We know of 7 jobs at Solful as of April 2024, including roles such as Packaging Technician, Assistant General Manager of Customer Experience, District Manager, and Floor Supervisor - Customer Experience.
More than 30+ days
Position: AssistantGeneral Manager- Customer Experience
Department: Retail
Regular Full Time: Non-Exempt
Reports to: General Manager
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Assistant General Manager of Customer Experience is the leader of all front of house operations and is directly responsible delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values.
WHO YOU ARE
We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.
You have a passion for making a positive impact in people’s lives
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company goals and objectives
- Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
- Take ownership in empowering team members to achieve their career objectives through positive performance management that is focused on training, coaching, and developing
You have deep knowledge of retail systems, procedures, and overall store operations
- Have an expert understanding of retail POS systems, inventory management, internal communication, and cannabis-specific operational requirements/systems within the state of California. An understanding of METRC and Cannabis related compliance a plus but a not requirement
- A deep understanding of how to create and run an operational retail store environment where multiple facets of the business are running seamlessly together to maximize productivity and efficiency
- Know how to control expenses to maximize store efficiency and profitability
You understand that structure and compliance are critical to success
- Collaborate with the Operations team to implement retail and compliance SOPs
- Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business
- Able to implement OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members
AGM- CUSTOMER EXPERIENCE RESPONSIBILITIES
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company objectives and values
- Responsible for growing sales revenue through the execution of Solful’s customer experience culture
- Monitor Sales and all KPIs by analyzing company statistical reports and by monitoring the team’s customer experience interactions
- Directly supervises all store day to day front of house operations including customer entrance, sales floor, dispatch/delivery, and POS
- Implement and maintain all Standard Operating Procedures
- Assist the General Manager in providing feedback on SOPs being developed
- Ensure that the Floor Supervisor team embodies Solful’s “Leadership Traits”
- Establish effective and positive communication amongst all team members and facilitates communications from the team to the General Manager
- Assist GM in leadership meetings - preparation, participation, and action items related to regular meetings
- Assist GM in interviewing for top talent that positively contributes to the customer experience by utilizing tools and practices that align with Solful’s objectives and values
- Reinforce the ongoing customer experience, operational, and product knowledge training in conjunction with Solful’s Learning and Development Manager to support team member growth and development
- Executes ongoing performance management and assists GM in annual performance reviews of direct reports
- Partners with the Assistant GM of Inventory Control to ensure a well organized and fully stocked sales floor
- Participates in Loss Prevention and monitors for Internal, External, and Paperwork shrink
- Participates in weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance
- Maintain all cannabis compliance guidelines and SOPs
- Ensures compliance on all SOPs in regards to cash handling, keeps flawless records, and ensures timely pickups in conjunction with Armored Services
- Oversees security protocols and instore radio communication
- Completes daily schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
- Store Expense Management - manages store expenses in line with store level budgets
- Collect team feedback for Supplies for all aspects of the business, including necessary work materials, equipment, cash and change, and team member food/beverages
- Communicates facilities needs to General Manager in a timely manner
- Participates in executing and driving in store events
- Execution of store visual guidelines including floor planograms and promotional/event set up
- Oversees the POS and ensures that all cashiers are adhering to Solful’s cash handling procedures
- Reports team member accidents to the GM and assists in documentation
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents reported to the General Manager
Physical Requirements
- May have to lift up to 40 lbs.
- Ability to move about a retail store for long periods of time during a workday
- Possible significant manual dexterity at times for keying in data
Expected Work Hours
- Required to work evenings, weekends, and holidays
- May be required to work more than 8 hours in a day
- May be required to work more than 40 hours in a week
Travel
- May be required to travel at least 10% of the time
Required Experience
- A minimum of 2 years of leadership experience in a retail store environment
- POS System Experience
- Customer Service Experience
- Must be at least 21 years of age
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Work Location: One location
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position: Packaging Technician
Department: Distribution
Reports to: Packaging Lead
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for our consumers. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Packaging Technician is responsible for correctly, safely, and efficiently packaging cannabis products. This role will prepare, package and label cannabis goods in compliance with state and local regulations.
PACKAGING TECHNICIAN RESPONSIBILITIES
- Weigh and process cannabis products.
- Label jars and packaging subject to Solful QA standards.
- Ensure accurate labeling and secure transportation of products.
- Enter data into tracking systems.
- Follow all relevant Standard Operating Procedures efficiently and accurately.
- Maintain excellent organization and communication.
- Maintain highest quality standards while handling products.
- Break plant material off stem and stalk in order to separate unusable waste from usable product.
- Operate and troubleshoot packaging equipment according to scheduled production needs.
POSITION REQUIREMENTS
- Able to work well in a group and independently and demonstrate self-motivation and initiative.
- Able to adapt quickly to changes in policy, procedure, and technique.
- Able to understand policies and procedures and follow appropriately.
- Able to follow basic instructions as well as be able to take constructive direction from their managers to help maintain quality standards and production goals.
- Reliability, punctuality, initiative, adaptability, patience and integrity.
- Ability to effectively read, write, and communicate in the English language.
PHYSICAL REQUIREMENTS:
- Must be able to lift up to 45 pounds, carry, push, pull or otherwise move objects while completing essential functions, and stand for long periods of time.
- Must be able to type, talk, hear, see, and perform repetitive motions.
- Must have a clean driving record.
EXPECTED WORK HOURS
- This is a part-time, temporary position and will be scheduled based on the needs of the business.
- Overtime and weekend work may be required from time to time.
TRAVEL
- May be required to travel at least 10% of the time
REQUIRED EXPERIENCE
- Distribution operations experience preferred
- High school diploma preferred
Job Types: Part-time, Contract, Temporary
Pay: $18.00 per hour
Schedule:
- 4 hour shift
- 8 hour shift
Ability to commute/relocate:
- Santa Rosa, CA 95405: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Manufacturing: 1 year (Preferred)
Work Location: One location
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position: District Manager
Department: Retail
Regular Full Time: Exempt
Reports to: Chief Retail Operations Officer
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The District Manager is the leader of multi-unit store operations and is directly responsible for delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values across all retail locations.
WHO YOU ARE
We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.
You have a passion for making a positive impact in people’s lives
- Deliver an exceptional brand experience for our customers by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and district culture that aligns with our company goals and objectives
- Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
- Take ownership in empowering team members to achieve their career objectives through positive performance management that is focused on training, coaching, and developing
You have deep knowledge of retail systems, procedures, and overall store operations
- An expert understanding of retail POS systems, inventory management, internal communication, and retail operations
- Having a cannabis-specific operational understanding of requirements/systems within the state of California and an understanding of METRC and Cannabis related compliance a plus but a not requirement
- Experience creating and managing multiple retail store environments where several facets of the business are running seamlessly together to maximize productivity and efficiency
- Knowledge of how to control expenses to maximize store efficiency and profitability across multiple retail store locations
You understand that structure and compliance are critical to success
- Collaborate with the CROO and store leadership teams to create and implement retail and compliance SOPs
- Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business in all retail locations
- Able to implement OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members across all retail stores
DISTRICT MANAGER RESPONSIBILITIES
- Responsible for growing sales revenue through the execution of Solful’s customer experience culture in conjunction with store leadership
- Monitor sales and all KPIs by analyzing company statistical reports and by monitoring the store team’s customer experience interactions
- Ensure all stores properly execute daily operations
- Conduct in-person store visits to review store operations and to develop and coach store teams
- Implement and maintain all standard operating procedures across all retail locations
- Assist the Operations Team in the development and implementation of all SOPs
- Ensure that store leadership and district culture embodies Solful’s Leadership Traits
- Establish effective and positive communication amongst all team members, and facilitate communication from store leadership to the home office
- Prepare, participate, and action items related to regular leadership meetings
- Network and hire top talent that positively contribute to the business by utilizing tools and practices that align with Solful’s objectives and values
- Oversee the ongoing customer experience, operational, and product knowledge training in conjunction with Solful’s Director of Talent and Development in order to support team member growth and development
- Execute ongoing performance management and Annual Performance Reviews
- Lead and oversee the General Manager, the Assistant General Manager of Inventory Control, and all inventory functions of the stores
- Lead and oversee the General Manager, the Assistant General Manager of CustomerExperience, and all floor, dispatch, and delivery functions of the stores
- Oversee Loss Prevention and monitor for internal, external, and paperwork shrink in conjunction with the General Manager for each retail location
- Oversee weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance in conjunction with store leadership
- Implement and maintain all cannabis compliance guidelines and SOPs
- Ensure district compliance on all SOPs in regards to cash handling, keep flawless records, and ensure timely pickups in conjunction with Armored Services across all retail stores
- Oversee and approve weekly schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
- Manage store and district expenses to be in line with operational budgets
- Oversee and order supplies for all aspects of the business, including necessary work materials, equipment, cash and change, and team member food/beverages
- Monitor, document, and quickly respond to facility needs in all retail locations
- Oversee, manage, and drive in-store events at all levels of the store in conjunction with marketing and in-store leadership
- Oversee the creation and execution of all store visual guidelines including floor planograms and promotional/event set up in all stores
- Oversee the organization of a clean, well-stocked retail environment where promotional messaging is clearly communicated to the customer in all stores
- Oversee the POS SOPs and ensure that all stores are adhering to Solful’s cash handling procedures
- Report and document team member accidents, conduct initial investigation and determination of root cause in the interest of maintaining a safe work environment
- Promote and practice safe work habits, report potential safety hazards, operational inconsistencies and team member incidents reported to the Operations team
Physical Requirements
- May have to lift up to 40 lbs.
- Ability to move about a retail store for long periods of time during a workday
- Possible significant manual dexterity at times for keying in data
Expected Work Hours
- Required to work evenings, weekends, and holidays
- May be required to work more than 8 hours in a day
- May be required to work more than 40 hours in a week
Travel
- May be required to travel at least 50% of the time across the California Bay Area
Required Experience
- A minimum of 3 years of leadership experience managing multiple retail store locations
- POS System Experience
- Inventory Management Experience
- Proven track record of coaching and developing top retail talent
- Must be at least 21 years of age
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Work Location: On the road
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Floor Supervisor of Customer Experience is a leader of all front of house operations and is directly responsible delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values.
WHO YOU ARE
We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.
You have a passion for making a positive impact in people’s lives
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company goals and objectives
- Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
- Take ownership in empowering team members to achieve their career objectives through positive performance management that is focused on training, coaching, and developing
You have deep knowledge of retail systems, procedures, and overall store operations
- Have an expert understanding of retail POS systems, inventory management, internal communication, and cannabis-specific operational requirements/systems within the state of California. An understanding of METRC and Cannabis related compliance a plus but a not requirement
- A deep understanding of how to create run an operational retail store environment where multiple facets of the business are running seamlessly together to maximize productivity and efficiency
- Know how to control expenses to maximize store efficiency and profitability
You understand that structure and compliance are critical to success
- Collaborate with the Store Leadership team to implement retail and compliance SOPs
- Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business
- Able to implement OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members
FLOOR SUPERVISOR RESPONSIBILITIES
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company objectives and values
- Responsible for growing sales revenue through the execution of Solful’s customer experience culture
- Implement and maintain all Standard Operating Procedures
- Demonstrate Solful’s “Leadership Traits”
- Directly supervises all store day to day front of house operations including customer entrance, consulting appointments, sales floor, dispatch/delivery, and POS
- Executes and oversees all opening and closing procedures and ensures accurate safe, register, and deposit counts while keeping accurate documentation
- Completes daily schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
- Oversees the POS and ensures that all cashiers are adhering to Solful’s cash handling procedures
- Maintain a clean, well stocked, well lit sales floor where promotions and events are clearly communicated to the customer
- Partners with the Assistant GM of Inventory Control to ensure a well organized and fully stocked sales floor
- Execution of store visual guidelines including floor planograms and promotional/event set up in conjunction with GM and AGMs
- Monitor Sales and all KPIs by analyzing company statistical reports and by monitoring the team’s customer experience interactions
- Participates in executing and driving in store events
- Assist the Store Leadership team in providing feedback on SOPs being developed
- Establish effective and positive communication amongst all team members and facilitates communications from the team to the Assistant General Manager
- Assist GM and AGM in leadership meetings - preparation, participation, and action items related to regular meetings
- Reinforce the ongoing customer experience, operational, and product knowledge training in conjunction with Solful’s Learning and Development Manager to support team member growth and development
- Executes ongoing performance management and assists AGM in annual performance reviews of direct reports
- Participates in Loss Prevention and monitors for Internal, External, and Paperwork shrink
- Participates in weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance
- Maintain all cannabis compliance guidelines and SOPs
- Ensures compliance on all SOPs in regards to cash handling and keeps flawless records
- Oversees security protocols and instore radio communication
- Collect team feedback for supplies for all aspects of the business, including necessary work materials, equipment, cash and change, and team member food/beverages
- Communicates facilities needs to General Manager in a timely manner
- Reports team member accidents to the GM and assists in documentation
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents reported to the General Manager
Physical Requirements
- May have to lift up to 40 lbs.
- Ability to move about a retail store for long periods of time during a workday
- Possible significant manual dexterity at times for keying in data
Expected Work Hours
- Required to work evenings, weekends, and holidays
- May be required to work more than 8 hours in a day
- May be required to work more than 40 hours in a week
Travel
- May be required to travel at least 10% of the time
Required Experience
- A minimum of 1 year of leadership experience in a retail store environment
- POS System Experience
- Customer Service Experience
- Must be a minimum of 21 years of age
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for you. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Health and Happiness Consultant is the foundation of the Solful brand on the selling floor and is directly responsible for delivering an exceptional customer and team member experience by demonstrating a strong commitment to Solful’s Standard, Mission and Values.
WHO YOU ARE
We’re believers in the positive power of cannabis and we need team members who share in this belief. Whether working with seasoned cannabis users or curious newbies, our team members are responsible for offering expertise and perspective on the ways cannabis products can help restore balance in the human body. Our team acts as both listeners and educators who are skilled at sharing their knowledge with our customers in relevant and approachable ways. They bring positivity, perspective, and compassion to every interaction with Solful customers.
You have a passion for making a positive impact in people’s lives
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company goals and objectives
- Create an environment that cultivates a healthy, happy, and meaningful workplace culture that’s supports and celebrates diversity
- Take ownership in achieving your own career objectives in conjunction with your supervisor through positive performance management that is focused on training and developing your skills
You have knowledge of retail systems, procedures, and overall store operations
- Have an understanding of retail POS systems, inventory management, internal communication, and cannabis-specific operational requirements/systems within the state of California.
- An understanding of how to operate in a retail store environment where multiple facets of the business are running seamlessly together to maximize productivity and efficiency
- Take pride in ensuring the workplace is clean and organized to create an amazing shopping experience for the Solful customer
You understand that structure and compliance are critical to success
- Collaborate with the Store Leadership team to adhere to retail and compliance SOPs
- Have a relentless approach to ensure all cannabis compliance guidelines are followed across all aspects of the business in conjunction with Store Leadership
- Able to adhere to OSHA, Security and Safety guidelines to ensure we are creating a healthy and safe working environment for our customers and team members
HEALTH AND HAPPINESS RESPONSIBILITIES
- Deliver an exceptional brand experience for our customer by understanding and solving their needs while creating ways to positively impact their lives
- Create an exceptional team environment and culture that aligns with our company objectives and values
- Responsible for growing sales revenue through the execution of Solful’s customer experience culture
- Adhere to all Standard Operating Procedures
- Demonstrate Solful’s “Leadership Traits”
- Become and expert in Product Knowledge to provide customized product recommendations that are insightful and thoughtful to each individual customer
- Execute all store day to day front of house operations including customer entrance, consulting appointments, sales floor, dispatch/delivery, and POS
- Assists Store Leadership in all opening and closing procedures
- Follows daily schedules that support the needs of the business while adhering to all break, meals, and overtime guidelines
- Follows all POS guidelines while adhering to Solful’s cash handling procedures
- Partners with Store Leadership to ensure a clean, well-organized and fully stocked sales floor
- Execution of store visual guidelines including floor planograms and promotional/event set up in conjunction with GM and AGMs
- Participates in executing and driving in-store events
- Assist the Store Leadership team in providing feedback on SOPs being developed
- Establish effective and positive communication amongst all team members and Store Leadership
- Assist GM and AGM in leadership meetings - preparation, participation, and action items related to regular meetings
- Partner with your Supervisor and Solful’s Director of Talent and Development to take ownership in your own growth and development
- Participates in ongoing performance management and works closely with Store Leadership during the annual performance review process
- Participates in Loss Prevention and monitors for Internal, External, and Paperwork shrink
- Participates in weekly cycle counts to ensure inventory accuracy and adhere to all cannabis regulated compliance
- Adheres to all cannabis compliance guidelines and SOPs
- Adheres to all security protocols and instore radio communication guidelines
- Communicates supply needs to Store Leadership
- Communicates facilities needs to Store Leadership in a timely manner
- Reports customer and team member accidents to Store Leadership
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents reported to Store Leadership
Physical Requirements
- May have to lift up to 40 lbs.
- Ability to move about a retail store for long periods of time during a workday
- Possible significant manual dexterity at times for keying in data
Expected Work Hours
- Required to work evenings, weekends, and holidays
- May be required to work more than 8 hours in a day
- May be required to work more than 40 hours in a week
Travel
- May be required to travel up to 10% of the time
Required Experience
- A minimum of 1 year of experience in a retail store environment
- POS System Experience
- Customer Service Experience
- Must be a minimum of 21 years of age
Note: Confidence can sometimes hold us back from applying for a job. Here’s a secret we've learned: there's no such thing as a "perfect" candidate. Solful is looking for exceptional people who want to make a positive impact through their work and help create an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Tips
Ability to commute/relocate:
- Sebastopol, CA 95472: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position: Packaging Technician
Department: Distribution
Regular Full Time: Non-Exempt
Reports to: Packaging Lead
WHO WE ARE
We believe in the power of cannabis to cultivate health and happiness and to help people lead healthier, richer lives in our communities. We’ve seen how cannabis has helped our own families and friends fight an illness, manage anxiety, and bring new types of creativity into their lives. It’s the reason we founded Solful as a different kind of cannabis retail experience. We’re on a mission to not only educate our guests but to learn from them as well. We want to dispel old stereotypes about cannabis and replace them with objective information and learned understanding about how cannabis can improve lives. We want to lead a movement that brings cannabis into the mainstream conversation about the health of our bodies, spirits, and our ever-evolving culture. We’ve started in Northern California and have ambitions to influence conversations and experiences around cannabis nationally.
THE SOLFUL STANDARD
The Solful team has committed ourselves to understanding the processes and practices that go into bringing cannabis to people—and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products for our consumers. And it’s the basis for creating a one-of-a-kind experience for the people we serve.
POSITION SUMMARY
The Packaging Technician is responsible for correctly, safely, and efficiently packaging cannabis products. This role will prepare, package and label cannabis goods in compliance with state and local regulations.
PACKAGING TECHNICIAN RESPONSIBILITIES
- Weigh and process cannabis products.
- Label jars and packaging subject to Solful QA standards.
- Ensure accurate labeling and secure transportation of products.
- Enter data into tracking systems.
- Follow all relevant Standard Operating Procedures efficiently and accurately.
- Maintain excellent organization and communication.
- Maintain highest quality standards while handling products.
- Break plant material off stem and stalk in order to separate unusable waste from usable product.
- Operate and troubleshoot packaging equipment according to scheduled production needs.
POSITION REQUIREMENTS
- Able to work well in a group and independently and demonstrate self-motivation and initiative.
- Able to adapt quickly to changes in policy, procedure, and technique.
- Able to understand policies and procedures and follow appropriately.
- Able to follow basic instructions as well as be able to take constructive direction from their managers to help maintain quality standards and production goals.
- Reliability, punctuality, initiative, adaptability, patience and integrity.
- Ability to effectively read, write, and communicate in the English language.
PHYSICAL REQUIREMENTS
- Must be able to lift up to 45 pounds, carry, push, pull or otherwise move objects while completing essential functions, and stand for long periods of time.
- Must be able to type, talk, hear, see, and perform repetitive motions.
- Must have a clean driving record.
EXPECTED WORK HOURS
- This is a part time position and will be scheduled based on the needs of the business.
- Overtime and weekend work may be required from time to time.
- May be required to work evenings, weekends, and holidays.
- May be required to work more than 8 hours in a day.
- May be required to work more than 40 hours in a week.
REQUIRED EXPERIENCE
- Cannabis distribution operations experience preferred
- High school diploma preferred
Job Type: Part-time
Pay: From $17.50 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Santa Rosa, CA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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Shift Supervisor
JOB DESCRIPTION
The Shift Supervisor plays a vital role in ensuring that Solful delivers an unparalleled customer experience that embodies the “Solful Standard.” The Shift Supervisor assists the Store Manager and Assistant Manager in overseeing the customer experience on a day-to-day basis and directing Check In Hosts and Health and Happiness Consultants according to daily checklists and task delegation tools. The Shift Supervisor is responsible for ensuring that customers receive knowledgeable, efficient, and friendly service, and helps support communication between management and the team, assists in training, and upholds safety standards, product knowledge and education. The Shift Supervisor should encourage and model safe work practices and demonstrate a strong commitment to Solful’s Mission, Values, and Team MemberHandbook. This position directly supervises the Check-In Host and Health and HappinessConsultant positions and acts as the responsible team member on duty in the absence of theManager and/or Assistant Manager.
ABOUT SOLFUL
Solful is a branded cannabis dispensary with the mission of "Cultivating Health & Happiness inOur Community". We strive to create an approachable retail experience and to set the standard for the emerging cannabis industry. We are dedicated to fostering education about the benefits of cannabis, helping ensure product safety and quality, and supporting local producers of organic, sustainable cannabis and cannabis-derived products.Solful believes that its success is highly dependent on properly serving all of its key stakeholders which include our guests, team members, supply partners, and neighbors. The Solful team is committed to understanding the processes and practices that go into bringing cannabis to people--and what makes some products stand out from the rest. The Solful Standard describes the care, consideration, and rigor we put into finding the highest quality, most effective, and consistently amazing products.And it's the basis for creating a one-of-a-kind experience for the people we serve. See more here.
JOB DUTIES Below is a list of jobs duties that are specific to the Shift Supervisor position. However, the ShiftSupervisor may be asked to complete or oversee tasks that are outside the general job description.
DIRECTLY RESPONSIBLE FOR
- Supervision of sales floor, lobby, and back of house while on duty to deliver optimal customer experience and task management of the team in store
- Coordinating with management to communicate current promotions and other important communications to the team in store
- Maintaining an organized and well stocked retail environment
- Responsible for signage on the floor being accurate and in good condition
- Product retrieval from storage room for restocking
- Supervisor level register approvals
- Managing customer flow from the lobby to the retail space, indicating when to open additional registers, and ensuring team members take breaks and lunches at optimal times
- Performing all POS duties, front and back of house functions including opening and closing procedures, end-of-day cash handling, and cash register management
- Assisting to effective and positive communication among all team members
- Assisting Assistant Manager in maintaining proper coverage ensuring that the store maintains customer service standards and team members adhere to meal and break policy
- Ensuring all cash handling procedures are upheld while on duty; is accountable for store funds while running a shift
- Follows and directs team members to follow policies, procedures and adhere to merchandising and cleanliness standards
- Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the Manager or Assistant Manager.
- Reports/documents team member accidents and incidents in the interest of maintaining a safe and respectful work environment
RESPONSIBLE FOR OVERSEEING
- All customer related daily tasks such as greeting, consulting, transaction processing
- Opening/Closing duties including cash handling, restocking and cleaning the retail space, general cleaning of the store.
- Merchandising and organization of retail space
- Monitoring and ensuring exceptional customer experience
- At times, important inventory management functions such as inventory counts and product intake and processing
POSITION REQUIREMENTS
- 40 hours/week
- Must be willing to work weekends
- Previous shift lead and/or management experience
- High School Diploma or GED equivalent
- Retail, cash handling and Point of Sales (POS) experience
- Must be 21 years old and pass a criminal background check
TYPICAL PHYSICAL DEMANDS
- Work may require prolonged sitting/standing, some bending, stooping and stretching.
- Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator, and other office equipment.
- Requires normal range of hearing.
- Requires close vision with the ability to see color and adjust focus. Requires lifting up to
50 pounds occasionally.
TYPICAL WORK ENVIRONMENT
- Work is performed in a busy cannabis dispensary and involves frequent contact with staff and the public.
- Expect the day to be fast paced and fun!
- As with any retail environment, work may be stressful at times and include dealing with difficult customers or upset team members.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekends
COVID-19 considerations:Follow all required guidelines from CDC, CA and local authorities
This Company Describes Its Culture as:
- Innovative -- innovative and risk-taking
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Company's website:
- www.solful.com
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Solful
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.