We know of 34 jobs at springbig as of April 2024, including roles such as QA Analyst, Business Analyst, Integrations Specialist, and Brands Report Developer.
More than 30+ days
Senior Director of Finance
Job Description
Springbig, a Nasdaq listed company (NASDAQ: SBIG), is a market-leading software providing customer loyalty and marketing automation solutions to cannabis retailers and brands in the U.S. and Canada. Springbig’s SaaS platform conntects consumers with retailers and brands through various communication channels including SMS marketing, email and loyalty programs to support retailer and brand customer engagement and retention, while also providing reporting and analytics to deliver valuable insights that clients utilize to better understand their customer base, purchasing habits and trends. . We serve in excess of 1,300 clients across 2,400 locations and our clients use the Springbig platform to communicate with more than 50 million consumers making Springbig the leading company in our sector.
As a private company we were ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, and in June 2022 we listed on the Nasdaq Stock Exchange.
Our headquarters are in Boca Raton, FL where the majority of our 170 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
The Senior Director of Finance, reporting to the CFO, is responsible for overseeing all aspects of the finance & accounting organization. The individual will manage the financial reporting, budgeting, forecasting and analysis across the company to ensure the provision of accurate, timely and insightful information to the executive team
The Senior Director of Finance will play a critical role in ensuring SEC reporting compliance and be responsible for managing the relationship with our independent auditors and other external advisors.
He/She will also be prepared to get work completed independently while also leading, mentoring and developing a best-in-class team who are able to provide exceptional service.
Roles and Responsibilities:
- Overseeing all aspects of finance & accounting operations
- Develop and maintain all necessary accounting policies, procedures and systems to ensure a reliable and appropriately control conscious environment exists across the company
- Develop and issue on a timely basis impactful, insightful and actionable financial reports
- Ensure comprehensive tax compliance
- Manage the company insurance program
- Responsible for ensuring efficient cash management
- Manage, develop and mentor the finance & accounting team
- Ad hoc projects as may arise in a fast-growing, evolving company
Requirements
- Bachelor’s degree in Accounting, and strong preference for CPA certification
- Minimum of 5+ years experience in general accounting / audit work, with a strong preference for some of that time being with a “Big 4” or national accounting firm
- Management experience in a high-growth business environment
- Excellent working knowledge of GAAP requirements
- Excellent analytical, quantitative and problem-solving skills
- An ability to analyze and interpret data and make recommendations using sound judgement
- Strong written and verbal communication skills
- Strong team player with an aptitude to learn fast and adapt in a fast-moving environment
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun company, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
gou3dG48m3
Job Type: Full-time
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Controller
Company Overview:
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
The company is executing an ambitious and exciting growth strategy, including M&A to complement our strong organic growth, in one of the fastest growing end-markets in the U.S. We have recently accounted our intention to enter a business combination that would result in the Company being a publicly listed company. We are therefore expanding and enhancing our finance and accounting organization, to ensure we have a team in place that is suited to navigate the challenges and incredible opportunities ahead of Springbig.
SCOPE OF POSITION
The Controller, reporting to the VP of Finance, is responsible for overseeing the general accounting operations of the company. The individual will oversee the month end close process and day to day activities of the accounting department including accounts payable and accounts receivable. The controller is also responsible for enhancing the accuracy of the company's reported financial results and ensuring that reported results comply with generally accepted accounting principles.
Responsibilities also include:
- Planning, directing and coordinating all accounting operational functions;
- Assessing current accounting operations, offering recommendations for improvement and implementing new processes;
- Supervision of accounting team which requires strong management skills;
- Review and approve manual GL journal entries and monthly balance sheet reconciliations
- Mentor, train and develop a team of accounting professionals
- Partner and collaborate with other business teams within the company.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Interpersonal Skills - Maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Quality - Demonstrates accuracy and thoroughness.
- Dependability - Follows instructions, responds to management direction.
REQUIRED/PREFERRED QUALIFICATIONS:
- Thorough understanding of Generally Accepted Accounting Principles (GAAP).
- Strong analytical and accounting skills.
- Intermediate to advanced experience with MS Word, MS Excel.
- Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.
- Excellent verbal, written communication, and interpersonal skills.
- Ability to work independently and as part of a team and take on new tasks with high level of difficulty.
- The individual will be expected to work with minimal up-front guidance and take ownership of his / her work product. The individual will work closely with all major functional leaders of the Company.
EDUCATION/EXPERIENCE:
- Bachelor’s degree in Accounting, and strong preference for CPA certification.
- 8 years progressively experience in general accounting, with strong focus on implementing and maintaining controls in a supervisory capacity.
- Experience working in a fast-paced environment.
- Excellent analytical, quantitative and problem-solving skills
- An ability to analyze and interpret data and make recommendations using sound judgement
- Strong written and verbal communication skills
- Strong team player with an aptitude to learn fast and adapt in a fast-moving environment
Benefits
- Competitive compensation
- Unlimited PTO
- 401k match
- Health benefits (medical, dental, vision, STD, LTD, Life Insurance)
Smb85wggvY
Job Type: Full-time
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Senior Revenue Accountant
Company Overview:
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
The company is executing an ambitious and exciting growth strategy, including M&A to complement our strong organic growth, in one of the fastest growing end-markets in the U.S. We have recently accounted our intention to enter a business combination that would result in the Company being a publicly listed company. We are therefore expanding and enhancing our finance and accounting organization, to ensure we have a team in place that is suited to navigate the challenges and incredible opportunities ahead of Springbig.
SCOPE OF POSITION
The candidate is responsible support the Revenue Accounting team. Candidate will play a key role in operational revenue through owning key areas for revenue analysis, revenue controls to support the month end close and financial reporting. Candidate will need to leverage their technical skills to continue developing and implementing automated solutions to improve our processes as we expand.
Responsibilities also include:
- Assist in the review of customer contracts for proper revenue recognition in accordance with company’s policy and revenue recognition accounting standards;
- Key contributor in the monthly financial close, ensuring accurate and timely recording of revenue transactions and the completeness of financial statements;
- Develop and maintain a system of internal controls over the revenue cycle;
- Performing fluctuation analytics for revenue and Work closely with management to ensure the company is compliant with revenue recognition principles under ASC 606;
- other metrics as required;
- Partner and collaborate with other business teams to fulfill revenue related inquiries.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Interpersonal Skills - Maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Quality - Demonstrates accuracy and thoroughness.
- Dependability - Follows instructions, responds to management direction.
REQUIRED/PREFERRED QUALIFICATIONS:
- Thorough understanding of Generally Accepted Accounting Principles (GAAP).
- Strong analytical and accounting skills.
- Intermediate to advanced experience with MS Word, MS Excel.
- Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.
- Excellent verbal, written communication, and interpersonal skills.
- Ability to work independently and as part of a team and take on new tasks with high level of difficulty.
- The individual will be expected to work with minimal up-front guidance and take ownership of his / her work product. The individual will work closely with all major functional leaders of the Company.
EDUCATION/EXPERIENCE:
- Bachelor of Science in Accounting or equivalent from an accredited university.
- 4 years progressively experience in the accounting, revenue area a plus.
- Experience working in a fast-paced environment.
- Strong analytical skills, work ethics and the ability to adapt to a high growth environment.
- A Self Starter, ability to multitask, work independently or part of a team.
aMRjYejCKB
Job Type: Full-time
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Data & Reporting Analyst
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 170 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
- Develop and build Tableau dashboards for merchants and brands.
- Create and maintain complex reports and data feeds using Tableau and other springbig standards of applications.
- Create documentation and data dictionary of reports
- Contact and work closely with Team, in acquiring access and learning new standards for database extraction and mapping tags.
- Provide follow-up status to Sales Managers and Campaign Coordination Managers in accordance with Jira ticket report requests and practice standards.
- Demonstrate outstanding communication skills to translate reporting requests into technical requirements.
- Maintain and monitor scheduled jobs.
- Analyze accuracy of data produced.
- Other responsibilities assigned by management and springbig’s leadership.
Requirements:
- Strong knowledge of Tableau
- Experience in data analysis preferably for Web and other Digital Advertising
- Excellent attention to detail and extremely organized
- Excellent communication skills
- Comfortable working as part of a team or independently
- Ability to prioritize multiple projects and manage time effectively to meet deadlines
- Professional attitude and demeanor.
- Comfortable in a startup environment... we move quickly and wear many hats
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
Y8jZs2bSnz
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
React Native Developer
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 170 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
- Coordinate with development teams and designers to develop web applications that run on numerous platforms
- Using React Native, design and develop user interface components for JavaScript-based online and mobile apps.
- Troubleshoot issues and improve front-end performance
- Write reusable, effective, as well as scalable JavaScript code and create interchangeable front-end modules
- Understand clients’ needs to build apps in stipulated time/budget
- Make use of additional JavaScript libraries to make asynchronous API calls as well as improve the performance of the websites/mobile apps
- Plan the data and presentation layer of the applications’ front-end
Requirements:
- Bachelor's/Master's Degree in Computer Science/IT with 3+ years of industry experience
- Strong knowledge of JavaScript
- In-depth knowledge of React.js and its fundamentals
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
- Hands-on experience with React tools
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
7zOokQ3UEi
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Payroll & Benefits Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
The Payroll & Benefits Manager is responsible for the full oversight, and preparation for all payroll, payroll tax, and benefit-related processes and reconciliations. This position will liaise with ADP to process Multi-State Payroll for 200+ employees across well as establish payroll processing for the company. In addition, this role will ensure full tax compliance is adhered to. This role will also act as the Benefits expert for the Company and ensure proper Benefits allocations, entries, and enrollment support.
Roles and Responsibilities:
Payroll
- Process timely and accurate weekly, multi-state payroll for submission to payroll provider ADP.
- Manage the post-payroll functions and ensure processes are completed timely and accurately including payroll taxes, time and attendance records, payroll deductions, and accrual entries for the entire organization.
- Ensure accurate calculations of wages, tax withholdings, benefit deductions, and other deductions.
- Report, update, and process all employee earnings and deductions.
- Review, interpret and forward garnishments, levies, and child support orders in accordance with Federal, State, and local regulations to ADP.
- Ensure that the employee self-service portal is accurate with the processing of W-4,
- Act as the Payroll System Primary Administrator and Subject Matter Expert. This includes assigning training for new users, building reports for Company managers as requested, maintaining system SOPs, and continuing to revise best practices within the system and/ or payroll/tax/benefits procedures.
- Answer employee questions regarding benefits, time & attendance, and payroll Oversee and process deductions and payments for employees on Leaves of Absence.
- Maintain all payroll files and backup in accordance with legal requirements.
Benefits
- Communicates or oversees communications of all benefits plans for new hires, including supporting the online enrollment process.
- Manage the open enrollment process and communication with Employees.
- Maintain tracking, issue invoices, and collect Benefits Insurance contributions due to the Company from employees on LOA.
- Audit and reconcile the monthly benefit allocations for all inter-co affiliates. Review for accuracy, coding, and payment.
- Act as the Administrator and Subject matter expert for the web-based Benefits enrollment platform (currently in Employee Navigator).
- Administer all employee benefits which include medical, dental, vision, 401k, Supplemental coverage plans, and COBRA.
- Maintain employee benefits files in accordance with Federal, State, and local guidelines.
- Assist A/P to ensure all benefits are paid on a timely basis.
401(k)
- Ensure accurate 401(k) deductions and review of loan processing.
- Provide accurate data for 5500 Form completion.
- Assist with annual or periodic 401k audits as well as periodic service provider reviews.
Tax Compliance
- Maintain all Group and subsidiary withholding, SUI, disability, Garnishment accounts in positive standing.
Requirements:
- Must have at least 3+ years of processing Multistate Payroll
- Must have at least 2 years of processing Canadian Payroll
- Experience with ADP Workforce required.
- Able to multi-task and work with multiple interruptions.
- Must be able to deal with confidential matters and information professionally and tactfully.
- Highly proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent written communication skills and solid presentation skills.
- Ability to prioritize and follow through to achieve results and meet deadlines to meet the needs of the business.
- Working knowledge of relevant federal and state wage and hour laws.
- Self-starter who can work with minimal supervision.
- Ability to communicate across all levels of the organization.
- Certified Payroll Professional (CPP) is highly preferred. SHRM-CP or SHRM-SCP preferred.
- Must be located locally, in or near Boca Raton, FL
- Extensive experience in payroll administration and dealing with state tax requirements. Hands-on experience with multiple payrolls in multiple states including manual processing.
- Deep understanding in various benefits programs and hands-on experience in setting up and administering benefits.
- Experience in setting up and administering retirement plans. Deep understanding of different types of employee retirement plans and legal requirements.
- Strong written and verbal communications skills.
- Strong organizational skills and ability to complete multiple tasks and a high volume of work by established deadlines.
- Self-starter who can work independently and is a collaborative team player.
- Experience with HRIS systems and computer software applications including Excel, Word, payroll, benefits, time & attendance, etc.
- Broad knowledge of general Human Resources principles, policies, and procedures and multi-state experience.
- Requires an Associate’s/Bachelor’s Degree (or Expected Graduation by 2021) in Business, Human Resources, Computer Science, Marketing, Accounting, Psychology or related degree.
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
637xqSmDC3
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Staff Accountant
Company Overview:
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
The company is executing an ambitious and exciting growth strategy, including M&A to complement our strong organic growth, in one of the fastest growing end-markets in the U.S. We have recently accounted our intention to enter a business combination that would result in the Company being a publicly listed company. We are therefore expanding and enhancing our finance and accounting department, to ensure we have a team in place that is suited to navigate the challenges and incredible opportunities ahead of Springbig.
SCOPE OF POSITION
The candidate is responsible for general accounting and financial reporting functions
Maintaining a system of internal controls that will ensure that company assets are adequately safeguarded and segregation of duties. Ensuring that all financial reporting documents are prepared in compliance with the Company’s policies, SEC requirements and US GAAP.
Responsibilities also include:
Creating schedules and performing account reconciliation to support the month end close process;- Performing fluctuation analytics for balance sheets, profit and loss statements and other metrics as required;
- Generate necessary journal entries as required to ensure accounting records are accurate;
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical - Synthesizes complex or diverse information; Collects and researches data.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
- Interpersonal Skills - Maintains confidentiality.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Quality - Demonstrates accuracy and thoroughness.
- Dependability - Follows instructions, responds to management direction.
REQUIRED/PREFERRED QUALIFICATIONS:
- Thorough understanding of Generally Accepted Accounting Principles (GAAP).
- Strong analytical and accounting skills.
- Intermediate to advanced experience with MS Word, MS Excel.
- Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.
- Excellent verbal, written communication, and interpersonal skills.
- Ability to work independently and as part of a team.
EDUCATION/EXPERIENCE:
- Bachelor of Science in Accounting or equivalent from an accredited university.
- Minimum Two years progressively experience working in an accounting department.
- Experience working in an audit firm is a plus.
Benefits
- Competitive compensation
- Unlimited PTO
- 401k match
- Health benefits (medical, dental, vision, STD, LTD, Life Insurance)
8ANPkCT8OZ
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Director of People & Culture
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
This role requires a motivated “multi-tasker” who can maintain stability and positive attitude under pressure. Good communication (both verbal and written) and organizational skills are required along with excellent follow-through skills; must be detail-oriented. The individual must be personable and approachable with a cheerful disposition while displaying a willingness to make decisions. The person must demonstrate professionalism by approaching others in a tactful manner, reacting well under pressure, accepting responsibility for one’s own actions and following through on commitments. Someone who displays accuracy and thoroughness in the quality management of their work and works well in group situations.
Roles and Responsibilities:
- Create PowerPoint Presentations to be used for training with minimum grammatical error and consistency, under the direction of Head of People & Culture.
- Maintain and refine human resource department processes to remain efficient and organized in recruiting, compensation, employee training, benefits, employee relations, and compliance.
- Ensure compliance with state and Federal rules and regulations, stay abreast of changing employment laws and overall trends
- Managing compensation programs including conducting regular compensation analysis ensuring market competitiveness in the salary and compensation structure.
- Back up for payroll processing to ensure bi-weekly payroll is processed accurately and in a timely manner.
- Execute strategic communication plans to effectively engage employees.
- Create PowerPoint Presentations to be used for training with minimum grammatical error and consistency, under the direction of Head of People & Culture.
- Create and execute learning strategies and programs.
- Developing, implementing and maintaining accurate job descriptions, ensuring compliance with appropriate rules and regulations.
- Management and refining of new hire reviews, performance review cycle, employee performance improvement plans
- Overseeing the preparation of various annual censuses, tax reports and other state and Federal regulatory reporting requirements.
- Responding to external inquiries, audits and requests for information as appropriate.
- Overseeing the preparation of and compliance with Affirmative Action reporting requirements and program initiatives.
- Willingness to jump in and assist within all areas of people and culture including participating in cross-functional teams and/or leading companywide projects and initiatives.
Requirements:
- High School education is required. Associates degree preferred
- 5+ years of relevant experience
- Minimum of 3 years Human Resources leadership role.
- Computer proficiency in the use of MS Suite required
- Flexibility, agility, and comfort working in a fast-paced environment.
- Flexibility to identify issues and program improvements.
- Impeccable judgement and attention to detail.
- Strong written and verbal communication skills.
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
DUNk9HJVVE
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Human Resources Coordinator
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
The role requires a motivated “multi-tasker” who can maintain stability and positive attitude under pressure. Good communication (both verbal and written) and organizational skills are required along with excellent follow-through skills; must be detail-oriented. The individual must be personable and approachable with a cheerful disposition while displaying a willingness to make decisions. This person must demonstrate professionalism by approaching others in a tactful manner, reacting well under pressure, accepting responsibility for one’s own actions and following through on commitments. Someone who displays accuracy and thoroughness in the quality management of their work and works well in group situations.
Roles and Responsibilities:
- Collaborates with Head of People & Culture to execute day-to-day tasks supporting all Human Resources function areas including payroll, benefits administration, performance management, recruitment, new hire and onboarding processes, employee engagement and regulatory compliance.
- Assist in the full hiring process of employees, including recruitment, interviews, verifying work-history, organizing employee orientation, creating new employee files, and ensuring all necessary paperwork is properly filled out and submitted to appropriate persons, conducting background/drug screenings.
- Prepare materials and help organize employee performance reviews.
- Assist with preparing employee separation notices and related documentation.
- Plans and conducts employee and intern onboarding.
- Prepares communication notices to employees
Requirements:
- High School education is required. Associates degree preferred
- 3+ years of relevant experience
- Minimum of 2 years Human Resources experience
- Computer proficiency in the use of MS Suite required
- Flexibility, agility and comfort working in a fast-paced environment.
- Flexibility to identify issues and program improvements.
- Impeccable judgement and attention to detail.
- Strong written and verbal communication skills.
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers
BCJdnMhBFa
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Ruby on Rails Developer
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
As a Ruby on Rails Developer on the Product team, you’ll be responsible for execution of core functionality/business logic for the primary springbig platform utilizing Ruby on Rails. The functionality you’ll provide affects over 90% of our customer base, and is of paramount importance. We operate independently as a remotely distributed team and primarily focus on client facing feature sets. Our daily lives consist of technical planning, technical grooming, technical execution (coding), and code reviews; as such, high levels of both synchronous and asynchronous communication skills are a must in addition to strong technical skills.
Requirements:
- Minimum of 3+ years of professional software development experience in RoR
- Significant experience building web applications that have shipped
- You are comfortable coordinating with Product Owners and other developers and conducting code reviews
- Experience working with Rails, JS, SQL (MySQL | PostgreSQL), and Git in a team environment
- You enjoy writing well-tested, well-organized code
Preferred Experiences: Vue or other FE JS frameworks, AWS services
Roles and Responsibilities:
- Design, development and delivery of database solutions, back end applications, process, and APIs
- Implement the integration with external APIs and data providers.
- Design, develop, and deploy the APIs to integrate across multiple new and existing business applications.
- Manage and deploy the infrastructure to support the platform ecosystem.
- Coordinate the development with other technology platforms.
- Design the database schemas.
- Coordinate with Quality Assurance (QA) during hand-over and subsequent defect correction (fixes bugs).
- Refactoring, as necessitated by addition of features or in response to code review.
- Implement automated tests.
- Continuous interaction with Team members via Jira, Confluence and other tools
Our current stack: Ruby on Rails, Vue.js, AWS Services
What are we looking for in a team member?
- Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just writing code.
- Contribute ideas.
- Take initiative.
- Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
- You know when to unit test and when to “just ship it”.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Y5KamtC2KT
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Quality Assurance (QA) Analyst
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
What will I be working on?
As a QA Analyst, you’ll be working with us in all aspects of the product testing and release, from creating manual test to developing and running automated test. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead in the QA process, Release Planning, and defect tracking. You will continuously search and find opportunities to improve QA and product performance and increase product reliability.
Requirements:
- College graduate with a degree focused on (or equivalent in) computer science or related field.
- 2+ years of software development experience, preferably for web applications
- Created and ran QA manual test
- Created and ran QA automation test
- Good knowledge and basic experience with test methodologies, QA process, Software Development Life Cycle, Release Planning, and defect tracking
- Clear, analytical, deductive thinking and approach to problem solving
- Demonstrable experience with SQL
- Some experience setting up and building test environments, executing tests, recording results.
- Some experience with generating, updating and running automated test scripts
- Experience with Jira, Rollbar, Papertrail, Slack are a plus
- Uncanny ability to stress edge cases and "break stuff"
Roles and Responsibilities:
- Participate and influence the quality of our products.
- Learn to develop, modify and evaluate software test plans and test cases
- Execute functional, smoke, regression, integration, stress, and load
- Set up test environments, execute tests, records results and defects.
- Collaborate with Software Development teams to identify and resolve product defects.
- Create new tests to target new features and products.
- Debug and investigate defects to determine root cause.
- Interact with databases, system and application logs as part of testing/debugging
- Understand application use cases and feature requirements.
- Able to create test cases and "break stuff"
- Think like a developer and end-user to produce a bug-free product
Our current stack:
- Rails 6
- rspec
- sidekiq
- Vue.js / React Native
- AWS
- SQS
- EB
- Kinesis
- Athena
- Redshift
- DynmoDB
- Lambda
- RDS
- MySQL 8 / Aurora PostgreSQL 11
What are we looking for in a team member?
- Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just writing code.
- Contribute ideas.
- Take initiative.
- Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
- You know when to unit test and when to “just ship it”.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
YevnbzyCps
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Front End Developer
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
As a Front End Developer, you’ll be working with us in all aspects of our front-end applications, from building new features to improving our existing codebase. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead on building complex features and continuously find opportunities to improve the user experience and our existing codebase.
Role and Responsibilities
- Take ownership of assigned tickets
- Collaborate w/product team to ensure clear understanding of feature requirements
- Collaborate w/backend developers to ensure delivery of performant and scalable solutions
- Develop and deliver Vue.js solutions to meet product requirements
- As needed, build new or update existing APIs to integrate with FE applications
- Write ample testing coverage for developed solutions
- Create Confluence documentation for new features and help fill in gaps on existing features
- Participate in grooming meetings, where we review product requirements and break down large projects into smaller tasks
- Conduct code reviews daily to keep tickets progressing along the agile board
- Contribute ideas and implement solutions to improve FE codebase
- Provide guidance to other developers
- Continuous interaction with team members via Slack, Jira and other tools
- Refactor, as necessitated by addition of features or in response to code review.
- Coordinate with Quality Assurance (QA) during hand-over and subsequent defect correction (fixes bugs).
Requirements:
- 2+ years of professional web development experience building applications for production
- Comfortably express thoughts clearly, discuss different approaches and articulate technical challenges in simple ways for non-developers
- Comfortably draw on past experience to present solutions for current obstacles
- Proficiency building web applications utilizing HTML, CSS, JavaScript, RESTful APIs, responsive web-design while ensuring cross-browser compatibility
- Proficiency with at least one modern front-end framework (Vue, React or Angular)
- Experience conducting code reviews and giving guidance to other developers
- Experience writing ample testing coverage for applications
- Experience collaborating with other developers using Git/GitHub
- Understanding of bundling, transpiling—Webpack, Babel
Preferred experiences:
- Proficiency with Vue.js
- Experience with Ruby on Rails and/or Node.js
- Experience building/updating APIs to integrate with FE applications
- Experience with Sass
- Ability to demonstrate and walk-through code for applications currently in production
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just writing code.
- Contribute ideas.
- Take initiative.
- Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
fksfe2rErN
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
Your Client Success Manager responsibilities will include developing strong relationships with our key clients, connecting with key business executives and stakeholders at our client organizations to better understand their needs and how we can best support them, cross-selling and up-selling our services set to your clients and ensuring their overall satisfaction. You will also be available to answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Client Services and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with customer relationship management (CRM) software, have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individuals and exceed team-wide sales and customer satisfaction goals.
Ultimately, a successful Client Success Manager must collaborate with our sales team to achieve quotas, while keeping our clients satisfied and engaged with our products and services in the long run. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Requirements:
- 3+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- 3+ years of Client Development, Account Development experience within the technology industry and strong engagement skills
- Proven ability to build rapport over the phone and via email with quick response times
- Proactive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Role and Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
NfTEfdcIxw
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Analytics & Insights Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
- Proactively identify and provide best practices for our clients, both individually and in aggregate – help them more successfully use our solution
- Identify key insights: what are others doing that is working?
- Measure and track customer adoption / usage across the platform
- Provide data to support marketing efforts
- Performing and analyzing case studies
- Key success metrics – what’s working / great results we are seeing (aggregate data)
- Complete individual merchant and brand data and program analysis based on best practices and strategic requests from our clients
- Perform various analyses, prepare presentations or other visualization tools to share findings and recommendations
Requirements:
- Extreme organizational skills and attention to detail
- Expert in Microsoft Excel
- Some Tableau experience; SQL experience a plus, but not required
- Comfortable working as part of a team or independently
- Ability to prioritize multiple projects and manage time effectively
- Excellent communication skills
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers or email us ([email protected]) describing your interest in this role along with your experience (resume, GitHub, portfolio, LinkedIn, etc.).
5sOceMUneb
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Business Analyst
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
We are looking for a bright, enthusiastic, and fun Business Analyst. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Role and Responsibilities
- With concepts as input, develop and document detailed specifications for implementation of complex features and products.
- Work closely with the Product team to acquire a deep understanding of the features and product and to identify gaps and other missing details.
- Understand the existing products and features so that the new products and features naturally mesh with existing products and features.
- In cooperation with the Product Team, strive to specify consistency of the user experience in order to optimize customers’ interaction with our software.
- Develop and continually improve Springbig’s standards for requirements, specifications and test plans.
- Generate specifications that are complete, easy to understand, and estimate by both the Development and QA Teams.
- Generate test cases and plans for the QA Team for both mainstream and edge cases.
- Work closely with the Development team to explain details and augment the specifications if additional clarifications are needed
- Collaborate closely with the QA Team to ensure that their test plans provide sufficient coverage to thoroughly exercise all documented features.
- Participate in the final feature and product acceptance to make sure that they were built as specified.
Requirements:
- Bachelor's degree in Information Technology, Business, or a related field
- 5+ years of Business Analysis and Requirements Generation experience
- 2+ years of SQL experience with creating and pulling reports. Must have a good understanding of Relational Databases and how they work. PostgreSQL experience is a huge plus.
- 2+ years of Jira, Confluence, and Tableau experience.
- Excellent written and verbal communication skills
- Experienced management skills with the ability to lead, facilitate, motivate and organize
Preferred experiences:
- Demonstrable expertise in generation of complex software specifications – we will ask for samples
- Experience with generation of requirements for web applications
- Expertise with Microsoft Word, Excel and PowerPoint
- Experience with Jira, Confluence, Trello, Slack
- Experience with vector drawing software such as Microsoft Visio or OmniGraffle
- Ability to generate wireframes and page mockups – we will ask for samples
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just the immediate tasks.
- Contribute ideas.
- Take initiative.
- Have a let’s-get-this-done mindset.
- Are proud of their Work Product.
What’s it like to work at Springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Za2iCxzFL6
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Integrations Specialist
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
Oversee assigned integrations from start to end. (Set up, implement, and track integration) follow through with Merchants on integrations and communicate any delays to CSM and on-boarding- Complete assigned migrations from POS to a new POS
- Execute Jira ticket requests for customer pulls/transaction catch ups via POS
- Communicate and note any integration/migration changes through-out process via Jira ticket and stand-ups
- Update integrations Manager/Team Lead/Director of all POS integrations daily, weekly and monthly that have been assigned
- Work directly with Integration Manager/Team Lead/Director for implementing new and existing integration standards for both the CSM’s and the Customer Success team members (process improvement of steps and processes)
- Keep up to date daily work activity report-detailing number of integrations by partner (keep calendar updated and assigned Jira Tickets current of any changes and or problem) escalate troubled tickets to integration Manager/Team Lead/Director
- Submitting a daily report to the Finance team for all Launched integrations, migrations, location ADDS and E-Comm integrations.
- Be active in all CS Meetings with Client Support and CSMs for dashboard review and check in
- Monitor Pager Duty and complete necessary actions to get the integrations back up and running.
- Close out alerts and Comment on all tickets from Cause and solution to the issue
- Track progress with comments in the Admin notes section of springbig (locate and track any jira tickets if associated with the alert
- Update CSM and work with Merchant to obtain the integration
- Guide maintenance: Keep up to date records of all guides and instruction manuals for onboarding / CSMs and merchant facing literature.
- Cleanup existing merchant accounts with accurate location counts and migration of members from old to new locations. (Create Jira tickets / Notify CSMs / Work with CS to clean up the accounts)
- Any special assignment that can arise
- Rotating Weekend troubleshooting (ON Call any emergencies of integrations over the weekend)
Requirements:
- Ability to participate in Weekly Meetings with IPM for POS updates and reviews
- Ability to host Integration Standup with CSM’s/Onboarding to review weekly integration schedules (integrations from previous day, todays integrations, integrations issues/blockers, integration updates/changes)
- Experience with tier 3 Customer Service support (Integration troubleshooting). (Problem solve customer's issues related to POS integration)
- Experience with SQL reporting, Jira
- Excellent communication skills
- Comfortable working as part of a team or independently
- Ability to prioritize multiple projects and manage time effectively to meet deadlines
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers or email us ([email protected]) describing your interest in this role along with your experience (resume, GitHub, portfolio, LinkedIn, etc.).
0pcekCWotv
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Integrations Specialist
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
Oversee assigned integrations from start to end. (Set up, implement, and track integration) follow through with Merchants on integrations and communicate any delays to CSM and on-boarding- Complete assigned migrations from POS to a new POS
- Execute Jira ticket requests for customer pulls/transaction catch ups via POS
- Communicate and note any integration/migration changes through-out process via Jira ticket and stand-ups
- Update integrations Manager/Team Lead/Director of all POS integrations daily, weekly and monthly that have been assigned
- Work directly with Integration Manager/Team Lead/Director for implementing new and existing integration standards for both the CSM’s and the Customer Success team members (process improvement of steps and processes)
- Keep up to date daily work activity report-detailing number of integrations by partner (keep calendar updated and assigned Jira Tickets current of any changes and or problem) escalate troubled tickets to integration Manager/Team Lead/Director
- Submitting a daily report to the Finance team for all Launched integrations, migrations, location ADDS and E-Comm integrations.
- Be active in all CS Meetings with Client Support and CSMs for dashboard review and check in
- Monitor Pager Duty and complete necessary actions to get the integrations back up and running.
- Close out alerts and Comment on all tickets from Cause and solution to the issue
- Track progress with comments in the Admin notes section of springbig (locate and track any jira tickets if associated with the alert
- Update CSM and work with Merchant to obtain the integration
- Guide maintenance: Keep up to date records of all guides and instruction manuals for onboarding / CSMs and merchant facing literature.
- Cleanup existing merchant accounts with accurate location counts and migration of members from old to new locations. (Create Jira tickets / Notify CSMs / Work with CS to clean up the accounts)
- Any special assignment that can arise
- Rotating Weekend troubleshooting (ON Call any emergencies of integrations over the weekend)
Requirements:
- Ability to participate in Weekly Meetings with IPM for POS updates and reviews
- Ability to host Integration Standup with CSM’s/Onboarding to review weekly integration schedules (integrations from previous day, todays integrations, integrations issues/blockers, integration updates/changes)
- Experience with tier 3 Customer Service support (Integration troubleshooting). (Problem solve customer's issues related to POS integration)
- Experience with SQL reporting, Jira
- Excellent communication skills
- Comfortable working as part of a team or independently
- Ability to prioritize multiple projects and manage time effectively to meet deadlines
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers or email us ([email protected]) describing your interest in this role along with your experience (resume, GitHub, portfolio, LinkedIn, etc.).
1hk60Vons4
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
Your Client Success Manager responsibilities will include developing strong relationships with our key clients, connecting with key business executives and stakeholders at our client organizations to better understand their needs and how we can best support them, cross-selling and upselling our services set to your clients and ensuring their overall satisfaction. You will also be available to answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Client Services and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with customer relationship management (CRM) software, have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individuals and exceed team-wide sales and customer satisfaction goals.
Ultimately, a successful Client Success Manager must collaborate with our sales team to achieve quotas, while keeping our clients satisfied and engaged with our products and services in the long run. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Role and Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements:
- 3+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- 3+ years of Client Development, Account Development experience within the technology industry and strong engagement skills
- Proven ability to build rapport over the phone and via email with quick response times
- Proactive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
CTfhm2rFlu
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Software Development Team Lead
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Roles and Responsibilities:
- Participate in design control activities, monitor, evaluate, and ensure the completion of tasks and projects.
- Work closely with senior engineers to develop the best technical design and approach for new product development.
- Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact.
- Resolve performance issues and make revisions when necessary.
- Manage all the activities of the software development group.
- Set attainable goals to team members to complete the project on time.
- Provide guidance to team members to encourage work productivity.
- Ensure timelines are followed by the software development group, manage multiple projects at once; ensure appropriate procedures and processes are followed.
- Document software development, monitor status of projects.
- Write, review and revise product requirements and specifications.
- Represent the software development department in meetings.
- Train technical and non-technical end-users once the software has been developed, provide technical support to other company personnel.
- Participate in other areas of the software development process.
Requirements:
- Bachelor’s degree in Computer Science or equivalent combination of technical education and work experience.
- 5+ years of Software Development experience; 3+ years of experience in building and leading strong engineering teams.
- Deep hands-on technical expertise in mobile and web-technologies.
- Solid software development background including design patterns, data structures, test driven development.
- Software development experience in building web services and highly scalable applications.
- Excellent verbal and written communication skills.
- Managed a team of 5+ engineers.
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
-
401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Ready to apply?
Apply online at https://www.springbig.com/careers or email us ([email protected]) describing your interest in this role along with your experience (resume, GitHub, portfolio, LinkedIn, etc.).
TqAXyAiEN5
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$70,000 - $90,000 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Required)
SQL: 2 years (Required)
Business Analysis: 5 years (Preferred)
Full Job Description
Business Analyst
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,300 unique storefronts and building up a cumulative database of over 20 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before!
Our headquarters is located in beautiful Boca Raton, FL with team members distributed around the country. This position is located in Boca Raton, FL and local candidates are strongly encouraged to apply.
What will I be working on?
We are looking for a bright, enthusiastic, and fun Business Analyst. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Requirements:
- Bachelor's degree in Information Technology, Business, or a related field
- 5+ years of Business Analysis and Requirements Generation experience
- 2+ years of SQL experience with creating and pulling reports. Must have a good understanding of Relational Databases and how they work. PostgreSQL experience is a huge plus.
- 2+ years of Jira, Confluence, and Tableau experience.
- Excellent written and verbal communication skills
- Experienced management skills with the ability to lead, facilitate, motivate and organize
Role and Responsibilities
- With concepts as input, develop and document detailed specifications for implementation of complex features and products.
- Work closely with the Product team to acquire a deep understanding of the features and product and to identify gaps and other missing details.
- Understand the existing products and features so that the new products and features naturally mesh with existing products and features.
- In cooperation with the Product Team, strive to specify consistency of the user experience in order to optimize customers’ interaction with our software.
- Develop and continually improve Springbig’s standards for requirements, specifications and test plans.
- Generate specifications that are complete, easy to understand, and estimate by both the Development and QA Teams.
- Generate test cases and plans for the QA Team for both mainstream and edge cases.
- Work closely with the Development team to explain details and augment the specifications if additional clarifications are needed
- Collaborate closely with the QA Team to ensure that their test plans provide sufficient coverage to thoroughly exercise all documented features.
- Participate in the final feature and product acceptance to make sure that they were built as specified.
Preferred experiences:
- Demonstrable expertise in generation of complex software specifications – we will ask for samples
- Experience with generation of requirements for web applications
- Expertise with Microsoft Word, Excel and PowerPoint
- Experience with Jira, Confluence, Trello, Slack
- Experience with vector drawing software such as Microsoft Visio or OmniGraffle
- Ability to generate wireframes and page mockups – we will ask for samples
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just the immediate tasks.
- Contribute ideas.
- Take initiative.
- Have a let’s-get-this-done mindset.
- Are proud of their Work Product.
What’s it like to work at Springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Experience:
- SQL: 2 years (Required)
- Business Analysis: 5 years (Preferred)
Work Location:
- One location
Company's website:
- www.springbig.com/careers
Company's Facebook page:
- https://www.facebook.com/springbigrewards/
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- Temporarily due to COVID-19
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Report Developer / Data Analyst
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,000 unique storefronts and building up a cumulative database of over 18.5 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before!
We are looking for a Retail Report Developer / Data Analyst in the Boca Raton, FL area to join our awesome team! The Retail Report Developer / Data Analyst designs, develops, maintains, maps, reports, analyzes requirements and needs, while preserving springbig’s consistency, and quality output. The working environment is fast-paced with high expectations, requiring your strong commitment, communications, and work ethic. Strong SQL and Stored Procedure skills are required. The Retail Report Developer / Data Analyst builds and maintains internal and external reports requirements and query retention and application.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
What are we looking for in a team member?
Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Develops customized reports from data warehouse and databases to extract and collect data according to client’s needs and internal requirements.
- Create and maintain complex reports and data feeds using SQL queries, Stored Procedures, and SQL jobs and other springbig standards of applications.
- Create documentation and data dictionary of reports & tags.
- Contact and work closely with Retail Sales, Client Success, Integration, and Development Team in acquiring access and learning new standards for database extraction and mapping tags.
- Provide follow-up status to Business Development Managers and Client Success Managers in accordance with Jira ticket report requests and practice standards.
- Demonstrate outstanding communication skills to translate reporting requests into technical requirements.
- Maintain and monitor scheduled jobs.
- Analyze accuracy of data produced.
- Professional attitude and demeanor.
- Other responsibilities assigned by management and springbig’s leadership.
- Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- SQL: 2 years (Required)
- Data analysis skills: 2 years (Required)
- Data warehouse: 2 years (Preferred)
Work Location:
- One location
Company's website:
- www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Messaging Deliverability Coordinator
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing SaaS company that is focused on providing loyalty and communications to the cannabis industry worldwide.
We are looking for a hybrid, bright, enthusiastic, and fun Messaging Deliverability Coordinator to work with our Messaging and Client Success teams. Our goal is to deliver rock-solid SMS, MMS, and Email messages on behalf of our dispensary owners, retailers, manufacturers, and producers. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country. This role will be based out of our Boca Raton office.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities. Dedicated self-starter who is not afraid to ask and answer the hard questions.
Responsibilities include:
- Proactively reviewing and providing client facing recommendations on messaging content based on deliverability results for SMS / MMS and Email messages
- Use SQL and associated tools for manual research
- Interaction and collaboration with our cloud communication providers to review content and results
- Responsible for proper configuration of the number pools and delivery options for all merchants
- Provider weekly status reports on overall deliverability as well as weekly carrier and aggregator trends
- Monitoring of SMS / MMS deliverability through the use of Springbig tools, Cloud Communication tools, and AWS QuickSight
- Provide adhoc reporting and analysis as needed
- Continuous monitoring of carrier filtering and other deliverability anomalies, for SMS / MMS providers like AT&T, T-Mobile, Sprint, Verizon and others
- Central point of contact for Customer Support regarding deliverability in general and specific issues
- Takes corrective actions in order to maintain high level of deliverability for all messaging channels
- Maintains and modifies, as appropriate, all documentation
- Ensures that Springbig remains in compliance with all applicable laws and regulations
Requirements:
- MUST have 1-2 years of professional experience coordinating messaging deliverability
- Working knowledge of SQL
- Strong analytical skills are required
- 1-2 years of professional experience with B2C text messaging marketing and/or B2C email marketing
- Expert with Excel and Google Sheets including data analysis, pivot tables, filtering and graphing
- Familiarity with AWS tools
- Familiarity with TCPA text messaging rules and regulations
- Bachelor’s Degree in related field, business, marketing, computer science is preferred
Job Type: Full-time regular, Exempt Employee
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:Mask are required while walking around the building but are not required while sitting at your desk.
Education:
- Bachelor's (Preferred)
Experience:
- coordinating messaging deliverability: 1 year (Required)
- B2C text messaging marketing and/or B2C email marketing: 1 year (Required)
Work Location:
- One location
Company's website:
- www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Remote interview process
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Brands Sales Development Representative (SDR)
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,500 unique storefronts and building up a cumulative database of over 25 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’re never had before and an unprecedented reporting on campaign attribution.
We are seeking a high-energy and motivated Brands SDR to represent springbig as we continue to expand our market share as the leading loyalty and communications platform for the cannabis industry. The Brands SDR is responsible for setting meetings with brands across the cannabis industry through client referrals, prospecting on platforms like LinkedIn, ZoomInfo, and calling on brands, retailers, and partners to either set meetings or procure referrals.
Our headquarters are located in beautiful Boca Raton, FL.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Generate leads via email, phone, and social media.
- Conduct research to identify the needs and scale of an opportunity.
- Schedule qualified leads for demos with Company’s Business Development Managers.
- Personalize communications to high-value leads.
- Maintain active engagement with prospects and provide feedback on how to better improve your funnel and performance.
- Work with current clients and partners to generate referrals.
- Use creative approaches to generate leads through prospecting platforms and social media
Requirements:
- Tech savvy + SAAS experience
- Sharp, self-starter, go-getter, motivated by reaching numbers / goals.
- Extremely comfortable on the phone, with volume cold calling and drumming up business.
- High business acumen, professional and not easily distracted.
- Smart, hungry, and excited about a career in SaaS Sales.
- A natural intellectual curiosity coupled with resolute grit
- Experience in lead generation, outbound calling, qualifying leads, and advancing the sales process.
- Excellent written communication and grammatical skills; ability to craft strong sales and prospecting emails
- Positive and energetic phone skills, excellent listening skills, strong verbal communication skills.
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
· Competitive salary
· Unlimited PTO
· 401k match
· Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
· Casual and comfortable working environment
And infuse lightness and creativity into our days:
· Stocked coffee, snacks and candy “bar”
· Pizza parties and team lunches
· Laser Tag in the office
· Spontaneous games of tabletop cornhole or NERF wars
· Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Experience:
- Sales Experience: 1 year (Preferred)
- Lead generation: 1 year (Preferred)
Work Location:
- One location
Paid Training:
- Yes
Company's website:
- www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Quality Assurance (QA) Analyst
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing SaaS technology company that is focused on providing loyalty and communications to cannabis industry worldwide.
Our team boasts a combination of some of the most accomplished and experienced titans of the tech and marketing space, as well the most talented young minds in the industry. We found business owners in the cannabis industry to be underserved and in most cases ignored, so we designed our platform to give dispensaries and producers the most innovative tools in marketing – and we never stop innovating.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country. This position is not remote but relocation assistance available.
What will I be working on?
As a Senior QA Analyst, you’ll be working with us in all aspects of the product testing and release, from creating manual test to developing and running automated test. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead in the QA process, Release Planning, and defect tracking. You will continuously search and find opportunities to improve QA and product performance and increase product reliability.
Requirements:
- MUST BE TRAINABLE AND WILLING TO LEARN
- College graduate with a degree focused on (or equivalent in) computer science or related field.
- 2+ years of software development and/or software QA experience, preferably for web applications
- Created and ran QA manual test
- Created and ran QA automation test
- Good knowledge and basic experience with test methodologies, QA process, Software Development Life Cycle, Release Planning, and defect tracking
- Clear, analytical, deductive thinking and approach to problem solving
- Demonstrable experience with SQL
- Some experience setting up and building test environments, executing tests, recording results.
- Some experience with generating, updating and running automated test scripts
- Experience with Jira, Rollbar, Papertrail, Slack are a plus
- Uncanny ability to stress edge cases and "break stuff"
Roles and Responsibilities:
- Participate and influence the quality of our products.
- Learn to develop, modify and evaluate software test plans and test cases
- Execute functional, smoke, regression, integration, stress, and load
- Set up test environments, execute tests, records results and defects.
- Collaborate with Software Development teams to identify and resolve product defects.
- Create new tests to target new features and products.
- Debug and investigate defects to determine root cause.
- Interact with databases, system and application logs as part of testing/debugging
- Understand application use cases and feature requirements.
- Able to create test cases and "break stuff"
- Think like a developer and end-user to produce a bug-free product
Our current stack: Rails, Node.js, Vue.js, Backbone.js, RSpec, AWS
What are we looking for in a team member?
-
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just writing code.
- Contribute ideas.
- Take initiative.
-
Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
- You know when to unit test and when to “just ship it”.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Powered by JazzHR
50VU7urLy3
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Marketing Product Manager
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,300 unique storefronts and building up a cumulative database of over 20 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
We are looking for a hybrid, bright, enthusiastic, and fun Marketing Product Manager to work with our Marketing team. Our goal is to deliver and market rock-solid features to our dispensary owners and producers with sufficient training around each product. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
· Owns the marketing training for all new and existing features
· Owns coordination of all marketing materials for new features
· Responsible for communicating with client services to ensure maximum usage of springbig features
· Responsible for coordinating with Product Development and Engineering to ensure release date of upcoming products and features
· Takes corrective actions in order to maintain high level of product usage
· Maintains and modifies, as appropriate, all documentation
Requirements:
· 2+ years of Product Management experience
· 2+ years of experience with operation and administration of complex software systems
· Experience working with and coordinating across multiple teams
· Strong analytical skills are required
· Strong organizational skills
· Expert with Excel and Google Sheets including data analysis, pivot tables, filtering and graphing
· Bachelor’s Degree in related field such as Business, Marketing, or Computer Science
Job Type: Full-time regular, Exempt Employee
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
· We are a fun start-up, with a start-up culture
· Our company is continually growing and always innovating and creating new features for ourselves and our clients
· Company atmosphere is collaborative, passionate and fun.
· Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k matching
- Full Benefits Package (medical, dental, vision, STD, LTD, Life Insurance)
- Casual dress code and comfortable working environment
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Product Marketing: 2 years (Required)
- Operation and Administration of Complex Software Systems: 2 years (Required)
- MS Excel: 2 years (Required)
- Data Analysis: 2 years (Required)
Work Location:
- One location
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Inbound Customer Support Representative
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing Software as a Service (SaaS) company that is focused on providing loyalty and communications to cannabis industry worldwide.
We are looking for an Inbound Customer Support Representative in the Seattle, WA area to join our awesome team! Springbig's Inbound Customer Support team engages our corporate customers to drive springbig adoption and demonstrate ongoing value. This critical function is responsible for onboarding new customers by engaging executive teams in the launch, driving ongoing adoption, managing renewals, and researching common and complex issues. The team works with the rest of the springbig organization to uncover new ways to make springbig's customers successful and to improve our product.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
· We are a fun start-up, with a start-up culture
· Our company is continually growing and always innovating and creating new features for ourselves and our clients
· Full benefits package (Health, Dental, Vision, Life)
· 401k with matching
· Unlimited PTO
· Company atmosphere is collaborative, passionate and fun.
· Casual dress code
· Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
· Drive retention and growth among our valuable customers by understanding their business needs and helping them succeed.
· Enable successful roll-out of springbig’s platforms to our customer’s employees, including sharing and developing relevant creative assets, brainstorming ideas, and attending launches virtually or in person.
· Maintain a cadence of communication with customers about their adoption trends, sentiment, and mining opportunities for deeper customer engagement.
· Identify opportunities for customers to act as springbig’s advocates (i.e. testimonials, case studies).
· Collaborate closely with Sales and Account Management Teams to support on-boarding customers, troubleshooting and researching inbound support requests, securing renewals, and identifying expansion opportunities.
· Manage resources across the springbig’s organization as needed to support customers' needs.
· Represent the voice of the customer to inform our sales, account management, and integration processes and product road map.
Requirements:
· Must be located locally, in or near Seattle, WA
· 2+ years in Inbound Customer Support, Relationship Management, Account Management or similar role
· Experience working with enterprise customers
· Exceptional communication skills, highly organized, collaborative and detail oriented
· Strong research and analytical skills with the ability to translate data into valid and relevant information and insight
· Strong problem-solving experience
· Empathetic, positive attitude with a desire to help our customers resolve issues and exceed their goals
· Results-driven mentality with a bias for details, speed, and action
· Must be proficient in Google Drive, Microsoft Excel (.CSV and Office, etc.)
· Must have the ability to learn multiple software systems and able to move between them with ease.
· Experience with Point of Sale or Loyalty and Communications software a plus
· Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Parental Leave
- Retirement Plan
- Vision Insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- B2B Support: 1 year (Required)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Partnerships Coordinator
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,500 unique storefronts and building up a cumulative database of over 20.5 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
We are seeking a dynamic salesperson and networker to manage the various partner relationships that feed our sales pipeline. Over 40% of demos conducted by our Business Development Managers are generated through partnership leads so this role is crucial to the health of the sales funnel.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Develop and expand partner network and strategic partners through procedures
- Cultivating relationships with partner sales and client success teams
- Maintaining & strengthening current relationships and creating new relationships with partner reps
- Generating referrals & gaining industry insight
- Continually leverage and network with current partners that will lead to additional streams in partner lead generation and revenue.
- Referral program manager
- Ensuring maximum engagement to our referral program
- Promoting the referral program to partner reps
- Collaborating with SDR, AE, & BDM teams closely to ensure a healthy pipeline of quality leads
- Use the knowledge obtained through conversation with partners to aid pre-sale & sale teams on deal pursuits
Requirements:
- 1-2 years of proven experience as an SDR, AE, BDM or in other sales/customer service role
- Knowledge of market research, sales, and negotiating principles
- Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
- Excellent communication/presentation skills and ability to build relationships
- Organizational and time-management skills
- A business acumen
- Enthusiastic and passionate
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Powered by JazzHR
c1uA8lfML5
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Onboarding Specialist
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing Software as a Service (SaaS) company that is focused on providing loyalty and communications to cannabis industry worldwide.
Springbig is hiring a Customer Onboarding Specialist! The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, help solve technical problems, and ensure smooth adoption of our products and services. Springbig prioritizes delivering an amazing customer experience and this is the first step in the process.
The ideal candidate is high energy, experienced with web-based / SASS technologies, passionate about helping customers, and excels in communication via phone and email. Successful candidates will have the ability to quickly learn new technologies, be agile in your role and communicate these features to customers with varying degrees of technical expertise. A collaborative approach is key as this role is expected to contribute ideas and initiate tactical improvements to the overall onboarding process with the Client Success Team.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Become a Springbig product expert
- Provide detailed account walkthroughs and assist many new customers with implementation
- Clearly communicate account setup requirements and expectations with customers
- Educate customers on features, capabilities, and best practices to simplify adoption and align expectations
- Record customer implementation needs, requests, and questions in Salesforce and communicate to Client Success Management
- Ensure customers receive superior customer service
- Collaborate with the sales, finance, client success, client support and development teams
- Leverage feedback for continuous improvement to the onboarding process
- Develop a deep understanding of customers' business and operational objectives
- Listen carefully to information provided by customers and ask clarifying questions to ensure proper use of the Springbig platform
- Establish strong relationships with new customers
Requirements:
- Bachelor’s degree preferred
- Onboarding experience a plus
- Experience with web / SASS technologies
- Excellent communication skills
- Evidence of consistently excelling at what you do
- Strong problem solving and analytical skills
- Extreme attention to detail
- Ability to work independently, collaboratively and manage multiple priorities
- Must be highly motivated and have a positive attitude
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Powered by JazzHR
9f1YPuE06A
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Brands Report Developer
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,000 unique storefronts and building up a cumulative database of over 18.5 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry’s most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before!
We are looking for a Brands Report Developer in the Boca Raton, FL area to join our awesome team! The Brands Report Developer designs, develops, maintains, maps, reports, analyzes requirements and needs, while preserving springbig’s consistency, and quality output. The working environment is fast-paced with high expectations, requiring your strong commitment, communications, and work ethic. Strong SQL and Stored Procedure skills are required. The Brands Report Developer builds and maintains internal and external reports requirements and query retention and application.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Mapping Brands to existing springbig retailers.
- Develops customized reports from databases to extract and collect data according to client’s needs and internal requirements.
-
Create and maintain complex reports and data feeds using SQL queries, Stored Procedures, and SQL jobs and other springbig standards of applications.
- Create documentation and data dictionary of reports & brand tags
- Contact and work closely with Brands Team, Integration Manager and Development Team in acquiring access and learning new standards for database extraction and mapping tags.
-
Provide follow-up status to Sales Managers and Campaign Coordination Managers in accordance with Jira ticket report requests and practice standards.
- Demonstrate outstanding communication skills to translate reporting requests into technical requirements.
- Maintain and monitor scheduled jobs.
- Analyze accuracy of data produced.
- Professional attitude and demeanor.
-
Other responsibilities assigned by management and springbig’s leadership.
- Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Powered by JazzHR
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Business Analyst
Job Description
At Springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing SaaS company that is focused on providing loyalty and communications to the cannabis industry worldwide.
Our team boasts a combination of some of the most accomplished and experienced titans of the tech and marketing space, as well the most talented young minds in the industry. We found business owners in the cannabis industry to be underserved and in most cases ignored, so we designed our platform to give dispensaries and producers the most innovative tools in marketing – and we never stop innovating.
Our headquarters is located in beautiful Boca Raton, FL with team members distributed around the country. This position is located in Boca Raton, FL and local candidates are strongly encouraged to apply.
What will I be working on?
We are looking for a bright, enthusiastic, and fun Business Analyst. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Requirements:
· Bachelor's degree in Information Technology, Business, or a related field
· 5+ years of Business Analysis and Requirements Generation experience
· Excellent written and verbal communication skills
· Experienced management skills with the ability to lead, facilitate, motivate and organize
Role and Responsibilities
· With concepts as input, develop and document detailed specifications for implementation of complex features and products.
· Work closely with the Product team to acquire a deep understanding of the features and product and to identify gaps and other missing details.
· Understand the existing products and features so that the new products and features naturally mesh with existing products and features.
· In cooperation with the Product Team, strive to specify consistency of the user experience in order to optimize customers’ interaction with our software.
· Develop and continually improve Springbig’s standards for requirements, specifications and test plans.
· Generate specifications that are complete, easy to understand, and estimate by both the Development and QA Teams.
· Generate test cases and plans for the QA Team for both mainstream and edge cases.
· Work closely with the Development team to explain details and augment the specifications if additional clarifications are needed
· Collaborate closely with the QA Team to ensure that their test plans provide sufficient coverage to thoroughly exercise all documented features.
· Participate in the final feature and product acceptance to make sure that they were built as specified.
Preferred experiences:
- Demonstrable expertise in generation of complex software specifications – we will ask for samples
- Experience with generation of requirements for web applications
- Expertise with Microsoft Word, Excel and PowerPoint
- Experience with Jira, Confluence, Trello, Slack
- Experience with vector drawing software such as Microsoft Visio or OmniGraffle
- Ability to generate wireframes and page mockups – we will ask for samples
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just the immediate tasks.
- Contribute ideas.
- Take initiative.
- Have a let’s-get-this-done mindset.
- Are proud of their Work Product.
What’s it like to work at Springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: Up to $90,000.00 per year
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Relocation Assistance
- Retirement Plan
- Vision Insurance
Experience:
- business analyst: 5 years (Required)
Education:
- Bachelor's (Required)
Work authorization:
- United States (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
- Day shift
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Brands Report Developer
Job Description
Springbig is the leading loyalty marketing and communications platform in the cannabis industry, working with over 1,000 unique storefronts and building up a cumulative database of over 18.5 million consumers. Our Software as a Service (SaaS) platform allows our dispensary clients to configure a custom loyalty program and through this loyalty program build a database of consumers. Our platform also boasts this industry's most comprehensive communications engine, allowing our dispensary clients to market to their database of consumers via SMS and email (primarily focused on SMS marketing) in a personalized way.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary's database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products' sell-through like never before!
We are looking for a Brands Report Developer in the Boca Raton, FL area to join our awesome team! The Brands Report Developer designs, develops, maintains, maps, reports, analyzes requirements and needs, while preserving springbig's consistency, and quality output. The working environment is fast-paced with high expectations, requiring your strong commitment, communications, and work ethic. Strong SQL and Stored Procedure skills are required. The Brands Report Developer builds and maintains internal and external reports requirements and query retention and application.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Mapping Brands to existing springbig retailers.
- Develops customized reports from databases to extract and collect data according to client's needs and internal requirements.
-
Create and maintain complex reports and data feeds using SQL queries, Stored Procedures, and SQL jobs and other springbig standards of applications.
- Create documentation and data dictionary of reports & brand tags
- Contact and work closely with Brands Team, Integration Manager and Development Team in acquiring access and learning new standards for database extraction and mapping tags.
-
Provide follow-up status to Sales Managers and Campaign Coordination Managers in accordance with Jira ticket report requests and practice standards.
- Demonstrate outstanding communication skills to translate reporting requests into technical requirements.
- Maintain and monitor scheduled jobs.
- Analyze accuracy of data produced.
- Professional attitude and demeanor.
-
Other responsibilities assigned by management and springbig's leadership.
- Comfortable in a startup environment... we move quickly and wear many hats
Job Type: Full-time
What's it like to work at springbig?
It's awesome! We're a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy "bar"
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
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Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sales Development Representatives
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing Software as a Service (SaaS) company that is focused on providing loyalty and communications to cannabis industry worldwide.
We are seeking a high-energy and motivated Sales Development Representatives (SDR) to represent springbig as we continue to expand our market share as the leading loyalty and communications platform for the cannabis industry. The Sales Development Representatives is responsible for selling springbig’s SaaS services to cannabis retailers and producers in a defined geographical territory.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
What are we looking for in a team member?
Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
Responsibilities include:
- Generate leads via email, phone, and social media.
- Conduct research to identify the needs and scale of an opportunity.
- Schedule qualified leads for demos with Company’s Business Development Managers.
- Personalize communications to high-value leads.
- Maintain active engagement with your prospects and provide feedback on how to better improve your funnel and performance.
Requirements:
- Tech savvy + SAAS experience
- Sharp, self-starter, go-getter, motivated by reaching numbers / goals.
- Extremely comfortable on the phone, with volume cold calling and drumming up business.
- High business acumen, professional and not easily distracted.
- Smart, hungry, and excited about a career in SaaS Sales.
- A natural intellectual curiosity coupled with resolute grit
- Experience in lead generation, outbound calling, qualifying leads, and advancing the sales process.
- Excellent written communication and grammatical skills; ability to craft strong sales and prospecting emails
- Positive and energetic phone skills, excellent listening skills, strong verbal communication skills.
Job Type: Full-time
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Retirement Plan
- Vision Insurance
Schedule:
- Day Shift
- Monday to Friday
Experience:
- SaaS Sales: 3 years (Required)
- Cold Calling: 3 years (Required)
- Sales: 3 years (Required)
- Lead Generation: 3 years (Required)
Additional Compensation:
- Commission
Work Location:
- One location
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Senior Quality Assurance (QA) Analyst
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing SaaS company that is focused on providing loyalty and communications to cannabis industry worldwide.
Our team boasts a combination of some of the most accomplished and experienced titans of the tech and marketing space, as well the most talented young minds in the industry. We found business owners in the cannabis industry to be underserved and in most cases ignored, so we designed our platform to give dispensaries and producers the most innovative tools in marketing – and we never stop innovating.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country. This position is not remote but we offer relocation assistance.
What will I be working on?
As a Senior QA Analyst, you’ll be working with us in all aspects of the product testing and release, from creating manual test to developing and running automated test. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead in the QA process, Release Planning, and defect tracking. You will continuously search and find opportunities to improve QA and product performance and increase product reliability.
Requirements:
- 5+ years of software QA experience, especially web applications
- 5+ years of creating and running Manual Test
- 5+ years of creating and running Automated Test
- Demonstrable experience with SQL
- Must have expertise in Selenium and QA automation
- Strong knowledge and experience with test methodologies, QA process, Software Life Cycle, Release Planning and defect tracking
- Clear, analytical, deductive thinking and approach to problems
- Experience setting up and building test environments, executing tests, recording results.
- Experience with generating, updating and running Selenium test scripts
- Experience with Jira, Rollbar, Papertrail, Slack
- College graduate with a degree focused on (or equivalent in) computer science or related field.
- Uncanny ability to stress edge cases and "break stuff"
Roles and Responsibilities:
- Significantly influence the quality of our products
- Develop, modify and evaluate software test plans
- Execute functional, regression, integration, stress and load
- Set up test environments, execute tests, records results and defects
- Collaborate with Software Development teams to identify and resolve product defects
- Create new tests to target new features and products
- Debug and investigate defects to determine root cause
- Interact with databases, system and application logs as part of testing/debugging
- Understand application use cases and feature requirements
- Work well in an Agile, Scrum Master environment
Our current stack: Rails, Backbone.js, RSpec, AWS
What are we looking for in a team member?
- Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals, not just writing code.
- Contribute ideas.
- Take initiative.
- Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
- You know when to unit test and when to “just ship it”.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Job Type: Full-time
Pay: Up to $85,000.00 per hour
Benefits:
- 401(k)
- 401(k) Matching
- Dental Insurance
- Disability Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- Relocation Assistance
- Retirement Plan
- Vision Insurance
Experience:
- Automated Testing: 5 years (Required)
- Selenium: 5 years (Required)
- Manual Testing: 5 years (Required)
- QA Analyst: 5 years (Required)
Location:
- Boca Raton, FL (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
- Day shift
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Senior Ruby on Rails (ROR) Developer
Job Description
At springbig, our mission is to be the best platform that allows dispensary owners and producers to understand and communicate with their customers. We are a rapidly growing SaaS company that is focused on providing loyalty and communications to cannabis industry worldwide.
Our team boasts a combination of some of the most accomplished and experienced titans of the tech and marketing space, as well the most talented young minds in the industry. We found business owners in the cannabis industry to be underserved and in most cases ignored, so we designed our platform to give dispensaries and producers the most innovative tools in marketing – and we never stop innovating.
Our headquarters are located in beautiful Boca Raton, FL with team members distributed around the country.
What will I be working on?
As a Senior ROR Developer, you’ll be working with us in all aspects of the product, from its core infrastructure to its front-end. As a part of the development team, you’ll wear multiple hats, turn ambiguity into details, take the lead on building complex features and continuously find opportunities to improve performance and increase reliability.
Requirements:
· Minimum of 5 years of professional software development experience in ROR
· Significant experience building web applications that have shipped
· You are comfortable managing other developers and conducting code reviews
· Experience working with Rails, CoffeeScript, Sass, Rspec/Capybara, Slim, MySQL and Git in a team environment
· You enjoy writing well-tested, well-organized code
Preferred Experiences: AWS Kinesis, Athena, API Gateway, Vue or other JS frameworks
Roles and Responsibilities:
· Design, development and delivery of database solutions, back end applications, process, and APIs
· Implement the integration with external APIs and data providers.
· Design, develop, and deploy the APIs to integrate across multiple new and existing business applications.
· Manage and deploy the infrastructure to support the platform ecosystem.
· Coordinate the development with other technology platforms.
· Design the database schemas.
· Coordinate with Quality Assurance (QA) during hand-over and subsequent defect correction (fixes bugs).
· Refactoring, as necessitated by addition of features or in response to code review.
· Implement automated tests.
· Continuous interaction with Team members via Jira, Confluence and other tools
Our current stack: Rails, Backbone.js, RSpec, AWS
What are we looking for in a team member?
· Your specialization is less important than your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
· Communicate well and articulate ideas clearly.
· Focus on project goals, not just writing code.
· Contribute ideas.
· Take initiative.
· Have a hacker mindset and master the fine art of balancing time, features, and quality of code.
· You know when to unit test and when to “just ship it”.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- Choose your own equipment
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
Ready to apply?
Apply online at https://www.springbig.com/careers or email us describing your interest in this role along with your experience (resume, GitHub, portfolio, LinkedIn, etc.).
Job Type: Full-time
Experience:
- Ruby on Rails Developer: 5 years (Required)
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Flexible schedule
- Other
Schedule:
- Monday to Friday
- Day shift
Company's website:
- https://www.springbig.com/careers
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Temporarily due to COVID-19
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.