Cannabis Jobs in Watertown, MA
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Browse 29 cannabis jobs in Watertown, MA in April 2024, at companies like Ethos Cannabis, Ayr Wellness, Sira Naturals, and Bud's Goods + Provisions, including positions such as Cannabis Product Associate, General Manager, Cannabis Patient Care Associate, and Customer Service Liaison - Retail Security Team.
More than 30+ days
Shift: 1:30-9:30pm 5 Days, 3 Week Rotating Schedule
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summar
y
The Retail Security Team - Customer Service Liaison is responsible for ensuring the safety and security of the staff, guests, vendors, and premises of the Retail Dispensaries.
Duties and
Responsibilities
- Secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points.
- Acts in the role of dispatcher during product home deliveries as needed.
- Makes secure and monitored home deliveries with the Retail Home Delivery Drivers when needed.
- Secures premise by supervising product deliveries to the dispensaries.
- Obtains help by sounding alarms and/or contacting the proper authorities.
- Prevents losses and damage by reporting irregularities by monitoring internal and external operations via CCTV, informing violators of policy and procedures, reporting trespassers to local authorities.
- Assists the Head of Retail Security with compiling reports by recording observations, information, occurrences, and surveillance activities and communicating those concerns regularly.
- Maintains environment by monitoring and setting building and equipment controls, including controlling visitor access.
- Become familiar with the Cannabis Adult Use and Medical Use regulations.
- Maintains Company’s stability and reputation by enforcing and complying with company policies and legal requirements.
- Reports all facility safety and security issues to management.
- Assists in fostering a positive work environment, treating everyone with dignity and respect while perpetuating a curiosity for “everything cannabis”.
- Manage and report to Head of Retail Security on security incidents and threats.
- Maintain and review security records; periodically report to Head of Retail Security on trends, anomalies, and concerns.
- Other duties as assigned
Qualifications
Minimum 21 years of age- Must have strong interpersonal skills to greet and manage patient/customer or employee interactions
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check
- Steady employment history
- Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
- Communicates well with employees, customers, and patients
- Strong attention to detail, and able to record information accurately
- A positive attitude
Education
- High School Diploma, GED, or equivalent is required.
Experience
- 1-3 years
Knowledge, Skills and Abilities – describe the knowledge, skills and abilities required to perform essential functions
Ability to handle interactions with irate customers in a professional manner- Ability to escalate employee, patient or customer issues properly or to the proper personnel/management
Direct reports
No direct reports
Working conditions
While performing the duties of this job, this position incumbent is regularly required to visually observe, talk and hear. In addition, this position incumbent is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.
Physical requirements
Must be able to constantly remain in a stationary position in the security booth or in company vehicle.- The person in this position needs to frequently move about the inside and outside of the facility.
- Constantly operates a CCTV system, computer, and other equipment such as a cell phone and GPS.
- The person in this position frequently communicates with staff, visitors, and vendors regarding security procedures. Must be able to exchange accurate information in these situations.
- Frequently lifts, loads, unloads, moves, positions, and transports items up to 50 pounds.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.
Apply for this job with Sira Naturals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Summary
The Wholesale Account Manager is responsible for managing wholesale accounts, acquiring new business, assisting with new products launches and driving sales for our wholesale department. We are looking for a sales-oriented individual that can build strong relationships with our wholesale partners and serve as a brand ambassador for our products and services. This position works with the sales team and cross-functional partners to meet our financial forecast and obtain year over year growth. The Wholesale Account Manager reports directly to the State Wholesale Manager.
Duties and responsibilities or (Essential Functions)
- Execute all sales efforts for our wholesale accounts.
- Develop new accounts, drive sales with existing accounts and establish key customer relationships
- Meet or exceed sales targets on a monthly, quarterly, and annual basis
- Monitor customer, and competitor trends and provide a periodic market analysis
- Maintain regular communication and perform a rotation of dispensary visits with our customers
- Schedule, coordinate and execute events to promote our brand and educate our partners and patients on our products
- Build upon our existing base of customer relationships and industry expertise
- Provide regular updates on the status of our wholesale accounts
- Develop promotional plans, advertising programs, and educational initiatives to drive sales with customers
- Source and monitor new business opportunities and assist with sales contracts
- Maintain and update a database of contacts for each of our wholesale partners
- Create excitement and coordinate the launch of new wholesale products
- Solicit wholesale orders and assist in the customer facing fulfillment process
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, full support of our purpose, goal, and key objectives.
Qualifications
A strong track record in B2B sales- Bachelor’s degree and/or at least 4 years’ experience in B2B wholesale sales preferred
- Proven results with achieving growth and building customer relationships
- Excellent oral and written communication skills
- Excellent people and time management skills
- Ability to recognize and respond to changing trends and priorities
- Knowledge of and experience in the cannabis industry preferred, but not required
- Ability to coordinate multiple projects and meet deadlines
- Ability to multitask, prioritize and manage time efficiently
- Always demonstrates high ethical and professional standards
- Demonstrates honesty and integrity and behaviors in accordance with the company vision, mission, policies and procedures
- Must have own auto, valid driver’s license, and insurance
- Is willing to travel as needed
Working conditions
After-hours work required for business meetings, events and customer relations including nights and weekends as needed.
This position requires frequent travel within the assigned territory.
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Wholesale Account Representative, Massachusetts - East
Ethos Cannabis
1 year ago
Wholesale Account Representative, Massachusetts - East
Ethos Cannabis - Hybrid
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of medical marijuana in Pennsylvania, Massachusetts, Maryland, and Ohio. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Position Summary/Objective
The MA East Wholesale Account Representative is responsible for leading and optimizing the organization's wholesale capabilities throughout Eastern Massachusetts. This position supports and consults with numerous groups and departments throughout Ethos and will work closely with Marketing, Cultivation, Compliance, Finance, and/or Legal. The MA East Wholesale Account Representative will develop strategies to exceed revenue targets by identifying new prospects and opportunities in the market. This position will identify, maintain, and grow strong business relationships with decision makers for managed accounts. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
The ideal candidate has demonstrated outside sales acumen and possesses relevant character traits as an outgoing, organized, self-motivated deal closer. Previous marijuana experience is a plus but not required; however, all candidates should have some familiarity and comfortability with the product.
Responsibilities
- Strategize, set, and achieve (even exceed) sales goals
- Attain conversational fluency with regards to the industry generally and our product portfolio specifically, including all form factors, attributes, effects, and technical data
- Educate, engage, and train all tiers of the wholesale channel on Ethos Cannabis brands and product lines to increase sell through of a product mix or portfolio of goods customized for the retail location and their customers
- Maintain an awareness of market behavior, knowledge of all aspects of the industry and sales trends, the competition and ability to communicate and drive a successful sales model that responds accordingly
- Proactively builds touchpoints and a weekly schedule to keep the market sales on track to hit all sales quotas and goals
- Set efficient delivery and order fulfillment deadlines, and manage expectations with the internal team, as well as the customer
- Provide input to improve sales performance and identify opportunities for growth
- Reports to the Director of Wholesale
Qualifications Education:
- College degree strongly preferred
Work Experience:
- 1-3 years of Wholesale Account Management experience
- Experience with B2B deal negotiating, relationship management, inventory management/systems, and logistics
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Excellent communication and negotiation skills
- Hands on experience in sales and an ability to deliver excellent customer experience
- Demonstrated process-oriented skills
- Excellent communication and people skills
- High level of integrity and a strong work ethic
- Ability to effectively manage multiple priorities while meeting deadlines
- Highly organized with an attention to detail
- Proficiency in computer usage including inventory management, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret reports relating to inventory performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Significant amount of time traveling through Eastern Massachusetts
- Must have reliable transportation and clean driving record
- Must pass stringent state background test requirements
Compensation:
- This position is classified as Exempt and is not eligible for overtime pay.
- This is a remote position with a significant amount of travel required.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Fulfillment Specialist
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Fulfillment Specialist is responsible for processing and fulfilling orders and assisting with maintaining the smooth flow of medical cannabis from intake to point-of-sale, while maintaining a stellar online menu for optimum patient satisfaction and education. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help implement this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Fulfillment Specialist to provide order management expertise and support the Company's growth trajectory. The ideal candidate has the ability to adapt to our business model and has demonstrated experience, as he or she will be given significant responsibility over the inventory function of our business. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities:
- Fulfill incoming orders with high accuracy
- Effectively utilize the state-mandated point-of-sale software
- Ensure accurate and up-to-date inventory is reflected on our online menu by conducting frequent inventory assessments of products in the fulfillment and point-of-sale areas
- Immediately report any inventory discrepancies to the Dispensary General Manager for further action
- Assist with monthly inventory audits
- Assist with daily opening and closing procedures
- Maintain compliance with all Company policies, standards, values, and procedures
- Participate in staff training and maintain product and industry knowledge
- Assist with and receive product deliveries
- Follow directives of the Assistant Manager or General Manager
- Reports directly to the General Manager
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
- Combination of education and work experience will be considered
Work Experience
- Data entry experience required
- Experience in warehouse inventory control or related area helpful
- Experience as Assistant Inventory Manager or Product Associate in retail dispensary is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and employee training programs is critical
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Cannabis experience and knowledge preferred
- Excellent analytical and reporting skills
- Comfortable working in a fast-paced environment
- Knowledge of computer and office equipment and programs; proficiency in computer usage including retail point-of-sale software, MS Office applications (MS Office Word, Excel and Outlook), and more
- Above average math skills
- Ability to focus with a high-level attention to detail
- Strong problem-solving skills, including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Ability to maintain confidentiality with absolute reliability and honesty; high level of integrity, and strong work ethic
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Willingness to be cross-trained
- Exceptional team player with strong communication skills
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multi-generational environment
Other Requirements:
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Ability to spend extended time sitting, walking, bending, and reaching
- Must pass stringent State background test requirements
Compensation:
- Approximately $18/hour
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications:
Education:
- Minimum of a high school degree required; college degree preferred
Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check - certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
Compensation:
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Assistant General Manager of Dispensary
Ethos Cannabis
Website: www.ethoscannabis.com
Company Overview:
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective:
The Assistant General Manager of Dispensary is responsible for assisting in managing a team of dispensary employees for the Company's cannabis dispensary retail store. This position will involve supporting the General Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Assistant General Manager will serve as a General-Manager-in-Training, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Assistant General Manager will operate the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Assistant General Manager of Dispensary to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all patients and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is necessary.
Responsibilities:
- Understand and assist the General Manager with weekly and monthly sales information
- Assist the General Manager with employee schedules and managing employee work hours and vacation request
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager and employees to meet and exceed sales goals
- Assist with performance reviews of dispensary employees on a regular basis
- Inform employees of new updates and general developments in the Company
- Support the General Manager in evaluating applicants by discussing job requirements and applicant qualifications with human resources; interview applicants on a consistent set of criteria
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager
- Assist General Manager with regular and random inventory counts of medical cannabis, ancillary products, and dispensing supplies
- Accommodate scheduling expectations by supervising retail dispensary store a minimum of 40 hours per week, including weekend, evening, and holiday shifts
- Supervise dispensary Product Associates during General Manager's absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, dispensary strategies, and specific projects at the dispensary level that may be assigned by the General Manager
- Report directly to the General Manager of Dispensary
Qualifications:
Education:
- Minimum of a bachelor's degree required
Work Experience:
- Previous experience in a cannabis retail environment is required
- Thorough understanding of state and local medical Cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver's license or state ID card; authorized to work in the U.S.
Compensation:
- Annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
People & Culture Generalist (Hybrid)
Ethos Cannabis - Massachusetts
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
Ethos Cannabis is seeking a People & Culture Generalist who will support the People and Culture function while adhering to regulations and state laws. This role will play an integral part in our People & Culture Team, serving as a subject matter expert responsible for all local employee relations investigations. The ideal candidate will have a working knowledge of people relations and generalist experience and will help positively impact our team member experience overall. This candidate will ensure that all team member records are maintained with confidentiality, accuracy, and compliance in mind. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for a person in this position to help lead and implement this vision with a growth mindset.
Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis and the ability to quickly learn the industry regulations.
Responsibilities
- Support managers and team members at various locations, being a one point of contact for people relations activities including fielding questions pertaining to our handbook, policies, guidelines, best practices, as well as leave of absence and FMLA and other questions.
- Partner with managers for discipline or performance issues and participate/conduct people investigations while consulting with the People Relations Manager.
- Helps to maintain a positive people relations climate by facilitating discussions or by providing consistent advice and guidance to managers and team members for problem resolution of work-related conflict.
- Maintain internal operating procedures and controls for managing, coaching, and training team members and teams, being a support for leaders throughout Ethos.
- Escalate complex people relations matters to People & Culture leaders as needed.
- Ensure policies and procedures remain compliant with applicable regulations, state and federal laws including Fair Labor Standards Act (FLSA) laws, ADA, ACA, HIPAA, FMLA, PFML, COBRA, DOL, and ERISA.
- Supports People and Culture in conducting employee relations investigations.
- Reviews and provides constructive feedback on corrective action documentation and recommends/escalates the appropriate level of corrective action.
- Assist in enhancing the team member onboarding experience, partnering with the Talent Acquisition Specialist and managers to ensure new hires receive the proper information and resources.
- Assist in background checks and compliance tracking according to state regulations and requirements.
- Administer new affiliations/agent registrations and renewing all existing agent registrations on an annual basis.
- Maintain accurate accounts for new hire entries, position and salary changes, location transfers, separations, and other employee actions. Periodically run audits to ensure data is accurate and captured correctly.
- Manage the offboarding process for team members exiting the organization, ensuring cross-communication between all functions including management, Talent Acquisition, IT, Compliance, Payroll & Benefits. Manage unemployment claims as needed.
- Compete exit interviews on all voluntary separations, maintain accurate records of information and track trends on feedback.
- Collaborate with functional leaders in developing and implementing a best-in-class team member experience including training, performance review guidance, and support.
- Accurately interprets Ethos' policies and procedures to managers and employees.
- Maintain team member records with employment files and accurate data in the HCM
- Partners with members of People & Culture to track trends and concerns, escalating to issues as needed.
- Reports directly to the People Relations Manager of People & Culture.
Qualifications
Education:
- Bachelor's degree in human resources management, business administration, or equivalent business experience preferred
- SHRM, PHR, or HRCI, certification preferred
Work Experience:
- Minimum of 2-3 years of generalist experience with a focus on employee relations and proven track record in Human Resources in a competitive, dynamic environment.
- Demonstrated experience building strong partnerships with managers and employees.
- Demonstrated experience with employee relations matters, including corrective actions, coaching/training and leaves of absence administration.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties.
Capabilities and Skills:
- Strong communication and people skills
- Quick learner and self-starter who can work independently or within a team environment
- Ability to work with individuals from all levels of the organization
- High level of integrity and a strong work ethic
- Maintain team member confidence and keeping information confidential
- Strong track record of accomplishing strategic business objectives
- Proficiency in computer usage including MS Office applications, email, HCM, online conferencing
- Strong problem-solving and analytical skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment and while working remotely
Compensation:
- Annual salary with additional incentive compensation.
- This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of team members on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or team member.
Apply for this job with Ethos Cannabis
Apply now →
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Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Security Guard is responsible for ensuring the safety and security of the staff, guests, vendors and premises of the facilities. Additionally, the Security Guard will assist as needed with the delivery of company products via company vehicles either as a driver or passenger.
Duties and Responsibilities
- Secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points.
- Makes secure/monitored deliveries from company dispensaries and other customer locations as needed.
- Acts in the role of dispatcher during product deliveries as needed.
- Obtains help by sounding alarms and/or contacting the proper authorities.
- Prevents losses and damage by reporting irregularities by monitoring internal and external operations via CCTV, informing violators of policy and procedures, reporting trespassers to local authorities.
- Completes reports by recording observations, information, occurrences, and surveillance activities.
- Maintains environment by monitoring and setting building and equipment controls, including controlling visitor access.
- Become familiar with the state cannabis regulations.
- Maintains Company’s stability and reputation by enforcing and complying with company policies and legal requirements.
- Reports all facility safety and security issues to management.
- Assists in fostering a positive work environment, treating everyone with dignity and respect while perpetuating a curiosity for “everything cannabis”.
Qualifications
- High School Diploma, GED, or equivalent is required.
- Multitasking experience is strongly required.
- Proficient in Microsoft Office – specifically Word, Excel, and Outlook Email.
- Valid driver’s license is required.
- Must stay current and adhere to all policies and regulations of the state cannabis agencies.
- Must meet age requirement as outlined by state cannabis agencies.
- Able to pass all background checks/fingerprinting as required by state cannabis agencies.
- Able to provide valid badging/credentials as required by state cannabis agencies.
- Able to accommodate scheduling that may include varied shifts, weekends and holidays.
- Maintain regular and punctual attendance.
- Strong attention to detail and situational awareness.
Education
- High school diploma/GED required
Experience
- 1-3 years
Knowledge, Skills and Abilities
- Previous employment in driving and/or security preferred.
- Familiar with operating and monitoring of security cameras and access systems.
Direct reports
- No direct reports
Working conditions
- Regularly works in outside conditions that included inclement weather, heat and humidity.
- The person in this position may be exposed to dust, kief, cleaning chemicals and fumes. Although systems are in place to remove these byproducts, there is still exposure to some degree.
- Must be able to work flexible days/times. Working alternative shifts, weekend days and past business hours are required sometimes with little notice.
Physical requirements
- Must be able to constantly remain in a stationary position in the security booth or in company vehicle.
- The person in this position needs to frequently move about the inside and outside of the facility.
- Constantly operates a CCTV system, computer and other equipment such as a cell phone and GPS.
- The person in this position frequently communicates with staff, visitors and vendors regarding security procedures. Must be able to exchange accurate information in these situations.
- Frequently lifts, loads, unloads, moves, positions and transports items up to 50 pounds.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Sira Naturals
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General Manager of Dispensary - Watertown MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
Compensation:
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Watertown, MA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Retail management: 4 years (Preferred)
Work Location: One location
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Product Associate - Watertown, MA 02472
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education: Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Open availability/flexibility to work weekdays & weekends, including some holidays
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on State medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Application Question(s):
- Based on state regulations to be a dispensary employee, are you at least 21 years or age?
- Are you available to work on a full-time basis that will include weekdays & weekends?
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Manager of Dispensary - Watertown MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
Compensation:
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Watertown, MA 02472: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Retail Store Managers: 2 years (Preferred)
Work Location: One location
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Shift Lead of Dispensary - Watertown, MA 02472
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The full-time Shift Lead of the Dispensary is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Shift Lead will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Shift Lead will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Shift Lead to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer. Ensure accuracy in cash handling at POS and assume progressive cash management duties as guided and directed by General Manager.
- Adhere to company Standard Operating Procedures
- Understand and assist the General Manager with weekly and monthly sales information
- Maintain a friendly, courteous and professional demeanor at all times
- Coach and support other team members, including Product Associates
- Ensure that the store is clean, safe, and presentable for clients
- Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
- Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
- Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Product Associate’s shift
- Assist with training of all new employees as well as the re-training of existing employees when needed
- Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
- Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
- Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
- Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
- Strive to become familiar and proficient at all other tasks and duties of the General Manager.
- Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
- Supervise Product Associates during General Manager’s absence or when directed
- Complete other duties as assigned by General Manager
- Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager.
- Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred.
Work Experience:
- Previous experience in a cannabis retail environment preferred
- 1-2 years retail management experience required
- Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
- Strong attention to detail, organization skills, and time management abilities
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Exceptional cash management skills
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card; authorized to work in the U.S.
This position is classified as Non-Exempt, and therefore, you will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Application Question(s):
- Based on state requirements, are you at least 21 years of age?
Education:
- Associate (Preferred)
Experience:
- Retail management: 1 year (Preferred)
Work Location: One location
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Inventory Specialist is responsible for maintaining an accurate inventory in their dispensary. They drive sales through maintaining an up-to-date and stocked online and in-store menu. They ensure all AYR policies and regulatory requirements are adhered to. The Inventory Specialist reports to the Retail Inventory Manager and the Dispensary Store Manager.
Duties and Responsibilities
Sales
- Ensure all online menus are up to date and all current inventory is available for patients to shop from. All product information is complete and accurate online and on in-store menus.
- Identify and communicate areas to improve stock levels to ensure product availability is maintained
- Process deliveries in a timely manner getting product to the floor as quickly as possible upon delivery arrival
Delivery Intake
- Receive deliveries and ensure the product is received accurately in the inventory tracking system
- Process all third-party deliveries upon arrival at the dispensary. Verify count is accurate and reject any packages/deliveries with discrepancies
- Create new items in the inventory tracking system for third-party items
- Process all AYR deliveries upon arrival at the dispensary
- Assign flower to the correct price tier in the inventory tracking system, repackage and create new items in the inventory tracking system
- Communicate any discrepancies to AYR production
- Coordinate all returning manifests and required paperwork to AYR production and third-party vendors
Inventory Management & Compliance
- Support the Dispensary Manager to ensure the dispensary has the proper inventory controls in place.
- Perform weekly audits of all inventory rooms and reconcile with MJ to ensure a 100% accurate inventory
- Organize and lead financial audit counts when requested
- Assist in performing nightly inventory counts
- Ensure all returns to the cultivator are processed weekly and the return log is complete and up to date
- Ensure their dispensary has the following binder system on-site and all counts and documentation are complete and compliant with state regulations
- Daily Sales Floor Counts
- Weekly Vault Audits
- Weekly display audits
- Weekly Blue Bin Audits
- Outgoing manifests
- Incoming manifests
- Understand and follow all inventory regulations put forth by the state to maintain a 100% accurate inventory for all medicated products and less than 2% shrink for the non-medicated product.
- Investigate inventory discrepancies and resolve in a timely manner
Training
- Participate in staff meetings to continue to train and develop dispensary staff on regulations, AYR policy, and processes pertaining to inventory control
- Will be required to work on special projects as directed by the Regional Dispensary Manager and Retail Inventory Manager
- Work with Dispensary Manager to train staff on new inventory processes and procedures as the business needs change
Qualifications
- Must meet minimum age requirements as determined by local, state, and federal requirements
- Must complete a background check as required by local, state, and federal requirements
- Must not have been convicted of any felony offense
- Ability to work within a closely supervised environment
- Works in a timely manner and strives to increase productivity
- Knowledge and familiarity with Cannabis
- Solid math skills, language, and reasoning skills.
- Basic weights and measurement skills, ability to operate a digital scale
- Experience in marijuana growing, cultivating, and trimming preferred
- May be required to work nights and weekends
- Demonstrated oral and written communication capabilities
- Must be authorized to work in the United States
Education
- High school diploma/GED required
Experience
- 1-3 years
- Cannabis inventory experience
- Working knowledge of Excel, Word, and Outlook
- Experience working in a warehouse/supply chain environment
Knowledge, Skills and Abilities
- Exceptional attention to detail
- Strong customer service and problem-solving skills
- Ability to collaborate and work with others, while also able to work with limited supervision
Direct reports
- No direct reports
Working conditions
- Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
- Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits
Physical requirements
- Able to use a computer for extended periods of time
- Ability to remain stationary for extended periods of time
- Ability to have extended cannabis exposure, with no adverse physical reaction
- Ability to use repetitive use of hands, wrists, and forearms
- Ability to see, hear, speak, and write English clearly to communicate effectively with customers, employees, and visitors
- Fine visual acuity with the ability to adjust focus to inspect closely, ability to see color
- Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities or structures
- Requires eye-hand coordination and manual dexterity sufficient to meet job and operate equipment requirements
- Requires normal range of hearing with the ability to perceive the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary manager
- Pushing/pulling/carrying, with the ability to lift up to 50 pounds occasionally
- Able to move about a typical office or retail environment
- Regular and on-time attendance
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Security Guard is responsible for ensuring the safety and security of the staff, guests, vendors and premises of the facilities. Additionally, the Security Guard will assist as needed with the delivery of company products via company vehicles either as a driver or passenger.
Duties and Responsibilities
- Secures premises and personnel by patrolling property; monitoring surveillance equipment, inspecting buildings, equipment, and access points.
- Makes secure/monitored deliveries from company dispensaries and other customer locations as needed.
- Acts in the role of dispatcher during product deliveries as needed.
- Obtains help by sounding alarms and/or contacting the proper authorities.
- Prevents losses and damage by reporting irregularities by monitoring internal and external operations via CCTV, informing violators of policy and procedures, reporting trespassers to local authorities.
- Completes reports by recording observations, information, occurrences, and surveillance activities.
- Maintains environment by monitoring and setting building and equipment controls, including controlling visitor access.
- Become familiar with the state cannabis regulations.
- Maintains Company’s stability and reputation by enforcing and complying with company policies and legal requirements.
- Reports all facility safety and security issues to management.
- Assists in fostering a positive work environment, treating everyone with dignity and respect while perpetuating a curiosity for “everything cannabis”.
Qualifications
- High School Diploma, GED, or equivalent is required.
- Multitasking experience is strongly required.
- Proficient in Microsoft Office – specifically Word, Excel, and Outlook Email.
- Valid driver’s license is required.
- Must stay current and adhere to all policies and regulations of the state cannabis agencies.
- Must meet age requirement as outlined by state cannabis agencies.
- Able to pass all background checks/fingerprinting as required by state cannabis agencies.
- Able to provide valid badging/credentials as required by state cannabis agencies.
- Able to accommodate scheduling that may include varied shifts, weekends and holidays.
- Maintain regular and punctual attendance.
- Strong attention to detail and situational awareness.
Education
- High school diploma/GED required
Experience
- 1-3 years
Knowledge, Skills and Abilities
- Previous employment in driving and/or security preferred.
- Familiar with operating and monitoring of security cameras and access systems.
Direct reports
- No direct reports
Working conditions
- Regularly works in outside conditions that included inclement weather, heat and humidity.
- The person in this position may be exposed to dust, kief, cleaning chemicals and fumes. Although systems are in place to remove these byproducts, there is still exposure to some degree.
- Must be able to work flexible days/times. Working alternative shifts, weekend days and past business hours are required sometimes with little notice.
Physical requirements
- Must be able to constantly remain in a stationary position in the security booth or in company vehicle.
- The person in this position needs to frequently move about the inside and outside of the facility.
- Constantly operates a CCTV system, computer and other equipment such as a cell phone and GPS.
- The person in this position frequently communicates with staff, visitors and vendors regarding security procedures. Must be able to exchange accurate information in these situations.
- Frequently lifts, loads, unloads, moves, positions and transports items up to 50 pounds.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Assistant Store Manager collaborates with the Store Manager and leadership team to develop, document, and implement practices, policies, and strategies that support performance and results-driven culture. This person will be responsible for overseeing the daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations.
Duties and Responsibilities
- Oversee and perform all functions associated with management and oversight of a retail medical marijuana dispensary operating under licensure from the appropriate entity
- Administer routine inspections to maintain the accurate inventory of all cannabis products.
- Manage and supervise the activities of dispensary staff and make recommendations or decisions regarding hiring, discipline, termination, or advancement of employees.
- Ensure that all Procedures are updated in store to provide the best practice for staff and patients
- Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel.
- Ensure Key Performance Indicators are captured
- Manage daily financial reporting requirements and oversee all cash handling procedures.
- Develop and maintain a schedule of all dispensary staff
- Communicate any patient incidents or complaints to the Store Manager, Regional Dispensary Manager, or Compliance team.
- Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information.
- Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc.
- Assist in the implementation of the strategic plan to guide the dispensary’s operation and expansion with the direction of the Regional Dispensary Manager
- Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development.
- Assist in ensuring the dispensary’s compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices.
- Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary.
- Ensure 100% traceability is maintained on the product from reception to sale to customer
- Ensure the Compliance team and Head of Retail is notified in the event of a high-risk customer complaint
Qualifications
- Must meet minimum age requirements as determined by local, state, and federal requirements
- Must complete a background check as required by local, state, and federal requirements
- Maintain regular and punctual attendance.
- Physical aptitude and health are necessary to perform manual labor tasks required for the proper management of RMD. May include: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, carrying boxes, and ability to lift up to 75 lbs. and push/pull up to 100 lbs.
Education
- High School Diploma or GED required
- Bachelor’s degree or equivalent preferred
Experience
- Minimum 2 years in retail, customer care, or equivalent leadership role
- Experience working in the cannabis or other highly regulated industry
- Clinical or Research experience preferred
Knowledge, Skills and Abilities
- Fluent in Microsoft Office application suite, with emphasis on Word and Excel
- Excellent oral and written communication skills
- Teamwork and demonstrated leadership results
- Problem-solving and decision-making
Direct reports
- Managers one or more employees within a department
Working conditions
- Able to accommodate scheduling that may include varied shifts, weekend and some holidays.
- Able to escort and assist customers with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits.
Physical requirements
- The person in this position frequently communicates with staff. Must be able to exchange accurate information about product availability/offerings.
- Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines.
- The person in this position must be able to remain in a stationary position when accessing inventory or when operating the computer.
- The person in this position must be able to observe and assess delivery operations via cameras and monitor delivery activity.
- Frequently communicates with other staff via Walkie Talkie or Headset.
- Constantly positions self throughout day when conducting inventory counts, receiving deliveries or examining merchandise by maintaining the computer and completing reports.
- Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Budtender/Patient Advocate is responsible for providing our customers with an extraordinary experience. Through meaningful interaction and knowledgeable answers, the Budtender fosters an environment that is compassionate, genuine, and respectful. Budtenders are expected to contribute to making their Dispensary a climate that encourages forward-thinking, embraces inclusion, and practices generosity of spirit. Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Duties and Responsibilities
- Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
- Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.
- Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
- Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy, and in operating order while keeping a “Customer first” acuity.
- Meets/exceeds day-to-day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team-centric sales targets within each dispensary.
- Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
- Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for “everything cannabis”.
- Performs other duties as assigned by the Manager and/or Store Lead.
Qualifications
- Must stay current and adhere to all policies and regulations of the state cannabis agency.
- Must meet the age requirement as outlined by state cannabis agency.
- Able to pass all background checks as required by state cannabis agency.
- Able to accommodate schedules that may include varied shifts, weekends, and holidays.
- Maintain regular and punctual attendance.
- Must be able to communicate effectively with customers/caregivers and team members.
- Prior customer service experience in hospitality, pharmacy, customer services, or retail environment.
Education
- High school diploma/GED preferred.
Experience
- 1-3 years experience working in a cannabis retail setting preferred
Knowledge, Skills and Abilities
- Close attention to detail
- Excellent time management skills
Direct reports
- No direct reports
Working conditions
- Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
- Involves frequent contact with staff, vendors and customers. Work may include dealing with law enforcement and occasional State inspectors.
Physical requirements
- The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
- Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines.
- The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
- Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.
$17.50 per hour
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together!
Job Summary
Lead Budtenders are responsible for customer experience which includes helping customers, processing the transaction, cash handling, and stellar customer service. You must possess the ability to listen well and communicate effectively with various audiences. As a critical part of the business operation, the Lead Budtender will have the most interaction with the store’s patrons. Must be outgoing, passionate, and very knowledgeable on the products and cannabis. Lead Budtenders also assist the Management Team with the activities and operations of the store, while abiding by policies, procedures, and operational guidelines.
Duties and Responsibilities
- Continuous cannabis education including, but not limited to, knowledge of strains, terpenes, consumption methods, cannabis culture, medical implications, efficacy, effects/high, aroma/tastes/aesthetic, state and municipal regulations for medical and recreational cannabis
- Stay apprised of any events, promotions, and special and promote them with customers
- Provides quality customer service and always demonstrates professionalism
- Greets customers warmly when they enter
- Promotes a work environment that is positive, customer-service oriented, and compliant with state and local laws and regulations established company policies and procedures.
- Accurately record any pertinent notes that will help provide excellent customer service when the customer/patient returns
- Attempt to obtain additional data for marketing purposes following the SOP (i.e. cellular phone number and email address)
- Verifying proper ID for customers/patients
- Accurately use and maintain the Point of Sale (POS) system including correct cash handling and discount application
- Full responsibility for an accurate cash drawer and accurate cash transactions
- Participate in inventory cycle counts accurately and in a timely manner
- Ensure a presentable presence on the sales floor, including but not limited to clean and neat workstations and well-maintained displays
- Completes all assigned tasks during overlap hours
- Make sales recommendations, cross-sell products and introduce new ones
- Bag, box, or wrap purchase after appropriate items are labeled in accordance with state regulations
- May act as MOD to open/close store, completing Opening/Closing duties and initialing the checklist appropriately
- Refers to “Time to lean, time to clean” cleaning list when there is downtime on the sales floor
- Other duties as assigned by the Manager and/or Store Lead
Qualifications
- Must meet minimum age requirements as determined by local, state, and federal requirements
- Must complete a background check as required by local, state, and federal requirements
- Must not have been convicted of any felony offense
- Ability to work within a closely supervised environment
- Works in a timely manner and strives to increase productivity
- Knowledge and familiarity with Cannabis
- Solid math skills, language, and reasoning skills.
- Basic weights and measurement skills, ability to operate a digital scale
- Experience in marijuana growing, cultivating, and trimming preferred
- May be required to work nights and weekends
- Demonstrated oral and written communication capabilities
- Must be authorized to work in the United States
Education
- High school diploma/GED required
Experience
- 1-3 years
Knowledge, Skills, and Abilities
- Customer Service
- Organization
- Close Attention to Detail
- Time Management Skills
- Excellent Communication
- Teamwork
- Problem Solving Skills
Direct reports
- No direct reports
Working conditions
- Able to accommodate scheduling that may include varied shifts, weekends, and some holidays
- Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances, and exits
Physical requirements
- Able to use a computer for extended periods of time
- Ability to remain stationary for extended periods of time
- Ability to have extended cannabis exposure, with no adverse physical reaction
- Ability to use repetitive use of hands, wrists, and forearms
- Ability to see, hear, speak, and write English clearly to communicate effectively with customers, employees, and visitors
- Fine visual acuity with the ability to adjust focus to inspect closely, ability to see color
- Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities or structures
- Requires eye-hand coordination and manual dexterity sufficient to meet job and operate equipment requirements.
- Requires normal range of hearing with the ability to perceive the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
- Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary manager
- Pushing/pulling/carrying, with the ability to lift up to 50 pounds occasionally
- Able to move about a typical office or retail environment
- Regular and on-time attendance
$21 per hour
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve.
In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
Apply for this job with Ayr Wellness
Apply now →
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Cannabis Retail Sales Associate (Full and Part Time Positions Available) Watertown
Bud's Goods + Provisions
2 years ago
Bud's Goods & Provisions - Watertown, MA
Sales Associate
Schedule:
- Full-Time and Part-Time shifts available
- Must have ability to work nights, weekends, and holidays
Requirements:
All candidates MUST be age 21 or over and successfully complete a background check.
How you will make an impact:
- Ensure each guest feels comfortable by greeting and checking them in a timely manner and accurately performing transactions through the POS system
-
Maintain an advanced understanding of all products to dispense cannabis and cannabis products that are tailored to each individual guest
- Take time to educate guests on the varieties of cannabis and cannabis-infused products
- Actively listen to each guest to provide the highest possible level of service
-
A passion for, and deep understanding of, cannabis and being a part of a bigger picture to help and care for people
- Maintain a clean, safe, and well merchandised store environment
- Assist as needed in inventory receiving, management, labeling, packaging, and re-stocking
Core Competencies
- Effective in delivering a truly distinctive and hospitable guest experience
- A profound understanding of the required procedures to ensure that Bud's Goods & Provisions remains in compliance with all local, Department of Health and Cannabis Control Commission regulations
- An enthusiastic self-starter who can prioritize tasks, assist others and achieve maximum efficiency
- Skilled in Microsoft Office applications and moderately tech-savvy-to troubleshoot minor issues
- Proficient cash handling, math skills and attention to detail
- Customer-oriented with outstanding interpersonal and communication skills
-
Strong community awareness with the ability to connect with a diverse population
- Behavior management skills including the ability to remain effective and levelheaded under pressure
- Multilingual a Plus
Job Duties
- Dispensing cannabis and cannabis products following strict guidelines to remain in compliance with Cannabis Control Commission regulations at all times
- Becoming well-versed in Metrc and in using a point of sale (POS) to complete transactions
- Having an advanced expressive knowledge of cannabis and cannabis products and all the different consumption methods and storage requirements of all products on the menu
- Accurately making change for guests and following money handling protocols to manage a cash till and POS station
- Providing upbeat, engaging and efficient assistance to guests on the sales floor to maintain the flow of guests while providing optimal guest service
- Keeping the sales floor clean and organized
- Assisting with the opening and closing procedures
- Awareness of and communication about inventory levels and ensuring consistent availability to guests
- Performing additional tasks as directed by the Retail Management team
- Ongoing availability to work a flexible schedule based on the needs of the business including morning, midday and evening shifts as well as weekends and holidays
- Ability to stand for long hours, up to a 10-hour shift
- Effectively work in a retail or hospitality setting by having at least 2 years of experience
- Work successfully and efficiently in a fast-paced environment.
- Mindful of guest flow and communicate any issues to Retail Management
- Safety awareness at all times
- Ability to work outside in various weather conditions as needed
- All employees must be at least 21 years of age and pass a comprehensive background check
In-Depth
The Sales Associate guides the guest through their retail experience and dispenses cannabis and cannabis products in a sales transaction. This position is responsible for providing the exact product selected by the guest and maintaining compliance throughout the entire dispensing and sales experience. The Sales Associate is confidently able to answer guest questions about Cannabis use and administration and ensures an overall outstanding guest experience. The Sales Associate is supported by the other Sales Associates and is supervised by Assistant Retail Managers and the Retail Manager. The Sales Associate is our last line of defense in preventing sales to minors and theft. They remain diligent at their posts and aware of the products they are responsible for at all times.
The Sales Associate is a friendly and professional presence. They use terms for cannabis and cannabis products that represent the brand instead of common street slang. The Sales Associate knows the menu and has passionate cannabis-specific knowledge allowing them to confidently answer questions from our guests about such topics as strain lineage, instructions for use across all consumption methods, commonly known effects of each product, and where the product was sourced. The Sales Associate represents the values of our brand and is considered an ambassador of our brand both on and off the clock. The Sales Associate meets our guests well more than halfway and ensures an easy, informative sales experience. The Sales Associate will at times be assigned to the front desk or parking lot detail. . They maintain a welcoming, high energy demeanor throughout all interactions with guests, always focused on providing lasting positive feelings associated with their visit. They assist in controlling the pace and flow of the guests into the retail, following standard procedures as outlined in the procedural manual. The Sales Associate is able to communicate with a diverse guest population and must be able to engage in one-sided relationships where the guests feel as though the relationship, in addition to the products, is worth returning for. The Sales Associate remembers the names of regular customers and their preferences-creating trust and loyalty to the brand. They remain calm, kind and effective under pressure. They make visiting the store the best part of the guests' day.
The Sales Associate follows all directions and training provided by the Managers. They must be able to adapt immediately to procedural changes and integrate the changes into their duties without resistance. The Sales Associate is well versed in our point of sale system and can troubleshoot minor problems. This person is responsible for maintaining complete accuracy in the management of their assigned inventory carts on each shift. They will ensure adequate inventory levels are available to guests by communicating their needs clearly and early to the Inventory Team. The Sales Associate is responsible for an assigned cash till during the shift and verifies cash amounts are consistent with sales reports at the end of the shift. The Sales Associate is focused and does not make routine mistakes. They hold themselves accountable when they do make mistakes and seek to remedy them collaboratively rather than assigning blame. They are most comfortable working on their feet and remain alert and engaged during times of low activity. This person is empathetic to all other retail employees and the challenges of every shift. They are responsible for supporting the next shift and keeping the store prepared for success. This Sales Associate performs side-work as assigned by management and assists with opening and closing procedures.
Starting wage is commensurate with experience.
A Day in the Life of a Sales Associate
You start your day by placing your personal belongings in a locker, putting on on your ID badge. You ready yourself to go on stage. You punch your timecard and report to the Manager on duty to receive your assignment for the day. If you are on an opening shift, you will check out your cash till from the Retail Manager and confirm your inventory with the Inventory team. You ensure your station is tidy and ready to serve guests. You will then participate in a brief morning meeting to learn about the day's special considerations.
Once the store opens, you will provide seamlessly welcoming and helpful service to every guest who enters the store. You will balance customer service with efficiency and lead the interaction to ensure the consistent flow of guests through the retail. At times you may be on the retail floor itself interacting with guests and performing as a floating Sales Associate. Other times you may be at the front desk or outside checking ID's and greeting guests, or in the office taking phone orders.
At the end of your scheduled shift, you will print your sales report for the day. You will remove your cash till and take it to the cash counting area and ensure the balance is accurate with the sales report. You will present it to the Manager on duty and once they have approved it, you may clock out, take off your ID badge, gather your personal belongings and leave for the day, feeling good about how many people you made smile that day.
ALL CANDIDATES SHOULD APPLY ONLINE AT OUR WEBSITE WWW.BUDSGOODS.COM.
NO DISPENSARY PHONE CALLS OR AGENTS PLEASE.
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General Manager of Dispensary - Watertown MA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania. 
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S. 
Position Summary/Objective
The General Manager of Dispensary is responsible for overseeing and managing a team of dispensary employees for the Company’s cannabis dispensary retail store. This position will involve directly managing and making the dispensary operational. The General Manager serves as staff mentor and supervisor, patient advocate, and Ethos brand ambassador.
We are seeking a passionate, driven, detailed oriented and collaborative General Manager of Dispensary to provide leadership, direction, and support, overseeing daily operations of the dispensary, including handling the needs of all patients and hiring and developing a team of Product Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility with the launch and operation of the dispensary while maximizing sales with a customer service focus. Previous cannabis retail experience is necessary.
Responsibilities
- Develop and implement Standard Operational Procedures (SOPs), best practices, and policies to advance Ethos’ mission, vision, goals, and objectives at the store level
- Hire, develop, and train dispensary employees. Lead the development of employee training materials, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms
- Assist in the launch and opening, as well as maintain the ongoing operations of the dispensary
- Manage financial records and cash handling procedures
- Maintain all confidential information according to HIPAA policies and procedures
- Oversee store opening and closing activities
- Collaborate with other functional leaders in developing and implementing a best-in-class customer experience
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges
- Conduct performance reviews of dispensary employees on a regular basis
- Interface with wholesalers and grow/processors to negotiate and source quality product supply
- Coordinate and staff dispensary schedule
- Manage all aspects of dispensary with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards
- Provide input regarding marketing strategy and initiatives in collaboration with current managers and new marketing team that is coming on board
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
- Serve as a liaison to the local community and area health providers
- Coordinate patient outreach and educational programming (with input from grow/processors and marketing team)
- Interface with IT managers to develop and continually assess technology implementation and adjust based on business needs
- Ensure compliance on all policies, standards, and values
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
- Stay abreast of customer and business trends and actively communicate with corporate stakeholders to provide input on retail and strategic business initiatives
- Ensure that physical environment is safe, sanitary, and that all equipment/technology is in good working order
- Lead initiatives, store strategies, and specific projects at the store level that may be assigned by executive-level management
- Report directly to the Director of Retail Sales
Qualifications
Education:
Minimum of a bachelor’s degree required
Work Experience:
- Significant managerial experience in a cannabis retail environment
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
- Experience in inventory management and reconciliation
- Human Resources management experience including hiring, training, records management, performance reviews, payroll processing, and more
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
- Exceptional team building, communication and people skills
- High level of integrity and a strong work ethic
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret financial reports relating to dispensary performance metrics
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent State background test requirements
- Minimum of 21 years of age
- Possess valid driver’s license or state ID card
Compensation:
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- Retail management: 3 years (Required)
Work Location: One location
Apply for this job with Ethos Cannabis
Apply now →
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Job details
Salary
$90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Full Job Description
Salary
$90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
vendor & inventory management: 3 years (Required)
High school or equivalent (Preferred)
Full Job Description
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for our vertically integrated operations in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis has experience developing and leading successful cannabis operators in the U.S.
Position Summary/Objective
The Supply Chain Manager is responsible for leading and optimizing the organization’s supply chain capabilities, enabling both the retail and production teams to operate efficiently. This position supports and consults with numerous groups and departments throughout Ethos and will work closely with outside cannabis Grower-Processors and non-cannabis suppliers and service providers. The Supply Chain Manager will monitor usage and systems control of menu system (Flowhub) and seed-to-sale tracking system Metrc, as these systems are extremely critical to our dispensary inventories and the success of our company. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and implement this vision.
The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as they will be given responsibility over the supply chain of our business, resulting in a best-in-class and innovative retail cannabis experience. Previous cannabis experience is a plus but not required; however, all candidates should have some familiarity and comfortability with cannabis.
Responsibilities
· Lead and optimize the organization’s supply chain capabilities
· Enable retail and production teams to operate efficiently
· Create, maintain, and continuously improve department Standard Operating Procedures (SOPs), processes, and workflows
· Manage and control inventory systems (Point-of-Sale, Electronic Tracking System, inventory, online menus, etc.)
· Responsible for master contract pricing and negotiations (cannabis and non-cannabis, supplier, or service provider)
· Manage supplier relationships (high-level cannabis and non-cannabis)
· Work with marketing, retail, and production to drive price setting for selling Ethos products and outside supplier products
· Manage inventory levels for cannabis products to Ethos dispensaries and Warehouse to maximize inventory turn and minimize obsolescence
· Support other functional areas, including security, facilities, maintenance, shipping/receiving, transportation and logistics, and procurement
· Support business activities including continuous process improvement, forecasting and cashflow management, wholesale purchasing with external grower-processors, cannabis and non-cannabis procurement, inventory control management systems, return processes, and storage/stocking and vault layout optimization
· Ensure inventory tasks and functions are properly completed at each Ethos Dispensary and Warehouse
· Work with the Cultivation Management, Warehouse Personnel, Director Retail, and General Managers on training (procedures and systems), compliance, inventory Standard Operating Procedures (SOPs), issue resolution, and support with systems as needed (Metrc, Flowhub, etc.)
· In conjunction with the Director of Retail and General Manager, align and delegate inventory tasks and responsibilities
· Work collaboratively with compliance, security, and transportation leadership regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs
· Work together with Director of Retail and General Manager to address Dispensary personnel performance or other employee-related issues
· Maintain compliance with all Company policies, standards, values, and procedures
· Weekly travel to dispensary locations will be required, with daily visits needed at times, depending on issues. This role will also require frequent trips to our Grower-Processor facility. Total travel to the MA Warehouse and Dispensaries is estimated to be up to 30-45% of time.
· This position will report directly to the Director of Supply Chain in the Finance organization and is based out of our Fitchburg office.
Qualifications Education:
College degree strongly preferred
Work Experience:
· 3-5 years of vendor and inventory management experience; preferably in a retail dispensary
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in and/or understanding inventory management and reconciliation
· Experience with buying/negotiating, relationship management/customer service, inventory management/systems, and logistics
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Diligence to manage a team of employees, various projects, and multiple systems
· Demonstrated process-oriented skills
· Excellent communication and people skills · High level of integrity and a strong work ethic
· Ability to effectively manage multiple priorities, meet deadlines, and lead a dynamic team
· Highly organized with an attention to detail
· Proficiency in computer usage including inventory management and retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Ability to develop, analyze, and interpret key performance metrics, and read, analyze, and interpret reports relating to inventory performance metrics
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Must pass stringent state background test requirements
Compensation:
· Approximately $90,000 annual salary with additional incentive compensation
This position is classified as Exempt and is not eligible for overtime pay.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- vendor & inventory management: 3 years (Required)
Work Location:
- Multiple locations
Company's website:
- www.EthosCannabis.com
Work Remotely:
- No
COVID-19 Precaution(s):
- Social distancing guidelines in place
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description
Cannabis Product Associate
Website: ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Product Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting customers in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos customer base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Product Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patients by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based point-of-sale (POS) system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, customer satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all cannabis regulations
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail POS software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Massachusetts
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
- retail or customer service: 1 year (Preferred)
Work Location:
- One location
Company's website:
- ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care Associate
Natural Selections powered by Ethos Cannabis – Watertown, MA
Website: Please note our website is currently under development.
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skill
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Hours per week:
- 30-39
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care AssociateNatural Selections – Watertown, MA
Website: www.ethoscannabis.com
Company Overview
Natural Selections is a cannabis company located in Massachusetts. Its parent company, Ethos Cannabis, currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, Ethos Cannabis is working to combine its interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Ethos’ goal is to have a clear and compelling consumer- centric vision focused on helping individuals feel and live better through their experiences with cannabis.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/ObjectiveThe Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team- oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Patient Care Associates. Our ideal candidate has excellent communication and customer service skills to ensure patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
QualificationsEducation:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance
Experience:
- customer service: 2 years (Required)
- Cannabis: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
- Other
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care Associate
Natural Selections powered by Ethos Cannabis – Watertown, MA
Website: Please note our website is currently under development.
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skill
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Types: Full-time, Part-time
Salary: $15.00 to $17.00 /hour
Experience:
- Customer Service: 2 years (Preferred)
Additional Compensation:
- Store Discounts
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
Hours per week:
- 30-39
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Schedule:
- 10 hour shift
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.