Cannabis Retail Lead Jobs
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Here are 100 cannabis jobs mentioning "retail lead" in May 2024, at companies like INSA, Groundworks Industries, INSA INC., and Dank's Wellness Emporium, including positions such as Retail Lead, Budtender / Shift Lead - Medical Cannabis Retail, Retail Lead- Salem, and Retail Shift Lead - Full Time.
More than 30+ days
About the company:
The Mint Dispensary was founded in Arizona in 2016, as a patient-centric, affordable, vertically-integrated, state-licensed medical marijuana dispensary serving qualifying patients in the Phoenix-metropolitan area.
The Company’s commitment to its core values, its patients, and its community resulted in exponential growth of its retail brand and the successful opening of its first commercial indoor medical marijuana cultivation facility and its second medical dispensary, in Arizona, in 2018.
Job description
Our retail leads are the next up and coming leadership as we continue to grow. In this role, you will be exposed to managerial experiences, the fast-paced retail life style and we are doing it the "Green Way". Leading others is the biggest impact this role will have within our organization.
Duties:
- The lead with occasionally be exposed to opening and closing duties.
- Have the opportunity to observe and help structure the flow of the retail floor operations to ensure our consumers are being taken care of.
- Maintains quality customer service by establishing and enforcing company standards.
- Developing de-escalation skills managing patient inquiries and complaints, improve customer experience.
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Creating a customer experience unique in the industry, proving patients with product knowledge and making helpful recommendations.
- Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
- Participates in ongoing education and professional development as needed.
- Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
- Coordinates the daily cleaning and organization of the store and stockroom, to assist in smooth workflows.
- Supervises and delegates tasks to team members at the discretion of store management.
- Assistance in executing proper schedule requirements of team members
- Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
- Development exposure to holding team members accountable.
- Creating and fostering the Mint work culture.
- Capable of coaching others in a positive and constructive manner.
- Showcases excellent interpersonal, motivational, and team-building skills.
Qualifications:
- A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
- Applicant must be twenty-one (21) years of age.
- Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
- Valid Arizona Identification.
- Strong verbal and written communication skills.
- Ability to lift and move merchandise up to 35lbs.
- Ability to stand for extended periods of time (3+ hours).
- Ability to operate a computer, POS/register system, keyboards, and scanners.
- Has a strong record of reliable attendance.· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time, exempt
Pay: DOE
Benefits:
- Dental insurance
- Health insurance
- Sick time
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
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Are you seeking a rewarding career in the rapidly expanding cannabis industry? Do you have managerial experience in a retail setting?
Redi, a new cannabis dispensary opening in Natick, is seeking an RSA Shift lead to join our team!
About us:
Redi believes our people are the key to our success! We provide our teams with the tools to succeed and opportunities to advance their skill sets. We're seeking candidates who are looking for a career and not just a job.
We'll provide extensive training about cannabis and its effects and usage. We want our team members to be knowledgeable about the products we sell.
At Redi, we firmly believe in hiring, retaining, and promoting outstanding individuals from different racial, cultural, economic and ethnic backgrounds regardless of their sexual orientation or disability status.
We are a diverse and inclusive company, promoting a discrimination-free workplace and encouraging all employees to use their individuality and talents to support the growth of the company. Accepting, understanding and valuing the differences amongst our employees provides fresh ideas so we continue to be different and never stagnant.
We value our community and are excited to engage with our neighbors. We do this by simply getting involved. Being part of a community means building relationships. We achieve this through planned events and the rewarding experience of volunteerism.
At Redi, we believe social movement's role in society isn't necessarily to achieve an agenda, but more to allow people the opportunity to come together, speak their mind, and make others aware of an issue that may be close to their heart.
Along with a competitive salary, we offer Medical, Dental and Vision benefits, a generous vacation plan as well as an employee discount.
Title: RSA "retail service advisor" Shift Lead
Position: A Dispensary Shift Lead is the front-line supervisor responsible for the duties of all RSA's and acts as a liaison between customers and Redi's management. Shift Leaders ensure that all operational requirements are being met as they oversee RSA interactions and transactions with customers. Shift Leaders seek to continually improve the customer experience by providing feedback on operational procedures, customer experiences, and RSA performance.
Duties, Authority and Supervision:
- Reports directly to the Dispensary General Manager
- Responsible for the RSA duties, assisting customers with additional needs and performing administrative and operational tasks as assigned by the Dispensary Manager and/or Senior leaders.
- Direct reports include all RSA's
Responsibilities:
- Maintains dispensary operations by adhering to Redi Policies and Procedures for the daily operation of the dispensary and fully comply with the state marijuana regulations.
- Supervises, leads and inspires staff through coaching and example setting Ensures the store is stocked, clean and in proper operational order Completes store operational requirements, including interacting and transacting with customers
- Provide analysis and feedback to leadership regarding operational procedures and customer experience to encourage continual improvement
- Responsible for interacting with customers, providing knowledge, information and resources on a regular basis.
- Contributes to team effort by accomplishing related results as needed Ensures staff maintain privacy and confidentiality of sensitive customer information at all times
- Act as a liaison between customers and Redi Management to continually improve the customer experience
- Immediately address any customer conflict or complaints, inspiring long-term customer relationships and loyalty to our brand.
- Utilize the point of sale record keeping system to maintain and managed important information
- Perform daily reconciliation process between the state system and point of sale system where applicable
- Perform bank deposit preparation, ensuring all deposit amounts are accurate, reflect the facility totals as required and are ready for deposit as required - if applicable
- Train new RSA staff and model exceptional RSA service
- Other duties and tasks as assigned
Qualifications:
- 3-5 years of experience in Retail or Hospitality in a supervisory or leadership role,
- Knowledge of basic computer skills, Point of Sale software and cash management
- Excellent leadership, interpersonal, and multitasking skills
- Maintains a detailed knowledge of Redi's software and operating procedures Ability to deal with problems and resolve in a professional manner Passionate and knowledgeable about the benefits of marijuana
Physical capability:
- Constantly perform desk-based computer tasks
- Frequently sitting and standing
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 30 pounds
- An environment with moderate to loud noise level
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, 401k
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Retail Sales Lead - Electric Lettuce Montavilla
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Montavilla
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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DUTIES & RESPONSIBILITIES *
As a Retail Lead, you will support and partner with the General Manager and Assistant General Manager to motivate and mentor 10+ employees. You will be inspiring a team of great people committed to creating a welcoming environment and making Sunrise the #1 dispensary. The Retail Lead must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.
- Work directly with internal customers and external suppliers.
- Assist with developing purchase requisition, follow up, and supplier management processes.
- Manage the buying process, including building assortments based on historical and current product performance.
- analyzing business and managing inventory flow.
- Process purchase orders and work directly with vendors on delivery and follow up.
- Coordinate with inventory team, management, and warehouses as needed.
- Partner with Marketing, the Regional Product Analyst, and the Allocation team to meet product launch strategies and promotional activities.
- Develop and execute strategies to grow the business.
- Negotiate pricing with vendors to protect margins and support promotional activity.
- Identify opportunities to drive sales and margin increases to maximize the business.
- Review business daily, weekly, monthly, annually, developing appropriate initiatives
QUALIFICATIONS *
- Must be at least 21 years of age
- Prior buying experience preferred
- SAP experience preferred
- Excellent computer skills (Excel, Microsoft Word, PowerPoint)
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Must be able to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management
- Ability to uphold a strict level of confidentiality and discretion
- Able to understand and follow written/oral instructions
- Must possess the mental and physical capacities necessary to perform the job duties
- Must possess a valid driver
- Ability to travel domestically
- Must be able to pass a comprehensive background record check
- Must be able to move intermittently throughout the workday.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs.
- to a minimum height of 5 feet and able to push, pull, move, and/orcarry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium whileclimbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspectioninvolving small parts/details.
- Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc.
- Up to 45+ hours weekly with flexible hours depending on store needs.
- Must be available to work occasional evenings, weekends, and holidays.
- Equal Opportunity Employer ?
EDUCATION *
- Associate’s or bachelor’s degree is desirable.
- Minimum High School or G.E.D equivalent is required.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Clinton, MO 64735: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Sunrise Dispensary
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We are The Pottery LA. Going above and beyond is what we do every chance we get, every single day. We offer a competitive wage, ongoing education, and opportunities for advancement.
We are seeking Team Leads who are as passionate about providing exceptional customer service as we are.
This position requires the flexibility to work weekends and holidays.
What You Will Do:
Our Team Leads provide best-in-class customer engagement and drive sales.
You will be an important influence in driving the store’s profitability by guiding our team members in delivering a positive and friendly experience by engaging our customers through thoughtful conversation and exceptional service.
As Team Lead, you will adhere to and enforce all compliance regulations governing the purchasing and selling of Cannabis and Non-Cannabis products and oversee all facets of policy and procedures and operational administrative duties in relation to the store.
Our Team Leads model the way by leading and inspiring the team. They train and develop the team in core competencies of service and product knowledge.
You will assume the role of peer mentor in-store with regards to talent development and employee mentorship.
Additional Responsibilities:
- Partner with store leadership to educate and communicate hourly and daily goals to drive sales.
- Support the development of team members with an aptitude or interest in store leadership to ensure bench strength and succession planning.
- Participate in daily department and store meetings and communicate store and company information and directives to the team.
- Train in Loss Prevention awareness and oversee the adherence to Loss Prevention practices.
- Collaborate with General Manager and Store Leadership to enhance the store environment and efficiently execute all inventory and merchandising tasks; ensure fast and efficient flow of merchandise to the sales floor.
- Upholds excellent customer service and a service-orientated culture.
- Ensure compliance with all BCC, State, and City regulations.
- Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.
- Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications Include:
- Must have a minimum of 2-years’ experience in Management in a retail environment.
- B.A. preferred, but the experience is paramount.
- Must pass a federal background check via Live Scan.
- Must be 21+ years old.
- Experience working in a highly regulated business is desirable.
- Ability to exhibit consistent professional communication, follow through, and problem-solving skills while maintaining a global view of Store operations; use sound judgment when making decisions.
- Willingness to grow as a Lead by going beyond assigned department tasks to take on additional responsibilities.
- Exhibits strong leadership skills amongst peers and has confidence communicating at the store level.
- Previous retail experience highly desired.
- Previous Cannabis experience preferred.
- Regularly requires working mornings, nights, weekdays, weekends, and holidays.
- This position may require you to travel to corporate offices as well as other store locations for training, learning, and development.
AAP/EEO Statement:
The Pottery/Glass House Group provides equal employment opportunities to all individuals regardless of their race, colour, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Job Types: Part-time, Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you available to work mornings, midday, evenings, weekends and holidays?
- Are there any times of the day or days of the week that you cannot work?
- Please describe your experience working in cannabis (exp. a plus but not req'd)
Experience:
- Retail or Customer Service: 2 years (Preferred)
- Retail Lead: 1 year (Preferred)
Work Location: One location
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IMMEDIATE HIRE.
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WE NOW OFFER TIPS FOR ALL EMPLOYEES
About CBD Pros USA
Cultivating World Class Company Culture. Here at CBD Pros USA, we are
quality-oriented. We make sure that not only the products we sell are top shelf, but
our team members are the best of the best as well. Our diverse Texas-based
company is separate from a corporate structure so that we may have a closer-knit
and more positively built team that feels inclusivity and passion to come to work.
You're able to see and hear back amazing testimonies and life-changing differences
with our guests because of our products every day. We work tirelessly to ensure
that not only our guests are happy with the products they purchase from us, but that
our team members can proudly stand behind them as well. Since we have built an
outstanding reputation and have plans to open many more locations in the future,
we have many opportunities for growth. We are constantly looking to promote
from within. We are currently looking for reliable, hard-working, driven, confident,
and passionate members for our team! Customer Service is always our top priority!
We offer four pay/position evaluations a year, with two opportunities for raise and
promotion.
Primary Responsibilities
- Staying up to date within house cannabis education
- Maintaining interpersonal customer relationships
- Tracking and maintaining store needs and cleanliness
- Overseeing day-to-day operations
- Connecting and developing community outreach
- Charting daily interactions and performance vs. goals
- Planning in-store consultation events and mixers
Who you are:
Compassionate
Eager to educate
Innovative
Team Player
Confident
Perks
TIPS
* Generous Product Discounts
* Monthly Bonus Opportunities!
* Shift Coverage Bonus
* Recruiting Bonus, UP TO $600
* Product Bonuses
* PTO for Management
Must be 21 or Older to apply!
Compensation
- Part Time (10-25 hours): $12-$14
- Full Time (30+ hours): $14-$16
- Department Member: $14-$17 $100 product allowance/month 1 day PTO/year
- Store Manager: $16-$18 $200 product allowance/month 3 days PTO/year
Management MONTHLY Bonus (Up to $1,000)
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Allen, TX 75013: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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The Herbal Center, a licensed Denver cannabis business, is interviewing qualified candidates to join our Retail Management team.
A Retail Lead manages the daily operations of the dispensary, including store opening/closing, floor staff training & oversight, regulatory compliance, cash handling, and sales. Primary duties of this role include ensuring dispensary operations support sales and marketing goals while maintaining inventory within a secure, fully compliant facility.
The Retail Lead also works directly with the Operations Manager/ Directors/ Owners and or General Managers to execute operational and sales objectives, maximize revenue goals, and ensure sound retail processes.
MANAGER REQUIREMENTS:
- Prior retail lead experience (2 years)
- Previous management experience leading large teams (2 years)
- Bachelor’s Degree in Business or equivalent in professional and life experience
- Experience working in the medical cannabis industry highly desirable
- Experience working in the health & wellness industry highly desirable
- Must be able to pass a criminal background check
- Must be authorized to live and work in the U.S.
- Must be 21 years old.
PHYSICAL REQUIREMENTS:
- Must stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and move up to 20 pounds and occasionally lift and move up to 50 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
COMPENSATION AND BENEFITS:
- Base pay starts at $17
- Excellent Benefits Package (Health, Dental, Vision) after 90 days
Employment hours are from 8:00a - 10:00pm, 7 days a week. Must be able to work weekends, no exceptions.
TO APPLY: Please attach your RESUME and PICTURE of your badge.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Herbal Center is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Retail Management: 2 years (Required)
License/Certification:
- MED Occupational Badge (Required)
Work Location: Multiple Locations
Apply for this job with The Herbal Center
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Seeking Retail Team Leader for our Berkeley Store!
Summary:
Team Leaders assist to manage our team and provide effective guidance. Team Leaders are responsible for supervising, managing and motivating team members on a daily basis. This position is reserved for passionate team members with a focus on long term growth and development within the cannabis industry and our exemplary organization. Team Leaders act as the contact point for all team members. This role requires nothing less than excellent customer service and superb communication skills, the Team Lead interacts with patients and staff in a positive, respectful manner. Team Leaders are expected to act proactively to ensure smooth team operations and effective collaboration. Ultimately, the Team Leaders lead by example and engage the team to achieve goals.
Essential Job Duties and Responsibilities:
Open and close the dispensary as needed
Process patient verification of records
Contact medical offices as needed
Answer phone calls, promptly return voicemails and email
Communicate regularly with medical professionals
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Supervise the activities and productivity of the dispensary
Assist with hiring and training of employees while providing guidance to team members
Manage and delegate duties and responsibilities to staff when in the MOD position
Uphold inventory best practices with Member Consultants and complete inventory processes as needed
Manage cash handling and registers on a daily basis
Protect guest, staff, and assets from injury damage, or theft through prevention and rapid response
Prepare for major incidents, emergencies, natural disasters and crises
Create, maintain and enforce controls and procedures that are in 100% compliance with all applicable authorities and requirements
Act as a resource for team members: strain and product knowledge
Support the dispensary's strategic alliances and partnerships
Ensure the collective’s reputation and business does not suffer negatively in any manner
Stay abreast of all cannabis industry-specific legislation, actions, and enforcement
Build trust with members and brand partners
Contribute to the construction and implementation of company policy
Provide employees with guidance and growth opportunities and ensure the dispensary is a positive work environment while maintaining productivity and profitability
Represent the collective at community functions and meetings always maintaining professionalism and respect
Attend meetings as necessary
Ensure dispensary compliance with internal, local and state regulations
Ensure strict controls to protect dispensary assets at the direction of management
Engage to resolve escalated patient interactions and ensure patient concerns are solved efficiently, respectfully and promptly
Maintain a positive work environment conducive to trust and respect
Ensure department equipment is functional and maintained
Use discretion with sensitive and confidential security and business information
Maintains the strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills, and Abilities:
Proven ability to manage teams effectively and ensure excellence in training and performance
Possess personal knowledge of the medicinal effects of cannabis and cannabis products
Excellent customer service and communication skills
Basic math skills and ability to make sound financial decisions
Basic computer and information technology skills
Proficiency in Microsoft Office Suite (Word, Excel)
Basic abilities in Adobe Creative Suite (Photoshop, InDesign)
Exceptional conflict resolution, de-escalation and communication skills
Demonstrated passion to serve the medical cannabis community and local neighborhoods
Ability to adhere to the highest customer service with staff and the public at all times
Ability to maintain high standards in a fast-paced, constantly evolving environment
Ability to communicate clearly and effectively in all situations
Possess a high level of organization, patience, and flexibility
Required Education and Experience:
Experience working in Retail Management (1-year minimum)
Experience working in Customer Service (3-5 years minimum)
Experience working in the medical cannabis industry highly desirable
Experience working in medical services/health & wellness industry highly desirable
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Must be able to pass a criminal background check
Must be at least 21 years old
Must speak/write English proficiently
Work Environment
The employee works in a busy retail store with moderate to high noise levels.
This position is primarily located at 2029 Market Street, San Francisco, however, may require traveling to other office locations or off-site meetings as required by the job.
Physical Requirement
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus
Compensation and Benefits:
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Limited Employer-Sponsored Commuter Benefits
Employee Assistance Program Benefits
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
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Job description
Do you consider yourself a self-starting, problem-solving, more-than-driven leader looking to make their way into the Cannabis industry? This might be the opportunity for you! Mint Cannabis is currently looking for ambitious leads for our Bell location!
Duties:
Responsible for opening and closing of the dispensary as needed.
- Ensures the operations of the dispensary run in a smooth and professional fashion.
- Takes on additional duties as needed and does so with a positive attitude.
- Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
- Assists patients with choosing the right products according to their needs.
- Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
- Participates in ongoing education and professional development as needed.
- Demonstrates appropriate interactions with customers and co-workers.
- Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
- Assists in training associates on store operations, product, policies, and procedures.
- Coordinates the daily cleaning and organization of the store and stockroom.
- Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
- Supervises and delegates tasks to team members at the discretion of store management.
- Ensures all necessary breaks and lunches are given.
- Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
- Assists in tracking team member attendance and performance through designated corrective action tracker.
- Consistently communicates and models the culture of Mint Cannabis.
- Capable of coaching others in a positive and constructive manner.
- Showcases excellent interpersonal, motivational, and team-building skills.
Qualifications:
- A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
- Applicant must be twenty-one (21) years of age.
- Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
- Valid Arizona Identification.
- Strong verbal and written communication skills.
- Ability to lift and move merchandise up to 35lbs.
- Ability to stand for extended periods of time (3+ hours).
- Ability to operate a computer, POS/register system, keyboards, and scanners.
· Has a strong record of reliable attendance.· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Salary: $36,000.00 - $41,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
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The Team Lead responsibilities include assisting in overseeing daily dispensary operations. The team lead will also coordinate to ensure proper pricing, advertising, and showcase highlights of our products. The team lead is responsible for assisting in training and educating retail team members regarding proper sales techniques, de-escalation, ensuring customer satisfaction, as well as assisting in implementing proper sales growth strategies.
Overall
- Provide excellent customer service and compassionate care to every patient.
- Assist patients with knowledge of strains, cannabinoids, etc.
- Educate patients on different strains and their effects of various patients’ ailments.
- Educate patients on proper glass and/or accessories which may best facilitate their medication.
- Operate registers efficiently and effectively.
- Assist General Manager with daily tasks associated with running a licensed dispensary.
- Maintains compliance with cannabis laws and regulations.
- Keep up to date on all Arizona Department of Health Services rules and regulations for the Medical Marijuana program and Adult Use program.
- Maintain clean, presentable, and organized shop, budroom, displays, back office, rotating rest room maintenance and workstation.
- Work well with the team / be a team player.
- Cash Handling
- Understand and be able perform POS sales process—including understand proper steps for discounts to ensure uniform ticket prices from all team members
- Listen carefully, identify critical buying situation terminology, and make suggestions to patients to help guarantee customer satisfaction.
- Manages employees and maintains high standards of engagement and world class customer service standards.
- Promotes sales and identify up-selling opportunities for dispensary products—including strains, glassware, accessories, etc.
- Always encourage patients to encourage positive reviews on all Herbal Wellness channels.
- Models and manages all company policies and procedures including efficient cash handling, safe operations, opening and closing procedures and reconciliations.
- Actively use and check email for company updates and communications
- Engage in our social media platform to ensure customer interaction.
- Understand mission and vision statements and always come to work mindful of these core concepts.
- Supervises the staff of a dispensary during an assigned shift.
- Responsible for the hiring, training, and overall performance management of staff to achieve peak performance and development.
- Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
- Maintains store appearance and product presentation to company standards.
- Maintains ordering, incentive, and communication platforms such as Weedmaps, Leafly, Dutchie, etc.
- Provides support to sales associates during peak periods or when scheduling conflicts arise.
- Familiar with standard concepts, practices, and procedures within a particular field.
- Relies on experience and judgment to plan and accomplish goals.
- Perform duties to open and/or close the location.
- May lead and direct the work of others
- Other duties as assigned.
Qualifications
- Must be 21 years of age.
- Ability to acquire a Facility Agent Card through Arizona Department of Health Services.
- Management experience or equivalent.
- At least 1 years’ experience in a retail or customer service setting.
- Must be detail-oriented and pay close attention to accuracy.
- Strong communication and interpersonal skills.
- Must be computer literate, including proficiency in Microsoft Office (word processing, email, google sheets or excel).
- Must be available to accommodate scheduling expectations, including evenings, weekends, and holidays.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Abide by CDC guidelines
Ability to commute/relocate:
- Phoenix, AZ 85024: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: One location
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As a Retail Sales Lead, you will assist with certain aspects of store operations, including but not limited to shift scheduling, training, sales/customer service, cash management, inventory transfers and counting/auditing.
A Sales Lead oversees a retail location's staff and activities to accomplish forecasted revenue for their assigned shift.
Supervisory Responsibilities:
* Implements and adjusts shift schedules and supervises the work of staff on their shift.
* Documents and addresses employee incidents as needed and in accordance with company policy.
* Oversees staff on duty during each shift.
* Maintains and motivates a positive team through communication and motivation
* Confirms daily cash receipts; ensures monies are deposited regularly throughout the business day, and reports are submitted as prescribed by company policies.
* Ensures inventory data is correct by performing spot inventory counts and checks.
* Collaborates with store management team to develop, coordinate, and identify cost-effective strategies.
Requirements Required Skills/Abilities:
* Excellent communication skills.
* Organized with attention to detail.
* Works well under pressure and deadlines; ability to multitask.
* Strong leadership and empathetic people management skills with ability to motivate staff.
* Thorough understanding of company policies and practices.
Education and Experience:
* High school diploma or equivalent required
* Some college coursework preferred, but less formal education with more on-the-job experience may be substituted.
* At least two years of retail supervisory experience.
* Successful completion of company's sales lead training program.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees are required to have Covid - 19 vaccinations and updated boosters during employment.
Ability to commute/relocate:
- Palm Desert, CA 92211: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- Supervisory: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Cannabis 21+
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Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Perkins, OK 74059: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
License/Certification:
- OMMA Certification (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Dank's Wellness Emporium
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Oklahoma City, OK 73162: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- OMMA Certification (Required)
Work Location: One location
Apply for this job with Dank's Wellness Emporium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As a Retail Sales Lead, you will assist with certain aspects of store operations, including but not limited to shift scheduling, training, sales/customer service, cash management, inventory transfers and counting/auditing.
A Sales Lead oversees a retail location's staff and activities to accomplish forecasted revenue for their assigned shift.
Supervisory Responsibilities:
* Implements and adjusts shift schedules and supervises the work of staff on their shift.
* Documents and addresses employee incidents as needed and in accordance with company policy.
* Oversees staff on duty during each shift.
* Maintains and motivates a positive team through communication and motivation
* Confirms daily cash receipts; ensures monies are deposited regularly throughout the business day, and reports are submitted as prescribed by company policies.
* Ensures inventory data is correct by performing spot inventory counts and checks.
* Collaborates with store management team to develop, coordinate, and identify cost-effective strategies.
Requirements Required Skills/Abilities:
* Excellent communication skills.
* Organized with attention to detail.
* Works well under pressure and deadlines; ability to multitask.
* Strong leadership and empathetic people management skills with ability to motivate staff.
* Thorough understanding of company policies and practices.
Education and Experience:
* High school diploma or equivalent required
* Some college coursework preferred, but less formal education with more on-the-job experience may be substituted.
* At least two years of retail supervisory experience.
* Successful completion of company's sales lead training program.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees are required to have Covid - 19 vaccinations and updated boosters during employment.
Ability to commute/relocate:
- Palm Desert, CA 92211: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- Supervisory: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Cannabis 21+
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- Blanchard, OK 73010: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- OMMA Certification (Required)
Work Location: One location
Apply for this job with Dank's Wellness Emporium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Pert-Time Retail Sales Lead - Farma
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Farma is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Retail Compliance Lead
Department: Compliance
Reports to: Compliance Manager
FSLA Status: Exempt
About Us
Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people from enjoying the greater quality of life that cannabis can provide. Our company is founded on two principles: ‘cannabis for humanity’ and ‘change for the better’. ‘Cannabis for humanity’ meaning we put people first in everything we do – from our safe, high quality cannabis plants to our world-class customer experience to our caring workplace environment. ‘Change for the better’ meaning that we have an insatiable desire to make ourselves, our product and our team experience better each and every day. In fact, we are working hard to become and be recognized as a Great Place to Work Best Workplaces in the USA.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. The Retail Compliance Lead will be responsible for ensuring regulatory compliance at all retail locations, including maintaining accurate inventory and assisting with CRA and other regulatory agency inspections and inquiries.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but are not limited to:
· Coordinate and facilitate inventory cycle count and product movement within the stores
· Work with the Compliance Manager and store management to ensure all inventory data is accurate
· Audit the physical inventory to ensure consistency with the virtual inventory
· Research inventory out of balance situations and adjustments; implement controls to reduce adjustments
· Conduct mock inspections and audits to ensure compliance with CRA regulations
· Assist with retail compliance audits with CRA and BFS.
· Advise company leadership on retail compliance regulations and ensure store initiatives are done in compliance with applicable regulations
· Act as the on-site compliance liaison between state and local regulators and other staff
· Ensure workplace health and safety policies and procedures are followed
· Seeks to understand all aspects of distribution and manufacturing and facility usage patterns to effectively plan for compliance and auditing requirements
The Experience You Bring and the Skills we Need:
- 3+ years compliance experience, preferably with focus on inventory and audit and in heavily regulated industry.
- 1 year of compliance experience in cannabis industry preferred.
- Experience reading, interpreting and implementing regulations.
- Must possess understanding of regulatory requirements.
- Strong problem solving and effective communication skills.
- Self-motivated and works well without being micromanaged.
- Strong attention to detail and ability to adhere to strict policies and procedure.
- Well organized and ability to keep deadlines.
- Works well with all peers.
- Effective time-management skills and ability to multi-task.
- Ability to work in a fast-paced, changing and challenging environment.
- Basic Excel, Word, and general compute knowledge.
- Must be exceptionally well organized to handle large amount of inventory data, analysis and reporting.
- Work with managers to maintain an accurate account of non-stock and unavailable inventory.
- Other duties as assigned.
- This is a dynamic team, and as such daily tasks may vary, resulting in a fast paced and lively work environment.
Physical Requirements [DE1]
- Regularly required to sit for long periods of time.
- Travel from different retail stores required.
- Use hands to handle, control, or feel objects, tools, or controls.
- Reach with hands and arms; and talk or hear.
- Occasionally required to stand and walk.
- Frequently lift and/or move up to 20 pounds.
Why You’d Love This Role
You have:
- A high level of professionalism and believe in our founding principles: “Cannabis for humanity” and “Change for the better”. As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.
- A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.
- A desire to change the social perception of cannabis and a passion for humanity.
- A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
- Value integrity and honesty and want to bring those values to the cannabis industry.
- Enjoy being part of a team and sharing your skills with your fellow citizens.
- An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming and processing.
We offer:
- Medical, Dental, Vision benefits active your first day of employment
- Paid time off
- Employee discount
- Employee sponsored life insurance
- Employee assistance program
- 401K & 401K matching
Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
***Must be at least 21 years of age as required by the Marijuana Regulatory Association**
[DE1]Where do we normally include travel requirements? Would want to make sure to include that here- will require regular in-state travel between the stores
Job Type: Temporary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
Work Location: On the road
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Retail Sales Lead - Electric Lettuce Cedar Hills
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Cedar Hills
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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Lead Budtender/ Retail Personal Service Provider
Tedra Health Management LLC
1 year ago
As a Lead Patient Service Provider (budtender), you will operate with direct supervision from the Patient Service Provider management team. You will showcase your excellent communication skills by liaising with all levels of the organization as well as ensuring total customer satisfaction with all patients. You will strive to go above and beyond in your customer service skills by motivating those around you while ensuring efficiency, productivity and accuracy in the dispensary.
Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Lead Dispensary Associate is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Makes recommendations to management team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Assist patients with choosing the right products according to their ailments.
- Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
- Manages inbound phone inquiries and routes calls accordingly.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Adheres to all Medical Cannabis laws.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required
- Experience in leading a team desirable
- Can-do attitude is a must
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Cash register experience with speed and accuracy.
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Ability to manage multiple projects, set priorities and meet deadlines.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
Job Type: Full-time
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position Summary:
Responsible for the day to day inventory management and receiving of product for high-volume retail and delivery cannabis outlet. Ensure proper inventory levels are maintained, care of perishable product is properly executed, FIFO process is being upheld, finished goods are received/stored properly, processed and made ready for sale in a timely manner. Ensures all cannabis products meet or exceed state and local compliance standards. Any items that do not meet or exceed compliance standards are to be rejected, logged for vendor credit and moved to Green Waste, or destroyed immediately.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee, schedule, train, and assign tasks to inventory team members (Budbacks).
- Ensure proper care and First In, First Out (FIFO) rotation of all inventory for retail and delivery outlet.
- Ensure all products are kept in their ideal state to preserve freshness and quality.
- Ensure all technology platforms - inventory, ERP, METRC, POS - are updated with the most accurate product descriptions and on-hand inventory amounts.
- Coordinate with procurement team and management team to ensure proper turnover of inventory to expedite the sale of expiring products.
- Conduct monthly inventory audits and report any loss runs to General Manager and Headquarters.
- Handle all receiving of items, returns, and exchanges with procurement and shipping teams.
- Advise on upcoming "best by" dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration.
- Coordinate with managers for the destruction of expiring products as well as notify the procurement team.
- Ensure all invoices, payables, and returns are properly coded and communicated to the Finance department, ensuring clear communication within the accounting ecosystem.
- Account for all discrepancies within manifests and delivery, and report them to our executive teams and the BCC.
- Responsible for receiving all products, checking in products (ERP and METRC), scanning manifests and COA's; scanning invoices as needed.
- Work closely with Compliance Director and team to ensure regulations are followed and address issues within 24 hours of occurrence.
- Work with other company locations to troubleshoot issues with inventory audits and receiving as needed.
- Ensure new products are ready for sale within 48 hours of receiving.
- Meet with management team regularly to ensure proper follow-up on all action items.
- Accountable for proper disposal of cannabis waste, both physically and systemically.
- Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items.
- Always ensure proper ambiance and cleanliness of inventory and secure storage areas.
- Ensure the Urbn Leaf brand is always being properly represented.
- Participate in the quarterly venue cleanings.
- Abide by all policies and procedures of the company.
- Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly to the facilities team.
- Intimately understand state and local cannabis regulations to maintain compliance of the venue.
- Inform employees of new products, and assist in the making of the displays for new products.
- Account for all non-cannabis items.
- Create/update logs for efficient systems within inventory.
Qualifications:
- At least three years of inventory management experience in a high-volume environment, with knowledge of cannabis and cannabis products; or one year of inventory management in a high-volume cannabis retailer.
- ERP system experience required. METRC experience preferred.
- Must be able to input and access data in ERP system, METRC, delivery systems, and use technology devices.
- Must be comfortable learning new skills.
- Must have a hands-on, proactive management style.
- Must be familiar with local and state cannabis laws, as well as BCC regulations.
- Must be highly adaptable and comfortable with an environment that can change rapidly.
Skills and Attitudes:
- Must be motivated, hardworking, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Understand department service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
- Must have strong communication skills and responsiveness to e-mails.
Education:
Must have one of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Three years' relevant experience and/or training
- Equivalent combination of education and experience
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
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Job Title: Inventory Lead (Retail)
Department: Retail
Supervisor: Retail Inventory Assistant Manager
Home Location: Springfield, MA
Position Summary
The Inventory Lead will be responsible for a blend of Specialist and Assistant Inventory Manager job functions. The Inventory Lead is responsible for providing supervisory support to the Assistant Inventory Manager, including assigning daily division of duties and resolving issues. Inventory Leads must model the way regarding Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Serves as a backup in Assistant Inventory Manager’s absence to perform investigation of variances and prepare report of findings for resolution and prevention of recurrence
- Has permissions to make inventory adjustments for cylce count variances only
- Conducts waste conversions through METRC
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Supervises Inventory team by ensuring team is on task and maintaining compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment within the vault
- Coordinates closely with Retail to ensure accuracy of item availability
- Maintains website compliance and proper testing input
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 1 year of inventory management experience required
- At least 1 year of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others.
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
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Are you seeking a rewarding career in the rapidly expanding cannabis industry? Do you have managerial experience in a retail setting?
Redi, a new cannabis dispensary slated to open in Natick in November, is seeking an RSA Shift lead to join our team!
About us:
Redi believes our people are the key to our success! We provide our teams with the tools to succeed and opportunities to advance their skill sets. We're seeking candidates who are looking for a career and not just a job.
We'll provide extensive training about cannabis and its effects and usage. We want our team members to be knowledgeable about the products we sell.
At Redi, we firmly believe in hiring, retaining, and promoting outstanding individuals from different racial, cultural, economic and ethnic backgrounds regardless of their sexual orientation or disability status.
We are a diverse and inclusive company, promoting a discrimination-free workplace and encouraging all employees to use their individuality and talents to support the growth of the company. Accepting, understanding and valuing the differences amongst our employees provides fresh ideas so we continue to be different and never stagnant.
We value our community and are excited to engage with our neighbors. We do this by simply getting involved. Being part of a community means building relationships. We achieve this through planned events and the rewarding experience of volunteerism.
At Redi, we believe social movement's role in society isn't necessarily to achieve an agenda, but more to allow people the opportunity to come together, speak their mind, and make others aware of an issue that may be close to their heart.
Along with a competitive salary, we offer Medical, Dental and Vision benefits, a generous vacation plan as well as an employee discount.
Title: RSA "retail service advisor" Shift Lead
Position: A Dispensary Shift Lead is the front-line supervisor responsible for the duties of all RSA's and acts as a liaison between customers and Redi's management. Shift Leaders ensure that all operational requirements are being met as they oversee RSA interactions and transactions with customers. Shift Leaders seek to continually improve the customer experience by providing feedback on operational procedures, customer experiences, and RSA performance.
Duties, Authority and Supervision:
- Reports directly to the Dispensary General Manager
- Responsible for the RSA duties, assisting customers with additional needs and performing administrative and operational tasks as assigned by the Dispensary Manager and/or Senior leaders.
- Direct reports include all RSA's
Responsibilities:
- Maintains dispensary operations by adhering to Redi Policies and Procedures for the daily operation of the dispensary and fully comply with the state marijuana regulations.
- Supervises, leads and inspires staff through coaching and example setting Ensures the store is stocked, clean and in proper operational order Completes store operational requirements, including interacting and transacting with customers
- Provide analysis and feedback to leadership regarding operational procedures and customer experience to encourage continual improvement
- Responsible for interacting with customers, providing knowledge, information and resources on a regular basis.
- Contributes to team effort by accomplishing related results as needed Ensures staff maintain privacy and confidentiality of sensitive customer information at all times
- Act as a liaison between customers and Redi Management to continually improve the customer experience
- Immediately address any customer conflict or complaints, inspiring long-term customer relationships and loyalty to our brand.
- Utilize the point of sale record keeping system to maintain and managed important information
- Perform daily reconciliation process between the state system and point of sale system where applicable
- Perform bank deposit preparation, ensuring all deposit amounts are accurate, reflect the facility totals as required and are ready for deposit as required - if applicable
- Train new RSA staff and model exceptional RSA service
- Other duties and tasks as assigned
Qualifications:
- 3-5 years of experience in Retail or Hospitality in a supervisory or leadership role,
- Knowledge of basic computer skills, Point of Sale software and cash management
- Excellent leadership, interpersonal, and multitasking skills
- Maintains a detailed knowledge of Redi's software and operating procedures Ability to deal with problems and resolve in a professional manner Passionate and knowledgeable about the benefits of marijuana
Physical capability:
- Constantly perform desk-based computer tasks
- Frequently sitting and standing
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 30 pounds
- An environment with moderate to loud noise level
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, 401k
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Want to work in a dispensary that values its employees as muchas its patients and customers? Does a supportive and inclusive environment driven by feedbackand opportunity for development and growth appeal to you? Come join us at InsaCannabis, where we're in the business of making your day better! Here at Insawe create the best possible patient experience through authenticity and aredriven by a true passion for what we do. Our culture stems from our coreconcept: “We sell cannabis for real life”. We will always have an open heartand mind to all. Insa is the result of two childhood friends simply wanting tobring cannabis to real people and we're looking for people to help realize thatvision.
We offer a generous vacation andsick pay package and Company-sponsored health, dental, and vision plans, inaddition to other insurance options. We also offer 401K with generous companymatch as well as fun perks such as employee discounts and free swag.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem, MA
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Lead Retail Associate aka Lead Budtender (SW Denver)
Silver Stem Fine Cannabis
1 year ago
Description:
Position summary:
The Silver Stem Fine Cannabis (SSFC) Lead Budtender is responsible for representing Silver Stem on the retail level and is the face of our brand. The SSFC Lead Budtender is responsible for maintaining functionality by delegating tasks to Budtenders, identifying strengths and weaknesses in the team, and building on assets. Assist with creating an efficient and fluid store by supporting the Inventory Control Associate, Assistant, and Store Managers. Keep clear and consistent communication among all levels of SSFC Staff including Corporate Representatives.
Essential duties and responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.All Front Desk Associate duties and responsibilities:
- Patient intake (Dual and medical licensed locations only)
- Full understanding of our Primary Patient Program and its benefits
- Customer check-in
- Full understanding of our Silver Seeds membership program and its benefits
- Identification verification
- Proper phone and email etiquette
- Vendor and Visitor Check-in Protocol
- Updating online product menus
- In house, Colorado Pot Guide, Leafly, etc.
All Budtender duties and responsibilities:
- Understand and fully utilize SSFC’s Point of Sale (POS) system, Flowhub
- Register use
- Opening and Closing drawers
- Utilizing only the register assigned
- Dropping cash from drawers
- Buying change
- Processing payment
- Voiding Transactions
- Returns
- Checking in Primary Patients and Silver Seeds Customers
- Using discounts, points, coupons
- Adding products into virtual shopping carts in POS
- Overseeing returns and implementing the SSFC Return Policy
- Troubleshooting our POS system
- Exit Procedures
- Adhere to SSFC cash handling policies and procedures
- Ensure completion of daily store operations
- Assist with daily inventory audit procedures
- Maintain knowledge of basic company security requirements
- Monitor and maintain store presentation
- Assist Inventory Control Associate with product Quality Control (QC) and sales floor stock
- Acting as Manager on duty (MOD) when management is unavailable
Essential qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Experience in a similar capacity of retail and customer service
- Knowledge of basic computer functions and working on various software and programs
- Good written and verbal communication skills
- Must have obtained a valid key badge from the Colorado Marijuana Enforcement Division prior to date of hire, or have the ability to upgrade from Support to Key upon hire/promotion
- Must be able to individually lift up to 25 lbs
- Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time
* * Silver Stem Fine Cannabis has a mandatory vaccination policy except for medical and/or religious exceptions for not receiving the COVID-19 vaccine. All employees must be fully vaccinated against COVID-19 or be in the process of getting fully vaccinated prior to the start date. All employees must provide truthful and accurate information about their COVID-19 vaccination status.
**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**
Apply for this job with Silver Stem Fine Cannabis
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Mission:
The Retail Sales Lead is primarily responsible for supervising all Retail Sales Associates and ensuring a positive, excellent customer service experience. The Retail Sales Lead is responsible for proactively identifying personnel or customer service issues. The employee in this role must possess the ability to multitask, communicate effectively with others, and be accountable to individual and team results in a dynamic and fast paced retail environment. This is an hourly, non-exempt, full time position, reporting to the General Manager.
Essential Functions:
- Manages sales floor workflow, including supervision of sales floor associates and ensuring adherence to break/lunch schedule
- Observes customer service activities and gives budtenders feedback to provide excellent customer service
- Supports Retail Management with tasks as directed; participates in meetings as requested
- Operates cash register to complete customer transactions, if needed
- Works with Retail Management to resolve employee disputes or concerns
- Maintain standard operating processes and procedure documentation for sales procedures
- Maintain product knowledge and dispensary training materials
- In coordination with the Retail Manager, train and develop Retail Associates on products in inventory and dispensary inventory standard operating procedures.
- Collaborate with Retail Management to assure that daily operations at the dispensary retail outlets run smoothly and efficiently
- Other duties as assigned
Required Education, Skills and Experience:
Education and Experience:
- High school diploma or the equivalent in work experience
- 1-2 years experience supervising retail employees
- 1-2 years customer service, sales and/or retail experience
- Must be 21 years of age or older
Knowledge, Skills and Abilities:
- Exceptional customer service skills
- Ability to effectively use software utilized at the dispensary retail outlets
- Knowledge of or interest in cannabis
- Strong teamwork and effective communication skills
- Reliability and trustworthiness
- Professional, presentable appearance and dress
- Basic business math, including counting change and products
- Extensive knowledge of or interest in cannabis including consumption methods, recreation and medical marijuana laws, strains and more
Physical Demands:
- The employee is frequently required to use hands to type, handle, see and feel
- The employee is regularly required to walk, sit, talk and hear
- The employee is regularly required to stand, stoop, kneel, crouch or reach
- The employee must have the ability to occasionally safely lift and/or move a minimum of 40 lbs.
EEOC Policy Statement Legal compliance with Americans with Disabilities Act (ADA) and Fair Labor Standards Act (FLSA): We are an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Apply for this job with Grupo Flor
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Springfield
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DUITES AND RESPONSIBILITIES
- Support practices, policies, and strategies that support a continuous improvement culture
- Ensure accuracy and compliance in all transactions
- Model the company core values at all times when representing the company
- Communicates the details of daily operations to management
- Oversee procedures related to opening, operations, and closing of the retail store
- Participate in recruiting, training, continuous development, and success of employees
- Stay informed and knowledgeable about state and local laws, regulations and industry news
- Interface with regulators and law enforcement as required
- Oversee all aspects of the sales floor to maintain a clean, inviting, professional environment
- Perform inventory reconciliation as required
- Report all adverse events; participate in or lead deviation investigations
- Additional duties as requested
KNOWLEDGE, SKILLS AND EXPERIENCE:
- One year of progressively responsible retail experience
- Experience in the cannabis industry required
- Understanding of inventory management practices
- Expert level knowledge of strains, genetics, growing and effects of cannabis and cannabis infused products
- Working knowledge of Microsoft Office and current electronic POS, and generally computer literate • Ability to work evenings, weekends, and holidays to meet the needs of a fluid schedule and changing priorities
- Integrity beyond reproach
- Excellent oral and written communication skills
- Desire to achieve success and a work ethic to match
- Must be at least 21 years old and must pass criminal record check
EXPECTATIONS:
- Provide exceptional customer service to every person who enters the facility
- Generate sales through customer interaction, product assistance, and suggestive selling
- Educate new clientele on the different effects of cannabis
- Prevent asset loss through proper floor awareness
- Execute an attention to detail by performing counter transactions without errors or shortages
- Adhere to store visual directives, maintenance standards, and cleanliness standards
- Consistently exemplify a teamwork attitude with management and coworkers to improve personal and store performance
- Communicate effectively with management and coworkers concerning business issues and opportunities
- Comply with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
- Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrinkage to achieve store goals
- Complete all other duties as assigned
KEY PERFORMANCE INDICATORS:
- All sales and inventory information is current and accurate in the electronic Point of Sale (POS) System
- All supporting records, logs, ledgers and documentation is current and accurate
- The sales floor is clean, inviting, professional, and compliant at all times
- Maintain staff turnover rate at or below goal
- Deliver performance appraisals 100% on time
- Achieve or exceed retail sales goals
Apply for this job with Sonoma Cho
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as muchas its patients and customers? Does a supportive and inclusive environment driven by feedbackand opportunity for development and growth appeal to you? Come join us at InsaCannabis, where we're in the business of making your day better! Here at Insawe create the best possible patient experience through authenticity and aredriven by a true passion for what we do. Our culture stems from our coreconcept: “We sell cannabis for real life”. We will always have an open heartand mind to all. Insa is the result of two childhood friends simply wanting tobring cannabis to real people and we're looking for people to help realize thatvision.
We offer a generous vacation andsick pay package and Company-sponsored health, dental, and vision plans, inaddition to other insurance options. We also offer 401K with generous companymatch as well as fun perks such as employee discounts and free swag.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem, MA
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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Heal, a vertically integrated cannabis company providing recreational cannabis products paired with exemplary customer service, has an opening at our location in Sturbridge, MA. We are currently looking for a passionate individuals to join and support our team, who have meticulous attention to detail and take pride in the output of the quality of their work. You will have the opportunity to become a leader in one of the newest and fastest growing professional sectors in the country and work side by side with individuals who take pride in providing cannabis lovers with the highest quality products and service in the industry.
This position, in collaboration with the dispensary team, will monitor all day to day activities at the dispensary; strictly following all state regulations, protocols and SOPs established by senior management and ownership - and contributing as a collective whole to ensure customer satisfaction and deliver impeccable service to our clientele. Ideally, qualifying candidates should have previous experience working in retail with a dedicated team and culture; driving sales and meeting team goals; and assisting with customer flow in a high volume atmosphere. This position will require continuous education and customer support while acting as a liaison to the local community, which requires a strong background and familiarity with all cannabis products across the spectrum - including strain lineages, product varieties and compositions, consumption mechanisms, etc
CORE JOB REQUIREMENTS
- *Follow all policy, protocol and SOPs set forth by management and in accordance with state laws and regulations
- Record and maintain accurate counts for all product inventory by assisting with daily audits and making reconciliations when necessary
- Responsible for enforcement of compliance with all employees and company products in accordance with state laws and cannabis code and regulation
- Ensure outstanding guest service with a friendly environment, focusing on customer experience and providing product knowledge or education when needed
- Open and/or close store, including: securing products and the facility, auditing accurate inventory and cash counts, updating POS systems, etc
- Keep a clean and well-organized office and vault area
- Excellent problem solving skills and ability to resolve matters in a professional manner
- Computer literacy in word processing and database management (Excel, Google, Word)
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- High School Diploma or GED equivalent (preferred)
- Two Years of supervisor/managerial experience and previous cannabis service experience preferred
- Ability to pass a background check
- Must be at least 21 years of age
If you have a desire to build a dynamic career in the cannabis industry, Heal offers you the ability to collaborate cross functionally to ignite your curiosity and unlock your true potential while also harnessing a depth of skills and expertise in a single field.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- Evening shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
We follow all CDC, state, and local guidelines to ensure the safety of our employees and customers.
Ability to commute/relocate:
- Provincetown, MA 02657: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position Summary:
Responsible for the day to day inventory management and receiving of product for high-volume retail and delivery cannabis outlet. Ensure proper inventory levels are maintained, care of perishable product is properly executed, FIFO process is being upheld, finished goods are received/stored properly, processed and made ready for sale in a timely manner. Ensures all cannabis products meet or exceed state and local compliance standards. Any items that do not meet or exceed compliance standards are to be rejected, logged for vendor credit and moved to Green Waste, or destroyed immediately.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee, schedule, train, and assign tasks to inventory team members (Budbacks).
- Ensure proper care and First In, First Out (FIFO) rotation of all inventory for retail and delivery outlet.
- Ensure all products are kept in their ideal state to preserve freshness and quality.
- Ensure all technology platforms - inventory, ERP, METRC, POS - are updated with the most accurate product descriptions and on-hand inventory amounts.
- Coordinate with procurement team and management team to ensure proper turnover of inventory to expedite the sale of expiring products.
- Conduct monthly inventory audits and report any loss runs to General Manager and Headquarters.
- Handle all receiving of items, returns, and exchanges with procurement and shipping teams.
- Advise on upcoming "best by" dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration.
- Coordinate with managers for the destruction of expiring products as well as notify the procurement team.
- Ensure all invoices, payables, and returns are properly coded and communicated to the Finance department, ensuring clear communication within the accounting ecosystem.
- Account for all discrepancies within manifests and delivery, and report them to our executive teams and the BCC.
- Responsible for receiving all products, checking in products (ERP and METRC), scanning manifests and COA's; scanning invoices as needed.
- Work closely with Compliance Director and team to ensure regulations are followed and address issues within 24 hours of occurrence.
- Work with other company locations to troubleshoot issues with inventory audits and receiving as needed.
- Ensure new products are ready for sale within 48 hours of receiving.
- Meet with management team regularly to ensure proper follow-up on all action items.
- Accountable for proper disposal of cannabis waste, both physically and systemically.
- Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items.
- Always ensure proper ambiance and cleanliness of inventory and secure storage areas.
- Ensure the Urbn Leaf brand is always being properly represented.
- Participate in the quarterly venue cleanings.
- Abide by all policies and procedures of the company.
- Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly to the facilities team.
- Intimately understand state and local cannabis regulations to maintain compliance of the venue.
- Inform employees of new products, and assist in the making of the displays for new products.
- Account for all non-cannabis items.
- Create/update logs for efficient systems within inventory.
Qualifications:
- Must be at least 21 years of age or older
- At least three years of inventory management experience in a high-volume environment, with knowledge of cannabis and cannabis products; or one year of inventory management in a high-volume cannabis retailer.
- ERP system experience required. METRC experience preferred.
- Must be able to input and access data in ERP system, METRC, delivery systems, and use technology devices.
- Must be comfortable learning new skills.
- Must have a hands-on, proactive management style.
- Must be familiar with local and state cannabis laws, as well as BCC regulations.
- Must be highly adaptable and comfortable with an environment that can change rapidly.
Skills and Attitudes:
- Must be motivated, hardworking, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Understand department service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
- Must have strong communication skills and responsiveness to e-mails.
Education:
Must have one of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Three years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations
- Valid California identification
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
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The Operations Lead is responsible for managing all inventory processes including receiving, cycle counts, and transfers. The Operations Lead is responsible to maintain and ensure inventory accuracy and integrity. The Operations Lead requires a thorough understanding of the internal and state inventory management systems.
What You'll Do
- Align and comply with company policies, procedures, and The Parent Company Values; Absolute Integrity, Positive Energy, Bias Toward Action, Connectedness, and Truth-Seeking.
- Adheres to and enforces all city and state regulations, as well as company policies and procedures; educates the team and ensures compliance.
- Lead by example and coach the retail team on inventory control best practices.
- Manage all product deliveries and follow correct intake processes both physically and digitally.
- Oversee the Operations Associates and Driver Associates as assigned to your location.
- Maintain the cleanliness and organization of inventory storage rooms.
- Ensure all inventory-related paperwork is filed and organized.
- Maintain all inventory logs and other digital tracking documents.
- Lead all cycle counts and end-of-year physical audits; create inventory adjustments as needed when discrepancies are present.
- Investigate inventory discrepancies and create action plans to prevent future variances.
- Partner with retail leaders as it relates to inventory control.
- Identify and solve inventory control opportunities.
- Support digital menu inventory accuracy.
- Perform store opening and closing procedures including completing and reviewing AM/PM Checklists and all applicable logs.
- Fulfill guest orders accurately and efficiently while being scrupulous about inventory accuracy.
- Maintain professionalism in appearance, approach, and communication.
- Other duties and responsibilities as outlined + assigned by SM, Corporate partners, and DM/RD.
What You Have
- 1-2 years of retail leadership or customer service-related experience.
- Entry-level knowledge of cannabis products and related vocabulary is preferred.
- Cannabis experience is a plus but not required.
- Strong organizational, communication, and problem-solving skills.
- Ability to multitask and prioritize.
- Must be reliable and dependable with a good work ethic.
- Must be able to adapt to a changing work environment.
- Ability to work as part of a team.
- Strong attention to detail.
- Strong computer skills including proficiency in Google Suite, and Microsoft Office, comfortability with retail software and databases.
Working Environment
- This position will work in an indoor facility with controlled temperatures. There may exposure to bright lighting, loud equipment, and airborne particles. This position requires working in proximity to customers and staff.
- This role requires on-site presence.
Job Requirements
- Work revolves around objectives, projects, and priorities, not hours. The Sales Associate must be able to work weekends, holidays, and occasional overtime as needed.
- Must be 21 years of age or older.
- Must comply with all legal or company regulations for working in the industry.
- Selected candidate will be required to complete a post-offer, pre-employment background check with the local law enforcement as applicable.
Physical Requirements
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to do some lifting, squatting, bending, pushing, and pulling.
- Must be able to lift and carry up to 50 pounds on a regular basis without assistance.
- Must be able to stand, walk, sit, bend, lift, push, pull, talk, and hear for extended periods of time.
Applicants must be authorized to work for ANY employer in the US.
We are unable to sponsor or take over sponsorship of employment Visa at this time.
The Parent Company is an equal opportunity employer.
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Springfield
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
A Team Lead is responsible for creating the customer experience that accurately reflects and promotes our core values. You will be building and maintaining strong relationships and driving sales through outstanding services. The ideal candidate will help lead the retail teams to deliver exceptional service by meeting individual needs, exceeding expectations and demonstrating excellent knowledge of products. The Team Lead will assist store leaders by supervising all employees, overseeing sales, merchandising, customer service, and all operational functions.
Responsibilities
- Oversee and coordinate the daily activities in the store including overseeing the duties of the sales associates
- Ensures all team members are engaged in promoting our values and selling products that meet or exceed the customers’ expectations.
- Lead by example to meet and/or exceed personal sales and KPI goals while supporting the Associates to do the same
- Encourage sales growth by generating excitement among the store team around new products and services.
- Ensure that all Associates stay up to date with product knowledge, promotions, and in-store events.
- Ensure that all customer complaints, issues or concerns have been attended to with a resolution that has a positive impact on the customer experience and financial outcome of the store
- Create a positive experience for each customer while fostering a culture of trust
- Assist store leaders by providing ongoing feedforward to the store associates to help improve financial performance, customer experience, and employee experience
- Lead store operations which includes maintaining visual merchandising standards, backroom standards, inventory accuracy, shrinkage, displays, and promotional signage
- Ensure employees understand operational excellence standards, hold the team accountable to maintain consistency in foundational excellence of the store
- Maintain back of house inventory standards (which include inventory cycle count process)
- Oversee cash/credit- card handling, store standards, including merchandising standards in order to prevent loss
- Actively participates in and stay engaged with community events, outreach programs, employee activities to help build community trust and team cohesion
Qualifications and Requirements
- Action oriented; taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
- Collaborates; building partnerships and working collaboratively with others to meet shared objectives
- Communicated effectively; developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Decision quality; making good decisions and timely decisions that keep the organization moving forward
- Demonstrates self awareness using a combination of feedforward and reflection to gain productive insight into personal strengths and weaknesses
- Drives results by consistently achieving individual and store results, even under tough circumstances
- Ensures accountability by holding self and others accountable to meet commitments
- Instills trust by gaining the confidence and trust of others through honesty, integrity and authenticity
- Manages complexity by making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
- Strong customer focus; prioritizes building strong customer relationships and delivering customer- centric solutions
- Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Prior leadership experience with customer service in retail, hospitality or cannabis industry is a plus
- Able to work days, nights, holidays and weekends
- Follows store/company code of conduct
- Minimum 21 years of age
What we bring to the table
- What we bring to the table: Our co-workers are a close-knit, intelligent, and motivated team.
- We care about you. We offer competitive health, dental, and vision insurance for employees and their dependents to full-time employees
- We value diversity and inclusivity.
- 401(k) plan with eligibility to enroll at 6 months
- We value diversity and inclusivity.
- We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We believe cannabis is a force for good, and will make positive impacts to society, the economy and the environment.The history of cannabis and social reform go hand in hand. We honor the struggles of the past by building a better future. NorCal Cannabis recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law. We believe that in our differences, we find strength.
We are committed to equality, diversity, multiculturalism, and inclusion. We know we will always have to work to contribute to making our world a more equitable place. We focus first on building a values driven foundation inside the physical and virtual walls of our company and make concerted efforts to engage in the local communities we operate in and the global community for which we are citizens.
NorCal Cannabis also strives to be a steward of our ecological environment, knowing that our business’s health and health of our people is dependent and integrally connected to the health of the earth's ecosystem. We do our best to tread lightly.
How to apply
If you’re interested, send a cover letter (we’d love to hear about your exposure to cannabis and the industry in general, if any), resume and LinkedIn profile to [email protected] with the subject line of “APPLICANT: [job title], [your name]”
NorCal Cannabis is an Equal Opportunity Employer.
Apply for this job with NorCal Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
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Happy Time is looking for an experienced Weekend/Night Shift Lead to join our team!
The perfect candidate for us would:
-Must be 21+
-Has direct knowledge of LCB and I-502 rules and legislation
-Is able to lead, motivate and inspire the crew to great performance
-Prioritizes team work and welcomes input and feedback
-Looks to establish a culture of positive energy, accountability and togetherness
-Is comfortable giving direct instructions and constructive feedback to staff members
-Has excellent communication skills and is able to apply them when working with both upper management and staff members
-Has great attention to detail and thoroughly follows all policies and procedures established by the company
The ideal candidate must also possess:
-Previous dispensary leadership/management experience, cash-handling management and positive attitude
RESPONSIBILITIES:
- Sets direction and expectations for the staff.
- Manages up to 3 retail staff members
- Provides daily guidance, training, development and on the spot feedback for staff members.
- Responsible for overall satisfaction, safety and security of all customers and employees.
- Prioritizes customer service and is committed to top level customer experience
- Troubleshoot aspects of store technology to ensure the operations are functioning properly.
- Utilizes conflict resolution to mitigate customer complaints, issues, returns and exchanges using proper procedures
- Engages and participates in inventory related audits
- Audits and conducts cash reconciliations
- Maximizes overall store productivity by overseeing all procedures and processes to ensure effective compliance
- Builds customer loyalty by coaching employees to educate, inform and guide customer sales appropriately
REQUIREMENTS:
- Must be a WA State resident and have a valid WA State ID
- Prior dispensary experience strongly preferred
- Ability to work 30+ hours per week (Weekend/Night availability is a must)
- Demonstrates excellence in verbal and written communication
- Ability to train, coach, and develop associates at all levels
- Passionate about retaining high performing sales associates
- Proficiency in working in a fast-paced, demanding work environment
- Ability to communicate and work closely with Assistant Managers and Staff Members
- Open availability to work Nights,Weekends and Holidays as needed
- Ability to pass a pre-employment background check
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Required)
Experience:
- Dispensary: 2 years (Preferred)
Work Location: One location
Apply for this job with Happy Time LLC
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Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
DUTIES & RESPONSIBILITIES *
As a Retail Lead, you will support and partner with the General Manager and Assistant General Manager to motivate and mentor 10+ employees. You will be inspiring a team of great people committed to creating a welcoming environment and making Sunrise the #1 dispensary. The Retail Lead must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.
- Work directly with internal customers and external suppliers.
- Assist with developing purchase requisition, follow up, and supplier management processes.
- Manage the buying process, including building assortments based on historical and current product performance.
- analyzing business and managing inventory flow.
- Process purchase orders and work directly with vendors on delivery and follow up.
- Coordinate with inventory team, management, and warehouses as needed.
- Partner with Marketing, the Regional Product Analyst, and the Allocation team to meet product launch strategies and promotional activities.
- Develop and execute strategies to grow the business.
- Negotiate pricing with vendors to protect margins and support promotional activity.
- Identify opportunities to drive sales and margin increases to maximize the business.
- Review business daily, weekly, monthly, annually, developing appropriate initiatives
QUALIFICATIONS *
- Must be at least 21 years of age
- Prior buying experience preferred
- SAP experience preferred
- Excellent computer skills (Excel, Microsoft Word, PowerPoint)
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Must be able to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management
- Ability to uphold a strict level of confidentiality and discretion
- Able to understand and follow written/oral instructions
- Must possess the mental and physical capacities necessary to perform the job duties
- Must possess a valid driver
- Ability to travel domestically
- Must be able to pass a comprehensive background record check
- Must be able to move intermittently throughout the workday.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs.
- to a minimum height of 5 feet and able to push, pull, move, and/orcarry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium whileclimbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspectioninvolving small parts/details.
- Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc.
- Up to 45+ hours weekly with flexible hours depending on store needs.
- Must be available to work occasional evenings, weekends, and holidays.
- Equal Opportunity Employer ?
EDUCATION *
- Associate’s or bachelor’s degree is desirable.
- Minimum High School or G.E.D equivalent is required.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Clinton, MO 64735: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Sunrise Dispensary
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Ascend Cannabis Co. – Retail Shift Lead Associate
- Job Title:
Retail Shift Lead
- Location:
3555 S Yosemite St. Denver, CO 80237
- Pay Rate:
$18.00- $20.00 per hour plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
The Retail Shift Lead Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates. The Retail Shift Lead Associate will support Management by delegating tasks to Retail Associates, opening and closing the store, processing incoming products, inventory audits, and oversight of the productivity of the sales floor. The Retail Shift Lead Associate assures product quality, customer satisfaction, and employee morale, while conducting day-to-day operations within the facility.
Essential Duties and Responsibilities
- Maintain a friendly, courteous, and compassionate demeanor at all times.
- Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism.
- Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary.
- Provide tour of dispensary sales floor, making product recommendations to patrons.
- Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products.
- Maintain knowledge of all products and accessories for sale in the dispensary.
- Utilize well-versed knowledge of cannabinoids and how they affect the body.
- Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions.
- Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron.
- Monitor and enter patron orders into POS system.
- Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards.
- Ensure compliance, security and health standards are met at all times.
- Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms.
- Verify correct use of MED-required packaging and labeling, according to policy, at the time of sale.
- Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions.
- Accurately process transactions and ensure all patrons are issued a receipt.
- Protect assets by using a counterfeit detector pen to prevent the acceptance of counterfeit bills.
- Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met.
- Assign day-to-day tasks to Retail Associates on the sales floor and in production areas and oversee performance quality.
- Report Retail Associate performance quality and concerns to Manager(s) on Duty.
- Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor
- Properly communicates concerns of patrons or employees to Management.
- Resolves or de-escalates any situation stemming from patrons or employees.
- Transfers and moves out any necessary products onto the sales floor.
- Communicate inventory concerns and identifies out-of-stock products and relays that information to Management, if needed.
- Perform inventory audits in accordance with company standards.
- Complete all duties in a timely manner consistent with company standards.
- All other job duties as assigned
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
Apply for this job with Ascend Cannabis Co.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as muchas its patients and customers? Does a supportive and inclusive environment driven by feedbackand opportunity for development and growth appeal to you? Come join us at InsaCannabis, where we're in the business of making your day better! Here at Insawe create the best possible patient experience through authenticity and aredriven by a true passion for what we do. Our culture stems from our coreconcept: “We sell cannabis for real life”. We will always have an open heartand mind to all. Insa is the result of two childhood friends simply wanting tobring cannabis to real people and we're looking for people to help realize that visi!
We offer a generous vacation andsick pay package and Company-sponsored health, dental, and vision plans, inaddition to other insurance options. We also offer 401K with generous companymatch as well as fun perks such as employee discounts and free swag.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Easthampton, MA
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Summary Description
The Team Leads assist the Manager-on-Duty and Store Manager in leading sales activities for Cannabis Guides on the Sales Floor. Team Leads motivate Cannabis Guides to deliver Outstanding Customer Experiences through compliance to Company Policies and Procedures and modeling best selling practices on the Sales Floor. Team Leads embrace the Company’s Mission, Purpose, Values, and Key Performance Indicator Targets as an example of how to excel in their role. Becoming a Team Lead is the first step into Store Leadership and demonstrates commitment for future growth and development.
Reports To
Team Leads report to the Manager-on-Duty daily during their shift and to the Store Manager for personal development.
Attitude and Leadership
Team Leads lead by setting a good example, their behavior is consistent with the standards set in the Team Member Handbook and company training courses. Team Leads listen, motivate and inspire Team Members by providing guidance to Cannabis Guides based on objectives set by the Store Manager.
Team Leads assist the Store Manager and the Manager-On-Duty by performing assigned tasks on a daily, weekly, and/or monthly basis. Team Leads support Store Management with Team Member Development by providing real-time feedback to Cannabis Guides. They are also responsible for communicating with, and escalating issues when they occur.
Team Leads must bring energy, enthusiasm, support, and out-of-the-box thinking to this role to influence Team Member morale and maintain Store Culture.
Performance Requirements and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This list is not all inclusive.
Team Leads should excel as top performers on the Sales Floor! Team Leads model how to deliver Outstanding Customer Experiences and role play/shadow to help Cannabis Guides improve their skills. Team Leads reinforce positive behaviors by celebrating successful performance by Team Members of all levels.
Team Leads assist the Manager-On-Duty and the Store Manager during each shift by ensuring daily operations and performance metrics are met through these essential principles: Sales Floor Presence, Store Operations, Communication, and Organization.
Sales Floor Presence
- Team Leads maintain awareness of the Sales Floor to anticipate Customer and Store needs; they are the first point of contact for Cannabis Guide questions and support at the Point of Sale (POS) System.
- Team Leads help Team Members be PartyReady throughout their shifts and able to properly present sales/special offers to Customers.
- The primary role of the Team Lead is to support Cannabis Guides with continued learning and education on the Company’s Mission, Purpose, Values, and Key Performance Indicator Targets.
Store Operations
- Team Leads assist with In-Store product handling and help the Manager-On-Duty confirm that Orders/Deliveries are accurate.
- Team Leads communicating issues with inventory labeling to the Product Team for the Store.
- Team Leads assist the Store Manager and Manager-CcOn-Duty with inventory audits as needed.
Communication and Organization
- Team Leads are the first level of response for routine Customer concerns and involve Store Management as appropriate.
- Team Leads proactively resolve issues with Case Display, Product Tagging, and Store Organization.
- Team Leads help delegate tasks to Cannabis Guides in slow traffic times according to what the Manager-On-Duty has planned.
- Team Leads work directly with the Manager-on-Duty to communicate, redirect and solve concerns as they occur on the Sales Floor.
Knowledge
Team Leads must be knowledgeable of all Company Policies, Processes, Procedures, Sales Techniques, Store Sales Objectives, Key Performance Indicator Target. Team Leads must be proficient in using Company Technology Systems to correctly sell Cannabis and non-Cannabis products. Team Lead must also have a well-rounded understanding of the Cannabis Industry to support Team Members in the delivery of an Outstanding Customer Experience. Team Leads must comply with State Regulations, Directives, Policies, and Safety Procedures.
Team Leads must be committed to their own personal growth and development and invest additional time learning how to build their leadership skills. An internal learning system is provided for continued education and enrichment. Team Leads will be responsible for completing all courses in a timely manner.
Experience and Required skills
- Experience working in a team-oriented role for 2-3 years
- Must be self-motivated, showing initiative and resourcefulness for individual projects.
- Must thrive in a fast-paced, competitive, start-up working environment.
- Exhibit strong oral and written communication skills.
- Must demonstrate a positive attitude with a willingness to expend extra effort to learn new and diverse information.
- Highly organized with excellent time management and prioritization skills.
- Must be 21+ and possess a valid driver’s license or state ID.
- Must be able to work variable hours per week including morning, night, afternoon shifts, and weekends. All locations are open 365 days per year. Hours of operation depending on the day of the week.
- Proficient in word processing, spreadsheets, computer systems (i.e. Google Workspace).
- Physical demands: This position involves constant moving, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, climbing ladders, and lifting a maximum of 50 lbs.
- Manual dexterity needed for computer usage and keyboarding skills.
- Able to speak clearly to provide direction and motivate Team Members.
- Ability to drive to various locations.
- Team Members will be required to obtain all State required Training and Identification Cards prior to employment.
EEO Statement
At our company, we believe our workforce should be as diverse as the cannabis plant itself. We actively seek out people of different backgrounds and encourage all to apply. Your race, age, gender, religion, sexual orientation, skin color, national origin, and any other protected characteristic that makes you uniquely you, are welcome here.
Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply for this job with Origins Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as muchas its patients and customers? Does a supportive and inclusive environment driven by feedbackand opportunity for development and growth appeal to you? Come join us at InsaCannabis, where we're in the business of making your day better! Here at Insawe create the best possible patient experience through authenticity and aredriven by a true passion for what we do. Our culture stems from our coreconcept: “We sell cannabis for real life”. We will always have an open heartand mind to all. Insa is the result of two childhood friends simply wanting tobring cannabis to real people and we're looking for people to help realize thatvision.
We offer a generous vacation andsick pay package and Company-sponsored health, dental, and vision plans, inaddition to other insurance options. We also offer 401K with generous companymatch as well as fun perks such as employee discounts and free swag.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem, MA
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as muchas its patients and customers? Does a supportive and inclusive environment driven by feedbackand opportunity for development and growth appeal to you? Come join us at InsaCannabis, where we're in the business of making your day better! Here at Insawe create the best possible patient experience through authenticity and aredriven by a true passion for what we do. Our culture stems from our coreconcept: “We sell cannabis for real life”. We will always have an open heartand mind to all. Insa is the result of two childhood friends simply wanting tobring cannabis to real people and we're looking for people to help realize thatvision.
We offer a generous vacation andsick pay package and Company-sponsored health, dental, and vision plans, inaddition to other insurance options. We also offer 401K with generous companymatch as well as fun perks such as employee discounts and free swag.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem, MA
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Inventory Lead (Retail)
Department: Retail
Supervisor: Retail Inventory Assistant Manager
Home Location: Springfield, MA
Position Summary
The Inventory Lead will be responsible for a blend of Specialist and Assistant Inventory Manager job functions. The Inventory Lead is responsible for providing supervisory support to the Assistant Inventory Manager, including assigning daily division of duties and resolving issues. Inventory Leads must model the way regarding Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Manages the secure and compliant receipt and transfer of cannabis product in and out of the vault
- Serves as a backup in Assistant Inventory Manager’s absence to perform investigation of variances and prepare report of findings for resolution and prevention of recurrence
- Has permissions to make inventory adjustments for cylce count variances only
- Conducts waste conversions through METRC
- Ensures compliant receipt of wholesale deliveries by verifying manifest accuracy and coordinating with Asset Protection regarding delivery schedule
- Maintains accurate virtual inventory in METRC and LeafLogix
- Supervises Inventory team by ensuring team is on task and maintaining compliance with Company SOPs and CCC regulations
- Performs retail order fulfillment within the vault
- Coordinates closely with Retail to ensure accuracy of item availability
- Maintains website compliance and proper testing input
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- At least 1 year of inventory management experience required
- At least 1 year of leadership experience required
- Basic database management experience required, including data entry and data reconciliation
- Basic math skills including adding and subtraction required
- Proficiency with Excel required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Inventory Management – Ability to investigate and resolve discrepancies to ensure reconciliation of physical and virtual inventory within multiple platforms
Management Effectiveness – Ability to supervise and direct people and resources to meet department goals. Ability to motivate others, respond to changing conditions, communicate effectively, and set a positive example of Company core values for others.
Physical Requirements:
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing data entry
Workplace Environment:
- Consistent moderate background noise level due to HVAC
- Generally working in confined vault space without natural light
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Want to work in a dispensary that values its employees as much as its patients? Does a supportive and inclusive environment driven by feedback and opportunity for development and growth appeal to you? Come join us at Insa Cannabis, where we're in the business of making your day better! Here at Insa we create the best possible patient experience through authenticity and are driven by a true passion for what we do. Our culture stems from our core concept: “We sell cannabis for real life”. We will always have an open heart and mind to all. Insa is the result of two childhood friends simply wanting to bring cannabis to real people and we're looking for people to help realize that vision in the state of Florida!
We offer a generous vacation and sick pay package and Company-sponsored health, dental, and vision plans, in addition to other insurance options. We also offer 401K with generous company match as well as fun perks such as employee discounts and free swag.
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and OMMU regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Boutique Cannabis) throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.
At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Full Time Shift Lead to join the new High Profile - St. Robert team that can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Dispensary address: 231 Saint Robert Blvd., Saint Robert, MO 65584.
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Tampa, FL
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Clearwater, Fl
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation, processing, and customer experience experts. We produce and sell the highest quality indoor cannabis flower and extracted offerings (Cloud Cover Cannabis) at our state-of-the-art manufacturing facilities and retail storefronts (High Profile Cannabis Shop) within communities across Michigan, Oregon, Missouri, and Massachusetts.
At High Profile our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Shift Lead to join the new High Profile store in the Greater Boston area, who can help guide patients through the process of understanding, selecting and acquiring cannabis products.
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
DUTIES & RESPONSIBILITIES *
As a Retail Lead, you will support and partner with the General Manager and Assistant General Manager to motivate and mentor 10+ employees. You will be inspiring a team of great people committed to creating a welcoming environment and making Sunrise the #1 dispensary. The Retail Lead must have good communication and interpersonal skills, strong leadership and motivational skills with high customer service expectations, and strong conflict resolution skills.
- Work directly with internal customers and external suppliers.
- Assist with developing purchase requisition, follow up, and supplier management processes.
- Manage the buying process, including building assortments based on historical and current product performance.
- analyzing business and managing inventory flow.
- Process purchase orders and work directly with vendors on delivery and follow up.
- Coordinate with inventory team, management, and warehouses as needed.
- Partner with Marketing, the Regional Product Analyst, and the Allocation team to meet product launch strategies and promotional activities.
- Develop and execute strategies to grow the business.
- Negotiate pricing with vendors to protect margins and support promotional activity.
- Identify opportunities to drive sales and margin increases to maximize the business.
- Review business daily, weekly, monthly, annually, developing appropriate initiatives
QUALIFICATIONS *
- Must be at least 21 years of age
- Prior buying experience preferred
- SAP experience preferred
- Excellent computer skills (Excel, Microsoft Word, PowerPoint)
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Must be able to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management
- Ability to uphold a strict level of confidentiality and discretion
- Able to understand and follow written/oral instructions
- Must possess the mental and physical capacities necessary to perform the job duties
- Must possess a valid driver
- Ability to travel domestically
- Must be able to pass a comprehensive background record check
- Must be able to move intermittently throughout the workday.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
- Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs.
- to a minimum height of 5 feet and able to push, pull, move, and/orcarry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium whileclimbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as reading, viewing a computer terminal, visual inspectioninvolving small parts/details.
- Clarity of vision at 20 ft or more in day and night/dark conditions
- Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc.
- Up to 45+ hours weekly with flexible hours depending on store needs.
- Must be available to work occasional evenings, weekends, and holidays.
- Equal Opportunity Employer ?
EDUCATION *
- Associate’s or bachelor’s degree is desirable.
- Minimum High School or G.E.D equivalent is required.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Maryville, MO 64468: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with Sunrise Dispensary
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Clearwater, Fl
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Tampa, FL
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA INC.
Apply now →
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Clearwater, Fl
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Tampa, FL
Classification: Non-Exempt
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
- Must be able to pass a background check in accordance with state regulations
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
Apply for this job with INSA
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Boutique Cannabis) throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.
At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Full Time Shift Lead to join the new High Profile - Kalamazoo team that can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Dispensary address: 4037 S Westnedge Kalamazoo, MI 49008.
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
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Position Profile
The world of Cannabis retail is shifting rapidly, and we need leaders who love working in complex and evolving environments. Our stores are where customers come to discover, buy, use & love Cannabis.
Our Store Leaders are brand champions that build and manage teams and engage customers in a unique and dynamic retail environment. In this role, you will lead, mentor, coach, and train a diverse group of individuals who are motivated by the benefits of Cannabis. Adaptable and flexible by nature, you are composed and collected, and you know how to leverage your experience to support your customers’ needs and those of your team.
Essential Duties & Responsibilities
- Build a team that embodies Chalice Farms; focused on developing customer loyalty and exceptional service increasing return visits
- Identify key business metrics to use to develop business strategies and grow the business
- Meet or exceed goals related to store sales, profitability, and operational excellence
- Create a work environment that is cohesive and represents our brand
- Promote a culture of teamwork, provide clear direction, and establish clear priorities
- Train, coach, and develop direct reports using company programs, tools, and resources
- Attract, hire, and retain a diverse team of top talent
- Create an environment that is inspiring and encourages the growth of our associates
- Foster an environment of open communication that by sharing corporate messages with associates and sharing strategies
- The general manager may perform other related duties as required by the Company, field leadership, and regarding serving our customers
- Effectively schedule the team to be in the right place at the right time regarding business needs and payroll
- This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time with or without notice.
Qualifications
- 21 years of age or older
- Reliable transportation
- Must be willing to work evenings and weekends, as needed
- Must be able to lift up to 25 lbs. on a regular basis
- 5 years or more of proven retail leadership
- Valid OLCC Marijuana Worker Permit or ability to obtain prior to beginning work at the company
Competencies
- Exceptional interpersonal skills - you are energized by working with people; both customers and team members
- Inspirational Leader who sets the vision for the team and inspires them to achieve goals
- Attention to detail with an eye toward the small details
- Hands on leadership - you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done
- The desire to coach and mentor - you see potential in your team and enjoy growing and fostering that potential
- The ability to multitask with strong attention to detail
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Apply for this job with Chalice Brands Ltd.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Profile
The world of Cannabis retail is shifting rapidly, and we need leaders who love working in complex and evolving environments. Our stores are where customers come to discover, buy, use & love Cannabis.
Our Store Leaders are brand champions that build and manage teams and engage customers in a unique and dynamic retail environment. In this role, you will lead, mentor, coach, and train a diverse group of individuals who are motivated by the benefits of Cannabis. Adaptable and flexible by nature, you are composed and collected, and you know how to leverage your experience to support your customers’ needs and those of your team.
Essential Duties & Responsibilities
- Build a team that embodies Chalice Farms; focused on developing customer loyalty and exceptional service increasing return visits
- Identify key business metrics to use to develop business strategies and grow the business
- Meet or exceed goals related to store sales, profitability, and operational excellence
- Create a work environment that is cohesive and represents our brand
- Promote a culture of teamwork, provide clear direction, and establish clear priorities
- Train, coach, and develop direct reports using company programs, tools, and resources
- Attract, hire, and retain a diverse team of top talent
- Create an environment that is inspiring and encourages the growth of our associates
- Foster an environment of open communication that by sharing corporate messages with associates and sharing strategies
- The general manager may perform other related duties as required by the Company, field leadership, and regarding serving our customers
- Effectively schedule the team to be in the right place at the right time regarding business needs and payroll
- This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time with or without notice.
Qualifications
- 21 years of age or older
- Reliable transportation
- Must be willing to work evenings and weekends, as needed
- Must be able to lift up to 25 lbs. on a regular basis
- 5 years or more of proven retail leadership
- Valid OLCC Marijuana Worker Permit or ability to obtain prior to beginning work at the company
Competencies
- Exceptional interpersonal skills - you are energized by working with people; both customers and team members
- Inspirational Leader who sets the vision for the team and inspires them to achieve goals
- Attention to detail with an eye toward the small details
- Hands on leadership - you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done
- The desire to coach and mentor - you see potential in your team and enjoy growing and fostering that potential
- The ability to multitask with strong attention to detail
SrUVuIqSbD
Apply for this job with Chalice Brands Ltd.
Apply now →
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Part-time Retail Sales Lead - Electric Lettuce
Groundworks Industries
1 year ago
Part-time Retail Sales Lead - Electric Lettuce Oregon City
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
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About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
Summary:
Team Leaders assist to manage our team and provide effective guidance. Team Leaders are responsible for supervising, managing and motivating team members on a daily basis. This position is reserved for passionate team members with a focus on long term growth and development within the cannabis industry and our exemplary organization. Team Leaders act as the contact point for all team members. This role requires nothing less than excellent customer service and superb communication skills, the Team Lead interacts with patients and staff in a positive, respectful manner. Team Leaders are expected to act proactively to ensure smooth team operations and effective collaboration. Ultimately, the Team Leaders lead by example and engage the team to achieve goals.
Essential Job Duties and Responsibilities:
Open and close the dispensary as needed
Process patient verification of records
Contact medical offices as needed
Answer phone calls, promptly return voicemails and email
Communicate regularly with medical professionals
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Supervise the activities and productivity of the dispensary
Assist with hiring and training of employees while providing guidance to team members
Manage and delegate duties and responsibilities to staff when in the MOD position
Uphold inventory best practices with Member Consultants and complete inventory processes as needed
Manage cash handling and registers on a daily basis
Protect guest, staff and assets from injury damage, or theft through prevention and rapid response
Prepare for major incidents, emergencies, natural disasters and crises
Create, maintain and enforce controls and procedures that are in 100% compliance with all applicable authorities and requirements
Act as a resource for team members: strain and product knowledge
Support the collective’s strategic alliances and partnerships
Ensure the collective’s reputation and business does not suffer negatively in any manner
Stay abreast of all cannabis industry specific legislation, actions and enforcement
Build trust with members and brand partners
Contribute to the construction and implementation company policy
Provide employees with guidance and growth opportunities and ensure the dispensary is a positive work environment while maintaining productivity and profitability
Represent the collective at community functions and meetings always maintaining professionalism and respect
Attend meetings as necessary
Ensure dispensary compliance with internal, local and state regulations
Ensure strict controls to protect dispensary assets at the direction of management
Engage to resolve escalated patient interactions and ensure patient concerns are solved efficiently, respectfully and promptly
Maintain a positive work environment conducive to trust and respect
Ensure department equipment is functional and maintained
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
Proven ability to manage teams effectively and ensure excellence in training and performance
Possess personal knowledge of medicinal effects of cannabis and cannabis products
Excellent customer service and communication skills
Basic math skills and ability to make sound financial decisions
Basic computer and information technology skills
Proficiency in Microsoft Office Suite (Word, Excel)
Basic abilities in Adobe Creative Suite (Photoshop, InDesign)
Exceptional conflict resolution, de escalation and communication skills
Demonstrated passion to serve the medical cannabis community and local neighborhoods
Ability to adhere to the highest customer service with staff and the public at all times
Ability to maintain high standards in a fast paced, constantly evolving environment
Ability to communicate clearly and effectively in all situations
Possess a high level of organization, patience, and flexibility
Required Education and Experience:
Experience working in Retail Management (1-year minimum)
Experience working in Customer Service (3-5 years minimum)
Experience working in the medical cannabis industry highly desirable
Experience working in medical services/health & wellness industry highly desirable
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made.
Must be at least 21 years old
Must speak/write English proficiently
Work Environment
Employee works in a busy retail store with moderate to high noise levels.
This position is primarily located at 1850 41st Ave, Capitola, however may require traveling to other office locations or off-site meetings as required by the job.
Physical Requirement
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits:
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Limited Employer Sponsored Commuter Benefits
Employee Assistance Program Benefits
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
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Job Title: Retail Compliance Lead
Department: Compliance
Reports to: Compliance Manager
FSLA Status: Exempt
About Us
Common Citizen is proud to be a Michigan-based cannabis company committed to changing the social stigma that prevents people from enjoying the greater quality of life that cannabis can provide. Our company is founded on two principles: ‘cannabis for humanity’ and ‘change for the better’. ‘Cannabis for humanity’ meaning we put people first in everything we do – from our safe, high quality cannabis plants to our world-class customer experience to our caring workplace environment. ‘Change for the better’ meaning that we have an insatiable desire to make ourselves, our product and our team experience better each and every day. In fact, we are working hard to become and be recognized as a Great Place to Work® Best Workplaces in the USA.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. The Retail Compliance Lead will be responsible maintaining accurate inventory at all retail locations and assist with MRA and other auditing bodies to ensure compliance.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us. Responsibilities include but not limited to:
· Coordinate and facilitate inventory cycle count and product movement within the stores
· Work with the Compliance Manager to ensure all inventory data is accurate
· Audit the physical inventory to ensure that the virtual inventory aligns precisely
· Research inventory out of balance situations and adjustments; implement controls to reduce adjustments
· Create discrepancy report to provide the quantity and value of lost or missing inventory and report to appropriate Management
· Assist with retail compliance audits with MRA and BFS.
· Act as the on-site compliance liaison between state regulators and other staff
· Ensure workplace health and safety policies and procedures are followed
· Seeks to understand all aspects of distribution and manufacturing and facility usage patterns to effectively plan for compliance and auditing requirements
The Experience You Bring and the Skills we Need:
· Must possess understanding regulatory requirements.
· Strong attention to detail and ability to adhere to strict policies and procedure
· Well organized and ability to keep deadlines
· Works well with all peers
· Effective communication skills
· Effective time-management skills and ability to multi-task
· Ability to work in a fast-paced, changing and challenging environment
· Basic Excel, Word, and general compute knowledge
· Must be exceptionally well organized to handle large amount of inventory data, analysis and reporting
· Work with managers to maintain an accurate account of non-stock and unavailable inventory
· Other duties as assigned
Qualification
Highschool diploma
Physical Requirements
- Regularly required to sit for long periods of time
- Use hands to handle, control, or feel objects, tools, or controls.
- Reach with hands and arms; and talk or hear.
- Occasionally required to stand and walk.
- Frequently lift and/or move up to 50 pounds.
Why You’d Love This Role
You have:
- A high level of professionalism and believe in our founding principles: “Cannabis for humanity” and “Change for the better”. As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.
- A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.
- A desire to change the social perception of cannabis and a passion for humanity.
- A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
- Value integrity and honesty and want to bring those values to the cannabis industry.
- Enjoy being part of a team and sharing your skills with your fellow citizens.
- An appreciation for all stages of the production cycle of cannabis, including harvesting and trimming.
- An awareness of the contamination risk between a commercial and home grow, and thus can commit to not operating a home grow while working with us in the greenhouse
Common Citizen is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
***Must be at least 21 years of age as required by the Marijuana Regulatory Association**
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
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Position Overview: The Inventory Lead/ Retail Specialist's first priority is to aid in the facility’s secure internal procedures for the receipt, transport, storage, organization, tracking and supply of product inventory. Duties include conducting daily, weekly and monthly inventories; stocking and tracking product in storage and fulfillment areas; and assisting in filing inventory reports and related documentation. Budtending responsibilities include serving customers/patients when purchasing products by exhibiting detailed product knowledge and exemplary customer service.
Essential Job Functions
- Coordinate with the Inventory Manager to ensure the adequate stocking of product*
- Track and record all inventory movement*
- Maintain accurate reports related to inventory, tracking and control*
- Perform daily, weekly and monthly inventories as instructed by the Inventory Manager*
- Maintain the organization and overall cleanliness of the department and product storage areas*
- Maintain appropriate levels of supplies*
- Alert the Inventory Manager of any product quality concerns*
- Complete product processing projects as assigned, ensuring appropriate quantities, *accurate weights, quality control, and sanitation standards
- Ensure accurate product packaging and labeling that meets all local and state requirements*
- Execute repackaging projects to ensure timeliness, accurate accounting, quality and *presentation
- Act in a Budtender capacity when inventory duties are completed. *
Requirements
- Must be at least 21 years of age*
- High school diploma or GED*
- Valid MED badge worn at all times while in the cannabis space*
- One year or more experience in retail sales and/or inventory control*
- Knowledge of medical cannabis strains and delivery forms*
- Basic computer operating skills including intermediate MS Excel *
- Intermediate math skills*
- Strong desire to serve the medical cannabis community*
- Excellent communication skills*
- Attention to detail, ability to follow complex instructions with precision*
- Ability to lift and carry at least 50 lbs., reach arms above head, and stand for up to*
eight hours a day
Preferred Skills/Abilities
- Prior experience working within the medical cannabis industry*
- Knowledge of a retail Point of Sale (POS) system, such as BioTrack and Metrc*
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Denver, CO 80228: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Kaya Cannabis
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Part-time Retail Sales Lead - Serra Downtown
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Weekend availability required, Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
As Purveyors of Quality Drugs since 2016, Serra has offered a sophisticated, artistic, and innovative experience to the cannabis lifestyle. Through both Serra retail experiences, and premium product lines, we offer an inspiring take on cannabis while looking to destigmatize the industry through excellent service and quality. We are actively looking for team members to join the Serra team of leadership and Docents (budtenders) who are passionate in our pursuit of giving our customers a unique perspective of what is possible in the cannabis market through our retail showrooms and our product offerings. We're excited to talk with you about the opportunity to join the Serra team! Learn more at www.shopserra.com.
Serra is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Sales Lead - Electric Lettuce Tigard
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Oklahoma City, OK 73162: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Dank's Wellness Emporium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Norman, OK 73071: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Dank's Wellness Emporium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Budtender / Shift Lead - Medical Cannabis Retail
Dank's Wellness Emporium
1 year ago
BUDTENDER
Job Description:
The responsibilities of the Budtender include greeting and welcoming customers, informing the manager of customer complaints and operational issues, and sharing firsthand experiences of cannabis products to address customer concerns. You should also be able to answer customers' questions regarding the different strains of cannabis, their medicinal uses, and methods of consumption.
To be successful as a Budtender, you should keep abreast of the latest developments in cannabis laws to maintain legal compliance. Ultimately, an outstanding Budtender should be able to demonstrate excellent communication and customer service skills by ensuring that customers are well-informed and satisfied with their purchases.
Duties:
Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
Keeping abreast of new cannabis products on the market as well as the latest industry trends through trade shows and research.
Processing customers' payments using the dispensary's Point of Sale (POS) system.
Ensuring that the dispensary is clean and well-organized at all times.
Educating customers on the safe use of their selected cannabis products.
Correctly weighing, packaging, and labeling cannabis products as required.
Checking customers' identification documents to verify that they are of legal age.
Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
Qualifications:
Must be at least 21 years old
Must have excellent attendance and professionalism
Basic knowledge of cannabis preferred
No cannabis consumption permitted on the job
2+ years of face to face service industry experience required - retail, sales, restaurant, bar, winery, brewery, barista, hotel, hospitality, host, hostess, customer service.
Must be detail oriented and able to handle cash register in a high-volume, fast paced environment
Must possess an OMMA medical cannabis certification
Must be able to pass a criminal background check (excluding marijuana related charges)
Must have reliable transportation
Must be an enthusiastic & outgoing team player with a strong spirit of cooperation
This position requires the physical ability to perform tasks that involve prolonged standing, walking, and kneeling
Ability to tailor each guest interaction to the individual
Flexible schedule - available days, evenings, weekdays, weekends, and some holidays is a MUST!
Positive energy, team spirit, happy soul- our shop is "good vibes" only!
SHIFT LEAD
Job Purpose:
The purpose of the Shift Lead position is to create, train and motivate a team of budtenders so that they can smoothly run their shift to help the highest number of customers and patients possible in their location with the Dank's level customer service and shopping experience.
Directly reports to: Manager/Assistant Manager
Directly supervises: Budtenders
Skills, Knowledge and Ability Requirements:
Ability to use mature judgment and diplomacy in sensitive situations.
Team player with a positive and flexible attitude.
Judgement regarding priorities.
Excellent written and oral communication skills.
Proficiency in G Suites, Drive, Docs, Sheets, Etc.
Able to build relationships among team members.
Make decisions quickly.
Control emotions during stressful situations or when being provoked.
Attention to details and problem solving skills.
Time management, strong leadership and organizational skills.
OMMA Medical Marijuana Certification
Physical Work Demands:
Willingness to travel to corporate office for training.
Willingness to work all holidays.
Willingness to potentially work long hours and weekends.
Stand for long periods of time.
Disclaimer: The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.
Job Type: Full-time
Pay: $12.50 - $14.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Perkins, OK 74059: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service/Hospitality: 2 years (Preferred)
License/Certification:
- OMMA Certification (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Springfield
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Job Title: Retail Lead
Reports to: Retail Manager
Hours: Full-Time
Location: Salem
Position Summary
The Retail Lead performs the same customer service duties as a Retail Associate, but also provides support to management, including assigning daily division of duties and resolving issues. Retail Leads must possess leadership skills and expertise with regard to Insa policies, procedures, and cannabis regulations.
Responsibilities & Duties
- Provides friendly, knowledgeable, and compassionate customer service to customers and advises them on their unique needs and preferences
- Performs transactions using computerized point of sale system and ensures accurate cash handling
- Performs order fulfillment and restocking as needed
- Uses expertise to educate customers on the brand, product options, and regulatory compliance
- Organizes daily division of duties for Associates to ensure floor is stocked and prepared for sale and that storefront is clean and organized to maintain brand standards
- Performs daily setup closing procedures including assignment of radios, creating daily schedule, stocking and closing registers, and allocating labor during high-volume periods; provides coverage to Associates during meal breaks
- Maintains a calm demeanor during high-volume times to ensure customer satisfaction
- Assists Retail Associates with resolving customer concerns and/or complaints using prescribed procedures, including de-escalation techniques when necessary
- Maintains open communication with Inventory Specialists to understand availability of products
- Maintains compliance with Company SOPs and CCC regulations, including sales limits and proper checking of ID specifications
- Willing and able to accommodate a flexible schedule, including evening, weekend, and holiday work
Qualifications & Skills
- Must be at least 21 years of age
- High school diploma or GED required
- Previous retail, hospitality, and/or customer service experience required
- 1 – 3 years of leadership experience preferred
- Basic computer skills required; POS software and cash management experience preferred
- Basic math skills including adding and subtraction required
- Outgoing, friendly, and enthusiastic attitude required
- Must have a reliable personal vehicle
Competencies
Attention to Detail – Ability to perform accurate transactions and maintain compliance with complex regulations
Confidentiality – Ability to maintain confidentiality when handling sensitive information
Customer Relations – Ability to provide professional customer service and positively represent the Insa brand
Leadership – Ability to lead others in achieving duties and assignments. Ability to set a positive example of Company core values for others
Physical Requirements
Physical Requirements
- Ability to stand and walk for an 8+ hour shift
- Ability to lift and carry up to 50lbs occasionally
- Ability to stoop, kneel, and bend at the waist
- Visual acuity needed for viewing computer screens and fine print
- Manual dexterity needed for performing transactions
Workplace Environment
- Busy retail environment with moderate noise level
- Indoor/outdoor environment with exposure to seasonal temperature changes
- High volume work during peak hours, events and holidays
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Retail Sales Lead - Electric Lettuce Sellwood
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Boutique Cannabis) throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.
At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Full Time Shift Lead to join the new High Profile - Kalamazoo team that can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Dispensary address: 1500 Interstate 70 Dr. SW, Columbia, MO 65203.
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
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At Nature’s Medicines, we are in the business of improving people's lives. We bring our purpose to life by creating life-enhancing experience in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis as a leading healthcare solution. As a team that connects, enlightens, and empowers, Nature’s Medicines is looking for people who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people's lives, we'd like to learn more about you.
WHY NATURE’S MEDICINES:
The Nature’s Medicines team is defined by our people. We are committed to our values and have created a culture of trust, but we also remember to have fun. Here are a few more reasons why Nature’s Medicines is a great place to be:
- Competitive pay
- Attractive insurance benefits and options
- Paid time off
- Professional development and workplace happiness initiatives
We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Nature’s Medicines success. We encourage talented people from all backgrounds to join us.
As a Lead Patient Service Provider (Budtender), you will operate with direct supervision from the Patient Service Provider management team. You will showcase your excellent communication skills by liaising with all levels of the organization as well as ensuring total customer satisfaction with all patients. You will strive to go above and beyond in your customer service skills by motivating those around you while ensuring efficiency, productivity and accuracy in the dispensary. Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Lead Dispensary Associate is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Makes recommendations to management team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Assist patients with choosing the right products according to their ailments.
- Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
- Manages inbound phone inquiries and routes calls accordingly.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Adheres to all Medical Cannabis laws.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required
- Experience in leading a team desirable
- Can-do attitude is a must
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Cash register experience with speed and accuracy.
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards.
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
** The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Nature’s Medicines is an Equal Employment Opportunity Employer. Applicants requiring reasonable accommodation and/or interview process should notify the hiring manager. **
Location: 482 Globe St., Fall River, MA 02724
Job Type: Full-time
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Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation, processing, and customer experience experts. We produce and sell the highest quality indoor cannabis flower and extracted offerings (Cloud Cover Cannabis) at our state-of-the-art manufacturing facilities and retail storefronts (High Profile Cannabis Shop) within communities across Michigan, Oregon, Missouri, and Massachusetts.
At High Profile our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Shift Lead to join the new High Profile - Dorchester team, who can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Store Location: 43 Freeport Street Boston, MA 02122
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
JOB DESCRIPTION
The Floor Lead is responsible for supporting their Dispensary Manager with supervising the daily operations of the dispensary. Providing leadership, guidance and support to team members, the Floor Lead fosters an environment that is positive, upbeat and respectful. Floor Leads are expected to contribute to make their Dispensary a climate which encourages forward thinking, embraces inclusion, and practices generosity of spirit. The Floor Lead position supports the Dispensary Manager with all aspects of dispensary operations, including coaching and developing the
store team that delivers the company retail promise to valid customers. This position also serves as a Dispensary Manager in training with the ability to do all functions, as directed and authorized by Dispensary Manager and may also operate the store in the absence of Dispensary Manager.
RESPONSIBILITIES
- Provides knowledge, expertise, guidance and a personalized experience to each patient by explaining potential benefits of the Premium Cannabis products offered; inspires patient confidence and creates brand loyalty.
- Actively engages to ensure patient questions or concerns are resolved quickly and completely.Communicates any requests or unresolved concerns to management immediately
- Oversees patient intake process, ensuring that appropriate patient records and paperwork are submitted and confidential information is maintained appropriately.
- Accountable for accurately receiving, coordinating and fulfilling patient orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with Sira Naturals, local and state policies.
- Adapts to varied sales volume and provides support and directions to team members; stays active by initiating continued learning activities, creates an engaging environment and assists in keeping the
- Assists in processing and monitoring floor stock and participates in daily inventory counts and investigations.
- Manages labor hours effectively when running the sales floor
- Supervises Dispensary Sales Agents keeping them busy continuously and on task
- Acting as the manager on duty in the absence of the General Manager, Associate General Manager, and Assistant General Manager.
- Informs employees of new updates and general developments in the Company
- Must be able to accommodate scheduling expectations by supervising Dispensary, including weekend, evening, and holiday shifts
- Responsible for performing opening and closing duties of the dispensary including opening and closing the dispensary when the GM, ASG, and ASM are not present.
- Always ensuring smooth and efficient dispensary operations
- Online orders are filled and walk in patients are helped in a timely manner
- Other duties as assigned by the Dispensary Manager, including coordinating the opening and or closing of the store with the staff on shift i.e. making sure product gets put out in a timely manner, getting bank
is followed for pulling sold out product.
FLOOR LEAD -RETAIL
- Assists in fostering a positive work environment, treats everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”.
- Responsible for performing opening and closing duties
Above all else, act as the critical link between Sira Naturals and our patients by providing an amazing, stress-free and helpful patient experience.
QUALIFICATIONS
- Must possess basic math, computer and cash handling skills.
- Ability to coordinate and problem solve in a professional manner.
- Must be 21 years of age or older as required by the Massachusetts Cannabis Commission.
- Able to pass all background checks as mandated by Massachusetts Cannabis Commission.
- Maintain regular and punctual attendance.
- Must be able to communicate effectively with patients/caregivers and team members.
PREFERRED EXPERIENCE
- Proven experience providing excellent customer service in a hospitality, pharmacy, customer service or retail environment.
- Established ability to deliver sincere and consistent leadership to a diverse team.
- Experience with cash handling and POS/inventory control systems.
- Ability to adapt to changing priorities in a high-volume environment.
- Experience working in a highly regulated industry.
WORKING CONDITIONS
- Able to accommodate scheduling that may include varied shifts, weekends and some holidays.
- Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits.
PHYSICAL REQUIREMENTS
- The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
- Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machine.
- The person in this position must be able to remain in a stationary position when checking in patients or when operating the register.
- The person in this position must be able to observe and assess patient entry via cameras and inspect patient ID’s upon entry.
- Frequently communicates with other staff via Walkie Talkie or Headset.
- Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags.
- Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
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Retail Sales Lead - Five Zero Trees East
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Five Zero Trees' roots lie in the great Pacific Northwest, referencing Portland's 503 area code in our name, a nod to the magnificent place where our dispensaries found their start. Our stores strive to create a welcoming and safe environment for our customers to explore the joys of cannabis, with team members devoted to providing an extraordinary customer experience. We are actively looking for folks equipped with a passion for cannabis and dedication to building a breadth of knowledge, to guide our customers as they explore our abundance of product offerings. With all the wonder and beauty this region has to offer, we are committed to finding our customers the perfect adventure companion in premium cannabis products! Learn more at https://fivezerotrees.com/
Five Zero Trees is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Part-time Retail Sales Lead - Electric Lettuce Sellwood
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Part-time Retail Sales Lead - Electric Lettuce Sellwood
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Sellwood
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
Summary:
Team Leaders assist to manage our team and provide effective guidance. Team Leaders are responsible for supervising, managing and motivating team members on a daily basis. This position is reserved for passionate team members with a focus on long term growth and development within the cannabis industry and our exemplary organization. Team Leaders act as the contact point for all team members. This role requires nothing less than excellent customer service and superb communication skills, the Team Lead interacts with patients and staff in a positive, respectful manner. Team Leaders are expected to act proactively to ensure smooth team operations and effective collaboration. Ultimately, the Team Leaders lead by example and engage the team to achieve goals.
Essential Job Duties and Responsibilities:
Open and close the dispensary as needed
Process patient verification of records
Contact medical offices as needed
Answer phone calls, promptly return voicemails and email
Communicate regularly with medical professionals
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Supervise the activities and productivity of the dispensary
Assist with hiring and training of employees while providing guidance to team members
Manage and delegate duties and responsibilities to staff when in the MOD position
Uphold inventory best practices with Member Consultants and complete inventory processes as needed
Manage cash handling and registers on a daily basis
Protect guest, staff and assets from injury damage, or theft through prevention and rapid response
Prepare for major incidents, emergencies, natural disasters and crises
Create, maintain and enforce controls and procedures that are in 100% compliance with all applicable authorities and requirements
Act as a resource for team members: strain and product knowledge
Support the collective’s strategic alliances and partnerships
Ensure the collective’s reputation and business does not suffer negatively in any manner
Stay abreast of all cannabis industry specific legislation, actions and enforcement
Build trust with members and brand partners
Contribute to the construction and implementation company policy
Provide employees with guidance and growth opportunities and ensure the dispensary is a positive work environment while maintaining productivity and profitability
Represent the collective at community functions and meetings always maintaining professionalism and respect
Attend meetings as necessary
Ensure dispensary compliance with internal, local and state regulations
Ensure strict controls to protect dispensary assets at the direction of management
Engage to resolve escalated patient interactions and ensure patient concerns are solved efficiently, respectfully and promptly
Maintain a positive work environment conducive to trust and respect
Ensure department equipment is functional and maintained
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
Proven ability to manage teams effectively and ensure excellence in training and performance
Possess personal knowledge of medicinal effects of cannabis and cannabis products
Excellent customer service and communication skills
Basic math skills and ability to make sound financial decisions
Basic computer and information technology skills
Proficiency in Microsoft Office Suite (Word, Excel)
Basic abilities in Adobe Creative Suite (Photoshop, InDesign)
Exceptional conflict resolution, de escalation and communication skills
Demonstrated passion to serve the medical cannabis community and local neighborhoods
Ability to adhere to the highest customer service with staff and the public at all times
Ability to maintain high standards in a fast paced, constantly evolving environment
Ability to communicate clearly and effectively in all situations
Possess a high level of organization, patience, and flexibility
Required Education and Experience:
Experience working in Retail Management (1-year minimum)
Experience working in Customer Service (3-5 years minimum)
Experience working in the medical cannabis industry highly desirable
Experience working in medical services/health & wellness industry highly desirable
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made.
Must be at least 21 years old
Must speak/write English proficiently
Work Environment
Employee works in a busy retail store with moderate to high noise levels.
This position is primarily located at 1850 41st Ave, Capitola, however may require traveling to other office locations or off-site meetings as required by the job.
Physical Requirement
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits:
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Limited Employer Sponsored Commuter Benefits
Employee Assistance Program Benefits
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Profile
Chalice Brands Ltd. (“Chalice”) is a premier consumer-driven cannabis company specializing in production, processing, wholesale, distribution, and retail, with twelve dispensaries in Portland, Oregon. The Company is committed to developing a dynamic portfolio built around the recognized brands of Chalice Farms, with a focus on health and wellness. Markets served to include Oregon, California, and Nevada. Chalice Brands Ltd. is a publicly-traded company with shares listed on the Canadian Securities Exchange (“CSE”) under the trading symbol “CHAL.CN” as well as the OTCQB under the trading symbol “CHALF”.
Position Profile
The Market Leader is responsible for maximizing sales and achieving company business objectives within the Region. Attract, hire, retain, develop, and motivate a team of Store Leaders and Associates to consistently achieve excellence in selling, customer service, merchandising, and operations.
Essential Duties & Responsibilities
Monitor and analyze business trends across all stores within the market; develop and implement plans to maximize sales and meet or exceed goals within the market for all Key Performance Indicators including sales, payroll, expense control, and store contribution.
Ensure company selling and customer service standards are upheld consistently across all stores in the market through effective coaching and training of Store Managers and staff.
Recruit, hire, retain and develop a team of Store Leaders, ASM, Shift Leads, and Associates that achieve excellence in all areas of measured performance to meet or exceed company business objectives, and drive business through effective scheduling and payroll management.
Develop a hands-on and high-touch leadership environment that emphasizes sales floor management, customer service, and sales generation.
Actively and accurately communicate selling and inventory trends within the market to business partners.
Embody our culture and values through a high degree of self-accountability acting as a model for all team members both internally and externally.
Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
Fully and consistently execute the company’s plans & initiatives across all retail stores under your responsibility. Directing the daily activities of Store Leadership in alignment with company goals
Lead and guide teams to ensure that all visual merchandising and brand guidelines are embodied within our stores.
Lead by example by being present in your stores daily. The expectation is 4 to 5 days per week you will be in your stores. High-touch leadership means you are present with the entire team while in-store and you are working alongside members to help drive the business and achieve results. This could also include being covered as needed and working weekend days as part of your rotation to stores.
All other duties assigned
Qualifications and Key Competencies
Previous multi-unit District Management experience in a retail environment
Drive sales performance and help the district meet or exceed projected revenues
Knowledge of Retail Operations, Merchandising and Human Resources.
4+ years in multi-unit retail leadership.
Availability must reflect the needs of the business - this schedule will include weekends, evenings, and holidays
Ability to travel up to 50%
The proven ability to motivate and develop employees at all levels
Strong coaching, supervisory, prioritization, and time management skills
21 years of age or older
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Apply for this job with Chalice Brands Ltd.
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are…
C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce and sell the highest quality, indoor cannabis flower and extracted products (Cloud Cover Cannabis) at our state-of-the-art facilities and retail storefronts (High Profile Boutique Cannabis) throughout Michigan and Oregon, with active expansion underway within Missouri and Massachusetts markets and communities.
At C3I our product is cannabis, but our most important asset is our people. We believe in hiring locally, offering competitive compensation packages, and giving our employees an opportunity to learn and grow. As a company, we are committed to being active corporate citizens and community members and celebrate diversity and inclusion.
We are looking for a Full Time Shift Lead to join the new High Profile - Kalamazoo team that can help guide patients through the process of understanding, selecting and acquiring cannabis products.
Dispensary address: 4037 S Westnedge Kalamazoo, MI 49008.
In this role you will….
- Provide the highest level of customer service by making the patient's experience the priority.
- Assist patients to better understand product offerings and benefit.
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
- Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
- Handle customer complaints in a professional manner; handle escalated manners when Store Manager or Assistant Manager are not present.
- Maintain product knowledge and keep up on current cannabis trends.
- Accurately use and maintain Point of Sale (POS) system.
- Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
- Utilize down time productively to ensure sales floor is properly stocked for team members and next shift; Delegate and confirm team members are completing shift duties.
- Open and close the store, assist with intake of product, inventory counts, and daily cash balancing.
- Split tips, within company guidelines, among team members at the end of the business day when Store Manager is not present.
- Contribute in management and store meetings, offering suggestions for employee development, sales opportunities, and organizational improvements.
Skills and experience you have...
- 3+ years' customer service experience, High school diploma or General Education Diploma (GED)
- Experience opening and closing a retail store or restaurant preferred.
- Experience with POS systems, and cash handling practices.
- Commitment to reaching Key Performance Indicators on a regular basis.
- Effective multi-tasker with demonstrated ability to prioritize tasks.
- Ability to work independently with little or no direct supervision.
- Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
- Knowledge of state and local regulations preferred.
- Ability to pass a background check and is 21 years of age.
You should apply if...
- You have an unwavering sense of accuracy with the ability to interpret ordinances and regulations.
- You have a passion for the cannabis industry and are excited about working in a fast-paced start up.
- You are detailed orientated and are comfortable doing whatever it takes to get the job done.
Our mission is to share our love of cannabis with the world. If you're interested in being part of our journey, we'd love to hear from you!
- C3 Industries is not seeking to work with nor accepting resumes from recruitment or staffing agencies at this time. Thank you.
Apply for this job with C3 Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Part- time Retail Sales Lead - Electric Lettuce Marlow
Groundworks Industries
1 year ago
Part-time Retail Sales Lead - Electric Lettuce Marlow
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
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Retail Sales Lead - Electric Lettuce Marlow
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Sales Lead - Electric Lettuce Cedar Hills
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Cedar Hills
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Ascend Cannabis Co. – Retail Shift Lead Associate
- Job Title:
Retail Shift Lead
- Location:
10712 W Alameda Ave. Lakewood, CO 80226
- Pay Rate:
$18.00- $20.00 per hour plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
The Retail Shift Lead Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates. The Retail Shift Lead Associate will support Management by delegating tasks to Retail Associates, opening and closing the store, processing incoming products, inventory audits, and oversight of the productivity of the sales floor. The Retail Shift Lead Associate assures product quality, customer satisfaction, and employee morale, while conducting day-to-day operations within the facility.
Essential Duties and Responsibilities
- Maintain a friendly, courteous, and compassionate demeanor at all times.
- Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism.
- Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary.
- Provide tour of dispensary sales floor, making product recommendations to patrons.
- Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products.
- Maintain knowledge of all products and accessories for sale in the dispensary.
- Utilize well-versed knowledge of cannabinoids and how they affect the body.
- Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions.
- Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron.
- Monitor and enter patron orders into POS system.
- Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards.
- Ensure compliance, security and health standards are met at all times.
- Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms.
- Verify correct use of MED-required packaging and labeling, according to policy, at the time of sale.
- Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions.
- Accurately process transactions and ensure all patrons are issued a receipt.
- Protect assets by using a counterfeit detector pen to prevent the acceptance of counterfeit bills.
- Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met.
- Assign day-to-day tasks to Retail Associates on the sales floor and in production areas and oversee performance quality.
- Report Retail Associate performance quality and concerns to Manager(s) on Duty.
- Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor
- Properly communicates concerns of patrons or employees to Management.
- Resolves or de-escalates any situation stemming from patrons or employees.
- Transfers and moves out any necessary products onto the sales floor.
- Communicate inventory concerns and identifies out-of-stock products and relays that information to Management, if needed.
- Perform inventory audits in accordance with company standards.
- Complete all duties in a timely manner consistent with company standards.
- All other job duties as assigned
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
Apply for this job with Ascend Cannabis Co.
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Personal Service Provider - Lead
Nature's Medicines Dispensary (Amma Investment Group)
1 year ago
As a Lead Patient Service Provider (Budtender), you will operate with direct supervision from the Retail management team. You will showcase your excellent communication skills by liaising with all levels of the organization as well as ensuring total customer satisfaction with all patients. You will strive to go above and beyond in your customer service skills by motivating those around you while ensuring efficiency, productivity and accuracy in the dispensary. Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Lead Dispensary Associate is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships.
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Makes recommendations to management team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Assist patients with choosing the right products according to their ailments.
- Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
- Manages inbound phone inquiries and routes calls accordingly.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Adheres to all Medical Cannabis laws.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required
- Experience in leading a team desirable
- Can-do attitude is a must
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Cash register experience with speed and accuracy.
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail-oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high-stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards.
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
EDUCATION
- High school diploma or equivalent preferred
- Associate’s or Bachelor’s degree is desirable.
** The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management. Nature’s Medicines is an Equal Employment Opportunity Employer. Applicants requiring reasonable accommodation and/or interview process should notify the hiring manager. **
Location: 6840 Grand Avenue, Glendale, AZ 85302
Job Type: Full-time
Apply for this job with Nature's Medicines Dispensary (Amma Investment Group)
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
Do you consider yourself a self-starting, problem-solving, more-than-driven leader looking to make their way into the Cannabis industry?
This might be the opportunity for you!
Mint Cannabis is currently looking for ambitious leads for both our Mesa and Bell locations.
Duties:
Responsible for opening and closing of the dispensary as needed.
· Ensures the operations of the dispensary run in a smooth and professional fashion.
· Takes on additional duties as needed and does so with a positive attitude.
· Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
· Assists patients with choosing the right products according to their needs.
· Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
· Participates in ongoing education and professional development as needed.
· Demonstrates appropriate interactions with customers and co-workers.
· Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
· Assists in training associates on store operations, product, policies, and procedures.
· Coordinates the daily cleaning and organization of the store and stockroom.
· Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
· Supervises and delegates tasks to team members at the discretion of store management.
· Ensures all necessary breaks and lunches are given.
· Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
· Assists in tracking team member attendance and performance through designated corrective action tracker.
· Consistently communicates and models the culture of Mint Cannabis.
· Capable of coaching others in a positive and constructive manner.
· Showcases excellent interpersonal, motivational, and team-building skills.
Qualifications:
· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
· Applicant must be twenty-one (21) years of age.
· Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
· Valid Arizona Identification.
· Strong verbal and written communication skills.
· Ability to lift and move merchandise up to 35lbs.
· Ability to stand for extended periods of time (3+ hours).
· Ability to operate a computer, POS/register system, keyboards, and scanners.
· Has a strong record of reliable attendance.· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Pay: $36,000.00 - $41,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with The Mint Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job description
Do you consider yourself a self-starting, problem-solving, more-than-driven leader looking to make their way into the Cannabis industry?
This might be the opportunity for you!
Mint Cannabis is currently looking for ambitious leads for both our Mesa and Bell locations.
Duties:
Responsible for opening and closing of the dispensary as needed.
· Ensures the operations of the dispensary run in a smooth and professional fashion.
· Takes on additional duties as needed and does so with a positive attitude.
· Maintains quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints.
· Assists patients with choosing the right products according to their needs.
· Verifies patient's allotment and ensure they have the allotment necessary for their purchase.
· Participates in ongoing education and professional development as needed.
· Demonstrates appropriate interactions with customers and co-workers.
· Organizes and displays product neatly to maximize sales, ensure proper store signage is maintained at all times, and ensure the quality and freshness of all products.
· Assists in training associates on store operations, product, policies, and procedures.
· Coordinates the daily cleaning and organization of the store and stockroom.
· Strives to support Mint Cannabis Core Values and goals while promoting programs and initiatives.
· Supervises and delegates tasks to team members at the discretion of store management.
· Ensures all necessary breaks and lunches are given.
· Communicates concerns of the team to the Assistant Store Manager and/or Store Manager.
· Assists in tracking team member attendance and performance through designated corrective action tracker.
· Consistently communicates and models the culture of Mint Cannabis.
· Capable of coaching others in a positive and constructive manner.
· Showcases excellent interpersonal, motivational, and team-building skills.
Qualifications:
· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
· Applicant must be twenty-one (21) years of age.
· Applicant must consent to a criminal background check performed by the Company and/or the Arizona Department of Health Services.
· Valid Arizona Identification.
· Strong verbal and written communication skills.
· Ability to lift and move merchandise up to 35lbs.
· Ability to stand for extended periods of time (3+ hours).
· Ability to operate a computer, POS/register system, keyboards, and scanners.
· Has a strong record of reliable attendance.· A flexible schedule, including daytime, nights, and weekend availability to meet the needs of the business.
Job Type: Full-time
Pay: $36,000.00 - $41,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
Apply for this job with The Mint Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Lead Budtender / Retail Personal Service Provider
Tedra Health Management LLC
1 year ago
At Nature’s Medicines, we are in the business of improving people's lives. We bring our purpose to life by creating life-enhancing experience in the communities we serve, navigating our business lines with excellence, and dedicating ourselves to shaping the future of cannabis as a leading healthcare solution. As a team that connects, enlightens, and empowers, Nature’s Medicines is looking for people who are inspired by our vision and wish to grow with us as we continue our national expansion. If you too would like to improve people's lives, we'd like to learn more about you.?
WHY NATURE’S MEDICINES:
The Nature’s Medicines team is defined by our people. We are committed to our values and have created a culture of trust, but we also remember to have fun. Here are a few more reasons why Nature’s Medicines is a great place to be:
- Competitive pay
- Attractive insurance benefits and options
- Paid time off
- Professional development and workplace happiness initiatives
We believe in building a diverse team, and we strive to make our company a welcoming space where everyone can make an impact on Nature’s Medicines success. We encourage talented people from all backgrounds to join us.
As a Lead Patient Service Provider (Budtender), you will operate with direct supervision from the Patient Service Provider management team. You will showcase your excellent communication skills by liaising with all levels of the organization as well as ensuring total customer satisfaction with all patients. You will strive to go above and beyond in your customer service skills by motivating those around you while ensuring efficiency, productivity and accuracy in the dispensary. Along with the leadership qualities that the role entails, you will also be assisting patients by answering their questions, making them feel welcomed and comfortable. The Lead Dispensary Associate is responsible for ringing up patients, correctly inputting coupons and ensuring the patient has the best experience possible to build positive patient relationships.?
RESPONSIBILITIES AND DUTIES:
- Greets all customers in a warm, sincere, and helpful manner.
- Makes recommendations to management team on ways to improve efficiency.
- Ensure the operations of the dispensary run in a smooth and professional fashion.
- Responsible for opening and closing of the dispensary (Key Holder).
- Willingness to take on additional duties as needed and do so with a positive attitude.
- Processing transactions and become a subject matter expert on all functions of the PSP role.
- Maintains quality customer service by establishing and enforcing company standards and handling customer inquiries and complaints.
- Assist patients with choosing the right products according to their ailments.
- Verify patient's allotment and ensure they are eligible to make purchasing using the state system.
- Manages inbound phone inquiries and routes calls accordingly.
- Contributes to team effort by accomplishing related results as needed.
- Participates in ongoing education and professional development as needed.
- Adheres to all Medical Cannabis laws.
- Maintain a positive attitude that promotes team work.
- Participate in ongoing education and professional development opportunities.
- Work collectively and respectfully with other team members.
- Additional duties as assigned by management.
QUALIFICATIONS:
- Experience working in a dispensary required
- Experience in leading a team desirable
- Can-do attitude is a must
- Superior customer service skills and phone etiquette.
- Must be able to manage multiple projects, set priorities, and meet deadlines
- Cash register experience with speed and accuracy.
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions.
- Ability to handle a busy atmosphere.
- Strong organizational skills.
- Knowledge of office management systems and procedures.
- Proficiency using MS Office applications.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Detail oriented with an eye on process optimization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must maintain active Dispensary Agent Registry Identification Cards.
- Must have the ability to push, pull, or lift a minimum of 50 pounds if relevant to job duties listed above.
- Throughout extended periods must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.
- Excellent communication skills and leadership both verbally and through written media.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
- Ability to articulate job goals in a manner they're completed effectively the first time.
- At least 21 years of age and authorized to work in the US.
- Proper employment documentation; reliable transportation and valid driver's license.
- If necessary, ability to work 7 days per week and to be flexible with schedule.
- Environmental Requirements and Exposure, depending on work location:
- Exposure to fertilizer, dusts, odors, high heat, low temperature, high and low humidity, high noise levels, vibrations, water, dry salts, allergens, pollen, dust, plant pathogens, other volatile organic compounds, and other environmental variables.
EDUCATION:
- High school diploma or equivalent
- Associate’s or Bachelor’s degree is desirable.
** The above requirements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, and this job description may be amended at any time. Required experience, training, or educational requirements shall be as indicated or as deemed acceptable by Nature’s Medicines management.
Nature’s Medicines is an Equal Employment Opportunity Employer. Applicants requiring reasonable accommodation and/or interview process should notify the hiring manager. **
Location: 5405 Cogswell Road, Wayne, MI 48184
Job Type: Full-time
Apply for this job with Tedra Health Management LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Part-time Retail Sales Lead - Electric Lettuce Alberta
Groundworks Industries
1 year ago
Part-time Retail Sales Lead - Electric Lettuce
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
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Retail Sales Lead - Electric Lettuce Oregon City
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Oregon City
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Sales Lead - Electric Lettuce Alberta Arts District
Groundworks Industries
1 year ago
Retail Sales Lead - Electric Lettuce Alberta Arts District
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Full-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Full-time team members are eligible for partially employer-sponsored Medical/Vision Insurance as well as voluntary dental insurance. Additionally, the company offers complimentary Short-term disability, Long-term disability, and Life Insurance for all full-time team members. We even have a wellness program that allows you to earn cash bonuses by walking! Full-time team members also receive Paid Time Off, Sick Time, Paid Holidays, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
Apply for this job with Groundworks Industries
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Profile
Chalice Brands Ltd. is a premiere consumer-driven cannabis company specializing in production, processing, wholesale, distribution, and retail, with seven dispensaries in Portland, Oregon. The Company is committed to developing a dynamic portfolio built around the recognized brands of Chalice Farms, with a focus on health and wellness. Markets served include Oregon, California, and Nevada. Chalice Brands Ltd is a publicly traded company with shares listed on the Canadian Securities Exchange (“CSE”) under the trading symbol “CHAL.CN” as well as the OTCQB under the trading symbol “CHALF”.
Position Profile
The world of Cannabis retail is shifting rapidly, and we need leaders who love working in complex and evolving environments. Our stores are where customers come to discover, buy, use & love Cannabis.
Our Store Leaders are brand champions that build and manage teams and engage customers in a unique and dynamic retail environment. In this role, you will lead, mentor coach, and train a diverse group of individuals who are motivated by the benefits of Cannabis. Adaptable and flexible by nature, you are composed and collected, and you know how to leverage your experience to support your customers’ needs and those of your team.
Essential Duties & Responsibilities
- Build a team that embodies Chalice Farms; focused on developing customer loyalty and exceptional service increasing return visits
- Identify key business metrics to use to develop business strategies and grow the business
- Meet or exceed goals related to store sales, profitability, and operational excellence
- Create a work environment that is cohesive and represents our brand
- Promote a culture of teamwork, provide clear direction, and establish clear priorities
- Train, coach, and develop direct reports using company programs, tools, and resources
- Attract, hire, and retain a diverse team of top talent
- Create an environment that is inspiring and encourages the growth of our associates
- Foster an environment of open communication that by sharing corporate messages with associates and sharing strategies
- The general manager may perform other related duties as required by the Company, field leadership, and regarding serving our customers
- Effectively schedule the team to be in the right place at the right time regarding business needs and payroll
- This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time with or without notice.
Qualifications
- 21 years of age or older
- Reliable transportation
- Must be willing to work evenings and weekends, as needed
- Must be able to lift up to 25 lbs. on a regular basis
- 5 years or more of proven retail leadership
- Valid OLCC Marijuana Worker Permit or ability to obtain prior to beginning work at the company
Competencies
- Exceptional interpersonal skills - you are energized by working with people; both customers and team members
- Inspirational Leader who sets the vision for the team and inspires them to achieve goals
- Attention to detail with an eye toward the small details
- Hands on leadership - you are an owner who does not hesitate to roll up your sleeves and do whatever it takes to get the job done
- The desire to coach and mentor - you see potential in your team and enjoy growing and fostering that potential
- The ability to multitask with strong attention to detail
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Apply for this job with Chalice Brands Ltd.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Ascend Cannabis Co. – Retail Shift Lead Associate
- Job Title:
Retail Shift Lead
- Location:
3555 S Yosemite St. Denver, CO 80237
- Pay Rate:
$19.00- $21.00 per hour plus tips
- Benefits:
Dental insurance
Health insurance
Vision Insurance
Life Insurance
Employee Discounts
Paid Sick Leave
Summary
The Retail Shift Lead Associate is primarily responsible for providing assistance and leadership to other Retail Managers and Associates. The Retail Shift Lead Associate will support Management by delegating tasks to Retail Associates, opening and closing the store, processing incoming products, inventory audits, and oversight of the productivity of the sales floor. The Retail Shift Lead Associate assures product quality, customer satisfaction, and employee morale, while conducting day-to-day operations within the facility.
Essential Duties and Responsibilities
- Maintain a friendly, courteous, and compassionate demeanor at all times.
- Adhere to company mission statement and core values, while maintaining high ethical standards and professionalism.
- Provide outstanding, accurate customer service to patrons by answering questions and/or appropriately directing concerns to Management, if necessary.
- Provide tour of dispensary sales floor, making product recommendations to patrons.
- Responsible for actively listening and making appropriate product recommendations to patrons based on ongoing research of strains, cannabinoids and vendor-produced products.
- Maintain knowledge of all products and accessories for sale in the dispensary.
- Utilize well-versed knowledge of cannabinoids and how they affect the body.
- Retain thorough and comprehensive knowledge of company policy, discounts, coupons and promotions.
- Understand potency, contaminant and homogeneity testing; able to explain testing benefits to patron.
- Monitor and enter patron orders into POS system.
- Abide by product handling procedures, including safety and health policies, auditing inventory, stocking, product storage, and monitoring packaging and labeling standards.
- Ensure compliance, security and health standards are met at all times.
- Maintain cleanliness and organization of store for all areas of the facility. Including, stocking retail items and supplies, sweeping and mopping and sanitizing restrooms.
- Verify correct use of MED-required packaging and labeling, according to policy, at the time of sale.
- Operate cash register by using barcode scanner, computer-based POS system, and cash drawer to process transactions.
- Accurately process transactions and ensure all patrons are issued a receipt.
- Protect assets by using a counterfeit detector pen to prevent the acceptance of counterfeit bills.
- Responsible for motivating Retail Associates and ensuring specific sales, guest-satisfaction, and compliance goals are met.
- Assign day-to-day tasks to Retail Associates on the sales floor and in production areas and oversee performance quality.
- Report Retail Associate performance quality and concerns to Manager(s) on Duty.
- Monitor lunch schedules of Retail Associate staff and holds staff accountable for maintaining an orderly rotation of staff on sales floor
- Properly communicates concerns of patrons or employees to Management.
- Resolves or de-escalates any situation stemming from patrons or employees.
- Transfers and moves out any necessary products onto the sales floor.
- Communicate inventory concerns and identifies out-of-stock products and relays that information to Management, if needed.
- Perform inventory audits in accordance with company standards.
- Complete all duties in a timely manner consistent with company standards.
- All other job duties as assigned
Qualifications
Education:
- High School diploma or General Education Development (GED) required
- Must maintain current knowledge and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), Health Insurance Portability and Accountability Act (HIPAA), and TGS Global
Required Skills & Experience:
- Excellent computer, mathematical, language, and reasoning skills
- Management and leadership experience
- Customer service experience
- Must be able to acquire MED badge prior to beginning employment
Physical requirements:
- Must be able to complete assigned tasks in a timely manner.
- Must be able to sit, stand, walk, stoop, crouch, reach, and lift for extended periods of time.
- Must be able to individually move objects up to 50 lbs in all directions.
Preferred Skills & Experience:
- Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements.
- Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities.
- Retail, operations and/or sales experience a plus.
- Minimum of one-year retail, sales, hospitality, or customer service industry experience.
- High-level critical thinking, attention to detail, mathematical, language and reasoning skills.
**Ascend Cannabis Co. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics**
Apply for this job with Ascend Cannabis Co.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.