Cannabis jobs at Urbn Leaf - Harborside
We know of 96 jobs at Urbn Leaf - Harborside as of April 2024, including roles such as Budtender (Full-time), Budtender (Part-time), Inventory Associate, and Delivery Team Lead.
More than 30+ days
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
Job Title: Shift Lead
Location: West Hollywood, CA
Reports to: General Manager and Assistant Managers
Position Summary:
Our Shift Leads are responsible for the day to day operations and performance of the retail staff. Most time will be spent on maintaining the presentation of the store and team, and ensuring guests receive high quality service while upholding the Urbn Leaf brand standards and expectations. Shift Leads help to run the store during hours of operation under the direction of the Assistant Manager and General Manager.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee dispensary team including but not limited to: reception, budtenders, budbacks, security, etc.
- Ensure time is effectively spent overseeing team and guest experience.
- Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)
- Ensure all staff is on time, well-groomed and in clean uniforms
- Handle all returns, exchanges and employee purchases
- Ensure that Inventory Controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given
- Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning
- Meet with management team to ensure proper follow-up on all action items and address any personnel issues
- Report all relevant operational information to General Manager
- Handle customer issues and concerns in a professional and effective manner
- Partner with Human Resources to ensure the venue is compliant with all pertinent employee rules and regulations
- Execute marketing efforts as directed by the Marketing team
- Ensure proper ambiance and cleanliness within venue at all times
- Ensure that the Urbn Leaf brand is always properly represented
- Train and develop employees from within
- Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
- Read industry publications to keep up-to-date on trends
- Assist in creating and implementing policies and procedures that will enhance customer service
- Enforce all policies and procedures of venue and the company
- Manage floor to ensure staff is on task at all times
- Perform any other duties and projects assigned by Senior Management
Qualifications:
- Must be 21 years of age or older
- Minimum of 1 year of dispensary or retail management experience
- Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
- Must be comfortable learning new skills
- Must have a hands-on, proactive management style
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Understand guest service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
Education:
Must have one or more of the following:
- High School diploma or equivalent
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Pay:
$20.75 / hour + tips
Medical, dental, vision
401k
Employee discount program
Equal Employment Opportunity Policy
Urbn Leaf and Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Sales
Reports to: VP of Sales
Job Location: Los Angeles, CA
FLSA Status: Exempt
*
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SUMMARY:
The Territory Sales Manager will be a pivotal member of our fast-growing sales team. Is responsible for cultivating relationships, identifying new opportunities, and growing the existing sales book of business. The Territory Manager should have a customer service centric, consultative approach to each client.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Prospects, presents, and opens new business opportunities.
- Provides a consultative approach to upsell and cross-sell company sales portfolio.
- Communicates with customers and leads to identify and understand their product needs; identifies and suggests products and services to meet those needs.
- Ensures customer satisfaction through ongoing communication and relationship management.
- Collaborates with the leadership and marketing team to improve market presence in their territory.
- Attends industry trade shows to accumulate new leads and makes productive contact with existing clients.
PERFORMANCE REQUIREMENTS:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and negotiation skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet project deadlines.
- Ability to set and achieve short- and long-term goals.
- Must be willing to travel up to 50% of the time.
PHYSICAL REQUIREMENTS:
- Must be able to stand and walk for long hours at a time.
EDUCATION AND EXPERIENCE REQUIRED:
- Bachelor's Degree in Business, Sales, Marketing, or related field OR at least three years of related experience required.
- Proven track record of outside sales experience
- Knowledge of Cannabis preferred
- Excellent interpersonal communication skills and verbal communication skills required.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Vista, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $16 / hour + mileage reimbursement
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $16.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:
- Responsible for the drivers, delivery service, and quality performance of the Packers.
- Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
- Trains new drivers and Packers; plans, assigns and directs work.
- Reports any staff related issues to Fleet Manager (for disciplinary action).
- Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
- Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
- Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
- Manages driver lunch in/out, and shift end times.
- Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
- Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
- Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
- Communicates with Fleet Manager throughout the scheduled shift.
- Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
- Hold drivers accountable for missing product.
- Ensures all company standards and safety policies are being adhered to in department.
- Assists other departments as needed or requested.
- Ensures friendly, efficient and professional customer service.
- Monitor operational/office supplies daily and report the needs to the necessary team member.
- As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Schedules staff according to business needs
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Qualifications:
- Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
- Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
- Must have the ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Remain calm and resolve problems using good judgment
- Lead by example and ensure the team executes the game plan laid out for them
- Understands guest service needs
- Works cohesively as a team with co-workers
Education and Experience:
- One year relevant experience and/or training
- High School Graduate
- Cash Handling a plus
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
- Must be able to work days, nights, holidays and weekends.
- Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.
Pay: $19 / hr
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $19.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Vista, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $16 / hour + mileage reimbursement
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Pay: $16.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
We're currently seeking a compassionate and friendly customer service professional to join our team in San Leandro, CA!
SUMMARY
Welcome each client into Harborside creating an environment where clients feel truly cared for, valued and respected. Conduct new client orientation and registration. Act as a resource to assist clients with question, concerns, special needs and activism activities. Assist each client with outstanding service at point of sale. Assess the needs of each client, provide appropriate product knowledge and accurately record all transactions in the POS. Maintaining an efficient and upbeat work pace. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND DUTIES
- Perform opening and closing duties
- Provide exceptional service and product knowledge
- Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till
- Escalate client issues to Supervisors when appropriate
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and sensitivity
- Assist clients with special needs
- Communicate with other departments as necessary
- Listen and respond to client and coworker needs/requests appropriately and timely
- Maintain neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors and contractor information; tactful with all sensitive business information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES
- Assist to maintain and ensure departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS:
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL DEMANDS
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
WORKING CONDITIONS
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE
- 2+ years customer service experience working within in a retail, sales and/or hospitality environment
- HS diploma, GED or equivalent
- Cannabis industry and/or health industry experience highly desirable
- Must be 21+ years old and pass a criminal background check
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
PAY
$18 / hour
Medical, dental, vision, employee discount
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Sales
Reports to: General Manager, Sales Managers
Job Location: San Jose, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Sales Associate is responsible for creating an environment where clients feel truly cared for, valued, respected. Assist each client with outstanding service at point of sale while providing exceptional service and product knowledge leaving each client's needs satisfied. Ensuring the accurate representation of physical inventory in the inventory management systems and correcting discrepancies that occur. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Perform opening and closing duties
- Provide exceptional service and product knowledge
- Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till
- Escalate client issues to Supervisors when appropriate
- Listen and respond to customer and coworker needs/requests appropriately and timely
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to supervisor.
- Collaborate closely with other team members to ensure the timely completion of task.
- Maintains discretionary practices with all vendors, voucher and contractor information, tactful with all sensitive business information
- Maintain a positive, caring attitude, and treat customers/co-workers with respect
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Create and execute a count schedule so that all inventory items are counted, recorded, and all discrepancies are researched every 4 weeks
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL REQUIREMENTS:
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
WORKING CONDITIONS:
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
- May include working an alternative work week
EDUCATION AND EXPERIENCE REQUIRED:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (2+ years) working in the cannabis and/or health industry
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
This position is part-time.
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Security
Reports to: Director of Security
Job Location: Greenfield, CA
FLSA Status: Exempt
SUMMARY:
The Security Manager manages the day-to-day performance of external security guards who ensure the protection of the Company's staff, visitors, facilities, and assets. This critical role also develops and enforces security and safety policies and procedures for compliance with all applicable laws and regulations. The Security Manager will act as a liaison to all departments on security and safety measures, procedures, and needs as well as liaising with law enforcement and emergency services as needed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Monitor and control incoming/outgoing of vehicles and people onto the property and premises; verify government-issued identification or other credentials prior to allowing access/entry to ensure only compliant individuals enter the premises and stay in designated areas.
- Enforce all Company rules for employees, contractors and visitors, i.e. no smoking, safe travel, dress code, etc.
- Protect clients, visitors, staff and company assets from harm, damage and/or theft.
- Work closely with Director of Security to develop and maintain loss prevention program to reduce shrink and company losses.
- Resolve security and safety issues promptly by partnering with other departments as necessary.
- Assist HR personnel with investigations, interviews, and other matters related to employment and employee conduct.
- Ensure Company policies and procedures are being observed by department staff.
- Maintain discretion at all times with all vendor and contractor information; also maintains confidentiality of all sensitive business information.
- Perform security perimeter patrols including investigation of suspicious persons and vehicles through surveillance and subsequent searches as necessary. Closely check the perimeter fence line for anything unusual that could be considered a breach.
- Monitor CCTV surveillance equipment for potential threats and suspicious activity; watch for irregular or unusual conditions or interactions which may create security concerns or safety hazards.
- Closely monitor and operate cameras throughout the property and document when cameras are not working or need cleaning or adjusting to ensure compliance with regulatory agencies.
- Accurately and effectively communicate with other staff members using a handheld two-way radio of any condition or event that may pose a safety or security concern.
- Assist with sales and transports of product (e.g., monitor cash exchange, escort cash or product from point A to point B, load or unloading of product sold.).
- Direct and monitor third-party security team throughout the day and night to make sure they follow established policies and procedures and answer questions they may have.
- In cooperation with the facilities maintenance team, ensure all safety related equipment are functioning and in good working order including portable radios, security cameras, door locks, and alarms.
- Check daily logs to make sure all officers have read and understood and initialed them (pass-down log, lost and found log, suspicious vehicle log and camera log).
- Respond to alarms or emergency events; notify the appropriate law enforcement or emergency department.
- Investigate and prepare detailed and accurate incident reports for upper management by recording observations, information, occurrences, and interviewing witnesses.
- Create employee badges and grant access to authorized work locations.
- Set alarms and disarm alarms as necessary.
- Work closely with the Safety Manager to maintain a robust in-house safety training program.
- Conduct scheduled drills (Fire, Active Shooter, Robbery, etc.) to ensure all employees are up to date with emergency procedures.
- Manage and direct the daily activities of the location and assigned staff and functions including:
- Schedules and supervises third party security team.
- Assist Safety Manager with ensuring work location meets Cal-OSHA regulation requirements and team members are trained on safety precautions, addresses any safety concerns, investigate any accident, injury, illness or near miss and is responsible for ensuring all med bags are stocked and fire extinguishers are checked routinely.
- Ensures locations EAP and IIPP programs are implemented and followed by team members.
- Exercise significant authority and discretion when addressing items that concern the location, including:
- Participate in developing and implementing rules, regulations, policies, and procedures to advance the company's mission, vision, goals and objectives.
- Performance of third-party security personnel
- Potential or actual safety and security issues
- Other duties as assigned.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills, and Abilities)
- Speak and be literate in English to the extent of writing, reading, and understanding printed regulations, orders, instructions, etc., an individual who is bilingual in Spanish at a fluent level is highly desired.
- Skill in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals.
- Skill in planning, organizing, assigning, and coordinating the activities and resources of staff.
- Ability to:
- Exercise discretionary authority.
- Analyze and evaluate information accurately, and to express ideas clearly when providing oral and written reports or recommendations on administrative, financial, and technical issues.
- Use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail.
- Establish and maintain effective working relationships with employees, management, customers, other governmental agencies, community members and the public.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
- Work is generally performed stationary and requires some bending, stooping, and reaching.
- Work is generally performed in an office-warehouse type setting.
- Incumbents in this position frequently communicate with staff and visitors. Must be able to exchange accurate information.
- Must be able to detect any abnormalities from a distance.
- Ability to move (traverse) on uneven terrain.
- Frequently moves equipment weighing up to 50 lbs across various locations.
- Work is performed in a greenhouse-warehouse facility exposed to temperatures ranging above a constant 75°F.
- Work is subject to weather conditions, including rain and extreme hot or cold temperatures.
- May require working rotating shifts with varied hours/days, including evenings, weekends, holidays, and special events.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- A minimum of three years of prior experience working as a security officer, military police, law enforcement, or corrections officer. Knowledge of laws and regulations relating to detention, arrests, and restraints.
- Bachelor's or associate degree in law enforcement or criminal justice related studies or related field; a minimum of a high school diploma or equivalent is required.
- Post-graduate of a Certified Public Safety Academy (military or civilian) in law enforcement or adult corrections or a POST Basic Certificate is desired.
- A current and valid Bureau of Security and Investigative Services (BSIS) Security Officer License. issued by the State of California is desired.
- Understanding of California Penal, Health and Safety, and Vehicle Codes.
- Continuing education will be required to maintain certifications and licenses.
- A minimum of 21 years old and pass a criminal background check.
- Experience working in the cannabis and/or health industry is highly desirable.
- An individual who is bilingual in Spanish at a fluent level is highly desired.
CERTIFICATES AND LICENSES REQUIRED:
- A current and valid Bureau of Security and Investigative Services (BSIS) Security Officer License issued by the State of California is desired.
- Valid CA Driver's License
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $18 / hour + mileage reimbursement (currently $0.585/mile)
Medical, dental, vision benefits
401k with company match
Employee Discount program
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Distribution
Reports to: Logistics Coordinator
Job Location: LA area
FLSA Status: Temporary; non-exempt
Length of Assignment: 6 months (40 hours/week)
SUMMARY:
The Driver will pick up outstanding accounts payable payments throughout the Los Angeles and San Diego areas. They are responsible for the physical movement of payment from customer to specified designation.
PLEASE NOTE, THIS IS A TEMPORARY POSITION - ANTICIPATED DURATION OF ASSIGNMENT IS SIX MONTHS.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Completes physical pick up of accounts payable payments.
- Ensure payment received is the accurate amount.
- Ensures all payments are turned in to the designated person/location and/or vault.
- Ensures payment is secured throughout the route.
- Other duties as assigned.
PERFORMANCE REQUIREMENTS:
- Maintains a professional, safe, and clean work environment and vehicle.
- Follow route and time schedule provided by management.
- Drive company equipment in a safe manner, at all times.
PHYSICAL REQUIREMENTS:
- Requires prolonged standing, sitting, and some bending, stooping, and stretching
- Ability to lift and/or carry up to 25 lbs.
- Ability to safely operate a motor vehicle
EDUCATION and OTHER REQUIREMENTS
- High School diploma or GED, preferred
- A valid CA Driver's license with a good driving record
- Willingness to work flexible work hours and schedules
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Compliance
Reports to: Senior Director – Compliance and Corporate Affairs
Job Location: Greenfield, CA
FLSA Status: Exempt, Salary
SUMMARY:
The Compliance Manager – Greenfield is responsible for ensuring that all locations and facilities within the City of Greenfield are operating in compliance with federal, state, and local laws, ordinances, rules, and regulations. The Compliance Manager – Greenfield will also work closely with the District Compliance Manager – Northern California for additional support to enhance the compliance function at the Greenfield Facility.
This position also helps secure, manage, and maintain various licenses and permits including the coordination of department compliance oversight, stakeholder communications, operational and regulatory analysis, and department budget management. The Compliance Manager – Greenfield will collaborate and partner with departments throughout the Company to ensure standard operating procedures are followed and are updated as necessary to maximize efficient and effective operations while remaining compliant. This position is also responsible for providing compliance related guidance and trainings and will help maintain and update safety standard operating procedures and trainings to ensure the company operates in accordance with all applicable rules and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Oversee, coordinate, and monitor the day-to-day quality assurance and compliance activities of the business units.
- Coordinate with department business partners to establish company-wide compliance manuals (for example: work instructions or standard operating procedures); maintain and supplement compliance manuals as necessary.
- Develop and execute training programs to ensure adherence to established policies and procedures.
- Establish, supervise, and identify quality assurance and compliance issues at the departmental level; ensure appropriate communication for pertinent issues between local and corporate levels.
- Review and approve corrective action plans submitted to the DCC and ensure timely execution of plans including remediation, recall, and destruction of products or other goods.
- Understand and ensure the Company's commitment to comply with all laws, regulations, Company policies, and ethical requirements applicable to the conduct of business.
- Facilitate and implement an effective quality assurance and compliance program and coordinate resources to ensure the ongoing effectiveness of the program.
- As part of the quality assurance and compliance program, assist operational teams with the proper use and troubleshooting of the state mandated track-and-trace system (i.e., METRC).
- Perform risk assessments and develop mitigation plans to address identified risks.
- Regularly review the quality assurance and compliance program and recommend appropriate revisions and modifications, including advising leadership of potential risk areas.
- Monitor and respond to retaliation-free reporting channels, including an anonymous telephone reporting system available to all employees, volunteers, customers, and vendors.
- Ensure that internal controls can prevent and detect significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, contractors, or others working with the organization. Provide written documentation of such controls and any breaches or instances of illegal and/or improper conduct.
- Coordinate as appropriate with legal counsel, to conduct or authorize and oversee investigations of matters that merit investigation from a compliance or regulatory perspective.
- Oversee follow-up and, as applicable, resolution to investigations and other issues generated by the quality assurance and compliance program, including development of corrective action plans, as needed. Provide written reports of investigations as well as any corrective action plans.
- In coordination with the Security Department and People Operations, develop and help manage a robust safety program at the facility that ensures regular training and compliance with applicable safety laws and regulations (e.g., Cal-OSHA, Injury and Illness Prevention, Emergency Action Plans, etc.)
- Assist with the maintenance of licenses, permits and related documents as needed and as directed.
- Communicate and respond as directed with various state and local regulators (e.g., Department of Cannabis Control; City of Greenfield; etc.) Provide and maintain written records and reports of communications with regulators as needed.
- Assist with the collection, organization, and maintenance of required documents for compliance and licensing (e.g., premises diagrams, SOPs, live scans, financial information, owner submittals, etc.)
- Track, maintain and communicate compliance updates with department and senior management as needed.
- Provide written reports and summaries of compliance related work on a weekly basis or as needed to supervisor.
- Develop productive working relationships with all levels of management and staff.
- Perform a variety of tasks to assist the Compliance Department to ensure the efficient operation of the function.
- Perform routine internal audits to ensure that business is operating in accordance with regulations.
- Coordinate with business partners to establish and update a compliance manual.
- Create, implement, administer, and enforce policies, procedures and laws required for a company to operate in accordance with the law and regulations.
- Other duties and responsibilities as assigned by management.
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Detail oriented and able to manage time efficiently and meet deadlines, often adjusting in accordance with evolving priorities.
- Collaborative team player and strong independent working skills.
- Demonstrates passion to serve the cannabis community and beyond.
- Outstanding stakeholder relations and communication skills.
- Ability to identify, read and understand rules and regulations at the local, state, and federal level.
- Ability to effectively communicate complex rules and regulations to staff and management.
- Proficient computer and software operating skills including knowledge in:
- Microsoft Office Suite
- Adobe Suite
- METRC
- Point-of-sale software
- ERP software
GENERAL PERFORMANCE REQUIREMENTS:
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout the department and the Company
- Follow all safety policies
- Be a role model for the Company and work cohesively as a team with co-workers
- Understand and practice Company values
- Demonstrate ethical behavior
- Understand & contribute to the positive culture of the organization
PHYSICAL REQUIREMENTS:
- Generally performed seated; repetitive key board use, phone use, walking, standing, bending stooping, and reaching.
- Work is generally performed in an office type setting, in a farm setting, in a manufacturing, or over the phone.
- Work will require regular travel within California and may include limited travel outside of California.
- Lifting up to 20 pounds.
- Frequent contact with others via email, online teleconference, face-to-face discussions, and telephone.
- Some communication required via mail and fax
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- Bachelor's degree from a four-year college or university
- 3+ years of corporate and regulatory compliance experience preferred.
- Prior experience working with regulatory authorities, including but not limited to MCAURSA as well as local and state Law Enforcement.
- Problem solver able to create consensus around enterprise-wide quality assurance and compliance solutions for a highly regulated industry in a complex and uncertain operating environment.
- Exemplary written and verbal communication skills required.
- Certified Regulatory Compliance Manager (CRCM) is a plus.
- Experience navigating communications and software systems of various cannabis regulatory agencies
- Must be 21+ years old and pass a criminal background check per local and state requirements.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Team Lead
Location: San Leandro
Employee Type: Full Time
Description
Harborside is a global leader in the medical cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We're currently seeking a compassionate, friendly and organized professional to join our team in SAN LEANDRO, CA.
SALES TEAM LEAD
Lead the operations of the Event Room, Including set-up, Maintenance, and all physical changes for activities in the Event Room space. Ensure quality of service and positive customer exchanges. Ensure exemplary client experience of the Event activities. Accurately and efficiently record all necessary required documents. Provide exceptional service in all interactions. Understand, embrace and embody the mission and culture of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Leads department operations.
- Provides department schedule for supervisor approval.
- Ensures the department provides excellent service and exceptional client interactions to achieve Harborside's standards for client care.
- Ensures that all phases of the client experience remain seamless and exceed their expectations.
- Provides exceptional service and product knowledge.
- Ensures the exchange of register drawers.
- Appropriately authorizes discounts and other changes in sales receipts.
- Ensures all display cases have uniform offerings and accurate labeling.
- Interfaces with Inventory Department to fulfill client product requests.
- Resolves client issues and/or escalate to Safety when appropriate.
- Ensures opening and closing procedures are accurately performed.
- Maintains a positive, caring attitude, and treat clients/co-workers with respect and sensitivity.
- Demonstrates leadership and compassionate management.
- Partners with the General Manager to ensure all performance expectations are being met.
- Ensures Harborside policies and procedures are being observed by department staff.
- Supervises, coaches, and communicates with department staff to meet and exceed performance expectations.
- Partners with the Safety and Compliance to ensure all on-site consumption policies and guidelines are met.
- Partners with Vendor Relations and Marketing to ensure all expectations are met.
- Maintains strict confidentiality with client information.
- Follows and integrates Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES
- Perform associate duties as required
- Ensure sample program is properly utilized
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
EDUCATION/EXPERIENCE
- High school diploma or GED
- Prior management/supervisory experience (1-3 years)
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior retail or customer service experience (1-3 years)
- Experience working in the cannabis industry highly desirable
- Experience in the health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay: $20 per hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Associate General Counsel
Reports to: General Counsel
Job Class: Exempt
Position Summary:
The Associate General Counsel will report to and work with the company's General Counsel. With oversight from the General Counsel, this position will help direct and protect all departments in the company regarding legal issues and rights. The Associate General Counsel identifies and analyzes legal issues, drafts key documents, presents clear recommendations to top management, and assures legal compliance.
This position will ensure that all company policies conform to relevant legal standards and industry regulations, is frequently called upon to review contracts and other legal documents before they are approved and/or executed and may also be asked to assist in litigation.
Under the direction of the company's General Counsel, the Associate General Counsel will be responsible for various research tasks. The Associate reads over typical contracts and renewals for approval, drafting as necessary to ensure that the language conforms to the company's negotiations, is in proper form, and adequately protects the company. The Associate General Counsel also reviews claims for validity and works with the General Counsel to assist with litigation before the courts and before other relevant adjudicatory bodies. A portion of the Associate General Counsel's work may involve discovery and court appearances, which may result in business travel.
The Associate General Counsel must possess a law degree from an ABA-accredited law school. and be admitted to the California bar. The ideal candidate will have some education in business and experience as in-house counsel. The ideal candidate will also have experience researching and advising on California cannabis law and compliance with cannabis regulations.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Provide general corporate legal services and counsel, under the direction of the General Counsel.
- Coordinate with outside attorneys.
- Provide legal advice and support to the general counsel, executive team, and department leaders, including advising on California cannabis law and regulation.
- Oversee, direct, and potentially conduct company litigation.
- Draft, review, and negotiate agreements, contracts, policies, memoranda, other legal documents, and correspondence that are grammatically correct, clear, and to the extent necessary or possible, concise.
- Being one of the company's experts on California cannabis law and regulation.
- Assist in gathering information for external due diligence requests related to mergers and acquisitions and assist with closing documentation and checklists.
- Review subscription agreements and assist subscribers in completing agreements.
- Assist General Counsel in maintaining all entities and observing entity formalities.
- Assist General Counsel in analyzing, reviewing, and distributing information on new legislation, regulations, and court decisions.
- Review and assist in responding to subpoenas and document and business records requests.
- Make effective presentations on controversial or complex topics to top management, directors, courts, and public groups.
- Ability to negotiate resolutions of problems including contract terms, litigation, and inter-departmental issues.
- Give accurate and timely counsel to executives on a variety of legal topics (labor law, partnerships, joint ventures, corporate finance etc.).
- Identify risks and propose alternative structures to mitigate risks involved in potential transactions.
- Draft transactional documents dealing with joint ventures, supply contracts, service agreements, financing, and other legal matters.
- Close transactions, including sales, acquisitions, and joint ventures.
- Assist with or manage the negotiation of complex transactions, sales, and funding, as required.
- Collaborate with leadership to devise efficient defense strategies.
- Create and administer internal governance policies and regularly monitor compliance.
- Research and evaluate risk factors regarding business decisions and operations.
- Apply effective risk management techniques and offer proactive advice on possible legal issues.
- Communicate and negotiate with external parties (regulators, external counsel, public authority etc.), creating relations of trust.
- Draft and solidify agreements, contracts, and other legal documents to ensure the company's full legal rights.
- Deal with complex matters with multiple stakeholders.
- Ensure the corporate legal documents necessary for managing complex relationships between multiple entities are in place, current, and effective.
- Provide clarification on legal language or specifications at all levels of the organization.
- Provide asset and corporate level due diligence.
- Assist with the management and oversight of outside counsel.
- Perform related administrative and management functions as needed.
- Consult and handle all corporate legal processes (e.g. intellectual property, mergers & acquisitions, financial/securities offerings, compliance issues, transactions, agreements, and lawsuits).
- Reviews advertising and marketing materials to ensure that they are in compliance with legal requirements.
- Advise on transactional matters relating to mergers and acquisitions, as well as private equity and other investments across a range of highly diversified asset classes.
- Keep abreast of legislative changes.
- Maintaining knowledge of the company's legal documents and operations.
- Crafting and reviewing legal strategy in response to any litigation.
- Keeping a record of all legal documents and proceedings for the company.
Qualifications:
- Bachelor's Degree from a four-year college or university.
- Juris Doctor from an ABA-accredited law school.
- Admitted to practice law in the State of California.
- Preferred knowledge and experience with California cannabis law and regulation.
- Minimum of 5-8 years of legal counsel experience, preferably with cannabis clients.
- Knowledge and experience with mergers & acquisitions.
- The ideal candidate will have legal counsel experience with a publicly traded company.
- Knowledge and experience with MS Excel, Word, and Outlook.
Skills and Attitudes:
- Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed, and accuracy.
- Prioritize and organize.
- Be a clear thinker, remain calm, and resolve problems using good judgment.
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement.
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 25 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position Summary:
Responsible for the day to day inventory management and receiving of product for high-volume retail and delivery cannabis outlet. Ensure proper inventory levels are maintained, care of perishable product is properly executed, FIFO process is being upheld, finished goods are received/stored properly, processed and made ready for sale in a timely manner. Ensures all cannabis products meet or exceed state and local compliance standards. Any items that do not meet or exceed compliance standards are to be rejected, logged for vendor credit and moved to Green Waste, or destroyed immediately.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee, schedule, train, and assign tasks to inventory team members (Budbacks).
- Ensure proper care and First In, First Out (FIFO) rotation of all inventory for retail and delivery outlet.
- Ensure all products are kept in their ideal state to preserve freshness and quality.
- Ensure all technology platforms - inventory, ERP, METRC, POS - are updated with the most accurate product descriptions and on-hand inventory amounts.
- Coordinate with procurement team and management team to ensure proper turnover of inventory to expedite the sale of expiring products.
- Conduct monthly inventory audits and report any loss runs to General Manager and Headquarters.
- Handle all receiving of items, returns, and exchanges with procurement and shipping teams.
- Advise on upcoming "best by" dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration.
- Coordinate with managers for the destruction of expiring products as well as notify the procurement team.
- Ensure all invoices, payables, and returns are properly coded and communicated to the Finance department, ensuring clear communication within the accounting ecosystem.
- Account for all discrepancies within manifests and delivery, and report them to our executive teams and the BCC.
- Responsible for receiving all products, checking in products (ERP and METRC), scanning manifests and COA's; scanning invoices as needed.
- Work closely with Compliance Director and team to ensure regulations are followed and address issues within 24 hours of occurrence.
- Work with other company locations to troubleshoot issues with inventory audits and receiving as needed.
- Ensure new products are ready for sale within 48 hours of receiving.
- Meet with management team regularly to ensure proper follow-up on all action items.
- Accountable for proper disposal of cannabis waste, both physically and systemically.
- Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items.
- Always ensure proper ambiance and cleanliness of inventory and secure storage areas.
- Ensure the Urbn Leaf brand is always being properly represented.
- Participate in the quarterly venue cleanings.
- Abide by all policies and procedures of the company.
- Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly to the facilities team.
- Intimately understand state and local cannabis regulations to maintain compliance of the venue.
- Inform employees of new products, and assist in the making of the displays for new products.
- Account for all non-cannabis items.
- Create/update logs for efficient systems within inventory.
Qualifications:
- At least three years of inventory management experience in a high-volume environment, with knowledge of cannabis and cannabis products; or one year of inventory management in a high-volume cannabis retailer.
- ERP system experience required. METRC experience preferred.
- Must be able to input and access data in ERP system, METRC, delivery systems, and use technology devices.
- Must be comfortable learning new skills.
- Must have a hands-on, proactive management style.
- Must be familiar with local and state cannabis laws, as well as BCC regulations.
- Must be highly adaptable and comfortable with an environment that can change rapidly.
Skills and Attitudes:
- Must be motivated, hardworking, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Understand department service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
- Must have strong communication skills and responsiveness to e-mails.
Education:
Must have one of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Three years' relevant experience and/or training
- Equivalent combination of education and experience
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Retail
Reports to: Director of Retail & Supply Chain
Job Location: West Hollywood
FLSA Status: Exempt
SUMMARY:
Manages and performs all functions related to overseeing daily operations of a high-volume cannabis retail store. Responsible for overall execution of company initiatives, store financial performance and goals, and employee development. All job functions should be completed with the goal of positioning Urbn Leaf as the industry standard of excellence in providing customers with best-in-class service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Sets the standard for the customer experience and is a role model for a customer-first mentality.
- Impacts and is present with the store teams. Ensures that the store is staffed with employees who are trained, motivated, and respectful of customer needs.
- Reviews and improves organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and implementing innovative changes.
- Analyzes and measures business trends; develops and implements plans to maximize sales to meet or exceed goals and objectives.
- Deeply understands store P&L and manages controllable operating expenses.
- Delivers communications to teams to ensure alignment with company goals and current initiatives.
- Ensures the selling floor is adequately stocked and appropriate merchandise stock levels are kept at the location by partnering with the region inventory manager.
- Follows through and provides feedback on marketing and merchandising programs.
- Is aware of the competitive landscape and pays attention to industry changes and standards.
- Understands and enforces all policies, processes, and relevant government regulations.
- Manages security resources and ensures the safety of all employees and customers on property.
- Hires, trains, leads, and develops a dynamic store leadership group. Clearly communicate expectations and company goals.
- Ensure the location is adequately staffed; provide the necessary training, manuals, and standard operating procedures.
- Exercises significant authority and discretion when addressing items that concern the team's development:
- Participates in developing and implementing rules, regulations, policies, and procedures to advance the company's mission, vision, goals, and objectives.
- Completes annual reviews for staff and is a coaching voice to the team; counsels and follows corrective action procedures as needed.
- Recommends hiring, performance, corrective actions, separation, or advancement of employees.
- Other duties as assigned
PERFORMANCE REQUIREMENTS:
- Proven ability to lead and motivate a team and gain consensus.
- Understanding of basic accounting principles. Ability to interpret financial data and make critical business decisions.
- Ability to forecast sales and results with a high degree of accuracy.
- Knowledgeable in Microsoft Office Suite and G Suite.
- Entrepreneurial spirit with strategic and critical thinking skills.
- Excellent interpersonal and communication skills.
- Effective planning and organization skills.
- Vision for excellence. Achieve the highest standards in retail execution.
- Encourages store teams to do their best work; Leads with clarity and inspiration.
- Understand and practice Company values while demonstrating ethical behaviors.
PHYSICAL REQUIREMENTS:
- Work is generally performed seated and requires some bending, stooping, and reaching.
- Prolong walking and standing, up to 6 hours at a time.
- Prolong standing,
- Will be required to work a flexible schedule based on store needs, including working varied hours/days, including nights, weekends, holidays, and/or events.
- Lifting up to 50 pounds safely and adequately.
EDUCATION AND EXPERIENCE REQUIRED:
- Business degree or equivalent professional qualification preferred
- 5+ years experience leading high volume, complex retail stores.
- Must be 21+ years old and pass a criminal background check per city regulations
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Vista, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $16 / hour + mileage reimbursement
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $16.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Vista, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $16 / hour + mileage reimbursement
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Pay: $16.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:
- Responsible for the drivers, delivery service, and quality performance of the Packers.
- Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
- Trains new drivers and Packers; plans, assigns and directs work.
- Reports any staff related issues to Fleet Manager (for disciplinary action).
- Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
- Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
- Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
- Manages driver lunch in/out, and shift end times.
- Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
- Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
- Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
- Communicates with Fleet Manager throughout the scheduled shift.
- Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
- Hold drivers accountable for missing product.
- Ensures all company standards and safety policies are being adhered to in department.
- Assists other departments as needed or requested.
- Ensures friendly, efficient and professional customer service.
- Monitor operational/office supplies daily and report the needs to the necessary team member.
- As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Schedules staff according to business needs
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Qualifications:
- Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
- Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
- Must have the ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Remain calm and resolve problems using good judgment
- Lead by example and ensure the team executes the game plan laid out for them
- Understands guest service needs
- Works cohesively as a team with co-workers
Education and Experience:
- One year relevant experience and/or training
- High School Graduate
- Cash Handling a plus
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
- Must be able to work days, nights, holidays and weekends.
- Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.
Pay: $19 / hr
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $19.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces
Pay
$16 / hour
Medical, dental, and vision benefits
401k
Store discount
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $16.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Compliance
Reports to: Senior Director – Compliance and Corporate Affairs
Job Location: Greenfield, CA
FLSA Status: Exempt, Salary
SUMMARY:
The Compliance Manager – Greenfield is responsible for ensuring that all locations and facilities within the City of Greenfield are operating in compliance with federal, state, and local laws, ordinances, rules, and regulations. The Compliance Manager – Greenfield will also work closely with the District Compliance Manager – Northern California for additional support to enhance the compliance function at the Greenfield Facility.
This position also helps secure, manage, and maintain various licenses and permits including the coordination of department compliance oversight, stakeholder communications, operational and regulatory analysis, and department budget management. The Compliance Manager – Greenfield will collaborate and partner with departments throughout the Company to ensure standard operating procedures are followed and are updated as necessary to maximize efficient and effective operations while remaining compliant. This position is also responsible for providing compliance related guidance and trainings and will help maintain and update safety standard operating procedures and trainings to ensure the company operates in accordance with all applicable rules and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Oversee, coordinate, and monitor the day-to-day quality assurance and compliance activities of the business units.
- Coordinate with department business partners to establish company-wide compliance manuals (for example: work instructions or standard operating procedures); maintain and supplement compliance manuals as necessary.
- Develop and execute training programs to ensure adherence to established policies and procedures.
- Establish, supervise, and identify quality assurance and compliance issues at the departmental level; ensure appropriate communication for pertinent issues between local and corporate levels.
- Review and approve corrective action plans submitted to the DCC and ensure timely execution of plans including remediation, recall, and destruction of products or other goods.
- Understand and ensure the Company's commitment to comply with all laws, regulations, Company policies, and ethical requirements applicable to the conduct of business.
- Facilitate and implement an effective quality assurance and compliance program and coordinate resources to ensure the ongoing effectiveness of the program.
- As part of the quality assurance and compliance program, assist operational teams with the proper use and troubleshooting of the state mandated track-and-trace system (i.e., METRC).
- Perform risk assessments and develop mitigation plans to address identified risks.
- Regularly review the quality assurance and compliance program and recommend appropriate revisions and modifications, including advising leadership of potential risk areas.
- Monitor and respond to retaliation-free reporting channels, including an anonymous telephone reporting system available to all employees, volunteers, customers, and vendors.
- Ensure that internal controls can prevent and detect significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, contractors, or others working with the organization. Provide written documentation of such controls and any breaches or instances of illegal and/or improper conduct.
- Coordinate as appropriate with legal counsel, to conduct or authorize and oversee investigations of matters that merit investigation from a compliance or regulatory perspective.
- Oversee follow-up and, as applicable, resolution to investigations and other issues generated by the quality assurance and compliance program, including development of corrective action plans, as needed. Provide written reports of investigations as well as any corrective action plans.
- In coordination with the Security Department and People Operations, develop and help manage a robust safety program at the facility that ensures regular training and compliance with applicable safety laws and regulations (e.g., Cal-OSHA, Injury and Illness Prevention, Emergency Action Plans, etc.)
- Assist with the maintenance of licenses, permits and related documents as needed and as directed.
- Communicate and respond as directed with various state and local regulators (e.g., Department of Cannabis Control; City of Greenfield; etc.) Provide and maintain written records and reports of communications with regulators as needed.
- Assist with the collection, organization, and maintenance of required documents for compliance and licensing (e.g., premises diagrams, SOPs, live scans, financial information, owner submittals, etc.)
- Track, maintain and communicate compliance updates with department and senior management as needed.
- Provide written reports and summaries of compliance related work on a weekly basis or as needed to supervisor.
- Develop productive working relationships with all levels of management and staff.
- Perform a variety of tasks to assist the Compliance Department to ensure the efficient operation of the function.
- Perform routine internal audits to ensure that business is operating in accordance with regulations.
- Coordinate with business partners to establish and update a compliance manual.
- Create, implement, administer, and enforce policies, procedures and laws required for a company to operate in accordance with the law and regulations.
- Other duties and responsibilities as assigned by management.
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Detail oriented and able to manage time efficiently and meet deadlines, often adjusting in accordance with evolving priorities.
- Collaborative team player and strong independent working skills.
- Demonstrates passion to serve the cannabis community and beyond.
- Outstanding stakeholder relations and communication skills.
- Ability to identify, read and understand rules and regulations at the local, state, and federal level.
- Ability to effectively communicate complex rules and regulations to staff and management.
- Proficient computer and software operating skills including knowledge in:
- Microsoft Office Suite
- Adobe Suite
- METRC
- Point-of-sale software
- ERP software
GENERAL PERFORMANCE REQUIREMENTS:
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout the department and the Company
- Follow all safety policies
- Be a role model for the Company and work cohesively as a team with co-workers
- Understand and practice Company values
- Demonstrate ethical behavior
- Understand & contribute to the positive culture of the organization
PHYSICAL REQUIREMENTS:
- Generally performed seated; repetitive key board use, phone use, walking, standing, bending stooping, and reaching.
- Work is generally performed in an office type setting, in a farm setting, in a manufacturing, or over the phone.
- Work will require regular travel within California and may include limited travel outside of California.
- Lifting up to 20 pounds.
- Frequent contact with others via email, online teleconference, face-to-face discussions, and telephone.
- Some communication required via mail and fax
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- Bachelor's degree from a four-year college or university
- 3+ years of corporate and regulatory compliance experience preferred.
- Prior experience working with regulatory authorities, including but not limited to MCAURSA as well as local and state Law Enforcement.
- Problem solver able to create consensus around enterprise-wide quality assurance and compliance solutions for a highly regulated industry in a complex and uncertain operating environment.
- Exemplary written and verbal communication skills required.
- Certified Regulatory Compliance Manager (CRCM) is a plus.
- Experience navigating communications and software systems of various cannabis regulatory agencies
- Must be 21+ years old and pass a criminal background check per local and state requirements.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Supply Chain
Reports to: Inventory Control Manager
Job Location: San Leandro, CA
FLSA Status: Non-Exempt
SUMMARY
The Inventory Control Lead is responsible for accurately documenting inventory levels and on-hand amounts. In addition, the Inventory Lead will lead monthly inventory count audits and research and correct discrepancies.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Accurately counts and records inventory, including simple packaged inventory.
- Researches and corrects items with incorrect quantities by reversing the error that caused the discrepancy, when possible, rather than simply editing the amount.
- Keeps detailed notes on adjustments being made and records them in the adjustment when possible
- Isolates specific items or product categories with high shrinkage rates
- Reports findings to supervisor and initiate inter-departmental communication of errors.
- Records errors found in software and participate in meetings to report errors and ensure resolution.
- Executes and leads cycle count schedule so that all inventory items are counted, and all discrepancies are researched every four weeks or as requested by management.
- Ensures all items recorded as damaged are appropriately removed from the POS software, including items that become defective onsite and items that customers return.
- Routinely audits inventory conversions, purchase orders, associate cycle counts, and inventory transfers.
- Collaborates closely with other team members to ensure the timely completion of tasks
- Supports the transfer team in maintaining, rotating, moving, and storing vault inventory.
- Ensures compliance in inventory control and reporting with state and local regulations.
- Provides feedback and suggestions to the management team to continuously improve the customer and employee experience.
- Other duties as assigned
PERFORMANCE REQUIREMENTS:
- Ability to maintain accurate records
- Possess attention to detail with excellent organizational skills.
- Excellent communication and interpersonal skills.
- Build positive team relationships throughout all departments.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
- Requires prolonged standing and some bending, stooping, and stretching
- Ability to operate a computer, POS system, and other office equipment
- Moving up to 50 pounds occasionally, push wheeled cart weighing up to 100 pounds.
- Will require working varied hours/day, including nights, weekends, holidays, and/or events on occasion.
EDUCATION/EXPERIENCE:
- High school diploma or GED
- Prior management/supervisory experience (1-3 years)
- Inventory or warehouse experience
- Experience working in the cannabis industry is highly desirable
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position: General Manager
Reports To: Director of Retail & Supply Chain
Job Location: Desert Hot Springs, CA
SUMMARY:
Manages and performs all functions related to overseeing daily operations of a high-volume cannabis retail store. Responsible for overall execution of company initiatives, store financial performance and goals, and employee development. All job functions should be completed with the goal of positioning Harborside as the industry standard of excellence in providing clients with best in class service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Vision for excellence. Achieve the highest standards in retail execution.
- Set the standard for the client experience. Role model a client-first mentality.
- Impact and be present with the store teams. Coach and develop our employees daily with the highest standards.
- Hire, train, lead, and develop a dynamic store leadership group. Clearly communicate expectations and company goals.
- Achieve all required KPI's ensuring operational excellence and company success. Leverage data to make decisions. Grow the business. Develop strategic action plans based on Harborside's business needs.
- Deeply understand store P&L. Manage controllable operating expenses.
- Deliver communications to teams to ensure steadfast alignment to company goals and current initiatives. Encourage store teams to do their best work. Lead with clarity and inspiration.
- Follow through and provide feedback on marketing and merchandising programs.
- Be aware of competitive landscape. Pay attention to industry changes and standards.
- Be a change agent in the evolving industry of cannabis. Implement and manage transitions.
- Understand and enforce all policies, processes and relevant government regulations. Manage security resources and ensure the safety of all employees and clients on property.
- Manage with positivity and care for all clients and employees. Ensure standards and accountability.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Act as a liaison with community stake holders
- Use best judgment to resolve time sensitive Harborside issues
- Interview, assess and retain top talent. Hire the best in industry
- Manage contractors and 3rd party entities (cleaners, security, maintenance, etc.)
- Attend meetings and participate in team and professional development activities
- Provide timely and appropriate feedback to Supervisor
- Perform other related duties as assigned by Supervisor
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Proven ability to lead and motivate a team and gain consensus.
- Understanding of basic accounting principles. Ability to interpret financial dataand make critical business decisions.
- Ability to forecast sales and results with a high degree of accuracy.
- Knowledgeable in Microsoft Office Suite and G Suite.
- Entrepreneurial spirit with strategic and critical thinking skills.
- Excellent interpersonal and communication skills.
- Effective planning and organization skills.
GENERAL PERFORMANCE REQUIREMENTS:
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative in quality of work
- Build positive relationships throughout your department and the Company. Contribute to a positive culture.
- Understand and practice Company values while demonstrating ethical behaviors
WORK CONTEXT:
Physical Requirements
- Work is generally performed seated and requires some bending, stooping and reaching.
- Work is generally performed both inside and outside a cannabis dispensary, or over the phone
- Involves frequent contact with managers, staff, and outside service providers
- Will be required to work a flexible schedule based on store needs, including working varied hours/days, including nights, weekends, holidays, and/or events, on occasion
- Lifting up to 50 pounds
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
EDUCATION AND EXPERIENCE REQUIRED:
- Business degree or equivalent professional qualification preferred
- 5+ years' experience leading high volume, complex retail stores.
- Must be 21+ years old and pass a criminal background check per city regulations
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Pay: $18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt
Position Summary:
Our Delivery Drivers ensure that products are delivered on time and in the proper condition while providing excellent customer service. Delivery Drivers are responsible for packing delivery order products into delivery cases and loading delivery cases into their vehicles before delivering orders to customers. During downtime in delivery volume, delivery drivers will also assist with in-store duties at the store management team's discretion. A Delivery Driver will always deliver each order on time and with a high level of professionalism.
Duties/Responsibilities & Qualifications:
Responsibilities include, but are not limited to:
- Must be 21 years of age or older
- Must have a minimum of 1 year of delivery experience
- Valid CA Driver License
- Must have experience navigating and using mobile applications
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Proof of Eligibility to work in the US
- Must be willing and able to pass a background check, in accordance with local law/regulations
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Takes directions well from superiors
- Practice safe and defensive driver skills
- Communicates well with all co-employees
- Have great customer service communication skills
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Meet the needs of customer requests
- Understand guest service needs
- Works with the goal of staying within state compliance and regulations
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to operate a vehicle
- Must possess navigational skills to read a map, and locate addresses within designated delivery area
- Must be able to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
- Carrying
- During delivery, carrying products while performing "walking" and "climbing" duties.
- Driving
- Deliver products within a designated delivery area.
- Walking
- Delivery personnel must travel between the warehouse/store and deliver vehicle and from the delivery vehicle to the customer's location.
- Climbing
- During delivery of products, navigation of five or more flights of stairs may be required.
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Must be able to operate and work through different weather temperatures and conditions
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends when necessary
Work Conditions:
- Varying and sometimes adverse weather conditions when delivering product and/or driving.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
SUMMARY:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
DUTIES AND RESPONSIBILITIES:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
QUALIFICATIONS:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
SKILLS AND ATTITUDE:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
EDUCATION:
Must have one of the following:
- High School diploma or GED
CERTIFICATES, LICENSES, AND REGISTRATIONS:
- Valid CA identification/proof of residence
PHYSICAL DEMANDS AND REQUIREMENTS:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
- Occasionally small and/or enclosed spaces
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY:
The Delivery Driver collects, routes, and delivers customer web and phone orders with exemplary customer service from order placement through delivery. They are responsible for the physical movement of delivered products, cash handling and merchant processing. Incumbent will perform all tasks with the goal of positioning Harborside as the industry standard for compassionate, professional, efficient customer delivery. The length of this assignment can be up to 3 months, but could be extended.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Serves customers by understanding the product, delivering the product in a timely manner.
- Adheres to all Title 6 regulations.
- Adheres to routing/schedule guidelines and parameters to deliver according to schedule; only stopping for breaks, meal period breaks, and vehicle maintenance.
- Maintains accurate manifest and delivery log.
- Ensures accurate information is maintained in delivery device, i.e., ID scanner and delivery camera.
- Addresses and resolves customer complaints; escalate service issues in an expedient manner.
- Builds customer loyalty through customer-centric, focused, and positive interactions
- Identifies business opportunities through analysis of existing customer orders.
- Relays customer needs to supervisor; recommend changes and new products to best meet customer needs.
- Takes and places orders for current and new customers according to company guidelines.
- Communicates information to customers about special pricing, referral program, recognition program and all information requested by Operations Manager.
- Obtains payment for product by accepting cash or debit cards.
- Maintains inventory updates with main office, restocking, reconciliation and analysis following Harborside policies and procedures.
- Maintains delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expenses and timesheets as required.
- Reviews and maintains company licenses and permits, customer paperwork to ensure legal compliance and accuracy.
- Prepares delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations. Uses Harborside communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers in a safe manner.
- Prepares delivery vehicle by loading customer orders, securing items, and cross-checking paperwork.
- Enhances company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Participates in trainings or meetings to update job and organizational knowledge.
- Ensures opening and closing procedures are accurately performed
- Maintains a positive, caring attitude, and treat customers/co-workers with respect and sensitivity
- Maintains strict confidentiality with customer information
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
- Constantly: Sitting in a car, use of neck muscles, and visual sensory.
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Face contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay
$18 / hour
EDUCATION AND EXPERIENCE REQUIRED:
- Prior customer service experience (1-3 years).
- Prior delivery experience (1-3 years).
- Valid California Driver's License and a clean MVR
- High school diploma or GED.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: QA/QC
Reports to: QA/QC Supervisor
Job Location: Greenfield, CA
FLSA Status: Non-Exempt
SUMMARY:
The QA/QC Technician will document and ensure adherence to the manufacturing operations' quality control processes and standards. The incumbent inspects procedures and outputs and identifies mistakes or non-conformity issues within the production process.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Conducts inspections according to approved procedures/specifications set forth by management.
- Reads and understands data sheets and component specifications, ability to Certificate of Analysis (CoA) and basic calculations
- Measures product dimensions, examines functionality, and compares the final product to the standard specifications.
- Performs regular quality assessments on all incoming materials from vendors and outgoing products for shipping.
- Tracks the status of incoming materials, ensures computer databases/worksheets are updated and keeps QA Supervisor and other appropriate departments informed of status.
- Documents inspection outcomes by completing detailed reports and performance records.
- Conducts quality investigations for non-conforming product and recommends corrective action / preventative action (CAPA) plan.
- Recommends improvements to the production process to ensure quality control.
- Assists and ensures the Quality Management System and regulatory compliance requirements are effectively maintained, implemented and monitored.
- Provides continuous assessment of the Quality Management System including internal audit and other related processes to ensure compliance requirements.
- Identifies gaps, enhancements and creates/establishes process checklists/forms, work instructions, non-conformance reports and ensure all quality check procedures are put in place.
- Other duties as assigned.
PERFORMANCE REQUIREMENTS:
- Strong attention to detail
- Must demonstrate consistency, accuracy and follow through
- Shows self-motivation/innovation and the ability to work well with all staff members, vendors, customers, as well as to work well independently.
- Ability to use initiative and independent judgment appropriately while not overstepping chain of command.
- Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concern in a constructive manner
- Follow all safety protocols and policies. Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
- Work scheduled shifts and show up on time and ready to work; record all time worked accurately, promptly, and honestly
- Must have ability to process, analyze and present data
PHYSICAL REQUIREMENTS:
- Must be able to stand for extended periods of time while maintaining focus.
- Regularly perform various repetitive motions such as carrying, grasping, lifting, walking, standing, bending/crouching, stooping, reaching and stretching.
- Must be able to move, carry, lift and push up to 30 pounds.
- Grasping, holding and other repetitive movements involving wrists and hands are required.
EDUCATION AND EXPERIENCE REQUIRED:
- High School diploma or GED, preferred
- Excellent oral and written communication skills required
- Knowledge of ERP systems & Excel requirements required (METRC preferred)
- Complaint Handling and Corrective and Preventive Actions (preferred)
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
We're currently seeking a compassionate and friendly customer service professional to join our team in San Leandro, CA!
SUMMARY
Welcome each client into Harborside creating an environment where clients feel truly cared for, valued and respected. Conduct new client orientation and registration. Act as a resource to assist clients with question, concerns, special needs and activism activities. Assist each client with outstanding service at point of sale. Assess the needs of each client, provide appropriate product knowledge and accurately record all transactions in the POS. Maintaining an efficient and upbeat work pace. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND DUTIES
- Perform opening and closing duties
- Provide exceptional service and product knowledge
- Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till
- Escalate client issues to Supervisors when appropriate
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and sensitivity
- Assist clients with special needs
- Communicate with other departments as necessary
- Listen and respond to client and coworker needs/requests appropriately and timely
- Maintain neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors and contractor information; tactful with all sensitive business information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES
- Assist to maintain and ensure departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS:
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL DEMANDS
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
WORKING CONDITIONS
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE
- 2+ years customer service experience working within in a retail, sales and/or hospitality environment
- HS diploma, GED or equivalent
- Cannabis industry and/or health industry experience highly desirable
- Must be 21+ years old and pass a criminal background check
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
PAY
$18 / hour
Medical, dental, vision, employee discount
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Urbn Leaf, the standard in cannabis dispensaries, is looking for Part-time Budtenders to join our team at our location in Vista, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Administrative
Reports to: Executive Assistant
Job Location: San Diego, CA
FLSA Status: Non-exempt, part-time
Job Summary
The Office Administrative Assistant is the face of StateHouse Holdings Inc. managing all activities at the front desk for clients, guests, and staff. These duties include answering phones, receiving guests, making reservations and appointments, ordering meals and office/kitchen supplies, and many more general administrative tasks. The Administrative Assistant will independently manage a wide range of tasks and projects with competing priorities and deadlines to both external and internal sources which at times may require work outside the normal business day. The ideal candidate will be highly organized, initiative driven, highly reliable, trustworthy, and possess excellent judgment.
This position is part-time Monday, Wednesday, and Friday in our office headquarters located in San Diego, CA and reports to the Executive Assistant to the CEO.
Responsibilities
- Greet clients, staff and visitors
- Answer and direct incoming calls, take detailed messages
- Receive and process daily incoming/outgoing mail (involves high attention to detail as our business is complex)
- Respond to inquiries through our general mailbox
- Process payments, make occasional bank deposits
- Order office supplies
- Occasional light cleaning and organization
- Assist staff with various clerical and administrative duties as requested
- Draft correspondence (cover letters, email etc.)
- Light editing and correcting of business documents
- Prioritize and facilitate communications between the executive team, staff, and key stakeholders.
- Facilitate all aspects of meetings as required for the executive team, including but not limited to, scheduling, creation and distribution of agendas, meeting minutes and action item tracking, creation or planning of presentations, initiating conference calls, and other required events.
- Prioritize and screen phone, mail, and other communications to include responding to letters and other correspondence of a routine nature and maintain contact lists.
- Coordinate and maintain appointment schedules and calendars as requested.
- Maintain administrative filing system.
- Coordinate with insurance broker any documents for company insurance.
- Other duties as assigned.
Knowledge, Skills and Abilities
- Highly skilled with Microsoft Office 365 (Word, Excel, Outlook, Sharepoint, and PowerPoint) and Adobe Suite (Reader, Acrobat)
- Excellent interpersonal, written and verbal communication skills with the ability to communicate clearly to a diverse group of people.
- Experience arranging travel.
- Able to work independently.
- Ability to meet deadlines and finish assignments to completion.
- Work with internal departments to resolve/escalate any potential issues to conclusion.
LICENSE, CERTIFICATES OR REGISTRATIONS:
- Valid Drivers' License
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships
- Be a role model for the Company
- Understand and practice Company values
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS
- Requires prolonged standing and some bending, stooping, and stretching.
- Moving up to 20 pounds on occasion.
EDUCATION/EXPERIENCE:
Must be 21 years old or older with the following:
- Associate's Degree or above required.
- 2 years of administrative assistant experience required; experience at an executive level preferred.
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Part-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
SUMMARY
The Nursery Team is responsible for tracking the plant production schedule. The Nursery Team Lead will manage the Nursery team and work closely with the cultivation management team, the Director of Operations, and Inventory Team, to ensure the production schedule is on track with forecasted production numbers and scheduling. In addition, the incumbent will work closely with inventory to ensure plant location is accurate in seed to the sale tracking system.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Coordinates and oversees the movement of plants, keeping strains organized by ensuring identifying stakes are on required pots. Make certain plants are moved to avoid mixing strains.
- Updates movement and liquidated (kill) plant sheets daily.
- Keeps track of crop week clone, transplant, and movement dates on bench clipboard and production spreadsheet.
- Creates stakes to identify strains/batches in cloning, transplanting, and flowering stages.
- Provides the dates of plant movements as indicated by the Director of Cultivation and VP of Cultivation.
- Tracks transplanting schedule and ensure bench clipboards and production spreadsheet are updated.
- Leads and oversees the cloning team; ensures production schedule is followed, and an accurate number of clones by strains are being cut and planted.
- Tracks and reports cloning numbers to the Director of Cultivation.
- Coordinates transplanting and cloning based on production schedule:
- ensures pots are grouped and organized based on crop strain.
- Communicates any cloning changes made by the Head Grower to the cloning team.
- Collaborates with the Director of Operations to determine what strains can increase or decrease if the forecasted quantity is not met.
- In each case, as directed and under the supervision of the Head Grower
- Creates and updates crop reports of each strain in the nursery. Ensures pertain information is updated on the spreadsheet, such as:
- Tracking survival clone rate.
- Transplanting dates, movement date with correct Greenhouse and section.
- Ensures crop report is moved with the corresponding crop to establish a tracking system for the flowering stage: i.e., flip dates, IPM information tracking, and harvest.
- Tracks excessive strain plants and communicates numbers to the VP of Cultivation to determine the next course of action.
- Mother plant maintenance:
- Replace old moms with new transplants. Ensures the life of the mom does not exceed 90 days.
- Ensures mom plant count increases for upcoming production strains.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS
- While performing the duties of this job, the employee is regularly required to perform grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing, and repetitive motions.
- Must be able to detect product issues, such as spider mite, powdery mildew, and/or botrytis.
- Occasionally ascends/descends a ladder to stock or bring the product down from storage or racks and maintain the cultivation process.
- Must be able to lift, carry, push, pull and balance up to 50 pounds (100 pounds with assistance) and must be able to do so with extreme care and caution when working with plants and products.
- Work is performed inside greenhouse facilities exposed to temperatures above a constant 75°F.
- Work is subject to weather conditions, including rain and extreme hot or cold temperatures.
- May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events.
EDUCATION AND EXPERIENCE REQUIRED
- Some college or college graduate preferred
- Microsoft (word and excel) proficiency is required.
- A minimum of 1-2 years of experience processing cannabis or other botanicals is preferred.
- Equivalent combinations of education and experience may be considered.
- Previous agricultural/warehouse/manufacturing/laborer experience is a plus.
- Must be 21 years old per state regulations and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position Summary:
Responsible for the day to day inventory management and receiving of product for high-volume retail and delivery cannabis outlet. Ensure proper inventory levels are maintained, care of perishable product is properly executed, FIFO process is being upheld, finished goods are received/stored properly, processed and made ready for sale in a timely manner. Ensures all cannabis products meet or exceed state and local compliance standards. Any items that do not meet or exceed compliance standards are to be rejected, logged for vendor credit and moved to Green Waste, or destroyed immediately.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee, schedule, train, and assign tasks to inventory team members (Budbacks).
- Ensure proper care and First In, First Out (FIFO) rotation of all inventory for retail and delivery outlet.
- Ensure all products are kept in their ideal state to preserve freshness and quality.
- Ensure all technology platforms - inventory, ERP, METRC, POS - are updated with the most accurate product descriptions and on-hand inventory amounts.
- Coordinate with procurement team and management team to ensure proper turnover of inventory to expedite the sale of expiring products.
- Conduct monthly inventory audits and report any loss runs to General Manager and Headquarters.
- Handle all receiving of items, returns, and exchanges with procurement and shipping teams.
- Advise on upcoming "best by" dates for incoming inventory so items can be put on sale or exchanged with vendors prior to expiration.
- Coordinate with managers for the destruction of expiring products as well as notify the procurement team.
- Ensure all invoices, payables, and returns are properly coded and communicated to the Finance department, ensuring clear communication within the accounting ecosystem.
- Account for all discrepancies within manifests and delivery, and report them to our executive teams and the BCC.
- Responsible for receiving all products, checking in products (ERP and METRC), scanning manifests and COA's; scanning invoices as needed.
- Work closely with Compliance Director and team to ensure regulations are followed and address issues within 24 hours of occurrence.
- Work with other company locations to troubleshoot issues with inventory audits and receiving as needed.
- Ensure new products are ready for sale within 48 hours of receiving.
- Meet with management team regularly to ensure proper follow-up on all action items.
- Accountable for proper disposal of cannabis waste, both physically and systemically.
- Manage and track all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items.
- Always ensure proper ambiance and cleanliness of inventory and secure storage areas.
- Ensure the Urbn Leaf brand is always being properly represented.
- Participate in the quarterly venue cleanings.
- Abide by all policies and procedures of the company.
- Walk the venue on a regular basis to ensure the facility is properly maintained and address and report any issues promptly to the facilities team.
- Intimately understand state and local cannabis regulations to maintain compliance of the venue.
- Inform employees of new products, and assist in the making of the displays for new products.
- Account for all non-cannabis items.
- Create/update logs for efficient systems within inventory.
Qualifications:
- Must be at least 21 years of age or older
- At least three years of inventory management experience in a high-volume environment, with knowledge of cannabis and cannabis products; or one year of inventory management in a high-volume cannabis retailer.
- ERP system experience required. METRC experience preferred.
- Must be able to input and access data in ERP system, METRC, delivery systems, and use technology devices.
- Must be comfortable learning new skills.
- Must have a hands-on, proactive management style.
- Must be familiar with local and state cannabis laws, as well as BCC regulations.
- Must be highly adaptable and comfortable with an environment that can change rapidly.
Skills and Attitudes:
- Must be motivated, hardworking, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Understand department service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
- Must have strong communication skills and responsiveness to e-mails.
Education:
Must have one of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Three years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations
- Valid California identification
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Finance
Reports to: VP of Financial Planning
FLSA Status: Exempt
SUMMARY:
The Treasury Analyst manages and analyzes the organization's financial activity based on financial objectives. The incumbent will support the Company and its subsidiaries financial planning by examining cash flow, assessing assets and liabilities, and cash forecasting.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Manages the day to day book and bank balances for the Company and all subsidiaries.
- Maintains the Company cash model and 13-week cash forecast for weekly distribution.
- Updates cash model with actual weekly results.
- Coordinates and corroborates forecasted balances with the Accounts Payable and Accounts Receivable teams.
- Updates the forecasted balances based on Company's operating model and short-term outlook.
- Prepares and maintains payment schedules, including debt, interest, taxes, etc.
- Distributes cash reports to key stakeholders weekly.
- Support the scheduled weekly cash flow discussions with the executive team.
- Prepares reports regarding liquidity, such as working capital reports for Accounts Receivable, Accounts Payable, and Operations.
- Communicates bank balances and appropriate accounting for required intrabank transfers.
- Maintains accurate records of the Company's cash, debt and investment portfolio.
- Prepares ad hoc reporting and analysis.
- Supports the FP&A team with other projects as needed.
- Other duties as assigned.
PHYSICAL REQUIREMENTS
- May require prolonged sitting or standing and some bending, stooping, and stretching.
- Ability to operate a computer and other office equipment
- Moving up to 20 pounds on occasion.
EDUCATION AND EXPERIENCE REQUIRED
- Bachelor's degree in Business Finance, Economics, Accounting, Statistics, or other relevant experience. MBA is highly desirable.
- Advanced knowledge of Microsoft Excel and familiarity with data query/data management tools (Access, SQL, Business Objects). Proficient in spreadsheets, databases, MS Office, and financial software applications.
- High proficiency in Financial Modeling Techniques or similar designations preferred.
- Hands-on experience with statistical analysis and statistical packages, Certified Treasury Professional (CTP), required.
- Proven knowledge of financial forecasting and diagnosis, corporate finance, and information analysis.
- Ability to streamline functions and passion for learning and growing.
- Strong interpersonal skills, including written and oral communication skills.
- Comfort dealing with ambiguity and the ability to work independently.
- Excellent communication and presentation skills; be comfortable interacting with executive-level management.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Controller - Wholesale
Reports to: VP Finance
Job Class: Exempt
This position is remote. Must be based in California.
Position Summary:
The Controller - Wholesale will be responsible for developing and executing the financial statement accounting policies and process controls so that the wholesale division can meet our financial growth goals. This individual will be working closely with the VP of Finance and the other members of the executive management team to ensure that the financials are up to date and accurate for decision making and reporting. The Controller - Wholesale must be detail oriented, efficient, with a strong understanding of IFRS and GAAP accounting. This leader will need input from a variety of employees and must be an effective collaborator. The ability to lead and build teams, troubleshoot, manage relationships, and create foundational systems is critical to this role. This role will be ever changing and will require the candidate to be flexible and open-minded.
Duties and responsibilities for the wholesale division:
Responsibilities include, but are not limited to:
- Assessing the company's operations on an on-going basis to create and maintain proper financial controls and record keeping
- Managing the monthly, quarterly and annual financial reporting close processes
- Accountable for the general ledger and and reviewing balance sheet and income statement accounts for accuracy and completeness
- Developing reports for management and regulatory bodies, including but not limited to projections, budgets, and reconciliations
- Analyzing inventory reports, purchasing reports, Cost of Goods Sold, cultivation, distribution and production reports.
- Reviewing the cost accounting system, ledger, documentation, and records.
- Reviewing existing purchases, recommending cost efficient and financially feasible cost options, and overseeing purchasing costs.
- Identifying and developing key performance indicators that align activities with operational goals. Creating and managing budgeting tools to analyze budget-to actual/variance reporting, financial planning and analysis, and cost savings analysis
- Anticipating and evaluating business needs to make sure that financial organization and systems appropriately support the company's growth
- Providing timely and accurate financial statements to the company's tax accountants and investors
- Managing the wholesale division's accounting team by setting expectations and supporting professional development
Qualifications:
- Proven experience creating and managing financial reporting procedures
- CPA required
- Minimum of 5 years of accounting experience, preferably within public accounting
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
- Experience in retail or startup environment a plus.
- Knowledge and experience with ERP Systems – Sage Intaact, LeafLogix, Wurk a plus.
- Knowledge and experience with MS Excel, Word, and Outlook.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: San Francisco
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of San Francisco
Pay
$18 / hour
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Position: General Manager
Reports To: Director of Retail & Supply Chain
Job Location: Desert Hot Springs, CA
SUMMARY:
Manages and performs all functions related to overseeing daily operations of a high-volume cannabis retail store. Responsible for overall execution of company initiatives, store financial performance and goals, and employee development. All job functions should be completed with the goal of positioning Harborside as the industry standard of excellence in providing clients with best in class service.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Vision for excellence. Achieve the highest standards in retail execution.
- Set the standard for the client experience. Role model a client-first mentality.
- Impact and be present with the store teams. Coach and develop our employees daily with the highest standards.
- Hire, train, lead, and develop a dynamic store leadership group. Clearly communicate expectations and company goals.
- Achieve all required KPI's ensuring operational excellence and company success. Leverage data to make decisions. Grow the business. Develop strategic action plans based on Harborside's business needs.
- Deeply understand store P&L. Manage controllable operating expenses.
- Deliver communications to teams to ensure steadfast alignment to company goals and current initiatives. Encourage store teams to do their best work. Lead with clarity and inspiration.
- Follow through and provide feedback on marketing and merchandising programs.
- Be aware of competitive landscape. Pay attention to industry changes and standards.
- Be a change agent in the evolving industry of cannabis. Implement and manage transitions.
- Understand and enforce all policies, processes and relevant government regulations. Manage security resources and ensure the safety of all employees and clients on property.
- Manage with positivity and care for all clients and employees. Ensure standards and accountability.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Act as a liaison with community stake holders
- Use best judgment to resolve time sensitive Harborside issues
- Interview, assess and retain top talent. Hire the best in industry
- Manage contractors and 3rd party entities (cleaners, security, maintenance, etc.)
- Attend meetings and participate in team and professional development activities
- Provide timely and appropriate feedback to Supervisor
- Perform other related duties as assigned by Supervisor
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Proven ability to lead and motivate a team and gain consensus.
- Understanding of basic accounting principles. Ability to interpret financial data
and make critical business decisions.
- Ability to forecast sales and results with a high degree of accuracy.
- Knowledgeable in Microsoft Office Suite and G Suite.
- Entrepreneurial spirit with strategic and critical thinking skills.
- Excellent interpersonal and communication skills.
- Effective planning and organization skills.
GENERAL PERFORMANCE REQUIREMENTS
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative in quality of work
- Build positive relationships throughout your department and the Company. Contribute to a positive culture.
- Understand and practice Company values while demonstrating ethical behaviors
Work Context:
Physical Requirements
- Work is generally performed seated and requires some bending, stooping and reaching.
- Work is generally performed both inside and outside a cannabis dispensary, or over the phone
- Involves frequent contact with managers, staff, and outside service providers
- Will be required to work a flexible schedule based on store needs, including working varied hours/days, including nights, weekends, holidays, and/or events, on occasion
- Lifting up to 50 pounds
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- Business degree or equivalent professional qualification preferred
- 5+ years' experience leading high volume, complex retail stores.
- Must be 21+ years old and pass a criminal background check per city regulations
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Recruiter
Department: Talent Acquisition
Reports to: Director of Talent Acquisition
Job Class: Exempt
Position Summary:
The Recruiter will employ traditional sourcing strategies and resources as well as develop new, creative recruiting channels. The Recruiter will play a critical role in ensuring that we are hiring the best talent and achieving DEI and other staffing objectives. Primary duties include but are not limited to sourcing and evaluating candidates, conducting phone screens and interviews, and advising hiring managers.
The selected candidate must possess considerable skill in interviewing techniques. This person will need the ability to learn all of the specialized functions in the company; have a strong understanding of the company's organizational structure; as well as knowledge of personnel policies, procedures, and federal and state laws regarding employment practices.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Provides service excellence throughout the recruitment cycle, working closely with hiring managers to fulfill staffing requirements and proactively generating candidate pipelines.
- Acts as a point of contact and builds influential candidate relationships during the selection process; remains in constant communication with qualified applicants.
- Monitors and applies HR recruiting best practices.
- Processes hiring requisitions.
- Coordinates with hiring manager(s) to determine best recruiting process for position(s).
- Prepares recruitment materials and post jobs to appropriate job boards.
- Sources and recruits candidates by using job boards, databases, social media, etc.
- Screens candidates' resumes and job applications.
- Conducts phone screens and coordinates interview schedules with candidates and hiring managers.
- Assesses applicants' relevant knowledge, skills, experience and aptitudes.
- Extends verbal and written contingent job offers.
- Onboards new employees in order to become fully integrated.
- Coordinates orientation of new employees in partnership with Human Resources
- Coordinates Live Scan and GoodHire background checks.
- Maintains and updates Applicant Tracking System (Greenhouse).
- Provides analytical and well-documented recruiting reports to Director of Talent Acquisition as requested.
- Improves organization's attractiveness by recommending new policies and practices.
- Performs reference checks.
- Promotes company's reputation as "Best place to work".
- Assists Director with roll out of new company initiatives.
- Responds to manager and employee HR questions and issues.
- Monitor department email inbox and respond to messages as needed.
- Other administrative and record keeping duties as assigned.
Qualifications:
- Must be over the age of 21.
- Knowledge of cannabis operations is a plus.
- Excellent computer and phone app skills.
- Knowledge of current employment laws and practices.
- Excellent interpersonal skills; strong oral and written communication skills.
- Ability to maintain the highly confidential nature of human resources work.
- Skills in database management and record keeping are required.
- Ability to process basic functions and formulas in Microsoft Excel; MS Word required.
- Previous experience working with an ATS (Applicant Tracking System) preferred.
- Experience with Greenhouse (ATS) is a plus.
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is highly organized and detailed with the ability to handle multiple tasks and responsibilities.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Understand guest service needs and be ahead of the curve
- Work cohesively as a team with co-workers
Education:
- Bachelor's degree with 2 years of full-cycle, in-house recruitment experience preferred
- 4+ years of full-cycle, in-house recruitment experience may be substituted for degree
Certificates, Licenses, and Registrations:
- Valid California Identification
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Occasional work that includes moving objects up to 20 pounds
- Ability to work in a stressful, fast-paced environment
- Must be able to work a hybrid schedule - telecommute with occasional in office days
Environmental Conditions:
- Occasionally low temperatures
- Occasionally high temperatures
- Constantly noisy environment
- Occasionally poor ventilation
- Occasionally small and/or enclosed spaces
- Occasionally driving in adverse weather conditions
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Distribution
Reports to: Director of Distribution
Job Location: LA area
FLSA Status: Non-Exempt
SUMMARY
The Delivery Driver will deliver manufactured cannabis products to licensed cannabis retailers. Ensure the quality, timeliness, and excellence of service for each delivery. Ensure that all delivery transactions are recorded accurately and efficiently. They are responsible for the physical movement of delivered products and cash handling.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Completes delivery and pick-up paperwork promptly and accurately, ensuring all orders are accounted for an all paperwork is scanned into the tracking system.
- Assists, when necessary, the pulling of equipment and supplies from the warehouse as ordered on delivery tickets.
- Loads orders and related supplies on to the delivery vehicle.
- Manages all orders on route sheet and transportation system delivers via company vehicle only.
- Communicates back with dispatch and or customer if ETA cannot be met.
- Adds necessary notes into they system on the type of delivery.
- Transfers returned/rejected product back to the location.
- Unloads company vehicle and ensure all returned/rejected product is placed in the properly designated area.
- Unloads and stacks products with customers.
- Completes a physical inspection of assigned route vehicle and documents findings, daily
- Other duties as assigned.
PERFORMANCE REQUIREMENTS:
- Remains knowledgeable to date on all product.
- Maintains a professional, safe, and clean work environment and vehicle.
- Follow route and time schedule provided by management.
- Drive company equipment in a safe manner, at all times.
Physical Requirements:
- Requires prolonged standing, sitting, and some bending, stooping, and stretching.
- Ability to lift and/or carry up to 50 lbs
- Ability to safely operate a motor vehicle.
Education and Experience Required:
- High School diploma or GED, preferred
- A Valid Commercial Driver's license with a good driving record and valid medical certificate, required.
- Prior delivery work, preferred.
- Willingness to work flexible work hours and schedules.
- Successfully pass a Background Check and Drug Screening .Must be 21 opf age as per state requirements.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Urbn Leaf, the standard in cannabis dispensaries, is looking for Full-time Budtenders to join our team at our location in Vista, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Urbn Leaf, the standard in cannabis dispensaries, is looking for Part-time Budtenders to join our team at our location in Vista, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
We're currently seeking a compassionate and friendly customer service professional to join our team in San Leandro, CA!
SUMMARY
Welcome each client into Harborside creating an environment where clients feel truly cared for, valued and respected. Conduct new client orientation and registration. Act as a resource to assist clients with question, concerns, special needs and activism activities. Assist each client with outstanding service at point of sale. Assess the needs of each client, provide appropriate product knowledge and accurately record all transactions in the POS. Maintaining an efficient and upbeat work pace. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND DUTIES
- Perform opening and closing duties
- Provide exceptional service and product knowledge
- Record transactions accurately in the POS, use appropriate log in, and ensure the accuracy of assigned till
- Escalate client issues to Supervisors when appropriate
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and sensitivity
- Assist clients with special needs
- Communicate with other departments as necessary
- Listen and respond to client and coworker needs/requests appropriately and timely
- Maintain neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors and contractor information; tactful with all sensitive business information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES
- Assist to maintain and ensure departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS:
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL DEMANDS
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
WORKING CONDITIONS
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE
- 2+ years customer service experience working within in a retail, sales and/or hospitality environment
- HS diploma, GED or equivalent
- Cannabis industry and/or health industry experience highly desirable
- Must be 21+ years old and pass a criminal background check
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
PAY
$18 / hour
Medical, dental, vision, employee discount
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Compliance
Reports to: Senior Director – Compliance and Corporate Affairs
Job Location: San Diego, CA
FLSA Status: Exempt, Salary
SUMMARY:
The Compliance Manager – Systems and Licensing is responsible for helping maintain compliant businesses and operations throughout the company through the use, development and maintenance of systems, processes, and protocols. This critical position will act as an in-house expert in the company's use of databases, document management systems, and other software systems for the purposes of compliance with laws and regulations as well as the enhancement and streamlining of consistent and efficient processes throughout the enterprise.
In addition, the Compliance Manager – Systems and Licensing will work closely with the Senior Director – Compliance and Corporate Affairs to assist in managing local and state licensing and permitting efforts, including the maintenance of a centralized database of all licensing and permitting related documents and communicating with regulatory authorities as needed. This role requires strong collaboration with other Compliance personnel as well as operating departments throughout the company to update and standardize operating procedures, keeping the company in compliance with all rules and regulations, while ensuring that the most cost-effective and efficient compliant processes are in place. This is a detail-oriented role that is always ready to investigate, problem-solve, and collaboratively develop processes to hold personnel accountable to compliant operations as part of the Company's drive to create a culture of compliance.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Develop and assist with maintaining software-based systems for all compliance related documents and data including:
- Licensing and permitting documents and communications
- License/permit renewals and application deadlines including fee budgets and timelines
- Internal Audits and Inspections
- Regulatory Audits and Inspections
- Notices of Violation and Response
- Regulatory notifications and communications
- Identify compliance risks by reviewing and analyzing the following:
- Status of underlying transactions in the Company's ERP and Metrc transaction data such as sales orders, purchase orders, and other proofs of purchase and delivery
- Completeness and accuracy and status of Metrc Transport and Transfer Manifests
- The reporting, completeness, and accuracy of retail sales receipts
- Ensure corrective action is taken and corresponding departments implement changes to correct issues
- Communicate with DCC, local authorities and other regulators as needed to respond to inquiries, audits, notices, and other incidents.
- Review inquiries and provide analysis related to compliance and potential risk regarding operational changes.
- Serve as a resource for staff concerning products and services, policies and procedures, and changes in regulations
- Serve as a resource to clarify, monitor, and research regulatory requirements for licensing and other compliance matters.
- Assist Compliance department with establishing KPI, audits, and identifying risk.
- Collaborate with other departments to implement corrective actions based on identified non-compliance, risk, and audit results.
- Evaluate Company processes and make recommendations for:
- Guardrails or modifications to the Company's ERP or other software
- SOPs and/or modifications to existing processes to alleviate compliance and/or efficiency issues that may arise.
- Assist in development and implementation of Standard Operation Procedures (SOPs) and oversight regarding compliance requirements. Continuously monitor SOP implementation and adherence. Review new and proposed SOPs.
- Understand and ensure the company's commitment to comply with all laws, regulations, company policies, and ethical requirements applicable to the conduct of the business.
- Ensure that internal controls can prevent and detect significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, contractors, or others working with the organization.
- Coordinate as appropriate with legal counsel to conduct investigations of matters that merit investigation under the compliance program.
- Under the direction of the Senior Director - Compliance, assist with the organization and maintenance of all licenses, permits and related documents and requirements.
- Develop productive working relationships with all levels of management and staff.
- Perform a variety of tasks to assist the Compliance Department to ensure the efficient operation of the function.
- Prepare reports as needed for the senior management.
- Consult with company about processes, practices, and systems and areas of improvement.
- Perform routine internal audits to ensure that business is operating in accordance with regulations.
- Coordinate with business partners to establish and update a compliance manual.
- Create, implement, administer, and enforce policies, procedures and laws required for a company to operate in accordance with the law and regulations.
- Other duties and responsibilities as assigned by management.
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Detail oriented and able to manage time efficiently and meet deadlines, often adjusting in accordance with evolving priorities.
- Collaborative team player and strong independent working skills.
- Demonstrates passion to serve the cannabis community and beyond.
- Outstanding stakeholder relations and communication skills.
- Ability to read and understand rules and regulations at the local, state, and federal level.
- Ability to effectively communicate complex rules and regulations to staff and management.
- Proficient computer and software operating skills including knowledge in:
- Microsoft Office Suite
- Adobe Suite
- METRC
- Point-of-sale software
- ERP software
GENERAL PERFORMANCE REQUIREMENTS:
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout the Compliance Department and the Company
- Follow all safety policies
- Be a role model for the Company and work cohesively as a team with co-workers
- Understand and practice Company values
- Demonstrate ethical behavior
- Understand and contribute to the positive culture of the organization
PHYSICAL REQUIREMENTS:
- Generally performed seated; repetitive key board use, phone use, walking, standing, bending stooping and reaching.
- Work is generally performed in an office type setting, in a farm setting, in a manufacturing setting or over the phone.
- Work will require regular travel within California and may include limited travel outside of California.
- Lifting up to 20 pounds.
- Frequent contact with others via email, face-to-face discussions, video and telephone.
- Some communication required via mail and fax.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
- Minimum 3-5 years of experience in a legal, consulting, or regulatory role required.
- Bachelor's degree required.
- Advanced degree preferred but not required.
- Prior experience working with regulatory authorities, including but not limited to MCAURSA as well as local and state Law Enforcement.
- Problem solver who able to create consensus and enterprise quality compliance solutions for complex regulatory environment.
- Certified Regulatory Compliance Manager (CRCM) designation preferred
- Experience working in medical and adult-use cannabis industry preferred.
- Experience navigating communications and software systems of various cannabis regulatory agencies
- Must be 21+ years old and pass a criminal background check per local and state requirements.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
District Compliance Manager - Southern California
Urbn Leaf - Harborside
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Compliance
Reports to: Senior Director – Compliance and Corporate Affairs
Job Location: San Diego, CA
FLSA Status: Exempt, Salary
SUMMARY:
The District Compliance Manager – Southern California is responsible for ensuring that all locations and facilities within the Southern California footprint are operating in compliance with federal, state, and local laws, ordinances, rules, and regulations. The geographical area of responsibility for this position will reference the same Northern/Southern division as Retail Operations.
This position also helps secure, manage, and maintain various licenses and permits including the coordination of department compliance oversight, stakeholder communications, operational and regulatory analysis, and department management. The District Compliance Manager – Southern California will collaborate and partner with departments throughout the Company to ensure standard operating procedures are followed and are updated as necessary to maximize efficient and effective operations while remaining compliant. This position is also responsible for regularly providing compliance related guidance to departments as well as compliance related trainings to ensure the company operates in accordance with all applicable rules and regulations.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Oversee, coordinate, and monitor the day-to-day quality assurance and compliance activities of the business units.
- Coordinate with department business partners to establish company-wide compliance manuals (for example: work instructions or standard operating procedures); maintain and supplement compliance manuals as necessary.
- Develop and execute training programs to ensure adherence to established policies and procedures.
- Establish, supervise, and identify quality assurance and compliance issues at the departmental level; ensure appropriate communication for pertinent issues between local and corporate levels.
- Understand and ensure the Company's commitment to comply with all laws, regulations, Company policies, and ethical requirements applicable to the conduct of business.
- Facilitate and implement an effective quality assurance and compliance program and coordinate resources to ensure the ongoing effectiveness of the program.
- Coordinate with Product Development team as needed during all phases of new product development
- Review and update new product specifications to ensure compliance with applicable regulations (e.g., CDFA, GMP, FDA, etc.)
- Ensure new packaging and labelling compliance by collaborating with Creative team during development process
- Assist with management of product documentation as needed to ensure compliance with specifications, certifications, and other requirements.
- As part of the quality assurance and compliance program, assist operational teams with the proper use and troubleshooting of the state mandated track-and-trace system (i.e., METRC).
- Perform risk assessments and develop mitigation plans to address identified risks.
- Regularly review the quality assurance and compliance program and recommend appropriate revisions and modifications, including advising leadership of potential risk areas.
- Monitor and respond to retaliation-free reporting channels, including an anonymous telephone reporting system available to all employees, volunteers, customers, and vendors.
- Ensure that internal controls can prevent and detect significant instances or patterns of illegal, unethical, or improper conduct by employees, agents, contractors, or others working with the organization. Provide written documentation of such controls and any breaches or instances of illegal and/or improper conduct.
- Coordinate as appropriate with legal counsel, to conduct or authorize and oversee investigations of matters that merit investigation from a compliance or regulatory perspective.
- Oversee follow-up and, as applicable, resolution to investigations and other issues generated by the quality assurance and compliance program, including development of corrective action plans, as needed. Provide written reports of investigations as well as any corrective action plans.
- Assist with the maintenance of licenses, permits and related documents as needed and as directed.
- Communicate and respond as directed with various state and local regulators (e.g., Department of Cannabis Control; City of San Diego; etc.) Provide and maintain written records and reports of communications with regulators as needed.
- Assist with the collection, organization, and maintenance of required documents for compliance and licensing (e.g., premises diagrams, SOPs, live scans, financial information, owner submittals, etc.)
- Track, maintain and communicate compliance updates with department and senior management as needed.
- Provide written reports and summaries of compliance related work on a weekly or as needed basis to supervisor.
- Develop productive working relationships with all levels of management and staff.
- Perform a variety of tasks to assist the Compliance Department to ensure the efficient operation of the function.
- Perform routine internal audits to ensure that business is operating in accordance with regulations.
- Coordinate with business partners to establish and update a compliance manual.
- Create, implement, administer, and enforce policies, procedures and laws required for a company to operate in accordance with the law and regulations.
- Other duties and responsibilities as assigned by management.
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Detail oriented and able to manage time efficiently and meet deadlines, often adjusting in accordance with evolving priorities.
- Collaborative team player and strong independent working skills.
- Demonstrates passion to serve the cannabis community and beyond.
- Outstanding stakeholder relations and communication skills.
- Ability to identify, read and understand rules and regulations at the local, state, and federal level.
- Ability to effectively communicate complex rules and regulations to staff and management.
- Proficient computer and software operating skills including knowledge in:
- Microsoft Office Suite
- Adobe Suite
- METRC
- Point-of-sale software
- ERP software
GENERAL PERFORMANCE REQUIREMENTS:
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout the department and the Company
- Follow all safety policies
- Be a role model for the Company and work cohesively as a team with co-workers
- Understand and practice Company values
- Demonstrate ethical behavior
- Understand & contribute to the positive culture of the organization
PHYSICAL REQUIREMENTS:
- Generally performed seated; repetitive key board use, phone use, walking, standing, bending stooping and reaching.
- Work is generally performed in an office type setting, in a farm setting, manufacturing setting, or over the phone.
- Work will require regular travel within California and may include limited travel outside of California.
- Lifting up to 20 pounds.
- Frequent contact with others via email, online teleconference, face-to-face discussions, and telephone.
- Some communication required via mail and fax
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
- 3-5 years of corporate and regulatory compliance experience preferred.
- Prior experience working with regulatory authorities, including but not limited to MCAURSA as well as local and state Law Enforcement.
- Problem solver able to create consensus around enterprise-wide quality assurance and compliance solutions for a highly regulated industry in a complex and uncertain operating environment.
- Exemplary written and verbal communication skills preferred.
- Certified Regulatory Compliance Manager (CRCM) is a plus.
- Experience navigating communications and software systems of various cannabis regulatory agencies
- Must be 21+ years old and pass a criminal background check per local and state requirements.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt
SUMMARY
Collect, route, and deliver customer web and phone orders with exemplary customer service from order placement through delivery. Ensure the quality, timeliness, and excellence of service for each delivery. Ensure that all delivery transactions are recorded accurately and efficiently. Be responsible for the physical movement of delivered products, cash handling and merchant processing. Ensure the logical tracking and recording of that movement. Perform all tasks with the goal of positioning Harborside as the industry standard for compassionate, professional, efficient customer delivery. Provide exceptional service in all interactions. Understand, embrace, and embody the mission of Harborside.
DUTIES AND ESSENTIAL FUNCTIONS
Serve customers by understanding the product, delivering the product in a timely manner.
- Adhere to all Title 6 regulations.
- Adhere to routing/schedule guidelines and parameters to deliver according to schedule; only stopping for breaks, meal period breaks, and vehicle maintenance.
- Maintain accurate manifest and delivery log.
- Ensure accurate information is maintained in delivery device, i.e., ID scanner and delivery camera.
- Address and resolve customer complaints; escalate service issues in an expedient manner.
- Build customer loyalty through customer-centric, focused, and positive interactions
- Identify business opportunities through analysis of existing customer orders.
- Relay customer needs to supervisor; recommend changes and new products to best meet customer needs.
- Take and place orders for current and new customers according to company guidelines.
- Communicate information to customers about special pricing, referral program, recognition program and all information requested by Operations Manager.
- Obtain payment for product by accepting cash or debit cards.
- Maintain inventory updates with main office, restocking, reconciliation and analysis following Harborside policies and procedures.
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expenses and timesheets as required.
- Review and maintains company licenses and permits, customer paperwork to ensure legal compliance and accuracy.
- Prepare delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations. Uses Harborside communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers in a safe manner.
- Maintain a valid CDL, a copy of Retail Cannabis License, and Licensee badge.
- Prepare delivery vehicle by loading customer orders, securing items, and cross-checking paperwork.
- Enhance company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Participate in trainings or meetings to update job and organizational knowledge.
- Ensure opening and closing procedures are accurately performed
- Maintain a positive, caring attitude, and treat customers/co-workers with respect and sensitivity
- Maintain strict confidentiality with customer information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks, and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES
- Maintain and ensure all departmental equipment is functioning and in good working order.
- Attend required meetings and participated in team and professional development activities.
- Provide timely and appropriate feedback to supervisors.
- Perform other duties as assigned by supervisor.
- Present a professional image in appearance, actions, and words.
- Demonstrate ownership, accountability, initiative, and quality of work.
- Build positive team relationships throughout your department and Harborside.
PERFORMANCE REQUIREMENTS
- Provide excellent service.
- Work scheduled shifts.
- Record all time worked accurately, promptly, and honestly.
- Follow all safety policies.
- Outstanding customer relations skills.
- Basic understanding of smartphone functionality.
- Be a safe driver.
- Possess strong attention to detail with excellent organization skills.
- Knowledge of cannabis strains and delivery forms.
- Able to follow complex instructions with precision.
- Excellent communication skills.
- Knowledgeable in Microsoft Office Suite.
- Basic computer operating skills.
- Basic math skills.
PHYSICAL DEMANDS
- Requires prolonged standing, sitting, and some bending, stooping, and stretching.
- Ability to operate a computer and other office equipment.
- Ability to safely operate a motor vehicle.
- Moving up to forty pounds on occasion.
WORKING CONDITIONS
- Work will be performed both inside and outside a busy cannabis dispensary. Involves frequent contact with staff and occasional contact with customers.
- May require dealing with difficult people.
- Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.
- Will require monthly mandatory inventory counts.
EDUCATION/EXPERIENCE
- Prior customer service experience (1-3 years).
- Prior delivery experience (1-3 years).
- Valid California Driver's License.
- Clean DMV and driving record.
- High school diploma or GED.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check.
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY:
The Delivery Driver collects, routes, and delivers customer web and phone orders with exemplary customer service from order placement through delivery. They are responsible for the physical movement of delivered products, cash handling and merchant processing. Incumbent will perform all tasks with the goal of positioning Harborside as the industry standard for compassionate, professional, efficient customer delivery. The length of this assignment can be up to 3 months, but could be extended.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Serves customers by understanding the product, delivering the product in a timely manner.
- Adheres to all Title 6 regulations.
- Adheres to routing/schedule guidelines and parameters to deliver according to schedule; only stopping for breaks, meal period breaks, and vehicle maintenance.
- Maintains accurate manifest and delivery log.
- Ensures accurate information is maintained in delivery device, i.e., ID scanner and delivery camera.
- Addresses and resolves customer complaints; escalate service issues in an expedient manner.
- Builds customer loyalty through customer-centric, focused, and positive interactions
- Identifies business opportunities through analysis of existing customer orders.
- Relays customer needs to supervisor; recommend changes and new products to best meet customer needs.
- Takes and places orders for current and new customers according to company guidelines.
- Communicates information to customers about special pricing, referral program, recognition program and all information requested by Operations Manager.
- Obtains payment for product by accepting cash or debit cards.
- Maintains inventory updates with main office, restocking, reconciliation and analysis following Harborside policies and procedures.
- Maintains delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expenses and timesheets as required.
- Reviews and maintains company licenses and permits, customer paperwork to ensure legal compliance and accuracy.
- Prepares delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations. Uses Harborside communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers in a safe manner.
- Prepares delivery vehicle by loading customer orders, securing items, and cross-checking paperwork.
- Enhances company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Participates in trainings or meetings to update job and organizational knowledge.
- Ensures opening and closing procedures are accurately performed
- Maintains a positive, caring attitude, and treat customers/co-workers with respect and sensitivity
- Maintains strict confidentiality with customer information
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Constantly: Sitting in a car, use of neck muscles, and visual sensory.
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Face contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay
$18 / hour
EDUCATION AND EXPERIENCE REQUIRED
- Prior customer service experience (1-3 years).
- Prior delivery experience (1-3 years).
- Valid California Driver's License and a clean MVR
- High school diploma or GED.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
This position is part-time.
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Inventory Control Lead
Harborside
Job Description
JOB TITLE: Inventory Control Lead
DEPARTMENT: Supply Chain
STATUS: Hourly, Non-Exempt
SUPERVISOR: Supply Chain Manager
SUPERVISES (# OF EMPLOYEES AND TITLE):
JOB SUMMARY:
Responsible for the accurate documentation of inventory levels and on hand amounts. Conduct and supervise cyclical inventory counts. Research and correct discrepancies that occur, correct errors in a timely manner and communicate errors clearly to other departments. Maintain POS system and database of available products. Conduct all duties with efforts to ensure the security of inventory. Lead quarterly inventory sweep counts. Ensure compliance in inventory control and reporting with state and local regulations. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS: (This may not include all of the duties assigned.)
- Accurately count and record inventory including simple packaged inventory and bulk inventory
- Lead inventory sweep and cycle counts
- Research and correct items that have incorrect quantities by reversing the error that caused the discrepancy when possible, rather than simply editing the quantity.
- Keep detailed notes on adjustments being made and record them in the adjustment when possible
- Isolate specific items or product categories with high shrinkage rates
- Report findings to supervisor, initiate interdepartmental communication of errors.
- Record errors found in software, and participate with meetings to report errors and ensure resolution.
- Create and execute a count schedule so that all inventory items are counted and all discrepancies researched every 4 weeks
- Ensure all items recorded as damaged are properly removed from the POS software, including both items that become defective onsite and items that are returned by patients
- Routinely audit inventory conversions, purchase orders, associate's cycle counts, and inventory transfers
- Collaborate closely with other team members to ensure the timely completion of tasks
- Demonstrate a positive, caring attitude, and treat patients/co-workers with respect and sensitivity
- Listen and respond to patient and coworker needs/requests appropriately and timely
- Support the transfer team in maintaining, rotating, moving, and storing vault inventory
- Maintain neatness, cleanliness, and organization of the department
- Be discreet with all vendor, patient, employee and contractor information
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors
- Provide feedback and suggestions to management team to continuously improve the patient and employee experience.
- Be professional in appearance, actions and verbal communications.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform other duties as assigned by Supervisor
- Create and execute training materials and SOPs
- Use POS reporting and Microsoft Excel to explore inventory and sales data
- Support ordering and purchasing by reporting on inventory levels and Sales
- Assist Transfer team with par level creation for transfers and appropriate back-stock
- Support Wholesale Manager by receiving and storing farm shipments
- Maintain departmental equipment, ensure it is functioning and in working order
- Attend Bi-weekly supply chain meetings and participate in related projects
- Attend required meetings and participate in team and professional development activities
- Help to find coverage for shifts or duties when short-staffed
- Provide timely and appropriate feedback to Supervisor
- Perform other duties as assigned by Supervisor
- Participate in weekly calls with MJ Freeway to report issues, provide examples and work with MJ Freeway team on reasonable timelines to correct. Assist with development calls and roll out of new POS software version(s).
- Prepare for inventory sweep counts by assigning tasks to other managers and ensuring inventory checklists are distributed and tasks are completed
- Organize staffing, equipment, materials, and budget for quarterly sweep counts
JOB SPECIFIC PERFORMANCE REQUIREMENTS:
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- Knowledge of medical cannabis strains and delivery forms
- MS Office Proficiency - intermediate to advanced knowledge of Excel
- Excellent communication and interpersonal skills
- Intermediate computer operating skills
- Intermediate math and logic skills
GENERAL PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Lift up to 50 pounds on occasion, push wheeled cart weighing up to 100 pounds.
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with staff and occasional contact with patients
- May be stressful at times and require dealing with difficult people
- Will require working varied hours/day, including nights weekends, holidays, and/or events, on occasion
- Will require mandatory inventory counts
EDUCATION/EXPERIENCE:
- Inventory or Warehouse experience
- HS diploma, GED or equivalent
- Experience working in the medical cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per the City of Oakland
LICENSES/CERTIFICATIONS:
- Current medical cannabis recommendation from a licensed physician as required by the City of Oakland.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: General Manager
Job Location: Desert Hot Springs, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY
The Inventory Associate is responsible for day-to-day inventory management at the retail storefront with an emphasizes on inventory counts and shipment accuracy. This position is responsible for tracking and receiving product withing the California Track and Trace (METRC) and POS system.
**PLEASE NOTE: This position may involve occasional overnight shifts for monthly inventory reconciliation. Interested applicants must be willing and able to work during these hours**
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Receives all incoming inventory in Point-of-Sale system and documents invoices and manifests into filing system.
- Audits the physical inventory to ensure that the physical inventory aligns precisely with the virtual inventory numbers
- Ensures all inventory as the appropriate labels before transferring to the sales floor.
- Conducts daily/weekly cycle counts and inventory evaluation and verification procedures
- Provides timely notice to General Manager if discrepancies are found, so that they may be fully investigated
- Research inventory variances and adjustments
- Works with managers to maintain an accurate account of out of stock and in stock inventory
- Implementation of cannabis waste procedures and scheduling of waste pickup
- Maintains calendar of all upcoming expiring products
- Maintains an accurate list of all quarantined product
- Ensures store stays up to visual merchandising standards
- Actively participates in inventory conference calls.
- Assists the General Manager in the verification and receiving of product shipments and organization of sales floor.
- Other duties as assigned
PERFORMANCE REQUIREMENTS
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving, lifting, and carrying up to 30 pounds on occasion
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
EDUCATION AND EXPERIENCE
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
PAY
$16 / hour
Medical, dental, vision benefits
Employee discount program
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
SUMMARY:
The IPM Team Lead provides organic integrated pest and disease management services, identifies the cause, and implements the appropriate organic IPM strategy for our greenhouse operations. The incumbent will focus on long-term pest and disease prevention, eradication, and damage control. The incumbent collaborates on the application and oversight, recordkeeping, and reporting ensuring compliance and operation within the Department of Pesticide Regulation (DPR) requirement for cannabis.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Collaborates with the operations and cultivation management team to implement IPM strategy by identifying and mitigating potential risks to crop production as well as verification of pests and disease infestation trends.
- In collaboration with the Cultivation Director, adjusts treatment program to precisely target pets when they emerge.
- Collaborates and communicates clearly and effectively with all cultivation staff to ensure the spray and drench applications do not disrupt routine cultivation operation.
- Organizes and performs weekly pest and disease scouting; promptly reports quality concerns and monitors pest and disease management tasks.
- Develops a comprehensive Integrated Pest Management plan for the facility using approved pesticides, beneficial insects, and biocontrol agents.
- Partners with compliance to ensure organic IPM strategy meets regulatory standards.
- Generates and updates all organic IPM schedules and provides them to Director of Cultivation.
- Coordinates and executes spray according to the decision made by all members of the cultivation management team.
- Oversees experimental IPM trials, soil, water, and plant tissue sampling.
- Maintains up-to-date records for state regulations to detail pesticide logs and any other IPM products used, including SDS sheets.
- Ensures that proper REI notifications are disseminated to the facility and posted where appropriate.
- Manages the cleaning and routine maintenance of all application equipment and sprayers.
- Manages and trains a team of IPM technicians that will be responsible for applying all compounds in a safe effective manner.
- Maintains weekly pesticide usage log and submits weekly inventory needs to the Purchasing Coordinator.
- Submits PUR reports to Monterey County by the 10th of each month and is the point of contact for all Ag. Commissioner inspections.
- Other duties as assigned
PERFORMANCE REQUIREMENTS
- Must have a basic understanding of cannabis laws, rules, and regulations set forth by the state and local authorities.
- Ability to be flexible and work in various sectors of the department as needed and/or requested by their direct supervisor; this may include but is not limited to, helping other departments.
- Ability to evaluate and adapt to new processing methods, must meet or exceed established production goals, and/or modify technique/procedures.
- Skill in analyzing potential problems with a plant or the product being cultivated; "coded product."
- Ability to use initiative and independent judgment appropriately while not overstepping chain of command.
- Communicates interacts, and works effectively with others; receptive to feedback and coaching; voices concern in a constructive manner
- Follow all safety protocols and policies. Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
- Work scheduled shifts and show up on time and ready to work; record all time worked accurately, promptly, and honestly
PHYSICAL REQUIREMENTS and WORKING REQUIREMENTS
- While performing the duties of this job, the employee is regularly required to perform grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, talking, hearing, seeing and repetitive motions
- Must be able to stand for extended periods while maintaining focus.
- Must be able to detect product issues, such as spider mite, powdery mildew, and/or botrytis.
- Occasionally ascends/descends a ladder to stock or bring the product down from storage or racks and maintain the cultivation process.
- Must be able to be fit tested for the use of full-face respirators; respirators will be used when mixing and applying chemicals.
- Must be able to lift, carry, push, pull and balance up to 50 pounds (100 pounds with assistance) and must be able to do so with extreme care and caution when working with plants and products.
- Work is performed inside greenhouse facilities exposed to temperatures ranging above a constant 75°F.
- Work is subject to weather conditions, including rain and extreme hot or cold temperatures.
- May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
- High school diploma, GED, or equivalent; some college or college graduate preferred.
- A minimum of 2 years with organic pest and disease control and management is required, preferably in an agricultural environment
- Must be familiar with various controls including, biological, cultural, mechanical & physical controls, chemical control
- Hold a Pesticide Applicator License in the State of California
- Previous experience in a licensed cannabis production facility preferred.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Accounting Coordinator
Reports to: Assistant Controller
Job Class: Non-exempt
Position Summary:
The Accounting Coordinator will support the Finance Department Team. This individual will be working closely with the Accountants and will contribute to other functions in the department. The Accounting Coordinator must be detail oriented and organized. This role will be ever changing and will require the candidate to be flexible and open-minded.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Administers weekly Accounts Payables for multiple companies
- Ensures all AP processing follows the Company's policies & processes and ensures documentation is properly attached and filed
- Assists with cash and bank reconciliations
- Assists with quarterly inventory sample counts
- Assists with financial reconciliations and reporting functions as requested
- Maintains workpaper and correspondence database
- Collaborates with team and external departments
- Participates in variety of special projects and process improvement activities
Qualifications:
- Minimum of 1-3 years of accounting experience, understanding of GAAP and IFRS preferred
- Knowledge and experience with ERP Systems, Sage Intacct a plus.
- Knowledge and experience with MS Excel, Word, and Outlook.
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to take direction and work under minimal supervision.
Skills and Attitudes:
Must be motivated, hard-working, and passionate.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
Pay
$23-25 / hour DOE
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
SUMMARY: The successful Account Manager will be responsible for managing an existing book of business with dispensaries and delivery services in California.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Maintains relationships with our existing book of business by keeping our clients on a regular ordering cycle.
- Processes and orders through the ERP System.
- Coordinates deliveries between the distribution department and the customers.
- Works closely with Sales Managers to identify ways to support new and existing accounts.
- Identifies opportunities to run promos at store and manages the lifecycle of the process.
- Thoroughly understands the company products and acts as the subject matter expert to inform clients about our products.
- Communicates feedback and provides recommendations on how the business can improve.
PERFORMANCE REQUIREMENTS:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Adapts and thrives in a demanding, start-up, fast paced environment.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet project deadlines.
- Excellent critical thinking skills.
Physical Requirements:
- Must be able to stand and walk for long hours at a time.
Education and Experience Required:
- High School diploma or equivalent required, bachelor's degree preferred
- Experience in an outside sales role, Business To Business (B2B) sales or supporting role preferred
- Excellent interpersonal communication skills and verbal communication skills required.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: Desert Hot Springs, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 21+ years old and pass a criminal background check
Pay
$16 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
JOB SUMMARY:
Assist to lead the operations and the associates of the Sales Department. Assist with maximizing the productivity of the Sales team. Ensure Sales Associates' quality of service and positive customer exchanges. Welcome each client into Harborside creating an environment where clients feel truly cared for, valued and respected. Conduct new client orientation and registration. Act as a resource to assist clients with question, concerns, special needs and activism activities. Assist each client with outstanding service at point of sale. Assess the needs of each client, provide appropriate product knowledge and accurately record all transactions in the POS. Maintaining an efficient and upbeat work pace. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS: (This may not include all of the duties assigned)
1. Demonstrate leadership and compassionate management
2. Assist with the management of department operations
3. Provide exceptional service and product knowledge
4. Ensure opening and closing procedures are accurately performed
5. Ensure the accurate exchange of register drawers
6. Interface with Merchandising Team to fulfill client product requests
7. Appropriately authorize discounts and other changes in sales receipts
8. Ensure quality and accuracy of all Sales Floor displays, labels and merchandise
9. Resolve client issues and/or escalate to Safety when appropriate
10. Ensure Harborside policies and procedures are being observed by associates in the department
11. Maintain strict confidentiality with client information
12. Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors
OTHER FUNCTIONS AND RESPONSIBILITIES:
1. Perform associate duties as required
2. Assist to maintain and ensure departmental equipment is functioning and in good working order
3. Attend required meetings and participate in team and professional development activities
4. Fill in when short-staffed
5. Provide timely and appropriate feedback to Supervisor
6. Perform other duties as assigned by Supervisor
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
1. Outstanding customer relations skills
2. Knowledge of cannabis strains and applications, effects and routes of delivery
3. Up to date knowledge of state compliance standards for cannabis sales
4. Knowledgeable in Microsoft Office Suite
5. Excellent communication skills
6. Basic computer operating skills
7. Basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
1. Provide excellent service
2. Present a professional image in appearance, actions and words
3. Demonstrate ownership, accountability, initiative and quality of work
4. Build positive team relationships throughout your department and Harborside
5. Work scheduled shifts
6. Record all time worked accurately, promptly, and honestly
7. Follow all safety policies
8. Be a role model for the Harborside Experience
9. Understand and practice Harborside values
10. Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
1. Requires prolonged standing and some bending, stooping and stretching
2. Ability to operate a computer, POS system and other office equipment
3. Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
1. Work will generally be performed in a fast-paced cannabis dispensary
2. Involves frequent contact with clients and staff
3. Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
4. May include working an alternative work week
EDUCATION/EXPERIENCE:
1. Customer service experience working within in a retail, sales and/or hospitality environment (2+ years)
2. HS diploma, GED or equivalent
3. cannabis industry and/or health industry experience highly desirable
4. Must be 21+ years old and pass a criminal background check per the City of San Francisco
Pay
$20 - $24 / hour DOE
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Assistant Manager
Reports to: General Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt
SUMMARY
The Sales Assistant Manager ensures quality of service and positive customer experiences in our stores and provides exceptional service in all interactions with the goal of creating efficiency and customer satisfaction.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Hires and trains sales associates to meet Harborside's expectations of service.
- Monitors inventory levels to ensure our customers can trust the product they want is in stock.
- Supervises the activities of the Sales Department to maintain the highest level of customer satisfaction.
- Oversees and works closely with the Sales and Inventory departments to fulfill customer product requests.
- Ensures compliance in every transaction. Adapts and innovates as the California cannabis market changes.
- Provides exceptional service and product knowledge.
- Verifies the accurate exchange of register drawers and ensure opening and closing procedures are accurately performed.
- Appropriately authorize discounts and other changes in sales receipts.
- Ensures company policies and procedures are being observed by associates in the department.
- Supervises, coaches, and communicates with associates to meet and exceed performance expectations.
- Partners with the department manager to provide recognition and discipline where appropriate.
- Maintains strict confidentiality with customer information.
- Understands and maintains sales expectations, growth expectations, and margin expectations.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
- High school diploma or GED
- Prior retail or customer service experience (1-3 years)
- Knowledgeable in Microsoft Word, with advanced knowledge in Excel
- Prior management/supervisory experience (1-3 years)
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs highly desirable
- Experience in the health or cannabis industry highly desirable
- Must be 21+ years old and pass a criminal background
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Accounting Coordinator
Reports to: Assistant Controller
Job Class: Non-exempt
Position Summary:
The Accounting Coordinator will support the Finance Department Team. This individual will be working closely with the Accountants and will contribute to other functions in the department. The Accounting Coordinator must be detail oriented and organized. This role will be ever changing and will require the candidate to be flexible and open-minded.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Administers weekly Accounts Payables for multiple companies
- Ensures all AP processing follows the Company's policies & processes and ensures documentation is properly attached and filed
- Assists with cash and bank reconciliations
- Assists with quarterly inventory sample counts
- Assists with financial reconciliations and reporting functions as requested
- Maintains workpaper and correspondence database
- Collaborates with team and external departments
- Participates in variety of special projects and process improvement activities
Qualifications:
- Minimum of 1-3 years of accounting experience, understanding of GAAP and IFRS preferred
- Knowledge and experience with ERP Systems, Sage Intacct a plus.
- Knowledge and experience with MS Excel, Word, and Outlook.
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to take direction and work under minimal supervision.
Skills and Attitudes:
Must be motivated, hard-working, and passionate.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
Pay
$23-25 / hour DOE
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate (Budtender)
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Code: TBD
Job Department: Cultivation
Reports to: VP of Cultivation
Job Location: Salinas, CA
FLSA Status: Exempt
SUMMARY:
In collaboration with the VP of Cultivation the R&D Manager will manage all new cultivation related research projects, tracking, execution through postharvest and processing. The R&D Manager oversees the product development process, working with a team of skilled coordinators. He/she is responsible for coordinating the complete development of new products, supporting continuous improvement objectives, and pioneering next generation technologies working under the Director of R&D. The R&D/Project Manager works closely with all departments to define and approve specifications for raw materials, finished goods and WIP. The R&D/Project Manager also develops the department objectives, maintains timelines, budget and project completion, and to foster an innovative culture.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all-inclusive)
- Works closely with the senior leadership team to understand the nature of sales team requests, to communicate progress, clarify questions, and resolve problems. Facilitates gatekeeping, decision-making and displays technical competence in the planning and completion of assigned projects leading to the development and production of new or revised products.
- Develops policies and procedures to maintain the organization's long term competitive position and profitability in the market
- Ensures project execution and efficient management of all cultivation, postharvest and processing improvements.
- Creating SOPs for Quality
- Manages the initial planning phase to implementation or production of new and improved products
- Formulates/creates new and improved products in conjunction with company guidelines and corporate strategy
- Redefines or modifies existing processes to improve product efficiency
- Maintains adequate recordkeeping projects and intellectual property
- Maintains budget and cost controls for the department
- Maintains knowledge on developing trends and stay abreast of advanced R & D horticultural developments
- Maintains regulatory guidelines and stay abreast of regulatory changes
- Works cross-functionally with the cultivation, postharvest and retail teams to increase efficiency, communication, reduce cost and development innovative products and strategies
- Executes small scale and large-scale research projects
- Creates and manages product specifications and maintains accurate and complete records and can effectively analyze reports
- Utilizes a working knowledge of crop cultivation, postharvest processes, and production strategies
- Provides onsite monitoring and technical assistance to operations when testing/manufacturing new products.
- Leads commercialization of product changes and implementation of new items and processes
- Manages all genetic trials and is a liaison to breeder and young plant partners
- Works closely with Managing director regarding vendor material quality satisfaction and consistency SOPs
- Partners with the cultivation team to track growing conditions, such as nutrition, light, temperature, humidity, etc. That impacts crops health, production, yield, and post-harvest quality/longevity.
- Supports the planning, coordination, and execution of cultivation and postharvest trials, including the identification, maintenance, and data collections of all cultivars.
- Trains all production teams on new advances concluded by research projects
PERFORMANCE REQUIREMENTS: (Knowledge, Skills, and Abilities)
- Clear, concise written and oral communication skills required with attention to detail and accuracy mandatory+ Computer skills that include Word, Excel, Power Point.
- Must be a driven individual that can take ownership of projects, R&D responsibilities, and complete all the relevant tasks required for the job with minimal oversight.
- Autonomous self-starter that is accountable to delivering exceptional project results.
- Excellent collaboration and organizational skills.
- Ability to multitask and prioritize.
- Demonstrated R&D technical competence+ Demonstrated motivation and creative problem-solving skills.
- Ability to interact with others in manufacturing, lab and office environment
- Advanced cannabis cultivation experience, including harvesting, drying, and curing.
- Understanding of Nursery functions; irrigation and fertigation, IPM in collaboration with Cultivation Team.
- Speak and be literate in English to the extent of writing, reading, and understand printed regulations, orders, instructions, etc., an individual who is bilingual in Spanish at a fluent level is highly desired.
- Skill in analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals.
- Skill in planning, organizing, assigning and coordinating the activities and resources of staff.
- Ability to:
- Exercise discretionary authority.
- Analyze and evaluate information accurately and to express ideas clearly when providing oral and written reports or recommendations on administrative, financial, and technical issues.
- Use standard office equipment, computer equipment, and software, including word processing, database management, spreadsheet applications, and electronic mail.
- Establish and maintain effective working relationships with employees, management, customers, other governmental agencies, community members, and the public.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives and standard operating procedures.
- While performing the duties of this job, the employee is regularly required to perform frequent grasping, lifting, walking, standing, some bending/crouching, stooping, stretching, speaking, hearing, seeing, and repetitive motion. Close vision at 20 inches or less. Manual dexterity to reach/handle items works with fingers.
- Must be able to sit and stand for extended periods while maintaining focus.
- Ability to lift, carry, push, pull and balance up to 35 pounds (70 pounds with assistance)
- Work is subject to weather conditions, including rain and extreme hot or cold temperatures.
- May require working rotating shifts with varied hours/day, including evenings, weekends, holidays, and special events.
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- Master's level degree in Horticulture, Agronomy, or related field is required
- Minimum of 3 years' experience in a cannabis production environment is highly desired
- Quality assurance, quality control with good manufacturing practices (GMP)
- Three – five years of proven nursery processing, harvesting, cultivation or similar experience.
- Bi-lingual English/Spanish preferred.
- Demonstrated ability to utilize Microsoft Office programs (excel, word, PowerPoint, etc.), Trellis software, Google Spreadsheet, and Google Docs.
- Must be a minimum of 21 years of age per state regulations and pass a criminal background check.
CERTIFICATIONS OR LICENSES REQUIRED:
- A valid driver's license and be insurable.
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY:
The Delivery Driver collects, routes, and delivers customer web and phone orders with exemplary customer service from order placement through delivery. They are responsible for the physical movement of delivered products, cash handling and merchant processing. Incumbent will perform all tasks with the goal of positioning Harborside as the industry standard for compassionate, professional, efficient customer delivery. The length of this assignment can be up to 3 months, but could be extended.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Serves customers by understanding the product, delivering the product in a timely manner.
- Adheres to all Title 6 regulations.
- Adheres to routing/schedule guidelines and parameters to deliver according to schedule; only stopping for breaks, meal period breaks, and vehicle maintenance.
- Maintains accurate manifest and delivery log.
- Ensures accurate information is maintained in delivery device, i.e., ID scanner and delivery camera.
- Addresses and resolves customer complaints; escalate service issues in an expedient manner.
- Builds customer loyalty through customer-centric, focused, and positive interactions
- Identifies business opportunities through analysis of existing customer orders.
- Relays customer needs to supervisor; recommend changes and new products to best meet customer needs.
- Takes and places orders for current and new customers according to company guidelines.
- Communicates information to customers about special pricing, referral program, recognition program and all information requested by Operations Manager.
- Obtains payment for product by accepting cash or debit cards.
- Maintains inventory updates with main office, restocking, reconciliation and analysis following Harborside policies and procedures.
- Maintains delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expenses and timesheets as required.
- Reviews and maintains company licenses and permits, customer paperwork to ensure legal compliance and accuracy.
- Prepares delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations. Uses Harborside communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers in a safe manner.
- Prepares delivery vehicle by loading customer orders, securing items, and cross-checking paperwork.
- Enhances company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Participates in trainings or meetings to update job and organizational knowledge.
- Ensures opening and closing procedures are accurately performed
- Maintains a positive, caring attitude, and treat customers/co-workers with respect and sensitivity
- Maintains strict confidentiality with customer information
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Constantly: Sitting in a car, use of neck muscles, and visual sensory.
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Face contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay
$18 / hour
EDUCATION AND EXPERIENCE REQUIRED
- Prior customer service experience (1-3 years).
- Prior delivery experience (1-3 years).
- Valid California Driver's License and a clean MVR
- High school diploma or GED.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: Inventory Control Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Ensures the accurate representation of physical inventory in the inventory management systems. Including planning, executing and performing of physical inventory counts assigned by the Manager. Responsible for researching and correcting discrepancies that occur. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Accurately count and record inventory levels.
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to
- Collaborate closely with other team members to ensure the timely completion of task.
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Support the Supply Chain team with filing and other clerical duties.
- Create and execute a count schedule so that all inventory items are counted, and all discrepancies are researched every 4 weeks in each location.
- Work will be performed out of both Oakland & San Jose locations.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist with the coordination and execution of inventory sweep counts.
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Development of product categories and pricing for product categories from products coming from FLRish farms, including but not limited to: Trimmed Flowers, Trim, Full Plant Material Dry, Full Plant Frozen, Plants (clones, teen plants, and flower ready plants)
- Attend industry functions, events and conferences, and provide feedback and information on market and trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 30 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay
$18 / hour
Certifications or Licenses Required:
- N/A
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: Inventory Control Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Ensures the accurate representation of physical inventory in the inventory management systems. Including planning, executing and performing of physical inventory counts assigned by the Manager. Responsible for researching and correcting discrepancies that occur. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Accurately count and record inventory levels.
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to
- Collaborate closely with other team members to ensure the timely completion of task.
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Support the Supply Chain team with filing and other clerical duties.
- Create and execute a count schedule so that all inventory items are counted, and all discrepancies are researched every 4 weeks in each location.
- Work will be performed out of both Oakland & San Jose locations.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist with the coordination and execution of inventory sweep counts.
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Development of product categories and pricing for product categories from products coming from FLRish farms, including but not limited to: Trimmed Flowers, Trim, Full Plant Material Dry, Full Plant Frozen, Plants (clones, teen plants, and flower ready plants)
- Attend industry functions, events and conferences, and provide feedback and information on market and trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 30 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay
$18 / hour
Certifications or Licenses Required:
- N/A
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: Inventory Control Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Ensures the accurate representation of physical inventory in the inventory management systems. Including planning, executing and performing of physical inventory counts assigned by the Manager. Responsible for researching and correcting discrepancies that occur. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Accurately count and record inventory levels.
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to
- Collaborate closely with other team members to ensure the timely completion of task.
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Support the Supply Chain team with filing and other clerical duties.
- Create and execute a count schedule so that all inventory items are counted, and all discrepancies are researched every 4 weeks.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist with the coordination and execution of inventory sweep counts.
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Development of product categories and pricing for product categories from products coming from FLRish farms, including but not limited to: Trimmed Flowers, Trim, Full Plant Material Dry, Full Plant Frozen, Plants (clones, teen plants, and flower ready plants)
- Attend industry functions, events and conferences, and provide feedback and information on market and trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 30 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay
$18 / hour
Certifications or Licenses Required:
- N/A
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: San Francisco
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of San Francisco
Pay
$18 / hour
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Team Lead
Location: Oakland
Employee Type: Full Time
Description
Harborside is a global leader in the medical cannabis movement and represents the cutting-edge of innovation in our industry. Our employees are valuable to us - we offer a highly competitive benefits package which includes medical, dental, vision, FSAs, commuter benefits, EAP and 401k. We're currently seeking a compassionate, friendly and organized professional to join our team in OAKLAND, CA.
SALES TEAM LEAD
Lead the operations of the Event Room, Including set-up, Maintenance, and all physical changes for activities in the Event Room space. Ensure quality of service and positive customer exchanges. Ensure exemplary client experience of the Event activities. Accurately and efficiently record all necessary required documents. Provide exceptional service in all interactions. Understand, embrace and embody the mission and culture of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Leads department operations.
- Provides department schedule for supervisor approval.
- Ensures the department provides excellent service and exceptional client interactions to achieve Harborside's standards for client care.
- Ensures that all phases of the client experience remain seamless and exceed their expectations.
- Provides exceptional service and product knowledge.
- Ensures the exchange of register drawers.
- Appropriately authorizes discounts and other changes in sales receipts.
- Ensures all display cases have uniform offerings and accurate labeling.
- Interfaces with Inventory Department to fulfill client product requests.
- Resolves client issues and/or escalate to Safety when appropriate.
- Ensures opening and closing procedures are accurately performed.
- Maintains a positive, caring attitude, and treat clients/co-workers with respect and sensitivity.
- Demonstrates leadership and compassionate management.
- Partners with the General Manager to ensure all performance expectations are being met.
- Ensures Harborside policies and procedures are being observed by department staff.
- Supervises, coaches, and communicates with department staff to meet and exceed performance expectations.
- Partners with the Safety and Compliance to ensure all on-site consumption policies and guidelines are met.
- Partners with Vendor Relations and Marketing to ensure all expectations are met.
- Maintains strict confidentiality with client information.
- Follows and integrates Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES
- Perform associate duties as required
- Ensure sample program is properly utilized
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS
- Basic Knowledge of cannabis law
- Outstanding client relations skills
- Conflict resolution skills
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Knowledgeable in Microsoft Office Suite
- Excellent communication skills
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with clients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
EDUCATION/EXPERIENCE
- High school diploma or GED
- Prior management/supervisory experience (1-3 years)
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior retail or customer service experience (1-3 years)
- Experience working in the cannabis industry highly desirable
- Experience in the health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay: $20 per hour
Click here to view our CCPA Privacy Policy
To apply please complete the following two steps:
- Complete a pre-employment assessment by clicking here
- Click the button below to submit your application
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Executive Assistant
Reports to: CEO
Job Class: Exempt
Position Summary:
The Executive Assistant will handle details of a confidential and critical nature and must function efficiently in a fast-paced and growing environment, with a proven ability to interact with different levels of staff, clients, and partners. The Executive Assistant will independently manage a wide range of tasks and projects with competing priorities and deadlines to both external and internal sources which at times may require work outside the normal business day. The ideal candidate will be highly organized, initiative driven, highly reliable, trustworthy, and possess excellent judgment. This role will assist the executive in achieving goals, spearheading projects, solve problems, maintain confidentiality, improve efficiencies, document processes, and contribute to the organization's larger mission.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Manage and reconcile expense reports, invoices and receipts, and flag upcoming expenses for budgetary purposes
- Responsible for phone, email and mail correspondence
- Partner with leaders and key operations to effectively manage changing schedule priorities and communicate to all involved parties
- Speak on behalf of and represent leader in conversations and meetings in leader's absence using a high level of diplomacy and judgment with autonomy, as needed
- Regularly handle sensitive information in a discrete and confidential manner
- As requested, draft communications on behalf of and in the style of executive
- Build and/or assemble presentations/decks to communicate strategies and initiatives
- Create and support a friendly professional atmosphere within the team and department
- Proactively manage the CEO's calendar with an understanding of leader and company goals
- Exercise judgment and prioritize complex schedules and tasks accordingly
- Proactively prepare CEO for meetings, ensuring that agendas are prepared in advance, communicated, and key leadership and management are aware of and involved in critical meetings
- Anticipate future needs and problems with regards to scheduling, communication, and support; effectively meet deadlines through multi-tasking, prioritizing, and delegating
- Book travel and create detailed itineraries when needed
- Project manage initiatives, programs, and one-off projects as needed in support of executive's goals and assignments
- Work with individuals outside of the company on a variety of activities which may include scheduling visits and meetings with executives and arranging for all necessary event details (agendas, catering, travel coordination, and day-of event management)
- Work with internal departments to resolve/escalate any potential issues
Qualifications:
- Bachelor's degree required.
- 4 years of administrative experience required; experience at an executive level preferred.
- Highly skilled with Microsoft Office 365 (Word, Excel, Outlook and PowerPoint)
- Excellent interpersonal, written, and verbal communication skills with the ability to communicate clearly to a diverse group of people
- Expert level proficiency in Outlook; ability to proactively organize and efficiently schedule meetings
- Experience arranging travel
- Experience with reconciling expense reimbursements
- Ability to work independently
- Ability to meet deadlines and finish assignments to completion
- Experience working with non-profit board of directors and board committee meetings preferred
Skills and Attitudes:
- Must be motivated, hard-working, and passionate. This position requires someone who has the ability to handle multiple tasks and responsibilities.
- Must be reliable, efficient, productive, must take initiative, and must and have excellent attention to detail. Must be able to work in a stressful, fast-paced environment.
- Must demonstrate high-level of abilities of various computer programs and fluency in using standard office software and packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook. Fluent with MS Office 2007 Suite and Windows XP.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
Certificates, Licenses, and Registrations:
- CA Driver's License
Physical Demands/Requirements
Frequency
(N)Never, (O)Occasionally or (C)Constantly
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. (O)
- Remaining in a stationary position, often standing or sitting for prolonged periods. (C)
- Moving about to accomplish tasks or moving from one worksite to another. (O)
- Adjusting or moving objects up to five pounds in all directions. (O)
- Communicating with others to exchange information. (C)
- Repeating motions that may include the wrists, hands and/or fingers. (C)
- Assessing the accuracy, neatness and thoroughness of the work assigned. (C)
- Working on a computer for prolonged periods. (C)
- Sedentary work that primarily involves sitting/standing. (C)
Environmental Conditions
- Hybrid work schedule - remote and in-office
- Noisy environments (O)
- Poor ventilation (O)
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Field People Operations Business Partner
Reports to: VP of People Operations**
Job Class: Exempt
Position Summary:
We are currently seeking a strategic Field People Ops (HR) Business Partner for our Northern California territory to partner with business leaders in defining and operationalizing a strategic people agenda for continuous growth and transformation of Statehouse's culture and capability. Our People Function is responsible for collaborating with the business to help solve complex organizational challenges, while ensuring we have the right people in the right function, helping us drive results and grow our business. The People Ops BP will work in the field to ensure the design of our people strategies aligns with the business strategies as well as successfully implement critical people initiatives and daily operations in a rapidly growing business environment.
This is a role for someone with expertise in field operations, talent development, as well as implementation of enterprise initiatives and programs. We are searching for a partner who can work effectively in a highly changing environment, demonstrating the ability to learn and adjust quickly while bringing others along when implementing innovative ideas.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Consults with leaders, providing People Ops (HR) guidance when appropriate.
- Proactively provide new, creative solutions to business challenges – while also building on existing processes and methods
- Be a trusted advisor to the business by establishing and maintaining strong relationships with management and employees, knowing the business inside and out.
- Analyzes trends and metrics in partnership with the People Ops (HR) team to develop solutions, programs, practices, and policies.
- Manages and resolves complex employee relations issues in partnership with the ER manager. Conducts effective, thorough, and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day leadership of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
- Provides day-to-day performance management guidance to leaders at each location within the designated territory (e.g., coaching, counseling, career development, disciplinary actions).
- Works closely with leaders and employees to improve work relationships, build morale, and increase productivity and retention.
- Provides HR policy guidance and interpretation.
- Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met. Partners with the L&D manager to review effectiveness of current training and design of future trainings as needed.
- Ensures appropriate staffing levels and employee skill sets by partnering with the TA team for recruiting, interview and onboarding process that ensures the timely fulfillment of open requisitions.
- Manages and oversees employee separations for compliance and ensures documentation is accurate, organized, and timely.
- Responsible for compliant administration and communication of various time away from work programs including FMLA, CFRA, PDL and other leaves.
- Ensure a safe working environment by partnering with the safety team and location managers to monitor for proper adherence to initiatives and processes
- Support on a variety of other HR initiatives around labor relations, employee relations, talent management, and more.
- Travel within the Northern CA territory to the Statehouse dispensaries and other work locations each week
- Assist in the implementation and management of compensation and benefits.
- Performs other relevant duties as assigned by supervisor
Qualifications:
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Quick to learn and acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.
- Agile with strong analytical and critical thinking skills.
- Proficient with Microsoft Office Suite or related software.
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, DEI, performance management, and federal and state respective employment laws.
- Reliable mode of transportation to travel within the territory to designated locations (mileage reimbursement as well as other approved travel expenses will be included)
- Ability to travel and work at designated locations each week
Skills and Attitudes:
Must be motivated, diligent, and passionate. This position requires someone who has the ability to manage multiple tasks and responsibilities.
- Must have:
- Exceptional verbal and written communication skills.
- Strong interpersonal and customer service skills.
- Highly organized and attentive to detail.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university in a relevant field
- Minimum of 5 years of experience as an HR generalist or manager including the resolution of complex employee relations issues.
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations: (Ex: CA Driver's license for drivers, CPA for tax accountant, etc.)
- Valid CA Driver's license (field role requires travel to each location)
- PHR or SPHR preferred
Physical Demands/Requirements
(N)Never, (O)Occasionally or (C)Constantly
- Remaining in a stationary position, often standing, or sitting for prolonged periods. (C)
- Moving about to accomplish tasks or moving from one worksite to another. (C)
- Adjusting or moving objects up to twenty-five pounds in all directions. (O)
- Communicating with others to exchange information. (C)
- Repeating motions that may include the wrists, hands and/or fingers. (C)
- Operating motor vehicles (C)
- Assessing the accuracy, neatness and thoroughness of the work assigned. (C)
- Working on a computer for prolonged periods. (C)
- Sedentary work that primarily involves sitting/standing. (C)
Environmental Conditions
- Noisy environments. (O)
- Working in a variety of environments including store, manufacturing & cultivation sites (C)
*
Equal Employment Opportunity Policy*
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Accounting Coordinator
Reports to: Assistant Controller
Job Class: Non-exempt
Position Summary:
The Accounting Coordinator will support the Finance Department Team. This individual will be working closely with the Accountants and will contribute to other functions in the department. The Accounting Coordinator must be detail oriented and organized. This role will be ever changing and will require the candidate to be flexible and open-minded.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Administers weekly Accounts Payables for multiple companies
- Ensures all AP processing follows the Company's policies & processes and ensures documentation is properly attached and filed
- Assists with cash and bank reconciliations
- Assists with quarterly inventory sample counts
- Assists with financial reconciliations and reporting functions as requested
- Maintains workpaper and correspondence database
- Collaborates with team and external departments
- Participates in variety of special projects and process improvement activities
Qualifications:
- Minimum of 1-3 years of accounting experience, understanding of GAAP and IFRS preferred
- Knowledge and experience with ERP Systems, Sage Intaact a plus.
- Knowledge and experience with MS Excel, Word, and Outlook.
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to take direction and work under minimal supervision.
Skills and Attitudes:
Must be motivated, hard-working, and passionate.
- Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Excellent organizational and time-management skills.
- Excellent communication skills, both verbal and written.
- Attention to detail and accuracy of work.
- High integrity and openness combined with commitment to continuous improvement
- Ability to plan, organize, and coordinate activities across multiple locations and properties simultaneously.
- Ability to work under minimal supervision.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years' relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements: Continue
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
Pay
$22 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: San Francisco
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of San Francisco
Pay
$18 / hour
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Assistant Manager
Reports to: General Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt
SUMMARY
The Sales Assistant Manager ensures quality of service and positive customer experiences in our stores and provides exceptional service in all interactions with the goal of creating efficiency and customer satisfaction.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Hires and trains sales associates to meet Harborside's expectations of service.
- Monitors inventory levels to ensure our customers can trust the product they want is in stock.
- Supervises the activities of the Sales Department to maintain the highest level of customer satisfaction.
- Oversees and works closely with the Sales and Inventory departments to fulfill customer product requests.
- Ensures compliance in every transaction. Adapts and innovates as the California cannabis market changes.
- Provides exceptional service and product knowledge.
- Verifies the accurate exchange of register drawers and ensure opening and closing procedures are accurately performed.
- Appropriately authorize discounts and other changes in sales receipts.
- Ensures company policies and procedures are being observed by associates in the department.
- Supervises, coaches, and communicates with associates to meet and exceed performance expectations.
- Partners with the department manager to provide recognition and discipline where appropriate.
- Maintains strict confidentiality with customer information.
- Understands and maintains sales expectations, growth expectations, and margin expectations.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
- High school diploma or GED
- Prior retail or customer service experience (1-3 years)
- Knowledgeable in Microsoft Word, with advanced knowledge in Excel
- Prior management/supervisory experience (1-3 years)
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs highly desirable
- Experience in the health or cannabis industry highly desirable
- Must be 21+ years old and pass a criminal background
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: Inventory Control Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Ensures the accurate representation of physical inventory in the inventory management systems. Including planning, executing and performing of physical inventory counts assigned by the Manager. Responsible for researching and correcting discrepancies that occur. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Accurately count and record inventory levels.
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to
- Collaborate closely with other team members to ensure the timely completion of task.
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Support the Supply Chain team with filing and other clerical duties.
- Create and execute a count schedule so that all inventory items are counted, and all discrepancies are researched every 4 weeks.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist with the coordination and execution of inventory sweep counts.
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Development of product categories and pricing for product categories from products coming from FLRish farms, including but not limited to: Trimmed Flowers, Trim, Full Plant Material Dry, Full Plant Frozen, Plants (clones, teen plants, and flower ready plants)
- Attend industry functions, events and conferences, and provide feedback and information on market and trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 30 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Pay
$18 / hour
Certifications or Licenses Required:
- N/A
**San Francisco residents: Please make sure to apply through here as well: Workforce SF
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $18.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Call Center Associate
Reports to: Call Center and Delivery Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY:
With compassion, warmth and gentleness, our Call Center Associates assist our customers on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Perform opening and closing duties.
- Verify and register customer recommendations
- Provide exceptional service and product knowledge
- Place patient orders in computer system
- Record transactions accurately
- Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner
- Build patient loyalty through customer-centric, focused, and positive interactions
- Adhere to all legal standards of discussing medicine over the phone
- Answer phones and respond to patient requests
- Follow-up on customer inquiries not immediately resolved
- Conduct customer satisfaction surveys for previous orders
- Place follow up calls for newly registered customers who have not yet ordered
- Follow up with customers to collect outstanding payments when necessary
- Upload customer documents to Treez/ Baker/POS system
- Track and record banned customers, referrals, etc.
- Modify customer orders upon request and coordinate with inventory to ensure accuracy
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Outstanding customer service skills.
- Knowledge of medical cannabis strains and applications, effects and routes of delivery.
- Knowledgeable in MS Office (Word/Excel).
- Excellent communication skills.
- Excellent phone presence.
- Basic computer operating skills and ability to learn software applications.
- Basic math skills.
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent customer service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and HARBORSIDE
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the HARBORSIDE Experience
- Understand and practice HARBORSIDE values
- Demonstrate ethical behavior
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 20 pounds on occasion.
- Work will generally be performed inside a fast-paced medical cannabis dispensary.
- Involves frequent phone and web contact with patients and staff.
- Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- Prior experience in administrative customer relations/customer service (1 year minimum).
- HS diploma, GED or equivalent.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check per city regulations
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Assistant Manager
Reports to: General Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY
The Sales Assistant Manager ensures quality of service and positive customer experiences in our stores and provides exceptional service in all interactions with the goal of creating efficiency and customer satisfaction.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Hires and trains sales associates to meet Harborside's expectations of service.
- Monitors inventory levels to ensure our customers can trust the product they want is in stock.
- Supervises the activities of the Sales Department to maintain the highest level of customer satisfaction.
- Oversees and works closely with the Sales and Inventory departments to fulfill customer product requests.
- Ensures compliance in every transaction. Adapts and innovates as the California cannabis market changes.
- Provides exceptional service and product knowledge.
- Verifies the accurate exchange of register drawers and ensure opening and closing procedures are accurately performed.
- Appropriately authorize discounts and other changes in sales receipts.
- Ensures company policies and procedures are being observed by associates in the department.
- Supervises, coaches, and communicates with associates to meet and exceed performance expectations.
- Partners with the department manager to provide recognition and discipline where appropriate.
- Maintains strict confidentiality with customer information.
- Understands and maintains sales expectations, growth expectations, and margin expectations.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
- High school diploma or GED
- Prior retail or customer service experience (1-3 years)
- Knowledgeable in Microsoft Word, with advanced knowledge in Excel
- Prior management/supervisory experience (1-3 years)
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs highly desirable
- Experience in the health or cannabis industry highly desirable
- Must be 21+ years old and pass a criminal background
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Sales Associate
Reports to: General Manager, Assistant Managers
Job Location: Oakland, CA
Job Status: Non-Exempt
SUMMARY:
Assesses the needs of each customer, provides appropriate product knowledge, and conducts each transaction with accuracy and efficiency. Provides exceptional service in all interactions.
EXAMPLES OF DUTIES AND ESSENTIAL FUNCTIONS:
- Performs opening and closing duties
- Provides exceptional service and product knowledge
- Records transactions accurately in the POS, uses appropriate log in, and ensures the accuracy of assigned till
- Escalates customer issues to Supervisors when appropriate
- Maintains a positive, caring attitude, and treats both customer and co-workers with respect
- Listens and responds to customer and coworker needs/requests appropriately and timely
- Maintains neatness, cleanliness and organization of the department
- Maintains discretionary practices with all vendors, voucher and contractor information; holds sensitive business information confidential
- Follows and integrates company policies and procedures with on-the-job interactions, tasks, and behaviors
- Assists to maintain and ensure departmental equipment is functioning and in good working order
- Attends required meetings and participate in team and professional development activities
- Fills in when short-staffed and is willing to be cross-trained
- Performs other duties as assigned by Supervisors
JOB SPECIFIC PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Builds outstanding customer relations
- Acquired knowledge of medical cannabis strains and applications
- Excellent communication skills
- Capable of learning register skills with accuracy and efficiency
- Uses basic math skills
GENERAL PERFORMANCE REQUIREMENTS:
- Provides excellent service
- Presents a professional image in appearance, actions and words
- Demonstrates ownership, accountability, initiative and quality of work
- Builds positive team relationships
- Works scheduled shifts
- Records all time worked accurately, promptly, and honestly
- Follows all safety policies
- Demonstrate ethical behavior
TYPICAL PHYSICAL DEMANDS:
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 40 pounds on occasion
TYPICAL WORKING CONDITIONS:
- Work will generally be performed in a fast-paced medical cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
- May include working an alternative work week
EDUCATION/EXPERIENCE:
- Customer service experience working within in a retail, sales and/or hospitality environment
- Medical cannabis industry and/or health industry experience highly desirable
- Must be 18+ years old and pass a criminal background check per the City of Oakland
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Driver
Reports to: Call Center and Delivery Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt
SUMMARY:
The Delivery Driver collects, routes, and delivers customer web and phone orders with exemplary customer service from order placement through delivery. They are responsible for the physical movement of delivered products, cash handling and merchant processing. Incumbent will perform all tasks with the goal of positioning Harborside as the industry standard for compassionate, professional, efficient customer delivery.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Serves customers by understanding the product, delivering the product in a timely manner.
- Adheres to all Title 6 regulations.
- Adheres to routing/schedule guidelines and parameters to deliver according to schedule; only stopping for breaks, meal period breaks, and vehicle maintenance.
- Maintains accurate manifest and delivery log.
- Ensures accurate information is maintained in delivery device, i.e., ID scanner and delivery camera.
- Addresses and resolves customer complaints; escalate service issues in an expedient manner.
- Builds customer loyalty through customer-centric, focused, and positive interactions
- Identifies business opportunities through analysis of existing customer orders.
- Relays customer needs to supervisor; recommend changes and new products to best meet customer needs.
- Takes and places orders for current and new customers according to company guidelines.
- Communicates information to customers about special pricing, referral program, recognition program and all information requested by Operations Manager.
- Obtains payment for product by accepting cash or debit cards.
- Maintains inventory updates with main office, restocking, reconciliation and analysis following Harborside policies and procedures.
- Maintains delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expenses and timesheets as required.
- Reviews and maintains company licenses and permits, customer paperwork to ensure legal compliance and accuracy.
- Prepares delivery vehicle for operation by inspecting general condition by checking the vehicle for damage.
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations. Uses Harborside communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers in a safe manner.
- Prepares delivery vehicle by loading customer orders, securing items, and cross-checking paperwork.
- Enhances company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Participates in trainings or meetings to update job and organizational knowledge.
- Ensures opening and closing procedures are accurately performed
- Maintains a positive, caring attitude, and treat customers/co-workers with respect and sensitivity
- Maintains strict confidentiality with customer information
- Constantly: Sitting in a car, use of neck muscles, and visual sensory.
- Frequently: Walking, sitting at a desk, grasping/gripping, bending/stooping/squatting, finger dexterity, computer input, coordination of hand and eye.
- Frequently: Face contact with customers and staff
- Occasionally: Reaching above shoulder height, lifting 20-30 lbs., ability to do push/pull motions.
- Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED
- Prior customer service experience (1-3 years).
- Prior delivery experience (1-3 years).
- Valid California Driver's License and a clean MVR
- High school diploma or GED.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Call Center Associate
Reports to: Call Center and Delivery Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt
SUMMARY:
With compassion, warmth and gentleness, our Call Center Associates assist our customers on inbound/outbound calls or through web orders. Assessing the needs of each customer, our team members provide appropriate product knowledge and exceptional service. Must accurately record all transactions for Delivery and Pick-up Sales.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Perform opening and closing duties.
- Verify and register customer recommendations
- Provide exceptional service and product knowledge
- Place patient orders in computer system
- Record transactions accurately
- Address and resolve patient complaints using conflict resolution; escalate service issues in an expedient manner
- Build patient loyalty through customer-centric, focused, and positive interactions
- Adhere to all legal standards of discussing medicine over the phone
- Answer phones and respond to patient requests
- Follow-up on customer inquiries not immediately resolved
- Conduct customer satisfaction surveys for previous orders
- Place follow up calls for newly registered customers who have not yet ordered
- Follow up with customers to collect outstanding payments when necessary
- Upload customer documents to Treez/ Baker/POS system
- Track and record banned customers, referrals, etc.
- Modify customer orders upon request and coordinate with inventory to ensure accuracy
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Outstanding customer service skills.
- Knowledge of medical cannabis strains and applications, effects and routes of delivery.
- Knowledgeable in MS Office (Word/Excel).
- Excellent communication skills.
- Excellent phone presence.
- Basic computer operating skills and ability to learn software applications.
- Basic math skills.
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent customer service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and HARBORSIDE
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the HARBORSIDE Experience
- Understand and practice HARBORSIDE values
- Demonstrate ethical behavior
- Requires prolonged standing and some bending, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 20 pounds on occasion.
- Work will generally be performed inside a fast-paced medical cannabis dispensary.
- Involves frequent phone and web contact with patients and staff.
- Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE REQUIRED:
- Prior experience in administrative customer relations/customer service (1 year minimum).
- HS diploma, GED or equivalent.
- Experience working in the cannabis industry highly desirable.
- Must be 21+ years old and pass a criminal background check per city regulations
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Inventory Associate
Reports to: Inventory Control Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Ensures the accurate representation of physical inventory in the inventory management systems. Including planning, executing and performing of physical inventory counts assigned by the Manager. Responsible for researching and correcting discrepancies that occur. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Accurately count and record inventory levels.
- Participate in monthly sweep counts.
- Research and correct variances in physical and logical inventory levels.
- Isolate specific items or product categories with high shrinkage rates and report findings to
- Collaborate closely with other team members to ensure the timely completion of task.
- Listen and respond to client and coworker needs/requests appropriately and timely.
- Maintain neatness, cleanliness, and organization of the department.
- Verify inventory counts against internal invoices
- Add METRC ID labels to products
- Support the Supply Chain team with filing and other clerical duties.
- Create and execute a count schedule so that all inventory items are counted, and all discrepancies are researched every 4 weeks in each location.
- Work will be performed out of both Oakland & San Jose locations.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Assist with the coordination and execution of inventory sweep counts.
- Perform other duties as assigned by Supervisor.
- Assist with the maintenance of departmental equipment and ensure it is functioning and in good working order.
- Attend required meetings and participate in team and professional development activities as needed.
- Provide timely and appropriate feedback to Supervisor.
- Perform other duties as assigned by Supervisor.
- Development of product categories and pricing for product categories from products coming from FLRish farms, including but not limited to: Trimmed Flowers, Trim, Full Plant Material Dry, Full Plant Frozen, Plants (clones, teen plants, and flower ready plants)
- Attend industry functions, events and conferences, and provide feedback and information on market and trends.
- Identify opportunities for campaigns, services, and distribution channels that will lead to increased sales and profitability.
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Possess analytical and research skills enough to determine root causes of variances
- Ability to maintain accurate records
- Possess attention-to-detail with excellent organization skills
- MS Office Proficiency; intermediate excel skills
- Intermediate computer operating skills
- Intermediate math skills
- Provide excellent service
- Present a professional image in appearance, actions and words
- Demonstrate ownership, accountability, initiative and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and sitting, and some bending, reaching, stooping and stretching
- Ability to operate a computer, POS system and other office equipment
- Moving up to 30 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
- Requires mandatory inventory counts
Communication
- Frequent contact with others via email, face-to-face discussions, and telephone.
- Some communication required via mail and fax.
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience creating reports in Excel
- Prior experience with research and data analysis
- Prior experience (1+ year) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check
Certifications or Licenses Required:
- N/A
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the new standard in cannabis dispensaries, is looking for a Retail Inventory Associate to join our team in Seaside, CA!
Position Summary:
Retail Inventory Associates are responsible for day to day inventory management at the retail storefront. They ensure inventory counts and shipments are accurate. They assist Inventory Manager in verification and receiving product shipments and in the organization of products within storage and on sales floor. They also ensure products are received within California Track and Trace system (METRC) and POS system, and have appropriate labels before being transferred to sales floor.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Responsible for barcoding all new inventory in Point of Sale system
- Auditing the physical inventory to ensure that the physical inventory aligns precisely with the virtual inventory numbers
- Help with daily/weekly cycle counts and inventory evaluation and verification procedures
- Provide timely notice to Inventory Manager if discrepancies are found, so that they may be fully investigated
- Research inventory variances and adjustments
- Work with Inventory Manager/Lead to maintain an accurate account of non-stock and unavailable inventory
- Implementation of cannabis waste procedures and schedule
- Create a calendar of all upcoming expired products
- Maintain a list of all quarantined product
Qualifications:
- Inventory experience in a retail environment
- Strong math skills
- Proficiency using Microsoft Excel and Word
- METRC or similar cannabis seed-to-sale tracking software experience (preferred)
Skills and Attitudes:
This position requires the ability to:
- Quickly learn and master new skills
- Possess strong communication skills, both verbal and written
- Perform all job functions with high attention to detail, speed and accuracy
- Work both independently and cohesively as a team with co-workers
- Operate in a fast-paced, changing environment
- Handle multiple tasks and responsibilities
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university (preferred)
- 3 years of relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
Pay
$16 / hour
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Job Description
Urbn Leaf, the new standard in cannabis dispensaries, is looking for a Payroll Coordinator to add to our team! The Payroll Coordinator is responsible for maintaining and processing time records and payroll data for multiple facilities. The Payroll Coordinator will ensure accurate updates to payroll records by entering changes in exemptions, insurance coverage and job title and department/division transfers. The individual will be accountable for responding in a timely and accurate manner to requests for information and questions regarding payroll processing and paycheck accuracy. The Payroll Coordinator will also handle filing, scanning and updates to employee information and payroll documentation.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Collecting and verifying timekeeping information for all employees
- Calculating pay according to hours worked incorporating leaves and overtime
- Updating payroll records and documentation by entering changes in pay rates, employee status changes, exemptions, insurance coverage, savings deductions, job title and department/division transfers, and Direct deposit enrollments
- Maintaining payroll information by collecting, calculating, verifying and entering data in accordance with leaves, labor laws and company policies
- Answering questions and requests regarding payroll information
- Maintaining employee confidence and confidentiality of payroll information
- Preparing and submitting reports with payroll information to supervisor
- Comply with Federal/State garnishments and apply withholdings appropriately
- Supporting Payroll Manager in analyzing payroll data as requested
- Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments
- Resolves payroll discrepancies by collecting and analyzing information
- Provides payroll information by answering questions and requests
- Maintains payroll operations by following policies and procedures; reporting needed changes
- Contributes to team effort by accomplishing related results as needed
Qualifications:
- Minimum of 4 years of experience processing payroll
- Understanding of payroll laws
- Proficient in Microsoft Excel
- Proficient with math skills
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Work cohesively as a team with co-workers
- Analyze information
We are looking for:
- Data entry skills
- Attention to detail
- Confidentiality
- Verbal communication
- Organization
- Comfort with learning new skills
- Hands-on, proactive management style
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California Driver's License
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends (as needed)
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at careers @urbnleaf.com
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Job Title: Delivery & Dispatch Manager
Reports to: VP of Retail
Job Class: Exempt
Position Summary:
The Delivery & Dispatch Manager is responsible for the oversight of the company's Dispatch and Delivery operations across Ca. The Delivery & Dispatch Manager is responsible for planning, managing, and organizing the activities of Dispatch & Delivery staff, as well as establishing effective working relationships with management, employees, and customers. Monitoring the business daily to ensure were building a profitable platform and looking for ways to generate increased revenue.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Responsible and accountable for the people, service, cost, and quality performance of the departments, driving the best operation performance
- Oversees central call center and UL delivery locations throughout CA.
- Manages upwards of 50 staff members and Fleet Supervisors in surrounding stores.
- Plans Delivery & Dispatch scheduling
- Create work schedules for all Dispatchers, Fleet Teams and Drivers
- Provides leadership and direction to the Dispatch and Delivery leadership teams
- Hires and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employee's; addresses complaints and resolves problems
- Counsels, records, and disciplines as necessary in conjunction with the Human Resources team
- Open communication with store managers to ensure alignment and consistent messaging between delivery and stores
- Oversees the daily Business and P&L to ensure profitability within each entity
- Develops employees into leaders to effectively oversee the daily routines of their assigned crew members
- Liaises and networks with other parts of the business such as Marketing, HR, and various Managers
- Provides leadership to delivery and dispatch teams ensuring individuals are engaged, motivated, and committed to operating as a high performing and fully accountable team
- Leads the operations and administrative management teams in running effective, dynamic, process-driven, and results-oriented depot network, while being the custodian of Urbn Leaf's integrity as a service-led organization
- Ensures the Delivery and Dispatch departments offer both internal and external customers and clients the highest level of customer service throughout the distribution process
- Follows all roles and responsibilities that are assigned and implemented by the VP of Retail
- Adheres to and enforces the organization's policies, procedures, and Federal/State applicable laws (BCC Regulations for delivery)
- Participates in all company manager meetings and relays appropriate information to the team as needed
- Ensures all driver logs are maintained and filed appropriately on time and as requested by senior management
- Audits driver mileage
- Audits and approves timecards (payroll systems like Wurk) for bi-weekly payroll finals
- Performs monthly self-audits and addresses action items
- Ensures all company standards and safety policies are being adhered to by all department staff
- Assists other departments as needed or requested
- Ensures friendly, efficient, and professional customer service
- Monitor operational/office supplies daily and report the needs to the necessary team member
- Ability to commute to multiple UL delivery locations without any restrictions
- Must possess great customer service skills
- Ability to problem solve with superior communication
- Must be highly organized
- Must be able to travel to all locations throughout CA. 70% travel required.
Qualifications, Skills, and Attitudes:
- Must be at least 21 years of age
- 2 years of experience in high-volume retail establishments
- Knowledge of cannabis operations
- 3-4 years of experience managing a delivery business
- Previous experience working in a fleet environment
- Current POS and E-Commerce experience
- Cash handling experience
- Experience with navigation programs/applications
- Microsoft Office experience is a plus
- Must have intermediate computer skills; able to input and access information in the company delivery and time-keeping systems
- Must have a hands-on, proactive management style. Must be willing to perform line level or supervisor duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team-first attitude. This role requires strong leadership with the ability to handle multiple tasks and responsibilities
- Ability to perform all job functions with attention to detail, speed, and accuracy
- Aptitude for prioritizing and organizing
- Ability to remain calm and resolve issues while exercising good judgment
- Leading by example and ensuring the team executes the game plan laid out for them
- Understands guest service needs
- Business acumen and the ability to manage a P&L.
- Works cohesively as a team with co-workers
Education:
- High school diploma or equivalent
- Two or more years relevant experience and/or training
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Valid vehicle registration
- Valid vehicle insurance
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to workdays, nights, holidays and weekends
- Ability to work in a warehouse environment (subject to temperature changes) for 80% of the workday
- Must be able to travel
Environmental Conditions:
- Occasionally low temperatures
- Occasionally high temperatures
- Constantly noisy environment
- Occasionally poor ventilation
- Occasionally small and/or enclosed spaces
- Occasionally driving in adverse weather conditions
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the new standard in cannabis dispensaries, is looking for full-time Budtenders to join our team at our retail location in Grover Beach, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
- Be 21 years old or older
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Pay
$16.50 / hour
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire an Assistant Manager for our location in Grover Beach, CA!
Job Title: Assistant Manager
Reports to: General Manager
Position Summary:
Our Assistant Managers are responsible for the day to day operations of the retail staff, delivery staff and security staff. As part of the leadership team, they are responsible for the growth and success of the venue. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, upholding the Urbn Leaf brand standards and operating all aspects of the dispensary under the direction of the General Manager.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Oversee dispensary team including but not limited to: reception, budtenders, security, dispatch and delivery drivers
- Ensure time is effectively split between all departments as needed
- Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)
- Ensure all staff is on time, well-groomed and in clean uniforms
- Handle all returns, exchanges and employee purchases
- Ensure that Inventory Controller is notified of all returns so this may be communicated to the vendor and product replaced or credit given
- Complete checkouts for budtenders and delivery drivers ensuring all cash handling procedures are being followed
- Responsible for all cash in drop safe and vault
- Ensure all opening and closing duties are completed and the venue is completely secured before departing at night or opening in the morning
- Meet with management team to ensure proper follow-up on all action items and address any personnel issues
- Report all relevant operational information to General Manager
- Handle customer issues and concerns in a professional and effective manner
- Handle all scheduling and coordinate staff onboarding with talent acquisition
- Responsible for POS updates and maintenance in conjunction with inventory personnel
- Collaborate with human resources to ensure the venue is compliant with all pertinent employee rules and regulations
- Execute marketing efforts as directed by the marketing team
- Ensure proper ambiance and cleanliness within venue at all times
- Ensure that the Urbn Leaf brand is always properly represented
- Execute quarterly all staff meetings and venue cleanings
- Train and develop employees from within
- Assist with quarterly shift lead reviews, 90-day reviews for new employees as well as annual reviews for all line level staff
- Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
- Read industry publications to keep up-to-date on trends
- Create and implement policies and procedures that will enhance customer service
- Enforce all policies and procedures of venue and the company
- Manage floor to ensure staff is on task at all times
- Perform any other duties and projects assigned by Senior Management
Qualifications:
- Must be 21 years of age or older
- At least 3 years of management experience in high volume establishments with extensive knowledge in the cannabis industry
- Must be able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
- Must be comfortable learning new skills
- Must have a hands-on, proactive management style
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
Must have ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Understand guest service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
- Four years of relevant experience and/or training
- Equivalent combination of education and experience
Certificates, Licenses, and Registrations:
- Valid California ID
Physical Requirements:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to sit for up to 8 hours at a time
- Must be able to lift at least 50 pounds safely and properly
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
Pay
$24 / hour
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire a Budback to join our team at our retail location in San Ysidro, CA!
Job Title: Budback
Reports to: Retail Inventory Assistant Manager; General Manager
Position Summary:
The Stocking Associate (Budback) is responsible for ensuring shop shelves are always stocked with product. The Budback is responsible for retrieving product for the Budtenders and assisting Budtenders with all product needs and inquiries. The Budback is also responsible for helping the inventory team members on intake days to intake, barcode, and display new product.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensuring shelves are stocked at all times
- Check go-back bins and re-shelf products that are placed in bins
- Keep displayed products pulled to the front of their respected location to maintain a beautiful store appearance
- Ensures shelves are presentable and organized at all times
- Communicates to fellow Budbacks and inventory team members about any changes or new items on shelves
- Collaborate with inventory team to restock sales room floor
- Collaborate with inventory team on overall coop organization and package FIFO
- Maintain show room visual standards, merchandising and pricing displays
- Communicates with inventory team and management on products that need to be ordered, guest requests, etc.
- Communicates with next Budback on duty of possible unfinished tasks
Qualifications:
- Must be at least 21 years of age or older
- Previous stocking experience in a retail/hospitality setting or experience as a Barback
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or equivalent
Certificates, Licenses, and Registrations:
- Valid CA identification / proof of residence
- Be 21 years old or more
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days,nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces.
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Job Title: Executive Assistant
Reports to: CEO
Job Class: Exempt
Position Summary:
The Executive Assistant will handle details of a confidential and critical nature and must function efficiently in a fast-paced and growing environment, with a proven ability to interact with different levels of staff, clients, and partners. The Executive Assistant will independently manage a wide range of tasks and projects with competing priorities and deadlines to both external and internal sources which at times may require work outside the normal business day. The ideal candidate will be highly organized, initiative driven, highly reliable, trustworthy, and possess excellent judgment. This role will assist the executive in achieving goals, spearheading projects, solve problems, maintain confidentiality, improve efficiencies, document processes, and contribute to the organization's larger mission.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Manage and reconcile expense reports, invoices and receipts, and flag upcoming expenses for budgetary purposes
- Responsible for phone, email and mail correspondence
- Partner with leaders and key operations to effectively manage changing schedule priorities and communicate to all involved parties
- Speak on behalf of and represent leader in conversations and meetings in leader's absence using a high level of diplomacy and judgment with autonomy, as needed
- Regularly handle sensitive information in a discrete and confidential manner
- As requested, draft communications on behalf of and in the style of executive
- Build and/or assemble presentations/decks to communicate strategies and initiatives
- Create and support a friendly professional atmosphere within the team and department
- Proactively manage the CEO's calendar with an understanding of leader and company goals
- Exercise judgment and prioritize complex schedules and tasks accordingly
- Proactively prepare CEO for meetings, ensuring that agendas are prepared in advance, communicated, and key leadership and management are aware of and involved in critical meetings
- Anticipate future needs and problems with regards to scheduling, communication, and support; effectively meet deadlines through multi-tasking, prioritizing, and delegating
- Book travel and create detailed itineraries when needed
- Project manage initiatives, programs, and one-off projects as needed in support of executive's goals and assignments
- Work with individuals outside of the company on a variety of activities which may include scheduling visits and meetings with executives and arranging for all necessary event details (agendas, catering, travel coordination, and day-of event management)
- Work with internal departments to resolve/escalate any potential issues
Qualifications:
- Bachelor's degree required.
- 4 years of administrative experience required; experience at an executive level preferred.
- Highly skilled with Microsoft Office 365 (Word, Excel, Outlook and PowerPoint)
- Excellent interpersonal, written, and verbal communication skills with the ability to communicate clearly to a diverse group of people
- Expert level proficiency in Outlook; ability to proactively organize and efficiently schedule meetings
- Experience arranging travel
- Experience with reconciling expense reimbursements
- Ability to work independently
- Ability to meet deadlines and finish assignments to completion
- Experience working with non-profit board of directors and board committee meetings preferred
Skills and Attitudes:
- Must be motivated, hard-working, and passionate. This position requires someone who has the ability to handle multiple tasks and responsibilities.
- Must be reliable, efficient, productive, must take initiative, and must and have excellent attention to detail. Must be able to work in a stressful, fast-paced environment.
- Must demonstrate high-level of abilities of various computer programs and fluency in using standard office software and packages such as MS Office: Access, Excel, Word, PowerPoint and Outlook. Fluent with MS Office 2007 Suite and Windows XP.
Education:
Must have one or more of the following:
- Bachelor's degree (B.A.) from a four-year college or university
Certificates, Licenses, and Registrations:
- CA Driver's License
Physical Demands/Requirements
Frequency
(N)Never, (O)Occasionally or (C)Constantly
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. (O)
- Remaining in a stationary position, often standing or sitting for prolonged periods. (C)
- Moving about to accomplish tasks or moving from one worksite to another. (O)
- Adjusting or moving objects up to five pounds in all directions. (O)
- Communicating with others to exchange information. (C)
- Repeating motions that may include the wrists, hands and/or fingers. (C)
- Assessing the accuracy, neatness and thoroughness of the work assigned. (C)
- Working on a computer for prolonged periods. (C)
- Sedentary work that primarily involves sitting/standing. (C)
Environmental Conditions
- Hybrid work schedule - remote and in-office
- Noisy environments (O)
- Poor ventilation (O)
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the new standard in cannabis dispensaries, is looking to hire a Fleet Supervisor for our delivery service out of our location in Grover Beach, CA!
Job Title: Fleet Supervisor
Reports to: General Manager, Assistant Managers
Position Summary
The Fleet Supervisor position is responsible for the supervision of Urbn Leaf's Delivery department. The Fleet Supervisor is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:
- Responsible for the drivers, delivery service, and quality performance of the Packers.
- Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
- Trains new drivers and Packers; plans, assigns and directs work.
- Reports any staff related issues to Fleet Manager (for disciplinary action).
- Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
- Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
- Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
- Manages driver lunch in/out, and shift end times.
- Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
- Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
- Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (DCC Regulations for delivery).
- Communicates with Fleet Manager throughout the scheduled shift.
- Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
- Hold drivers accountable for missing product.
- Ensures all company standards and safety policies are being adhered to in department.
- Assists other departments as needed or requested.
- Ensures friendly, efficient and professional customer service.
- Monitor operational/office supplies daily and report the needs to the necessary team member.
Qualifications:
- Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
- Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
- Must have the ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Remain calm and resolve problems using good judgment
- Lead by example and ensure the team executes the game plan laid out for them
- Understands guest service needs
- Works cohesively as a team with co-workers
Education and Experience:
- One year relevant experience and/or training
- High School diploma or GED
- Extensive cash handling experience a plus
Certificates, Licenses and Registration:
- Valid California Driver's License
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
- Must be able to work days, nights, holidays and weekends.
- Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.
Pay
$18 / hour
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount – enjoy 40% off in-store products
- Exclusive access to Urbn Learning Center and monthly vendor training
- Medical
- Dental
- Vision
- Group Life Insurance
- Voluntary (Life, Accident, Illness)
- Employee Assistance Program (EAP)
Urbn Leaf, the standard in cannabis dispensaries, is looking for full-time Budtenders to join our team at our location in San Diego, CA. If you're friendly, reliable, and knowledgeable about all things cannabis - we are looking for you!
Position Summary:
Our budtenders are responsible for assisting patients and guests in all aspects of the purchase, education of cannabis ,and may include the training of new budtending staff. The majority of time is spent ensuring the dispensary is well-kept and running properly and guests are serviced properly and efficiently.
Duties and Responsibilities:
Responsibilities include, but are not limited to:
- Ensure stations are ready to go at venue opening time
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking, and cleaning during any and all downtime
- Ensure opening and closing cleaning and organization checklist is completed
- Coordinate and participate in periodic all-staff cleanings and staff meetings
- Maintain proper cash-handling procedure at all times
- Ensure all guests are greeted as they arrive and wished farewell on upon their departure
- Ensure all guests/patients receive excellent customer service
- Inform the Inventory Manager or MOD if any product inventory is running low
- Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
- Participate in staff events, outings and promotional events
- As possible, read industry publications to keep up-to-date on trends (articles posted by management are required reading)
- Remain familiar with industry compliance and regulatory requirements as applicable to retail operations (such as: Medical versus Recreational, weight conversions, minimum age purchasing laws, etc.)
- Knowledgeable on all cannabis products carried by Urbn Leaf
- Knowledgeable on cannabinoids, terpenes, and methods of cannabis consumption as it relates to sales of cannabis products
- Reception of the guests, including profile creation or updates
- Ensure each guest receives your full attention during their transaction
- Keep all personal items off the sales floor at all times
- Ensure you are on time for each and every shift
- Ensure your uniform is clean and you have all tools at your station prepared for your shift
- Perform other duties or projects as assigned by any other Shift Lead, Manager or Superior
Qualifications:
- Must be 21 years of age or older
- Must be able to input and access information in point of sales system
- Must be able to follow all company cash handling policies and maintain an accurate cash drawer at all times
- Must be able to provide legible communication
- Must be comfortable learning new skills
- Must have reliable transportation and be punctual for all shifts, meetings and outings
- Must be able to meet and uphold all of Urbn Leaf's standards
- Preferred (not required) work experience as bartender, wait staff, catering, or other hospitality-industry position
- Preferred (not required) one or more years of budtending experience
- Preferred (not required) cannabis industry background or extensive knowledge of the cannabis industry
Skills and Attitudes:
- Must be motivated, hardworking, and passionate about cannabis. This position requires someone who is a strong multitasker with the ability to handle multiple duties and responsibilities.
- Must be able to:
- Perform job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Follow directions thoroughly
- Understand guest needs
- Work cohesively and professionally with co-workers
Education:
Must have one of the following:
- High School diploma or GED
Certificates, Licenses, and Registrations:
- Valid CA identification/proof of residence
Physical Demands/Requirements
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time
- Must be able to lift at least 50 pounds safely and properly, as required
- Ability to work in a stressful, fast-paced environment
- Must be able to work days, nights, holidays and weekends
- Medium work that includes moving objects up to 50 pounds
Environmental Conditions
- Occasionally small and/or enclosed spaces
Pay
$16 / hour
Equal Employment Opportunity Policy
Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
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