Cannabis Jobs in Hillsboro, OH

1 year ago

Join the movement!

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.

Job Description

The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business., as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Duties and responsibilities or (Essential Functions)

Meet & exceed personal sales volume and KPI goals.

Assist in building a great company and business that disrupts the traditional retail model and embrace change.

Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.

Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.

Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.

Proactively answer customer questions and ensure knowledge of products and usage.

Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.

Accountable for accurately utilizing PharmaCann's Point of Sale system.

Execute customer transactions with high attention to detail and ensure accuracy in register transactions.

Execute PharmaCann's dispensary protocols including safety protocols.

Complies with all security, safety, and legal requirements.

Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.

Maintain a clean and organized point of sale area.

This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.

Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.

Projects a positive image of the organization to employees, customers, industry, and community.

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

Minimum 21 years of age (or as required by state regulations)

A minimum of a High School diploma is required.

Minimum 2 years' experience with customer service in a fast-paced retail environment

Strong analytical skills to assess data, facts, and figures

Intermediate-level math skills

Proven expertise and experience to accurately manage a register

Exceptional customer service skills

Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.

Strong computer-based skills

Dynamic interpersonal and communication skills

Business-minded personality

A highly self-motivated and ethical individual

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Working conditions

Requires weekend/holidays altering rotation

Requires overtime according to business needs

Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas

Requires work in varying temperature-controlled environments

Physical requirements

Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.

$15.00 per hour plus benefits

Apply for this job with PharmaCann

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Front of the House Manager

PharmaCann

1 year ago

Join the movement!

Job Summary

The Supervisor, Front of House is responsible for supervising a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Supervisor, Front of House is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to develop and maintain effective teams, be committed to collaboration with a variety of team members, and have a reputation of superior leadership and interpersonal skills.

Essential Functions/ Responsibilities

Drive high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge

Lead a world-class customer service program to drive repeat business through strong local community networking, and customer data capture

Work closely with Managers and Supervisors to exceed sales volume and KPI goals

Partner with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met

Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation

Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.

Uphold company standards for merchandise presentation and ensure menu availability is current.

Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.

Communicate, work closely, and successfully collaborate with Managers and Supervisors to achieve the organization's goals.

Support the implementation of operational policies, standards, and procedures for retail staff.

Ensure staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.

Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's

Maintain a training calendar and ensure associate onboarding and new hire training is complete

Ensure continuous training and development with team members through training curriculums that results in consistency across all stores

Lead by example and coach team members on performance. Partner with Managers regarding employee poor performance and violation of company and compliance policies.

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Competencies and Qualifications

Minimum 21 years of age (or per state regulations)

Bachelor's Degree in business, operations management, or a related field is preferred

Store leadership experience preferred

Minimum 2 years' experience in a customer service related field

Skilled in Google and/or Microsoft Office Suite

Knowledge of retail technology platforms and systems

Business Acumen

Ability to communicate proficiently both verbally and in written format

Excellent Time Management

Detail Oriented

Sense of Urgency

Consulting Skills

Global and Cultural Awareness

Conduct all interactions with a high ethical standard

Proven ability leading teams

Relationship Management

Performance Management

Personal Effectiveness/Credibility

Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)

Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements

Working Conditions/Physical Requirements

While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather

Supervisor, Sales and Customer Experience

PharmaCann

1 year ago

Join the movement!

The Supervisor, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Supervisor, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge

Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture

Work closely with GM and other Managers to exceed sales volume and KPI goals

Partner with the PharmaCann Human Resources team in the following HR functions:

Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume

Train employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's

Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete

Ensure continuous training and development with team members through training curriculums that results in consistency across all stores

Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement

Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR

Maintain a highly organized and professional documentation of employee issues

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications & Competencies

Minimum 21 years of age (or per state regulation)

Bachelor's Degree in business,operations management, or a related field is preferred.

Store management experience preferred

Minimum 2 years' experience supervising training, quality and customer service in retail.

1 year PharmaCann supervisory experience will be considered in lieu of 2 years

Minimum 4 years' retail experience in a customer facing position is required

Skilled in Google and/or Microsoft Office Suite

Business Acumen

Ability to communicate proficiently both verbally and in written format

Conduct all interactions with a high ethical standardProven ability leading teams

Relationship Management

Performance Management

Personal Effectiveness/Credibility

Consulting Skills

Global & Cultural Awareness

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays and flexible work availability. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the region.

Physical requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms and may be required to lift up to 50 pounds.

Direct reports

Dispensary Cannabis Sales Consultant team.

Customer Accounts / Collections - No Pre-Screen Marijuana Test Required

Aarons' Sales and Lease

1 year ago

Assistant General Manager

PharmaCann

1 year ago

Join the movement!

The Assistant General Manager directly manages the FOH and BOH Managers and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned). This position reports directly to the General Manager and is responsible for developing a high-performing team that consistently delivers top-line sales growth. This leader drives the business through a focus on Front of House (customer service, sales training, product knowledge, loyalty, and leadership development), product (visual presentation, product performance, and promotions), and Back of House (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence. The Assistant General Manager is responsible for overseeing the financial success of the store and is accountable to P&L results. The Assistant General Manager is responsible for responding to business needs and strategizing around business trends in order to drive profitable top-line sales growth. The Assistant General Manager must also have experience in assessing, recruiting and screening talent. In partnership with the General Manager, the Assistant General Manager is responsible for all aspects of the business.

Duties and responsibilities

Performance:

Meets or exceeds goals related to total store sales, profitability, and operational excellence

Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload

Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty, therefore, increasing return visits

Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results

Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business

People:

Creates and ensures a cohesive, respective, professional, and high integrity work environment

Recruits, interviews, hires and retains a diverse team of top talent

Utilizes candidate tracking system for open roles within the dispensary

Aligns the right people in the right roles

Trains, coaches, and develops all team members using company programs, tools, and resources

Provides performance feedback, manages employee disciplinary and separation matters

Creates an environment that inspires and encourages the growth and engagement of associates

Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates

Promotes a culture of teamwork by working alongside the management team, establishing priorities,and providing clear direction

Operations:

Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards

Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives

Partners with FOH and BOH Managers on onsite security scheduling needs

Protects company assets and minimizes loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance, and loss prevention

Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP

Supports continuous improvement by implementing company programs and influencing end-users buy-in

The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

This role may be required to assist with other duties as assigned as well as in other functions of the operation

including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising, and as interim GM for other locations or while GM is not in store

Qualifications & Competencies

Minimum 21 years of age

Bachelor's degree in business or operations management or a related field preferred.

3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred

2+ years PharmaCann management experience will be considered

Demonstrated ability to achieve store selling goals and metrics

Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business

Comfortable and confident making decisions and mediating conflict within a team environment

Utilize cross-functional business partners to support business needs

Ability to address complex issues and allocate time to execute multiple tasks and changing priorities

Exceptional interpersonal communication (both written and verbal) and customer service skills

Ability to identify top talent and train/develop/retain great people

Proficient in windows - based software such as Excel, Word and Outlook

Business Acumen

Ethical Conduct

Leadership

Relationship Management

Performance Management

Personal Effectiveness/Credibility

Consulting Skills

Global & Cultural Awareness

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires a flexible schedule, long hours, weekend work, and holiday availability. Ability to travel to other store locations (if needed) and attend district meetings. May be required to work outdoors and/or during inclement weather. This position may require travel for new store openings within the territory.

Physical requirement

Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed

Ability to climb step stools and ladders

Ability to stand/walk for long periods at a time

Possess manual dexterity and hand - eye coordination

Direct reports

This position directly manages the FOH Manager and BOH Manager and is responsible for the performance management and hiring of the employees within each department.

Manager, Sales and Customer Experience

PharmaCann

1 year ago

Join the movement!

The Manager, Sales and Customer Experience is responsible for managing a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.

The Manager, Sales and Customer Experience is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.

Duties and responsibilities or (Essential Functions)

Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
Work closely with GM and other Managers to exceed sales volume and KPI goals
Partner with the PharmaCann Human Resources team in the following HR functions:

Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's
Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
Write and deliver team members' performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
Maintain a highly organized and professional documentation of employee issues

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
Projects a positive image of the organization to employees, customers, industry, and community
Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

Qualifications & Competencies

Minimum 21 years of age (or per state regulation)

Bachelor's Degree in business,operations management, or a related field is preferred.

Store management experience preferred
Minimum 2 years' experience supervising training, quality and customer service in retail.
1 year PharmaCann supervisory experience will be considered in lieu of 2 years

Minimum 4 years' retail experience in a customer facing position is required

Skilled in Google and/or Microsoft Office Suite

Business Acumen

Ability to communicate proficiently both verbally and in written format

Conduct all interactions with a high ethical standardProven ability leading teams
Relationship Management
Performance Management
Personal Effectiveness/Credibility
Consulting Skills
Global & Cultural Awareness
Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

Physical requirements

Direct reports

Dispensary Cannabis Sales Consultant team.

Cannabis Sales Consultant/Inventory Specialist (FT and PT)

PharmaCann

2 years ago

Join the movement!

Job Description

Duties and responsibilities or (Essential Functions)

Meet & exceed personal sales volume and KPI goals.
Assist in building a great company and business that disrupts the traditional retail model and embrace change.
Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
Proactively answer customer questions and ensure knowledge of products and usage.
Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
Accountable for accurately utilizing PharmaCann's Point of Sale system.
Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
Execute PharmaCann's dispensary protocols including safety protocols.
Complies with all security, safety, and legal requirements.
Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
Maintain a clean and organized point of sale area.
This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
Projects a positive image of the organization to employees, customers, industry, and community.
Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

Minimum 21 years of age (or as required by state regulations)
A minimum of a High School diploma is required.
Minimum 2 years' experience with customer service in a fast-paced retail environment
Strong analytical skills to assess data, facts, and figures
Intermediate-level math skills
Proven expertise and experience to accurately manage a register
Exceptional customer service skills
Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
Strong computer-based skills
Dynamic interpersonal and communication skills
Business-minded personality
A highly self-motivated and ethical individual
Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Working conditions

Requires weekend/holidays altering rotation
Requires overtime according to business needs
Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
Requires work in varying temperature-controlled environments

Physical requirements

Patient Advisor

Debbie's Dispensary

3 years ago

PATIENT ADVISOR

At Debbie’s Dispensary we are deeply committed to positively impacting the communities it serves, and work to ensure that the environmental and social sustainability values it holds are shared by its employees. It is our goal at Debbie’s Dispensary to create an inclusive and diverse environment for all of its employees based on the values of respect, honesty and hard work.

What You Will Be Doing –

Guide the patient and caregiver from waiting area into the consultation area
Conduct private consultations with patients from all backgrounds, with various medical conditions
Review the patient’s log of side effects during the patient consultation
Discuss medical marijuana and medical marijuana products with patients
Provide education and support to patients regarding medical marijuana and medical marijuana products for the patient’s qualifying condition
Facilitate the sale in the patient consultation room
Return the patient’s or caregiver’s registry identification card, and guide them back to the waiting area at end of consultation

Requirements –

At least 21 years of age, per state law
Must pass an extensive fingerprinting background check as governed by the Ohio State Board of Pharmacy rules and regulations
At least one year of restaurant, retail or service experience
Strong interpersonal skills
Clean and organized
Strong computer skills – will be using Point of Sale system, Proficiency in Microsoft Office is preferred
Cash handling experience
Physically Capable - Be able to stand for long periods of time, lift up to 30 lbs if needed
Be genuine, approachable and friendly
Medical Cannabis Patients often make great patient advisors, but it’s not required
Must have high school diploma or G.E.D.

Debbie’s Dispensary is an equal opportunity employer and does not discriminate in employment against qualified individuals with disabilities. The above job description and requirements are subject to change at any time by Debbie’s Dispensary upper management.

Job Types: Full-time, Part-time

Salary: $11.00 to $13.00 /hour

Experience:

Cash Handling: 1 year (Preferred)

Education:

High school or equivalent (Required)

Benefits:

None

Typical start time:

Typical end time:

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
People-oriented -- supportive and fairness-focused

Schedule:

Monday to Friday
Weekends required

Company's website:

debbiesohio.com

Company's Facebook page:

Debbie's Dispensary Hillsboro Ohio

Apply for this job with Debbie's Dispensary

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.