Cannabis Dispatcher Customer Service Jobs

Dispatcher - Dube Delivery (Oakland)

Full Time

Responsibilities Include :

- Fulfilling orders
- Providing Excellent Customer Service
- Dispatching Drivers to Delivery Locations
- Answering Phone Calls and Completing Orders

DUBE Delivery is an Equal Opportunity Employer.
In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: One location

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Farmhouse Artisan Market is a luxury cannabis delivery service dedicated to connecting savvy consumers and connoisseurs to the highest quality, most sustainable, and healthiest products the industry has to offer. Farmhouse is a resource for those beginning to explore how cannabis can be added to a healthy, natural lifestyle as well as those who are knowledgeable and looking for the best craft cannabis goods. Whatever you are looking for, Farmhouse will deliver a bespoke cannabis experience.

We are a local, family owned and operated company founded on supporting the small and heritage farmers and makers in order to help preserve a culture that puts quality, the environment and consumer safety before anything else. We encourage buying locally and knowing your farmer and we understand the important roll aesthetics plays in enjoying the day to day. If these values resonate with you and you feel you are a customer service master, we’d love to meet you!

*Must be 21 or older

Responsibilities

• Manage large amounts of incoming calls, texts, chats and emails
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Create efficient routes with accurate delivery times for drivers, while making sure drivers have similar numbers of orders assigned to them throughout the day
• Communicate changes to delivery routes with drivers
• Document all returned orders

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Must be highly computer literate (we are Mac + iOS based) and able to type quickly
• Must have basic knowledge of cannabis products and be interested in learning more (cannabis industry experience a plus)

This is a fast paced position that requires attention to detail and the ability to remain self-directed during downtime. We are looking for an upbeat team member who is ready to take on the north bay!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Overtime
• Weekend availability

COVID-19 considerations:
Anyone entering the office must wear a mask. We provide disinfectants for surfaces, hand sanitizer, and sinks with soap and water for frequent handwashing. There is plenty of space, and people are able to stay 6 ft apart.

Experience:

• Customer service: 3 years (Required)

Work Location: One location

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We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.

Responsibilities

• Receive customer calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Knowledgeable in cannabis products, types, and measurements

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

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Job description

We just won Weedmaps best of 2022 and We are building a new fully licensed, legal and compliant Cannabis Delivery system. The Cannabis Delivery Dispatcher will be responsible for ensuring each delivery is conducted as smoothly and efficiently as possible, thereby guaranteeing an all-around positive experience for our delivery partners, drivers, and customers. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high-pressure situations. Extremely precise and clear communication is a pivotal part of this role.

Responsibilities Efficiently and logically assign orders to drivers based on local geography, traffic patterns, and time constraints. Provide support for drivers who need assistance out on their delivery routes. Communicate potential operational and technical issues. Provide exceptional customers service in all interactions via phone, text, or email. Develop and maintain rapport with our delivery partners, drivers, and staff. Ensure customers’ concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed. Maintain a positive work environment conducive to trust and respect. Maintain the strictest confidentiality in compliance with HIPPA guidelines where applicable. Qualifications Personal knowledge of various cannabis products. Preferred not required. Previous dispatch experience a plus. Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required). Strong geospatial skills and CA geography knowledge. The ability to make rapid decisions in a high-pressure environment. Excellent communication, social and organization skills. Ability to multi-task. A can-do, optimist attitude. Ability to adhere to the highest customer service standards at all times. Ability to communicate clearly, honestly and effectively with customers and staff in all situations. Strong problem solving, customer service, and interpersonal skills. Ability to maintain high standards in a fast-paced, constantly evolving environment. Must possess a high degree of personal ownership and accountability. Must have a high level of organization. Must possess a valid California state ID or driver’s license.

If you have cannabis dispatch expereince, please text Mat at 7073869674 with your experience for a fast interview

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Dispatchers are the customer service lead of our organization. Their primary responsibilities include:

-Guiding customers through the ordering and delivery process
-Answering phones & product questions
-Creating, receiving, processing, packing orders
-Creating delivery routes for drivers
-Responding to company emails
-Maintaining a clean workspace
-Serving as the intermediary between drivers and customers prior to delivery
-Verifying IDs prior to delivery

The right person will have the following skills:
-Top quality customer service
-Excellent written and verbal communication
-Ability to quickly and effectively solve problems
-Adaptability to consistent change
-MULTITASKING!
-Basic cannabis knowledge, and the desire to learn more
-Basic algebra
-A clean federal and state background check

Job Type: Part-time

Pay: From $22.50 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

COVID-19 considerations:
All staff is required to wear an N-95 mask on the premises (to be provided by the company).

Ability to commute/relocate:

• Costa Mesa, CA 92626: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

Work Location: One location

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Responsibilities:

Ensure all orders and discounts are properly applied in POS and accurately pushed to routing system.

Ensure all deliveries are compliant within state tracking prior to route departure.

Route all deliveries in routing system and ensure all deliveries are made on time.

Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders.

Create delivery manifests for orders.

Communicate directly with delivery driver to coordinate orders and deliveries.

Maintain a positive and open line of communication between all drivers and stores.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Ferndale, MI 48220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• cannabis Dispatching: 1 year (Required)

Work Location: One location

Apply for this job with Nature's Remedy Cannabis

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CanEx delivery is a Cannabis company that offers ONLY delivery services.

** This position is not to be a delivery driver. ** This position consists of customer service. We are handling any issues or concerns that customers may have with their order or their experience with our company. Our daily tasks that are executed consists of the following :

- Sending our drivers to the location they will be delivering the Cannabis items that have been ordered.

- Responding to emails from customers.

- Accepting online orders / Updating orders.

- Sending delivery drivers to the job location they will be bud-tending to.

- Answering phone calls from drivers / customers.

- Problem solving under pressure, along with being able to multi-task.

** Shifts that are we are looking for to work 5pm-12am (may vary depending on order volume ) ** Must be *available Sat & Sun *

We are open 7 days a week from 10:30am -12am.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Montebello, CA 90640: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work weekends?

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

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Job Purpose and Summary:

Assist with Delivery, Retail, and E-commerce departments to route, fulfill and complete customer requests in order to streamline the operational process. The position is responsible for maintaining delivery efficiency and facilitating day-to-day dispatch/fulfillment operations. It’s the Dispatcher's responsibility to work with our Driving Force to ensure that our customers receive their orders in an efficient and timely manner, all while providing excellent customer service.

Functions:

• Providing customer ETA’s

• Plan optimal routes to maximize deliveries per driver using Onfleet (previous Onfleet or similar dispatch software experience required)

• Verifying IDs, Placing orders

• Ability to troubleshoot order complications or route conflicts

• Responding to our guests on live chat

• Confirm Treez order pushes thru to Onfleet order

• Communicate with drivers about changes in address, updates about order contents

• Communicate with customers about order updates, route delays/changes

• Helping take customer orders

• Adjust customer order totals, upsell to customers, and pushing marketing specials

• Work with iHeartJane

• Adjust delivery windows to maximize orders for the day, and create route density

• Create manual orders in Onfleet when Treez does not push order through

• improvising solutions to dispatch issues as they arise, escalating to the appropriate management as needed.

• Working as a team with our drivers to ensure deliveries are completed

• Ownership of delivery team performance while on duty

• Ability to defuse and resolve problematic situations in a calm and professional manner.

• Maximizes all situations and takes every possible interaction scenario to the best suitable conclusion.

• Interacts efficiently with the team and Delivery department as needed.

• Adheres to all company policies regarding attendance, meal, and break periods.

• Cannabis knowledge is a plus but not required. Dispatch skills are required.

*

• Manage dispatch employees by making sure there are no route conflicts in their work and ensuring that maximum deliveries are being routed at all times
• Act as an ambassador of Purple Lotus and embody Purple Lotus' core values: Humility, Excellence, and Resilience.

• Requirements: *
• Familiarity with G-Suite (Gdocs, Gsheets, Email)
• Experience using Onfleet or similar dispatching software
• 2+ years of dispatching experience in a high volume, last mile dispatch position
• Ability to work in a fast-paced environment
• Team Oriented
• Punctual/ Accountable
• Detail-oriented
• Ability to effectively communicate with our customers, drivers, and management
• Has the desire to close customers while providing excellent customer service
• Must have the ability to make decisions and problem solve
• Can implement feedback (coachable)
• Positive attitude
• Proven customer support experience or experience as a client service representative
• Strong phone etiquette and active listening skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multitask, prioritize, and manage time effectively
• Looking to grow within the company
• Needs to be 21+
• Must have the availability to work on the weekends

Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, and handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Administrative and Managerial Responsibilities: *
*

• Coordinate with inventory on stock levels and product discrepancies
• Items that need to be ordered (ice packs) are communicated to Nick and Jaime.
• Build positive team relationships throughout your department and Purple Lotus
• Will require working varied hours/days, including nights, weekends, holidays, and/or events, on occasion
• Work will generally be performed inside a fast-paced medical cannabis dispensary.
• Demonstrate ownership, accountability, initiative, and quality of work
• Present a professional image in appearance, actions, and words.
• Enforcing SOPs and policies
• Completing assigned tasks and communicating when help is needed.
• Samsara video retrieval and monitoring

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Tips

COVID-19 considerations:
Temperature checks and available PPE

Ability to commute/relocate:

• San Jose, CA 95112: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Dispatcher

WHO WE ARE

Grasshopper is a locally owned premier leader of cannabis retail and delivery operations. We are a community involved company rooted in Chula Vista with the emphasis of serving San Diego County. Our positive message is facilitated through supporting green business practices, hiring, and buying locally, promoting community education, and participating in community beautification programs. Grasshopper provides safe quality, lab tested cannabis from accredited testing laboratories. In an effort to reduce our carbon footprint, Grasshopper participates in green business practices through operating a fleet of Eco-Friendly Vehicles for all our deliveries. A portion of our daily sales proceeds will benefit much needed local Cultural Arts Programs.

Job Summary:

We are looking to employ a knowledgeable Dispatcher to assist customers in selecting suitable cannabis products. The ideal Dispatcher candidate offers excellent customer service over the phone, has great communication skills to inform lead managers of customer complaints and operational issues, and ability to answer any questions regarding their firsthand experiences with different strains of cannabis, their medicinal uses, and methods of consumption. If this sounds like you, apply today!

Requirements:

High school diploma or GED.

Sound knowledge of cannabis strains and their medicinal benefits.

Outstanding organizational skills.

Excellent analytical and problem-solving skills.

Effective communication skills.

Exceptional customer service skills.

Duties & Responsibilities:

• Ability to answer phone calls to place orders for delivery or storefront pick up and assist with transferring Weedmaps orders over to our POS system
• Process customers' payments using the delivery Point of Sale (POS) system
• Ensure all orders have discounts applied, taxes changed correctly and prepare delivery receipts for inventory packing
• Verify if customers' identification documents are of legal age
• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
• Maintain up to date of new cannabis products on the market as well as the latest industry trends through research
• Inform customers of the company’s upcoming events, new product, and specials
• Provide support with other duties as assigned by Supervisor or Manager
• Ensure the delivery is always clean and well-organized

Job Types: Full-time, Part-time

Pay: $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Chula Vista, CA 91914: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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21+ years old

Dispatch/ Delivery Driver (Vehicle Provided)

Familiar with Eureka and outside areas preferred

Outlook and Microsoft knowledgeable

Good Customer Service/ phone skills

Cannabis knowledgeable

Must provide CLEAN California driving record from DMV

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• Employee discount
• Health insurance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• California Drivers License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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At butter Modern Cannabis, customer service is paramount among all other aspects of our business. As a dispatcher you are primarily responsible for attending to each order placed via phone or online and effectively communicating with each customer. Beyond customer service, a dispatcher will being able to proficiently dispatch orders to drivers and ensure that the product reaches the customer in a timely manor while communicating with the customer about their ETA.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.50 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Ana, CA 92704: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Hvae you been looking to get into the Blooming cannabis industry in Maine? Would you like to work with something you are passionate about? Want to spend your day focusing on Cannabis, while in a high paced, high demand environment?

This job may be just for you! We are looking for a dispatcher for our medical cannabis delivery servie!!! We are looking for someone who is passionate about cannabis, tech savvy, and wants to provide great customer service!

Main Duties:

- Respond to orders from patients VIA text message, phone calls, and Online ordering

- Provide excellent customer service, offer our daily deals, and help patients with any questions they have.

- Route, optimize, and plan orders for patients as they arrive and coorindate with drivers.

-Effeciently utilize our App infrastructure for effecient and effective communication and coordination of orders.

- Multi tasking is a must!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 4x10
• 8 hour shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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General Job Purpose:

The Dispatcher/Customer Service agent is responsible for effectively handling all aspects of their department to ensure smooth operations. This includes, but is not limited to leading and developing a team of drivers, mastering the apps needed for the operation (pos and fleet management systems), receiving, processing, scheduling, and packing online or phone orders. Dispatchers are expected to create and maintain customer profiles, inclusive of current phone numbers, email addresses, delivery addresses, and age verification documents .Dispatchers are also expected to Monitor phones, email and POS systems while keeping all deliveries compliant with state regulations. A great dispatcher/customer service agent is a self-starter who has great attention to detail, communication skills, requires little to no supervision, is able to adapt quickly to changes, is team and solution oriented, and can align with our Core Values.

Duties may include but are not limited to the following:

• Manage and dispatch a fleet of drivers

• Receive, process and pack orders

• Schedule deliveries

• Attend customer calls and create upsell opportunities

• Provide general customer service in a professional and friendly manner

• Be a brand representative

• Organize and verify inventory

• Open or close the facility

• Uphold and enforce all company administrative and safety policies.

• Promote a culture that is aligned with the company Core Values

• Review and analyze raw data to identify discrepancies, trends, or other useful information.

• Identify and escalate maintenance/safety issues.

Department-Specific Responsibilities

• Create efficient routes for delivery drivers

• Master our POS and Fleet Management software

• Provide ETAs to customers

• Understand and follow compliance guidelines

Additional Responsibilities

• Knowledge of cannabis products

Skills & Qualifications:

• 21 years of age or older

• Computer proficient

• Time Management

• Excellent communication skills

• Excellent customer service / Phone Etiquette

• Ability to multitask and prioritize responsibilities based on approaching deadlines

• Ability to detect errors in large amounts of data and inventory

• Ability to identify limitations and escalate the need for additional help

• Ability to work well in a team and find resolutions to conflicting ideas

• Ability to adapt quickly to changes within the company and reprioritize tasks based on ad hoc changes

• Solution-oriented approach to problems

• Able to work independently with little or no supervision and maintain high performance

• Preferred dispatcher experience

• Knowledge of cannabis products is a plus

Hours

• Several shifts available (hours of operation are 7 days a week 11:00am to 9:00pm)

• Must be flexible for ad hoc company needs

• 45 hours/week

Compensation

• $20.00 - $25.00-per hour + tips (drivers are expected to tip dispatcher at least 10%)

• Subject to a 90 day review period

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Goleta, CA 93117: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.

Responsibilities

• Receive customer calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Knowledgeable in cannabis products, types, and measurements

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• 401(k)
• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

Apply for this job with Canna-Couriers

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Responsibilities:

Ensure all orders and discounts are properly applied in POS and accurately pushed to routing system.

Ensure all deliveries are compliant within state tracking prior to route departure.

Route all deliveries in routing system and ensure all deliveries are made on time.

Follow strict processes and procedures while preparing product
Fulfill and prepare customer orders.

Create delivery manifests for orders.

Communicate directly with delivery driver to coordinate orders and deliveries.

Maintain a positive and open line of communication between all drivers and stores.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Ferndale, MI 48220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

Apply for this job with Nature's Remedy Cannabis

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Looking for a responsible customer friendly Customer Service/Sales Talent! We need your exceptional communication skills, organization focus and ability to go over and beyond. You are the lifeline between our customers and drivers and we need the best of the best. Our customers are many, they are loyal, they know their stuff so we want to make sure you are comfortable with our menu, are detailed oriented and are willing to shine in this role!

You will be managing all incoming phone/texts orders needed for Hidden Treasure Delivery - a state licensed recreational and medical cannabis delivery out of Sacramento office and will have opening and closing responsibilities on the weekends and some weekdays.

Dispatching hours: 4-6 Hours Sat and Sunday to start.

Starting Shift 9:00 AM

Closing procedures 8:00-11:00 PM

Reloading totes: 2-3 Days a week and weekend 8:30pm-10:30PM evening shift weekday and weekend coverage

This Position Reports to the Delivery Manager, with additional supervision and direction from Team Leads and Supervisors.

Example of Duties (This list may not include all of the duties assigned.):
- Process all incoming texts and calls using current POS system

-Process and deliver customer orders using

- Package orders, Process transactions with cash / car

- Maintain a positive work environment conducive to trust and respect

- Provide exceptional customer service

- Perform other related work as required

- Maintain strict confidentiality in compliance with HIPAA guidelines

- Develop and maintain rapport with our customers and fellow employees

- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed

Performance Requirements, Knowledge, Skills and Abilities:

- Must possess a high degree of personal ownership and accountability.
- Must have high level of organization, patience and flexibility.
- Ability to perceive and meet the needs of customers and staff without direction.
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
- The ability to effectively communicate cannabis related product info to customers.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense cannabis products accurately and efficiently.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times.

Education/experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and customer service experience. Previous experience in the cannabis industry or product delivery a plus!

Typical Physical Demands:
- Requires lifting up to 50 pounds.
- Work may require prolonged sitting/standing, some bending, stooping and stretching.

Typical Working Conditions:
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events. Hours of operation are anywhere from 9 am - 10 pm depending on your shift.
- Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.
- Involves frequent contact with staff and the public.

Job Types: Full-time, Part-time, Commission

Salary: $14.00 /hour

• Onsite in Sacramento

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Hidden Treasure Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Delivery Dispatcher

Speedy Weedy is a licensed medical marijuana (MMJ) dispensary in Vista, CA and we are searching for a Dispatcher to join our team. We are seeking talented individuals who want to help us make a difference in this industry and have a professional demeanor for an upscale, “boutique-style” dispensary. Applicants must have exceptional customer service skills and experience within the cannabis industry, or as an alternative, a strong background in hospitality, retail merchandising or management outside of the industry. In order to be considered for employment, please read the entire post and carefully follow the directions below:

Job Description:

The position of Delivery Dispatcher is responsible for checking in new and existing patients per the City of Vista and State of California requirements, answering phones, creating patient profiles, and generally assisting where needed. Our Delivery Dispatcher/Receptionist is the first to greet our patients and begin a positive experience so a friendly, upbeat and welcoming personality is important.

Requirements:

• Excellent and pleasant customer service skills with the ability to greet customers.
• Excellent telephone skills
• Must be highly organized
• Must be proficient with computers
• Ability to effectively navigate Microsoft Office programs
• Competent filing ability
• A high degree of initiative and self-motivation
• Have knowledge of social media (Weedmaps and Leafly a plus)
• Ensure you are on time for each and every shift
• Excellent Communication skills
• Attention to Detail
• Multi-task Oriented
• Stress Management/Composure
• Ensure you and your uniform/clothing are clean and professional
• Must submit and pass a Department of Criminal Justice criminal background check (LiveScan)
• Have a valid California ID
• Must be 21 years or older

Hours and Availability:

7-8 hour shifts between the hours of 9:00AM - 10:00PM. A Dispatcher is expected to work five shifts per week. A Dispatcher must be available weekends, weekdays, evenings and holidays.

If you have previous work experience in the cannabis industry, please make sure to provide a detailed work history somewhere within your resume. Please include a link to any social media accounts (Facebook, Instagram, Twitter). If we feel that you are a good candidate, we will respond to your email with a location and time for interview. ONLY candidates who have followed these directions will be considered.

Job Types: Full-time

Experience:

• Administrative Duties: 1 year
• Call Center: 1 year
• MMJ dispensary or other cannabis industry related: 1 year

Location:

• Vista, CA

Required work authorization:

• United States

EOE

Please, NO CALLS regarding employment – we will communicate with all applicants via email. Please respond only through this ad posting via email. We are unable to respond to all applicants individually but if we are interested in a candidate, we will contact you directly.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Weekends

Supplemental Pay:

• Tips

Experience:

• Over the phone customer service: 1 year (Required)

License:

• doctors recommendation (Required)

Work authorization:

• United States (Required)

Show Less

Job Types: Full-time, Contract

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

Apply for this job with Speedy Weedy

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job description - $500 Signing Bonus!!!

The Cannabis Delivery Dispatcher will be responsible for ensuring each customer receives an outstanding customer service experience from the beginning to end of the process.
This person must give every customer a positive and friendly experience over the phone. Providing assistance to all who need help facilitating the online ordering process along with making sure to do so with the highest level of customer service. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high-pressure situations. Extremely precise and clear communication is a pivotal part of this role. While understanding and embracing the mission of greenRush, affiliate organization(s), and their role in the industry.

Responsibilities
Set-up and Process customers orders using POS and Routing applications
Provide support for drivers who need assistance out on their delivery routes.
Log operational and tech issues.
Package orders accurately and efficiently.
Provide exceptional customer service by phone, text, email, and website.
Develop and maintain rapport with our customers, partners, and staff.
Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
Maintain a positive work environment conducive to trust and respect.
Maintain the strictest confidentiality in compliance with HIPPA guidelines.
Qualifications
Personal knowledge in various cannabis products. Preferred not required.
Paid Holidays
Strong driver tracking technical knowledge, including an array of tech stacks, used to execute deliveries
The ability to make rapid decisions in a high-pressure environment.
Excellent communication, social, and organization skills.
Incredible ability to multi-task.
A can-do, optimist attitude
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
Strong problem solving, customer service, and interpersonal skills.
Ability to maintain high standards in a fast-paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Must have a high level of organization.
Must possess a valid state ID

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Job Types: Full-time, Contract

Pay: From $20.00 per hour

COVID-19 considerations:
Wear a mask

Job Type: Full-time

Pay: $20.00per hour

Job Types: Full-time, Contract

Pay: From $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Curbside pickup, Masks worn at all time. NO CONTACT DELIVERY

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

Apply for this job with Indika Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

21+ years old

Dispatch/ Delivery Driver (Vehicle Provided)

Familiar with Eureka and outside areas preferred

Outlook and Microsoft knowledgeable

Good Customer Service/ phone skills

Cannabis knowledgeable

Must provide CLEAN driving record from DMV

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• California Drivers License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Humboldt's Premium

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for a reliable Cannabis Delivery Dispatcher to act as a communication point for our customers and drivers. You will receive orders, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Previous dispatching or professional phone experience is required.

Responsibilities

• Receive customer calls and record significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma
• Knowledgeable in cannabis products, types, and measurements

Job Type: Part-time

Pay: $17.50 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

Apply for this job with Canna-Couriers

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Looking for a responsible customer friendly Customer Service/Sales Talent! We need your exceptional communication skills, organization focus and ability to go over and beyond. You are the lifeline between our customers and drivers and we need the best of the best. Our customers are many, they are loyal, they know their stuff so we want to make sure you are comfortable with our menu, are detailed oriented and are willing to shine in this role!

You will be managing all incoming phone/texts orders needed for Hidden Treasure Delivery - a state licensed recreational and medical cannabis delivery out of Sacramento office and will have opening and closing responsibilities on the weekends and some weekdays.

Dispatching hours: varies but will be on Sat and Sunday to start

Reloading totes: 8:30pm- evening shift weekday and weekend coverage

This Position Reports to the Delivery Manager, with additional supervision and direction from Team Leads and Supervisors.

Example of Duties (This list may not include all of the duties assigned.):
- Process all incoming texts and calls using current POS system

-Process and deliver customer orders using

- Package orders, Process transactions with cash / car

- Maintain a positive work environment conducive to trust and respect

- Provide exceptional customer service

- Perform other related work as required

- Maintain strict confidentiality in compliance with HIPAA guidelines

- Develop and maintain rapport with our customers and fellow employees

- Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed

Performance Requirements, Knowledge, Skills and Abilities:

- Must possess a high degree of personal ownership and accountability.
- Must have high level of organization, patience and flexibility.
- Ability to perceive and meet the needs of customers and staff without direction.
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events.
- Ability to adhere to the highest customer service standards at all times.
- Ability to communicate clearly, honestly and effectively with customers and staff in all situations.
- The ability to effectively communicate cannabis related product info to customers.
- Strong problem solving, customer service and interpersonal skills.
- Ability to dispense cannabis products accurately and efficiently.
- Ability to maintain high standards in a fast paced, constantly evolving environment.
- Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times.

Education/experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and customer service experience. Previous experience in the cannabis industry or product delivery a plus!

Typical Physical Demands:
- Requires lifting up to 50 pounds.
- Work may require prolonged sitting/standing, some bending, stooping and stretching.

Typical Working Conditions:
- Available to work varied hours/days, including late nights, weekends, holidays, and/or events. Hours of operation are anywhere from 9 am - 10 pm depending on your shift.
- Work is performed in a retail location, warehouse, in a motor vehicle and in public or at the homes of delivery customers.
- Involves frequent contact with staff and the public.

Job Types: Full-time, Part-time, Commission

Salary: $14.00 /hour

Work Remotely

• Hybrid

Job Types: Part-time, Contract

Pay: From $14.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Sacramento, CA 95828: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

Apply for this job with Hidden Treasure Delivery

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

As a Dispatcher, you will ensure that all our drivers managed.You will be receiving orders, phone orders and online orders taking care of customer concerns and complaints, and getting orders to the right driver.

Qualifications:
Computer literate, and ability to learn new software. dispatch experience helpful. Cannabis experience is a plus. Detail oriented, organized Strong oral communication.Willing to take initiative and work as a team. Ability to operate in a high stress environment and remain calm
PT work - 30-40 hours per week.

Job Type: Part-time

Pay: From $16.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• North Hollywood, CA: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Job description - $500 Signing Bonus!!!

The Cannabis Delivery Dispatcher will be responsible for ensuring each customer receives an outstanding customer service experience from the beginning to end of the process.
This person must give every customer a positive and friendly experience over the phone. Providing assistance to all who need help facilitating the online ordering process along with making sure to do so with the highest level of customer service. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high-pressure situations. Extremely precise and clear communication is a pivotal part of this role. While understanding and embracing the mission of greenRush, affiliate organization(s), and their role in the industry.

Responsibilities
Set-up and Process customers orders using POS and Routing applications
Provide support for drivers who need assistance out on their delivery routes.
Log operational and tech issues.
Package orders accurately and efficiently.
Provide exceptional customer service by phone, text, email, and website.
Develop and maintain rapport with our customers, partners, and staff.
Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
Maintain a positive work environment conducive to trust and respect.
Maintain the strictest confidentiality in compliance with HIPPA guidelines.
Qualifications
Personal knowledge in various cannabis products. Preferred not required.
Paid Holidays
Strong driver tracking technical knowledge, including an array of tech stacks, used to execute deliveries
The ability to make rapid decisions in a high-pressure environment.
Excellent communication, social, and organization skills.
Incredible ability to multi-task.
A can-do, optimist attitude
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
Strong problem solving, customer service, and interpersonal skills.
Ability to maintain high standards in a fast-paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Must have a high level of organization.
Must possess a valid state ID

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Job Types: Full-time, Contract

Pay: From $20.00 per hour

COVID-19 considerations:
Wear a mask

Job Type: Full-time

Pay: $20.00per hour

Job Types: Full-time, Contract

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Curbside pickup, Masks worn at all time. NO CONTACT DELIVERY

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: One location

Apply for this job with Indika Delivery

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.
Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.
Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.
Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Breez is cannabis for everyday life. We create products that unlock the benefits of cannabis for everyone. We launched in 2015 from our kitchen table and built the company into one of the world's top cannabis brands. Our bestselling mints, tablets and tincture sprays have redefined cannabis consumption and led the way for making cannabis more accessible. We are growing fast, expanding into new categories, and looking for the right talent to join this high-performance team.

Our growing team is made up of extraordinary individuals who have created a culture of collaboration, excellence, and respect. We promote from within and seek to provide meaningful opportunities for learning and growth. This is an apolitical workplace where we honor individuality, value free thinking, and respect civil liberties. We are an equal opportunity employer.

Learn more at findbreez.com

Position Summary

We are seeking experienced Customer Service Representatives to be the first point of contact for our customers. You should have a base line knowledge of the effects of a wide array of cannabis products, and be able to become a subject matter expert on all BREEZ offerings. Ideal candidates will provide excellent, authentic connections while helping our customers navigate the ordering process to provide gold standard service in every interaction.

Qualifications:

• A natural ability to create authentic connections with people from all backgrounds and all walks of life.
• Great at developing and maintaining rapport with customers and the team.
• Passionate and knowledgeable about cannabis generally and BREEZ specifically in order to curate customer experiences and ease the ordering process.
• Ensure customers receive outstanding service by providing genuinely positive encounters.
• Excellent written and verbal communication skills.
• At least 2 years of experience in customer service, retail or direct to customer delivery.
• High degree of personal ownership and accountability.
• Extremely organized. This is a deal breaker.
• Basic math skills for customer invoicing.
• Physical requirements include: prolonged standing/sitting, some bending, stooping, stretching and lifting up to 50lbs.

Responsibilities:

• Process customer delivery orders using internal systems.
• Provide front-line support for drivers who need assistance out in the field.
• Log operational issues and suggest process improvements.
• Package orders accurately and efficiently.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently
• Address and resolve customer complaints; escalate service issues in an expedient manner
• Follow all Regulatory Cannabis Compliance set forth by the DCC as related to Cannabis Delivery Services.
• Maintain strict confidentiality with customer information
• Available to work varied hours/days, including evenings, weekends, some holidays.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Culver City, CA 90230: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you at least 21 Years of age?

Experience:

• Dispatching: 1 year (Required)

Work Location: One location

Apply for this job with BREEZ

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Good Tree is looking for a Customer Success Manager who will closely consult with our patients to develop custom experiences and implementations that promote and push our brands’ business objective. It is an extremely proactive role, which will require strategic planning, internal and external advocacy, and initiative-based messaging to motivate patient and team action.

As our Customer Success Manager, you will become a pro at dispatching and an expert in navigating the world's most advanced fleet management platform. You will learn to manage our inventory website in order to understand trends, and the best practices for dispatching and overarching delivery success. As a leader and Success Manager at Good Tree, you should be highly passionate and motivated by client retention and growth. You will manage the overall connection of Relationship Managers and patients, and will take responsibility for the long-term relationships of all of our patients. You will seek solutions to guarantee operational excellence, pay attention to detail, and identify proper opportunities to extend our products and service.

Additional Responsibilities

-Develop custom Success Plans for each customer with analytical poise in order to deliver overall satisfactory encounters

-Drive positive interactions amongst patients and partners, identify unspoken patient issues, and establish appropriate next steps to enhance success metrics

-Track productivity of Relationship Managers to ensure entire team is reaching all set goals

-Drive positive interactions, be attentive in identifying unspoken or unsolved patient issues, and establish appropriate steps to enhance sales and relationships

-Input and identify new and returning patient accounts and information

-Work with team stakeholders, such as Product, Marketing, Operations, etc.

-Accurately measure, weigh, and package cannabis and cannabis product according to current California state regulation*

-Effectively, efficiently, and kindly handle a high volume of inbound calls and inquiries

Does This Sound Like You?

-Bachelor's Degree or higher

-Demonstrated skills in analytics, presentation, teamwork, and customer management

-4-10 years experience managing/consulting customer accounts, or customer service

-Experience in planning and managing multiple cross functional projects

-Experience in Human Resources, Program Management, Account Management, Healthcare, and/or Leadership Development (preferred)

Please visit growingtalent.org to learn more about Good Tree. Cover Letter Preferred.

Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to create an inclusive environment for all staff and employees.

Job Types: Full-time, Part-time

Pay: $21.00 - $27.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Work authorization:

• United States (Preferred)

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)

Required travel:

• 100% (Preferred)

Apply for this job with Good Tree CBD & Organic Marijuana Delivery

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Full Job Description

We are looking for a customer-oriented driver dispatcher. The dispatcher will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction using the tools and methods of our organization.

Responsibilities

• Manage large amounts of incoming calls, text, orders, emails
• Communicate customer orders and provide ETAs based on OnFleet driver scheduling
• Take incoming orders and prepare for drivers to deliver to customers
• Reconciling driver receipts daily
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Other duties as assigned by management

Skills

• Proven customer support experience or experience as a client service representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree
• Knowledge of cannabis products and industry tools like Greenbits, Dutchie, Weedmaps, or others is a plus!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Work Location:

• Multiple locations

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Work Remotely:

• No

Apply for this job with SE&A

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Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with & manage customers + drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $12.50 - $16.00 per hour

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Experience:

• Customer Service: 1 year (Preferred)
• job with heavy typing: 1 year (Preferred)
• Inventory Management: 1 year (Preferred)

Education:

• High school or equivalent (Required)

Location:

• Santa Monica, CA (Required)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Typical start time:

• 8AM

Typical end time:

• 10PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.heyhigh.com

Work Remotely:

• No

Apply for this job with Hey High

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Looking for a dedicated dispatcher with good customer service and a great attitude. Will handle incoming phone calls of people purchasing cannabis. Will dispatch delivery drivers from our POS system to their delivery destinations. Experience with POS systems a plus but not mandatory. Knowledge of cannabis helps , but can be taught as well . Thurs - Sunday part time hours.

Job Type: Part-time

Pay: From $17.00 per hour

Apply for this job with Pot Kings

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Cannabis Delivery Dispatcher will be responsible for ensuring each customer receives outstanding customer service experience from the beginning to end of the process.This person must give every customer a positive and friendly experience over the phone. Providing assistance to all who need help facilitating the online ordering process. And making sure to do so with the highest level of customer service. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high pressure situations. Extremely precise and clear communication is a pivotal part for this role. While understanding and embracing the mission of greenRush, affiliate organization(s), and their role in the industry.

ResponsibilitiesSet-up and Process customers orders using POS and Routing applicationsProvide support for drivers who need assistance out on their delivery routes.Log operational and tech issues.Package orders accurately and efficiently.Provide exceptional customers service by phone, text, email and website.Develop and maintain rapport with our customers, partners and staff.Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.Maintain a positive work environment conductive to trust and respect.Maintain strictest confidentiality in compliance with HIPPA guidelines.QualificationsPersonal knowledge in various cannabis products. Preferred not required.Paid HolidaysStrong driver tracking technical knowledge, including array of tech stacks used to execute deliveriesThe ability to make rapid decisions in a high pressure environment.Excellent communication, social and organization skills.Incredible ability to multi-task.A can-do, optimist attitudeAbility to adhere to the highest customer service standards at all times.Ability to communicate clearly, honestly and effectively with customers and staff in all situations.Strong problem solving, customer service and interpersonal skills.Ability to maintain high standards in a fast paced, constantly evolving environment.Must possess a high degree of personal ownership and accountability.Must have high level of organization.Must possess a valid state ID

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

• Employee Discount
• Paid Time Off
• Referral Program

Schedule:

• 10 Hour Shift
• 8 Hour Shift
• Monday to Friday

Experience:

• Dispatch: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Location:

• Oakland, CA (Required)

Shifts:

• Mid-Day (Required)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Hours per week:

• 20-29
• 30-39

Typical start time:

• 10AM

Typical end time:

• 8PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Work Remotely:

• No

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

General Information:
Ohana’s Dispatch team members are responsible for ensuring each customer receives outstanding service by providing a positive and friendly experience over the phone. Helping patients and customers navigate the ordering process while always providing the highest level of customer services. We are looking for a hard-working self-starter who thinks clearly in high-pressure situations. Heavy internal and external communications are a meaningful part of this role. While understanding and embracing the Mission of Ohana, affiliate organization(s), and their role in the industry, and local and greater communities.

Supervision Received:
Reports to the GM and Dispatch Manager, with additional supervision and direction from On-Duty Supervisors.

Example of Duties (This list may not include all of the duties assigned):

• Set-up and Process customer orders using POS and Routing applications, including but not limited to COVA, OnFleet, and WeedMaps.
• Provide front-line support for drivers who need assistance out of the field.
• Log operational issues and suggest and implement process improvements.
• Package orders accurately and efficiently.
• Provide exceptional customer service by phone, text, and during, and rarely in-person interactions.
• Develop and maintain rapport with our customers, partners, and staff.
• Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.
• Maintain a positive work environment conducive to trust and respect.
• Maintain the strictest confidentiality in compliance with privacy guidelines.
• Perform other related work as required.

Performance Requirements, Knowledge, Skills, and Abilities:

• Personal knowledge of various cannabis products (required).
• Available to work varied hours/days, including late nights, weekends, holidays, and/or events (Required).
• High expectations for success - good enough never is!
• The ability to make rapid decisions in a high-pressure environment.
• Excellent communication, social, and organization skills.
• Incredible ability to multitask.
• A can-do, optimistic attitude.
• Ability to adhere to the highest customer service standards at all times.
• Ability to communicate clearly, honestly, and effectively with customers and staff in all situations.
• Ability to perceive and meet the needs of customers.
• Strong problem solving, customer service, and interpersonal skills.
• Ability to maintain high standards in a fast-paced, constantly evolving environment.
• Must possess a high degree of personal ownership and accountability.
• Must have a high level of organization.
• Must possess a valid driver's license.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Retail, delivery, cash handling, and customer service experience.

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping, and stretching.
• Requires normal range of hearing.
• Requires healthy vision (aided or unaided).
• Requires lifting up to 50 pounds.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, or an off-site training facility.
• The work environment may be very loud and fast-paced. Could involve close quarters and possible contact with onsite delivery staff.
• Work may be stressful at times and may include dealing with difficult members.

Job Type: Part-time with a full-time opportunity.

Salary: $15.00 per hour, overtime, and competitive performance bonus opportunities.
About Ohana Gardens:

We are a corporation based in the Sacramento area. We truly believe in patient care and we do our absolute best to bring you the most positive experience possible with our collective. At Ohana Gardens you will not only enjoy top of the line patient service and prices, but you will be a part of our Collective Family.At Ohana Gardens we hope to help patients be as healthy as possible by offering an array of different cannabis and nutritional products. As a Collective and as a family we believe in the theory that a happy body is a happy life. Our staff at Ohana Gardens are here strictly for the patients. If you have any questions regarding any of our products or services do not hesitate to ask one of our staff members and they will be happy to assist you in any and all of your health and wellness needs. Thank you so much once again for your interest in Ohana Gardens.

Apply for this job with Ohana Gardens

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

HerbnJoy is the newest legal cannabis delivery service, about to open our doors in Redwood City. We are looking for dispatchers/ customer service representative who are excited about building a new operation and creating a positive and sustainable culture for the HNJ brand.

Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety and security in exacting detail due the independent nature of the activity and the increased exposure the process requires.

Responsibilities -

• Act with integrity in all things.

• Accept, verify and process new delivery customers

• Route delivery drivers using company routing software

• Provide the customer with product solutions that exceed their expectations.

• Execute the detailed and specific procedures described in the Delivery SOP's

• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.

• Reconcile route sales, inventory and cash with the driver and record

• Observe all company policies, rules and regulations.

• Maintain detailed knowledge of all products including effects, inventory levels and promotions.

• Promote a team first working environment.

Skills and Qualifications- An amazing and consistent positive attitude, a passion for customer service and the discipline to execute procedures without deviation to ensure security and safety. Experience with cannabis preferred.

Job Types: Full-time, Part-time

Salary: $16.00 to $18.00 /hour

Experience:

• relevant: 1 year (Preferred)
• customer service: 1 year (Preferred)
• Dispatch: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Tips
• Other forms

Work Location:

• On the road

Benefits:

• Health insurance
• Flexible schedule
• Paid time off

Communication method(s) used:

• Phone

Schedule:

• Weekends required
• Holidays required

Apply for this job with Herb N Joy

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

*MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

-Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.

-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

-Assists the company in helping develop and execute long-term goals.

-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

Requirements

-Must type at least 60WPM

-Minimum two years experience in sales and or customer service.

-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.

-Ability to set and execute goals promptly.

-Understanding of sales and performance metrics.

-Strong work ethic and ability to work unsupervised.

-Excellent verbal and written communication skills with clients and coworkers.

-Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for Smoaklands Team, to the email on this posting.

Job Types: Full-time, Part-time

Salary: $16.00 /hour

Experience:

• relevant: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• 8 hour shift

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Apply Now

Connected Transportation Partners Inc is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

*MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

-Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.

-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

-Assists the company in helping develop and execute long-term goals.

-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

Requirements

-Must type at least 60WPM

-Minimum two years experience in sales and or customer service.

-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.

-Ability to set and execute goals promptly.

-Understanding of sales and performance metrics.

-Strong work ethic and ability to work unsupervised.

-Excellent verbal and written communication skills with clients and coworkers.

-Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for Smoaklands Team, to the email on this posting.

Job Types: Full-time, Part-time

Salary: $16.00-$18.50/hour depending on experience

Experience:

• relevant: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Job Type: Part-time

Salary: $17.00 to $18.00 /hour

Experience:

• call center: 1 year (Preferred)
• retail: 1 year (Preferred)
• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)
• cash handling: 1 year (Preferred)

Benefits:

• Flexible schedule

Communication method(s) used:

• Email
• Phone

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Schedule:

• Weekends required
• Night shift

Work Remotely:

• No

Apply for this job with Connected Transportation Partners

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• *Upward mobility opportunity for exemplary employees.

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 6+ years of call center management experience

• Prior experience as the manager or director of a call center

• Bachelor’s degree preferred

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-time

Salary: Starting pay 48-60k with potential for 65K after 90days and advancement within the company.

Job Type: Full-time

Salary: $16.00 to $56.00 /hour

Experience:

• call center: 6 years (Preferred)
• retail: 5 years (Preferred)
• sales: 5 years (Preferred)
• customer service: 6 years (Preferred)
• cash handling: 5 years (Preferred)

Additional Compensation:

• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• Overtime

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

HerbnJoy is a new and growing legal cannabis delivery service. We are preparing to open our doors in Walnut Creek and are looking for dispatchers/ customer service representative who are excited about building a new operation and creating a positive and sustainable culture for the HNJ brand.

Overview – This role is responsible for the customer’s experience with our brand and products. This means being on-time, accurate, friendly and safe. The dispatch role carries an enhanced responsibility to execute procedures regarding inventory, safety and security in exacting detail due the independent nature of the activity and the increased exposure the process requires.

Responsibilities -

• Act with integrity in all things.

• Accept, verify and process new delivery customers

• Route delivery drivers using company routing software

• Provide the customer with product solutions that exceed their expectations.

• Execute the detailed and specific procedures described in the Delivery SOP's

• Accurately conduct sales and inventory transactions as prescribed by the company POS system including the picking and staging of delivery orders.

• Reconcile route sales, inventory and cash with the driver and record

• Observe all company policies, rules and regulations.

• Maintain detailed knowledge of all products including effects, inventory levels and promotions.

• Promote a team first working environment.

Skills and Qualifications- An amazing and consistent positive attitude, a passion for customer service and the discipline to execute procedures without deviation to ensure security and safety. Experience with cannabis preferred.

Job Types: Full-time, Part-time

Salary: $18.00 /hour

Experience:

• relevant: 1 year (Preferred)
• customer service: 1 year (Preferred)
• Dispatch: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Tips
• Other forms

Work Location:

• One location

Benefits:

• Health insurance
• Flexible schedule
• Paid time off

Communication method(s) used:

• Phone

Hours per week:

• 20-29
• 30-39

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects

Schedule:

• Monday to Friday
• Weekends required

Work Remotely:

• No

Apply for this job with Herb N Joy

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

*MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

-Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.

-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

-Assists the company in helping develop and execute long-term goals.

-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

Requirements

-Must type at least 60WPM

-Minimum two years experience in sales and or customer service.

-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.

-Ability to set and execute goals promptly.

-Understanding of sales and performance metrics.

-Strong work ethic and ability to work unsupervised.

-Excellent verbal and written communication skills with clients and coworkers.

-Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for Smoaklands Team, to the email on this posting.

Job Types: Full-time, Part-time

Salary: $16.00 /hour

Experience:

• relevant: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• 8 hour shift

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

*MUST BE AT LEAST 21 YEARS OLD

*Customer service is what separates the best from the rest.

*Upward mobility opportunity for exemplary employees.

Responsibilities

-Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.

-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms

-Cultivates customer relationships and manage account needs on an individual basis

-Maintains accurate records of all new and existing clients.

-Assists the company in helping develop and execute long-term goals.

-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

Requirements

-Must type at least 60WPM

-Minimum two years experience in sales and or customer service.

-Strong understanding of customer service needs.

-Great organization skills, in office and digitally.

-Ability to set and execute goals promptly.

-Understanding of sales and performance metrics.

-Strong work ethic and ability to work unsupervised.

-Excellent verbal and written communication skills with clients and coworkers.

-Problem-solving & negotiation skills.

-Positive attitude with the desire to be part of an exciting expanding company.

Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for Smoaklands Team, to the email on this posting.

Job Types: Full-time, Part-time

Salary: $14.14 /hour

Experience:

• relevant: 1 year (Preferred)
• Call Center: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Cannabis Delivery Dispatcher will be responsible for ensuring each customer receives outstanding customer service experience from the beginning to end of the process.This person must give every customer a positive and friendly experience over the phone. Providing assistance to all who need help facilitating the online ordering process. And making sure to do so with the highest level of customer service. We are looking for a self-motivated, hard-working individual who performs at an exceptional level during high pressure situations. Extremely precise and clear communication is a pivotal part for this role. While understanding and embracing the mission of greenRush, affiliate organization(s), and their role in the industry.

ResponsibilitiesSet-up and Process customers orders using POS and Routing applicationsProvide support for drivers who need assistance out on their delivery routes.Log operational and tech issues.Package orders accurately and efficiently.Provide exceptional customers service by phone, text, email and website.Develop and maintain rapport with our customers, partners and staff.Ensure customers' concerns and/or questions are solved and answered promptly and efficiently, and communicate customer requests and/or problems to a manager when needed.Maintain a positive work environment conductive to trust and respect.Maintain strictest confidentiality in compliance with HIPPA guidelines.QualificationsPersonal knowledge in various cannabis products. Preferred not required.Paid HolidaysStrong driver tracking technical knowledge, including array of tech stacks used to execute deliveriesThe ability to make rapid decisions in a high pressure environment.Excellent communication, social and organization skills.Incredible ability to multi-task.A can-do, optimist attitudeAbility to adhere to the highest customer service standards at all times.Ability to communicate clearly, honestly and effectively with customers and staff in all situations.Strong problem solving, customer service and interpersonal skills.Ability to maintain high standards in a fast paced, constantly evolving environment.Must possess a high degree of personal ownership and accountability.Must have high level of organization.Must possess a valid state ID

Job Type: Part-time

Salary: $20.00 /hour

Experience:

• Dispatch: 1 year (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• Flexible schedule

Communication method(s) used:

• Email
• Phone
• Chat

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday

Hours per week:

• 20-29
• 30-39

Typical start time:

• 10AM

Typical end time:

• 8PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Schedule:

• Monday to Friday

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with customers, manage drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Apply for this job with Hey High

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Hey High! We are a start up cannabis delivery service based out of Culver City. At Hey High, you will have an opportunity to join a rapidly growing cannabis retail business with amazing people. Treating all employees with deep human empathy is critical to our company culture. We work hard, we all have a common goal, we stay laser focused, & we make sure to enjoy life together! We work hard to serve people products that enrich their lives.

We are looking to staff Dispatchers/Customer Service Reps that will communicate with customers, manage drivers, and maintain inventory. The ideal candidate must be an excellent communicator, be able to remain calm + composed, and work well in high stress/high volume situations. A great work ethic, great multitasking skills, great communication/customer service skills, common sense, and trustworthiness are required. Everything else can be trained! You are the first point of customer communication for the company, so it is important that you represent the company well!

You must own a computer that can function with multiple programs open at once. We provide an external monitor that will be used.

By law, must be 21 or older.

Responsibilities

• Communicate with customer through phone, email, and text on computer.
• Process orders (everything related to this process)
• Route drivers
• Data entry/data management
• Organize inventory
• Communicate with team members during work flow
• Maintain inventory

Skills/Requirements

• Fast typer - we will have you take a typing test before an interview.
• Proficient in English (oral and written)
• Proficient in math related to money and taxes
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• Common sense
• Trustworthy
• Detail oriented
• Cannabis experience is NOT required!

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekends

COVID-19 considerations:We provide gloves, masks, and hand sanitizer for all employees. We also practice daily disinfectant wipe downs for the working area.

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• Chat

Typical start time:

• 8AM

Typical end time:

• 11PM

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Job Is:

• Open to applicants who do not have a college diploma

Company's website:

• www.heyhigh.com

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

Apply for this job with Hey High

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.