Cannabis Co Manager Hospitality Jobs
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Here are 31 cannabis jobs mentioning "co manager hospitality" in May 2024, at companies like Cookies Retail, MedMen, Cookies Florida Inc, and Green Sentry Holdings LLC, including positions such as Co-Manager of Hospitality, Hospitality Co-Manager, Hospitality CO-Manager II, and Hospitality Co Manager - Front of House.
More than 30+ days
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Cookies is an Equal Opportunity Employer
Cookies is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive “Cookies Fam”. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, veteran status or any other classification protected by law.
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Cookies is an Equal Opportunity Employer
Cookies is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive “Cookies Fam”. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, veteran status or any other classification protected by law.
Job Type: Full-time
Apply for this job with Cookies Florida Inc
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
- Prior inventory experience
- Operate in a highly regulated compliance minded environment
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at Sunburn Orlando
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a “show time” culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with theHuman Resources team in the following HR functions:
-
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members’ performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
Sunburn Cannabis Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with Green Sentry Holdings LLC
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is North America's leading cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen and The MedMen Foundation at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location: 4240 W Flamingo Road, Las Vegas, NV 89103
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location: 13030 San Vincente Blvd, Los Angeles, CA 90049
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location: 13030 San Vincente Blvd, Brentwood, CA
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cookies Retail
Job Description: Hospitality CO-Manager Last Update: July 23, 2020
Reports to: General Manager Developed by: David Chiovetti
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Employee_____?_________________________ Date_____________
Location: 494 W Orange Show Rd, San Bernardino, CA 92408
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cookies Retail
Job Description: Hospitality CO-Manager
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Location: 30545 Union City Boulevard, Union City, CA 94587
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cookies Retail
__
Job Description: Hospitality CO-Manager Last Update: July 23, 2020
Reports to: General Manager Developed by: David Chiovetti
Purpose
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Valid Colorado MED Key badge
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions and duties of the position.
Employee_____?_________________________ Date_____________
Location: 7935 El Cajon Boulevard, La Mesa, CA 91942
Job Type: Full-time
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is a cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
(Note: The Company complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act (ADAAA), and all applicable state and local fair employment practices laws, and is committed to providing equal employment opportunities to qualified individuals with disabilities. Consistent with this commitment, the Company will provide a reasonable accommodation to disabled applicants and employees if the reasonable accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship.)
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer: We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job detailsSalary$50,000 - $70,000 a yearJob TypeFull-timeNumber of hires for this role2Qualifications
Retail management: 1 year (Preferred)
Purpose ___ _ Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).Directly execute Cookies world class customer experience with the Lead Budtenders andBudtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications: Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility: This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment: This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear.This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel: This position may require travel.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Weekend availability
Experience:
- Retail management: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job detailsJob TypeFull-timeNumber of hires for this role1Full Job Description
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Job Type: Full-time
Pay: From $0.01 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Work Location:
- One location
Company's website:
- Cookiesretail.co
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job details
Job Type
Full-time
Full Job Description
Job Description: Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:Required:
Preferred:
Competencies:
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type
Full-time
Full Job Description
Job Description: Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job details
Job Type
Full-time
Full Job Description
Job Description: Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:Required:
Preferred:
Competencies:
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type
Full-time
Full Job Description
Job Description: Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Description: Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications:Required:
Preferred:
Competencies:
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Work Remotely:
- No
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cookies Retail is a preferred global retail partner of Cookies that will be opening and operating store across the US and beyond.
The Hospitality CO-Manager is responsible for recruiting, developing and leading the Budtender team in partnership with the General Manager (GM).
Directly execute Cookies world class customer experience with the Lead Budtenders and Budtenders through setting clear goals, comprehensive product knowledge, maintaining high visual presentation standards and driving repeat business through the Cookies loyalty program.
Ultimate goal is to deliver the Cookies customer experience to each and every customer and patient.
Core Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute Cookies world class customer experience.
- Provide a friendly and warm welcome to all customers.
- Execute Cookies customer first culture through thoughtful communication, comprehensive product knowledge and maintaining high visual presentation standards.
- Drive repeat business through local grass roots networking and our loyalty program.
- Partner with GM and recruiting team to set hiring standards for all store team members.
- Oversee management and associate onboarding programs, training modules, ongoing leadership development.
- Execute training modules, quizzes, video content and tracking.
- Continuously measure and follow up with all managers and employees on Cookies customer experience and customer first culture by using appropriate tools such as online reviews, customer satisfaction surveys and key KPI’s.
- Partner with GM on succession planning programs to build bench strength.
- Work closely with GM and other CO-Managers to set clear sales volume and KPI goals, as well as review and analyze KPI’s and apply knowledge/learnings to drive sales volume.
- Link product, merchandising and presentation to overall business metrics.
- Lead store team to implement all aspects of Visual Presentation including basic store standards, floor sets, ongoing merchandising and product launches.
- Understand merchandise flow standards, backroom organization and how it effects floor set execution, replenishment and recovery and the overall in-store brand experience.
- Partner with GM, Marketing and PR on community outreach, press and in-store events.
Qualifications:
Required:
- Passion for and knowledgeable about Cannabis
- Passion for Cookies Culture
- Minimum 2 years’ experience supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Strong knowledge of retail technology platforms and systems.
- Must possess strong analytical skills to assess data, facts and figures used to develop. strategies designed to improve the business.
Preferred:
- Store Management Experience
- College Degree
Competencies:
- Thorough understanding of the Cannabis industry
- Positive attitude
- Strong communication skills
- Interviewing and hiring skills
- Leadership and delegation
- Coach, motivate and develop
- Decision making and problem solving
- Conflict resolution
- Teamwork
- Performance management and execution
- Business acumen
Supervisory Responsibility:
This person is directly responsible for managing the Lead Budtenders and Budtenders.
Work Environment:
This job operates in a professional store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position regularly requires long hours and frequent weekend work.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Position Type and Expected Hours of Work:
This is a full-time position. This position regularly requires long hours and frequent weekend work.
Travel:
This position may require travel.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends
Work Remotely:
- No
Apply for this job with Cookies Retail
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
MedMen is North America's leading cannabis retailer with flagship locations in Los Angeles, Las Vegas, Chicago, and New York. MedMen offers a robust selection of high-quality products, including MedMen-owned brands [statemade], LuxLyte, and MedMen Red through its premium retail stores, proprietary delivery service, as well as curbside and in-store pick up. MedMen Buds, an industry-first loyalty program, provides exclusive access to promotions, product drops and content. MedMen believes that a world where cannabis is legal and regulated is safer, healthier and happier. Learn more about MedMen and The MedMen Foundation at www.medmen.com
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most recognized retailer in the maturing legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Qualifications
Preferred Qualifications
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Authorization/Security Clearance
There is no visa or H-1B sponsorship.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Qualifications
Preferred Qualifications
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most dominant cannabis enterprise in the emerging legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Our Story
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most recognized retailer in the maturing legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Qualifications
Preferred Qualifications
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
We started MedMen with a simple vision; cannabis as a consumer product. It is a simple idea with profound consequences for how marijuana is cultivated, produced and marketed. Quality standards matter, best practices matter, brand reputation matters. Today, MedMen is the most recognized retailer in the maturing legal marijuana industry.
Job Summary
The Co-Manager of Hospitality is responsible for leading a team that develops, implements and continuously improves all quality, training and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at MedMen.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Development of high customer experience standards, to include a "show time" culture and industry leading customer engagement through sales training and product knowledge.
- Implement a world class hospitality program to drive repeat business through strong local grass roots networking, customer data capture and execution of our loyalty program.
- Work closely with GM and other CO-Managers to exceed sales volume and KPI goals.
- Partner with the MedMen Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume tier.
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI's.
- Set up training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through modules, quizzes, tracking and video content that results in consistency across all stores.
- Write and deliver on team members' performance in partnership with GM to determine succession plans and build bench strength.
- Performance manage and coach team members on poor performance and violation of company and compliance policies in partnership of GM and HRBP.
- Provide leadership, training, guidance and support to team members that fosters continuous learning and improvement in performance of the stores.
Basic Qualifications
- Two years of related experience in supervising training, quality and customer service in retail.
- Microsoft Office skills in Word, Excel and Outlook.
- Minimum 21 years of age
Preferred Qualifications
- Master of Business Administration (MBA) or operations management or related field.
- Store management and sales experience.
- Knowledge of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and current products on the market a huge plus.
- Dispensary-related experience a plus.
- Provide exemplary customer service and represent the business with pride.
- Business Acumen
- Communication Proficiency
- Ethical Conduct
- Leadership
- Relationship Management
- Performance Management
- Personal Effectiveness/Credibility
- Consulting Skills
- HR Expertise
- Global & Cultural Awareness
Supervisory Responsibility
This person is directly responsible for managing the Hospitality team.
Working Conditions
This job operates in a professional retail setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is a full-time position. This position regularly requires long hours and weekend work, nights, weekends and holiday availability.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. This employee is frequently required to stand, walk, use hands or feet, reach with hands and arms and may be required to lift a minimum of 50 pounds.
Travel Requirements
This position may require travel.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
MedMen Is An Equal Opportunity Employer
Individuals seeking employment at MedMen are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or any other basis protected under federal, state or local laws.
Apply for this job with MedMen
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.