Cannabis Director Retail Operations Jobs
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Here are 27 cannabis jobs mentioning "director retail operations" in April 2024, at companies like Jushi, Liberty Health Sciences, Harvest Care Medical, and The Hi-Line Company, including positions such as Director of Retail Operations, Director, Retail Operations, Regional Director of Retail Operations, and Senior Director, Retail Operations.
More than 30+ days
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Director of Retail Operations position plays a pivotal role on the retail leadership team and is responsible for leading strategy and maximizing operational performance across the state of Florida. Reporting to the VP Retail, this individual will build and deploy the launch of SOP’s along with process and structure changes that ensure we are operating efficiently and maximizing financial performance.
Duties and Responsibilities
- Identify best practices for, sales, store appearance, staffing, inventory management, website management, KPI structure and financial control
- Lead SOP development and deployment engaging with cross-functional leaders to align priorities and roadmaps, and address any roadblocks
- Assist in implementing a road map for the stores to continuously improve effectiveness in labor planning, scheduling and simplify the processes at the store level through use of technology or process enhancement
- Launch, monitor performance, and make necessary and timely changes to SOP’s
- Develop deep understanding of cannabis inventory ebb and flow adjustment to build appropriate processes
- Ensure appropriate operational support is provided for all new store openings and remodels
- Manage projects and resources to produce desired outcomes while holding self and others accountable
- Analyzes financial performance, including labor costs, and identifies opportunities to enhance overall performance
- Evaluates factors that could impact sales and profitability such as sales trends, competition, economic and business conditions, and changing customer and market needs and partners with senior retail leadership team to make appropriate recommendations and decisions
- POS training structure
- Work with appropriate corporate partners to support strategy programs and provide operations context and feedback
Qualifications
- 7+ years Retail Operations Leadership experience at a regional or corporate level
- Proven ability building comprehensive, scalable, and effective SOP’s
- Strong analytical and problem-solving skills with the ability to make sound decisions
- Strategic thinker with an ability to translate strategy into actionable tactics; able to maintain a strategic perspective while supporting the team in driving for results in the daily operation
- Outstanding business and financial acumen
- Must have the ability to manage multiple assignments and projects in a fast-paced environment and effectively resolve conflicting priorities
- Demonstrate good judgment and uncompromising integrity; comfortable navigating ambiguous and changing situations.
- Proven ability to gain alignment of peers and executives across business groups to support initiatives
- Excellent communication skills: verbal and written
- Able to drive results and meet goals with a strong sense of urgency
- Strong work ethic, interpersonal and relationship building skills
- Must be able to work for any employer in the United States without sponsorship
- Must be over 21 years of age
Education
- Bachelor’s degree or equivalent years of experience and/or education
Experience
- 7+ years in retail operations leadership position is required
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve. In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
We recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet most of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, we want to hear from you!
AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.
Apply for this job with Liberty Health Sciences
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Director of Retail Operations position plays a pivotal role on the retail leadership team and is responsible for leading strategy and maximizing operational performance across the state of Florida. Reporting to the VP Retail, this individual will build and deploy the launch of SOP’s along with process and structure changes that ensure we are operating efficiently and maximizing financial performance.
Duties and Responsibilities
- Identify best practices for, sales, store appearance, staffing, inventory management, website management, KPI structure and financial control
- Lead SOP development and deployment engaging with cross-functional leaders to align priorities and roadmaps, and address any roadblocks
- Assist in implementing a road map for the stores to continuously improve effectiveness in labor planning, scheduling and simplify the processes at the store level through use of technology or process enhancement
- Launch, monitor performance, and make necessary and timely changes to SOP’s
- Develop deep understanding of cannabis inventory ebb and flow adjustment to build appropriate processes
- Ensure appropriate operational support is provided for all new store openings and remodels
- Manage projects and resources to produce desired outcomes while holding self and others accountable
- Analyzes financial performance, including labor costs, and identifies opportunities to enhance overall performance
- Evaluates factors that could impact sales and profitability such as sales trends, competition, economic and business conditions, and changing customer and market needs and partners with senior retail leadership team to make appropriate recommendations and decisions
- POS training structure
- Work with appropriate corporate partners to support strategy programs and provide operations context and feedback
Qualifications
- 7+ years Retail Operations Leadership experience at a regional or corporate level
- Proven ability building comprehensive, scalable, and effective SOP’s
- Strong analytical and problem-solving skills with the ability to make sound decisions
- Strategic thinker with an ability to translate strategy into actionable tactics; able to maintain a strategic perspective while supporting the team in driving for results in the daily operation
- Outstanding business and financial acumen
- Must have the ability to manage multiple assignments and projects in a fast-paced environment and effectively resolve conflicting priorities
- Demonstrate good judgment and uncompromising integrity; comfortable navigating ambiguous and changing situations.
- Proven ability to gain alignment of peers and executives across business groups to support initiatives
- Excellent communication skills: verbal and written
- Able to drive results and meet goals with a strong sense of urgency
- Strong work ethic, interpersonal and relationship building skills
- Must be able to work for any employer in the United States without sponsorship
- Must be over 21 years of age
Education
- Bachelor’s degree or equivalent years of experience and/or education
Experience
- 7+ years in retail operations leadership position is required
At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldn’t be possible without our exceptionally talented team. We’re proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.
Diversity and inclusion are essential to pursuing our vision for the future, and we believe that our success is dependent on building a truly equitable, collaborative, and inclusive team. One that reflects the diversity of the communities that we serve. In addition to a generous benefits package, and unparalleled career opportunities, as an employee at Ayr Wellness, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the wonderful world of cannabis.
We recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet most of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, we want to hear from you!
AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans’ status.
Apply for this job with Liberty Health Sciences
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Responsibilities
- Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement
- Review, analyze, and evaluates business procedures
- Implement policies and procedures that will improve day-to-day operations
- Ensure work environments are adequate and safe
- Works with CEO and Controller to plan, direct, control, implement, evaluate, monitors and forecast budgets and cost of sales in each store achieve financial objectives
- Work with other business leaders in the company to produce smooth and efficient workflow and more cost-effective business processes
- Organize and oversee the work and schedules of departmental managers
- Conduct performance evaluations that are timely and constructive
- Develop the Retail business plan and ensure strategies across each area translate to a technology vision and roadmap that enables the business, adds value and establishes a distinctly unique brand identity for on property as well as e-commerce retail.
- Development of KPIs and measurement strategies within the Commerce and online retail ecosystems.
- Identify solutions for revenue growth and success within both the traditional and online retail environments.
- Maintain a frequent presence with the Retail Leadership team to motivate, educate and ensure standards are met and a healthy rapport is established.
- Support profitable growth developing, proposing, and implementing innovative solutions, while maintaining a full-service solutions environment.
- Responsible for budget, forecast accurately and minimizing the revenue leakage and increasing wallet share.
- Organize and oversee the work and schedules of departmental managers
- Conduct performance evaluations that are timely and constructive
Qualifications
- Four-year degree in business administration or equivalent experience
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Rapid City, SD 57702: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Must be able to pass a background check
Work Location: One location
Apply for this job with Puffy's Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Director of Operations will oversee the day-to-day activities of the company’s retail operations, ensuring that the organization is managed and performing efficiently and effectively.
Responsibilities include:
- Oversee the hiring and training of departmental managers.
- Organize and oversee the work and schedules of departmental managers.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
- Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Review, analyze, and evaluates business procedures.
- Implement policies and procedures that will improve day-to-day operations.
- Ensure work environments are adequate and safe.
- Works with CEO and Controller to plan, direct, control, implement, evaluate, monitors and forecast budgets and cost of sales in each store achieve financial objectives.
- Work with other business leaders in the company to produce smooth and efficient workflow and more cost-effective business processes.
- Communicate and explain new directives, policies, or procedures to store managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
- Improve customer service and satisfaction through policy and procedural changes.
- Projects a positive image of the organization to employees, customer, industry, and community.
- Performs other related duties as assigned.
COMPETENCIES
- TECHNICAL SKILLS: Knowledge and thorough understanding of practices, theories, and policies involved in business and finance.
- ANALYTICAL: Synthesize complex or diverse information, self-maintain workflow and procedures.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and develops alternative solutions.
- PRODUCTION: Meet productivity standards, complete work in a safe, timely manner; strive to increase workplace efficiency.
- SAFETY AND SECURITY: Observe and follow security procedures and safety protocols.
- TEAMWORK: Contribute to building a positive and productive team environment, build morale to achieve group commitments to goals and objectives, support team’s effort to succeed.
- INITIATIVE: Superior managerial and diplomacy skills with excellent organizational skills and attention to detail.
- DEPENDABILITY: Responsible for day-to-day operations, keeps commitments and meets deadlines.
- COMMUNICATION: Superior verbal and written communication and interpersonal skills.
EDUCATION/EXPERIENCE
- Bachelor’s Degree preferred
- Extensive and diversified background with at least 7 years of retail experience
- Cannabis experience preferred
- Extremely proficient in Microsoft Office Suite or related software
About Harvest Care Medical
Harvest Care Medical (“HCM”)is a West Virginia-owned company committed to bringing high quality medical cannabis products to West Virginia’s patients. HCM was awarded 1 of only 10 cultivation and processor licenses by the State, and the maximum 10 retail dispensaries out of 100 statewide.
Equal Opportunity
HCM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Education:
- Bachelor's (Required)
Willingness to travel:
- 50% (Required)
Work Location: One location
Apply for this job with Harvest Care Medical
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Description
As the leading cannabis multi-state operator (MSO), AYR Wellness is on a journey to be a force for good; and it all starts with our belief in the power and potential of the plant.
We believe in creating an environment in which we can all flourish, one where every individual can find their genius and pursue their passion, because it’s this dedication to creating a culture of excellence, one where we’re all empowered to achieve our dreams, that will propel us forward. We’re a company that puts our people first. A place where talent is rewarded, diversity is celebrated, and innovative thinking is championed and we believe that together we can build a better and brighter future for ourselves, our industry, and our world.
Join us as we create wonder together.
Job Summary
The Sr. Director of Store Operations has leadership responsibility for all aspects of Ayr Wellness’ National Store Operations RTB (Run the Business) functions/team. This includes responsibility for partnering with the Retail VPs and local retail teams ensuring an operations leadership role in the development and execution of key corporate initiatives and RTB activities as well as leading and developing all direct reports (as added)
Duties and Responsibilities
Leadership
- Provide leadership and support on Ayr brand initiatives to ensure the field is positioned to execute with excellence.
- Build and foster collaborative relationships with all brand team members, field leadership and home office departments to stay informed and abreast of new initiatives and business processes.
- Lead teams to overcome obstacles through flexibility in leadership style, effective negotiation and decision making.
- Coach and develop Store Operations Team (as members are added)
Project Management and Execution
- Lead and deliver project work plans that include clear objectives and timelines; identify needed resources and provide accurate cost estimates. Communicate progress and results.
- Overall responsibility for Customer Transaction Process and POS/Seed to Sale development support.
- Partner with Retail VPs on execution of store opening, closing, remodel and relo processes.
- Overall responsibility for development and integrity of all store Policy and Procedures
- Partner with Compliance team on Risk Management/Loss Prevention
- Maintain effective working relationships with Corporate Office Departments.
- Apply knowledge and experience to evaluate alternative solutions to drive positive project outcomes.
- Oversee direction and ensure execution of project plans.
Store and Field Leadership Support
- Implement methodologies, which enable field and stores to get answers and support in a timely manner.
- Create an environment that fosters feedback from field leadership to generate process improvement.
- Represent the voice of the field
Process Improvement
- Establish processes and tools to efficiently analyze overall effectiveness.
- Ensure field feedback on all initiatives is captured and incorporated for process improvement.
Self-Management
- Take steps to appraise personal performance and pursue continuous learning.
- Work autonomously; demonstrate initiative and sense of urgency.
- Respond resourcefully to change; know when to call upon others for different perspective.
- Show consistency among principles, values, and behavior.
Communication with Others
- Internal Contacts – Store/Field Associates, Ayr Home Office Associates, Ayr Executives & Senior leadership team
- External Contacts – Customers, Vendors, Other Retailers, Professional Organizations
Qualifications
- 7+ years of store operations experience with a minimum of 5+ years of stores / field leadership experience with proven ability to drive results and performance through building, leading, developing, and coaching direct and indirect teams to achieve objectives.
- Demonstrated success with planning and implementation of high priority/complex projects supported by strong project management skills.
- Exceptional verbal and written communication skills; strong facilitation, interpersonal, and teamwork skills are required.
- Proven ability to manage multiple assignments at once
- Strong ability to influence and drive change across multiple functions in a dynamic environment
Knowledge and Skills
- Outstanding leadership skills
- Self-governing
- Visionary/Strategic minded
- Strong oral and written communication skills
- Exceptional interpersonal skills
- Solid working knowledge of store operations
- Critical thinking/Analytical skills
- Ability to influence/negotiate
Retail industry knowledge
- Organizational Skills
- Ability to balance multiple projects simultaneously
- Work ethic – flexibility in hours worked (i.e. may need to arrive early or stay late)
Education
- Bachelor’s degree or equivalent experience
Apply for this job with Ayr Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Does hard work, kindness, and a knack for helping folks describe you? If so, you may be a great fit to become a team member at The Hi-Line Company. At The Hi-Line Company, we live, work, and breathe the job. Like the Montana Hi-Line, this job is not for the faint-hearted; we expect a lot, and the stakes are high, but, in return, you can expect a challenging and highly diversified position on an ambitious and fresh team.
Every member of The Hi-Line Team strives to create a unique interaction between our customers and retail partners to support sales execution, market growth, and industry dominance. Team members work together to ensure flow and transparency throughout the company. They primarily ensure patient satisfaction and greet customers and dispensary staff with a personable smile to make everyone feel safe, comfortable, and cared for.
The Director of Retail Operations at The Hi-Line Company is responsible for profitably growing dispensary revenue, developing dispensary objectives, and ensuring our customers receive consistent and exceptional service every visit. We’re looking for a highly motivated individual to enhance our customer experience, provide solid leadership to our retail teams, maximize revenue, and meet our future growth plans.
KEY RESPONSIBILITIES / DUTIES:
- Provides strategic direction and thought leadership to the retail organization, with a strong understanding of the brand, market and patient needs, as well as anticipating future needs.
- Performs a significant role in defining objectives, strategies and plans, and working with cross-functional partners (Manufacturing, Marketing, inventory/planning, finance, advocacy, etc.) to implement those plans.
- Maximizes and regularly reports on retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
- Responsible for building both strategic and tactical activities for dispensaries. Ensures optimum performance of the retail stores. Recommends and implements techniques to improve productivity, increase efficiencies, enhance patient experience, and maintain best in class practices.
- Identifies trends and opportunities to define changes in process and procedures that drive operations and selling agendas. Proactively collects customer feedback and uses that feedback to implement new product offerings.
- Ensures a world-class experience exists for our patients. Understands and remains current on market demand for product offerings, and ensures dispensary teams are trained to meet patient needs.
- In conjunction with the procurement department, establish relationships with vendors to enhance product offerings, promotions and pricing.
- Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and patient experience reflect the company’s vision and values
- Interacts closely with the compliance team to ensure all dispensaries and personnel are in compliance with State regulations, in all operations, processes, inventory management and protocol.
- Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization.
- Drives and influences productivity and cost saving opportunities in all operational components.
- Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive sales revenue opportunities.
- Cross functionally collaborates on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies.
- Develops training and reinforces service, product, operations and management expectations through training and development of store teams.
- Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
- Manages relationships with state regulators. Ensures all locations are in compliance with state regulations.
- Maintains a strong working knowledge of regulatory requirements.
NECESSARY SKILLS / PROVEN EXPERIENCE IN THE FOLLOWING:
- Exceptional communication and people skills - will represent the company with professionalism and confidence.
- A bright and positive, can-do, solutions-oriented attitude - especially under pressure; stays upbeat, creative, and goal-focused despite setbacks.
- Attention to detail, punctual, follow-through, self-motivating and managing, organized, focused, completion oriented - excellence oriented.
- Highly adaptable, no job beneath you. Sometimes taking the initiative to figure out what's required and sometimes taking directives on simple tasks.
- Trustworthiness, loyalty, honesty, and integrity are core values.
- Knowledge - host a very professional work environment, a solid team, and an excellent reputation within the Cannabis community.
QUALIFICATIONS:
- Bachelor’s degree in business or related field preferred.
- Sales and operations leader with at least 5 years’ retail store sales, operations, and leadership experience in a high volume retail environment ideally within a multi-store environment with responsibility for driving revenue and leading multiple locations.
- Experienced in leading strategy and execution of retail operations functions.
- Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail POS systems, merchandising, customer service and budget preparation.
- Solid business and financial acumen and reporting skills.
- Demonstrated track record in driving revenue and increasing store productivity.
- A high-touch, credible, visible leader who could establish instant credibility and inspire the team.
- Excellent oral and written communication skills.
- Excellent people and organizational skills.
- Team player with the ability to gain consensus through collaboration and open dialogue.
- A sense of urgency, high energy, and hands-on approach.
- Prior cannabis experience a plus
- Frequent travel within Montana is required
- Available to work 40 hours per week; including weekends
- Flexible schedule
- Reliable transportation
- 21+
- Lift a minimum of 50lbs / stand for extended periods of time
- Available to work weekends
- Ability to obtain MT CCD Agent badge
License/Certification:
- Driver's License (Required)
Work Location:
- Multiple locations
Work Remotely:
- No
Job Type: Full-time
Schedule:
- 8 hour shift
- Weekend availability
Willingness to travel:
- 25% (Preferred)
Work Location: One location
Apply for this job with The Hi-Line Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Director of Operations will oversee the day-to-day activities of the company’s retail operations, ensuring that the organization is managed and performing efficiently and effectively.
Responsibilities include:
- Oversee the hiring and training of departmental managers
- Organize and oversee the work and schedules of departmental managers
- Conduct performance evaluations that are timely and constructive
- Handle discipline and termination of employees as needed and in accordance with company policy
- Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement
- Review, analyze, and evaluates business procedures
- Implement policies and procedures that will improve day-to-day operations
- Ensure work environments are adequate and safe
- Works with CEO and Controller to plan, direct, control, implement, evaluate, monitors and forecast budgets and cost of sales in each store achieve financial objectives
- Work with other business leaders in the company to produce smooth and efficient workflow and more cost-effective business processes
- Communicate and explain new directives, policies, or procedures to store managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale
- Improve customer service and satisfaction through policy and procedural changes
- Projects a positive image of the organization to employees, customer, industry, and community
- Performs other related duties as assigned
COMPETENCIES
- TECHNICAL SKILLS: Knowledge and thorough understanding of practices, theories, and policies involved in business and finance.
- ANALYTICAL: Synthesize complex or diverse information, self-maintain workflow and procedures.
- PROBLEM SOLVING: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and develops alternative solutions.
- PRODUCTION: Meet productivity standards, complete work in a safe, timely manner; strive to increase workplace efficiency.
- SAFETY AND SECURITY: Observe and follow security procedures and safety protocols.
- TEAMWORK: Contribute to building a positive and productive team environment, build morale to achieve group commitments to goals and objectives, support team’s effort to succeed.
- INITIATIVE: Superior managerial and diplomacy skills with excellent organizational skills and attention to detail.
- DEPENDABILITY: Responsible for day-to-day operations, keeps commitments and meets deadlines.
- COMMUNICATION: Superior verbal and written communication and interpersonal skills.
EDUCATION/EXPERIENCE
- Bachelor’s Degree preferred
- Extensive and diversified background with at least 7 years of retail experience
- Cannabis experience preferred
- Extremely proficient in Microsoft Office Suite or related software
About Harvest Care Medical
Harvest Care Medical (“HCM”)is a West Virginia-owned company committed to bringing high quality medical cannabis products to West Virginia’s patients. HCM was awarded 1 of only 10 cultivation and processor licenses by the State, and the maximum 10 retail dispensaries out of 100 statewide.
Equal Opportunity
HCM is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Education:
- Bachelor's (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: One location
Apply for this job with Harvest Care Medical
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Does hard work, kindness, and a knack for helping folks describe you? If so, you may be a great fit to become a team member at The Hi-Line Company. At The Hi-Line Company, we live, work, and breathe the job. Like the Montana Hi-Line, this job is not for the faint-hearted; we expect a lot, and the stakes are high, but, in return, you can expect a challenging and highly diversified position on an ambitious and fresh team.
Every member of The Hi-Line Team strives to create a unique interaction between our customers and retail partners to support sales execution, market growth, and industry dominance. Team members work together to ensure flow and transparency throughout the company. They primarily ensure patient satisfaction and greet customers and dispensary staff with a personable smile to make everyone feel safe, comfortable, and cared for.
The Director of Retail Operations at The Hi-Line Company is responsible for profitably growing dispensary revenue, developing dispensary objectives, and ensuring our customers receive consistent and exceptional service every visit. We’re looking for a highly motivated individual to enhance our customer experience, provide solid leadership to our retail teams, maximize revenue, and meet our future growth plans.
KEY RESPONSIBILITIES / DUTIES:
- Provides strategic direction and thought leadership to the retail organization, with a strong understanding of the brand, market and patient needs, as well as anticipating future needs.
- Performs a significant role in defining objectives, strategies and plans, and working with cross-functional partners (Manufacturing, Marketing, inventory/planning, finance, advocacy, etc.) to implement those plans.
- Maximizes and regularly reports on retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
- Responsible for building both strategic and tactical activities for dispensaries. Ensures optimum performance of the retail stores. Recommends and implements techniques to improve productivity, increase efficiencies, enhance patient experience, and maintain best in class practices.
- Identifies trends and opportunities to define changes in process and procedures that drive operations and selling agendas. Proactively collects customer feedback and uses that feedback to implement new product offerings.
- Ensures a world-class experience exists for our patients. Understands and remains current on market demand for product offerings, and ensures dispensary teams are trained to meet patient needs.
- In conjunction with the procurement department, establish relationships with vendors to enhance product offerings, promotions and pricing.
- Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard. A critical element of the role will be to ensure that the environment and patient experience reflect the company’s vision and values
- Interacts closely with the compliance team to ensure all dispensaries and personnel are in compliance with State regulations, in all operations, processes, inventory management and protocol.
- Continuously improves operational performance in the business while considering consistency in operational processes, and the needs of the organization.
- Drives and influences productivity and cost saving opportunities in all operational components.
- Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive sales revenue opportunities.
- Cross functionally collaborates on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies.
- Develops training and reinforces service, product, operations and management expectations through training and development of store teams.
- Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
- Manages relationships with state regulators. Ensures all locations are in compliance with state regulations.
- Maintains a strong working knowledge of regulatory requirements.
NECESSARY SKILLS / PROVEN EXPERIENCE IN THE FOLLOWING:
- Exceptional communication and people skills - will represent the company with professionalism and confidence.
- A bright and positive, can-do, solutions-oriented attitude - especially under pressure; stays upbeat, creative, and goal-focused despite setbacks.
- Attention to detail, punctual, follow-through, self-motivating and managing, organized, focused, completion oriented - excellence oriented.
- Highly adaptable, no job beneath you. Sometimes taking the initiative to figure out what's required and sometimes taking directives on simple tasks.
- Trustworthiness, loyalty, honesty, and integrity are core values.
- Knowledge - host a very professional work environment, a solid team, and an excellent reputation within the Cannabis community.
QUALIFICATIONS:
- Bachelor’s degree in business or related field preferred.
- Sales and operations leader with at least 5 years’ retail store sales, operations, and leadership experience in a high volume retail environment ideally within a multi-store environment with responsibility for driving revenue and leading multiple locations.
- Experienced in leading strategy and execution of retail operations functions.
- Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail POS systems, merchandising, customer service and budget preparation.
- Solid business and financial acumen and reporting skills.
- Demonstrated track record in driving revenue and increasing store productivity.
- A high-touch, credible, visible leader who could establish instant credibility and inspire the team.
- Excellent oral and written communication skills.
- Excellent people and organizational skills.
- Team player with the ability to gain consensus through collaboration and open dialogue.
- A sense of urgency, high energy, and hands-on approach.
- Prior cannabis experience a plus
- Frequent travel within Montana is required
- Available to work 40 hours per week; including weekends
- Flexible schedule
- Reliable transportation
- 21+
- Lift a minimum of 50lbs / stand for extended periods of time
- Available to work weekends
- Ability to obtain MT CCD Agent badge
License/Certification:
- Driver's License (Required)
Work Location:
- Multiple locations
Work Remotely:
- No
Job Type: Full-time
Schedule:
- 8 hour shift
- Weekend availability
Willingness to travel:
- 25% (Preferred)
Work Location: Multiple Locations
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Job detailsJob TypeFull-timeFull Job Description
Overview:
This role is responsible for the development, integration, and implementation of a broad range of initiatives relative to the direction of the organization. The Vice President of Retail Operations will interface directly with field and corporate management and will develop and lead this fast-growing sector of the company?s holdings. The position is based in the field and reports to the CEO, Partners with VP of Procurement Sourcing, Leads Store Teams, and Collaborates with cross-functional Support Departments.
Responsibilities
- Drive sales results by analyzing and reacting to information provided.
- Communicate any/all data and reporting needed to properly drive the business.
- Monitor and manage inventory levels, acting as the Liaison between the Corporate office and the Field.
- Visit stores regularly and consistently, providing constructive feedback which will positively impact the business, improve store aesthetic, drive compliance, and develop the teams.
- Schedule store visits based on ?needs of the business? (analysis, volume, training, staffing, events).
- Identify talent, anticipate open positions, & guide manpower plans to ensure the business is protected.
- Develop field teams through motivating, coaching & counseling, setting obtainable goals, and providing feedback.
- Intervene in employee issues before they escalate to the Corporate Office.
- Foster two-way communication with the field to promote an environment of learning and ownership.
- Share examples of outstanding store set ups and business acumen.
- Ensure that Company policies and procedures are adhered to and act in the best interest of the company.
- Champion compliance with the commitment that all stores adhere to state laws, regulation, and internal SOP?s, without exception.
- Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
- Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings.
- Drive operational excellence in stores by creating consistent and efficient BOH standards across the entire fleet.
- Partner with the finance and accounting department to manage store expenses and drive cost savings.
- Collaborate with the marketing and communications team to refine omni-channel strategies to continuously deliver a seamless end to end customer experience that spans both online and stores.
- Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within stores.
- Partner with the Human Resources department to support hiring, training tools and new hire onboarding process to enhance customer experience and increase store productivity.
- Establish the rules of engagement to ensure that clear expectations are set and agreed upon between business units while fostering collaborative working relationships with retail operations to drive business growth, strategic initiatives and National operational standards.
Required Skills and Experience
- 10+ years of Retail Multi-unit Store management.
- Able to manage multiple projects w/ deadlines, prioritizing & delegating as needed, within a fast-paced industry.
- Proven leadership ability, as well as strength in partnership-building, working cross-functionally to continuously improve upon retail processes and efficiencies.
- Ability to think strategically and tactically, develop achievable short and long-term goals.
- History of exceptional employee development; spearheading training programs, delivering effective performance reviews, leading and mentoring both in the moment and through guided strategy and planning.
- Strong organizational and time management skills to successfully implement initiatives from concept to execution
- Expert in retail operations, including but not limited to inventory control, loss prevention, retail systems, merchandising, customer service, talent planning, and store budget preparation and adherence
- Strong quantitative and analytical skills, with attention to detail and accuracy
- Strong communication, critical-thinking, and presentation skills; effectively providing written and verbal direction
Education/Licenses
- High School Diploma required
Compensation and Benefits
- 10 days of paid time off annually to accrue after 90-day period
- Medical, Dental & Vision benefits
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Job detailsSalary$150,000 a yearFull Job DescriptionOur client is seeking a Director of Retail Operations for their growing Cannabis company in the Illinois Market. This person will be responsible for the development and overall management of multiple locations of the companys retail dispensaries and field operations teams.
This role will be responsible for the development, integration, and implementation of a broad range of initiatives relative to the strategic direction of the organization via the company's retail dispensaries with full PL responsibilities.
Job Duties and Responsibilities:
Skills and Requirements:
Compensation: $150K plus full benefits
If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.
CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
TEAM100
www.CannabizTeam.com
This role will be responsible for the development, integration, and implementation of a broad range of initiatives relative to the strategic direction of the organization via the company's retail dispensaries with full PL responsibilities.
Job Duties and Responsibilities:
- Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
- Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings.
- Create a consistent in-store experience for customers across all retail operations; work with operations leaders to ensure store experience meets expectations consistently
- Primary liaison between the executive management team and store leaders to ensure that all information is communicated in a timely, consistent and brand appropriate manner.
- Develop retail policies and procedures with the human resources team, and incorporate into daily operations.
- Ensure dispensaries operate in full compliance with all local, state and federal laws with Illinois.
- Coordinate with Operations team on inventory supply including necessary transportation and logistics to and from retail locations
- Recruit and develop Dispensary Management across all locations
- Create all retail KPIs and work with each Dispensary Manager to meet and exceed
- Monitor each retail stores inventory, staffing, and other operational aspects to optimize store performance
- Responsible for communicating regional performance and feedback to the VP of Retail.
- Manage store opening, expansion, relocation and processes to ensure consistent execution.
- Partner with the finance and accounting department to manage store expenses and drive cost savings.
- Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within stores.
- Partner with the Human Resources department to support training tools and new hire onboarding process to enhance customer experience and increase store productivity.
Skills and Requirements:
- Bachelors degree in business or related field
- 8+ years of Multi-Site retail and operational experience
- Retail operations experience in the Cannabis industry a plus
- Must be a collaborative team player who can both nurture and develop retail management
- Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution
- Strong quantitative, analytical skills with attention to detail and accuracy
- Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively
Compensation: $150K plus full benefits
If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.
CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
TEAM100
www.CannabizTeam.com
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Director of Operations (Retail Cannabis Compliance)
California's Choice (Rebud)
3 years ago
Job details
Salary
$100,000 - $150,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Full Job Description
Salary
$100,000 - $150,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Preferred)
warehouse: 5 years (Preferred)
Full Job Description
California's Choice manages and supports the operations of a network of cannabis delivery facilities. Rebud, our technology arm, supports the cannabis delivery platform and marketplace that connects adult consumers with licensed dispensaries and products.
We are on a mission to enhance safe access to legal cannabis, educate people about cannabis as a tool for wellness, and drive smart cannabis policies. At California's Choice, you will work alongside a world-class team representing a wide range of backgrounds and strengths.
As Director of Operations, you will be responsible for overseeing physical inventory and floor operations for our 10,000 sq ft warehouse. This is an incredible opportunity to help shape company culture on the ground floor and create more efficiency in our system! You will report to the Executive Leadership.
Responsibilities
- Own and improve our daily operations picking/packing and labeling orders
- Oversee operations to ensure OSHA safety and compliance standards are being upheld
- Manage and track all physical inventory, transfer preparation, and delivery schedules
- Maintain a stellar relationship with the management team, supervisors, team leads, and hourly employees
- Lead and manage direct reports, including hiring, training, and performance review
- Ensure that we comply with all company policies, procedures, ethical standards and all federal, state and local laws/regulations
Requirements:
- 5+ years warehouse experience
- 2+ years warehouse management
- 3+ years in cannabis experience
- Talent Acquisition/Hiring experience
- Ability to implement 5S methodology
We are committed to maintaining a diverse and welcoming team in a supportive and safe space. We strive to be an equal opportunity employer and enthusiastically encourage people from a wide variety of backgrounds and experiences to apply. California's Choice does not discriminate by race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.
Benefits & Perks:
- Health, vision, and dental insurance for eligible employees
- Paid vacation, sick, holidays
- Mission based company + casual and entrepreneurial work environment
- Partner retail discounts, remote flex, and much more
About the company:
California's Choice focuses on compliant cannabis retail delivery. Their company has offices in Los Angeles and Bay Area. They have a mid-size team that's between 51-200 employees.
You can view their website at https://www.rebud.com
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- cannabis: 2 years (Preferred)
- warehouse: 5 years (Preferred)
Work Location:
- One location
Company's website:
- Rebud.com
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Sanitizing, disinfecting, or cleaning procedures in place
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Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.
IN A NUTSHELL…
The Director of Retail Operations is responsible for optimizing the retail experience and ensuring seamless operation with tight compliance and inventory controls. This is a heavily people-oriented management role that ensures all Store SOPs are carried out in smooth and disciplined manner. The Director will work very closely with the Market Leaders, and Managers to ensure each department is aligned with budget projections and operational goals. To achieve this, the Director must learn and integrate all components of our existing SOPs, ensure organizational readiness, and manage the day-to-day operations such that we consistently achieve profitability.
CORE JOB RESPONSIBILITIES
- Lead the store workforce management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
- Partner with the finance and accounting department to analyze store incentive programs to recommend changes that will drive top line growth and/or expense savings; as well as, manage store expenses and drive cost savings.
- Create a consistent in-store experience for customers; work with operations leaders to ensure store experience meets expectations consistently.
- Primary liaison between the executive management team and location to ensure that all information is communicated in a timely, consistent, and brand appropriate manner.
- Develop retail policies and procedures with the human resources team and incorporate into daily operations.
- Ensure operations are in full compliance with all local, state, and federal laws in Nevada.
- Monitor and/or adjust KPIs and work with each Dispensary Management to meet and exceed goals.
- Monitor staffing levels and other operational aspects to optimize store performance.
- Responsible for communicating regional performance and feedback to Executive Management.
- Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within store.
- Partner with the Human Resources department to support training, talent management, employee relations & morale.
- Partner with Compliance and Safety to ensure Operations in consistently meeting the expectations and compliance regulations of CCB.
JOB SKILLS AND REQUIREMENTS
- 7 to 10 years retail experience, specifically in field operations, sales, workforce management and communications.
- At least 5 years' experience in a management or supervisory position
- Experience in the Operations within the Cannabis industry a plus.
- Understanding the uniqueness of the Las Vegas Market and consumer behavior.
- Must be a collaborative team player who can both nurture and develop management.
- Strong organizational, project management and time management skills to successfully implement strategic initiatives from initial idea through execution.
- Strong quantitative, analytical skills with attention to detail and accuracy
- Strong communication, critical-thinking, and presentation skills; including the ability to provide written and verbal direction effectively.
- Ability to work in a fast-paced, changing, and challenging environment.
- Strong Analytical, Communication and EQ skills
- Proven track record of managing the scope of operations in a complex business environment.
- Focuses simultaneously on short-and long-term goals.
- Ability to identify and resolve problems quickly.
- Experienced in a leadership role in an environment that is fluid, fast-paced, and constantly changing.
- Organized with a sense of urgency and ability to motivate a team.
PARALLEL IS UNITED BY OUR VISION, Mission, & Values
Our Vision – why we exist - is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.
6 CORE VALUES OF A PARALLEL ASSOCIATE
Integrity - We operate in a regulated and unchartered industry. Act and make decisions that stand up to scrutiny and reflect our position as a sophisticated, credible and respected leader. Be honest, trustworthy, dependable, and honorable. Demonstrate sound moral and ethical ways of interacting.
Collaboration - We are a collection of the best talent at all levels. Learn and grow from this diversity: welcome healthy debate and proactively seek other perspectives and points of view to find the best solution while not resting on consensus. Proactively ensure the right people have the right information at the right time. Work as a team vs. an individual performer.
Agility - We are growing incredibly fast in a new industry. Be open to change, be ready to pivot on the moment's notice, and act with a sense of urgency to take advantage of opportunities. Then be ready to do it again. Quickly –and calmly -respond and adapt to the unexpected. Modify and streamline processes, find more efficient ways of doing your job. Work efficiently across markets, time zones, and functions.
Intentionality - Intentionality requires action –it makes your intentions happen. Good thoughts are meaningless without action. It is initiative directed by the purpose to move our business forward. Intentionality is doing things important to you, even when not easy. Transformational change happens with intentionally.
Alignment - Together, we must understand and believe in our vision, mission, business and team goals and priorities. When we make a decision, even when we don't have consensus we all align behind that decision and execute. We don't revisit decisions unless we have material new data or circumstances.
Accountability - Make the best proactive and reactive decisions given the available information and the wisest counsel. • Own your decisions, actions and outcomes, and promptly correct mistakes. • Be reliable, honor commitments and do not finger point, off-load responsibilities, or criticize co-workers. Look after co-workers and team's success.
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Reports to: VP, Regional Operations
Position Overview:
The Director, Retail (the “Retail Director”) is responsible for establishing the strategic direction of the retail operation with their assigned region and for leading the day-to-day operational activities in support of those strategic objectives.Work with VP, Regional Operations to establish strategic direction, set and meet financial targets, determine resource needs and CAPEX requirements for the region (along with ROI business case). Manages, directs and implements retail strategies and objectives to ensure the achievement of KPIs.
The Retail Director is responsible for the sale of products to consumers and/or qualifying patients served by the Company’s own licensed dispensary in the region (retail). Provides leadership for retail operations and maintenance to achieve and maintain the highest standards of quality, patient satisfaction, service to accomplish sales goals.
Major Areas of Responsibility include:
Management of Resources:
- Provide leadership and oversight of retail to meet the demands of the market and have a competitive product assortment. Set parameters to judge how efficiently and effectively the retail operations are operating and tracking against plan.
- Assure compliance with all procedures and policies concerning all areas of quality, regulatory, security, transport, safety and human capital management.
- Ensure performance, quality, cost, schedule, in-stock, profit and patient satisfaction targets are achieved withrisks identified and mitigated and opportunities exercised.
Financial Management:
- Meet retail sales goals and financial targets for the region
- Track and control unit COGS and selling expenses in alignment with business plan. Create and managedispensary budgets and P&L.
- Review business forecasts, sales reports and financial statements to maximize results and
- Initiate and implement actions to maximize profits by containing expenses through improved operating and cost Develop, approve, and meet financial budgets, plans, and updates.
Quality Assurance, Compliance & Control:
- Generate/manage SOP’s to govern compliance within the region. Ensure compliance with all state and local regulations governing the state program. Operational interface with state and local regulators.
- Track all state license and agent card renewals to ensure that Company and its employees meet all registration renewal deadlines.
- Ensure all Company locations maintain strict compliance with seed-to-sale tracking requirements set by the state.
- Ensure implementation and adherence to health and safety procedures.
Planning & Forecasting:
- Manage and align inventory methods, levels and cycles to region demands and
- Develop strategic plans and objectives in accordance with the overall strategy, execute business plans through functional reports while providing leadership, coaching and
- Identify and acquire new market
Human Capital Management & Development:
- Coach, develop, and mentor direct Conduct performance reviews; develop growth plans; interpret,implement and support employee-related policies, procedures and programs. Assign projects/tasks to direct staff.
- Recruit, train, develop, reward and recognize personnel to achieve targeted strategies and goals. Develop plans to ensure that each employee receives on-going training on an annual
- Ensure that all staff embody and project the Company’s values and
- Align labor to sales plans. Monitor and review the performance of staff and organize performance evaluations,coaching and other measures as
- Encourage and support culture of compliance with all state and local regulation and Company policies and procedures.
- Assess and assist in upgrading the management talent base within retail operations to achieve growth and meet regional needs (i.e., reduce cost, on-time delivery, patient wait times and satisfaction).
Communication & Coordination:
- Report and present financial and operational results to the Executive Team on a regular basis, including monthlyoperating reviews.
- Assure timely and relevant communications to and from all levels. This includes assuring communications between affected reporting areas and to related departments. Responsible for establishing systems that would enhance intra- and inter-departmental
- Establish interfaces with business units to assess customer needs and assure accurate project or programtechnical direction for operations engineering and
- Collaborate with other managers to determine how operational planning can contribute to the long-term strategic operations of the company by planning the activities that contribute to the overall goals of the organization.
- Assist in developing product roadmap, new product launches, production and engineering improvements, and product testing.
- Create a positive culture where the work can get done. Facilitate communication between employees and
Minimum Qualifications (Skills, Knowledge & Abilities):
- All applicants must be at least 21 years of
- Bachelor’s degree in Business Administration, Accounting, or equivalent military background with a minimum of five years of retail operations, marketing, franchise, wholesale or operational leadership experience.
- Must have experience managing teams of
- Possess an insurable driving record and a valid driver’s
- Skilled in providing leadership and oversight of an entire operational unit (i.e., region).
- Skilled in P&L management and Ability to forecast and execute on plan.
- Skilled in managing multi-unit
- Knowledgeable in methods to assure compliance with all procedures and policies concerning all areas of quality, regulatory, security, transport and delivery, safety and human capital management.
- Knowledgeable and proficient in Microsoft products such as Word, Excel, PowerPoint, Outlook sufficient tomaintain documents, prepare spreadsheets, perform analytics including charts and graphs and craft presentation material.
- Ability to drive to multiple work sites without assistance or accommodations.
- Ability to multi-task, problem-solve and respond with a sense of urgency in a fast-paced
- Ability to communicate effectively, both oral and written, and build and maintain collaborative workingrelationships with internal and external stakeholders.
- Ability to demonstrate self-directed and self-motivated work Make effective and timely decisions with confidence.
- Ability to navigate through tough decisions and deadlines with a sense of urgency and
- Ability to resolve
- Ability to develop and articulate strategic plans, objectives and forward-thinking approach to new ideas and changes in regulatory requirements.
Travel %: 20-40
FLSA status: Exempt
Additional Abilities Required:
- While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods oftime, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
- Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilitiesto this position at any Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.
About Columbia Care:
Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of medical and adult use cannabis products and related services with licenses in 18 US jurisdictions and the EU. Columbia Care currently operates 107 facilities1 including 80 dispensaries and 27 cultivation and manufacturing facilities. Columbia Care is one of the original providers of medical cannabis in the United States, and continues to deliver an industry-leading, patient-centered medicinal cannabis operation that has quickly expanded into the adult use market as a premier operator. The company currently offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Amber and Platinum Label CBD. With more than four million sales transactions since its inception in 2012, Columbia Care is known for setting the standard for compassion, professionalism, quality, care, and innovation in the rapidly expanding cannabis industry. For more information on Columbia Care, please visit www.col-care.com.
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Job details
Job Type
Full-time
Full Job Description
Organization:
The TerrAscend Organization (OTCM: TRSSF) is permitted to cultivate, process, and dispense premium medical marijuana products to the medical marijuana patients in US States that have legalized medical marijuana products in a compassionate and safe manner. TerrAscend is creating an enduring, world-class company capable of operating under the standards of a highly regulated business looking to shape the future of medical marijuana-based therapies in the markets we serve.
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. Individuals that have been convicted of a criminal offense related to the sale or possession of illegal drugs, narcotics or controlled substances may not hold a position with TerrAscend.
EEO Statement
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
Job Type
Full-time
Full Job Description
Organization:
The TerrAscend Organization (OTCM: TRSSF) is permitted to cultivate, process, and dispense premium medical marijuana products to the medical marijuana patients in US States that have legalized medical marijuana products in a compassionate and safe manner. TerrAscend is creating an enduring, world-class company capable of operating under the standards of a highly regulated business looking to shape the future of medical marijuana-based therapies in the markets we serve.
Position Description: As a retail merchandiser, you are the connection between the sales floor and customers. To maximize performance, you ensure that inventory is in the right place at the right time. The professional hired into this role will work closely with the Retail, Marketing, Finance and Accounting Departments and business store operations teams, ensuring principles of cost accounting are applied to enable a thorough understanding of product costs, margin analysis and business profitability. Travel required.
Responsibilities include, but are not limited to:
Existing Locations
- Partner with the SVP of Retail to lead the retail operations team, with responsibility for defining team strategy and project plans to execute initiatives.
- Partner with the SVP of Retail and support departments to continually define and develop consumer centric experiences.
- Partner with the retail management team to drive efficiencies in store scheduling, payroll forecasting, reporting and administration of incentive programs.
- Drive operational excellence in stores by creating thoughtful, consistent, and efficient standard operating procedures.
- Stay informed of new technology and cannabis industry initiatives to drive innovation and efficiency within stores.
- Assist in the build out and implementation of national standardized store operating processes.
New and Integration Locations
- Assist in the development and execution of processes and plans that make the opening of new stores consistent, productive, efficient, and effective.
- Analyze and access market opportunities and regulatory considerations for retail locations in collaboration with the Legal/Regulatory Compliance team.
- Collaborate with General Manager and NSO Leaders to ensure all fixtures, systems, hardware and software, supplies, and products are available and optimized for the opening.
- Work with Marketing Team to facilitate updates and progress as needed and assists with communicating marketing strategy to stores.
- Report on new store opening and acquisition strategies, performance, and insights for process and scalability improvements.
- Support the training and development of store teams while executing store openings and integrations.
- Responsible for overseeing the training execution of New Store Openings:
- Facilitate retail, sales, and product training programs and materials in collaboration with the Learning and Development team and District Managers to optimize knowledge, skill, and abilities in new teams.
- Work hands on with the GM and new store team to ensure training standards are being executed during daily training sessions at turnover.
o Ensure new hire orientation is set up & training schedules have been solidified.
o Ensure readiness for all daily training days and timelines.
o Provide ongoing support for stores post open.
Please note that responsibilities for Existing, New, and Integration locations are interchangeable at times and Retail Operations Director will need to be flexible in applying these responsibilities to the necessary stores as needed.
- Promote a fun and positive work environment with a strong focus on side-by-side instruction, development, and achievement in new, acquired, and existing stores.
- Participate in networking, education, and professional development opportunities to assist in strategically improving the Operations department and processes.
- Work collectively and respectfully with other departments across the organization as assigned by the Senior Vice President of Retail.
- Any additional duties as assigned by management.
QUALIFICATIONS *
- Minimum of 3 years relevant experience with increasing responsibilities and experience.
- Knowledge of retail and experience with new store openings and training.
- Experience with company integrations and change management.
- Cannabis experience strongly preferred.
- Willingness to travel 50%+, and work flexible days - including evenings, weekends, and some holidays.
- Must have strong communication skills and have experience training small and large groups of people with different facilitation methods and techniques.
- Must be an excellent teacher and possess the ability to take complex subjects and turn into engaging, simple, and coherent training sessions.
- Capable of seeing the big picture and understanding how this role impacts and influences the larger business.
- Self-motivated, entrepreneurial mindset, outstanding written and verbal communication, strong capability to identify and solve problems independently.
- Attention to detail, well-organized and reliable.
- Fun and positive personality while being professional and eager to succeed.
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
- Must be able to handle constructive criticism and guidance and offer the same to others in the department.
Education and Experience Requirements:
- Associate’s or Bachelor’s degree is desirable.
- Supervisory experience preferred.
- 2 years industry experience.
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. Individuals that have been convicted of a criminal offense related to the sale or possession of illegal drugs, narcotics or controlled substances may not hold a position with TerrAscend.
EEO Statement
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
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Job details
Salary
$75,000 - $90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Full Job Description
Salary
$75,000 - $90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Preferred)
Management Experience: 1 year (Preferred)
Leadership Experience: 1 year (Preferred)
Full Job Description
One of the fastest growing cannabis distribution companies is now hiring a director of operations:
Director of Operations oversees the organization’s daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Director of Operations regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The Director of Operations assesses the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible.
DeliverMD is a fast-paced, growing company composed of "working" leaders willing to pitch in to do whatever is necessary to meet the desired outcomes.
Onsite: 100% - no remote work possible. Must be available to work more than 50 hours a week and open to working weekends.
The Director of Operation is responsible for:
- Ability to grow and enhance the business through operational processes, employee and staff capabilities, and financial performance
- Analyzes current and future trends and needs and accurately assesses functional responsibilities, competitive strengths and vulnerabilities.
- Design and implement business strategies, plans and procedures
- Builds and maintains a departmental structure, operating standards and practices that are responsive and adaptable to evolving business needs
- Co-directs the functions of budgeting, accounting, and reporting, financial counseling of leadership team to appraise operating results in terms of costs, budget, operating policies, trends and increased profit opportunities. Analyze revenue, profit and cash flow opportunities for the business and recommend actions
- Ability to anticipate the implications and consequences of situations and take appropriate action
- Hold staff rigorously accountable for achieving their objectives
- Evaluate organizational performance by analyzing and interpreting data and metrics
- Oversee daily operations of the organization and the work of employees
- Lead employees to encourage maximum performance and dedication
Leadership and Management
- Conduct regularly scheduled meetings, supervisions, and training to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships.
Requirements:
- BS/BA in Business Administration or relevant field; MS/MBA is preferred
- 5+ years of proven experience as Director of Operations or relevant role
- Proven track record of strategic planning and driving revenue
- Experience overseeing daily operations of a business
- Experience creating and refining processes for a high-growth company
- Strong skills in planning, organizing, directing and coordinating a wide variety of activities; developing and implementing,
- Excellent written and verbal communication skills, fiscal management policies, analyzing data, making sound recommendations and adopting effective causes of action
- Working persuasively and tactfully with supervisors and employees
- Understanding of business functions such as HR, Finance, Marketing, Sales, etc.
- Demonstrable competency in strategic planning and business development
- Experience building teams and hiring/dismissing
- Excited about joining a startup culture and opportunity to shape the direction of an emerging industry
- Experience within the cannabis industry and/or trade associations strongly preferred
The Director of Operations reports to the Chief Executive Officer of DeliverMD.
Job Type: Full-time
Competitive Salary:
$75,000.00 - $90,000.00 per year
Medical, Dental and Vision Benefits Package
Employee Discount on products
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- Management Experience: 1 year (Preferred)
- Leadership Experience: 1 year (Preferred)
Work Location:
- One location
Benefit Conditions:
- Waiting period may apply
COVID-19 Precaution(s):
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
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Job details
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Job Type
Full-time
Number of hires for this role
1
Full Job Description
Director of Retail Operations, MA
Ethos Cannabis – Greater Boston Area
Website: www.EthosCannabis.com
Company Overview
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, and Maryland and we are pursuing expansion opportunities. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets and have been actively focused on the cannabis industry since 2015. Our leadership at Ethos Cannabis have experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Director of Retail Operations, MA is responsible for overseeing and managing a team of retail market and store managers across the company’s cannabis dispensary locations in Massachusetts, which currently includes 4 locations in Fitchburg, Lynn, Watertown & Dorchester. This position will manage and oversee the operations and management of our dispensary locations. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to help lead and promote this vision.
We are seeking a passionate, driven, detailed oriented and collaborative Director of Retail Operations for Massachusetts to provide strategic leadership, direction, and support to the company’s growing team of dispensary managers and staff to maximize sales, margin, and profit with a customer service focus. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility over the retail operations of our business to deliver a best in class and innovative cannabis retail experience. Previous cannabis retail experience is required.
Responsibilities
- Develop and support dispensary market and store level managers and employees and act as their liaison with the executive management team and market-level operations leaders.
- Lead the operationalization of our dispensary locations in Massachusetts including the pre-opening and post opening functionality and implementation of our unique approach to ordering and fulfillment.
- Lead the development of standard operating procedures and employee training materials while partnering with the Director of Retail Operations for Pennsylvania & Maryland, aligning on strategy and operational consistency where appropriate.
- Collaborate with other functional leaders in developing and implementing a best in class customer experience.
- Deliver optimal productivity in stores through operational excellence, process improvement, and consistent resolution of challenges.
- Establish process for labor optimization in stores while keeping in line with payroll budgets.
- Manage all aspects of retail operations with a customer-first mentality and an intense focus on company culture and ethics, customer service, sales growth, and brand standards.
- Partner with employees, managers, and other functions to discover and understand our customer needs, identify areas of opportunity, and deliver solutions for growth.
- Partner with leadership regarding marketing strategy and initiatives in collaboration with current managers and the marketing team.
- Work collaboratively with compliance, security, and transportation managers regarding compliance, loss prevention, security, and logistics on all mutual issues and in prioritization of needs.
- Interface with IT managers to develop and continually assess tech roadmap and implementation and adjust based on business needs.
- Ensure compliance on all policies, standards, and values.
- Attend meetings as requested and work collaboratively with other departments to ensure mission fulfillment and completion of company objectives and special projects.
- Assess business trends and actively partner with corporate stakeholders in order to strategize retail growth and drive business initiatives.
- Analyze key performance indicators (KPI), track metrics and provide guidance to achieve goals and profitability targets.
- Work with market level and store level managers and staff to develop community in stores.
- Accountable for controllable cost versus plan and the identification of continuous improvement opportunities.
- Lead initiatives, store strategies, and specific projects assigned by the VP of Retail and executive-level management across all markets and stores.
- Report directly to the VP of Retail and other executive-level management and consult with market-level operations leaders.
- Manage all direct reports, providing them guidance, feedback, and ongoing leadership support.
Qualifications
Education:
Minimum of a bachelor’s degree required.
Work Experience:
- 10+ years of consumer products and/or health and wellness retail experience.
- Minimum 1 year of work experience in the Cannabis industry
- Multiple years of management experience which must include managing multiple stores and performing retail purchasing in a fast-paced retail environment.
- Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs.
- Experience in inventory management and reconciliation.
- Human Resources management experience to include hiring, training, records management, performance reviews, payroll processing, and more.
- Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties with a growth mindset and initiative.
Capabilities and Skills:
- Exceptional team building, communication and people skills.
- High level of integrity and a strong work ethic.
- Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives.
- Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
- Ability to develop, analyze, and interpret KPI’s, and read, analyze, and interpret financial reports relating to dispensary performance metrics.
- Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure.
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment.
Other Requirements:
- Extended time sitting, walking, bending, and reaching is possible.
- Ability to lift and carry up to 50 pounds for a distance of 100 feet.
- Must pass stringent background test requirements of Massachusetts
This position is classified as Exempt and is not eligible for overtime pay. Compensation is commensurate to experience.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Ethos is dedicated to creating and equal opportunity workplace and encourages women, minorities, persons with disabilities, and individuals with past drug convictions to apply. Must be 21 or older.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
COVID-19 considerations:All employees and customers are required to wear a mask, common surface areas are regularly cleaned and sanitized
Work Location:
- Multiple locations
Company's website:
- https://ethoscannabis.com/
Company's Facebook page:
- https://www.facebook.com/Ethosdispensary/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
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Job Description:
The Director of Retail Operations is responsible for ensuring the smooth, efficient and profitable operation of our New York state licensed dispensaries and ensuring that all dispensaries operate within the regulations set forth by the New York state Department of Health.
- Oversee all Retail and Wholesale activities for NYCANNA
- Deliver results and strategic direction to dispensary leadership teams.
- Correspond with regulatory entity (DOH) when necessary.
- Conduct store walkthroughs to analyze business opportunities, risks and key controls.
- Assure that all staff have a thorough understanding of corporate processes, SOPs and provide training when needed.
- Work with Supply Chain and Wholesale team to ensure diverse offerings for patients. Identify trends and build out inventory to maximize profitability.
- Implement operational policies and procedures for retail teams as necessary.
- Develop opportunities with NYS Marketing team to utilize creative strategies to build business and measure success.
- Ensure continuous training and development with direct reports that results in improved consistency across all dispensaries.
- Write and deliver performance reviews focused on improving strengths and identifying areas of improvement.
- Perform related duties as assigned by supervisor.
- Maintain compliance with all company policies and procedures.
Education and Work Experience Requirements:
- 5 years senior level experience in leading Retail operations, preferably in the Cannabis Industry
- Educated to Degree Level (Supply Chain, Manufacturing, Agriculture, Business or another relevant field)
- Knowledge of Cannabis industry preferred
Additional Qualifications:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Ability to travel to the dispensary locations (Buffalo, Middletown, Queens, Farmingdale) as needed
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Summary
The Director of Retail Operations reporting directly to the CEO, is responsible for overseeing all operations of a team while providing clear direction to achieve company initiatives. Additionally, the Director of Retail Operations implements and maintains the policies and procedures of the company and ensures compliance with all state and local laws and regulations.
Key Responsibilities
Observing and participating in patient services on sales floor, including staff productivity and patient engagement.
Performing random Audit of patient intake forms, for accuracy and completion.
Executing and maintaining compliance of all local and state regulations.
Maintaining accountability of all team members, in relation to specific job description.
Reviewing weekly schedules to ensure there is proper floor coverage, based on business needs.
Upholding all company policies and procedures.
Interfaces with department heads weekly to discuss inventory management, policy and security updates and other dispensary needs.
Performing random audits of cash balancing and product inventory, at each location.
Reviews bi-weekly payroll budget, at each location.
Providing Cultivation team with feedback on inventory levels and sales trends on a weekly basis.
Responsible for approving and processing all Dispensary Manager time-off requests.
Auditing and ensuring that all patient advisors and pharmacists maintain proper record keeping such as patient intake forms, cash handling
Utilization of KPIs/metrics, tools, reports and review cadence to make transparent operating performance, facilitate visibility and closed loop learning (e.g., training) that result in improved reliability, capacity, efficiency, productivity, uptime and safety.
Develop operational dashboards to report on performance across all retail locations.
Training & Development
Providing training and development to ensure all Dispensary Managers are proficient and training patient advisors to greet with a helpful, pleasant and compassionate attitude, making every interaction a positive experience.
Recruiting, interviewing and hiring all Dispensary Managers.
Provide training for Dispensary Managers on HIPAA and confidentiality requirements.
Providing training and development to all Dispensary Managers to ensure proficiency in MJ Freeway inventory management and point of sale platform.
Participating in weekly conference calls with Dispensary Managers from all locations.
Ensuring that all Dispensary Managers are trained and current on product knowledge and proper dosage.
Ensuring that all Dispensary Managers are maintaining current company policies and procedures as well as all state and local laws and regulations.
Performing Dispensary Manager Core Competency evaluations quarterly.
Performing Dispensary Manager annual performance evaluations.
Executing Dispensary Manager and staff performance counseling, when needed.
Attend weekly touch bases with Dispensary Managers to discuss short term objectives/action items and long-term strategic goals.
Reviewing patient educational materials.
Developing Dispensary Managers for Individual Development Plans (IDP).
Attends quarterly team meetings.
Setting up succession planning program.
Driving Business/Sales
Ownership of P&L for retail operations.
Setting monthly sales goals, for each location.
Ensuring that all team members are trained on patient services, including patient intake, product knowledge and proper dosage
Ensuring the best customer experience.
Reviewing sales and best practices to achieve goals, with Dispensary Managers.
Overseeing all team members are trained on patient services, including patient intake.
Assessing Dispensary Managers skills to lead the floor, as well as delegate tasks and drive sales.
Overseeing and reviewing patient loyalty and retention.
Company Culture
Being a brand ambassador and training team members to represent the brand appropriately.
Building relationships with community leaders and trust from our neighbors.
Following and implementing corporate core values, including respect, diversity, sustainability, research and service.
Ensuring that all team members are adhering to corporate cultural principles.
Overseeing maintenance of aesthetic according to corporate brand, including music selection and daily cleanliness.
Fostering a highly motivated team environment.
Developing, Implementing brand sales marketing strategies.
Controlling and Preventing Loss
Ensuring that all General Managers are proficient in cash balancing and product protection.
Oversees monthly physical inventory, at each location.
Ensuring that all team members train with Director of Security for prevention of diversion of cash and/or product, within the first month of hire.
Conducting random audits of cash and/or product, using audit checklist.
Reviewing security procedures and protocols with management team, at each location.
Reviewing incident reporting, with management team.
Ensures that all locations are conducting self-compliance audits monthly.
Executing monthly product inventory.
Ensuring daily balancing or cash and product are being done according to company and DPH policies.
Reviewing Loss Prevention (LP) procedures with General Manager, on a quarterly basis.
Minimum Qualifications:
10+ years retail experience.
High capacity for leadership and vision. Sharp general business acumen and commercial orientation.
Strong analytical abilities and track record of data-driven decision making.
Ability to thrive in a fast-paced, collaborative, hands-on, high growth entrepreneurial environment.
Demonstrated ability to build and manage a high performing team.
Experience in specialty retail, retail tech, and/or regulated marketplace.
Bachelor’s degree in business or similar concentration preferred.
Ability to track and analyze initiatives and performance to ensure we meet and/or exceed our revenue goals.
An effective manager with strong execution skills that is entrepreneurial, astute and has a passion for getting into the details where appropriate to make effective decisions and drive results.
Big picture thinker, strategic, but able to distill functions and business interactions into the tactical/detailed process and workflow in order to drive improvement and efficiency gains.
Effectively demonstrate analytical skills, change management and financial acumen.
An effective and persuasive communicator with outstanding presence, presentation and negotiation skills that constantly strives for simplicity and clarity.
Strong leadership, team member and staff/team development and motivation skills.
Able to travel, as needed, including weekends where necessary to drive production.
Excellent presentation skills and strong written and verbal communication skills required.
Must be 21 years old.
Must possess a valid driver’s license and reliable transportation.
Physical and Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to work a minimum of 8 hours a day and rotating shifts;
Flexible schedule availability including nights, weekends and holidays;
Ability to lift, push, and pull 50 pounds;
Ability to sit, squat, bend, and kneel repetitively throughout a work day;
Ability to stand for extended periods of time;
Ability and willingness to work in the following conditions:
General office environment;
Extended computer usage;
Extended phone usage including teleconferences, and
Work environments that include exposure to, but not limited to, fumes, dust, odors, heights, indoor AC, no AC, motion, and noise.
Management reserves the right to assign other job duties as necessary. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Maitri Medicinals and Maitri Genetics encourage applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We value all team members by embracing their diverse talents, perspectives, and experiences, and fostering inclusion that inspires innovation, encourages respect and promotes unlimited success. Our goal is to attract and sustain a diverse workforce by recruiting, hiring, developing and retaining high-performing employees who work collaboratively to carry out the mission of Maitri.
Maitri is an Equal Opportunity Employer. Maitri does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Job details
Salary
$70,000 - $125,000 a year
Job Type
Full-time
Full Job Description
Salary
$70,000 - $125,000 a year
Job Type
Full-time
Full Job Description
Director of Retail Dispensaries
Caregiver-Patient Connection LLC/Local Roots NE INC
Company Description
Caregiver-Patient Connection LLC/Local Roots NE INC, (LR) is one of the fastest growing cannabis companies in the state of Massachusetts. The locally owned company is currently operating a retail dispensary in the City of Fitchburg, is under construction on its’ second retail dispensary in Sturbridge (Q1/2 2020 opening) and the third in Marlboro (Q2-2020 opening) and is expanding its’ cultivation operations by an additional 20,000 square feet in Framingham. Our mission is to cultivate and deliver Local Roots branded cannabis, and cannabis products in accordance with the highest standards while setting a quality of excellence in customer service constantly maintaining state, and local regulatory compliance. For our team and customers, we are a company that very much buys into the “Cheers” television show model, “where everybody knows your name.”
Job Description
The Director of Retail Dispensaries will lead Local Roots dispensaries in Fitchburg, Sturbridge and Marlboro and is responsible for compliance, profitably growing dispensary revenue, developing dispensary objectives, and ensuring our customers receive consistent and exceptional service every visit. We seek a motivated individual to enhance our consumer experience, provide solid leadership to our retail teams, maximize revenue through marketing and advertising, and meet our future growth plans. The Director of Retail Dispensaries will report to the corporate management team.
What it takes
The Director of CPC/LR’s retail corporate arm will be responsible for numerous operational components and will supervise the individual locations while working closely with their General Managers. The position will require a little bit lawyer (regulatory compliance), an eye for market trends, the presence of a head coach and some creativity with the ability to improvise. The Director, most importantly, will spearhead the “front of the house” retail culture of our company. The Director will communicate and collaborate regularly with our management team.
This is an opportunity for someone to grow very quickly with us.
Experience
Prior experience in the cannabis industry is NOT required, however it is also not discouraged. A commitment to learn can easily make up for an initial lack of knowledge of the product. Candidates with restaurant or hotel management experience are highly encouraged.
Some bullet type responsibilities are below and they will begin to paint the picture, however the Director will most likely continue to add to the below as the operation matures and grows.
- Define objectives, strategies and plans at the retail level.
- Working with cross-functional team partners in cultivation finance and accounting, inventory/planning.
- Report on retail productivity, sales and profit and budget vs. actual.
- Recommend and implement techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best practices.
- Create an environment in which a personal, customer-focused, and service-oriented mentality is standard. The “Cheers” model.
- Understand and remain current on market trends and demand for product offerings.
- Oversee relationships with vendors to enhance product offerings, promotions and pricing.
- Oversee retail inventory levels and ensuring the freshest products of the highest quality are maintained in all retail locations.
- Become expert at all company-wide operating platforms including LeafLogix Point of Sale system and METRC, the state mandated seed to sale tracking system.
- Interact closely with the compliance team to ensure all dispensaries and personnel are in compliance with MA State regulations, in all operations, processes, inventory management and protocol. An understanding of 935CMR500.000 is critical to this position.
- Collaborate on product design, development, packaging and other channels to ensure the product meets the needs of the stores and continues to drive overall brand strategies. Modern digital marketing experience is very important.
- Reinforces service, product, operations and management expectations through training and development of LR store teams.
- Maintains a presence in the field in order to effectively coach and support dispensary teams. Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.
- Hiring store general managers as needed. Assist general manager in hiring assistant general managers.
- Work well with the CPC/LR retail general managers.
Qualifications
- MUST BE OVER 21
- Sales and operations leader with retail or restaurant experience, with operations in a high-volume retail environment ideally with multiple locations.
- Experienced in leading strategy and execution of retail operations function.
- Strong personnel management and retail operations knowledge, including inventory control, loss prevention, retail POS systems, merchandising, customer service, budget preparation and compliance.
- Demonstrated track record in driving revenue and increasing store productivity.
- A visible leader who will establish credibility and inspire the team.
- Strong strategic skills with financial planning and operational savvy.
- Excellent oral and written communication skills.
- Excellent people and organizational skills.
- Team player with the ability to gain consensus through collaboration and open dialogue.
Additional Information
Salary commensurate with experience. Health benefits included.
All your information will be kept confidential according to EEO guidelines.
Local Roots NE provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.
Job Type: Full-time
Pay: $70,000.00 - $125,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location:
- Multiple locations
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
This Company Describes Its Culture as:
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
Company's website:
- www.localroots.cc
Benefit Conditions:
- Only full-time employees eligible
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Join a fast growing cannabis organization in the Midwest with dispensaries and cultivation operations scheduled throughout Missouri, Arkansas, Michigan, Illinois and Oklahoma. Greenlight is aggressively building a best-in-class cannabis dispensary management team and currently seeks an exceptional Director of Retail Operations. The Director of Retail Operations will be responsible for the in-store customer experience to ensure that every location throughout our multi-state operation consistently reflects the company’s brand image. The Director of Retail Operations will be responsible for maximizing the profitability of the retail stores, controlling operating costs, and achieving sales and profitability goals. This person should have the ability to grow a business from the start-up phase through ongoing activities.
PRINCIPAL RESPONSIBILITIES AND KEY ACTIVITIES
- Manage a sizable, geographically disbursed network of stores
- Develop regional, store, and assistant managers who exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff
- Ensure all stores are adequately staffed with quality Team Members and Shift Supervisors to optimize store performance
- Ensure that all retail facilities operate in full compliance with all applicable laws
- Coordinate with Director of Purchasing for purchase and supply of all products intended for retail sales
- Develop and implement monthly payroll budgets
- Develop and implement monthly and quarterly product cost targets
- Develop and implement initiatives to drive sales growth
- Maintain management depth by regularly planning for succession, actively recruiting and critically selecting internal and external management candidates
- Manage each region’s P&L including cost of goods sold and operating expenses
- Follow up on all customer and employee complaints and ensure necessary corrective measures at store level
- Coordinate all activities associated with timely new store openings
- Familiarity with Excel, Word, POS systems is required
EDUCATION & EXPERIENCE
- Bachelor’s Degree, Masters Preferred
- 5+ years relevant experience working in a Hospitality or Retail, brick and mortar environment with multiple locations and regions
- Experience with project management, change management and driving programs independently
- Experience working with start-ups and helping organizations through scaling
- A strong knowledge of retail operations, merchandising, and human resources
- Consumer Packaged Goods and cannabis industry experience a plus
- Experience driving profitable sales
- Expert in retail with experience managing multiple retail locations
- Strong analytical and financial analysis skills
OTHER REQUIREMENTS
- Ability to quickly develop a deep understanding of the business to enable effective operating decision-making
- Valid Driver’s license
- Ability to drive during the day and night
- Ability to lift up to 25 pounds & stand on feet for extended periods
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Paid Time Off, and Paid Holidays.
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends
Experience:
- Retail: 5 years (Preferred)
- cannabis: 1 year (Preferred)
- management: 5 years (Preferred)
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Company's website:
- www.greenlightdispensary.com
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Greenlight Corporation
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Join a fast growing cannabis organization in the Midwest with dispensaries and cultivation operations scheduled throughout Missouri, Arkansas, Michigan, Illinois and Oklahoma. Greenlight is aggressively building a best-in-class cannabis dispensary management team and currently seeks an exceptional Director of Retail Operations. The Director of Retail Operations will be responsible for the in-store customer experience to ensure that every location throughout our multi-state operation consistently reflects the company’s brand image. The Director of Retail Operations will be responsible for maximizing the profitability of the retail stores, controlling operating costs, and achieving sales and profitability goals. This person should have the ability to grow a business from the start-up phase through ongoing activities.
PRINCIPAL RESPONSIBILITIES AND KEY ACTIVITIES
- Manage a sizable, geographically disbursed network of stores
- Develop regional, store, and assistant managers who exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff
- Ensure all stores are adequately staffed with quality Team Members and Shift Supervisors to optimize store performance
- Ensure that all retail facilities operate in full compliance with all applicable laws
- Coordinate with Director of Purchasing for purchase and supply of all products intended for retail sales
- Develop and implement monthly payroll budgets
- Develop and implement monthly and quarterly product cost targets
- Develop and implement initiatives to drive sales growth
- Maintain management depth by regularly planning for succession, actively recruiting and critically selecting internal and external management candidates
- Manage each region’s P&L including cost of goods sold and operating expenses
- Follow up on all customer and employee complaints and ensure necessary corrective measures at store level
- Coordinate all activities associated with timely new store openings
- Familiarity with Excel, Word, POS systems is required
EDUCATION & EXPERIENCE
- Bachelor’s Degree, Masters Preferred
- 5+ years relevant experience working in a Hospitality or Retail, brick and mortar environment with multiple locations and regions
- Experience with project management, change management and driving programs independently
- Experience working with start-ups and helping organizations through scaling
- A strong knowledge of retail operations, merchandising, and human resources
- Consumer Packaged Goods and cannabis industry experience a plus
- Experience driving profitable sales
- Expert in retail with experience managing multiple retail locations
- Strong analytical and financial analysis skills
OTHER REQUIREMENTS
- Ability to quickly develop a deep understanding of the business to enable effective operating decision-making
- Valid Driver’s license
- Ability to drive during the day and night
- Ability to lift up to 25 pounds & stand on feet for extended periods
OTHER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Paid Time Off, and Paid Holidays.
Job Type: Full-time
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- management: 5 years (Preferred)
- retail: 5 years (Preferred)
- cannabis: 1 year (Preferred)
Education:
- Bachelor's (Preferred)
Company's website:
- https://greenlightdispensary.com/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Greenlight Dispensary
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
GET TO KNOW JUSHI
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States, offering patients and customers premium cannabis and related products.
THE OPPORTUNITY
The Regional Director of Retail Operations will be responsible for the in-store customer experience to ensure that every location consistently reflects the company's brand image. The Regional Director of Retail Operations will be responsible for maximizing the profitability of the retail stores, controlling operating costs, implementing merchandise programs, and achieving sales and profitability goals. This individual should have experience overseeing regulated dispensary operations in a compliant market. This role should have the ability to grow a business from the start-up phase through ongoing activities.
- Build and maintain relationships with state and local agencies and serve as the point of contact for Jushi
- Understand the consumer and act as their voice in decision making
- Establish the Jushi Beyond/Hello brand at the local and state levels
-
Create a consistent in-store experience for customers across all retail operations; work with operations leaders to ensure store experience meets expectations consistently
- Work with HR to develop retail policies and procedures and incorporate into day to day operations
- Ensure all retail facilities operate in full compliance with local, state and federal laws
- Coordinate with Operations team on inventory supply including necessary transportation and logistics to and from retail locations
- Recruit and develop Dispensary Management across all locations
- Create all retail KPI's and work with each Dispensary Manager to meet and exceed
-
Monitor each retail store's inventory, staffing, and other operational aspects to optimize store performance
- Responsible for communicating regional performance and feedback to the VP of Retail.
- Maximizes profits and assets and is responsible for short and long term planning in areas of budgeting, goal setting, and team development
- Understands the overall retail environment and competitive landscape of the region, such as indirect competition, market awareness, industry trends, etc
- Assist in the development of all retail design, layouts, and overall customer experience.
- Work with our VP of Marketing/Branding to implement promotions and other marketing/advertising initiatives
- Direct the procurement department, which is responsible for purchasing all products intended for retail sales.
EDUCATION & EXPERIENCE
- Bachelor's Degree in Business Administration or related discipline, Masters Preferred
-
7+ years relevant experience working in a Hospitality or Retail, brick and mortar environment with a large national chain
- Experience with project management, change management and driving programs independently
- Experience working with start-ups and helping organizations through scaling
- A strong knowledge of retail operations, merchandising, and human resources
- Consumer Packaged Goods and cannabis industry experience a plus
- Experience driving profitable sales
- Expert in retail with experience managing multiple retail locations
-
Strong analytical skills
- Experience working with start-ups
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Description:
The Store Operations Manager primary job function is to manage and assume overall responsibility of the Evergreen Market stores by directing all operational aspects of each store and driving sales while minimizing costs while assuring LCB compliance.
This role is heavily weighted to strong management skills with the ability to alter ones approach to managing all different types of people and handling many challenges and issues with a high aptitude for balancing compassion, sensitivity, firmness and objectivity.
Given the heavy regulation coupled with the lack of federal acknowledgement of this industry, there is a lack of maturity in the technologies and processes available to cannabis retail. The Evergreen Market has started up and grown within those constraints and is expecting this role to continually push us to the competitive edge of retail maturity within our stores, develop and grow our management talent and maximize the teams utilization in our growing company.
Job Duties and Responsibilities:
- Primary responsibility is focused on developing store managers to be strong leaders and operate like profitable business owners through (but not limited to) the following
-
Developing, setting and managing quantitative and qualitative performance metrics for each store to optimize sales and maximize customer loyalty
- Ensuring customer service standards are consistently met across the stores.
- Monitoring and maintaining a competitive edge and remaining current and aware of competitors strategies
- Maintaining an active performance development process for all store staff.
-
Providing coaching in the moment and performance feedback to store managers using the appropriate levels of direction and support.
- Conducting formal performance reviews of store managers.
-
Proactively monitoring and managing staffing levels according to business needs.
- Analyzing and measuring sales results and trends to achieve sales driving initiatives.
- Partnering with the marketing department to drive revenue through in-store sales campaigns, effective advertising, and promotions.
- Partnering with marketing to assure the design and execution of the loyalty program is achieving desired sales and loyalty results
- Maximizes store efficiencies and efficacy through (but not limited to) the following:
- Continuously evaluating process, procedures and policies/developing projects around these when necessary.
- Continuously evaluating and implementing new training procedures, at all levels of operations.
- Responsible for oversight, documentation and training of process improvements and continued improvement across all stores
-
Holding managers accountable for the accuracy and integrity of employee information including, but not limited to, new hire and onboarding data, personal data, and payroll.
- Holding managers accountable for store operations, scheduling, visual presentation and merchandise stock levels to ensure stores are optimized to meet EM objectives.
- Modeling and following up to ensure all EM policies,
- Maintaining effective LCB compliance, and assuring operating procedures are communicated effectively, maintained and consistently followed.
- General Senior Team Management expectations
- Demonstrates a high EQ with ability to handle open, honest and effective communication
- Demonstrates ability to maintain confidentiality and partner with peers to manage the company culture at large
- Demonstrates professional maturity in all situations
-
Appropriately partners with corporate departments such as, Marketing, Purchasing, HR, Compliance, Founders, and other departments.
- Demonstrates exceptional verbal and written communication skills with employees, customers, and corporate office.
- Additional responsibilities as assigned.
Qualifications:
- College degree preferred
- Ability to drive revenue growth in competitive retail market
- Ability to develop and execute retail growth strategy
- Ability to identify competitive levers in rapidly growing and change retail market
- Ability to control and contain costs and optimize for growth
- Ability to create and implement process in dynamic distributed retail environment
- Strong interest in the cannabis industry demonstrated minimally by industry knowledge and industry work experience preferred
- 10+ years of professional work experience
- 2-5 years of senior management experience
- A minimum of 5 years of retail experience
- 1-2 years multi-unit/multi-store management experience
-
Experience in a growing, multi-unit retail store environment (preferred)
- Ability to travel between all Evergreen Market locations, must have valid drivers license and reliable transportation
- Proven ability to perform complex management across a highly diverse labor base
- Strong Interpersonal and strategic communication skills
-
Strong writing capabilities
- Ability to present with influence
- Leadership and personal effectiveness skills
-
Proven ability to build effective teams and motivate employees
- Proven ability to drive sales
- Proven financial skills and business acumen
- Functional knowledge of POS, inventory and loyalty systems
- Proficient in Microsoft Office
- Must be at least 21 years of age
- Must be willing to participate in our program of random drug testing for illegal drugs.
Brand: Evergreen Market
Address: 4242 East Valley Rd. Renton, WA - 98057
Property Description: South Renton
Property Number: 3
Apply for this job with Evergreen Market
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
GET TO KNOW JUSHI
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.
THE OPPORTUNITY
The Director of National Retail Operations is responsible for cultivating and developing the national retail business while maintaining and growing the current national relationships. The Director of National Retail Operations is responsible for building and maintaining relationships with our retail partners and internal stakeholders, increasing sales of our products, and ensuring efficient operating procedures in adherence to state and local regulatory standards. The Director of National Retail Operations serves as the link between each of the retail locations and the national operations office to ensure consistency, product quality, profitability, and customer satisfaction.
- Lead Jushi's National Retail programs through strategic initiatives and long-term action plans.
-
Participates in developing and implementing strategic sales plans to accommodate corporate goals.
- Create and direct sales forecasting activities and sets performance goals accordingly.
- Directs staffing, training, and performance evaluations to develop and control sales programs.
- Directs channel development activity and coordinates sales distribution by establishing sales quotas, and goals.
- Analyzes sales statistics to formulate policies that assist vendors in promoting sales.
- Participates in product simplification and standardization to eliminate unprofitable items from sales line.
- Coordinates between the retail department and other broad functional related units.
-
Analyzes and controls expenditures of division to conform to budgetary requirements.
- Assists other departments within an organization to prepare manuals and technical publications.
- Prepares periodic retail sales report showing sales volume, potential sales, and areas of proposed client base expansion.
- Monitors and evaluates the activities and products of the competition.
-
Manage local dealer relationships that are currently in the program and assist with dealer participation.
- Responsible to manage the national retail P&L to ensure profitable business.
- Facilitate quoting new projects and amend existing projects as needed .
- Develop and maintain processes for all construction related to retail operations.
- Regularly review and evaluate all state/local-specific requirements and requests to ensure Regional Directors are maintaining compliance and meeting the needs of the local regulators.
- Collaborates with a wide variety of functional areas such as engineering, marketing, manufacturing, and code compliance to develop and provide product definitions responsive to customer needs.
-
Work with director-level retail and operations members nationally to manage all general contractor, subs, and professional service relationships.
- Develop, monitor and evaluate standard operating procedures for all locations to comply with state & local requirements
EDUCATION & EXPERIENCE
- Bachelor's degree in Management or any related field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of ten years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Project management certification (PMP) preferred
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
-
Occasionally Twist/bend/stoop/squat, kneel/crawl
- Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
- An environment with moderate to loud noise level
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
***Please read the entire ad before responding or applying - incomplete inquiries will not be responded to.
National Cannabis Company based in Portland, OR with Dispensary and Cultivation operations seeks experienced and qualified team member to assist the Management Team in the following capacities:
Day to day retail operations management and oversight to achieve company goals across multiple retail dispensary locations in Portland, OR.
Candidates must have experience in multi location retail management, dispensary management preferred.
Primary Responsibilities:
1) Hire, train, and lead all company retail staff including but not limited to: posting job ads, interviewing candidates, hosting training sessions, completing employee reviews, ongoing coaching for employee retention, enhancing company policies and procedures to find and retain successful company team members
2) Ensure compliance with all regulatory, safety and security policies within retail stores
3) Deliver results and strategic direction by ensuring day-to-day operations run smoothly
4) Execute and follow up on operational standards and policies and procedures
5) Create and maintain a positive company culture
6) Think and operate creatively and efficiently to resolve problems
Qualifications:
- Minimum 21 years of age
- Minimum 2 years' retail experience
- Must possess strong analytical skills to assess data, facts and figures.
- Intermediate-level math & computer skills
- Excellent Time Management
- Sense of Urgency
- Detail-Oriented
- Communication Proficiency - across multiple forms (email, text, phone)
- Ethical Conduct
- Personal Effectiveness/Credibility
- Ability to Lead a Team
- Ability to Manage Multiple Projects & Execute
- Strong Problem Solving Skills
- Ability to analyze data and think strategically
- Metrc experience preferred
- Cannabis Industry Knowledge Required
- Reliable transportation and willingness to work at least 50 hours per week
We are seeking a candidate that can learn, lead, manage, and help improve our existing operations to achieve company goals. Ideal candidate has an attitude that they can accomplish whatever jobs are necessary - tackle projects, analyze data, assist/cover in retail, jump in to help the cultivation team, run company related errands, etc.
Interview process will include background checks, reference checks, personality tests, and at least 2 interviews. College Degree Preferred. Cannabis Experience Required. Interview process will include background checks, reference checks, personality tests, and at least 2 interviews. College Degree Preferred. Cannabis Experience Required.
All inquiries are 100% confidential.
Please email a current resume, along with a customized cover letter that includes information on your relevant experiences (cannabis and other), ambitions, and why you would be great for this role. Incomplete inquiries will not be responded to.
Job Type: Full-time
Job Type: Full-time
Salary: $40,000.00 to $60,000.00 /year
Experience:
- Dispensary Management and Operations: 2 years (Required)
Education:
- Bachelor's (Preferred)
License:
- OLCC MJ Worker Permit (Required)
Apply for this job with FFC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
GET TO KNOW JUSHI
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States, offering patients and customers premium cannabis and related products.
THE OPPORTUNITY
The Regional Director of Retail Operations will be responsible for the in-store customer experience to ensure that every location consistently reflects the company's brand image. The Regional Director of Retail Operations will be responsible for maximizing the profitability of the retail stores, controlling operating costs, implementing merchandise programs, and achieving sales and profitability goals. This individual should have experience overseeing regulated dispensary operations in a compliant market. This role should have the ability to grow a business from the start-up phase through ongoing activities.
- Build and maintain relationships with state and local agencies and serve as the point of contact for Jushi
- Understand the consumer and act as their voice in decision making
- Establish the Jushi Beyond/Hello brand at the local and state levels
-
Create a consistent in-store experience for customers across all retail operations; work with operations leaders to ensure store experience meets expectations consistently
- Work with HR to develop retail policies and procedures and incorporate into day to day operations
- Ensure all retail facilities operate in full compliance with local, state and federal laws
- Coordinate with Operations team on inventory supply including necessary transportation and logistics to and from retail locations
- Recruit and develop Dispensary Management across all locations
- Create all retail KPI's and work with each Dispensary Manager to meet and exceed
-
Monitor each retail store's inventory, staffing, and other operational aspects to optimize store performance
- Responsible for communicating regional performance and feedback to the VP of Retail.
- Maximizes profits and assets and is responsible for short and long term planning in areas of budgeting, goal setting, and team development
- Understands the overall retail environment and competitive landscape of the region, such as indirect competition, market awareness, industry trends, etc
- Assist in the development of all retail design, layouts, and overall customer experience.
- Work with our VP of Marketing/Branding to implement promotions and other marketing/advertising initiatives
- Direct the procurement department, which is responsible for purchasing all products intended for retail sales.
EDUCATION & EXPERIENCE
- Bachelor's Degree in Business Administration or related discipline, Masters Preferred
-
7+ years relevant experience working in a Hospitality or Retail, brick and mortar environment with a large national chain
- Experience with project management, change management and driving programs independently
- Experience working with start-ups and helping organizations through scaling
- A strong knowledge of retail operations, merchandising, and human resources
- Consumer Packaged Goods and cannabis industry experience a plus
- Experience driving profitable sales
- Expert in retail with experience managing multiple retail locations
-
Strong analytical skills
- Experience working with start-ups
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Position Description: The Director of Retail Operations is primarily responsible for effective performance management and execution of retail operations for Retail Dispensary locations in the North East Region of the U.S. including merchandising, staffing and patient order fulfilment processes. The Director works closely with each Dispensary General Manager to drive the successful business management and financial performance of the dispensary.
Responsibilities include, but are not limited to:
- Hire, train, schedule and manage staff at all the dispensaries to achieve established standards, sales and profit objectives as well as customer satisfaction. Ensure that all deadlines are met and take accountability for completion.
- Drive a culture of positive employee engagement with a strong focus on inclusion & diversity
- Develop, coach and consistently execute Ilera’s service standards. Ensure consistent execution of steps of service by using tools such as quarterly departmental staff meetings, and customer feedback. Constantly work to improve standards and customer satisfaction.
- Take ownership of Ilera’s dispensary business and ensure the dispensaries operate efficiently and profitably.
- Actively manage inventory, recalls, and pricing to meet cost and sales targets.
- Effectively manage cash controls and financial reporting. Ensure check register, cash outs, bank logs, inventory and deposits are accurate and executed according to Ilera standard.
- Effectively manage service labor, scheduling and payroll.
- Perform business management operations and analyses such as P&L; develop and review KPI reports for dispensaries to monitor opportunities and challenges with a goal to maximize revenues and profits.
- Proactively monitor dispensary profit and loss and develop effective mitigation between actual performance and company budget and projections. Work with management team to develop insight as for business decisions.
- Maintain a general awareness of cannabis and retail trends to help create innovative and adaptive strategies. Work closely with grower-processors to understand and learn about their products.
- Work with the General Manager of each Dispensary to meet all regulatory requirements. Correct all violations with a sense of urgency. Work with Ilera’s corporate office (finance, human resources and marketing,) to ensure standards are met. Maintain open lines of communication with staff: management and hourly.
- Promote open feedback from retail staff, medical professional team, and marketing department.
Qualifications and Education Requirements
· Minimum of 5 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
· Previous management proficiency in high volume retail with P&L accountability
· Ability to create and maintain a customer focused culture
· Cannabis experience is a plus.
- Work/manage coverage of weekends and holidays as necessary.
- Must be flexible regarding work schedule and willing to work 5-6 days per week including evening and weekends including opening and closing shifts.
- Have a proven track record of working effectively with customers with minimum of 5 years’ experience preferred
- Must be willing to submit to and pass a comprehensive background check
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of Pennsylvania. The state investigative process includes a state and federal background check. Individuals that have been convicted of a criminal offense related to the sale or possession of illegal drugs, narcotics or controlled substances may not hold a position with Ilera.
EEO Statement
At Ilera Healthcare, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. Ilera is committed to assuring equal employment opportunities to all employees and applicants.
Ilera is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
Disclaimer
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
Job Type: Full-time
Experience:
- Retail Management: 5 years (Preferred)
Education:
- Bachelor's (Preferred)
Additional Compensation:
- Bonuses
- Store Discounts
Work Location:
- Multiple locations
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Apply for this job with Ilera Healthcare
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.