Cannabis jobs at RHMT

About The Apothecarium

The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.

The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.

Work Environment & Culture

The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.

Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.

About This Role

Retail Consultant’s primary responsibility is to serve The Apothecarium’s guests. This role requires nothing less than excellent customer service, total understanding and strict compliance with all medical cannabis regulations and a positive, respectful attitude. Retail Consultants will need to have a thorough understanding of strains, genetics, and relevant medical marijuana terminology and how to help our customers select the cannabis flowers and infused products that are right for them. Retail Consultants will provide outstanding service to guests, and consult on medical cannabis strains, applications, effects, and routes of delivery.

Basic Qualifications

• Bachelor’s Degree or equivalent in professional and life experience
• Must be authorized to live and work in the U.S.
• Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Must be at least 21 years old
• Must speak/write English proficiently

Preferred Qualifications

• Experience working in the cannabis industry highly desirable
• Experience working in medical services and/or the health & wellness industry highly desirable
• Experience working in retail & customer service experience highly desirable
• Experience working in medical services/health & wellness industry highly desirable

Essential Job Duties and Responsibilities

• Perform opening and closing duties
• Answer phone calls, promptly return voicemails and email
• Field a wide range of questions online, over the phone, and in-person regarding cannabis law, changing regulations, and inventory
• Admin the Zendesk support channels to provide support and customer service to customers
• Ask appropriate questions to assist in customers selection of medicine
• Inform, recommend, select products for guests depending on their individual needs
• Communicate the effects of and different types of cannabis to guests
• Complete guest consultations efficiently and meet service expectations
• Ensure accurate cash handling, and register management
• Communicate customer requests and/or concerns to the Manager
• Ensure strict controls to protect Dispensary assets at the direction of management
• Maintain a positive work environment conducive to trust and respect
• Assist in display maintenance and housekeeping
• Communicate restocking and product needs to inventory assistants as needed
• Provide feedback and suggestions to Manager to continuously improve the customers and employee experience
• Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
• Use discretion with sensitive and confidential security and business information
• Maintains strictest confidentiality in compliance with HIPAA guidelines

Additional Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment

• Employees work in a busy retail store with moderate to high noise levels.

Physical Requirements

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Compensation and Benefits

• Competitive Rate of Pay
• Excellent Benefits Package (Health, Dental, Vision & 401K)
• Employee Assistance Program
• Staff Discounts
• Commuter Benefits (partially company sponsored)

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

The Apothecarium is an Equal Opportunity Employer

The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Application Process:

Please visit our careers page at:

www.apothecarium.com

Apply for this job with RHMT

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About The Apothecarium:

The Apothecarium has carefully cultivated a work environment in which our team members are constantly challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for cannabis, innovation, and active participation in the communities we serve.

Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us.

In return, we provide comprehensive training programs and development and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the richness that our employees bring to our team through their external pursuits, hobbies, and interests.

We raise our bar high at The Apothecarium in order to set the example of what a cannabis dispensary should be. That standard is one of the keys to our success and one of the many reasons why people wish to work here.

Summary:

We are looking for professional and efficient Customer Care Consultant/Drivers to serve all San Francisco customers and neighborhoods. The Apothecarium is a professional cannabis dispensary with a national reputation for excellence. Our Customer Care Consultant/Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls. Customer Care Consultant/Drivers must love navigating the busy streets of San Francisco while representing The Apothecarium in a professional manner. Customer Care Consultant/Drivers will also be tasked with processing, packing orders for delivery, routing and operating dispatch software as well as consulting in-store when necessary.

Essential Job Duties and Responsibilities:

• Provide excellent customer service

• Communicate professionally and regularly with Team Members and Retail Managers

• Drive and deliver products from The Apothecarium to customers in our delivery territory

• Obey all local, state and federal traffic and driving laws

• Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements

• Prepare delivery vehicle for operation by inspecting general condition; check vehicle for damage and communicate any concerns to your supervisor

• Process, package and label orders in preparation for delivery

• Maintain delivery manifests and required Bureau of Cannabis Control documentation

• Maintain an accurate delivery and tip log

• Obtain precise payment for product by accepting cash or debit cards/Aeropay

• Ensure accurate cash handling, and register management

• Operate delivery dispatch software

• Facilitate communication to our delivery members via iOS devices

• Route and dispatch Customer Care Consultant/Drivers for deliveries

• Maintain product knowledge and share that knowledge with members and co-workers

• Inform, recommend, and select products for customer in-store depending on their individual needs

• Communicate the effects of and different types of cannabis to members

• Address and resolve customer complaints; escalate service issues in an expedient manner

• Assist with the housekeeping, cleaning, car maintenance, and upkeep of delivery vehicles

• Assist in opening and closing delivery order processing areas daily

• Maintain iOS devices and other necessary hardware

• Maintain strict confidentiality with customer information

Additional Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills and Abilities:

• Ability to safely operate a motor vehicle

• Ability to manage time well

• Basic math skills for Point of Sale (POS) system and proficiency with cash and card handling

• Basic computer and information technology skills

• Ability to respectfully communicate with other team members and customers in all situations

• Ability to adhere to the highest customer service with staff and the public at all times

• Ability to maintain high standards in a fast paced, constantly evolving environment

• Ability to communicate clearly and effectively in all situations

• Possess a high level of organization, patience, and flexibility

• Knowledgeable on strains, genetics, growing and effects of cannabis and medication

• Demonstrated passion to serve the cannabis community and local neighborhoods

Required Education and Experience:

• Prior delivery experience. Previous delivery experience in SF highly desirable (1 year)

• Prior customer service experience. Experience working in the cannabis industry, retail, and/or hospitality industry highly desirable (1 year)

• Must be at least 21 years old

• Valid California Driver’s License and clean driving record

• Bachelor’s Degree or equivalent in professional and life experience

• Must be able to pass a criminal background check

• Must be authorized to live and work in the U.S.

Physical Requirements:

• Must sit and stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl

• Ability and license to operate a motor vehicle, follow all traffic laws, read and comprehend traffic signs

• Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Work Environment:

• Works primarily in a company vehicle, and occasionally in a busy retail environment. Execute deliveries in San Francisco using a company vehicle amidst traffic, pedestrians, construction, etc.

• This position is primarily located at 527 Howard St. San Francisco, however, may require traveling to other office locations or off-site meetings as required by the job.

Compensation and Benefits:

• Competitive Rate of Pay

• Excellent Benefits Package (Health, Dental, Vision & 401K)

• Employee Assistance Program

• Staff Discounts

• Commuter Benefits (partially company sponsored)



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The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

The Apothecarium is an Equal Opportunity Employer

The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Application Process:

Please visit our careers page at:

www.apothecarium.com

Apply for this job with RHMT

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About The Apothecarium

The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with three California locations in San Francisco, and new dispensaries in Berkeley and Capitola opening in 2020. Las Vegas, Pennsylvania and New Jersey are also home to The Apothecarium dispensaries.

The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. Recognizing that consumers need accurate, trusted and helpful cannabis information, The Apothecarium prioritizes customer service and cannabis education. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Currently, The Apothecarium services the greater Bay Area through brick-and-mortar retail, online pre-ordering and home delivery.

Work Environment & Culture

The Apothecarium has carefully cultivated a work environment in which our team members are always challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical and recreational cannabis, innovation, and active participation in the communities we serve.

Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion, and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us. We raise our bar high at The Apothecarium to set the example of what a cannabis dispensary should be.

About This Role

Security Customer Care Associates are responsible for maintaining a safe and secure environment for our employees and customers by actively monitoring the premises to detect and prevent theft or violence. In addition, this role will provide excellent customer service and assist in verifying, identifying and checking in members. Security Customer Care associates will maintain cleanliness throughout the facility and outside the premises while on duty.

Basic Qualifications

• BSIS Issued California Guard Card
• At least 1-year experience as a security guard or other relevant position
• Basic computer and information technology skills
• Knowledge of public safety and security procedures
• Professional appearance and reliable
• Must be able to stand for long periods of time

Essential Job Duties and Responsibilities

• Monitor premises and maintain a safe and secure environment
• Respond quickly to de-escalate situations
• Maintain presence to deter theft and violence
• Provide excellent customer service
• Verify IDs and assist in the check-in process
• Ability and willingness to work flexible hours including evenings, weekends, and some holidays to meet the needs of the business
• Applicants may be required to take a background check after a conditional offer is made. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.
• Maintain a positive work environment conducive to trust and respect
• Maintains strictest confidentiality in compliance with HIPAA guidelines
• Perform other related work as required

Additional Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment

Employees work in a busy retail store with moderate to high noise levels.

Physical Requirement

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Compensation and Benefits

• Competitive Rate of Pay
• Excellent Benefits Package (Health, Dental, Vision, Life & 401K)
• Employee Assistance Program
• Staff Discounts
• Commuter Benefits (partially company sponsored)

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

The Apothecarium is an Equal Opportunity Employer

The Apothecarium is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Application Process:

Please visit our careers page at:

www.apothecarium.com

Apply for this job with RHMT

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.