Cannabis jobs at Thrive Medical Cannabis

Join the #1 provider of medical cananbis in the entire State of Texas, Thrive Medical Cannabis, run by Dr. Lisa Gardner, voted Fort Worth's Top Doc for 10 years.

Our mission is to help Texans get access to the medicine they so desperately need. Dr. Lisa Gardner and her team of Physician Assistants are certified to provide qualified patients with a medical cannabis prescription through our virtual consultations.

As the first impression for a new patient, your voice will serve as the "face" of Thrive Medical Cannabis, and you will be a direct representative of Dr. Lisa Gardner. Your primary duties will be answering the phone system to make appointments, give information, and book appointments. This position requires both strong computer and phone skills.

Job Title: Customer Service Specialist

Location: Fort Worth, TX

Employee Type: Full-Time

Summary: Operates telephone system by answering incoming calls, scheduling appointments, and booking appointments to ensure patient care excellence by performing the following duties.

Essential Functions:

· Schedule patient appointments

· Answers incoming telephone calls and responds accordingly

· Receives and conveys detailed and descriptive messages from patients for documentation

· Answers questions about organization and provides callers with address, directions, and other information.

· Other duties may be assigned.

· Extreme attention to detail regarding information and data entry.

Qualifications:

· Minimum of an Associate's Degree required. One year related experience and/or training; or equivalent combination of education and experience.

· Ability to multitask and maintain professional telephone etiquette.

· Computer Database software and Internet software.

· Problem solving skills in standardized situations.

· Ability to work accurately and efficiently.

· Excellent verbal and written communication skills.

· Knowledge of medical terminology helpful.

· Prior customer service representative experience required.

Our employees strive to provide a quality patient-centered experience to our patients and their families.

Job Type: Full-time

Benefits:

• Paid time off
• employee discounts on services provided

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associates Degree (Preferred)

Experience:

• Customer Service: 2 years (Required)

Work Location: One location

Job Type: Full-time

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: One location

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