Cannabis Dispatcher Jobs

Cannabis Facility is seeking to add a Dispatcher to the Distribution team. This position is an on-site role creating and monitoring delivery routes for up to 10 vehicles delivering to over 200+ clients across the state of Missouri.

Ideal candidate will have a flexible schedule with weekend availability. Most hours will be between 7am and 6pm.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Create and monitor delivery routes for a 6-10 vehicle fleet covering deliveries to 200+ clients across Missouri.
• Ensure delivery drivers are well supported and prepared for routes.
• Assist in the tracking process of delivery data and cargo manifests. This includes tracking customer invoices and customer service logs.
• Perform front-line customer service duties including providing delivery times to customers, assisting with product returns and building positive business partnerships.
• Learn and master GPS Fleet tracking software, inventory tracking software and order processing software.
• Track vehicle’s milage and wear for maintenance cycle reporting.

Basic Qualifications

• Must be at least 21 years of age or older.
• Must be able to obtain a Missouri Agent Card and pass a background check.
• Ability to accurately followed detailed written and/or verbal instructions.
• High level of accuracy - attention to detail is critical.
• Willingness to work as a team.
• Ability to create efficient delivery schedules and routes.
• Ability to consistently maintain standards, accuracy, safety, and communication while working in a fast-paced environment.
• Excellent time management and organizational skills.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Flexible in work schedule as needed.

Preferred Qualifications

• Previous dispatch or data management experience.
• Prior experience using GPS tracking software.
• Prior experience working in inventory control.
• Experience creating and implementing efficient work processes.

Equal Opportunity

Company is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition, marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Columbia, MO 65202: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Briefly explain your previous dispatcher, data management, or inventory control experience.

Work Location: One location

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Dispatcher - Dube Delivery (Oakland)

Full Time

Responsibilities Include :

- Fulfilling orders
- Providing Excellent Customer Service
- Dispatching Drivers to Delivery Locations
- Answering Phone Calls and Completing Orders

DUBE Delivery is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members ensure each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer service. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organizational skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem-solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or off-site training facility.
• The work environment may be very loud and fast-paced. This could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About us

Jaderoom;

Our expertise and knowledge from seed to sale sets us apart. Not only do we take great pride in our in-house cultivation and unique products such as ENDOS, but we also only partner with other global leaders in this space. If you love ordering straight to your door, our stand-alone delivery service is one of a kind. All while still taking an incredible amount of pride in our shop, which will leave you with an experience you have never had in a dispensary before. Join our community if you believe in collaboration over competition!

Delivery Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through our delivery service or call the store number. The Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer. Additionally, a Dispatcher is responsible for routing, overseeing, and dealing with logistical issues for all drivers and deliveries.

Responsibilities:

• Provide excellent customer service as well as maintain a professional, positive and friendly attitude when dealing with guests on the phone
• Follow all store procedures, protocols and rules
• Cashier transactions with attention to detail and accuracy
• Cash handling and drawer reconciliation must be impeccable
• Always maintain a clean and organized workspace
• Manage, route, track and assign deliveries to a fleet of drivers
• Accurately track, report and assign cash bags and tips for drivers

Job Type: Full-time

Pay: Starting $18.00 per hour

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Dispatching: 2 years (Required)

Work Location: One location

Apply for this job with Jaderoom

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.

We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!

*Must be 21 or older

Responsibilities

• Manage large amounts of incoming calls, texts, chats and emails
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day
• Communicate changes to delivery routes with drivers
• Document all returned orders

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Must be highly computer literate (we are Mac + iOS based) and able to type quickly
• Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)

This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

COVID-19 considerations:
Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.

Experience:

• Customer service: 3 years (Required)

Work Location: One location

Apply for this job with Farmhouse Artisan Market

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Medithrive is a historic (there has been a dispensary in this location since 1996!), high-end, "Recreational" cannabis storefront and delivery services based in "The Mission District" of San Francisco.

We curate, partner with, and carry many the most innovative and exciting cannabis brands in the industry. Being a standalone operator (and not a corporate player) our employees are actually "True Team Members" who get to wear many different hats and honestly learn as much as possible about this exciting and newly emerging industry.

Many of our previous employees moved on to elevated positions both within our company and with other brands in this industry.

While the primary job description and responsibility focuses on COORDINATING ; you will both be able to and expected to work many of the other job positions including, phone/sales, in-take host, and inventory associate. YOU WILL LEARN HOW A CANNABIS DISPENSARY & DELIVERY SERVICE OPERATES!

If you are interested in entering this exciting and newly emerging industry this is the PERFECT OPPORTUNITY to learn the operations of a dispensary in its entirety! We are happy to hire seasoned cannabis industry veterans but equally excited to bring on passionate, driven and professional rookies. Below is an honest description of who we are looking for; please read it and if you see yourself in the description PLEASE APPLY!!!

Medithrive is looking for a Delivery Dispatchers/ Coordinators that will communicate with & manage customers and drivers. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

By law, must be 21 or older.

Responsibilities:

· Communicate with customer through phone, email, and text on computer.

· Process orders (everything related to this process)

· Route drivers in SF Bay Area/ East Bay

· Data entry/data management

· Communicate with team members during workflow

· Proficient in basic computer skills

Skills/Requirements:

· Fast typist

· Proficient in English (oral and written)

· Proficient in math related to money and taxes

· Outstanding organizational and multitasking abilities

· Active listener with excellent communication skills

· Sound judgement and critical thinking

· Common sense

· Trustworthy

· Punctual

· Detail oriented

· Cannabis experience is not required - but preferred

· POS handling

· Attention to detail

Job Duties:

· Develop efficient routes to ensure that deliveries are made in a timely fashion

· Maintain contact with drivers throughout their shifts and address any routing issues they might have

· Monitor road conditions, construction zones, and accidents in order to revise routes as needed

· Update customers on the status of their deliveries including any delays that occur

· Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels

· Other duties as requested

COVID-19 considerations:
We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour, Thanks for your interest and we hope to hear from you!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• delivery dispatch: 2 years (Required)

Work Location: One location

Apply for this job with Medithrive Cannabis Dispensary & Delivery

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.

Responsibilities

• Receive customer calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Knowledgeable in cannabis products, types, and measurements

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

Apply for this job with Canna-Couriers

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Elevate Dispensary in Woodland Hills is looking for a reliable and efficient part-time Delivery Dispatcher to join our team! *Must be 21+ to apply*

We are a compassionate company, providing our community with safe access to cannabis products for healing and wellness.

Our goal is to educate and provide an elevated experience for our customers and community. And with that to create a place where people feel safe and comfortable exploring the healing possibilities of this plant medicine with the guidance of knowledgeable professionals.

Previous delivery dispatching/phone operating experience is preferred.

In addition to hourly wage, dispatchers receive 15% of all drivers' tips during their shifts.

Dispatcher Responsibilities:

• Preparing orders and efficient routes for delivery drivers
• Contacting drivers and/or customers with relevant updates
• Assisting customers over the phone by resolving delivery issues or placing delivery orders
• Cashing out payments from deliveries/register
• Planning and assigning timely breaks for delivery drivers

Dispatcher Skills:

• Problem solving
• Customer service
• Cash handling
• Organization
• Multi-tasking
• Responsible & Reliable
• Familiarity with surrounding areas
• Computer + Smartphone Proficieny

Dispatcher Requirements:

• Previous experience with POS system, Meadow, or delivery management software, Onfleet, as well as general cannabis knowledge is a plus but not required.
• Excellent written and verbal communication skills
• Typing Speed of at least 40 WPM
• Able to work efficiently and independently
• Attention to detail and accuracy regarding basic math and calculations

Employee Benefits:

• Employee health insurance options
• 20% Employee Discount
• Room for growth
• Regular samples of cannabis products
• Additional daily compensation via tips

This position is located in the backend of our storefront; all customer interactions will be handled via phone or online communication. Dispatching is a sedentary desk position that requires daily usage of company-owned phone + desktop.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift

Supplemental pay types:

• Tips

Application Question(s):

• Are there any days of the week and/or hours of the day you are UNAVAILABLE to be scheduled? (Delivery Operating Hours: 6:45am-10pm, 7 days a week)

Experience:

• Dispatching and/or Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Elevate

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The sister brand to Cookies, Lemonnade is the highest form of the grower’s art. A sativa focused family of strains and products created for those in search of an upbeat and euphoric experience. The company and its overall vertical integration and seed-to-sale business allows for complete quality control at every step – from cultivation and production to retail experience.

Lemonnade phone Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through text or our online service. The Phone Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer.

Responsibilities:

• Answer and route all incoming calls from patients and customers.
• Provide excellent customer service as well as maintain a professional, positive, and friendly attitude when dealing with guests on the phone.
• Input patient registration information into system.
• Use database to search for existing patients to initiate and process transactions.
• Handle all online and phone orders through text messaging system.
• Coordinate with packer to ensure completion of customer's order.
• Follow all store procedures, protocols and rules.
• Completing cash transactions with attention to detail and accuracy.
• Cash handling and drawer reconciliation must be impeccable.
• Always maintain a clean and organized workspace.
• Manage, route, track and assign deliveries to a fleet of drivers.
• Accurately track, report and assign cash bags and tips for drivers.
• Ensure correct product is pulled and bagged for each order.
• Pay attention to details and accurately prepare each order.
• Identify and communicate items unable to fulfill due to inventory discrepancies to the Manager on Duty or Inventory Manager.
• Assist customers with possible substitutions when items are sold out or are unable to be fulfilled.

Qualifications:

• Must be at least 21 years of age.
• Must pass a comprehensive background check.
• Eligible to work in the US.
• Possess strong interpersonal, communication and customer service skills.
• Must be proactive and solution oriented with a positive attitude.
• Strong multi-tasker and able to work in a fast-paced environment.
• Proficient in technology software, desktop electronics, mobile devices (iPad)
• Phone and logistics experience is a plus.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Lake Elsinore, CA 92530: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cannabis Dispatching: 1 year (Required)

Work Location: One location

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House of Dank is currently seeking Delivery Dispatchers for our Ypsilanti location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• ***MUST HAVE OPEN AVAILABILITY***
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED preferred

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekend availability

Experience:

• Dispatching: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location

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Job description

We just won Weedmaps best of 2022 and We are building a new fully licensed, legal and compliant Cannabis Delivery system. The Cannabis Delivery Dispatcher will be responsible for ensuring each delivery is conducted as smoothly and efficiently as possible, thereby guaranteeing an all-around positive experience for our delivery partners, drivers, and customers. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high-pressure situations. Extremely precise and clear communication is a pivotal part of this role.

Responsibilities Efficiently and logically assign orders to drivers based on local geography, traffic patterns, and time constraints. Provide support for drivers who need assistance out on their delivery routes. Communicate potential operational and technical issues. Provide exceptional customers service in all interactions via phone, text, or email. Develop and maintain rapport with our delivery partners, drivers, and staff. Ensure customers’ concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed. Maintain a positive work environment conducive to trust and respect. Maintain the strictest confidentiality in compliance with HIPPA guidelines where applicable. Qualifications Personal knowledge of various cannabis products. Preferred not required. Previous dispatch experience a plus. Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required). Strong geospatial skills and CA geography knowledge. The ability to make rapid decisions in a high-pressure environment. Excellent communication, social and organization skills. Ability to multi-task. A can-do, optimist attitude. Ability to adhere to the highest customer service standards at all times. Ability to communicate clearly, honestly and effectively with customers and staff in all situations. Strong problem solving, customer service, and interpersonal skills. Ability to maintain high standards in a fast-paced, constantly evolving environment. Must possess a high degree of personal ownership and accountability. Must have a high level of organization. Must possess a valid California state ID or driver’s license.

If you have cannabis dispatch expereince, please text Mat at 7073869674 with your experience for a fast interview

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Cannabis distribution company looking for applicant that is highly organized and has professional demeanor. Mon-Fri 9-5 position, mostly in charge of Metrc tranfers, invoices, spreadsheet inputs.

Must be capable of excel/quickbooks

Metrc experience a plus.

On site in Long Beach, remote possible if reliable off site.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Long Beach, CA 90805: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in Long Beach, CA 90805

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality as well as Marketing. Technician will “train” users of the systems to make appropriate and safe usage of the IT infrastructure and will coordinate routes and times for drivers. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems as well as marketing within Weed maps, Blaze, Dutchie, Confident Cannabis, and Lefly. The ideal candidate will have great troubleshooting abilities and attention to detail.

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Marketing
• Delegate routes for delivery drivers

Skills

• Proven experience as IT Technician or relevant position
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, engineering or relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

COVID-19 considerations:
All employees are required to wear a mask, common surfaces are sanitized regularly.

Education:

• High school or equivalent (Preferred)

Experience:

• Help desk: 4 years (Preferred)
• Windows: 4 years (Preferred)

Work Location: One location

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Dispatchers are the customer service lead of our organization. Their primary responsibilities include:

-Guiding customers through the ordering and delivery process
-Answering phones & product questions
-Creating, receiving, processing, packing orders
-Creating delivery routes for drivers
-Responding to company emails
-Maintaining a clean workspace
-Serving as the intermediary between drivers and customers prior to delivery
-Verifying IDs prior to delivery

The right person will have the following skills:
-Top quality customer service
-Excellent written and verbal communication
-Ability to quickly and effectively solve problems
-Adaptability to consistent change
-MULTITASKING!
-Basic cannabis knowledge, and the desire to learn more
-Basic algebra
-A clean federal and state background check

Job Type: Part-time

Pay: From $22.50 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

COVID-19 considerations:
All staff is required to wear an N-95 mask on the premises (to be provided by the company).

Ability to commute/relocate:

• Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: One location

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Seeking customer oriented Logistics Dispatcher to process and receive inventory, fulfill orders, route and communicate with drivers and transact sales of recreational and medicinal retail cannabis goods in the Central Coast. Logistics Specialists will be responsible for upholding local and state regulations processing and transacting cannabis goods. Along with the responsibilities listed above, Logistics Specialists will be expected to create a positive customer experience by building customer relationships, ensuring accuracy and timeliness of delivery and order.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Language:

• English (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location

Apply for this job with 7 Points

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Responsibilities:

Ensure all orders and discounts are properly applied in POS and accurately pushed to routing system.

Ensure all deliveries are compliant within state tracking prior to route departure.

Route all deliveries in routing system and ensure all deliveries are made on time.

Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders.

Create delivery manifests for orders.

Communicate directly with delivery driver to coordinate orders and deliveries.

Maintain a positive and open line of communication between all drivers and stores.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Ferndale, MI 48220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• cannabis Dispatching: 1 year (Required)

Work Location: One location

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Everyone’s favorite house is coming to Grand Rapids!

House of Dank is seeking Dispatchers for our upcoming Grand Rapids location.

What you’ll do…

Enter information into the POS, verify customer eligibility, and identification

• Follow strict processes and procedures while preparing product orders
• Schedule and route customer deliveries for drivers via OnFleet
• Create a delivery manifest for every order
• Communicate with and assist Delivery Drivers if they have any issues or questions
• Call customers for order issues, suggest other products, update delivery times, etc.

What we’re looking for…

• MUST BE 21 YEARS OF AGE OR OLDER
• Strong customer service and phone etiquette REQUIRED
• Open availability – seeking full time employees only
• Previous cannabis industry experience is preferred but not required
• Familiarity with Metrc and LeafLogix is preferred but willing to train
• Ability to work under pressure in a very fast-paced and ever-changing industry

Must be able to travel to corporate office or current retail locations for training.

Why Us?

• House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated
• We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.
• Recent awards: Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards: Retail Brand of the Year 2021. Metro Times Best of Detroit: Best Dispensary 2021

You can visit www.shophod.com to view a complete detailed list of our events and awards

Compensation: Starting at $15-18/hr based on experience plus an employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Experience:

• Dispatching: 2 years (Preferred)
• Customer service: 1 year (Required)
• Cannabis Industry: 1 year (Preferred)

Work Location: One location

Apply for this job with House of Dank

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

CanEx delivery is a Cannabis company that offers ONLY delivery services.

** This position is not to be a delivery driver. ** This position consists of customer service. We are handling any issues or concerns that customers may have with their order or their experience with our company. Our daily tasks that are executed consists of the following :

- Sending our drivers to the location they will be delivering the Cannabis items that have been ordered.

- Responding to emails from customers.

- Accepting online orders / Updating orders.

- Sending delivery drivers to the job location they will be bud-tending to.

- Answering phone calls from drivers / customers.

- Problem solving under pressure, along with being able to multi-task.

** Shifts that are we are looking for to work 5pm-12am (may vary depending on order volume ) ** Must be *available Sat & Sun *

We are open 7 days a week from 10:30am -12am.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Montebello, CA 90640: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work weekends?

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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Job Expectations

ERBA Delivery Dispatchers and Drivers are responsible for creating an exceptional customer experience for all of our patients. Dispatchers are expected to comply with all ERBA policies, COVID-19 safety precautions, and all California compliance regulations.

Compensation

• Weekly pay

• Competitive hourly wage, plus tips

• Full Medical benefits available after 30 days

• Performance-based growth opportunities

Essential Functions

• Oversees the daily activities of Drivers assigned to his / her shift, and is the first point of contact to provide guidance to Drivers making deliveries.

• Develop a strong geographic understanding of operating markets.

• Track Drivers proactively through the day using GPS and dispatch tools, and maintaining phone contact at specified intervals to ensure on time delivery.

• Champion the role of customer service representative for your shift to ensure proactive communication with customers in regard to any and all delays or issues.

• Ability to troubleshoot website issues, answer questions, and handle customer concerns professionally.

Basic Qualifications

• Must be 21+

• High School diploma or equivalent.

• Experience in fast-paced dispatch, customer service or phone centers.

• Ability to multi-task through phone communications and real-time software-based tracking and dispatch systems.

• Strong computer skills including Microsoft Office proficiency and the ability to become expert in the company’s dispatch and POS platform.

• Ability to manage multiple factors in a high stress environment.

• Ability to lead a fleet of 15+ drivers.

• Some inventory management experience is a plus

• Cannabis knowledge is a plus.

Preferred Qualifications

• Exceptional communication skills.

• Exceptional leadership skills.

• Self-starter needing minimal supervision.

• Ethical and trustworthy.

• Ability to strive in a fast-paced environment.

• Team player: Mamba Mentality

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Dispensary: 1 year (Preferred)

License/Certification:

• Identification (Required)

Work Location: One location

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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Job Purpose and Summary:

Assist with Delivery, Retail, and E-commerce departments to route, fulfill and complete customer requests in order to streamline the operational process. The position is responsible for maintaining delivery efficiency and facilitating day-to-day dispatch/fulfillment operations. It’s the Dispatcher's responsibility to work with our Driving Force to ensure that our customers receive their orders in an efficient and timely manner, all while providing excellent customer service.

Functions:

• Providing customer ETA’s

• Plan optimal routes to maximize deliveries per driver using Onfleet (previous Onfleet or similar dispatch software experience required)

• Verifying IDs, Placing orders

• Ability to troubleshoot order complications or route conflicts

• Responding to our guests on live chat

• Confirm Treez order pushes thru to Onfleet order

• Communicate with drivers about changes in address, updates about order contents

• Communicate with customers about order updates, route delays/changes

• Helping take customer orders

• Adjust customer order totals, upsell to customers, and pushing marketing specials

• Work with iHeartJane

• Adjust delivery windows to maximize orders for the day, and create route density

• Create manual orders in Onfleet when Treez does not push order through

• improvising solutions to dispatch issues as they arise, escalating to the appropriate management as needed.

• Working as a team with our drivers to ensure deliveries are completed

• Ownership of delivery team performance while on duty

• Ability to defuse and resolve problematic situations in a calm and professional manner.

• Maximizes all situations and takes every possible interaction scenario to the best suitable conclusion.

• Interacts efficiently with the team and Delivery department as needed.

• Adheres to all company policies regarding attendance, meal, and break periods.

• Cannabis knowledge is a plus but not required. Dispatch skills are required.

*

• Manage dispatch employees by making sure there are no route conflicts in their work and ensuring that maximum deliveries are being routed at all times
• Act as an ambassador of Purple Lotus and embody Purple Lotus' core values: Humility, Excellence, and Resilience.

• Requirements: *
• Familiarity with G-Suite (Gdocs, Gsheets, Email)
• Experience using Onfleet or similar dispatching software
• 2+ years of dispatching experience in a high volume, last mile dispatch position
• Ability to work in a fast-paced environment
• Team Oriented
• Punctual/ Accountable
• Detail-oriented
• Ability to effectively communicate with our customers, drivers, and management
• Has the desire to close customers while providing excellent customer service
• Must have the ability to make decisions and problem solve
• Can implement feedback (coachable)
• Positive attitude
• Proven customer support experience or experience as a client service representative
• Strong phone etiquette and active listening skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multitask, prioritize, and manage time effectively
• Looking to grow within the company
• Needs to be 21+
• Must have the availability to work on the weekends

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Administrative and Managerial Responsibilities: *
*

• Coordinate with inventory on stock levels and product discrepancies
• Items that need to be ordered (ice packs) are communicated to Nick and Jaime.
• Build positive team relationships throughout your department and Purple Lotus
• Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion
• Work will generally be performed inside a fast-paced medical cannabis dispensary.
• Demonstrate ownership, accountability, initiative, and quality of work
• Present a professional image in appearance, actions, and words.
• Enforcing SOPs and policies
• Completing assigned tasks and communicating when help is needed.
• Samsara video retrieval and monitoring

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

COVID-19 considerations:
Temperature checks and available PPE

Ability to commute/relocate:

• San Jose, CA 95112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Dispatcher

WHO WE ARE

Grasshopper is a locally owned premier leader of cannabis retail and delivery operations. We are a community involved company rooted in Chula Vista with the emphasis of serving San Diego County. Our positive message is facilitated through supporting green business practices, hiring, and buying locally, promoting community education, and participating in community beautification programs. Grasshopper provides safe quality, lab tested cannabis from accredited testing laboratories. In an effort to reduce our carbon footprint, Grasshopper participates in green business practices through operating a fleet of Eco-Friendly Vehicles for all our deliveries. A portion of our daily sales proceeds will benefit much needed local Cultural Arts Programs.

Job Summary:

We are looking to employ a knowledgeable Dispatcher to assist customers in selecting suitable cannabis products. The ideal Dispatcher candidate offers excellent customer service over the phone, has great communication skills to inform lead managers of customer complaints and operational issues, and ability to answer any questions regarding their firsthand experiences with different strains of cannabis, their medicinal uses, and methods of consumption. If this sounds like you, apply today!

Requirements:

High school diploma or GED.

Sound knowledge of cannabis strains and their medicinal benefits.

Outstanding organizational skills.

Excellent analytical and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

Duties & Responsibilities:

• Ability to answer phone calls to place orders for delivery or storefront pick up and assist with transferring Weedmaps orders over to our POS system
• Process customers' payments using the delivery Point of Sale (POS) system
• Ensure all orders have discounts applied, taxes changed correctly and prepare delivery receipts for inventory packing
• Verify if customers' identification documents are of legal age
• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
• Maintain up to date of new cannabis products on the market as well as the latest industry trends through research
• Inform customers of the company’s upcoming events, new product, and specials
• Provide support with other duties as assigned by Supervisor or Manager
• Ensure the delivery is always clean and well-organized

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Chula Vista, CA 91914: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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The Source is the top cannabis delivery service on the Central Coast. We are a mid-sized company based out of Nipomo, CA. We have a part-time Dispatch opening at 14-16 hours per week. We offer a vast employee discount and an awesome team atmosphere. Earn a competitive wage and be part of the fastest growing industry in the country!

Responsibilities:

• Taking in orders by phone/text message, entering them into the system and addressing any issues with the orders
• Ensuring efficiency and a positive experience for our delivery partners, drivers and customers with every order
• Assisting customers with product selection and answering questions
• Administrative and/or other clerical duties as assigned

Requirements:

• By law, must be 21 or older
• Strong communication and customer service skills
• Cannabis knowledge and experience is helpful but not required

Scheduling:

• Shifts available Monday through Sunday from 7:00am to 9:00pm
• Must be available to work varied hours and days, including evenings, weekends, holidays and/or events

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Application Question(s):

• Are you 21 or older?
• How does your work experience and skill set help you in regards to this position?
• Why do you / would you enjoy working in the cannabis industry?
• Do you have weekend and evening availability?
• If hired, when can you start?

Experience:

• Customer service: 1 year (Required)

Work Location: One location

Apply for this job with The Source Central Coast

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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APPLY AT: www.LongviewTexas.gov/pscjobs

Starting Pay: $18.57/hour

After Training: $20.49/hour

Intermediate TCOLE Certification: $75.00/month

Associates Degree $100.00/month

Advanced TCOLE Certification: $125.00/month

Bachelor's Degree: $150.00/month

Master TCOLE Certificate: $150.00/month

(Only 1 paid education or certification allowed)

Description:

Performs a variety of dispatch duties on behalf of the City's Public Safety Communications Center; provides for the delivery of emergency and non-emergency services to the public; prepares to dispatch records and documentation; operates various types of telecommunications equipment, and performs other related duties as assigned.

Examples of Duties

Answers and processes incoming 911 and non-emergency calls for assistance from the public. Requests and obtains information from callers; determine the need and type of service required. Provides detailed pre-arrival instructions to callers necessary to assist in stabilizing patients and/or securing potential crime scenes. Applies professional communication techniques to calm hysterical, irrational, or irate callers. Documents and enters call information into the Computer Aided Dispatch (CAD) system. Prepares, maintains, and submits various types of dispatch records and documentation. Monitors incoming radio traffic; dispatches Police, Fire, EMS, and/or non-emergency response personnel to appropriate call locations. Maintains communication with field units; monitors the location and safety of field personnel. Researches and relays call information to responders; performs driver's license, vehicle registration, criminal background, and warrant checks; processes wrecker requests. Operates various types of telecommunications equipment, software programs, and systems including TLETS, VIN Assist, Positron Phone, Firehouse, Higher Ground, RMS, and Municipal Court Citation Maintenance systems. Inputs, updates, and verifies the accuracy of the information in the NCIC/TCIC systems; validates and confirms the status of entries. Assists in monitoring security cameras, Doppler Radar, and National Weather Service Bulletins; gathers and disseminates related information to appropriate parties. Provides referral services/support to other City departments including Public Works, Streets, Sanitation, Environmental Health, Transit, and the Municipal Court. Attends training and develops public safety communications knowledge and skills. Maintains compliance with established Public Safety Communications policies and procedures. Performs other related duties as assigned or required.

Minimum Requirements

Must be able to work any shift as assigned. Minimum 18 years of age and possess a high school diploma or equivalent; must be able to legally work in the U.S. No experience is required as this is an entry-level position. Must pass skills testing, polygraph exam, psychiatric exam, drug/alcohol screen, and background check. Basic TCOLE Telecommunications Operator, NCIC/TCIC Operator, TTY, EMD, CPR, and National Incident Management System (NIMS) ICS certifications are required within six months of employment (training provided by employer). Must possess a valid driver's license. Preferred Requirements: Previous dispatch experience; ability to speak and understand Spanish.

Physical Demands/Work Environment

Work is performed in a public safety communications environment. Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting objects up to 40 pounds. Exposure to high levels of stress and emotional/psychological challenges common to the delivery of emergency dispatch services is involved.

All full-time employees receive:

15 vacation days

10 paid holidays

15 sick days

Retirement Plan (Texas Municipal Retirement System) with a two-to-one match

Paid Health/Dental/Life Insurance

Cafeteria Plan

Emergency Leave

Longevity Pay

Free employee health clinic

Shift Differential

Bilingual Pay

Specialty Pay and Promotional Opportunities

Disqualifiers can be found at https://longviewtexas.gov/2747/Disqualifiers

APPLY AT: www.LongviewTexas.gov/pscjobs

Job Type: Full-time

Pay: $38,616.00 - $42,619.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Longview, TX 75601: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you consumed or smoked cannabis in the last two years?
• Can you type a minimum of 35 words per minute?

Education:

• High school or equivalent (Required)

License/Certification:

• Texas driver's license? (Required)

Work Location: One location

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About us

Jaderoom;

Our expertise and knowledge from seed to sale sets us apart. Not only do we take great pride in our in-house cultivation and unique products such as ENDOS, but we also only partner with other global leaders in this space. If you love ordering straight to your door, our stand-alone delivery service is one of a kind. All while still taking an incredible amount of pride in our shop, which will leave you with an experience you have never had in a dispensary before. Join our community if you believe in collaboration over competition!

Delivery Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through our delivery service or call the store number. The Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer. Additionally, a Dispatcher is responsible for routing, overseeing, and dealing with logistical issues for all drivers and deliveries.

Responsibilities:

• Provide excellent customer service as well as maintain a professional, positive and friendly attitude when dealing with guests on the phone
• Follow all store procedures, protocols and rules
• Cashier transactions with attention to detail and accuracy
• Cash handling and drawer reconciliation must be impeccable
• Always maintain a clean and organized workspace
• Manage, route, track and assign deliveries to a fleet of drivers
• Accurately track, report and assign cash bags and tips for drivers

Job Type: Full-time

Pay: Starting $18.00 per hour

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Apply for this job with Jaderoom

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House of Dank is currently seeking Delivery Dispatchers for our Ypsilanti location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• ***MUST HAVE OPEN AVAILABILITY***
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED preferred

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Work Location: One location

Apply for this job with House of Dank - Ypsilanti

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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Attention! The best cannabis delivery service in SLO is looking to add to their already outstanding team! We offer the best products and the best service in the area, now all we need are more dispatchers to keep up with our customer's demand!

We are looking for clean and respectable individuals who will establish and preserve trusting relationships with our new and existing customers. We will be relying on our Dispatchers to provide exemplary customer service to build trust with our customers in order to create longevity and boost long-term sales.

Ultimately, as a Dispatcher you will become an expert at communicating knowledge of products, packaging and timely communication with customers, and fulfilling customer needs efficiently and successfully. You will be a representative of Papa Bear, and we pride ourselves in our mission for excellence.

Additional Responsibilities

? Quickly and efficiently take orders over the phone

? Handle any questions or issues from customers in a friendly and exemplary manner

? Work and communicate directly with drivers to provide excellent customer service.

? Understand how to properly accept cash and card payments

? Operate provided navigational and point of sale services.

Does this Sound Like You?

? High school diploma required.

? 2-3 years experience in delivery, customer service or other related fields.

? Demonstrated skills in effective communication and teamwork.

? Ability to maintain a flexible work schedule.

Job Types: Full-time, Part-time.

Compensation: Starting at $15/hr

License:

? Driver's License (Required)

? Clean driving record (Required)

? Pass criminal backround check (Required)

Language:

? English (Required)

? Bilingual (not neccessary but preferred)

Full Time Opportunity:

? Yes

Pay Frequency:

? Biweekly

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Los Osos, CA 93402: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Light Truck & Delivery Drivers: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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21+ years old

Dispatch/ Delivery Driver (Vehicle Provided)

Familiar with Eureka and outside areas preferred

Outlook and Microsoft knowledgeable

Good Customer Service/ phone skills

Cannabis knowledgeable

Must provide CLEAN California driving record from DMV

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• Employee discount
• Health insurance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• California Drivers License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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Who We Are
Nice Guys Delivery is a service dedicated to educating and guiding our members about the validated benefits of cannabis. We make relief accessible, affordable, and discreet while striving to offer each member an experience as unique as they are. We curate and deliver cannabis to our valued customers throughout Marin County and beyond. Our exceptional team consists of a diverse group of customer service, office administration and inventory specialists. We are a tight-knit group of fun, caring, individuals that strive to make sure that cannabis gets to those in need of relief.
A Little About The Role

Our Dispatchers are an essential part of our business, and often the first interaction our customers have with Nice Guys Delivery. As a Dispatcher you represent the company in a professional, friendly manner and leave the customer feeling taken care of and with a positive impression of the business. We expect that you will take an active interest in staying informed of relevant industry news, be familiar with our rotating product offerings and brands, and will share your passion and expertise with our customers.

You are responsible for a wide range of activities related to providing customer support and coordinating the delivery of orders. You provide guidance to customers in navigating our menu and selecting products, manage incoming orders over the phone or through our website, plan out delivery routes for delivery drivers, pack orders, and help maintain and track inventory. You collaborate with the entire Nice Guys Delivery team to ensure on-time product deliveries and follow the company’s strategic product goals and consumer needs.

This position requires open availability Wednesday through Saturday.

Minimum Qualifications (Knowledge, Skills, and Abilities)

In order to be considered for the position, Candidates must fulfill the following minimum qualifications:

Minimum qualifications: 1-2 years of experience in Customer Service

Must be 21 years of age or older

Previous cannabis industry experience and or knowledge is preferred

Quickly learn new software systems

Identify and solve problems efficiently and quickly

Work in a fast-paced and sometimes stressful environment

Multi-task and maintain productivity

Work independently and in a team

Positive, flexible team player

Skilled communicator/customer service

Demonstrates a positive view of role of relationship with customers, vendors, and coworkers

This role requires the ability to switch between sitting at a desk and standing and frequent bending to lift products from low shelves when packing orders.

Nice Guys Inc. is a fun environment where you are likely to hear someone playing a guitar or singing, at the same time, we are serious about our product and our customers. Please provide your resume and a few words to help us get to know you better.

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Objective

Provide excellent customer service and client relationships while driving sales revenue, and maintaining Euflora’s image. Delivery is a safe and trusted cannabis service catering to high-demand markets.

Requirements

• Age: 21 years of age or older

• Valid MED State Badge

• Outstanding organizational & time-management skills

• Must be punctual, honest, responsible, outgoing, professional and a team player

• Ability to work days, nights, weekends & holidays

Job Description

-Guide customers through the process of understanding, selecting, and purchasing products both behind the register and on the floor.

-Share knowledge of products and effects to customers.

-Keep the appearance of the store & vehicle clean, organized, and in pristine condition.

-Handle cash transactions with attention to detail and accuracy.

-Protect the physical assets of the store by maintaining trustworthiness with cash handling.

-Work as a team, and follow direction given from Flood Leads, Assistant
Managers, and Manager.

-Understands and manage the delivery dispatcher station.

-Understands & manage the POS system; orders details and invoices with attention to detail and accuracy.

-Attention to detail with precise inventory packing.

-Establish & maintain excellent customer service & build brand loyalty.

-Maintains delivery logs and records.

-Daily reports to management.

-Have the ability to self-motivate, and help where needed with a positive attitude

-Upkeep on current laws, which include but are not limited to, Metrc uploads and standards, ID’s, and City and State requirements.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Work Location: One location

Apply for this job with Flyhi Cannabis Delivery

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Phone Dispatcher Positions:

• Answer all calls and text messages for customers who wanted to order.
• Input customers' information into the system and create an order for them.

Budtenders Positions:

• Greet In-Store Customers.
• Help with choosing products.
• Be Knowledgeable about Basic Cannabis Terms.

Requirements:

• Must Pass Livescan Background Check.
• Phone & Computer Skills.
• Excellent Customer Service Skills.
• At least 21 years or older.

Compensation:

• Start at $16.04 an hour.
• Raises frequently no cap on how much you make.
• 20% Employee Discount.

Employment type: full-time (nights and weekends preferred (2 pm-10 pm).
Schedule:
Must have full availability to work afternoon to closing shift and weekends (typically 2-3 pm-11 pm) 4-5 days a week preferred.
To apply email or text us when you would like to stop in for a quick 25-minute interview. If you're a good fit, we will get you onboarded and ready to work within a few days.
[email protected] or text
(619) 404-1317.

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Greenery is seeking reliable, customer service-oriented Dispensary Manager / Dispatcher to join our team: Sunday - Tuesday shift 12pm - 8pm

We are a marijuana delivery service and the Dispensary Manager / Dispatcher will be the point of contact for customers and delivery drivers. The ideal candidate will be an excellent communicator and genuinely excited to help customers. They’re patient, empathetic, and passionate about our products and services. They can put themselves in others’ shoes and multi-task accurately and efficiently with little supervision. The Dispensary Manager / Dispatcher should be able to ensure the smooth running of the office, help improve company procedures and day-to-day operation, and drive sales while maintaining a high level of service.

Responsibilities

• Manage incoming calls
• Receive and dispatch orders for deliveries
• Identify and assess customers’ needs to satisfaction and close the sale
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Use phone and text to send delivery drivers to appropriate locations
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Gather and restock products

Skills

• Proven experience as dispatcher, office manager, or relevant position
• Knowledge of office administrator responsibilities, systems and procedures
• Proven customer support experience or experience as a client service representative
• Tech-savvy
• Strong phone contact handling skills and active listening
• Attention to detail and problem solving skills
• Customer orientation and ability to adapt/respond to different types of characters
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking
• A creative mind with an ability to suggest improvements
• High school diploma

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97219: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

License/Certification:

• Marijuana Worker Permit (Required)

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Who We Are
Nice Guys Delivery is a service dedicated to educating and guiding our members about the validated benefits of cannabis. We make relief accessible, affordable, and discreet while striving to offer each member an experience as unique as they are. We curate and deliver cannabis to our valued customers throughout Marin County and beyond. Our exceptional team consists of a diverse group of customer service, office administration and inventory specialists. We are a tight-knit group of fun, caring, individuals that strive to make sure that cannabis gets to those in need of relief.
A Little About The Role

Our Dispatchers are an essential part of our business, and often the first interaction our customers have with Nice Guys Delivery. As a Dispatcher you represent the company in a professional, friendly manner and leave the customer feeling taken care of and with a positive impression of the business. We expect that you will take an active interest in staying informed of relevant industry news, be familiar with our rotating product offerings and brands, and will share your passion and expertise with our customers.

You are responsible for a wide range of activities related to providing customer support and coordinating the delivery of orders. You provide guidance to customers in navigating our menu and selecting products, manage incoming orders over the phone or through our website, plan out delivery routes for delivery drivers, pack orders, and help maintain and track inventory. You collaborate with the entire Nice Guys Delivery team to ensure on-time product deliveries and follow the company’s strategic product goals and consumer needs.

This position requires open availability Wednesday through Saturday.

Minimum Qualifications (Knowledge, Skills, and Abilities)

In order to be considered for the position, Candidates must fulfill the following minimum qualifications:

Minimum qualifications: 1-2 years of experience in Customer Service

Must be 21 years of age or older

Previous cannabis industry experience and or knowledge is preferred

Quickly learn new software systems

Identify and solve problems efficiently and quickly

Work in a fast-paced and sometimes stressful environment

Multi-task and maintain productivity

Work independently and in a team

Positive, flexible team player

Skilled communicator/customer service

Demonstrates a positive view of role of relationship with customers, vendors, and coworkers

This role requires the ability to switch between sitting at a desk and standing and frequent bending to lift products from low shelves when packing orders.

Nice Guys Inc. is a fun environment where you are likely to hear someone playing a guitar or singing, at the same time, we are serious about our product and our customers. We offer excellent benefits including medical, dental, vision and, after one year a 401K retirement plan; we also offer a discount on our products and our vendors generously share samples with our team. Please provide your resume and a few words to help us get to know you better.

Apply for this job with Nice Guys, Inc.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Purple Lotus is recruiting for our Dispatcher position. This is a full-time position within our delivery department, reporting directly to our delivery manager.
Functions:
Plan optimal routes to maximize deliveries per driver using Onfleet (previous Onfleet experience PLUS)
Confirm Treez order pushes thru to Onfleet order
Communicate with drivers changes in address, updates about order contents
Communicate with customers about order updates , route delays / changes
Helping take customer orders
Adjust customer order totals
Changing delivery windows
Work with iHeartJane
Adjust delivery windows to maximize orders for the day, and create route density
Create manual orders in Onfleet when Treez does not push order through
improvise solutions to dispatch issues as they arise, escalating to the appropriate management as needed.
Ownership of delivery team performance while on duty
Ability to defuse and resolve problematic situations in a calm and professional manner.
Maximizes all situations and takes every possible interaction scenario to the best suitable conclusion.
Interacts efficiently with the team and Delivery department as needed.
Adheres to all company policies regarding attendance, meal and break periods.
Manage dispatch employees by making sure there are no route conflicts in their work and ensuring that maximum deliveries are being routed at all times
Answer basic questions regarding all cannabis products, both in-store and delivery deals.
Act as an ambassador of Purple Lotus and embody Purple Lotus' core values: Humility, Excellence, and Resilience.
Purple Lotus is looking for passionate folks to join our dispatch team!
Dispatch is responsible for ensuring the top-of-the-line customer experience that Purple Lotus customers have come to expect when calling in or ordering delivery with us. This position is accountable for executing initiatives that achieve all hospitality goals at Purple Lotus.
This position is responsible for complying with all policies and procedures, compliance regulations, and all other operational objectives of the business. This position is also responsible for executing visual standards, presentation requirements, meeting customer needs and product performance.
Requirements:

• Must be 21+ years old
• Must have a reliable transportation to and back from work.

Experience:

• Customer service experience: 2 years (Required)
• Call Center experience: 1 year (Preferred)
• Cannabis experience: 1 year (Preferred)

Schedule:
Looking for full-time and part-time call center associates
Pay & Compensation:
Hourly pay
Additional Compensation:
Bonuses
Store Discounts
Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Flexible schedule

About Purple Lotus
A pioneer in the cannabis industry and in operation for over 10 years, The Purple Lotus is responsible for creating many of the best practices used in the cannabis industry today. The Purple Lotus story started in 2010, when our founders, cannabis patients, became frustrated with the lack of Customer service and variety of options available at the dispensaries they visited and decided to open a modest operation in San Jose. In 2010, shortly after opening for business in a 600 ft2 medical office with $1000 worth of cannabis flower and their home made “Pot Brownies,” Purple Lotus gained national recognition by winning a medal at the first ever High Times Cannabis Cup in the US.
Over our many years of operation, we have become known for exceptional Customer service, dedication to patients and community involvement. Purple Lotus’ journey then included an office space at on Lundy Ave and a location at 903 Commercial St, very close to our current state of the art cannabis retail and cultivation facility at 752 Commercial St.
While Purple Lotus has served over 3,000,000 people since then, we have never forgotten the principles we were founded on. We stay humble, display excellence and exude resiliency. Our commitment to providing the highest quality cannabis for all budgets and passion for providing the most satisfying Customer experience has only strengthened through the years. We are dedicated to ensuring that every Customer who purchases cannabis from us feels wonderful about their purchase and that the experience of us providing the cannabis to them is an experience that ensures we help to make their day and world better. We are Customer obsessed, we care about and love our Customers, so they always come first.
Job types: Full-time
Education: No education required
Work location: On-site

Location: 752 Commercial St,San Jose,CA,95112, San Jose, CA 95112

Job Type: Full-time

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At butter Modern Cannabis, customer service is paramount among all other aspects of our business. As a dispatcher you are primarily responsible for attending to each order placed via phone or online and effectively communicating with each customer. Beyond customer service, a dispatcher will being able to proficiently dispatch orders to drivers and ensure that the product reaches the customer in a timely manor while communicating with the customer about their ETA.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Ana, CA 92704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

Apply for this job with Butter Modern Cannabis

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Hvae you been looking to get into the Blooming cannabis industry in Maine? Would you like to work with something you are passionate about? Want to spend your day focusing on Cannabis, while in a high paced, high demand environment?

This job may be just for you! We are looking for a dispatcher for our medical cannabis delivery servie!!! We are looking for someone who is passionate about cannabis, tech savvy, and wants to provide great customer service!

Main Duties:

- Respond to orders from patients VIA text message, phone calls, and Online ordering

- Provide excellent customer service, offer our daily deals, and help patients with any questions they have.

- Route, optimize, and plan orders for patients as they arrive and coorindate with drivers.

-Effeciently utilize our App infrastructure for effecient and effective communication and coordination of orders.

- Multi tasking is a must!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 4x10
• 8 hour shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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Dispatch Job Description

General Information:

One plant's dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. Hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of One Plant. , affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:

Reports to the GM

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to Blaze, Dutchie, and WeedMaps.

• Provide front-line support for drivers who need assistance out of the field.

• Log operational issues and suggest and implement process improvements.

• Package orders accurately and efficiently.

• Provide exceptional customer service by phone, email, and during rare in-person interactions.

• Develop and maintain rapport with our customers, partners, and staff.

• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.

• Maintain a positive work environment conducive to trust and respect.

• Maintain the strictest confidentiality in compliance with privacy guidelines.

• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).

• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).

• High expectations for success - good enough never is!

• The ability to make rapid decisions in a high-pressure environment.

• Excellent communication, social, and organization skills.

• Incredible ability to multitask.

• A can-do, optimistic attitude.

• Ability to adhere to the highest customer service standards at all times.

• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.

• Ability to perceive and meet the needs of customers.

• Strong problem solving, customer service, and interpersonal skills.

• Ability to maintain high standards in a fast-paced, constantly evolving environment.

• Must possess a high degree of personal ownership and accountability.

• Must have a high level of organizational skills

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.

• Requires normal range of hearing.

• Requires healthy vision (aided or unaided).

• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.

• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.

• Work may be stressful at times and may include dealing with difficult members.

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House of Dank is currently seeking Delivery Dispatchers for our Ypsilanti location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• ***MUST HAVE OPEN AVAILABILITY***
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED preferred

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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General Job Purpose:

The Dispatcher/Customer Service agent is responsible for effectively handling all aspects of their department to ensure smooth operations. This includes, but is not limited to leading and developing a team of drivers, mastering the apps needed for the operation (pos and fleet management systems), receiving, processing, scheduling, and packing online or phone orders. Dispatchers are expected to create and maintain customer profiles, inclusive of current phone numbers, email addresses, delivery addresses, and age verification documents .Dispatchers are also expected to Monitor phones, email and POS systems while keeping all deliveries compliant with state regulations. A great dispatcher/customer service agent is a self-starter who has great attention to detail, communication skills, requires little to no supervision, is able to adapt quickly to changes, is team and solution oriented, and can align with our Core Values.

Duties may include but are not limited to the following:

• Manage and dispatch a fleet of drivers

• Receive, process and pack orders

• Schedule deliveries

• Attend customer calls and create upsell opportunities

• Provide general customer service in a professional and friendly manner

• Be a brand representative

• Organize and verify inventory

• Open or close the facility

• Uphold and enforce all company administrative and safety policies.

• Promote a culture that is aligned with the company Core Values

• Review and analyze raw data to identify discrepancies, trends, or other useful information.

• Identify and escalate maintenance/safety issues.

Department-Specific Responsibilities

• Create efficient routes for delivery drivers

• Master our POS and Fleet Management software

• Provide ETAs to customers

• Understand and follow compliance guidelines

Additional Responsibilities

• Knowledge of cannabis products

Skills & Qualifications:

• 21 years of age or older

• Computer proficient

• Time Management

• Excellent communication skills

• Excellent customer service / Phone Etiquette

• Ability to multitask and prioritize responsibilities based on approaching deadlines

• Ability to detect errors in large amounts of data and inventory

• Ability to identify limitations and escalate the need for additional help

• Ability to work well in a team and find resolutions to conflicting ideas

• Ability to adapt quickly to changes within the company and reprioritize tasks based on ad hoc changes

• Solution-oriented approach to problems

• Able to work independently with little or no supervision and maintain high performance

• Preferred dispatcher experience

• Knowledge of cannabis products is a plus

Hours

• Several shifts available (hours of operation are 7 days a week 11:00am to 9:00pm)

• Must be flexible for ad hoc company needs

• 45 hours/week

Compensation

• $20.00 - $25.00-per hour + tips (drivers are expected to tip dispatcher at least 10%)

• Subject to a 90 day review period

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Goleta, CA 93117: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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House of Dank is currently seeking Delivery Dispatchers for our Fort St location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• MUST HAVE OPEN AVAILABILITY- Evening and Weekends Required
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED required

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

Summary
The Dispatcher works with customers, business partners, and drivers to deliver exceptional customer service. The person for this position is responsible for answering most inbound calls from customers and drivers. The ideal candidate must be able to provide quotes and coordinate within our dispatch department to ensure customers are receiving orders in a timely manner. Candidate must be able to manage moderate call volumes, must work well with others, possess multitasking abilities and strong work ethic.

Essential Duties and Responsibilities

• Answer phones in a professional manner; answers customer's questions concerning price, and use of merchandise.
• Educate customer regarding medicinal properties and/or effects.
• Dispatch delivery of orders, as necessary to comply with customer requests
• Develop delivery routes and maintain contact with drivers throughout day
• Process orders-performs order entry, reviews orders for correct pricing, quantities payment information and delivery into calendar
• Schedule future ordersdeliveries into calendar
• Knowledge of the local geographical territory
• Prospects and develops relationships with potential customers, or leads to cultivate new business and communicates with outside sales reps.
• Assumes other duties as assigned
• Comply with all state regulations pertaining to medical and/or retail sales.
  Comply with company’s cash handling policies.
• Creates an exceptional customer service experience with guests through education, knowledge of products and salesmanship.
  Cleans shelves, counters, or tables.
• Removes and records amount of cash in register at end of shift.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills
To perform this job successfully, an individual should have knowledge of basic computer systems.
Certificates, Licenses, Registrations
Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.

JWXHlWHD73

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Everyone’s favorite house is coming to Monroe!

House of Dank is seeking Dispatchers for our upcoming Monroe location.

What you’ll do…

Enter information into the POS, verify customer eligibility, and identification

• Follow strict processes and procedures while preparing product orders
• Schedule and route customer deliveries for drivers via OnFleet
• Create a delivery manifest for every order
• Communicate with and assist Delivery Drivers if they have any issues or questions
• Call customers for order issues, suggest other products, update delivery times, etc.

What we’re looking for…

• MUST BE 21 YEARS OF AGE OR OLDER
• Strong customer service and phone etiquette REQUIRED
• Open availability – seeking full time employees only
• Previous cannabis industry experience is preferred but not required
• Familiarity with Metrc and LeafLogix is preferred but willing to train
• Ability to work under pressure in a very fast-paced and ever-changing industry

Why Us?

• House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated
• We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.
• Recent awards: Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery. ADCANN Awards: Retail Brand of the Year 2021. Metro Times Best of Detroit: Best Dispensary 2021

You can visit www.shophod.com to view a complete detailed list of our events and awards

Compensation: Starting at $15-18/hr based on experience plus an employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Experience:

• Dispatching: 2 years (Required)
• Customer service: 1 year (Required)
• Cannabis Industry: 1 year (Preferred)

Work Location: One location

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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The Sensi Society, a State Licensed Medicinal and Recreational Cannabis Retailer, is seeking an energetic and customer service oriented delivery dispatcher.

Dispatcher - the person who confirms and/or intakes new orders while also serving as a budtender, offering professional and education support to new and returning clients; while also optimizing routes for drivers in the field.

Job Location:
Remote (Work from Home)

• Must provide your own Wifi

General Summary of Duties:
Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer service. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the education of cannabis, our affiliate organization(s), their role in the industry, and our local and greater communities.
Example of Duties ( This list may not include all of the duties assigned):

• Set up and process customers' orders using Meadow POS and OnFleet Routing applications, including WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Provide exceptional customer service by phone, text, and email.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictestconfidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
• High expectations for success, very detailed oriented.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months of related experience and/or training; or equivalent combination of education and experience. Retail, cash, and customer service experience are recommended.

Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunities

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Night shift

COVID-19 considerations:
Remote work-from-home position

Application Question(s):

• What is your cannabis knowledge experience?

Experience:

• Dispatching: 1 year (Preferred)

Work Location: Remote

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Phone Dispatcher Positions:

• Answer all calls and text messages for customers who wanted to order.
• Input customers' information into the system and create an order for them.

Budtenders Positions:

• Greet In-Store Customers.
• Help with choosing products.
• Be Knowledgeable about Basic Cannabis Terms.

Requirements:

• Must Pass Livescan Background Check.
• Phone & Computer Skills.
• Excellent Customer Service Skills.
• At least 21 years or older.

Compensation:

• Start at $16.04 an hour.
• Raises frequently no cap on how much you make.
• 20% Employee Discount.

Employment type: full-time (nights and weekends preferred (2 pm-10 pm).
Schedule:
Must have full availability to work afternoon to closing shift and weekends (typically 2-3 pm-11 pm) 4-5 days a week preferred.
To apply email or text us when you would like to stop in for a quick 25-minute interview. If you're a good fit, we will get you onboarded and ready to work within a few days.
[email protected] or text
(619) 404-1317.

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The sister brand to Cookies, Lemonnade is the highest form of the grower’s art. A sativa focused family of strains and products created for those in search of an upbeat and euphoric experience. The company and its overall vertical integration and seed-to-sale business allows for complete quality control at every step – from cultivation and production to retail experience.

Lemonnade phone Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through text or our online service. The Phone Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer.

Responsibilities:

• Answer and route all incoming calls from patients and customers.
• Provide excellent customer service as well as maintain a professional, positive, and friendly attitude when dealing with guests on the phone.
• Input patient registration information into system.
• Use database to search for existing patients to initiate and process transactions.
• Handle all online and phone orders through text messaging system.
• Coordinate with packer to ensure completion of customer's order.
• Follow all store procedures, protocols and rules.
• Completing cash transactions with attention to detail and accuracy.
• Cash handling and drawer reconciliation must be impeccable.
• Always maintain a clean and organized workspace.
• Manage, route, track and assign deliveries to a fleet of drivers.
• Accurately track, report and assign cash bags and tips for drivers.
• Ensure correct product is pulled and bagged for each order.
• Pay attention to details and accurately prepare each order.
• Identify and communicate items unable to fulfill due to inventory discrepancies to the Manager on Duty or Inventory Manager.
• Assist customers with possible substitutions when items are sold out or are unable to be fulfilled.

Qualifications:

• Must be at least 21 years of age.
• Must pass a comprehensive background check.
• Eligible to work in the US.
• Possess strong interpersonal, communication and customer service skills.
• Must be proactive and solution oriented with a positive attitude.
• Strong multi-tasker and able to work in a fast-paced environment.
• Proficient in technology software, desktop electronics, mobile devices (iPad)
• Phone and logistics experience is a plus.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Lake Elsinore, CA 92530: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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WAREHOUSE DISPATCHER

DAY’S AND WEEKENDS

Essential Duties and Responsibilities: Warehouse

Reads customer order, work order, shipping order, or requisition to determine items to be moved, gathered, or distributed.

Conveys materials and items from receiving or production areas to storage or to other designated areas.

Sorts and places materials or items on racks, shelves, or in bins according to predetermined location codes.

Assembles customer fulfillment orders from stock and packages orders for shipping.

Marks materials with identifying information.

Opens crates and other containers.

Records parts or items received or shipped meeting MPR one hour dock to stock standards.

Uses inventory system to enter inbounds into computer.

Completes requisition forms to order supplies from Warehouse Lead.

Prepares parcels for mailing and produces shipping labels via UPS Wordship as well as USPS postage machine. Usage of web necessary to produce Fed Ex and Yellow Freight shipping documents.

Maintains inventory records. Performs cycle counts.

Controls security access to warehouse and maintains a clean and orderly warehouse.

Position Responsibilities: Dispatch

Ensure all jobs dispatched are dispatched to drivers in accordance with their route in the most effective and efficient manner.

Stay in frequent contact with customers and advise on board times, delivery times, POD’s any issues, and ensure customer expectations are consistently met.

Communicate with customers to ensure all details on orders are correct, communicate any special instructions from the customer to the driver.

Ensure all company policy and procedures are followed as well as all federal state and local rules and regulations.

Communicate effectively with customers by explaining pricing, and time differences within each services level providing the most cost efficient option for the customer.

Communicate with drivers the pick-up and delivery time frames, locations they will be picking up from and delivering, as well as point of contact, description of the materials being moved i.e. dimensions, weights and type of material.

Knowledge and understanding of each driver’s limitations and capabilities, such as hours driven for the day, each driver’s vehicle capacity, specifically max dimensions and weight they can carry and endorsements drivers may carry such as TSA certification, Intel badge or Medical Cannabis etc.

Ability to multitask, and communicate in a calm and respectful manner.

Knowledge and understanding of the OR department of transportation’s rules and regulations.

Knowledge and understanding of TSA rules and regulations in regards to tendering to and recovering pieces from the airport.

Education & Experience - High school diploma or general education degree (GED).

Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or MPR employees.

Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills - To perform this job successfully, an individual should have knowledge of internet software’ Inventory software; Spreadsheet software; and Microsoft Word.

Certificates, Licenses, Registrations Ability to obtain all required certifications, badging and licensing required by MPR, customers, vendors, and TSA. Ability to become forklift certified.

Other Skills and Abilities - Be able to operate warehouse equipment (pallet jack, electric pallet jack, forklift shrink-wrap machines. etc.)

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

COVID-19 considerations:
Following recommendations of the Oregon DOH and the CDC

Work Location: One location

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We are a CA licensed delivery service based in Oakland! We price ourselves in top customer service & quality product. We are looking for a couple Dispatch team members. They are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Blaze POS, Tookan, Nugg, Dutchie and WeedMaps, Onfleet and DialPad
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities: Personal knowledge of various cannabis products (required).*

• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.Education / Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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Dispatch Job Description

General Information:

One plant's dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. Hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of One Plant. , affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:

Reports to the GM

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to Blaze, Dutchie, and WeedMaps.

• Provide front-line support for drivers who need assistance out of the field.

• Log operational issues and suggest and implement process improvements.

• Package orders accurately and efficiently.

• Provide exceptional customer service by phone, email, and during rare in-person interactions.

• Develop and maintain rapport with our customers, partners, and staff.

• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.

• Maintain a positive work environment conducive to trust and respect.

• Maintain the strictest confidentiality in compliance with privacy guidelines.

• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).

• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).

• High expectations for success - good enough never is!

• The ability to make rapid decisions in a high-pressure environment.

• Excellent communication, social, and organization skills.

• Incredible ability to multitask.

• A can-do, optimistic attitude.

• Ability to adhere to the highest customer service standards at all times.

• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.

• Ability to perceive and meet the needs of customers.

• Strong problem solving, customer service, and interpersonal skills.

• Ability to maintain high standards in a fast-paced, constantly evolving environment.

• Must possess a high degree of personal ownership and accountability.

• Must have a high level of organizational skills

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.

• Requires normal range of hearing.

• Requires healthy vision (aided or unaided).

• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.

• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.

• Work may be stressful at times and may include dealing with difficult members.

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Phone Dispatcher Positions:

• Answer all calls and text messages for customers who wanted to order.
• Input customers' information into the system and create an order for them.

Budtenders Positions:

• Greet In-Store Customers.
• Help with choosing products.
• Be Knowledgeable about Basic Cannabis Terms.

Requirements:

• Must Pass Livescan Background Check.
• Phone & Computer Skills.
• Excellent Customer Service Skills.
• At least 21 years or older.

Compensation:

• Start at $16.04 an hour.
• Raises frequently no cap on how much you make.
• 20% Employee Discount.

Employment type: full-time (nights and weekends preferred (2 pm-10 pm).
Schedule:
Must have full availability to work afternoon to closing shift and weekends (typically 2-3 pm-11 pm) 4-5 days a week preferred.
To apply email or text us when you would like to stop in for a quick 25-minute interview. If you're a good fit, we will get you onboarded and ready to work within a few days.
[email protected] or text
(619) 404-1317.

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.

Responsibilities

• Receive customer calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Knowledgeable in cannabis products, types, and measurements

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

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House of Dank is currently seeking Delivery Dispatchers for our Ypsilanti location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• ***MUST HAVE OPEN AVAILABILITY***
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED preferred

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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House of Dank is currently seeking Delivery Dispatchers for our Fort St location.

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• Open availability for varied hours/days, including evenings, weekends, and holidays
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret stat laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED required

Job Type: Full-time

Compensation: $15/hr with merit-based raises plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

Summary
The Dispatcher works with customers, business partners, and drivers to deliver exceptional customer service. The person for this position is responsible for answering most inbound calls from customers and drivers. The ideal candidate must be able to provide quotes and coordinate within our dispatch department to ensure customers are receiving orders in a timely manner. Candidate must be able to manage moderate call volumes, must work well with others, possess multitasking abilities and strong work ethic.

Essential Duties and Responsibilities

• Answer phones in a professional manner; answers customer's questions concerning price, and use of merchandise.
• Educate customer regarding medicinal properties and/or effects.
• Dispatch delivery of orders, as necessary to comply with customer requests
• Develop delivery routes and maintain contact with drivers throughout day
• Process orders-performs order entry, reviews orders for correct pricing, quantities payment information and delivery into calendar
• Schedule future ordersdeliveries into calendar
• Knowledge of the local geographical territory
• Prospects and develops relationships with potential customers, or leads to cultivate new business and communicates with outside sales reps.
• Assumes other duties as assigned
• Comply with all state regulations pertaining to medical and/or retail sales.
  Comply with company’s cash handling policies.
• Creates an exceptional customer service experience with guests through education, knowledge of products and salesmanship.
  Cleans shelves, counters, or tables.
• Removes and records amount of cash in register at end of shift.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills
To perform this job successfully, an individual should have knowledge of basic computer systems.
Certificates, Licenses, Registrations
Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.

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JOB DESCRIPTION

POSITION: Dispatcher

Original Date Approved: July 22, 2022

Date Reviewed:

Note – All potential employees must pass a background check and be permitted to work in the cannabis industry per the MRA before Bud & Mary’s Cannabis may present an offer of employment. Failure to satisfactorily pass such background check will disqualify a potential employee from employment with Bud & Mary’s Cannabis.

SUMMARY:

Bud & Mary’s Dispatcher assists in order fulfillment, route scheduling, and communication in the cannabis delivery process. This position reports to the Lead of Compliance and Receiving.

MINIMUM EDUCATION AND EXPERIENCE:

· High school diploma or equivalent (required)

· Previous healthcare, food service, or retail experience (preferred).

· Previous cannabis industry experience (preferred).

ESSENTIAL FUNCTIONS:

• Responsible for order entry.
• Dispatches and tracks drivers.
• Scheduling of deliveries.
• Strategically mapping out routes.
• Perform other job-related duties as assigned.
• Participates in auditing orders.

OTHER FUNCTIONS:

· Comply with all company policies, including confidentiality and non-disclosure agreements.

ESSENTIAL SKILLS:

• Must have excellent problem-solving skills.
• Maintain an organized and clean workspace

PHYSICAL EFFORT NEEDED:

· Must be able to lift at least fifty (50) pounds.

TYPICAL NUMBER OF DIRECT REPORTS:

· None

ENVIRONMENTAL CONDITIONS:

· Must be able to walk, bend, kneel, and read and write numbers and letters.

TRAVEL:

· Some travel may be approved to visit other Bud & Mary’s locations for training and team building.

In Bud & Mary’s Cannabis’s culture, this position may be required to perform additional duties as needed. The above noted document is not intended to describe, in exhaustive detail, the multitude of tasks that may accompany the position, but rather to give the team member a general sense of the responsibilities and expectations. As the nature of business demands change, so too do the essential functions of the position.

Bud & Mary’s Cannabis is an at will employer. This document is not meant to be an offer, contract, or promise of future or continued employment. For more information, contact human resources.

Bud & Mary’s Cannabis is an equal opportunity employer.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay
• Tips

Ability to commute/relocate:

• Portage, MI 49002: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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At Speedy Weedy, we are seeking passionate individuals to represent the Speedy Weedy brand which prides itself on our customer experience. The Phone Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through text or our online service. The Phone Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Answer and route all incoming calls from patients and customers.
• Provide excellent customer service as well as maintain a professional, positive, and friendly attitude when dealing with guests on the phone.
• Input patient registration information into system
• Use database to search for existing patients to initiate and process transactions.
• Handle all online and phone orders through text messaging system.
• Coordinate with packer to ensure completion of customer's order.
• Follow all store procedures, protocols and rules
• Cashier transactions with attention to detail and accuracy
• Cash handling and drawer reconciliation must be impeccable
• Always maintain a clean and organized workspace
• Manage, route, track and assign deliveries to a fleet of drivers
• Accurately track, report and assign cash bags and tips for drivers
• Ensure correct product is pulled and bagged for each order
• Pay attention to details and accurately prepare each order
• Identify and communicate items unable to fulfill due to inventory discrepancies to the Manager on Duty or Inventory Manager
• Assist customers with possible substitutions when items are sold out or are unable to be fulfilled

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Must be at least 21 years of age
• Must pass a comprehensive background check
• Valid identification to work in the US
• Possess strong interpersonal, communication and customer service skills
• Must be proactive and solution oriented with a positive attitude
• Strong multi-tasker and able to work in a fast-paced environment
• Proficient in technology software, desktop electronics, mobile devices (iPad)
• Phone and logistics experience is a plus

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

IF HIRED, TRAINING WILL BE IN THE VISTA, CA LOCATION FOR A PERIOD OF FOUR WEEKS.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Supplemental Pay:

• Tips

Experience:

• Dispatching: 1 year (Preferred)

Work Location: On the road

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Who We Are
Nice Guys Delivery is a service dedicated to educating and guiding our members about the validated benefits of cannabis. We make relief accessible, affordable, and discreet while striving to offer each member an experience as unique as they are. We curate and deliver cannabis to our valued customers throughout Marin County and beyond. Our exceptional team consists of a diverse group of customer service, office administration and inventory specialists. We are a tight-knit group of fun, caring, individuals that strive to make sure that cannabis gets to those in need of relief.
A Little About The Role

Our Dispatchers are an essential part of our business, and often the first interaction our customers have with Nice Guys Delivery. As a Dispatcher you represent the company in a professional, friendly manner and leave the customer feeling taken care of and with a positive impression of the business. We expect that you will take an active interest in staying informed of relevant industry news, be familiar with our rotating product offerings and brands, and will share your passion and expertise with our customers.

You are responsible for a wide range of activities related to providing customer support and coordinating the delivery of orders. You provide guidance to customers in navigating our menu and selecting products, manage incoming orders over the phone or through our website, plan out delivery routes for delivery drivers, pack orders, and help maintain and track inventory. You collaborate with the entire Nice Guys Delivery team to ensure on-time product deliveries and follow the company’s strategic product goals and consumer needs.

This position requires open availability Wednesday through Saturday.

Minimum Qualifications (Knowledge, Skills, and Abilities)

In order to be considered for the position, Candidates must fulfill the following minimum qualifications:

Minimum qualifications: 1-2 years of experience in Customer Service

Must be 21 years of age or older

Previous cannabis industry experience and or knowledge is preferred

Quickly learn new software systems

Identify and solve problems efficiently and quickly

Work in a fast-paced and sometimes stressful environment

Multi-task and maintain productivity

Work independently and in a team

Positive, flexible team player

Skilled communicator/customer service

Demonstrates a positive view of role of relationship with customers, vendors, and coworkers

This role requires the ability to switch between sitting at a desk and standing and frequent bending to lift products from low shelves when packing orders.

Nice Guys Inc. is a fun environment where you are likely to hear someone playing a guitar or singing, at the same time, we are serious about our product and our customers. We offer excellent benefits including medical, dental, vision and, after one year a 401K retirement plan; we also offer a discount on our products and our vendors generously share samples with our team. Please provide your resume and a few words to help us get to know you better.

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Aralo Enterprises LLC is a licensed cannabis delivery company operating in Montebello, CA. We have an immediate opening for a part time dispatcher/delivery driver.
Minimum 2 years experience as a cannabis dispatcher/delivery driver
Hours: Thursday - Monday fulltime.
You must have a clean driving record with no points.
You must be over 21 years old.
Starting pay is $18.00 per hour
$20 per hour after three months
Plus tips that range from $20-$80 per shift
Applicant must have prior delivery experience with a customer focused attitude.
You must be responsible and reliable.
Benefits after three months fulltime employment include..sick pay, vacation pay, holiday pay

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Greenery is seeking reliable, customer service-oriented Dispensary Manager / Dispatcher to join our team: Monday - Wednesday shift 12pm - 8pm

We are a marijuana delivery service and the Dispensary Manager / Dispatcher will be the point of contact for customers and delivery drivers. The ideal candidate will be an excellent communicator and genuinely excited to help customers. They’re patient, empathetic, and passionate about our products and services. They can put themselves in others’ shoes and multi-task accurately and efficiently with little supervision. The Dispensary Manager / Dispatcher should be able to ensure the smooth running of the office, help improve company procedures and day-to-day operation, and drive sales while maintaining a high level of service.

Responsibilities

• Manage incoming calls
• Receive and dispatch orders for deliveries
• Identify and assess customers’ needs to satisfaction and close the sale
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Use phone and text to send delivery drivers to appropriate locations
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Gather and restock products

Skills

• Proven experience as dispatcher, office manager, or relevant position
• Knowledge of office administrator responsibilities, systems and procedures
• Proven customer support experience or experience as a client service representative
• Tech-savvy
• Strong phone contact handling skills and active listening
• Attention to detail and problem solving skills
• Customer orientation and ability to adapt/respond to different types of characters
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking
• A creative mind with an ability to suggest improvements
• High school diploma

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97219: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

License/Certification:

• Marijuana Worker Permit (Required)

Work Location: One location

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We are a thriving and growing cannabis retail brand with several southern California

locations. We are looking for Delivery drivers. If you have hospitality, retail or delivery

experience and some cannabis knowledge, this is an excellent opportunity to join the

growing cannabis industry. Cannabis knowledge and experience is a plus but not required.

Requirements:

*Age 21 or older *Valid U.S. driver’s license *Clean driving record *Clean criminal record *Valid vehicle registration *Valid auto insurance policy *Reliable vehicle with locking trunk/trunk cover *Work Authorization for the US *Fully vaccinated against COVID-19 *

Candidates will be asked to submit to a comprehensive background check (this position is

contingent upon the results of the background check).

Job Type: Full-time / Part-time

Salary: $15.75-$16.5/hour

Experience: Minimum 1 year experience

*Customer Service, retail or hospitality. *Driving experience. (Uber, Lyft, Grubhub, Postamates, amazon. etc.)

Shifts:

*Morning (Required) *Mid-Day (Required) *Evening (Required) *

Working Days:

• Monday - Sunday (Required)

Additional Compensation:

*Tips *Store Discounts

Work Location:

North Hollywood

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About MMD (Various Locations): Are you a detail-oriented, laser-focused problem solver? Do you enjoy a challenge while being on the forefront of a booming industry? Well this might be the prefect job for you! MMD is a premier cannabis retail and management brand with 4 locations and growing.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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Responsibilities:

Ensure all orders and discounts are properly applied in POS and accurately pushed to routing system.

Ensure all deliveries are compliant within state tracking prior to route departure.

Route all deliveries in routing system and ensure all deliveries are made on time.

Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders.

Create delivery manifests for orders.

Communicate directly with delivery driver to coordinate orders and deliveries.

Maintain a positive and open line of communication between all drivers and stores.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Ferndale, MI 48220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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Dispatch Job Description

General Information:

One plant's dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. Hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of One Plant. , affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:

Reports to the GM

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to Blaze, Dutchie, and WeedMaps.

• Provide front-line support for drivers who need assistance out of the field.

• Log operational issues and suggest and implement process improvements.

• Package orders accurately and efficiently.

• Provide exceptional customer service by phone, email, and during rare in-person interactions.

• Develop and maintain rapport with our customers, partners, and staff.

• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.

• Maintain a positive work environment conducive to trust and respect.

• Maintain the strictest confidentiality in compliance with privacy guidelines.

• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).

• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).

• High expectations for success - good enough never is!

• The ability to make rapid decisions in a high-pressure environment.

• Excellent communication, social, and organization skills.

• Incredible ability to multitask.

• A can-do, optimistic attitude.

• Ability to adhere to the highest customer service standards at all times.

• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.

• Ability to perceive and meet the needs of customers.

• Strong problem solving, customer service, and interpersonal skills.

• Ability to maintain high standards in a fast-paced, constantly evolving environment.

• Must possess a high degree of personal ownership and accountability.

• Must have a high level of organizational skills

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.

• Requires normal range of hearing.

• Requires healthy vision (aided or unaided).

• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.

• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.

• Work may be stressful at times and may include dealing with difficult members.

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Cannabis Delivery Dispatcher/Customer Service Specialist
General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15-$18 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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As a top Las Vegas dispensary, Planet 13 strives to provide the best quality recreational cannabis, cannabis extracts, and infused products available at competitive prices and with compassion that can only come from those who are knowledgeable in the field.

Summary
The Dispatcher works with customers, business partners, and drivers to deliver exceptional customer service. The person for this position is responsible for answering most inbound calls from customers and drivers. The ideal candidate must be able to provide quotes and coordinate within our dispatch department to ensure customers are receiving orders in a timely manner. Candidate must be able to manage moderate call volumes, must work well with others, possess multitasking abilities and strong work ethic.

Essential Duties and Responsibilities

• Answer phones in a professional manner; answers customer's questions concerning price, and use of merchandise.
• Educate customer regarding medicinal properties and/or effects.
• Dispatch delivery of orders, as necessary to comply with customer requests
• Develop delivery routes and maintain contact with drivers throughout day
• Process orders-performs order entry, reviews orders for correct pricing, quantities payment information and delivery into calendar
• Schedule future ordersdeliveries into calendar
• Knowledge of the local geographical territory
• Prospects and develops relationships with potential customers, or leads to cultivate new business and communicates with outside sales reps.
• Assumes other duties as assigned
• Comply with all state regulations pertaining to medical and/or retail sales.
  Comply with company’s cash handling policies.
• Creates an exceptional customer service experience with guests through education, knowledge of products and salesmanship.
  Cleans shelves, counters, or tables.
• Removes and records amount of cash in register at end of shift.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Computer Skills
To perform this job successfully, an individual should have knowledge of basic computer systems.
Certificates, Licenses, Registrations
Must possess a Nevada Dispensary Agent work card and be 21 years of age or older.

Planet 13 would like to make its customers aware that certain individuals might try and approach them, call them, email them, text them, or reach out to them via social media, presenting themselves as our employees and/or affiliates to try and gain access to your personal information. This is a phishing scam. Planet 13 will never call a potential employee or customer for any form of payment in return for training material, ask for anyone’s direct deposit information, and their banking login and password. Planet 13’s Board Members, and Executives do not work as recruiters and do not communicate with potential employees directly via any form of communication nor do they engage in the offering of positions to potential employees. These claims and offers are fraudulent and we advise everyone to use discretion when handling these situations. If you feel as though you have been a target of this type of scam, please reach out to your local law enforcement. Thank you.

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Phone Dispatcher Positions:

• Answer all calls and text messages for customers who wanted to order.
• Input customers' information into the system and create an order for them.

Budtenders Positions:

• Greet In-Store Customers.
• Help with choosing products.
• Be Knowledgeable about Basic Cannabis Terms.

Requirements:

• Must Pass Livescan Background Check.
• Phone & Computer Skills.
• Excellent Customer Service Skills.
• At least 21 years or older.

Compensation:

• Start at $16.04 an hour.
• Raises frequently no cap on how much you make.
• 20% Employee Discount.

Employment type: full-time (nights and weekends preferred (2 pm-10 pm).
Schedule:
Must have full availability to work afternoon to closing shift and weekends (typically 2-3 pm-11 pm) 4-5 days a week preferred.
To apply email or text us when you would like to stop in for a quick 25-minute interview. If you're a good fit, we will get you onboarded and ready to work within a few days.
[email protected] or text
(619) 404-1317.

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House of Dank is currently seeking Delivery Dispatchers for our Center Line location.

*OPEN AVAILABILITY IS REQUIRED - INCLUDING EVENINGS AND WEEKENDS*

The main duty of the Delivery Dispatchers is to assist in order fulfillment, route scheduling, and communication in the cannabis delivery process.

Responsibilities:

• Enter information into POS system, verify customer eligibility and identification
• Follow strict processes and procedures while preparing product
• Fulfill and prepare customer orders
• Schedule and route customer deliveries for drivers
• Create delivery manifests for orders
• Communicate directly with delivery driver to coordinate orders and deliveries

Qualifying Skills:

• Open availability for varied hours/days, including evenings, weekends, and holidays
• Excellent computer skills working with POS systems and payment processing
• Ability to interpret state laws and regulations surrounding order preparation
• Clear communication skills

Requirements:

• Must be 21 years of age of older
• Ability to lift and move up to 25lbs independently
• High school diploma or GED preferred

Job Type: Full-time ONLY

Compensation: $18/hr plus employee discount

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Marijuana Regulatory Agency.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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The sister brand to Cookies, Lemonnade is the highest form of the grower’s art. A sativa focused family of strains and products created for those in search of an upbeat and euphoric experience. The company and its overall vertical integration and seed-to-sale business allows for complete quality control at every step – from cultivation and production to retail experience.

Lemonnade phone Dispatcher is responsible for providing exceptional and professional service to all customers, vendors and guests that order through text or our online service. The Phone Dispatcher will work in various roles within the company, as outlined below. It is imperative that they represent the brand with professionalism, passion, and provide extensive cannabis product knowledge to every customer.

Responsibilities:

• Answer and route all incoming calls from patients and customers.
• Provide excellent customer service as well as maintain a professional, positive, and friendly attitude when dealing with guests on the phone.
• Input patient registration information into system.
• Use database to search for existing patients to initiate and process transactions.
• Handle all online and phone orders through text messaging system.
• Coordinate with packer to ensure completion of customer's order.
• Follow all store procedures, protocols and rules.
• Completing cash transactions with attention to detail and accuracy.
• Cash handling and drawer reconciliation must be impeccable.
• Always maintain a clean and organized workspace.
• Manage, route, track and assign deliveries to a fleet of drivers.
• Accurately track, report and assign cash bags and tips for drivers.
• Ensure correct product is pulled and bagged for each order.
• Pay attention to details and accurately prepare each order.
• Identify and communicate items unable to fulfill due to inventory discrepancies to the Manager on Duty or Inventory Manager.
• Assist customers with possible substitutions when items are sold out or are unable to be fulfilled.

Qualifications:

• Must be at least 21 years of age.
• Must pass a comprehensive background check.
• Eligible to work in the US.
• Possess strong interpersonal, communication and customer service skills.
• Must be proactive and solution oriented with a positive attitude.
• Strong multi-tasker and able to work in a fast-paced environment.
• Proficient in technology software, desktop electronics, mobile devices (iPad)
• Phone and logistics experience is a plus.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Lake Elsinore, CA 92530: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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The Company

We aren’t like other Cannabis brands. We’re actually our own brand! Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.

The Position

Manages the day-to-day Delivery Operations. Provides support for all delivery agents, including monitoring daily volume and employee attendance, scheduling deliveries, training, policy and procedure updates, industry news, and product information. Responsible for leading all aspects of delivery operations, including security for personnel loading and unloading, cash handling, product tracking/reporting in the facility's Inventory Control System/Point of Sale, customer records maintenance in the facility's internal Verification Process, security during transport of product, loss prevention, sales reporting, product/supplies purchases, internal controls oversight, asset management, and facility compliance, maintenance, and cleanliness. Ensures staff coaching and develops the delivery team and delivers the Company's promise. The Delivery Dispatcher is the critical link between the retail operations and a successful at-home customer delivery.

The Responsibilities

• Proactively engage with customers to exceed their needs and work to generate revenue by driving a customer-centric sales culture
• Maintain compliance with all State & company policies/procedures, including but not limited to inventory reporting, employee reporting, customer reporting, delivery reporting, & product packaging
• Maintain a clean and safe environment for all employees and customers to include sales floor, vehicles, break room, manager offices and restrooms
• Ensure the implementation and effective application of information, tools, and systems required to meet customer needs
• Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Participate in networking and creating positive relationships within the community
• Conduct and oversee the training of all new employees as well as the retraining of existing employees as needed
• Provide positive and constructive feedback to help employees meet expectations and goals
• Must be able to effectively lead, coach and manage others in a professional environment
• Merchandising, operations, and execution of store and company standards
• Plan, prioritize, and execute detailed instructions in a timely and efficient manner
• Assist with performance management of all employees in partnership with Human Resources
• Responsible for all delivery opening and closing procedures when manager on duty is not present
• Responsible for all cash handling procedures and inventory management when manager on duty is not present
• Responsible for scheduling, managing, & routing all deliveries based on customer availability
• Other duties as assigned by manager on duty and/or Senior Management
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others
• Positively influence staff to achieve goals set by SM and Senior Management
• Act as a Change Champion, supporting and initiating change
• Other responsibilities and duties assigned by the Manager or Senior Management

The Requirements

• Associate degree preferred
• A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment.
• Previous management experience preferred
• Must possess ability to process information/merchandise through POS register system
• Business, Logistics, Delivery Management, or related field preferred
• Excellent interpersonal, verbal, and written communication skills
• Good planning, organizational and time management skills
• Ability to lead, delegate, and motivate staff
• Ability to maintain composure under pressure
• Knowledge of the Michigan Marijuana Rules & Regulations is a plus

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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East Bay Therapeutics, a progressive State Licensed Medicinal and Recreational Cannabis Retailer, is seeking for an upbeat and Customer-Focused Delivery Dispatcher.
Job Location:
Emeryville, California - 94608 - Local Candidates Strongly Preferred!
General Summary of Duties:
Therapeutic's Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of East Bay Therapeutics, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision received:
Reports to Delivery & Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties ( This list may not include all of the duties assigned):

• Set-up and Process customers orders using POS and Routing applications, including but not limited to Biotrack, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customers service by phone, text and during and in-person interactions.
• Develop and maintain rapport with our customers, partners and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with HIPPA guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!.
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social and organization skills.
• Incredible ability to multi-task.
• A can-do, optimist attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license and medical recommendations.

Education / Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash and customer service experience.
Typical Physical Demands:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Job Type: Part-time with full-time opportunity.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a responsible customer friendly Customer Service/Sales Talent! We need your exceptional communication skills, organization focus and ability to go over and beyond. You are the lifeline between our customers and drivers and we need the best of the best. Our customers are many, they are loyal, they know their stuff so we want to make sure you are comfortable with our menu, are detailed oriented and are willing to shine in this role!

You will be managing all incoming phone/texts orders needed for Hidden Treasure Delivery - a state licensed recreational and medical cannabis delivery out of Sacramento office and will have opening and closing responsibilities on the weekends and some weekdays.

Dispatching hours: 4-6 Hours Sat and Sunday to start.

Starting Shift 9:00 AM

Closing procedures 8:00-11:00 PM

Reloading totes: 2-3 Days a week and weekend 8:30pm-10:30PM evening shift weekday and weekend coverage

This Position Reports to the Delivery Manager, with additional supervision and direction from Team Leads and Supervisors.

Example of Duties (This list may not include all of the duties assigned.):
- Process all incoming texts and calls using current POS system

-Process and deliver customer orders using

- Package orders, Process transactions with cash / car

- Maintain a positive work environment conducive to trust and respect

- Provide exceptional customer service

- Perform other related work as required

- Maintain strict confidentiality in compliance with HIPAA guidelines

- Develop and maintain rapport with our customers and fellow employees

- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed

Performance Requirements, Knowledge, Skills and Abilities:

- Must possess a high degree of personal ownership and accountability.
- Must have high level of organization, patience and flexibility.
- Ability to perceive and meet the needs of customers and staff without direction.
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
- The ability to effectively communicate cannabis related product info to customers.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense cannabis products accurately and efficiently.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times.

Education/experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and customer service experience. Previous experience in the cannabis industry or product delivery a plus!

Typical Physical Demands:
- Requires lifting up to 50 pounds.
- Work may require prolonged sitting/standing, some bending, stooping and stretching.

Typical Working Conditions:
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events. Hours of operation are anywhere from 9 am - 10 pm depending on your shift.
- Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.
- Involves frequent contact with staff and the public.

Job Types: Full-time, Part-time, Commission

Salary: $14.00 /hour

• Onsite in Sacramento

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.