Here are 84 cannabis jobs mentioning "customer consultant" in April 2024, at companies like Jushi, Euphora, The Apothecarium, and The Fuego Group, including positions such as Dispensary Customer Consultant, Customer Care Consultant (Budtender), Customer Service Representative - Consultant, and Dispensary Customer Consultant - Part Time.
More than 30+ days
Legendary is seeking both part and full-time Customer Consultants. Customer Consultants are responsible for providing exceptional customer service and education to the customers of Legendary. As a cannabis dispensary we believe it is our responsibility to help inform, guide and support our customers to access the products that best meet their personal needs.
Customer Consultants should ideally have a thorough understanding of cannabis, its major types, and how the variety of products are properly used and consumed, the various chemical compounds found in different cannabis products and responsible dosing. Legendary will provide exceptional training, but a passion for the work and the benefit of cannabis is a must. A positive attitude and exceptional customer service skills are critical. While previous cannabis industry experience is desired, it is not required.
Job Responsibilities
· Act as the first and primary contact for customers representing a welcoming, safe and knowledgeable establishment
· Greet customers and provide necessary levels of support to guide each customer to purchase the products best suited for their needs
· Provide education to customers about the variety of products available, their benefits, consumption methods and proper dosing
· Participate in continued education on cannabis products, industry trends and regulations
· Perform receptionist responsibilities including verifying proper identification and paperwork from customers, data entry and answering phones
· Manage the transaction of sales including collecting payments and verifying contents of sales
· Maintain responsibility for cash register which are reconciled at the end of each shift
· Be thorough in maintaining compliance with all State and Local regulations
· Assist in various dispensary operations including daily cleaning, safety procedures, opening and closing procedures
Basic Qualifications
· Minimum 21 years of age
· One year of cannabis dispensary experience preferred, customer service experience required
· Schedule flexibility to work evenings and weekends
· A commitment to the mission and values of Legendary Organics
· Ability to multi-task and maintain calm is stressful situations
· Exceptional communication and customer service skills
About Legendary Organics
Legendary Organics - Thousand Oaks (Legendary) is the first licensed cannabis dispensary in Thousand Oaks. At Legendary we are focused on serving our patients and customers with the highest level of educational and scientific information in a safe, inviting, and supportive atmosphere. Legendary is more than a provider of high-quality cannabis products. It is organized as a wellness center of trusted, knowledgeable, and professional cannabis ambassadors. We are in business to build a positive trusted reputation that meets the needs of all our patient clientele with safe access to lab tested products and to provide support for the community in which we operate.
Job Types: Full-time, Part-time
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All staff are required to be vaccinated
Experience:
- Cannabis retail: 1 year (Required)
Work Location: One location
Apply for this job with Legendary Organics - Thousand Oaks
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Must have flexibility with scheduling - Days, Nights, Weekends
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE TEAM:
Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.
Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 1500 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brands, Nature’s Remedy, and NuLeaf. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Must have flexibility with scheduling - Days, Nights, Weekends
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Del City, OK 73115: Reliably commute or planning to relocate before starting work (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE TEAM:
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Grover Beach, CA 93433: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Jushi Holding
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant (Part Time) - The Apothecarium Castro
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Legendary is seeking both part and full-time Customer Consultants. Customer Consultants are responsible for providing exceptional customer service and education to the customers of Legendary. As a cannabis dispensary we believe it is our responsibility to help inform, guide and support our customers to access the products that best meet their personal needs.
Customer Consultants should ideally have a thorough understanding of cannabis, its major types, and how the variety of products are properly used and consumed, the various chemical compounds found in different cannabis products and responsible dosing. Legendary will provide exceptional training, but a passion for the work and the benefit of cannabis is a must. A positive attitude and exceptional customer service skills are critical. While previous cannabis industry experience is desired, it is not required.
Job Responsibilities
· Act as the first and primary contact for customers representing a welcoming, safe and knowledgeable establishment
· Greet customers and provide necessary levels of support to guide each customer to purchase the products best suited for their needs
· Provide education to customers about the variety of products available, their benefits, consumption methods and proper dosing
· Participate in continued education on cannabis products, industry trends and regulations
· Perform receptionist responsibilities including verifying proper identification and paperwork from customers, data entry and answering phones
· Manage the transaction of sales including collecting payments and verifying contents of sales
· Maintain responsibility for cash register which are reconciled at the end of each shift
· Be thorough in maintaining compliance with all State and Local regulations
· Assist in various dispensary operations including daily cleaning, safety procedures, opening and closing procedures
Basic Qualifications
· Minimum 21 years of age
· One year of cannabis dispensary experience preferred, customer service experience required
· Schedule flexibility to work evenings and weekends
· A commitment to the mission and values of Legendary Organics
· Ability to multi-task and maintain calm is stressful situations
· Exceptional communication and customer service skills
About Legendary Organics
Legendary Organics - Thousand Oaks (Legendary) is the first licensed cannabis dispensary in Thousand Oaks. At Legendary we are focused on serving our patients and customers with the highest level of educational and scientific information in a safe, inviting, and supportive atmosphere. Legendary is more than a provider of high-quality cannabis products. It is organized as a wellness center of trusted, knowledgeable, and professional cannabis ambassadors. We are in business to build a positive trusted reputation that meets the needs of all our patient clientele with safe access to lab tested products and to provide support for the community in which we operate.
Job Types: Full-time, Part-time
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekend availability
COVID-19 considerations:
All staff are required to be vaccinated
Application Question(s):
- Are you at least 21 years of age?
Education:
- High school or equivalent (Preferred)
Experience:
- cannabis: 1 year (Preferred)
Work Location: One location
Apply for this job with Legendary Organics - Thousand Oaks
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
- Bachelor’s Degree or equivalent in professional and life experience
- Must be authorized to live and work in the U.S.
- Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Must be at least 21 years old
- Must speak/write English proficiently
Preferred Qualifications
- Experience working in the cannabis industry highly desirable
- Experience working in medical services and/or the health & wellness industry highly desirable
- Experience working in retail & customer service experience highly desirable
- Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
- Perform opening and closing duties
- Answer phone calls, promptly return voicemails and email
- Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
- Admin the Zendesk support channels to provide support and customer service to customers
- Ask appropriate questions to assist in customers selection of medicine
- Inform, recommend, select products for guests depending on their individual needs
- Communicate the effects of and different types of cannabis to guests
- Complete guest consultations efficiently and meet service expectations
- Ensure accurate cash handling, and register management
- Communicate customer requests and/or concerns to the Manager
- Ensure strict controls to protect Dispensary assets at the direction of management
- Maintain a positive work environment conducive to trust and respect
- Assist in display maintenance and housekeeping
- Communicate restocking and product needs to inventory assistants as needed
- Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
- Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
- Use discretion with sensitive and confidential security and business information
- Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
- Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
- Stand constantly
- Walk frequently
- Reach and twist/turn with hands and arms
- Climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and/or move up to 20 pounds
- Occasionally lift and/or move up to 50 pounds
- Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
- Competitive Rate of Pay
- Excellent Benefits Package (Health, Dental, Vision & 401K)
- Employee Assistance Program
- Staff Discounts
- Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with RHMT
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium Marina
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Following a conditional offer, a motor vehicle record check will be conducted on all final job candidates for whom driving a motor vehicle is an essential job function.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Must have flexibility with scheduling - Days, Nights, Weekends
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
TLEAF Gallery - Website Manager & Customer Consultant
TLEAF Glass Gallery
Are you passionate about glass art, glassblowers and cannabis culture? Does being a part of a growing company excite you? Are you a proactive individual that takes initiative? Do you enjoy interacting with daily with customers?
If so, you may be the perfect fit as the Website Manager and Customer Consultant at TLeaf Gallery. This role requires managing our website or online store and also working the show floor consulting with customers. Below we seperate and explain both roles in this position.
The primary duty of a Website Manager is to work on and maintain our company website to be the best version possible. Our company is currently overdoing an online store overhaul so the beginnings of this position will also include establishing the new website. Some general responsibilities of a Website Manager include the following:
- Building and Establishing the new site.
- General Website Maintenance.
- Looking for and suggesting ongoing ways to improve the website experience.
- Growing online revenue by analyzing site performance and suggesting changes accordingly.
- Online store inventory maintenance.
The primary duty of a Customer Consultant is to connect clients to products and services through a superior & personable customer experience. Some general responsibilities of a Customer Consultant include the following:
- Introducing new clients into the establishment.
- Staying up to date about our range of product and services.
- Explaining to customers in detail products and services.
- Listening to customer, relating with them and making recommendations catered to them based on their needs.
- Explaining the benefits and functions of products, uses, maintenance, best practices, and more.
- Processing payments, operating register and checking out customers.
- Promoting special sales, offers and awareness of store loyalty program.
- General business maintenance, cleaning and organization.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Store is sanitized daily from terminals to general store surfaces.
Application Question(s):
- Why are you the best candidate for this position?
Education:
- High school or equivalent (Required)
Experience:
- Retail sales: 1 year (Preferred)
- E-commerce: 1 year (Required)
Work Location: One location
Apply for this job with TLEAF Glass Gallery
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
High School diploma or General Education Development (GED) required- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations
Apply for this job with Euphora
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Customer Service Representative
At Juva we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We are deeply and actively committed to the communities we serve. Our team includes professionals who are top of their fields. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products. Our well-established company is growing rapidly and we are adding to our team of professionals and specialists.
This position is customer service representative. The position requires the ability to be self-motivated and customer-focused. Our entrepreneurial spirit and vision in directing business functions will assist our organization with increasing staff productivity while fostering a world class guest experience, working within the community and meeting business objectives.
Responsibilities for Customer Service Representative:
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient beginning to end; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Adhere to company Standard Operating Procedures
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
- Provide effective feedback, training, and oversight of direct reports in areas of customer service, standard operating procedures and best practices.
- Coordinate all rework projects for efficient use of resources, time, and cost.
- Schedule incoming and outgoing logistics
- Proven ability to implement process improvement initiatives and deliver results
- Outstanding leadership, organizational, multitasking, and problem-solving skills
- Strong decision-making skills
- Collaborate with dispatch and inventory management to identify potential order fulfillment issues
- Make recommendations and process improvements
- Developing and implementing growth strategies
- Excellent communications skills, both written and verbal
- Bilingual a bonus
Requirements for Customer Service Representative:
- 3 years of previous customer service experience in a relevant area such as call center, customer service or dispatch
- Industry experience in cannabis delivery or other app-based delivery to consumers; product knowledge is going to be a big part of this. Needs to be able to provide 1-on-1 consultations with customers and be able to provide recommendations based on conditions.
- Associate degree is highly preferred
- Thrives on juggling conflicting priorities
- Experience working with a broad base of customers
- Desire to develop and grow in the Customer Service Representative role
- Good knowledge of different business functions
- Excellent communication skills, good interpersonal skills
- Highly organized, Meticulous attention to detail.
- Enthusiastic, proactive and self-motivated, with a keen desire to grow alongside the company
- Proven to be accountable, self-motivated, and solution-oriented;
- Ability to work collaboratively across functions, work independently, and take initiative;
- Creative thinking and flexibility – ability to multitask and handle pressure in a fast-paced environment;
- Strong work ethic, communication, interpersonal and presentation skills;
- Ability to build strong working relationships at all levels within the organization;
- Strong organizational and time management skills: ability to work on multiple projects simultaneously that are deadline-sensitive and detail-oriented;
- Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint.
General:
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations;
Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work. Juva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Application Question(s):
- Why does this job interest you?
- Are you familiar with cannabis products?
Experience:
- Customer Service: 3 years (Preferred)
Work Location: One location
Apply for this job with Juva Life
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Delivery Driver/Customer Care Consultant - The Apothecarium SOMA
RHMT
About The Apothecarium:
The Apothecarium has carefully cultivated a work environment in which our team members are constantly challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us.
In return, we provide comprehensive training programs and development and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the richness that our employees bring to our team through their external pursuits, hobbies, and interests.
We raise our bar high at The Apothecarium in order to set the example of what a cannabis dispensary should be. That standard is one of the keys to our success and one of the many reasons why people wish to work here.
Summary:
We are looking for professional and efficient Customer Care Consultant/Drivers to serve all San Francisco customers and neighborhoods. The Apothecarium is a professional cannabis dispensary with a national reputation for excellence. Our Customer Care Consultant/Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls. Customer Care Consultant/Drivers must love navigating the busy streets of San Francisco while representing The Apothecarium in a professional manner. Customer Care Consultant/Drivers will also be tasked with processing, packing orders for delivery, routing and operating dispatch software as well as consulting in-store when necessary.
Essential Job Duties and Responsibilities:
-
Provide excellent customer service
-
Communicate professionally and regularly with Team Members and Retail Managers
-
Drive and deliver products from The Apothecarium to customers in our delivery territory
-
Obey all local, state and federal traffic and driving laws
-
Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements
-
Prepare delivery vehicle for operation by inspecting general condition; check vehicle for damage and communicate any concerns to your supervisor
-
Process, package and label orders in preparation for delivery
-
Maintain delivery manifests and required Bureau of Cannabis Control documentation
-
Maintain an accurate delivery and tip log
-
Obtain precise payment for product by accepting cash or debit cards/Aeropay
-
Ensure accurate cash handling, and register management
-
Operate delivery dispatch software
-
Facilitate communication to our delivery members via iOS devices
-
Route and dispatch Customer Care Consultant/Drivers for deliveries
-
Maintain product knowledge and share that knowledge with members and co-workers
-
Inform, recommend, and select products for customer in-store depending on their individual needs
-
Communicate the effects of and different types of cannabis to members
-
Address and resolve customer complaints; escalate service issues in an expedient manner
-
Assist with the housekeeping, cleaning, car maintenance, and upkeep of delivery vehicles
-
Assist in opening and closing delivery order processing areas daily
-
Maintain iOS devices and other necessary hardware
-
Maintain strict confidentiality with customer information
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
-
Ability to safely operate a motor vehicle
-
Ability to manage time well
-
Basic math skills for Point of Sale (POS) system and proficiency with cash and card handling
-
Basic computer and information technology skills
-
Ability to respectfully communicate with other team members and customers in all situations
-
Ability to adhere to the highest customer service with staff and the public at all times
-
Ability to maintain high standards in a fast paced, constantly evolving environment
-
Ability to communicate clearly and effectively in all situations
-
Possess a high level of organization, patience, and flexibility
-
Knowledgeable on strains, genetics, growing and effects of cannabis and medication
-
Demonstrated passion to serve the cannabis community and local neighborhoods
Required Education and Experience:
-
Prior delivery experience. Previous delivery experience in SF highly desirable (1 year)
-
Prior customer service experience. Experience working in the cannabis industry, retail, and/or hospitality industry highly desirable (1 year)
-
Must be at least 21 years old
-
Valid California Driver’s License and clean driving record
-
Bachelor’s Degree or equivalent in professional and life experience
-
Must be able to pass a criminal background check
-
Must be authorized to live and work in the U.S.
Physical Requirements:
-
Must sit and stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl
-
Ability and license to operate a motor vehicle, follow all traffic laws, read and comprehend traffic signs
-
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds
-
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Work Environment:
-
Works primarily in a company vehicle, and occasionally in a busy retail environment. Execute deliveries in San Francisco using a company vehicle amidst traffic, pedestrians, construction, etc.
-
This position is primarily located at 527 Howard St. San Francisco, however, may require traveling to other office locations or off-site meetings as required by the job.
Compensation and Benefits:
-
Competitive Rate of Pay
-
Excellent Benefits Package (Health, Dental, Vision & 401K)
-
Employee Assistance Program
-
Staff Discounts
-
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with RHMT
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Security Customer Care Associates are responsible for maintaining a safe and secure environment for our employees and customers by actively monitoring the premises to detect and prevent theft or violence. In addition, this role will provide excellent customer service and assist in verifying, identifying and checking in members. Security Customer Care associates will maintain cleanliness throughout the facility and outside the premises while on duty.
Basic Qualifications
- BSIS Issued California Guard Card
- At least 1-year experience as a security guard or other relevant position
- Basic computer and information technology skills
- Knowledge of public safety and security procedures
- Professional appearance and reliable
- Must be able to stand for long periods of time
Essential Job Duties and Responsibilities
- Monitor premises and maintain a safe and secure environment
- Respond quickly to de-escalate situations
- Maintain presence to deter theft and violence
- Provide excellent customer service
- Verify IDs and assist in the check-in process
- Ability and willingness to work flexible hours including evenings, weekends, and some holidays to meet the needs of the business
- Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
- Maintain a positive work environment conducive to trust and respect
- Maintains strictest confidentiality in compliance with HIPAA guidelines
- Perform other related work as required
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirement
- Stand constantly
- Walk frequently
- Reach and twist/turn with hands and arms
- Climb or balance and stoop, kneel, crouch or crawl
- Frequently lift and/or move up to 20 pounds
- Occasionally lift and/or move up to 50 pounds
- Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
- Competitive Rate of Pay
- Excellent Benefits Package (Health, Dental, Vision, Life & 401K)
- Employee Assistance Program
- Staff Discounts
- Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with RHMT
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium Marina
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Consultant/Delivery Driver - The Apothecarium SOMA
The Apothecarium
About The Apothecarium:
The Apothecarium has carefully cultivated a work environment in which our team members are constantly challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us.
In return, we provide comprehensive training programs and development and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the richness that our employees bring to our team through their external pursuits, hobbies, and interests.
We raise our bar high at The Apothecarium in order to set the example of what a cannabis dispensary should be. That standard is one of the keys to our success and one of the many reasons why people wish to work here.
Summary:
We are looking for professional and efficient Customer Care Consultant/Drivers to serve all San Francisco customers and neighborhoods. The Apothecarium is a professional cannabis dispensary with a national reputation for excellence. Our Customer Care Consultant/Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls. Customer Care Consultant/Drivers must love navigating the busy streets of San Francisco while representing The Apothecarium in a professional manner. Customer Care Consultant/Drivers will also be tasked with processing, packing orders for delivery, routing and operating dispatch software as well as consulting in-store when necessary.
Essential Job Duties and Responsibilities:
Provide excellent customer service
Communicate professionally and regularly with Team Members and Retail Managers
Drive and deliver products from The Apothecarium to customers in our delivery territory
Obey all local, state and federal traffic and driving laws
Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements
Prepare delivery vehicle for operation by inspecting general condition; check vehicle for damage and communicate any concerns to your supervisor
Process, package and label orders in preparation for delivery
Maintain delivery manifests and required Bureau of Cannabis Control documentation
Maintain an accurate delivery and tip log
Obtain precise payment for product by accepting cash or debit cards/Aeropay
Ensure accurate cash handling, and register management
Operate delivery dispatch software
Facilitate communication to our delivery members via iOS devices
Route and dispatch Customer Care Consultant/Drivers for deliveries
Maintain product knowledge and share that knowledge with members and co-workers
Inform, recommend, and select products for customer in-store depending on their individual needs
Communicate the effects of and different types of cannabis to members
Address and resolve customer complaints; escalate service issues in an expedient manner
Assist with the housekeeping, cleaning, car maintenance, and upkeep of delivery vehicles
Assist in opening and closing delivery order processing areas daily
Maintain iOS devices and other necessary hardware
Maintain strict confidentiality with customer information
Additional Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills and Abilities:
Ability to safely operate a motor vehicle
Ability to manage time well
Basic math skills for Point of Sale (POS) system and proficiency with cash and card handling
Basic computer and information technology skills
Ability to respectfully communicate with other team members and customers in all situations
Ability to adhere to the highest customer service with staff and the public at all times
Ability to maintain high standards in a fast paced, constantly evolving environment
Ability to communicate clearly and effectively in all situations
Possess a high level of organization, patience, and flexibility
Knowledgeable on strains, genetics, growing and effects of cannabis and medication
Demonstrated passion to serve the cannabis community and local neighborhoods
Required Education and Experience:
Prior delivery experience. Previous delivery experience in SF highly desirable (1 year)
Prior customer service experience. Experience working in the cannabis industry, retail, and/or hospitality industry highly desirable (1 year)
Must be at least 21 years old
Valid California Driver’s License and clean driving record
Bachelor’s Degree or equivalent in professional and life experience
Must be able to pass a criminal background check
Must be authorized to live and work in the U.S.
Physical Requirements:
Must sit and stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl
Ability and license to operate a motor vehicle, follow all traffic laws, read and comprehend traffic signs
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Work Environment:
Works primarily in a company vehicle, and occasionally in a busy retail environment. Execute deliveries in San Francisco using a company vehicle amidst traffic, pedestrians, construction, etc.
This position is primarily located at 527 Howard St. San Francisco, however, may require traveling to other office locations or off-site meetings as required by the job.
Compensation and Benefits:
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
High School diploma or General Education Development (GED) required- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
High School diploma or General Education Development (GED) required- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium SOMA
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
zg1xLDWMvz
Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Sauget, IL: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Jushi Holding
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
THE TEAM:
Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.
Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.
WHAT YOU WILL DO:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of the sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons, and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years experience with customer service in retail.
- Excellent computer, mathematical, language, and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances..
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability
Experience:
- Inventory control: 1 year (Preferred)
Work Location: One location
Apply for this job with Beyond/Hello, Jushi Holding Inc
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Part Time Customer Care Consultant - The Apothecarium Capitola
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Following a conditional offer, a motor vehicle record check will be conducted on all final job candidates for whom driving a motor vehicle is an essential job function.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Grover Beach, CA 93433: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Jushi Holding
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Palm Springs, CA 92264: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Jushi Holding
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Job Type: Part-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Grover Beach, CA 93433: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Jushi Holding
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Must have flexibility with scheduling - Days, Nights, Weekends
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
SENIOR CUSTOMER CONSULTANT
This is your chance to be at the forefront of leading the charge to make Jushi the standard in multi-state cannabis operations. We are seeking a Senior Customer Consultant who will partner with the Dispensary Manager and Shift Supervisors to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Senior Customer Consultant will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Senior Customer Consultant should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.
THE TEAM:
We identify, evaluate, and acquire U.S.-based cannabis operations within each state to vertically integrate, produce, and distribute medical-grade cannabis formulations in the United States offering patients and customers premium, high-grade cannabis and related products.
WHAT YOU WILL DO:
- Follow and uphold established policies for sales and customer service to ensure customer satisfaction
- Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
- Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
- Assist Customer Consultants in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
- Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for customers
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Support for open communication with the management team and other coworkers
- Reporting of team member issues or customer situations
- End of day daily update e-mails
- Opening and closing duties
- Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations
- Lead in the onboarding and training of new Customer Consultants in partnership with the Store Manager
WHAT WE ARE LOOKING FOR:
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
- Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
- Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals
- High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
- Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling
- Ability to constantly perform desk-based computer tasks
- Frequent sitting and standing required
- Occasional standing/walking, reaching/working above shoulders, grasping light/fine manipulation, grasping forcefully, using a telephone, sorting/filing paperwork or parts, lifting/carrying/pushing/pulling objects that weigh up to 25 pounds
- Occasional twisting/bending/stooping/squatting/kneeling/crawling
- Must be able to work a flexible schedule to include weekends and holidays
- Ability to complete any needed assistance including oversight and coverage outside of the assigned region as required
- Ability to work in an environment with moderate to loud noise level
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Dispensary Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Customer Consultant is primarily responsible for aiding customers through concierge-level service. The Dispensary Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the customer and member benefits, discounts, coupons and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and designated timelines meet compliance goals.
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Occasionally perform desk-based computer tasks
- Frequently stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Service Representative
At Juva we are building a great place to work, shop and invest in cannabis. Our mission is to provide patients with the highest quality, safest cannabis medicine possible. We're able to deliver consistent value to employees, patients, and investors because of the values that drive our work - how we do business and why. We are deeply and actively committed to the communities we serve. Our team includes professionals who are top of their fields. We are a team of best-in-class executives and staff from within and outside the industry who share a passion for advancing cannabis products. Our well-established company is growing rapidly and we are adding to our team of professionals and specialists.
This position is customer service representative. The position requires the ability to be self-motivated and customer-focused. Our entrepreneurial spirit and vision in directing business functions will assist our organization with increasing staff productivity while fostering a world class guest experience, working within the community and meeting business objectives.
Responsibilities for Customer Service Representative:
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient beginning to end; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Adhere to company Standard Operating Procedures
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
- Provide effective feedback, training, and oversight of direct reports in areas of customer service, standard operating procedures and best practices.
- Coordinate all rework projects for efficient use of resources, time, and cost.
- Schedule incoming and outgoing logistics
- Proven ability to implement process improvement initiatives and deliver results
- Outstanding leadership, organizational, multitasking, and problem-solving skills
- Strong decision-making skills
- Collaborate with dispatch and inventory management to identify potential order fulfillment issues
- Make recommendations and process improvements
- Developing and implementing growth strategies
- Excellent communications skills, both written and verbal
- Bilingual a bonus
Requirements for Customer Service Representative:
- 3 years of previous customer service experience in a relevant area such as call center, customer service or dispatch
- Industry experience in cannabis delivery or other app-based delivery to consumers; product knowledge is going to be a big part of this. Needs to be able to provide 1-on-1 consultations with customers and be able to provide recommendations based on conditions.
- Associate degree is highly preferred
- Thrives on juggling conflicting priorities
- Experience working with a broad base of customers
- Desire to develop and grow in the Customer Service Representative role
- Good knowledge of different business functions
- Excellent communication skills, good interpersonal skills
- Highly organized, Meticulous attention to detail.
- Enthusiastic, proactive and self-motivated, with a keen desire to grow alongside the company
- Proven to be accountable, self-motivated, and solution-oriented;
- Ability to work collaboratively across functions, work independently, and take initiative;
- Creative thinking and flexibility – ability to multitask and handle pressure in a fast-paced environment;
- Strong work ethic, communication, interpersonal and presentation skills;
- Ability to build strong working relationships at all levels within the organization;
- Strong organizational and time management skills: ability to work on multiple projects simultaneously that are deadline-sensitive and detail-oriented;
- Proficient in Microsoft Office, specifically Word, Excel, Outlook, PowerPoint.
General:
Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on state marijuana licensing regulations;
Our employees receive PTO, paid Sick Leave, medical, dental, vision and other leave benefits as part of our highly competitive compensation package. Join us as we build a great place to work. Juva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Application Question(s):
- Why does this job interest you?
- Are you familiar with cannabis products?
Experience:
- Customer Service: 3 years (Preferred)
Work Location: One location
Apply for this job with Juva Life
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
THE TEAM:
Founded in 2018 and headquartered in Boca Raton, Florida, Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that is setting a new standard for a sophisticated, data-driven, modern cannabis experience.
Since its founding in 2018, Jushi has grown from just a handful of people with an idea to more than 900 employees strong. The Company has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio, and has been named one of the top five cannabis companies to work for by Cannabis Business Times.
The Company operates more than two dozen retail locations across the country under the retail brand, BEYOND / HELLO™ as well as under the recently acquired brand, Nature’s Remedy. The Company provides an unparalleled in-store experience, coupled with online reservations and in-store express pickup.
Each day, Jushi team members continue to grow, cultivate, process and manufacture a comprehensive suite of cannabis brands under the names: The Bank, The Lab, Tasteology, Nira + Medicinals and Sèche, which are addressing a wide variety of consumer and patient needs across multiple states.
WHAT YOU WILL DO:
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of the sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons, and promotions, encouraging memberships for guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years experience with customer service in retail.
- Excellent computer, mathematical, language, and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI:
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Jushi is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium Marina
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
High School diploma or General Education Development (GED) required- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
Constantly perform desk-based computer tasks- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium SOMA
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
· Pay: $11.00 - $13.00 per hour
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Tulsa, OK 74133: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
· Pay: $11.00 - $13.00 per hour
Additional Compensation:
· Tips
· Employee discounts
Job Type: Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Euphora - Customer Care Consultant
Who We Are:
We are an exclusive medical marijuana retailer specializing in a variety of unparalleled herbal remedies including cannabis, kratom and nutraceuticals. We are a fast-growing company, currently operating five retail locations, with additional locations planned throughout the state. Our goal is to inspire our communities, through transforming “minds” with education, “bodies” with high quality products, and “spirits” through alternative therapies that promote well-being. As a distinguished leader in the wellness space, we are committed to being ethical and respectful stewards of our products and patients.
Who You Are:
Your ability to connect with people is what drives you. You champion the wellness movement and believe in changing lives through immersing yourself in the medicinal cannabis community. You embody our mission and understand your role in creating positive outcomes for our patients.
You are passionate about people and it shows. You are a sales professional who is authentic, loves learning and educating. You are intentional about creating a “wow” experience for every Euphora customer.
Glimpse Into Your Day:
· You create relationships with every guest to generate excitement about our values, product and community with the goal of consistently exceeding expectations.
· You are knowledgeable and up to date on products, sales priorities, new product/vendor roll-outs and able to execute guest-facing education and sales initiatives on the retail floor.
· You connect with guests effortlessly, offering knowledge and experience through a consultative sales approach to upsell and cross-sell relevant and effective products.
· You understand the value of customer loyalty and encourage guests to join and participate in the Euphora loyalty program.
· Attention to detail is required to ensure an accurate and timely check-out process through the POS (point of sale) system utilizing digital scales, label printers, and barcode scanners.
· You share customer feedback with management and team members regarding products, requests, and their service experience in the store.
· You take pride in the look, feel, and presentation of the store and actively maintain a clean and welcoming space for guests and team members.
· Under the direction of store management, you perform and complete projects, execute duties, and complete assignments as required.
· You follow State and Federal regulatory and health guidelines to ensure compliance.
Your Solid Attributes:
· You have a passion for customer service and delivering an exceptional experience to each guest
· You are excited by sales challenges and are driven to meet and exceed team sales goals
· You take ownership of your education and product knowledge to improve your confidence while consulting with guests
· You work well within a team environment and also independently
· You exude confidence and have a passion for wellness and helping others
· You are proactive in developing your client base both in and out of the store
Position Requirements:
· Must have flexibility with scheduling - Days, Nights, Weekends
· Minimum 21 years of age
· Background Check Required
· Physical Requirements consist of standing for long periods of time and moderate lifting
· High School Diploma or Equivalent
· Highly sales driven and service oriented
Pay Frequency:
· Twice monthly
· Job Types: Full-time, Part-time
Additional Compensation:
· Tips
· Employee discounts
Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Euphora
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$12 - $15 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
Customer Service: 1 year (Preferred)
Sales: 1 year (Preferred)
Day Shift (Preferred)
Night Shift (Preferred)
US work authorization (Preferred)
Full Job Description
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends
Experience:
- Customer Service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- Fully Remote
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
Work Remotely:
- Yes
COVID-19 Precaution(s):
- Remote interview process
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$14 - $18 an hour
Job Type
Full-time
Part-time
Number of hires for this role
10+
Qualifications
Customer Service: 2 years (Required)
High school or equivalent (Preferred)
Full Job Description
North Coast is seeking budtender/customer consultants passionate about the cannabis industry, with a basic knowledge of different types of cannabis products. We are looking for someone who works well with others, has a flexible work schedule and comfortable in a fast-paced environment. You must have at least two years retail experience,comfortable handling money and experienced with a point of sale system.Related keywords: customer service, banking, us bank, bank
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends
COVID-19 considerations:All customers are required to wear masks, curbside pick up is available. Common surfaces are sanitized regularly
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Required)
Work Location:
- One location
Paid Training:
- Yes
Management:
- Store Manager
- Assistant Manager
Typical start time:
- 9AM
Typical end time:
- 9PM
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Company's website:
- NORTHCOASTPROVISIONS.COM
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with North coast provisions Sault Saint Marie
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$3,000 a month
Job Type
Full-time
Part-time
Full Job Description
We are searching for a part-time customer consultant for our Cannabis Consultancy in Southwest Washington DC who will consult with clients, package orders, deliver orders, and package materials. Be aware, this is not for you if you are: looking to build your own company or only looking for a part-time gig.
This position requires 40-50 hours a week of availability.
Employee benefits
-
Starting fixed salary: 3,000 USD per month - Free cannabis to try, test, and taste
- Promotion opportunities for the right candidate
- Full-time position
Here's link a to our website: www.202bayside.com
- Premium level of customer service.
- Reliable car or transportation
- High degree of trustworthiness
- You will need to work full time in our office in Washington DC.
- You need to be able to work autonomously without being supervised.
- You need to be able to remain calm in stressful situations.
- You're not in for the short run and want to commit for at least two years working for us.
- You want to be part of something bigger. You have a very high degree of loyalty and the ability to work in a team.
- You possess healthy self-confidence and have a strong, positive mindset.
- You need to learn extremely fast and be 100% coachable.
- You possess the typical virtues: Discipline, punctuality, reliability, and precise working.
Application Process
To apply for this position, please send us your CV.
We would like to thank all the applicants for their interest. We will contact only candidates who match the profile we are looking for. Thank you for your understanding.
Apply for this job with 202 Bayside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$12 - $15 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
Experience:Call Center, 1 year (Preferred)
Customer Service, 1 year (Preferred)
Education:High school or equivalent (Preferred)
Work authorization:United States (Required)
Full Job Description
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends
Experience:
- Call Center: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Work authorization:
- United States (Required)
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Care Consultant - The Apothecarium Marina
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Customer Care Consultants primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Experience:call center, 1 year (Required)
customer service, 1 year (Required)
Work authorization:United States (Required)
Full Job Description
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- call center: 1 year (Required)
- customer service: 1 year (Required)
Work authorization:
- United States (Required)
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$12 - $15 an hour
Job Type
Full-time
Full Job Description
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- call center: 1 year (Required)
- customer service: 1 year (Required)
Work authorization:
- United States (Required)
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- Call Center: 1 year (Required)
- customer service: 1 year (Required)
Education:
- High school or equivalent (Required)
Work authorization:
- United States (Required)
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- Call Center: 1 year (Required)
- customer service: 1 year (Required)
Education:
- High school or equivalent (Required)
Work authorization:
- United States (Required)
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Apothecarium Capitola - Customer Care Consultant
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Must be able to pass a criminal background check
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
Apply for this job with The Apothecarium
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Apothecarium Capitola - Customer Care Consultant
The Apothecarium
About The Apothecarium
The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.
The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.
Work Environment & Culture
The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.
About This Role
Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.
Basic Qualifications
Bachelor’s Degree or equivalent in professional and life experience
Must be authorized to live and work in the U.S.
Must be able to pass a criminal background check
Must be at least 21 years old
Must speak/write English proficiently
Preferred Qualifications
Experience working in the cannabis industry highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Experience working in retail & customer service experience highly desirable
Experience working in medical services/health & wellness industry highly desirable
Essential Job Duties and Responsibilities
Perform opening and closing duties
Answer phone calls, promptly return voicemails and email
Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
Admin the Zendesk support channels to provide support and customer service to customers
Ask appropriate questions to assist in customers selection of medicine
Inform, recommend, select products for guests depending on their individual needs
Communicate the effects of and different types of cannabis to guests
Complete guest consultations efficiently and meet service expectations
Ensure accurate cash handling, and register management
Communicate customer requests and/or concerns to the Manager
Ensure strict controls to protect Dispensary assets at the direction of management
Maintain a positive work environment conducive to trust and respect
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Use discretion with sensitive and confidential security and business information
Maintains strictest confidentiality in compliance with HIPAA guidelines
Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Employees work in a busy retail store with moderate to high noise levels.
Physical Requirements
Stand constantly
Walk frequently
Reach and twist/turn with hands and arms
Climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds
Occasionally lift and/or move up to 50 pounds
Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Compensation and Benefits
Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)
Employee Assistance Program
Staff Discounts
Commuter Benefits (partially company sponsored)
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.
The Apothecarium is an Equal Opportunity Employer
The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Application Process:
Please visit our careers page at:
www.apothecarium.com
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About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
*
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- Call Center: 1 year (Required)
- customer service: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Apply for this job with The Fuego Group
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
-
Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Powered by JazzHR
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
Powered by JazzHR
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Consultant/Budtender/Customer Service
Elemental Wellness Center
Medical Cannabis Consultant - San Jose
Elemental Wellness Center is a fast-paced yet congenial and warm work environment. This is an entry level position within the growing cannabis industry. The Medical Cannabis Consultant is responsible for providing a compassionate, quality, knowledgeable experience to our members.
We Require:
- Two years of retail experience
- Cash register knowledge
- Cannabis knowledge, desired
Job Type: Full-time
Pay: $16.00 per hour
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Communication method(s) used:
- Phone
- In person
Apply for this job with Elemental Wellness Center
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Minimum of 2 years' experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
BUDTENDER / STORE MANAGER / CUSTOMER CONSULTANT
Posh Green is a new dispensary opening up in the Bayview in San Francisco. It is a woman-owned social equity dispensary and we excited to hire someone with exceptional customer service skills that is ready to learn on the job.
We are looking for budtenders, managers, and customer consultants who are patient, detail-oriented, professional, and willing to grow their career with a new company.
COVER LETTER REQUIRED (500 word or less)
1. What sets you apart from other candidates applying?
2. What got you excited about this position?
Job Responsibilities
- Full to part-time employment available
- Entering sales transactions through a tablet-based point-of-sale system
- Packing and organizing orders to be ready for pick up
- Handling cash safely and providing accurate change during sales transactions with customers
- Provide professional and safe service to customers during this time
- Communicating effectively and making new customers feel welcome and taken care of
- Organizing Inventory as needed and performing daily, routine tasks to make the sales process more efficient.
Your Skills
- Must be 21+
- Proficient in Gmail, Gsuite, iPad iOS, and basic computer skills
- Retail experience preferred, especially in the cannabis industry
- Personable, punctual, and willing to learn new tasks daily
- Exceptional at counting money quickly
- Genuine respect and general knowledge of the medicinal properties of cannabis
- Ability to stand for duration of the shift and lift up to 20lbs
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Additional Compensation:
- Tips
Work Location:
- One location
Benefits:
- None
Hours per week:
- 10-19
- 20-29
- 30-39
Paid Training:
- Yes
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Schedule:
- Monday to Friday
- Day shift
- 8 hour shift
Company's website:
- poshgreencollective.com
Work Remotely:
- No
Apply for this job with Posh Green
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
-
Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Minimum of 2 years' experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Minimum of 2 years' experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY
Cure s mission is to help our patients discover their cure. The company is focused on patient access to top quality and compassionately priced medicine. Our employees deliver on this mission by modeling our values, demonstrating genuine compassion for our patients, focusing on continually improving our operation, while meeting and exceeding our stringent compliance standards.
ROLE SUMMARY/OBJECTIVE
The Retail Patient Consultant (PC) position s primary responsibility is to provide friendly, professional and compassionate customer service to our patients. The key responsibilities are to check-in patients and verify their identification, complete accurate and compliant transactions and fulfillment of patient orders, and by providing extraordinary customer service.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Act as the front-line, first impression for Cure ensuring our mission, vision and values are conveyed to our patients
- Provide friendly, professional, and compassionate customer service to our patients
- Answer phones in a welcoming and pleasant manner while providing resources or information to fulfill patient needs
- Pick and fill patient orders accurately and efficiently based on the patient s consultation
- Utilize resources and tools to develop and continue ongoing knowledge of medical marijuana, compliance and customer service needs
- Complete and maintain timely, accurate sales transactions with correct cash handling
- Managing time and respecting protocol and compliance under fast-paced retail conditions
- Learn and be able to successfully operate Pennsylvania s web-based seed-to-sale tracking system MJ Platform
- Show up to each shift on time
- Follow/adhere to Cure's Values and Mission
- Maintain cleanliness and organization of the dispensary
COMPETENCIES
- Regulatory Compliance
- Patient-focused
- Integrity and trust
- Compassion and listening
- Approachability
- Communication skills
- Teamwork
SUPERVISORY RESPONSIBILITY
None
WORK LOCATION
Oklahoma City, OK
WORK ENVIRONMENT
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers to manipulate products and equipment. The employee may be required to stand for a full shift. Other requirements include walking, squatting, kneeling, bending or driving. This position requires frequent repetitive motions and long periods of standing/sitting.
PHYSICAL DEMANDS
The physical demands and responsibilities described here are representative of those are met by an employee to successfully perform the job. This position is very active and requires prolonged standing, sitting, and walking for the duration of the shift. This position requires the ability to lift/push/pull up to 30 pounds.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time non-exempt position in a dispensary open seven days per week. Rotating shifts as well as holiday, weekends and work during inclement weather may be required. This position reports to the Dispensary Manager.
TRAVEL
None
REQUIRED EDUCATION AND EXPERIENCE
- High school diploma or GED is required
- 2-4 years of retail and/or service experience is required
- Cannabis knowledge is a plus
- Cash handling experience is required
- Bilingual Spanish is a plus
- Must be 21 years of age or older
- Ability to maintain and pass Pennsylvania Department of Health background check
ADDITIONAL ELIGIBILITY QUALIFICATIONS
All candidates must successfully pass a background check.
SALARY & BENEFITS
Salary is commensurate with skills and experience. Cure offers a competitive benefits package including a variety of medical, dental, vision, and retirements options. The company also offers paid time off based on tenure and job level.
AAP/EEO STATEMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cure provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, gender identification, or genetics. In addition to federal law requirements, Cure complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Apply for this job with Oklahoma
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
THE OPPORTUNITY
The Customer Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Customer Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Customer Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
-
Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor's degree in any field preferred
- Minimum of 2 years' experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
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Job Description:
Do you live in Las Vegas? If so, would you like to work from home as a remote Lead Consultant/Customer Service Experience Representative?
We are looking for upbeat, tech-savvy, friendly Consultants that enjoy educating and assisting customers about the cannabis industry.
We are a Customer Service/Marketing and Lead Generation call center that connects patients/consumers to cannabis delivery services in their area. We are looking fill positions for remote Consultants/Customer Experience Representatives, Leads and even a Manger to lead a remote team! We offer flexible schedules, in-depth training, and ongoing cannabis education.
Background in Customer Service/Call Center Representative is a plus! Must have an upbeat demeanor and the ability to convey information in a coherent and articulate manner.
To be a remote Consultant, you simply need a desktop computer and a high-speed internet connection. We will provide you with a VOIP phone, all software, and training.
To apply please go to this link:
https://www.cognitoforms.com/FuegoNetworx/CustomerServiceQA
Job Types: Full-time, Part-time
Job Type: Full-time
Salary: $15.00 /hour
Job Type: Full-time
Salary: $15.00 /hour
Experience:
- Call Center: 3 years (Preferred)
- customer service: 3 years (Preferred)
Education:
- Associate (Preferred)
Work Location:
- Fully Remote
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description:
Do you live in Las Vegas? If so, would you like to work from home as a remote Phone Consultant/Customer Service Experience Representative?
We are looking for upbeat, tech-savvy, friendly Consultants that enjoy educating and assisting customers about the cannabis industry.
We are a Customer Service/Marketing and Lead Generation call center that connects patients/consumers to cannabis delivery services in their area. We are looking fill positions for remote Consultants/Customer Experience Representatives, Leads and even a Manger to lead a remote team! We offer flexible schedules, in-depth training, and ongoing cannabis education.
Background in Customer Service/Call Center Representative is a plus! Must have an upbeat demeanor and the ability to convey information in a coherent and articulate manner.
To be a remote Consultant, you simply need a desktop computer and a high-speed internet connection. We will provide you with a VOIP phone, all software, and training.
To apply please go to this link:
https://www.cognitoforms.com/FuegoNetworx/CustomerServiceQA
Job Types: Full-time, Part-time
Job Type: Full-time
Salary: $12.50 /hour
Job Type: Full-time
Salary: $12.50 /hour
Experience:
- Call Center: 3 years (Preferred)
- customer service: 3 years (Preferred)
Education:
- Associate (Preferred)
Work Location:
- Fully Remote
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description:
Do you live in Las Vegas? If so, would you like to work from home as a remote Phone Consultant/Customer Service Representative Manager?
We are looking for upbeat, tech-savvy, friendly Consultants that enjoy educating and assisting customers about the cannabis industry.
We are a Customer Service/Marketing and Lead Generation call center that connects patients/consumers to cannabis delivery services in their area. We are looking fill positions for remote Consultants/Customer Experience Representatives, Leads and even a Manger to lead a remote team! We offer flexible schedules, in-depth training, and ongoing cannabis education.
Background in Customer Service/Call Center Representative is a plus! Must have an upbeat demeanor and the ability to convey information in a coherent and articulate manner.
To be a remote Consultant, you simply need a desktop computer and a high-speed internet connection. We will provide you with a VOIP phone, all software, and training.
To apply please go to this link:
https://www.cognitoforms.com/FuegoNetworx/CustomerServiceQA
Job Types: Full-time, Part-time
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Job Type: Full-time
Salary: $18.00 to $20.00 /hour
Experience:
- Call Center: 3 years (Preferred)
- customer service: 3 years (Preferred)
Education:
- Bachelor's (Preferred)
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About:
Here at Fuego Group, we pride ourselves on high-quality customer service to customers. Our mission is to provide excellent and honest healthcare through professional Cannabis delivery. We value customer service and strive to go above and beyond for every customer and we hire people who are ready to embody these qualities every single day. Because we believe that "Business is not for business people, but to provide a service or product for customers"
Overview:
We at Fuego Group recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build strong customer experience and lasting relationships with our customers. We are looking for a person to be a part of our Customer Service team as the Consultant. If you are passionate about working with customers and in a team, this is the perfect position for you!
Duties & Responsibilities:
- Select appropriate and professional responses to customer inquiries.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Answer customer inquiries regarding products and services questions; suggest information about other products and services.
- Keeping detailed records of customer interactions and being in charge of customer account details.
- Following the company’s communication procedures and policies.
- Work with the team to address and resolve customer inquiries efficiently.
*Requirements & Qualifications:
- Fast learner & Self-starter
- Willingness to learn and grow
- Detail-oriented
- Patience
- Tech-savvy
- Great communication skills (Must be comfortable to talk over the phone)
- Can execute task given, efficiently and effectively
- Demonstrate grace under pressure
- Can work in a fast pace environment
- Great interpersonal skills to defuse and solve customer concerns
- Attentiveness
- Adaptability
- Reliable & Efficient
- Good listening skills
Details:
- Full time
- Remote Job
- $12.00 to $15.00 /hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- Fully Remote
Communication method(s) used:
- Phone
- Chat
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Work Remotely:
- Yes
Apply for this job with The Fuego Group
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
WHO IS BEYOND / HELLO?
We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our customers.
THE OPPORTUNITY
The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
EDUCATION & EXPERIENCE
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in-person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
Beyond/Hello is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability.
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gM4LbRgJBm
Apply for this job with Jushi
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.