donation Matching to Charitable Causes
- Company Provided Computer & $1000 home-office budget
- Team Building Retreat in December
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Work Location: Remote
Apply for this job with Elevate Holistics
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
- 26-May-2022 to Until Filled (MST)
- Commercial
- Cincinnati, OH, USA
- Full Time
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
Apply for this job with Apeks Supercritical
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Our Company Rough Brothers & Apeks Supercritical has rebranded as Prospiant, the agriculture technology business portfolio of Gibraltar Industries, Inc. (NASDAQ: ROCK), and the leading U.S.-based provider of turnkey controlled environment agriculture (CEA) solutions for growing fruits, vegetables, hemp, and cannabis. The company has expertise in custom-designed, manufactured and installed greenhouses for research, education, and retail garden centers. We're also the only provider of soil-to-oil cannabis ecosystems globally including technologies for the cultivation, extraction, and refinement of cannabinoids.
Prospiant embodies long-term stability with the unmatched financial strength and end-to-end expertise of our heritage brands; gained during more than 185 years of combined business success. Our customers rely on our expertise to succeed in these markets:
- Produce ' growers of fruits and vegetables located closer to grocery retailers and restaurants they supply
- Cannabis ' greenhouse and indoor grow cultivators of cannabis and hemp; extractors and refiners of cannabinoids in legalized medicinal and recreational states and countries
- Commercial ' growers of flowers and plants as well as greenhouses for educational, research and institutional organizations and retail businesses
Gibraltar Industries (NASDAQ: ROCK) is a leading manufacturer and provider of products and services for the renewable energy, agtech, residential, and infrastructure markets.
Gibraltar operates 38 facilities in 17 states, Canada, China, and Japan. These businesses operate through 27 manufacturing facilities and two distribution centers, giving them a base of operations to provide customer support, delivery, service and quality to several regional and national customers. Gibraltar's common stock is a component of the S&P SmallCap 600 and the Russell 2000 Index.
Position Summary
The Project & Sales Support Specialist provides general administrative support to a group of professionals. Serves as the first point of contact, representing Prospiant with vendors, clients, visitors, and callers. This position assists executive in staff capacity by coordinating office services, meeting preparation, records control, and special management studies.
Primary Accountabilities (Essential Duties)
- Enter orders and maintain Epicor system.
- Work with outside vendor partners on project related rentals or direct shipments.
- Take information for PM provided quotes and put into material list
- Create and enter material Purchase Orders
- Create Receipts of delivered Purchase Orders
- Put into production/cut direct purchase orders and send
- Receive confirmations and update Epicor on due dates
- Enter subcontractor payments as well as verifying accuracy prior to submitting to accounting.
- Request invoice from AR and charge credit card (or hold order for payment)
- Track materials and communicate delivery time tables to customers and send confirmations to crews.
- Follow up on past due shipments of direct items
- Assist with monthly financials
- Invoice customers for completed work
- Maintain and update customer project management system.
- Assist Project Managers and subcontractors with related job issues
- Manage and execute GC contracts and payment schedules
- Answer customer, subcontractor, and team member phone calls
- Approve and receive invoices and direct purchase orders including: 3rd party material, rental, freight invoices.
- Request order to be closed once all costs are in
Qualifications
High School Diploma/GED
1+ years administrative experience
Able to sit for up to 8 hours a day
Able to look at a computer for up to 8 hours a day
Apply for this job with Prospiant
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, coordinating quotes with sales team, providing customer service, and managing customer accounts. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.
To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.
Chimera's Core Values:
1. Be obsessed with community
2. Always Learn
3. Own it
4. Maintain a fun, family like environment
Who we are:
Chimera Integrations is a leading security technology company based in NY with 6 offices. We pride ourselves in providing the best available technology in multi-family housing, manufacturing, education, cannabis and healthcare. Since opening our first office in 2017 in Syracuse we have expanded across the state. We love what we do and we are looking forward to growing our team with likeminded individuals.
Sales Support Specialist Responsibilities:
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. While maintaining our company's CRM.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, invoicing, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisors
Sales Support Specialist Requirements: * 3+ years experience with a CRM
- A bachelor's or associate's degree in marketing, business, or a related field may be advantageous.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices.
- *Commission offerings will be offered on a case by case basis.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Commission pay
Application Question(s):
- What CRM have you used and what did you like about it?
Work Location: One location
Apply for this job with chimera integrations llc
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
05/23/2022
Application Deadline:
06/02/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$2,920 - $4,328
Position Type:
Employee
Position Title:
Alcohol Licensing Support Specialist (Administrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill two full-time and one half-time Alcohol Licensing Support Specialist (Administrative Specialist 1) positions in our Licensing Division located at 9079 SE McLoughlin Blvd in or Portland office.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
The Alcohol Licensing Support Specialist provides support to applicants and licensees who are renewing their licenses, applying for a temporary or special event license or making a change to an existing license. They work in collaboration with license support staff and investigators to ensure a smooth flow of the application process for liquor license applicants and licensees. License Specialists also review, process and approve special event license applications and explain licensing requirements to applicants, licensees, local government agencies, special interest groups and the general public.
Here are some of the essential duties you will perform:
- Receives and reviews liquor license applications and forms (special events, temporary sales permits, renewals, permits and annual licenses) to make sure minimum documents are signed and completed; log applications into the appropriate database. Reaches out to those without minimum documents or complete information by email or phone to let them know what is needed to move their application forward.
- Logs all pending and final licensing actions into the appropriate database. Make corrections as needed to addresses, misspellings, etc. Assist in reviewing audit reports across databases, notes and corrects inconsistencies. Generate license certificates and assist with fulfilling minor postings.
- Reviews event-based liquor applications, including Temporary Sales Licenses and Special Event Licenses for all eligible license types and Temporary Use of an Annual License for completeness, which includes a completed and signed application packet with local governing body approval, liquor liability insurance and fee payment.
- Use Officer of the Day protocol with liquor license investigators to advise applicants on eligibility, license types, and relevant laws and to approve applications.
- Works with compliance on any required Plan to Manage, minor postings or other needed signage. Coordinates with local government(s) to get approval for proposed event and to verify receipt of proper fees.
- Calculates and collects appropriate fees. Completes appropriate requested refund requests, with manager approval, as required by financial services.
- Endorses completed and approved event applications. Emails a copy of the endorsed application to the applicant/licensee and route/store documents as required by the Licensing unit.
- Maintains the online file system for special events files, including archiving applications and properly destroying applications according to the agency records retention schedule.
- Evaluates special event and temporary sales applications against denial criteria. Works with the licensing specialist if it appears that denial or restriction criteria apply.
- As directed by the Alcohol Licensing and Permits Manager, assists to ensure renewals in the renewal queue are properly processed. Sends notification by email/mail prior to license expiration with the renewal application attached. Reviews liquor license renewal applications for completeness as delegated. If changes are sent with renewal application, sends approved information with a link by email to the licensee. Explains laws and makes requests for documents missing from submitted renewal forms and reviews renewal forms for mandatory criteria. Ensures fees and late fees are correctly paid and issues new license certificate when renewal is complete, approved and paid. Facilitates local government endorsements with instructions; update local government contacts in database.
- Monitors group voice-mail (specials event line) and multiple e-mail accounts (special events, OOTD), responding or sorting communications as determined by task assignments. Logs voice-mails/emails and periodically review logs for completion of request/response.
- Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications
- Provides backup reception coverage to front desk during breaks or absence, as needed. Participates in staff meetings, take minutes and note action items.
What do you need to qualify?
Three years of clerical/secretarial experience that include:
- Two years at a full performance level performing typing, word processing, or other generation of documents AND
- Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
Desired Attributes:
- Experience using policy and procedure manuals, handbooks, or reference material for answering questions.
- Experience handling sensitive information with strict confidentiality and maintaining a high degree of professionalism.
- Intermediate skill and proficiency in Microsoft applications such as Outlook, Word, and Excel.
- Excellent equity-driven internal and external customer service skills and interpersonal skills with good verbal and written communication skills, and the ability to compose important documents paying attention to accuracy, grammar and punctuation.
- Detail oriented and ability to switch priorities seamlessly and ability to handle inquires for information and protecting confidential information simultaneously.
- Ability to work with multiple deadlines, continual change and at times heavy workloads and effectively navigate state-agency policies and procedures.
How to Apply:
- Internal Applicants (Current State of Oregon Employee) –Apply through your employee
Workday
account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. Follow directions below. - External Applicants: Please visit the
State of Oregon job opportunities web-page
to submit your application for the position - All Applicants: Attach a cover letter that describes how you meet the desired attributes of the position.
- All Applicants: Attach a resume
- All Applicants: Attach college transcripts when needed to show qualifications
- Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.
How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:
- The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Regulatory Specialist (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
- This position is represented by the American Federation of State, County & Municipal Employees Union, Local 2505
- This position serves a six month trial service period
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver's license and maintain a good driving record in order to drive.
- Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.
What we offer:
- A competitive benefits package
- Paid sick and vacation leave, personal leave and eleven paid holidays per year.
- Part of a small-medium state agency where you can get to know your co-workers.
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
Helpful Tips:
- Be sure to attach a cover letter & resume
- Allow yourself plenty of time to complete and submit the application & resume.Please be sure you complete your online Workday application
- Workday will timeout after 20 minutes of inactivity
- This posting closes at 11:59 PM on the close date listed
- Workday performs best in Google Chrome
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes or cover letters after the recruitment period closes.
Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiter, Shannon Hoffeditz by email at [email protected].
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
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Alcohol Licensing Support Specialist (Adminstrative Specialist 1)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
05/17/2022
Application Deadline:
05/29/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$2,920 - $4,328
Position Type:
Employee
Position Title:
Alcohol Licensing Support Specialist (Adminstrative Specialist 1)
Job Description:
The Oregon Liquor & Cannabis Commission (OLCC) is looking to fill two full-time and one half-time Alcohol Licensing Support Specialist (Administrative Specialist 1) positions in our Licensing Division located at 9079 SE McLoughlin Blvd in or Portland office.
We are posting this as an internal and external recruitment opportunity. Individuals who currently work for the OLCC will be given preference during the application process.
Who are we?
The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages, the production and sale of recreational marijuana, the tracking of Oregon Health Authority medical marijuana, and the tracking of industrial hemp products sold in OLCC retail stores. The agency is comprised of three major operational programs; the Distilled Spirits Program, the Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC’s Public Safety Program licenses and regulates businesses in the alcohol and marijuana industry such as manufacturers, bars, restaurants, retail outlets, grocery and convenience stores.
What will you do?
The Alcohol Licensing Support Specialist provides support to applicants and licensees who are renewing their licenses, applying for a temporary or special event license or making a change to an existing license. They work in collaboration with license support staff and investigators to ensure a smooth flow of the application process for liquor license applicants and licensees. License Specialists also review, process and approve special event license applications and explain licensing requirements to applicants, licensees, local government agencies, special interest groups and the general public.
Here are some of the essential duties you will perform:
- Receives and reviews liquor license applications and forms (special events, temporary sales permits, renewals, permits and annual licenses) to make sure minimum documents are signed and completed; log applications into the appropriate database. Reaches out to those without minimum documents or complete information by email or phone to let them know what is needed to move their application forward.
- Logs all pending and final licensing actions into the appropriate database. Make corrections as needed to addresses, misspellings, etc. Assist in reviewing audit reports across databases, notes and corrects inconsistencies. Generate license certificates and assist with fulfilling minor postings.
- Reviews event-based liquor applications, including Temporary Sales Licenses and Special Event Licenses for all eligible license types and Temporary Use of an Annual License for completeness, which includes a completed and signed application packet with local governing body approval, liquor liability insurance and fee payment.
- Use Officer of the Day protocol with liquor license investigators to advise applicants on eligibility, license types, and relevant laws and to approve applications.
- Works with compliance on any required Plan to Manage, minor postings or other needed signage. Coordinates with local government(s) to get approval for proposed event and to verify receipt of proper fees.
- Calculates and collects appropriate fees. Completes appropriate requested refund requests, with manager approval, as required by financial services.
- Endorses completed and approved event applications. Emails a copy of the endorsed application to the applicant/licensee and route/store documents as required by the Licensing unit.
- Maintains the online file system for special events files, including archiving applications and properly destroying applications according to the agency records retention schedule.
- Evaluates special event and temporary sales applications against denial criteria. Works with the licensing specialist if it appears that denial or restriction criteria apply.
- As directed by the Alcohol Licensing and Permits Manager, assists to ensure renewals in the renewal queue are properly processed. Sends notification by email/mail prior to license expiration with the renewal application attached. Reviews liquor license renewal applications for completeness as delegated. If changes are sent with renewal application, sends approved information with a link by email to the licensee. Explains laws and makes requests for documents missing from submitted renewal forms and reviews renewal forms for mandatory criteria. Ensures fees and late fees are correctly paid and issues new license certificate when renewal is complete, approved and paid. Facilitates local government endorsements with instructions; update local government contacts in database.
- Monitors group voice-mail (specials event line) and multiple e-mail accounts (special events, OOTD), responding or sorting communications as determined by task assignments. Logs voice-mails/emails and periodically review logs for completion of request/response.
- Responds to inquiries about application/queue status from staff and applicants about the status of their submitted applications
- Provides backup reception coverage to front desk during breaks or absence, as needed. Participates in staff meetings, take minutes and note action items.
What do you need to qualify?
Three years of clerical/secretarial experience that include:
- Two years at a full performance level performing typing, word processing, or other generation of documents AND
- Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
No substitution will be made for the two years at the full performance level.
Desired Attributes:
- Experience using policy and procedure manuals, handbooks, or reference material for answering questions.
- Experience handling sensitive information with strict confidentiality and maintaining a high degree of professionalism.
- Intermediate skill and proficiency in Microsoft applications such as Outlook, Word, and Excel.
- Excellent equity-driven internal and external customer service skills and interpersonal skills with good verbal and written communication skills, and the ability to compose important documents paying attention to accuracy, grammar and punctuation.
- Detail oriented and ability to switch priorities seamlessly and ability to handle inquires for information and protecting confidential information simultaneously.
- Ability to work with multiple deadlines, continual change and at times heavy workloads and effectively navigate state-agency policies and procedures.
How to Apply:
- Internal Applicants (Current State of Oregon Employee) –Apply through your employee
Workday
account. In the Worklet, Click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. Follow directions below. - External Applicants: Please visit the
State of Oregon job opportunities web-page
to submit your application for the position - All Applicants: Attach a cover letter that describes how you meet the desired attributes of the position.
- All Applicants: Attach a resume
- All Applicants: Attach college transcripts when needed to show qualifications
- Note: If you don’t attach the required documents or complete the work experience portion of in your Workday profile, your application will be automatically disqualified from further consideration.
How are candidates selected?
The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.
Want to Know More? Here’s some additional information:
- The salary listed is the Public Employee Retirement Systems (PERS) qualifying base salary range of a Regulatory Specialist (AL-C0107-AA). If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
- This position is represented by the American Federation of State, County & Municipal Employees Union, Local 2505
- This position serves a six month trial service period
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- Driving: The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver's license and maintain a good driving record in order to drive.
- Background: OLCC will conduct a personal background investigation prior to hiring. This includes a computerized criminal history check, fingerprinting and CJIS clearance approval by the Oregon State Police. Adverse background and security check results may be grounds for disqualification.
What we offer:
- A competitive benefits package
- Paid sick and vacation leave, personal leave and eleven paid holidays per year.
- Part of a small-medium state agency where you can get to know your co-workers.
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
Helpful Tips:
- Be sure to attach a cover letter & resume
- Allow yourself plenty of time to complete and submit the application & resume.Please be sure you complete your online Workday application
- Workday will timeout after 20 minutes of inactivity
- This posting closes at 11:59 PM on the close date listed
- Workday performs best in Google Chrome
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, please email a copy to recruiter. Unfortunately we will not be able to upload resumes or cover letters after the recruitment period closes.
Veteran's Preference:
OLCC provides veterans preference points to all eligible veterans. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be asked to submit those once you’ve submitted your application via a pop-up with a veterans’ preference questionnaire. Please check your workday account email regularly for notices to send documents.
Questions/Need Help?
If you have questions about the recruitment or need assistance, please contact OLCC HR Recruiter, Shannon Hoffeditz by email at [email protected].
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORK FORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY CULTURE AND MISSION
Our mission is to empower and create more entrepreneurs of color in the cannabis industry.
An industry that once negatively impacted people of color is now used to empower.
Our company culture offers true flexibility, the freedom to be creative and grow within the organization. We value entrepreneurial expression that is expressed through innovation and freedom to be creative. We focus on creating a clear purpose and dedicate focus on employee happiness.
RESPONSIBILITIES
Good Tree is known for being vertically integrated which allows you to offer the best deals to our patients. As a part of our Customer Relations team, you're charged with creating meaningful relationships with our patients through product recommendations and superior customer service. You are creative and driven which allows you to create these meaningful relationships with our patients.
You're comfortable with numbers and drawing insight through stats and analytics. Good Tree is data-driven and uses data to evaluate areas of opportunity. You pride yourself in working in a team environment and are able to communicate effectively through the multiple channels of communication that are provided.
Good Tree is fast-paced and is constantly evolving to keep up with delivery demand. As a Customer Relations specialist, you are able to respond to customer escalation in a productive manner that ensures customer retention. You're comfortable with company developments to ensure efficiency. You are able to provide your unique skill set to add value and contribute to our company development.
PERFORMANCE OBJECTIVES
- Upsell by providing unique deals: Understanding how to leverage Good Trees virtually integrated infrastructure to create bulk deals for our patients.
- Retain new customers: Focusing on adding value to every patient interaction by providing superior customer service that boosts customer retention.
- Analyze data for personal development: Using company data and personal data to identify opportunities to improve.
MINIMUM QUALIFICATIONS
Over the age of 21
One year of experience in a fast-paced sales environment
One year experience in customer service
Must have excellent communication and organizational skills to ensure customer satisfaction and customer retention and understands how to leverage Good Tree's virtually integrated infrastructure to create bulk deals for our patients.
Provides quality service to customers by responding to inquiries and concerns, updating customer accounts in the database accurately, posting their payments, resolving any potential complaints, and up-selling new products and services. Processing orders, and confirming delivery details in a high volume environment.
PREFERRED QUALIFICATION
BA/BS Degree in Business Management or related field
Knowledge of the Cannabis industry
We look forward to reading your application!
Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to creating an inclusive environment for all staff and employees.
Job Types: Full-time , Part-time
Pay: $17.00 - $25.00 per hour
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Downey, CA: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Work Location: One location
Apply for this job with Good Tree
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We’re on a roll so we’re hiring! And if you give a “sheet” about paper then that’s a great start (especially if you can tolerate other tearable puns). Case Paper is a family-owned business that is renowned for its commitment to extreme customer satisfaction. We’re literally and figuratively “On the Case” and have been for 78+ years.
Case Paper is one of the largest privately held distributors and converters of paper and board for the printing and packaging industries. We’re not talking copier paper (think more about paper used for signage, brochures, or direct mail) and not the cardboard that carries your Amazon Prime orders (our products are used more for packaging cosmetics, food, technology, and cannabis to name a few). Our core values are (1) Flexible, (2) Own It, (3) Reputation Matters, (4) Teamwork and (5) Humor. It’s easy to remember if you’re a Star Wars fan…may the “F.O.R.T.H.” be with you! We are always looking for those who can aspire to improve our workplace atmosphere through honest hard work, a great attitude, a little bit of curiosity, and a big sense of humor.
We’re adding a new role to our team here Help Desk Support Specialist! What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position’s primary responsibility helping customers or users troubleshoot software and hardware problems.
These are the specific things that we at least are fairly certain we’d like you to undertake:
- Diagnose computer errors and provide technical support.
- Troubleshoot software, hardware and network issues.
- Train end-users how to setup and use new technologies.
- Backup and restore an organization's data files and systems.
- Install, configure and upgrade PC software and operating systems.
- Clean and repair computer hardware, such as keyboards and printers.
- Provide technical support over the phone or Web.
- Use specialized help desk support software to take control of end-users' computers to troubleshoot, diagnose and resolve complex issues.
- “Other duties as assigned” (of course we would add this one!)
Do you have what it takes?
We’re ideally looking for a teammate with at least 4 to 5 years of relevant work experience in IT or educational equivalent from accredited program. It would be super if you had experience in a manufacturing environment and even better if you have worked in analytical roles.
You’ll impress us if you have a college degree in related field (Information Technology, etc.) -OR- if you have commensurate work experience in related discipline(s) and/or relevant certifications. Your background should provide you the tools and ideas you need to be successful in a highly analytical and detail-oriented role. While this is a high-level contributor position, we value the hard work, experience, curiosity, and best practices you can bring from other positions and workplaces, with or without the formal education.
As the philosopher Napoleon Dynamite astutely recognized, skills are important. Here are some of the skills you just might need in this role:
- Proven experience as a Help Desk Support Specialist
- Knowledge of Microsoft Office Suite (Excel, Word, Outlook, Teams, SharePoint)
- An individual who excels in problem solving
- Candidate who can think outside the box
- Someone who can work independently with minimal supervision
- Multitask and prioritize workload, shifting between a variety of tasks as necessary (obvs)
- Solid verbal and written communication skills with customers, suppliers, and stakeholders
- Be someone that other people want to work with (such an underrated skill!)
All Sound Good? Here is the Silver Lining
Our Case Makes division in Indiana actually applies the “silver lining” aka silver film to our paper and paperboard for customers, but hey it’s all in the family! At Case Paper, we value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status. In addition to a competitive salary, we offer 401(k), paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical and dental insurance. We also offer optional life, short-term disability, long-term disability, and accident insurance. But most important, you’ll have a chance to make awesome products and work with fantastic people who are great at what they do!
Job Type: Full-time
Pay: $55,000.00 - $59,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
COVID-19 Vaccination Required
Ability to commute/relocate:
- Philadelphia, PA 19134: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Required)
Experience:
- IT support: 4 years (Required)
Work Location: One location
Apply for this job with Case Paper Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Sales Support Specialist Location: Sunderstorm Inc.
Reports To: IT & Systems Analyst
FLSA: Non-Exempt
Who We Are
- We are a California-based active lifestyle company made up of seekers, explorers, and adventurers.
Our Mission
- To help people achieve a life of harmony and wellness with consciously made,
science-based Cannabis products.
Our 3 Pillars of Quality
- Quality of Products
- Quality of Life
- Quality of Community
Location:
- 4 Days per Week in Office (Panorama City)
- 1 Day per Week Work from Home
Job Description
The Sales Support Specialist will play a crucial role in supporting the sales team. They will work directly with the national sales team to ensure accuracy of information across our systems and provide timely support. This is an entry level role that is suited for growth within the IT Department. It will be a highly social role that requires a base knowledge of the cannabis industry.
Supervisory Responsibilities:
- None
Duties/Responsibilities
- Create customers and enter pertinent information in the ERP (Acumatica)
- Update Geolocators on the brand website
- Follow the release of new licenses across markets nationally and enter new necessary information into information systems
- Update and audit sales pricing regularly
- Assist in auditing allocations of customer related expenses
- Perform routine audits of customer information
- Assist in sales order processing as necessary
- Clean and enter data to assist in sales reporting and data visualizations
- Pull and analyze reports as requested by management. Communicate findings to
necessary parties
- Work with operations to communicate stock levels, new product timelines, and other inventory topics to sales team
- Special projects as assigned by management
Requirements
- Great communication skills, positive attitude, trustworthy, dependable, accountable for own actions, and able to receive constructive criticism.
- Must be able to time manage, multitask, organize, attention to details, and interpersonal skills.
- Detail-oriented and organized
- Comfortable in a fast-paced environment
Education and Experience
- Must be age 21 or over - California residency with valid ID is required
- Fluency in both written and spoken English
- Excel Experience (Required)
- Sales Support (Recommended)
- CRM Experience (Recommended)
Physical Requirements
- Must be able to lift up to 50lbs.
EEO Statement
Sunderstorm is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Van Nuys, CA 91406: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales support: 2 years (Preferred)
Work Location: One location
Apply for this job with Sunderstorm Inc
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Packaging & Labeling Support Specialist (Administrative Specialist 2)
Oregon Liquor & Cannabis Commission
Initial Posting Date:
04/19/2022
Application Deadline:
04/29/2022
Agency:
Oregon Liquor & Cannabis Commission
Salary Range:
$3,294 - $4,990
Position Type:
Employee
Position Title:
Packaging & Labeling Support Specialist (Administrative Specialist 2)
Job Description:
This recruitment is intended to fill one (1) permanent, full-time, Packaging and Labeling Support Specialist (Administrative Specialist 2) position at the Oregon Liquor & Cannabis Commission (OLCC) in our Milwaukie office.
*** This recruitment is an internal and external opportunity ***
While this recruitment is an internal and external opportunity, internal OLCC applicants will be given preference during the application review process.
The monthly salary listed ($3,294-$4,990) is the non-Public Employee Retirement Systems (PERS) qualifying base salary range of the Administrative Specialist 2 position. If the successful candidate is PERS qualifying, the salary range will reflect the 6.95% increase.
For more information on the Administrative Specialist 2 classification and compensation, please visit the State of Oregon’s
Classification and Compensation website
.
Who are we?
The Oregon Liquor and Cannabis Commission (OLCC) is the agency responsible for regulating the sale and service of alcoholic beverages in Oregon by administering the state’s Liquor Control Act and regulating the sale of recreational marijuana in Oregon through the Control, Regulation, and Taxation of Marijuana and Industrial Hemp Act.
The agency is comprised of three major operational programs; the Distilled Spirits Program, the Recreational Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs.
This position resides within the Policy, Analytics, Communication and Education (PACE) Program.
What will you do?
This position provides administrative support to the packaging and labeling program. The Packaging and Labeling Support Specialist assists with day-to-day program operations, including interpreting, negotiating, and resolving packaging and labeling compliance issues; developing long-term goals related to the packaging and labeling program; and monitoring, auditing, and evaluating program effectiveness. This position also monitors communications from licensees and the public. These duties require extensive knowledge of the statutes, rules, and policies related to the OLCC’s cannabis packaging and labeling program.
What are some of the supporting duties?
- Maintain various public-facing aspects of the packaging and labeling program, including lists and guides.
- Provide operational support to the Packaging and Labeling Specialist depending on needs of the program.
- Assess needs of assigned program area and prepare recommendations regarding training needs or changes to policies and procedures.
- Monitor packaging and labeling email and voicemail and provide information and direction to OLCC staff and licensees.
- In consultation with Packaging and Labeling Specialist, negotiate with OLCC licensees to resolve issues.
- Research information and respond to inquiries from OLCC staff, licensees, and the general public.
- Develop methods to track and organize various aspects of the packaging and labeling program.
- Analyze data to make recommendations on program improvement.
- Other duties as assigned.
What's in it for you?
We offer a workplace that balances productivity with enjoyment and an option for a hybrid work schedule, including working remotely. We promote a workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity. You will collaborate with a team of bright individuals at the third-largest revenue-generating agency in Oregon. If you are driven by the passion to do something meaningful that positively and directly impacts Oregonians, then the OLCC is the place for you.
What we are looking for (Desired Attributes):
- Proficiency in Microsoft Office, especially Microsoft Excel.
- Ability to use resources to research and resolve questions.
What do you need to qualify? Minimum Qualifications:
Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR
An equivalent combination of training and experience.
One year of postsecondary education may be substituted for up to one year of the experience.
Note: You must clearly describe your experience in each area listed. Failure to provide this information may result in eliminating your application from further consideration.
Want to Know More? Here’s some additional information:
- This position requires a background and security check with fingerprinting to work in areas that handle confidential documents. An adverse background and failed security clearance will result in disqualification.
- The person in this position may drive a State of Oregon vehicle. We require drivers to hold a current, valid driver’s license and maintain a good driving record to drive.
- The position is represented by the American Federation of State, County, and Municipal Employees Union (AFSCME), Local 2505.
- Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
- If you have questions about the recruitment or need assistance to participate in the application process, please contact the recruiter, Carol Mueller at
[email protected]
What we offer:
- A
competitive benefits package
. - Paid sick and vacation leave, personal leave and 11 paid holidays per year.
- Collaboration with a team of bright, hardworking and fun individuals.
- Part of a small-medium state agency where you can get to know your co-workers.
- A workplace that fosters fairness, equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
How to Apply:
- Internal Applicants (Current State of Oregon Employee) – MUST apply through your employee
Workday
account. Please update your profile with current job history and education. In Workday, click on the Career application link, View Internal-Find Jobs, Find the position and select Apply. - External Applicants - Please visit the
State of Oregon job opportunities web-page
to submit your application for the position. - Upload and attach your resume in addition to completing your job history and education details in Workday.
- Upload and attach your cover letter.
Helpful Tips:
- Remember, your application materials must clearly describe how you meet the minimum qualifications through your prior experience or education.
- Be sure to attach a resume and cover letter. Note: Applicants who don’t attach the required documents or fail to complete the “Work History” section of the application may be automatically disqualified from further consideration.
- Allow yourself plenty of time to complete and submit the application process.
- Workday will timeout after 20 minutes of inactivity.
- This posting closes at 11:59 PM on the close date listed.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- Workday performs best in Google Chrome.
- Click here for
Resources
and a
Job Support Page
.
Veteran's Preference:
The OLCC provides veterans’ preference points to all eligible veterans. For privacy reasons, please do not attach veterans’ preference documents when initially applying. You will be sent a Workday “Task” to complete once you have submitted your application. The “Task” will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For more information, please go here:
https://www.oregon.gov/jobs/Pages/Veterans.aspx
.
After you apply:
Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
THE OREGON LIQUOR & CANNABIS COMMISSION IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO WORKFORCE DIVERSITY
Apply for this job with Oregon Liquor & Cannabis Commission
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who are we?
CBANC is a comprehensive online platform focused on supporting financial institutions of all sizes to maintain choice and flexibility for consumers. The CBANC platform provides over 8,500 US financial institutions access to the industry’s largest verified professional community, a comprehensive online B2B marketplace of financial services and fintech providers, and innovative continuing education programs designed to meet the needs of customers and members today and into the future.
Financial Institution professionals across the US join CBANC to solve the industry’s biggest challenges, identify the latest trends and influence the future of banking.
What can we offer you?
An opportunity to drive significant value and directly contribute to the overall growth of the company.
-
Flexible work schedule to meet your needs
-
Access to training and education for emerging technologies like Cryptocurrency and Cannabis Banking
-
Direct access to a seasoned leadership team.
-
Highly talented and dedicated teammates.
An open, supportive, and collaborative work environment.
Who you are
You’re a seasoned customer support representative, who can be a team player in passionately serving and delighting CBANC Members at every interaction. Maybe, you are a current CS team leader looking for an opportunity to create the next great CS team. You enjoy working in a fast-paced environment and can manage CS tasks from monitoring customer requests to helping them through any challenges whether it be via phone, email, chat, or social media. You thrive on helping customers achieve their objectives and the thought of not responding quickly gives you anxiety. You live for those little moments where you anticipate a need and surprise the customer with not only a resolution, but a new way of seeing the product that helps them get more value.
About the Role:
Serve customers by providing the right information customers are looking for and resolving product related issues via phone, chat and/or email.
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Resolve issues by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
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Respond to issues or concerns within the CBANC Community and let customers know how to reach out and identify opportunities for CBANC to improve the customers’ experience.
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Assist in the development of standards and best practices to help guide future CS team members
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Define KPIs and SLAs to help measure the impact CS has on company performance
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Recommend potential product/marketing asset improvement / adjustment to relevant teams by collecting and sharing customer needs.
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Prepare product defect reports on a monthly basis by collecting, analyzing, logging, and sharing defect related information to product teams.
Respond in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution
Basic Qualification:
2+ years of proven customer support or related experience with a track record of progress
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Proven ability to successfully provide relevant and immediate feedback in a complex environment to both supervisors and colleagues
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Strong problem-solving skills and the ability to think analytically while working in a fast-changing environment
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Excellent communication and relationship building skills with both staff members and customers
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Associate degree or equivalent customer-facing work experience
Familiarity MS office software, Google suites and phone systems
Desired but not necessary:
Previous experience using ZenDesk, Intercom and similar customer support tools
Previous experience, especially in member based organizations or online marketplaces
What you'll get
-
Austin Offices in the 38th and Lamar corridor with free parking
-
Best-in-class health, dental, vision, and disability
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Equity grants with ongoing opportunities
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Work with a small distributed team that love what they do
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The ability to work from wherever makes you happy
-
Parental leave and family medical leave
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Flexible paid time off
-
Work for a fast-growing technology company with a supportive, inclusive, and fun culture
We encourage you to apply!
At CBANC, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other protected class. CBANC is an equal opportunity employer.
Apply for this job with CBANC Network
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Who are we?
CBANC is a comprehensive online platform focused on supporting financial institutions of all sizes to maintain choice and flexibility for consumers. The CBANC platform provides over 8,500 US financial institutions access to the industry’s largest verified professional community, a comprehensive online B2B marketplace of financial services and fintech providers, and innovative continuing education programs designed to meet the needs of customers and members today and into the future.
Financial Institution professionals across the US join CBANC to solve the industry’s biggest challenges, identify the latest trends and influence the future of banking.
What can we offer you?
- An opportunity to drive significant value and directly contribute to the overall growth of the company.
- Flexible work schedule to meet your needs
- Access to training and education for emerging technologies like Cryptocurrency and Cannabis Banking
- Direct access to a seasoned leadership team.
- Highly talented and dedicated teammates.
- An open, supportive, and collaborative work environment.
Who you are
You’re a seasoned customer support representative, who can be a team player in passionately serving and delighting CBANC Members at every interaction. Maybe, you are a current CS team leader looking for an opportunity to create the next great CS team. You enjoy working in a fast-paced environment and can manage CS tasks from monitoring customer requests to helping them through any challenges whether it be via phone, email, chat, or social media. You thrive on helping customers achieve their objectives and the thought of not responding quickly gives you anxiety. You live for those little moments where you anticipate a need and surprise the customer with not only a resolution, but a new way of seeing the product that helps them get more value.
About the Role:
- Serve customers by providing the right information customers are looking for and resolving product related issues via phone, chat and/or email.
- Resolve issues by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Respond to issues or concerns within the CBANC Community and let customers know how to reach out and identify opportunities for CBANC to improve the customers’ experience.
- Assist in the development of standards and best practices to help guide future CS team members
- Define KPIs and SLAs to help measure the impact CS has on company performance
- Recommend potential product/marketing asset improvement / adjustment to relevant teams by collecting and sharing customer needs.
- Prepare product defect reports on a monthly basis by collecting, analyzing, logging, and sharing defect related information to product teams.
- Respond in a professional and courteous manner to escalated customer service inquiries, requests or complaints to reach an effective resolution
Basic Qualification:
- 2+ years of proven customer support or related experience with a track record of progress
- Proven ability to successfully provide relevant and immediate feedback in a complex environment to both supervisors and colleagues
- Strong problem-solving skills and the ability to think analytically while working in a fast-changing environment
- Excellent communication and relationship building skills with both staff members and customers
- Associate degree or equivalent customer-facing work experience
- Familiarity MS office software, Google suites and phone systems
Desired but not necessary:
- Previous experience using ZenDesk, Intercom and similar customer support tools
- Previous experience, especially in member based organizations or online marketplaces
What you'll get
- Austin Offices in the 38th and Lamar corridor with free parking
- Best-in-class health, dental, vision, and disability
- Equity grants with ongoing opportunities
- Work with a small distributed team that love what they do
- The ability to work from wherever makes you happy
- Parental leave and family medical leave
- Flexible paid time off
- Work for a fast-growing technology company with a supportive, inclusive, and fun culture
We encourage you to apply!
At CBANC, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of ancestry, race, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other protected class. CBANC is an equal opportunity employer.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer Support & Client Services Occupations: 2 years (Preferred)
Work Location: Multiple Locations
Apply for this job with CBANC
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Requirements
o Must be at least 21 years old.
o BS in Computer Science, Information Technology or Similar is required.
o 3-5 Years of Experience as an IT Support Specialist
o Exceptional ability to provide technical support and resolve queries.
o In-Depth knowledge of computer hardware, software, and networks
o Ability to determine IT needs and train end-users.
o Experience in documenting processes and monitoring performance metrics
o Knowledge in SQL, Browser, Data Base, Antivirus, Backups, Monitoring.
o Proficient in Microsoft Office 365.
o Experience with Security Cameras and DVR equipments
o Experience in documenting processes and monitoring performance metrics.
o Advanced knowledge of database maintenance and system security.
o Ability to keep up with technical innovation and trends in IT support.
o Exceptional interpersonal and communication skills.
o Ability to effectively manage priorities and deadlines.
o Quick learner in a fast-paced environment.
o Valid Occupational License, preferred.
o Basic knowledge of medical cannabis industry procedures, preferred.
o Able to provide services 40+ hours per week, including weekends.
o Must have a reliable form of transportation and a valid driver’s license, as required.
o Fluent in Spanish and English.
Responsibilities
o Oversee the daily performance of computer systems.
o Perform remote and on-site troubleshooting using diagnostic techniques and IT best practices.
o Answer user inquiries regarding computer software or hardware operation to solve problems.
o Enter commands and observe system functioning to verify correct operations and detect errors.
o Create and maintain users access to different platforms within the business.
o Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
o Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
o Refer major hardware or software problems or defective products to vendors or technicians for service.
o Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
o Analyze network data to determine network usage, disk space availability, or server function.
o Configure and monitor security settings and access permissions for users.
o Identify the causes of networking problems, using diagnostic testing software and equipment.
o Document network support activities and solution to problems.
Skills:
o Teamwork: Easily and effectively work with others to obtain results.
o Communications skills, between pairs, coworkers, and superiors
o Teach, Train: Inform, explain, and give directions of internal process to all employees.
o Plan, organize: Define goals and objectives, schedule and develop projects or programs.
o Adapt to change: Easily and quickly respond to changing assignments, work settings and priorities.
o Manage time: Ability to prioritized, structure and schedule tasks to maximize effort and meet deadlines.
o Analyze: Break down and figure out problems logically.
o Maintain Records: Keep accurate and up-to-date records, logs, itemize, collate, and tabulate data.
o Write: Compose reports, letters, or educational materials.
Tipo de puesto: Tiempo completo
Salario: $30,000.00 al año
Educación:
- Bachelor's (Deseable)
Experiencia:
- IT Support Specialist: 3 años (Deseable)
Work Location: One location
Apply for this job with NextGen Pharma, LLC
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Sales Occupations: 1 year (Preferred)
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Sales Occupations: 1 year (Preferred)
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Sales Occupations: 1 year (Preferred)
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
Apply for this job with Friendly Farms
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We advocate for cannabis and micro dosing to aid veterans and others in recovery of alcohol and drug addiction. The position entails being in the community and sharing what and why and asking for annual donations from businesses. Daily pay every day plus benefits
Job Types: Full-time, Part-time, Contract, Internship
Pay: Up to $100,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Referral program
- Tuition reimbursement
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Direct sales: 1 year (Preferred)
Work Location: On the road
Apply for this job with CannaCovery
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Riviera Creek is a consumer goods company dedicated to using science and technology to deliver customers the safest, consistent, most advanced medical cannabis flower and products available. This innovative approach has developed some of the most sophisticated techniques in the industry.
Riviera Creek is seeking a Consumer Goods Marketing Analyst to join our growing team. This position is responsible for ensuring efficient processing, tracking, and delivery of orders while communicating with customers, helping them resolve any concerns or questions they may have with order fulfillment.
HS diploma or GED required. Post-secondary education in business, marketing, or related field preferred. Seven to 10 years experience preferred. Salary based on relevant work experience.
Core duties include:
- Communicate with Inventory Manager to update Sales Manager on available product and production timelines.
- Strategic planning of fulfillment routes and delivery schedules. Assist drivers with any fulfillment discrepancies that may occur.
- Collect sales data from dispensaries for weekly POS report, analyze data, and distribute report internally.
- Based on analysis, contact and communicate with customers to fulfill demand gaps.
- Develop monthly and yearly reporting by customer and product for internal distribution.  Identify trends.
- Create and update the pricing menu based on Sales Manager’s calculations.
- Track credits and promotions.
- Track and communicate Forecasted Orders in Google Docs to Inventory Manager. Update Orders and Shipping Log in Google Docs with confirmed orders.
- Submit and expedite orders to outside vendors for secondary products, update delivery time frames, and communicate any changes to customers.
- Resolve order discrepancies.
Must have five to seven years previous experience with high volume sales and distribution logistics.
EOE
Job Type: Full-time
Pay: $40,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: One location
Apply for this job with Riviera Creek Holdings LLC
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
WHO WE ARE
Green Check is a fintech company that connects financial institutions to the legal cannabis industry. Our web-scale platform serves cannabis business owners, along with banks and credit unions, to help them overcome the challenge of establishing reliable, long term financial partnerships. Green Check automates regulatory activities, modernizing the information flow and processes that keep high-risk businesses compliant with all federal, state, and local regulations. We’re passionate about building strong, lasting relationships between these two highly regulated industries.
READY TO JOIN US?
This position will work as a member of the Green Check Verified Support team which is a part of the broader GCV Customer Success team. The Support team is responsible for providing application support to GCV’s Financial Institution customers and their corresponding portfolio of Cannabis Related Businesses, ultimately driving complete resolution to complex issues. This is a remote position and all support interaction is done via phone, email and web and measured by specific support KPIs established by the Director of Customer Success.
To be successful, you should be self-motivated and eager to help shape the future of the Green Check Support team. You should be flexible, detail-oriented and highly skilled at working with customers. This position requires the ability to work with minimal direction, the capacity to work quickly, and identify and fix root causes of technical issues.
Send us a message with a copy of your resume and anything that will help us learn more about you and your goals. Please include a cover letter that helps us understand how your past experience can help you be successful in an evolving, fast-paced start-up environment.
WE’RE DEDICATED TO DIVERSITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
WHO YOU ARE
- You have 1-3 years or more professional experience in Customer Support/Service in software or the cannabis space.
- You’re an excellent communicator and pay close attention to detail.
- Work with a sense of urgency and to deliver solutions to customer needs.
- You can multitask and handle multiple tasks simultaneously with ease. You love working in a tight-knit team environment, but will roll up your sleeves and be self-directed, too. You realize there is always work to be done and always something new to learn.
- You are flexible and realize there is not a typical day in a start-up environment.
- You’re able to capture and organize information in a way that makes sense to members of the technical team.
WHAT YOU WILL DO
- Provide email, web, and phone support to GCV customers and partners in a timely and accurate manner.
- Gain a deep understanding of the Green Check products.
- Analyze break/fix issues, as well as respond to customer questions and account related tasks, in a timely manner.
- Submit well researched and well documented bugs and feature requests appropriately.
- Take on special tasks as needed.
- Close out and document tickets appropriately, maintaining CRM data cleanliness.
- Escalate issues accordingly.
*
HOPEFULLY YOU’LL ALSO BE FAMILIAR WITH
- Software support.
- Hubspot CRM and ticketing.
- Jira and other software related tools.
JOB TYPE
- Full-time
- Required work authorization: United States
EXPERIENCE
- Professional Experience in Technology Startup/SMB: 1-3 years
- Bachelor’s Degree or commensurate work experience.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- This is a remote position and is well suited for working from home.
- While performing the duties of this position, the employee is regularly required to talk and hear via electronic devices (ie. computer, monitor, microphone, video, etc.) The employee frequently is required to use hands or fingers to operate a computer keyboard and mouse. Specific vision abilities required by this position include reading and viewing information on a computer monitor.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
*
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Technical Support Occupations: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Remote
Apply for this job with Green Check Verified
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AWH is a vertically integrated cannabis cultivator, processor, and dispensary operator with assets in Illinois, Massachusetts, Michigan, New Jersey, and Ohio. We seek to foster a robust and inclusive cannabis organization through providing a premium, unmatched customer-focused retail experience and producing quality and mindfully created cannabis products. Our goal is to build a world class team that will continue our mission of helping to shape the future of cannabis and bettering our customers life with cannabis. How will we achieve this? By offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs.
When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness. As a team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we scale continuously.
WHY AWH?
Our people are our greatest asset. Our teams are comprised of a group of skilled and passionate professionals and partners from a diverse range of fields. We believe in not only building a diverse team but creating a space where ALL feel welcome and training our leaders to not only be inclusive themselves but to inspire their teams to be the same. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, national origin, age or disability. We believe in providing competitive compensation, quality benefits and a work environment that fosters creativity, hard work and leverage every one of our employees' unique skills while giving them what it takes to advance those said skills and learn new ones. We sweat the details to ensure our teams are confident and excited to provide best in class service to our customers and communities we serve.
JOB SUMMARY
The Facility Support Specialist (Franklin, NJ) is the first point of contact between end users and the AWH IT Department. This position is responsible for working to either resolve technology problems and restore service as quickly as possible or alerting and / or escalating issues to the appropriate AWH Information Technology team.
PRIMARY RESPONSIBILITES
- Responds to technical problems from end users via phone, email or in person
- Provides technical support to all facility team members. Analyzes symptoms of technical problems and research solutions
- Collaborates with 3rd party vendors as necessary to resolve technical issues and manages escalation
- Provides follow up to confirm call closure and to facilitate feedback on support
- Effectively communicates policies and procedures
- Actively monitors support ticket queues and works with the team to ensure team member requests for support are responded to within service level
- Provides solutions to reduce technical issues generating high call volume
- Increases capabilities of the Information Technology team by documenting symptoms, causes, and solutions to technical problems in the knowledge base
- Analyzes support trends and forward recommendations to direct supervisor
- Stays current with, understands, and adheres to all company processes, job expectations and processes specific to technical support
- Provides some reporting and administration duties to aid in analyzing Help Desk performance. (Example: frequent caller process, closed call reviews, etc.)
- Writes and reviews knowledge base content
- Assists in the orientation, training, and coaching of new and existing employees as needed
- Records feature requests, performance issues, and suspected bugs to Supervisor as needed
- Returns all team member calls promptly
- Consistently strives to increase "customer satisfaction" with field team members
- Consistently strives to improve efficiencies and lower costs in the IT department
- Attends team discussions and conference calls with team members on specific technical concerns and requests
- Participates in feedback sessions with Information Technology members on call evaluations
- Manages the readiness, inventory and configuration of the facility technical hardware and software
- Proactively recommends changed to current training material and processes as identified
- Understands and executes the company's installation and training policies, and best practices
- Shows initiative to continue to improve user satisfaction by managing workload responsibly, including utilizing resources to meet or exceed deadlines and team member expectations
- Displays professionalism in all aspects of performance including applying common sense to process and procedures when written direction allows for flexibility and/or creativity
JOB REQUIREMENTS
- Technical diploma (preferred) in a related field from a recognized institution or equivalent experience
- At least 1 year of experience in a first level technical support position
- Knowledge cannabis cultivation facilities preferred
- A+ and Net+ certification preferred
- Excellent and interpersonal and customer service skills
- Strong troubleshooting, analyzing and problem-solving skills
- Ability to learn new technology and applications
- Solid written and verbal communication skills
- Strong time management skills
- Ability to communicate in English
- Mature and self-motivated professional able to handle a fast-paced environment with the ability to change schedule and juggle multiple projects when necessary
- Strong multitasking and project management skills
- Excellent follow through and organizational skills
- At Ascend, we care about the safety of our patients, customers, Ascenders and vendors. Therefore, AWH requires that all employees be fully vaccinated against the COVID-19 virus. If you are offered and accept a position, you will be required to prove your vaccination status prior to when your employment begins. Individuals with religious or medical accommodations may request an exemption.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Weekend availability
Work Location: One location
Apply for this job with Ascend Wellness Holdings
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Student Support Specialist
Job Description
Oaksterdam University is seeking professional, experienced, and motivated individuals interested in a higher purpose in promoting systematic cannabis education abroad. All our staff members must have a sincere desire to promote the positive change that education with Oaksterdam University can have with the students who consider us the benchmark standard in Cannabis education.
Department: Student Services/Admissions
Status: Part-Time and/or Full-Time remote-work position(s) available. Immediate opening.
Summary:
The role of the Student Support Specialist is to educate potential and current students with regards to the vast and expansive academic program offerings of our University and provide guidance to our new students during the registration process. This individual should be experienced in initial point-of-contact sales and customer service to route students within our University system in course selection, student aid, and address general inquiries.
Responsibilities and Duties:
- Using Tracking software to receive, track, and address student questions and issues (We are currently utilizing ZenDesk);
- Following up with other departments to ensure the timely resolution of requests;
- Ensuring customer satisfaction for every request and inquiry;
- Answering phone calls, chat requests, and written inquiries from customers as quickly as possible.
- Monitoring Social media accounts for comments, mentions, and direct messages to respond and promote interactions
- Looking up, troubleshooting, and updating customer information in a WordPress environment;
- Assist students reset their password and access their programs
- Updating a database of standard responses in our online help desk;
- Ensuring the accuracy and completeness of student information on our system;
- Routing request and inquiries to the proper department;
- Monitor and moderate online forums and communities.
Qualifications:
- Minimum of 1-2 years of experience in Higher Education registration, admissions, sales, or/and customer service;
- High School Diploma or equivalent;
- Experience with Google Documents, Calendar, Spreadsheets, and Hangouts
- Experience with and working knowledge of Zendesk or other Student services tracking software;
- Familiarity with Project tracking applications, such as Asana;
- Strong time-management and organizational skills to ensure meeting all deadlines;
- Proven ability and willingness to work remotely and independently;
- Be able to communicate across multiple departments and have strong computer skills for collaborative work on documents;
- Ability to work assigned/flexible hours necessary to complete the job every week;
Additional qualifications preferred:
- Bilingual (preferably Spanish);
- Strong writing skills;
- Familiarity with Slack, WordPress, LMS, and CRM systems;
- Familiar with Social Media platforms Instagram, Facebook, Twitter, and LinkedIn, and management programs like Hootsuite.
- Experience with Adobe products (InDesign and Premiere preferred).
- Passion for cannabis education, social justice, and advocacy.
Benefits and Compensation:
- Full-time, Hourly non-exempt position.
- Compensation Is $17/hr.
- Health, dental, and vision benefits after 30 days of employment
- Two weeks of paid vacation after 1 year of employment.
- Access to 401(k) after 30 days of employment
Application Process:
Please submit a cover letter and resume. Incomplete submissions will not be reviewed, Graduates of Oaksterdam University are encouraged to apply;
Please feel free to take a look at our website for more information about our organization:
https://oaksterdamuniversity.com/
Campus Video
https://www.youtube.com/watch?v=SQ-uuy4fhm0
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
This job is fully remote, regardless of Covid-19
Education:
- High school or equivalent (Required)
Experience:
- Zendesk: 1 year (Preferred)
- customer service: 2 years (Preferred)
- Sales: 2 years (Preferred)
- cannabis: 1 year (Preferred)
Work Location: Remote
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Friendly Farms is seeking outgoing cannabis experts with a passion for the plant and connecting with people to support our success in our retail partner stores.
Objective: Support our brand's growth in our retail partners by monitoring inventory, merchandising displays, promotions and educating the retail staff and public on our brand.
Essential Daily Functions:
1. Review and follow the daily route and schedule assigned.
2. Perform daily tasks including but not limited to: staff trainings, inventory checks, promo activations, brand demos.
3. Enter data and brand feedback into Salesforce.
4. Build and Maintain strong relationships with retail staff and our partner distributor sales team.
Ideal Skillset:
Organized and detail oriented
Ability to multi-task
In-depth cannabis knowledge
Customer service experience
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Sales Occupations: 1 year (Preferred)
- Cannabis retail and sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Willingness to travel:
- 100% (Required)
Work Location: Multiple Locations
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Patient Support Specialist Posting
At Kaya Life, we are committed to caring for our patients with purpose and integrity. Currently we are seeking a Patient Support Specialist for our medical practice to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and we are seeking a phenomenal addition like you who believes that excellent patient care is as imperative as we do. The Patient Support Specialist will be a competent professional who is responsible for assisting our clients from the moment that they become Kaya Life patients. Ultimately, we are looking for an energetic and positive employee who can help us with the clerical duties required to provide compassionate care to our cannabis patients. Our patients are our first priority. We are a paperless office, thus candidates must be adept at utilization of computer programs such as an electronic medical records, electronic faxes, Square, and Excel.
What You Will Do:
- Work in a medical practice providing administrative and clerical support to our patients
- Greet patients and check them in/out, while obtaining necessary documentation
- Verify and enter demographic information
- Complete medical record release requests
- Schedule/confirm patient appointments
- Collect payments and reconcile all daily reports and deposits for accuracy
- Provide other general office and clerical support as assigned
What You Will Need:
- High school diploma or GED required
- Excellent patient service skills
- Reliable transportation
- A cell phone and laptop
- Previous experience in a medical setting preferred
This entry level position is designed to train individuals looking for advancement within our organization and the Cannabis industry.
Start date is immediately!
Job Type: Part-time 28 hours per week
Pay: $15.00 per hour
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Application Question(s):
- Are you able and available to work in Santa Rosa Beach, FL or Panama City, FL?
Education:
- High school or equivalent (Required)
Experience:
- medical practice: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
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marketing /customer support with quotes orders and follow up in packaging, cosmetic , skincare and cannabis packaging . label & ship samples , keep show room organized .good phone manners and follow up . Knowledge of cosmetic and skincare packaging.Vietnamese speaking a plus
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Alll employees are required to have all shots and booster
Ability to commute/relocate:
- Long Beach, CA 90814: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- cusomer service: 1 year (Required)
- cusomer srevice: 1 year (Required)
Language:
- Vietnamese (Preferred)
Shift availability:
- Day Shift (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
Apply for this job with The Packaging Company
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
To be considered for this position you must provide your updated resume, a cover letter and completion of the indeed assessments including the phone interview.
About us
Elevate Holistics is an online cannabis clinic on a mission to bring a convenient, helpful, and safe solution to patients who are seeking to gain access to medical cannabis programs in their state. We are providing a compliant portal and all the necessary assistance a patient needs in order to become a medical card holder. By reducing the friction necessary to get a card, we are enabling patients a healthier way of living all from home.
Roles & Responsibilities:
As a Support Specialist, you’ll be holding patient’s hands from the time they book an appointment to receiving their medical license when it comes to your inbound call blocks. 40% of our patients are referrals for a reason...we inconvenience ourselves to ensure the patient experience is one to be remembered.
The duties include administrative support across the organization. Your tasks will be: answering the phone, distributing correspondence, redirecting phone calls, answering texts, helping patients with their intake forms, and lastly, helping patients who visit the site by answering questions through our chat bot for potential clients.
To be a successful you must be empathetic, positive, strong with communication, and organized. You must be able to deal with emergencies in a timely and effective manner and handle disgruntled patients with care.
Ultimately, a Support Specialist duties and responsibilities are to ensure the virtual front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Additionally, you will be tasked with various duties from all levels of the organization in order to keep the company running smoothly. This could include anything from helping patients to helping colleagues. We are very growth-oriented and are looking for a team player!
Responsibilities: (blocks will switch throughout days)
Inbound Calls - Block 1
- Answer the phone:
- Help book appointments for those who need assistance
- Answer questions patients have about the process and anything else you know the answer to
- Serves visitors by greeting, welcoming, and directing them appropriately
- Sell patients on why Elevate is their go-to choice.
- Informs patients & potential patients by answering or referring inquiries
- Submit support tickets when patients call or text in that they have an issue
- Call patients to help get forms in when their appointment is coming up
Team Communications – Block 2
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Offer support to the full-service team and anything the Patient Success Manager puts on your “desk”
- Take responsibility for the team’s mess ups in the name of
Silent Support - Block 3
- Manage our text platform Zipwhip to delegate inquiries and answer questions
- Manage the live chat to answer questions and delegate inquiries
- Manage a spreadsheet of tasks for patients
Things to note:
- Every customer is a new and unique interaction
- Patience and empathy lead every interaction
- Certain populations get anxious when dealing with technology and they require additional patience, compassion, and love.
Elevate Holistics Company Values:
- Fail on the side of action
- Be an Owner
- Bring positivity
- Lead with empathy
- Be a villager
- Openly give gratitude
Motto: Live Better, Naturally
Core Purpose: Elevating People’s Health, Naturally
Niche: Online Holistic Health
Job Types: Full-time, Part-time, Contract
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Application Question(s):
- Navigate your way around the Elevate Holistics website. How do you suggest we improve this for customers?
- Use the Elevate Holistics website chat bot or call our office to find out what Full Service is. What did you find out about the service?
- What do you like about the Support Specialist Role?
Work Location: Remote
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Phone Support Specialist
About Us
Elevate Holistics is an online cannabis clinic on a mission to bring a convenient, helpful, and safe solution to patients who are seeking to gain access to medical cannabis programs in their state. We are providing a compliant portal and all the necessary assistance a patient needs in order to become a medical card holder. By reducing the friction necessary to get a card, we are enabling patients a healthier way of living all from home.
You’re invited to join one of the fastest growing telehealth cannabis agencies, elevating health by assisting patients in receiving their medical marijuana permits.
Phone Support Specialist Roles & Responsibilities:
As a Phone Support Specialist, you’ll be holding patient’s hands as they book virtual appointments with your support. You’ll work with patients via telephone to help with questions about the completion of our process. You will have lists of leads, or patients looking to book but need help, to call and support. You will submit tickets to other team-members and delegate inquiries. 40% of our patients are referrals for a reason!
The duties include administrative support across the organization. Your tasks will be answering the phone, answering texts, answering emails, distributing correspondence, helping patients’ book, helping patients with their intake forms, state questions and lastly, helping patients who visit the site by answering questions through our platforms for potential clients.
To be a successful Remote Support Specialist, you must be empathetic, positive, strong with communication, organized and detail oriented. You must be able to deal with emergencies in a timely and effective manner and engage in sensitive conversations.
We are growth-oriented and are looking for a team player!
Qualifications / Skills: computer skills, telephone skills, verbal communication, listening, professionalism, customer focus, sales
Things to note:
· Every customer is a new and unique interaction
· Patience and empathy lead every interaction
· Certain populations get anxious when dealing with technology and they require additional patience, compassion, and love.
Elevate Holistics Company Values:
· Fail on the side of action
o It’s better to act and be wrong than not to act at all
· Be an Owner
o Take responsibility to a fault
· Bring positivity
o We are a glass half full organization
· Lead with empathy
o Seek to understand, then to act
· Be a villager
o Lend a helping hand to your teammates whenever possible
· Openly give gratitude
o We have so much to be grateful for. Appreciate the small things and give credit when credit is due
Motto: Live Better, Naturally
Core Purpose: Elevating People’s Health, Naturally
Niche: Online Holistic Health
Job Types: Full-time, Part-time, Contract
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Application Question(s):
- What do you like about the Phone Support Specialist job?
- Navigate your way around the Elevate Holistics website. What can you tell me about our company and industry?
- Why did you leave your previous employer (or why do you want to leave your present job)?
- What are your greatest strengths?
Work Location: Remote
Apply for this job with Elevate Holistics
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Grow With Us
The Source is a multi-state medical cannabis company. Our mission is to support medical cannabis patient healthcare needs in a compassionate and welcoming environment. Not only do we offer access to high-quality, affordable products; we are also cannabis experts. Founded in August 2019 in Northwest Arkansas, we’ve blazed new trails in the last year, opening 3 additional dispensary locations as well as a cultivation facility in Missouri.
As a result, we’re looking for top-notch people to join our mission. Let us be blunt, though. We are not a pot shop. We are a medicinal cannabis organization. Our teams understand that our patients are #1, and that impacts how we do business from the growing of our plants to the education and sale of product in our dispensaries. If you are professional, friendly, and possess a great attitude, keep reading. No seeds or stems, please!
A Support Specialist?
A good question. Thank you for asking. Officially, the title for this position is Support Specialist. What that means is you’ll be report to and supporting the Complex Director of our cultivation facility in Joplin. Unofficially, you’ll also be on-site support for our HR and Finance & Accounting Directors as they need assistance.
How We Roll:
Our Support Specialist has a very special place in the Show-Me state. We’re looking for someone who has the following knowledge, skills and abilities:
- Maintains a positive attitude and an ability to play nice with others in a team environment.
- Remains up-to-date on industry trends and state regulations regarding cannabis.
- Supports managers, key stakeholders, and other consultants, as needed.
- Follows all safety and security protocols.
- Independently takes initiative and is able to prioritize in a fast paced and changing environment.
- Maintains confidentiality and discretion with sensitive matters.
- Comfortable handling cash, as needed. After all, we are a green business.
- Ability to work with multiple levels of workers from entry level to CEO.
- Exemplary planning & time management skills.
- Monitor supply levels.
- Coordinate travel arrangements.
- Meeting and appointment coordination.
- Supports Finance & Accounting Director with related tasks including, but not limited to:
- Supporting customer invoice/accounts receivable function
- Providing first level support for both time/attendance and payroll issues
- Maintaining inventory, purchase, and tools/equipment records
- Supporting customer invoice/accounts receivable function
- Supports HR Director with related tasks including, but not limited to:
- Assisting in the talent acquisition & recruitment processes
- Conducting employee onboarding / orientation
- Providing first level support to employees in various HR related topics
- Maintaining employee files
- Assisting in the execution of programs and initiatives
- Assisting in the talent acquisition & recruitment processes
- Performs other duties as needed
What Lights Our Fire:
We don’t want to bowl you over with expectations, but you’ll need the following to be considered for our team:
- 3+ years’ experience supporting upper-level management.
- 1+ year working with basic payroll and HR functions.
- Excellent communication and people skills.
- Outstanding work ethic.
- Proficiency in MS Office products as well as the ability to quickly learn new technology and programs.
- High school diploma or equivalent; additional qualifications or certifications as an assistant or in human resources and/or payroll would be considered an advantage.
A Few Extra Nugs of Information:
- This position is based in Joplin, MO.
- Pay is commensurate with experience, from $17/hour+.
- Due to state regulations, applicants for this position must be able to pass a background check. Certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations.
- Applicants must also be and remain compliant with all legal or company regulations for working in the cannabis industry.
- Benefits eligibility the first day of the month after 60 days of employment, including medical, vision and 401k.
Not to Puff Our Chests But...
If you’re really into green businesses, we’d like you to know that we’ve expanded our mission to include a firm commitment to environmental sustainability. We are constantly seeking out new partnerships and new ideas for reducing our carbon footprint now and into the future. We’re installing new, eco-friendly, lighting inside our facility. We’re working on a solution for recycling our cannabis containers, and we’re working towards going as paperless as possible in our workspace. From container labels to receipts to our line of merchandise...we want to make sure we are doing our part as a service provider to offer our patients the best possible experience all the while being as responsible as possible for serving as stewards of our patients, our environment, and our global community.
It’s a lot to process. We know. So think it over. If you feel like you’re ready to lift your game and work in a medical cannabis facility with like-minded professionals, then light us up. We’d love to hear from you.
The Source is an equal opportunity employer. We are committed to providing an environment for employees and applicants that respects all individuals without regard to race, color, religion, national origin, gender or gender identity, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, state or local law. Each person is evaluated on the basis of personal skill and merit.
Apply for this job with The Source
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
customer support with quotes orders and follow up in the packaging the cosmetic , skincare and cannabis packaging . label & ship samples , keep show room organized .good phone manners and follow up . Knowledge of cosmetic and skincare packaging
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Alll employees are required to have all shots and booster
Ability to commute/relocate:
- Long Beach, CA 90814: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- cusomer service: 1 year (Required)
- cusomer srevice: 1 year (Required)
Language:
- Vietnamese (Preferred)
Shift availability:
- Day Shift (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
Apply for this job with The Packaging Company
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Commission Administrative Support Specialist , Oregon Medical Marijuana Program
Oregon Health Authority
Initial Posting Date:
Application Deadline:
Agency:
Salary Range:
Position Type:
Position Title:
Job Description:
This position is a full-time, permanent, classified position which is represented by a union.
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon Medical Marijuana Program (OMMP) in Portland, OR is recruiting for a Commission Administrative Support Specialist to provide administrative support functions to the Oregon Cannabis Commission, its subcommittees, and section management
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. Occasional travel for the commission meetings may occur.
What will you do?
As the Commission Administrative Support Specialist , you will perform the following duties:
Schedule and coordinate meeting logistics which includes scheduling rooms; reserving audio/visual, webinar/videoconferencing equipment; sending invitations; creating and emailing agendas; and processing travel arrangements.
Prepare presentation materials utilizing PowerPoint and desktop publishing software.
Record, transcribe, distribute, and maintain meeting minutes as needed for commission meetings and sub-committees.
Record, track, and follow up on action items.
Attend all meetings and provide support for subcommittees and subgroups.
Oversee and maintain committee schedules, rosters, mailing lists, email inbox, and email groups for multiple groups.
Design, create, and maintain systems and reports to organize data from meetings for easy access and distribution.
Interpret, apply, and communicate rules, regulations, policies, procedures, and general program information to commission members, stakeholders, and the public.
Prepare and submit travel authorizations, arrange travel itinerary and accommodations, and prepare and submit expense claims for the commission.
Partner with PHD communications to send notifications communicating all commission and sub-committee public meetings.
Complete reimbursements and track payments using multiple databases for the section in collaboration with the program analyst.
Assist analysis unit with administering reports and tracking requirements.
Track manual reports, oversee return mail, and assist with processing revocations.
Ensure confidentiality of all registered cardholders, grow sites, and other sensitive section information.
Perform other duties as required and assigned.
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans . If you are a skilled administrative specialist with experience coordinating and supporting program objectives, apply today!
What are we looking for?
Minimum Requirements
Three years of clerical/secretarial experience which included the following:
Two years at a full performance level performing typing, word processing, or other generation of documents AND
Lead work responsibility or coordination of office procedures.
Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience.
Requested Skills
Experience providing administrative and clerical support.
Experience interpreting and applying Oregon Revised Statutes and Oregon Administrative Rules.
Experience communicating professionally and diplomatically orally and in writing to a variety of diverse people in diverse circumstances.
Experience performing accurate data entry and maintaining databases.
Experience working in government systems and operations.
Experience promoting a culturally competent and diverse work environment.
Proficient in Word, Excel, Outlook, PowerPoint, Publisher or other desktop publishing software, Access or other database software, and Teams and/or Zoom or other virtual meeting software.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
How to Apply
Complete the online application
Complete questionnaire
Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the career worklet.
NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
Questions/Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Cyndi Phipps-Roman at (503) 569-0066 or [email protected] .
TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance.
Additional Information
Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply.
If you are a veteran, you may receive veteran’s preference. If you checked that you are a veteran, you will be required to provide your documents later in the process.
We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire.
If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
Affirmative Action, Equal Opportunity, and Pay Equity
The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values,
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Apply for this job with Oregon Health Authority
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Growth Science is seeking an enthusiastic, driven Product Support Specialist to join our fantastic team. To be successful as a Product Support Specialist, you must have a passion for the products you work with and are continuously expanding your product knowledge. You should have a willingness to inspire clients and the ability to work both independently and within a team.
Your primary responsibility is assisting our customers in getting the absolute best results from our products. Answering all product-related questions in a polite manner and addressing queries promptly. Secondary tasks would include copywriting, marketing and inside sales.
This is a remote position, working from the comfort of your home office. Expected hours of availability are, Monday – Friday, 9AM – 5PM PST.
Mandatory qualifications: Must be extremely knowledgeable about cannabis cultivation, for both large scale commercial farms and home growers, conventional and organic methods, indoor, outdoor, and greenhouse, and you can effectively communicate that in both the written and spoken word. Your main objective will be to answer customer questions and give expert guidance through phone, zoom, email, and various social media platforms. You must have great communication and diplomacy skills to navigate a difficult customer. You are reliable, well organized and respond to communications in a timely manner.
- We also require (at a minimum) an Associates Degree in one of the following areas: Agriculture, Horticulture or Botany.
Secondary qualifications (Possessing more than one of these skills will make you a more ideal candidate for this position.):
· Extensive experience with Growth Science products. If you have direct experience using our products that goes a long way with us.
· Great copywriting skills. The ability to create engaging Instagram posts or write amazing blogs for our website. Marketing skills and social media management. If you have these talents, please include examples of your work with your resume to help you stand out among the crowd!
· Inside sales skills. The ability to handle sales inquiries, close deals, and grow the company’s sales.
Compensation: $60k - $72k annually, plus up to $12k - $36k annually in performance bonuses, depending on skill set and experience. Benefits included.
Job Type: Full-time
Pay: $60,000.00 - $72,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Required)
Experience:
- Client Services & Customer Support: 2 years (Preferred)
- Copywriting: 1 year (Preferred)
- Cannabis Growing: 5 years (Required)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Remote
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