Cannabis Support Representative Jobs
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Here are 40 cannabis jobs mentioning "support representative" in April 2024, at companies like DeliverMD, Dutchie, Clone to Grown LLC, and Trulieve, including positions such as Customer Support Representative, Support Representative, Cannabis Sales Representative/Customer Support, and Patient Support Representative.
More than 30+ days
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
1 year ago
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely and accurate.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
- Experience using seed-to-sale tracking (e.g. Metrc, Distru, GrowFlow)
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? If so, how many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
**URGENTLY HIRING**
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
**URGENTLY HIRING**
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Hi Candidates , Looking for work? Your Hired!
Trulieves is hiring 20+ Customer Service Reps/ Patient Care Consultants for our call center located in Clearwater Florida . This is an in-office position. Please note this is not outbound sales, you will be a trained customer care consultant for our cannabis patients. We have multiple shifts available, Tracy will call/ respond to those who apply. Please copy and paste link in your browser and apply , here is link below.
- https://careers.trulieve.com/job-invite/1742/
Customer Service Agent
13773 Icot Blvd. #5
Clearwater, FL 33760
Job Type: Full-time
Pay 15.00+
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Clearwater, FL 33760: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you 21+ years
Work Location: One location
Apply for this job with Trulieve
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Jane Technologies - Technical Support Representative
Jane Technologies, Inc. is looking for a representative with strong technical skills and a passion to support our partners. This individual will interact with dispensary staff and their customers and patients to address any of their technical questions and needs. Patience, organization and empathy are crucial to this role, as it is this individual's priority to go above and beyond with every problem solving opportunity.
The Technical Support Representative will handle outreach from a variety of support channels, such as Salesforce and Zendesk. Professionalism and exceptional written and verbal communication are all imperative. The ideal candidate is passionate about the ongoing success of every dispensary partner and welcomes challenges with eagerness and tenacity.
This role will be fully remote, but will never operate in a silo. We are a tight knit team and we offer incredible resources, tools, training, and support/coaching as needed.
Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego.
Company Overview:
Jane Technologies, Inc. is a MIT-founded technology company in the cannabis industry, and we are growing extremely quickly. Jane has developed the cannabis industry's first real-time marketplace, where consumers can discover and order cannabis online. We believe in the cannabis industry's ability to bring well-being, health, and love into this world, and it is our mission to bring confidence to the online cannabis shopping experience. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/
Primary Responsibilities:
- Interact with partners to resolve tech-related questions and queries - looking for candidates open to working Saturdays and Sundays during EST time zones
- Troubleshoot software and hardware issues for our partners and end-users
Desired Background & Requirements:
- Experience in running and reading SQL queries and reports
- Experience with Postman and/or pgAdmin
- Ability to multi-task and set priorities in a fast-paced environment
- Strong problem-solving and analytical skills
- Excellent communication and follow-up skills
- A minimum of two (2) years working in a similar/related role
- An Associate's or Bachelor's degree in a field of business, communication, or computer science preferred
Jane Technologies is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.
Apply for this job with Jane Technologies
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CannaMD is one of the fastest growing Medical Marijuana clinics in Florida with 18 clinics across the state. We are continuing to grow and we're excited that you want to grow with us!
Here at CannaMD, we are proud to offer Medical Marijuana appointments with board certified physicians for both initial and renewal patients in Florida. We also take pride in our partnerships with the University of Florida and Florida Gulf Coast University as recruitment sites for Cannabis research. Our mission is to provide compassionate care to Florida patients through evidence-based application of medical cannabis research. Centered around education, empathy, and exceptional customer service, CannaMD offers an unparalleled patient experience – empowering Florida residents to pursue a better quality of life!
This is a 100% work from home, full-time position and you must live in the state of Florida. As a Patient Liaison there is no commuting time or expense within this growing company in an exploding industry!
Patient Liaisons start at $13/hr. and can gradually increase their base pay to $16/hr. based on annual performance reviews. Monthly bonus opportunities up to $325 are offered as a result of meeting specific performance goals.
Position Requirements
Shift
- 40-hour work week
- Monday - Friday
- 8 hour shifts available
- Must reside in the state of Florida
Hard Skills
- Average computer literacy - ability to navigate multiple programs, tabs, and windows.
- Typing Speed of 40 WPM - You can complete a typing test here: https://www.typingtest.com/. Example: 43 WPM x 97% accuracy = 42 WPM.
- Demonstrate understanding of basic Google applications, including Meet, Hangouts, Sheets, Docs, etc and Zoom Video Conferencing.
Soft Skills
- Showing empathy and compassion towards patients
- Conflict resolution and positive attitude
- Critical Thinking
- Excellent communication skills and phone presence
- Active listening and comprehension skills required to adhere to company policies and procedures
- Ability to multitask and perform well under pressure
Additional
- Have a computer, headset, computer skills, mobile phone, and adequate internet access
- A designated space for a quiet work environment free of distractions or background noise.
A Support Representative is responsible for using their knowledge of Medical Marijuana state laws and CannaMD policy to connect with patients, perform post-appointment follow ups, and schedule/reschedule appointments as necessary. Their duties include but are not limited to the following:
Position Responsibilities
- Providing the best customer care possible to all patients
- Be an intermediary between physicians and patients.
- Answer questions and address concerns patients may have during and after receiving care.
- Completing outbound and inbound calls in regards to collecting company reviews, helping with state applications, and resolving any issues the patient may be dealing with.
- Scheduling and/or rescheduling appointments and processing payments
- Utilizing the CRM patient system and EMR scheduling platform efficiently with minimal errors
- Providing patients with information regarding our processes, procedures, and pricing
- Developing sales pitches to occasionally sell CannaMD services
- Frequently checking CannaMD emails & chats and responding in a timely manner
Although working from home in a competitive sales environment, we pride ourselves on collaboration and team goals. We are one CannaFamily and aim to demonstrate empathy and compassion to our employees. We provide continued growth and development opportunities through recognition, continued training, certification and promotion. We also encourage the use of Paid Time Off for a healthy work/life balance. We cherish the opportunity to see everyone in person as well! CannaMD hosts a holiday banquet and a yearly retreat for all of CannaMD to get together, bond and celebrate.
CannaMD provides an in-depth 60 hour paid training course as well as educational courses and certifications. Additionally, a comprehensive benefit offering is available for all full-time employees. Upon completion of your first 90 days, you become eligible for the following benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Bereavement Pay
- Company Sponsored Holidays
- HIPAA Certification
- We saved the best for last! : Free CannaMD appointment (as long as you meet FL requirements for MMJ Certification)
Patient liaisons play an integral role in enhancing the quality of the lives of our patients. It's incredibly rewarding and we believe the caring, empathetic people working with us can truly make a difference! If you feel you would be the perfect addition to CannaMD and wish to help patients here in Florida discover the impact Medical Marijuana can have on their lives, please apply to join the CannaMD family today!
We also encourage you to check out our website where you can get to know our Physicians, learn about Medical Marijuana in Florida and view a vast amount of research and news articles about Medical Marijuana. https://www.cannamd.com/
We look forward to getting to know you soon!
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Remote position
Application Question(s):
- Are you located in the state of Florida?
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 2 years (Required)
- Sales: 2 years (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Remote
Apply for this job with CannaMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sales Support Representative for Fizzy THC Infused Beverages
Journey Hemp Co, a CGE Company
1 year ago
Company Overview:
Journey Hemp Co. is the customer facing brand of Clean Green Extractions (CGE), based out of Orlando, Florida. CGE is an FDA regulated and licensed Hemp Facility that specializes in the development of Nano Water-Soluble Cannabinoids and it's patent-pending formula is in millions of products world-wide. This is a break-through in the Cannabis industry since our products have zero "weed taste" and the effects are noticed with minutes and does not have the side effects commonly associated in hemp/ cannabis. "Fizzy" is the new alternative to social-drinking.
The effects are unlike anything you have ever tried before. Its a quick onset in 10 minutes, followed by an up-beat social like buzzy vibe that lasts for hours and can be enjoyed anywhere in the US since its Hemp-Derived and contains less than .3% thc by volume.
We are popping up all over the country from shops, liquor stores, bars, clubs, outdoor events, festivals, online from influencers, and much more.
Job Description:
The role is a combination of a few functions that are critical for our growth. The Sales Support Representative will be assisting with the order and shipping processes.
Responsibilities:
- Administrative reporting and maintenance of HubSpot CRM
- Coordinating orders and shipments using Shippo
- Physically packing products and assist carriers with pickup
- Manage shipment tracking
- Customer Service
- Inventory logging and ordering
Compensation:
The starting base pay is $15 - $20 an hour, based on experience and ability. Additional performance bonuses which can earn an extra $1,000 per month. The ability to earn commissions for any new accounts which can double the yearly income.
Requirements:
- HubSpot CRM experience is preferred
- CRM administrative experience required
- Shipping management experience
- Super detail oriented
- Ability and comfortability with multi-tasking
- Career oriented with determination to climb the ranks
- Must have reliable transportation
- No obligations that can create regular schedule conflicts
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Longwood, FL 32750: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you passionate about the Cannabis Industry? (Detailed explanations preferred)
Experience:
- CRM software: 1 year (Required)
- Sales administration: 1 year (Required)
Work Location: One location
Apply for this job with Journey Hemp Co, a CGE Company
Apply now →
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Hi Candidates , Looking for work? Your Hired!
Trulieves is hiring 50+ Customer Service Reps/ Patient Care Consultants for our call center located in Clearwater. Must text full name and email address, add "clearwater" to (480) 612-9713. Sofy will respond with time slot for interview/flyer . You will be trained to work in our Clearwater corporate office. Please note this is not outbound sales, you will be a trained customer care consultant for our cannabis patients. We have multiple shifts available, Sofy will respond to those who TEXT HER, please read below.
1- Must be 21+
2- Must Pass back ground check
3- No experience needed/ walk ins welcome
TRULIEVE HIRING EVENT
7/13/22
13773 Icot Blvd. #5
Clearwater, FL 33760
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Clearwater, FL 33760: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you 21+ years
Work Location: One location
Apply for this job with Trulieve
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
1 year ago
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely and accurate.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
- Experience using seed-to-sale tracking (e.g. Metrc, Distru, GrowFlow)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? If so, how many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
2 years ago
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? How many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Accounts Receivable Sales Support Representative
Mohave Cannabis Co. | Debbie's Dispensary
2 years ago
Your Impact
The Accounts Receivable Sales Support Representative will assist with creating or managing sales materials for sales team activities or needs (i.e., samples). Collaborates with marketing function and Distro to support sales team activities and needs.
What You’ll Do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Apply all payments (Cash, check, Wires) received to the appropriate customer account and invoices
- Apply cash received from wholesalers to the correct invoice
- Maintain tracking of deposits with Distro for compliance purposes
- Follow up on any issues with customer payments (incorrect payee, bank account used)
- Communicate remittance instructions to customers
- Work closely with Treasury and Accounting to communicate cash activity and issues
- Work closely with the A/R team at Distro; providing information on any short/overpayments received for follow-ups
- Going to Retailers for potential bill collections.
- Assist in policy enforcement and process improvements
- Maintain customer information with Sales Reps
- Prepare weekly and monthly AR reports
- Utilize data and/or sales reporting analytics to help craft sales strategy and tactics
- Identify competition and potential opportunities and work proactively to grow and maintain shelf space
- Event scheduling and coordination with promotional materials, samples, swag, etc. ordered and deployed to event location
- Take on additional responsibilities as needed and/or as directed
- Draft and send written correspondence regarding orders, payment pickups, and customer issues
What You Bring
Excellent written and verbal communication skills.- Excellent organizational and problem-solving skills.
- Strong computer skills, ideally with experience using Windows-based PC programs.
- High school diploma or equivalent education.
- Associate degree in accounting, or business-related field, or 1-3 years of A/R or cash application experience and sales support.
- Experience with financial accounting and Cannabis invoice and payment software is a bonus.
- Must comply with all legal or company regulations for working in the Cannabis industry.
- Proven problem-solving abilities.
- Effective communication skills with an emphasis on customer service and sales rep relations.
- A commitment to maintain strict confidentiality.
- Must display professional telephone etiquette and be able to interact and communicate effectively with individuals at all levels of the organization.
- Must be at least 21 years of age.
May be required to have a valid driver’s license.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
The company is an Equal Opportunity Employer, drug free workplace,
and complies with
ADA regulations as applicable.
Apply for this job with Mohave Cannabis Co. | Debbie's Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- and product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Saturday, Sunday, Monday and Tuesday nights availability
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Part-time
Pay: $18.00 per hour
Medical, Dental and Vision Benefits Package
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
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CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- and product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Saturday, Sunday, Monday and Tuesday nights availability
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Part-time
Pay: $18.00 per hour
Medical, Dental and Vision Benefits Package
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
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About dutchie
Founded in 2017, dutchie is an all-in-one technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis space brings to the world through health and wellness benefits, social justice, and by empowering local communities through tax revenue. Powering thousands of dispensaries across 35+ markets throughout the United States and Canada, dutchie is the leading technology company in the cannabis space and was named to Fast Company's 10 most innovative companies in North America and LinkedIn's Top 50 Startups.
Dutchie has raised $253M in funding to date, backed by Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 5:00 am -10:00 pm PST, so evening, weekend, and holiday availability is required for this role.
What You Bring...
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
You'll Get…
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
At dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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Job details
Salary
From $60,000 a year
Job Type
Full-time
Full Job Description
Salary
From $60,000 a year
Job Type
Full-time
Full Job Description
Hortau (hortau.com) is an industry-leading Ag Tech company that has seen tremendous growth in the last fifteen years. Hortau manufactures and markets advanced irrigation management systems. Those systems include sensors, wireless communication devices, and a web-based (or cloud) application. Our systems use patented soil sensing technologies to measure real plant needs for optimum irrigation management. Hortau’s systems are sold to fruit, nut, and vegetable growers throughout North America.
Visit hortau.com/overview to see more information about our company.
Hortau is currently seeking a Field Technician/Grower Support Representative to join our growing team. This position will deliver technical product information and training to customers, consultants, and crop advisors in order to maximize growers’ return on investment.
Responsibilities include:
- Provide direct agronomic support to customers to enhance their experience with our system
- Install and maintain field monitoring equipment
- To be the first point of contact for customers dealing with agronomic issues
- Train Irrigators and Farm Managers on the use of Hortau’s system to maximize ROI
- Work autonomously throughout the region
- Help develop the territory and grow Hortau’s presence
- Respond to customer service requests and troubleshoot issues
- Onsite diagnosis and repair of any issues, as needed
- Receive, prepare, and install all new systems for territory
- Be prepared for quick response to frost alarm issues all hours of the day and night
- Create and manage work orders in CRM software
- Responsible for diagnosing defective or damaged equipment
- Maintaining company vehicle
Required:
- Excellent verbal and written communication skills
- Ability to present technical information to a diverse audience
- Demonstrated knowledge of agricultural production practices especially fruit, and hop, and vegetable productions
- Attention to detail; able to multitask
- Strong computer skills
- Entrepreneurial spirit to grow with the company and seize the opportunity
Compensation:
- Competitive salary (DOE)
- Robust Benefits Package, including medical, dental, vision, 401k matching
- Fleet Vehicle, Cell Phone Stipend, Computer
Job Type: Full-time
Pay: From $60,000.00 per year
Work Location:
- Multiple locations
Company's website:
- www.hortau.com
Company's Facebook page:
- https://www.facebook.com/hortau/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- Yes
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
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Job details
Salary
$35 an hour
Full Job Description
ABOUT US
ABOUT THE OPPORTUNITY
RESPONSIBILITIES
REQUIRED
PREFERRED
COVID-19 CONSIDERATIONS
BENEFITS
COMPENSATION - $35/HOUR
Salary
$35 an hour
Full Job Description
- This role is 100% remote; Pacific Standard Timezone preferred
ABOUT US
At Filigreen, we are at the exciting intersection of cannabis and technology. We are the only licensed third-party distributor headquartered in San Francisco, the pioneering city for cannabis legalization and innovation. Our focus is heavily on development and implementation of proprietary systems, to manage a complex supply chain experiencing rapid growth and evolution. We take pride in the quality relationships we build with our brand and retail partners.
Working at Filigreen would put you in the middle of the cannabis commerce lifecycle and provide a unique perspective with great opportunities for learning and development. We work with the entire industry: suppliers, labs, retailers, community leaders, and regulatory bodies. Licensed distributors are also offered the opportunity to work in production, by packaging bulk flower into retail-ready products.
We aspire to create a safe space at the forefront of legalization, forward from the War on Drugs, with an inclusive team rooted in equity, community, and collaboration. We invite folks in all forms to apply and we embrace our differences, as this is what makes you uniquely you. Our team is the core of who we are. We encourage authenticity and openness to learning together, as we continue forging ahead in cannabis, the new frontier.
ABOUT THE OPPORTUNITY
Filigreen is seeking a 100% remote, results-driven, and highly detailed team player to join our account management department. The Account Support Representative (ASR) is a key player to the service we provide our customers; like the glue between the pieces in our supply chain operations. Account support involves graceful coordination between inventory databases, data collection, order verification, and hands-on processing across the entire network.
You will be responsible for pick-up and drop-off orders for all products, along with testing coordination and in-house production work orders. As an ASR, you will interface with our brand and retail partners to ensure orders are processed accurately and efficiently. Each order will require effective communication with fellow teammates in various departments-strong communicators able to offer and receive feedback are welcome!
You are a natural and proactive problem solver and never let anything fall through the cracks. You are extremely detail orientated and are comfortable navigating ambiguity and balancing priorities. You maintain a friendly and upbeat demeanor, and use impeccable discretion with sensitive company and personal information. Your sense of presence, urgency and excellent organizational skills keep you, and therefore the team, one step ahead of the game.
RESPONSIBILITIES
- Order Management, which entails interfacing with Brand Partners, in addition to our production & warehouse teams to drive the order lifecycle from start to finish
- Work with brands and retail partners to process orders, allocate inventory & communicate any issues that arise within our proprietary Salesforce system
- Set up commercial transactions and ownership relationships accurately
- Partner with our Dispatcher on establishing and managing retail delivery days and windows, along with product pick-ups from cultivators & manufacturers
- Manage creation of Purchase Orders, Invoices, and Shipping Manifests
- Assist with product testing by working with our Lab Coordinator, who arranges onsite laboratory testing of bulk and finished product; track test status to provide updates to our brands
- Work closely with compliance team to ensure product picked and shipped to retail meets all regulatory requirements
- Accept and process brand service tickets, manage production work orders and communicate updates to our brands
- Submit product & service invoices
- Ensure compliance throughout order fulfillment process
- Supervise data entry resource(s) including training and oversight of tasks completed
REQUIRED
- At least 4-years experience in a similar customer-facing role
- Advanced skills in Salesforce or equivalent SaaS
- Familiarity with Excel, Pivot Tables, Smartsheets or the equivalent
- Knowledge of distribution, warehousing and logistics
- Relevant experience in monitoring project progress and taking corrective action
- Comfortable in a fast-paced environment that requires strong time-management
PREFERRED
- Startup experience
- Experience using Inventory, Warehouse, and Supply Chain Management Systems
- Ability to manage multiple accounts simultaneously with great attention to detail
- Understanding of supply chain processes and buy/sell transactions
COVID-19 CONSIDERATIONS
Our industry and business has been deemed essential. We have been incredibly thoughtful and thorough when it comes to employee safety. Strict guidelines are enforced for the safety of all while on site and on route.
BENEFITS
- 100% Remote
- Monthly employer contribution to medical benefits
- Generous PTO and paid company holidays
COMPENSATION - $35/HOUR
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ABOUT THE POSITIONThis position will have the opportunity to make a signiï¬cant impact by ensuring that all customers have a fantastic experience using AeroPay. The Customer Support Representative will be the primary point of contact for end users that sign up with AeroPay. This person will be responsible for following up on inbound support requests via chat, email, and phone. Additionally, the Customer Support Representative will manage proactive customer outreach, to offer support when applicable and organize email campaigns to communicate feature updates.
WHAT WE ARE LOOKING FORThe ideal candidate is comfortable picking up the phone and has a track record of providing exceptional service. This person is comfortable speaking about technically complex ideas and can communicate those ideas in a concise and effective manner. This person is detail oriented and highly organized. The Customer Support Representative must enjoy working in a collaborative and fast-paced work environment.
KEY RESPONSIBILITIES
- Respond to incoming support requests quickly, proficiently, and professionally.
- Monitor and reply to website chats and support emails.
- Reach out to customers whose payments are declined, and coordinate with them to collect the funds owed.
- Advocate on behalf of our customers with banking concerns and overdraft fees.
- Provide support to customers who have questions during the account creation process.
- Optimize the process of connecting customers’ banks to their AeroPay accounts.
- Thoroughly describe and document work using CRM & Zoho
- Aggregate feedback information in Zoho and use those learnings to help inform outreach and product design.
- Learn and demonstrate a fundamental understanding of AeroPay's technology – and clearly articulate capabilities and advantages to customers.
REQUIRED QUALIFICATIONS
- Previous Customer Support experience
- Superior written and verbal communication skills
- Excellent follow-up/follow-through skills
- Fantastic organizational skills
- Excitement to help out in other areas of the business when needed
ABOUT AEROPAYAeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate.
For more information, visit: aeropay.com
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We are working remotely to stay safe due to COVID-19.
Communication method(s) used:
- Phone
- Chat
Company's website:
- www.AeroPay.com
Company's Facebook page:
- https://www.facebook.com/aeropayapp/
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
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Full Job Description
Jane Technologies- Customer Support Representative
Jane Technologies, Inc. is looking for a representative who loves to problem solve. This individual will interact with dispensary staff and their customers and patients to address any of their technical questions. The Customer Support Representative will provide exceptional service to both end users and dispensary partners using the platform, ultimately improving the overall customer experience. Patience, organization and empathy are crucial to this role, as it is this individual's priority to go above and beyond with every problem solving opportunity.
The Customer Support Representative will handle outreach from a variety of support channels, such as Zendesk and Drift, and either personally resolve the inquiries or triage and assign them to the appropriate team member. Professionalism and exceptional written and verbal communication are all imperative. The ideal candidate is passionate about the ongoing success of every dispensary partner and welcomes challenges with eagerness and tenacity.
Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego.
Company Overview:
Jane Technologies, Inc. is a MIT-founded technology company in the cannabis industry, and we are growing extremely quickly. Jane has developed the cannabis industry's first real-time marketplace, where consumers can discover and order cannabis online. We believe in the cannabis industry's ability to bring well-being, health, and love into this world, and it is our mission to bring confidence to the online cannabis shopping experience. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/
Primary Responsibilities
- Interact with customers to resolve tech-related questions and queries
- Troubleshoot software and hardware issues for end-users
- Keep track of customer expectations and recurring issues
- Keep records of tech issues and report back to management, development, or product departments
- Follow up with customers after resolving their inquiries
- Build a sustainable and mutually beneficial relationship between customers and Jane
Desired Background & Requirements
- Strong computer skills
- Experience working in Salesforce
- Experience working in Zendesk
- Experience working in Drift or other live chat solution
- Ability to multi-task and set priorities in a fast-paced environment
- Ability to work independently
- Strong problem-solving and analytical skills
- Excellent communication and follow-up skills
- A minimum of two (2) years working in a similar/related role
- An associate's or bachelor's degree in a field of business or communication
Apply for this job with Jane Technologies
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Hydroponics/Grow System Customer Service Grow Support Representative
Grow Strong Industries
3 years ago
Job details
Salary
From $18 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
Full Job Description
Salary
From $18 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description
Hydroponics/Grow System Sales & Customer Service Manager
ENERGETIC, ENTHUSIASTIC ROCKSTARS WANTED
Grow Strong Industries (GSI) is a leading-edge hydroponics manufacturer. We are growing within the rapidly expanding worldwide Cannabis industry. We are building a Rockstar team to help us aggressively grow with our customers.
GSI is hiring a Customer Service and Grow Support Representative to be responsible for assisting customers with the operation of our award-winning complete grow systems found at www.SuperCloset.com.
While previous experience with indoor growing is not required, prior experience is a huge plus. Be sure to showcase your growing knowledge in your resume submission if applicable.
You will be responsible for fielding inbound calls, tracking shipments, grow support, internal production logistics, and servicing customer inquiries while they grow. A strong candidate will be self-motivated with a proven track record of success, passionate about indoor gardening or the cannabis industry, have excellent tech skills, written and verbal communication skills, strong customer service skills, a consistent work ethic, and a desire to become a key player in a fast growing business.
Essential Duties & Responsibilities
- Passion for growing and/or indoor gardening industry
- Effectively build client rapport
- Field large influx of inbound inquires
- Provide superior high-volume customer service
- Increase revenue and customer retention by identifying opportunities to up-sell new products and services
- Meet established productivity goals, such as call handling time, record keeping accuracy
- Educate customers and potentials on company products and services, including competitive advantages over alternative options
- Provide excellent customer service support to customers
- Maintain accurate data and detailed customer history in company database
- Perform other clerical and administrative duties as assigned
- Prepare for weekly meeting to discuss wins and opportunities
Recommended Qualifications (Knowledge, Skills, and Abilities)
- Experience with indoor growing is a plus, correct candidate will be trained
- Prior experience with CRM software a plus
- Excellent oral and written communication skills
- "Type A" personality - supremely motivated
- Ability to establish rapport and build relationships over the phone and via email
- Ability to react to situations with a keen sense of urgency
- Ability to become familiar with current product lines, customer base, and industry
- Be located in Sonoma County, or willing to relocate here *Bay Area ONLY Candidates*
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
Company's website:
- https://www.growstrongindustries.com/
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
Apply for this job with Grow Strong Industries
Apply now →
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Role Overview
We are looking for a customer service-oriented and driven candidate to join our Patient Support team in our Windy City Cannabis, Posen dispensary. The Patient Support Representative is a motivated, friendly and passionate team member who assists our customers by supporting the inbound communication for our Windy City Cannabis dispensaries over multiple locations. The Patient Support Representative is a person who strives to answer customer questions, troubleshoot customer ordering issues, and assist dispensary operations by being the main point of communication for our patients. A passion for cannabis coupled with a strong adherence to protocol and a caring, helpful attitude are a must for this position.
Role Responsibilities
- Answer incoming calls from dispensary patients, customers, and vendors
- Aid patients asking questions regarding their medical cannabis products including methods of ingestion, packaging issues, and other areas.
• Assist in ensuring all online orders are accurately fulfilled by dispensary staff and pick-up information is provided to patients and customers • Coordinate shipments, deliveries, and orders with dispensary managers upon arrival
- Directing patient information, orders, questions, and other miscellaneous items to the appropriate location
- Consult and console medical patients with serious medical conditions on various questions regarding their medical cannabis as needed
- Support the success of the Patient Support team as needed
Role Requirements
- Must be 21 years of age or older
- Ability to handle all customer interactions with attention-to-detail, empathy, and confidentiality
- General familiarity with medical cannabis laws, qualifying medical conditions, and the medical card application process
- A strong knowledge of cannabis and cannabis-derived products
- Outstanding verbal and written communication skills, both in-person and over the phone
- Prior call center and customer service experience is strongly preferred
- Ability to work in a fast-paced, highly demand environment
- Proven and demonstrated organizational skills
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Besides dispensing medicine, Windy City Cannabis also provides a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.
Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.
Apply for this job with Windy City Cannabis
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Role Overview
We are looking for a customer service-oriented and driven candidate to join our Patient Support team in our Windy City Cannabis, Posen dispensary. The Patient Support Representative is a motivated, friendly and passionate team member who assists our customers by supporting the inbound communication for our Windy City Cannabis dispensaries over multiple locations. The Patient Support Representative is a person who strives to answer customer questions, troubleshoot customer ordering issues, and assist dispensary operations by being the main point of communication for our patients. A passion for cannabis coupled with a strong adherence to protocol and a caring, helpful attitude are a must for this position.
Role Responsibilities
- Answer incoming calls from dispensary patients, customers, and vendors
- Aid patients asking questions regarding their medical cannabis products including methods of ingestion, packaging issues, and other areas.
• Assist in ensuring all online orders are accurately fulfilled by dispensary staff and pick-up information is provided to patients and customers • Coordinate shipments, deliveries, and orders with dispensary managers upon arrival
- Directing patient information, orders, questions, and other miscellaneous items to the appropriate location
- Consult and console medical patients with serious medical conditions on various questions regarding their medical cannabis as needed
- Support the success of the Patient Support team as needed
Role Requirements
- Must be 21 years of age or older
- Ability to handle all customer interactions with attention-to-detail, empathy, and confidentiality
- General familiarity with medical cannabis laws, qualifying medical conditions, and the medical card application process
- A strong knowledge of cannabis and cannabis-derived products
- Outstanding verbal and written communication skills, both in-person and over the phone
- Prior call center and customer service experience is strongly preferred
- Ability to work in a fast-paced, highly demand environment
- Proven and demonstrated organizational skills
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
At Windy City Cannabis we are committed to improving the quality of our patients’ lives and restoring well-being. Our medical cannabis dispensaries are setting a new standard of excellence, emphasizing health and wellness in our clean and modern facilities. Our staff is well trained and attentive, striving to serve patients with great respect and compassion.
Besides dispensing medicine, Windy City Cannabis also provides a wide range of holistic services designed to help patients maintain a healthy lifestyle, reduce stress and manage pain, such as yoga and therapeutic massage.
Windy City Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics.
Apply for this job with Windy City Cannabis
Apply now →
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About dutchie
About the Role
What You Bring...
You'll Get...
Dutchie is the cannabis industry's leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States and Canada. We are a product and design-focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We've raised $53M in funding and are backed by Howard Schultz (Former CEO of Starbucks), Thrive Capital (Investor in Instagram, Stripe, Spotify, Slack), Snoop Dogg's Casa Verde Capital, one of the leading cannabis-focused VC's, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 5:00 am -10:00 pm PST, so evening, weekend, and holiday availability is required for this role.
What You Bring...
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
You'll Get...
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
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About dutchie
About the Role
What You Bring...
You'll Get...
Dutchie is the cannabis industry's leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States and Canada. We are a product and design-focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We've raised $53M in funding and are backed by Howard Schultz (Former CEO of Starbucks), Thrive Capital (Investor in Instagram, Stripe, Spotify, Slack), Snoop Dogg's Casa Verde Capital, one of the leading cannabis-focused VC's, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 5:00 am -10:00 pm PST, so evening, weekend, and holiday availability is required for this role.
What You Bring...
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
You'll Get...
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
Apply for this job with Dutchie
Apply now →
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Inbound Customer Support Representative
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing Software as a Service (SaaS) company that is focused on providing loyalty and communications to cannabis industry worldwide.
We are looking for an Inbound Customer Support Representative in the Seattle, WA area to join our awesome team! Springbig's Inbound Customer Support team engages our corporate customers to drive springbig adoption and demonstrate ongoing value. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, managing renewals, and researching common and complex issues. The team works with the rest of the springbig organization to uncover new ways to make springbig's customers successful and to improve our product.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
· We are a fun start-up, with a start-up culture
· Our company is continually growing and always innovating and creating new features for ourselves and our clients
· Full benefits package (Health, Dental, Vision, Life)
· 401k with matching
· Unlimited PTO
· Company atmosphere is collaborative, passionate and fun.
· Casual dress code
· Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
· Drive retention and growth among our valuable customers by understanding their business needs and helping them succeed.
· Enable successful roll-out of springbig’s platforms to our customer’s employees, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person.
· Maintain a cadence of communication with customers about their adoption trends, sentiment, and mining opportunities for deeper customer engagement.
· Identify opportunities for customers to act as springbig’s advocates (i.e. testimonials, case studies).
· Collaborate closely with Sales and Account Management Teams to support on-boarding customers, troubleshooting and researching inbound support requests, securing renewals, and identifying expansion opportunities.
· Manage resources across the springbig’s organization as needed to support customers' needs.
· Represent the voice of the customer to inform our sales, account management, and integration processes and product road map.
Requirements:
· Must be located locally, in or near Seattle, WA
· 2+ years in Inbound Customer Support, Relationship Management, Account Management or similar role
· Experience working with enterprise customers
· Exceptional communication skills, highly organized, collaborative and detail oriented
· Strong research and analytical skills with the ability to translate data into valid and relevant information and insight
· Strong problem-solving experience
· Empathetic, positive attitude with a desire to help our customers resolve issues and exceed their goals
· Results-driven mentality with a bias for details, speed, and action
· Must be proficient in Google Drive, Microsoft Excel (.CSV and Office, etc.)
· Must have the ability to learn multiple software systems and able to move between them with ease.
· Experience with Point of Sale or Loyalty and Communications software a plus
· Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Parental Leave
- Retirement Plan
- Vision Insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- B2B Support: 1 year (Required)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with springbig
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About Green Thumb Industries:
Green Thumb Industries Inc. (“Green Thumb”), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which they serve. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Dr. Solomon’s, incredibles, Rythm and The Feel Collection. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, Green Thumb has 13 manufacturing facilities, licenses for 96 retail locations and operations across 12 U.S. markets. Established in 2014, Green Thumb employs over 1,700 people and serves thousands of patients and customers each year. The company was named a Best Workplace 2018 by Crain’s Chicago Business and MG Retailer magazine in 2018 and 2019. More information is available at GTIgrows.com.
Responsibilities
Qualifications
At Green Thumb, we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.
We can't wait to meet you.
Green Thumb Industries Inc. (“Green Thumb”), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which they serve. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Dr. Solomon’s, incredibles, Rythm and The Feel Collection. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, Green Thumb has 13 manufacturing facilities, licenses for 96 retail locations and operations across 12 U.S. markets. Established in 2014, Green Thumb employs over 1,700 people and serves thousands of patients and customers each year. The company was named a Best Workplace 2018 by Crain’s Chicago Business and MG Retailer magazine in 2018 and 2019. More information is available at GTIgrows.com.
Responsibilities
- Provide Best in Class customer service to AGL customers and CTMMP patients
- Respond to customer service inquiries sent to [email protected]
- Respond to social media messages and direct traffic to [email protected]
- Respond to/remove social media comments (Instagram, Facebook, etc.)
- General support in weekly planning of upcoming social media content
- Process dispensary returns weekly
- Gather sales data and report on dispensary pricing and inventory by producer
- General support with swag allocations/deliveries
- General support with invoices/manifests/returns
- General support with inventory management
- Event preparation support
- Potential on- site event support (trade shows, health fairs, etc.)
- Any other tasks mandated by Sales Director
Qualifications
- Bachelor's Degree preferred – Concentration in Communications or related discipline desired
- Cannabis Experience preferred
- Very strong written and verbal communication skills
- Very strong organizational/multi- tasking ability
- Well- versed in Microsoft office applications (particularly Excel)
- Self- motivated, displays strong ability to work independently and stay on task with little oversight
At Green Thumb, we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.
We can't wait to meet you.
Apply for this job with GTI
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Grow Op Farms, the leading I-502 producer by volume of top-shelf cannabis in the state of Washington is hiring a Sales Support Representative for their Spokane Valley Location.
This is a Full-Time position in a high-volume, fast paced production driven environment. The ideal candidate is organized, good with direction and follow through, will have excellent verbal and written communication as well as the ability to multi-task to stay on track. Scheduled hours are Saturday-Tuesday, 8am - 7pm with the opportunity for overtime to meet business needs. Affordable benefits offered within 90 days: medical, dental, vision, accident, and life.
Job Summary
This position is responsible for receiving and completing weekly sales orders which includes working efficiently, keeping on task to meet deadlines. Supports and adheres to company's Standards of Conduct & Discipline
Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
Education/Experience: to perform this job successfully, an individual must have:
Physical Abilities: To perform this job successfully, an individual must be able to:
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
Workplace Environmental Conditions
While performing the essential duties/responsibilities of this job, the employee will be:
This is a Full-Time position in a high-volume, fast paced production driven environment. The ideal candidate is organized, good with direction and follow through, will have excellent verbal and written communication as well as the ability to multi-task to stay on track. Scheduled hours are Saturday-Tuesday, 8am - 7pm with the opportunity for overtime to meet business needs. Affordable benefits offered within 90 days: medical, dental, vision, accident, and life.
- For consideration, please submit a resume and cover letter in addition to your completed online application*
Job Summary
This position is responsible for receiving and completing weekly sales orders which includes working efficiently, keeping on task to meet deadlines. Supports and adheres to company's Standards of Conduct & Discipline
Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
- Processes orders out of Phat Panda ordering system and provides timely and accurate order information to fulfillment center via verbal, written, and electronic communication
- Maintains and keeps current all tracking sheets and documents as assigned
- Manifests orders using Cultivera and other software platforms meeting set deadlines
- Communicates with and assists clients and sales team members regarding order issues, product returns and product and order update information
- Communicates with Delivery Manager regarding delivery days and drivers
- Receives instructions and assigned work verbally, via email, and by written communications; work is reviewed and approved by Sales Support Supervisor and Sales & Inventory Manager
- Performs all other duties/responsibilities as necessary or assigned.
Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
- Must be 21 years old or older
Education/Experience: to perform this job successfully, an individual must have:
- High School Diploma or a General Education Degree (or an equivalent combination of education and experience. )
- Trimming/plant experience helpful but not required
Physical Abilities: To perform this job successfully, an individual must be able to:
- Regularly sit or stand for long periods of time doing repetitive tasks with hands, pull/push, carry up to 10 pounds, and grasp.
- Frequently walk, reach, and taste, or smell.
- Occasionally climb, stoop/crouch, crawl, carry up to 25 pounds, talk, or hear.
- Clearly see 20+ feet, with or without corrective lenses and differentiate between colors (no color blindness)
Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:
- Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
- Analytical Ability: ability to maintain focus for extended periods of time,
- Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations.
- Language Ability: ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
- Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one's work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work
Workplace Environmental Conditions
While performing the essential duties/responsibilities of this job, the employee will be:
- Noise Conditions: exposed during a shift to constant or intermittent moderate to loud noise levels.
- Injury Exposure: occasionally exposed to workplace hazards or to potential injuries.
- Atmospheric Exposures: exposed to dusts, fumes, vapors, or mists that could affect the occupational health of the employee.
- Toxic Chemicals: may be exposed to some toxic or caustic chemicals.
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About dutchie
About the Role
What You Bring...
You'll Get...
Dutchie is the cannabis industry's leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States. We are a product and design focused company that has created a best-in-class experience for cannabis dispensaries and shoppers. Since our inception in 2017, we have experienced significant growth. We've raised $18M in funding and are backed by Snoop Dogg's Casa Verde Capital, one of the leading cannabis-focused VC's, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers on the east coast every day between 8:00 am - 6:00 pm EDT, so weekend and holiday availability are required for this role.
What You Bring...
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
You'll Get...
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
Apply for this job with Dutchie
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Office of Medical Cannabis Support Center Administrator - Health Program Representative Intermediate
Minnesota Department of Health
4 years ago
Job Details
Job Class: Health Program Representative Intermediate
Working Title: Office of Medical Cannabis Support Center Administrator
Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/05/2020.
Date Posted: 02/28/2020
Closing Date: 03/12/2020
Hiring Agency/Seniority Unit: Minnesota Department of Health (MDH)
Division/Unit: Office of Medical Cannabis / Operations Unit Staff
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: Never or rarely
Salary Range: $21.30 - $30.93/hourly; $44,474 - $64,581/annually
Classified Status: Classified
Bargaining Unit/Union: 214 - Professional Employees (MAPE)
FLSA Status: Non-exempt
Connect 700 Program Eligible: Yes
Job Summary
Job Summary
This position will provide day-to-day operational and administrative support to the Office of Medical Cannabis (OMC) Patient Registry. Responsibilities include but are not limited to: overall administration of the OMC Patient Registry, managing the workflow and queue of Registry enrollments, overseeing Operations Unit quality improvement projects, monitoring Cisco Call Center system and numbers to ensure technical assistance and customer service to program participants, interested parties, and the general public.
Qualifications
Minimum Qualifications:
One year of professional experience in a public health program or related field.
OR
Three years of technical or administrative experience in a public health program or related field.
OR
A Bachelor's Degree in public health, medical cannabis, or related field.
Preferred Qualifications:
Background with investigation and research methods sufficient to assist in public health studies, select and prepare data, and perform statistical analysis
Lead work or supervisory experience
Knowledge of the general nature and objectives of the statewide public health program
Ability to draft correspondence, documents, and reports to convey complex and specific
Additional Requirements
Must successfully pass a background check
Application Details
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.
We offer a competitive benefits package including employee and family health and dental insurance, life insurance, disability insurance, health promotion programs, pre-tax benefits, vacation leave, sick leave, paid holidays, deferred compensation, retirement benefits, and more!
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected]. Please indicate what assistance you need.
Apply for this job with Minnesota Department of Health
Apply now →
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Office of Medical Cannabis Support Center Administrator - Health Program Representative Intermediate
State of Minnesota
4 years ago
This position will provide day-to-day operational and administrative support to the Office of Medical Cannabis (OMC) Patient Registry. Responsibilities include but are not limited to: overall administration of the OMC Patient Registry, managing the workflow and queue of Registry enrollments, overseeing Operations Unit quality improvement projects, monitoring Cisco Call Center system and numbers to ensure technical assistance and customer service to program participants, interested parties, and the general public.
Qualifications
Minimum Qualifications:
One year of professional experience in a public health program or related field.
OR
Three years of technical or administrative experience in a public health program or related field.
OR
A Bachelor's Degree in public health, medical cannabis, or related field.
Preferred Qualifications:
Background with investigation and research methods sufficient to assist in public health studies, select and prepare data, and perform statistical analysis
Lead work or supervisory experience
Knowledge of the general nature and objectives of the statewide public health program
Ability to draft correspondence, documents, and reports to convey complex and specific
Additional Requirements
Must successfully pass a background check
Application Details
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.
We offer a competitive benefits package including employee and family health and dental insurance, life insurance, disability insurance, health promotion programs, pre-tax benefits, vacation leave, sick leave, paid holidays, deferred compensation, retirement benefits, and more!
How to Apply
Click “Apply” at the bottom of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637.
For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about the position, contact Bill Ziegler at [email protected]
If you are a Connect 700 applicant, please email your certificate and the Job posting ID# to [email protected] by the position close date.
If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at [email protected]
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected]. Please indicate what assistance you need.
Apply for this job with State of Minnesota
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 7AM-10PM PST, so evening, weekend, and holiday availability is required for this role.
Qualifications
--------------
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 7AM-10PM PST, so evening, weekend, and holiday availability is required for this role.
Qualifications
--------------
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
Apply for this job with Dutchie
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About dutchie
About the Role
What You Bring...
You'll Get...
Dutchie is a technology company that connects consumers with their favorite dispensaries. Our mission is to create easy and safe access to cannabis for everyone. We are the leading and fastest-growing e-commerce provider in cannabis, facilitating $2.4B in sales, powering online ordering for the top dispensaries throughout the United States and Canada. We deliver insights to our dispensary partners that grow their business and ensure they are compliant with ever-changing rules and regulations. Dutchie has raised $53M in funding to date, backed by Howard Schultz (Former CEO of Starbucks), Thrive Capital (Investor in Instagram, Stripe, Spotify, and Slack), Snoop Dogg's Casa Verde Capital, one of the leading cannabis-focused VC's, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Are you ready to join the most formidable team in the Cannabis space? Dutchie exists to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will provide real-time support via chat, email, and phone. You'll be responsible for ensuring that any and all issues that arise during your interactions with customers are swiftly resolved, and creating engaging conversations that inspire an affinity with our brand.
We're here to help our customers every day between 5:00 am -10:00 pm PST, so evening, weekend, and holiday availability is required for this role.
What You Bring...
- A people person! Ability to handle customers/clients of all kinds.
- You take pride in customer support and the value it brings a company.
- Self-starter - you're proactive and are able to light your own fire.
- Adaptive- you understand each client is different, and you are able to mold your support on the fly.
- Great communication skills.
- Excellent writing skills - you take pride in your written word, and rarely make grammatical or spelling errors.
- Solid understanding of cannabis products, and a strong appreciation for the cannabis space.
- Very comfortable using various software platforms.
You'll Get...
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
At dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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