We know of 48 jobs at Flowhub as of April 2024, including roles such as Account Executive, Customer Success Manager, Implementation Project Coordinator, and Sr. Product Manager.
More than 30+ days
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
Reporting to the COO, this position will work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are clearly identified, continually focused on and attained within the sales organization. The ideal candidate must possess a high degree of creativity, organizational and process development skills and have a proven track record with presenting to Senior Management, and should be an experienced negotiator and self-motivated.
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At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
The AR Accountant will report to the Finance Operations Manager and will be responsible for taking part in the day to day accounting activities of the company. In particular, the AR Accountant will work with the Finance, Operations, Sales and Customer Success teams to provide on-going management of Flowhub’s billing, receivables, collections and revenue operations. Key systems that the AR Accountant will leverage include Salesforce, Zuora, and Google Workspace. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced startup environment. This is an excellent opportunity to join a rapidly growing remote company with competitive compensation and with room to develop further in the role, responsibilities and company.
The successful candidate will be a highly motivated, detailed, process and project-oriented individual focused on building and maintaining a company-wide set of efficient tools that meet the needs of all employees. This position demands a high-level understanding of processes and procedures that drive a successful organization.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
Product Support is an integral and crucial element of Customer Success. The Product Support team interacts with our customer base more than any other role which means Product Support is the voice of Flowhub. Flowhub is intently focused on delivering world-class customer experiences and firmly believe this is what differentiates us from our competition. With the Cannabis Industry continuing to grow, we want to bring in the talent that we see.
Our Product Support Agents typically have 3-5 years of experience working in technology. Flowhub realizes that not every candidate may have that experience, but does have a passion for cannabis and are behind Flowhub’s mission. Realizing this, Flowhub is now looking for Junior Product Support Agents. As a Junior Product Support Agent, you will field and resolve inquiries from our customers through Phone, Email, and Screen Sharing solutions.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are an excellent listener that identifies the true problem being presented and finds creative resolutions.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sales is the variable that most affects a company’s success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub creates user-friendly business management and compliance products that increase revenue in the highly regulated cannabis industry. Our Engineering department is highly creative, incredibly resourceful, and obsesses over the user experience.
As a member of the engineering team, you will work closely with our product team in an agile development process. Our development cycle involves TDD, continuous integration and feature flag releases. You will design, create, release and maintain high-quality containerized microservices that deploy to an all-cloud Kubernetes environment.
An engineering manager is responsible for leading at least one sprint team (4-8 engineers, potentially QA). They are responsible for the outcomes of that team, as well as taking ownership of the technical quality of the systems owned by that team.
As an engineering manager grows in their role, they will delegate more responsibility for the day-to-day management of the team to another team lead. Successfully running more than one sprint team is a signal of readiness to be considered for Senior Engineering Manager.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Are you an experienced product manager who has led the development and delivery of products across a span of technologies? Do you live for customer delight? Are you relentlessly focused on deep customer empathy to find value and determined to translate that all the way down to stories for your team? Can you use servant leadership and collaboration, metrics and inquiry, empathy and determination to Get S**t Done?
Then we want to talk to you.
Flowhub is growing our Product team to match the growth in our Engineering teams. We play in the modern SaaS space with web and mobile apps, all sorts of integrations and a sophisticated CI/CD K8s infrastructure. We joyously embrace Agile and Lean, making the tools and processes work for us (and not the other way around…). We prefer dashboards over status reports, empowerment over directiveness, and constantly shipping value.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is the cannabis retail software company that helps dispensaries by providing compliance, point of sale, payments, inventory tracking, and business intelligence solutions. Flowhub processes over $3 billion in cannabis sales annually and empowers more than 1,000 cannabis retailers to simplify their daily dispensary workflows.
We’re looking for our first Marketing Operations Manager to join our team of cannabis advocates. Reporting to Flowhub’s Vice President of Marketing, you’ll be responsible for optimizing marketing operations and analyzing performance to achieve strategic company goals.
This job is for you if you love process and data, pay attention to the details, and get excited about building a best-in-class marketing technology stack and operational machine. You will guide how we structure our marketing operations, workflows, and processes, and oversee the operational execution of end-to-end marketing campaigns.
This is an exciting opportunity to work in cannabis tech! If you’re ready to create a movement in an emerging industry and share our passion for cannabis legalization, then come flow with us.
Responsibilities:
- Optimize and operationalize marketing processes throughout the customer journey
- Manage marketing technology stack, including implementation and integration of tools
- Support the execution of marketing campaigns and maintenance of ongoing programs, including the Flowhub Social Equity Program
- Own marketing reporting including dashboards, quarterly reports, and budgeting
- Advance our marketing campaign performance, ROI attribution tracking and forecasting ability
- Use data insights to proactively identify gaps in the marketing funnel and surface opportunities
- Import, clean and enrich data from disparate sources for a consistent, single record of truth in Salesforce
- Troubleshoot and fix operational issues and data errors
- Define and document operational best practices across channels and train other team members, particularly to support Sales efficiency
- Work cross-functionally to optimize campaign tactics, segment target audiences, route leads, and develop automated systems
- Participate in ongoing task forces and initiatives to improve efficiency and scalability for the company as a whole
Qualifications:
- 3+ years of experience in marketing operations role at a B2B SaaS company
- Comfortable with Salesforce and marketing technology (marketing automation, data enrichment, ABM/sales outreach, attribution tools, etc.)
- Previous experience building marketing technology stacks and integrating tools to support business objectives
- Hands-on experience with campaign execution, improving marketing funnel performance and establishing scalable processes
- Proficiency with data analysis, audience segmentation, lead routing and marketing attribution
- Excellent organizational, project management and communication skills
- Accurate and systematic with a “get it done” attitude
- Knowledge of SQL and data structures a plus
Salary Range: $100,000 - $130,000
Note: Flowhub has a mandatory COVID-19 vaccination policy and requires all employees to be up to date (primary series + applicable boosters) with their vaccine to attend or take part in any in-person or customer related activity. A copy of your vaccination card will be requested and stored with Flowhub's HR department.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Director of People Ops
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
We are seeking a remote-experienced people ops leader to report directly to our CFO! This is an opportunity to own, grow and develop HR processes and procedures. In this high-profile role, you will touch all facets of human resources - from organizational development to recruiting to employee retention - as you partner with senior management to grow our business units and manage talent. The ideal candidate will possess the strategic vision and tactical skills to define and develop our all-remote company culture and have experience working with a Professional Employment Organization.
Essential Duties and Responsibilities:
- Manages process to remotely recruit, interview, test, and select employees to fill vacant positions.
- Provides guidance on organizational structures, remote workforce planning and succession planning.
- Develops contract terms for new hires, promotions and transfers.
- Plans and conducts remote new employee orientation to foster positive attitude towards company and organizational goals.
- Coordinates salary surveys to determine competitive wage rate, contributes to the creation of compensation strategies, and manages the annual variable compensation process.
- Identifies training needs and coordinates leadership and management training.
- Manages performance measurement process and merit increase activity.
- Evaluates annual benefit costs, recommend appropriate benefit packages to management, and manages open enrollment.
- Manages equity based compensation activity.
- Develops policy and related documentation.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance.
- Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
- Advises management in appropriate resolution of employee relations issues.
- Responds to inquiries regarding policies, procedures, and programs.
- Prepares budget for employee costs.
- Coordinates employee separation notices and related documentation and conducts exit interviews.
- Represents organization at personnel-related hearings and investigations.
- Contracts with outside suppliers to provide employee services.
- Supports Mergers and Acquisitions, including due diligence and integration.
- May assist international employees with expatriate assignments and related HR matters.
- Other duties may be assigned.
Qualifications:
Education/Experience:
- Bachelor degree or equivalent; or 5+ years related experience as an HR leader or equivalent role. Previous experience with high tech and/or high growth companies is preferred. Previous experience of working with a Professional Employer Organization is preferred.
- PHR or equivalent certification preferred.
- Must have experience managing HR in a remote-workforce and be able to perform all functions of their role remotely
Preferred Competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
- Interpersonal - Focuses on solving conflict; Maintains confidentiality; Listens to others; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans
About Flowhub
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC’s mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
To facilitate growth, we’re looking for a strategic, quality-focused Sr. Recruiter to join our team of and help us pull in the best talent from across the spectrum of technology and SaaS. Reporting to Flowhub’s Head of People, you’ll be responsible for creating and owning our in house recruitment programs with the goal of fulfilling our headcount needs as we continue to scale.
The ideal candidate is a seasoned recruiter with an established network. You will have worked in the technology and SaaS space and understand how high velocity a recruiting role is at a booming startup. You are not afraid to think outside the box and find growth hacks to optimize staffing sources, hiring pipeline, events, etc… You have strong communication skills and can converse and engage with a diverse set of prospects across multiple industries. You will be process minded and be passionate about tracking outcomes and maximizing your potential.
If this sounds like you and you want to be at the forefront of a thriving and exciting industry, let’s talk.
Responsibilities:
- Work with Flowhub department heads to create a scalable hiring process.
- Create a hiring pipeline for Flowhub’s Revenue, Administration, and Engineering teams.
- Pre-screen all candidates to ensure preliminary hiring requirements are met.
- Arrange and coordinate internal interviews.
- Ensure a positive experience for all applicants by fielding hiring questions and providing interview feedback on a per-request basis.
- Manage employee referral program.
- Coordinate quarterly virtual hiring events.
- Ensure new hires reach employee onboarding milestones in a timely manner.
- Act as Flowhub’s representative at occasional hiring and social events.
Qualifications:
- 4+ years as an in-house recruiter at a SaaS based technology company
- Familiarity and experience with applicant tracking systems and resume databases.
- Excellent written and verbal communication skills.
- Experienced and extremely comfortable with phone, video, and in person interviews.
- Ability to create skill and culture assessments for potential applicants.
- Proficient understanding of full-cycle recruiting.
Perks:
- Competitive salary + equity
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
Compensation: $80k to $140k DOE
About Flowhub:
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC’s mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
We are seeking a remote-experienced people ops leader to report directly to our CFO! This is an opportunity to own, grow and develop HR processes and procedures. In this high-profile role, you will touch all facets of human resources - from organizational development to recruiting to employee retention - as you partner with senior management to grow our business units and manage talent. The ideal candidate will possess the strategic vision and tactical skills to define and develop our all-remote company culture and have experience working with a Professional Employment Organization.
Essential Duties and Responsibilities:
Manages process to remotely recruit, interview, test, and select employees to fill vacant positions.
Provides guidance on organizational structures, remote workforce planning and succession planning.
Develops contract terms for new hires, promotions and transfers.
Plans and conducts remote new employee orientation to foster positive attitude towards company and organizational goals.
Coordinates salary surveys to determine competitive wage rate, contributes to the creation of compensation strategies, and manages the annual variable compensation process.
Identifies training needs and coordinates leadership and management training.
Manages performance measurement process and merit increase activity.
Evaluates annual benefit costs, recommend appropriate benefit packages to management, and manages open enrollment.
Manages equity based compensation activity.
Develops policy and related documentation.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance.
Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
Advises management in appropriate resolution of employee relations issues.
Responds to inquiries regarding policies, procedures, and programs.
Prepares budget for employee costs.
Coordinates employee separation notices and related documentation and conducts exit interviews.
Represents organization at personnel-related hearings and investigations.
Contracts with outside suppliers to provide employee services.
Supports Mergers and Acquisitions, including due diligence and integration.
May assist international employees with expatriate assignments and related HR matters.
Other duties may be assigned.
Qualifications:
Education/Experience:
Bachelor degree or equivalent; or 5+ years related experience as an HR leader or equivalent role. Previous experience with high tech and/or high growth companies is preferred. Previous experience of working with a Professional Employer Organization is preferred.
PHR or equivalent certification preferred.
Must have experience managing HR in a remote-workforce and be able to perform all functions of their role remotely
Preferred Competencies:
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Interpersonal - Focuses on solving conflict; Maintains confidentiality; Listens to others; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans
About Flowhub
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
To facilitate growth, we're looking for a strategic, quality-focused Sr. Recruiter to join our team of and help us pull in the best talent from across the spectrum of technology and SaaS. Reporting to Flowhub's Head of People, you'll be responsible for creating and owning our in house recruitment programs with the goal of fulfilling our headcount needs as we continue to scale.
The ideal candidate is a seasoned recruiter with an established network. You will have worked in the technology and SaaS space and understand how high velocity a recruiting role is at a booming startup. You are not afraid to think outside the box and find growth hacks to optimize staffing sources, hiring pipeline, events, etc… You have strong communication skills and can converse and engage with a diverse set of prospects across multiple industries. You will be process minded and be passionate about tracking outcomes and maximizing your potential.
If this sounds like you and you want to be at the forefront of a thriving and exciting industry, let's talk.
Responsibilities:
Work with Flowhub department heads to create a scalable hiring process.
Create a hiring pipeline for Flowhub's Revenue, Administration, and Engineering teams.
Pre-screen all candidates to ensure preliminary hiring requirements are met.
Arrange and coordinate internal interviews.
Ensure a positive experience for all applicants by fielding hiring questions and providing interview feedback on a per-request basis.
Manage employee referral program.
Coordinate quarterly virtual hiring events.
Ensure new hires reach employee onboarding milestones in a timely manner.
Act as Flowhub's representative at occasional hiring and social events.
Qualifications:
4+ years as an in-house recruiter at a SaaS based technology company
Familiarity and experience with applicant tracking systems and resume databases.
Excellent written and verbal communication skills.
Experienced and extremely comfortable with phone, video, and in person interviews.
Ability to create skill and culture assessments for potential applicants.
Proficient understanding of full-cycle recruiting.
Perks:
Competitive salary + equity
Full health benefits (medical, vision, dental)
Flexible time off policy
All the tools you need to be successful at your job
Compensation: $80k to $140k DOE
About Flowhub:
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50,000 a year
Full Job Description
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Deployments are the most crucial stage of the customer journey. Ensuring that the initial experience with Flowhub is positive is the most important variable to a customer becoming successful using our product.
We're looking for a Project Coordinator that will work with the Implementation Project Managers to ensure new clients adopt and successfully implement the Flowhub platform. You will help perform initial setup and data entry, as well as act as a resource for support until the client has successfully completed the deployment process.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are skilled in data organization and standardization. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures.
Responsibilities
- Data Standardization- Organize and upload data from customer's previous point-of-sale software to fit Flowhub standard format.
- Continually Optimize the Deployment Process. Update the Deployment process as new versions of software are released or company initiatives change. Continually review internal processes to optimize efficiency for both Flowhub and our customers.
-
Product Support - Provide support for customers between stages struggling to complete tasks.
- Account Auditing. Auditing accounts during the deployment phases and proactively reaching out to dispensary partners with updates in their deployment process.
- Schedule Optimization. Schedule meetings to continue with the deployment process.
- Provide Development Feedback. Relay information discovered by yourself or feedback submitted by customers about our software or associated workflows to the appropriate product teams.
- Influence Decisions. Understand the deployment process and help drive company decisions therein.
- Account creation and kicking off process
- Location splits
Qualifications
- Demonstrated track record of excellence
- Proficient in office software, email, and easily adaptable to new technology
- Advanced Excel and Google Sheets experience
- Minimum of two years experience in customer facing role
- A genuine interest and excitement in delivering remarkable customer experiences
Compensation: $50,000
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50,000 a year
Full Job Description
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Deployments are the most crucial stage of the customer journey. Ensuring that the initial experience with Flowhub is positive is the most important variable to a customer becoming successful using our product.
We’re looking for a Project Coordinator that will work with the Implementation Project Managers to ensure new clients adopt and successfully implement the Flowhub platform. You will help perform initial setup and data entry, as well as act as a resource for support until the client has successfully completed the deployment process.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are skilled in data organization and standardization. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures.
Responsibilities
-
Data Standardization- Organize and upload data from customer’s previous point-of-sale software to fit Flowhub standard format. -
Continually Optimize the Deployment Process. Update the Deployment process as new versions of software are released or company initiatives change. Continually review internal processes to optimize efficiency for both Flowhub and our customers. -
Product Support - Provide support for customers between stages struggling to complete tasks.
-
Account Auditing. Auditing accounts during the deployment phases and proactively reaching out to dispensary partners with updates in their deployment process. -
Schedule Optimization. Schedule meetings to continue with the deployment process. -
Provide Development Feedback. Relay information discovered by yourself or feedback submitted by customers about our software or associated workflows to the appropriate product teams. -
Influence Decisions. Understand the deployment process and help drive company decisions therein. - Account creation and kicking off process
- Location splits
Qualifications
- Demonstrated track record of excellence
- Proficient in office software, email, and easily adaptable to new technology
- Advanced Excel and Google Sheets experience
- Minimum of two years experience in customer facing role
- A genuine interest and excitement in delivering remarkable customer experiences
Compensation: $50,000
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Are you an experienced product manager who has led the development and delivery of products across a span of technologies? Do you live for customer delight? Are you relentlessly focused on deep customer empathy to find value and determined to translate that all the way down to stories for your team? Can you use servant leadership and collaboration, metrics and inquiry, empathy and determination to Get S**t Done?
Then we want to talk to you.
Flowhub is growing our Product team to match the growth in our Engineering teams. We play in the modern SaaS space with web and mobile apps, all sorts of integrations and a sophisticated CI/CD K8s infrastructure. We joyously embrace Agile and Lean, making the tools and processes work for us (and not the other way around…). We prefer dashboards over status reports, empowerment over directiveness, and constantly shipping value.
Responsibilities:
You will own products from ideation through delivery. You will need to:
Build the Right Thing.
Use your skills and tools to understand external and internal customers, building deep empathy for the value those customers need.
Leverage your understanding of the customer need, the technology choices available, the team dynamics and the business goals to construct a set of features that deliver that value.
Prioritize what to build and when by using your bag of Agile tools: quantifiable metrics, facilitated sessions, conversations and partnerships within the business.
Make clear 'the why' to audiences from your team up to the C-Suite, and commit to measurable value outcomes.
Make assumptions and then use tools like prototypes, mockups and thought exercises to validate or discard them. Fast.
Build the Thing Right.
Own getting features through our Definition of Ready. This requires conversations and partnerships throughout engineering and the business to nail 'the what' to the level of detail the dev team needs.
Use deep collaboration with your team to get the features built. Write and accept stories, refine a backlog, answer daily questions, admit error and own the functionality.
Be willing to fail fast and pivot without mercy or guilt.
Be a servant leader to the team, always looking to empower, listen, protect and be a part of their success.
Provide transparent tracking of progress in dashboards for all to see, and use it to steer, highlight risk and uncertainty, and make appropriate commitments.
Partner with a Scrum Master (we call them Agile Guides) on ceremonies and artifacts.
Use Definition of Done as a tool for quality and getting the value out the door.
Partner with Engineering leadership on quality, performance, technology and process.
Build the Thing Fast.
Have a mindset and philosophy for decomposing features into small shippable increments that accelerate flow through the team.
Figure out how to ship something every sprint. Hint: Feature Flags should be in your toolkit. Develop on cadence, release on demand.
Use your honed analysis skills to know what needs to get done first, what the fast follow is, and most importantly, when to stop and declare victory.
Build your Vision
Create, own, justify and evangelize the larger roadmap for your product. Get the company leadership and the C-Suite behind you.
Use multiple dimensions of communication to inform the world of your vision, meeting your audiences where they are. Dashboards, Jira, Confluence and conversations are all part of your toolbox. Powerpoint and email less so.
Relentlessly pay attention to the industry, technology trends, app best practices, business goals and new Agile ways of doing things.
Empower Sales, listen to Customer Success, inspire Engineering.
Build your Coalition
Product Management lies at the intersection of Customer, Business and Engineering. You'll need to listen to, partner with, and influence all three.
You need to be able to say No. And, you need to have tools so that people understand it. Extra credit if they agree with it. Bonus credit if they like it.
Partners and Integrations are a key part of our ecosystem of success. You'll leverage those and incorporate them into your roadmap and vision.
Be able to facilitate collaborative decision making workshops.
Own What You've Built
Use KPIs, OKRs and other information radiators to focus your intent, document your success and steer away from failure.
Be able to represent your contribution to the business revenue, market share and customer delight.
Take pride in the customer delight, along with your team!
About You:
You will have 3+ years' experience building and shipping products or services, preferably from scratch.
As a bonus, you'll have started a company before, raised funds, gone through an accelerator, or worked at an early stage startup.
You possess a high degree of empathy & humility
You're a clear communicator
You have a proven ability to influence cross-functional teams without formal authority
You have Bachelor's, Master's (preferred), or equivalent
Compensation: Up to $200k DOE
About Flowhub
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$65,000 a year
Full Job Description
Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers, and unlock business growth. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth. We exist to make safe cannabis products accessible to every adult on planet Earth.
Sales is the variable that most affects a company's success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Responsibilities:
- Build and nurture customer relationships. Regularly meet with your customers to maintain and strengthen their ties with Flowhub.
- Assist customers in setting and tracking goals that highlight the value in Flowhub.
- Create processes, procedures, and tactics to help reduce customer churn.
- Create and participate in webinars that deliver business value.
- Construct strategies around delivering helpful content (tips and tricks, new features, SOPs)
- Engage with sales and Implementation for seamless project handoff for new customers.
- Retention. Handle escalations to determine primary risk reasons and update accordingly on resolution timelines. Ensure there is awareness of all features/functionality and that proper workflows are adopted.
- Maintain up-to-date Account Health status for at-risk customers.
- Maintain Salesforce data changes, record keeping, and overall accuracy for your book of business.
- Ensure churn risk reasons are accurately captured and documented.
- Influence Product decisions. Represent your customer needs to R&D.
Qualifications:
- A genuine interest in helping businesses be successful and a commitment to continuous improvement
- 2+ years of previous experience in customer success or management in cannabis retail. The ideal candidate would have both.
- Experience with an in-house CRM tool (Salesforce, Hubspot, etc.)
- Proven record of helping customers hit their goals
Compensation: $65k
About Flowhub:
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC's mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$65,000 a year
Full Job Description
Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers, and unlock business growth. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth. We exist to make safe cannabis products accessible to every adult on planet Earth.
Sales is the variable that most affects a company’s success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Responsibilities:
- Build and nurture customer relationships. Regularly meet with your customers to maintain and strengthen their ties with Flowhub.
- Assist customers in setting and tracking goals that highlight the value in Flowhub.
- Create processes, procedures, and tactics to help reduce customer churn.
- Create and participate in webinars that deliver business value.
- Construct strategies around delivering helpful content (tips and tricks, new features, SOPs)
- Engage with sales and Implementation for seamless project handoff for new customers.
- Retention. Handle escalations to determine primary risk reasons and update accordingly on resolution timelines. Ensure there is awareness of all features/functionality and that proper workflows are adopted.
- Maintain up-to-date Account Health status for at-risk customers.
- Maintain Salesforce data changes, record keeping, and overall accuracy for your book of business.
- Ensure churn risk reasons are accurately captured and documented.
- Influence Product decisions. Represent your customer needs to R&D.
Qualifications:
- A genuine interest in helping businesses be successful and a commitment to continuous improvement
- 2+ years of previous experience in customer success or management in cannabis retail. The ideal candidate would have both.
- Experience with an in-house CRM tool (Salesforce, Hubspot, etc.)
- Proven record of helping customers hit their goals
Compensation: $65k
About Flowhub:
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC’s mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$55,000 a year
Full Job Description
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
The Flowhub Product Support team is looking for a Product Support Queue Supervisor
This role will be responsible for monitoring and maintaining the health of the product support customer queues. This will involve actively monitoring incoming contacts from customers, as well as routinely running reports on open/on-hold tickets. The Queue Lead will need to be comfortable advising agents on their queue presence and provide constructive feedback as needed. This role will begin the foundation of our Quality Assurance program and as the team expands, this person will be a key role in developing and maintaining the QA program.
They will work directly with management around scheduling and staffing for the team. An ideal candidate is able to work independently and has the ability to proactively adjust their workflow as the business needs require.
Responsibilities:
- Responsible for communicating the health of the queue to the frontline & escalation teams.
-
Works directly with the escalations teams to monitor the follow-through and follow-up of the escalation tickets.
- Continues to improve and develops methods to monitor the overall quality of the support that the Product Support team offers.
- Coaches frontline agents on their queue presence, offering feedback and opportunities for improvement. This will begin the groundwork for our QA program.
- Leads by example by assisting newer agents with difficult calls and customers; able to take over any escalation whether it is a technical issue or a customer complaint.
- Assists with training requests from the Customer Success Team,
- Continues to improve and develop ways to check and improve the Product Support team’s product and technical knowledge.
- Assists management with scheduling and staffing for the queues.
- Able to assist with escalations and P1/P2 processes
- Monitors the support queue during non-peak hours for P1/P2 issues; This is in rotation with the other product support teams.
Requirements:
- 5+ years experience in a customer-facing role
- 1+ years experience in a lead or management role
- Solid written and verbal communication skills
- Strong organization and prioritization skills; ability to self-manage
- Thorough understanding of troubleshooting the Flowhub platform and the Product Support team processes
- Understands the limitations and expectations of the Product Support team
- Dedication to providing a quality support experience to Flowhub Customers.
Compensation:
$55k annually
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
Flowhub Product Support is looking for a Product Support Trainer In this role, you will be responsible for the delivery and management of internal product learning initiatives and external education programs across the Flowhub Point of Sale platform.
Key results of the role are ensuring a successful onboarding of new product information, driving product adoption, increasing internal & external resource availability, and achieving a robust educational platform for internal employees and our customers.
Our ideal candidate possesses a diverse technical background and is a self-motivated problem solver with a strong desire to teach, train, and develop key customer stakeholders. Once onboarded, the candidate will be able to train all Flowhub employees on the Flowhub Point of Sale platform from end to end, including all software and related hardware solutions.
Responsibilities:
- Dedication to providing a quality educational experience to Flowhub Customers & Employees.
- Works with various teams across Flowhub to provide onboarding employees training and knowledge around the Flowhub applications.
- Maintains the internal and external knowledgebases.
- Works with the Product Support team to generate additional content via submitted suggested articles & how-to guides.
- Works directly with the research and development teams to actively educate the support teams on upcoming features and functionality
- Responsible for developing external knowledge for our customers in the form of knowledge base articles & recorded training, and eventually scheduled webinars.
- Responsible for tracking and scheduling knowledge documentation & presentations for publication.
Requirements:
- Must be able to work independently & meet assigned deadlines
- BA/BS or equivalent experience
- Experience selling, presenting and demonstrating software and technology products or services
- Exceptional written and verbal communication
- A customer-first mindset
- Understanding of various teaching methodologies and tools
- Experience with e-learning & recording software
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$100,000 a year
Full Job Description
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
To help accelerate our industry leadership as we enter new markets and launch new products, we’re looking for a strategic Product Marketing Manager to join our team of cannabis advocates. Reporting to Flowhub’s Vice President of Marketing, you’ll be responsible for owning our go-to-market strategy, product positioning, and customer education programs to accelerate product adoption, encourage customer retention, and drive revenue growth.
The ideal candidate is an organized, highly collaborative product marketer with strong communication skills and empathy for the customer. You have the creative ability to bring new and existing products to life and can effectively demonstrate Flowhub’s business value to influence customer acquisition and expansion. You know how to execute an integrated product launch, develop solid competitive analysis, enable the salesforce, solve for new pricing scenarios, and thrive in a fast-changing industry.
If you’re ready to create a movement in an exciting, emerging industry and share our passion for cannabis legalization, then come flow with us.
Responsibilities:
- Be an expert on the Flowhub cannabis retail platform
- Act as the voice of the customer by clearly articulating market-specific dynamics and buyer pain points
- Develop strategic product positioning, messaging and “storytelling” that persuades target personas to action
- Establish a go-to-market strategy playbook and lead execution of all product launches, ongoing feature releases, and new partnerships
- Own sales enablement collateral such as pitch decks, click through demos, case studies, internal documentation (FAQs, talk tracks, battlecards), and product trainings
- Create product marketing assets from start to finish including visual asset development, copywriting, and packaging final outputs for a variety of marketing mediums such as website landing pages, release notes, email, in-app notifications, SMS, one pagers, video and webinars
- Optimize the customer lifecycle by developing scalable onboarding, training, upsell and retention programs
- Uncover and prioritize new product marketing opportunities and use cases by engaging with customers, conducting market research, and tracking competitive trends
- Measure product marketing performance through key metrics such as MRR expansion, retention rates, and feature adoption
- Work cross-functionally with R&D, Customer Success and Sales teams to influence pricing strategy and product roadmaps based on market demand, competitor intelligence and customer feedback
Qualifications:
- Minimum of 4 years in-house experience in product marketing for SaaS B2B tech companies
- Understanding of segmentation strategies, developing buyer personas, articulating customer pain points, and crafting client-facing messaging
- Proficiency with design, marketing automation, customer data/event tracking and collaboration tools such as Segment, Pendo, Mixpanel, Jira, Sketch, Photoshop, Google Analytics, Marketo, Autopilot, Salesforce, Invision, Abstract
- Exceptional visual, written, spoken communication, and presentation skills (previous experience in public speaking, design, video production, or UI/UX a plus)
- Proven B2B PLG product marketer with strong research and analytical skills
- Demonstrated ability to work cross-functionally as a team player, confidently collaborate directly with senior executives and build consensus among multiple stakeholders
- Ability to thrive in an ambiguous, fast-paced and flexible environment with a high degree of autonomy
Compensation: $100,000 base salary
About Flowhub
At Flowhub, we envision a future where safe cannabis products are accessible to every adult on planet Earth. Founded in 2015 by CEO Kyle Sherman, Flowhub provides highly regulated retailers with a mission-critical retail operating system that automates complex compliance mandates like transaction limits and state reporting. Our mission is to empower dispensary growth and help business owners achieve their dreams.
Founded in Denver, but fully remote with teams across multiple states, Flowhub is trusted and loved by over 1,000 cannabis retailers and partners across the U.S., processing over $3 billion in cannabis sales annually. As the pioneer and original API integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
Flowhub is backed by top-tier investors including e.ventures, Evolv Ventures (the Kraft Heinz-backed venture capital fund), and Poseidon Asset Management, as well as Iqram Magdon-Ismail, a co-founder and former CEO of Venmo. Flowhub has raised nearly $45 million in venture funding.
Kyle Sherman is also the founding director of the Cannabis Trade Federation (CTF) & US Cannabis Council (USCC), a national coalition of cannabis-related businesses that represent all aspects of the industry including cultivators, dispensaries, wholesalers, distributors, and ancillary businesses. USCC’s mission is to build a future of legal access to cannabis delivered through an equitable and values-driven industry by advancing cannabis legalization at the federal and state level, and promoting restorative justice for communities harmed by cannabis prohibition.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$120,000 - $140,000 a year
Full Job Description
About Us:
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
The Role:
We are a nimble team that is rapidly growing in an emerging industry. This role will own the development of the Partnerships function to create a healthy and strong ecosystem of technology partners to support our dispensary customers. As a result, this role helps us fuel our mission to provide safe access to cannabis products to all adults on planet earth by empowering cannabis retail growth.
As a Partnerships Manager, you will work truly cross-functionally alongside Sales, Marketing, Customer Success, and Product Leadership to represent Flowhub's brand, and develop and lead our relationships with key strategic partners throughout the cannabis ecosystem. We are focused on growing relationships with strategic and unique technology partners to help grow Flowhub's business metrics and strengthen the Flowhub brand. You'll drive partner relationships end-to-end and will become an expert on how to grow our partnerships and build scale across our various partner programs. You'll also work alongside team members who are smart, driven, passionate about work, thoughtful, and huge customer advocates.
What You'll Do:
- Be responsible for all aspects of partner growth: prioritization of business, strategic, and financial assessment, structuring and negotiation of new projects, and ongoing partner management
- Develop, implement, and own revenue-sharing strategies with best-in-class cannabis technology and consulting agencies
- Conduct analysis on the state of partnerships and partner success
- Help organize our nearly 100 different partners, build relationships, and build a prioritization framework across our partners
- Maintain direct and active relationships with partners, including proactively resolving business and technical issues and serving as an internal advocate
- Build new, and build upon Revenue Share programs across our ecosystem of customers,
- Creating an organized framework to onboard new partners into our ecosystem and adapt them to our current Revenue Share programs
- Be an expert in our API data types and keys, and develop programs around which partners are accessing which types of data and why
- Communicate and collaborate with a broad range of internal stakeholders in Product, Engineering, Marketing, and Legal
- Be accountable for success metrics and partner growth
- Operate with little oversight, be an executor, and be able to drive excitement and growth across partners
- Drive net new revenue growth from our partnership programs to exceed growth targets
- Be a liaison between partners and internal Business Teams, Product Management, Engineering, and Sales teams
Requirements:
- 3-4+ years of experience in Partnerships at a SaaS-based company
- BA/BS degree and field experience working in a Tech company
- Deep experience developing and owning revenue partnerships with multiple partners in a complex ecosystem
- Strong organizational skills with the ability to execute proactively instead of reactively and lead a project from conception to completion
- Strong attention to details and numbers
- Low ego, chill vibes, great cross-functional partner
Bonus Points:
- Partnerships experience at a SaaS payments company
- Technical experience in Managing API keys and data access types
Market Opportunity:
Cannabis is one of the newest and fastest-growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast-growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We're helping every adult on earth gain safe access to cannabis products and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Compensation Range: $120k to $140k OTE
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$120,000 - $140,000 a year
Full Job Description
About Us:
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
The Role:
We are a nimble team that is rapidly growing in an emerging industry. This role will own the development of the Partnerships function to create a healthy and strong ecosystem of technology partners to support our dispensary customers. As a result, this role helps us fuel our mission to provide safe access to cannabis products to all adults on planet earth by empowering cannabis retail growth.
As a Partnerships Manager, you will work truly cross-functionally alongside Sales, Marketing, Customer Success, and Product Leadership to represent Flowhub’s brand, and develop and lead our relationships with key strategic partners throughout the cannabis ecosystem. We are focused on growing relationships with strategic and unique technology partners to help grow Flowhub’s business metrics and strengthen the Flowhub brand. You’ll drive partner relationships end-to-end and will become an expert on how to grow our partnerships and build scale across our various partner programs. You’ll also work alongside team members who are smart, driven, passionate about work, thoughtful, and huge customer advocates.
What You'll Do:
- Be responsible for all aspects of partner growth: prioritization of business, strategic, and financial assessment, structuring and negotiation of new projects, and ongoing partner management
- Develop, implement, and own revenue-sharing strategies with best-in-class cannabis technology and consulting agencies
- Conduct analysis on the state of partnerships and partner success
- Help organize our nearly 100 different partners, build relationships, and build a prioritization framework across our partners
- Maintain direct and active relationships with partners, including proactively resolving business and technical issues and serving as an internal advocate
- Build new, and build upon Revenue Share programs across our ecosystem of customers,
- Creating an organized framework to onboard new partners into our ecosystem and adapt them to our current Revenue Share programs
- Be an expert in our API data types and keys, and develop programs around which partners are accessing which types of data and why
- Communicate and collaborate with a broad range of internal stakeholders in Product, Engineering, Marketing, and Legal
- Be accountable for success metrics and partner growth
- Operate with little oversight, be an executor, and be able to drive excitement and growth across partners
- Drive net new revenue growth from our partnership programs to exceed growth targets
- Be a liaison between partners and internal Business Teams, Product Management, Engineering, and Sales teams
Requirements:
- 3-4+ years of experience in Partnerships at a SaaS-based company
- BA/BS degree and field experience working in a Tech company
- Deep experience developing and owning revenue partnerships with multiple partners in a complex ecosystem
- Strong organizational skills with the ability to execute proactively instead of reactively and lead a project from conception to completion
- Strong attention to details and numbers
- Low ego, chill vibes, great cross-functional partner
Bonus Points:
- Partnerships experience at a SaaS payments company
- Technical experience in Managing API keys and data access types
Market Opportunity:
Cannabis is one of the newest and fastest-growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast-growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We’re helping every adult on earth gain safe access to cannabis products and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Compensation Range: $120k to $140k OTE
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$50,000 - $60,000 a year
Full Job Description
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Deployments are the most crucial stage of the customer journey. Ensuring that the initial experience with Flowhub is positive is the most important variable to a customer becoming successful using our product.
We’re looking for a Project Coordinator that will work with the Implementation Project Managers to ensure new clients adopt and successfully implement the Flowhub platform. You will help perform initial setup and data entry, as well as act as a resource for support until the client has successfully completed the deployment process.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are skilled in data organization and standardization. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures.
Responsibilities
-
Data Standardization- Organize and upload data from customer’s previous point-of-sale software to fit Flowhub standard format. -
Continually Optimize the Deployment Process. Update the Deployment process as new versions of software are released or company initiatives change. Continually review internal processes to optimize efficiency for both Flowhub and our customers. -
Product Support - Provide support for customers between stages struggling to complete tasks.
-
Account Auditing. Auditing accounts during the deployment phases and proactively reaching out to dispensary partners with updates in their deployment process. -
Schedule Optimization. Schedule meetings to continue with the deployment process. -
Provide Development Feedback. Relay information discovered by yourself or feedback submitted by customers about our software or associated workflows to the appropriate product teams. -
Influence Decisions. Understand the deployment process and help drive company decisions therein. - Account creation and kicking off process
- Location splits
Qualifications
- Demonstrated track record of excellence
- Proficient in office software, email, and easily adaptable to new technology
- Advanced Excel and Google Sheets experience
- Minimum of two years experience in customer facing role
- A genuine interest and excitement in delivering remarkable customer experiences
compensation: $50,000 to $60,000 DOE
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Deployments are the most crucial stage of the customer journey. Ensuring that the initial experience with Flowhub is positive is the most important variable to a customer becoming successful using our product.
We're looking for a Project Coordinator that will work with the Implementation Project Managers to ensure new clients adopt and successfully implement the Flowhub platform. You will help perform initial setup and data entry, as well as act as a resource for support until the client has successfully completed the deployment process.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are skilled in data organization and standardization. You are an optimizer in a constant mindset of improvement and a builder who enjoys creating processes, systems, and structures.
Responsibilities
- Data Standardization- Organize and upload data from customer's previous point-of-sale software to fit Flowhub standard format.
- Continually Optimize the Deployment Process. Update the Deployment process as new versions of software are released or company initiatives change. Continually review internal processes to optimize efficiency for both Flowhub and our customers.
-
Product Support - Provide support for customers between stages struggling to complete tasks.
- Account Auditing. Auditing accounts during the deployment phases and proactively reaching out to dispensary partners with updates in their deployment process.
- Schedule Optimization. Schedule meetings to continue with the deployment process.
- Provide Development Feedback. Relay information discovered by yourself or feedback submitted by customers about our software or associated workflows to the appropriate product teams.
- Influence Decisions. Understand the deployment process and help drive company decisions therein.
- Account creation and kicking off process
- Location splits
Qualifications
- Demonstrated track record of excellence
- Proficient in office software, email, and easily adaptable to new technology
- Advanced Excel and Google Sheets experience
- Minimum of two years experience in customer facing role
- A genuine interest and excitement in delivering remarkable customer experiences
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers and unlock business growth. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth. We exist to make safe cannabis products accessible to every adult on planet Earth.
Are you an experienced product manager who has led the development and delivery of products across a span of technologies? Do you live for customer delight? Are you relentlessly focused on deep customer empathy to find value and determined to translate that all the way down to stories for your team? Can you use servant leadership and collaboration, metrics and inquiry, empathy and determination to Get S**t Done?
Then we want to talk to you.
Flowhub is growing our Product team to match the growth in our Engineering teams. We play in the modern SaaS space with web and mobile apps, all sorts of integrations and a sophisticated CI/CD K8s infrastructure. We joyously embrace Agile and Lean, making the tools and processes work for us (and not the other way around…). We prefer dashboards over status reports, empowerment over directiveness, and constantly shipping value.
Responsibilities:
You will own products from ideation through delivery. You will need to:
-
Build the Right Thing.
- Use your skills and tools to understand external and internal customers, building deep empathy for the value those customers need.
- Leverage your understanding of the customer need, the technology choices available, the team dynamics and the business goals to construct a set of features that deliver that value.
- Prioritize what to build and when by using your bag of Agile tools: quantifiable metrics, facilitated sessions, conversations and partnerships within the business.
- Make clear ‘the why’ to audiences from your team up to the C-Suite, and commit to measurable value outcomes.
- Make assumptions and then use tools like prototypes, mockups and thought exercises to validate or discard them. Fast.
-
Build the Thing Right.
- Own getting features through our Definition of Ready. This requires conversations and partnerships throughout engineering and the business to nail ‘the what’ to the level of detail the dev team needs.
- Use deep collaboration with your team to get the features built. Write and accept stories, refine a backlog, answer daily questions, admit error and own the functionality.
- Be willing to fail fast and pivot without mercy or guilt.
- Be a servant leader to the team, always looking to empower, listen, protect and be a part of their success.
- Provide transparent tracking of progress in dashboards for all to see, and use it to steer, highlight risk and uncertainty, and make appropriate commitments.
- Partner with a Scrum Master (we call them Agile Guides) on ceremonies and artifacts.
- Use Definition of Done as a tool for quality and getting the value out the door.
- Partner with Engineering leadership on quality, performance, technology and process.
-
Build the Thing Fast.
- Have a mindset and philosophy for decomposing features into small shippable increments that accelerate flow through the team.
- Figure out how to ship something every sprint. Hint: Feature Flags should be in your toolkit. Develop on cadence, release on demand.
- Use your honed analysis skills to know what needs to get done first, what the fast follow is, and most importantly, when to stop and declare victory.
-
Build your Vision
- Create, own, justify and evangelize the larger roadmap for your product. Get the company leadership and the C-Suite behind you.
- Use multiple dimensions of communication to inform the world of your vision, meeting your audiences where they are. Dashboards, Jira, Confluence and conversations are all part of your toolbox. Powerpoint and email less so.
- Relentlessly pay attention to the industry, technology trends, app best practices, business goals and new Agile ways of doing things.
- Empower Sales, listen to Customer Success, inspire Engineering.
-
Build your Coalition
- Product Management lies at the intersection of Customer, Business and Engineering. You’ll need to listen to, partner with, and influence all three.
- You need to be able to say No. And, you need to have tools so that people understand it. Extra credit if they agree with it. Bonus credit if they like it.
- Partners and Integrations are a key part of our ecosystem of success. You’ll leverage those and incorporate them into your roadmap and vision.
- Be able to facilitate collaborative decision making workshops.
-
Own What You’ve Built
- Use KPIs, OKRs and other information radiators to focus your intent, document your success and steer away from failure.
- Be able to represent your contribution to the business revenue, market share and customer delight.
- Take pride in the customer delight, along with your team!
Requirements:
- At least 2 years of experience as a product manager
- Some other major element of experience (development, business, financial, manufacturing, customer success, etc.) is a plus
- Demonstrated success in a deeply agile organization
- Proven ability to influence cross-functional teams without formal authority
- Bachelor’s degree or higher in business, marketing, engineering or
Compensation:
Up to $100k DOE
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
Flowhub is hiring for a Staff Accountant. Reporting to the CFO, the Staff Accountant is responsible for the day to day accounting activities of the company. The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced startup environment. This is an excellent opportunity to join a growing company with competitive compensation.
Responsibilities will include, but are not limited to:
- Manage the Accounts Receivable process from initial order through subscription creation.
- Work with sales department on customer accounts and invoicing inquiries and issues.
- Interact with customers to accurately identify, analyze and resolve billing issues in a timely manner.
- Ensure that AR processes are completed on time to meet the monthly close deadlines.
- Contact slow-paying customers to collect payments and manage the AR aging.
- Manage bank deposit process
- Handle Accounts Payable, vendor payments, evaluations and communication
- Maintain company credit card program and expense reports using tools like Expensify
- Perform audits of active customers and associated products
- Calculate and issue financial and operating metrics
- Review, analyze, improve and automate current processes
- Collaborative with other departments to address and resolve issues in a timely manner
- Support the CFO in miscellaneous projects as needed.
Required Skills:
- Strong knowledge of GAAP
- Intermediate to expert EXCEL skills
- Experience with Quickbooks, Salesforce.com and/or a SaaS subscription management tool extremely helpful.
- 1 - 3 years of experience in accounting.
- Bachelor’s degree in accounting or finance helpful.
- Excellent verbal and written communication skills
- High analytical ability
- Well organized and able to multi-task
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
To accelerate growth as we enter new markets and launch new products, we’re looking for a nimble, experimentation-minded Growth Marketing Manager to join our team of cannabis advocates. Reporting to Flowhub’s Vice President of Marketing, you’ll be responsible for driving continuous growth through scalable, repeatable, and measurable customer acquisition programs. You’ll attract new business leads and significantly grow our customer base.
The ideal candidate thrives on testing new marketing channels, messaging, and methodologies in order to find winning opportunities that improve business metrics. You are rigorous about optimizing a cohesive, data-driven customer journey that combines inbound and outbound strategies with organic, paid, online and offline touchpoints.
If you’re ready to create a movement in an exciting, emerging industry and share our passion for cannabis legalization, then come join us.
Responsibilities:
- Create qualified sales pipeline
- Experiment with new growth channels to accelerate customer conversion
- Work cross-functionally with Sales, Product and Customer Success teams to optimize content and campaign tactics, identify audiences for segmentation, and develop personalized customer journeys that support revenue-generating initiatives
- Automate workflows and triggers to help drive an efficient, low-touch sales process with high product adoption rates and an effective expansion path
- Establish consistent tracking, reporting, and attribution modelling to reliably communicate ROI, identify gaps in the marketing funnel, and surface opportunities
- Drive a rigorous culture of experimentation by using statistical techniques and hypothesis testing to validate your findings and generate recommendations
- Oversee our marketing technology stack and related workflows and processes, ensuring data accuracy, reliability and support for the future
Qualifications:
- 4+ years experience in B2B growth marketing, performance marketing, marketing operations, or demand generation role
- Track record of driving leads and funnel conversion programs with proven ROI
- Strong understanding of marketing channels and growth strategies, how they work, how they can be integrated, and how to evaluate them including content marketing, email personalization, customer journey automation, account-based marketing, SEO/SEM, audience segmentation, and event execution
- Experience connecting and managing a modern marketing automation and analytics toolstack such as Salesforce CRM, Autopilot, Drift, Outreach, Google Analytics, Excel, Pendo, Segment, Mixpanel, Slack
- Growth mindset with results-driven approach to work (testing, measuring, iterating)
- Sound business judgment, analytical and critical thinking skills. You've got the ability to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
- Innovative and curious thinker, with a heavy bias towards execution
- Demonstrated excellence at time management, organization, project management, and good news/bad news communication
- Cannabis industry experience a plus
- Self-motivated and desire to make an impact
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers and unlock future revenue. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually.
Are you an experienced product manager who has led the development and delivery of products across a span of technologies? Do you harbor an inner geek? Are you relentlessly focused on deep stakeholder empathy to find value and determined to translate that all the way down to stories for your team? Can you use servant leadership and collaboration, metrics and inquiry, empathy and determination to Get S**t Done?
Then we want to talk to you.
Flowhub is growing our Product team to match the growth in our Engineering teams. We play in the modern SaaS space with web and mobile apps, all sorts of integrations and a state of the art CI/CD K8s infrastructure. We joyously embrace Agile and Lean, making the tools and processes work for us (and not the other way around…). We prefer dashboards over status reports, empowerment over directiveness, and constantly shipping value.
Responsibilities:
You will own the platform product suite from ideation through delivery. This includes our internal and external APIs, data pipelines, performance monitoring and some customer facing tooling. You will need to:
-
Build the Right Thing.
- Use your skills and tools to understand external and internal customers, building deep empathy for the value those customers need.
- Leverage your understanding of the customer need, the technology choices available, the team dynamics and the business goals to construct a set of features that deliver that value.
- Partner with architects to understand their technology choices and bring your real world experience to enable phasing them in.
- Prioritize what to build and when by using your bag of Agile tools: quantifiable metrics, facilitated sessions, conversations and partnerships within the business.
- Make clear 'the why' to audiences from your team up to the C-Suite, and commit to measurable outcomes.
- Make assumptions and then use tools like prototypes, mockups and thought exercises to validate or discard them. Fast.
-
Build the Thing Right.
- Own getting features through our Definition of Ready using conversations and partnerships throughout engineering and the business to nail 'the what' to the level of detail the dev team needs.
- Use deep collaboration with your team to get the features built. Write and accept stories, refine a backlog, answer daily questions, admit error and own the functionality.
- Be willing to fail fast and pivot without mercy or guilt.
- Have "automation in all things" be a reflex thought.
- Be a servant leader to the team, always looking to empower, listen, protect and be a part of their success.
- Provide transparent tracking of progress in dashboards for all to see, and use it to steer, highlight risk and uncertainty, and make appropriate commitments.
- Partner with a Scrum Master (we call them Agile Guides) on ceremonies and artifacts.
- Use Definition of Done as a tool for quality and getting the value out the door.
- Partner with Engineering leadership on quality, performance, technology and process.
- Build the Thing Fast.
-
- Have a mindset and philosophy for decomposing features into small shippable increments that accelerate flow through the team.
- Figure out how to ship something every sprint. Hint: Feature Flags should be in your toolkit. Develop on cadence, release on demand.
- Use your honed analysis skills to know what needs to get done first, what the fast follow is, and most importantly, when to stop and declare victory.
Build your Vision
- Create, own, justify and evangelize the larger roadmap for your product. Get the company leadership and the C-Suite behind you.
- Use multiple dimensions of communication to inform the world of your vision, meeting your audiences where they are. Dashboards, Jira, Confluence and conversations are all part of your toolbox. Powerpoint and email less so.
- Relentlessly pay attention to the industry, technology trends, app best practices, business goals and new Agile ways of doing things.
- Empower Sales, listen to Customer Success, inspire Engineering.
- Build your Coalition
-
- Product Management lies at the intersection of Customer, Business and Engineering. You'll need to listen to, partner with, and influence all three.
- You need to be able to say No. And, you need to have tools so that people understand it. Extra credit if they agree with it. Bonus credit if they like it.
- Partners and Integrations are a key part of our ecosystem of success. You'll leverage those and incorporate them into your roadmap and vision.
- Be able to facilitate collaborative decision making workshops.
Own What You've Built
- Use KPIs, OKRs and other information radiators to focus your intent, document your success and steer away from failure.
- Be able to represent your contribution to the business revenue, market share and customer growth.
- Take pride in the customer delight, along with your team!
Requirements:
- 5-10+ years of experience as a product manager
- Some other major element of experience, particularly in development, but alternatively in business, financial, manufacturing or customer success is a plus
- Demonstrated success in a deeply agile organization
- Proven ability to influence cross-functional teams without formal authority
- Bachelor's degree or higher in business, marketing, engineering or other relevant field
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to empower cannabis dispensaries to grow their businesses, delight their customers and unlock future revenue. Retailers large to small in the burgeoning industry trust Flowhub to accelerate their sales, manage inventory, stay compliant, and process $3B+ in cannabis sales annually.
Are you an experienced product manager who has led the development and delivery of products across a span of technologies? Do you harbor an inner geek? Are you relentlessly focused on deep stakeholder empathy to find value and determined to translate that all the way down to stories for your team? Can you use servant leadership and collaboration, metrics and inquiry, empathy and determination to Get S**t Done?
Then we want to talk to you.
Flowhub is growing our Product team to match the growth in our Engineering teams. We play in the modern SaaS space with web and mobile apps, all sorts of integrations and a state of the art CI/CD K8s infrastructure. We joyously embrace Agile and Lean, making the tools and processes work for us (and not the other way around…). We prefer dashboards over status reports, empowerment over directiveness, and constantly shipping value.
Responsibilities:
You will own the platform product suite from ideation through delivery. This includes our internal and external APIs, data pipelines, performance monitoring and some customer facing tooling. You will need to:
-
Build the Right Thing.
- Use your skills and tools to understand external and internal customers, building deep empathy for the value those customers need.
- Leverage your understanding of the customer need, the technology choices available, the team dynamics and the business goals to construct a set of features that deliver that value.
- Partner with architects to understand their technology choices and bring your real world experience to enable phasing them in.
- Prioritize what to build and when by using your bag of Agile tools: quantifiable metrics, facilitated sessions, conversations and partnerships within the business.
- Make clear ‘the why’ to audiences from your team up to the C-Suite, and commit to measurable outcomes.
- Make assumptions and then use tools like prototypes, mockups and thought exercises to validate or discard them. Fast.
-
Build the Thing Right.
- Own getting features through our Definition of Ready using conversations and partnerships throughout engineering and the business to nail ‘the what’ to the level of detail the dev team needs.
- Use deep collaboration with your team to get the features built. Write and accept stories, refine a backlog, answer daily questions, admit error and own the functionality.
- Be willing to fail fast and pivot without mercy or guilt.
- Have “automation in all things” be a reflex thought.
- Be a servant leader to the team, always looking to empower, listen, protect and be a part of their success.
- Provide transparent tracking of progress in dashboards for all to see, and use it to steer, highlight risk and uncertainty, and make appropriate commitments.
- Partner with a Scrum Master (we call them Agile Guides) on ceremonies and artifacts.
- Use Definition of Done as a tool for quality and getting the value out the door.
- Partner with Engineering leadership on quality, performance, technology and process.
- Build the Thing Fast.
-
- Have a mindset and philosophy for decomposing features into small shippable increments that accelerate flow through the team.
- Figure out how to ship something every sprint. Hint: Feature Flags should be in your toolkit. Develop on cadence, release on demand.
- Use your honed analysis skills to know what needs to get done first, what the fast follow is, and most importantly, when to stop and declare victory.
Build your Vision
- Create, own, justify and evangelize the larger roadmap for your product. Get the company leadership and the C-Suite behind you.
- Use multiple dimensions of communication to inform the world of your vision, meeting your audiences where they are. Dashboards, Jira, Confluence and conversations are all part of your toolbox. Powerpoint and email less so.
- Relentlessly pay attention to the industry, technology trends, app best practices, business goals and new Agile ways of doing things.
- Empower Sales, listen to Customer Success, inspire Engineering.
- Build your Coalition
-
- Product Management lies at the intersection of Customer, Business and Engineering. You’ll need to listen to, partner with, and influence all three.
- You need to be able to say No. And, you need to have tools so that people understand it. Extra credit if they agree with it. Bonus credit if they like it.
- Partners and Integrations are a key part of our ecosystem of success. You’ll leverage those and incorporate them into your roadmap and vision.
- Be able to facilitate collaborative decision making workshops.
Own What You’ve Built
- Use KPIs, OKRs and other information radiators to focus your intent, document your success and steer away from failure.
- Be able to represent your contribution to the business revenue, market share and customer growth.
- Take pride in the customer delight, along with your team!
Requirements:
- 5-10+ years of experience as a product manager
- Some other major element of experience, particularly in development, but alternatively in business, financial, manufacturing or customer success is a plus
- Demonstrated success in a deeply agile organization
- Proven ability to influence cross-functional teams without formal authority
- Bachelor’s degree or higher in business, marketing, engineering or other relevant field
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Commission
Full Job Description
At Flowhub, we are about more than technology — we are on a mission to make legal cannabis accessible to every adult on planet Earth. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ in cannabis product sales annually.
The Senior Business Analyst (SBA), reporting to the CFO, will work with the Finance, Sales and Data Science teams to provide on-going management, reporting from and continuous improvement of the company’s financial, revenue and other data systems. Key systems that the SBA will leverage include Salesforce.com, Zuora, Quickbooks, Jira, Big Query, among others. The SBA will primarily be responsible for building and maintaining various integrations between data systems, building analyses, and creating consolidated reports from disparate systems. Other solutions that the SBA may be responsible for include feature requests for existing systems, integrations between systems, and analytics. The SBA will also take a lead role in assessing, acquiring, and implementing new tools along with ongoing maintenance of existing systems.
Key responsibilities would include:
- Lead projects to scale the Zuora environment to meet Flowhub’s business needs including integrations between Zuora billing, Salesforce.com and Quickbooks
- Building various analyses and create consolidated reports from disparate systems, including integrating usage data from Flowhub’s platform
- Create and develop financial and KPI dashboards and other reporting mechanisms
- Report out on a regular cadence on key metrics, surfacing insights and impactful data
- Ensure high data quality within the reports
- Build and maintain, or improve and/or update, various integrations, scripts and procedures between data systems
- Assist with track progress or roadblocks to OKRs
- Assist with board deck preparation
- Develop and maintain strong relationships with internal business partners and external vendors
- Identify critical business issues and initiatives and provide researched analysis on solutions
- Negotiate contracts with consultants, technical personnel and vendors to reach systems and solution end goals as needed
- Research to keep up to date with newest systems and best practices for business management
The SBA may also be asked to perform various finance or revenue related tasks such as:
- Architect, design, configure and deliver subscription billing and revenue solutions, initially based in Zuora billing, Salesforce.com and Quickbooks
- Creation of monthly financial reports (variance analysis, ratios, etc.) for distribution to executives, board and investors
- Work with the Revenue Operations to research, validate, and organize revenue goals and progress towards goals
- Deferred revenue entries and sales journal maintenance
- Compilation and reporting of implementation and product support statistics
- Update financial forecast with actual results
- Monthly bank reporting
- Commission and SPIFF calculation and reporting
- Work with Revenue Team leader to update accounting for changes to commission plans
The successful candidate will be a highly motivated, detail, process and project-oriented individual focused on building and maintaining a company-wide set of efficient tools that meet the needs of all employees. This position demands a high-level understanding of process and procedures that drive a successful organization.
EDUCATION & REQUIREMENTS:
- BS or BA degree in computer science, business administration, or related technical field, or equivalent experience
- Salesforce Certification
- 3-5 years of experience in systems administration and project management, with deep experience in Zuora and Salesforce.com strongly preferred
SKILLS
- Zuora and Salesforce.com administration expertise
- Knowledge of Jira, Big Query, and other database systems a plus
- Consolidating data or creating reporting capabilities from disparate systems
- Quickbooks knowledge and/or familiarity with other accounting systems a strong plus
- Familiarity with Generally Accepted Accounting Principles (GAAP) is a plus
KEY ATTRIBUTES:
- Communicates clearly and logically in writing and verbally, providing supportive data and vital information in an organized, succinct, and concise manner
- Critical thinker with a bias towards action
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Who you are:
- Disciplined: Organized, process driven, structured and methodical with prospecting
- Relationship builder: Loves talking to people across all walks of life, easily relatable
- Challenger: Not afraid to challenge status quo: teaches, tailors, and takes control of a conversation
- Lead the Dance: Consultative and helps buyers navigate through new waters
- High Integrity: Does the right thing, even when no one is looking
- Mission Driven: Believes in our mission, and evangelizes to others
- Adaptable: Thrives in constantly changing environments and the industry develops
- Low-ego: Not afraid to make mistakes, high accountability, chill vibes
Requirements:
- A demonstrated track record of excellence
- 1-5+ previous experience in a Sales Executive Role, preferably in SaaS sales or Tech sales
- Proficient in salesforce, outreach, and other leading sales technology
- Strong written and verbal communication skills
- A genuine interest Sales as a craft and a commitment to continued improvement
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We're helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Who you are:
- Disciplined: Organized, process driven, structured and methodical with prospecting
- Relationship builder: Loves talking to people across all walks of life, easily relatable
- Challenger: Not afraid to challenge status quo: teaches, tailors, and takes control of a conversation
- Lead the Dance: Consultative and helps buyers navigate through new waters
- High Integrity: Does the right thing, even when no one is looking
- Mission Driven: Believes in our mission, and evangelizes to others
- Adaptable: Thrives in constantly changing environments and the industry develops
- Low-ego: Not afraid to make mistakes, high accountability, chill vibes
Requirements:
- A demonstrated track record of excellence
- 1-5+ previous experience in a Sales Executive Role, preferably in SaaS sales or Tech sales
- Proficient in salesforce, outreach, and other leading sales technology
- Strong written and verbal communication skills
- A genuine interest Sales as a craft and a commitment to continued improvement
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We’re helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We are on a mission to make provide safe cannabis access to every adult on the planet.
Sales is the variable that most affects a company’s success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Responsibilities:
- Manage Relationships. Regularly meet with your customers to maintain and strengthen their relationship with Flowhub.
- Customer's Success. Understand your customer's goals and ensure they are achieved.
- Retention. Maintain your book of business.
- Influence Decisions. Work with product and leadership teams to share customer insights.
Qualifications:
- A genuine interest in helping businesses be successful and a commitment to continued improvement
- 2+ years of previous experience in a customer success or management in cannabis retail
- Experience with an in house CRM tool (Salesforce, hubspot, exc)
- Proven record of helping customers hit their goals
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
The Role:
We are a nimble team that is rapidly growing in an emerging industry. This role will support the development of a small-but-growing Sales, Marketing, and CS org as we take on our mission to provide accessibility to safe cannabis products to all adults and fuel dispensary growth.
As a Sales Strategy & Operations Manager at Flowhub, you’ll work closely with Sales Leadership, Marketing Leadership, and Customer Success to drive process alignment, build systems that scale, and provide transparency through data for our business. You’ll recommend, scope and implement cross functional process and system changes to have a direct impact on our operational efficiency and top line growth of new, expansion and recurring streams. You’ll also work alongside team members who are smart, driven, passionate about work, thoughtful, and huge customer advocates.
What You'll Do:
- Build discipline into our organization, creating stable infrastructure and building repeatable processes within the CRM and org wide
- Support the front line and management with systems, process and reporting improvements that allow them to better operate their functional areas and provide accurate forecasting at the top level of the business
- Support Lead to Opportunity efficiency through lead management optimizations and dashboards, creating visibility and accountability into our demand generation engine
- Own work streams within the Go-To-Market plan that deal with our territory strategy and optimizations, and the ad-hoc or regularly scheduled efforts to operationalize this work during hiring and planning periods
- Own the quote to cash process by implementing systems and/or process that decreases the length of time for our internal deal desk processes while increasing the data fidelity around quotes, contracts, and products in system
- Collaborate with CS and Product to build Jira integrations to track, measure, support client request and opportunities in order to support and prioritize product roadmap.
- Support Comp and Quota design with guidance and input from Finance and Leadership
Requirements:
- 3-4+ years of experience in Sales or Business Operations at a SaaS based company
- BA/BS degree and field experience working in a Tech company
- Deep experience leveraging a variety of business systems to solve complex problems that drive business outcomes
- Proficiency with Salesforce, Outreach, Excel/Google Sheets, other platforms to drive business efficiency
- Strong organizational skills with the ability to execute proactively instead of reactively and lead a project from conception to completion
- Strong attention to details and numbers
- Low ego, chill vibes, great cross-functional partner
Bonus Points:
- SFDC Administrator Certification or equivalent work in Salesforce’s Trailhead
- SQL experience and/or experience with declarative data analysis programming languages
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We’re helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We are on a mission to make provide safe cannabis access to every adult on the planet.
Sales is the variable that most affects a company's success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Responsibilities:
- Manage Relationships. Regularly meet with your customers to maintain and strengthen their relationship with Flowhub.
- Customer's Success. Understand your customer's goals and ensure they are achieved.
- Retention. Maintain your book of business.
- Influence Decisions. Work with product and leadership teams to share customer insights.
Qualifications:
- A genuine interest in helping businesses be successful and a commitment to continued improvement
- 2+ years of previous experience in a customer success or management in cannabis retail
- Experience with an in house CRM tool (Salesforce, hubspot, exc)
- Proven record of helping customers hit their goals
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
As an Account Executive, you will generate new business from qualified leads supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software.
Your duties will also include building and maintaining a strong pipeline, developing professional relationships, researching and delivering information to guide prospects through the decision-making process, and generating necessary documentation for negotiated agreements. Your territory will have partial geographic alignment as different states operate with different laws and regulations.
We hold our Account Executives to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
Who you are:
- Disciplined: Organized, process driven, structured and methodical with prospecting
- Relationship builder: Loves talking to people across all walks of life, easily relatable
- Challenger: Not afraid to challenge status quo: teaches, tailors, and takes control of a conversation
- Lead the Dance: Consultative and helps buyers navigate through new waters
- High Integrity: Does the right thing, even when no one is looking
- Mission Driven: Believes in our mission, and evangelizes to others
- Adaptable: Thrives in constantly changing environments and the industry develops
- Low-ego: Not afraid to make mistakes, high accountability, chill vibes
Requirements:
- A demonstrated track record of excellence
- 1-5+ previous experience in a Sales Executive Role, preferably in SaaS sales or Tech sales
- Proficient in salesforce, outreach, and other leading sales technology
- Strong written and verbal communication skills
- A genuine interest Sales as a craft and a commitment to continued improvement
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We’re helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
As a Sales Development Representative (SDR), you will generate qualified opportunities from leads and outbound prospecting supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software. Outbound prospecting includes supporting a geographical territory that is aligned to one of our AEs, and calling, emailing, and creatively prospecting into new and existing dispensaries to generate qualified meetings and pipeline.
Your duties will also include prospecting, calling, emailing, and using creativity to warm potential customers. and schedule an initial follow up meeting with our direct sales task force. This will include developing professional relationships, researching new markets and license owners, and organizing leads and assisting them through a thoughtful prospecting funnel. Our goal is to warm potential customers up to the concept of exploring Flowhub for their point of sale platform.
We hold our Sales Development Representatives to a high standard of professionalism, communication, and accountability. The right candidate is passionate and excited about connecting with dispensary owners, self motivated to challenge themselves and work hard, and disciplined to hold themselves accountable to their own high standards. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement. We consider the role of Sales Development Representative as an introduction to Flowhub, and encourage career development to Account Executives, Customer Success, or a different path within the Flowhub community.
Who you are:
- Disciplined: Organized, process driven, structured and methodical with prospecting
- Relationship builder: Loves talking to people across all walks of life, easily relatable
- Resilient: Will not give up, and finds a way to persevere through
- Lead the Dance: Consultative and helps buyers navigate through new waters
- High Integrity: Does the right thing, even when no one is looking
- Mission Driven: Believes in our mission, and evangelizes to others
- Adaptable: Thrives in constantly changing environments and the industry develops
- Low-ego: Not afraid to make mistakes, high accountability, chill vibes
Requirements:
- A demonstrated track record of excellence
- 1-5+ of professional work experience
- Bachelor's Degree
- Strong written and verbal communication skills
- A genuine interest sales development as a craft and a commitment to continued improvement
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We’re helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually. We exist to make safe cannabis products accessible to every adult on planet Earth.
As a Sales Development Representative (SDR), you will generate qualified opportunities from leads and outbound prospecting supplied to you via our various business development efforts. Leads come from both new and existing customers, meaning businesses starting a dispensary for the first time and those that have been around awhile and want to improve their existing dispensary management software. Outbound prospecting includes supporting a geographical territory that is aligned to one of our AEs, and calling, emailing, and creatively prospecting into new and existing dispensaries to generate qualified meetings and pipeline.
Your duties will also include prospecting, calling, emailing, and using creativity to warm potential customers. and schedule an initial follow up meeting with our direct sales task force. This will include developing professional relationships, researching new markets and license owners, and organizing leads and assisting them through a thoughtful prospecting funnel. Our goal is to warm potential customers up to the concept of exploring Flowhub for their point of sale platform.
We hold our Sales Development Representatives to a high standard of professionalism, communication, and accountability. The right candidate is passionate and excited about connecting with dispensary owners, self motivated to challenge themselves and work hard, and disciplined to hold themselves accountable to their own high standards. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement. We consider the role of Sales Development Representative as an introduction to Flowhub, and encourage career development to Account Executives, Customer Success, or a different path within the Flowhub community.
Who you are:
- Disciplined: Organized, process driven, structured and methodical with prospecting
- Relationship builder: Loves talking to people across all walks of life, easily relatable
- Resilient: Will not give up, and finds a way to persevere through
- Lead the Dance: Consultative and helps buyers navigate through new waters
- High Integrity: Does the right thing, even when no one is looking
- Mission Driven: Believes in our mission, and evangelizes to others
- Adaptable: Thrives in constantly changing environments and the industry develops
- Low-ego: Not afraid to make mistakes, high accountability, chill vibes
Requirements:
- A demonstrated track record of excellence
- 1-5+ of professional work experience
- Bachelor's Degree
- Strong written and verbal communication skills
- A genuine interest sales development as a craft and a commitment to continued improvement
Market Opportunity:
Cannabis is one of the newest and fastest growing categories, with expectations that growth will exceed $66 billion by 2025, at an anticipated compound annual growth rate of 23.9%. Despite challenges caused by overregulation and overtaxing, the worldwide legal cannabis spending hit $14.9 Billion in 2019, up from $10.2 Billion in 2018. The United States, with 33 states legalizing cannabis for medical use and 10 authorizing recreational use, saw $12.2B.
Flowhub has already seen significant growth, doubling its customer base across 11 markets, and seeing revenue increase by 200 percent. If you are excited by change, the peaks and valleys of working for a fast growing company, and driving towards continuous growth and improvement, then we look forward to having you on the team!
As the original integrator to Metrc, the state track and trace system used in most legal cannabis markets, Flowhub helps cannabis retailers automate and simplify business operations through technology to keep companies and government transparent, keep cannabis products off the black market, and build a robust scalable industry that is approachable for all adults and medical patients.
We're helping every adult on earth gain safe access to cannabis products, and helping dispensary owners realize their dreams. Come join our team, and change the world with us!
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
Flowhub is searching for an Agile Guide! This role is an Agile Office team member who spends much of their time helping other team members communicate, coordinate, and cooperate; generally, this person assists the team in meeting their delivery goals. The Agile Guide is a leader who enables teams through teaching Agile principles and practices, coaching with powerful questions and guiding team development.
Responsibilities
- Exhibits Agile leadership – Exhibits the behaviors of an Agile Leader with an Agile mindset. Helps the team embrace Agile core values, adopt and apply Agile principles, and implement Agile practices.
- Supports the team rules – The rules of an Agile Team are lightweight, but they are rules nonetheless, and the Agile Guide is responsible for reinforcing them. These may include the rules of Scrum, Built-In Quality practices, Work in Process (WIP) limits, and any other process rules the team has agreed on.
- Facilitates the team's progress toward team goals – The Agile Guide is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on daily and Iteration Goals in the context of the Portfolio Roadmap.
- Leads team efforts in relentless improvement – Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
- Facilitates meetings – Coordinates, and sets purpose and outcomes for meetings including Daily Standup, Sprint Planning, Sprint Review, Retrospectives, Story Mapping and 5 Whys by applying tools, techniques and processes in support of high performance.
- Supports the Product Manager– The Agile Guide helps the Product Manager as a member of the team in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
- Eliminates impediments – Many blocking issues will be beyond the team's authority or may require support from other teams. The Agile Guide actively addresses these issues so that the team can remain focused on achieving the objectives of the Iteration.
- Promotes quality practices – Provides guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD). The Agile Guide helps foster the culture of quality and technical discipline.
- Builds a high-performing team – Focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes.
- Protects and communicates – Communicates with management and outside stakeholders; helps protect the team from uncontrolled expansion of work.
- Coordinates with other teams – They often coordinate with the DevOps, UI/UX, Architecture, and Data Science teams. Inter-team coordination cannot be delegated entirely to the Agile Guide and the Agile Guide will guide the team to shared responsibility.
- Promote Agile practices beyond R&D– The Agile Guide is a master facilitator with a knack for helping teams flow value and will be responsible for helping teams outside of R&D learn from and apply Agile principles and practices.
- Support and Facilitate the OKR process– As a member of the Agile Office the Agile Guide will be a source of knowledge, facilitation and support for the OKR process throughout the company.
Desired Skills/Experience
- 3+ years of experience working as a Scrum Master or similar Agile servant leadership role.
- Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment and increasing transparency.
- Strong understanding of the software development lifecycle.
- Strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
- Skilled at working effectively with cross functional teams.
- Excellent written and verbal communication skills.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
At Flowhub, we're about more than technology — we're on a mission to make legal cannabis accessible to everyone. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ cannabis sales annually.
Flowhub is searching for an Agile Guide! This role is an Agile Office team member who spends much of their time helping other team members communicate, coordinate, and cooperate; generally, this person assists the team in meeting their delivery goals. The Agile Guide is a leader who enables teams through teaching Agile principles and practices, coaching with powerful questions and guiding team development.
Responsibilities
- Exhibits Agile leadership – Exhibits the behaviors of an Agile Leader with an Agile mindset. Helps the team embrace Agile core values, adopt and apply Agile principles, and implement Agile practices.
- Supports the team rules – The rules of an Agile Team are lightweight, but they are rules nonetheless, and the Agile Guide is responsible for reinforcing them. These may include the rules of Scrum, Built-In Quality practices, Work in Process (WIP) limits, and any other process rules the team has agreed on.
- Facilitates the team’s progress toward team goals – The Agile Guide is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on daily and Iteration Goals in the context of the Portfolio Roadmap.
- Leads team efforts in relentless improvement – Helps the team improve and take responsibility for their actions; facilitates the team retrospective. Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
- Facilitates meetings – Coordinates, and sets purpose and outcomes for meetings including Daily Standup, Sprint Planning, Sprint Review, Retrospectives, Story Mapping and 5 Whys by applying tools, techniques and processes in support of high performance.
- Supports the Product Manager– The Agile Guide helps the Product Manager as a member of the team in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
- Eliminates impediments – Many blocking issues will be beyond the team’s authority or may require support from other teams. The Agile Guide actively addresses these issues so that the team can remain focused on achieving the objectives of the Iteration.
- Promotes quality practices – Provides guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD). The Agile Guide helps foster the culture of quality and technical discipline.
- Builds a high-performing team – Focuses on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary, but only after internal team processes have failed to resolve the issue; helps individuals and teams through personnel changes.
- Protects and communicates – Communicates with management and outside stakeholders; helps protect the team from uncontrolled expansion of work.
- Coordinates with other teams – They often coordinate with the DevOps, UI/UX, Architecture, and Data Science teams. Inter-team coordination cannot be delegated entirely to the Agile Guide and the Agile Guide will guide the team to shared responsibility.
- Promote Agile practices beyond R&D– The Agile Guide is a master facilitator with a knack for helping teams flow value and will be responsible for helping teams outside of R&D learn from and apply Agile principles and practices.
- Support and Facilitate the OKR process– As a member of the Agile Office the Agile Guide will be a source of knowledge, facilitation and support for the OKR process throughout the company.
Desired Skills/Experience
- 3+ years of experience working as a Scrum Master or similar Agile servant leadership role.
- Strong skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment and increasing transparency.
- Strong understanding of the software development lifecycle.
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
- Skilled at working effectively with cross functional teams.
- Excellent written and verbal communication skills.
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is looking for a high velocity Account Executive (AE) to help us grow revenue. We are on pace to double in size this year and need motivated and determined sales professionals to reach our goals. This is an exciting opportunity for someone with 2-5 years selling experience to be part of an exciting software-as-a-service (SaaS) business in the Cannabis industry.
Responsibilities:
- Negotiate with Integrity. Guide prospects through the decision-making process by providing accurate and truthful information.
- Maintain Accurate Records. Ensuring that negotiated deals are properly tracked and documented
- Close New Business. Convert prospects into customers, quotes into signed deals, and goals into deliverables.
- Influence Decisions. Understand the Sales process and help drive company decisions therein
Qualifications:
- 2-5 years experience as a quota-carrying sales representative and/or sales prospecting experience
- Ability to relate and connect with cannabis dispensary owners and ask intelligent questions
- Self-motivated with ability to work in-fast paced, changing environment
- Genuine customer empathy (you are interested in helping customers
- Organized and strong time management skills
- Excellent written & verbal communication
- A thirst for knowledge and growth in a start-up environment
- A sense of urgency and persistence
- Flexibility - we're a small company that moves and reacts fast
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
To help establish our industry leadership, we’re looking for a strategic Product Marketing Manager to join our team of cannabis advocates. Reporting to Flowhub’s Vice President of Marketing, you’ll be responsible for owning our go-to-market strategy, product positioning, and customer education to accelerate product adoption, encourage customer retention, and drive revenue growth.
The ideal candidate is an organized, highly collaborative product marketer with strong communications skills and a hunger for growth. You have the creative ability to bring new and existing products to life and the gift of persuasion to effectively demonstrate business value of SaaS solutions across many marketing channels. You know how to execute an integrated product launch, develop solid competitive analysis, enable the salesforce, solve for new pricing scenarios, and thrive in a fast-changing industry.
If you’re ready to create a movement in an exciting, emerging industry and share our passion for cannabis legalization, then come flow with us.
Responsibilities:
- Be an expert on the Flowhub cannabis retail platform
- Develop compelling and inspirational product positioning and messaging that speaks directly to target personas
- Uncover and prioritize new product opportunities and use cases that will drive growth by engaging with customers, conducting robust market research, and tracking competitive products
- Maintain ongoing internal and external documentation on Flowhub capabilities, our opportunity and how we compare
- Establish a product launch strategy playbook and lead all new launch execution including full-funnel marketing campaigns, internal/external communications and collateral
- Own and execute on sales enablement deliverables such as pitch decks, internal documentation (FAQs), competitive intel, trainings and more
- Create product marketing collateral from start to finish including developing visuals, writing copy, and packaging final outputs for a variety of marketing mediums such as website, email, one pagers, video, events, and webinars
- Measure performance through key metrics such as MRR expansion, retention rates, and feature adoption
- Partner with Demand Generation and Communications to optimize the customer lifecycle and develop effective launch, upsell and retention campaigns
- Work cross-functionally with product, designers, and sales to influence product strategy and roadmaps based on market demand, competitor intelligence and customer feedback
Qualifications:
- Minimum of 3 years in-house experience in product marketing for SaaS B2B tech companies
- Exceptional written, spoken communication, and presentation skills
- Excellent time management skills and proven ability to deliver high quality outputs on a deadline
- Highly organized, agile, and resourceful self-starter with an ability to focus and prioritize within a fast-paced environment
- Strong research and analytical skills with a knack for clean and simple visualizations
- Demonstrated ability to work cross-functionally and confidently collaborate directly with senior executives and build consensus among multiple stakeholders
- Proficiency with design, analytics, marketing automation, and collaboration tools such as Sketch, Photoshop, Google Analytics, Google Data Studio, Marketo, Autopilot, Salesforce, Trello, Invision, Abstract
- Creative yet analytical, mission-driven and focused on solving problems in a team setting
- Cannabis industry experience a plus
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Flowhub is looking for a high velocity Account Executive (AE) to help us grow revenue. We are on pace to double in size this year and need motivated and determined sales professionals to reach our goals. This is an exciting opportunity for someone with 2-5 years selling experience to be part of an exciting software-as-a-service (SaaS) business in the Cannabis industry.
Responsibilities:
-
Negotiate with Integrity. Guide prospects through the decision-making process by providing accurate and truthful information.
-
Maintain Accurate Records. Ensuring that negotiated deals are properly tracked and documented
-
Close New Business. Convert prospects into customers, quotes into signed deals, and goals into deliverables.
-
Influence Decisions. Understand the Sales process and help drive company decisions therein
Qualifications:
- 2-5 years experience as a quota-carrying sales representative and/or sales prospecting experience
- Ability to relate and connect with cannabis dispensary owners and ask intelligent questions
- Self-motivated with ability to work in-fast paced, changing environment
- Genuine customer empathy (you are interested in helping customers
- Organized and strong time management skills
- Excellent written & verbal communication
- A thirst for knowledge and growth in a start-up environment
- A sense of urgency and persistence
- Flexibility - we're a small company that moves and reacts fast
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Sales is the variable that most affects a company’s success and ability to make the moves it wants to. As a result, we hold our Customer Success Managers to a high standard of professionalism, communication, and accountability. We reward those who deliver on those expectations with a competitive compensation structure and opportunities for advancement.
The ideal candidate is an excellent communicator of business value and insight. You thrive on building meaningful relationships with customers. You are uniquely able to recognize and interpret business trends that can be used to make recommendations that drive performance.
Responsibilities:
-
Manage Relationships. Regularly meet with your customers to maintain and strengthen their relationship with Flowhub.
-
Customer's Success. Understand your customer's goals and ensure they are achieved.
-
Retention. Maintain your book of business.
-
Influence Decisions. Work with product and leadership teams to share customer insights.
Qualifications:
-
A demonstrated track record of excellence
-
2+ previous experience in a lead generation role
-
Proficient in office software, email, and easily adaptable to new technology
-
A genuine interest in helping businesses be successful and a commitment to continued improvement
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space (WeWork Union Station)
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Product Support is an integral and crucial element of Customer Success. Product Support Agents interact with our customer base more than any other role which means Product Support is the voice of Flowhub. Flowhub is intently focused on delivering world-class customer experiences and firmly believe this is what differentiates us from our competition.
As a Product Support Agent, you will field and resolve inquiries from our customers through Phone, Email, and Screen Sharing solutions. Inquires range from general questions and feature requests to reporting software bugs. Our Product Support agents also fulfil new and replacement hardware requests in addition to assisting with various special projects that come up from time to time.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are an excellent listener that identifies the true problem being presented and finds creative resolutions. You excel at communicating in a professional and empathetic manner.
Responsibilities:
- Manage communication around Support inquiries, while performing due diligence to find appropriate responses.
- Maintain accurate records to ensure Support requests are properly tracked and documented.
- Communicate with appropriate managers and Product team staff so that customer needs/wants are documented.
- Help customers navigate the numerous and complex workflows facing dispensary operations.
Qualifications:
- 3+ years experience in a Technical Support role
- A genuine interest in providing world-class customer experiences
- Ability to think through problems in a logical manner
- A work ethic capable of helping us build an industry
- Proficient in office software, email, and easily adaptable to new technology
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space (WeWork Union Station)
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Flowhub is on a mission to help cannabis dispensaries simplify operations and unlock business growth. The largest retailers in the industry trust Flowhub to manage inventory, stay compliant, and process $1B+ in cannabis sales annually.
Product Support is an integral and crucial element of Customer Success. Product Support Agents interact with our customer base more than any other role which means Product Support is the voice of Flowhub. Flowhub is intently focused on delivering world-class customer experiences and firmly believe this is what differentiates us from our competition.
As a Product Support Agent, you will field and resolve inquiries from our customers through Phone, Email, and Screen Sharing solutions. Inquires range from general questions and feature requests to reporting software bugs. Our Product Support agents also fulfil new and replacement hardware requests in addition to assisting with various special projects that come up from time to time.
The ideal candidate is an outstanding problem solver that thrives on assisting others. You are an excellent listener that identifies the true problem being presented and finds creative resolutions. You excel at communicating in a professional and empathetic manner.
Responsibilities:
- Manage communication around Support inquiries, while performing due diligence to find appropriate responses.
- Maintain accurate records to ensure Support requests are properly tracked and documented.
- Communicate with appropriate managers and Product team staff so that customer needs/wants are documented.
- Help customers navigate the numerous and complex workflows facing dispensary operations.
Qualifications:
- 3+ years experience in a Technical Support role
- A genuine interest in providing world-class customer experiences
- Ability to think through problems in a logical manner
- A work ethic capable of helping us build an industry
- Proficient in office software, email, and easily adaptable to new technology
Perks:
- Competitive salary + stock
- Full health benefits (medical, vision, dental)
- Flexible time off policy
- All the tools you need to be successful at your job
- Startup environment with modern and central office space (WeWork Union Station)
- Free coffee and kombucha on tap
- Opportunities to learn, grow, and advance your career
- Fun, energetic team that shares a love for cannabis
Apply for this job with Flowhub
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.