Cannabis Customer Service Jobs
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Here are 100 cannabis jobs mentioning "customer service" in May 2024, at companies like Lume Cannabis CO, VidaCann, Emerald Forest CBD Dispensary, and Green Roads, including positions such as Budtender/Customer Service, Customer Service Specialist, Cashier/Customer Service, and Sales Associate/Customer Service.
More than 30+ days
Cannabis Customer Service Retail Sales Associate
Lucid Cannabis Company
1 year ago
LUCID Cannabis Co. is a recreational and medically endorsed cannabis retailer. Birthed out of medical cannabis in 2012, We have expanded across Washington State into Nevada and Michigan with plans to break into the California, Arizona, and Oklahoma markets by 2024.
Why this position exists at LUCID:
The Cannabis Specialists is the first connection the customer makes to LUCID. You provide the LUCID Experience that reinforces our brand and furthers our reputation. You are here to connect to our customers, allow them to be seen, feel a connection and provide them with the best products available to them.
Probationary Period: 3 months
Performance Review: 3 months / quarterly / annually
Full Time: 4-5 days a week, 36+ hrs
Part Time: 3-4 days a week, 30- hrs
Employment Status: Full & Part Time
Compensation: $15.75 per hour base rate, plus tip share
Benefits: Vacation Days: 5 PTO Days (Accrual Basis), Sick Pay 40 = 1
Primary Area of Responsibility:
Customer Service / LUCID Experience
- Reception and ID Verification check
- Vendor Verification and Appointment check
- Cannabis Recommendation Customer Support
- Cash / Transaction Management
Station Management
- Inventory Station Counts
- Inventory Station Restock
Display Support
- Fresh Flower Swaps
- Display Card Audits
- Display Flower Arrangements
Cleaning Support
- Store and Station Sanitation
- Store and Station Cleaning & stocking
Goals Requirements:
- Support the success of your team members
- Positively impact every customer
- Provide the customer with the best product options at the best cost
- Support the positive growth of the LUCID company and community
Behavioral Requirements:
- Honest: You know yourself and encourage others to do the same
- Integral: You are accountable to your position, the authority & responsibilities it holds
- Doer: You look for answers, and ways to improve and make it happen
- Human: You are forgiving of yourself and others
Work Requirements:
- Willing to Learn & Grow
- Can lift 10 lbs over head
- Can stand and bend for more than 8 hours at a time
- PT: Available Minimum 4 days, work minimum 3
- FT: Available Minimum 5 days, work minimum 4
Required Skills / Abilities:
- Google Drive, Docs, Excel, Word, Gmail, Shared Drive
- Customer Service
- Cash Management
- Proficient w/Mac Computers, Zoom, GroupMe
- Flexible Availability
Job Types: Full-time, Part-time
Pay: From $15.74 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Application Question(s):
- What limit do you have to your availability? Any days/times you are unavailable to be scheduled?
- Do you have experience working in the cannabis industry?
Experience:
- Customer Service: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Lucid Cannabis Company
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The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
Apply for this job with Lume Cannabis CO
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Dispatcher - Dube Delivery (Oakland)
Full Time
Responsibilities Include :
- Fulfilling orders
- Providing Excellent Customer Service
- Dispatching Drivers to Delivery Locations
- Answering Phone Calls and Completing Orders
DUBE Delivery is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: One location
Apply for this job with Dube delivery
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BUD TENDER Experience and Knowledge: Budtenders should be qualified to work in a dispensary and preferably have a wide range of cannabis knowledge. To provide patients with a positive experience at our dispensaries, budtenders need to demonstrate their knowledge of strains, cannabis products and medical use guidelines. Must have an understanding of the characteristics of each strain of cannabis being sold, based on their taste (smoke), smell, and effects. If a patient requests a specific strain that the dispensary does not have, our budtenders should be able to recommend a similar strain with their broad understanding of cannabis in terms of the attributes based upon the patient’s original request. Our Budtenders are also encouraged to notify the Manager on Duty about all patient’s request. A budtender should also be able to adhere to the necessity for a medical marijuana user. Their ability to understand the medical circumstances of certain strains is critical and essential for the safety of our patients. Budtenders are encouraged to stay in tune with cannabis trends by checking social media and industry blogs. Duties/Responsibilities: Greet and establish rapport with patient’s— get to know them and seek to understand their interest in cannabis medicine; Assist patients in identifying the medicines and methods of medication that best fit their individual needs; Adhere to strict distribution processes and maintain a professional and safe environment for patients and coworkers; Gather and process required patient documents and information, and perform detailed verification while maintaining patient confidentiality; Continue to enhance your knowledge of medical cannabis, and continually hone your ability and skills to explain and recommend treatment procedures and product uses; Unpack, sort, count and label merchandise as directed, including items requiring special handling or refrigeration; Maintain the professional appearance of the collective by restocking merchandise on the sales floor and participating in basic store clean-up; i.e. dusting, moping, and organizing. Perform clerical tasks including accurate filing, compiling, and maintaining inventory, cash deposits, and records.
Skills & Qualifications: Proper licenses, as necessary; Experiences in retail sales preferred; Knowledge of marijuana strains, (Indicas, Sativas, Hybrids), edibles, extracts, and current products on the market; Dispensary-related experience a plus; Must be friendly, outgoing, trustworthy, dependable, and hardworking; Must be able to provide exemplary patients service and represent the business with pride; Must be at least 21 years of age; Must comply with an extensive background check (if requested). Patient Service: Since budtenders work one-on-one with our patients, it is essential that they provide a welcoming environment for them. A budtender's job is to provide and share their knowledge and passion of cannabis with ever patient, teach those who have never tried cannabis before and provide insight to new trends or strains. Budtenders may share stories in order to market to a patient while creating a safe and friendly environment. These stories are meant to provide ease of apprehension of what a patient might feel or do when they use a certain type of cannabis. However, budtenders are not recommended to push the products by telling fake stories or experiences in order to get a patient to buy something; this is considered bad patient service within the industry. Also, budtenders are commended when they have good hygiene while addressing or working with patients. Having clean hands and tidy attire are critical when a budtender works with a patient. Budtenders are also required to use tongs or gloves when pulling out a sample from a jar instead of reaching in with their bare hands. Finally, budtenders are also highly recommended to express a sense of passion for their product in order to spark interest from our patients.
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Harrah, OK 73045: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- CANNABIS: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location
Apply for this job with GreenLeaf Dispensary
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We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
'Work Location: One location
$12.50/HR
UNIT 201
Job Type: Part-time
Pay: $12.50 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
Apply for this job with Mary Jane's CBD Dispensary
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Customer Service Specialist is responsible for interacting with customers on the sales floor. The position is responsible for providing accurate and comprehensive information regarding our product offering and educating our customers on safe and responsible cannabis consumption.
Responsibilities:
- Manage all aspects of each and every customer experience, with a strong focus on creating a welcoming and positive atmosphere
- Ensure each guest feels comfortable by greeting and checking them in, in a timely manner, and accurately performing transactions through the POS system
- Maintain an advanced understanding of all products to dispense cannabis and cannabis products that are tailored to each individual guest’s needs
- Educate guests on the varieties of cannabis and cannabis-infused products, enthusiastically answering questions and offering solutions
- Actively listen to each guest to provide the highest possible level of service
- A mindset that understands the benefits of safe and knowledgeable cannabis use and consumption and being a part of a community that is focused on appealing to a wide variety of customers each with a unique need
- Maintain a clean, safe, and well merchandised store environment
- Assist as needed in the inventory process, ensuring accuracy and attention to detail
- Attend and take responsibility for all trainings and education including, but not limited to, products, compliance, safety and customer service
- Follow all company policies and procedures
- Adhere to all compliance requirements of the dispensary
- Communicate all product information including dosage, administration methods, safe and responsible use of products accurately to customers, serving as a subject matter expert on products available
- Responsible for verification of customer purchases, including the quantity of products being purchase, with a focus on monitoring legal sales limits permissible by law
- Ensure accuracy of all data input for client orders, with a focus on recommending additional products at point of sale
- Monitor and oversee all aspects of a safe and compliant customer visit
- Maintain a clean and organized sales floor at all times
- Demonstrate a commitment to ensuring responsible product consumption and responsible service by discreetly notifying appropriate managers of concerns and observations
- Follow all cash, non-cash, and product asset protection guidelines and report any issues immediately
Skills/Qualifications:
- Education: High school diploma or equivalent is required
- Candidate must have minimum of two year of experience in direct customer service
- Able to communicate effectively and politely to all colleagues, community members and customers
- Willing to attend events outside of the dispensary including but not limited to trade shows, sponsored events, off-site trainings etc.
- Electronic POS (point of sale) experience is helpful, including use of an iPad or similar technology.
Requirements:
- Must be at least 21 years of age and able to obtain and maintain a current Marijuana Establishment Agent Registration Card
- Able to successfully pass an extensive background check
Job Type: Full-time
Pay: From $17.00 per hour
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
Apply for this job with Campfire Cannabis
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GREEN ERA, LLC
25 CAPE RD. MENDON, MA 01756
(774)448-9639
JOB DESCRIPTION: CASHIER/CUSTOMER SERVICE REP (“CCSR’)
As a Cashier/Customer Service Rep (“CCSR”) you will be essential to the operations of Green Era Cannabis Dispensary. Many times, a CCSR is the difference between a guest who enters our establishment disgruntled and exits with smiles on their face. It is Green Era, LLC’s mission to be the highlight of our guests’ days. Good hygiene, an easy going and friendly demeanor is key to a CCSR. All CCSR will work as a part of a sales team. Every member of the sales team will add their unique dynamic creating a synergy to successfully achieve its goals.
All CCSR will need an intimate knowledge of all the products Green Era, LLC may carry. Many times, guests may not know exactly what they need, this is when product knowledge will become essential. A basic understanding of any Point of Sales (“POS”) system will be helpful, although during a CCSRs training, you will be familiarized with our POS systems.
RESPONSIBILITIES
- Assisting guests with product inquiries and making recommendations if requested.
- Performing ID checks
- Compiling orders.
- Processing items for sale
- Taking multiple forms of payment and returning accurate change.
- Make sure all product is placed in exit bags with a receipt stapled to it.
- Maintaining workstations with all supplies necessary.
- Assist with inventory management.
- Light cleaning duties at the beginning and end of each shift.
QUALIFICATIONS
- 21 years of age or older.
- Customer service or cashier experience.
- Attention to detail to a high level of accuracy.
- Basic math & computer skills.
- Ability to stand for long periods of time.
- Ability to work in a fast-paced, high-energy environment.
- Ability to work within a team to provide excellent customer service.
- Have a communicative and empathetic approach to customer complaints.
- Willingness to follow instructions and adhere to a strict protocol.
- Ability to learn and inform customers about a wide range of products.
All CCSRs will begin their employment at $16 an hour.
All CCSRs will be hired as part time.
All CCSRs will be expected to work from 18-31 hours.
After reading our Job Description, responsibilities, and qualifications, and you feel that we are a great fit for you. We at Green Era, LLC would love to interview and have you as part of our team!!!
HIRING PROCESS
When a potential new hire decides that Green Era, LLC is a good fit for them, please submit a resume through either indeed or in person. After submitting a resume online, your resume will be reviewed, and you will be requested to drop by in person to fill out an application. At which point a preliminary interview may be performed. The notes of the preliminary interview will be reviewed, and we will contact you either for a second interview or to begin the hiring process.
During the hiring process, Green Era, LLC must perform a background check. This background check is performed in compliance with CCC regulations. Once background checks are cleared, you will then begin the onboarding process. The onboarding process time may vary, it can consist of multiple state required training courses. Some of the required training courses are required to obtain a CCC approved agent badge. Any staff member that may be expected to handle any cannabis products will be required to obtain an approved agent badge.
During the on-boarding and on-site training process, you may be scheduled minimal hours and will be paid at the minimum hourly rate of Massachusetts.
Once all the formalities have been completed, your new job with Green Era, LLC may commence!!!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mendon, MA 01756: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Green Era LLC
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Lume Cannabis Co., Petoskey, MI
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Customer Service Representative - Cannabis Industry
Green Roads
1 year ago
at Green Roads
Headquarters Office - Hybrid Role
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
Demonstrating a thorough understanding and effective performance of customer service policies and procedures
Processing a high volume of customer orders and change notices in an accurate and timely manner
Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
Answering all incoming phone calls and routes the call accordingly
All other duties as assigned
Minimum Qualifications
High school diploma or equivalent; Bachelor’s Degree a plus
3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients
Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
Experience with ERP or CRM
Experience with help desk software (ZenDesk or other similar applications)
Organized and time management skills
High attention to quality of work
High workload volume experience
Impeccable follow up skills
Excellent verbal and written communication skills
Headquarters Office - Hybrid Role
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
Demonstrating a thorough understanding and effective performance of customer service policies and procedures
Processing a high volume of customer orders and change notices in an accurate and timely manner
Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
Answering all incoming phone calls and routes the call accordingly
All other duties as assigned
Minimum Qualifications
High school diploma or equivalent; Bachelor’s Degree a plus
3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients
Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
Experience with ERP or CRM
Experience with help desk software (ZenDesk or other similar applications)
Organized and time management skills
High attention to quality of work
High workload volume experience
Impeccable follow up skills
Excellent verbal and written communication skills
Apply for this job with Green Roads
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cashier/Sales Associate/Customer Service
Vape / Smoke Shop - Head Shop
1 year ago
About us
At our shop located in the heart of DTLA, we sell a variety of tobacco glass pipes, water-pipes, glass bubblers, glass spoons, vaporizers, scales, electronic cigarettes, exotic drinks, snacks, and more! We are a one-stop shop for all our customers needs! We structure our team around our company’s core values; Professional, Accountable, Curious, High Energy, and Competitive. The Cashiers responsibilities include working side by side with customers to determine their needs, answer their questions about our variety of products and recommend the best items for the customer's needs. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
***MUST BE 21 AND OVER***
Job Description:
We are actively recruiting qualified candidates with Retail/Cashier experience at our Shop in Downtown, Los Angeles. Tobacco and Vape sales experience is highly preferred but not required.
Qualified candidates must be 21 years of age or older.
Requirements:
- Great customer service
- High energy, positive attitude & demeanor
- Punctual and reliable
- Works well with others
- 1 year retail and POS experience preferred
- CBD, Vape & Accessories, Tobacco & Accessories and Cannabis Accessories knowledge preferred
Job Duties:
- Greeting customers
- Assist customers with questions and concerns
- Improving engagement with merchandise and providing outstanding customer service
- Learn and promote new products
- General cleaning and upkeep of the store
- Re-stocking
- Maintaining professional relationships with co-workers
- Operating cash registers, managing financial transactions, and balancing drawers
- Achieving established sales goals
*Only send your resume if you're a team player with a good attitude.*
*MUST BE 21+ TO APPLY.*
Please send a resume or list of work experience, any other applicable experience/knowledge, availability and two - three manager references. We must be able to verify all references by calling the direct line to the business.
Job Types: Full-time
Starting Pay (DOE) : $17.00 - $18.00
*Opportunities for advancement available*
COVID-19 considerations:
To keep our employees as safe as possible we provide mask, gloves, hand sanitizer and cleaning supplies to disinfect your work area.
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Overnight shift
Weekly day range:
- Weekend availability
Application Question(s):
- Are you over the age of 21?
Experience:
- Retail sales: 1 year (Required)
Work Location: One location
Apply for this job with Vape / Smoke Shop - Head Shop
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Emerald Forest CBD Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Emerald Forest CBD Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Non-Exempt/Full-time (32-40 weekly hours)
Reports To: Store Manager, Assistant Store Manager
Collaborates With: Store Managers, Senior CSRs, CSR Trainers, Fellow CSRs
It is the policy of The Verdes Foundation to provide equal employment (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Verdes Foundation, will provide reasonable accommodations for qualified individuals with disabilities.
Job Summary:
A customer service representative supports clients by providing helpful information, answering questions, and responding to complaints. They are the front line of support and help to ensure that clients are satisfied and receive the knowledge and understanding of the products and services Verdes offers. Being a successful customer representative requires appropriately responding to clients in a manner that resolves their concerns while providing them an excellent experience. The hired candidates within this posting will work shifts at both of Verdes' dispensaries in Santa Fe dependent on store need.
Responsibilities/Essential Functions:
- Team player with strong communication and organizational skills
- Provide outstanding customer service by greeting and interacting with each client in a cheerful and friendly matter
- Identify and assess clients’ needs to make proper product recommendations
- Remain in line with our family friendly policy, provide only valid and reliable information, resonate professionalism, and provide client support
- Stay up to date with product knowledge, NM Cannabis Patient Laws, and medicinal information updates to pass the information to clients
- Maintain proper inventory stock on the sales floor and backstock, as needed
- Responsible for the accuracy of sales transactions, client records, inventory control and cash drawer counts
- Regular/reliable attendance is required
- Keeping best interest of the company and co-workers in forefront of mind
- Other duties as assigned
Computer/Technical Responsibilities:
- LeafLogix and BioTrack for sales transactions, patient records/lookup information, returns/exchanges
- Internet to access sharepoint.com to make daily menus, Dutchie to access online orders
- Other websites to lookup information about cannabis or the NMMCP program.
Qualifications and Educational Requirements:
- Experience in cash handling and inventory management
- Ability to multi-task and quickly prioritize tasks
- Ability to handle high stress situations, ambiguity and changing priorities
Additional Requirements:
- Experience in inventory management and controls
- Exceptional internal and external customer service and employee relations skills
- Must be dependable, reliable, and motivated
- Organization, time management, data entry and math skills
Physical and Emotional Requirements:
- Must be able to stand for long periods of time, 8 – 10 hours multiple days in a row
- Must be able to lift at least 50 lbs.
- Ability to work in a confined area.
- Must be able to bend/stoop/climb/reach
- Must be able to present complex information to groups of people
- Must be able to be physically present in the dispensary locations and administrative office
- Ability to handle high stress situations, ambiguity and changing priorities
- Must be able to tolerate a reasonable amount of work stress
Compensation/Hours:
Compensation DOE, 32+ hours/wk., Required Mon – Sun, some Holidays, shifts between 8:00am & 8:00pm
- $1000 Professional Development Reimbursement
- Two days of paid time off in addition to standard PTO allotment.
- PTO
- Health Insurance with employer contribution
- Vision Insurance with employer contribution
- Dental Insurance with employer contribution
- Employee Assistance Program: 100% employer paid premium
- Employer paid Basic Life Insurance ($10k coverage) plus Voluntary Life Insurance (100% employee paid)
- 401K (automatic enrollment at 3%)
- 20% Employee Discount
- Loyalty Program - 3% cash back to be used towards any Verdes purchase
Apply for this job with The Verdes Foundation
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.
We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!
*Must be 21 or older
Responsibilities
- Manage large amounts of incoming calls, texts, chats and emails
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day
- Communicate changes to delivery routes with drivers
- Document all returned orders
Skills
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Must be highly computer literate (we are Mac + iOS based) and able to type quickly
- Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)
This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
COVID-19 considerations:
Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.
Experience:
- Customer service: 3 years (Required)
Work Location: One location
Apply for this job with Farmhouse Artisan Market
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sales Associate/Customer Service
Issaquah Cannabis Company | Reach Island
1 year ago
Issaquah Cannabis Company has been providing outstanding customer service in the legal cannabis industry since 2015.
Our foremost goal is to provide a professional, memorable customer service experience, so that customers tell their friends to shop with us. We strive to give each customer the product that meets their needs at a price that fits their budget.
- No quotas or high-pressure sales. Earn $20 an hour, with opportunities to be regularly reviewed for pay increases!
- No previous cannabis industry experience is required!
- Work a regular schedule that includes 3 ½ days off every week! Work three open to close shifts (not consecutive days) a week, plus a half-day to reach 40 hours. One of your shifts must be a Saturday or Sunday.
- Get up to 72 hours a year of Paid Time Off plus 6 paid holidays
- We only promote from within. Real opportunities for growth within the organization!
Sales associates with a history of jobs that lasted 2 years or more will rise to the top of the list for consideration!
We're located in a beautiful, modern building located in the center of Issaquah.
Customer service, Retail, Sales, Cannabis, Budtender
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Issaquah, WA 98027: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you over the age of 21?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with Issaquah Cannabis Company | Reach Island
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Service Manager - Cannabis Medical Center
J&A Medical Services I LLC
1 year ago
What we do: We are one of the fastest growing medical cannabis clinic in South Florida. Patients come in for a consultation to see if their existing conditions make them eligible for MMUR card.
We do not sell cannabis.
We create unique all around positive patient experience. This position is for an energetic individual who is able to:
· Help greet new patient and verify their paperwork
· Assist patients meeting with Doctor for Medical Marijuana evaluations
· Enter Marijuana Recommendations with State of Florida
· Answer calls and book new appointments utilizing our scheduling software
· Maintain highest level of customer service and patient care
Ideal Candidate Qualifications:
- Computer Knowledge
- Previous experience in customer service, sales or hospitality
- Excellent written and communication skills
- Ability to thrive is fast paced environment
We are building a team capable of maintaining highest standards of service for our rapidly expanding patient basis. Medical Cannabis Clinic Support Staff
What we do: We are the fastest growing medical cannabis clinic in South Florida. Patients come in for evaluation to see if their existing conditions make them eligible for MM card. We do not sell cannabis.
We are looking for patient care assistants.
Candidates Must:
- Have excellent verbal and written communication skills
- Possess computer knowledge & phone etiquette
- Be able to multitask, work well with others and on individually assigned projects
This is an excellent opportunity for those looking to switch from boring office work or hospitality industry. This is a part time position at first, but we are looking to turn it into full time for a right person
If you are energetic, motivated, passionate about helping people and are looking for a rewarding position within established team, we want to meet you!
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- No weekends
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- West Palm Beach, FL 33409: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with J&A Medical Services I LLC
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Budtender Responsibilities
· Greeting customers (introducing yourself)
· Checking ID and confirming legal age limit
· Signing customers up for loyalty rewards program and explaining the details
· Building your orders
· Verifying online orders are correct before following through with payment
· Answering customer questions
· Building positive relationships with customers
· Up to date on product specials
· Product knowledge
· Cash responsibility (retrieve and return accurate amounts)
· Confirming order totals before payment is processed (loyalty points, discounts)
· Deescalating product confusion on the floor
· Navigating the Flowhub App on the iPad to efficiently build orders
· Handling a difficult customer before asking a manager to step in
· Staying up to date on our menu and products we carry
· Quality customer service
· Complete end of night cleaning list
· Following all MRA & CDC (covid-19) regulations/ standards
· Search for cars that may have been skipped
· Utilize down time to complete daily cleaning tasks
Being vigilant of parking lot and customers
Job Types: Part-time, Temporary
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Employees are wearing masks, and maintaining Social Distancing whenever possible.
Application Question(s):
- What is "Great Customer service"?
- Are you at least 21 Years old? This is a State Requirement.
- Please acknowledge that your application will not be considered unless you complete the requested skills tests.
Experience:
- Sales, Retail & Customer Support: 1 year (Required)
Work Location: One location
Apply for this job with D&G Consulting
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Customer Service Retail Sales Associate
Lucid Cannabis Company
1 year ago
LUCID Cannabis Co. is a recreational and medically endorsed cannabis retailer. Birthed out of medical cannabis in 2012, We have expanded across Washington State into Nevada and Michigan with plans to break into the California, Arizona, and Oklahoma markets by 2024.
Why this position exists at LUCID:
The Cannabis Specialists is the first connection the customer makes to LUCID. You provide the LUCID Experience that reinforces our brand and furthers our reputation. You are here to connect to our customers, allow them to be seen, feel a connection and provide them with the best products available to them.
Probationary Period: 3 months
Performance Review: 3 months / quarterly / annually
Full Time: 4-5 days a week, 36+ hrs
Part Time: 3-4 days a week, 30- hrs
Employment Status: Full & Part Time
Compensation: $15.00 - $16.50 per Hourly base rate, plus tip share
Benefits: Vacation Days, Sick Pay
Primary Area of Responsibility:
Customer Service / LUCID Experience
- Reception and ID Verification check
- Vendor Verification and Appointment check
- Cannabis Recommendation Customer Support
- Cash / Transaction Management
Station Management
- Inventory Station Counts
- Inventory Station Restock
Display Support
- Fresh Flower Swaps
- Display Card Audits
- Display Flower Arrangements
Cleaning Support
- Store and Station Sanitation
- Store and Station Cleaning & stocking
Goals Requirements:
- Support the success of your team members
- Positively impact every customer
- Provide the customer with the best product options at the best cost
- Support the positive growth of the LUCID company and community
Behavioral Requirements:
- Honest: You know yourself and encourage others to do the same
- Integral: You are accountable to your position, the authority & responsibilities it holds
- Doer: You look for answers, and ways to improve and make it happen
- Human: You are forgiving of yourself and others
Work Requirements:
- Willing to Learn & Grow
- Can lift 10 lbs over head
- Can stand and bend for more than 8 hours at a time
- PT: Available Minimum 4 days, work minimum 3
- FT: Available Minimum 5 days, work minimum 4
Required Skills / Abilities:
- Google Drive, Docs, Excel, Word, Gmail, Shared Drive
- Customer Service
- Cash Management
- Proficient w/Mac Computers, Zoom, GroupMe
- Flexible Availability
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Application Question(s):
- What limit do you have to your availability? Any days/times you are unavailable to be scheduled?
- Do you have experience working in the cannabis industry?
Experience:
- Customer Service: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Lucid Cannabis Company
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We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.
Responsibilities
- Receive customer calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Use phone or computer to send vehicles to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Fast typing with experience in data entry
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgement and critical thinking
- High school diploma
- Knowledgeable in cannabis products, types, and measurements
Job Type: Part-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Work Location: One location
Apply for this job with Canna-Couriers
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Be at least 21 or older, comfortable with cannabis, and pass a background check. We are looking for a weekend employee (Saturday and Sunday; 10am-8pm). Must be punctual and responsible.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Shift:
- 8 hour shift
Ability to commute/relocate:
- Roseville, CA 95661: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Exclusive Smoke And Vape
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JOB DESCRIPTION – Customer Service Representative
POSITION OVERVIEW:
At Desert Underground, we believe the success of our company is based on the quality of our employee teamwork and our commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a company have accomplished.
We are looking to hire the right individuals to join our outstanding customer service team! The ideal candidate should thrive in a fast-paced, hands-on environment. Our Customer Service Representatives will be responsible for providing exceptional customer service to our current customers and new prospects, maintain knowledge of our products, resolve issues, and answer any questions our customers may have. They will work closely with other teams to ensure customers receive the best customer service experience possible.
JOB DUTIES:
- Review daily tasks to see what needs to be completed for the day; on average about 8 orders need to typically be completed each day.
- Be knowledgeable of company’s current promotions offerings available to customers
- Record and be up to date on all pertinent information on accounts, facilitate needed updates
- Create Delivery packet for each delivery
- Confirm that the order has been staged correctly for Driver to release to dispensary
- Before the package leaves the facility, confirm that the Metrc manifest matches the Purchase Order-
- Sticker and close all boxes to make sure they are ready for delivery
- Create and place QR or Barcodes on products as needed.
- Input purchase order data into various spreadsheets using EXCEL.
- Create Delivery Packet for Delivery driver- including the most efficient route possible
- Send email to client confirming delivery date and time
- Send email to sales rep informing them of delivery date
- File and organize all previous orders
- Upload order history to Salesforce
- Maintain and update account information within Salesforce as needed
- Build great relationships with existing and potential customers
- Be knowledgeable in specifics of company and company products to assist with sales
- Ensure over the phone, face to face and or written communications with customers represent the company’s culture, values, and practices.
- Become familiar with customer needs and ensure they are met
- Be in constant contact with customers via phone/email
- Respond to customer issues, questions and concerns in a timely and professional manner and elevate to Manager as needed.
- Assist in maintaining the neatness and cleanliness of the office
- Other duties as necessary
JOB REQUIREMENTS:
- Must be coachable with the ability to learn new tasks quickly
- Strong communication skills - both verbal and written
- Must have great emotional intelligence and self-awareness
- Must have a positive attitude, and excitement for learning
- Must be organized
- Intermediate to Advanced computer proficiency using Excel
- Basic to intermediate skills in MS Word, and Salesforce.
- Ability to work well with a team while demonstrating a professional and respectful demeanor towards others
- Can work well in a fast-paced environment
- Strong attention to detail and organized
- Must be motivated, focused, and have a strong work ethic
- Ability to adapt to change and shifting priorities
- Driven and goal-oriented
- Ability to tactfully handle stressful and difficult situations
- Strong listener and the ability to problem solve
- Demonstrate appropriate behavior and use professional language when dealing with customers
- Be flexible, punctual, and reliable
Additional Requirements:
LEADERSHIP:
Maintains a positive, upbeat role in the Company. Promotes and exemplifies Company values and represents departmental objectives and interests to internal and external customers.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. Incumbent must be flexible to changing policies and procedures, as well as varying deadlines.
EDUCATION and/or EXPERIENCE:
Must be a Nursery Tech 2 for a minimum of three months with the company to qualify for a Nursery Lead position.
LANGUAGE SKILLS:
Ability to follow written directions and articulate questions in regard to accurate task performance and execution. Ability to log information and data collection in written form. Ability to create and submit reports regarding task progress and inventory numbers to the Nursery Grow Lead and Manager.
REQUIRED TECHNICAL/OTHER SKILLS/LICENSES:
Must have a California ID. Ability to pass DOJ Live Scan. Must be 21+ years of age.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and talk or hear. The employee frequently is required to stand, sit, use hands to feel; reach with hands and arms, climb or balance. The employee is occasionally required to stoop or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is seldom exposed to outside weather conditions. The noise level in the work environment is quiet to moderate.
ABOUT US:
Desert Underground is a fast-growing, top producer of 100% indoor grown premium licensed cannabis products. We are growing in-part because of the new popularity of our very 1st in-house brand, Desert Underground Cannabis and our most recent product addition, “TerpCrush.” Grown in our state-of-the-art facility located in Desert Hot Springs, CA, Desert Underground Cannabis is expertly cultivated and carefully cured. The brand is quickly making a name for itself in the California cannabis market and has developed a steadily growing fan base.
At Desert Underground, we know our plants the way that people know their families. We have propagated unique strains of unmatched potency, vibrant aesthetics, and delightfully strong aromas. We are obsessive and passionate about producing world-class premium flower, having compliant and trailblazing operations, developing a flourishing workforce and having an incredible company culture!
Apply for this job with Desert Underground
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
- Application Question(s):
- Per DCC guidelines, all employees must be at least 21 years of age, do you fit that requirement?
- You may be asked to work weekends, and holidays. You must have at least four days of open availability (two days must be a Friday, Saturday, or Sunday). Please note that since this is a retail job; there are a higher number of shifts to fill during the evenings (pm shifts are 4:00pm-12:00am) and weekends. Is this something you are comfortable with?
- What is your preferred learning style?
- Please provide a good phone number to reach you.
- Please provide a good email address to reach you.
- At this company, we want to have a strong culture of teamwork and reliability. This is especially true when it comes to scheduling. Because of this, we do require our full time employees to have open availability. This means that you must be available to work any assigned shift each day of the week. However, this request will be subject to your manager’s approval, as they need to make sure the request does not interfere with the needs of the team.
Work Location: Different locations
- Must speak English
- Must be authorized to work in U.S.A.
- Must have reliable transportation and be punctual
- Smoke shop or any Sales or Retail Customer Service Experience preferred
Job Functions:
- Work as a team player and contribute to a positive working environment
- Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
- Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
- Create intentional experiences for customers by building authentic relationships; exceed the customers expectations by delivering exceptional service
- Drive customer visit goals and increase the number of returning customers; successfully achieve sales goals and business metrics.
- Seek opportunities to contribute to and improve business results on a daily basis
- Adhere to all company training and operational standards and procedures (education,
merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives and procedures
- Abide by all company policies and programs
- Adhere to all legislative requirements of cannabis retailers, including federal, state and BCC legislation
Qualifications:
- Minimum 21 years of age
- Open availability preferred.
- Retail experience (1-2 years preferred)
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Houston, TX 77070: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Smoky wizard
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Must have previous knowledge and experience with cannabis. Must be 21 years of age or older. Weekend availability is also required.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid training
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: One location
Apply for this job with Hemp Geek
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
'Work Location: One location
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Apply for this job with Mary Jane's CBD Dispensary
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Budtender | Customer Service Associate
Company Description:
Kings Cannabis Dispensary is a boutique retail dispensary focused on providing the best cannabis experience for our customers. We offer a hardworking, team environment where positivity is encouraged. We operate with professionalism, joy, and mutual respect. We work as a team and appreciate the importance of cannabis to our customers. We have been proudly operating in Seattle/Skyway since 2014.
WEBSITE: https://kingsdispo.com/
Qualifications:
- Must have high integrity and ethical standards
- Must be at least 21 years old
- Must have excellent attendance and professionalism
- Must be detail-oriented and able to handle cash register in a high-volume, fast-paced environment
- Must have reliable transportation
- Must be an enthusiastic team player
- Must be able to perform tasks that involve standing + walking for long periods of time
- Flexible schedule - available days, evenings, weekdays, weekends, and some holidays.
- Must be willing to learn
- Experience in the cannabis industry is not required to apply
Duties + Responsibilities: ID checks, cash handling, inventory stocking, learning about cannabis product and educating customers, daily organization, cleaning, sales
- Be a flexible team player and exercise good judgment
- Maintain working knowledge of relevant state & federal laws regarding marijuana in Washington state
- ID Checks
Benefits + Perks:
- Opportunity to grow with the company (Promote from within)
- Comprehensive training (including cannabis knowledge!)
- Employee Discounts on marijuana
- Industry Discounts and Events
How to Apply: Send a resume and cover letter
Store Location: Bryn Mawr-Skyway, South Seattle
Availability: Part-time
Job Type: Part-time (20 to 35+ hours)
Job Type: Part-time
Pay: From $15.75 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
COVID-19 considerations:
To keep our team safe, we perform frequent sanitization of all surfaces and barriers throughout the shop.
Work Location: One location
Apply for this job with Kings Cannabis Dispensary
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Emerald Forest CBD Dispensary
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Shift: 1:30-9:30pm 5 Days, 3 Week Rotating Schedule
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summar
y
The Retail Security Team - Customer Service Liaison is responsible for ensuring the safety and security of the staff, guests, vendors, and premises of the Retail Dispensaries.
Duties and
Responsibilities
- Secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points.
- Acts in the role of dispatcher during product home deliveries as needed.
- Makes secure and monitored home deliveries with the Retail Home Delivery Drivers when needed.
- Secures premise by supervising product deliveries to the dispensaries.
- Obtains help by sounding alarms and/or contacting the proper authorities.
- Prevents losses and damage by reporting irregularities by monitoring internal and external operations via CCTV, informing violators of policy and procedures, reporting trespassers to local authorities.
- Assists the Head of Retail Security with compiling reports by recording observations, information, occurrences, and surveillance activities and communicating those concerns regularly.
- Maintains environment by monitoring and setting building and equipment controls, including controlling visitor access.
- Become familiar with the Cannabis Adult Use and Medical Use regulations.
- Maintains Company’s stability and reputation by enforcing and complying with company policies and legal requirements.
- Reports all facility safety and security issues to management.
- Assists in fostering a positive work environment, treating everyone with dignity and respect while perpetuating a curiosity for “everything cannabis”.
- Manage and report to Head of Retail Security on security incidents and threats.
- Maintain and review security records; periodically report to Head of Retail Security on trends, anomalies, and concerns.
- Other duties as assigned
Qualifications
Minimum 21 years of age- Must have strong interpersonal skills to greet and manage patient/customer or employee interactions
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check
- Steady employment history
- Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
- Communicates well with employees, customers, and patients
- Strong attention to detail, and able to record information accurately
- A positive attitude
Education
- High School Diploma, GED, or equivalent is required.
Experience
- 1-3 years
Knowledge, Skills and Abilities – describe the knowledge, skills and abilities required to perform essential functions
Ability to handle interactions with irate customers in a professional manner- Ability to escalate employee, patient or customer issues properly or to the proper personnel/management
Direct reports
No direct reports
Working conditions
While performing the duties of this job, this position incumbent is regularly required to visually observe, talk and hear. In addition, this position incumbent is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.
Physical requirements
Must be able to constantly remain in a stationary position in the security booth or in company vehicle.- The person in this position needs to frequently move about the inside and outside of the facility.
- Constantly operates a CCTV system, computer, and other equipment such as a cell phone and GPS.
- The person in this position frequently communicates with staff, visitors, and vendors regarding security procedures. Must be able to exchange accurate information in these situations.
- Frequently lifts, loads, unloads, moves, positions, and transports items up to 50 pounds.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.
Apply for this job with Sira Naturals
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Job description
We just won Weedmaps best of 2022 and We are building a new fully licensed, legal and compliant Cannabis Delivery system. The Cannabis Delivery Dispatcher will be responsible for ensuring each delivery is conducted as smoothly and efficiently as possible, thereby guaranteeing an all-around positive experience for our delivery partners, drivers, and customers. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high-pressure situations. Extremely precise and clear communication is a pivotal part of this role.
Responsibilities Efficiently and logically assign orders to drivers based on local geography, traffic patterns, and time constraints. Provide support for drivers who need assistance out on their delivery routes. Communicate potential operational and technical issues. Provide exceptional customers service in all interactions via phone, text, or email. Develop and maintain rapport with our delivery partners, drivers, and staff. Ensure customers’ concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed. Maintain a positive work environment conducive to trust and respect. Maintain the strictest confidentiality in compliance with HIPPA guidelines where applicable. Qualifications Personal knowledge of various cannabis products. Preferred not required. Previous dispatch experience a plus. Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required). Strong geospatial skills and CA geography knowledge. The ability to make rapid decisions in a high-pressure environment. Excellent communication, social and organization skills. Ability to multi-task. A can-do, optimist attitude. Ability to adhere to the highest customer service standards at all times. Ability to communicate clearly, honestly and effectively with customers and staff in all situations. Strong problem solving, customer service, and interpersonal skills. Ability to maintain high standards in a fast-paced, constantly evolving environment. Must possess a high degree of personal ownership and accountability. Must have a high level of organization. Must possess a valid California state ID or driver’s license.
If you have cannabis dispatch expereince, please text Mat at 7073869674 with your experience for a fast interview
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: One location
Apply for this job with A Weed Delivery
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Emerald Forest CBD Dispensary
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
This poisiton requires knowledge of cannabis products
Position Description:
The role of the Dispatcher is a complementary blend of customer service and sales logistics. Not only are you the welcoming voice making sure orders get delivered on time, but you are also the conduit by which our customers learn about the products, promotions, and services available to them. The right candidate is a well-spoken, detail-oriented, team-player who exudes professionalism in high-pressure situations. This person must be optimistic, high-energy, and should have a knack for finding ways to connect with customers. Effective planning and communication both internally and externally will determine success in this role.
Job Location: Redwood City, CA
Reports to: Service Manager
RESPONSIBILITIES:
- Respond to all incoming customer communication including order taking, product inquiries, delivery updates, and dispute resolution.
- Provide the highest level of customer service throughout the ordering, delivery, and review process.
- Communicate order status updates as needed to notify customers of any changes to the expected delivery.
- Review the product menu on a daily basis to gain understanding and provide any corrective feedback.
- Offer in-depth brand and product information and targeted recommendations through productive questioning.
- Engage in customer outreach to ensure complete customer satisfaction and promote high retention rates.
- Process all incoming orders from the company website and third-party menus in accordance with company guidelines
- Effectively screen all new customers to ensure all company, local, and state compliance standards are met.
- Maintain and update all customer records and notes for shared use.
- Assist in the packaging and staging of delivery orders for drivers.
- Assist with receiving, organizing, and auditing all merchandise.
- Efficiently route and monitor multiple delivery drivers to ensure on-time deliveries.
- Respond to all incoming driver communication and provide necessary direction to maintain delivery timelines.
- Escort drivers to/from vehicles when loading/unloading.
- Assist store management with other duties and objectives as needed.
QUALIFICATIONS:
- Exceptional customer service skills with a minimum of 1 year in a customer service role in either retail or hospitality
- Outstanding problem-solving and time-management abilities
- Must be able to welcome and learn new technologies quickly and effectively
- Strong communication and decision-making skills in real-time situations
- Analytical skills to quickly assess data, facts, and figures
- Ability to work evening and weekend shifts.
Education / Experience / Other
- High school diploma/GED
- Retail and/or customer service experience preferred.
- Must successfully complete a criminal record check, Live-Scan and Police fingerprinting required.
- Must be a minimum of 21 years of age.
Typical Physical Demands
- Work may require prolonged sitting/standing, some bending, stooping and stretching.
- Requires normal range of hearing.
- Requires healthy vision (aided or unaided).
- Requires lifting up to 50 pounds.
Job Type: Full-time opportunity
Compensation: Starting at $20 per hour; plus tip share & benefits (health, dental, vision) after 90-day trial period.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Redwood City, CA 94063: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have knowledge of cannabis products?
- Why do you want to work for Juva?
Work Location: One location
Apply for this job with Juva Life
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Dispensary Agent - Customer Service, Sales, Receptionist & Cashiers
Madielite Staffing Company
1 year ago
- Job Description
We are a Licensed Medical Marijuana Dispensary located in Sun City. We are seeking candidates with experience in Customer Service, sales & cashiering. Must possess exceptional Customer Service while maintaining compliance with state regulations.
This is a patient-focused position for an individual with compassion, sensitivity and the ability to explain the potential benefits of each strain of medical marijuana and the various methods of use. Previous customer service experience, knowledge of basic computer skills, point-of-sale software and cash management experience are required. This is a HIGH STRESS and FAST PACED position; it is not suited for people with anxiety. You must have the capacity to work varying work schedules including weekends and holidays.
- Position Overview:
Dispensary Agent who can provide guidance and education to each patient with medical marijuana needs. Associates assist patients to ensure they receive the correct medication that will best benefit the patient's specific medical condition.
- Major Areas of Responsibility:
Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information into patient registrar system.
· Confirms patient purchase limits prior to admission and sale
· Provide exceptional customer care by promoting and maintaining positive customer relations
· Comply with all state regulations and company standard practices and procedures
· Management of patient records using the point-of-sale system and the state's website
Requirements
- Please, if you do not meet the qualification, please do not apply!
- Must be at least 21.
- Must be able to pass a background check.
- Must be able to work 8 hours shifts including weekends and holidays
- Be able to navigate Point Of Sale software.
- Cash handling skills are a MUST.
- Should have experience and understanding of inventory.
- MUST be able to prove job stability.
- Qualified candidates please submit a cover letter along with a resume.
- NO PHONE CALLS.
Work Remotely
- No
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Experience:
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with Madielite Staffing Company
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Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Full-time
Pay: From $17.10 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
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The West Seattle Marijuana Store has been providing outstanding customer service in the legal cannabis industry since 2015.
Our foremost goal is to provide a professional, memorable customer service experience so that customers tell their friends to shop with us. We strive to give each customer the product that meets their needs at a price that fits their budget.
- No quotas or high-pressure sales. Earn $20 an hour, with opportunities to be regularly reviewed for pay increases!
- No previous cannabis industry experience is required!
- Work a regular, fixed schedule that includes 3 ½ days off every week! Work three open to close shifts (not consecutive days) a week, plus a short shift for a guaranteed 40 hours. One of your shifts must be a Saturday or Sunday.
- Get up to 72 hours a year of Paid Time Off plus 6 paid holidays.
- We only promote from within. Real opportunities for growth within the organization!
Sales associates with a history of jobs that lasted 2 years or more will rise to the top of the list for consideration!
We’re located in the Top Hat neighborhood situated between West Seattle and Burien.
Customer service, Retail, Sales, Cannabis, Budtender
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Seattle, WA 98168: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you at least 21 years old?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with The West Seattle Marijuana Store
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The goal of Lazarus Naturals is to produce high quality and accessible hemp-based CBD products. We have a fun, fast-paced & close-knit workplace environment and are looking for another Customer Service Representative to join the team and help us further grow our business.
This is an exciting opportunity to gain experience in a booming industry and a rapidly-growing company that makes CBD accessible to those who need it most. As our Customer Service Representative, you will be responsible for communicating clearly and professionally with our rapidly growing customer base.
We are seeking individuals who are enthusiastic about CBD (cannabidiol) and it’s potential, and share our goal to make CBD accessible and understandable for everyone who needs it.
We value our wide customer base and the ability to create positive outcomes for people of all backgrounds. A large portion of our customers are elderly, terminally ill, or communication impaired. We strive to provide the best possible service and support to everyone and value patience, empathy, and understanding in our representatives along with the ability to communicate accurate information in an easy to understand manner.
This role will report to the customer service supervisor and will be responsible for the following:
- Assisting customers with questions or concerns regarding their orders and general CBD inquires
- Providing consistent and accurate information about our products within our guidelines and knowledge database
- Facilitating effective and time-sensitive communication between departments related to resolving CS issues
- Providing basic levels of tech support regarding order placing on our web platform
- Answering phone calls, transferring lines, reviewing voicemails
- Answering customer emails and inquiries
Requirements
- Excellent spoken, written, and presentation communication skills
- Exceptional organizational skills, attention to detail, and follow-through
- 1-2 years experience in Call Center / Customer Service background
- Proficient in basic PC skills (email, Microsoft word/excel) and ability to learn functions of company software
- Strong attention to clerical detail (correcting and confirming addresses and sensitive information, reviewing applications on specific criteria)
- Hemp / Cannabis industry experience is a plus! (not required)
Benefits
- Compensation: $21/hr
- Comprehensive Benefits (Medical, Vision, and Dental Insurance)
- Employee Discount Program
- Fully Stocked Kitchen
- 401K Program
- Commuter Benefits & FSA
This is a full-time, IN OFFICE role based in Portland, OR. Interested parties are encouraged to send a cover letter detailing why you think you could be a great fit, along with an updated resume.
Veterans strongly encouraged to apply.
Lazarus Naturals_ is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status._
Job Type: Full-time
Pay: $21.00 per hour
Apply for this job with Lazarus Naturals
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Customer Service Representative - Cannabis Industry
Green Roads
1 year ago
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
- Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
- Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
- Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
- Demonstrating a thorough understanding and effective performance of customer service policies and procedures
- Processing a high volume of customer orders and change notices in an accurate and timely manner
- Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
- Answering all incoming phone calls and routes the call accordingly
- All other duties as assigned
Minimum Qualifications
- High school diploma or equivalent; Bachelor's Degree a plus
- 3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients
- Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
- Experience with ERP or CRM
- Experience with help desk software (ZenDesk or other similar applications)
- Organized and time management skills
- High attention to quality of work
- High workload volume experience
- Impeccable follow up skills
- Excellent verbal and written communication skills
Apply for this job with Green Roads
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Must have prior knowledge and experience with cannabis. Must be 21 years of age and available on weekends.
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
- Recommend appropriate products for customers based on each individual
- Answer questions and educate customers on new products
- Identify and assess customers’ needs to achieve satisfactiot
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Skills
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
Job Types: Part-time, Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Cannabis: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: One location
Apply for this job with Hemp Geek
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Looking for people who love working with customers to join our team!
Green Gorilla offers flexible & steady schedule, an enjoyable atmosphere, and an $11.75 to $12.75/hr base pay depending on availability and experience.
We have morning shifts of 6:30 AM to 3 PM and/or 10 AM to 3/4 PM
Please submit your resume to apply. See ya soon!
Work Location:
- Smithfield
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $11.75 - $12.75 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: One location
Apply for this job with Green Gorilla Car Wash
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Looking for personable people to join our fun customer service team.
Green Gorilla offers MULTIPLE flexible & steady schedules, an enjoyable atmosphere, and a $11.75 to $12.75/hr base pay depending onavailability and experience.
We rotate hourly between three stations so that we all have a balanced workload and equal experience. (2 customer service stations + 1 general chore station)
We have flexible shifts available including 6:30/10 AM to 3 PM and/or 3 PM to 8/9 PM
Please submit your resume to apply. See ya soon!
Work Location:
- Smithfield
Work Remotely
- No
Job Type: Part-time
Pay: $11.75 - $12.75 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Work Location: One location
Apply for this job with Green Gorilla Car Wash
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
- Application Question(s):
- Per DCC guidelines, all employees must be at least 21 years of age, do you fit that requirement?
- You may be asked to work weekends, and holidays. You must have at least four days of open availability (two days must be a Friday, Saturday, or Sunday). Please note that since this is a retail job; there are a higher number of shifts to fill during the evenings (pm shifts are 4:00pm-12:00am) and weekends. Is this something you are comfortable with?
- What is your preferred learning style?
- Please provide a good phone number to reach you.
- Please provide a good email address to reach you.
- At this company, we want to have a strong culture of teamwork and reliability. This is especially true when it comes to scheduling. Because of this, we do require our full time employees to have open availability. This means that you must be available to work any assigned shift each day of the week. However, this request will be subject to your manager’s approval, as they need to make sure the request does not interfere with the needs of the team.
Work Location: Different locations
- Must speak English
- Must be authorized to work in U.S.A.
- Must have reliable transportation and be punctual
- Smoke shop or any Sales or Retail Customer Service Experience preferred
Job Functions:
- Work as a team player and contribute to a positive working environment
- Exceed expectations by working to meet the Company’s mission: To provide the ultimate one stop shop cannabis experience by offering exceptional customer service and diversified products. We strive to build long-term customer loyalty
- Promote an environment and culture that is focused on positive and healthy interactions that align with the Company’s core values
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
- Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
- Create intentional experiences for customers by building authentic relationships; exceed the customers expectations by delivering exceptional service
- Drive customer visit goals and increase the number of returning customers; successfully achieve sales goals and business metrics.
- Seek opportunities to contribute to and improve business results on a daily basis
- Adhere to all company training and operational standards and procedures (education,
merchandising, cleanliness, security, checklists etc.)
- Ensure you are aware of all company communication, rollouts, directives and procedures
- Abide by all company policies and programs
- Adhere to all legislative requirements of cannabis retailers, including federal, state and BCC legislation
Qualifications:
- Minimum 21 years of age
- Open availability preferred.
- Retail experience (1-2 years preferred)
Job Types: Full-time, Part-time
Pay: From $9.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Houston, TX 77080: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with Texas Imports
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
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Office Assistant 3 - Customer Service
State of Washington Liquor and Cannabis Board
1 year ago
Description
WSLCB Vision
Safe communities for Washington State
Mission
Promote public safety and trust through fair administration, education, and enforcement of liquor, cannabis, tobacco, and vapor laws
Who we are
The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.
We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.
Our commitment to DEIB
The Liquor and Cannabis Board (LCB) strives to promote
Diversity, Equity, Inclusion and Belonging (DEIB) in all aspects of our workforce.
It is our mission to build, educate, and inspire an inclusive workforce that recognizes, respects, and celebrates diversity in the workplace. We are committed to maintaining a thriving culture where employees feel safe and accepted regardless of education, background or belief. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.
Your opportunity at a glance:
The WSLCB Enforcement and Education Division is announcing an exciting opportunity for an
Office Assistant 3 position in
Olympia, WA
. The Customer Service position reports to the Program Specialist and provides support to this position as well as headquarters Management staff and the Enforcement and Education Division staff statewide. This position is part of the Headquarters and Division’s Support team. Uses independent judgment, establishes priorities, and solves problems. Is involved in receiving internal and external inquiries to satisfy the needs of the public and the division. The position deals with officer citation book tracking, tracks and communicates completed briefings activity to licensing staff, and forwards issues and complaints to field administrative staff for actions. The position is responsible for developing and/or modifying work methods, procedures, or strategies to solve new or unusual enforcement problems.
Personnel in this division will carry out their duties with the highest personal and professional ethics standards based on honesty, integrity, and trust. Every individual who comes in contact with a division employee is to be treated with the highest level of courtesy and respect.
WSLCB provides a modern work environment and excellent benefits including:
- Training and career development programs
- Tuition reimbursement
- Flexible work schedules
- Generous wellness program
- Onsite exercise facility
- Active and engaging diversity program
- Infant at Work program
- Organization's commitment to your personal health and well-being.
- Work/life balance
- Free parking
- A comprehensive benefits package
Duties
Some of the duties you will perform are:
- Answering phone calls, taking messages, and ensuring they are received by the intended promptly.
- Ensures all messages on the Customer Service line have been recorded, responded to, and forwarded promptly.
- Maintains up-to-date knowledge on law and procedure changes to answer basic questions about Liquor, Tobacco, Cannabis, and Vapor when asked by the public.
- Routes and distributes all correspondence, complaints, and licensing actions, and monitors for timely responses.
- Acts as the point of contact between the public and the LCB Enforcement Officers. Advises the public on how they can contact their local enforcement officer. Assists local Law Enforcement to connect with LCB staff.
- Fills Keg book orders by logging them into the ISeries and mailing them to the appropriate requester. Determines if a licensee will receive the keg books with or without an associated cost due to privileges. If a licensee pays for keg books that have the keg book endorsement this position creates reimbursement documentation and follows the agency’s financial policy and procedure.
- Processes daily incoming and outgoing mail daily per policy.
- Collects, organizes, maintains, analyzes, and provides monthly statistics to improve service and education to Customer Service inquiries.
- Analyze and work with the headquarters and regional support staff in the ongoing improvement of office procedures. Assist in a Lean culture by fostering ongoing process improvements.
- Participates in weekly office huddles and one on one huddles.
- Compiles data, and analyzes and builds charts for PowerPoint presentations.
- Other duties as assigned
Qualifications
Required Qualifications:
High School Diploma or equivalent AND two (2) years of clerical experience.
Must be knowledgeable and proficient in using Microsoft Office Suite programs including Outlook.
Requires a valid unrestricted WA State Driver's License - corrective lenses excluded.
Supplemental Information
HOW TO APPLY
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.
IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:
- Completed online application.
- Current Resume.
- Letter of Interest describing how you meet the specific qualifications for the position.
- Three professional references to include a current or recent supervisor with email addresses and phone numbers.
**
A resume will not substitute for completing the "work experience" section of the application.
The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
COVID-19 VACCINATION
Per Governor Inslee’s Proclamation 21-14, state employees must be fully vaccinated against Covid-19. Please note medical or religious accommodation may be available, once an offer of employment is made. Special note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.
To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process.
Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.
RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.
The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.
All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.
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The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Budtender Responsibilities
· Greeting customers (introducing yourself)
· Checking ID and confirming legal age limit
· Signing customers up for loyalty rewards program and explaining the details
· Building your orders
· Verifying online orders are correct before following through with payment
· Answering customer questions
· Building positive relationships with customers
· Up to date on product specials
· Product knowledge
· Cash responsibility (retrieve and return accurate amounts)
· Confirming order totals before payment is processed (loyalty points, discounts)
· Deescalating product confusion on the floor
· Navigating the Flowhub App on the iPad to efficiently build orders
· Handling a difficult customer before asking a manager to step in
· Staying up to date on our menu and products we carry
· Quality customer service
· Complete end of night cleaning list
· Following all MRA & CDC (covid-19) regulations/ standards
· Search for cars that may have been skipped
· Utilize down time to complete daily cleaning tasks
Being vigilant of parking lot and customers
Job Types: Part-time, Temporary
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
COVID-19 considerations:
Employees are wearing masks, and maintaining Social Distancing whenever possible.
Application Question(s):
- What is "Great Customer service"?
- Are you at least 21 Years old? This is a State Requirement.
Experience:
- Sales, Retail & Customer Support: 1 year (Required)
Work Location: One location
Apply for this job with D&G Consulting
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Sales Associate/Customer Service
Issaquah Cannabis Company | Reach Island
1 year ago
Issaquah Cannabis Company has been providing outstanding customer service in the legal cannabis industry since 2015.
Our foremost goal is to provide a professional, memorable customer service experience, so that customers tell their friends to shop with us. We strive to give each customer the product that meets their needs at a price that fits their budget.
- No quotas or high-pressure sales. Earn $20 an hour, with opportunities to be regularly reviewed for pay increases!
- No previous cannabis industry experience is required!
- Work a regular schedule that includes 3 ½ days off every week! Work three open to close shifts (not consecutive days) a week, plus a half-day to reach 40 hours. One of your shifts must be a Saturday or Sunday.
- Get up to 72 hours a year of Paid Time Off plus 6 paid holidays
- We only promote from within. Real opportunities for growth within the organization!
Sales associates with a history of jobs that lasted 2 years or more will rise to the top of the list for consideration!
We're located in a beautiful, modern building located in the center of Issaquah.
Customer service, Retail, Sales, Cannabis, Budtender
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
Work Location: One location
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Job Description: Healer is looking for a Customer Service person for our Hemp Products who will also double as a budtender "wellness advisor" to assist in our day to day opperations. This position works directly with customers and patients in a wellness setting. This job includes customer service, taking online and phone orders, as well as curbside pick up at our production facility in Brunswick ME. The Customer Service person also will need to assist with the packaging of final products and the shipping and delivery of final products. The Customer Service person will keep an accurate inventory and make sure that all state laws are followed.
We are looking for a candidate who knows how to de-escalate upset customers, brings a positive attitude, and is able to learn quickly. This position requires some computer skills such as typing, using email, zendesk, and website support. We will train you on any skills you may be missing as long as you are able to learn and grow.
In this role, the candidate should expect to:
- Work with patients/customers and their medical providers
- Understand how to work with medical patients in a wellness setting
- Work with customers at front desk to take orders
- Fill curbside pick up orders
- Handle Email, phone and chat support
- Packaging up ecommerce orders and work with the post office
- Maintain orders, user information and subscriptions on product websites
- Answer product questions, direct customers to resources or Integr8 Health, help place orders, problem solve account issues, etc.
- Update returns and provide refunds when necessary.
Other Duties may include:
- Keeping accurate inventory and following state laws on storage.
- Work safely in a lab and commercial kitchen environment.
- Have the ability to lift 50 lbs
- Maintain communication between departments daily.
- Check mail 3-5 times a week and sort mail to proper departments/individuals.
- End-of-day deposits and Cash reconciliation.
- Aid in final packaging processes: Heat sealing, labeling COAs and boxing of products
- Update Inventory of packaged products daily and boxes/final packaging products weekly
Qualifications
- High school diploma or GED
- A Maine Drivers Licence
- Must have 1-3 years experience in any of the following regulated industries such as cannabis, retail, sales, customer service and/or food production industries
- Capable of working both independently and with a small team.
- Confidence in troubleshooting and problem solving
- Responsible and reliable, capable of maturity in handling confidential information
- Must be legally eligible for work in Maine and be over 21 years old.
- Experience working in manufacturing, processing and production facilities and following OSHA and lab safety procedures preferred.
- Experience with medical cannabis is preferred, but not required.
About the Company: Healer is a well-known and respected physician-developed brand that operates a legal medical cannabis and CBD processing facility and sells high quality, tested products. We are dedicated to helping medical patients and are the trusted medical cannabis brand in the markets in which we operate. Founded in 2015 by Dr. Dustin Sulak, one of the leading medical cannabis physicians, we are privately held and are searching for passionate teammates who share our commitment to quality and are eager to learn and work in collaborative environment. Our team values ethics, integrity, safety, collaboration and a fun working environment where we care for the community. We operate on the Healer.com, HealerCannabis.com, and HealerCBD.com websites.
*
We are an Equal Employment Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We offer a competitive starting salary, plus healthcare and other benefits. As we grow, there will be opportunities for promotion and professional development.
Application Instructions: You must live or be able to work full time in Brunswick, ME. The start date for this position is as soon as possible. To apply, please send your resume. If there are gaps in your employment, or if you have skills you think would help in this position not covered above, please include a cover letter. Promising candidates will be contacted to further evaluate their fit for this role and our organization.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
We focus on employee and product quality and safety. We require daily temperature checks, the use of masks, cleaning of hands, social distancing while at work and other PPE equipment.
Shift availability:
- Day Shift (Required)
Work Location: One location
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Provide patients with knowledgeable, compassionate service. Receptionists are responsible for greeting and checking in patients using Flowhub software, including verifying all necessary identification and paperwork. Receptionists must also answer/direct all incoming calls, as well as allowing patients into budrooms in the proper order. Cashiers are responsible for accurately pulling product for and processing cash transactions according to store policies. All employees are expected to help with other necessary tasks around the shop such as tagging product, restocking shelves, and cleaning.
Our Provisioning Promise - Wayne Releaf’s mission is to provide a safe, clean & helpful place where our patients feel comfortable. We are dedicated to helping patrons find attainable & affordable wellness products to improve their quality of life. We offer this through guidance, education and positive encouragement.
Kindness - We believe every one of us is going through something. Fighting some kind of fight. We are here to empathize and care with sincere kindness when you visit, helping you with warmth every step of your cannabis journey.
Community - We appreciate our community members. We donate our own personal time and efforts to take care of the people of our home town, and are truly happy to be in the heart of Wayne.
Respect - We pledge to treat all of our guests with the ultimate respect from the second they enter our facility to the moment they leave.
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Experience:
- Retail Associates & Cashiers: 1 year (Preferred)
Work Location: One location
Apply for this job with Wayne Releaf
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Emerald Forest CBD Dispensary
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Delivery drivers are responsible for safe and accurate cash handling. Accuracy when pulling products for delivery is a must. Shifts require paid overtime on a daily basis and a typical day is about a 9-11 hour shift. Drivers keep all cash tips and split credit card tips with our dispatchers. Cannabis knowledge is a plus but we can train if needed. Clean criminal and DMV is required. All hires must take Live Scan through SLO County Sherriffs.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Paid training
Schedule:
- Monday to Friday
- Night shift
- Weekends
Supplemental pay types:
- Tips
Application Question(s):
- Clean criminal background and driving record is REQUIRED!
Education:
- High school or equivalent (Preferred)
Experience:
- Van Driver: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Apply for this job with Calac Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Service Specialist 2
State of Washington Liquor and Cannabis Board
1 year ago
Description
WSLCB Vision
Safe communities for Washington State
Mission
Promote public safety and trust through fair administration, education and enforcement of liquor, tobacco, cannabis and vapor laws
Note:
This position is currently required to work in the office.
Who we are
The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.
We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business initiated process improvement.
Our commitment to DEIB
The Liquor and Cannabis Board (LCB) strives to promote
Diversity, Equity, Inclusion and Belonging (DEIB) in all aspects of our workforce.
It is our mission to build, educate, and inspire an inclusive workforce that recognizes, respects, and celebrates diversity in the workplace. We are committed to maintaining a thriving culture where employees feel safe and accepted regardless of education, background or belief. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.
Your opportunity at a glance
This position works directly with all customers, agency personnel and divisions as the first point of contact customers see when entering the agency at the main reception desk. The incumbent works to direct internal and external stakeholders to the appropriate locations as well as being the gatekeeper for all who come into the agency and enter the secured WSLCB areas. Work is performed independently after receiving general instructions from a higher level supervisor and often requires initiative and the ability to work in a self-directed mode.
Work assignments and duties may be of a complex nature. Independent performance of complex clerical assignments requires knowledge of a variety of rules, policies, procedures, processes, materials and equipment.
WSLCB provides a modern work environment and excellent benefits including:
- Training and career development programs
- Tuition reimbursement
- Flexible work schedules
- Generous wellness program
- Onsite exercise facility
- Active and engaging diversity program
- Infant at Work program
- Organization's commitment to your personal health and well-being
- Work/life balance
- Free parking
- A comprehensive benefits package
Duties
Some of the duties you will perform are:
Provides agency interpretation and applies knowledge of laws, regulations and processes in resolution of inquiries ,Greet and screen customers, independently resolve complaints inquiries and customer service issues while maintaining appropriate confidentiality, answer phone, alert staff of visitors, direct phone calls to appropriate party, provide and collect security badges, submit facility tickets, track and maintain visitor logs, sign for deliveries and inform appropriate staff, identify potential security problems and notify management.- Update and maintain division records, perform contract file audits and updates, perform data entry, request insurance documents from vendors, update ECMS, update SharePoint, order supplies, scan files, copy documents, filing, organize records, make phone calls, draft emails and documents, conducts research, review, audit, and reconcile reports, schedule meetings.
- Accept payments at the front counter, keep a log of incoming payments, utilize spreadsheet and database software to maintain records.
- Participate in special projects, lean activities or any other duties assigned to meet the mission of the agency.
Qualifications
Required Qualifications:
High school graduation or equivalent such as a GED (General Educational Development) and Two (2) years of clerical experience.
- Four (4) years of progressively responsible work experience providing assistance to clients and customers regarding inquiries and performing clerical duties.
Preferred Qualifications:
- Knowledge of:
- Exceptional customer service skills to effectively manage multiple priorities;
- Excellent interpersonal communication skills to include verbal and written, active listening and critical thinking skills.
- Ability to:
- Maintain effective communications with all levels within the organization;
- Maintain positive public relations;
- Plan, schedule and coordinate multiple projects.
Supplemental Information
HOW TO APPLY
PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.
IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:
Completed on-line application which includes current phone numbers and valid email addresses. You can create and application profile on www.careers.wa.gov by clicking on the "Apply Now" button on top of this page.- Letter of interest, describing how you meet the specific qualifications for the position.
- Resume, detailing experience and education as it relates to the position.
- Three professional references to include a current or recent supervisor with current contact numbers and email addresses.
**A resume will not substitute for completing the "work experience" section of the application.
The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
COVID-19 VACCINATION
Per Governor Inslee’s Proclamation 21-14 (Download PDF reader), state employees must be fully vaccinated against Covid-19. Special note that any offer of employment is contingent upon you providing verification of your vaccine status. No start date will be approved until you verify your status.
To further ensure public safety and in conjunction with our Governor's proclamation of stay home, stay healthy and current guidelines related to COVID-19, interviews at this time will be conducted by video or phone conference as part of our recruitment process.
Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.
RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of marijuana, useable marijuana, or marijuana-infused products, or derive any profit or remuneration from the sale of marijuana, useable marijuana, or marijuana-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.
The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.
All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email [email protected] or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.
Apply for this job with State of Washington Liquor and Cannabis Board
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role and Responsibilities
- Understand and demonstrate compliance to State and Local laws.
- Must articulate and be well-schooled on the various types, strains and THC levels associated with the products.
- Providing registered patients and customers with education, support, and allowable amounts of medical cannabis.
- Entering product and client information into Leaflogix & METRC.
- Educating patients on the different strains of cannabis, their purported effects on different medical conditions, and the different methods and routes of administering medical cannabis.
- Observing patients for symptoms that could signify unhealthy or unstable usage of medical cannabis. Client Service Agents are to alert the manager immediately if they notice these signs or symptoms.
- Maintaining a safe and secure retail room, including escorting both patients and non-patient visitors.
- Safely and securely transporting medical cannabis and medical cannabis products to off-site patients. Maintaining a valid driver’s license.
Qualifications and Education Requirements
None; however, cannabis bud tenders must be at least 21 years of age and be able to attain and maintain a cannabis Dispensary Agent Card
Preferred Skills
· A minimum of 2 years of customer service required.
· A minimum of 2 years of accurate money handling, data entry and inventory skills needed.
· A minimum of 1year retail sales
· Understand in a demonstrative way a minimum education of 12th grade math.
· Understand weights and measurements.
· Excellent English communication skills both oral and in writing.
· Bilingual a plus.
· Computer knowledge of Microsoft Office excel, word and outlook required.
· Great organizational capability, high standards of business and personal ethical conduct, takes initiative and self-directed, compassionate, kind, accommodating, patient.
· Attention to detail and accuracy, multitasking and problem-solving skills.
· Ability to work independently but understands the value of collaboration.
· Pleasant and professional with a well-groomed appearance.
Additional Notes
Dispensary Training
· Before commencing work at a cannabis establishment, the cannabis establishment agent shall receive, at a minimum, training and instruction in the following:
· The proper use of security measures and controls that have been adopted for the prevention of diversion, theft or loss of cannabis.
· Procedures and instructions for responding to an emergency.
· State and Federal Statutes and regulations related to the use of cannabis.
· The different strains of cannabis.
· The different methods of using cannabis and cannabis products
· Learning to recognize signs of cannabis abuse or impairment or instability in the use of cannabis by a consumer.
· Clinical effects of cannabis on the human body and how THC affects the consumer
· Methods of refusing entry or sales to prohibited persons, including, without limitation:
· Verifying identification and using age verification devices;
· Education on the effects of cannabis on persons under 21 years of age; and
· Recognition of false or altered identification;
· Understanding the role of law enforcement in confirming compliance with laws and regulations relating to cannabis;
· Applicable state and local laws and regulations regarding cannabis;
· Preventing unlawful consumption of cannabis, including, without limitation, information regarding laws which prohibit open or public consumption of cannabis;
· Preventing the use of cannabis by persons under the age of 21 years, including, without limitation, laws which prohibit such use and the penalties for the violation of such laws
· How to prevent and address disturbances; and
· The responsibility of the cannabis establishment agent to put into effect strategies adopted by the cannabis establishment to prevent the diversion of cannabis.
· Electronic verification system.
· Dispensary facility operating hours: Sunday – Thursday 8:00am – 12:00am
Friday & Saturday 8:00am – 1:00am
There are no observed holidays.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Night shift
- Weekend availability
COVID-19 considerations:
Employees are required to provide proof of an FDA-approved vaccination against COVID-19.
Experience:
- Customer service: 2 years (Preferred)
License/Certification:
- Dispensary Agent Card (Preferred)
Work Location: One location
Apply for this job with Euphoria Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Tri Healthy provides local CBD and Hemp related products and other health and natural solutions.
We are looking for cannabis enthusiasts, sales professionals, current students, recent graduates, and a variety of others. Many have had success joining our team. Our history shows we prefer to promote within; the ground floor is a springboard to future growth and development within our company. We have management and team leader positions open with many new locations and projects on the horizon.
Responsibilities:
General sales demonstrations and customer service - ability to demonstrate and educate in a professional and polite manner.
General technical knowledge - Use of computers, laptops, sales POS systems, cell phones, video cameras.
Sales and Service - Strong communication ability is a must. We can educate you on everything cannabis and CBD.
What is expected of you:
Reliability
Professionalism
Positive Attitude
Excellent Verbal Skills
What to expect from us:
Professional Development
Bonus Incentives
Growth Potential
We are a small business, with two locations in Ohio and two in Florida. Our Ohio locations are at the Eastwood Mall in Niles, and the Southern Park Mall in Youngstown. Flexibility between stores is preferred. We offer a flexible or set schedule, weekly pay, bonus incentives, commission, and a very open and friendly environment.
Personal ambition is key to success in our company, we offer many directions for you depending on your skills - advertising, marketing, sales, service, management, travel for events, and more.
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Venice, FL 34285: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Tri-Healthy
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Tri Healthy provides local CBD and Hemp related products and other health and natural solutions.
We are looking for cannabis enthusiasts, sales professionals, current students, recent graduates, and a variety of others. Many have had success joining our team. Our history shows we prefer to promote within; the ground floor is a springboard to future growth and development within our company. We have management and team leader positions open with many new locations and projects on the horizon.
Responsibilities:
General sales demonstrations and customer service - ability to demonstrate and educate in a professional and polite manner.
General technical knowledge - Use of computers, laptops, sales POS systems, cell phones, video cameras.
Sales and Service - Strong communication ability is a must. We can educate you on everything cannabis and CBD.
What is expected of you:
Reliability
Professionalism
Positive Attitude
Excellent Verbal Skills
What to expect from us:
Professional Development
Bonus Incentives
Growth Potential
We are a small business, with two locations in Ohio and two in Florida. Our Ohio locations are at the Eastwood Mall in Niles, and the Southern Park Mall in Youngstown. Flexibility between stores is preferred. We offer a flexible or set schedule, weekly pay, bonus incentives, commission, and a very open and friendly environment.
Personal ambition is key to success in our company, we offer many directions for you depending on your skills - advertising, marketing, sales, service, management, travel for events, and more.
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Venice, FL 34285: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Tri-Healthy
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a high-growth cannabis company known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 23 states with 130 dispensaries, 25 cultivation sites, and over 30 processing sites, and employs over 5,000 team members. Curaleaf International is the leading vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence
Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.
We educate. We advocate. We give.
The Customer Service Representative is a person who strives to answer customer questions, troubleshoot customer ordering issues, and assist dispensary operations by being the main point of communication over the phone for our patients. A passion for cannabis coupled with a strong adherence to protocol and a caring, helpful attitude are a must for this position.
Role Responsibilities
- Answer incoming calls from dispensary patients, customers, and vendors
- Aid patients asking questions regarding their medical cannabis products including methods of ingestion, packaging issues, and other areas.
- Assist in ensuring all online orders are accurately fulfilled by dispensary staff and pick-up information is provided to patients and customers
- Coordinate shipments, deliveries, and orders with dispensary managers upon arrival
- Directing patient information, orders, questions, and other miscellaneous items to the appropriate location
- Consult and console medical patients with serious medical conditions on various questions regarding their medical cannabis as needed
- Support the success of the Patient Support team as needed
Role Requirements
- Must be 21 years of age or older
- Ability to handle all customer interactions with attention-to-detail, empathy, and confidentiality
- General familiarity with medical cannabis laws, qualifying medical conditions, and the medical card application process
- A strong knowledge of cannabis and cannabis-derived products
- Outstanding verbal and written communication skills, both in-person and over the phone
- Prior call center and customer service experience is strongly preferred
- Ability to work in a fast-paced, highly demand environment
- Proven and demonstrated organizational skills
- Subject to background check per state cannabis regulations
Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Apply for this job with Curaleaf
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Tri-Healthy at Osprey and Sarasota- Retail Customer Service and Sales
Tri-Healthy
1 year ago
Tri Healthy provides local CBD and Hemp related products and other health and natural solutions.
We are looking for cannabis enthusiasts, sales professionals, current students, recent graduates, and a variety of others. Many have had success joining our team. Our history shows we prefer to promote within; the ground floor is a springboard to future growth and development within our company. We have management and team leader positions open with many new locations and projects on the horizon.
Responsibilities:
General sales demonstrations and customer service - ability to demonstrate and educate in a professional and polite manner.
General technical knowledge - Use of computers, laptops, sales POS systems, cell phones, video cameras.
Sales and Service - Strong communication ability is a must. We can educate you on everything cannabis and CBD.
What is expected of you:
Reliability
Professionalism
Positive Attitude
Excellent Verbal Skills
What to expect from us:
Professional Development
Bonus Incentives
Growth Potential
We are a small business, with two locations in Ohio and two in Florida. Our Ohio locations are at the Eastwood Mall in Niles, and the Southern Park Mall in Youngstown. Flexibility between stores is preferred. We offer a flexible or set schedule, weekly pay, bonus incentives, commission, and a very open and friendly environment.
Personal ambition is key to success in our company, we offer many directions for you depending on your skills - advertising, marketing, sales, service, management, travel for events, and more.
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Ability to commute/relocate:
- Osprey, FL 34229: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Tri-Healthy
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Lume Cannabis Co., Petoskey, MI
***$250 Sign-On Bonus***
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Dispatchers are the customer service lead of our organization. Their primary responsibilities include:
-Guiding customers through the ordering and delivery process
-Answering phones & product questions
-Creating, receiving, processing, packing orders
-Creating delivery routes for drivers
-Responding to company emails
-Maintaining a clean workspace
-Serving as the intermediary between drivers and customers prior to delivery
-Verifying IDs prior to delivery
The right person will have the following skills:
-Top quality customer service
-Excellent written and verbal communication
-Ability to quickly and effectively solve problems
-Adaptability to consistent change
-MULTITASKING!
-Basic cannabis knowledge, and the desire to learn more
-Basic algebra
-A clean federal and state background check
Job Type: Part-time
Pay: From $22.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
COVID-19 considerations:
All staff is required to wear an N-95 mask on the premises (to be provided by the company).
Ability to commute/relocate:
- Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Required)
Work Location: One location
Apply for this job with Winter Greens Delivery
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NIGHTS AND WEEKENDS REQUIRED! PT AVAILABLE
Position Description:
We are looking for Drivers and Dispatchers to deliver cannabis products to customers throughout the Redwood City/Peninsula area for Juva Delivery. As a Delivery Driver/Dispatcher, you are the “face” of the Company and are responsible for ensuring each customer receives outstanding care by providing a positive and friendly delivery experience. You'll be responsible for ensuring that our products are delivered to customers safely, efficiently, and in a timely manner. You need to be a hard-working, detail oriented, team-player who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role.
Job Location: Redwood City, CA - Local Candidates Strongly Preferred!
Reports to: General Manager, Delivery
RESPONSIBILITIES:
- Driver: Work with dispatch to deliver products to local Bay Area customers in a timely & efficient manner.
- Dispatch: Work to get driver safely and efficiently to customer
- Apply problem-solving skills to resolve issues that will arise upon delivery; help resolve customer concerns with urgency and professionalism.
- Act as a brand ambassador and answer questions from clients.
- Provide the highest level of service and safety at all times.
- Conduct pre-trip vehicle inspections at the start of every shift; maintain fleet vehicles by keeping them clean and ensuring they are empty and secure when returned; assist with vehicle maintenance.
- Relate all relevant feedback from customers to management in order to improve process and enhance the customer experience.
- Maintain proper record keeping, such as chain-of-custody documents and payments received from customers.
- Maintain and reconcile a daily cash bank issued by Juva in accordance with cash handling policies; learn and trouble shoot other available payment processing systems used by the Company.
- Must be an adept driver and always abide by all traffic laws.
QUALIFICATIONS:
- Ability to operate a motor vehicle in a variety of weather and traffic conditions.
- Exceptional customer service skills.
- Outstanding problem solving and time management abilities.
- Excellent organizational skills and attention to detail.
- Ability to work evening and weekend shifts.
- Must be able to welcome and learn new technologies quickly and effectively.
- Professional appearance.
- Comfortable with an irregular break schedule.
Education / Experience / Other:
- A valid driver’s license and a spotless driving record.
- High school diploma/GED
- Retail and/or customer service experience.
- Must successfully complete a criminal record check, Live-Scan and FBI Fingerprints required.
- Must be a minimum of 21 years of age.
Typical Physical Demands:
- Work may require prolonged sitting/standing, some bending, stooping and stretching.
- Requires normal range of hearing.
- Requires healthy vision (aided or unaided).
- Requires lifting up to 50 pounds.
Job Type: Part-time / full-time opportunity
Compensation: $18 per hour plus tips!; plus benefits (health, dental, vision & flexible benefits & PTO) after 90-day trial period.
Juva is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, citizenship status, religion, creed, age, physical or mental disability, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Application Question(s):
- Why are you interested in this job/cannabis industry?
License/Certification:
- Driver's License and clean driving record (Required)
Work Location: One location
Apply for this job with Juva Life
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Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
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Responsibilities:
Ensure all orders and discounts are properly applied in POS and accurately pushed to routing system.
Ensure all deliveries are compliant within state tracking prior to route departure.
Route all deliveries in routing system and ensure all deliveries are made on time.
Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders.
Create delivery manifests for orders.
Communicate directly with delivery driver to coordinate orders and deliveries.
Maintain a positive and open line of communication between all drivers and stores.
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Ferndale, MI 48220: Reliably commute or planning to relocate before starting work (Required)
Experience:
- cannabis Dispatching: 1 year (Required)
Work Location: One location
Apply for this job with Nature's Remedy Cannabis
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Planet X Vapor & Smoke is hiring a cashier.
We are a head shop and vapor shop combined. We do not sell Cannabis.
$17 an hour starting pay
Must have retail cashier experience or extensive experience with Cannabis accessories or Nicotine Vaporizers.
Hiring for a full time position. Shifts may be nights, evenings, and weekends.
Please make sure your resume has your job history and length of employment listed in it.
Candidates that have complete and informative information when answering the Question in the Application will be interviewed first.
Thank you
Job Type: Full-time
Pay: From $17.00 per hour
Job Type: Full-time
Pay: From $17.00 per hour
Job Type: Full-time
Pay: From $17.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekend availability
Application Question(s):
- We prefer to hire those with experience in the industry even if it is only personal experience. Thoroughly answering this question will get you an interview quockly. We are asking for your experience, not information about marijuana or nicotine. What do you know about the products we sell?
Describe any experience you have with cannabis or nicotine products?
Experience:
- Retail sales: 1 year (Preferred)
Work Location: One location
Apply for this job with Planet X
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Coastal Wellness, a licensed medical and recreational cannabis dispensary, welcomes talented individuals with exceptional customer service skills to apply and potentially join our highly-rated team. This is a retail position within the cannabis industry. Availability to work weekend shifts and holidays is expected. The Budtender is responsible for the initial greeting, helping the patient/customer with their individual confidential needs and guiding and educating them on the differences and benefits of our products. Budtenders help ensure a high level of customer satisfaction through excellent product knowledge and sales, is respectful, and builds patient confidence and trust leading to and creating repeat customer loyalty. Strict inventory controls are followed to ensure complete compliance.
All staff must be 21 years of age or older. Background screening through the City of Vista for a Licensed Cannabis Storefront Work Permit is required.
Responsibilities and Duties
Responsibilities include, although are not limited to:
- Prepare stations and ensure they are ready to go at opening time
- Welcome all guests/patients and help ensure they receive excellent customer service and receive your full attention during their transaction
- Be on time for each and every shift
- Availability on the weekend and holidays is expected
- Maintain fully stocked and clean stations at all times
- Assist with running side work, stocking and cleaning during any and all downtime
- Complete opening and closing cleaning protocol and ensure organization checklist is followed
- Participate in periodic staff meetings
- Maintain proper cash handling procedure at all times
- Inform the General Manager if any product in inventory is running low
- Wear clean logo items for your shift and check that your station is ready and prepared for your shift
- Be knowledgeable about anything and everything cannabis related
- Know any and all special promotions and daily deals including Weedmaps deals
- Participate in staff events
- Be knowledgeable and responsible regarding shared content on social media and industry trends
- Perform other duties or projects as assigned by Shift Lead, Assistant Manager or General Manager
Qualifications and Skills/ Requirements
- Must be 21 years or older
- Exceptional customer service skills
- Excellent communicator
- Precise math skills
- Organizational skills
- Attention to Detail
- Multi-task oriented
- Stress management and ability to keep composure
- High school graduate. College coursework completion is helpful
- Knowledge of cannabis strains, edibles, extracts and current products on the market is a plus
- Be clear thinking
- Team player who helps promote a positive work environment
Physical Abilities and Demands
- Ability to walk and stand for long periods of time during shift
- Able to lift up to 25 pounds, and up to 50 pounds on occasion with assistance
- Good finger dexterity, and ability to reach with arms and grasp with hands
- Ability to adjust eyes to focus and see clearly both long and close distances
- Able to speak and communicate effectively
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Coastal Wellness maintains a clean environment and updates the COVID-19 protocols in accordance with state and county mandates
Application Question(s):
- Are you 21 years of age or older, which is required to work in this industry?
- Do you have reliable transportation or a commuting plan which allows you to meet the requirement of getting to work on schedule and on time?
- Are you willing to conduct a background check (Live Scan) with the City of Vista to obtain a required work permit?
Education:
- High school or equivalent (Required)
Work Location: One location
Apply for this job with Coastal Wellness
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Customer Service Representative - Cannabis Industry
Green Roads
1 year ago
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
- Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
- Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
- Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
- Demonstrating a thorough understanding and effective performance of customer service policies and procedures
- Processing a high volume of customer orders and change notices in an accurate and timely manner
- Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
- Answering all incoming phone calls and routes the call accordingly
- All other duties as assigned
Minimum Qualifications
- High school diploma or equivalent; Bachelor's Degree a plus
- 3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients
- Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
- Experience with ERP or CRM
- Experience with help desk software (ZenDesk or other similar applications)
- Organized and time management skills
- High attention to quality of work
- High workload volume experience
- Impeccable follow up skills
- Excellent verbal and written communication skills
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The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Job Summary:
The Customer Service Specialist is responsible for a variety of duties, including providing world class customer experiences to customers, dispensing products and overseeing the inventory. This position also coordinates various events focused on education and awareness, with the goal of increasing VidaCann’s presence and business in the market. The Customer Service Specialist also serves as a driver and delivers product to customers as needed.
Essential Duties and Responsibilities:
- Greet, assist, and provide information and necessary services to customers.
- Verify customer ID and cannabis card status.
- Discuss and make appropriate product recommendations to customers based on their physician’s recommendation.
- Access and properly utilize the state’s Medical Marijuana Use Registry (MMUR) in dispensing product to customers.
- Dispense medication and collect payment via POS register, or upon delivery, in the form of approved payment methods (cash, debit, credit).
- Maintain all online pick-up orders.
- Maintain strict controls on product, cash, and patient data at all times.
- Package and deliver medications to customers from home dispensary. Collect and secure payment upon delivery.
- Establish and maintain positive relationships with customers by accurately assessing needs and providing accurate information in a timely manner.
- Maintain a safe and clean retail store environment.
- Perform daily cycle count and weekly inventory count functions. Report any discrepancies to Store Manager or Assistant Store Manager to be corrected immediately.
- Follow processes and procedures to ensure accuracy in dispensing and maintaining products and inventory.
- Ensure secured storage organization including inventory barcode on all boxes. Ensure correct labels or barcodes are on products in correspondence to batch, lot numbers before they are put out to sell.
- Restock sales floor inventory following the FIFO model (First in, First out).
- Prepare Manifest and log all returns going back with the weekly delivery.
- Perform key holder responsibilities, if applicable, to include opening and closing duties.
- Work with Dispensary Manager to identify opportunities for dispensary events. Plan and coordinate events, to include internal and external communication, logistics management, marketing, and organization of necessary information and/or materials.
- Build and maintain relationship with physicians in the area.
- Educate event attendees (patients and physicians) regarding the benefits of our products.
- Stay current with latest industry and product knowledge.
- Support all marketing and sales efforts of the company to ensure sales goals are met.
- Remain fully knowledgeable of dispensary policies, procedures and processes.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Qualifications
- High school diploma or equivalent
- Minimum of 2 years’ prior customer service related experience involving direct patient/customer interaction, preferably in specialty retail, hospitality, or health and wellness field.
- 21 years or older
- Acceptable driving record
- Ability to pass drug testing and Level 2 Florida State background check
Training will be provided to selected candidates. No prior Medical Marijuana or dispensary experience is needed.
VidaCann is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. VidaCann is dedicated to a diverse workplace. Veterans and minorities are encouraged to apply.
Job Type: Part-time
Pay: From $15.55 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with VidaCann
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CanEx delivery is a Cannabis company that offers ONLY delivery services.
** This position is not to be a delivery driver. ** This position consists of customer service. We are handling any issues or concerns that customers may have with their order or their experience with our company. Our daily tasks that are executed consists of the following :
- Sending our drivers to the location they will be delivering the Cannabis items that have been ordered.
- Responding to emails from customers.
- Accepting online orders / Updating orders.
- Sending delivery drivers to the job location they will be bud-tending to.
- Answering phone calls from drivers / customers.
- Problem solving under pressure, along with being able to multi-task.
** Shifts that are we are looking for to work 5pm-12am (may vary depending on order volume ) ** Must be *available Sat & Sun *
We are open 7 days a week from 10:30am -12am.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
Ability to commute/relocate:
- Montebello, CA 90640: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available to work weekends?
Experience:
- Dispatching: 1 year (Required)
Work Location: One location
Apply for this job with Canex Delivery
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Customer Service Specialist 2
State of Washington Office of Administrative Hearings
1 year ago
Description
Customer Service Specialist 2
Office of Administrative Hearings
Headquarters Office (Olympia, WA)
NOTE: This position is currently eligible for telework after a short onboarding/training period. Onboarding/training will take place at OAH Headquarters in Olympia, WA. Depending on business needs, hybrid or in-office work may be required.
IMPORTANT NOTICE: Per Governor Inslee’s Proclamation 21-14, state employees must be fully vaccinated against COVID-19. If you are offered this position, your vaccine status will be verified by Human Resources prior to your start date. Please note: A medical or religious exemption and accommodation may be available, after an offer of employment has been made.
About the Agency:
The 1981 Legislature created the Office of Administrative Hearings (OAH) to offer Washingtonians an independent, fair and neutral forum to hold administrative hearings on disputed matters referred by state and local government agencies. Operating out of field offices in Olympia, Tacoma, Seattle, and Spokane Valley there are currently 260 employees, including 130 Administrative Law Judges who preside over administrative hearings involving unemployment insurance benefits, child support, food assistance, medical benefits, business and professional licensing, and more. OAH conducts hearings for more than 30 agencies and 160 programs. Our referring agencies include the Employment Security Department (ESD), Department of Social and Health Services (DSHS), Department of Children, Youth, and Families (DCYF), Health Care Authority (HCA), Liquor and Cannabis Board (LCB), Department of Financial Institutions (DFI), the Office of the Superintendent of Public Instruction (OSPI), and others. For more information about OAH, please visit our website at oah.wa.gov.
Mission: To hear and independently resolve disputes between the public and state agencies with an impartial, quick, and easy to access process.
Vision: All people of Washington can meaningfully participate in their hearing and understand the result.
Values: Fairness and independence; Diversity, equity, inclusion and respect; Performance excellence; Integrity.
Goals:
- Performance Excellence: We deliver high quality, timely work.
- Convenience & Accessibility: We make it easy for people to do business with us.
- Diversity, Equity, Inclusion & Respect: We promote diversity, equity, inclusion and respect.
- Good Stewards: We are efficient, effective and accountable.
OAH Offers:
- Satisfaction of knowing your work makes a difference in the community.
- Exposure to a legal office environment.
- In-house training opportunities and professional development.
- Comprehensive benefits package.
Duties
The Customer Service Specialist 2 (CSS2) positions in our Headquarters Call Center are the faces and voices of the agency, responsible for knowing and explaining the entire range of services we provide. Because approximately 80% of this position includes answering phone calls in our high-volume Call Center, the CSS2 must have excellent communication skills, be able to effectively de-escalate situations with customers, maintain the highest level of customer service, and be a fast learner who can easily switch between multiple tasks.
The CSS2 will need to quickly acquire an in-depth knowledge of the varying appeal processes and articulate applicable administrative appeal laws and regulations for more than 30 referring agencies. This position provides assistance to other agencies, customers, claimants, employers, license holders, and Washington citizens enabling their access to fair and prompt resolutions for administrative disputes.
Duties include, but are not limited to:
Customer service by phone- Act as a focal point for OAH customers and respond to and resolve inquiries, issues and related problems.
- Help customers to understand and access OAH services.
- Answer and respond to a high volume of incoming calls:
- In a professional and effective manner, following approved scripts and guidelines.
- Providing accurate and knowledgeable answers and solutions to enquiries.
- Using OAH approved resources and good teamwork.
- Use PRISM to record all actions and interactions with customers that relate to specific docket(s) and complete Call Type survey for all calls and emails processed.
- Use a headset and other equipment provided to perform duties while ensuring safety and efficiency in the work environment.
- Use approved email templates (Quickstep and OFT), spreadsheets and other tools to provide docket specific information to (internal and external) customers.
- Assist customers by completing Requests for Hearings and submitting on behalf of requestor and directing to and helping callers with online forms (OAH public website).
- Assist customers with the OAH Participant Portal, providing guidance as well as directing them to instructions on the OAH website.
- Develop and maintain a broad knowledge base of OAH policies, practices, and procedures to assist customers and resolve their needs at first contact (first call resolution or FCR).
- Transfer calls that fall outside of the Call Center remit or require action by other OAH colleagues, as required and in a timely manner, e.g., ALJ feedback, media inquiries – where appropriate liaise with colleagues to resolve.
- Serve as an agency subject matter expert and provide customers with explanations on forms, pamphlets, and other materials.
- Undertake and participate in meetings, development and training opportunities as required.
- Show awareness during the callers needs and alert managers and colleagues if further support is needed to successfully handle the need of the caller.
- Maintain a positive approach to showcase the values and mission of OAH (reporting any issues promptly).
- Actively monitor email accounts and promptly process and/or respond to incoming emails.
- Read Orders (or other documents) as assigned and where appropriate, with an interpreter.
- Complete project work, such as eNotice (emailing hearing notice to participants), when assigned.
Qualifications
Required qualifications:
- Option 1: Four (4) years of experience providing assistance to customers regarding inquiries, complaints or problems.
- Option 2: An Associate's degree AND two (2) years of experience providing assistance to customers regarding inquiries, complaints or problems.
- Option 3: A Bachelor's degree.
Preference may be given to candidates with the following desired qualifications:
- Proficiency in Microsoft Excel, Word, and Outlook.
- Experience answering telephones in a high call volume environment.
- Experience analyzing data and reports and making recommendations based upon the analysis.
- Experience working in a legal environment with demonstrated knowledge of legal concepts and the ability to convey them concisely to others.
Supplemental Information
How to apply:
To begin the online application process, click the green "Apply" button on this announcement at careers.wa.gov or governmentjobs.com. To be considered for this position, you must include the following information in your online application and complete the supplemental questionnaire. Application materials must clearly show how you meet the qualifications for the position in order to be considered.
Application must include:
- A letter of interest describing what interests you in this position and what makes you a viable and competitive candidate.
- A resume highlighting relevant experience AND a completed online application profile that includes education and employment history.
- A minimum of three professional referenceswith your application, including at least one supervisor.
- A professional reference is defined as an individual who has either been paid to supervise your work or worked directly with you and can attest to your work performance, technical skills, and job competencies. If your references do not meet these criteria, please include non-related professionals, such as educators or other professional associates.
OAH is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email us at [email protected]. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
Apply for this job with State of Washington Office of Administrative Hearings
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Are you interested in working in a high volume retail shop? We are seeking a highly organized self starter who is motivated to grow within our well established business. Our company thrives on giving the best customer service and product knowledge to our customers. We are a medical and recreational supply company that has been established since 2016 and continue to grow strong. Every week we offer staff training on any new products that come in and for inventory we currently carry. All of our employees are trained and given the necessary tools to succeed.
We are expanding rapidly and will have room for personal growth within the company. Not only will you get paid hourly but you will also have tips split at the end of every shift. The ideal candidate should possess the following skills but is not limited to:
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Knowledge of cannabis required
- One year of retail or other applicable customer service experience required; cannabis industry experience preferred
- Must be able to accommodate scheduling expectations including weekend and evening hours
- Basic computer skills, Point of Sale software, and cash management
- Must be of legal age to sell cannabis
- Basic mathematical skills and an ability to handle money and give correct change
- Basic reading skills
- Excellent communication skills
- Customer service
- Cash register skills
- Positive attitude
- Great work ethic
- Must be 21 years of age
- Must complete full background check
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Welcoming each guest personally using enthusiastic words, tone, and body language
- Verifying proper paperwork, documentation, and ID for guests
- Working as a team to maintain an effective atmosphere and efficient service
- Cleaning, stocking, and organizing dispensary; working with others to keep all areas cleaned and stocked in accordance with the Company’s standards at all times
- Inputting orders in a timely and accurate manner, collecting money from guests for products purchased, and making appropriate change
- Quickly and precisely handling cash and debit transactions while always maintaining a balanced cash drawer
- Maintaining up to date knowledge of industry trends and products offered
- Restocking and organizing product displays
- Updating menus and signage with informative and visually appealing information
- Performing other duties as assigned
We are a respectful and inclusive workplace with equal employment opportunity for all.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All customers can wear a mask if they choose to. The store is sanitized on an hourly basis.
Application Question(s):
- Are you 21 or older?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Drgreenrx
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The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Highly Concentr8ed is a manufacturer and distributor of hemp derived cannabinoid products. Join our mission to deliver the highest quality products at the most affordable pricing with guidance every step of the way.
We are currently seeking a team member to help full time as a Customer Service Representative.
Our ideal candidate is eager to learn and ready to become a core member of the team. We are looking for individuals with high motivation and a desire to grow with us. We want well rounded and balanced people who think outside the box in order to achieve goals. Consider this a start your career in the space and build your foundation for success. As we continue to grow, there will be significant opportunity to advance and climb the ladder.
Customer Service Representative will be responsible for:
- Attention to detail is a strict requirement
- Becoming an HC8 Products expert
- Answer incoming chats
- Answer incoming phone calls
- Responding to CS cases on Zendesk
- Responding to wholesale clients via email / phone calls
- Send out invoices to retail / wholesale clients
- Reaching out to clients for order edits / updates
- Verify customer order information by reaching out to customers
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Must be able to meet Customer Service quotas, such as closing cases out within the time frames given
- Complete miscellaneous administrative tasks within the time frames given such as data entry, research, presentations, ect.
- Handle social media customer service requests
- Help grow social media accounts through interactions with others on social media when time permits
Ideal Candidates should have:
- 1+ years of experience in the cannabis industry
- 1+ years experience in customer service is a must
- Has knowledge about the hemp & cannabis industry
- **Attention to detail is a strict requirement**
- Experience with handling and growing social media accounts is a plus
- Experience in sales is a plus
Hours Required: 9am - 5pm, Monday thru Friday.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Sarasota, FL 34237: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Concentr8
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
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Shift Lead/Budtender Part Time (Strong Customer Service Experience Req'd)
Kind Farma
1 year ago
We are looking for a bright, friendly, and enthusiastic Shift Lead/Budtender (Part time) to join our Kind Farma team at our Davis, CA dispensary! Qualified candidates must be self-driven, dependable, organized, and have prior shift lead experience. Overall, we are looking for someone who will deliver consistent and positive customer experiences.
Essential Functions:
- Provide Excellent customer service
- Detail oriented
- Key holder
- Strong organizational skills
- Understanding of duties or delegated tasks
- Advanced product knowledge
- Cash handling
- Manage time efficiently and effectively
- POS operations including creating new orders, adjusting open orders, adding items, discounts, applying loyalty points, cashing out orders
- Pass on information to upper management from customers and vice versa
- Ensure adherence to legal and company policies and procedures
- Communicate effectively with upper management and coworkers
- Work with others to create a positive environment to best serve our customers
Minimum Qualifications: The requirements listed below are representative of the knowledge, skill, and ability necessary to successfully perform the essential functions of the position.
Education and Experience:
- High School diploma (Required)
- Regulated Cannabis Industry: 1 year (Required)
- Cash handling: 1 year (Required)
- Shift Lead Experience: 1 year (Required)
- Budtending: 1 year (Preferred)
- Retail/Hospitality Industry: 1 year (Preferred)
- Sales/Customer Service: 1 year (Required)
Communication Skills:
- Must possess proficient English skills, both written and verbal.
- Must possess effective oral communication and interpersonal skills with ability to deal with all levels of personnel in a professional and effective manner.
- Ability to create and compose written materials with proper English grammar and punctuation.
- Ability to communicate clearly with employees, management, and team members.
- Ability to convey information in a clear and concise manner.
- Ability to communicate effectively in a multi-cultural business environment.
Knowledge and Abilities:
- Must be a self-starter with a strong sense of self-development.
- Demonstrated problem-solving skills and time management skills.
- Demonstrated approachability and customer service skills.
- Possess a strong attention to detail and accuracy.
- Ability to understand regulations, in particular cannabis retail markets.
Physical Demands: The physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this position.
- Ability to frequently bend and/or twist at waist/knees/neck to and from seated position while working at desk/bench and reaching for equipment.
- Ability to frequently communicate with others.
- Ability to maintain long periods of mental alertness and attention to detail while setting priorities, meeting critical deadlines, and following up on assignments.
- Ability to stand and/or walk for extended periods of time.
- Ability to push and/or pull up to thirty (30) pounds.
- Ability to lift or carry up to thirty (30) pounds.
- Ability to function in an environment with frequent interruptions.
- Ability to deliver quality results under high pressure deadlines in a fast-paced environment.
- Ability to demonstrate normal manual dexterity and eye-hand coordination; maintain corrected hearing and vision to normal range.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.
- Primarily a heavy trafficked retail setting in a cannabis dispensary with moderate noise levels.
Job Type: Part-time (Ability to work a flexible schedule including holidays, nights, and weekends with a minimum of 24 hours of availability per week)
***Must be available for EVENING and WEEKEND shifts.***
**Applicants must be at least 21 years of age and have a valid California driver’s license as well as being willing to complete a background check.**
If this sounds like a good fit, and you are interested in joining our team, please send a cover letter demonstrating your experience and your resume.
Veterans are encouraged to apply!
We are an equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Shift Lead: 1 year (Preferred)
- Legalized Cannabis Industry: 1 year (Required)
Work Location: One location
Apply for this job with Kind Farma
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Customer Service/Bud Tender/Cashier/Sales Associate
Job description
We are Cannabis General Retail Store in Cohutta Ga. We are looking to Grow our Staff. Experience is needed, must be friendly and outgoing and Goal oriented with the drive to match. We will train you as a Bud Tender using Dept. of Agriculture approved cannabis Handling, Trimming, Weights and Scales and packaging. You will be working in a store front as Bud Tender/cashier. Responsibilities: *Everyday starts with a brief team meeting to discuss next shift details, Including but not limited to Drawer Open/Close, Completion of Expendable/ Product expiration times and restocks for change of shift. 15 minute arrival before your scheduled shift is required or more if needed. Open availability required.
Duties and Responsibilities
Cashier
Full-Time
$8.00/hr
345 WOLFE St. COHUTTA, GA 30518
Using a POS system efficiently and with speed. Basic Customer Service Skills. having the ability to Learn/Teach/Follow instructions, help customers purchase their items. Understanding all S.O.P's for Cannabis, Basic cleaning and product handling. Providing excellent customer service by educating the customers about cannabis.
Schedules are as Follows:
- Available to work afternoon shift and weekend shifts
Benefits
- Instore Employee discount
- Performance Bonuses Available
Requirements
- Must be at least 21+ years old
- Can lift 35 lbs
About Snicklefritz
Snicklefritz is a Cash/Debit & Carry type Cannabis service and convenience Retailer. Our mission is to be the one-stop shop for savings, selection, and service, seven days a week, with everything from quick grab breakfast or Lunch and Snack, Tobacco, Vape, Cannabis, Ect needs. We Are new to the Cohutta Retail Area and look to be the low-cost foodservice and Quick stop/convenience provider in the town of Cohutta...
Job Type: Full-time
Pay: $7.25 - $8.00 per hour
Benefits:
- Employee discount
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Cohutta, GA 30710: Reliably commute or planning to relocate before starting work (Required)
Experience:
- POS: 1 year (Required)
- Sales: 1 year (Required)
- Basic math: 1 year (Preferred)
- Cashiering: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
Apply for this job with Snicklefritz Incorporated
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Lume Cannabis Co., Petoskey, MI
***$250 Sign-On Bonus***
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Sales Representative/Customer Service Representative
Cooljarz.com / Earthwise Packaging
1 year ago
Job Summary
CoolJarz is looking for a talented, motivated, take-charge representative to join our team. We need a real doer, team player with a colorful personality to help our company grow. Our office is extremely dynamic and fast-paced. If you make things happen, take the bull by the horns, like to have fun, — we’d love to meet you! Serious applicants only need apply.
About CoolJarz
CoolJarz is an injection molding company in Tustin, CA. We design, manufacture and sell a variety of custom eco-friendly child-resistant containers and innovative systems for the Cannabis Industry. For more information go to www.CoolJarz.com
Job Duties:
- Be a team player in our sales team
- Grow existing accounts
- Meet or exceed territory sales quotas
- Establish and maintain accounts
- Build relationships with cannabis growers, processors and retailers
- Survey the industry and target specific accounts using published regulatory data basis, social media outlets, trade journals and magazines
- Qualify new prospects
- Sell stock products as well as custom branded packaging products
- Work with production and follow through with orders processed daily
- Customer Service
- Manage company Sales email
- Receive and process orders
- Make and receive sales calls and answer customer inquiries
- Greet clients
Requirements:
- Experience in the Cannabis Industry is a plus
- Multi-task and prioritize projects
- Detail oriented
- Excellent organizational skills
- Works well under pressure
- Strong phone etiquette
- Proficient in Microsoft Office (Excel, Word, Outlook)
- QuickBooks knowledge preferred
Job Type: Full-time
Pay: From $22.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Covid-19 vaccination required
Ability to commute/relocate:
- Tustin, CA 92780: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Preferred)
Work Location: One location
Apply for this job with Cooljarz.com / Earthwise Packaging
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- Attendance: Reliable attendance and timeliness is key to our success.
- Retail Sales: Accurate cash handling, product education, checking ID, and friendly service.
- Customer Service: Exceptional customer service skills, and the ability to build and foster long-term relationships with our customers and patients.
- Uphold Standards: Maintain and follow all bgood rules, standard operations, processes and procedures, as well as local and state regulations.
- Be clean and organized: Keep your work space neat, tidy, and sanitary. Must perform general cleaning duties as requested.
- Records keeping: Counting the cash drawer and keeping track of inventory. Maintain accuracy and thoroughness to improve and promote quality. Working in the medical shops requires tracking patient profiles and member status.
- Communication: Updates and information from the company will come in a variety of ways, including email, Gusto, verbal, and posted in the stores.
- Trainings: Every two years, as a member of the sales team you will be required to complete a one-day Responsible Vendor Training - You must get this training before your 90 day probationary period is over.
- Endurance: Ability to stand and be active, including holding conversation, for hours at a time.
- Additional Tasks: Other duties as requested by the leadership team.
* Must be able to multitask and work independently!
* Must have reliable transportation.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Denver, CO 80234: Reliably commute or planning to relocate before starting work (Required)
Experience:
- POS: 3 years (Required)
- Sales: 5 years (Required)
- Retail sales: 5 years (Required)
- Basic math: 10 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with bgood
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Looking for personable people to join our fun customer service team.
Green Gorilla offers flexible & steady schedule, an enjoyable atmosphere, and a $11.75hr+ base pay depending on experience.
We rotate hourly between three stations so that we all have a balanced workload and equal experience. (2 customer service stations + 1 general chore station)
We have flexible weekday morning shifts available including 6:30 AM to 3 PM and 10 AM to 3 PM
Please submit your resume to apply. See ya soon!
Work Location:
- Smithfield
Work Remotely
- No
Job Type: Part-time
Pay: From $11.75 per hour
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
Apply for this job with Green Gorilla Car Wash
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The West Seattle Marijuana Store has been providing outstanding customer service in the legal cannabis industry since 2015.
Our foremost goal is to provide a professional, memorable customer service experience so that customers tell their friends to shop with us. We strive to give each customer the product that meets their needs at a price that fits their budget.
- No quotas or high-pressure sales. Earn $20 an hour, with opportunities to be regularly reviewed for pay increases!
- No previous cannabis industry experience is required!
- Work a regular, fixed schedule that includes 3 ½ days off every week! Work three open to close shifts (not consecutive days) a week, plus a short shift for a guaranteed 40 hours. One of your shifts must be a Saturday or Sunday.
- Get up to 72 hours a year of Paid Time Off plus 6 paid holidays.
- We only promote from within. Real opportunities for growth within the organization!
Sales associates with a history of jobs that lasted 2 years or more will rise to the top of the list for consideration!
We’re located in the White Center neighborhood situated between West Seattle and Burien.
Customer service, Retail, Sales, Cannabis, Budtender
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 12 hour shift
Weekly day range:
- Weekend availability
Work Location: One location
Apply for this job with The West Seattle Marijuana Store
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Company
We aren’t like other Cannabis brands. We’re actually our own brand. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. We control the entire process from start to finish, so we can ensure it’s exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
The Position
As a Luminary (Budtender/Customer Consultant), you are friendly, welcoming, outgoing and committed to providing premium customer care for our customers, who is excited to represent our variety of top shelf flower, concentrates and infused products. We're looking for a long-term addition to our team: we're committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exquisite care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you'll get to join an incredible family of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
The Responsibilities
- Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment
- Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter
- Comply with established state, local and company policies and procedures
- Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service
- Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests
- Advising patients on proper safety measures to follow when consuming cannabis
- Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders
- Handle completely and accurately cash and discount application
- Verify proper paperwork, documentation and ID of all customers
- Maintaining proper patient information and records
- Verifying proper identification and paperwork from patients
- Weighing and packaging products as needed
The Qualifications
- Exceptional interpersonal and customer service skills
- Self-motivated with a positive attitude, team-oriented and disciplined work ethic
- Detail-oriented; able to stay organized and on task in a fast-paced environment
- Previous retail cannabis experience strongly preferred
- Experience handling cash transactions and maintaining a balanced drawer
- Ability to perform to sales goals and team goals
- 3+ years of experience in a retail environment
- 2+ years of cannabis retail experience preferred
- High School Diploma
Additional Requirements
- Minimum of 21 years of age
- Must pass any and all required background checks
- Must remain compliant with all state and company rules and regulations
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Lume Cannabis CO
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who we are:
CenTex CBD is a family ownedcannabis company based in Central Texas with 3 retail locations. We are collaborative, social, customer-centric and our goal is to help as many customers improve their health with our products and help as many employees as possible afford a living.
We sell products that are age restricted, so we are currently only considering applicants that are 21 and up.
Cannabis experience is a plus, however we are willing to train the correct person for the job.
We sell superior quality cannabis products and also manufacture some items in our Round Rock location.
Responsibilities include:
Educating customers and assisting them with their purchases
Inventory Management
Manufacturing Assistance
Shop Maintenance (Light Cleaning)
*Not completing assessments and/or not answering screening questions will result in a REJECTION*
Mandatory
- MUST BE 21
- MUST BE AVAILABLE NIGHTS & WEEKENDS
- Our current store hours are Monday-Saturday 10am-8pm and we plan to Re-Open on Sundays in November
- You can expect around 30+ hours per week.
- You will physically need to be able to stand/sit for a couple hours at a time while manufacturing products. Also you will need to be able to lift 35+ pounds occasionally.
FYI-Doing drugs or alcohol of any kind are not allowed at work. There will be a zero tolerance policy when it comes to being 100% sober at work at all times.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Application Question(s):
- What do you think makes you a good candidate for this position?
- Are you over 21?
Education:
- High school or equivalent (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: One location
Apply for this job with CenTex CBD
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.