We know of 9 jobs at AeroPay as of April 2024, including roles such as Client Success Manager, Account Executive, AWS/Python Software Developer, and Senior AWS/Python Software Developer.
More than 30+ days
Reports
to: Director, Head of Client Success & Strategic Partnership Initiatives
Effective
Date: 5.16.2022
Job
Summary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
Duties/Responsibilities:
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
- Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
- Collaborate with Sales, Marketing, Customer Care and Product
Required Skills/Abilities: • Self-motivated, highly organized and goal-oriented • Excellent communication skills in all forms: verbal, written, and presentation • Customer-oriented: Can place oneself in the shoes of the prospect • Mature and confident voice presentation; excellent planning skills • Strong self-discipline and demonstrated ability in time management • Can multi-task and thrive in a fast-paced environment • Competent in sales applications: Google Workspace, Zoom, and Hubspot
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Job
Title: Client Success Manager
Department: Ops, Client Success
Reports
to: Director, Head of Client Success & Strategic Partnership Initiatives
Effective
Date: 5.16.2022
Job Summary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
Duties/Responsibilities:
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
- Collaborate with Sales, Marketing, Customer Care and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce a plus
Requirements
Required Skills/Abilities: • Self-motivated, highly organized and goal-oriented • Excellent communication skills in all forms: verbal, written, and presentation • Customer-oriented: Can place oneself in the shoes of the prospect • Mature and confident voice presentation; excellent planning skills • Strong self-discipline and demonstrated ability in time management • Can multi-task and thrive in a fast-paced environment • Competent in sales applications: Google Workspace, Zoom, and Hubspot
Apply for this job with AeroPay
Apply now →
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Job Title: Account Executive
Department: Ops, Sales
Reports to: COO Effective Date: May 23, 2022
Job Summary:
As an Account Executive you will be primarily responsible for closing (multi-location) cannabis merchant accounts by identifying prospective customers, building your pipeline through outbound calls, lead follow-up, establishing relationships with account stakeholders, and attending regional events and national tradeshows.
Duties/Responsibilities:
Increase the number of businesses that accept Aeropay as a payment method
- Learn and master Aeropay’s technology, and clearly articulate capabilities and advantages to prospective merchants
- Ask key questions of prospects at the right time in the sales relationship
- Articulate Aeropay’s value proposition to decision makers and influencers
- Learn the market landscape within the assigned territory by understanding state-specific regulations and identifying prominent technology
- Competently respond to prospect objections and questions over the phone and via email
- Conduct product presentations and demonstrations to customers, in person and via Zoom
- Follow up with leads to create new pipeline opportunities
- Maintain records of all sales interactions with customers and internal departments using a CRM
- Participate and assist with trade shows, conventions, sales meetings and executive briefings
- Consistently gather feedback from customers, and stay abreast of competitive offerings
- Conduct limited onsite customer sales calls when warranted
- Use a variety of communication outreach vehicles (phone, email, LinkedIn, etc.)
Requirements
Required Skills/Abilities:
- Self-motivated, highly organized and goal-oriented
- Excellent communication skills in all forms: verbal, written, and presentation
- Customer-oriented: Can place oneself in the shoes of the prospect
- Mature and confident voice presentation; excellent planning skills
- Strong self-discipline and demonstrated ability in time management
- Can multi-task and thrive in a fast-paced environment
- Competent in sales applications: Google Workspace, Zoom, and Hubspot
- Enjoys cold-calling and establishing relationships
- Self-starter with proven, solid attention to detail and consistent follow-up and follow-through capabilities
- “Can-do no matter what” attitude
- Motivated learner
- Team player, effectively interacting with employees at all levels
- Appreciates an entrepreneurial environment
Education and Experience:
Bachelor’s degree
- Experience using a CRM
- Prior experience working in a cannabis plant-touching or ancillary company is a plus
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
- Ability to focus in open floor plan environment.
- Travel 10-15%
Required Skills/Abilities: • Self-motivated, highly organized and goal-oriented • Excellent communication skills in all forms: verbal, written, and presentation • Customer-oriented: Can place oneself in the shoes of the prospect • Mature and confident voice presentation; excellent planning skills • Strong self-discipline and demonstrated ability in time management • Can multi-task and thrive in a fast-paced environment • Competent in sales applications: Google Workspace, Zoom, and Hubspot
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Aeropay is a financial technology company that helps people move money with bank-to-bank (ACH) transfers.
We enable businesses to accept compliant, cashless and contactless payments giving customers the freedom to spend. Leaving cash and cards behind and paying with a personal mobile device promotes safety, convenience and a modern lifestyle. Enabled with sophisticated and secure technology, with compliance at the core, Aeropay is the better way to move money.
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated learner, team-player, and professional, and is well-organized to multi-task different issues at a time across assigned accounts.
Primary Responsibilities:
Own overall relationships with AeroPay merchants (dispensaries) and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams in large and medium-sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to address any client concerns effectively
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis.
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensure retention, and oversee holistic customer satisfaction.
- Collaborate with Sales, Marketing, Customer Care, and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support, and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce is a plus.
About You
Previous business experience in a Technical or Account management role; ideally with a FinTech or SaaS company
- Demonstrated success in account relationship management or similar customer-facing role – retail store understanding a plus.
- High bandwidth - you have no problem juggling multiple tasks and accounts at once
- Superb verbal and written communication skills: you are articulate, straightforward, and engaging
- Service mindset - you love helping people
- Outstanding conflict resolution skills
- Highly motivated self-starter; a hustler with an entrepreneurial mindset and a bias to action
- Comfortable in a rapidly changing environment
- Willingness to travel to client locations to cultivate relationships with clients and drive customer adoption and retention in store. Travel estimation: 10-20% or as needed.
Benefits of working at AeroPay:
Ability to make an impact at a company disrupting the FinTech space
- Opportunities for growth and learning
- Flexible time-off policy
- Chance to work alongside other enthusiastic goal- and results-oriented people
Job Types: Full-time, Contract Schedule:
Monday to Friday
*Salary commensurate with experience*
Required Skills/Abilities: Bachelor’s degree. Prior experience in office administration. Proficient in Microsoft Office applications such as Word and Excel. Excellent organizational skills and attention to detail. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to focus on work Ability to type
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
AeroPay is a financial technology company that helps people safely move money with bank-to-bank (ACH) transfers. We are based in Chicago and have an additional office in Bozeman, MT. Our state-compliant payments platform serves all clients (merchants), with our primary focus supporting merchants operating in the cannabis, gaming, and crypto industries.
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated learner, team-player, and professional, and is well-organized to multi-task different issues at a time across assigned accounts.
Primary Responsibilities:
- Own overall relationships with AeroPay merchants (dispensaries) and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams in large and medium-sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to address any client concerns effectively
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis.
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensure retention, and oversee holistic customer satisfaction.
- Collaborate with Sales, Marketing, Customer Care, and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support, and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce is a plus.
About You
- Previous business experience in a Technical or Account management role; ideally with a FinTech or SaaS company
- Demonstrated success in account relationship management or similar customer-facing role – retail store understanding a plus.
- High bandwidth - you have no problem juggling multiple tasks and accounts at once
- Superb verbal and written communication skills: you are articulate, straightforward, and engaging
- Service mindset - you love helping people
- Outstanding conflict resolution skills
- Highly motivated self-starter; a hustler with an entrepreneurial mindset and a bias to action
- Comfortable in a rapidly changing environment
- Willingness to travel to client locations to cultivate relationships with clients and drive customer adoption and retention in store. Travel estimation: 10-20% or as needed.
Benefits of working at AeroPay:
- Ability to make an impact at a company disrupting the FinTech space
- Opportunities for growth and learning
- Flexible time-off policy
- Chance to work alongside other enthusiastic goal- and results-oriented people
Job Types: Full-time, Contract Schedule:
- Monday to Friday
*Salary commensurate with experience*
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Chicago, IL: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sales Experience: 2 years (Preferred)
ABOUT THE POSITIONSales at AeroPay is a dream job because the product sells itself and there is a tremendous amount of demand. This position will have the opportunity to make a significant impact by generating new revenue and business opportunities for AeroPay. The Account Executive will be required to prospect and follow up with inbound leads via phone and email, in addition to running sales calls and product demos. You will be working with a strong lead generation program and SDR to help fuel opportunities that you bring to closure.
WHAT WE ARE LOOKING FORThe ideal candidate is comfortable picking up the phone and has a track record of exceeding sales quotas. This person is an overachiever and loves to win! Attention to detail, thoroughness and great listening skills are imperative while moving many opportunities to closure simultaneously. The Account Executive must enjoy working in a collaborative and fast-paced work environment. This position serves as a foundational career opportunity within AeroPay, as there will be exposure to multiple departments.
KEY RESPONSIBILITIES
- Articulate AeroPay's value proposition to decision-makers
- Ability to respond to prospect objections and questions over the phone and via email
- Qualify all sales leads
- Conduct introductory sales and discovery calls.
- Lead product demos
- Deliver proposals
- Follow up with leads to create new pipeline opportunities.
- Learn and demonstrate a fundamental understanding of AeroPay's technology – and clearly articulate capabilities and advantages to prospective customers.
- Update activity and deals in the CRM
REQUIRED QUALIFICATIONS
- Previous CRM experience (e.g. ZOHO, Salesforce)
- At least 2 years of experience selling into businesses
- Previous experience exceeding quota (must be documented)
- Previous formal sales training or a degree in sales and marketing
- Excellent email communication skills
- Superior phone prospecting skills
- Excellent follow-up/follow-through skills
- Superior oral, written and presentation skills
ABOUT AEROPAYAeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate.
For more information, visit: aeropay.com
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We are working remotely to stay safe due to COVID-19.
Application Question(s):
- What are the benefits to a business that chooses to accept AeroPay?
- Why do you want to work in sales at AeroPay?
Experience:
- Sales Experience: 2 years (Preferred)
Work Location:
- One location
Paid Training:
- Yes
Company's website:
- www.AeroPay.com
Company's Facebook page:
- https://www.facebook.com/aeropayapp/
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$60,000 - $90,000 a year
Job Type
Full-time
Full Job Description
ABOUT AEROPAY
AeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate. We are looking for an intern, ideally based in Chicago, that can grow with the business.
You will gain a positive learning experience with responsibilities in:
- Develop and maintain functionality for a Fintech Platform by producing clean, efficient code
- Work on backend applications to support new features and capabilities
- Perform validation and verification testing
- Collaborate with internal teams to fix and improve software
Requirements:
- AWS, Python, Javascript, XML, JSON, MySQL etc.
- In-depth knowledge of modern Web Development with previous experience in software programming
- Demonstrated problem-solving skills and attention to detail
- Willingness to dig in and get the job done for the benefit of the team
- Major(ing) in Computer Science or related field
- Personal computer/internet required
You can find out more about us here https://www.aeropay.com/
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- What are the main benefits that AeroPay offers to businesses?
- What interests you about this position?
- What makes you a good fit to work at AeroPay?
Company's website:
- www.AeroPay.com
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$75,000 - $100,000 a year
Job Type
Full-time
Full Job Description
ABOUT AEROPAY
AeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate. We are looking for an intern, ideally based in Chicago, that can grow with the business.
You will gain a positive learning experience with responsibilities in:
- Develop and maintain functionality for a Fintech Platform by producing clean, efficient code
- Work on backend applications to support new features and capabilities
- Perform validation and verification testing
- Collaborate with internal teams to fix and improve software
Requirements:
- AWS, Python, Javascript, XML, JSON, MySQL etc.
- In-depth knowledge of modern Web Development with previous experience in software programming
- Demonstrated problem-solving skills and attention to detail
- Willingness to dig in and get the job done for the benefit of the team
- Major(ing) in Computer Science or related field
- Personal computer/internet required
You can find out more about us here https://www.aeropay.com/
Job Type: Full-time
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
- One location
Company's website:
- www.AeroPay.com
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ABOUT THE POSITIONThis position will have the opportunity to make a signiï¬cant impact by ensuring that all customers have a fantastic experience using AeroPay. The Customer Support Representative will be the primary point of contact for end users that sign up with AeroPay. This person will be responsible for following up on inbound support requests via chat, email, and phone. Additionally, the Customer Support Representative will manage proactive customer outreach, to offer support when applicable and organize email campaigns to communicate feature updates.
WHAT WE ARE LOOKING FORThe ideal candidate is comfortable picking up the phone and has a track record of providing exceptional service. This person is comfortable speaking about technically complex ideas and can communicate those ideas in a concise and effective manner. This person is detail oriented and highly organized. The Customer Support Representative must enjoy working in a collaborative and fast-paced work environment.
KEY RESPONSIBILITIES
- Respond to incoming support requests quickly, proficiently, and professionally.
- Monitor and reply to website chats and support emails.
- Reach out to customers whose payments are declined, and coordinate with them to collect the funds owed.
- Advocate on behalf of our customers with banking concerns and overdraft fees.
- Provide support to customers who have questions during the account creation process.
- Optimize the process of connecting customers’ banks to their AeroPay accounts.
- Thoroughly describe and document work using CRM & Zoho
- Aggregate feedback information in Zoho and use those learnings to help inform outreach and product design.
- Learn and demonstrate a fundamental understanding of AeroPay's technology – and clearly articulate capabilities and advantages to customers.
REQUIRED QUALIFICATIONS
- Previous Customer Support experience
- Superior written and verbal communication skills
- Excellent follow-up/follow-through skills
- Fantastic organizational skills
- Excitement to help out in other areas of the business when needed
ABOUT AEROPAYAeroPay is a financial technology company providing alternative payments solutions to state legal cannabis businesses. With AeroPay, cannabis businesses can offer a convenient and contactless digital payment option to their customers, suppliers, and business partners. AeroPay has been approved to work in every state where cannabis businesses can legally operate.
For more information, visit: aeropay.com
Job Type: Full-time
Pay: $40,000.00 - $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We are working remotely to stay safe due to COVID-19.
Communication method(s) used:
- Phone
- Chat
Company's website:
- www.AeroPay.com
Company's Facebook page:
- https://www.facebook.com/aeropayapp/
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with AeroPay
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.