Cannabis Collections Specialist Jobs

ABOUT US

CannaCraft is one of the largest and most recognized Cannabis companies in California. Our award-winning brand portfolio is the convergence of industry expertise, cutting-edge technology, and the belief that cannabis has the power to transform lives for the better. California’s most robust brand portfolio offers hundreds of cannabis products masterfully crafted by leading cannabis researchers and scientists.

ABOUT THE ROLE

The Accounts Receivable/Collections Specialist supports the Accounting & Finance Dept. as well as our Distribution Department. The role will ensure timely and accurate processing and maintenance of customer payments, assist with billing operations, send account statements, and coordinate collection pickup with distribution and customer inquiries. This is a customer service-oriented role in a fast-paced, high-growth environment. In addition, the Accounts Receivable/Collections Specialist is essential in maintaining positive relationships with customers, internal Sales staff, and Distribution staff.

PRIMARY DUTIES/RESPONSIBILITIES

• Administer account relationships as they pertain to A/R activity with a focus on current collections.
  
  • May assist with old AR collections and reconciliations, as needed.
• Work daily on the Accounts Receivable Aging Reports to ensure that accounts stay current.
• Reach out to customers when the account is nearing payment terms to prevent accounts from going delinquent. Develop a friendly, and professional approach to collecting receivables.
• Coordinate and track payment pick-up’s (communicate to both Distribution and Accounting departments).
• Develop clear and concise communications with the customer, letting them know what is due, when payment is due, how they can pay, and whom to contact with questions.
  
  • Confirm payments are ready for pick-up for any COD accounts.
  • Flag accounts that are delinquent.
  • Keep accounts AP contact information up to date in database and LeafLink.
  • Log all AR activity/notes in LeafLink
• Communicate available overpayments and/or credits to customer and request direction on which invoice(s) to apply to
  
  • Apply credit memos directly to invoices.
• Assist in setting up account terms, if needed and approved by manager.
• Reconcile disputes between our records and customer records.
  
  • Send customer updated statements
• Provide support to management and other customers as needs arise, including ad-hoc analysis and special projects.
• Collaborate with accounting, sales, and distribution teams to support overall internal communications and department goals and objectives.

SECONDARY DUTIES/RESPONSIBILITIES

• Other duties as assigned by the direct supervisor.

KNOWLEDGE/SKILLS/ABILITIES - REQUIRED

• Proficient in Microsoft Office, with emphasis on strong Excel skills
• General knowledge of ERP systems required
• Extreme attention to detail and follow through is vital
• Strong written and verbal communication skills
• Ability to multi-task in a fast-paced environment where priorities often change quickly
• Must be comfortable speaking with customers, sales team members and executive staff
• Well organized, analytical, independent, able to multi-task projects and prioritize responsibilities
• Must maintain the confidentiality of sensitive information
• Team player
• Authorized to work in the United States

KNOWLEDGE/SKILLS/ABILITIES – PREFERRED

• Associate degree in accounting, business administration, finance, or in other related disciplines or equivalent experience.

• (3) three or more years of accounts receivable or general accounting experience preferred

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a competitive base salary and comprehensive medical, dental, vision benefits, plus PTO. Dog friendly work environment!

CannaCraft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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We are a multi-state cannabis operator seeking a full-time account resolutions / collections specialist available to work at our headquarters in Northville, MI. You will be responsible for assisting the company's ongoing efforts of settling all open client accounts.

Responsibilities

• Perform a range of administrative and office support tasks, with a main priority being collection of overdue payments
• Make contact with various clients daily to discuss their current account standing
• Perform daily / weekly counts and report weekly to supervisors
• Run delivery and pickup of packages and mail

Candidates should possess the following skills:

• Strong communication skills
• Exceptional customer service and negotiating skills
• Practical problem solving/critical thinking
• Detail oriented and organized
• Familiar with Office 365

Degree and/or qualifications:

• High school degree or GED required
• Strong written and oral communication skills

Job Type: Full-time

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Northville, MI 48167: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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West Hollywood, CA

Advanced Nutrients is looking for a Collections Specialist who enjoys engaging with others. As a Collections Specialist you will need a strong sense of ownership and attention to detail. The Collections Specialist will be building relationships with customers and work closely with our sales team.

Responsibilities:

• Make outbound calls in a professional manner while keeping and improving customer relations.
• Sending out statements via email
• Working out payment plans with approvals
• Notate and update account status accurately
• Good basic office skills including: computer literacy, phones, and calculator
• Escalate client-billing problems to billing personnel, applying good customer service in a timely manner
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangement

Requirements:

• 1-2 years experience in collections
• BA Degree Preferred
• Strong communication, problem solving, and analytical skills required
• Works well in a face paced environment
• Comfortable building relationships with collection agencies and attorneys
• Must have attention to detail with an eye for accuracy
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency
• Ability to use quantitative and qualitative data to make decisions

About Us

Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.

In order to continue this legacy of innovation, we’re looking for thought leaders who have a passion to disregard the status quo, seek continuous growth and love being part of something special.

• We want to cultivate a company culture that keeps people excited about our mission and thoroughly engaged.
• Place the right people in the right positions and provide the resources to help them in their current positions while setting them up for success to grow into future roles.
• Offer competitive pay and benefits since we want everyone to work to live (and not the other way around).
• Opportunities to give back to the community through various company initiatives
• Top-tier medical, dental and vision insurance available after 1-month of full-time employment
• Flexible PTO policy
• 401k with matching
• Company funded long and short-term disability
• EAP
• Company Sponsored Life Insurance
• Casual Dress Code

We invite you to join in our mission to evolve how people think about the cannabis industry, expand its appeal and be a part of this global organization that was built from the ground up.

Advanced Nutrients is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

For those who choose to work with Advanced Nutrients— please, note that our current Covid -19 safety guidance in place, includes our existing mask requirement and vaccine requirement going into effect August 27,2021. The company is committed to the health and safety of all of our teammates in compliance with the most up to date state and federal regulations.

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

West Hollywood, CA

Advanced Nutrients is looking for a Collections Specialist who enjoys engaging with others. As a Collections Specialist you will need a strong sense of ownership and attention to detail. The Collections Specialist will be building relationships with customers and work closely with our sales team.

Responsibilities:

• Make outbound calls in a professional manner while keeping and improving customer relations.
• Sending out statements via email
• Working out payment plans with approvals
• Notate and update account status accurately
• Good basic office skills including: computer literacy, phones, and calculator
• Escalate client-billing problems to billing personnel, applying good customer service in a timely manner
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangement

Requirements:

• 1-2 years experience in collections
• BA Degree Preferred
• Strong communication, problem solving, and analytical skills required
• Works well in a face paced environment
• Comfortable building relationships with collection agencies and attorneys
• Must have attention to detail with an eye for accuracy
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency
• Ability to use quantitative and qualitative data to make decisions

About Us

Advanced Nutrients has been the No. 1 producer of pharmaceutical-grade cannabis nutrients since 1999, creating an intuitive line of products trusted by growers all over the world. As part of our mission to make cannabis an acceptable and everyday part of healing humanity, we are responsible for more industry innovations than any other company — and there are many more to come.

In order to continue this legacy of innovation, we’re looking for thought leaders who have a passion to disregard the status quo, seek continuous growth and love being part of something special.

• We want to cultivate a company culture that keeps people excited about our mission and thoroughly engaged.
• Place the right people in the right positions and provide the resources to help them in their current positions while setting them up for success to grow into future roles.
• Offer competitive pay and benefits since we want everyone to work to live (and not the other way around).
• Opportunities to give back to the community through various company initiatives
• Top-tier medical, dental and vision insurance available after 1-month of full-time employment
• Flexible PTO policy
• 401k with matching
• Company funded long and short-term disability
• EAP
• Company Sponsored Life Insurance
• Casual Dress Code

We invite you to join in our mission to evolve how people think about the cannabis industry, expand its appeal and be a part of this global organization that was built from the ground up.

Advanced Nutrients is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

For those who choose to work with Advanced Nutrients— please, note that our current Covid -19 safety guidance in place, includes our existing mask requirement and vaccine requirement going into effect August 27,2021. The company is committed to the health and safety of all of our teammates in compliance with the most up to date state and federal regulations.

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Position Overview:

Due to the significant growth in our US cannabis wholesale business, this is a new position at Columbia Care’s Chelmsford, MA Shared Services Center. The Collections Specialist is an essential role in the AR/Credit Department, helping maintain current accounts with our wholesale customers as well as develop best practices for centralizing collection efforts. Working closely with our credit analyst, a strong team player is preferred to proactively manage collections for assigned customers and posting cash receipts for assigned accounts. Additional duties include, but are not limited to, monitoring, and pursuing past due accounts, regular correspondence with customers via phone and email, and documenting efforts as you follow the proper escalation process to collect monies owed. Represent Columbia Care with key wholesale partners. This will be a long-term contract role.

Major Areas of Responsibility include:

• Monitor accounts receivable and identify overdue accounts in accordance with company policy


• Maintain a record of contacts and attempted contacts with delinquent accounts


• Maintain a detailed record of all payments collected


• Successfully resolve customer queries regarding billing, statements, and payments. Able to escalate queries effectively


• Sending statements of account or resending past-due invoice to clients on a timely basis as needed


• Achieve or exceed cash collection targets on monthly or quarterly basis.


• Assemble reporting and provide thoughtful analysis of AR aging, collection activity schedule, cash collection forecast, and cash balance reporting


• Assist with preparation of monthly AR reserves, credit memos, write-offs, etc.


• Assist with credit checks and other statutory requirements for onboarding new customers


• Cold call customers in pursuit of collecting past due accounts

Minimum Qualifications (Skills, Knowledge & Abilities):

• All applicants must be at least 21 years of age and authorized to work in the US (Required)


• Bachelor's degree in Finance, Accounting or Business Administration


• 3+ years prior collections experience is preferred with familiarity of various collection techniques, standard practices and procedures related to billing and collections


• Proficiency using Microsoft Excel and Microsoft Office Suite or related software as well as other accounting software programs.


• Excellent verbal and written communication skills.


• Ability to interact professionally with customers, demonstrating a natural customer service orientation and highly competent negotiation skills


• High degree of accuracy and attention to detail


• Ability to work independently and in a fast-paced environment.

Travel %: none

FLSA status: Non-exempt

Additional Abilities Required:

• This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 5 pounds, bend, reach, and perform manual tasks may also be required.


• Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care:

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development. Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity inclusion both internally and with external vendors, Columbia Care has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

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About the Company

If you are looking for a predictable job at a big company, you can stop reading now. If you are interested in getting in early with proven entrepreneurs and technologists in the fastest growing industry in the world - Cannabis - keep reading!

We are looking for an experienced Accounts Receivable and Collections Analyst. You need to be able to move and scale fast with our company and love moving at the pace of a young company.

Join one of the most interesting companies in all of cannabis (ERP software for the cannabis industry) to be part of a dynamic and passionate team driving innovation in this emerging market. BLAZE Is a venture backed technology startup that is designing the next generation of software for licensed cannabis operators serving cultivators, manufacturers, distributors, and retailers (dispensary and delivery businesses). In less than 3 years the company has picked up hundreds of customers in multiple states. BLAZE’s best in class ERP (enterprise resource planning) software enables companies of any size to streamline their entire business processes with legal compliance, inventory, customer, and supply chain management in one unified platform. Customers can rapidly deploy the BLAZE technology with minimal risk, low cost, and maximum flexibility.
Job Description

The company is seeking a dedicated Team Member with a positive and happy, can-do attitude, high ethics, amazing with love for details to join our team as an Accounts Receivable and Collections Analyst reporting to the Accounts Receivable Manager.

You will be responsible for accurate data entry, invoicing, file maintenance, and record keeping.

You will be responsible for the reconciliation of customer accounts and perform business to business collections. This position collects on receivable balances, reconciles customer accounts, and maintains accurate records of such reconciliation.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment, CRM systems like HUBSPOT, accounting systems like QUICKBOOKS ADVANCED ONLINE, automated billing systems like CHARGEOVER, expense reporting systems like ABACUS, etc. Be well versed with hands-on usage of automated software systems.

Responsibilities

• Perform day to day billing operations, including creating customer subscriptions and invoices timely and accurately. Ensure our billing system is up to date for billing and revenue reporting
• Enter a variety of data using current technology platforms with an emphasis on Excel, Google Suite applications, QuickBooks Advanced Online, HubSpot (CRM) and Chargeover (Billing software)
• Invoice over 500 accounts per month and growing
• Perform Accounts Receivable duties
• Perform cash receipts function
• Perform outbound calling to collect and reconcile account balances
• Perform business to business collections by collecting on receivable balances per payment terms
• Review accounts receivable aging and reconcile accounts
• Aggregate and analyze receivable data, KPIs and metrics
• Review weekly reports and address any issues as needed
• Work closely with accounting team, Sales, and ACT teams as well as other Blaze teams to resolve customer disputes and business functions for a streamlined approach
• Play a role in general process improvements and process documentation for all facets of the billing cycle from order to the collection of dollars
• Identify customer deductions and short payments, and process or dispute as needed
• Validate and dispute or clear deductions/short payments related to fines by researching information provided
• Contact clients with past due invoices, exercising considerable judgment, professionalism, and tact.
• Adhoc duties on an as needed basis and as assigned
• Assist with audit requests, ad-hoc projects, and system implementations
• Thoroughness and attention to detail…DETAILS…DETAILS…DETAILS so critical
• Advise supervisor of issues related to data
• Maintain safeguards and confidential company information
• Answer calls as needed and perform call routing or support ticket entry

Qualifications

• 3+ years of billings and collections experience along with tech industry experience preferably within a fast growth start up software or SaaS business
• Bachelor’s Degree in Accounting or Finance or related field is a plus
• Excellent communication skills, both written and verbal, and verbal, and strong customer service approach
• Deadline and detail-oriented…DETAILS…DETAILS…DETAILS…So critical
• Speed, efficiency, and ability to adapt to heavy workloads and varying duties
• Positive and happy go getter attitude
• Self-starter
• Proficiency in MS Office (MS Excel and MS PowerPoint, Google sheets in particular) …Pivot tables, SUMIF, VLOOKUPS, etc.
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Strong organizational skills with the ability to multitask

Benefits and Perks

• Health, Dental, Vision, Life, Disability, 401K
• Work from home
• Paid time off (Vacation, Sick, Holidays)
• Competitive salary
• A real chance to help shape the growing cannabis industry
• Work with smart people in a fast-paced environment

Remote Work with Corporate offices located in Newport Beach, CA. 92660

Please send us your resume and why you think BLAZE is a fit for you: [email protected]

Full Time

Salary: $40,000-$60,000

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Nestled between the Pacific Ocean and Santa Ynez Mountains, Pacific Dutch Group (PDG) is California’s premier cultivator of greenhouse cannabis at scale. With deep roots in commercial agriculture and a strong heritage in greenhouse production, our team is committed to producing high-quality, consistent product at the lowest possible cost. Leveraging generations of experience in propagation, crop management and production across a range of agricultural products, PDG remains focused on innovation by investing in cutting-edge technologies, genetics, and infrastructure to drive our business and the cannabis industry forward. Our consumer brand, Yada Yada (getyadayada.com), is dedicated to delivering high quality cannabis products to our customers at everyday approachable price points.

Job Summary:

The Accounts Receivable Collections Specialist will work closely with the sales and accounting teams to manage and collect on accounts receivable with retail customers. This is an excellent opportunity to get a foot in the door working for a rapidly growing cannabis brand.

Job Duties:

• Follow internal SOPs to manage accounts receivable process and make recommendations for process improvements
• Generate reports tracking aging accounts receivable
• Correspond with retail partners to schedule payments and coordinate pick-ups with distribution partner
• Confirm receipt of payments and ensure proper credit is applied against open invoices
• Maintain detailed notes of all communication with retail and distribution partners
• Coordinate with sales organization to provide regular status updates on outstanding invoices and develop appropriate communication plans
• Work with Controller to provide regular updates and escalate overdue accounts to collections process

Requirements:

• Excellent written and verbal communication skills
• Extremely detail oriented
• Strong interpersonal skills and ability to work well with others
• Ability to deliver on brand promise and provide high level of customer service in the face of challenging situations
• Strong computer skills; proficient with Excel and ability to quickly learn internal ERP and external distributor AR platforms
• Cannabis experience is preferred but not required
• Minimum of 2 years working in an accounts receivable role is preferred
• Bachelor’s degree required

Part Time Role:

Maximum of 20 hours / week

Remote work with ability to travel to HQ from time to time

No benefits

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Physical Setting:

• Office

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Accounts receivable role: 2 years (Preferred)

Work Location: One location

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Job Description

Role Title: AR/Collections Specialist

Perfect Union exists to provide our guests access to high-quality cannabis products in a clean, safe environment brought to life by unparalleled service. The Accounts Receivable Specialist will perform intermediate-level clerical accounting duties, requiring some analysis and individual judgment in the application of routine calculation, verification, collections, and posting procedures to recurring assignments.

Core Responsibilities

• Perform general bookkeeping duties of customers’ accounts to ensure efficient, timely, and accurate payment of accounts.
• Coordinate customer billing and collection activities.
• Prepare and send invoices as well as statements to facilitate collection efforts.
• Monitor and process payments.
• Generate routine reports.
• Investigate and reconcile customer discrepancies and account transactions, including corresponding with the customer regarding reconciliation of the transactions.
• Elevate customer payment concerns outside of scope.
• Monitor all customer accounts for non-payment, short payment, and delayed payment.
• Review customer accounts and invoicing procedures for accuracy.
• Correspond by phone and email to existing customers on past due invoices.
• Answer customer questions and address inquiries.
• Update customer account information as needed.
• Verify the validity of account discrepancies.
• Provide support during the interim, annual, and other financial audits.
• All other duties assigned.

Desired Competencies

• Customer Focus Reliability, Punctuality, Prioritizing fluctuating
• Knowledge-Driven Initiative, Adaptability, workloads, and optimize
• Effectively Communicate, Patience, and Integrity efficiency read, and write Learning on the Fly Problem Solving
• Ethics and Values Professional & Exceptional customer service

Qualifications

• High School Graduate or GED
• 3+ years in AP/AR/Collections roles required
• Cannabis Industry Experience is a plus but not required

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

Work Location: One location

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Nestled between the Pacific Ocean and Santa Ynez Mountains, Pacific Dutch Group (PDG) is California’s premier cultivator of greenhouse cannabis at scale. With deep roots in commercial agriculture and a strong heritage in greenhouse production, our team is committed to producing high-quality, consistent product at the lowest possible cost. Leveraging generations of experience in propagation, crop management and production across a range of agricultural products, PDG remains focused on innovation by investing in cutting-edge technologies, genetics, and infrastructure to drive our business and the cannabis industry forward. Our consumer brand, Yada Yada (getyadayada.com), is dedicated to delivering high quality cannabis products to our customers at everyday approachable price points.

Job Summary:

The Accounts Receivable Collections Specialist will work closely with the sales and accounting teams to manage and collect on accounts receivable with retail customers. This is an excellent opportunity to get a foot in the door working for a rapidly growing cannabis brand.

Job Duties:

• Follow internal SOPs to manage accounts receivable process and make recommendations for process improvements
• Generate reports tracking aging accounts receivable
• Correspond with retail partners to schedule payments and coordinate pick-ups with distribution partner
• Confirm receipt of payments and ensure proper credit is applied against open invoices
• Maintain detailed notes of all communication with retail and distribution partners
• Coordinate with sales organization to provide regular status updates on outstanding invoices and develop appropriate communication plans
• Work with Controller to provide regular updates and escalate overdue accounts to collections process

Requirements:

• Excellent written and verbal communication skills
• Extremely detail oriented
• Strong interpersonal skills and ability to work well with others
• Ability to deliver on brand promise and provide high level of customer service in the face of challenging situations
• Strong computer skills; proficient with Excel and ability to quickly learn internal ERP and external distributor AR platforms
• Cannabis experience is preferred but not required
• Minimum of 2 years working in an accounts receivable role is preferred
• Bachelor’s degree required

Part Time Role:

Maximum of 20 hours / week

Remote work with ability to travel to HQ from time to time

No benefits

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Physical Setting:

• Office

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Accounts receivable role: 2 years (Preferred)

Work Location: Remote

Apply for this job with Pacific Dutch Group LLc

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Credit & Collections Specialist Job Description

We’re on a roll so we’re hiring! And if you give a “sheet” about paper then that’s a great start (especially if you can tolerate other tearable puns). Case Paper is a family-owned business that is renowned for its commitment to extreme customer satisfaction. We’re literally and figuratively “On the Case” and have been for 78+ years.

Case Paper is one of the largest privately held distributors and converters of paper and board for the printing and packaging industries. We’re not talking copier paper (think more about paper used for signage, brochures, or direct mail) and not the cardboard that carries your Amazon Prime orders (our products are used more for packaging cosmetics, food, technology, and cannabis to name a few). Our core values are (1) Flexible, (2) Own It, (3) Reputation Matters, (4) Teamwork and (5) Humor. It’s easy to remember if you’re a Star Wars fan…may the “F.O.R.T.H.” be with you! We are always looking for those who can aspire to improve our workplace atmosphere through honest hard work, a great attitude, a little bit of curiosity, and a big sense of humor.

We’re adding a new role to our team here: Credit & Collections Specialist! What exactly does this position entail, you ask? Well, in addition to the standard battery of magic tricks and superhuman feats that we expect of all our teammates, this position will have primary responsibility contact customers/clients by phone, email, or mail regarding their accounts and is responsible for ensuring the collection of past due accounts. If that’s not specific enough for you, try this list on for size:

• Assessing creditworthiness based on a credit investigation and financial analysis of new and existing customers/vendors.
• Assignment of the credit limit for new and continually reviewing limits of existing customer accounts.
• Uphold credit policies including terms of sale and credit limit.
• Communicate with customers via phone, fax, email, and letter to discuss financials, terms, and/or other issues
• Work closely with AR Collectors, Sales, and AR Managers to effectively manage customers’ accounts.
• “Other duties as assigned” (of course we would add this one!)

Do you have what it takes?

We’re ideally looking for a teammate with at least five (3) years of relevant work experience in accounting and/or finance, business operations, data analysis, and/or office administration. It would be super if you had experience in a manufacturing environment and even better if you have worked in analytical roles. We’d love it if you’ve had previous management or leadership experience. This experience will help you to move quickly up the learning curve (we will avoid any tired clichés like “hit the ground running”).

You don’t need a degree for this position, but we’d love someone who has their GSD (“get stuff done”) or has paid tuition to the school of hard knocks. If you had experience in handling data entry, data analysis, and office management, that would definitely offer a leg up. As the philosopher Napoleon Dynamite astutely recognized, skills are important. Here are some of the skills you just might need in this role:

• High attention to detail and thoroughness
• Minimum High School diploma, desired associate degree or higher
• Must be skilled in verbal and written communication.
• Must be organized, detail-oriented, able to work closely with others in a fast-paced friendly environment
• Computer skills with business systems, email, Microsoft Office (especially Excel), and file management
• Ability to multitask

All Sound Good? Here is the Silver Lining

Our Case Makes division in Indiana actually applies the “silver lining” aka silver film to our paper and paperboard for customers, but hey it’s all in the family! At Case Paper, we value diversity and welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender, national origin, disability, age, pregnancy, family status. In addition to a competitive salary, we offer 401(k), paid holidays, vacation, personal time, and sick leave, as well as multiple options for medical and dental insurance. We also offer optional life, short-term disability, long-term disability, and accident insurance. But most important, you’ll have a chance to make awesome products and work with fantastic people who are great at what they do!

Job Type: Full-time

Pay: $48,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

Schedule:

• Monday to Friday

COVID-19 considerations:
Must be vaccinated against COVID-19

Ability to commute/relocate:

• Philadelphia, PA 19134: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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About Us
Lowell Farms Inc. (CSE: LOWL; OTCQX: LOWLF) (the “Company”) is a California-based cannabis company with advanced production capabilities supporting every step of the supply chain, including cultivation, extraction, manufacturing, brand sales, marketing, and distribution. Lowell Farms grows artisan craft cannabis with a deep love and respect for the plant, and prides itself on using sustainable materials – from seed to sale – to produce an extensive portfolio of award-winning originals, including Lowell Herb Co, House Weed, MOON, and Kaizen, for licensed retailers statewide.
Summary
Collections Specialist assists with daily processing and posting of customer payments, ensuring payment processing is accurate and tracked. Assist with filing, scanning, and providing invoice copies to customers and sales team. Fostering effective working relationships with external customers, as well as internal partners including Accounts Payable, Sales, Distribution, and Operations, is the key to timely, complete and accurate payment posting.
Key Responsibilities

• Connect with our customers regarding upcoming due invoices or invoices in arrears for payment collection via email or phone call
• Document communication efforts in Asana
• Customize a detailed payment plan that fits the customers financial needs
• Prepare customer statements
• Research misapplied payments, short pays, and overpayments using Great Plains, Posted Batches, and Excel.
• Resolve billing issues
• Monitor customer accounts daily
• Schedule payment pick-ups with distribution/logistics
• Follow-up on customer accounts
• Answer customer questions via phone calls and email in a professional manner
• Recommend accounts to be placed on hold or to be released from hold
• Resolve credit or debit issues
• Ensure all customer contact information is correct
• Follow State & Federal laws dealing with debt collection
• Generate reports for Management regarding unresponsive accounts for collections process.

Requirements

• Minimum one-year Accounts Receivable Experience
• Minimum one-year Collections Experience
• Excellent analytical, problem solving, and organizational skills
• Ability to work independently and handle multiple projects
• Experience using Great Plains preferred
• Experience working with Microsoft Office (Excel, Word, etc.)
• Work in a fast-paced environment
• Strong attention to detail and ability to research discrepancies and problem solve

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Job Type: Full-time

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Location: Irvine, CA

THE RUNDOWN

As a part-time Collections Specialist, you will be responsible for reducing the companies receivables with your collections efforts including reaching out to accounts via phone and email as well as maintaining our automated collections software. In this role, you must be able to multitask, work quickly, and efficiently as well as be self-motivated within a dynamic, ever-changing work environment.

THE ESSENTIAL FUNCTIONS

• Serve as the primary point of contact for delinquent accounts
• Build and maintain strong, long-lasting customer finance department relationships in your collections efforts
• Developing and maintaining the company’s receivable buckets
• Relay feedback from customers to the sales, marketing, and logistics teams on a regular basis
• Maintain our database of receivable and our automated collections software to ensure that all information is up-to-date and accurate
• Collaborate with the sales team and accounting team to identify and execute on collections
• Utilizes feedback, data, collections trends, etc. to share ideas and insights to improve our strategies and process

RESPONSIBILITIES:

• Call on and email accounts with a past due balance
• Inform sales and distribution of collection opportunities
• Develop , plan and implement daily, weekly, and monthly reports for leadership to make educated decisions around real time data
• Monitor collections and AR metrics as requested by the Executive and Leadership teams
• Maintain and create new collections workflows in our automated collections software

THE QUALIFIERS

• College degree or 1-3 years of related industry experience with a successful track record of meeting and exceeding expectations
• Previous experience in the cannabis industry not required but helpful
• Knowledge of Collections, Receivables and Customer Service
• Strong communication, organizational, negotiating and problem-solving skills
• Working knowledge of computer/web software, including CRM (Pipedrive, Hubspot, Invoiced etc) Slack, MS Office Suite and Suite
• Results oriented, analytical, self-starter and team player

West Coast Cure is an Equal Opportunity Employer. West Coast Cure does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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Company Description

At Discovery Behavioral Health, we know the best way to predict the future of healthcare is to create it. As a member of our growing team, you will have a voice in the creation of life-changing programs and treatment centers nationwide. Working collaboratively with the best and the brightest in our industry, you will be part of an innovative team of professionals committed to generating positive and remarkable outcomes for the clients we serve.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

Job Description

The Collections Specialist is responsible for effective communication and coordination with Insurance companies and clients to obtain the maximum benefits for our clients. You will establish relationships with insurance carriers and obtain accurate, detailed insurance benefit information by phone and via the internet. Claim follow-up will be conducted weekly, ensuring that accurate payments are received in a timely manner. Good verbal and written communication are required. Record keeping must be accurate and thorough. Flexibility with schedule so you can meet critical deadlines as established.

Responsibilities

• Review data on insurance policies to ensure accurate claim processing and payment.
• Accurately utilize the billing system.
• Create and submit claims if needed.
• Ensure corrected claims are submitted in a timely manner if needed.
• Follow-up with claims on a weekly basis, ensuring claims are received in a timely manner
• Prepare materials for submission to insurance companies as requested.
• Ensure unprocessed claims are followed up on timely.
• Develop and submit appeals, including supporting documentation as needed.
• Contact clients to collect on outstanding account balances. Process and send statements as needed.
• Maintain confidentiality of patient care and business.
• Demonstrate strong, professional communication and interpersonal skills with clients, public, managers and co-workers.
• Perform general office duties and keep desk clean and organized.
• Maintain accurate and thorough records.
• Demonstrate the ability to act as a team player in a professional and positive manner.
• Perform other duties as assigned by supervisor

This is a full-time position at our corporate office.

Qualifications

• 1-year minimum healthcare experience with billing or insurance verification required.
• Basic understanding of insurance terminology (out-of-network benefit s vs. in-network benefits, as well as coinsurance, co-pays, and deductibles), in addition to general billing practices.
• Coding/Billing Certificate from an accredited institute or school preferred.
• Experience with behavioral health treatment preferred.
• Knowledge of SUD, IOP, and Mental Health programs.
• Knowledge and experience with EMR and billing software programs required.
• Knowledge and experience with Medics software a plus

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing, including cannabis. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

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Our vertically integrated multi-state cannabis company is looking for a Collections Specialist to join our team! The Collection Specialists will be responsible for resolving overdue bills and collecting payments from customers. The Collections Specialist will be responsible for contacting customers with past due accounts and set up acceptable terms of repayment.

Essential functions

• Identify accounts with overdue payments and keep records of the amount owed and create acceptable payment terms.
• Contact customers via phone or email to address their overdue payments and make payment arrangements.
• Maintain accurate logs of communication with customers and the status of their payment arrangements.
• Maintain accurate logs of the payment received.
• Communicate with the sales department to maintain accurate and updated information on client accounts and payments.
• Process customer payments, account adjustments and customer refunds where appropriate.
• Review customer accounts for accuracy and handle disputes to make sure that account information is entered and maintained appropriately.

Competencies

• Excellent time management skills and ability to multitask
• Team player who works together with multiple teams to create effective solutions.
• Attention to detail and problem solving
• Strong organizational and planning skills
• Excellent computer skills including Microsoft Office, Outlook,
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.

Supervisory responsibilities

• This position does not have any supervisory responsibilities.

Work environment

• Typical office environment with standard equipment and tasks.
• Position requires work at a computer/video display terminal and desk for extensive periods of time.

Physical demands

• The ability to work in a constant state of alertness and in a safe manner is required for this position.
• Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods at a stationary/mobile workstation.
• Ability to lift 20 pounds.

Required education and experience

• High school diploma required.

Experience * Strong communication skills: verbal and written.
Cannabis Consulting Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• collections: 1 year (Required)

Work Location: One location

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Position Overview:

Due to the significant growth in our US cannabis wholesale business, this is a new position at Columbia Care’s Chelmsford, MA Shared Services Center. The Collections Specialist is an essential role in the AR/Credit Department, helping maintain current accounts with our wholesale customers as well as develop best practices for centralizing collection efforts. Working closely with our credit analyst, a strong team player is preferred to proactively manage collections for assigned customers and posting cash receipts for assigned accounts. Additional duties include, but are not limited to, monitoring, and pursuing past due accounts, regular correspondence with customers via phone and email, and documenting efforts as you follow the proper escalation process to collect monies owed. Represent Columbia Care with key wholesale partners.

Major Areas of Responsibility include:

• Monitor accounts receivable and identify overdue accounts in accordance with company policy
• Maintain a record of contacts and attempted contacts with delinquent accounts
• Maintain a detailed record of all payments collected
• Successfully resolve customer queries regarding billing, statements, and payments. Able to escalate queries effectively
• Sending statements of account or resending past-due invoice to clients on a timely basis as needed
• Achieve or exceed cash collection targets on monthly or quarterly basis.
• Assemble reporting and provide thoughtful analysis of AR aging, collection activity schedule, cash collection forecast, and cash balance reporting
• Assist with preparation of monthly AR reserves, credit memos, write-offs, etc.
• Assist with credit checks and other statutory requirements for onboarding new customers
• Cold call customers in pursuit of collecting past due accounts

Minimum Qualifications (Skills, Knowledge & Abilities):

• All applicants must be at least 21 years of age and authorized to work in the US (Required)
• Bachelor's degree in Finance, Accounting or Business Administration
• 3+ years prior collections experience is preferred with familiarity of various collection techniques, standard practices and procedures related to billing and collections
• Proficiency using Microsoft Excel and Microsoft Office Suite or related software as well as other accounting software programs.
• Excellent verbal and written communication skills.
• Ability to interact professionally with customers, demonstrating a natural customer service orientation and highly competent negotiation skills
• High degree of accuracy and attention to detail
• Ability to work independently and in a fast-paced environment.

Travel %: none

FLSA status: Non-exempt

Additional Abilities Required:

• This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to lift or move up to 5 pounds, bend, reach, and perform manual tasks may also be required.
• Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About Columbia Care:

Columbia Care is one of the largest and most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 18 U.S. jurisdictions and the EU. Columbia Care operates 130 facilities including 99 dispensaries and 31 cultivation and manufacturing facilities, including those under development. Columbia Care is one of the original providers of medical cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the company launched Cannabist, its new retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils, and tablets, and manufactures popular brands including Seed & Strain, Triple Seven, gLeaf, Classix, Plant Sugar, Press, Amber and Platinum Label CBD. For more information on Columbia Care, please visit www.col-care.com.

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity, equity inclusion both internally and with external vendors, Columbia Care has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

#INDMP

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