Cannabis jobs at LeafLink
We know of 100 jobs at LeafLink as of March 2024, including roles such as Account Executive, Strategic Accounts, Solution Consultant, Marketplace, Solution Consultant, Payments, and Solution Consultant, Logistics.
More than 30+ days
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
Who You Are
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Passionate about logistics & navigation efficiency, and you always know which way is North.
Responsibilities
- Manage the day-to-day transportation routing operations to ensure a great pickup and delivery experience including but not limited to: route planning, route changes, and troubleshooting
- Responsible for deploying drivers in an efficient manner and making sure all pickups and deliveries happen on time
- Monitor routes and deliveries as they are happening; adjusting routes if necessary; and communicating changes to drivers and relevant stakeholders as needed.
- Respond to last-minute and late requests
- Triage delivery related issues and resolutions, and information updates
- Manage communication with internal teams and external stakeholders to ensure a seamless delivery experience
- Maintain accurate and complete documentation of driver incidents to help improve our processes and ensure that the highest quality of service is provided to our clients
- Test and support the development and implementation of new logistics protocols and procedures
Qualifications
- 1-3 years experience as a Dispatcher and are familiar with logistics operations
- 1-3 years experience working in a team environment
- Ability to work proficiently within Google Suite
- Ability to communicate effectively both in written form and live/on your feet
- West Coast based or willingness to work in West Coast time zone
- Preferred: Experience with Bringg and/or Salesforce
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Job Type: Full-time
Apply for this job with LeafLink
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As the Director of Supply Chain Planning, you will work alongside executive leadership and cross-functionally across sales, finance, and operations to analyze and make recommendations for LeafLink's supply chain network. You will understand and articulate the operational needs and profitability drivers to ensure that the network is able to support the overarching goals of the business. You will make recommendations on capital needs, space and labor requirements, and utilization targets. Finally, this role will own the Sales and Operations Planning process between our GTM, Marketing, and Supply Chain organizations to ensure that we are prepared to support a high-growth operation.
Who You Are
- Motivated to solve overly complex problems with elegant, simple solutions.
- Highly analytical with a proven track record of developing frameworks and models to make business decision recommendations.
- Preference to work in a fast-paced environment with a broad set of concurrent initiatives
- A drive for things to be better and the desire to take action to accomplish those improvements.
What You'll Be Doing
- Build and maintain supply chain financial and capacity models.
- Define and implement an integrated Sales and Operations Planning process that ensures we have sufficient capacity to support demand without exceeding cost targets.
- Work cross-functionally to provide support to LeafLink FP&A and Supply Chain Partner Strategy ensuring operations are appropriately budgeted.
- Collaborate with Supply Chain Leadership and the broader executive leadership team to model and make recommendations on Pricing, Service Level Enhancements, and new business line decisions.
What You'll Bring to the Team
- 5+ years in supply chain consulting
- Bachelors degree in Supply Chain Management, Logistics, Industrial Engineering or related field
- Experience in Retail Supply Chain preferred
- MBA preferred
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders_ here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Senior Supply Chain Analyst. This person will be a key member of the execution team supporting data management, system processes, and problem resolution. This individual will thrive in a fast-paced environment where attention to detail and accuracy are paramount. This self-starting individual will help expose key operational and performance metrics to drive insights and actionable items for our Fulfillment service lines.
What You'll Be Doing
- Establish, analyze, and report key operational data for the Fulfillment service lines.
- Develop a deep working knowledge of end-to-end internal systems, tools, and platforms to ensure daily operations are properly reflected in all reporting initiatives.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross-functional teams to expose, highlight, and close out reporting gaps.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
Who You Are
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical and curious with the patience to cleanse data as needed.
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Passionate about efficiency. Determined to get the job done.
What You'll Bring to the Team
- 6+ years experience working in a professional and team environment.
- Strong quantitative, analytical, critical thinking, & ability to work the problem. Ability to manipulate large data sets and create data drive recommendations.
- Ability to work proficiently within Google Suite & Microsoft Suite.
- Effective communicator both in written form and live/on your feet.
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders_ here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
As part of the Integrations team, the technical writer will create accurate, high quality, detailed technical documentation for users and developers
The candidate will document APIs provided by internal developers, create and test examples for customers, critically assess the functionality of each API, and recommend changes as needed
What You'll Be Doing
- As part of the Integrations team, the technical writer will create accurate, high quality, detailed technical documentation for users and developers
- The candidate will document APIs provided by internal developers, create and test examples for customers, critically assess the functionality of each API, and recommend changes as needed
- Candidate must be articulate, technical, creative, and passionate about writing quality documentation
- Write API documentation for API users, such as API reference docs and developer guides
- Emphasize technical accuracy and bring clarity for complex processes
- Review documents written by developers and PMs for each API and suggest changes / seek clarity for external user reference
- Supplement developer documentation with relevant sample code
- Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user's understanding of the Open API's
- Partner with technical writers across products to produce documentation for areas of cross-product feature impact while striving for consistency in style and format
What You'll Bring to the Team
- The ideal candidate must have experience producing developer documentation and best practices guides as well as API specification and other supporting developer documentation
- Minimum of 4+ years' experience in technical documentation, or developer outreach/technology partner management roles
- Ability to rapidly comprehend complex technical concepts, API structures, use cases
- Familiarity with API documentation tools such as Swagger
- Knowledge of REST APIs and a tool such as Postman is a must
- Experience with programming to enable sample code will require experience, especially around core web technologies such as JSON / HTML required
- Demonstrate experience in writing and proofreading content, especially technology-related content
- Experience working in an Agile development environment
- Ability to handle stressful, time-critical projects and deliver great user outcomes
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders_ here.
Job Type: Contract
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Director of Emerging Segment to join our Go-to-Market Leadership Team. They will lead and drive the sales and engagement strategy for our Emerging customer segment, which includes management responsibility for a team of Sales Account Executives (AE) as well as Sales Development Representatives (SDRs).
This person will be responsible for developing and managing the day-to-day of a high performing AE team by building the sales and engagement playbooks, pricing guardrails and account management best practices for LeafLink's Emerging customer segment nationally. This person will also be responsible for developing and coaching a small team SDRs, who spearhead the inbound and outbound business development efforts that power new customer acquisition for multiple customer segments.
This role is highly collaborative and constantly cross-functional. This person will work closely with LeafLink's CRO, other Segment Leaders, as well as functional leaders in Marketing, Solution Consulting, Onboarding, and Support to ensure LeafLink's sales & engagement model is functioning as intended. They will also work hand-in-hand with the leadership to ensure team targets & playbooks serve to achieve market-level strategy goals. This leader needs to be an excellent communicator, exceptionally organized and have a passion for developing best-in-class client-facing teams.
What You'll Be Doing
- Drive key growth KPIs for LeafLink through acquisition and engagement of emerging level customers
- Generate an engagement strategy for high volume low touch customers
- Generate highly scalable sales processes to hit high volume sales quotas
- Collaborate closely with leadership and other functional team leads to define segment wide strategy across all of our markets
- Communicate vision, strategy and playbook across team of sales representatives to inspire action
- Collaborate with Revenue Operations to structure a framework that enables a programmatic sales motion and effective pipeline management
- Provide leadership around supporting and facilitating new business creation, including budgets, timeline, and personnel
What You'll Bring to the Team
- 10+ years of experience in quota carrying sales and account management, selling to emerging accounts
- 5+ years experience leading and developing sales teams
- Experience in engaging with accounts selling a broad portfolio of products at C-level
- Ability to manage emerging accounts at scale and identify growth opportunities
- Experience developing and scaling teams at a fast paced organization
- Capable of both executive-level and technical team communication
- Embraces a fast-paced environment and thrives in focusing & leading cross-functional teams
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders _here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Sales Development Representative (SDR). This candidate will prospect and qualify potential customers for LeafLink's Sales Team, as well as build trust and rapport that results in qualified leads. The Sales Development Representative is the first point of contact between prospective customers and LeafLink and will be responsible for generating and qualifying new leads. The ideal candidate has a keen eye for determining new business opportunities, and can rapidly qualify, convert, and assign those opportunities.
What You'll Be Doing
- Qualify, nurture and convert inbound leads to Sales Qualified Leads (SQLs) through collaboration with sales and marketing leaders
- Utilize SalesForce, cold calling, and email to generate new sales opportunities for Sales Executives
- Proactively seek new business opportunities in the market
- Qualify prospects based on their current business challenges and needs using targeted and relevant discovery questions
What You'll Bring to the Team
- 0-2 years professional experience, internship experience included
- Prior experience in demand development, lead generation, or sales, ideally within SaaS businesses
- Experience with Salesforce.com or other CRM software
- Outstanding phone, prospecting, sales, customer service, and interpersonal skills
- Demonstrated interest in the SaaS & the cannabis industry
- Knack for building relationships with potential customers, understanding their environment, and introducing new concepts to solve their problems
- History of multitasking and prioritizing your workload to maximize efficiency
- Ability to represent LeafLink and our products with a high degree of professionalism
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders_ here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink's Onboarding team seeks an Onboarding Specialist to lead customers through onboarding to LeafLink's logistics services. In this role, you will own project management and related success criteria. You will direct customers through technical and operational enablement with a special focus on customer workflows. You will serve as the main Logistics point of contact for implementations through the first crucial few months to get the client into a steady state of operational efficiencies.
The best candidate in this role will not only enjoy delighting businesses with a professional and polished onboarding experience but will also thrive on customizing the onboarding experience and training to ensure adoption. You will have great program management skills and can seamlessly interact with customers and operational partners (internal and external) to articulate product and operational workflow needs.
You have a natural desire to thoroughly understand customer processes and pain points. You have a background in logistics implementations that will allow you to hit the ground running with LeafLink's services. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of utilizing our platform to streamline their work. You have the creative ability to translate customer workflows into existing LeafLink technology workflows and/or can help define and create new LeafLink workflows in conjunction with our product and operation teams. You thrive in a fast-paced customer-first environment. You love being on the phone with customers and jumping into video meetings to help customers in real-time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
What You'll Be Doing
- Collaborate with the customer's Account Executive, Solution Consultant and Account Manager to design and execute a flawless onboarding experience for each customer.
- Be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- Anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Gain a thorough understanding of LeafLink's various workflows to guide customers in integration best practices.
- Be a LeafLink platform and Logistics expert, knowing the best practices and approaches across multiple markets and logistics solutions so that all customers are set up for success.
- Manage goals, objectives, timelines, scope, and project plans, ensuring customers meet their integration implementation metrics.
- Work closely with multiple teams to ensure customers' requirements are executed and timelines are met.
- Partner with multiple external stakeholders including senior logistics partners and executives, and adapt the communications approach depending on the client persona. Provide effective communications across these personas from highly complex discussions to more straightforward requests.
- Support customers' quick time to live, owning related KPIs such as go lives, csat, and time to first value.
- Own projects for increased adoption from convening group training sessions to developing short-form videos for quick training clips.
- Provide internal implementation troubleshooting support to the Go To Market team.
What You'll Bring to the Team
- 3+ years of project management in customer implementations or onboarding.
- 3+ years owning a book of business of customers in various stages of onboarding or implementation
- 3+ years experience in a logistics centered or related role (preference for supply chain, warehouse or fulfillment work).
- Stellar attention to detail and excellent follow through.
- Experience using Salesforce, Mixmax or another sales enablement tool required.
- Experience using QuickTime or other video recorders for training and overviews preferred.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- A willingness to go above and beyond to ensure our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders _here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Director of Campaigns to help build, deliver, measure, and evolve our B2B integrated marketing campaigns.
The ideal candidate is a world-class orchestrator with a keen sense for industry trends, customer insights, and impactful marketing tactics. They have an extensive background in landing successful B2B campaigns, with increasing scope and impact. They're deeply entrenched in channel strategy, and how to measure campaign performance and bottom-line impact across multiple tactics (ex.PR/Comms, Web, Email/Marketing Automation, Paid Digital, Social, Events, ABM, Through-Sales, etc.) They have deep content expertise and understand how various content types can nurture leads through a customer journey and sales cycle. They're an excellent partner, focusing on bottom-line impact and mutually beneficial approaches. Last, they're scrappy, humble, and growth-minded; they understand how to build for the long-term without sacrificing the ability to be agile and respond to short-term opportunities.
This role will work closely with Go-To-Market and Sales teams to understand revenue needs, then work backward to develop a campaign strategy and plan upon which their team will execute in an increasingly-sophisticated and data-driven way.
This role will be a champion and advocate for the customer experience and will build mechanisms and campaigns that help shepherd customers through a simple, impactful journey.
What You'll Be Doing
- Create a campaign strategy, supporting campaign plans (content and channels), and ensure high-quality campaign delivery
- Maintain the overarching Marketing cadence, bringing together industry milestones, thought leadership, product launches, events, etc. into a harmonious, thoughtfully-scheduled plan
- Develop reporting tools and schedules, and share out campaign impact, learnings, and customer insights
- Make data-driven recommendations and drive cross-functional improvements and regularly improve campaign efficacy
- Create scalable, repeatable campaign playbooks, with the ability to customize by geo/customer
- Manage a small team of individual contributors and agencies
- See around corners, and take a proactive, partnered approach to overcoming barriers/roadblocks
What You'll Bring to the Team
- 8+ years of experience developing and executing strategic B2B demand generation programs that drive bottom-line business impact
- Deep understanding of marketing funnel tactics and metrics by stage, and a proven history of improving funnel conversion
- Demonstrated experience working in, with, and across key marketing functions to ensure holistic campaign assembly - AR, PR, Product and Solution Marketing, Customer Marketing, Field Marketing, Digital Marketing, Ops, etc.
- Expert understanding of partnering with sales to create, refine, and measure campaign success
- Hands-on experience with marketing tools (ex. Hubspot, PathFactory, Salesforce, Tableau, AppCues)
- Strong writing skills, with the ability to translate complex concepts into simple messages
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders_ here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink's Supply Chain organization is seeking a senior leader to lead and scale its national supply chain network. In this role, you will have the exciting opportunity to define and execute on a scalable supply chain strategy for the fragmented cannabis industry. In this role, you will be responsible for overseeing the success of strategic enterprise relationships across regional and national operators.
Working alongside executive leadership, you will develop localized operating strategies that are unique to the local market dynamics including the operational partner, LeafLink's influence in the market, and the underlying operating structure of the local industry. Once defined, it will be your responsibility to work alongside the Operations and Sales team to bring your operation to life. The breadth of this role requires that you have the ability to execute the executive team's strategy while also ensuring that the organization is constantly innovating on behalf of our Customers to improve the industry's supply chain.
Who You Are
- Have an innate ability to distinguish between one-way and two-way doors allowing you to move fast when an opportunity arises and be very diligent and deliberate when required
- Ability to thrive in a fast-paced, high-growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You are a relationship-driven professional with above-average empathy allowing you to understand our partners' motivations and pains
- You work well independently as well as with other members of the team, both in person and remotely
- You are a multi-tasker and connector, as well as an organized operator who executes on both internal and external responsibilities
What You'll Be Doing
- Partner with Logistics leadership and executive team to evaluate, recommend and operationalize strategic logistics operating partners
- Work alongside key members of the executive team as well as regional leadership to define and implement the logistics operating model necessary to successfully launch LeafLink's solutions in new markets
- Oversee the successful implementation and day to day execution of LeafLink's logistics solutions across each of its operating markets
- Partner with sales, P/E, compliance, and operational leadership to identify, recommend and implement operational policies necessary to streamline operational decision making and mitigate risk to the organization
- Work alongside strategic partners to develop and implement operational processes that cost effectively meet LeafLink's best-in-class delivery experience standards
What You'll Bring to the Team
- 10-15 years of experience in Supply Chain and Logistics Operations paired with a strong business acumen
- Bachelor's degree in Supply Chain/Logistics, Industrial Engineering, or related field
- MBA or equivalent preferred
- A natural inclination to influence and earn trust across teams operating within a matrixed organization to accomplish strategic goals
- Proven track record of working alongside strategic partners
- Strong analytical skill set with experience in using data to drive decisions
- Excellent communication skills with an ability to communicate both upwards to leadership as well as to operational partners
- Highly motivated, high energy self-starter
- Background in marketplace dynamics preferred
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted_ spot on_ BuiltInNYC's Best Places to Work for in 2021 list._ Learn mor_e about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Support Operations Manager. This individual will be a key member of the operations team leading and supporting data management, system processes, problem resolution, and team training initiatives. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, improve and deploy internal processes to help our growing and collaborative team.
What You'll be Doing
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Manage the remote global support team.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives, and to ultimately serve as a trainer for operations processes.
- Generate ad-hoc training materials to support operations data-entry activities.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners including our product, engineering, and data teams.
Who You Are
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical & curious
- Process oriented with the ability to succinctly & effectively create documentation for processes
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions.
- Determined to get the job done.
What You'll Bring to the Team
- 4-5 years experience working in a professional and team environment
- 2-3 year of management experience
- Proficient working in Excel and Google Sheets
- Strong critical thinking and analytical skills
- Ability to communicate effectively both in written form and live/on your feet
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders _here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Insights & Marketing Services - Advertising Operations Specialist
LeafLink
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
The Insights & Marketing Services (IMS) Operations Specialist is responsible for owning the day-to-day configuration, support, maintenance, and performance reporting of our advertising sales and pipeline here at LeafLink. The successful candidate will have a track record of supporting and improving Advertising Operations at a SaaS, or similar, Marketplace company as well as some experience working collaboratively with Go-To-Market, Revenue, or Sales Operations Teams to optimize their CRM Platform (Salesforce experience is highly-desirable). The IMS Operations specialist will work closely with the GTM Operations, Insights & Marketing Services Products and Sales teams to identify, develop, and deploy new functionality to support our Ads business growth and strategic initiatives.
What You'll be Doing
AdServing
Has detailed understanding in functionality of adservers including Upload of Ads, Targeting, Campaign Performance, API Capabilities and Functionality for Integration with other software.
- Can troubleshoot issues with adservers as necessary.
- Responsible for setting up campaigns properly prior to month start.
- Help optimize campaign performance during campaigns in partnership with Account Executives and Data teams.
- Leverages understanding of adserving capabilities to work with GTM Operations Team, Product and Engineering to enable new placements, develop new targeting parameters, and ensure readiness for sales in-market.
Sales
- Collaborates with Account Executives to track inventory sell-out and pacing.
- Can perform regular Ads Product Inventory Planning and Analysis.
- Act as the subject matter expert when it comes to building ads quotes in Salesforce CPQ and be excited about walking others (Account Executives) through the process.
- Comfortable with communicating with clients to collect creatives to launch campaigns, reporting on ROI on ads spends, and advising where and how to attribute spend.
- Comfortable communicating internally with Account Executives when ads are not running properly and partner with them to resolve issues, as needed.
- Ensures Ads are booked into the system properly and billed at the right point in time each month.
- Provide support to Account Executives with client specific campaign needs.
- If necessary, work with clients to collect creative to the correct specifications.
- Ensure correct contact roles are in our CRM system for Ads Deals.
Reporting
- Understands key advertising metrics and terminology (e.g. Impressions, Views, Conversions, Attribution Metrics, ROI)
- Ability to work cross-functionally with GTM Support and Data teams to configure reporting access for clients on a regular basis.
- Has trained clients on reporting tools and is able to explain key terms and methodology to key stakeholders.
- Compile and report performance on initiatives and Ads Products such as Email Blast and Samples Program.
- Develop content necessary for case studies with Marketing.
What You'll Bring to the Team
- A demonstrated team player that can push forward initiatives across multiple teams including - Product, Sales, GTM Operations, and support teams.
- A record of delivery on tight deadlines, using creative thinking and problem solving to tackle complex challenges.
- Reliable and results-driven person with proven history of production while making difficult judgment decisions that affect timelines, deliverables, and solutioning.
- A keen investigator, understands salesforce, and IMS solutions and is energized about building out operational and sales support processes.
- Has a Bachelor's degree in Marketing, Business Administration, Communications, or equivalent professional experience.
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders _here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking an Operations Analyst to join our fast-growing team. In this role you will support the operations of LeafLink Payments, the financial services business line of LeafLink, which is setting the new standard for B2B finance in the industry. This role will allow you to work directly with the Director of Operations to build, implement and execute business operations objectives related to client onboarding, asset servicing, capital and liquidity planning, and reporting. This role is highly collaborative, requires strong organizational skills, attention to detail, and an understanding of all product offerings and platform features on LeafLink with a focus on our financial services solutions and systems. This role will require you to interface directly with our LeafLink Payments sales team, client experience, credit, data and product & engineering teams. You need to be a self-starter who is comfortable operating in a constantly changing environment, enjoys a very fast pace, and can manage multiple work streams to meet deadlines.
What You'll be Doing
- Perform routine daily operations for LeafLink Payments transactions with client Sellers and Retailers, including transaction identification, confirmation and processing
- Build new processes and enhance existing processes by working with Payments Operations team to automate and scale LeafLink Payments servicing operations
- Build strong working relationships with LeafLink Payments business partners and servicers
- Support Director of Operations by taking primary responsibility for overall maintenance, reconciliation, and reporting of LeafLink Payments source data
- Prepare monthly reconciliations
- Monitor, measure and report on LeafLink Payments key objectives and results
- Perform transaction research and report on key objectives and transactions
- Write and maintain standard operating procedures for the Operations function
- Provide information to management by assembling and summarizing data, preparing reports and presentations of findings and results
- Understand the LeafLink product offerings, market trends and competition within the industry to build, execute and optimize operational processes
What You'll Bring to the Team
- 2+ years of experience in an accounting, finance, or operations role working with middle market or enterprise level companies
- 2+ years working within the financial services industry. Experience working in the FinTech industry is a plus
- Must have strong analytical skills (quantitative and qualitative)
- Experienced in financial modeling, business analysis, FP&A, and analytics in a corporate HQ environment
- Advanced Google Suite and Microsoft Office skills, particularly Google Sheets/MS Excel
- Ability to switch between complex and routine tasks when necessary
- Must demonstrate the ability to understand and articulate various financial products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Bachelor's degree in Finance or Accounting preferred, CFA or CPA a plus
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are self-motivated and passionate about FinTech and/or Cannabis with a strong drive for continuous learning
- You are relentlessly self-improving and accountable for your own performance
- You work well independently as well as with other members of the team, both in person and remotely, with an ability to conduct research, data analysis and solve challenging problems
- You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- You are responsible for multiple work streams and have knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- You have excellent verbal and written communication skills and deliver timely, thoughtful updates to management with a well-reasoned point of view
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and* 401k*
- Comprehensive* health coverage *(medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list._ Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders _here.
Job Type: Full-time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Financial Analyst to join our fast-growing team. In this role, you will be responsible for the financial planning, analysis, and reporting of the company's diverse business lines. This role will allow you to work directly with the Director of Finance to build, implement and optimize financial and business operations and to prepare financial forecasts and models to support strategic decision-making related to revenue and gross margin, capital and liquidity planning, pricing, operating results, new products, and strategic partnerships. This role is highly collaborative and requires creative thinking, strong organizational skills, attention to detail, and an understanding of all product offerings and platform features on LeafLink. This role will require you to interface directly with our LeafLink sales and account management teams, accounting, credit, data, and operations personnel. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks across multiple disciplines while meeting deadlines.
What You'll be Doing
- Perform financial analysis and reporting for all LeafLink business lines
- Design and implement new financial processes and enhance existing processes by working with Product & Engineering to automate and scale financial operations and reporting
- Build strong working relationships with LeafLink business partners and servicers
- Assist Director of Finance by preparing various financial forecasts and models related to revenue and gross margin, capital and liquidity planning, product pricing, operating results, new products, and strategic partnership opportunities
- Reconcile transactions at month end to third party and servicer information
- Monitor, measure and report on key objectives and results
- Research and report on key financial modeling concepts and approaches
- Write and maintain standard operating procedures for the Finance department
- Provide information to management by assembling and summarizing data, preparing reports and presentations of findings and results
- Understand market trends and competition within the technology and cannabis spaces
What You'll Bring to the Team
- 2-3 years of experience in an accounting or finance role working with middle market or enterprise level companies
- Must have strong analytical skills (quantitative and qualitative)
- Experienced in financial modeling, business analysis, FP&A, and analytics in a corporate HQ environment
- Advanced Google Suite and Microsoft Office skills, particularly Google Sheets/MS Excel
- Proficient with Tableau; experience with SQL a plus
- Ability to switch between complex and routine tasks when necessary
- Bachelor's degree in Finance or Accounting, CFA or CPA a plus
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink's Business Operations team seeks a Market Manager to drive success in key states and territories. In this role, you will design and lead a variety of strategic, analytical, and operational initiatives that unlock measurable market-level growth. You'll have the chance to lead those critical projects from beginning to end, from strategic planning and analysis to presenting your recommendations to LeafLink leadership, and working cross-functionally with our Product, Sales, Operations, Marketing, Public Policy, and Finance teams on execution. Ultimately, you'll be responsible for measuring and reporting on the success of those initiatives to the VP, Business Operations and across multiple levels of the organization.
This role is both extremely data-driven and collaborative. As Market Manager, you will leverage data, both quantitative and qualitative, to shape your market-level strategy, make decisions, and drive internal and external buy-in for your ideas. Not only will strong partnership across a diverse set of internal stakeholders be vital to your success, but the ability to effectively engage with clients, prospects, and partners will be critical to understanding and unlocking each new market. You are an ideal fit for this role if you are someone who can lead through influence, inspiring those around you to rally behind your market mission.
What You'll Be Doing
- Leverage both qualitative and quantitative inputs to build market-level plans that drive measurable growth
- Lead cross-functional initiatives across Sales, Marketing, Product, Operations, Public Policy, and Finance that unlock market performance
- Communicate market-level plans and outcomes to a broad range of internal stakeholders, both through written communications or presentations
- Leverage research, analysis, and customer conversations to become an expert on the markets in your territory, serving as the "voice of the market" to key internal stakeholders, including Product, Marketing, and Operations
- Identify issues, develop hypotheses, and execute in-depth analyses to translate data into impactful insights and make recommendations to key LeafLink leaders and stakeholders based on your findings
- Attend regulatory and policy meetings, remaining aware of the regulatory landscape in order to update strategic plans according to policy forecasts
- Perform ad hoc market analyses and fill operational gaps
What You'll Bring to the Team
- 5+ years of experience in business operations, consulting, or similar work
- You excel in a fast-paced startup, and you thrive in a market that is constantly evolving and changing
- Entrepreneurial mindset with the ability to rapidly and enthusiastically solve problems; resourceful and happy to roll up your sleeves to get any job done
- Track record of partnering with internal teams on concepts and strategies to ensure a collaborative go-to-market approach
- Ability to flex between analytical, strategic and operational aspects of the job
- You are data-driven and have a bias towards action - you can define Key Performance Indicators and measure progress/success for your initiatives
- Ability to effectively engage with clients and/or prospects
- Strong analytical skills, with the ability to perform ad hoc analyses
- You can think across multiple dimensions of a business (sales, product, marketing etc.) and work cross-functionally to deliver results
- Excellent verbal and written communication skills
- An understanding of the current landscape in the legalized Cannabis industry is a strong plus
- Ability to travel at least 25% of the time
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
What We're Looking For
LeafLink is seeking a highly experienced product manager to join our team to drive LeafLink's innovation in banking services, identifying customer needs and innovating new digital banking products that deliver differentiated value. We are seeking candidates who enjoy building from the ground up, have a strong external perspective and will roll up their sleeves to accomplish common goals.
As a Senior Product Manager, you will collaborate with business, compliance, legal, and product & engineering teams to define, build, and launch the cannabis industry's best-in-cass digital banking service in a compliant and customer centric way. You will engage with executive sponsors, internal teams, and external Financial Services and FinTech partners to deliver experiences that help operators thrive through holistic business banking, digital payments, and liquidity offerings.
Responsibilities:
- Own the long-term product vision for LeafLink's digital banking, and iterative roadmap based on external landscape, customer insights, capabilities, resources and key compliance considerations.
- Conduct extensive market research / competitor analysis to identify key trends and best practices across Financial Services and FinTech digital banking to inform strategy and roadmap.
- Lead definition and execution of value proposition and end-to-end product experience, including onboarding, transactional activities, compliance workflows, customer support / operations and bringing the solution to market.
- Apply Agile software development methodologies to lead Discovery and translate product roadmap with Design, Engineering, and QA into well-defined requirements, including wire-frames, process flows, specs, and other product documentation. Foster an environment of continuous improvement with retrospectives and direct communication.
- Make decisions grounded in data. Partner with Analytics to develop and maintain tracking and reporting of KPIs post-launch to prioritize backlog and inform roadmap.
- Own product positioning, and partner with Marketing and Sales on go-to-market strategy, marketing collateral, and enablement to support the sales cycle
- Collaborate with business leaders to develop business cases, new products, new business models and pricing schemes to drive adoption and engagement.
- Bring a "customer centric" focus in our strategy, roadmap and continuous product improvement process.
Qualifications:
- 5+ years in product management/product development for FinTech and/or the banking industry, leading embedded banking experiences.
- Established background in launching software or services in partnership with Engineering teams, with high degree of proficiency in prototyping and iterative development.
- Prior experience with strategies and operations necessary for account origination, payment processing, supply chain financing and integrating other financial products into the customer experience for banking.
- Excellent communication skills with the ability to engage, influence and, and inspire partners and stakeholders to collaborate and align.
- Customer-centric, with a proven track-record of developing and acting on customer insights.
- Thought leader to define opportunities and problems, collect and analyze data, and establish facts for strategic recommendations.
- Demonstrated ability to drive customer acquisition and engagement to grow revenue in digital and financial channels.
- Interest in the cannabis industry and passionate about Financial Services, FinTech and disruptive banking technologies.
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
A robust stock option plan to give our employees a direct stake in LeafLink's success
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Operations Analyst. The Operations Analyst is a key member of the operations team supporting data management, system processes, and problem resolution. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, and improve internal processes to help our growing and collaborative team.
Responsibilities
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
Who You Are
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical and curious with the patience to cleanse data as needed.
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Passionate about efficiency. Determined to get the job done.
Qualifications
- 2-4 years experience working in a professional and team environment
- Proficient in Excel
- Strong quantitative, analytical, critical thinking, & ability to work the problem
- Ability to work proficiently within Google Suite & Microsoft Suite
- Ability to communicate effectively both in written form and live/on your feet
- Ability to manipulate large data sets and create data oriented recommendations
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Operations Analyst. The Operations Analyst is a key member of the operations team supporting data management, system processes, and problem resolution. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, and improve internal processes to help our growing and collaborative team.
Responsibilities
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
Who You Are
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical and curious with the patience to cleanse data as needed.
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Passionate about efficiency. Determined to get the job done.
Qualifications
- 2-4 years experience working in a professional and team environment
- Proficient in Excel
- Strong quantitative, analytical, critical thinking, & ability to work the problem
- Ability to work proficiently within Google Suite & Microsoft Suite
- Ability to communicate effectively both in written form and live/on your feet
- Ability to manipulate large data sets and create data oriented recommendations
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
This is an excellent opportunity for a strong Paralegal to report directly to the General Counsel. The ideal candidate is an organized self-starter with excellent time management skills who enjoys a fast-paced environment and can contribute, both as a paralegal and a legal operations specialist, to LeafLink's growth.
Responsibilities
- Providing a wide variety of project management, administrative and operational support for the Legal team's daily operations
- Preparing, reviewing, and negotiating a high volume of non-disclosure, marketing-related and standard, general corporate agreements
- Managing corporate requirements for LeafLink's subsidiaries, including maintaining and adhering to corporate filing calendars, preparing annual reports, d/b/a filings, officer changes & assessment, and filing for foreign qualification
- Sourcing and implementing a contract management system and organizing & maintaining company-wide legal documents in such system
- Driving the implementation and continuous improvement of standard form agreements and legal/organizational processes
- Liaising with business teams and outside regulatory counsel to understand & support the regulatory & licensing regime in which LeafLink operates
- Maintaining LeafLink's product and service terms and conditions, keeping up to date with new developments
Who You Are
- Working proactively, collaboratively, and maintaining excellent customer service in a professional environment
- Ability to work quickly and independently in a dynamic, fast-paced environment
- Experience drafting, negotiating, and interpreting non-disclosure and other agreements
- Contract management software and/or other legal administrative software experience
- Experience preparing annual reports and other corporate filings with state regulatory bodies
- Successful management of a diverse scope of matters, issues, and projects simultaneously
Qualifications
- Strong interpersonal skills, with the desire and ability to develop productive and collaborative working relationships with multiple stakeholders across LeafLink
- Prior experience in rapidly scaling organizations, including managing demanding timelines from multiple business stakeholders
- At least 3 years of relevant paralegal or legal operations experience, including prior in-house experience
- Excellent judgment and communication and organizational skills
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking an experienced, analytical, and driven Director of Communications to own, build, and deliver a broad set of communications efforts, including PR, Executive Communications, and Internal Communications. In this role, you'll create a PR strategy, ensuring strong awareness and perception of the LeafLink brand, and our full platform offerings (Marketplace, Logistics, Payments). Additionally, you'll work to craft and land relevant narratives through executive channels, such as event keynotes, thought leadership, social media, and more. Finally, you'll manage marquee internal communications efforts, driving employee engagement and north star orientation. Across all these efforts, you'll measure, learn, and share insights and best practices from your efforts.
You will play a key role on our marketing leadership team, and work in close partnership with other cross-functional partners, such as Product, Go-To-Market/Sales, Government Relations, Social Impact, and our Executive team.
The role requires curiosity, creativity, and urgency. You'll help write the playbook, rather than inherit one. You must be comfortable moving quickly, and dealing with a significant amount of ambiguity.
What You'll Be Doing
- Craft and land creative, poignant narratives through multiple channels/outlets that advance the overarching business goals
- Set short- and long-term targets/goals; monitor your progress towards them, and share outcomes along the way
- Own the strategy and execution of all aspects of PR, driving reach and awareness through tech, business, and cannabis industry outlets
- Leverage your extensive existing relationships with national, tech-related, and/or industry-specific press outlets
- Act as a spokesperson for LeafLink as needed, and help prepare leaders and employees for media-facing opportunities
- Craft event keynotes for marquee speaking opportunities, and prepare speakers for their presentations
- Supplement existing internal comms efforts with new, engaging forums and cadences to educate, engage, and excite employees
- Own and drive updates for a calendar of major cross-company initiatives
- Manage agency and contractor relationships as needed
- See around corners, anticipating market trends and keeping a strong pulse on the tech and cannabis industries
The ideal candidate is…
- Seeking a fast-paced, high growth, complex environment
- Excited about the potential in wholesale cannabis, with passion for creating an equitable industry
- Data-driven, and understands how to measure their work, and connect it to broader business/company goals
- A strong owner who finds creative solutions to solving challenges and making things happen
- A compelling storyteller, writer, and presenter who sees the angle within the noise and delivers messages flawlessly across many mediums
- Self-motivated, driven, and excited by the potential to own what you do
- Highly-organized, with innate attention to detail and a tidy approach to communications
- A natural connector who brings a strong network of national, tech, and/or cannabis press contacts
- A strong communications generalist who can switch between building strategy to executing efficiently - from editing to writing, and project managing to pitching
Qualifications
- Bachelor's Degree
- 8+ years of B2B tech PR experience, ideally with both in-house and agency experience
- A robust set of relationships with national, tech, and/or cannabis media
- Proven experience building, delivering, and measuring a broad portfolio of PR and Comms programs
- Experience building strong working relationships with internal stakeholders, customers, and senior executives
- A compelling, creative portfolio of past storytelling and presentation examples
- A successful history of agency management
- Strong organizational and time management skills; ability to shift gears quickly and effectively
LeafLink Perks & Benefits
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Senior Product Designer to join our team and contribute to building and designing various user experiences and concepts across our B2B applications.
As a LeafLink Product Designer, you and your teammates will work to ensure that LeafLink offers its customers a world class on platform experience by building out responsive and consistent experiences powered by our design system. You will interact with various colleagues, such as product managers and engineers, as well as customers to validate that designs meet intended goals and workflows.
Responsibilities
- Work as part of a cross-disciplinary team to deliver amazing experiences that drive value for both our customers and our business
- Participate in all phases of the product design process: user research, concept development, visual design and prototyping for various portions of the LeafLink B2B platform
- Contribute to the building of the LeafLink Design system
- Interact with customers to gather, analyze, and translate product feedback into optimized user experiences
- Make informed design decisions based on data, user analytics, screen recordings and similar measurements to indicate adoption and engagement
- Work closely with teammates to validate and QA design implementation to ensure accuracy and responsiveness
- Familiarize yourself with the rapidly changing cannabis industry and its needs & demands as well as paradigm defining designs for innovative B2B platforms
Qualifications
- 4-5+ years of experience as a UI/UX designer for an e-commerce, enterprise, or SaaS software product
- Great communicator, highly collaborative and experienced working in an agile process
- Able to understand product insights from various stakeholders, translating them into great experiences
- Adept at using both quantitative and qualitative data to articulate your design decisions
- Skilled at designing responsive web apps across multiple viewports
- Experienced designing with and contributing to design systems and component libraries that power multiple applications
- Experienced working with industry standard tools such as Figma (preferred), Sketch, or similar.
- Understanding of HTML and CSS
- Your portfolio showcases your range of skills: UX, research, visual design, UI, storytelling, persona creation, interaction design, prototyping, and design process.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
LeafLink is seeking an Engineering Manager to join our New York team who is passionate about building high-performing teams and products. Overseeing multiple cross-functional pods and products, this role will partner closely with our product teams to deliver features and new architecture to a growing platform of liquidity, payments, and financial services. This role will involve managing a team of talented engineers as well as have a hands-on, lasting impact on our platform architecture, new and existing service offerings, standards and processes within the department, and our company's growth and expansion roadmaps.
LeafLink has built a successful financial platform, helping brands and retailers on our platform optimize cash flow and reduce risk. We've built a growing team around these products and are now looking for an experienced Engineering leader to come in and take the team and software products to the next level. As an Engineering Manager working within various financial domains, your role has the opportunity to help shape and grow these products and the engineers that work on it. You will get to work with new and growing technologies and concepts such as containerized and serverless design patterns, Python, Node.js, Golang, Kubernetes, AWS managed services, third-party financial tooling integrations, and service-oriented architectures. It's a very exciting time to join our engineering team!
Reporting to the Director of Engineering overseeing our Financial technology, this role will be responsible for managing a team of engineers, overseeing career growth and day-to-day operations for both them as well as multiple cross-functional product-focused pods. The role is flexible in terms of management vs hands-on development split, but candidates should expect to work in a wide variety of capacities within the department, ranging from providing technical leadership through overseeing architectural vision, implementation, and iteration, leading and mentoring by example through code reviews and direct feedback, and interacting with their direct reports to ensure career pathing remains on track and impediments to process are remediated quickly and sustainably.
Ideal candidates for this role possess the ability to organize, manage, and deliver complex projects not only from an engineering and architecture perspective but also by implementing and iterating on team processes that promote collaboration and general cohesiveness among team members. Additionally, candidates will be well placed if they enjoy finding, hiring, and growing strong technical talent and working to grow and foster a culture that's both inclusive and values the diversity of its members. This role comes with the opportunity to be a high performer within a department that's fast-paced, dynamic, and quickly growing in all areas.
The responsibilities described below are representative of those the person in this role would be performing, but should not be considered an exhaustive list - this position is extremely flexible in terms of its areas of focus!
Responsibilities:
- Mentor and manage a team of engineers, focusing on both their day-to-day responsibilities as members of the engineering department and also their career growth, interpersonal and leadership skills, and future-facing goals
- Develop short and long term strategic goals to continue to push LeafLink's technology offerings forward
- Plan, lead, and deliver product and projects that focus on those efforts, partnering closely with product leaders and external stakeholders
- Establish clear goals and success criteria for the various projects being worked on so KPIs can be measured and reported accurately to determine project health
- Participate in and lead quarterly OKR planning and execution sessions with both your direct reports and your pod team members, working closely with department leadership to craft challenging-but-reachable goals for each
- Run regular engineering-focused meetings and events to ensure alignment and knowledge transfer both intra-department and externally to the rest of the company
- Interview and contribute to the growth of the engineering team, focusing on finding and then retaining candidates that will continue to elevate and diversify our ever-expanding set of in-house engineering talent
- Work closely with off / nearshore technical talent as they continue to help LeafLink deliver and iterate on our wide range of product offerings
- Set and drive process and architectural standards that reflect the unique complexities of LeafLink's business model while also complementing existing and ongoing work within other areas of the department
- Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense
- Understand and utilize knowledge around the difficulties faced by LeafLink's engineering team in order to make informed technology decisions and architectural approaches when implementing new functionality
- Oversee and contribute meaningfully to various projects and initiatives within the department, helping to mentor and grow the technical competencies of the team through code reviews and active development
- Partner effectively with other teams within the department that are responsible for supporting various applications and products today
- Help cultivate and advance a collaborative culture that values ownership and finding the best solution to a given problem while also emphasizing the importance of testing and automation
- Take a data-driven approach to product development and iteration, and help continue to advocate and assist other departments in doing the same
- Advocate for and deliver well-balanced solutions to technical issues as they arise based on a constantly-evolving product roadmap
- Analyze and evaluate existing solutions within the company and help drive decisions on whether to extend or refactor as needed
- Work closely with stakeholders to understand their needs and help craft solutions that move our various platforms forward
- Help coordinate and communicate project estimations to the rest of the management team as well as stakeholders
Qualifications:
- A strong leader with proven experience leading, growing, and mentoring teams of engineers
- A passion for building and retaining teams of individuals that are highly motivated and excited about the work they're contributing to
- Experience working to expand and strengthen community outreach and other diversity-focused initiatives
- Experience working in and advocating for agile environments
- Experience managing product and project process, resourcing, timelines, and delivery efforts with cross-functional teams
- Extensive experience leading and contributing to high-functional, large scale architecture
- Experience working in service-oriented, API-driven application tech stacks and working knowledge of the challenges and gotchas that can bring to the SDLC
- Experience architecting, building, and delivering highly-performant APIs and supplemental applications
- Experience working with payments, lending, banking, pricing or other financial domain related systems as well as their mobile counterparts
- Experience working within environments that rely heavily on automation, CI, and CD concepts to rapidly deliver, measure, and iterate on products and features
- Experience within containerized, serverless, and event-driven infrastructure, Kubernetes, document databases, and AWS
- Exceptional written and oral communication skills
- Exceptional critical thinking and analytical skills, possessing the ability to quickly understand and ideate on complex systems and their associated data
- Passionate about product and customer-focused, data-driven decision-making and continuous iteration
- Experience communicating estimations and project visibility to senior management and stakeholders
- An active member of the open-source and New York tech community a plus
- An interest in the cannabis industry and/or the LeafLink brand
- An interest and deep understanding of financial services is a plus
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
Competitive compensation and 401k
Comprehensive health coverage (medical, dental, vision)
Company sponsored Annual Citibike Membership for NYC employees
Commuter Benefits through a Flexible Spending Account
A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
What We're Looking For
The LeafLink Marketplace is the leading platform for the regulated wholesale cannabis industry, currently powering over $4B in orders every year. Our mission is to arm growing businesses with the tools they need. By virtualizing the supply chain, we're redefining B2B commerce for the cannabis industry. We provide essential features and products that allow businesses to manage their day-to-day operations, interact with their customers, keep track of inventory, pay for and deliver / receive their products, and so much more.
We're seeking a Director of DevOps to join and lead our sizable and growing DevOps function within the Engineering department. This role will primarily be responsible for owning the infrastructure and security roadmap, team growth and focus, and the partnership between DevOps, Engineering, and IT stakeholders. As the Director overseeing this area of LeafLink's Engineering department, you will be in a position to have a direct, lasting impact on the teams and technologies used to power our business.
We've built a core team of DevOps Engineers that support infrastructure-focused initiatives as well as our Product pods and are now looking for an experienced leader to come in and take the team and standards to the next level. As the Director overseeing this crucial function, your role has the opportunity to help shape and grow these individuals and the DevOps practice as a whole. You will get to work with new and growing technologies and concepts such as containerized and serverless design patterns, Python, Kubernetes, AWS managed and self-hosted services, third-party integrations, and service-oriented architectures. It's a very exciting time to join our engineering team!
Reporting to the SVP of Technology, this role will be responsible for leading the growing team that makes up our DevOps function. You will also be responsible for helping shape LeafLink's infrastructure roadmap and architecture, determining hiring strategy, and working closely with stakeholders to continue to evolve and grow our products and capabilities. Candidates should expect to work in a wide variety of capacities within the department, ranging from providing technical leadership through overseeing architectural vision, implementation, and iteration, leading and mentoring by example through code reviews and direct feedback, and interacting with their direct reports to ensure career pathing remains on track and impediments to process are remediated quickly and sustainably.
Ideal candidates for this role possess the ability to organize, manage, communicate, and deliver complex projects and concepts not only from an infrastructure and architecture perspective but also by implementing and iterating on team processes that promote collaboration and general cohesiveness among team members. Additionally, candidates will be well placed if they enjoy finding, hiring, and growing strong technical and management talent and working to grow and foster a culture that's both inclusive and values the diversity of its members.
What You'll Do
- Work with the SVP of Technology and department stakeholders to properly plan short and long-term goals and execute on a technical roadmap that continues to evolve LeafLink's infrastructure capabilities and functionality to meet the needs of our platform users
- Communicate effectively with department leadership to manage expectations, remove blockers, and ensure adequate resourcing to meet commitments
- Advise both technical and non-technical leadership on technical product strategy, both on scaling current products and the relative value of new products, technologies, and capabilities
- Mentor and manage a team of engineers and eventually managers, focusing on both their day-to-day responsibilities as members of the DevOps team and also their career growth, interpersonal and leadership skills, and future-facing goals
- Plan, lead, and help ensure delivery of projects, partnering closely with technology leaders and external stakeholders
- Set and drive the architectural design and development objectives and processes for our growing suite of tools and services based on a flexible infrastructure roadmap
- Establish clear goals and success criteria for the various projects being worked on so KPIs can be measured and reported accurately to determine project health
- Participate in and lead quarterly OKR planning and execution sessions with both your direct reports and your department stakeholders, working closely with tech leadership to craft challenging-but-reachable goals for each
- Interview and contribute to the growth of the LeafLink engineering org, focusing on finding and then retaining candidates that will continue to elevate and diversify our ever-expanding set of in-house engineering talent
- Help the team make critical software design decisions that will have a lasting impact on LeafLink's platform and products
- Partner effectively with other teams within the department that are responsible for supporting additional products and business lines today
- Help cultivate and advance a collaborative culture that values ownership and finding the best solution to a given problem while also emphasizing the importance of automation
- Advocate for and deliver well-balanced solutions to technical issues as they arise based on a constantly-evolving product roadmap
- A strong leader with proven experience building teams and infrastructure that drive a company forward in its objectives and initiatives
- Experience with strategic planning and technical roadmapping that takes into account business and product stakeholders
- A passion for building and retaining teams of individuals that are highly motivated and excited about the work they're contributing to
- Extensive experience communicating estimations and project visibility to senior management and stakeholders
- Experience managing project processes, resourcing, timelines, and delivery efforts with cross-functional teams
- Extensive experience working within AWS and with its managed products (EKS, ECR, R53, SES, Elasticache, RDS, etc)
- Strong experience working with automation tooling (Terraform, Ansible, etc)
- ]Strong experience with containers (Docker, Compose, ECS, Kubernetes)
- Strong experience with various managed and self-hosted CI/CD tooling (Jenkins, Travis, CircleCI, Spinnaker, Harness, Flux, etc)
- Experience working in and advocating for agile environments
- Extensive experience working in service-oriented, API-driven application tech stacks and working knowledge of the challenges and gotchas that can bring to the SDLC
- Exceptional written and oral communication skills
- Experience working with and leading teams within e-commerce, B2B, and their ancillary systems as well as their mobile counterparts a plus
- Passionate about product-focused, data-driven decision-making and continuous iteration and delivery
- An interest in the cannabis industry and/or the LeafLink brand
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We're looking for a Director, Sales Operations to help fill an impactful leadership role within the Go To Market Team. The role will help operationalize our go-to-market strategy by creating and managing a revenue systems and sales operations roadmap including all lead generation, account management, quoting and billing systems.
The role requires curiosity, an analytical minded person and a robust understanding of Salesforce and CPQ. Revenue Operations is still a small & relatively new function at LeafLink, so this person is going to help write our Revenue Operations playbook, rather than inherit one.
The Director, Sales Operations is for highly analytical individuals who enjoy seeing their work become operationalized. Your efforts will align sales teams, remove channel conflict, facilitate teamwork and collaboration, improve the client experience, and help accelerate growth. You'll report to the Head of GTM Operations and work closely with sales, marketing, account management and product leadership to ensure efficiency and transparency across the org. You will thrive in this role if you are highly organized, can context switch easily and have a track record of successful process & systems implementation. You'll fit with the team culture if you are a goal-oriented overachiever, inherently curious, have a team orientation, and are willing to explore new paths that require rapid-learning.
What You'll be Doing
- You will oversee and strategize for the company's go-to-market tech stack including billings, CRM, marketing automation, and other integrations or plug-ins that drive efficiency in the marketing, sales, and customer experience processes.
- You will lead the effort to consolidate the monthly go-to-market reporting package, delivering executive level insights from a variety of data sources.
- You will be responsible for building alignment around the company's sales process and methodology, ensuring that key stakeholders have the tools and resources to collaborate for success.
- Willingness to travel up to 10% of the time.
- Bachelor's degree required
- You have significant experience (5-7 years) working with Salesforce and plug-in applications like Billings and CPQ
- You have a deep understanding of B2B go-to-market sales process and reporting
- Experience with complex revenue recognition modeling
- Excellent verbal and written communication skills.
- You are highly analytical, and can assimilate large amounts of data and synthesize it into a handful of critical insights.
- You are comfortable with Tableau and other data visualization tools
- You have a track record of achieving and exceeding your targets.
- You possess the ability to excel in a fast-paced startup, and you thrive in a market that is constantly evolving and changing.
- An understanding of the current landscape in the legalized Cannabis industry is a plus.
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We're looking for a Director, Sales Operations to help fill an impactful leadership role within the Go To Market Team. The role will help operationalize our go-to-market strategy by creating and managing a revenue systems and sales operations roadmap including all lead generation, account management, quoting and billing systems.
The role requires curiosity, an analytical minded person and a robust understanding of Salesforce and CPQ. Revenue Operations is still a small & relatively new function at LeafLink, so this person is going to help write our Revenue Operations playbook, rather than inherit one.
The Director, Sales Operations is for highly analytical individuals who enjoy seeing their work become operationalized. Your efforts will align sales teams, remove channel conflict, facilitate teamwork and collaboration, improve the client experience, and help accelerate growth. You'll report to the Head of GTM Operations and work closely with sales, marketing, account management and product leadership to ensure efficiency and transparency across the org. You will thrive in this role if you are highly organized, can context switch easily and have a track record of successful process & systems implementation. You'll fit with the team culture if you are a goal-oriented overachiever, inherently curious, have a team orientation, and are willing to explore new paths that require rapid-learning.
What You'll be Doing
- You will oversee and strategize for the company's go-to-market tech stack including billings, CRM, marketing automation, and other integrations or plug-ins that drive efficiency in the marketing, sales, and customer experience processes.
- You will lead the effort to consolidate the monthly go-to-market reporting package, delivering executive level insights from a variety of data sources.
- You will be responsible for building alignment around the company's sales process and methodology, ensuring that key stakeholders have the tools and resources to collaborate for success.
- Willingness to travel up to 10% of the time.
- Bachelor's degree required
- You have significant experience (5-7 years) working with Salesforce and plug-in applications like Billings and CPQ
- You have a deep understanding of B2B go-to-market sales process and reporting
- Experience with complex revenue recognition modeling
- Excellent verbal and written communication skills.
- You are highly analytical, and can assimilate large amounts of data and synthesize it into a handful of critical insights.
- You are comfortable with Tableau and other data visualization tools
- You have a track record of achieving and exceeding your targets.
- You possess the ability to excel in a fast-paced startup, and you thrive in a market that is constantly evolving and changing.
- An understanding of the current landscape in the legalized Cannabis industry is a plus.
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We're looking for a Director, Sales Operations to help fill an impactful leadership role within the Go To Market Team. The role will help operationalize our go-to-market strategy by creating and managing a revenue systems and sales operations roadmap including all lead generation, account management, quoting and billing systems.
The role requires curiosity, an analytical minded person and a robust understanding of Salesforce and CPQ. Revenue Operations is still a small & relatively new function at LeafLink, so this person is going to help write our Revenue Operations playbook, rather than inherit one.
The Director, Sales Operations is for highly analytical individuals who enjoy seeing their work become operationalized. Your efforts will align sales teams, remove channel conflict, facilitate teamwork and collaboration, improve the client experience, and help accelerate growth. You'll report to the Head of GTM Operations and work closely with sales, marketing, account management and product leadership to ensure efficiency and transparency across the org. You will thrive in this role if you are highly organized, can context switch easily and have a track record of successful process & systems implementation. You'll fit with the team culture if you are a goal-oriented overachiever, inherently curious, have a team orientation, and are willing to explore new paths that require rapid-learning.
What You'll be Doing
- You will oversee and strategize for the company's go-to-market tech stack including billings, CRM, marketing automation, and other integrations or plug-ins that drive efficiency in the marketing, sales, and customer experience processes.
- You will lead the effort to consolidate the monthly go-to-market reporting package, delivering executive level insights from a variety of data sources.
- You will be responsible for building alignment around the company's sales process and methodology, ensuring that key stakeholders have the tools and resources to collaborate for success.
- Willingness to travel up to 10% of the time.
- Bachelor's degree required
- You have significant experience (5-7 years) working with Salesforce and plug-in applications like Billings and CPQ
- You have a deep understanding of B2B go-to-market sales process and reporting
- Experience with complex revenue recognition modeling
- Excellent verbal and written communication skills.
- You are highly analytical, and can assimilate large amounts of data and synthesize it into a handful of critical insights.
- You are comfortable with Tableau and other data visualization tools
- You have a track record of achieving and exceeding your targets.
- You possess the ability to excel in a fast-paced startup, and you thrive in a market that is constantly evolving and changing.
- An understanding of the current landscape in the legalized Cannabis industry is a plus.
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an experienced Director of Enterprise Business Development to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national partnerships with the biggest cannabis operators in the country.
This hybrid role includes building relationships with potential enterprise customers and deepening relationships and engagement with an existing set of accounts. You will help our largest customers translate a national LeafLink strategy into market by market implementation through a strategic account plan that is highly customized to each of your customers.
You will be responsible for working with ~20 of the nation's largest cannabis companies, building relationships directly with their C-Suite to develop a customized plan to help reach their strategic objectives in partnership with LeafLink. This role will require you to work across all departments internally to ensure LeafLink provides the necessary day to day support and product development to meet the needs of these customers.
To be successful in this role, you need to be an excellent communicator, highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
What You'll be Doing
- Serve as LeafLink's key point of contact for ~20 of LeafLink's largest strategic customers
- Work closely with Leadership to develop full-solution proposals
- Work with a team of account managers to develop and deploy on the ground account engagement & expansion strategies
- Build deep relationships with C-suite and other key stakeholders at existing and potential customers
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build and deliver customer business reviews and strategic plans
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Represent LeafLink at key industry events and leverage deep customer relationships to promote the scope of what LeafLink can offer
- 10+ years of experience in consultative customer facing roles where you were directly responsible for executing and/or closing large scale deals or projects
- Direct experience working within the cannabis industry in a deal closing or research capacity (investment banking, equity research, consulting)
- Have existing relationships and contacts within the C-Suite of multi-state operators in the cannabis industry
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Experience growing customer knowledge and relationships in complex accounts
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an experienced Director of Enterprise Business Development to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national partnerships with the biggest cannabis operators in the country.
This hybrid role includes building relationships with potential enterprise customers and deepening relationships and engagement with an existing set of accounts. You will help our largest customers translate a national LeafLink strategy into market by market implementation through a strategic account plan that is highly customized to each of your customers.
You will be responsible for working with ~20 of the nation's largest cannabis companies, building relationships directly with their C-Suite to develop a customized plan to help reach their strategic objectives in partnership with LeafLink. This role will require you to work across all departments internally to ensure LeafLink provides the necessary day to day support and product development to meet the needs of these customers.
To be successful in this role, you need to be an excellent communicator, highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
What You'll be Doing
- Serve as LeafLink's key point of contact for ~20 of LeafLink's largest strategic customers
- Work closely with Leadership to develop full-solution proposals
- Work with a team of account managers to develop and deploy on the ground account engagement & expansion strategies
- Build deep relationships with C-suite and other key stakeholders at existing and potential customers
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build and deliver customer business reviews and strategic plans
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Represent LeafLink at key industry events and leverage deep customer relationships to promote the scope of what LeafLink can offer
- 10+ years of experience in consultative customer facing roles where you were directly responsible for executing and/or closing large scale deals or projects
- Direct experience working within the cannabis industry in a deal closing or research capacity (investment banking, equity research, consulting)
- Have existing relationships and contacts within the C-Suite of multi-state operators in the cannabis industry
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Experience growing customer knowledge and relationships in complex accounts
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an experienced Director of Enterprise Business Development to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national partnerships with the biggest cannabis operators in the country.
This hybrid role includes building relationships with potential enterprise customers and deepening relationships and engagement with an existing set of accounts. You will help our largest customers translate a national LeafLink strategy into market by market implementation through a strategic account plan that is highly customized to each of your customers.
You will be responsible for working with ~20 of the nation's largest cannabis companies, building relationships directly with their C-Suite to develop a customized plan to help reach their strategic objectives in partnership with LeafLink. This role will require you to work across all departments internally to ensure LeafLink provides the necessary day to day support and product development to meet the needs of these customers.
To be successful in this role, you need to be an excellent communicator, highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
What You'll be Doing
- Serve as LeafLink's key point of contact for ~20 of LeafLink's largest strategic customers
- Work closely with Leadership to develop full-solution proposals
- Work with a team of account managers to develop and deploy on the ground account engagement & expansion strategies
- Build deep relationships with C-suite and other key stakeholders at existing and potential customers
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build and deliver customer business reviews and strategic plans
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Represent LeafLink at key industry events and leverage deep customer relationships to promote the scope of what LeafLink can offer
- 10+ years of experience in consultative customer facing roles where you were directly responsible for executing and/or closing large scale deals or projects
- Direct experience working within the cannabis industry in a deal closing or research capacity (investment banking, equity research, consulting)
- Have existing relationships and contacts within the C-Suite of multi-state operators in the cannabis industry
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Experience growing customer knowledge and relationships in complex accounts
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
What We're Looking For
LeafLink is seeking an Engineering Manager to join our team who is passionate about building high-performing teams and products. Overseeing cross-functional pods and products across Liquidity. This role will partner closely with our product and business teams to deliver features and new architecture to a growing platform of liquidity, payments, and embedded financial services. This role will involve managing a team of talented engineers and managers as well as have a hands-on, lasting impact on our platform architecture, new and existing service offerings, standards and processes within the department, and our company's growth and expansion roadmaps.
LeafLink has built a successful financial experience on top of our platform, helping brands and retailers optimize cash flow and reduce risk. We've built a growing team around these products and are now looking for an experienced Engineering leader to come in and take the team and software products to the next level. As an Sr. Engineering Manager working within various financial domains, your role has the opportunity to help shape and grow these products and the engineers and junior managers that work on it. You will get to work with new and growing technologies and concepts such as containerized and serverless design patterns, Python, Node.js, Golang, Kubernetes, AWS managed services, third-party financial tooling integrations, and service-oriented architectures. It's a very exciting time to join our engineering team!
Reporting to the Director of Engineering, this role will be responsible for managing a team of engineers and managers, overseeing career growth and day-to-day operations for both them as well as multiple cross-functional product-focused pods. The role is flexible in terms of management and should expect to work in a wide variety of capacities within the department, ranging from providing technical leadership through overseeing architectural vision, implementation, and iteration, leading and mentoring by example through direct feedback, and interacting with their direct reports to ensure career pathing remains on track and impediments to process are remediated quickly and sustainably.
Ideal candidates for this role possess the ability to organize, manage, and deliver complex projects not only from an engineering and architecture perspective but also by implementing and iterating on team processes that promote collaboration and general cohesiveness among team members. Additionally, candidates will be well placed if they enjoy finding, hiring, and growing strong technical talent and working to grow and foster a culture that's both inclusive and values the diversity of its members. This role comes with the opportunity to be a high performer within a department that's fast-paced, dynamic, and quickly growing in all areas.
The responsibilities described below are representative of those the person in this role would be performing, but should not be considered an exhaustive list - this position is extremely flexible in terms of its areas of focus!
What You'll Do
- Mentor and manage a team of engineers and managers, focusing on both their day-to-day responsibilities as members of the engineering department and also their career growth, interpersonal and leadership skills, and future-facing goals
- Develop short and long term strategic goals to continue to push LeafLink's technology offerings forward, helping oversee initiatives to completion
- Plan, lead, and deliver product and projects that focus on those efforts, partnering closely with product leaders and external stakeholders
- Establish clear goals and success criteria for the various projects being worked on so KPIs can be measured and reported accurately to determine project health
- Participate in and lead quarterly OKR planning and execution sessions with both your direct reports and your pod team members, working closely with department leadership to craft challenging-but-reachable goals and resource plans for each
- Run regular engineering-focused meetings and events to ensure alignment and knowledge transfer both intra-department and externally to the rest of the company
- Interview and contribute to the growth of the engineering team, focusing on finding and then retaining candidates that will continue to elevate and diversify our ever-expanding set of in-house engineering talent
- Work closely with nearshore technical talent as they continue to help LeafLink deliver and iterate on our wide range of product offerings
- Set and drive process and architectural standards that reflect the unique complexities of LeafLink's business model while also complementing existing and ongoing work within other areas of the department
- Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense
- Understand and utilize knowledge around the difficulties faced by LeafLink's engineering team in order to make informed technology decisions and architectural approaches when implementing new functionality
- Oversee and contribute meaningfully to various projects and initiatives within the department, helping to mentor and grow the technical competencies of the team through code reviews and active development
- Partner effectively with other teams within the department that are responsible for supporting various applications and products today
- Help cultivate and advance a collaborative culture that values ownership and finding the best solution to a given problem while also emphasizing the importance of testing and automation
- Take a data-driven approach to product development and iteration, and help continue to advocate and assist other departments in doing the same
- Advocate for and deliver well-balanced solutions to technical issues as they arise based on a constantly-evolving product roadmap
- Analyze and evaluate existing solutions within the company and help drive decisions on whether to extend or refactor as needed
- Work closely with stakeholders to understand their needs and help craft solutions that move our various platforms forward
- Help coordinate and communicate project estimations to the rest of the management team as well as stakeholders
- A strong leader with at least 5+ years of experience leading, growing, and mentoring teams of engineers and some exposure to managing junior managers
- A passion for building and retaining teams of individuals that are highly motivated and excited about the work they're contributing to
- Experience working to expand and strengthen community outreach and other diversity-focused initiatives
- Experience working in and advocating for agile environments
- Experience managing product and project process, resourcing, timelines, and delivery efforts with cross-functional teams
- Extensive experience leading and contributing to high-functional, large scale architecture
- Experience working in service-oriented, API-driven application tech stacks and working knowledge of the challenges and gotchas that can bring to the SDLC
- Experience architecting, building, and delivering highly-performant APIs and supplemental applications
- Experience working with risk, fraud, compliance, or financial lending-related systems
- Experience working within environments that rely heavily on automation, CI, and CD concepts to rapidly deliver, measure, and iterate on products and features
- Experience within containerized, serverless, and event-driven infrastructure, Kubernetes, document databases, and AWS
- Exceptional written and oral communication skills
- Exceptional critical thinking and analytical skills, possessing the ability to quickly understand and ideate on complex systems and their associated data
- Passionate about product-focused, data-driven decision-making and continuous iteration
- Experience communicating estimations and project visibility to senior management and stakeholders
- An active member of the open-source and New York tech community a plus
- An interest in the cannabis industry and/or the LeafLink brand
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Senior Credit Portfolio Manager to join our fast-growing team. In this role, you will be responsible for achieving key performance results for LeafLink Payments' portfolio exposure by identifying and implementing credit mitigation strategies. This role is highly collaborative, and will allow you to lead a team working directly with the Head of Payments, Director of Credit, General Counsel, key client relationship contacts, and third party partners to define and negotiate acceptable outcomes for the business. Requires strong interpersonal skills to provide credible challenge to the Business (Account Executives, Account Managers) teams. You will need to apply a strong understanding of LeafLink's supply chain financing products to analyze and report portfolio and specific credit risks and trends to leadership. You need to be a self-starter who is comfortable operating in a constantly changing environment, enjoys a very fast pace, and can manage multiple work streams to meet deadlines.
What You'll be Doing
- Lead the Portfolio Management team responsible for credit risk management activities associated with the LeafLink Payments portfolio
- Create, implement, and manage portfolio management and collections strategy
- Define parameters for reasonable business outcomes
- Apply understanding of inherent credit risks for LeafLink's Payments products to portfolio and specific accounts
- Evaluate credit risks, produce credit and exposure analyses, and provide recommendations and guidance to leadership
- Build strong relationships with third party providers, including legal, collections, insurance, and other providers
- Partner with Product to develop and implement automated workflow tools to efficiently scale the function
- Meet and exceed portfolio performance and recoveries expectations
- Demonstrate integrity by making considerations for LeafLink's reputation and industry, safeguarding LeafLink's clients and assets, driving compliance with Applicable Laws and Regulations
- 4+ years of Loan Workout, Commercial Lending, or equivalent demonstrated through work experience, training, military experience, education
- 2+ years of management experience
- Loan Workout, Credit Risk or Portfolio Management experience for SMB and/or specialty or FinTech lending for businesses
- Experience negotiating Loan Workouts, Repayment Plans, Restructuring to achieve positive business outcomes for LeafLink and its clients
- Independent voice that can form and present data-based insights and recommendations to management but flexible to approach and resolution
- You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people and cultivating relationships
- You are self-motivated and passionate about FinTech and/or Cannabis with an interest in continuous learning
- You take ownership of tasks and are accountable for performance
- You work well independently as well as with other members of the team, both in person and remotely, with an ability to conduct research, data analysis and solve challenging problems
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Data Analyst to join our team supporting the payments product team. You possess a blend of a strong analytical mindset and clear, concise communication of findings. You thrive in the unknown and proactively work to answer the unknowns for stakeholders. You are not afraid to ask "Why" and refine stakeholder requests to align with that "Why". You are comfortable telling stories through data and can answer questions before they're asked. You will work across departments to find new uses for our data and drive a deeper understanding of business drivers internally and externally. The ideal candidate should be empathic, curious, gritty, and grounded in an experimentative and fact-based mindset.
Responsibilities
- Converting raw data into consumable, actionable insights applying appropriate business logic.
- Develop a deep understanding of the business drivers and what potential downstream implications of movements may be.
- Conduct ad hoc analysis, ranging from the development of new metrics to identifying root causes for fluctuations in volume through the platform.
- Partner with product team stakeholders and team leads to push forward LeafLink's thought leadership in the Cannabis Data space.
- Perform deep dives to analyze problems, identify opportunities, and suggest solutions based on findings.
- Clearly communicate your findings to a range of stakeholders to inform and educate them.
- 1+ years of experience working with large data sets to extract and surface actionable findings.
- Analytical mindset with demonstrated ability to work through complex, ambiguous problems using data.
- Degree in engineering, science, statistics, economics, finance, or related technical field.
- High level of proficiency with Excel/Google sheets
- Experience writing SQL queries to answer business questions and extract data efficiently
- Ability to write and present concise, structured stories through PowerPoint/Google Slides
- Experience with a scripting language such as Python or R
- Ability to perform and interpret statistical analysis.
- Experience building reporting products using BI tools like Periscope, Tableau, Looker, etc is a strong plus.
- Comfortable working in a fast-paced growth business with many collaborators.
- Exposure to dbt, Airflow, or other DAG-based workflow frameworks is a plus.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
The Technical Product Marketing Manager role is responsible for developing and executing go-to-market plans for LeafLink's integrations suite and portfolio. Your unique skill set and technical knowledge will carry into our overall sales enablement conversations. Reporting to the Sr. Manager of Product Marketing, the Technical Product Marketing Manager is responsible for the delivery of consistent messaging that highlights our differentiated value proposition in all sales collateral, conducts knowledge transfer and training of the go-to-market team, and contributes core messaging for the fulfillment of marketing tactics. This role will be more technical than marketing, so a strong technical background will be in focus for all candidates. We need someone that is an action-oriented contributor who can build unique and compelling highly technical content to help us execute LeafLink's vision as the B2B commerce platform for wholesale cannabis.
As a foundational member of our product marketing team, you will be responsible for developing GTM plans that will be shared with leadership and company-wide. This is a high-visibility, that works closely with key stakeholders on our Integrations team. The role requires curiosity, and an analytical minded person. You must be comfortable moving quickly, and dealing with a significant amount of ambiguity. You will receive direction, coaching, and mentorship, however you will need to be self-motivated, with a great deal of initiative.
What You'll be Doing
- Develop engaging content, including short videos, web content, and field enablement programs, all aligned to the core value proposition and messaging for our entire Integrations suite
- Define and deliver technical solution benefits, positioning and expertise to sales teams
- Translate and articulate our integrations, and develop sales tools including sales scripts, integration guides, presentations, and demo scripts and can effectively communicate solution benefits with internal sales teams and customers
- Support marketing programs, campaigns and additional assets with content and messaging to drive demand
- Research competitive solutions and maintain competitive comparisons and evaluations
- Cultivate and nurture relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value as it relates to our Integrations suite
- Social and Emotional IQ – ability to effectively listen, communicate, and manage expectations all levels (down, peer, up) and political savviness (corporate agility)
- Ability to take an abstract idea, design it out, build the plan and deliver the details
- Develop and execute go-to-market plans and ensure internal organizational readiness
- You have the ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenge
- You are self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You push forward to find creative solutions when the path is uncertain
- You have strong experience in technology product marketing with a proven track record of product launches and successful go to market execution
- You are highly-organized and pride yourself on your attention to detail
- You enjoy finding simple and effective ways to communicate complex ideas and technical information
- You know how to demonstrate that your work is driving results through strategic presentations, meetings, and reports
- You are highly analytical and data-driven,and enjoy creating reports and dashboards
- You are comfortable working in Salesforce, JIRA, Asana, and AppCues, and are excited about learning new systems
- 1-2 years experience in a product marketing, solutions/sales engineer, or product manager role preferably in the high-tech industry
- Previous enterprise software product marketing experience
- Deep understanding of enterprise software environments, scalability & high availability
- Experience with Cloud/Saas applications & technologies
- Broad understanding of architecture & technical integrations
- Experience working with product management & engineering/development
- Demonstrated ability to deal with a fast-paced environment, managing multiple demands, and prioritizing to deliver work on time.
- Experience in conducting market analysis, developing market messaging, and communicating benefits
- Bonus points if you have experience in developer marketing
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As an Integrations Onboarding Specialist, you will work alongside the Onboarding Specialist to provide a helpful and engaging welcome for new customers to the LeafLink community. You have a background in teaching customers and a natural desire to deeply understand their processes and pain points. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of utilizing our platform to streamline their work. You thrive in a fast-faced customer first environment. You love being on the phone with customers and jumping into video meetings to help customers in real time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
In this role, you will own implementing integrations for new and existing customers. The best candidate in this role will not only enjoy delighting businesses with a professional and polished onboarding experience, but will also thrive on customizing the onboarding experience and training to ensure adoption. You are ready to go the extra mile to impress our most valued customers, whether it means building a deck to describe their new LeafLink workflow, working on strategy with your Account Executive to create a bespoke onboard.
You will work directly with the Onboarding team and your Account Executives to develop this new dedicated service line and functional offering for our customers.
Responsibilities
- Collaborate with the customer's Account Executive and Onboarding Lead to design and execute a flawless onboarding experience for each customer.
- Gain a thorough understanding of LeafLink's various workflows to guide customers in integration best practices.
- Be a LeafLink platform integrations expert, knowing the best practices and approaches across multiple markets and solutions so that all customers are set up for success.
- Manage goals, objectives, timelines, scope, and project plans, ensuring customers meet their integration implementation metrics.
- Work closely with multiple teams to ensure customers' integration requirements are executed and timelines are met.
- Partner with multiple external stakeholders including senior technical partners and executives, and adapt the communications approach depending on the client persona. Provide effective communications across these personas from highly complex discussions to more straightforward requests.
- Support customers' quick time to live, owning related KPIs such as go lives, csat, and time to first value.
- Work closely with the Integrations team to thoroughly understand our integrations, APIs, troubleshooting, and roadmap to provide customers best-in-class service.
- Document and understand customer pain points to address gaps with the Integrations team or suggest operational improvements.
- Own projects for increased adoption from convening group training sessions to developing short-form videos for quick training clips.
- Be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- Anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Provide internal implementation troubleshooting support to the Client Experience team.
- 3+ years of project management in customer integrations implementations/onboarding.
- 3+ years leading customers through onboarding or training customers on software.
- Stellar attention to detail and excellent follow through.
- Experience using Salesforce for customer statuses and account updates.
- Experience using QuickTime or other video recorders for training and overviews.
- Technical experience with APIs, iPaaS platforms, integrations, and webhooks.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- A willingness to go above and beyond to kick start our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Training & Knowledge Sr. Specialist to oversee our self-service help center, turning it into and maintaining it as the epicenter of knowledge and truth for our customers, partners, and internal teams. We are looking for a customer content champion. This Strategist will be a key teammate in growing customer adoption and delight through thoughtful and engaging educational tools and resources.
This role is content-focused with some project management work in facilitating cross-team inputs for Knowledge Center projects. At times, you will be creating content quickly to support the customer enablement needs of a fast-paced organization. You'll also build out the internal processes to ensure a structured content request process. You'll own the long-term strategy for content consistency and development.
The ideal candidate for this opportunity is proactive and able to balance multiple work streams at the same time. You have exceptional follow-through. You're passionate about the key role customer enablement plays in the pursuit of a world-class customer service organization. You're also flexible and adaptable, creating content for customers within a fast-paced environment of continuous product updates. You also see the incredible value that the right content can bring to solving customer pain points throughout their customer journey. You have a background in distilling complex and technical information into content that informs and inspires action.
This is a new role within Onboarding and Support and reflects LeafLink's commitment to providing our customers the tools they need for success.
Responsibilities
- Lead all content development that enables the delivery of clear and relevant information to our customers through our Zendesk Help Center.
- Collaborate with Product, Support, Sales, Customer Engagement, and Marketing to translate product features and updates to compelling and useful content for our customers.
- Gain a thorough understanding of LeafLink's platforms, services, and workflows to produce content for feature workflows as well as best practices within the functionality.
- Own KPIs of total updates and effectiveness of communications. Set KPIs that effectively measure and reflect the impact and achieved results associated with the ongoing release of content.
- Conduct routine and ad hoc reviews and reporting regarding effectiveness and adoption of training resources.
- Report delivery against project goals and report KPIs to Director of Client Experience.
- Ensure the KC is updated within required timeframes to serve as a source of truth and knowledge sharing.
- Review inputs across Support, Engagement, and internal team requests to unearth unmet needs and gaps where further customer training and enablement is required. Build the resources to fill those gaps.
- Ensure content reflects messaging guidelines and style guides.
- Understand how to measure and optimize the quality and usefulness of content and content types across the platform.
- Recommend innovation within our approach such as adoption of new training tools and technologies.
- 3+ years of content creation for customers of a technical platform.
- 3+ years owning and managing Help Center reporting KPIs.
- Experience using Zendesk Guide.
- Experience using QuickTime or other video recorders for training and overviews.
- Exceptional written and verbal communication and presentation skills.
- Background in highly collaborative roles.
- Bachelor's degree or equivalent experience.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Training & Knowledge Sr. Specialist to oversee our self-service help center, turning it into and maintaining it as the epicenter of knowledge and truth for our customers, partners, and internal teams. We are looking for a customer content champion. This Strategist will be a key teammate in growing customer adoption and delight through thoughtful and engaging educational tools and resources.
This role is content-focused with some project management work in facilitating cross-team inputs for Knowledge Center projects. At times, you will be creating content quickly to support the customer enablement needs of a fast-paced organization. You'll also build out the internal processes to ensure a structured content request process. You'll own the long-term strategy for content consistency and development.
The ideal candidate for this opportunity is proactive and able to balance multiple work streams at the same time. You have exceptional follow-through. You're passionate about the key role customer enablement plays in the pursuit of a world-class customer service organization. You're also flexible and adaptable, creating content for customers within a fast-paced environment of continuous product updates. You also see the incredible value that the right content can bring to solving customer pain points throughout their customer journey. You have a background in distilling complex and technical information into content that informs and inspires action.
This is a new role within Onboarding and Support and reflects LeafLink's commitment to providing our customers the tools they need for success.
Responsibilities
- Lead all content development that enables the delivery of clear and relevant information to our customers through our Zendesk Help Center.
- Collaborate with Product, Support, Sales, Customer Engagement, and Marketing to translate product features and updates to compelling and useful content for our customers.
- Gain a thorough understanding of LeafLink's platforms, services, and workflows to produce content for feature workflows as well as best practices within the functionality.
- Own KPIs of total updates and effectiveness of communications. Set KPIs that effectively measure and reflect the impact and achieved results associated with the ongoing release of content.
- Conduct routine and ad hoc reviews and reporting regarding effectiveness and adoption of training resources.
- Report delivery against project goals and report KPIs to Director of Client Experience.
- Ensure the KC is updated within required timeframes to serve as a source of truth and knowledge sharing.
- Review inputs across Support, Engagement, and internal team requests to unearth unmet needs and gaps where further customer training and enablement is required. Build the resources to fill those gaps.
- Ensure content reflects messaging guidelines and style guides.
- Understand how to measure and optimize the quality and usefulness of content and content types across the platform.
- Recommend innovation within our approach such as adoption of new training tools and technologies.
- 3+ years of content creation for customers of a technical platform.
- 3+ years owning and managing Help Center reporting KPIs.
- Experience using Zendesk Guide.
- Experience using QuickTime or other video recorders for training and overviews.
- Exceptional written and verbal communication and presentation skills.
- Background in highly collaborative roles.
- Bachelor's degree or equivalent experience.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Training & Knowledge Sr. Specialist to oversee our self-service help center, turning it into and maintaining it as the epicenter of knowledge and truth for our customers, partners, and internal teams. We are looking for a customer content champion. This Strategist will be a key teammate in growing customer adoption and delight through thoughtful and engaging educational tools and resources.
This role is content-focused with some project management work in facilitating cross-team inputs for Knowledge Center projects. At times, you will be creating content quickly to support the customer enablement needs of a fast-paced organization. You'll also build out the internal processes to ensure a structured content request process. You'll own the long-term strategy for content consistency and development.
The ideal candidate for this opportunity is proactive and able to balance multiple work streams at the same time. You have exceptional follow-through. You're passionate about the key role customer enablement plays in the pursuit of a world-class customer service organization. You're also flexible and adaptable, creating content for customers within a fast-paced environment of continuous product updates. You also see the incredible value that the right content can bring to solving customer pain points throughout their customer journey. You have a background in distilling complex and technical information into content that informs and inspires action.
This is a new role within Onboarding and Support and reflects LeafLink's commitment to providing our customers the tools they need for success.
Responsibilities
- Lead all content development that enables the delivery of clear and relevant information to our customers through our Zendesk Help Center.
- Collaborate with Product, Support, Sales, Customer Engagement, and Marketing to translate product features and updates to compelling and useful content for our customers.
- Gain a thorough understanding of LeafLink's platforms, services, and workflows to produce content for feature workflows as well as best practices within the functionality.
- Own KPIs of total updates and effectiveness of communications. Set KPIs that effectively measure and reflect the impact and achieved results associated with the ongoing release of content.
- Conduct routine and ad hoc reviews and reporting regarding effectiveness and adoption of training resources.
- Report delivery against project goals and report KPIs to Director of Client Experience.
- Ensure the KC is updated within required timeframes to serve as a source of truth and knowledge sharing.
- Review inputs across Support, Engagement, and internal team requests to unearth unmet needs and gaps where further customer training and enablement is required. Build the resources to fill those gaps.
- Ensure content reflects messaging guidelines and style guides.
- Understand how to measure and optimize the quality and usefulness of content and content types across the platform.
- Recommend innovation within our approach such as adoption of new training tools and technologies.
- 3+ years of content creation for customers of a technical platform.
- 3+ years owning and managing Help Center reporting KPIs.
- Experience using Zendesk Guide.
- Experience using QuickTime or other video recorders for training and overviews.
- Exceptional written and verbal communication and presentation skills.
- Background in highly collaborative roles.
- Bachelor's degree or equivalent experience.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As an Integrations Onboarding Specialist, you will work alongside the Onboarding Specialist to provide a helpful and engaging welcome for new customers to the LeafLink community. You have a background in teaching customers and a natural desire to deeply understand their processes and pain points. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of utilizing our platform to streamline their work. You thrive in a fast-faced customer first environment. You love being on the phone with customers and jumping into video meetings to help customers in real time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
In this role, you will own implementing integrations for new and existing customers. The best candidate in this role will not only enjoy delighting businesses with a professional and polished onboarding experience, but will also thrive on customizing the onboarding experience and training to ensure adoption. You are ready to go the extra mile to impress our most valued customers, whether it means building a deck to describe their new LeafLink workflow, working on strategy with your Account Executive to create a bespoke onboard.
You will work directly with the Onboarding team and your Account Executives to develop this new dedicated service line and functional offering for our customers.
Responsibilities
- Collaborate with the customer's Account Executive and Onboarding Lead to design and execute a flawless onboarding experience for each customer.
- Gain a thorough understanding of LeafLink's various workflows to guide customers in integration best practices.
- Be a LeafLink platform integrations expert, knowing the best practices and approaches across multiple markets and solutions so that all customers are set up for success.
- Manage goals, objectives, timelines, scope, and project plans, ensuring customers meet their integration implementation metrics.
- Work closely with multiple teams to ensure customers' integration requirements are executed and timelines are met.
- Partner with multiple external stakeholders including senior technical partners and executives, and adapt the communications approach depending on the client persona. Provide effective communications across these personas from highly complex discussions to more straightforward requests.
- Support customers' quick time to live, owning related KPIs such as go lives, csat, and time to first value.
- Work closely with the Integrations team to thoroughly understand our integrations, APIs, troubleshooting, and roadmap to provide customers best-in-class service.
- Document and understand customer pain points to address gaps with the Integrations team or suggest operational improvements.
- Own projects for increased adoption from convening group training sessions to developing short-form videos for quick training clips.
- Be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- Anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Provide internal implementation troubleshooting support to the Client Experience team.
- 3+ years of project management in customer integrations implementations/onboarding.
- 3+ years leading customers through onboarding or training customers on software.
- Stellar attention to detail and excellent follow through.
- Experience using Salesforce for customer statuses and account updates.
- Experience using QuickTime or other video recorders for training and overviews.
- Technical experience with APIs, iPaaS platforms, integrations, and webhooks.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- A willingness to go above and beyond to kick start our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As an Integrations Onboarding Specialist, you will work alongside the Onboarding Specialist to provide a helpful and engaging welcome for new customers to the LeafLink community. You have a background in teaching customers and a natural desire to deeply understand their processes and pain points. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of utilizing our platform to streamline their work. You thrive in a fast-faced customer first environment. You love being on the phone with customers and jumping into video meetings to help customers in real time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
In this role, you will own implementing integrations for new and existing customers. The best candidate in this role will not only enjoy delighting businesses with a professional and polished onboarding experience, but will also thrive on customizing the onboarding experience and training to ensure adoption. You are ready to go the extra mile to impress our most valued customers, whether it means building a deck to describe their new LeafLink workflow, working on strategy with your Account Executive to create a bespoke onboard.
You will work directly with the Onboarding team and your Account Executives to develop this new dedicated service line and functional offering for our customers.
Responsibilities
- Collaborate with the customer's Account Executive and Onboarding Lead to design and execute a flawless onboarding experience for each customer.
- Gain a thorough understanding of LeafLink's various workflows to guide customers in integration best practices.
- Be a LeafLink platform integrations expert, knowing the best practices and approaches across multiple markets and solutions so that all customers are set up for success.
- Manage goals, objectives, timelines, scope, and project plans, ensuring customers meet their integration implementation metrics.
- Work closely with multiple teams to ensure customers' integration requirements are executed and timelines are met.
- Partner with multiple external stakeholders including senior technical partners and executives, and adapt the communications approach depending on the client persona. Provide effective communications across these personas from highly complex discussions to more straightforward requests.
- Support customers' quick time to live, owning related KPIs such as go lives, csat, and time to first value.
- Work closely with the Integrations team to thoroughly understand our integrations, APIs, troubleshooting, and roadmap to provide customers best-in-class service.
- Document and understand customer pain points to address gaps with the Integrations team or suggest operational improvements.
- Own projects for increased adoption from convening group training sessions to developing short-form videos for quick training clips.
- Be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- Anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Provide internal implementation troubleshooting support to the Client Experience team.
- 3+ years of project management in customer integrations implementations/onboarding.
- 3+ years leading customers through onboarding or training customers on software.
- Stellar attention to detail and excellent follow through.
- Experience using Salesforce for customer statuses and account updates.
- Experience using QuickTime or other video recorders for training and overviews.
- Technical experience with APIs, iPaaS platforms, integrations, and webhooks.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- A willingness to go above and beyond to kick start our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Strategy Manager to join our growing team in New York City, reporting directly to our Chief Business Officer. We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds.
This role will be responsible for analyzing and reporting on market trends, M&A activity, state by state regulatory updates, and all other influences on the cannabis industry. Additionally, this person will be responsible for stress testing LeafLink's current strategy and ideating on additional initiatives LeafLink should consider. This role will actively work with LeafLink's leadership team to determine how various market forces influence LeafLink's strategy, prioritization framework, and decision making activity.
What You'll be Doing
- Manage the tracking and reporting of relevant cannabis industry trends and market activity on an ongoing basis
- Analyze market data and trends relative to the impact it may have on LeafLink's strategy
- Manage analysts that support the ongoing research and analysis required to properly perform the objectives set forth by our Chief Business Officer
- Leverage inputs from ongoing industry assessments in assisting with the development of the short, medium and long-term strategic plan for LeafLink
- Work on special projects as it pertains to new company initiatives or strategic scenario planning
- Lead and take ownership of the financial and data analysis that supports the strategic plan
- Work closely with LeafLink's GTM and partnership teams as needed to help craft deal structures and pertinent narratives
- Develop a process to facilitate cross functional input and engagement on informing LeafLink's strategic plan
- Present findings and analysis to LeafLink's leadership team on an as needed basis
- 7+ years of relevant work experience in strategy consulting, equity research, management consulting, investment banking, or other strategic functions
- Goal oriented, with a track record of meeting and exceeding performance goals
- Experienced in developing management and board level presentations
- Track record of structured problem solving, and high degree of autonomy, while driving large business outcomes.
- Strong analytical skills – able to evaluate opportunities from strategic, financial, and operational perspectives.
- Ability to present to C-Suite with comfort
- Exposure or experience covering the high growth technology companies in payments, logistics and/or software..
- High energy, passionate, positive, flexible and very outcomes focused
- Excellent interpersonal skills (verbal & written) with the ability to think and communicate creatively, thoughtfully, and on your feet with a broad range of stakeholders.
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
What we're looking for
LeafLink is seeking a Product Manager with supply chain experience to join its logistics technology team with a focus on our Inventory products. The logistics technology team is solving challenges in the cannabis supply chain with solutions rooted in LeafLink's B2B platform and growing fulfillment network.
As a Product Manager, you will partner closely with business and product leaders to define and develop the products that streamline the fulfillment, shipping, or delivery experiences for cannabis businesses.In this role, you will work across logistics and marketplace teams to build Inventory experiences to support our logistics team and customers' needs. Your work will be critical in shaping our inventory features to help build the best logistics solution in the cannabis industry.
The ideal candidate is detail oriented with excellent problem solving abilities. You have an understanding of product design and development and are a champion of agile methodologies. You are motivated to empower LeafLink's customers and are comfortable jumping into uncertain situations to find clarity, focus, and opportunities.
Responsibilities
- Own product development from discovery to launch
- Define and analyze metrics to guide product development
- Align cross-functional stakeholders on shared objectives
- Collaborate with design, engineering, and other cross-functional partners to develop products
Qualifications
- 3+ years of experience building products
- Experience working closely with designers, engineers, and other product managers to build products using AGILE methodologies
- Experience in a high growth environment
- Excellent communication skills
- Experience communicating directly with users and conducting user research
- Strong understanding of analytics and data-driven decision making
- Nice to have: Experience building Inventory products for eCommerce, ERPs, WMSs, etc
- Nice to have: Experience working on marketplace products
- Nice to have: Experience working on shipping/logistics products
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Business Director to serve as a key member of the Chief Business Office (CBO) responsible for developing and executing key strategic initiatives. Specifically, you will be responsible for leading the planning, organization and day to day operations to empower senior members within the CBO to be successful. Key initiatives that you will support include executing business cases, optimizing team workflows as well as strategy, partnership and corporate development opportunities. As part of these efforts, you will collaborate closely with cross-functional stakeholders such as product, engineering, go-to-market, legal, compliance, and finance.
What You'll be Doing
- As a key partner to the CBO and their leadership team, you will cultivate new ideas and opportunities as well as help to synthesize concepts from other leaders within the team
- Execute on large strategic business development initiatives in partnership with our CBO
- You will own the execution of our prioritization and decision-making framework to enable an efficient business planning process.
- Collaborate with other senior team members to identify and track OKRs to ensure success and flag problematic areas.
- Lead key business management processes such as budget, performance, resourcing to ensuring delivery and streamlining activities
- Monitor progress of key projects across the department, ensuring key updates / milestones / blockers are escalated as needed
- Help drive the flow of information across the department, as well as drafting / overseeing any communications to the department and broader business
- Performs other related duties as assigned.
- 7+ years of business management / strategy experience across technology with a focus on SaaS
- A strong track record of leading impactful partnership in product-centric environments with significant dependencies and coordination across go to market teams
- A willingness to think outside of the box to provide innovative solutions to internal and external stakeholders
- An operationally focused mindset, with an ability to lead teams through complex relationship management activities by setting a clear vision, and running tight processes
- Excellent project management skills, with experience of driving complex projects to completion
- Effective at leading and implementing change, horizon scanning and experience of organizational design
- Highly organized, proactive, efficient and able to solve complex problems
- Excellent communication and relationship building skills to collaborate effectively with the leadership team and across the company at all levels
- Strong executive presence, with the proven ability to influence senior leaders internally and externally, including at the C-level
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Executive, Strategic Accounts to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national &/or regional partnerships with the biggest cannabis operators in the country.
This hybrid role includes both "hunting" (engaging and building relationships with potential enterprise customers in the pipeline) and "farming" (deepening relationships and engagement with an existing set of accounts). You will help our enterprise customers translate a national &/or regional LeafLink strategy into market by market implementation through a Strategic Account plan that is highly customized to each of your customers.
You will serve as the subject matter expert to the rest of the organization on 30-50 national accounts by understanding the key stakeholders and their personal LeafLink NPS and creating the right engagement cadence to build a deep understanding of each customer's workflows, pain points and blind spots. This role will cross state lines and operate across the entire account hierarchy for any given customer.
This role is highly collaborative and your status quo will be working cross-functionally. You need to be an excellent communicator, be highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
Responsibilities
- Serve as the account "quarterback" and LeafLink's key point of contact for your book of business, working together with the Solutions Consultants to develop full-solution proposals and Account Managers to develop and deploy account-level engagement & expansion strategy
- Build relationships with key stakeholders & C-suite at existing and potential customers
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build customer business reviews and deliver these reviews on a regular basis
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Use personal judgment and past experience to build customized pricing proposals and contract terms within established guidelines
- Drive renewals, upsell and growth opportunities within assigned accounts
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Act as the architect and executor of custom built strategic business plans
- 6+ years of experience in a consultative customer facing role at a enterprise software, FinTech, or supply chain oriented organization
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Experience growing customer knowledge and relationships in complex accounts
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Executive, Strategic Accounts to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national &/or regional partnerships with the biggest cannabis operators in the country.
This hybrid role includes both "hunting" (engaging and building relationships with potential enterprise customers in the pipeline) and "farming" (deepening relationships and engagement with an existing set of accounts). You will help our enterprise customers translate a national &/or regional LeafLink strategy into market by market implementation through a Strategic Account plan that is highly customized to each of your customers.
You will serve as the subject matter expert to the rest of the organization on 30-50 national accounts by understanding the key stakeholders and their personal LeafLink NPS and creating the right engagement cadence to build a deep understanding of each customer's workflows, pain points and blind spots. This role will cross state lines and operate across the entire account hierarchy for any given customer.
This role is highly collaborative and your status quo will be working cross-functionally. You need to be an excellent communicator, be highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
Responsibilities
- Serve as the account "quarterback" and LeafLink's key point of contact for your book of business, working together with the Solutions Consultants to develop full-solution proposals and Account Managers to develop and deploy account-level engagement & expansion strategy
- Build relationships with key stakeholders & C-suite at existing and potential customers
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build customer business reviews and deliver these reviews on a regular basis
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Use personal judgment and past experience to build customized pricing proposals and contract terms within established guidelines
- Drive renewals, upsell and growth opportunities within assigned accounts
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Act as the architect and executor of custom built strategic business plans
- 6+ years of experience in a consultative customer facing role at a enterprise software, FinTech, or supply chain oriented organization
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Experience growing customer knowledge and relationships in complex accounts
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Executive, Strategic Accounts to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national &/or regional partnerships with the biggest cannabis operators in the country.
This hybrid role includes both "hunting" (engaging and building relationships with potential enterprise customers in the pipeline) and "farming" (deepening relationships and engagement with an existing set of accounts). You will help our enterprise customers translate a national &/or regional LeafLink strategy into market by market implementation through a Strategic Account plan that is highly customized to each of your customers.
You will serve as the subject matter expert to the rest of the organization on 30-50 national accounts by understanding the key stakeholders and their personal LeafLink NPS and creating the right engagement cadence to build a deep understanding of each customer's workflows, pain points and blind spots. This role will cross state lines and operate across the entire account hierarchy for any given customer.
This role is highly collaborative and your status quo will be working cross-functionally. You need to be an excellent communicator, be highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
Responsibilities
- Serve as the account "quarterback" and LeafLink's key point of contact for your book of business, working together with the Solutions Consultants to develop full-solution proposals and Account Managers to develop and deploy account-level engagement & expansion strategy
- Build relationships with key stakeholders & C-suite at existing and potential customers
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build customer business reviews and deliver these reviews on a regular basis
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Use personal judgment and past experience to build customized pricing proposals and contract terms within established guidelines
- Drive renewals, upsell and growth opportunities within assigned accounts
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Act as the architect and executor of custom built strategic business plans
- 6+ years of experience in a consultative customer facing role at a enterprise software, FinTech, or supply chain oriented organization
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Experience growing customer knowledge and relationships in complex accounts
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Executive, Strategic Accounts to join our growing team. You will work directly with a team of pre-sale and post-sale specialists to create enterprise level, national &/or regional partnerships with the biggest cannabis operators in the country.
This hybrid role includes both "hunting" (engaging and building relationships with potential enterprise customers in the pipeline) and "farming" (deepening relationships and engagement with an existing set of accounts). You will help our enterprise customers translate a national &/or regional LeafLink strategy into market by market implementation through a Strategic Account plan that is highly customized to each of your customers.
You will serve as the subject matter expert to the rest of the organization on 30-50 national accounts by understanding the key stakeholders and their personal LeafLink NPS and creating the right engagement cadence to build a deep understanding of each customer's workflows, pain points and blind spots. This role will cross state lines and operate across the entire account hierarchy for any given customer.
This role is highly collaborative and your status quo will be working cross-functionally. You need to be an excellent communicator, be highly organized and be comfortable with a fast-paced environment involving several different types of stakeholders, both internal and external.
Responsibilities
- Serve as the account "quarterback" and LeafLink's key point of contact for your book of business, working together with the Solutions Consultants to develop full-solution proposals and Account Managers to develop and deploy account-level engagement & expansion strategy
- Build relationships with key stakeholders & C-suite at existing and potential customers
- Coordinate the Account Team (Solution Consultants, Solutions Specialists, Onboarding, Support) to build customer business reviews and deliver these reviews on a regular basis
- Conduct discovery across all existing and potential customers to identify decision-maker matrix and understand opportunities for growth and expansion
- Use personal judgment and past experience to build customized pricing proposals and contract terms within established guidelines
- Drive renewals, upsell and growth opportunities within assigned accounts
- Represent the voice of the customer in product & business meetings by creating suitable business cases
- Act as the architect and executor of custom built strategic business plans
- 6+ years of experience in a consultative customer facing role at a enterprise software, FinTech, or supply chain oriented organization
- Exceptional communication, interpersonal, and presentation skills
- Experience managing client-facing teams either directly or indirectly to present cross-functional proposals or plans to customers
- Experience growing customer knowledge and relationships in complex accounts
- Problem solver and builder mindset with a strong ability to work cross-functionally to deliver results
- Proficient in Salesforce
- Preferred experience with MixMax, Mixpanel, and/or other advanced analytics tools (Tableau, Periscope, etc
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Strategy Analyst to join our growing team in New York City.
We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds.
This role will be responsible for analyzing and reporting on market trends, M&A activity, state by state regulatory updates, and all other influences on the cannabis industry. Reporting to the Strategy Manager, this role will actively work in partnership with LeafLink's leadership team to determine how various market forces influence LeafLink's strategy, prioritization framework, and decision making activity.
What You'll be Doing
- Track and report on relevant tech and cannabis industry trends and market activity on an ongoing basis
- Analyze market data and trends relative to the impact it may have on LeafLink's strategy
- Leverage these inputs in assisting with the development of the short, medium and long-term strategic plan for LeafLink
- Work on special projects as it pertains to new company initiatives or strategic scenario planning
- Support analysis of financial and data analysis that supports the strategic plan
- Work closely with LeafLink's GTM and partnership teams as needed to help craft deal structures and pertinent narratives
- Present findings and analysis to LeafLink's leadership team on an as needed basis
- 2+ years of relevant work experience in strategy consulting, cannabis, equity research, management consulting, investment banking, or other strategic functions
- Goal oriented, with a track record of meeting and exceeding performance goals
- Experience in developing and participating in C-suite level presentations
- Track record of structured problem solving, high degree of autonomy, driving large business outcomes through data
- Strong analytical skills – able to evaluate opportunities from strategic, financial, and operational perspectives
- Exposure or experience supporting high growth technology companies in payments, logistics and/or software
- Highly engaged, passionate about data, flexible, outcome focused
- Excellent interpersonal skills (verbal & written) with the ability to think and communicate creatively, thoughtfully, and on your feet with a broad range of stakeholders
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking an experienced Credit Analyst to join our fast-growing team. In this role you will be responsible for executing LeafLink Financial's credit policy and setting internal and external expectations related to the credit the company is willing to extend to brands and retailers. This role will allow you to strategize on ways LeafLink can improve and optimize their financial resources. This role is highly collaborative, requires creative thinking, confidence, and an understanding of all financial product offerings and platform features on LeafLink. This role will require you to interface directly with our client experience, sales, marketing, and engineering teams. You need to be a self-starter who is comfortable with change, enjoys a very fast pace, and can juggle many tasks and deadlines.
Responsibilities
- Implement underwriting policies to manage credit limits for LeafLink Financial customers
- Ensure active engagement with internal partners
- Make policy update recommendations to the company
- Produce key credit reports for internal stakeholders
- Report key results to stakeholders across the organization
- 2+ years of experience in an online, B2B environment, working with middle market or enterprise level companies
- 3+ years experience implementing compliance or underwriting policies
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Ability to work proficiently within MS Office, Google Suite, and Salesforce
- Ability to thrive in a fast-paced, high growth, rapidly changing environment
- You are the embodiment of startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You have a high attention to detail and possess strong analytical skills
- You work well independently as well as with other members of the team, both in person and remotely
- You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- You are a multi-tasker and connector, as well as an organized operator who executes on both internal and external responsibilities
- You have excellent verbal and written communications skills
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
As a Recruiting Operations Manager, you will drive operational excellence around our processes, workflows, and systems and further refine our data and analytics initiatives. You will drive continuous operational improvements, and recommend and facilitate adoption of strategic tools and game changing resources to help streamline our data driven approach. This role will be reporting to the Director of TA and Employer Brand.
Responsibilities:
- Manage systems and processes; centralizing and maintaining documentation, providing data insights via tools such as tableau, excel trackers, Greenhouse reporting, HireEZ, LinkedIn Recruiter, and LinkedIn Insights to present enhanced reporting in support of the TA and Employer Branding team.
- Build out reports and dashboards to measure recruiting performance, drive strategy, optimization and identify opportunities
- Champion importance and value of data capture and quality; Collaborate with Director of TA and HR colleagues to provide various trainings and controls to ensure data integrity
- Use data to understand and identify new opportunities, to influence outcomes, and mobilize resources
- Own the ATS and CRM system, document workflow and processes; identifying new and/or improved solutions; refine and establish best practices to streamline recruitment processes in accordance with strict confidentiality and all relevant regulations
- Anticipate, assess, and adapt to the dynamic needs of the organization with a 12+ month outlook
- Influence and drive strategy for Recruiting, Sourcing, and cross-functional teams.
- Lead by example through following, setting, or sharing program management best practices
- Research cutting-edge technologies and evaluate the recruiting stack
- Building out reports and dashboards to measure recruiting performance
- Inform senior leadership of recruiting successes and challenges, and advise them on solutions and recruiting strategy accordingly
- Reduce risk and protect the company's reputation and brand image by prioritizing regulatory compliance, data integrity, and audits in its recruiting practices
- Develop and manage relationships with recruiting partners and vendors
- Overall, optimize the effectiveness of talent as an operation and driving consistency across the board
- 5+ years' of Recruiting/HR strategic operations planning experience
- 3+ years' leading a project team with complex deliverables that scale recruiting capabilities
- Minimum of 2 years' experience managing Business Intelligence or data-driven tools
- Accustomed to problem-solving quickly and efficiently, with a talent for predicting possible issues/roadblocks before they arise
- Experience using Greenhouse system
- Training, coaching, and developing team members
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Senior Vice President of Growth to join and lead our growing go-to-market organization. This person will lead all of the company's front line and revenue operations teams, which include segment driven Account Executives, Account Managers, Solution Consultants, SDRs, along with onboarding and support specialists. They will also oversee, lead and drive the day to day business development strategy and execution across all aspects of the LeafLink platform and be directly responsible for delivering on the company's growth objectives.
Further, this person will be responsible for managing each of our go-to-market leaders and equip the team with the necessary tools and perspective to effectively engage with customers across the cannabis industry.
This role is highly collaborative and constantly cross-functional. This person will work closely with the leaders across the organization and report directly to our President and COO. It is expected that this person works hand-in-hand with leadership to ensure our go-to-market strategy is exceptionally executed across all markets and our customers achieve the value the company is capable of providing. This leader needs to be an excellent communicator, exceptionally organized and have a passion for developing best-in-class client-facing teams.
The Responsibilities
- Develop, refine and execute LeafLink's GTM strategy on an ongoing basis to achieve the company's growth objectives
- Take ownership of LeafLink's key KPIs associated with customer adoption, company revenue goals, NPS, and customer time-to-value
- Provide the tools, mentorship, and perspective to lead a talented group of sales and go-to-market leaders to execute upon their areas of responsibility
- Lead the development and on-going refinement of revenue operations
- Collaborate closely with leadership and other functional leaders to define, adjust, and execute on the company's strategic objectives
- Develop a deep understanding of LeafLink's existing service offerings along with the company's product and strategic roadmap
- Develop playbooks and structure to deploy and manage LeafLink's platform services most effectively on a market by market basis
- Lead the company's sales planning and operations function to structure a framework that enables a consultative and dynamic sales and account management approach
- Provide leadership and support in facilitating new business creation, including budgets, timeline, and personnel
- Manage successful working relationships with the Executive team, Product teams, and other business lines as needed.
- Support the closure of high value deals w/ team members
- 15+ years of experience working in sales and business development having held jobs as a high performing individual contributor and successful sales leader
- 7+ years experience leading and developing sales organizations with complex product suites utilizing consultative sales techniques
- Managed and structured organizations that achieved revenue exceeding $250mm
- Track record of success engaging and selling a broad portfolio of multi-solution platform products at the C-level
- Ability to navigate and develop complex deal structures and simplify the approach for sales leaders to utilize
- Experience developing and scaling teams at a fast paced organization
- Experience leading operational and strategic initiatives
- Capable of both executive-level and technical team communication
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
The primary focus of the Compliance Specialist is to ensure that LeafLink and our Logistics service partners are in compliance with all state and federal regulatory requirements.
Responsibilities
- Review state track & trace requirements with each of our operating partners to ensure current policies and procedures are within compliance for product transportation and/or warehouse storage.
- Regularly review changes to each state's track & trace program and communicate updates to our operating partners. Subscribe or join each state's regulatory/compliance to receive change updates.
- Assist our partners with updating their policies and procedures as needed based on changes to their state's track & trace regulations.
- Develop an onboarding plan for new Logistics partners to review state track & trace requirements in their market and assist new partners in developing compliant policies and procedures.
- Develop a nationwide matrix of regulatory requirements that shows an overall summary of requirements by state.
- Define operational KPIs and partner scorecards to measure the efficacy and efficiency of our partner compliance practices.
- Work with individual customers as needed to develop and implement picking and packing processes that are compliant with state track & trace regulations for product transportation and warehousing.
- Partner with our internal Product and Data teams to ensure future builds and integrations maintain compliance with state track and trace requirements.
- 2-5 years of experience working with a regulated product in a warehouse or transportation environment. Experience in the cannabis industry is a plus.
- Effective communication skills, both written and verbal with internal and external stakeholders
- Demonstrated ability to locate and parse relevant regulatory documentation, and communicate that information to the appropriate stakeholders.
- Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks
- Demonstrated adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
- Strong interpersonal and team building skills with ability to work and influence effectively across functions and with external stakeholders.
- Demonstrated solid work ethic with attention to detail, accuracy, and quality.
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking a Transportation Coordinator to help support and grow the newest LeafLink team. This role is the front-lines for the LeafLink Logistics team, supporting drivers in real-time. This individual will thrive in a fast-paced environment, ensuring an amazing delivery experience for LeafLink's marketplace clients. This person is a creative communicator with a get-it-done attitude who is comfortable with finding resolution through ambiguity. You will be a central liaison between our brands, retailers and delivery partners. This self-starter should have a general disdain for the status quo, constantly looking to make things better.
Responsibilities
- Manage daily operational tasks to ensure a great delivery experience: administering back-end systems, driver communication, client communications & customer service, and troubleshooting
- Manage & further develop reporting to ensure scalable data and insights for our team
- Provide weekly and monthly operations reporting
- Provide data-driven input based on driver performance, inquiries, & troubleshooting
- Excellent verbal and written communication skills
- Demonstrated ability to learn new concepts and skills quickly
- High energy individual with a positive collaborative attitude
- Ability to work proficiently within Microsoft Office, Google Suite, and Slack
- Internship experience a plus
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
Senior Help Desk Agent
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Senior Helpdesk Agent to join our team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink's existing and emerging systems, powering an ever-expanding set of product offerings. As a senior member of the team, you will serve as an initial point of contact for high-risk, time-sensitive, or complex escalations and requests from internal teams.
LeafLink has an ever-growing IT footprint and we're searching for a dedicated Senior IT Helpdesk agent to come in and help us support it. You will also contribute to special projects and share your knowledge with other Agents through training. The role offers the opportunity to help execute strategy, and build an IT future of our company, working on complex systems and physical equipment rollouts as well as creating numerous points of connectivity between our existing systems and workflows. It's a very exciting time to join our team!
Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that's fast-paced, dynamic, and quickly growing in all areas.
Responsibilities
- Act as a critical front-line resource and provide direct IT support to all LeafLink employees.
- Troubleshoot, diagnose, and resolve issues quickly and effectively when they arise
- Respond to requests via our ticketing system and update tickets as appropriate; communicate status, monitor and follow up on all requests from submission to resolution.
- Work collaboratively with our IT team and other technologists to help drive service delivery
- Execute seamless onboarding for new hires to LeafLink's existing IT systems
- Ensure successful integration with existing systems while having zero to minimal impact on our users or business operations.
- Create and maintain team runbooks, knowledge articles, user training materials, instruction guides to continually improve IT.
- Communicate outage notifications and requirements, system metrics and performance reporting.
- Delivers monthly accomplishments and metrics project report for assigned projects and tasking that includes performance tracking.
- 4+ years of experience in Information Technology.
- 3+ years experience working within Enterprise Technology organizations.
- Detailed oriented and great communications skills for remote support.
- Firm grasp of networking and IT Security concepts.
- Ability to communicate issues effectively to senior-level support for additional assistance.
- Sense of urgency and ability to perform under pressure.
- Proven track record of practical, thoughtful problem solving.
- Experience with Google Workspace, Zoom, Slack, Jira, Freshservice and VMware Workspace ONE.
- An active member of the open source and New York tech community a plus
- An interest in the cannabis industry and/or the LeafLink brand
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Senior IT Technician to join our team who is passionate about working on teams that solve interesting, large-scale problems at a rapid pace. This role will contribute heavily to the buildout and iteration of LeafLink's existing and emerging systems, powering an ever-expanding set of product offerings. As a member of our engineering team, you will be in a position to have a direct, lasting impact everywhere that technology powers our business. The Senior IT Technician will be responsible for development and implementation of cost-effective IT systems and efficient computer operations to meet the needs of the organization and its many users.
LeafLink has an ever-growing IT footprint and we're searching for a dedicated Senior IT Technician to come in and help us support it. In this role, you will help ensure our ever growing user base has everything they need to do their job. You will onboard new hires, support existing ones and make sure the technology in our offices is working. The role offers the opportunity to help execute strategy, and build an IT future of our company, working on complex systems and physical equipment rollouts as well as creating numerous points of connectivity between our existing systems and workflows. It's a very exciting time to join our team!
Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that's fast-paced, dynamic, and quickly growing in all areas.
Responsibilities
- Support OS X and Windows users (e.g. software installs and VPN troubleshooting)
- Assist onsite and remote employees with the onboarding, configuration, and ongoing usability of computer hardware, peripheral equipment and software
- Provide White Glove support to C-level execs, executive assistants, and directors
- Managing and maintaining our MDM database and other internal integrations.
- Build application packaging for software deployments, updates, and uninstalls
- Test packages and remediate any issues before deployments.
- Troubleshoot hardware technologies and mobile devices
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps
- Perform user account management activities.
- Collaborating across IT to find and develop the best solutions.
- Manage and support internal tools integrations.
- Create and maintain technical documentation and standards for administration and end-users.
- Provide support with AV, conference rooms, zoom rooms, and WFH stations.
- Assist with the IT build outs of new office spaces.
- 3+ years of experience providing support in a professional IT environment.
- 3+ years of executive support experience in a previous role.
- Working knowledge of using, troubleshooting, and maintaining computer and networking equipment.
- Expert in the use of end-point services automation and remote monitoring and management tools
- Experience independently evaluating and defining customer/system needs and recommending and implementing new IT solutions
- Proficiency supporting Windows, Mac operating systems.
- Possess a strong work ethic with daily commitment to high-quality results and Customer Service Excellence.
- Able to work both independently and as a team member to escalate issues accordingly.
- Experience with a ticketing system such as Jira or Freshservice.
- Experience with client management systems: JAMF / Airwatch.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Marketplace to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Marketplace, Insights and Integration solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate complex solutions
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLink product demonstrations
- Act as SME on LeafLink integrations and lead client discussions approved integration partners
- Deep product expertise on retail and brand side for Marketplace and Insights
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Exceptional communication, interpersonal, and presentation skills
- Strong ability to match product and service functionality to the client's business needs
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficient in Salesforce
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Payments to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Payments solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Executive Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Payments various product and service offerings at the C Level
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side for Payments
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- 2+ years working within financial services. Experience working in Fintech industry is a plus
- Exceptional communication, interpersonal, and presentation skills
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Logistics to join our growing team. You will work with an Account Executive team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Logistics offering. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Logistics resources and capabilities
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side and ability to build out ROI analysis for LeafLink Logistics offering
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Experience working within the supply chain including: transportation, warehousing, procurement, and inventory management.
- Exceptional communication, interpersonal, and presentation skills
- Ability to understand and articulate the top and bottom line impacts of supply chain products that reduce lead time, create consolidation and mitigate working capital
- Strong ability to utilize data to demonstrate value of our offerings to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Strong retail knowledge preferred
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As the Onboarding Specialist, you will be the first to welcome new customers to the LeafLink community. You have a background in teaching customers. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of the LeafLink platform. You thrive in a fast-paced customer success environment. You love being on the phone with customers and jumping into Zoom meetings to help customers in real time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
Most importantly, you are ready to innovate! You will work directly with the Onboarding and Support Manager to develop this new dedicated service line and functional offering.
Responsibilities
- You will facilitate a successful handoff from sales, lead customers through onboarding and usher them into their ongoing support with a seamless transition to Client Experience.
- You will lead customers through a quick time to live with KPIs for go lives.
- You will manage goals, timelines and project plans, ensuring customers meet their onboarding schedules.
- Communicate effectively with technical and non-technical roles
- Work closely with multiple teams to ensure implementation requirements are executed and timelines are met.
- You will lead and deliver group training sessions that ensure maximum adoption. You will also develop short-form videos for quick training clips.
- You will handle all operational aspects of customer go-lives and drive product strategy with the customer during onboarding to ensure a successful long-term customer.
- You will be a LeafLink platform expert, knowing the best practices and approaches across multiple markets so that all customers are set up for success.
- You will also be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- You will anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Work collaboratively with the Onboarding Operations Associate to ensure compliance checks are completed.
- You will help co-build and refine the newly launched onboarding function. This is a new contributor within the customer journey and you will be an integral member in laying the foundations of success with this newly-formed team.
- 3+ years of customer success and/or account management experience.
- 3+ years leading customers through onboarding or training customers on software.
- Stellar attention to detail and excellent follow through.
- Ability to comprehend and explain technical concepts, especially to non-technical people
- Experience using Salesforce for customer statuses and account updates.
- Experience using QuickTime or other video recorders for training and overviews.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- Strong organizational, prioritization, and time management skills
- A willingness to go above and beyond to kick start our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Marketplace to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Marketplace, Insights and Integration solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate complex solutions
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLink product demonstrations
- Act as SME on LeafLink integrations and lead client discussions approved integration partners
- Deep product expertise on retail and brand side for Marketplace and Insights
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Exceptional communication, interpersonal, and presentation skills
- Strong ability to match product and service functionality to the client's business needs
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficient in Salesforce
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Logistics to join our growing team. You will work with an Account Executive team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Logistics offering. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Logistics resources and capabilities
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side and ability to build out ROI analysis for LeafLink Logistics offering
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Experience working within the supply chain including: transportation, warehousing, procurement, and inventory management.
- Exceptional communication, interpersonal, and presentation skills
- Ability to understand and articulate the top and bottom line impacts of supply chain products that reduce lead time, create consolidation and mitigate working capital
- Strong ability to utilize data to demonstrate value of our offerings to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Strong retail knowledge preferred
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Payments to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Payments solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Executive Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Payments various product and service offerings at the C Level
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side for Payments
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- 2+ years working within financial services. Experience working in Fintech industry is a plus
- Exceptional communication, interpersonal, and presentation skills
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Logistics to join our growing team. You will work with an Account Executive team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Logistics offering. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Logistics resources and capabilities
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side and ability to build out ROI analysis for LeafLink Logistics offering
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Experience working within the supply chain including: transportation, warehousing, procurement, and inventory management.
- Exceptional communication, interpersonal, and presentation skills
- Ability to understand and articulate the top and bottom line impacts of supply chain products that reduce lead time, create consolidation and mitigate working capital
- Strong ability to utilize data to demonstrate value of our offerings to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Strong retail knowledge preferred
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Marketplace to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Marketplace, Insights and Integration solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate complex solutions
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLink product demonstrations
- Act as SME on LeafLink integrations and lead client discussions approved integration partners
- Deep product expertise on retail and brand side for Marketplace and Insights
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Exceptional communication, interpersonal, and presentation skills
- Strong ability to match product and service functionality to the client's business needs
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficient in Salesforce
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Marketplace to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Marketplace, Insights and Integration solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate complex solutions
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLink product demonstrations
- Act as SME on LeafLink integrations and lead client discussions approved integration partners
- Deep product expertise on retail and brand side for Marketplace and Insights
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Exceptional communication, interpersonal, and presentation skills
- Strong ability to match product and service functionality to the client's business needs
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficient in Salesforce
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Logistics to join our growing team. You will work with an Account Executive team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Logistics offering. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Logistics resources and capabilities
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side and ability to build out ROI analysis for LeafLink Logistics offering
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- Experience working within the supply chain including: transportation, warehousing, procurement, and inventory management.
- Exceptional communication, interpersonal, and presentation skills
- Ability to understand and articulate the top and bottom line impacts of supply chain products that reduce lead time, create consolidation and mitigate working capital
- Strong ability to utilize data to demonstrate value of our offerings to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Strong retail knowledge preferred
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Payments to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Payments solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Executive Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Payments various product and service offerings at the C Level
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side for Payments
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- 2+ years working within financial services. Experience working in Fintech industry is a plus
- Exceptional communication, interpersonal, and presentation skills
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Solution Consultant, Payments to join our growing team. You will work with an Account Executive Team to determine the overall strategic, operational and technical scope of new business opportunities with our Brand and Retail clients.
You are a team player who collaborates with a number of Account Executives to provide a great customer experience. You will serve as the subject matter expert to the rest of the organization and our clients on our Payments solutions. You will pinpoint our client's needs, identify if they can be met and tailor a customized solution to each of our client's.
This role is highly collaborative, will require sales and relationship management expertise and your status quo will be working cross-functionally. You need to have strong analytical problem solving skills, be highly organized with the ability to context switch as well strong communication skills to articulate technical and complex solutions.
Responsibilities
- Serve as the technical team player to develop full-solution and customized proposals and demos
- Collaborate with the Account Executive Team (Account Executive, Solutions Specialists, Onboarding, Support) to build customer business proposals and support the delivery of these proposals on a regular basis
- Conduct discovery, ask more technical questions to uncover client needs and articulate LeafLink Payments various product and service offerings at the C Level
- Able to context switch, prioritize, and remain organized while supporting sales motions with multiple clients simultaneously in collaboration with multiple Account Executives.
- Work with Solution Consulting Enablement team to improve the quality of LeafLinks demonstrations
- Deep product expertise on retail and brand side for Payments
- 4+ years enterprise level experience as a Solution Consultant in software or SaaS organization
- 2+ years working within financial services. Experience working in Fintech industry is a plus
- Exceptional communication, interpersonal, and presentation skills
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Strong ability to demonstrate and persuade using influencing skills and relate to prospective clients in a consultative manner
- Extensive experience creating and delivering compelling presentations
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Data driven and experience utilizing advanced analytics tools (Tableau, Periscope, etc)
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
Payroll Manager
The Role
LeafLink is looking for a Payroll Manager to build out a new & top-notch payroll function for our fast growing organization. This person will own the payroll process from start to finish and be expected to work effectively with individuals at all levels of the organization. Payroll is highly sensitive and we need someone who is trustworthy, dependable, and a skilled communicator to expertly manage this critical process.
Responsibilities
- Support the transition from a PEO-model to in-house payroll processing
- Own the set-up and timely processing of semi-monthly payroll for 300+ full-time employees
- Work closely with the People Ops team to capture employee changes such as new hires, terminations, compensation adjustments, etc. and ensure payroll is accurate
- Primary contact for all tax related matters and registration in new tax jurisdiction
- Communicate, monitor, and ensure compliance to applicable federal and state laws
- Assist with Payroll G/L account reconciliations at year end
- Ensure deductions are recorded correctly for 401k, medical plans,
- Partner with HRIS to prepare year-end tax statements for employees
- Manage employee questions and resolve issues quickly and efficiently
Qualifications
- 5+ years of experience managing payroll at a fast-paced company
- Working knowledge and experience with multi-state payroll and payroll tax rules and regulations in the US (federal, state, local)
- International (Canada) payroll experience is a plus
- Experience with UKG is a plus
- Strong communication skills and proven success working cross-functionally
- High level of integrity with an emphasis on tact, diplomacy, and confidentiality
- Outstanding attention to detail and focus on accuracy
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We are looking for a Product Manager to drive the evolution of LeafLink's payments infrastructure. This includes managing the existing 3rd party integrations that make money movement a reality at LeafLink and leading the evaluation and implementation of integrations with new partners as we continue to scale our payments offering. This role will also be responsible for leading our engineering team that is continuously maintaining and enhancing a resilient payments engine at LeafLink.
This role will partner with stakeholders across the Payments domain to prioritize opportunities and maintain and execute on a roadmap of initiatives across existing and prospective partners. Additionally, you will be accountable for ensuring successful money movement on a daily basis and maintaining a backlog of improvements to our payments infrastructure.
An ideal candidate would have a bias towards action, has demonstrated the ability to solve complex problems, and has experience working closely with engineering teams in an agile development environment.
Responsibilities
- Manage a pod of Engineers and QAs responsible for developing our payments infrastructure & integrations
- Work closely with leadership from Engineering, Strategic Partnerships, Product, GTM, and Operations evaluating and planning partner integrations
- Write clear and concise product specs, user stories, and process flows
- Own the product development roadmap for integration & payment infrastructure efforts
- Support day-to-day execution of money movement and interactions with existing partners
- Lead integrations efforts with new money movement partners
- You are inspired by LeafLink's vision, mission, and value system and are committed to driving us towards these pursuits daily
- 2+ years as a Product Manager working in a high growth environment
- Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
- Experience working with a high-performing team of software engineers, using agile software development practices
- Natural collaboration and communication skills with a track record of building positive relationships across a broad, diverse organization
- Prior experience working with financial platforms and API based integrations
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Director of Data Engineering. The Director of Data Engineering will lead the vision and development of the data platform at LeafLink for enterprise wide applications of data like BI & Analytics, ML and data-driven features. This role will partner with cross functional leaders in the technology & business teams to drive organizational goals. The role will be responsible for building, managing and mentoring the data engineering team at LeafLink. Reporting to the VP of Data & Analytics, this role will be responsible for building robust processes and instituting best practices to achieve operational excellence in development and maintenance of data infrastructure and drive self service enablement and adoption of data driven decision making at LeafLink.
Ideal candidates for this role possess the ability to think strategically, build and lead high performance teams, develop plans and solution architecture, drive high quality execution on technically complex data engineering projects, partner with and represent among cross functional leaders, drive programs and initiatives. Mentoring and cultivating leaders within their team should come naturally to the candidate. Other important qualities we are looking for are a passion for modern data architecture, deep experience with designing and developing orchestration patterns for data operations, technical expertise to propose and evaluate best fit solutions, a curiosity to understand stakeholder's end use case and applications of data, experience working alongside and supporting data analysts, data scientists and engineers.
What You'll be Doing:
- Work with the VP of Data & Analytics, Product & Engineering and Business stakeholders to properly plan short and long-term goals and execute on a roadmap to grow and maintain the data platform to serve the needs across the company
- Build a modern and efficient data engineering function with a highly engaged and talented team
- Mentor and grow leaders on the team
- Understand needs and challenges of Analysts, BI Engineers and Data Scientists on projects like deployment of ML pipelines, data powered platform features, dashboarding and scaled experimentation and create patterns and solutions to enable them
- Enable members of the D&A organization by providing tools for easily deploying complex data tasks into production and simplifying workflows, modeling raw data in analysis friendly data structures, providing code reviews and intra team collaborative projects
- Partner closely with leader of DevOps team - develop shared processes and projects for building solutions or upgrades of existing data infra asset
- Build OKRs and plan resourcing in alignment with cross functional teams
- Overall responsibility for the health and upkeep of data infrastructure at LeafLink and it's various components like ingestion engines, the data warehouse and other storage, APIs, Slack Apps and tools like dbt, Airflow, Census etc.
- Architect and propose solutions, gain alignment, plan & monitor execution of work
- Review work output and ensure on-time delivery and high quality output which meets user needs or requirements
- Ensure operational excellence by defining core processes for data engineering function and institute rigor and consistency in processes to achieve operational excellence
- Establish rigorous and robust data quality testing processes and SLAs for resolution of types of data quality issues
- Develop and maintain documentation like ERDs, data dictionaries, catalogs, arch specs to create a shareable knowledge base for all data assets of the company
- Build a robust data catalog for sharing data assets between producers and consumers
- Manage and scale data pipelines from internal and external data sources to support new product launches and drive data quality across data products.
- Final ownership for resolving issues related to the data platform like data pipeline bugs, data quality issues, service outages and other such events
- Own and maintain centralized git repository and tools used by the D&A team
- People & technical leader with proven experience leading, growing, and mentoring teams of engineers
- A passion for building and retaining teams of individuals that are highly motivated and excited about the work they're contributing to
- Experience managing projects, setting processes, resourcing, timelines, and delivery efforts with cross-functional teams
- Extensive experience developing and deploying modern data architectures
- Hands-on experience building a cloud data stack
- Experience with various types of operational and relational data stores like relational dbs, NOSQL stores, bucket storage
- Experience working with ingestion and transformation of multiple data sources like event streams, CDP systems like Segment, Salesforce, OLTP databases, marketing automation tools, other 3P APIs
- Experience working with variety of structured and unstructured data received from various sources & formats such as Rest APIs, Flat Files, Logs, event buses
- Experience working with B2B technology platforms
- Experience working with data in an event driven architecture and familiarity with tooling required
- Hands-on experience with deployment using CI/CD, Docker;
- Hands on experience with DAG based workflow orchestration frameworks like dbt, Airflow, AWS Pipeline
- Experience with big data and real time data processing technologies like Spark, Flink, Kafka is a strong plus
- Well-versed in version control systems (Git)
- Experience supporting a team with data scientists and analysts as clients or users is a big plus
- Comfortable working in a fast-paced growth business with many collaborators and quickly evolving business needs
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Product Designer to join our team and contribute to building and designing various user experiences and concepts across our B2B applications.
As a LeafLink Product Designer, you and your teammates will work to ensure that LeafLink offers its customers a world class on platform experience by building out responsive and consistent experiences powered by our design system. You will interact with various colleagues, such as product managers and engineers, as well as customers to validate that designs meet intended goals and workflows.
Responsibilities
- Working as part of a cross-disciplinary team to deliver amazing experiences that drive value for both our customers and our business
- Participate in all phases of the product design process: user research, concept development, visual design and prototyping for various portions of the LeafLink B2B platform
- Contribute to the building of the LeafLink Design system
- Interact with customers to gather, analyze, and translate product feedback into optimized user experiences
- Make informed design decisions based on data, user analytics, screen recordings and similar measurements to indicate adoption and engagement
- Work closely with teammates to validate and QA design implementation to ensure accuracy and responsiveness
- Familiarize yourself with the rapidly changing cannabis industry and its needs & demands as well as paradigm defining designs for innovative B2B platforms
- 2-3+ years of experience as a UI/UX designer for an e-commerce, enterprise, or SaaS software product
- Great communicator, highly collaborative and experienced working in an agile process
- Able to understand product insights from various stakeholders, translating them into great experiences
- Skilled at designing responsive web apps across multiple viewports
- Experienced designing with and contributing to a design systems and component libraries that power multiple applications
- Experienced working with industry standard tools such as Figma (preferred), Sketch, or similar.
- Understanding of HTML and CSS
- Your portfolio showcases your range of skills: UX, research, visual design, UI, storytelling, persona creation, interaction design, prototyping, and design process.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
As a Recruiting Operations Manager, you will drive operational excellence around our processes, workflows, and systems and further refine our data and analytics initiatives. You will drive continuous operational improvements, and recommend and facilitate adoption of strategic tools and game changing resources to help streamline our data driven approach. This role will be reporting to the Director of TA and Employer Brand.
Responsibilities:
- Manage systems and processes; centralizing and maintaining documentation, providing data insights via tools such as tableau, excel trackers, Greenhouse reporting, HireEZ, LinkedIn Recruiter, and LinkedIn Insights to present enhanced reporting in support of the TA and Employer Branding team.
- Build out reports and dashboards to measure recruiting performance, drive strategy, optimization and identify opportunities
- Champion importance and value of data capture and quality; Collaborate with Director of TA and HR collegues to provide various trainings and controls to ensure data integrity
- Use data to understand and identify new opportunities, to influence outcomes, and mobilize resources
- Own the ATS and CRM system, document workflow and processes; identifying new and/or improved solutions; refine and establish best practices to streamline recruitment processes in accordance with strict confidentiality and all relevant regulations
- Anticipate, assess, and adapt to the dynamic needs of the organization with a 12+ month outlook
- Influence and drive strategy for Recruiting, Sourcing, and cross-functional teams.
- Lead by example through following, setting, or sharing program management best practices
- Research cutting-edge technologies and evaluate the recruiting stack
- Building out reports and dashboards to measure recruiting performance
- Inform senior leadership of recruiting successes and challenges, and advise them on solutions and recruiting strategy accordingly
- Reduce risk and protect the company's reputation and brand image by prioritizing regulatory compliance, data integrity, and audits in its recruiting practices
- Develop and manage relationships with recruiting partners and vendors
- Overall, optimize the effectiveness of talent as an operation and driving consistency across the board
Qualifications:
- 5+ years' of Recruiting/HR strategic operations planning experience
- 3+ years' leading a project team with complex deliverables that scale recruiting capabilities
- Minimum of 2 years' experience managing Business Intelligence or data-driven tools
- Accustomed to problem-solving quickly and efficiently, with a talent for predicting possible issues/roadblocks before they arise
- Experience using Greenhouse system
- Training, coaching, and developing team members
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Staff Product Designer to join our team and take ownership of building and designing multiple user experiences and concepts across our B2B applications. This role can be in our NYC, LA or Austin offices, or fully remote.
As a Staff Product Designer at LeafLink, you will be a highly strategic and self-sufficient problem solver. You and your teammates will work to ensure that LeafLink offers a world class customer centric platform experience by building out responsive and consistent products powered by our design system. You will partner with Product managers, Engineers, Data Scientists, and other Colleagues as well as our Customers to validate that your designs meet intended goals and workflows.
Responsibilities
- Work as part of a cross-disciplinary team to deliver amazing experiences that drive value for both our customers and our business
- Lead all phases of the product design process: user research, concept development, visual design and prototyping for various portions of the LeafLink B2B platform
- Contribute to the building, documentation, and organization of the LeafLink Design system
- Mentor fellow designers by providing constructive feedback, support and inspiration
- Partner with our VP of Product Design in building/refining Product Design processes
- Interact with our CX Team & Customers to gather, analyze, and translate product feedback into optimized user experiences
- Make informed design decisions based on data, analytics, screen recordings and similar measurements to indicate adoption and engagement
- Work closely with teammates to validate and QA design implementation to ensure accuracy and responsiveness, in web and app experiences
- Familiarize yourself with the rapidly changing cannabis industry and its needs & demands as well as paradigm defining designs for innovative B2B platforms
- 8+ years of experience as a UI/UX designer for an e-Commerce, Fintech, B2B/Enterprise or SaaS software product, preferably in a startup environment
- Proven experience leading teams and projects with design processes including research, ideation, validation, presentation and implementation
- Great communications skills, highly collaborative and experienced working across multiple teams & stakeholders
- Able to understand product insights from various stakeholders, developing design strategies that translate into great experiences
- Skilled at designing responsive web apps across multiple viewports, and iOS and Android apps
- Experience contributing to design systems and component libraries that power multiple applications
- Strong experience and productivity with industry standard tools such as Figma (preferred), Sketch, or similar.
- Your portfolio showcases your range of skills: UX, research, visual design, UI, storytelling, persona creation, interaction design, prototyping, and design process.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
We are looking for a Sr. Manager of Analytics and Insights (Go-To-Market) to join our team in New York City reporting to the VP of Data & Analytics.
The Sr. Manager of Analytics and Insights (Go-to-Market) will be the primary data partner for the GTM organization at LeafLink partnering with business development, account partners, customer success, revenue operations and marketing organization. As an analytics leader, you are experienced working on and passionate about concepts like customer health, account growth, conversion funnels, account segmentation, retention, marketing performance and attribution and customer lifetime value. You understand the importance of timely and actionable insights for your revenue partners. To that end, you are able to apply a consultative approach and break complex questions down using data. You enjoy mentoring, managing and growing a team of analysts. Reviewing analytical output, packaging it into simple but powerful stories for a non-technical audience comes naturally to you. You are unafraid to present data that contradicts anecdotal evidence while being able to weave context into narratives.
What You'll be Doing
- Own the methodology and consistency in reporting of metrics and KPIs related to the GTM organization in partnership with RevOps team
- Support analytics and reporting for business health reviews on Monthly and Quarterly basis
- Work closely with sales planning and finance on forecasting platform volume growth
- Conduct root cause analysis for business questions and deliver findings through structured story-telling
- Deliver regular and timely insights on account and segment performance and underlying factors driving performance
- Own churn prediction and supplying advanced intelligence to GTM organization to avert churn risks
- Build cross-selling propensity models and work with GTM partners on operationalizing
- Partner with growth and performance marketing teams to breakdown attribution, track impact and embed better intelligence into marketing automation tools to improve outcomes from marketing investments
- Work cross functionally with stakeholders to Identify business priorities and scope analytics projects in line with them
- Mentor and grow a team of analysts to partner with various teams, support their data requirements and deliver business insights
- Manage growth and career development of analysts on the team
- Proactively set and communicate project roadmaps and deliver timely insights
- Build a strong partnership with Data Engineering and BI teams to automate key analysis work
- Become an expert in methodology and rationale used to calculate key metrics and KPIs of the company
- Rich experience delivering insights based on which business and product actions were taken
- Minimum 5 years of experience in a business or commercial analytics role as analytics lead
- 2-3 years managing analysts with demonstrated experience of mentoring and growing teams
- Expert level skills SQL skills
- Proficient using R or Python for data analysis; experience using packages for statistical analysis on key projects
- Proficient using BI / data visualization tools (Tableau strongly preferred)
- Experience using dbt is a strong plus
- Strong GitHub habits and focus on building reproducible analysis
- Expertise designing and conducting analysis using statistical tests and drawing inferences
- Prolific skills at writing presentations and decks with Google Slides
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking an Executive Assistant to the CEO to join our fast-growing team. In this role, you will be reporting directly to the Chief Executive Officer. This role will be responsible for streamlining and prioritizing the CEO's time, scheduling and coordination of a wide range of meetings, handling of travel and accommodation arrangements, and any ad hoc projects the CEO requests. The ideal candidate is a collaborative, highly organized, detail-oriented individual with strong communication and customer service skills.
What You'll be Doing
- Providing full support to our CEO: managing company and personal details while maintaining full discretion and confidentiality
- Extensive scheduling, monitoring and prioritizing of all day-to-day incoming communication and requests for time
- Liaising with internal executives & teams, as well as external business contacts (including investors and board members) to establish seamless communication
- Planning, coordinating and scheduling all meetings: 1:1s, small and large group meetings, including leadership team meetings, All-Hands, QBRs, off-sites
- Anticipating and resolving any scheduling conflicts and managing all administrative details
- Arranging all travel including flights, hotels, ground transportation; creating detailed itineraries
- Scheduling and coordination of ad-hoc personal requests
What You'll Bring to the Team
- 6+ years experience in an Executive Assistant role supporting a senior executive
- Autonomous, urgent, and creative
- Able to adhere to confidentiality and sensitive information.
- You genuinely love a fast-paced work environment with ever-changing priorities
- Able to prioritize and manage multiple tasks and requests simultaneously and successfully
- Heavy calendar, travel, and meeting planning experience
- Strong project management skills
- Strong written and oral communication skills
- You genuinely love a fast-paced work environment with ever-changing priorities and demonstrate our core values
- Flexible PTO - you're going to be working hard so enjoy time off with no cap!
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
- WFH stipend - we've always been remote first
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through our Flexible Spending Account
Apply for this job with LeafLink
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking an Engineering Manager to join our team who is passionate about building high-performing teams and products. Overseeing multiple cross-functional pods and services, this role will partner closely with our product, data, and technical teams to deliver applications and architecture for our growing platform of commerce, liquidity, and delivery services.
The role is flexible in terms of management vs hands-on development split, but candidates should expect to work in a wide variety of capacities within the department, ranging from providing technical leadership through overseeing architectural vision, implementation, and iteration. You will get to work with new and growing technologies and concepts such as containerized and serverless design patterns, Python, Node.js, Golang, Kubernetes, AWS managed services, third-party integrations, and service-oriented architectures.
Additionally, candidates will be well placed if they enjoy finding, hiring, and growing strong technical talent and working to grow and foster a culture that's both inclusive and values the diversity of its members.
Responsibilities
- Mentor and manage a team of engineers, focusing on both their day-to-day responsibilities as members of the engineering department and also their career growth, interpersonal and leadership skills, and future-facing goals
- Develop short and long term strategic goals to continue to push LeafLink's technology offerings forward
- Plan, lead, and deliver product and projects that focus on those efforts, partnering closely with product leaders and external stakeholders
- Participate in and lead quarterly OKR planning and execution sessions with both your direct reports and your pod team members, working closely with department leadership to craft challenging-but-reachable goals for each
- Run regular engineering-focused meetings and events to ensure alignment and knowledge transfer both intra-department and externally to the rest of the company
- Interview and contribute to the growth of the engineering team, focusing on finding and then retaining candidates that will continue to elevate and diversify our ever-expanding set of in-house engineering talent
- Set and drive process and architectural standards that reflect the unique complexities of LeafLink's business model while also complementing existing and ongoing work within other areas of the department
- Work closely with stakeholders to understand their needs and help craft solutions that move our various platforms forward
- Take a data-driven approach to product development and iteration, and help continue to advocate and assist other departments in doing the same
- Advocate for and deliver well-balanced solutions to technical issues as they arise based on a constantly-evolving product roadmap
- Analyze and evaluate existing solutions within the company and help drive decisions on whether to extend or refactor as needed
- A strong leader with proven experience and passion for leading, growing, and mentoring teams of engineers
- Proven past working to expand and strengthen community outreach and other diversity-focused initiatives
- Experience working in and advocating for agile environments
- Extensive knowledge leading and contributing to high-functional, large scale architectures, APIs, and supplemental applications
- Has managed engineering and project process, resourcing, timelines, and delivery efforts with cross-functional teams
- Ability to excel in service-oriented, API-driven application tech stacks and working knowledge of the challenges and gotchas that can bring to the SDLC
- Comfortable working in environments that rely heavily on automation, CI, and CD concepts to rapidly deliver, measure, and iterate on products and features
- Experience within containerized, serverless, and event-driven infrastructure, Kubernetes, document databases, and AWS
- An active member of the open-source and New York tech community a plus
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Operations Associate. The Operations Associate is a key member of the operations team supporting data management, system processes, problem resolution, and team training initiatives. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, improve and deploy internal processes to help our growing and collaborative team.
Responsibilities
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives, and to ultimately serve as a trainer for operations processes.
- Generate ad-hoc training materials to support operations data-entry activities.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical & curious
- Process oriented with the ability to succinctly & effectively create documentation for processes
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Determined to get the job done.
- 2-4 years experience working in a professional and team environment.
- Comfortable working in Excel and Google Sheets
- Strong critical thinking skills
- Ability to work proficiently within Google Suite
- Ability to communicate effectively both in written form and live/on your feet
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Operations Associate. The Operations Associate is a key member of the operations team supporting data management, system processes, problem resolution, and team training initiatives. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, improve and deploy internal processes to help our growing and collaborative team.
Responsibilities
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives, and to ultimately serve as a trainer for operations processes.
- Generate ad-hoc training materials to support operations data-entry activities.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical & curious
- Process oriented with the ability to succinctly & effectively create documentation for processes
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Determined to get the job done.
- 2-4 years experience working in a professional and team environment.
- Comfortable working in Excel and Google Sheets
- Strong critical thinking skills
- Ability to work proficiently within Google Suite
- Ability to communicate effectively both in written form and live/on your feet
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
Responsibilities
- Review and define enhancements to our partners warehousing operations; including, cross-docking, receiving, putaway, inventory management, fulfillment and shipping
- Document process flows and standard operating procedures to create go to market templates that allow for rapid launch of partners in our operating network
- Partner with our operations team and product and engineering to provide insights into the technology needs of the business
- Partner with our program management team to implement operational changes in our vendor software solutions
- Define operational KPIs and partner scorecards to measure the efficacy and efficiency of our partner operations
- Develop and utilize a framework to determine make or buy decisions on systems components
- Develop and execute on supply chain systems RFP processes across software vendors
- Own and perform the requirements gathering processes for external systems implementations
- Oversee the implementation of 3rd party software systems including: contract negotiation, build, testing and launch of the program
- Manage the software vendor relationships and ensure our software vendors are meeting contractual obligations
- Develop and utilize a framework to determine make or buy decisions on systems components
- Develop and execute on supply chain systems RFP processes across software vendors
- 2-5 years' experience in managing multiple operational processes in a warehouse, distribution or fulfillment center
- Proven track record of defining and implementing processes that drive operational efficiency and effectiveness
- Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or equivalent
- Ability to work in a dynamic environment and earn the trust of operations team across a variety of sophistication levels
- Preferred Lean/Six Sigma Certification
- up to 50% travel required, within the US
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
Responsibilities
- Review and define enhancements to our partners warehousing operations; including, cross-docking, receiving, putaway, inventory management, fulfillment and shipping
- Document process flows and standard operating procedures to create go to market templates that allow for rapid launch of partners in our operating network
- Partner with our operations team and product and engineering to provide insights into the technology needs of the business
- Partner with our program management team to implement operational changes in our vendor software solutions
- Define operational KPIs and partner scorecards to measure the efficacy and efficiency of our partner operations
- Develop and utilize a framework to determine make or buy decisions on systems components
- Develop and execute on supply chain systems RFP processes across software vendors
- Own and perform the requirements gathering processes for external systems implementations
- Oversee the implementation of 3rd party software systems including: contract negotiation, build, testing and launch of the program
- Manage the software vendor relationships and ensure our software vendors are meeting contractual obligations
- Develop and utilize a framework to determine make or buy decisions on systems components
- Develop and execute on supply chain systems RFP processes across software vendors
- 2-5 years' experience in managing multiple operational processes in a warehouse, distribution or fulfillment center
- Proven track record of defining and implementing processes that drive operational efficiency and effectiveness
- Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or equivalent
- Ability to work in a dynamic environment and earn the trust of operations team across a variety of sophistication levels
- Preferred Lean/Six Sigma Certification
- up to 50% travel required, within the US
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an experienced software systems design and implementation professional to join a new, fast growing business within LeafLink. As the Senior Program Manager for LeafLink Logistics, you will define the supply chain technology stack that will be used to execute on an amazing delivery experience for the LeafLink marketplace. Your extensive background in delivering supply chain execution systems will allow you to define 3rd party systems requirements and ensure a successful implementation that allows LeafLink Logistics to scale operationally. In addition, your deep domain expertise will allow you to work closely with internal product and engineering teams to effectively determine make or buy.
- Work alongside LeafLink Logistics leadership, operations and operational partners to define the organization's supply chain systems strategy.
- Develop and utilize a framework to determine make or buy decisions on systems components.
- Develop and execute on supply chain systems RFP processes across software vendors.
- Own and perform the requirements gathering processes for external systems implementations.
- Oversee the implementation of 3rd party software systems including: contract negotiation, build, testing and launch of the program.
- Manage the software vendor relationships and ensure our software vendors are meeting contractual obligations
- 7+ years of experience in supply chain technology selection and implementation preferred.
- Strong understanding of the current market offerings and the functional application of supply chain execution systems.
- Strong in process thinking with proven record of process improvement and identification in previous roles.
- Experience in supporting fulfillment roles
- Proven track record of implementing complex supply chain systems across a multitude of functional areas.
- Strong analytical skill set with experience in using data to drive decisions
- Excellent communication skills with an ability to communicate upwards to leadership as well as to operational partners.
- Proven record in change management
- A self-starter who thrives in a fast-paced, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges.
- A relationship driven empathetic professional who understands our partners motivations and pain points.
- Works well independently as well as with other members of the team, both in person and remotely.
- An organized operator who executes on both internal and external responsibilities.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink Logistics is seeking an ambitious Operations Associate. The Operations Associate is a key member of the operations team supporting data management, system processes, problem resolution, and team training initiatives. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, improve and deploy internal processes to help our growing and collaborative team.
Responsibilities
- Support daily operations to ensure a best-in-class delivery and fulfillment experience for all parties involved.
- Develop deep working knowledge of end-to-end internal systems, tools, and platforms to help support daily operations and reporting initiatives, and to ultimately serve as a trainer for operations processes.
- Generate ad-hoc training materials to support operations data-entry activities.
- Support daily, weekly and monthly operations reporting initiatives. Collaborate with respective cross functional teams to expose, highlight, and closeout reporting gaps.
- Track, analyze and report key operational data for the department. Monitor KPIs.
- Generate and publish reports and presentations to guide strategy and collaboration with internal and external partners
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges. You will need to be flexible, learn from mistakes, and adapt quickly.
- Analytical & curious
- Process oriented with the ability to succinctly & effectively create documentation for processes
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed with a strong service mindset. You are comfortable finding resolution through ambiguity.
- You work well independently as well as with other members of the team, both in person and remotely. You take pride in enabling the best work of others on the team.
- You think ahead to anticipate the needs of your teammates; You proactively provide and solicit all the necessary facts, making it easy for others to make decisions
- Determined to get the job done.
- 2-4 years experience working in a professional and team environment.
- Comfortable working in Excel and Google Sheets
- Strong critical thinking skills
- Ability to work proficiently within Google Suite
- Ability to communicate effectively both in written form and live/on your feet
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Manager, Payments to join our growing team. You will work directly with our clients, our Account Executives, and various internal teams to drive our customers' success on LeafLink through the adoption of our payments solutions. Through your efforts, you will set a new standard on how the cannabis industry transacts and deepen the network effect on our b2b platform.
In this role, you will be responsible for building relationships across all levels of LeafLink payments users within your book of business, from executive teams to day-to-day finance and operations operators. You strategize with them on ways LeafLink can improve and simplify their business operations, ultimately maximizing their revenue potential through our payments solutions. This role is highly collaborative, requires creative thinking, account management expertise, and a broad understanding of all product offerings and platform features on LeafLink with a deep focus on our financial services offerings.
This role is highly collaborative. You will be working cross-functionally. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
Responsibilities
- Directly responsible driving engagement with our payments products across your book of business, maximizing their revenue potential and driving operational efficiencies in A/R for your customers
- Effectively communicate the value proposition of LeafLink's payment offerings across all levels of each customer, from C-Suite to on-the-ground cannabis operators
- Ability to put together and analyze data to effectively strategize with C-Levels at cannabis brands and other LeafLink partners
- Understand market trends and competition within the FinTech and Cannabis spaces
- Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the logistics customer. Track and follow-up on high priority Product tickets to ensure resolution
- Track all customer updates, status changes, and touchpoints through Salesforce CRM. Maximize usage of all CS tools to their full potential to support positive customer relationships
- Identify opportunities to improve our current processes, tools, reporting, and documentation
- 3-5 years of experience in a sales or relationship management role working with middle market or enterprise level companies
- 2 years working within financial services; experience working in the FinTech industry is a plus
- Direct experience managing or interfacing with C-Level relationships
- Experience in professional relationship building
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are the poster child for startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- Ability to work well independently as well as with other members of the team, both in person and remotely
- Excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- Organized operator who executes on both internal and external responsibilities
- Knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- Excellent verbal and written communications skills
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the largest unified B2B cannabis platform, providing licensed cannabis businesses a suite of tools to manage their business more effectively, sell or order from their favorite brands and accelerate growth. We are one platform, one solution and we're defining the way thousands of cannabis brands, distributors and retailers streamline their operations. With thousands of brands and retailers across 30+ markets in North America, we are setting the industry standard for how cannabis businesses grow together. LeafLink processes more than $4.4 billion in wholesale cannabis orders annually.
Our team, backed by funding from leading VC's, including Founders Fund, Thrive Capital, Nosara Capital, and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Inc. 5000's 'Top 5000 Fastest-Growing Private Companies', one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks an Account Manager, Payments to join our growing team. You will work directly with our clients, our Account Executives, and various internal teams to drive our customers' success on LeafLink through the adoption of our payments solutions. Through your efforts, you will set a new standard on how the cannabis industry transacts and deepen the network effect on our b2b platform.
In this role, you will be responsible for building relationships across all levels of LeafLink payments users within your book of business, from executive teams to day-to-day finance and operations operators. You strategize with them on ways LeafLink can improve and simplify their business operations, ultimately maximizing their revenue potential through our payments solutions. This role is highly collaborative, requires creative thinking, account management expertise, and a broad understanding of all product offerings and platform features on LeafLink with a deep focus on our financial services offerings.
This role is highly collaborative. You will be working cross-functionally. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
Responsibilities
- Directly responsible driving engagement with our payments products across your book of business, maximizing their revenue potential and driving operational efficiencies in A/R for your customers
- Effectively communicate the value proposition of LeafLink's payment offerings across all levels of each customer, from C-Suite to on-the-ground cannabis operators
- Ability to put together and analyze data to effectively strategize with C-Levels at cannabis brands and other LeafLink partners
- Understand market trends and competition within the FinTech and Cannabis spaces
- Work closely with our Sales, Marketing, Product, and Support teams to deliver exceptional client experiences and be the true voice of the logistics customer. Track and follow-up on high priority Product tickets to ensure resolution
- Track all customer updates, status changes, and touchpoints through Salesforce CRM. Maximize usage of all CS tools to their full potential to support positive customer relationships
- Identify opportunities to improve our current processes, tools, reporting, and documentation
- 3-5 years of experience in a sales or relationship management role working with middle market or enterprise level companies
- 2 years working within financial services; experience working in the FinTech industry is a plus
- Direct experience managing or interfacing with C-Level relationships
- Experience in professional relationship building
- Must demonstrate the ability to understand and articulate various products related to loans, lines of credit, trade credit, factoring, treasury management and other financial services
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are the poster child for startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- Ability to work well independently as well as with other members of the team, both in person and remotely
- Excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- Organized operator who executes on both internal and external responsibilities
- Knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- Excellent verbal and written communications skills
- Proficiency within Microsoft Office, Google Suite, and Salesforce is a must
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over thousands of retailers and thousands of brands across 27 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $4.4 billion in wholesale cannabis orders which translates to 39% of the overall legalized market.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2019', as well as one of Fast Company's Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
What We're Looking For
We are looking for a growing associate product manager early in their career to join LeafLink's product organization. As a LeafLink Product Manager, you will work closely with experienced product managers to refine your product management skills while owning your own portion of the LeafLink platform.
You will work closely with product designers, engineers, stakeholders, and others to build and launch various experiences, capabilities, and features to LeafLink customers. You will also be responsible for supporting sprint planning, roadmap constructions, retrospectives, and maintaining a backlog of ready to go stories, tasks, and bugs.
Responsibilities:
Contribute to and support the planning, prioritization, and implementation of various functionality and capabilities for LeafLink's cannabis platform
Work closely with various LeafLink teams and customer feedback to identify areas to improve the user experience
Write user stories, organize bugs, and review UX/UI designs in close coordination with the development team and product teammates
Own and maintain a prioritized product backlog and collaborate daily with our engineering team to execute
Act as point person for escalation and resolution during the product lifecycle as it relates to product decisions, concerns, bugs, and enhancements
Determine and provide a necessary level of documentation as well as working with other teams to produce sales and marketing collateral
Track product KPIs and analyze user data to evaluate adoption
Oversee sprints, retrospects, and similar agile based ceremonies
Stay informed and ahead of industry trends, advancements, and competitor capabilities
Qualifications:
Inspired by LeafLink's vision, mission, and value system and are committed to driving us toward these pursuits daily.
One or more years in a product focused role for an e-commerce, enterprise, or SaaS software product
Passionate about delighting users by creating a wonderful product experience
Customer-centric orientation with proven track-record of developing and acting on customer insights
Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
Ability to work effectively both in a team environment and independently
Track record of successfully owning and improving a product, with growth numbers to support product adoption
Prior startup experience a plus
Benefits:
Flexible PTO to give our employees a little extra R&R when they need it
Competitive compensation and 401k
Comprehensive health coverage (medical, dental, vision)
Company sponsored Annual Citibike Membership for NYC employees
Commuter Benefits through a Flexible Spending Account
A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here .
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
From the morning essentials that get us going to planning the future of the office and collaboration, the Workplace Experience Manager is focused on delivering an amazing experience for our employees and guests. The Workplace Experience Manager is responsible for curating and sustaining our unique work environments, helping to bring our values and culture to life in the physical and now increasingly virtual world. As the Workplace Experience Manager, you will be both creatively thinking about the future of workplaces as well as executing the day-to-day to keep us running.
Responsibilities
- Serve as a key in-office point of contact for various events and meetings, managing room reservations and setup, guest sign-in, food and beverage orders, etc
- Manage the operational implementation of services, developing programs, tools, and processes while integrating with other offerings
- Build strong internal relationships with employees and workplace stakeholders; specifically, IT, People, and Finance to deliver amazing experiences together. Work closely with senior leaders to deliver all workplace-related services.
- Ensure operational excellence in day to day service delivery including the development of playbooks and programs which improve the efficiency and effectiveness, performance, quality, safety, and risk for our employees and visitors
- Manage 3rd party suppliers in the delivery of services aligned with programs
- Facilitate regular visits to the main office for remote employees and those in other locations - arranging workspaces, orienting folks to the space, and acting as a resource and connection point as needed
Qualifications
- 3-5 years of service experience with an emphasis on facilities, hospitality, corporate services, property management, or equivalent office management experience
- You enjoy event planning and have independently planned workplace events of several types
- You've had experience facilitating an office move
- You're comfortable independently and autonomously owning projects
- You've managed outside vendor relationships
- You have excellent customer service skills, with a strong positive presence
- You're proactive, resourceful, and organized.
- Experience at a startup preferred
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,000 retailers and more than 1,500 brands across 26 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Data Analyst to join our New York team. The ideal candidate will possess a blend of a strong analytical mindset and clear, concise communications of findings. You enjoy digging deep into business problems and leveraging SQL to answer both your questions as well as those from stakeholders. You are comfortable finding stories through data and can answer questions before they're asked. You will work across departments to find new uses for our data and drive a deeper understanding of business drivers internally and externally. The ideal candidate should be personable, efficient, rooted in an experimentative and fact-based mindset.
Responsibilities
- Converting raw data into consumable, actionable insights applying appropriate business logic.
- Develop a deep understanding of the business drivers and what potential downstream implications of movements may be.
- Conduct ad hoc analysis, ranging from the development of new metrics to identifying root causes for fluctuations in volume through the platform.
- Partner with stakeholders and team leads to push forward LeafLink's thought leadership in the Cannabis Data space.
- Perform deep dives to analyze problems, identify opportunities, and suggest solutions based on findings.
- Clearly communicate your findings to a range of stakeholders to inform and educate them.
Qualifications
- 1-2 years experience working with large data sets to extract and surface actionable findings.
- Analytical mindset with demonstrated ability to work through complex, ambiguous problems using data.
- Degree in engineering, science, statistics, economics, finance, or related technical field.
- High level of proficiency with Excel/Google Sheets. Experience leveraging SQL a plus.
- Ability to write and present concise and structured stories through PowerPoint/Google Slides
- Experience building reporting products using BI tools like Periscope, Tableau, Looker, etc is a strong plus.
- Experience with a scripting language such as Python or R is a strong plus.
- Knowledge of modeling techniques such as time series forecasting and regression a strong plus.
- Comfortable working in a fast-paced growth business with many collaborators.
- Well-versed in version control systems (Git)
- Exposure to dbt, Airflow, or other DAG-based workflow frameworks is a plus.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company-sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!.
Role
LeafLink is seeking an IT Technician to join our New York team who is passionate about working with a team that is working to solve complex problems. As our IT Technician, you will be in a position to have a direct, lasting impact everywhere that technology powers our business. LeafLink is looking for a high performing individual who is a technical expert to be responsible for the day to day operations of LeafLink's systems.
LeafLink has an ever-growing IT footprint and we're searching for our first dedicated IT technician hire to come in and help us support it. In this role, you will help ensure our ever growing user base has everything they need to do their job. You will onboard new hires, support existing ones and make sure the technology in our offices is working. The role offers the opportunity to help execute strategy, and build an IT future of our company, working on complex systems and physical equipment rollouts as well as creating numerous points of connectivity between our existing systems and workflows. It's a very exciting time to join our team!
Ideal candidates for this position should possess a keen mind for solving tough problems with the ideal solution, partnering effectively with various team members along the way. They should be personable, efficient, flexible, and communicative, possess a strong desire to implement change, growth, and maturity, and have a passion and love for what they do. This role comes with the opportunity to be a high performer within a department that's fast-paced, dynamic, and quickly growing in all areas.
What You'll Do
- Support macOS and Windows users (e.g. software installs and VPN troubleshooting).
- Provide White Glove support to C-level execs, executive assistants, and directors.
- Manage daily operations of the IT department in close partnership with the IT Manager and People Operations team.
- Act as a critical front-line resource and provide direct IT support to all LeafLink employees with the help of a third-party help desk provider.
- Perform user account management activities.
- Maintain a consistent and collaborative relationship with LeafLink's external IT partners.
- Execute seamless onboarding for new hires to LeafLink's existing IT systems and hardware.
- Maintain and scale our existing networking infrastructure to support our growing office needs.
- Coordinate distribution of hardware to LeafLink employees in all offices.
- Automate manual tasks; create and improve small tools that help make team operations more efficient.
- Support critical business systems such as ERP, Sales and lead-gen, and conferencing / VoIP software and hardware.
- Resolve both hardware and software issues by fielding emails, diagnosing problems, and escalating to management as needed.
Requirements
- 4+ years of experience in Information Technology.
- Expert knowledge of hardware technology, concepts, and connectivity.
- Strong knowledge of networking principles and how to apply them in a business setting.
- 3+ years experience working within Enterprise Technology organizations.
- Ability to quickly and methodically resolve user issues in a time of crisis.
- Ability to use technical knowledge and specialized skills to support and improve tech solutions.
- Ability to work autonomously and manage projects with minimal guidance.
- Ability to work under pressure and handle multiple problems simultaneously.
- Proven track record of practical, thoughtful problem solving.
- Experience with a ticketing system such as Jira.
- Experience with client management systems: JAMF and Airwatch.
- An active member of the open-source and New York tech community is a plus.
- An interest in the cannabis industry and/or the LeafLink brand.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it.
-
Competitive compensation and 401k.
-
Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA).
- A robust stock option plan to give our employees a direct stake in LeafLink's success.
Generous referral bonuses because we believe no one can spot great talent better than our own team.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Customer Support Lead, Payments with exposure to payments and financing use-cases to join our growing team in New York City. We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds.
This role will own and drive the customer service function for payments and work across the organization to identify, plan, and commit to processes which make commerce between cannabis companies radically simple.
Responsibilities
- Executes policies and procedures to facilitate a quality customer service experience for customers using our payments and financing solutions.
- Hit target performance metrics and goals including first response time, time to resolution, and CSAT.
- Use support tools to respond to users, track trends, implement new process improvements, and track tickets. Track activities in Salesforce to share customer touchpoints with CSMs and account stakeholders.
- Identifies and shares customer trends and product feedback to improve the customer experience and drive further retention.
- Acts as a liaison between the customer service team and other internal and external teams
- Ensure updated content across customer-facing resources through article development, macro creation, and video development.
- Utilize Jira to consolidate, solidify, and share end user product feedback with the product team.
- Work collaboratively with a remote CS org including teammates in various office locations.
- Performs other related duties as assigned.
Qualifications
- 3+ years of customer service experience across payments, commerce and enterprise focused platforms
- Track record for supporting customer service function while a company is growing at scale
- Strong leadership abilities to maintain, level-up, and inspire both the team and the community we serve in the marketplace
- Ability to partner with business teams on commercial concepts and distribution strategies to ensure a collaborative customer engagement approach
- Exposure or experience covering existing and emerging financial technologies such as digital payments, credit and/or banking use cases
- Excellent communication skills to respond to users through email, ticketing system, and phone.
- Experience using Zendesk, Jira, and Salesforce required.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As the Onboarding Lead, you will be the first to welcome new customers to the LeafLink community. You have a background in teaching customers. You enjoy the challenge and opportunity in helping those with both tech and non-tech backgrounds understand the value of the LeafLink platform. You thrive in a fast-faced customer success environment. You love being on the phone with customers and jumping into Zoom meetings to help customers in real time. You also get excited about the opportunity to design new methods of communication and training to help customers realize their full potential.
Most importantly, you are ready to innovate! You will work directly with the Onboarding and Support Manager to develop this new dedicated service line and functional offering.
Responsbilities
- You will facilitate a successful handoff from sales, lead customers through onboarding and usher them into their ongoing support with a seamless transition to Client Experience.
- You will lead customers through a quick time to live with KPIs for go lives.
- You will manage goals, timelines and project plans, ensuring customers meet their onboarding schedules.
- Work closely with multiple teams to ensure implementation requirements are executed and timelines are met.
- You will lead and deliver group training sessions that ensure maximum adoption. You will also develop short-form videos for quick training clips.
- You will handle all operational aspects of customer go lives.
- You will be a LeafLink platform expert, knowing the best practices and approaches across multiple markets so that all customers are set up for success.
- You will also be a creative thinker and proactive problem solver to support customers through their issues including identifying short-term solutions when applicable.
- You will anticipate potential issues and escalate them appropriately to deliver the best possible experience throughout the onboarding period.
- Work collaboratively with the Onboarding Operations Associate to ensure compliance checks are completed.
- You will help co-build and refine the newly launched onboarding function. This is a new contributor within the customer journey and you will be an integral member in laying the foundations of success with this newly-formed team.
Qualifications
- 3+ years of customer success and/or account management experience.
- 3+ years leading customers through onboarding or training customers on software.
- Stellar attention to detail and excellent follow through.
- Experience using Salesforce for customer statuses and account updates.
- Experience using QuickTime or other video recorders for training and overviews.
- Excellent written and verbal communication and presentation skills.
- Exceptional client relationship management skills.
- A willingness to go above and beyond to kick start our clients' success.
- Can prioritize and manage multiple tasks serving multiple stakeholders simultaneously.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Strategic Project Manager to join our growing team in New York City, reporting directly to our Head of Strategic Partnerships. We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds.
This role will own and drive the strategic project management function for payments and work across the organization to identify, plan, and commit to processes which make commerce between cannabis companies radically simple.
Responsibilities
- Defines, prioritizes, and develops project roadmaps for key initiatives centering on supply chain finance, payments, banking and other financial services use-cases
- Develops a project management planning rhythm which includes setting deadlines, prioritizing tasks, and assigning team members to various deliverables
- Understands and analyzes project risks and resource allocation within the financial service team
- Oversees the development of projects and ensuring team members are carrying out their tasks efficiently and meeting deadlines while upholding the company's standard
- Accurately documents the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
- Manages large cross-functional infrastructure team projects
- Drafts and provides input into the team's budget
- Performs other related duties as assigned
Qualifications
- 5+ years of project management experience across commerce and enterprise focused platforms
- Master Project Manager (MPM) Certification and strong technical capabilities
- A willingness to think outside of the box to provide innovative solutions to internal stakeholders
- Ability to solve challenging technical business problems
- Strong leadership abilities to maintain, level-up, and inspire both the team and the community we serve in the marketplace
- Ability to partner with business teams on commercial concepts and distribution strategies to ensure a collaborative go-to-market approach
- Exposure or experience covering existing and emerging financial technologies such as digital payments, credit and/or banking use cases is preferred
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
LeafLink Logistics is seeking an ambitious Operations Analyst. The Operations Analyst is a key member of the operations team supporting data management, system processes, and problem resolution. This individual will thrive in a fast-paced environment where attention to detail and accuracy is paramount. This self-starting individual will help document, develop, and improve internal processes to help our growing and collaborative team.
Responsibilities
- Manage the day to day operations to ensure a great delivery experience: route planning, client communications and customer service, and troubleshooting
- Provide daily, weekly and monthly operations reporting
- Develop and monitor partner KPIs
- Provide data-driven input based on client feedback and market trends
Requirements
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are the poster child for startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Comfortable with finding resolution through ambiguity
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You work well independently as well as with other members of the team, both in person and remotely
- You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- You are a multi-tasker and connector, as well as an organized operator who executes on both internal and external responsibilities
- You have knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- You have excellent verbal and written communications skills
Qualifications
- Excellent verbal and written communication skills
- Demonstrated ability to learn new concepts and skills quickly
- High energy individual with a positive collaborative attitude
- Ability to work proficiently within Microsoft Office and Google Suite
- Bachelor's degree in Supply Chain, Operations, Industrial Engineering or related field
- Internship experience a plus
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is looking for a Customer Support Agent to support users across our multiple solution lines. They will work collaboratively with solution line experts to thoroughly understand the unique value propositions, the distinct workflows, and the best customers solutions across each line.
We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds.
Responsibilities
- Execute policies and procedures to facilitate a high quality support experience for customers across solution lines.
- Hit target performance metrics and goals including first response time, time to resolution, and CSAT.
- Use support tools to respond to users, track trends, implement new process improvements, and track tickets. Track activities in CRM to share customer touchpoints with CSMs and account stakeholders.
- Ensure updated content across customer-facing resources through article development, macro creation, and video development.
- Act as a liaison between the customer support team and other internal and external teams.
- Identify and share customer trends and product feedback to improve the customer experience and drive further retention.
- Utilize Jira to consolidate, solidify, and share end user product feedback with the product team.
- Be a power user of LeafLink to develop and maintain a thorough understanding of the product and internal systems.
- Help both customers and colleagues succeed through knowledge sharing and identifying creative solutions and work-arounds to multiple workflow needs.
- Performs other related duties as assigned.
Qualifications
- 2+ years of experience with customer support for a SaaS platform. Marketplace and/or ecommerce experience is a plus.
- Track record for supporting customer service function while a company is growing at scale.
- Experience with servicing multiple business lines and users across multiple platforms.
- Ability to partner with business teams on commercial concepts and distribution strategies to ensure a collaborative customer engagement approach.
- Excellent communication skills to respond to users through email, ticketing system, and phone.
- Experience using Zendesk, Jira, and Salesforce required.
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With thousands of retailers and thousands of brands across 26 territories in the US and Canada, we are setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, including Thrive Capital and Lerer Hippeau is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2020', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink is seeking a Director, People Operations to join our fast-growing team. In this role, you will be reporting to the VP, People and will be tasked with managing the daily functioning of the People department including managing a People Coordinator. As part of a growing team and company, the Director, People Operations will also be involved in creating and implementing new systems, methodologies and best practices for LeafLink.
Responsibilities
- Manage all core human resources functions in addition to administration
- Serve as the point person to ensure regulatory compliance and companywide upkeep of federal, state and local employment legislation
- Partner with the VP, People to manage employee relations, counseling and conflict resolution
- Implement annual benefits program strategy globally, including 401(k) improving efficiency and cost effectiveness in conjunction with VP, People
- Participate in performance management decision-making, including PIPs, terminations trainings and systems review/selection
- Act as main point of contact for any internal and external audits regarding HR processes ensuring compliance to existing audit standards
- Play a critical role in the selection and implementation of companywide HRIS
- Work closely with VP, People to implement and develop effective company wide policies and processes that further the mission, values and strategic vision of LeafLink
- Collaborate on a strategic and tactical level with operating leaders on a variety of people and business-related initiatives to support organization and operational goals
- Conduct exit interviews, report results to leadership and partner with VP, People to develop an effective solutions driven strategy focused on optimal Employee Experience
- Available to act on all other duties as assigned
Who You Are
- You've worked in fast paced high growth environments
- You have experience ensuring compliance with regulatory activities including department of labor, workers compensation, unemployment etc.
- You have a proven track record with creating solid relationships with internal business partners
- You have interest in examining data and HR metrics to improve the organization
- You understand the core principles about comp strategy and planning
- You have experience with performance management systems
- You have the discipline, organization, attention to detail and agility move between different responsibilities
- You build trust and integrity
- You are engaging and diplomatic with the ability to be empathetic and understand relationships
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,700 retailers and more than 1,800 brands across 27 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $3 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2021', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink's Shipping and Delivery Experience team is seeking Senior Director, Logistics Operations. In this role, you will be a critical contributor to define a scalable supply chain strategy for the fragmented cannabis industry. As the Sr. Director, Logistics Operations, you will be responsible for overseeing the success of strategic enterprise relationships across regional and national operators.
Working alongside executive leadership, you will develop localized operating strategies that are unique to the local market dynamics including: the operational partner, LeafLink's influence in the market, and the underlying operating structure of the local industry. Once defined it will be your responsibility to work alongside the Operations and Sales team to bring your operation to life. The breadth of this role requires that you have the ability to both execute on the executive team's strategy while also ensuring that the organization is constantly innovating on behalf of our Customers to improve the industry's supply chain.
Who You Are
- Have an innate ability to distinguish between one-way and two-way doors allowing you to move fast when an opportunity arises and be very diligent and deliberate when required
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You are a relationship driven professional with above average empathy allowing you to understand our partners motivations and pains.
- You work well independently as well as with other members of the team, both in person and remotely
- You are a multi-tasker and connector, as well as an organized operator who executes on both internal and external responsibilities
Responsibilities
- Partner with Logistics leadership and executive team to evaluate, recommend and operationalize strategic logistics operating partners
- Work alongside key members of the executive team as well as regional leadership to define and implement the logistics operating model necessary to successfully launch LeafLink's solutions in new markets
- Oversee the successful implementation and day to day execution of LeafLink's logistics solutions across each of its operating markets
- Partner with sales, P/E, compliance, and operational leadership to identify, recommend and implement operational policies necessary to streamline operational decision making and mitigate risk to the organization
- Work alongside strategic partners to develop and implement operational processes that cost effectively meet LeafLink's best-in-class delivery experience standards
Qualifications
- 10-15 years of experience in Supply Chain and Logistics Operations paired with a strong business acumen
- Bachelor's degree in Supply Chain/Logistics, Industrial Engineering, or related field
- MBA or equivalent preferred
- A natural inclination to influence and earn trust across teams operating within a matrixed organization to accomplish strategic goals
- Proven track record of working alongside strategic partners
- Strong analytical skill set with experience in using data to drive decisions
- Excellent communication skills with an ability to communicate both upwards to leadership as well as to operational partners
- Highly motivated, high energy self-starter
- Background in marketplace dynamics preferred
Benefits
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision)
- Company sponsored Annual Citibike Membership for NYC employees
- Commuter Benefits through a Flexible Spending Account
- A robust stock option plan to give our employees a direct stake in LeafLink's success
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work for in 2021 list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,500 retailers and more than 1,600 brands across 26 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Customer Success Manager to join our growing Customer Success team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform.
Your number one responsibility day-in and day-out is to delight our customers. You will be part of a team creating a world-class experience for our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will work with a large group of emerging accounts, providing high-quality customer service to accounts at scale. You will reflect LeafLink's core values in all of your customer interactions.
This role is highly collaborative. You will help develop this service line, which will be a new offering for 2021. You will be working cross-functionally across multiple teams, team members and markets. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
Responsibilities:
- In this role, you will manage a portfolio of emerging customers, owning their success by ensuring they realize the full value and potential of LeafLink.
- You will provide customer service at scale through a one-to-many approach. You'll use Salesforce and internal tools to create automated but strategic and personalized account engagements throughout the customer journey.
- You will identify highlights and key opportunities to deliver to customers through marketing campaigns.
- You will create and distribute resources to familiarize clients with features and best practices.
- You will maintain a deep understanding of the Customer Success by building relationships with clients, providing support to help grow their programs, and identifying and resolving potential issues before they become problems.
- Meet regular touchpoints targets with all clients through automated email and phone support.
- Help customers maximize their usage of and success with the platform.
- Identify new growth opportunities, working cross-functionally to find and create conversions or upsells.
- Maintain updated account notes in Salesforce.
- Become a LeafLink platform expert, staying up to date on the latest features and functionality.
- Facilitate product feedback for customers by documenting bugs and requests in Jira.
- Develop and meet quarterly OKRs.
Qualifications:
- 3+ years of experience managing relationships with a SaaS software solution. Experience with supporting a large group of emerging businesses/SMBs preferred.
- Demonstrated success in a high volume account management role.
- 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with non-technical end users.
- Strong communication, interpersonal, and presentation skills.
- Experience in using Salesforce CRM and a strong understanding of Hubspot or other marketing automation tools.
- Experience in online demonstrations and web-based trainings for groups.
- Track record of building and maintaining strong and lasting customer relationships to ensure maximum client success.
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
-
Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About LeafLink
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,500 retailers and more than 1,600 brands across 26 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
LeafLink seeks a Customer Success Manager to join our growing Customer Success team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform.
Your number one responsibility day-in and day-out is to delight our customers. You will be part of a team creating a world-class experience for our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will work with a large group of emerging accounts, providing high-quality customer service to accounts at scale. You will reflect LeafLink's core values in all of your customer interactions.
This role is highly collaborative. You will help develop this service line, which will be a new offering for 2021. You will be working cross-functionally across multiple teams, team members and markets. You need to be an excellent communicator and proactive self-starter who is comfortable with change, enjoys a fast pace, and can juggle many tasks and deadlines.
Responsibilities:
- In this role, you will manage a portfolio of emerging customers, owning their success by ensuring they realize the full value and potential of LeafLink.
- You will provide customer service at scale through a one-to-many approach. You'll use Salesforce and internal tools to create automated but strategic and personalized account engagements throughout the customer journey.
- You will identify highlights and key opportunities to deliver to customers through marketing campaigns.
- You will create and distribute resources to familiarize clients with features and best practices.
- You will maintain a deep understanding of the Customer Success by building relationships with clients, providing support to help grow their programs, and identifying and resolving potential issues before they become problems.
- Meet regular touchpoints targets with all clients through automated email and phone support.
- Help customers maximize their usage of and success with the platform.
- Identify new growth opportunities, working cross-functionally to find and create conversions or upsells.
- Maintain updated account notes in Salesforce.
- Become a LeafLink platform expert, staying up to date on the latest features and functionality.
- Facilitate product feedback for customers by documenting bugs and requests in Jira.
- Develop and meet quarterly OKRs.
Qualifications:
- 3+ years of experience managing relationships with a SaaS software solution. Experience with supporting a large group of emerging businesses/SMBs preferred.
- Demonstrated success in a high volume account management role.
- 3+ years communicating technical software including feature demonstrations, functionality overviews, and best practice sharing with non-technical end users.
- Strong communication, interpersonal, and presentation skills.
- Experience in using Salesforce CRM and a strong understanding of Hubspot or other marketing automation tools.
- Experience in online demonstrations and web-based trainings for groups.
- Track record of building and maintaining strong and lasting customer relationships to ensure maximum client success.
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
-
Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work list. Learn more about LeafLink's history and the path to our First Billion in Wholesale Cannabis Orders here.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,500 retailers and more than 1,600 brands across 26 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role
As the Onboarding and Support Manager, you will lead a team providing a world-class customer experience. This is a newly-formed role for a newly-formed team and you will provide thoughtful leadership, serve as a player coach, and be on the frontlines to help cover when the team needs it. Support and onboarding are two crucial functions for the customer lifecycle and this role will oversee the success of all LeafLink customers serviced within them.
This role will combine strong technical and customer-facing skills to deliver for our customers. You will ensure we are providing exceptional experiences by leading a high-performing team and implementing best in class processes.
Responsibilities:
- Create a culture of engagement and excitement that drives high performance and team satisfaction. Lead a team of 5 including remote and international employees.
- Develop new and iterate on existing processes towards continuous improvement.
- Create and track team goals, performance and KPIs. Set the standards of excellence for delivery of customer support.
- Conduct performance reviews, provide coaching, and give constructive feedback to enable the onboarding and support team towards achieving their goals.
- Lead team meetings and regular check-ins. Serve as the connection point from outside teams including Product, Marketing, etc, informing the Onboarding and Support team of process changes, new initiatives and changes to workflows.
- Proactively manage customer escalations and high-profile customer inquiries.
- Design, implement and scale a strategy for onboarding success across different customer segments.
- Oversee team stack, identify new technology enablement tools and ensure team's training on and adoption of all tools.
- Work directly with product teams to report out customer issues and feedback from onboarding and support.
- Oversee the growth of the support organization's handling of additional business lines including ensuring proper training and documentation on all new responsibilities.
- Launch new lines of communication including phone and chat support.
Qualifications:
- You have 4+ years in a customer-facing role within frontline support and/or onboarding.
- You also have 4+ years of leadership experience including coaching and training junior employees.
- Ability to set teamwide and individual-level goals and communicate the strategy, tactics and approaches necessary for achieving those goals.
- Demonstrated ability in driving customer retention and fostering meaningful customer engagements.
- You have excellent written and verbal communications skills.
- Experienced in project management principles to create and easily track scalable onboarding project plans.
- Demonstrated experience identifying new opportunities that help the team scale while continuing to provide world-class customer support.
- Experience with Salesforce, Zendesk, IVR systems and Jira required. Experience with Hubspot and Salesforce Service Cloud a plus.
- Experience having built a CS and/or Onboarding team a plus.
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
-
Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
LeafLink's employee-centric culture has earned us a coveted spot on BuiltInNYC's Best Places to Work list.
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,000 retailers and more than 1,500 brands, 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
LeafLink is seeking a Director, Employee Engagement to join our fast-growing team. In this role, you will be reporting to the VP, People and will be tasked with managing all efforts that help drive employee excitement, retention and overall engagement. As part of a growing team and company, the Director, Employee Engagement will also help to shape the overall LeafLink culture and values through innovative programming and best-in-class initiatives. This position will also serve as our in-house champion for all Diversity & Inclusion as well as general LeafLink philanthropic initiatives.
Responsibilities:
General Employee Experience
- Partner with VP, People to develop a consistent Employee Value Proposition (EVP) and vision for the LeafLink overall employee experience.
- Partner with People Team Leadership to ensure that EVP is being applied consistently across all People functions, programs and processes.
- Lead initiatives that serve to enhance the employee experience (eg. on-boarding, employee recognition, internal events/celebrations) using innovative thinking and external best practices.
- Partner with key business leaders to ensure a consistent experience is delivered to all employees, regardless of functional area.
- Identify key employee opinions and needs through the use of surveys, focus groups and other innovative methods.
- Devise a plan for continuous employee engagement through effective action planning processes that will improve quality of the employee experience.
Diversity, Inclusion and Belonging
- Understand current state of LeafLink's growth, business strategy and OKRs, and develop and partner with VP, People to develop a strategy that aligns D&IB goals with the business outcomes.
- Partner with the executive team on quarterly plans, providing guidance and coaching on sponsored initiatives as well as overall diversity issues.
- Integrate LeafLink's DI&B beliefs and values throughout our culture through innovative solutions that broaden and advance the employee experience.
- Establish data-driven DI&B methods that will drive critical business challenges.
- Be a strong voice for inclusion and diversity at LeafLink and in the broader cannabis industry by communicating effectively and regularly with internal and external audiences.
- Formalize an Employee Resource Group (ERG) strategy and provide leadership and support to empower and strengthen internal communities.
Corporate Social Responsibility and Philanthropic Efforts
- Partner with the Executive team and Marketing to develop the overall LeafLink CSR strategy.
- Execute effective CSR programs that align to the LeafLink business objectives and foster a sense of community and inclusion within the employee population.
- Manage LeafLink charitable and philanthropic contributions with a focus on driving employee engagement and making a positive impact within the broader cannabis industry. .
- Establish relationships and represent LeafLink with local community groups, nonprofits and industry organizations.
- Collaborate with Marketing teams to promote CSR and sustainability initiatives to internal stakeholders, including potential and current LeafLink employees and the cannabis community-at-large through various channels, including social media.
Internal Communications
- Develop and drive communications that engage and inspire LeafLink employees around the company's mission and vision.
- Serve as a trusted internal communications partner and strategic advisor for senior internal client groups.
- Experiment with new, creative ways to reach employees with the news and information they care about, and drive their engagement in prioritized company initiatives.
- Partner with the Executive team to plan content for major emails, scripts and presentations internally.
- Work in partnership with Marketing to create employee videos, graphics, blogs, etc. for LeafLink employees across the entire company.
- Support the content development and overall project management of all hands meetings, Q&A sessions and other internal events with a focus on driving post event measurement.
Qualifications:
- You've worked in fast paced high growth environments.
- You have experience building employee engagement strategies and programming from scratch.
- You have a proven track record with creating solid relationships with internal business partners.
- You have a strong passion for creating inclusive corporate cultures with demonstrated history of executing Diversity initiatives.
- You understand the importance of creating a strong Employee Value Proposition.
- You have the discipline, organization, attention to detail and agility move between different responsibilities.
- You excel at written and verbal communication in a way that inspires and motivates your peers.
- You exercise sound judgment and sensitivity when framing internal communications.
- You enjoy partnering closely with varying cross-functional partners of all levels.
- You are engaging and diplomatic with the ability to be empathetic and understand relationships.
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
Apply for this job with LeafLink
Apply now →
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LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 5,000 retailers and more than 1,500 brands across 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $2 billion in wholesale cannabis orders.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
LeafLink is seeking a Director, Talent Acquisition to join our fast-growing team. In this role, you will be reporting to the VP, People and will be tasked with managing the daily functioning of the Talent Acquisition department including direct management of the team. As part of a growing team and company, the Director, Talent Acquisition will also lead the creation and implementation of new systems, methodologies and best practices for LeafLink's recruiting efforts.
Responsibilities:
- Build and fine-tune recruiting programs, processes and infrastructure to ensure the effectiveness and efficiency of LeafLink recruiting operations.
- Lead the design, development and management of end to end talent acquisition practices including, but not limited to: Sourcing, Recruiting, Employment Branding, Diversity & Inclusion, Recruitment Operations & Analytics, Early Career Programming.
- Set direction, priorities and metrics to inspire a team of Talent Acquisition professionals; seen as a coach and leads the talent acquisition team in pursuit of company goals.
- Build a data-driven recruiting organization with a focus on developing recruiting metrics and analytics that provide insights to business partners, drive decision making and measure ROI.
- Serve as key partner to business leaders by providing market/industry/competitive intelligence and candidate insights to influence and help shape talent decisions.
- Build trust and credibility with leaders and hiring managers to understand and exceed their hiring expectations.
- Partner with HR leadership to provide excellent strategic partnership and guidance to business, identify efficiencies and build strong operating systems on issues that will result in the long-term success of candidates once they join LeafLink.
- Stay abreast of cutting-edge recruitment technologies and innovations and evolve Leaflink systems and processes to scale for future growth and needs.
- Own your own open requisitions, sourcing, identifying and interviewing high potential candidates for LeafLink's most critical positions.
- Champion the LeafLink culture both internally and externally.
- Perform other related duties and assignments as required.
Qualifications:
- Experience in fast paced high growth environments
- You have experience leading large scale headcount growth within a relatively short period of time
- You have a proven track record with creating solid relationships with internal business partners
- You have interest in examining data and Recruiting metrics to improve the organization
- You understand the importance of creating a strong Employment Brand
- Experience with Talent Acquisition management systems and tools
- You have the discipline, organization, attention to detail and agility move between different responsibilities
- You build trust and integrity
- You enjoy people management and have demonstrated experience building and scaling in-house recruiting teams.
- You are engaging and diplomatic with the ability to be empathetic and understand relationships
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
- Competitive compensation and 401k
- Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
LeafLink is the regulated cannabis industry's largest wholesale marketplace, providing licensed dispensaries the ability to order from their favorite brands, as well as a suite of software tools for those brands to manage and scale their operations.
With over 4,500 retailers and more than 1,500 brands across 25 territories in the US and Canada, LeafLink is setting the industry standard for how cannabis businesses grow together. LeafLink annually processes and manages more than $1 billion in wholesale cannabis orders - you can learn more about our history and path to $1B here http://firstbillion.leaflink.com/.
Our team, backed by funding from leading VC's, is poised to define the cannabis supply chain through technology. LeafLink was named one of Built In NYC's 'Best Places to Work in 2020', as well as one of Fast Company's 'Top 10 Most Innovative Companies in Enterprise for 2018', joining the ranks of Amazon, Slack, and VMWare - and we're just getting started!
The Role:
LeafLink Logistics is seeking an ambitious Operations Analyst to help grow the newest LeafLink team. This role is the front-lines for the LeafLink Logistics team and is the eyes and ears for our customers. This individual will thrive off a fast-paced environment, ensuring an amazing delivery experience for LeafLink's marketplace clients. In addition, this individual will be a central liaison between our brands, retailers and delivery partners. Working alongside these key stakeholders, this highly collaborative team member will provide invaluable input in the product improvements. Finally, this self-starter should enjoy a fast-paced environment and has a general disdain for the status quo, constantly looking to make things better.
Responsibilities:
- Manage the day to day operations to ensure a great delivery experience: route planning, client communications and customer service, and troubleshooting
- Provide daily, weekly and monthly operations reporting
- Develop and monitor partner KPIs
- Provide data-driven input based on client feedback and market trends
Requirements:
- Ability to thrive in a fast-paced, high growth, rapidly changing environment that requires tenacity to exploit opportunities and a steady demeanor to handle challenges
- You are the poster child for startup hustle: change is your only constant, no challenge is too big, and no task is too small
- Comfortable with finding resolution through ambiguity
- Self-motivated and excited by the potential to own what you do, you have the willingness to learn and adapt as needed
- You work well independently as well as with other members of the team, both in person and remotely
- You have excellent presentation and communication skills, are outgoing and sociable, and enjoy meeting new people
- You are a multi-tasker and connector, as well as an organized operator who executes on both internal and external responsibilities
- You have knowledge of key project management concepts including phases, plans, deliverables, scope, and tasks
- You have excellent verbal and written communications skills
Qualifications:
- Excellent verbal and written communication skills
- Demonstrated ability to learn new concepts and skills quickly
- High energy individual with a positive collaborative attitude
- Ability to work proficiently within Microsoft Office and Google Suite.
- Bachelor's degree in Supply Chain, Operations, Industrial Engineering or related field
- Internship experience a plus
Benefits:
- Flexible PTO to give our employees a little extra R&R when they need it
-
Competitive compensation and 401k
-
Comprehensive health coverage (medical, dental, vision) plus flexible spending accounts (FSA)
- A robust stock option plan to give our employees a direct stake in LeafLink's success
- Generous referral bonuses because we believe no one can spot great talent better than our own team
Apply for this job with LeafLink
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.