Here are 23 cannabis jobs mentioning "customer support representative" in March 2024, at companies like DeliverMD, Clone to Grown LLC, Trulieve, and AeroPay, including positions such as Customer Support Representative, Cannabis Sales Representative/Customer Support, Customer Support Representative (Sacramento), and Hydroponics/Grow System Customer Service Grow Support Representative.
More than 30+ days
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely and accurate.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
- Experience using seed-to-sale tracking (e.g. Metrc, Distru, GrowFlow)
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? If so, how many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
**URGENTLY HIRING**
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
**URGENTLY HIRING**
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Hi Candidates , Looking for work? Your Hired!
Trulieves is hiring 20+ Customer Service Reps/ Patient Care Consultants for our call center located in Clearwater Florida . This is an in-office position. Please note this is not outbound sales, you will be a trained customer care consultant for our cannabis patients. We have multiple shifts available, Tracy will call/ respond to those who apply. Please copy and paste link in your browser and apply , here is link below.
- https://careers.trulieve.com/job-invite/1742/
Customer Service Agent
13773 Icot Blvd. #5
Clearwater, FL 33760
Job Type: Full-time
Pay 15.00+
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Clearwater, FL 33760: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you 21+ years
Work Location: One location
Apply for this job with Trulieve
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, 45 words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Must have E-Commerce / Retail experience.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Hi Candidates , Looking for work? Your Hired!
Trulieves is hiring 50+ Customer Service Reps/ Patient Care Consultants for our call center located in Clearwater. Must text full name and email address, add "clearwater" to (480) 612-9713. Sofy will respond with time slot for interview/flyer . You will be trained to work in our Clearwater corporate office. Please note this is not outbound sales, you will be a trained customer care consultant for our cannabis patients. We have multiple shifts available, Sofy will respond to those who TEXT HER, please read below.
1- Must be 21+
2- Must Pass back ground check
3- No experience needed/ walk ins welcome
TRULIEVE HIRING EVENT
7/13/22
13773 Icot Blvd. #5
Clearwater, FL 33760
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Clearwater, FL 33760: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you 21+ years
Work Location: One location
Apply for this job with Trulieve
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely and accurate.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
- Experience using seed-to-sale tracking (e.g. Metrc, Distru, GrowFlow)
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? If so, how many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on Weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- Product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
COVID-19 considerations:
Following CDC recommendations.
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Sales Representative/Customer Support
Clone to Grown LLC
We are an established cannabis company providing a full array of premium products. We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. This position will require the candidate to communicate with a large number of dispensaries and ensure that all of their products are satisfactory and that orders are timely.
We expect you to perform well in a team environment. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.
The ideal work experience for the candidate is previous experience working in sales or telemarketing and is comfortable working on the phone and has exceptional communication and people skills.
Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Interact with existing clients to ensure all of their product needs are met at all times
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Skills
- Proven work experience as a Sales support specialist, Sales support associate, or telemarketing
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Teamwork and motivational skills
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have previous sales or telemarketing experience? How many years?
Work Location: One location
Apply for this job with Clone to Grown LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- and product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Saturday, Sunday, Monday and Tuesday nights availability
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Part-time
Pay: $18.00 per hour
Medical, Dental and Vision Benefits Package
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. Weâre looking for an ambitious, motivated Customer Service Rep to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates will be working in Oakland and there is no remote work available.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- and product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Saturday, Sunday, Monday and Tuesday nights availability
-Minimum two yearsâ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think youâve got what it takes? Submit your resume, and a one-page cover letter explaining why youâre a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Part-time
Pay: $18.00 per hour
Medical, Dental and Vision Benefits Package
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Oakland, CA: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ABOUT THE POSITIONThis position will have the opportunity to make a signiĂŻÂŹÂcant impact by ensuring that all customers have a fantastic experience using AeroPay. The Customer Support Representative will be the primary point of contact for end users that sign up with AeroPay. This person will be responsible for following up on inbound support requests via chat, email, and phone. Additionally, the Customer Support Representative will manage proactive customer outreach, to offer support when applicable and organize email campaigns to communicate feature updates.
WHAT WE ARE LOOKING FORThe ideal candidate is comfortable picking up the phone and has a track record of providing exceptional service. This person is comfortable speaking about technically complex ideas and can communicate those ideas in a concise and effective manner. This person is detail oriented and highly organized. The Customer Support Representative must enjoy working in a collaborative and fast-paced work environment.
KEY RESPONSIBILITIES
- Respond to incoming support requests quickly, proficiently, and professionally.
- Monitor and reply to website chats and support emails.
- Reach out to customers whose payments are declined, and coordinate with them to collect the funds owed.
- Advocate on behalf of our customers with banking concerns and overdraft fees.
- Provide support to customers who have questions during the account creation process.
- Optimize the process of connecting customersâ banks to their AeroPay accounts.
- Thoroughly describe and document work using CRM & Zoho
- Aggregate feedback information in Zoho and use those learnings to help inform outreach and product design.
- Learn and demonstrate a fundamental understanding of AeroPay's technology â and clearly articulate capabilities and advantages to customers.
REQUIRED QUALIFICATIONS
- Previous Customer Support experience
- Superior written and verbal communication skills
- Excellent follow-up/follow-through skills
- Fantastic organizational skills
- Excitement to help out in other areas of the business when needed
ABOUT AEROPAYAeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate.
For more information, visit: aeropay.com
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We are working remotely to stay safe due to COVID-19.
Communication method(s) used:
- Phone
- Chat
Company's website:
- www.AeroPay.com
Company's Facebook page:
- https://www.facebook.com/aeropayapp/
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Jane Technologies- Customer Support Representative
Jane Technologies, Inc. is looking for a representative who loves to problem solve. This individual will interact with dispensary staff and their customers and patients to address any of their technical questions. The Customer Support Representative will provide exceptional service to both end users and dispensary partners using the platform, ultimately improving the overall customer experience. Patience, organization and empathy are crucial to this role, as it is this individual's priority to go above and beyond with every problem solving opportunity.
The Customer Support Representative will handle outreach from a variety of support channels, such as Zendesk and Drift, and either personally resolve the inquiries or triage and assign them to the appropriate team member. Professionalism and exceptional written and verbal communication are all imperative. The ideal candidate is passionate about the ongoing success of every dispensary partner and welcomes challenges with eagerness and tenacity.
Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego.
Company Overview:
Jane Technologies, Inc. is a MIT-founded technology company in the cannabis industry, and we are growing extremely quickly. Jane has developed the cannabis industry's first real-time marketplace, where consumers can discover and order cannabis online. We believe in the cannabis industry's ability to bring well-being, health, and love into this world, and it is our mission to bring confidence to the online cannabis shopping experience. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/
Primary Responsibilities
- Interact with customers to resolve tech-related questions and queries
- Troubleshoot software and hardware issues for end-users
- Keep track of customer expectations and recurring issues
- Keep records of tech issues and report back to management, development, or product departments
- Follow up with customers after resolving their inquiries
- Build a sustainable and mutually beneficial relationship between customers and Jane
Desired Background & Requirements
- Strong computer skills
- Experience working in Salesforce
- Experience working in Zendesk
- Experience working in Drift or other live chat solution
- Ability to multi-task and set priorities in a fast-paced environment
- Ability to work independently
- Strong problem-solving and analytical skills
- Excellent communication and follow-up skills
- A minimum of two (2) years working in a similar/related role
- An associate's or bachelor's degree in a field of business or communication
Apply for this job with Jane Technologies
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Hydroponics/Grow System Customer Service Grow Support Representative
Grow Strong Industries
Salary
From $18 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Full Job Description
Hydroponics/Grow System Sales & Customer Service Manager
ENERGETIC, ENTHUSIASTIC ROCKSTARS WANTED
Grow Strong Industries (GSI) is a leading-edge hydroponics manufacturer. We are growing within the rapidly expanding worldwide Cannabis industry. We are building a Rockstar team to help us aggressively grow with our customers.
GSI is hiring a Customer Service and Grow Support Representative to be responsible for assisting customers with the operation of our award-winning complete grow systems found at www.SuperCloset.com.
While previous experience with indoor growing is not required, prior experience is a huge plus. Be sure to showcase your growing knowledge in your resume submission if applicable.
You will be responsible for fielding inbound calls, tracking shipments, grow support, internal production logistics, and servicing customer inquiries while they grow. A strong candidate will be self-motivated with a proven track record of success, passionate about indoor gardening or the cannabis industry, have excellent tech skills, written and verbal communication skills, strong customer service skills, a consistent work ethic, and a desire to become a key player in a fast growing business.
Essential Duties & Responsibilities
- Passion for growing and/or indoor gardening industry
- Effectively build client rapport
- Field large influx of inbound inquires
- Provide superior high-volume customer service
- Increase revenue and customer retention by identifying opportunities to up-sell new products and services
- Meet established productivity goals, such as call handling time, record keeping accuracy
- Educate customers and potentials on company products and services, including competitive advantages over alternative options
- Provide excellent customer service support to customers
- Maintain accurate data and detailed customer history in company database
- Perform other clerical and administrative duties as assigned
- Prepare for weekly meeting to discuss wins and opportunities
Recommended Qualifications (Knowledge, Skills, and Abilities)
- Experience with indoor growing is a plus, correct candidate will be trained
- Prior experience with CRM software a plus
- Excellent oral and written communication skills
- "Type A" personality - supremely motivated
- Ability to establish rapport and build relationships over the phone and via email
- Ability to react to situations with a keen sense of urgency
- Ability to become familiar with current product lines, customer base, and industry
- Be located in Sonoma County, or willing to relocate here *Bay Area ONLY Candidates*
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
Company's website:
- https://www.growstrongindustries.com/
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
Apply for this job with Grow Strong Industries
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Inbound Customer Support Representative
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing Software as a Service (SaaS) company that is focused on providing loyalty and communications to cannabis industry worldwide.
We are looking for an Inbound Customer Support Representative in the Seattle, WA area to join our awesome team! Springbig's Inbound Customer Support team engages our corporate customers to drive springbig adoption and demonstrate ongoing value. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, managing renewals, and researching common and complex issues. The team works with the rest of the springbig organization to uncover new ways to make springbig's customers successful and to improve our product.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
¡ We are a fun start-up, with a start-up culture
¡ Our company is continually growing and always innovating and creating new features for ourselves and our clients
¡ Full benefits package (Health, Dental, Vision, Life)
¡ 401k with matching
¡ Unlimited PTO
¡ Company atmosphere is collaborative, passionate and fun.
¡ Casual dress code
¡ Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
¡ Drive retention and growth among our valuable customers by understanding their business needs and helping them succeed.
¡ Enable successful roll-out of springbigâs platforms to our customerâs employees, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person.
¡ Maintain a cadence of communication with customers about their adoption trends, sentiment, and mining opportunities for deeper customer engagement.
¡ Identify opportunities for customers to act as springbigâs advocates (i.e. testimonials, case studies).
¡ Collaborate closely with Sales and Account Management Teams to support on-boarding customers, troubleshooting and researching inbound support requests, securing renewals, and identifying expansion opportunities.
¡ Manage resources across the springbigâs organization as needed to support customers' needs.
¡ Represent the voice of the customer to inform our sales, account management, and integration processes and product road map.
Requirements:
¡ Must be located locally, in or near Seattle, WA
¡ 2+ years in Inbound Customer Support, Relationship Management, Account Management or similar role
¡ Experience working with enterprise customers
¡ Exceptional communication skills, highly organized, collaborative and detail oriented
¡ Strong research and analytical skills with the ability to translate data into valid and relevant information and insight
¡ Strong problem-solving experience
¡ Empathetic, positive attitude with a desire to help our customers resolve issues and exceed their goals
¡ Results-driven mentality with a bias for details, speed, and action
¡ Must be proficient in Google Drive, Microsoft Excel (.CSV and Office, etc.)
¡ Must have the ability to learn multiple software systems and able to move between them with ease.
¡ Experience with Point of Sale or Loyalty and Communications software a plus
¡ Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
Whatâs it like to work at springbig?
Itâs awesome! Weâre a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy âbarâ
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Parental Leave
- Retirement Plan
- Vision Insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- B2B Support: 1 year (Required)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with springbig
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Green Thumb Industries Inc. (âGreen Thumbâ), a national cannabis consumer packaged goods company and retailer, promotes well-being through the power of cannabis while giving back to the communities in which they serve. Green Thumb manufactures and distributes a portfolio of branded cannabis products including Beboe, Dogwalkers, Dr. Solomonâs, incredibles, Rythm and The Feel Collection. The company also owns and operates rapidly growing national retail cannabis stores called Rise⢠and Essence. Headquartered in Chicago, Illinois, Green Thumb has 13 manufacturing facilities, licenses for 96 retail locations and operations across 12 U.S. markets. Established in 2014, Green Thumb employs over 1,700 people and serves thousands of patients and customers each year. The company was named a Best Workplace 2018 by Crainâs Chicago Business and MG Retailer magazine in 2018 and 2019. More information is available at GTIgrows.com.
Responsibilities
- Provide Best in Class customer service to AGL customers and CTMMP patients
- Respond to customer service inquiries sent to [email protected]
- Respond to social media messages and direct traffic to [email protected]
- Respond to/remove social media comments (Instagram, Facebook, etc.)
- General support in weekly planning of upcoming social media content
- Process dispensary returns weekly
- Gather sales data and report on dispensary pricing and inventory by producer
- General support with swag allocations/deliveries
- General support with invoices/manifests/returns
- General support with inventory management
- Event preparation support
- Potential on- site event support (trade shows, health fairs, etc.)
- Any other tasks mandated by Sales Director
Qualifications
- Bachelor's Degree preferred â Concentration in Communications or related discipline desired
- Cannabis Experience preferred
- Very strong written and verbal communication skills
- Very strong organizational/multi- tasking ability
- Well- versed in Microsoft office applications (particularly Excel)
- Self- motivated, displays strong ability to work independently and stay on task with little oversight
At Green Thumb, we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thoughtânot only because it is right, but because it makes us better. Our missionâthe right to wellnessâinforms our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. Green Thumb is proud to be an equal opportunity workplace.
We can't wait to meet you.
Apply for this job with GTI
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.