Cannabis jobs at Minnesota Department of Health

Job Details
Job Class: Customer Service Specialist Intermediate
Working Title: (Temporary) Office of Medical Cannabis Call Center Specialist
Who May Apply: This vacancy is open to all qualified job seekers
Date Posted: 05/23/2020
Closing Date: 05/29/2020
Hiring Agency/Seniority Unit: Minnesota Department of Health (MDH)
Division/Unit: Health Systems / Medical Cannabis Operations Staff
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: Never or rarely
Salary Range: $17.23 - $22.84/hourly; $35,976 - $47,689/annually
Classified Status: Classified
Bargaining Unit/Union: 206 - AFSCME Clerical, Council No. 5
Work Area: Office of Medical Cannabis
End Date: 12/31/2019
FLSA Status: Non-exempt
Connect 700 Program Eligible: No
Job Summary
Job Summary
This positing will be used to fill up to eight short-term temporary positions to provide assistance to the Office of Medical Cannabis (OMC) Support Center and Patient Registry. The positions are estimated to start mid-June and anticipated to end no later than December 2020.

Responsibilities include:

• providing technical assistance and customer service to callers pertaining to the medical cannabis program.
• assisting patients, healthcare practitioners, Cannabis Patient Center staff, parents and/or legal guardians and caregivers with navigating the Patient Registry and enrollment/certification process.
• providing program information to interested parties via phone and email.

Qualifications
Minimum Qualifications
Customer service skills sufficient to respond to questions from the public and communicate program information effectively over the telephone and in person.
Word processing and data experience to maintain directories, manuals, and run reports as necessary
Proficient in English (speaking, writing and reading) including composition, spelling, grammar, proofreading and punctuation, to accurately compose, edit, and process memos and letters.
Database Management (including accurate data entry, data processing and analysis)
Demonstrated ability to maintain the confidentiality of private information according to laws, rules, policies, and procedures.
Preferred Qualifications
Knowledge of Medical Cannabis Law
Experience with public health practice
Previous customer service experience
Bilingual skills
Advanced experience using SharePoint and Excel computer programs
Experience in executing multiple tasks and activities
Demonstrated ability to handle large volume of calls, administer questionnaires, and follow phone scripts
Attention to detail and the ability to maintain and organize data generated in conversation
Works well under pressure (ability to handle high paced environment and can deal with difficult situations and people)
Ability to establish and maintain effective working relationships with others
Additional Requirements
Must successfully pass a background check
Application Details
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.
How to Apply
Click “Apply” at the bottom of this page.
For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about the position, contact Bill Ziegler at [email protected]
If you are a Connect 700 applicant, please email your certificate and the Job posting ID# to [email protected]
If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at [email protected]
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected]. Please indicate what assistance you need.

Apply for this job with Minnesota Department of Health

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Job Details
Job Class: Health Program Representative Intermediate
Working Title: Office of Medical Cannabis Support Center Administrator
Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/05/2020.
Date Posted: 02/28/2020
Closing Date: 03/12/2020
Hiring Agency/Seniority Unit: Minnesota Department of Health (MDH)
Division/Unit: Office of Medical Cannabis / Operations Unit Staff
Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
Days of Work: Monday - Friday
Travel Required: Never or rarely
Salary Range: $21.30 - $30.93/hourly; $44,474 - $64,581/annually
Classified Status: Classified
Bargaining Unit/Union: 214 - Professional Employees (MAPE)
FLSA Status: Non-exempt
Connect 700 Program Eligible: Yes
Job Summary
Job Summary
This position will provide day-to-day operational and administrative support to the Office of Medical Cannabis (OMC) Patient Registry. Responsibilities include but are not limited to: overall administration of the OMC Patient Registry, managing the workflow and queue of Registry enrollments, overseeing Operations Unit quality improvement projects, monitoring Cisco Call Center system and numbers to ensure technical assistance and customer service to program participants, interested parties, and the general public.
Qualifications
Minimum Qualifications:
One year of professional experience in a public health program or related field.
OR
Three years of technical or administrative experience in a public health program or related field.
OR
A Bachelor's Degree in public health, medical cannabis, or related field.
Preferred Qualifications:
Background with investigation and research methods sufficient to assist in public health studies, select and prepare data, and perform statistical analysis
Lead work or supervisory experience
Knowledge of the general nature and objectives of the statewide public health program
Ability to draft correspondence, documents, and reports to convey complex and specific
Additional Requirements
Must successfully pass a background check
Application Details
Why Work For Us
Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.
We offer a competitive benefits package including employee and family health and dental insurance, life insurance, disability insurance, health promotion programs, pre-tax benefits, vacation leave, sick leave, paid holidays, deferred compensation, retirement benefits, and more!
AN EQUAL OPPORTUNITY EMPLOYER
The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected]. Please indicate what assistance you need.

Apply for this job with Minnesota Department of Health

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.