Cannabis Experience Manager Jobs

This job is ideal for someone who is:

• Dependable
• People-Oriented
• Detail-Oriented
• High Stress Tolerance

Education:

• High School or Equivalent (Required)

Experience:

• Budtending, 1 year (Preferred)
• Retail, 2 years (Preferred)
• Sales, 2 years (Preferred)
• Cash Handling 2 years (Preferred)

Meet new and interesting people everyday. Customer experience is everything, so you need to provide a warm welcoming experience for each and every customer, while serving as a knowledgeable resource on our cannabis products. Budtenders are to insure that they are only selling products to 21 and over customers.

Essential Responsibilities:

• Effectively manage up to 7 crew members. ensuring r company standards are upheld and the safety and security of the store maintained.
• Maintains a sense of urgency in helping customers and ensuring customers are greeted once entering our store.
• Knowledgeable on cannabis products.
• Is able to answer customers questions and engage in conversation about our products and find product that fits our customers needs.
• Handles cash for customer purchases, checking bills to insure they are not counterfeit.
• Ensure that all rules and regulations are being followed by all employees. Money and till management experience a must.
• Schedule breaks for all the staff you are supervising during your shift.
• Maintains cleanliness of store sales floor.
• Maintains cleanliness of breakroom and restroom.

Essential experience and skills:

• Reliability and flexibility on scheduling is a must.
• In depth knowledge of cannabis products preferred.
• Ability to engage customers and provides excellent customer service.
• Cash handling experience a must.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Sanitizing regularly

Education:

• High school or equivalent (Preferred)

Experience:

• Budtending: 1 year (Preferred)
• Supervisory/manager: 1 year (Required)
• Retail Customer Service: 2 years (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location

Apply for this job with K&J Management

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Position: AssistantGeneral Manager- Customer Experience

Department: Retail

Regular Full Time: Non-Exempt

Reports to: General Manager

WHO WE ARE

We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.

THE SOLFUL STANDARD

The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.

POSITION SUMMARY

The Assistant General Manager of Customer Experience is the leader of all front of house operations and is directly responsible delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values.

WHO YOU ARE

We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.

You have a passion for making a positive impact in people’s lives

• Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
• Create an exceptional team environment and culture that aligns with our company goals and objectives
• Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
• Take ownership in empowering team members to achieve their career objectives through positive performance management that is focused on training, coaching, and developing

You have deep knowledge of retail systems, procedures, and overall store operations

• Have an expert understanding of retail POS systems, inventory management, internal communication, and cannabis-specific operational requirements/systems within the state of California. An understanding of METRC and Cannabis related compliance a plus but a not requirement
• A deep understanding of how to create and run an operational retail store environment where multiple facets of the business are running seamlessly together to maximize productivity and efficiency
• Know how to control expenses to maximize store efficiency and profitability

You understand that structure and compliance are critical to success

• Collaborate with the Operations team to implement retail and compliance SOPs
• Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business
• Able to implement OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members

AGM- CUSTOMER EXPERIENCE RESPONSIBILITIES

• Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
• Create an exceptional team environment and culture that aligns with our company objectives and values
• Responsible for growing sales revenue through the execution of Solful’s customer experience culture
• Monitor Sales and all KPIs by analyzing company statistical reports and by monitoring the team’s customer experience interactions
• Directly supervises all store day to day front of house operations including customer entrance, sales floor, dispatch/delivery, and POS
• Implement and maintain all Standard Operating Procedures
• Assist the General Manager in providing feedback on SOPs being developed
• Ensure that the Floor Supervisor team embodies Solful’s “Leadership Traits”
• Establish effective and positive communication amongst all team members and facilitates communications from the team to the General Manager
• Assist GM in leadership meetings - preparation, participation, and action items related to regular meetings
• Assist GM in interviewing for top talent that positively contributes to the customer experience by utilizing tools and practices that align with Solful’s objectives and values
• Reinforce the ongoing customer experience, operational, and product knowledge training in conjunction with Solful’s Learning and Development Manager to support team member growth and development
• Executes ongoing performance management and assists GM in annual performance reviews of direct reports
• Partners with the Assistant GM of Inventory Control to ensure a well organized and fully stocked sales floor
• Participates in Loss Prevention and monitors for Internal, External, and Paperwork shrink
• Participates in weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance
• Maintain all cannabis compliance guidelines and SOPs
• Ensures compliance on all SOPs in regards to cash handling, keeps flawless records, and ensures timely pickups in conjunction with Armored Services
• Oversees security protocols and instore radio communication
• Completes daily schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
• Store Expense Management - manages store expenses in line with store level budgets
• Collect team feedback for Supplies for all aspects of the business, including necessary work materials, equipment, cash and change, and team member food/beverages
• Communicates facilities needs to General Manager in a timely manner
• Participates in executing and driving in store events
• Execution of store visual guidelines including floor planograms and promotional/event set up
• Oversees the POS and ensures that all cashiers are adhering to Solful’s cash handling procedures
• Reports team member accidents to the GM and assists in documentation
• Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents reported to the General Manager

Physical Requirements

• May have to lift up to 40 lbs.
• Ability to move about a retail store for long periods of time during a workday
• Possible significant manual dexterity at times for keying in data

Expected Work Hours

• Required to work evenings, weekends, and holidays
• May be required to work more than 8 hours in a day
• May be required to work more than 40 hours in a week

Travel

• May be required to travel at least 10% of the time

Required Experience

• A minimum of 2 years of leadership experience in a retail store environment
• POS System Experience
• Customer Service Experience
• Must be at least 21 years of age

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Work Location: One location

Apply for this job with Solful

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Store Manager

NB: 1-2 weeks training will be held in our Koli-Miami location. After successful completion of the training, the job place would be our Koli-Claremore dispensary.

Koli Cannabis, a boutique dispensary in Claremore, Catoosa & Miami City, is looking for dynamic people to join our team! If you’re passionate about serving the Oklahoma patient community and have an intellectual curiosity about cannabis, we encourage you to apply.

The Store Manager is responsible for supervising all activities that are related to the retail sales, order processing, and customer service of our Dispensary. The Manager will manage the execution of customer orders and ensure that all products are correctly picked and recorded in our MJ Platform and METRC system.

Position Summary

The Manager oversees day-to-day operations of the dispensary. This includes but is not limited to managing all staffs at Koli West and ensuring successful compliant operations and high level customer service. The Manager is responsible for creating the staffing schedule making sure the dispensary is properly staffed at every shift. Each shift should have sufficient personnel to act as budtenders and inventory support.

The Manager reports directly to Ownership. He/She is responsible for communicating any policy changes to the staff and implementing directives from Ownership immediately. The Manager is responsible for overseeing the operations of the dispensary including but not limited to retail sales, inventory management, product intake, Point of Sale (POS) system troubleshooting, education, and onboarding of budtenders. This requires high level communication skills as this person must communicate with ownership, patients, and internal dispensary staff and may act as a spokesperson for the dispensary at times.

Finally, this position is responsible for dispensary employees’ strict adherence to laws and regulations concerning medical cannabis put forth by the OMMA.

Along with the ongoing development of your job description, immediate responsibilities for the role of Store Manager include:

Management of Dispensary Personnel

• Creates staffing schedule for the dispensary to ensure sufficient staffing for successful operations. This includes staffing reception, budtender roles to satisfy customer needs, and inventory management roles to satisfy the needs of the back of house such as labeling product, packaging, etc.
• Works closely with Koli Cannabis leadership and the retail team to ensure successful implementation of Standard Operating Procedures (SOPs) regarding product intake and organization
• Conducts regular meetings with dispensary personnel to communicate changes and ensure successful operations and compliance
• Empowers dispensary staff to deliver high quality customer experiences
• Manages any specialized roles within the dispensary, such as education, community outreach, market insight
• Tracks budtender sales and analytics.
• Plans, identifies, communicates, and delegates responsibilities to the dispensary personnel to ensure a smooth flow of operations within the store.
• Provides specialized dispensary teams with ongoing coaching, feedback, and developmental opportunities
• Monitors staffing levels and communicates to ownership when hiring is needed and for what position(s)
• Makes sure all operations carried out in the dispensary are in compliance with the regulations set forth by the OMMA

Operations and Compliance

• Conducts all necessary reporting to the state using provided inventory tools Metrc
• Works closely with ownership and other Koli managers to ensure successful implementation and follow-through of compliant procedures
• Oversees all purchasing and check-in of products in the inventory management system and physical inventory locations
• Oversees cash handling, provides change to drawers when needed, and reconciles the cash drawers at closing each night both physically and in the POS
• Ensures compliant managing, selling, and packaging of inventory
• Ensures compliant proceedings in all dispensary operations

Effective Communication and Customer Service

• Communicates directives from ownership to dispensary personnel when appropriate
• Communicates product knowledge, changes, pricing, and promotional sales to dispensary personnel at every shift meeting to ensure successful implementation and operations
• Interfaces with potential vendors and collaborators, representing the brand in an honest, respectful, and appropriate fashion
• Attends cannabis community events and represents the brand in a respectful and appropriate fashion
• Communicates product knowledge in a timely and effective manner to dispensary personnel
• Works with the management team to continuously train dispensary personnel
• Monitors dispensary personnel’s customer interactions to make sure high level customer service and accurate product information is communicated
• Provides consistent constructive feedback to dispensary personnel to ensure the highest level of operations
• Supports budtenders and is available to communicate with any unsatisfied customer or customer who needs a bit more support
• Implements and communicates SOP’s to all dispensary personnel to ensure successful operations. Communicates to ownership if editing of SOP’s is needed
• Remains available for and receptive to feedback from staff, management, and ownership teams
• Communicates appropriately, effectively, and timely in both in-person and email communication
• Conducts performance reviews to check-in with staff, evaluate performance and hear feedback on a regular basis.
• Manages with integrity and honesty
• Solicits customer feedback to understand customer needs and the needs of the community

Qualifications:

• Must be 21+ years of age
• Must pass all required background checks
• Management experience working in a regulated industry
• Proven ability to effectively manage a team of 5 or more employees
• Familiar with online databases, Point-of-Sale inventory, METRC and cash management
• 1-2 years of experience in Cannabis Retail business is required

Required Skills:

• Prior METRC experience or any seed to sale software experience is preferred.
• Demonstrated passion for serving the cannabis community
• Excellent customer service skills
• Excellent leadership skills
• Computer operating skills
• Supervisory and team-building skills
• Ability to pass all required background checks to work with cannabis
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build relationships both internally as well as in the community
• Ability to handle confidential and sensitive information
• Working knowledge of business processes and system development
• Ability to work a flexible work schedule including nights, weekends, and holidays.

Responsibilities

• Manage orders using our MJ Platform system.
• Manage inventory utilizing METRC.
• Develop standard operating procedures for order fulfillment.
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed
• Be capable of promoting and advertising the business by social media and other personal means to bring more new customers

Disclaimer:
The information contained in this job description is not an exhaustive list of the duties performed for this position. The individual holding this position will be expected to perform additional duties as required. The scope of the job role may equally change as necessitated by business demands.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year
• 2 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• Claremore, OK 74017: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you familiar with Metrc-Track & Trace System Platform?

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising: 1 year (Preferred)

License/Certification:

• OMMA Medical Card (Preferred)

Work Location: One location

Apply for this job with Koli Cannabis Ltd

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Marketing Manager – Cannabis Dispensary

The Fifty/50 Group, a rapidly growing hospitality management company with over a dozen established restaurant concepts and counting, is seeking a Marketing Manager for an upcoming cannabis dispensary brand. This position will report to the Senior Marketing Manager and the Director of Sales & Marketing, and will be based within 30 miles of downtown Chicago in the northwestern suburbs.

This role will focus on creating and executing marketing campaigns for the dispensary, which will also include elements of food & beverage promotion. Successful candidates will have proven ability to create and execute marketing campaigns for established brands, work with senior members of an organization, and bring fresh ideas and excitement to our brands.

Essential Functions:

• Work on development, execution, optimization, and reporting of full multi channel social media campaigns to meet divisional and store business goals
• Liaise with Leadership, General Managers and Executive Chefs to determine store priorities and real-time marketing needs
• Manage social media accounts and generate creative, original content on various platforms including but not limited to Facebook, TikTok, and Instagram for assigned brands and locations
• Manage editorial calendars and outline monthly content plans including event promotions, staff highlights, new menu items, etc.
• Analyze metrics weekly, monthly and annually in order to optimize posting and ad spending, educating teams on findings
• Coordinate photoshoots and video filming segments for turnkey social media opportunities, and long tail marketing campaigns
• Safely and effectively use and operate all necessary tools and office equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable light, noise and temperature levels
• Ability to occasionally retrieve and distribute files or office supplies weighing up to 10 pounds

Key Responsibilities and Duties:

• Post social media content meeting the weekly minimum per week / per location
• Assist Marketing team in creating content for special events
• Develop, coordinate, attend and capture social media at events with restaurant management as needed
• Coordinate graphic design and photography to create digital and printed marketing materials
• Assist with updating websites with new menus, events, etc.
• Secure private events for interested parties and coordinate onsite to ensure events run smoothly

Qualifications, Education and Behavior:

• Proficiency in Fishbowl Email/Digital Marketing, Paid Social Marketing Ads, Google Analytics, Content/Creative Design Development, and copywriting preferred
• Bachelor's degree in marketing or business
• 2-5 years' experience in Marketing; restaurant and/or hospitality experience is highly preferred
• Ability to work well in a fast-paced environment and function effectively within set deadlines
• Self-starter with a positive can-do attitude and proactive work ethic
• Exquisite attention to detail
• Strong verbal and written communication skills

WHY THIS IS A CAREER & NOT JUST A JOB!

• Benefit Packages (Medical, Dental and Vision) with employer subsidy
• Competitive Pay and 401K + Match
• Paid Time Off (Salary), Paid Sick Leave and Paid Parental Leave
• Monthly Food + Beverage Perks at all of our establishments
• Quarterly Bonus Program (Salary)

Our company is growing rapidly and we always prefer to develop our Leadership from within!

Visit our Group Page: The Fifty/50 Restaurant Group

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to commute/relocate:

• Wheeling, IL 60090: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Marketing: 1 year (Preferred)

Work Location: One location

Apply for this job with The Fifty/50 Restaurant Group

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a fun job? Kutz Cannabis is a great company to work for with room for growth opportunities! You MUST be interested in and passionate for Cannabis/Cannabis Cultivation!

Cultivation is located in Warren, Michigan, but this role would be out of one of our offices in either Birmingham, Michigan or Madison Heights, Michigan.

Kutz Cannabis - A cannabis cultivation company located in Michigan is looking for a highly skilled Experience Manager.

• Manage all in and out of store experiences for our Brand.
• Plan and manage all events on the year
• Will setup up all vendor days to be a success
• Will Represent our brands to other dispensaries
• Will contact Dispensaries and coordinate events
• Will handle all city events to boost brand
• Will promote and manage all Promotional events like golf outings, wine mixers, concerts etc.
• Setup displays in store with retailer is selling our products

Required Skills:

• Organized, Creative, Energetic, Outgoing Personality.
• Works very well with teams and people all together
• Loves the Cannabis industry
• Enjoys helping good causes and philanthropy
• Proven experience as an Events Planner or Organizer
• Impressive portfolio of previously managed events (weddings, meetings, parties, corporate events)
• Excellent time management and communication skills
• Sales skills and ability to build productive business relationships
• Ability to manage multiple projects independently
• MS Office proficiency
• Willing to submit references from previous clients
• BS in Event Management, Marketing, Public Relations, or related field

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Ability to commute/relocate:

• Birmingham, MI: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Cannabis: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: One location

Apply for this job with Kutz Cannabis

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Are you someone who:

• Loves working with people? Working well with your team and holding your team accountable will be critical for your success.
• Puts the guest first? Consulting with and providing excellent guest service, which includes being personal and knowledgeable, will be vital to achieving loyalty.
• Influences others? You are a leader who is committed to coaching and developing your team members while still driving a profitable business.
• Who is looking to join a new concept? You will be an integral part of the launching of the brand new Okay brand and facility.

General Manager of Okay Cannabis main objectives:

• Employ exemplary day-to-day team leadership and deliver a profitable business which supports our goal to allow, to employ, and to transform the cannabis industry.
• You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects, including customer acquisition and loyalty, product, operations, and talent development.
• This role will serve our mission of providing access to consistent high-quality cannabis products, knowledge of cannabis, and the operations of the dispensary.

Responsibilities:

• Foster and maintain a positive work environment
• Meet or exceed store sales goals and standards of performance
• Recruit and hire talent for store as needed
• Train and develop new dispensary agents and store managers
• Coach and develop team members to ensure excellence in sales, customer service, and processes
• Provide excellent customer service and resolve customer issues effectively
• Assist in receiving, maintaining and monitoring inventory
• Compliant with current regulations.
• Maintain and enforce controls and procedures to ensure store remains compliant
• Open and close the store as needed
• Responsible for accurate deposits and cash handling procedures
• Support marketing and promotions
• Ensure visual excellence through product placement, closing standards, and implementation of seasonal set-ups
• Willingness to be flexible and adapt for needs of the business.
• Has initiative to take on tasks, set own priorities and deadlines and problem solve in the moment

Qualifications, Education, and Behaviors:

• Prior management experience in cannabis or retail preferred
• High school diploma or equivalent required
• Must be 21 yrs. or older.
• Be a resident of Illinois - must provide proof of valid DL/State Identification card.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
• Maintain an understanding of and follow state regulations.
• Pass federal and state background check
• Must complete Illinois Responsible Vendor Training within 90 days of employment.
• Ability to work quickly and precisely while maintaining safety standards and procedures.

Medical, Vision, Dental benefits available, along with PTO and additional employee perks.

We are a recreational cannabis dispensary that provides a curated menu for our guests and community. Our core values are always top of mind with everything we do:

Hospitality is our honor.

Dedicated to each other.

Learn, Do, Teach.

Run it like you own it.

Ambition to be the best.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Ability to commute/relocate:

• Wheeling, IL 60090: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Required)

Work Location: One location

Apply for this job with The Fifty/50 Restaurant Group

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Senior Manager Customer Experience and Operational Excellence (CX)

Ethos Cannabis - Philadelphia, PA

Website: www.ethoscannabis.com

Company Overview

Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Ohio, and Maryland and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests and assets to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.

Position Summary/Objective

The Senior Manager of CX has a customer centric mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. The Senior Manager of CX has a strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management. This individual has proven ability to manage diverse efforts' synergies, and ability to navigate ambiguity and change with an entrepreneurial mindset. As the CX, you will need to be able to establish immediate credibility and leverage hands-on experience when it comes to designing and implementing highly effective CX strategies and interfacing closely with marketing, Supply Chain and brand.

The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the retail operations of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis retail experience is a plus but not required, however all candidates should have some familiarity and comfortability with cannabis.

Responsibilities

• Ensure that all leaders reporting to the VP have a clear understanding of the company's vision and goals for customer experience excellence, and of their organization's respective contribution. This includes setting the customer experience goals assigned to top management executives as part of their annual performance assessment.
• Develop and deploy the company's customer experience strategy, including characterization of strategic customer segments and implications for charter and roles throughout the company, and systematic collection and application of customer experience insights for strategic advantage and growth.
• Coordinate the various roles associated with customer experience management throughout the company, minimizing silos of systems, data, assumptions, hand-offs, performance and customer touchpoints.
• Establish and roll-out the company's customer experience maturity roadmap for holistic management and incremental sophistication as internal capabilities increase and external expectations evolve.
• Develop (with Marketing) an efficient portfolio of customer experience insights and analytics that provide an integrated single view of each customer, a 360-degree view of customer experience for each segment, a delightful experience for participants, and reports that compel strategic action systematically across the company.
• Coordinate (with Marketing) 720-degree view of customer data (traditional 360-degree customer lifecycle view with an overlay of 360-degree digital interaction data) for strategic data monetization (where applicable), digital empathy, digital business models and real-time digital customer experience excellence.
• Develop an effective portfolio of communications that educate executives and employees about customer experience realities, expectations, moments of truth, goals, improvement and innovation techniques and engagement opportunities, emphasizing specific ways different roles can make a difference in customer lifetime value.
• Oversee and Develop recognition for formal and informal collaboration that resolves issues, prevents issues, and creates value for internal and external customers.
• Work with each discipline across the company to reframe their culture, roles and rituals for customer-centricity, i.e. why customers care and how it can make a difference for customers and/or customer touch-points.
• Oversee the Customer Care Center, continuously assess and respond to customer needs
• Partner with our Compliance & Quality team to oversee the development, deployment, and integration of Retail's standard operating procedures with focus efficiency and compliance
• Develop customer experience performance dashboards that connect lagging indicators of market performance and leading indicators of team performance related to key drivers of customer lifetime value.
• Develop and deploy systematic actioning on customer experience insights by cross-functional representatives, to prevent recurrence of issues and to create new mutual value associated with key drivers of customer lifetime value.
• Influence ease-of-work and ease-of-doing business as a leader for product roll out and realization, go-to-market initiatives, employee engagement and other endeavors across the company.
• Ensure ongoing skill development and capability-building within the customer experience management roles and among executives and employees at-large for customer-focused communication, customer experience improvement and innovation, and alignment with customer expectations.
• Coordinate with Brand counterparts (Marketing and Supply Chain) to ensure that the brands messages and strategies are implemented and synced within expected time frames.
• Analyze monthly all information relating to the customer experience to include but not limited to: Sales mix drivers, New Product impacts, Speed of interactions by day part, Merchandising sales, Upcoming Marketing campaigns, NSO updates, and AOV and Interactions trends.
  

Qualifications

Education:

• Minimum of a bachelor's degree required

Work Experience:

• 5 - 10 years or equivalent in project management and retail sales
• Ability to train and develop others
• Exceptional track record of improving customer experience
• Proven experience of operational success
• Expertise using data and analytics - from customer satisfaction scores, web/mobile analytics, Customer Service Survey to ROI models - to support recommendations and strategies
• Experience in being able to translate strategy into action

Capabilities and Skills:

• Exceptional team-building, communication and people skills
• Strong analytical skills
• Strategic Thinking
• Excellent Communication Skills
• High level of integrity and a strong work ethic
• Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, etc.
• Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
• Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment.

Other Requirements:

• Extended time sitting, walking, bending, and reaching is possible.

• Must be able to remain in a stationary position for extended periods
• Must be able to operate a computer and other office equipment
• Ability to lift and carry up to 50 pounds for a distance of 100 feet.
• Must pass stringent background test requirements for operating footprint, including Pennsylvania, Ohio, Massachusetts, Maryland, and any other states in which Ethos operates.

Compensation:

• Annual salary with additional incentive compensation
• This position is classified as Exempt and is not eligible for overtime pay

Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.

Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.

Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.

Apply for this job with Ethos Cannabis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr1400rr61

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr1400jhs1

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Full-Time Position- Management experience required. . Assistant Buyer : prior purchasing experience required but must have knowledge in the marijuana industry. Duties-inventory control, count incoming product, enter manifests, scan every sku to be sure that the item is scannable and priced correctly, keep up on products best by and expiration dates, keep up on product that needs to be returned to vendor & create a return manifest, make sure that returns are picked up, follow through and make sure that all credits are received for returned product. Assist the buyer in daily operations. Must be able to come in a few days a week at 6 a.m. This position requires a person who is upbeat and has a great personality.

Shift manager needs to manage employees in a professional manner. Requirements are: computer knowledge, must have a valid license and own a vehicle. Must have a clean background check.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Apply for this job with Marley 420

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Join the movement!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge


• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture


• Work closely with GM and other Managers to exceed sales volume and KPI goals


• Partner with the PharmaCann Human Resources team in the following HR functions:
  
  • Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
  
  
  • Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's
  
  
  • Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
  
  
  • Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
  
  
  • Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
  
  
  • Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
  
  
  • Maintain a highly organized and professional documentation of employee issues
  
  
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising


• Projects a positive image of the organization to employees, customers, industry, and community


• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications

• Minimum 21 years of age (or per state regulation)


• Bachelor's Degree in business,operations management, or a related field is preferred.


• Store management experience preferred


• Minimum 2 years' experience supervising training, quality and customer service in retail.


• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years


• Minimum 4 years' retail experience in a customer facing position is required


• Skilled in Google and/or Microsoft Office Suite


• Business Acumen


• Ability to communicate proficiently both verbally and in written format


• Conduct all interactions with a high ethical standardProven ability leading teams


• Relationship Management


• Performance Management


• Personal Effectiveness/Credibility


• Consulting Skills


• Global & Cultural Awareness


• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

• Ability to sit for long periods of time and get in and out of an automobile several times a day.


• Will be required to drive and be outside for brief periods of time during all four seasons."

Physical requirements

Ability to utilize arms at extended position for long periods. Must be able to lift up to 50 pounds, lift/carry product, totes and push/pull carts.

Apply for this job with PharmaCann

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr14004n0b

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr14004b5v

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr140045mo

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

*** Zoho Books is the platform used rather than Quickbooks, etc. So Zoho knowledge will be given preference. ZOHO ONE
Internal control w/ Operations, warehouse, report to China
ACCOUNTING MANAGER

ABOUT THE JOB
Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Accounting Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
We are looking for an Accounting Manager role is a very fast-growing e-cig vape CBD company with its US office in Boca Raton. The overall mission is to think and act as a gatekeeper for the company to protect its financial security, to maximize cash flow and optimize accounting procedures on an on-going basis.
The Accounting Manager will work closely with executive team and managers, establishing specifications and monitor the processes to ensure compliance with the standards and requirements of HW and the state and federal regulations.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry.

RESPONSIBILITIES

• Maintain our company’s financial security by bringing certainty that all tasks are followed according to our internal procedures
• Think and act like a controller and audit all bills and deductions accordingly
• Optimize our cash flow by monitoring AR and AP closely
• Ensure short response time to all parties
• Monitor the accuracy of inventory levels in each of our warehouse locations
• Keep accounting language simple so that all parties can understand it
• Give recommendation to management on financial actions by analyzing accounting options
• Pay Attention to financial performance on a daily basis, reporting any red flags on areas of concern

PREFERRED QUALIFICATIONS & Skills:

• Manage Accounts Receivables (full cycle)/Payables and General Ledger while ensuring maximal accuracy
• Prepare checks, payments and bank deposit in a timely manner
• Set-up new vendors/customers ensuring all documentation is readily available
• Create invoices; monitor the accuracy by comparing sales orders against purchase orders and bill of lading
• Create credit memos and reconcile against payments; look for answers when partial payments are made without any matching credit memos
• Create purchase orders for imported good and record received inventory appropriately with fluctuating exchange rate
• Prepare and analyze Financial Reports, Balance sheet /Income statement
• Manage day-to-day Banking/accounting activities and reconcile statement monthly
• Prepare bi-weekly Payroll
• Must be familiar with Filings/time bound returns of City / State & Fed/ Sales Tax & Labor regulations
• Work with executive team to cut any excess spending
• Prepare periodic (weekly, monthly, quarterly) Reports on performances & keep management well informed
• Track and maintain inventory records from all of our warehouse locations (including internal transfers)
• Follow-up on vendor claims and pay vendors in a timely manner
• Assist with budget preparation
• Assist with audits
• Maintain complete filing system to support financial records
• Maintain the chart of account
• Provide clerical and administrative support to management as requested
• Perform job costing/profitability analysis
• Follow our internal procedures and policies while providing recommendations for improvements
• Working closely and effectively with the CEO and Director of Ops to keep them well informed of upcoming commitments and responsibilities, following up appropriately and persistently. Ensuring all timelines are being met even in the midst of occasional chaos

EDUCATION & EXPERIENCE:

• The accountant candidate should have accounting experience of at least 5 to 10 years and a bachelor degree in accounting or its equivalent, as well as a knowledge of bookkeeping and generally accepted accounting principles.
• Mid to Advance knowledge of Excel
• Advance knowledge of QuickBooks
• Extremely organized, structured and efficient
• Excellent Communication.
• Google Drive experience is a plus
• Impeccable records and references

E04JI8001kr14003ydr

Apply for this job with Heartland Works LLC

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

NOTE: FOR YOUR RESUME TO BE VIEWED, YOU MUST HAVE INDUSTRY EXPERIENCE IN CBD, HEMP AND/OR TOBACCO PRODUCTS MARKETING MANAGER ABOUT THE JOB Heartland Works LLC (“HL” and “Company”) is currently seeking a highly motivated and forward-thinking Marketing Manager to join our team! You will be a key contributor to our enterprise-wide initiative.
The Marketing Manager is responsible for developing SOP and marketing strategy. We are seeking a Marketing Manager that has the passion and capability to make this vision a reality within 2 years.
We are looking for someone with a proven track record and hunger for success in the e-cigarette and cannabis industry. As regulatory and legal environments expand market potential, we will evolve our product platforms accordingly.
This position partners cross functionally with digital, advertising, content, creative and social media teams.
RESPONSIBILITIES · Deep knowledge of the cannabis industry. · The Marketing Manager role is data and KPI driven with a focus on list growth (both email and text messaging), new product launches, and the execution of sales promotions and special events · Additionally, this position partners cross functionally with digital, advertising, content, creative and social media teams · Ensure incoming and outgoing products adhere to set quality standards. · Review and ensure accuracy of submitted batch records. · Prepares reports by summarizing data. · Crafts and reviews standard operating procedures based on safety and regulatory requirements. · Leads regular audits of quality and safety standards. · Review in-house and vendor calibrations for accuracy and adherence to company and industry guidelines. · Initiates investigations into quality issues and sees them through to closure. · Act as a subject matter expert in all aspects of quality and regulatory concerns or questions
PREFERRED QUALIFICATIONS
A bachelor's degree is required and an advanced degree in marketing or business (MBA) is preferred.
5 years of well-rounded CPG marketing experience in positions of increasing responsibility- with a focus on marketing expansion-as well as 3 years of experience in a leadership role
The ideal candidate will be well versed in medical cannabis, CPG, and retail industries with a proven history of sales and marketing success
Superb analytical and strategic skills
Demonstrated ability to lead and inspire a team
Outstanding communication and interpersonal skills
Flexibility/adaptability
Passionate customer advocacy
Thorough knowledge of marketing principles, brand, product and service management
Deep understanding of changing market dynamics
Ability to “look around the corner”
Entrepreneurial spirit/high tolerance for constructive conflict
Appreciated previous experience: Bacardi, Diageo, Moet Hennessy, Pernod Ricard, Medmen, Cura CS, Kush Bottles, Mammoth Distribution, RJ Reynolds, Imperial Tobacco, Philip Morris International, British American Tobacco.
Appreciated previous title: VP of Marketing
Must have CBD and/or E-cig experience
NONE PHYSICAL REQUIREMENTS: · Standing for long periods of time. · Bending and stooping. · Lift up to 60lbs at a time.
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Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Experienced Sales Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

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OPERATIONS MANAGER

NOTE: FOR YOUR RESUME TO BE VIEWED, YOU MUST HAVE INDUSTRY EXPERIENCE IN CBD, HEMP AND/OR TOBACCO PRODUCTS

ABOUT THE JOB
Heartland Works LLC (“HL” or “Company”) is currently seeking a highly motivated and forward-thinking Operations Manager to join our team! You will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in e-cigarette and cannabis industry. The Operations Manager will oversee and manage personnel to perform all the tasks necessary to sell a variety of products to our high standards

RESPONSIBILITIES:
The Manager oversees and maintains quality control measures to ensure high quality product and carries out day-to-day tasks.

The Manager must monitor and maintain departmental standards in accordance with the standards of the state of Florida

Oversee production by creating and reviewing production schedule; study and clarify specifications; calculate requirements; assemble and accurately weigh materials and supplies

Coordination of the day-to-day activities of this team of workers to ensure that operations run according to established specifications and schedules

Establish clear goals and metrics for the teams

Establish and maintain appropriate systems or measuring various aspects of operational effectiveness

Manage expenditures within budgets

Coach, mentor and direct staff

Contribute to operational and strategic plans

Plan, develop and implement strategy for team to meet established targets for Safety, Quality, Delivery, Cost, Productivity and Sales

Monitor employee performance daily to ensure that overall product quality and company safety standards are consistently executed

Create SOPs, training records, and related documentation

Report to the CEO and CFO on a weekly basis with updates regarding production and sales schedule

Ensure departmental compliance with state regulations and federal and state law

Assure that operation adheres to all business and industry license requirements

Work with warehouse to maintain strict inventory records of all inventory and equipment used in the warehouse and document process by completing forms, reports, logs and records


PREFERRED QUALIFICATIONS:

Experience managing/supervising a remote team

Proven ability to adapt to an organization's unique culture, environment, employees, and priorities

Knowledge of packaging and processing technology

Experience with training and the ability to teach concepts and practices to team members

Able to think strategically and creatively

Able to effectively analyze and interpret data

Able to prioritize and meet deadlines, and to manage multiple production and sales issues with sense of urgency

Able to handle challenging or conflict situations with tact and professionalism

Excellent communication skills, with the ability to promote a team environment

Be able to meet goals driven by KPI's and communicate the results of those KPI's to senior management

Must be hands-on, high energy, flexible, and responsive to a dynamic work environment

Ability to schedule and plan workloads, implement systems and projects that align with strategic objectives of the company

Subject to background check per state cannabis requirements

A proven track record of opportunity identification, problem-solving and taking initiative.

Proven ability to be successful in a less traditional or less hierarchical environment.

Regardless of career path, the successful candidate must have a track record of driving change.

Must have passion for e-cigarette industry.

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REGIONAL SALES MANAGER (Retail)

NOTE: FOR YOUR RESUME TO BE VIEWED, YOU MUST HAVE INDUSTRY EXPERIENCE IN CBD, HEMP AND/OR TOBACCO PRODUCTS

ABOUT THE JOB
Heartland Works LLC (“HL” or “Company”) is currently seeking a highly motivated and forward-thinking Business Development Manager to join our team! You will be a key contributor to our enterprise-wide sales initiative. We are looking for someone with a proven track record and hunger for success in e-cigarette and cannabis industry. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with our over hundreds of distributor partners and thousands of retailers.
RESPONSIBILITIES:

• 
  Set regional goals, targets and performance metrics for your region.
• Provide leadership to a team responsible for selling the company’s products and services, developing new accounts and expanding existing accounts across regional market.
• Manage distributor and retailer relationships to drive meaningful on-going business.
• Increase regional segment share based on agreed metrics and goals.
• Own forecasting models including budget, dates, probability to close and inventory estimates.
• Build and develop a “best-in-class” field sales team. Act as a player/coach, leading and motivating others through their actions and participation.
• Cross-functional cooperation with business strategy, brand marketing, trade marketing, and product to drive products, programs, and campaigns that align with the region’s needs.
• Hire, develop, and manage a team of 3 Account Executives, initially.
• Work with the regional sales director to create and refine GTM strategy for your region.
• Develop quarterly and annual business plans for accounts in your region, including marketing programs, partnerships, and direct sales efforts.
• Help quota carrying reps reach their targets through coaching, deal support and best practices sharing.
• Manage key customer relationships at both strategic and tactical levels to support your team and deliver results.
• Work collaboratively with the regional and product line leadership on key projects.

PREFERRED QUALIFICATIONS:

• 
  8+ years of sales experience and 3+ years of people management experience.
• Proven success hiring and training sales teams.
• Deep knowledge of the e-cigarette and cannabis industry.
• Experience in fast-cycle businesses with complex product lines and a heavy technology innovation component.
• Prior success in impacting the top and bottom line through creating successful sales strategies.
• A proven track record of opportunity identification, problem-solving and taking initiative.
• Proven ability to be successful in a less traditional or less hierarchical environment.
• Regardless of career path, the successful candidate must have a track record of driving change.
• Must have passion for e-cigarette industry.

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If you're experienced in the Illinois Cannabis market, this posting is for you!

We are a California cannabis vape brand looking to expand into the Illinois market, and we want you to be a part of the expansion!

New Normal started in California 5 years ago and has since become a top cannabis vape brand in the state. We have our eye on making moves in Illinois now!

Must haves:

-You must have cannabis manufacturing contacts in the state of Illinois. We need to be able to talk to companies in Illinois that can produce our product in the state.

-You must have a drivers license and reliable transportation.

-You must understand and be able to discuss cannabis with both dispensaries and customers.

-You must have a passion for the industry.

-Most importantly, you must be excited about a massive opportunity to get your foot in the door in an industry that is about to explode in the state of Illinois!

If this sounds like you, please don't hesitate to apply with a resume and cover letter.

We are very excited to hear from YOU!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Work Location: Remote

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If you're experienced in the Pennsylvania Cannabis market, this posting is for you!

We are a California cannabis vape brand looking to expand into the Pennsylvania market, and we want you to be a part of the expansion!

New Normal started in California 5 years ago and has since become a top cannabis vape brand in the state. We have our eye on making moves in Pennsylvania now before the market goes recreational!

Must haves:

-You must have cannabis manufacturing contacts in the state of Pennsylvania . We need to reach out to contacts in the state that have the capability to manufacture our product for us.

-You must have a drivers license and reliabale transportation.

-You must understand and be able to discuss cannabis with both dispensaries and customers.

-You must have a passion for the industry.

-Most importantly, you must be excited about a massive opportunity to get your foot in the door in an industry that is about to explode in the state of Pennsylvania !

If this sounds like you, please don't hesitate to apply with a resume and cover letter.

We are very excited to hear from YOU!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Work Location: Remote

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If you're experienced in the Florida Cannabis market, this posting is for you!

We are a California cannabis vape brand looking to expand into the Florida market, and we want you to be a part of the expansion!

New Normal started in California 5 years ago and has since become a top cannabis vape brand in the state. We have our eye on making moves in Florida now before the market goes recreational!

Must haves:

-You must have cannabis manufacturing contacts in the state of Florida.

-You must have a drivers license and reliabale transportation.

-You must understand and be able to discuss cannabis with both dispensaries and customers.

-You must have a passion for the industry.

-Most importantly, you must be excited about a massive opportunity to get your foot in the door in an industry that is about to explode in the state of Florida!

If this sounds like you, please don't hesitate to apply with a resume and cover letter.

We are very excited to hear from YOU!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote

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Pinnacle Laboratories

Full Job Description

We are a full-service cannabis testing lab offering state-mandated testing services to Ohio’s cannabis cultivators, processors and manufacturers to ensure safety and accurate labeling of products for medical use.

Pinnacle Laboratory is looking for an experienced Sales and Customer Relationship person to grow the laboratory testing capabilities through networking, collaborations, introductions, contacts, relationships, etc. Candidate will work with new and existing accounts to sell testing packages (pesticide, potency, heavy metals, etc) for Ohio testing to ensure products are safely tested prior to sale to dispensaries.

What we are looking for:

• We are looking for self-starters and leaders who are willing to work with us on the ground up in this new industry to explore uncharted territories in the science analytical field. We are looking for contributors and team players willing to break into the forefront with us in this once in a lifetime opportunity and new industry.
• The ideal candidate has knowledge of the cannabis industry (CBD and hemp experience is also highly valued), and will be considered successful through measurement and results being gauged by “signed client deals”.
• Proactive proven methods that return results.

Required Knowledge and Skills

• Persuasive selling, problem-solving; planning/organizing; proficiency in MS office; financial acumen; excellent written and verbal communication; excellent negotiator; exhibits independence, and resiliency
• Successful track record in driving results, motivating teams, and cross-functional partnership
• Experience building pricing structures that maximize profitability
• Ability to successfully navigate complex and changing business environments
• Demonstrated ability to persuade and influence others (strong negotiation skills)
• Ability to communicate effectively across all levels of the organization (internal and external)
• Self-motivated, resourceful, independent, and efficient
• Proven ability to achieve success in a start-up environment
• Ability to comprehend basic financial reports and Profit & Loss Statements

Requirements:

• A four-year degree with a focus in Business or Marketing is preferred
• Cannabis industry experience in a licensed operation/facility is strongly preferred
• 3+ years of sales experience
• Must be 21+ years of age
• Must have clean driving record
• Excellent written and verbal communications and negotiations skills
• Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint, and SharePoint
• Must pass any and all required background checks
• Must be and remain compliant with any and all legal or company regulations for working in the industry

General Duties

• Make initial contact with clients through calls, emails and visits to client sites.
• Understand current and prospective clients’ needs, explain the laboratory’s services, and suggest solutions to meet their needs.
• Attend networking events to meet prospective clients.
• Maintain all communication records with clients and prospects and provide updates to management.
• Manage accounts by providing customer service including maintaining timely and professional communication with clients and addressing customer complaints.
• Travel to client sites to pick up samples may be required.
• Adhere to laboratory’s policies and state cannabis regulations regarding testing.
• Stay up to date on laboratory offerings, relevant regulations and company policies, industry trends.
• Listen actively to client feedback and pain points, suggest solutions, and provide feedback to internal company management.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Sales: 3 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: One location

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Full-Time Position- Management experience required. . Assistant Buyer : prior purchasing experience required but must have knowledge in the marijuana industry. Duties-inventory control, count incoming product, enter manifests, scan every sku to be sure that the item is scannable and priced correctly, keep up on products best by and expiration dates, keep up on product that needs to be returned to vendor & create a return manifest, make sure that returns are picked up, follow through and make sure that all credits are received for returned product. Assist the buyer in daily operations. Must be able to come in a few days a week at 6 a.m. This position requires a person who is upbeat and has a great personality.

Shift manager needs to manage employees in a professional manner. Requirements are: computer knowledge, must have a valid license and own a vehicle. Must have a clean background check.

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Tips

Ability to commute/relocate:

• Covington, WA 98042: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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Summary

The assistant general manager – customer experience provides leadership that optimizes sales results with specific ownership for the customer experience on the sales floor. They drive results by developing and executing short term action plans and long-term strategies. In addition, they lead brand initiatives to create an excellent team member and customer experience, while meeting and exceeding company productivity standards and managing controllables. This role must have the drive to help people and solid knowledge of Cannabis as well as other products available. Ensures compliance with all company policies and procedures, as well as local and state laws, regulations and ordinances.

About The Source+

The Source+, a cannabis leader in Nevada with four dispensaries, two cultivation locations, and a state-of-the-art production and distribution facility in Nevada plus operations in Massachusetts.

The Source+ was recognized in Las Vegas Weekly Reader's Choice Award for “Best Dispensary in 2021” & voted one of the “Best Cannabis Companies to work for” by Cannabis Business Times in 2022.

Responsibilities:

Delivers a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

• Fosters a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
• Serves on Sales Leadership Team and is responsible for total store results
• Owns the customer experience throughout the total store
• Maximizes sales potential by spending majority of scheduled time on the sales floor
• Demonstrates excellent session lead (SL) behaviors
  
  • $15-30M: 80% of time on salesfloor
• Owns Best At categories with a focus on current selling strategies
• Supports, models and enhances all selling and sales support behaviors to ensure a seamless customer experience
• Analyzes customer experience reports and insights and mobilizes the team accordingly
• Promotes ownership and accountability for category management (e.g. Flower, Edibles)
• Understands, adheres, and reinforces brand standards
• Drives customer loyalty through current brand strategies, including email and customer relationship marketing
• Gains business insight and creates SMART action plans that improve execution and results
• Ensures compelling visual merchandising strategies and presentation standards are achieved and maintained
• Leads and delegates, as appropriate, the execution of all company initiatives
• Plans for and facilitates consistent communication to all positions
• Accountable for payroll budget, target wage rate and other controllable expenses
• Sets the overall pace for creating a captivating in-store environment
• Conducts SL and team member observations and provides feedback and coaching
• Manages and resolves customer relations issues
• Develops and maintains relationships with cross-brand partners
• Accountable for all activities related to providing a safe working environment
• Creates an awareness of and builds capabilities in asset protection by fostering a culture of honesty and connecting the links between customer service, team member engagement and shrink

Builds a high-performance team:

• Attracts, recruits and hires highly qualified team members to support the functions sales advisors and cashwrap for the total customer experience
• Owns talent management lifecycle of direct reports including onboarding, assessment, retention, career development, succession planning and recognition
• Coaches direct reports to leverage the talent lifecycle with team
• Ensures quality onboarding of team members in partnership with department managers and Talent AGM
• Ensures front of house team members are cross-trained in cashwrap, reception, and sales advisor processes
• Ensures high quality execution and facilitation of sales education materials and selling strategies
• Builds team member connectivity and manages team member relations of direct reports and other team members
• Partners with general manager to establish clear performance goals and objectives
• Communicates effectively with multi-unit manager, Sales Leadership Team, team members and peers, including cascading relevant information to direct reports
• Communicate and embody the company vision and values

Takes responsibility for the following metrics:

• Overall customer satisfaction (+Loyalty)
• Best At – Flower % to plan
• Conversion
• Retention

Work Environment:

Dispensary

Physical Demands

• Must be able to lift 50lbs occasionally, as well as, able to carry, bend, stand, lift, and push/pull as needed

Position Type/Expected Hours of Work

• Schedule flexibility to include evenings and weekends

Travel

• None

Required Qualifications

• Demonstrates ability to improve customer satisfaction and drive customer loyalty
• Proven ability to effectively delegate, follow up and communicate with all levels of the organization
• Demonstrates ability to manage complex and competing priorities with time management and organizational skills
• Demonstrates ability to assess talent, coach, develop and manage performance
• Demonstrates business acumen with strong strategic and analytical skills
• Previous high-volume management experience preferred for $15-30M
• Associates Degree or equivalent job experience (Bachelor's degree preferred)
• 3+ years as individual contributor in a retail environment
• Minimum of 1-year experience in lead role
• Experience as an Assistant General manager in retail management
• Knowledge and understanding of the medicine, specifically, must have the knowledge of various strains, genetics, THC content, and all relevant terminology
• Must be 21 or over
• Must possess current state cannabis worker license or permit (if applicable)
• Must have own vehicle, full insurance, and a clean driving record

Preferred Qualifications

• Cannabis retail management experience preferred.

Work Authorization/Security Clearance

There is no visa or H1-B sponsorship. Candidates must successfully complete a criminal record screening or FBI Fingerprints requirements.

Successful completion of a thorough personal reference check and background check from the Nevada Department of Taxation. Note that any applicant with a violent felony or drug-related offense (Conclusion of sentence, probation, and/or incarceration within the past 10 years) is not eligible to become obtain a dispensary agent.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

AAP/EEO Statement

The Source is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Immediate need for experienced office assistant with management skills for Jupiter's premium medical wellness and marijuana certification cards practice

Outstanding staff

Wonderful patients

Opportunities for rapid professional growth

Will not consider any candidates with less than 3 years experience working in a doctors office

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We follow CDC guidlines

Ability to commute/relocate:

• Jupiter, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Working in a MD or DO office: 3 years (Required)
• EMR systems: 1 year (Required)

Work Location: One location

Apply for this job with Florida Physicians Marijuana Certifying Network

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At our company, we value providing excellent customer service, legitimizing the industry through customer interactions, and sharing our acquired knowledge with others. We are looking for an experienced Retail Manager to oversee the daily operations of our cannabis retail store. You will be the one to ensure operations run smooth and maximize sales while minimizing costs. The Retail Manager is responsible for managing all day-to-day operations of the dispensary in accordance with the State of Oregon and standards set by the Company and responsible for the overall profitability of the stores. The Retail Manager provides support to all staff which include:

• Lead and inspire team members to continuously grow, learn, evolve, to be compassionate, kind and strive to become better.
• Help build an exceptional team that will uphold and deliver our mission, vision, and goals to customers.
• Meet or exceed sales goals, profitability, and operational excellence
• Exceed the customers’ expectations by implementing and delivering exceptional service and training the staff to deliver the same service
• Drive customer visit goals and increase the number of returning customers
• Analyze, forecast, and deliver financial and operational reporting regularly
• Identify underperforming metrics and help develop strategies for improvement
• Clear knowledge and understanding of state and local cannabis regulations (including Metrc) and ensure that compliance is executed in operations
• Promote an environment and culture that is focused on positive and healthy interactions
• Foster positive and productive relationships with all vendors
• Effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow.
• Monitor and manage staffing, scheduling, operations, processes, etc.
• Help Implement HR policies and standard operating procedures
• Encourage and promote a teamwork environment while empowering a self-managing team
• Monitor and manage inventory, product placement, store presentations and work with marketing to raise awareness and increase sales
• Implement selling programs, sell-through rates
• Engage meaningfully in the local community through events, programs and partnerships
• Implement systems of checks and balances in areas vulnerable to loss
• Promote and implement sales strategies
• Liaising with the Executive Team

We value diversity and inclusivity. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please submit cover letter to include why you want to work in the cannabis industry as well as your resume.
Thank you for your interest and we look forward to hearing for you!

Job Type: Full-time

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Immediate need for experienced office manager for the areas premium medical wellness and marijuana certification cards practice

Outstanding staff

Wonderful patients

Will not consider any candidates with less than 3 years experience as office manager in a doctors office

No need for referrals or insurance verification.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We follow CDC guidlines

Ability to commute/relocate:

• Jupiter, FL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Office manager in doctors office: 3 years (Required)
• Administrative experience: 1 year (Preferred)

Work Location: One location

Apply for this job with Florida Physicians Marijuana Certifying Network

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Experienced Sales Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

Apply for this job with Oregon Cannabis Collective

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Active Grow LLC
12345 Lake City Way NE #2137

Seattle, WA 98125

Start Date: Summer 2022
Job: Strategic Sales & Customer Experience Manager
Reports to: CEO and Marketing Director
Location: Remote

Who are we?

We are a fast-growing & sustainably focused LED horticultural lighting and hydroponic supply company that is known for its innovation and design-focused products. We differ from other hydroponic suppliers as we focus on independent garden stores, vertical farms, universities and other plant-based research facilities, in addition to the cannabis side of the industry. Active Grow is proud to provide professional, kind and timely support for our customers from product introduction to after sales support and beyond. Core values drive us to improve every day and influence our daily motives; Authenticity, Passion, Growth, Resourcefulness, Access and Individuality.

What are we looking for?

A passionate, self-motivated and organized person who excels in customer service and can help maintain existing accounts as well as increase Active Grow’s market penetration with independent grow stores, distributors, reps and commercial projects.
The right candidate should have an interest in grow lighting, hydroponics and/or gardening with a desire to learn and understand the product side of the business. At
Active Grow, we set high expectations and are committed to providing you with the training and tools needed to help you reach your goals. If you thrive in a fast-paced, entrepreneurial team environment and have a "can do" mentality, you will be a great fit at Active Grow.

What is required?

Day to day operations consist of the sales and promotion of Active Grow products, as well as responding to customer inquiries over the phone, sending emails and making calls in order to win opportunities in the US, Canada and abroad. You will be the right-

hand person to the CEO and Marketing Director and work independently from a remote location. We endorse creativity and look for professionals willing to go above and beyond their roles to ensure continued growth.

What do we offer the right candidate?

The opportunity is a full-time, salary-based position with performance-based bonus opportunities. We offer support via product training, marketing materials and by having competitive products and pricing to help you succeed. We are always on call to answer any questions or provide assistance. The position also features vacation days, paid holidays, paid sick days and paid personal days.

Strategic Inside Sales / Customer Service Manager Job Duties:

• Manager will be tasked with creating, growing and maintaining a customer list based off market research and Active Grow management input.
• Manager will become an expert in Active Grow products and able to answer technical inquiries on an array of products after extensive training.
• Manager will work independently so time-management and self-drive is essential.
• Benchmarks competitors by analyzing and summarizing competitor information and trends. Uses information to identify sales opportunities.
• Presents to and educates our lighting agency representatives, customers, engineers, architects, distributors, and contractors about Active Grow’s product offering. Share product benefits and ROI of LED lighting specifically.
• Develops and closes sales opportunities by cold calling/soliciting new accounts, building rapport, providing technical information and explanations and preparing quotations.
• Services new accounts by answering telephone and e-mail inquiries, verifying and entering information to support customer service and operations.
• Answers customer service calls, questions, complaints and returns in a prompt manner.
• Assists in identifying and contacting social media influencers to promote

Active Grow products.

• Communicates expected delivery date of product with customers and follows up on sales to ensure product satisfaction.
• Grows accounts by checking customer’s buying history, suggesting related and new items and explaining technical features.

• Provides sales tracking and planning schedules during weekly calls with the

CEO and Marketing Director.

• Maintains and improves quality results by following standards and recommending improved policies and procedures to management team.
• Reports any known errors in the sales process or issues with orders needing immediate attention to the CEO.
• Adheres to company policies, procedures and ethical conduct at all times.
• Must pass a 90-day evaluation for continued employment.

Required Skills / Qualifications:

• Organization, problem solving and time management skills; able to manage various tasks with changing priorities
• Multi-tasking abilities, self-starter, ability to work independently & with others
• Ability to manage all aspects of the relationship between customers and industry partners
• Strong ability to communicate effectively, both orally and in writing; strong public speaking ability a plus
• Detailed oriented, sensitive to customer needs and company requirements
• Personable positive attitude
• Strong follow up and reporting skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software
• Bachelor’s degree required

Benefits:

• Competitive base salary
• Performance-based bonus opportunities
• Vacation days, paid holidays, paid sick days and paid personal days
• Healthcare support for the right candidate

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• Bachelor's (Required)

Experience:

• Hydroponic Supply Sales: 1 year (Preferred)
• LED Lighting Sales: 1 year (Preferred)
• Garden Supply Sales: 1 year (Preferred)

Work Location: Remote

Apply for this job with ACTIVE GROW

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GreenLabs is looking for a seasoned 10+ year experienced Retail Sales Manager. Our amazing staff and patients have helped us receive the title of “Baltimore’s Best Cannabis Dispensary” of 2019 and 2020. We have just closed in on our second year of business and are looking to add a mature key member to the team that can add value in a multitude of ways.

The ideal candidate possess deep rooted leadership skills and must have the ability to teach staff of different temperaments and learning styles. They must be humble, yet assertive, able to see weakness in themselves and others all while having the ability to problem solve and turn those weaknesses into strengths. Passion is a must if you do not have it, then do not even apply. Compensation will be based off of experience and skills.

Your job duties will include teaching, leading and implementing sales policies and procedures to create a strong sales team. You must be comfortable leading and telling staff when they are not executing properly. You must be very well versed in cross selling, up-selling, and using and perceiving body language in order to increase sales. Additional Manager duties entail opening and/or closing the Dispensary as scheduled.
Manager Expertise required is as follows: Manager must have extensive corporate sales training. Manager must have years of teaching and training staff. Manager must follow state regulations and maintain a safe and secure work space. Manager must be willing to work along side all staff members to show examples of humble work ethic. Manager must be efficient in articulating task, goals and safety to staff. Manager must be a natural leader and help other team members grow. Manager must be able to execute and report on all tasks asked of them. Manager must maintain a happy and healthy workspace and culture.

GreenLabs is looking for a manager that will bring a strong level of experience and leadership to help further shape it's incredible staff!

Job duties will also include assisting patients with determining which strain and method of cannabis would best suite their ailments, handling cash transactions, counting and organizing cannabis inventory, receptioning, budtending, managing, and knowing and abiding by the Maryland Medical Cannabis Commission regulations.
Having knowledge about the cannabis industry or cannabis in general is always a plus but not mandatory upon applying. If hired, you will receive full training on everything cannabis. Training will take 1-2 weeks unless we deem more training is necessary. Once fully trained you will be up to speed on everything cannabis and all the rules and regulations of the Maryland Medical Cannabis Commission.
After you have become familiarized with all of GreenLabs Standards and the state regulations you are then expected to begin developing your policies and procedures.
If you feel as though this is the job for you, please apply with your resume along with a detailed cover letter, your best contact information, and a copy of your government issued ID.
All applicants must be 21 years of age or over and able to pass a background check and drug screening. GreenLabs is an equal opportunity employer.
All applicants that best fit this position will be contacted.

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Experience:

• Sales and Managing: 10 years (Required)

Work Location:

• One location

Pay frequency:

• Every other week

Work includes:

• Evenings
• Weekends
• Holidays

Paid Training:

• Yes

Management:

• Store Manager

Shifts announced:

• Weekly

Employees working per shift:

• 6 - 10

Pay Frequency:

• Bi weekly or Twice monthly

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Company's website:

• www.GreenLabsMD.com

Work Remotely:

• No

Apply for this job with GreenLabs

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Jane is building the future of eCommerce.

We are looking for an experienced Product Manager with experience bringing new products to market. We are looking for someone with a strong product mindset; a combination of business savvy, customer centricity and technical knowledge. Someone who is passionate about the customer's journey and you will report directly into the Lead PM for Digital Merchandising (brand and advertising tools). As the Senior Product Manager for Shopper Experience, you'll own development of branded content widgets across Jane, helping shoppers to learn more about the brands they can access through our platform, and letting brands tell their stories using their own voice.

Jane is an MIT-founded, high growth, and rapidly expanding technology company in the cannabis industry. As the cannabis industry's first complete real-time marketplace, we aim to provide consumers with a confident, safe and simple shopping experience. Users can browse local products in real-time, compare by price, proximity or popularity and place orders at local stores for pickup or delivery - all on the industry's largest marketplace. In addition to our marketplace, we provide online menus and end-to-end checkout flows to dispensaries by integrating directly with their POS systems and leveraging real-time data to connect dispensaries and consumers. Jane's Digital Merchandising team owns development of brand tools and advertising products, giving brands the ability to manage their product listings and to drive additional traffic to their own content through advertising.

Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego.

Company Overview:

Jane Technologies, Inc. is an MIT-founded eCommerce company in the cannabis industry, and we are growing extremely quickly. We believe in the cannabis industry's ability to bring well-being, health, and love into this world, and it is our mission to bring confidence to the online cannabis shopping experience. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/.

Primary Responsibilities:

• Define, own, and execute the product roadmap of new ad templates, content widgets, and other features that allow brands to reach shoppers.
• Plan and coordinate releases across relevant functions (marketing, partner success, engineering, etc.)
• Implement processes to ideate, prioritize, build, release, and track products across our retail vertical.
• Create lines of communication with internal teams to capture, prioritize, and report out on retail partner feature requests and bugs.
• Coordinate and conduct retail partner interviews as part of product discovery to identify areas of opportunity.
• Author product requirement documents and align with Product Design and Engineering on feature phasing, requirements, execution, and rollout plans.
• Measure success of feature releases and iterate through qualitative and quantitative analysis.

Required Experience:

• 2+ years of experience as a Product Manager
• The ability to operate effectively and independently, even in areas of uncertainty and ambiguity
• Successful track record of bringing new products to market

Preferred Experience:

• 2+ years of experience releasing end user facing content in apps/websites/etc. - prefer that they have experience developing advertising creatives, formats, templates, etc., but any development of user-facing content is acceptable.
• Experience with testing user-facing content via A/B testing, holdouts, or other methodologies
• Project management skills - this role will need to coordinate manually executed betas to test new creative formats, which requirements the ability to coordinate with many beta participants, determine how to manually scale setup of experiments when those new features do not yet have fully scaled internal tooling or UX support.

Jane Technologies is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Apply for this job with Jane Technologies

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Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

Apply for this job with Oregon Cannabis Collective

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Immediate opening for Experienced Cannabis Dispensary Manager for recreational dispensary

Busy, fast-paced location is looking for a dynamic, outgoing, multitasking individual to join our management team.

Responsibilities:

Dispensary Operations

- Administer day to day operations of the dispensary, including POS updates, scheduling, daily compliance reports, ordering necessary ancillary products and supplies, and inventory management

- Monitor performance of and identify issues with various sales channels (in-person, online ordering)

- Ensure system compliance with company policies and with state regulations that impact daily retail dispensary operations

- Responsible for maintaining the look and feel of the store; understands that powerful visual merchandising, good habits, store cleanliness, and maintenance all contribute customer experience

- Execute retail projects as defined by Retail General Manager

Nice to have Skills & Experience

- Uncompromising focus on customer service and bringing the best possible experience to our patients

- Ability to identify and train dispensary staff; auditing and certify progression through training programs where they are not the trainer

- Track record identifying and solving team interpersonal issues in line with company culture and policies

- Comfort and experience in managing conflict with and between customers; able to de-escalate tough situations

- Willing to roll up sleeves and be a team player in various unplanned/unexpected situations that might arise on a daily basis

- Experience dynamically scheduling employees and utilizing technology along with data to optimize store schedules

- Comfort and familiarity using excel and data analytics modules to gain insights into large sets of sales, customer, and inventory data; ability to derive insights from that data

- Flexible schedule with ability to work 40 hours per week and retail hours, including nights and weekends

Job Type: Full-time

Pay: $15.50 - $20 hourly

All inquiries are 100% confidential.

Requirements:

OLCC Marijuana Worker's Permit

21+ Only

Job Type: Full-time

Pay: $15.50 - $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)

Work Location: Multiple Locations

Apply for this job with BTE 2 LLC

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Customer Experience Mgr.
This role will lead and provide excellent front line customer service experience that focuses on delivering positive outputs, and puts our community and customers first. Provide day to day management and support to the team and strive to improve and deliver a holistic experience from start to finish.
Core Responsibilities

• Help with daily operations, which includes dispatching and opening / closing procedures during operational hours
• Create and manage employee schedule (includes creating, managing time off requests, editing timesheets, etc)
• Work with owners to interview and hire new potential employees
• Onboard new employees (SOP’s, train, evaluate,etc)
• Maintain and show high level of customer service and compassion to all customers
• Work with team members on implementing new internal processes
• Help drive revenue
• Empower and lead time with positive, healthy environment
• Respond to online reviews about the business

Competencies

• Problem solving skills
• Solution based thinking
• Good communicator
• Reliability & dependability
• Leadership skills
• Team Player
• Positive Attitude
• Business Acumen

Experience

• 2 years experience in the cannabis industry
• At least 2 years experience in retail management / leadership position or equivalent experience
• Proven ability to drive sales, analyze data, and react quickly to the needs of the business

Qualifications

• Must be 21+ years of age
• Ability to have flexible schedule (weekdays, nights, weekends, holidays, etc.)
• Clean driving record
• Background check
• Strong verbal and communication skills. Spanish a plus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change based on demands of the business.

Job Type: Full-time

Pay: $48,000.00 - $57,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• San Rafael, CA 94903: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Apply for this job with Moonflower

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Now hiring experienced managers and assistant managers for busy dispensary!

Busy, fast paced location is looking for a dynamic, outgoing, multitasking individual to join our management team.

Responsibilities:

Accomplish company goals while managing the following retail processes:

Achieving Company Revenue Goals
Team Retention
Team Training
Product Purchasing/Vendor Management
Organization and Inventory
Sales and Promotions
Supervising store scheduling, opening, closing, and operations
Cash handling and Inventory Management
Compliance

Must have OLCC Marijuana Workers Permit
Must have dispensary experience
Must have metrc experience
Experience with Biotrack a plus
Must have strong leadership skills
Must have excellent communication skills
Must have above average computer skills
Must be willing to work some nights, weekends, and holidays

This is a fast paced location and part of a rapidly expanding company. Come join and lead our team!

Please email resume and summary of cannabis and cannabis management experience.

All inquiries 100% confidential.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Bonus pay

Experience:

• Retail management: 1 year (Preferred)

Work Location: One location

Apply for this job with FFC

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Immediate opening for Experienced Cannabis Dispensary Manager for medical and recreational dispensary

Busy, fast paced location is looking for a dynamic, outgoing, multitasking individual to join our management team.

Responsibilities:

Accomplish company goals while managing the following retail processes:

Achieving Company Revenue Goals
Team Retention
Team Training
Product Purchasing/Vendor Management
Organization and Inventory
Sales and Promotions
Supervising store scheduling, opening, closing, and operations
Cash handling and Inventory Management
Compliance

Must have OLCC Marijuana Workers Permit
Must have dispensary experience
Must have metrc experience
Experience with Biotrack a plus
Must have strong leadership skills
Must have excellent communication skills
Must have above average computer skills
Must be willing to work some nights, weekends, and holidays

This is a fast paced location and part of a rapidly expanding company. Come join and lead our team!

Please email resume and summary of cannabis and cannabis management experience.

All inquiries 100% confidential.

Job Type: Full-time

Pay: $39,000.00 - $50,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 1 year (Preferred)
• Retail Store Managers: 1 year (Preferred)

Work Location: One location

Apply for this job with FFC

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Join the movement!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
• Work closely with GM and other Managers to exceed sales volume and KPI goals
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
• Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
• Maintain a highly organized and professional documentation of employee issues
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications & Competencies

• Minimum 21 years of age (or per state regulation)

• Bachelor's Degree in business,operations management, or a related field is preferred.

• Store management experience preferred
• Minimum 2 years' experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years

• Minimum 4 years' retail experience in a customer facing position is required

• Skilled in Google and/or Microsoft Office Suite

• Business Acumen

• Ability to communicate proficiently both verbally and in written format

• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

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Does hard work, kindness, and a knack for helping folks describe you? If so, you may be a great fit to become a team member at Mission Mountain Holdings. At Mission Mountain Holdings, we live, work, and breathe the job. Like the Mission Mountains, this job is not for the faint-hearted; we expect a lot, and the stakes are high, but, in return, you can expect a challenging and highly diversified position on an ambitious and fresh team.

Every member of the Mission Mountain Holdings Team strives to create a unique interaction between our customers and retail partners to support sales execution, market growth, and industry dominance. Team members work together to ensure flow and transparency throughout the company. They primarily ensure customer satisfaction and greet customers and the supply company staff with a personable smile to make everyone feel safe, comfortable, and cared for.

The Customer Experience Manager at Mission Mountain Holdings is responsible for creating a welcoming environment for our customers and employees, training and assisting production and supply staff, developing constructive and cooperative working relationships with others, and maintaining those relationships over time.

KEY RESPONSIBILITIES/DUTIES:

• Train supervisors in techniques and skills for training and dealing with employees.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Analyze training needs to develop new training protocols or modify and improve existing protocols
• Drive customer retention, reduce churn, and increase customer satisfaction
• Aligning customer experience strategies with marketing initiatives as well as informing customers about new products features and functionalities
• Analyzing customer feedback on products and taking proactive steps to maintain positive experiences and identify customer needs
• Performing product tests, evaluating after-sales and support services, and facilitating improvements
• Keeping up-to-date technically and applying new knowledge to your job, including keeping informed of industry trends
• Documenting processes and logging technical issues, as well as customer compliments and complaints
• Monitor the facility to ensure that it remains safe, secure, and well-maintained
• Leading customer experience teams
• Other duties as assigned

NECESSARY SKILLS / PROVEN EXPERIENCE IN THE FOLLOWING

• Extensive experience in gathering and interpreting customer experience information
• Exceptional interpersonal skills and a customer-centered approach
• Great organizational and time management abilities
• Superb communication, collaboration, and problem-solving skills
• Observing, receiving, and otherwise obtaining information from all relevant sources

QUALIFICATIONS:

• A bachelor's degree in marketing, communications, advertising, business management, or in a related field is preferred
• Background in cultivation required
• Background in the cannabis industry required
• Experience training employees and other staff in cannabis and/or cultivation environment
• At least two years of experience as a customer support specialist
• Demonstrated track record in driving revenue and increasing store productivity
• A credible and visible leader who can inspire the team
• Excellent oral and written communication skills
• Excellent people and organizational skills
• Team player with the ability to gain consensus through collaboration and open dialogue
• A sense of urgency, high energy, and hands-on approach
• Available to work 40 hours per week; including weekends
• Flexible schedule
• Reliable transportation
• Lift a minimum of 50lbs / stand for an extended period of time
• Ability to obtain MT CCD Agent badge

License/Certification:

• Driver's License (Required)

Work Location:

• Ronan, Montana

Work Remotely:

• No

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Ronan, MT 59864: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

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Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannatron is a one-stop-shop for all types of smoke shop, dispensary, and convenience store products and accessories. We are the exclusive distributor of our House Brands: Ooze, King Palm wraps, Truweigh scales, Green Monkey Grinders, Loud Lock packaging, and Stache products, and our catalog offers thousands of products from leading industry brands as well as up-and-coming brands.

As an industry leader we have experienced exponential growth since we were founded in 2015. We have made the Inc. 500 list of fastest-growing companies the past two years, and have recently renovated and expanded our Headquarters in Oak Park, MI. We have a brand-new front office and showroom to accommodate our growing team, and have more than tripled our warehouse space as we continue to add items to our catalog and bring new products to market.

As the CX Manager for Cannatron (wholesale & DTC), you will be joining during an exciting time of growth and change. This role has management responsibilities in Customer Experience that include but are not limited to sales support and customer support organization from an internally focused, reactive organization to a productive, demand generating, customer first sales culture by implementing disciplined selling processes, pricing strategies and sales enablement tools required to position the Industrial sales organization to achieve annual growth objectives and longer-term improvements.

Primary Responsibilities:

• Continually evaluate the outside-in-view to understand and exceed customer expectations.
• Coordination and supervision of sales and CX representatives in the selling performance of both direct and indirect selling organization.
• Coordinate, manage, and monitor the end-to-end customer lifecycle with collaborative functional support and coordinated and optimized processes and integrated sales enablement tools.
• Define and manage KPIs for customer call management and technical assistance to align with a best-in-class customer experience.
• Role directly impacts financial performance of business by maximizing profitable revenue generation while minimizing cost of sales – cross-selling, upselling, customer retention, etc.
• Rollout new RMA process and own it’s effectiveness.
• Troubleshoot and assist the ecommerce and marketplace customer support needs.
• Drive strategic pricing initiatives, standardized proposal generation, processes and support.
• Best practices – builds a bridge between CX, sales and marketing for customer journey mapping in support of achieving financial results and maximizing the customer experience.
• Develop proactive solutions to ensure customer-centric focus throughout organization.
• Develop, define and lead training programs for new process adoption.
• Evaluate performance and implement improvements within our software ecosystem.
• Implement and support enabling technologies including CRM, PIM, ERP, selector tools and other bolt on applications that drive sales productivity and a world class customer experience.
• Communication - monitor, analyze, and improve sales support activities.
• Report and evaluate organizational sales support programs and campaigns to ensure these activities are aligned with focus growth areas, the voice of the customer, and overall strategy.
• Strategic input - manager of Customer Experience participates in development of strategic plan to ensure that selling and support capabilities are aligned with achievement of the plan.

Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns quickly, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.
• Demonstrate a “servant-leader” approach while bringing deep subject matter expertise.

Requirements:

• 5-7 years of relevant experience in Customer Experience, Operations, Marketing or PD
• Bachelor's Degree in Business Administration, Marketing, Arts, Psychology or related fields
• Proven track record driving positive CX in a B2B and DTC or other complex environment
• Experience in CPG Industry a plus; knowledge of the vaping and cannabis industry is desired.
• Demonstrated experience in project management, performance marketing, DAM, PIM, CRM, campaign optimization and the ability to work across multiple teams.
• Experience working with Shopify and/or other ecommerce platforms.
• Proficient in using CX research and other digital CX tools including CRM, reporting systems, etc.
• Prior experience building and leading customer experience programs.
• Solid understanding of methodologies including customer research, journey mapping and service blueprinting, prototyping and user testing.
• Experience facilitating cross-functional discussions, including the ability to influence while not having direct authority.
• Self-starter with exceptional management skills and great attention to detail.
• Dedicated and ethical approach to customer experience.
• Excellent conflict resolution, negotiation and follow-through skills.
• Ability to interpret and communicate both quantitative and qualitative data.

Why Work for Us?

• Mon-Fri 9a-5p
• Cannatron & Ooze Swag included: https://www.oozelife.com/collections/apparel
• Benefits offered: Medical, Dental, Vision, Life Insurance, 401K and Paid Time Off.
• Located in Oak Park, MI (near Detroit).
• Opportunity to travel to events.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

Apply for this job with Oregon Cannabis Collective

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Experienced Sales Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

Apply for this job with Oregon Cannabis Collective

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Experienced Sales Account Manager

Oregon Cannabis Collective

Competitive compensation package, depending on experience.

Immediate position open for an Account Manager.

Our company operates licensed retail dispensaries, greenhouse cultivation and extraction facilities in the State of Oregon. We are looking for highly motivated and high energy members for our team to expand our lines of packaged goods and branded products. We offer a highly collaborative work environment and must be able to communicate well and get along with other team members. Opportunities for growth and advancement are available to ambitious, hardworking individuals. We are an equal opportunity employer.

Our ideal candidate has established customer relationships within the industry and is looking to expand them in this competitive market.

Duties and Responsibilities:

• Develop new business and provide outstanding customer service to maintain existing account relationships.
• Maintain regular in person visits and call frequency to existing accounts.
• Establish personal network with local key-influencers to promote brand recognition through networking opportunities and events.
• Gather market intelligence regarding, pricing, product trends, merchandising, advertising techniques and consumer demographics.
• Collaborate with Management to build market presence for our brand.
• Work with accounts to monitor retail inventory using sales history, competitor activity and promotional activity.
• Meet or exceed sales goals and objectives.
• Represent and promote the company and the cannabis industry in a professional, responsible manner.
• Knowledge of proper cash handling procedures and ability to accurately count, verify and record customer transactions
• Collaborate with company’s Accounts Receivable department to ensure retail accounts remain in good standing.
• Responsible for managing overdue accounts and collecting payments from customers responsible for the debt
• Assist with other tasks determined by Management as they arise.

Qualifications & Skills:

• Must be at least 21 years of age.
• Be able to obtain an OLCC Marijuana Workers Permit.
• Must have access to reliable vehicle and a driving record in good standing.
• Be able to learn and follow applicable OLCC compliance procedures.
• High school diploma or equivalent education.
• Must have a passion for the Oregon cannabis industry and the ability to learn and adapt in a developing landscape.
• Work with varying levels of supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
• Superior work ethic, highly motivated, self-starter attitude willing to work in a team environment.

Maintain company confidentiality and represent the company in a professional and ethical manner.

Job Type: Full-time

Pay: $80,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Education:

• High school or equivalent (Preferred)

Experience:

• cannabis sales: 3 years (Preferred)

License/Certification:

• OLCC Worker Permit (Preferred)

Work Location: On the road

Apply for this job with Oregon Cannabis Collective

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Jane is building the future of eCommerce.

We are looking for an experienced Product Manager with experience bringing new products to market. We are looking for someone with a strong product mindset; a combination of business savvy, customer centricity and technical knowledge. Someone who is passionate about the customer's journey and you will report directly into the Lead PM for Digital Merchandising (brand and advertising tools). As the Senior Product Manager for Shopper Experience, you'll own development of branded content widgets across Jane, helping shoppers to learn more about the brands they can access through our platform, and letting brands tell their stories using their own voice.

Jane is an MIT-founded, high growth, and rapidly expanding technology company in the cannabis industry. As the cannabis industry's first complete real-time marketplace, we aim to provide consumers with a confident, safe and simple shopping experience. Users can browse local products in real-time, compare by price, proximity or popularity and place orders at local stores for pickup or delivery - all on the industry's largest marketplace. In addition to our marketplace, we provide online menus and end-to-end checkout flows to dispensaries by integrating directly with their POS systems and leveraging real-time data to connect dispensaries and consumers. Jane's Digital Merchandising team owns development of brand tools and advertising products, giving brands the ability to manage their product listings and to drive additional traffic to their own content through advertising.

Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego.

Company Overview:

Jane Technologies, Inc. is an MIT-founded eCommerce company in the cannabis industry, and we are growing extremely quickly. We believe in the cannabis industry's ability to bring well-being, health, and love into this world, and it is our mission to bring confidence to the online cannabis shopping experience. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/.

Primary Responsibilities:

• Define, own, and execute the product roadmap of new ad templates, content widgets, and other features that allow brands to reach shoppers.
• Plan and coordinate releases across relevant functions (marketing, partner success, engineering, etc.)
• Implement processes to ideate, prioritize, build, release, and track products across our retail vertical.
• Create lines of communication with internal teams to capture, prioritize, and report out on retail partner feature requests and bugs.
• Coordinate and conduct retail partner interviews as part of product discovery to identify areas of opportunity.
• Author product requirement documents and align with Product Design and Engineering on feature phasing, requirements, execution, and rollout plans.
• Measure success of feature releases and iterate through qualitative and quantitative analysis.

Required Experience:

• 2+ years of experience as a Product Manager
• The ability to operate effectively and independently, even in areas of uncertainty and ambiguity
• Successful track record of bringing new products to market

Preferred Experience:

• 2+ years of experience releasing end user facing content in apps/websites/etc. - prefer that they have experience developing advertising creatives, formats, templates, etc., but any development of user-facing content is acceptable.
• Experience with testing user-facing content via A/B testing, holdouts, or other methodologies
• Project management skills - this role will need to coordinate manually executed betas to test new creative formats, which requirements the ability to coordinate with many beta participants, determine how to manually scale setup of experiments when those new features do not yet have fully scaled internal tooling or UX support.

Jane Technologies is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

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Position Summary:

As a Project Manager, you will provide knowledge, leadership, and management to complete building construction projects safely, profitability and in accordance with the contract documents.

Requirements:

• 4 Year engineering degree or equivalent, plus extensive (five or more years) experience/knowledge of construction, design, finance, and management required.
• Must have a working knowledge of structural, mechanical, and electrical civil and building practices and concepts.
• Innovative and effective management techniques to maximize employee performance.
• Thorough understanding of construction software, corporate and industry practices, processes, standards, etc. and their impact on project activities.
• Computer skills required, including familiarity with Microsoft office suite programs.
• Knowledge of scheduling software (Primavera, Microsoft Project etc.)
• Vital; superior communication and interpersonal (tact, diplomacy, influence, etc.) skills essential.
• Must be confident in directing and coordinating staff, sub-contractors, and consultants.
• Superior organization skills, ability to make independent decisions and multi-task.
• Must have a valid Driver's License.
• Ability to pass pre-employment drug screen (including negative drug screen for cannabis/marijuana).
• Obtain and maintain a DOT medical card. (company provided).
• OSHA 10 Certification, or ability to obtain during pre-employment (company provided online training).

R.H. White is a family-owned construction management and general contracting company that has been in operation since 1923. It has five primary business divisions: building construction, construction services, mechanical construction, utility construction and water utility management and operations. In addition to its Auburn, Massachusetts corporate headquarters and training center, the company also has multiple locations throughout New England.

We are proud of our workforce's long record of loyal service which we believe is directly correlated to our family culture and focus on employee safety and training. R.H. White has received numerous awards including the Massachusetts Employer of Choice Award from the Employer's Association of New England (EANE) and the Massachusetts Family Business of the Year Award from Northeastern University's Center for Family Business. Additionally, we've received multiple STEP (Safety, Training, Evaluation Process) Awards from the Associated Builders and Contractors of Massachusetts (ABC) and the Gould Construction Institute (GCI) over the last decade.

A business does not grow without investing in its employees and we recognize that our team members are the foundation of our success. So, if you're looking for a dynamic and rewarding career with a diversified and growing business, consider joining R.H. White.

R.H. White is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.

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Join the movement!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
• Work closely with GM and other Managers to exceed sales volume and KPI goals
• Partner with the PharmaCann Human Resources team in the following HR functions:
  
  • Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
  • Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's
  • Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
  • Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
  • Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
  • Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
  • Maintain a highly organized and professional documentation of employee issues
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor's Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years' experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years' retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

• Ability to sit for long periods of time and get in and out of an automobile several times a day.
• Will be required to drive and be outside for brief periods of time during all four seasons."

Physical requirements

Ability to utilize arms at extended position for long periods. Must be able to lift up to 50 pounds, lift/carry product, totes and push/pull carts.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job detailsSalary$50,000 - $150,000 a yearJob TypeFull-timeNumber of hires for this role1Qualifications

• • Sales: 5 years (Preferred)

Full Job Description

Area Manager- Sales

Biscotti Brands is an exciting and growing manufacturer of premium adult use cannabis products. Our Corporate Support Center is based in Emeryville within the San Francisco Bay market area and our products are enjoyed by consumers throughout the State of California. This position is an important role within the organization and is an exciting growth-oriented opportunity to build upon your professional experience, leadership skills and your passion for the licensed cannabis industry. In the role it necessary to be effective at recruiting, on-boarding, developing, and supporting a field-based network of service/sales support individuals. This position is a remotely based (work from home when not traveling) role that reports to the Director; Business Development located in the Corporate Support Center.

Customer Support Services at Biscotti:

We are looking for engaging cannabis industry-experienced leaders that enjoy working with and supporting a network of independent sales representatives. The Market Manager: Customer Support Services role is responsible for educating and supporting independent Brand Ambassadors and Representatives to support their selling efforts as well as selling products to current and prospective clients, If this sounds like the opportunity you have been waiting for…Take action and apply today!

The person for this role needs to be service-oriented, goal-oriented, a self-starter, organized, and an effective influencer while having a high-level of cannabis-related product knowledge. You will be the face of our company in the eyes of the individuals you will supporting as well as with potential B2B clients and retail consumers. The person in this role will also be visiting licensed dispensaries ensuring products are displayed properly, educating retail store staff members on the company’s products, delivering promotional, educational, and sales-focused at various locations throughout Southern California.

Key Responsibilities

· Assisting in the recruiting, onboarding, and providing continuous development to others.

· Traveling to dispensary/retail store locations within assigned territory to support assigned stores.

· Ensuring self and Sales Representatives are facilitating in-store Visits, Demo Days, Budtender, and other Staff Members’ education.

· Capturing and reporting Daily, Weekly and Monthly sales-related data and activities.

· Calling on dispensary/retail locations to follow up and schedule future Store Visits, Budtender Educations Events, and In-store Demo Days.

· Calling customers to create top-of-mind awareness and check on Client’s product re-ordering needs.

· Managing and securing various account information.

· Performing other duties as assigned.

Primary Responsibilities

· Representing Biscotti at dispensaries/retail locations and other events by educating Buyers, Budtenders, Retail Store Operators and Consumers about Biscotti and Tutti products via Budtender Education, Product Demos, Consumer Workshops, etc.

· Becoming a Subject Matter Expert by maintaining a high-level of product and brand knowledge.

· Being comfortable sharing brand message and product-related information.

· Being on-site and on-time for and all scheduled Store Visits & Special Events and training sessions.

· Securing, storing, transporting, distributing, and maintaining inventory levels of company provided Demo Kits, Marketing Collateral and Training Materials.

· Assisting in training and supporting Brand Ambassadors.

· Tracking and reporting all In-store Visits, Demo Days and other Special Events and activities as per company standards.

· Completing the set up and tear down of in-store Demo Days and Special Event site elements.

· Tracking performance of Demos, inventory, and collecting customer feedback.

· Maintaining professional conduct and personal appearance in-line with company standards.

· Completing all required company training as directed.

· Building strong relationships with team members, customers/retailers, and consumers.

· Creating and maintaining accurate Dispensary Profiles.

· Assessing, tracking, and reporting on competitors' products and local marketing activities.

· Completing all required Expense Reports and submitting all necessary company expenses and receipts for reimbursement within the company’s required timeframes.

· Maintaining a positive image of the brand at all times.

· Maintaining company and public health restrictions, protocols, and standards at all times.

Requirements – Minimum Qualifications (Knowledge, Skills and Experience)

· In-depth knowledge of the licensed cannabis/marijuana industry.

· Familiarity with cannabis dispensaries throughout Southern California.

· Bachelor’s degree in business, marketing or related discipline or related experience.

· Must have strong customer service experience serving and supporting internal and external customers.

· Demonstrated track-record of professionalism and driving results.

· Sales experience and a demonstrated track-record of accomplishments:

• Minimum of 4+ years (B2B) Business-to-Business Sales and/or (B2C) Business-to-Consumer Sales.
• Multi-unit Leadership experience as an Area Manager, District Manager or Regional Manager is a plus.

· 4 years’ experience in customer service; as well as experience in retail, cannabis, food service or hospitality industries.

· Must have a strong interpersonal skills and good judgment and be capable of communicating with a diverse range of people.

· Professional demeanor, and the ability to maintain confidential information.

· Energetic and confident in engaging with others including retail store personnel and consumers.

· Excellent verbal and written communication skills.

· Proficiency in Microsoft Office Products including Word, Excel, PowerPoint, OneNote, etc. and/or Google applications.

· Regular physical activity may be required, e.g., setting up displays, promotional materials, able to lift to 50 lbs. on a repetitive basis.

· Must have unlimited access to a reliable and insured vehicle that meets the State’s requirements.

· Must be willing to work extended hours including on evenings, weekends, and some holidays.

· Must be at least 21 years of age.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds on a repetitive basis. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.Note

This Job Description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Experience:

• Sales: 5 years (Preferred)
• Cannabis: 4 years (Required)

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Job detailsSalary$65,000 - $70,000 a yearJob TypeFull-timeNumber of hires for this role1Qualifications

• • Bachelor's (Preferred)

  • Restaurant Experience: 5 years (Preferred)

  • Driver's License (Preferred)

Full Job Description

Flow Cannabis Co. is the first sustainable, sungrown cannabis company to embrace the small, independent farm ecosystem. We partner with, and give scale to, craft farmers in Northern California and values-aligned brands who honor beyond-organic farming practices. We offer a wide range of processing, co-packing, white label, and distribution services to a growing list of partners including brands, dispensaries, distributors, and manufacturers, who all share our values and vision of building a better supply chain for our industry.

Flow Cannabis Co is looking for an energetic and creative Employee Culture & Experience Manager to be the "eyes and ears" for the People Operations team, acting as an internal consultant to facilitate and influence change programs and people initiatives across the company beginning with employee onboarding through off-boarding. We see our Employee Culture & Experience Manager as the heart and hand of up-keeping and improving our workplaces for the betterment of the team, the community, and the environment. The Employee Culture & Experience Manager will make recommendations to enhance the overall people delivery experience. You will play a critical role championing company culture by ensuring that employee engagement is in full alignment with our company mission, vision, and values. This is an exciting opportunity for someone who enjoys the dynamic nature of a fast-paced environment, and has an in-depth understanding of what it means to work at a company that is focused on sustainability, community, teamwork, and collaboration across locations. As a member of the People Operations team, you’ll be measured by the delight you inspire in the company and the creative solutions you bring to the table. You’ll also be entrusted with ensuring employee engagement runs as smooth while empowering the rest of the company to be accountable and autonomous.

Responsibilities

• Research, develop, and implement employee engagement programs, training and development
• Define and drive our unique company culture
• Employee perks
• Ambassador of culture and values
• Facilitate a culture of trust between Executive Leadership and employees
• Build company culture via developing and leading applicable employee engagement programs
• Organize events and manage employee morale programs/benefits
• Assist in creating and executing ways to measure and assess engagement (for example, surveys)
• Develop, structure, and facilitate approaches to two-way communication
• Assess the impacts that people practices and policies have on the employee experience and morale, create and make recommendations to the People Ops team based on findings
• Foster proactive approaches to organizational well-being via promoting awareness/training/tools related to mental and physical wellness for individual employees
• A key participant in the employee on-boarding process, including new hire orientation and other required trainings
• Coordinates all leave of absence programs
• Conducts re-boarding and off-boarding Lead events held in our Redwood Valley and Laytonville locations, i.e. birthdays, anniversaries and other important milestones
• Assist with scheduling and ensuring company-wide meetings run smoothly
• Other duties as assigned

Requirements

• Relevant degree in Human Resources and/or Human Development preferred
• At least 5 years of experience in relevant industry
• Entrepreneurism: Ability to fully own projects and processes
• Ownership: a sense of empowerment to resolve your own problems, make decisions, and trust your own good judgement
• A passion for creating memorable experiences and building new things
• Highly organized; impeccable attention to detail and an interest in office aesthetics
• Demonstrated people management & leadership skills
• Strong communication skills
• High level of integrity; ability to keep things confidential when needed Multitasking is second nature
• Ability to be flexible & manage competing priorities and to keep a calm demeanor when things get hectic
• A collaborative attitude
• Willingness and ability to implement changes and process improvements with confidence
• Experience with Microsoft Office & Google Suites
• Commitment to upholding Flow Cannabis Co’s values
• At least 21 years of age

Why Flow Cannabis Co.?

Our network of independent farmers are true stewards of the land and have spent their lives balancing a unique, harmonious relationship between the farm, the genetics and the terroir using only organic methods. The result is an unparalleled product that simply cannot be found anywhere else. We believe that everyone should know who grows their cannabis — including where and how it’s grown.

Through a values-driven approach and a regulated market, we have the chance to break down prohibition stigmas to show that cannabis can play an emerging role in treating many common medical conditions, as well as provide important tax and societal benefits. We also believe in the opportunity to build an agricultural model centered around small, independent farmers which could be replicated around the world. If this gets you excited, too, we encourage you to inquire about a career with Flow Cannabis Co.

Our values as a company are simple — we are pioneers of positive impact, and value respect, humility, and grit above all else.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Restaurant Experience: 5 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location:

• One location

Work Remotely:

• No

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About LeafLink

LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.

With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.

Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!

The Role

From the morning essentials that get us going to planning the future of the office and collaboration, the Workplace Experience Manager is focused on delivering an amazing experience for our employees and guests. The Workplace Experience Manager is responsible for curating and sustaining our unique work environments, helping to bring our values and culture to life in the physical and now increasingly virtual world. As the Workplace Experience Manager, you will be both creatively thinking about the future of workplaces as well as executing the day-to-day to keep us running.

Responsibilities

• Serve as a key in-office point of contact for various events and meetings, managing room reservations and setup, guest sign-in, food and beverage orders, etc
• Manage the operational implementation of services, developing programs, tools, and processes while integrating with other offerings
• Build strong internal relationships with employees and workplace stakeholders; specifically, IT, People, and Finance to deliver amazing experiences together. Work closely with senior leaders to deliver all workplace-related services.
• Ensure operational excellence in day to day service delivery including the development of playbooks and programs which improve the efficiency and effectiveness, performance, quality, safety, and risk for our employees and visitors
• Manage 3rd party suppliers in the delivery of services aligned with programs
• Facilitate regular visits to the main office for remote employees and those in other locations - arranging workspaces, orienting folks to the space, and acting as a resource and connection point as needed

Qualifications

• 3-5 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience
• You enjoy event planning and have independently planned workplace events of several types
• You've had experience facilitating an office move
• You're comfortable independently and autonomously owning projects
• You've managed outside vendor relationships
• You have excellent customer service skills, with a strong positive presence
• You're proactive, resourceful, and organized.
• Experience at a startup preferred

Benefits

• Flexible PTO to give our employees a little extra R&R when they need it
• Competitive compensation and 401k
  
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through a Flexible Spending Account
• A robust stock option plan to give our employees a direct stake in LeafLink's success

LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.

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Job detailsJob TypeFull-timeNumber of hires for this role1Qualifications

• • Customer Service: 10 years (Required)

  • Retail Management: 10 years (Required)

Full Job Description

GreenLabs is looking for a seasoned 10+ year experienced Retail Sales Manager. Our amazing staff and patients have helped us receive the title of “Baltimore’s Best Cannabis Dispensary” of 2019 and 2020. We have just closed in on our second year of business and are looking to add a mature key member to the team that can add value in a multitude of ways.

The ideal candidate possess deep rooted leadership skills and must have the ability to teach staff of different temperaments and learning styles. They must be humble, yet assertive, able to see weakness in themselves and others all while having the ability to problem solve and turn those weaknesses into strengths. Passion is a must if you do not have it, then do not even apply. Compensation will be based off of experience and skills.

Your job duties will include teaching, leading and implementing sales policies and procedures to create a strong sales team. You must be comfortable leading and telling staff when they are not executing properly. You must be very well versed in cross selling, up-selling, and using and perceiving body language in order to increase sales. Additional Manager duties entail opening and/or closing the Dispensary as scheduled.Manager Expertise required is as follows: Manager must have extensive corporate sales training. Manager must have years of teaching and training staff. Manager must follow state regulations and maintain a safe and secure work space. Manager must be willing to work along side all staff members to show examples of humble work ethic. Manager must be efficient in articulating task, goals and safety to staff. Manager must be a natural leader and help other team members grow. Manager must be able to execute and report on all tasks asked of them. Manager must maintain a happy and healthy workspace and culture.

GreenLabs is looking for a manager that will bring a strong level of experience and leadership to help further shape it's incredible staff!

Job duties will also include assisting patients with determining which strain and method of cannabis would best suite their ailments, handling cash transactions, counting and organizing cannabis inventory, receptioning, budtending, managing, and knowing and abiding by the Maryland Medical Cannabis Commission regulations.Having knowledge about the cannabis industry or cannabis in general is always a plus but not mandatory upon applying. If hired, you will receive full training on everything cannabis. Training will take 1-2 weeks unless we deem more training is necessary. Once fully trained you will be up to speed on everything cannabis and all the rules and regulations of the Maryland Medical Cannabis Commission.After you have become familiarized with all of GreenLabs Standards and the state regulations you are then expected to begin developing your policies and procedures.If you feel as though this is the job for you, please apply with your resume along with a detailed cover letter, your best contact information, and a copy of your government issued ID.All applicants must be 21 years of age or over and able to pass a background check and drug screening. GreenLabs is an equal opportunity employer.All applicants that best fit this position will be contacted.

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends

Experience:

• Customer Service: 10 years (Required)
• Retail Management: 10 years (Required)

Work Location:

• One location

Work Remotely:

• No

Apply for this job with GreenLabs

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Company Description

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer oriented culture and industry leading customer engagement through sales training and product knowledge.
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement.
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Apply for this job with PharmaCannis

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$100,000 - $120,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications

• 
  

  • Bachelor's (Preferred)

  
  

Full Job Description

Looking for an experienced cannabis cultivation manager to begin and operate a brand new facility in Lancaster, CA. This is a 450 light operation.

Experience in managing and handling day to day, back to back operations is key. Looking for skill sets such as planning, scheduling, organizational and management a must. Understanding proper work flow and timing. Cultivation experience is a must.

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Schedule:

• 10 hour shift

Supplemental Pay:

• Bonus pay
• Signing bonus

Education:

• Bachelor's (Preferred)

Work Location:

• One location

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with STANDARD HOME LENDING, INC.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, Pharmacann Inc. operates thirteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer oriented culture and industry leading customer engagement through sales training and product knowledge.
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement.
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Apply for this job with PharmaCannis

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

SUMMARY Nursery Grower/Manager responsible for propagation and sales in a small greenhouse/nursery which supports plantings in a collection garden (millfleurs.garden or thegardensatmillfleurs.com ) .The Garden is open to the public on specified dates. The nursery, Tiffany Perennials ( tiffanyperennials.com ) is open for sales Wednesday through Saturday.

DUTIES AND RESPONSIBILITIESMUST love plants. (Plant ‘nerds’ please apply!)

Manage all the usual duties of maintaining a small greenhouse of exotic and 'local plants,' including, but not limited to:

Grow plants for sale from seeds and cuttings.

Maintain a wide range of tender plants overwintered for replanting in garden.

Be actively interested to learn about and care for exotic plants as well as ‘locals.'

Maintain and record fertilizing programs for a wide variety of plants.

Maintain and record insect and disease control programs.

Interface comfortably with customers.

Maintain two small showcase gardens around sales area, including, but not limited to planting, weeding, mulching, dead-heading, etc.

EDUCATION AND EXPERIENCE

High School diploma or equivalent required; Horticultural courses encouraged; Horticultural degree preferred.

Minimum eight years growing experience

Sales experience important.

KNOWLEDGE, SKILLS, ABILITIES

Must be well organized AND flexible when the occasion requires.

Able to work in a family atmosphere with owner and other workers.

Able to lift 50+ lbs easily.

Must love plants.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:Owners and some co-workers have had Covid. Working outside, it is easy to maintain "social distance." On winter days when work might be inside everyone's comfort level is considered.

Company's website:

• www.thegardensatmillfleurs.com

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer oriented culture and industry leading customer engagement through sales training and product knowledge.
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement.
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Salary
$50,000 - $150,000 a year
Job Type
Full-time
Number of hires for this role
1
Full Job Description

Area Manager- Sales

Biscotti Brands is an exciting and growing manufacturer of premium adult use cannabis products. Our Corporate Support Center is based in Emeryville within the San Francisco Bay market area and our products are enjoyed by consumers throughout the State of California. This position is an important role within the organization and is an exciting growth-oriented opportunity to build upon your professional experience, leadership skills and your passion for the licensed cannabis industry. In the role it necessary to be effective at recruiting, on-boarding, developing, and supporting a field-based network of service/sales support individuals. This position is a remotely based (work from home when not traveling) role that reports to the Director; Business Development located in the Corporate Support Center.

Customer Support Services at Biscotti:

We are looking for engaging cannabis industry-experienced leaders that enjoy working with and supporting a network of independent sales representatives. The Market Manager: Customer Support Services role is responsible for educating and supporting independent Brand Ambassadors and Representatives to support their selling efforts as well as selling products to current and prospective clients, If this sounds like the opportunity you have been waiting for…Take action and apply today!

The person for this role needs to be service-oriented, goal-oriented, a self-starter, organized, and an effective influencer while having a high-level of cannabis-related product knowledge. You will be the face of our company in the eyes of the individuals you will supporting as well as with potential B2B clients and retail consumers. The person in this role will also be visiting licensed dispensaries ensuring products are displayed properly, educating retail store staff members on the company’s products, delivering promotional, educational, and sales-focused at various locations throughout Southern California.

Key Responsibilities

· Assisting in the recruiting, onboarding, and providing continuous development to others.

· Traveling to dispensary/retail store locations within assigned territory to support assigned stores.

· Ensuring self and Sales Representatives are facilitating in-store Visits, Demo Days, Budtender, and other Staff Members’ education.

· Capturing and reporting Daily, Weekly and Monthly sales-related data and activities.

· Calling on dispensary/retail locations to follow up and schedule future Store Visits, Budtender Educations Events, and In-store Demo Days.

· Calling customers to create top-of-mind awareness and check on Client’s product re-ordering needs.

· Managing and securing various account information.

· Performing other duties as assigned.

Primary Responsibilities

· Representing Biscotti at dispensaries/retail locations and other events by educating Buyers, Budtenders, Retail Store Operators and Consumers about Biscotti and Tutti products via Budtender Education, Product Demos, Consumer Workshops, etc.

· Becoming a Subject Matter Expert by maintaining a high-level of product and brand knowledge.

· Being comfortable sharing brand message and product-related information.

· Being on-site and on-time for and all scheduled Store Visits & Special Events and training sessions.

· Securing, storing, transporting, distributing, and maintaining inventory levels of company provided Demo Kits, Marketing Collateral and Training Materials.

· Assisting in training and supporting Brand Ambassadors.

· Tracking and reporting all In-store Visits, Demo Days and other Special Events and activities as per company standards.

· Completing the set up and tear down of in-store Demo Days and Special Event site elements.

· Tracking performance of Demos, inventory, and collecting customer feedback.

· Maintaining professional conduct and personal appearance in-line with company standards.

· Completing all required company training as directed.

· Building strong relationships with team members, customers/retailers, and consumers.

· Creating and maintaining accurate Dispensary Profiles.

· Assessing, tracking, and reporting on competitors' products and local marketing activities.

· Completing all required Expense Reports and submitting all necessary company expenses and receipts for reimbursement within the company’s required timeframes.

· Maintaining a positive image of the brand at all times.

· Maintaining company and public health restrictions, protocols, and standards at all times.

Requirements – Minimum Qualifications (Knowledge, Skills and Experience)

· In-depth knowledge of the licensed cannabis/marijuana industry.

· Familiarity with cannabis dispensaries throughout Southern California.

· Bachelor’s degree in business, marketing or related discipline or related experience.

· Must have strong customer service experience serving and supporting internal and external customers.

· Demonstrated track-record of professionalism and driving results.

· Sales experience and a demonstrated track-record of accomplishments:

• Minimum of 4+ years (B2B) Business-to-Business Sales and/or (B2C) Business-to-Consumer Sales.
• Multi-unit Leadership experience as an Area Manager, District Manager or Regional Manager is a plus.

· 4 years’ experience in customer service; as well as experience in retail, cannabis, food service or hospitality industries.

· Must have a strong interpersonal skills and good judgment and be capable of communicating with a diverse range of people.

· Professional demeanor, and the ability to maintain confidential information.

· Energetic and confident in engaging with others including retail store personnel and consumers.

· Excellent verbal and written communication skills.

· Proficiency in Microsoft Office Products including Word, Excel, PowerPoint, OneNote, etc. and/or Google applications.

· Regular physical activity may be required, e.g., setting up displays, promotional materials, able to lift to 50 lbs. on a repetitive basis.

· Must have unlimited access to a reliable and insured vehicle that meets the State’s requirements.

· Must be willing to work extended hours including on evenings, weekends, and some holidays.

· Must be at least 21 years of age.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds on a repetitive basis. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.Note

This Job Description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Benefits:

• Health insurance

Supplemental Pay:

• Commission pay

Experience:

• Sales: 5 years (Preferred)
• Cannabis: 4 years (Required)

Work Location:

• Multiple locations

Company's website:

• www.biscottibrands.com

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• Yes

Apply for this job with Biscotti Brands

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities:

• Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
• Work closely with GM and other Managers to exceed sales volume and KPI goals
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
• Maintain a highly organized and professional documentation of employee issues
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Apply for this job with PharmaCannis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Are you an upbeat, optimistic person? Does leading a team and solving problems give your brain a dopamine release?

Have you managed an online customer service team for web / e-commerce? Do you have experience helping people find the product that's right for them?

The person we're looking for will be attentive and responsive to the needs of our customers while maintaining an objective perspective of the situation at hand.

If you're driven to follow procedure and do things the right way, but know when the rules should be bent for the greater good, we want to meet you.

We're hiring a manager for our Customer Experience department and we need someone who will analyze our current processes and make things even better.

What's the job like?

We use multiple software platforms including Shopify, Zendesk, Live Chat, NetSuite, Slack, ShipStation, and Google Suite. You don't need to have experience with those platforms, but you will need to be computer savvy. If you're not 100% comfortable with computers, this isn't the job for you.

We're looking for someone with a strong desire to learn and master technical information related to water pipes, vaporizers, and other cannabis accessories. Your ability and desire to research product information so you can have intelligent conversations with customers is vital.

We're a small business with 18 employees, so personality matters. We want team players who like coming in, solving problems, and enjoy the company of their co-workers (who are all cool and interesting in one way or another).

This is a department of three people, so the Customer Experience Manager will have two direct reports to lead and will be talking to customers and solving problems as well.

The Customer Experience Manager has a seat on the leadership team and meets weekly with the founders of the company. Our personable approach to business is one of the things that sets us apart from our competitors, so this is a key position at 420 Science.

This role has a wide variety of responsibilities, but they all tie back to the customer experience. We talk to our customers over the phone, via live chat, and through email / support tickets. We work with the shipping team when an order requires special attention. We collaborate with the web team when product photos or descriptions need to be fixed or improved for clarity. We talk to the inventory team with questions about products and availability.

Spelling, grammar, and typing speed are important because most of our communication is written. If you're not strong in all three of these areas, this isn't the job for you.

What about COVID-19?

We only have essential staff on site in our warehouse during this time. All employees who can work from home are doing so. In addition, we've implemented the following safety procedures:

• Everyone is required to wear a mask (provided by us)
• We ask that people stay 6 feet apart (as much as possible)
• Warehouse garage doors are open
• Multiple fans throughout the building keep air moving
• We have 6 HEPA filters with hydroxyl generators that capture and kill viruses and bacteria in the offices and breakroom

Schedule & Location

We value quality of life and utilize a 32 hour workweek, with the option for additional hours when we're busy. This position is Monday - Friday at 6.5 hours per day. Your two direct reports will be working 4 day / 8 hour schedules Sun-Wed and Wed-Sat, so your team meetings will be on Wednesdays when all three of you are working.

We're located in South Austin near Slaughter & S. 1st Street. During covid, this job can be done remotely with the exception of processing returns, which would be done on site one day per week.

Compensation

• $25 / hour (32-36 hours per week)
• Health, Dental, and Vision insurance
• Paid holidays including your birthday
• Paid sick days
• Paid vacation days
• Employee discount

420 Science Core Values

• We are helpful. We help our customers, our co-workers, and our friends & partners. We ask, "what's the right thing to do in this situation?"
• 
  We are efficient. Thoughtful consideration is given to our processes. Accuracy and attention to detail are vital to our success.
• 
  We are growing. We focus on sustainable growth for our company while fostering personal growth for our people.
  

About Us

420 Science was founded in 2004 by two best friends with a passion for cannabis and enthusiasm for small business. Together they built this company into an industry leader. We are one of the largest online smoke shops in the US and we also manufacture products that are sold in thousands of stores worldwide, including local shops like Smoke ATX, Mr. Nice Guy's and MaryJae's Smoke Culture. We have a fun & casual work environment and are oriented toward growth and industry domination.

420 Science is proud to be an equal opportunity employer. We foster an environment of mutual respect and personal growth. We celebrate and welcome diversity and are committed to creating an inclusive workplace.

Apply for this job with 420 Science

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer oriented culture and industry leading customer engagement through sales training and product knowledge.
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement.
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Apply for this job with PharmaCannis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

Join the movement!

Pharmacann Inc., one of the nation’s leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We’re grounded and growing. Based in Chicago, PharmaCann Inc. operates fourteen dispensaries and four production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

• Development of high customer experience standards, to include a customer oriented culture and industry leading customer engagement through sales training and product knowledge.
• Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture.
• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume.
• Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
• Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that results in consistency across all stores.
• Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement.
• Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR.
• Maintain a highly organized and professional documentation of employee issues.
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• Minimum 21 years of age (or per state regulation)
• Bachelor’s Degree in business,operations management, or a related field is preferred.
• Store management experience preferred
• Minimum 2 years’ experience supervising training, quality and customer service in retail.
• 1 year PharmaCann supervisory experience will be considered in lieu of 2 years
• Minimum 4 years’ retail experience in a customer facing position is required
• Skilled in Google and/or Microsoft Office Suite
• Business Acumen
• Ability to communicate proficiently both verbally and in written format
• Conduct all interactions with a high ethical standardProven ability leading teams
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

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CANNABIS INDUSTRY EXPERIENCE REQUIRED

The Retail District Manager is responsible for creating structure, growing dispensary revenue, properly training employees, upholding current State and MED laws, and ensuring our customers receive consistent and exceptional service every visit. We’re looking for a highly motivated individual to enhance our customer experience, provide solid leadership, maximize revenue, and meet our future growth plans.

Duties and responsibilities include:

• Adhere to and promote a culture of compliance as it pertains to state and company regulations.
• Provides direction and thought leadership to the retail organization, with a strong understanding of the brand, market and patient needs, as well as anticipating future needs.
• Maximizes and regularly reports and forecasts on retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
• Ensures a world-class experience exists for our customers. Understands and remains current on market demand for product offerings and ensures dispensary teams are trained to meet customer needs.
• Ensure that the environment and customer experience reflect the Company’s vision and values
• Interacts closely with the compliance team to ensure all dispensaries and personnel are in compliance with State regulations, in all operations, processes, inventory management and protocol.
• Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization.
• Drives and influences productivity and cost saving opportunities in all operational components.
• Implements training and reinforces service, product, operations and management expectations through training and development of store teams.
• Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
• Maintains a strong working knowledge of regulatory requirements.
• Always stays positive

We are a vertically integrated cannabis company, providing safe, consistent, top-quality cannabis products to improve people’s lives. By investing in people, practices, and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Health insurance

Schedule:

• 10 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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Green Door West Delivery is looking for:

A Full Time Office Manager who is motivated with a positive attitude, enjoys helping people, and wants to provide assistance in the Cannabis Industry.

Our Mission Statement is to provide only the highest quality purely Organic, Vegan and Pesticide-free legal Marijuana to qualified patients by accurately filling orders and swiftly delivering them with outstanding and professional customer service.

The right candidate for this role possesses strong leadership qualities, extreme orientation to detail, and is obsessed with efficient operations.

HOW TO APPLY (resumes submitted without this info will not be reviewed!)

• PLEASE complete the application on our website. COPY AND PASTE this link into your browser: https://greendoorwest.com/pages/jobs
  
• Make sure to include your Social Media profile (Linkedin, FB, IG etc) when responding;
• Make sure to complete both assessments;
• Please include a cover letter or at least a paragraph;
• Be prepared to display professional attire and attitude – SERIOUS INQUIRIES ONLY

Responsibilities:

• Primary functions include: driver recruitment and training, fleet management & logistics, inventory management, and customer service.
• Support core business operations: payroll, inventory tracking, cash management, etc.
• Build and develop operational documentation
• Manage and curate Green Door West website – experience with image-editing software (e.g. Photoshop) preferred
• Develop communications system architecture (phone trees, etc.)
• Perform continual needs assessments and optimize systems to achieve greater efficiencies
• Lead the force on creative strategies to increase customer base

Qualifications:

• 2+ years with delivery logistics
• Located in LA or Orange County (not offering relocation - Non local candidates need not apply)
• Experience with inventory management
• Strong leadership skills via prior office management experience
• Strong tech aptitude including POS systems, driver tracking software, and web-based applications
• Proficiency with Shopify E-Commerce Platform
• Strong written and verbal communication skills (via phone, text, e-mail, etc.)
• Analytical skills to interpret reports, systems, and other technical information and form conclusions and/or recommendations
• Entrepreneurial spirit with previous experience in early startups. You think outside of the box and are resourceful and fiscally responsible
• Cannabis experience is a bonus, but not required.
• Proficiency in Microsoft suites

Experience:

• Management: 2 years
• Delivery logistics/dispatch: 2 years
• Customer Service: 2 years
• E-Commerce Platforms: 1 year (Shopify preferred)

Compensation:

$20+/Hour (depending on experience) *

* After 4-8 weeks of paid training and receiving a passing review. The pay rate increases along with the ability to earn bonuses and grow within the company.

HOW TO APPLY (resumes submitted without this info will not be reviewed!)

• PLEASE complete the application on our website. COPY AND PASTE this link into your browser: https://greendoorwest.com/pages/jobs
  
• Make sure to include your Social Media profile (Linkedin, FB, IG etc) when responding;
• Make sure to complete both assessments;
• Please include a cover letter or at least a paragraph;
• Be prepared to display professional attire and attitude – SERIOUS INQUIRIES ONLY

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Benefits:

• Employee Discount

Schedule:

• 8 Hour Shift
• Day shift
• Monday to Friday
• Night Shift
• Overtime
• Weekends

COVID-19 considerations:We clean and sanitize the office every day. Our drivers, who interact with the public, are required to wear face masks and gloves when delivering, and they each wash their hands and sanitize their belongings when the return from deliveries.

Experience:

• E-Commerce: 2 years (Preferred)
• Management: 2 years (Preferred)
• Customer Service: 2 years (Preferred)
• delivery logistics: 1 year (Preferred)

Work Location:

• One location

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Company's website:

• www.greendoorwest.com

Work Remotely:

• No

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Job Description

Now Hiring Store Managers and Managers in Training to join our team!

We are looking for people in our Graham, WA locations.

Work for a company that cares. We offer a competitive salary with bonus opportunities.

The Manager will play the key role in daily operations and is responsible for ensuring that the highest quality products and services are delivered to each customer. The goal is to provide fast service in a clean, friendly, and safe environment.

The Manager is responsible for ensuring compliance with company standards in all areas of operation including:

• Cash management and financial responsibility
• Inventory management
• Customer relations
• Team management - including recruiting, training, scheduling and retention of team members.

Further requirements include but are not limited to the following;

• Handle and manage rapid cash flow, and be 100% accountable for company assets and property.
• Work in a fast paced environment and provide excellent customer service while attending to other daily tasks.
• Must be able to work a flexible schedule as needed in all areas and positions within the store. No task is below you.
• Able to meet deadlines for invoicing, financial reports, HR and payroll reporting.
• Able to follow laws and procedures regarding alcohol and tobacco ID verification and bill verification
• Ability to train, lead and motivate
• Ability to remain calm and respond to a changing situation
• Physical requirements include standing up for up to 8 hours a shift, ability to lift and move product up to 30 pounds and able to work in various temperatures like coolers and outside when necessary.
• Must be able to learn and operate proprietary software systems, including (POS) Payroll Time Clock, within 14 days.
• Must complete all company required training within first 30 days.

Minimum Age 21 years old

Applicants with working experience and background in similar industry along with previous management experience are preferred.

Job Type: Full-time

Salary: $40,000.00 to $55,000.00 /year

Job Type: Full-time

Pay: $40,000.00 - $55,000.00 per year

Benefits:

• Health Insurance
• Paid Time Off

Supplemental Pay:

• Bonus Pay

COVID-19 considerations:We have plastic barriers, sanitizer, masks and gloves for staff. Anyone not following the city/state/company guidelines will be written up. We are constantly cleaning and sanitizing to ensure our staff, customers and facilities are safe.

Experience:

• Retail Management: 1 year (Required)
• Gas Station: 3 years (Preferred)
• customer service: 5 years (Preferred)

Work authorization:

• United States (Required)

Work Location:

• One location

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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About LeafLink

LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.

With over 4,500 retailers and more than 1,500 brands across 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.

Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!

The Role

LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform.

Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink's core values in all of your customer interactions.

This role is highly collaborative. You will be working cross-functionally. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.

Responsibilities:

• Become a LeafLink platform expert, training new clients on the software and staying up to date on the latest features and functionality
• Maintain a deep understanding of the client experience by building close relationships with clients, providing strategic support to help them grow their programs, and identifying and resolving potential issues before they become problems
• Interact with clients via email, phone, and chat to help solve software issues and maintain internal notes about those issues in Salesforce
• Work directly with LeafLink's Product & Engineering teams to address client needs, prioritizing customer issues and providing background information for technical resolution
• Teach customers about the platform, ways they can maximize their usage, and optimal workflows to grow their business
• Identify new growth opportunities in existing accounts, working cross-functionally to find and create increased upsell opportunities
• Build out client accounts with accurate product information and settings (data entry)
• Develop and meet quarterly OKRs

Qualifications:

• 2+ years of sales and/or client management experience, ideally in the cannabis industry and/or a startup environment
• 2+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with non-technical end users
• 2+ years of experience with relationship management with a SaaS software solution
• Strong communication, interpersonal, and presentation skills
• Experience in using Salesforce CRM
• Experience in conflict resolution and issue escalation workflows
• Track record of building and maintaining strong and lasting customer relationships virtually and through site visits to ensure maximum client success

Benefits:

• Flexible PTO to give our employees a little extra R&R when they need it
• Competitive compensation and 401k
  
• Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
  
• A robust stock option plan to give our employees a direct stake in LeafLink's success
• Generous referral bonuses because we believe no one can spot great talent better than our own team

LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work list.

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Who we are:

Founded in 2015, PSI Labs is Michigan's leading Safety Compliance Facilities - currently licensed by the state to test for medical and adult-use cannabis. A recognized industry leader - PSI Labs is an ISO-accredited, full-service cannabis testing lab, devoted to research, advocacy and quality control testing within Michigan’s retail cannabis industry.

PSI Labs is seeking an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to develop service procedures, policies and standards for this new department, and keep it running in an efficient and profitable manner to increase customer satisfaction, loyalty and retention to meet client expectations.

This is an important position that offers excellent opportunities for growth.

Responsibilities

• Work directly with the CEO, CSO and Field Sampling Supervisor.
• Help develop and improve company processes and internal efficiency.
• Hire and train customer service and sales team.
• Set customer service and some sales goals, and track progress.
• Help develop and improve our customer service and sales infrastructure.
• Play a critical role in shaping how we deliver an industry-leading customer experience.
• Build and sustain trusted relationships to help customers understand our services, clarify best practices, communicate impactful changes, provide performance metrics and listen when there is an issue.
• Meet regularly with customers to develop a comprehensive understanding of their organizational needs and business processes.
• Help PSI Labs staff and leadership understand our customer's work, processes, similarities, uniqueness, and their feedback.
• Advise PSI Labs leadership on organizational and business development strategy and new partnership opportunities.
• Identify, evaluate, and respond to issues / trends that cross multiple customers.

Qualifications Required:

• Bachelor's degree in related field (Finance, HR, or Business preferred) and 5+ years experience in Customer Service, Sales, Customer Relations or related field
• Relevant organizational strategy and business development experience
• Experience building relationships with customers and partners
• Experience facilitating conversations with customers and partners
• Experience developing and giving presentations to executive level leadership and large groups
• Experience gathering information from many sources and analyzing it to help assist leadership with decisions

Skills

• Proven working experience as a customer service manager, retail manager or assistant manager
• Experience in providing customer service support
• Excellent knowledge of management methods and techniques
• Working knowledge of customer service software, databases and tools
• Basic awareness of cannabis industry's latest technology, trends and applications
• Ability to think strategically and to lead
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills

Job Type: Full-time

Salary: $54,000.00 to $75,000.00 /year

Experience:

• Sales: 5 years (Required)
• Customer Relationship Management: 3 years (Required)

Education:

• Bachelor's (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location
• On the road

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Schedule:

• Monday to Friday
• 8 hour shift

Company's website:

• www.psilabs.org

Work Remotely:

• Temporarily due to COVID-19

Apply for this job with PSI Labs

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Green Door West Delivery is looking for:

A Full Time Office Manager who is motivated with a positive attitude, enjoys helping people, and wants to provide assistance in the Cannabis Industry.

Our Mission Statement is to provide only the highest quality purely Organic, Vegan and Pesticide-free legal Marijuana to qualified patients by accurately filling orders and swiftly delivering them with outstanding and professional customer service.

The right candidate for this role possesses strong leadership qualities, extreme orientation to detail, and is obsessed with efficient operations.

Responsibilities:

• Primary functions include: driver recruitment and training, fleet management & logistics, inventory management, and customer service.
• Support core business operations: payroll, inventory tracking, cash management, etc.
• Build and develop operational documentation
• Manage and curate Green Door West website – experience with image-editing software (e.g. Photoshop) preferred
• Develop communications system architecture (phone trees, etc.)
• Perform continual needs assessments and optimize systems to achieve greater efficiencies
• Lead the force on creative strategies to increase customer base
• Local travel will be required – you must have a working vehicle and be willing to travel extensively regionally.

Qualifications:

• 2+ years with delivery logistics
• Experience with inventory management
• Strong leadership skills via prior experience
• Strong tech aptitude including POS systems, driver tracking software, and web-based applications
• Proficiency with Shopify E-Commerce Platform
• Strong written and verbal communication skills (via phone, text, e-mail, etc.)
• Analytical skills to interpret reports, systems, and other technical information and form conclusions and/or recommendations
• Entrepreneurial spirit with previous experience in early startups. You think outside of the box and are resourceful and fiscally responsible
• Cannabis experience is a bonus, but not required.
• Proficiency in Adobe and Microsoft suites

Experience:

• Management: 2 years
• Delivery logistics/dispatch: 2 years
• Customer Service: 2 years
• E-Commerce Platforms: 1 year (Shopify preferred)

Compensation:

$20+/Hour (depending on experience) *

* After 4-8 weeks of paid training and receiving a passing review. The pay rate increases along with the ability to earn bonuses and grow within the company.

HOW TO APPLY

• Follow (copy/paste) this link to fill in your application and upload your resume:
• https://greendoorwest.com/pages/jobs

• Carefully read the instructions and make sure to include your Social Media profile
• Briefly explain how you feel you’d fit in with our awesome team
• Be prepared to display professional attire and attitude – SERIOUS INQUIRIES ONLY

Job Type: Full-time

Salary: $20.00 to $35.00 /hour

Experience:

• E-Commerce: 2 years (Preferred)
• Management: 2 years (Preferred)
• delivery logistics: 1 year (Preferred)
• Customer Service: 2 years (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• None

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Friday
• Weekends required
• Day shift
• Night shift
• 8 hour shift

Company's website:

• Green Door West Delivery

Company's Facebook page:

• Green Door West Delivery

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Albert Einstone a premier cannabis company with a number of popular products, is seeking an experienced Operations Manager. The right candidate will be responsible for product transfer from company and development of robust manufacturing process. Reporting directly to the CEO, you will be responsible for directing a team across the production facility.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for technical goals and milestones are built into the project plans provided and alignment of company goals in california.
• You will be responsible for facilitating and contributing to creating future co-manufacturing and co-packing strategies to meet evolving market needs
• Will Collaborate internally with the following teams- QA, Engineering/Design, Operations, Regulatory/Compliance, Marketing, R&D
• Developing critical quality parameters and attributes, scale up reports, and final product specific technical documentation.
• Technical Subject Matter Expert (SME) in scale up, and optimization of company products in geo-expansion states.
• Technical mentorship, orientation and training for the external expansion operations team on new manufacturing processes, equipment operation etc.
• Transfer from upstream and downstream operations to manufacturing. Performing experiments for scale up and process optimization after scale-up.
• Offers solutions to get product and product back within specified range.
• Leading quality deviation investigations to identify root causes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocols.
• Reviewing SOPs, batch records, and GMP-related documents such as material specifications, deviation reports, on a monthly basis.

REQUIREMENTS AND QUALIFICATIONS

• Bachelor's degree in Engineering or other Technical Degree required
• 7+ years experience in operations for food or beverage manufacturing company
• Knowledge of co-packing and co-manufacturing operations and management
• Project management and financial/budgeting
• Knowledge of manufacturing methods, techniques, and related equipment
• Proficient in track and trace /Metrc

Job Type: Full-time

Salary: $3,000.00 to $4,329.00 /month

Experience:

• Operations: 1 year (Preferred)
• Metrc: 1 year (Preferred)
• cannabis: 1 year (Preferred)

Work authorization:

• United States (Required)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Company's website:

• alberteinstones.com

Company's Facebook page:

• https://www.instagram.com/elblunto.ca/

Work Remotely:

• No

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Looking for a highly experienced rockstar digital marketing consultant. Must have at least ten years of experience with documentable success in all facets of digital marketing, including:

-Google Analytics

-Increasing Conversions of e-commerce sites

-Photoshop/Adobe Design

-SEO/All Facets

-Increasing engagement on social media

-Email Marketing/Design/Open Rate/Increasing Success Rate

-KPI's

-Active Campaign CRM

-Public Relations/Press Releases

-A/B Testing Pricing and Design

-Heat Map Testing

-Sales Funnel Design/Set Up

-Landing Page Design

-Email List Building (Sales Funnel, White Pages, Infographics, Ebook offers)

-Affiliate Marketing

-Google Analytics (every aspect to increase conversions)

-SEMrush, Ahrefs, Buzzsumo

-Hootsuite, Tailwind App, Later, Combin, Meet Edgar

-Backlink Building

-Competitor Analysis

-Blog Categories/Tags/Optimization/Amp

-Page Load Time Optimization

-Mobile Responsiveness

-Running Ads on Social Media Networks

-Optimizing Social Media Pages for Conversions and List Building

-A/B Testing Various Methods of Gated Entry

-Social Media Contest Design (Facebook, IG, Twitter, Pinterest)

-Increasing Followers on Social Media pages with Design and Sales Funnel Linking

-SEO (increasing traffic, conversions, monitoring each, competitor analysis, using Semrush, Ahrefs)

-Backlinks (increasing authoritative backlinks)

Candidate must have amazing experience with increasing conversions for an e-commerce website and a strong expert level knowledge of all facets of digital marketing with the latest software used for increasing sales and traffic.

Candidate must be available 30-40 hours a week.

Position may become a full time opportunity down the line if the candidate turns out to be a resounding success.

Candidate can work remotely from home. Florida candidate preferred but not required.

Bachelors Degree required.

*Cannabis Industry Marketing Experience Preferred

Send Cover Letter Explaining Why You Are the Right Person for This Job.

You must be an incredibly talented digital marketer with a strong background in increasing conversions through sales funnel design, email marketing, social media, SEO, landing page design, and all areas of e-commerce digital marketing.

Only the best in this space should apply.

Job Type: Contract

Salary: $35.00 to $40.00 /hour

Experience:

• Conversion Optimization: 10 years (Required)
• digital marketing: 10 years (Required)
• marketing: 10 years (Required)

Education:

• Bachelor's (Required)

Language:

• English (Required)

Work Location:

• Fully Remote

Benefits:

• Work from home

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Achievement-oriented -- enjoys taking on challenges, even if they might fail

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused

Schedule:

• Monday to Friday

Work Remotely:

• Yes

Apply for this job with Mmj online media

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Company Description

PharmaCann — founded in 2014.

One of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives. By investing in people, practices, and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services.

We are licensed in eight states to grow, process and/or dispense medical cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.

Our dispensaries operate under the brand Verilife and are designed to help people feel better and get more enjoyment out of life by becoming comfortable with the safe, informed use of quality cannabis.

We invest in best practices at every turn to ensure people have access to the most effective options for feeling and living better. We are constantly researching and developing new forms and formulations of cannabinoid-based treatments to improve people’s well-being.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann. The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. This role was designed to develop people into the company’s future General Managers. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities

• Development of high customer experience standards, to include a customer oriented culture and industry leading

customer engagement through sales training and product knowledge.

• Implement a world class customer service program to drive repeat business through strong local networking, and

customer data capture.

• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance

and volume.

• Train managers and employees in expected customer experience and hospitality standards using

appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.

• Set up training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that

results in consistency across all stores.

• Write and deliver on team members’ performance in partnership with GM to determine succession plans

build on members strengths and develop on weaknesses.

• Performance manage and coach team members on poor performance and violation of company and

compliance policies in partnership with GM and HR.

• Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.

Qualifications

• Associate’s Degree as a minimum, Bachelors in business or operations management or a related field preferred.
• Store management experience preferred.
• Minimum 3 years’ experience supervising training, quality and customer service in retail.
• 2+ year PharmaCann experience will be considered
• Microsoft Office skills in Word, Excel and Outlook.
• Business Acumen
• Communication Proficiency
• Ethical Conduct
• Leadership
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Minimum 21 years of age

Working conditions
This job operates in a professional store environment. This role routinely uses standard office equipment such as
computers, phones, and photocopiers. This position regularly requires long hours and weekends,
nights and holiday work availability. May require some travel.
Physical requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently
required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.
Direct reports
This person is directly responsible for managing the Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

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About LeafLink
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LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 4,200 retailers and more than 1,400 brands across 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
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The Role
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LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform.
Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink's core values in all of your customer interactions.
This role is highly collaborative. You will be working cross-functionally. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
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Responsibilities:
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• Become a LeafLink platform expert, training new clients on the software and staying up to date on the latest features and functionality
• Maintain a deep understanding of the client experience by building close relationships with clients, providing strategic support to help them grow their programs, and identifying and resolving potential issues before they become problems
• Interact with clients via email, phone, and chat to help solve software issues and maintain internal notes about those issues in Salesforce
• Work directly with LeafLink's Product & Engineering teams to address client needs, prioritizing customer issues and providing background information for technical resolution
• Teach customers about the platform, ways they can maximize their usage, and optimal workflows to grow their business
• Identify new growth opportunities in existing accounts, working cross-functionally to find and create increased upsell opportunities
• Build out client accounts with accurate product information and settings (data entry)
• Develop and meet quarterly OKRs

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Qualifications:
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• 3+ years of sales and/or client management experience, ideally in the cannabis industry and/or a startup environment
• 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with non-technical end users
• 3+ years of experience with relationship management with a SaaS software solution
• Strong communication, interpersonal, and presentation skills
• Experience in using Salesforce CRM
• Experience in conflict resolution and issue escalation workflows
• Track record of building and maintaining strong and lasting customer relationships virtually and through site visits to ensure maximum client success

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Benefits:
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• Generous PTO
• Fun office environment
• Competitive salary
• Benefit Matching (medical, dental, vision)
• 401k Offered
• Stock options
• Team events

Apply for this job with LeafLink

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company Description

PharmaCann — founded in 2014.

One of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives. By investing in people, practices, and infrastructure, we are shaping a new, vital, wellness-focused industry. Our goal is to increase sustainable access to cannabis by offering effective, affordable and trusted products and services.

We are licensed in eight states to grow, process and/or dispense medical cannabis products for adult and pediatric patients, as well as for responsible adult use. We are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in this evolving space.

Our dispensaries operate under the brand Verilife and are designed to help people feel better and get more enjoyment out of life by becoming comfortable with the safe, informed use of quality cannabis.

We invest in best practices at every turn to ensure people have access to the most effective options for feeling and living better. We are constantly researching and developing new forms and formulations of cannabinoid-based treatments to improve people’s well-being.

Job Description

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann. The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. This role was designed to develop people into the company’s future General Managers. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities

• Development of high customer experience standards, to include a customer oriented culture and industry leading

customer engagement through sales training and product knowledge.

• Implement a world class customer service program to drive repeat business through strong local networking, and

customer data capture.

• Work closely with GM and other Managers to exceed sales volume and KPI goals.
• Partner with the PharmaCann Human Resources team in the following HR functions:
• Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance

and volume.

• Train managers and employees in expected customer experience and hospitality standards using

appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.

• Set up training calendar and ensure associate onboarding and new hire training is complete.
• Ensure continuous training and development with team members through training curriculums that

results in consistency across all stores.

• Write and deliver on team members’ performance in partnership with GM to determine succession plans

build on members strengths and develop on weaknesses.

• Performance manage and coach team members on poor performance and violation of company and

compliance policies in partnership with GM and HR.

• Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.

Qualifications

• Associate’s Degree as a minimum, Bachelors in business or operations management or a related field preferred.
• Store management experience preferred.
• Minimum 3 years’ experience supervising training, quality and customer service in retail.
• 2+ year PharmaCann experience will be considered
• Microsoft Office skills in Word, Excel and Outlook.
• Business Acumen
• Communication Proficiency
• Ethical Conduct
• Leadership
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Minimum 21 years of age

Working conditions
This job operates in a professional store environment. This role routinely uses standard office equipment such as
computers, phones, and photocopiers. This position regularly requires long hours and weekends,
nights and holiday work availability. May require some travel.
Physical requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently
required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.
Direct reports
This person is directly responsible for managing the Dispensary Cannabis Sales Consultant team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

Apply for this job with PharmaCannis

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We're looking for a customer-service, detail oriented dispatcher and driver for our rapidly growing Cannabis Logistics company. The job requires time management skills, computer skills, customer service skills and is sometimes extremely high volume. Expect to wear multiple hats and learn new skills that will lead to growth opportunities internally.

Currently, the dispatch portion of the job includes:

- communicating with customers via text and phone

- assigning orders to drivers in the most efficient manner

- tracking inventory accurately and in a timely fashion

- learning the ins and outs of our POS system

- learning details of all cannabis products we carry

- helping with marketing all of our company's services

- keeping proprietary information internal

- managing drivers and other employees

- giving excellent customer service to every client we have

The driving portion of the job includes:

- cash handling

- customer service

- safe, defensive driving

- simple car maintenance (not running out of gas etc.)

For driving, the company supplies cars and pays for all gas/maintenance.

Other responsibilities may come up as time goes on, but every new responsibility comes with a pay raise. Hours are somewhat flexible but a minimum of 25 will be required.

Job Types: Full-time, Part-time

Salary: $16.00 to $22.00 /hour

Experience:

• Cannabis: 1 year (Required)

Additional Compensation:

• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Paid time off

Schedule:

• Weekends required
• 10 hour shift

Apply for this job with The Pottery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.