Cannabis Intake Specialist Jobs
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Here are 26 cannabis jobs mentioning "intake specialist" in May 2024, at companies like PharmLabs LLC, Infinite Chemical Analysis Labs MI, Kaleafa Inc., and The Law Offices of Barton Morris, including positions such as Intake Specialist, Sample Intake Specialist/Front Office Reception, Intake Specialist - SE Portland, OR, and Sales Intake Specialist – Outbound Lead Prospector.
More than 30+ days
Founded in 2016, Infinite Chemical Analysis Labs’ mission is to provide the cannabis industry with accurate and timely analytical services of exceptional quality while exceeding clients’ expectations. The lab offers a wide range of analytical services for quality assurance and state compliance to uphold brands to the highest standards for premium products. ICAL prides itself on setting the standard for quality cannabis testing across California, Michigan, and Arizona. Additionally, ICAL is currently expanding its analytical services to the fields of environmental, water, food, beverage, nutraceutical, and agriculture testing. We’ll strive to set the same standard of excellence we’re known for across the entire analytical testing industry.
We are currently seeking an Intake Specialist to join our team in Jackson, Michigan! The Intake Specialist is responsible for the initial processing of all samples collected by the laboratory. A successful employee will excel in this position by being able to work independently, have exceptional attention to detail skills, and expert customer/client service skills. In addition to sample accessions, this employee will also act as an office administrator for the laboratory which will involve invoicing (AR/AP) of all client transactions and occasional reception of the front desk.
This employee will be scheduled to work 40 hours a week, Monday through Friday, 11:00am - 7:30pm. This position is great fit for a candidate looking to work later hours and/or wanting to build upon their administrative career with a rapidly growing company in a booming industry!
KEY RESPONSIBILITIES:
- Without error, creates client orders and photographs samples to enter data into internal and state databases (METRC).
- Ensures clients receive requested services or updates in a timely fashion.
- Notifies appropriate parties of expedited orders to ensure faster processing time.
- Consistently checks for errors made by clients, account managers, and/or sample technicians and address errors to make applicable corrections.
- Answers incoming phone calls and direct calls to necessary departments.
- Remain in the front office as the first point of in-person contact for clients or visitors; reception of deliveries and drop-offs.
- Provides exceptional customer service in person, over the phone, and via email.
- High-level of interaction with Sales and Laboratory team to resolve sample discrepancies.
- Ensure the Company has required licenses for clients and properly filled out Chain of Custodies.
- Creates invoices for samples received and handles in-person cash payments; Keeps accurate records of client transactions.
- Resolves price discrepancies and applies discounts to sampling invoices.
- Ensures accurate data entry into QuickBooks and internal LIMS (Laboratory Inventory Management System).
- Accounts Receivable and Accounts Payable administration.
- Acts as a resource to clients when they have concerns or questions; Solve problems for existing accounts and assist new accounts in setting up.
REQUIRED QUALIFICATIONS, EDUCATION, AND EXPERIENCE:
- Candidate must be comfortable working with and around cannabis & hemp.
- Strong attention to detail and data entry skills.
- Ideal candidate will be people oriented and able toform relationships quickly.
- Proficiency with the Microsoft Office suite (Word, Excel, etc.) and G Suite (primarily Google Sheets & Google Docs).
- Prior experience with entry-level accounting tasks and principals.
- Prior experience with QuickBooks or other accounting software/programs.
- Personal integrity, disciplined work ethic, organization skills, and motivation to work with a sense of urgency.
- Must be at least 21 years old to comply with Michigan Cannabis Regulatory Agency.
- Must possess at least an Associates Degree or technical/vocational degree from an accredited college or university.
- At least 1-year previous experience working in a customer or client service role.
- At least 1-year previous experience working in an office or administrative position.
- Previous experience in the cannabis industry or in a laboratory environment highly preferred.
BENEFITS:
- 50% Employer Covered Medical & Dental Insurance
- 401(k) Retirement Plan with 4% Employer Matching
- 18 Days of Yearly Paid Time Off
EEO Statement:
Infinite Chemical Analysis Labs MI LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without race, religion, color, sex, national origin, age, military status, veteran status, disability, genetic information, ancestry, medical condition, marital status, gender identity, gender expression, sexual orientation, or any other characteristic protected by law.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Preferred)
Work Location: One location
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We are a full-service cannabis testing lab offering state-mandated testing services to Oklahoma's cannabis distributors, cultivators, and manufacturers to ensure safety and accurate labeling of products for medical use.
This is an opportunity to come into a young company and help make it great!
Duties and Responsibilities:
- Follow detailed procedures to ensure cleanliness and avoid contamination of samples being collected.
- Input data into company ordering and tracking system and double check for accuracy
- Provide excellent customer service
- Build trust and rapport with clients
- Work efficiently and effectively under time constraints
- Confirm client invoices for accuracy and send them to client
- Maintain client confidentiality
- Follow safety procedures
Qualifications:
- Understanding of aseptic technique
- Knowledge of the Oklahoma Medical Marijuana Association regulations
- Knowledge of METRC
- Must be at least 21 years old
- Experience in a cannabis testing laboratory or cannabis industry
- 100% Accuracy and attention to detail
Skills to be successful:
- Customer Service experience
- Must be organized and punctual
- Strong attention to detail
- Experience following S.O.P.s and structured protocols
- Experience working in a fast-paced environment
- Excellent written and verbal communication skills
- Easy accessibility to technological devices such as laptops, printers and smart phones
Background Investigation
A comprehensive background investigation will be conducted upon all job offers, which will review and verify personal history including, but not limited to criminal history, drug use history, driving record, and verification of application materials. Significant issues or omissions in the above-stated areas may be grounds for disqualification.
Please send resume and indicate date available to start working.
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Poteau, OK 74953: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Aseptic technique: 1 year (Preferred)
- Laboratory experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: One location
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$15 + depending on experience
Intake Specialists will be responsible for verifying and accepting/rejecting all products while ensuring compliance with all state and local ordinances, rules, and regulations.
Duties and responsibilities
- Utilize mandated databases to ensure accuracy of incoming shipments and corresponding invoices use METRC to accept/reject items and make edits as necessary
- Notify Product Purchaser when items are ready to be priced in FlowhubPrice items and flower when required
- Accurately input all items in Flowhub and verify accuracy of product descriptionsAmount of all cannabinoids- individual amounts and totals
Type, weight, quantity, supplier, SKU, Package ID, etc.
- Be available (on call) as necessary to meet vendors and accept/reject shipmentsWork with other Intake Team members to make sure all incoming shipments are being covered
- Extensive cannabis product knowledge (including flower) to determine acceptability
- Oversee assignment, generation, and application of required packaging tags
- Oversee all internal and external product transfers
- Verify and accept all samples and vendor merchandise which includes the responsibility of keeping items
- Periodically verify physical inventory accuracy with Oregon Marijuana Enforcement Tracking Reporting Compliance (METRC) database
- Communicate with Weedology’s product buyer when items are below a 2 week par level
- Provide periodic, monthly, or quarterly intake reconciliation reports as required
- Create and maintain catalog for blue tags in an effective manner
- Create and merge packages as necessary
- Complete intake process within 2 days of receiving products
- Properly waste faulty/ otherwise unsellable product
- Create or update Intake Standard Operating Procedures as necessary
- METRC management
- Other duties as assigned
Qualifications
ability to obtain and keep qualifications for an Oregon marijuana handlers permit
ability to pass an Ontario City background check
ability to work in a fast pace environment
ability to work efficiently with our Point of Sale system
ability to work in an environment where you might have to stand for several hours at a time
ability to be flexible in the workplace and work multiple positions
ability to work as a team, and work well with others
ability to work and interact with customers in a manner that is respectable and courteous
ability to work with, count, count back to customers cash accurately
Must have the ability to take and obey orders
Must be honest, courteous, and respectful to fellow coworkers and superiors alike
Working conditions/ Physical Requirements
- Must have the ability to reach at or below/above shoulder level on a continuous basis
- Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina and proper mental attitude while dealing effectively with customers, management, team members
- Be able to lift 50+ lbs
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Ontario, OR 97914: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Analysis skills: 1 year (Required)
- Inventory control: 1 year (Required)
License/Certification:
- OLCC Service Permit (Required)
Work Location: One location
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Kaleafa is a fast-growing cannabis retailer operating in Oregon and Washington. As a team we operate ten retail stores, a wholesale distribution center and a farm in Southern Oregon. We opened our first store in 2014 as a family owned and operated medical marijuana dispensary and since then we’ve grown to be one of the largest retail and medical cannabis suppliers in Oregon. We are a family-first oriented company and are looking for dedicated, smart, adaptable individuals to join our team. The industry we operate in is incredibly exciting and we are looking for an individual who is up to the challenge and is creative in their ability to problem solve.
Our Wholesale Intake Specialist staff play a critical role in Kaleafa’s operations. They are essential in keeping company stores’ inventory stocked with a diverse selection of products. Before any product becomes available to the customer, Wholesale Intake Specialists receive the product, creates labels, and prepares the product for dispatch to a retail location. Wholesale Intake Specialists are METRC ninjas and process large amounts of products everyday. Wholesale support associates must be attentive to detail and proficient computer users. The ideal candidate should be a team player, organized, focused and display integrity in all aspects of employment.
Essential Duties and Responsibilities
- Comply with all OLCC guidelines.
- Process products in a timely and organized fashion.
- Create accurate labels for product and display jars using computer software.
- Ensure each product is weighed, counted and labeled according to inventory tracking systems.
- Intake and organize products on digital and physical inventories.
- Transfer product through inventory tracking systems.
- Assist in correcting inaccuracies in inventory tracking systems.
- Work with others to keep all areas clean, organized, and compliant to ensure an effective, efficient and safe workflow.
- Other duties as assigned.
Requirements
- OLCC Marijuana Worker Permit
- Ability to operate a state licensed digital scale
- Fine attention to detail and accuracy
- Moderate cannabis/product knowledge
- Ability to follow instructions with minimum supervision.
- High level working computer knowledge
- METRC & Bio-Track experience preferred
Benefits
Health, Dental and Vision (full time)
Paid sick time
Paid time off
401K
Stock options
Employee discount
This position starts at $18/hr and is a Monday-Friday 7:30am-4pm schedule.
Kaleafa is an equal opportunity employer.
Apply for this job with Kaleafa Inc.
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PharmLabs Laboratory is a DEA and California State DCC licensed analytical testing laboratory for the cannabis and hemp industries. PharmLabs is also ISO/IEC 17025:2017 accredited.
We are looking for a Sample Intake Specialist (Power house Receptionist!) to take charge of the front end of the laboratory. We are looking for someone who has been a previous office manager with cannabis experience and lots of customer service skills.
Position Summary:
To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Operations Manager, is responsible for providing general office services to the laboratory staff.
Essential Duties and Responsibilities:
1. Answer incoming calls, determine the purpose of calls and transfer calls
2. Greet walk-in clients
3. Provide proper information about testing to clients
4. Check in all client test samples and input them accurately into LIMS
5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog
6. Assist with integration of test samples and spread-sheet creation for test samples
7. Sending new client welcome emails
8. Adding new client emails to the newsletter distribution list
9. Create the Monthly Newsletter
10. Clean floors, bathroom, dusting and empty trash
11. Track office supplies needed and report to CEO
12. Refill office educational information as needed
13. Take and deliver messages
14. Monitors visitor access to the Laboratory
15. Interacts with visiting vendors
16. Provides on-going support to Laboratory staff
17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed
18. Receives and processes deliveries
19. Drafts correspondence, generates reports and other documents
20. Orders and maintains office supplies
21. Creates and maintains forms necessary to the operation of the Laboratory
22. Ensures reception area is well maintained, neat and clean
23. Performs other duties as assigned
We are also looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- San Diego, CA 92110: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Job Description: Our Intake specialistis an employee who enters all samples into the LIMS and ensures sample check-in is properly completed in a timely manner. The goal is to provide accurate intake of all R&D samples and Compliance batches, working independently as well as communicating with other departments as needed. The ideal candidate will demonstrate proper time management skills, strong computer skills, adaptability, attention to detail, retention of client-based discounts/turnaround times and the ability to troubleshoot when problems arise.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Without error, label samples, put QA samples into R&D sample intake sheets, as well as testing tabs. Without errors, place order on Confident and take picture of sample. Provide sample to wet lab upon completion.
- Notify Instrument Lab of expedited samples, upkeep of expedited board.
- Properly intake Compliance samples. Check for errors made by client, account representative, account manager, and/or sample technician. Address errors and make necessary changes. Properly label compliance samples. Intake into sheets, testing tabs, and Confident Cannabis.
- Follow necessary SOPs.
- Communicate with other departments. Notify of expedited samples, notify Sample Collection Manager when errors are found in compliance SFLs.
- Train others on intake, when necessary.
- Answer phone calls and direct calls to necessary departments, as necessary.
- Remain in the front office as the first point of in-person contact for clients, when necessary.
- Greet clients and vendors as they come in, when necessary.
- Assure guests are signed in and properly chaperoned.
- Provides exceptional customer service in person, over the phone and email.
- Makes sure clients receive requested services in a timely fashion.
- Solve problems for existing accounts, and assist new accounts in setting up.
- Act as the interface between the customer and all relevant departments when necessary.
- Ensure the Company has required licenses for clients and properly filled out Chain of Custodies.
- Communicates client needs and demands to the Company and other employees.
- Invoice and receive payments for all samples.
- Handle cash responsibly, provide proper amount of change, attach invoice to cash and place them together in the safe.
- Assist with projects within client relationships, working to carry out client goals while meeting company goals.
- Coordinate with staff members working on the same account to ensure consistent service.
- Service multiple clients concurrently, often meeting deadlines.
- Keep records of client transactions.
- Acts as a resource to clients when they have concerns or questions.
- Keeps informed of new regulations, services and other general information of interest to clients.
- Answers questions from clients and handles or redirects complaints.
- Execute planned marketing strategies.
- Check the Company’s mail and distribute accordingly.
- Clerical and office tasks as they come, including filing, scanning, sending, saving, mailing, opening packages and distributing goods, etc.
- Performs other job-related duties and responsibilities as may be assigned from time to time.
Competencies
- Data Entry.
- Customer/Client Focus.
- Communication Proficiency.
- Performance Management.
- Business Acumen.
- Initiative.
- Results Driven.
- Organizational Skills.
- Presentation Skills.
Supervisory Responsibility
This position is not responsible for supervising other positions or employees.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to sit; climb or balance; and stoop, kneel, crouch, crawl, stand, talk, hear, use hands and fingers, and withstand moderate noise, sometimes for the entire shift. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to uphold the stress of frequently traveling and/or working in a confined area. Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Position Type/Expected Hours of Work
The employee must be at the physical office during their designated/scheduled hours. Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
- Candidate must be comfortable working with cannabis.
- 1-2 years of prior experience in customer service.
- STRONG attention to detail.
- Strong interpersonal and communication skills.
- Ideal candidate will be people oriented and able to form relationships quickly.
- Proficiency with the Microsoft Office suite (Word, Excel, etc.) and G Suite (primarily Google Sheets & Google Docs).
- Positive attitude and willingness to work in a collaborative environment.
- Personal integrity, disciplined work ethic, organization skills, and motivation to work with a sense of urgency.
Preferred Education and Experience
- Associates Degree.
- Experience in sales.
- Previous experience working in the cannabis industry is preferred
Additional Eligibility Requirements
Must be 21 years of age, or older as a requirement of the CRA.
Work Authorization/Security Clearance
- Cannot work for any other part of the cannabis industry.
- Must be legally allowed to work in the United States of America.
EEO Statement
Infinite Chemical Analysis Labs LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have any experience working in the cannabis industry?
Work Location: One location
Apply for this job with Infinite Chemical Analysis Labs MI
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Customer Support and Intake Specialist
Company Profile
Agricor and our sister hemp testing lab, Botanacor, have joined forces with SC Laboratories, Inc. based in Santa Cruz, CA, to provide cannabis and hemp brands with access to the most comprehensive, industry-forward testing solutions in North America.
The combination brings together three of the longest standing and most respected cannabis and hemp testing organizations in the U.S. and forms the foundation of a national testing network. The combination will bring value to both the hemp and cannabis industries, ranging from access to a broader range of testing resources, improved data delivery, innovative science, instrument redundancy and increased testing capacity, and improved operations to accelerate turnaround times.
Agricor is seeking a full time Customer Support and Intake Specialist to join the team.
Position Summary
The Customer Support and Intake Specialist’s primary responsibilities will include but are not limited to screening all persons prior to entry, greeting and checking-in qualified patients and caregivers, conducting the patient intake process, entering patient data and collaborating with Lab Analysts to work on getting what our customers need and want.
Specific Duties/Responsibilities:
- Manage outstanding phone and in-person customer service skills.
- Be first point of contact for employees, patrons, visitors, deliveries, and inspectors
- Receive and inspect samples as they come into facility to ensure proper packaging, no leaks, damages, etc.
- Daily duties include opening packages from customers regularly and will be required to utilize proper PPE if necessary.
- Be able to follow proper intake processes on all samples in accordance with Standard Operating Procedures.
- Work closely with sales team to assist with any customer inquiries or questions.
- Answer general and technical questions from customers involving due date of sample(s), status of sample(s) in testing, etc.
- Maintain sample storage in compliance with State law
- Help to maintain a clean, safe, welcoming environment inside and outside the facility
- Daily duties require proficiency in Microsoft Word, Excel, internet; comfortable learning/using new software.
- Complete additional projects assigned by the Manager.
Qualifications and Required Experience:
- High school diploma or equivalent required; 2+ years post-secondary education in a related field preferred.
- Must have strong communications skills; excellent customer service skills; proficiency using Google applications including Drive and Docs; advanced knowledge of Microsoft Office applications and email.
- Must be able to communicate clearly, calmly and in a positive, helpful manner, adapt to a varied clientele, ability to multi task, prioritize and manage time effectively, ability to work in a fast-paced environment, ability to work well with others, ability to read, write, and speak English.
- Other Characteristics: Comfortable working in the cannabis industry.
- Must have 1-2 years of experience in a customer service role; client-service intensive industry (hospitality, retail, medical) preferred.
- Requires extended time standing, walking, bending and reaching.
Compensation: $18 /HR
All employment offers will be contingent upon successful completion of a background check.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
SC Laboratories provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Denver, CO 80223: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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The Intake Specialist is a medical cannabis dispensary employee who is the first point of contact for all employees, patrons, deliveries, inspections and other visitors to the dispensary. The Intake Specialist has an important role as “the face of Beach Boys” given they are the first person that patients and other patrons will interact with in the dispensary and/or via phone.
The Intake Specialist’s primary responsibilities will include, but are not limited to the following: screening all persons prior to entry, to ensure that they are qualified to enter the dispensary; greeting and checking-in qualified patients; conducting the patient intake process; entering patient data; and collaborating with a Sales Associate to monitor patient flow/maintain the staff to patient ratio on the sales floor. Additional ancillary duties may be assigned by the Manager or Manager on Duty for any given shift.
The successful candidate will be, above all else, honest, reliable and punctual. They will possess outstanding customer service skills, strong work ethic, ability to be effective in a fast-paced work environment, and exceptional organizational skills with attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with Beach Boys from the ground up and has potential for increasing levels of responsibility over time. This position will report directly to the Manager or Manager on Duty for any given shift.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location
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CBDiscovery is a rapidly growing extraction company, in Eugene OR.
We are currently looking to build our team further in Metrc/Intake Department.
The job duties include but are not be limited to:
- Weigh incoming product.
- Physically batch product together.
- Retagging products and creating tags in Metrc.
- Updating google spreadsheets.
- Organize freezer space for incoming product.
- Regular audits to maintain cleanliness and organization.
**Must be able to lift 75+lbs**
Previous cannabis and maintaining/overseeing large amounts of product is preferred.
Please note this is a rapidly growing company that will have boundless opportunity.
MUST be OLCC Certified!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Eugene, OR 97402: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Metrc/Intake: 1 year (Required)
Work Location: One location
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Job Description: Our Intake specialistis an employee who enters all samples into the LIMS and ensures sample check-in is properly completed in a timely manner. The goal is to provide accurate intake of all R&D samples and Compliance batches, working independently as well as communicating with other departments as needed. The ideal candidate will demonstrate proper time management skills, strong computer skills, adaptability, attention to detail, retention of client-based discounts/turnaround times and the ability to troubleshoot when problems arise.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Without error, label samples, put QA samples into R&D sample intake sheets, as well as testing tabs. Without errors, place order on Confident and take picture of sample. Provide sample to wet lab upon completion.
- Notify Instrument Lab of expedited samples, upkeep of expedited board.
- Properly intake Compliance samples. Check for errors made by client, account representative, account manager, and/or sample technician. Address errors and make necessary changes. Properly label compliance samples. Intake into sheets, testing tabs, and Confident Cannabis.
- Follow necessary SOPs.
- Communicate with other departments. Notify of expedited samples, notify Sample Collection Manager when errors are found in compliance SFLs.
- Train others on intake, when necessary.
- Answer phone calls and direct calls to necessary departments, as necessary.
- Remain in the front office as the first point of in-person contact for clients, when necessary.
- Greet clients and vendors as they come in, when necessary.
- Assure guests are signed in and properly chaperoned.
- Provides exceptional customer service in person, over the phone and email.
- Makes sure clients receive requested services in a timely fashion.
- Solve problems for existing accounts, and assist new accounts in setting up.
- Act as the interface between the customer and all relevant departments when necessary.
- Ensure the Company has required licenses for clients and properly filled out Chain of Custodies.
- Communicates client needs and demands to the Company and other employees.
- Invoice and receive payments for all samples.
- Handle cash responsibly, provide proper amount of change, attach invoice to cash and place them together in the safe.
- Assist with projects within client relationships, working to carry out client goals while meeting company goals.
- Coordinate with staff members working on the same account to ensure consistent service.
- Service multiple clients concurrently, often meeting deadlines.
- Keep records of client transactions.
- Acts as a resource to clients when they have concerns or questions.
- Keeps informed of new regulations, services and other general information of interest to clients.
- Answers questions from clients and handles or redirects complaints.
- Execute planned marketing strategies.
- Check the Company’s mail and distribute accordingly.
- Clerical and office tasks as they come, including filing, scanning, sending, saving, mailing, opening packages and distributing goods, etc.
- Performs other job-related duties and responsibilities as may be assigned from time to time.
Competencies
- Data Entry.
- Customer/Client Focus.
- Communication Proficiency.
- Performance Management.
- Business Acumen.
- Initiative.
- Results Driven.
- Organizational Skills.
- Presentation Skills.
Supervisory Responsibility
This position is not responsible for supervising other positions or employees.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to sit; climb or balance; and stoop, kneel, crouch, crawl, stand, talk, hear, use hands and fingers, and withstand moderate noise, sometimes for the entire shift. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must have the ability to uphold the stress of frequently traveling and/or working in a confined area. Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Position Type/Expected Hours of Work
The employee must be at the physical office during their designated/scheduled hours. Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
- Candidate must be comfortable working with cannabis.
- 1-2 years of prior experience in customer service.
- STRONG attention to detail.
- Strong interpersonal and communication skills.
- Ideal candidate will be people oriented and able to form relationships quickly.
- Proficiency with the Microsoft Office suite (Word, Excel, etc.) and G Suite (primarily Google Sheets & Google Docs).
- Positive attitude and willingness to work in a collaborative environment.
- Personal integrity, disciplined work ethic, organization skills, and motivation to work with a sense of urgency.
Preferred Education and Experience
- Associates Degree.
- Experience in sales.
- Previous experience working in the cannabis industry is preferred
Additional Eligibility Requirements
Must be 21 years of age, or older as a requirement of the MRA.
Work Authorization/Security Clearance
- Cannot work for any other part of the cannabis industry.
- Must be legally allowed to work in the United States of America.
EEO Statement
Infinite Chemical Analysis Labs LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have any experience working in the cannabis industry?
Work Location: One location
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Sales Intake Specialist – Outbound Lead Prospector
The Law Offices of Barton Morris
1 year ago
We are a busy law firm with inbound phone calls and website submissions. We are looking for a friendly and self-motivated intake specialist to join our sales team. This position receives all new intake leads and determines if they are qualified and directs the call to the sales development representatives. They will schedule and confirm appointments, initiate pre-consultation email sequences, and follow up on older leads that may have not engaged. Great candidates must be very friendly on the phone and have a genuine desire to help people. The Intake Specialist is making the first impression on our potential new clients so this position is very important and is extremely valued. The candidate must be proficient with CRM and sales prospecting software. The job can be performed remotely, but also be performed in our beautiful office setting. A structured and thorough training is provided. Good performance in this position will assure upward career ascention to the Sales Development Representative position which can happen in as little as six months to one year.
Responsibilities
- Respond, engage, and qualify all leads and inquiries in a timely and efficient manner
- Determine lead viability, articulate value proposition, share pricing, and send retainer and fee agreements
- Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are)
- Develop an expert and constantly evolving understanding of both practice areas, criminal, business and cannabis law
- Superior customer service
- Set our sales team up for success with new potential new clients by gathering pertinent information and entering it into our CRM
- Run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, revenue generated, and new clients converted without the help of an attorney
- Never stop learning about our business, clients, our services, competitors, and how they tie together
Qualifications
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Previous successful intake or sales experience or a strong desire to begin a highly successful sales career
- Track record of meeting and exceeding goals
- Naturally curious and passionate; you’re a lifelong learner
- A "one-speed" energy with a highly self-driven sense of motivation
- The ability to deal with and thrive on objections and rejection on a daily basis
- Positive attitude
Recruitment Process
Qualified candidates will be invited to take a short, online behavioral survey to ensure the presence of behavioral traits that have been proven to be necessary to be an effective sales person. The next stage is a 30 min introductory zoom interview. Then a written interview is submitted and completed after which a focused in person interview is conducted. References will be checked and a background investigation is performed, followed by a second focused interview. The hiring process is extended and thorough but it is designed to identify only the best qualified candidates to join our very qualified and successful sales team.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Paid time off
- Paid training
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Royal Oak, MI 48067: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Preferred)
- sales intake: 2 years (Required)
Work Location: One location
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Background:
Theory Wellness has capitalized on the explosive growth of a branded, premium-quality medicinal and recreational cannabis market to become the largest independently owned, multi-state operator in New England. Founded in 2015, Theory Wellness is today among the largest cultivators (both indoor and outdoor), manufacturers, and retailers in Massachusetts and Maine, with over 350 employees. Theory Wellness recently earned the distinction of "Strongest mono-state brand outside of California" by a major trade and rating publication, Pioneer Index.
Theory Wellness’ state-of-the-art cultivation facilities, coupled with its distinctive branding, has driven best- in-class engagement and customer loyalty earning one of the top NPS scores in any retail sector. Beyond its industry-leading vertically-integrated operations, the company currently operates six high-volume retail locations with others opening soon including:
- Great Barrington, MA * Chicopee, MA * Bridgewater, MA * Boston-area location in development
- South Portland, ME * Waterville, ME * Bangor, ME * Southern-ME location in development
With a proven model and track record, Theory Wellness is excited to explore entry into new State level cannabis markets.
Job Summary:
Theory Wellness operates state of the art cannabis cultivation and dispensing facilities in multiple states. We are seeking enthusiastic retail leader candidates to support the day-to-day retail operations in our recreational dispensaries.
Primary responsibilities:
- Functioning as an intake team member, you will deliver world-class service to our guests.
- Handle all guest services and relations as one of their first interactions to ensure they get the proper support during their visit.
- Help handle all related selling and customer facing tasks.
- Check and validate IDs in our system for compliance, ensure every guest meets legal requirements to enter the building and buy cannabis related products.
- Follow procedures and standards for all Theory systems and processes.
- Drive Key Performance Indicator (KPI) adherence around service.
- Ensuring compliance with all Maine Office of Marijuana regulations.
- Drive exemplary peer support and relationships within Theory to support company initiatives.
- Other duties relating to TWI’s dispensary operations on an as needed basis.
- Execute side duties, or tasks are required around cleaning, organization and cash handling.
- Must be able to lift up to 25lbs
Required skills & qualifications:
- At least six months experience in service or a guest facing role
- You work best in a fast-paced environment
- Ability to solve unexpected problems quickly and under pressure
- Strong, systems, software and computer skills
- High-energy, enthusiasm and the willingness to do whatever it takes to get the job done
- You have a passion for cannabis
- At least 21 years of age
- No drug related felony; ability to pass a comprehensive background check
- Driver's License
Theory Wellness is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, or any other factor prohibited by law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- Weekend availability
Work Location: One location
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The Intake Specialist is an employee who is the first point of contact for all employees, customers, deliveries, inspections and other visitors to our recreational marijuana store. The Intake Specialist has an important role as “the face of Fire on Fore” given they are the first person that patients and other patrons will interact with in the shop and/or via phone.
The Intake Specialist’s primary responsibilities will include, but are not limited to the following: screening all persons prior to entry, to ensure that they are qualified to enter the store; greeting and checking-in qualified customers; and collaborating with a Sales Associate to monitor customer flow/maintain the staff to customer ratio on the sales floor. Additional ancillary duties may be assigned by the Manager or Manager on Duty for any given shift.
The successful candidate will be, above all else, honest, reliable and punctual. They will possess outstanding customer service skills, strong work ethic, ability to be effective in a fast-paced work environment, and exceptional organizational skills with attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with Fire on Fore from the ground up and has potential for increasing levels of responsibility over time. This position will report directly to the Manager or Manager on Duty for any given shift.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Work Location: One location
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Registry Intake Specialist/PUBLIC HEALTH PROGRAM SPECIALIST I
State of Illinois
2 years ago
Agency: Department of Public Health
Office: Health Promotion
Division: Medical Cannabis
Posting ID: 31-22-0274, 31-22-0276, 31-22-0277
Posted: 5/10/2022 - 5/23/2022
Salary: $4006-$5755/Monthly
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 3
Plan/BU: RC062
Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.
DO NOT APPLY ONLINE
**DO NOT CLICK THE APPLY BUTTON**
CMS100/B Employment Application and all applicable documentation should be submitted to the Agency email listed below.
Posting Identification #
31-22-0274, 31-22-0276, 31-22-0277
Agency Marketing Statement
The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $600 million in state and federal funds, 7 regional offices, 3 laboratories and over 1,100 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.
Position Overview
Under general supervision, performs complex technical functions within the Medical Cannabis Program; including the interpretation of medical cannabis program guidelines for program eligibility and policies; communicates those to certifying physicians, qualifying patients, and designated caregivers.
Job Responsibilities
- Performs review of Medical Cannabis applications and renewals received for required information under the guidelines of the Medical Cannabis Program.
- Provides data management in support of the statewide Medical Cannabis Registry by entering patient information into the Medical Cannabis Registry database to further process applications, ensuring completeness and accuracy of the entered information from application submissions.
- Responds to daily inquiries regarding program policies from certifying physicians, patients and designated caregivers.
- Distributes educational information, which contains explanations of program policies and rules, to interested parties.
- Maintains registry information for all qualifying patients and caregivers.
- Maintains both the document files and the electronic registry file for each qualifying patient applicant to the Medical Cannabis Registry Program.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Knowledge, Skills and Abilities
- Requires knowledge, skill and mental development equivalent to completion of four years college with courses in health education, physical and biological sciences.
- Requires one year of professional experience in a health education or investigation program in the public or private sector, or completion of an approved training program.
- Requires working knowledge of MS Office computer programs (WORD, EXCEL, PowerPoint).
- Prefers good customer service/relations skills.
- Prefers understanding of public health programs and practices.
Work Hours: Monday - Friday 8:30 to 5:00
Work Location: 535 W Jefferson St Springfield, IL 62702-5076
Job Function: Social Services
CANDIDATES MUST SUBMIT A SEPERATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
APPLICATION INSTRUCTIONS
DO NOT APPLY ONLINE.
Please submit application via email to: [email protected]
Include Posting ID #:31-22-0274, 31-22-0276, 31-22-0277 and applicant's name in the subject line when applying.
Current State Employees:
- Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency email address listed above.
- Older versions of the CMS-100B will not be graded or returned to applicants.
- Failure to complete and submit the new CMS-100B(version dated 9/2020 or after) will result in your application being rejected.
- Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency email address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
- Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency email address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisiton ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Former State Employees:
- Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency email address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requistion ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Non-State Employees:
- Submit a CMS-100 Employment Application (version dated 9/2020 or after)and official college transcripts(Where applicable) to the Agency email address listed above.
- Documentation is required for each Posting/Bid ID or your application(s)will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
** DO NOT CLICK THE APPLY BUTTON**
You MUST send a paper application to the Agency email listed above.
Apply for this job with State of Illinois
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Sales Intake Specialist – Outbound Lead Prospector
The Law Offices of Barton Morris
2 years ago
We are a busy law firm with several inbound phone calls and website submissions. We are looking for a friendly and self-motivated intake specialist to join our sales team. This position receives all new intake leads and determines if they are qualified and delivered to the sales development representatives. They will schedule and confirm appointments, initiate pre-consultation email sequences, and follow up on older leads that may have not engaged. Great candidates must be very friendly on the phone and have a genuine desire to help people. They are making a first impression on our potential new clients so this job is very valued. The candidate must be proficient with CRM and sales prospecting software. The job can be performed remotely, but also be performed in our beautiful office setting. A structured and thorough training is provided. Good performance in this position will assure upward career ascention to the SDR position which has the potential to make which can happen in as little as six months to one year.
Responsibilities
- Respond, engage, and qualify all leads and inquiries in a timely and determined manner
- Determine lead viability, articulate value proposition, share pricing, and send retainer and fee agreements
- Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are)
- Develop an expert and constantly evolving understanding of both practice areas, criminal, business and cannabis law
- Be sure everyone who contacts the firm for help is better off for their effort. This may take the form of a referral and sharing free resources produced by the firm
- Set our sales team up for success with new potential new clients by gathering pertinent information and entering it into our CRM
- Work with your sales manager, the attorneys, and our CEO to continue honing your qualifications skills based on their feedback and subject matter expertise
- Run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, revenue generated, and new clients converted without the help of an attorney
- Never stop learning about our business, clients, our services, competitors, and how they tie together
Qualifications
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
- Previous successful intake or sales experience or a strong desire to begin a highly successful sales career
- Track record of meeting and exceeding goals
- Naturally curious and passionate; you’re a lifelong learner
- A "one-speed" energy with a highly self-driven sense of motivation
- The ability to deal with and thrive on objections and rejection on a daily basis
- Positive attitude
Recruitment Process
Qualified candidates will be invited to take a short, online behavioral survey to ensure the presence of behavioral traits that have been proven to be necessary to be an effective sales person. The next stage is a 30 min introductory zoom interview. Then a written interview is submitted and completed after which a focused in person interview is conducted. References will be checked and a background investigation is performed, followed by a second focused interview. The hiring process is extended and thorough but it is designed to identify only the best qualified candidates to join our very qualified and successful sales team.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Health insurance
- Paid time off
- Paid training
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Customer service: 2 years (Preferred)
- sales intake: 2 years (Required)
Work Location: One location
Apply for this job with The Law Offices of Barton Morris
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Kaleafa is a fast-growing cannabis retailer operating in Oregon and Washington. As a team we operate ten retail stores, a wholesale distribution center and a farm in Southern Oregon. We opened our first store in 2014 as a family owned and operated medical marijuana dispensary and since then we’ve grown to be one of the largest retail and medical cannabis suppliers in Oregon. We are a family-first oriented company and are looking for dedicated, smart, adaptable individuals to join our team. The industry we operate in is incredibly exciting and we are looking for an individual who is up to the challenge and is creative in their ability to problem solve.
Our Wholesale Intake Specialist staff play a critical role in Kaleafa’s operations. They are essential in keeping company stores’ inventory stocked with a diverse selection of products. Before any product becomes available to the customer, Wholesale Intake Specialists receive the product, creates labels, and prepares the product for dispatch to a retail location. Wholesale Intake Specialists are METRC ninjas and process large amounts of products everyday. Wholesale support associates must be attentive to detail and proficient computer users. The ideal candidate should be a team player, organized, focused and display integrity in all aspects of employment.
Essential Duties and Responsibilities
- Comply with all OLCC guidelines.
- Process products in a timely and organized fashion.
- Create accurate labels for product and display jars using computer software.
- Ensure each product is weighed, counted and labeled according to inventory tracking systems.
- Intake and organize products on digital and physical inventories.
- Transfer product through inventory tracking systems.
- Assist in correcting inaccuracies in inventory tracking systems.
- Work with others to keep all areas clean, organized, and compliant to ensure an effective, efficient and safe workflow.
- Other duties as assigned.
Requirements
- OLCC Marijuana Worker Permit
- Ability to operate a state licensed digital scale
- Fine attention to detail and accuracy
- Moderate cannabis/product knowledge
- Ability to follow instructions with minimum supervision.
- High level working computer knowledge
- METRC & Bio-Track experience preferred
Benefits
Health, Dental and Vision (full time)
Paid sick time
Paid time off
401K
Stock options
Employee discount
Kaleafa is an equal opportunity employer.
Apply for this job with Kaleafa Inc.
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PharmLabs Laboratory is a DEA and California State DCC licensed analytical testing laboratory for the cannabis and hemp industries. PharmLabs is also ISO/IEC 17025:2017 accredited.
We are looking for a Sample Intake Specialist (Power house Receptionist!) to take charge of the front end of the laboratory. We are looking for someone who has been a previous office manager with cannabis experience and lots of customer service skills.
Position Summary:
To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Operations Manager, is responsible for providing general office services to the laboratory staff.
Essential Duties and Responsibilities:
1. Answer incoming calls, determine the purpose of calls and transfer calls
2. Greet walk-in clients
3. Provide proper information about testing to clients
4. Check in all client test samples and input them accurately into LIMS
5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog
6. Assist with integration of test samples and spread-sheet creation for test samples
7. Sending new client welcome emails
8. Adding new client emails to the newsletter distribution list
9. Create the Monthly Newsletter
10. Clean floors, bathroom, dusting and empty trash
11. Track office supplies needed and report to CEO
12. Refill office educational information as needed
13. Take and deliver messages
14. Monitors visitor access to the Laboratory
15. Interacts with visiting vendors
16. Provides on-going support to Laboratory staff
17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed
18. Receives and processes deliveries
19. Drafts correspondence, generates reports and other documents
20. Orders and maintains office supplies
21. Creates and maintains forms necessary to the operation of the Laboratory
22. Ensures reception area is well maintained, neat and clean
23. Performs other duties as assigned
We are also looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.
Job Types: Full-time, Contract
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- San Diego, CA 92110: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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Job Mission:
The Intake Specialist greets and assists patients and customers in a friendly, attentive, and helpful manner, both in person and over the phone. This team member is the first point of contact for our customers, has outstanding customer service skills, is responsible for the customer experience, and demonstrates professionalism in all aspects of his/her job. The role includes welcoming customers, customer profile creation in our POS system, providing store tours, and demonstrating stellar customer service.
Essential Functions:
- Provide the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality
- Process in-patients and customers by validating identification and enter information securely into our POS system
- Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files
- Provide all new patients/customers with a brief explanation of products and/or services
- Become well-educated with all cannabis products offered and/ or be willing to learn
- Has ability to present promotions and specials in a manner of up-selling to our customers
- Does check in with Inventory team for new product received and any conversion needs remove this bullet point
- Partners with Marketing department to have clear understanding of all promotions, specials, pricing, and up sell opportunities
- Motivated to learn and execute new tasks during downtime
- Ensure that the common areas are clean and stocked with necessary supplies
- Coordinate with the appropriate department personnel regarding any questions and issues
- Provide administrative assistance as needed
- Participate in ongoing education and professional development as needed
- Maintain a positive attitude that promotes teamwork
- Dependability and solid attendance are critical for this role
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Other duties as assigned
Required Education, Skills and Experience:
- Education
- High school diploma or GED preferred
- Associates Degree in Business or the equivalent in work experience preferred
- Experience
- Must be at least 21 years of age
- Intermediate to advanced experience with Google suite
- Must have demonstrated experience with planning and time management
- Skills
- You must possess the ability to listen well and communicate effectively with various audiences.
- Excellent communication skills - written and verbal
- Ability to multitask and prioritize
- Detail-oriented and organized
Authenticity: Grupo Flor cares about the people with whom we work and the communities in which we live. We believe that clear communication builds a better world than suspicion, and that transparency is the key to building trust and confidence in all that we do.
Resourcefulness: Grupo Flor seeks individuals that are adaptive and creative, finding joy in connecting assets and ideas in novel ways that are not immediately apparent to others.
Innovation: Grupo Flor seeks individuals that are excited to not only work in a new industry, but to create one.
- Physical Demands
- The employee is frequently required to use hands to type, handle, and feel.
- The employee is regularly required to walk, sit, talk and hear.
- The employee is regularly required to stand, stoop, kneel, crouch or reach.
- The employee must have the ability to occasionally safely lift and/or move a minimum of 25 lbs.
About Grupo Flor:
Grupo Flor is an ecosystem of cannabis companies based in Salinas, California that supports the entire supply chain of cannabis production, from real estate leasing and equipment financing to sound product manufacturing and retail operations. Grupo Flor seeks to elevate and legitimize the cannabis industry by pioneering a new business ecosystem of global companies and brands, and works to build leading cannabis companies that shape the future of the industry. For more information, visit our website here.
EEOC Policy Statement Legal compliance with Americans with Disabilities Act (ADA) and Fair Labor Standards Act (FLSA): We are an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Required)
Work Location: One location
Apply for this job with Grupo Flor
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The Intake Specialist is a medical cannabis dispensary employee who is the first point of contact for all employees, patrons, deliveries, inspections and other visitors to the dispensary. The Intake Specialist has an important role as “the face of Beach Boys” given they are the first person that patients and other patrons will interact with in the dispensary and/or via phone.
The Intake Specialist’s primary responsibilities will include, but are not limited to the following: screening all persons prior to entry, to ensure that they are qualified to enter the dispensary; greeting and checking-in qualified patients; conducting the patient intake process; entering patient data; and collaborating with a Sales Associate to monitor patient flow/maintain the staff to patient ratio on the sales floor. Additional ancillary duties may be assigned by the Manager or Manager on Duty for any given shift.
The successful candidate will be, above all else, honest, reliable and punctual. They will possess outstanding customer service skills, strong work ethic, ability to be effective in a fast-paced work environment, and exceptional organizational skills with attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with Beach Boys from the ground up and has potential for increasing levels of responsibility over time. This position will report directly to the Manager or Manager on Duty for any given shift.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with Beach Boys Cannabis Company - OOB
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Job details
Salary
$13 - $16 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications
Full Job Description
Salary
$13 - $16 an hour
Job Type
Full-time
Number of hires for this role
2 to 4
Qualifications
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Full Job Description
Ohio Cannabis Connection is seeking a Patient Intake Specialist. The job consists of approximately 40 hours per week. The candidate must have excellent customer service skills and good phone etiquette. The ideal candidate is friendly, outgoing, and likes to engage with others. The candidate must be punctual and reliable.
Job duties:
Scheduling and helping patients before, during and after appointment.
Requirements:
Customer service experience required
Call Center experience preferred
Computer skills and data entry experience required
Ability to demonstrate patience and compassion
Ability to work in a fast paced, busy office
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- Yes
Apply for this job with Ohio Cannabis Connection
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Intake Specialist is a medical cannabis dispensary employee who is the first point of contact for all employees, patrons, deliveries, inspections and other visitors to the dispensary. The Intake Specialist has an important role as “the face of Beach Boys” given they are the first person that patients and other patrons will interact with in the dispensary and/or via phone.
The Intake Specialist’s primary responsibilities will include, but are not limited to the following: screening all persons prior to entry, to ensure that they are qualified to enter the dispensary; greeting and checking-in qualified patients; conducting the patient intake process; entering patient data; and collaborating with a Sales Associate to monitor patient flow/maintain the staff to patient ratio on the sales floor. Additional ancillary duties may be assigned by the Manager or Manager on Duty for any given shift.
The successful candidate will be, above all else, honest, reliable and punctual. They will possess outstanding customer service skills, strong work ethic, ability to be effective in a fast-paced work environment, and exceptional organizational skills with attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with Fire on Fore from the ground up and has potential for increasing levels of responsibility over time. This position will report directly to the Manager or Manager on Duty for any given shift.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee Discount
Schedule:
- 8 Hour Shift
- Monday to Friday
- Weekends
Supplemental Pay:
- Tips
Experience:
- Retail Sales: 1 year (Preferred)
- customer service: 2 years (Preferred)
- answering phones: 2 years (Preferred)
- receptionist: 1 year (Preferred)
Language:
- English (Required)
Work Location:
- One location
This Job Is:
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- Open to applicants who do not have a college diploma
Company's website:
- https://weedmaps.com/dispensaries/beach-boys-cannabis-company
Work Remotely:
- No
Apply for this job with Beach Boys Cannabis Company - SoPo
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The PharmLabs brand is a rapidly expanding, multi-state network of ISO 17025 accredited cannabis analytical testing laboratories. Come join the Green Rush!
We are looking for a Sample Intake Specialist to take charge of our front end. PharmLabs is a well established and well-known ISO/IEC 17025:2005 accredited testing laboratory that holds a CA State license.
The incumbent will play a key role ensuring safe products are available to the Nation’s new epicenter of the Green Rush.
Position Summary:
To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Laboratory Director, is responsible for providing general office services to the laboratory staff.
Essential Duties and Responsibilities:
1. Answer incoming calls, determine the purpose of calls and transfer calls
2. Greet walk-in clients
3. Provide proper information about testing to clients
4. Check in all client test samples and input them accurately into LIMS
5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog
6. Assist with integration of test samples and spread-sheet creation for test samples
7. Sending new client welcome emails
8. Adding new client emails to the newsletter distribution list
9. Create the Monthly Newsletter
10. Clean floors, bathroom, dusting and empty trash
11. Track office supplies needed and report to CEO
12. Refill office educational information as needed
13. Take and deliver messages
14. Monitors visitor access to the Laboratory
15. Interacts with visiting vendors
16. Provides on-going support to Laboratory staff
17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed
18. Receives and processes deliveries
19. Drafts correspondence, generates reports and other documents
20. Orders and maintains office supplies
21. Creates and maintains forms necessary to the operation of the Laboratory
22. Ensures reception area is well maintained, neat and clean
23. Performs other duties as assigned
We are looking for someone who has been a previous office manager with cannabis experience and lots of customer service skills.
We are also looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.
Job Type: Full-time
Salary: $16.00 to $19.00 /hour
Experience:
- Customer Service: 2 years (Required)
- Office Manager: 2 years (Preferred)
Education:
- Bachelor's (Preferred)
Location:
- San Diego, CA 92110 (Required)
Work Location:
- One location
Benefits:
- Paid time off
- Other
Schedule:
- Monday to Friday
- Weekends required
- Overtime
- Other
Company's website:
- pharmlabs.com
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
Apply for this job with PharmLabs LLC
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The PharmLabs brand is a rapidly expanding, multi-state network of ISO 17025 accredited cannabis analytical testing laboratories. Come join the Green Rush!
We are looking for a Sample Intake Specialist to take charge of our front end. PharmLabs is a well established and well-known ISO/IEC 17025:2005 accredited testing laboratory that holds a CA State license. PharmLabs Coachella location was the first operating and accredited laboratory in the entire Coachella Valley.
The City of Coachella and the surrounding municipalities in the Coachella Valley are estimated to produce the majority of cannabis and cannabis-derived products for the State of California. The incumbent will play a key role ensuring safe products are available to the Nation’s new epicenter of the Green Rush.
Position Summary:
To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Laboratory Director, is responsible for providing general office services to the laboratory staff.
Essential Duties and Responsibilities:
1. Answer incoming calls, determine the purpose of calls and transfer calls
2. Greet walk-in clients
3. Provide proper information about testing to clients
4. Check in all client test samples and input them accurately into LIMS
5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog
6. Assist with integration of test samples and spread-sheet creation for test samples
7. Sending new client welcome emails
8. Adding new client emails to the newsletter distribution list
9. Create the Monthly Newsletter
10. Clean floors, bathroom, dusting and empty trash
11. Track office supplies needed and report to CEO
12. Refill office educational information as needed
13. Take and deliver messages
14. Monitors visitor access to the Laboratory
15. Interacts with visiting vendors
16. Provides ongoing support to Laboratory staff
17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed
18. Receives and processes deliveries
19. Drafts correspondence, generates reports and other documents
20. Orders and maintains office supplies
21. Creates and maintains forms necessary to the operation of the Laboratory
22. Ensures reception area is well maintained, neat and clean
23. Performs other duties as assigned
We are looking for someone who has been a previous office manager with cannabis experience and lots of customer service skills.
We are also looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.
Job Type: Full-time
Salary: $16.00 to $19.00 /hour
Experience:
- Customer Service: 2 years (Required)
- Office Manager: 2 years (Preferred)
Education:
- Bachelor's (Required)
Location:
- Coachella, CA (Required)
Work Location:
- One location
Benefits:
- Paid time off
- Other
Schedule:
- Monday to Friday
- Day shift
- Other
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with PharmLabs Coachella Valley
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Run front of office and proce applications
Job Types: Part-time, Contract
Apply for this job with Medical Cannabis outreach
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Intake Specialist is a medical cannabis dispensary employee who is the first point of contact for all employees, patrons, deliveries, inspections and other visitors to the dispensary. The Intake Specialist has an important role as “the face of Fire on Fore” given they are the first person that patients and other patrons will interact with in the dispensary and/or via phone.
The Intake Specialist’s primary responsibilities will include, but are not limited to the following: screening all persons prior to entry, to ensure that they are qualified to enter the dispensary; greeting and checking-in qualified patients; conducting the patient intake process; entering patient data; and collaborating with a Sales Associate to monitor patient flow/maintain the staff to patient ratio on the sales floor. Additional ancillary duties may be assigned by the Manager or Manager on Duty for any given shift.
The successful candidate will be, above all else, honest, reliable and punctual. They will possess outstanding customer service skills, strong work ethic, ability to be effective in a fast-paced work environment, and exceptional organizational skills with attention to detail. This entry-level, non-management position offers the opportunity to learn and grow with Fire on Fore from the ground up and has potential for increasing levels of responsibility over time. This position will report directly to the Manager or Manager on Duty for any given shift.
Job Types: Full-time, Part-time
Salary: $15.00 to $16.00 /hour
Experience:
- Retail Sales: 1 year (Required)
- customer service: 2 years (Required)
- answering phones: 2 years (Preferred)
- receptionist: 1 year (Preferred)
Language:
- English (Required)
Additional Compensation:
- Tips
- Store Discounts
Work Location:
- One location
Schedule:
- Monday to Friday
- 8 hour shift
Apply for this job with Fire on Fore
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The PharmLabs brand is a rapidly expanding, multi-state network of ISO 17025 accredited cannabis analytical testing laboratories. Come join the Green Rush! We are looking for a Sample Intake Specialist to take charge of our front end in our San Diego laboratory location.
We are looking for someone who has been a previous office manager with cannabis experience and has years of customer service skills.
Position Summary:
To be responsible for the intake of client test samples to Laboratory Information Management System, as well as, act as an overall receptionist and brand ambassador. Under the general direction of the Laboratory Director, is responsible for providing general office services to the laboratory staff.
Essential Duties and Responsibilities:
1. Answer incoming calls, determine the purpose of calls and transfer calls
2. Greet walk-in clients
3. Provide proper information about testing to clients
4. Check in all client test samples and input them accurately into LIMS
5. Update social media platforms including but not limited to: Facebook, Instagram, Twitter and the PharmLabs Blog
6. Assist with integration of test samples and spread-sheet creation for test samples
7. Sending new client welcome emails
8. Adding new client emails to the newsletter distribution list
9. Create the Monthly Newsletter
10. Clean floors, bathroom, dusting and empty trash
11. Track office supplies needed and report to CEO
12. Refill office educational information as needed
13. Take and deliver messages
14. Monitors visitor access to the Laboratory
15. Interacts with visiting vendors
16. Provides on-going support to Laboratory staff
17. Receives, sorts and distributes mail; prepares outgoing mail and ensures it is mailed
18. Receives and processes deliveries
19. Drafts correspondence, generates reports and other documents
20. Orders and maintains office supplies
21. Creates and maintains forms necessary to the operation of the Laboratory
22. Ensures reception area is well maintained, neat and clean
23. Attends industry events and mixers
24. Performs other duties as assigned
We are looking to fill this key position immediately, so if you meet the below qualifications, submit your resume and cover letter today.
Job Type: Full-time
Salary: $40,000.00 /year
Pay may depend on skills and/or qualifications
Experience:
- customer service: 3 years (Preferred)
- cannabis industry: 1 year (Preferred)
- office management: 2 years (Preferred)
Education:
- Bachelor's (Preferred)
Location:
- San Diego, CA (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
Apply for this job with PharmLabs LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.