Cannabis jobs at ACTIVE GROW

Active Grow LLC
12345 Lake City Way NE #2137

Seattle, WA 98125

Start Date: Summer 2022
Job: Strategic Sales & Customer Experience Manager
Reports to: CEO and Marketing Director
Location: Remote

Who are we?

We are a fast-growing & sustainably focused LED horticultural lighting and hydroponic supply company that is known for its innovation and design-focused products. We differ from other hydroponic suppliers as we focus on independent garden stores, vertical farms, universities and other plant-based research facilities, in addition to the cannabis side of the industry. Active Grow is proud to provide professional, kind and timely support for our customers from product introduction to after sales support and beyond. Core values drive us to improve every day and influence our daily motives; Authenticity, Passion, Growth, Resourcefulness, Access and Individuality.

What are we looking for?

A passionate, self-motivated and organized person who excels in customer service and can help maintain existing accounts as well as increase Active Grow’s market penetration with independent grow stores, distributors, reps and commercial projects.
The right candidate should have an interest in grow lighting, hydroponics and/or gardening with a desire to learn and understand the product side of the business. At
Active Grow, we set high expectations and are committed to providing you with the training and tools needed to help you reach your goals. If you thrive in a fast-paced, entrepreneurial team environment and have a "can do" mentality, you will be a great fit at Active Grow.

What is required?

Day to day operations consist of the sales and promotion of Active Grow products, as well as responding to customer inquiries over the phone, sending emails and making calls in order to win opportunities in the US, Canada and abroad. You will be the right-

hand person to the CEO and Marketing Director and work independently from a remote location. We endorse creativity and look for professionals willing to go above and beyond their roles to ensure continued growth.

What do we offer the right candidate?

The opportunity is a full-time, salary-based position with performance-based bonus opportunities. We offer support via product training, marketing materials and by having competitive products and pricing to help you succeed. We are always on call to answer any questions or provide assistance. The position also features vacation days, paid holidays, paid sick days and paid personal days.

Strategic Inside Sales / Customer Service Manager Job Duties:

• Manager will be tasked with creating, growing and maintaining a customer list based off market research and Active Grow management input.
• Manager will become an expert in Active Grow products and able to answer technical inquiries on an array of products after extensive training.
• Manager will work independently so time-management and self-drive is essential.
• Benchmarks competitors by analyzing and summarizing competitor information and trends. Uses information to identify sales opportunities.
• Presents to and educates our lighting agency representatives, customers, engineers, architects, distributors, and contractors about Active Grow’s product offering. Share product benefits and ROI of LED lighting specifically.
• Develops and closes sales opportunities by cold calling/soliciting new accounts, building rapport, providing technical information and explanations and preparing quotations.
• Services new accounts by answering telephone and e-mail inquiries, verifying and entering information to support customer service and operations.
• Answers customer service calls, questions, complaints and returns in a prompt manner.
• Assists in identifying and contacting social media influencers to promote

Active Grow products.

• Communicates expected delivery date of product with customers and follows up on sales to ensure product satisfaction.
• Grows accounts by checking customer’s buying history, suggesting related and new items and explaining technical features.

• Provides sales tracking and planning schedules during weekly calls with the

CEO and Marketing Director.

• Maintains and improves quality results by following standards and recommending improved policies and procedures to management team.
• Reports any known errors in the sales process or issues with orders needing immediate attention to the CEO.
• Adheres to company policies, procedures and ethical conduct at all times.
• Must pass a 90-day evaluation for continued employment.

Required Skills / Qualifications:

• Organization, problem solving and time management skills; able to manage various tasks with changing priorities
• Multi-tasking abilities, self-starter, ability to work independently & with others
• Ability to manage all aspects of the relationship between customers and industry partners
• Strong ability to communicate effectively, both orally and in writing; strong public speaking ability a plus
• Detailed oriented, sensitive to customer needs and company requirements
• Personable positive attitude
• Strong follow up and reporting skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM software
• Bachelor’s degree required

Benefits:

• Competitive base salary
• Performance-based bonus opportunities
• Vacation days, paid holidays, paid sick days and paid personal days
• Healthcare support for the right candidate

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• Bachelor's (Required)

Experience:

• Hydroponic Supply Sales: 1 year (Preferred)
• LED Lighting Sales: 1 year (Preferred)
• Garden Supply Sales: 1 year (Preferred)

Work Location: Remote

Apply for this job with ACTIVE GROW

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.