Cannabis Patient Care Associate Jobs
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Here are 32 cannabis jobs mentioning "patient care associate" in May 2024, at companies like Sanctuary Medicinals, Terrabis, Ethos Cannabis, and The Green Harbor Dispensary, including positions such as Patient Care Advisor - Retail Cannabis Associate, Patient Care Associate, Cannabis Patient Care Associate, and Patient Care Associate (PCA).
More than 30+ days
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
Lead Patient Care Associates (LCPA) are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. They embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful LPCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations. LPCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Lead Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The LPCA must record, arrange, and package patient and caregiver orders. The Lead Patient Care Associate must maintain a professional appearance, organized work environment and facility appearance. In addition to the duties listed, the LPCA will work with direction from the General Manager to provide in-store training to new Patient Care Associates and support an atmosphere that foster's learning.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Salary: $16/hour to start and $17/hour after 90 day introduction period.
Responsibilities:
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledgeable of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current / future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Provide in-store new hire training to incoming Patient Care Associates with direction from the Training Manager.
- Act as a mentor/buddy to the new Patient Care Associate as needed.
- Answer questions from new hires and provide reliable and accurate information.
- Support an atmosphere that foster's learning.
- Always keep all personal items off the sales floor.
- Ensure you are early or on-time for all shifts and any mandatory events or meetings.
- Ensure your uniform is clean and that you are prepared for your scheduled shift.
- Assist with running side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous training experience a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies - previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older.
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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Company Overview: Green Harbor Dispensary in Middleboro, MA is seeking Patient Care Associates to take work for a medical marijuana/cannabis cultivation/manufacturing facility designed and built by proven experts. The Green Harbor Dispensary envisions to become the premier brand in Massachusetts with goals to become a multi-state operator. The company’s values include creating an open minded, collaborative, and family environment.
Responsibilities:
- Responsible for sales and customer experience by maintaining a welcoming environment
- Ensure the sales floor is properly stocked and the presence of the dispensary is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Maintain product knowledge
- Greeting customers warmly when they enter
- Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles
- Verifying proper paperwork, documentation and ID for customers
- Other duties as assigned by the Management Team
Preferred Requirements & Qualifications:
High School Diploma
Strong Interpersonal Skills
Strong Technical and Mechanical abilities
Basic computer and inventory tracking experience preferred
Knowledgeable about Medical Cannabis preferred
Other:
Must be 21 years of age or over.
Available to work full time including nights, weekends, and holidays.
Must consent to CORI, background and social media check.
Possess the ability to successfully obtain an Agent Registration Card.
Must be legally eligible to work in the United States.
Note: Please include a cover letter
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Dispensary: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Work Location: One location
Apply for this job with The Green Harbor Dispensary
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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Overview: Green Harbor Dispensary in Middleboro, MA is seeking Patient Care Associates to take work for a medical marijuana/cannabis cultivation/manufacturing facility designed and built by proven experts. The Green Harbor Dispensary envisions to become the premier brand in Massachusetts with goals to become a multi-state operator. The company’s values include creating an open minded, collaborative, and family environment.
Responsibilities:
- Responsible for sales and customer experience by maintaining a welcoming environment
- Ensure the sales floor is properly stocked and the presence of the dispensary is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Maintain product knowledge
- Greeting customers warmly when they enter
- Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles
- Verifying proper paperwork, documentation and ID for customers
- Other duties as assigned by the Management Team
Preferred Requirements & Qualifications:
High School Diploma
Strong Interpersonal Skills
Strong Technical and Mechanical abilities
Basic computer and inventory tracking experience preferred
Knowledgeable about Medical Cannabis preferred
Other:
Must be 21 years of age or over.
Available to work full time including nights, weekends, and holidays.
Must consent to CORI, background and social media check.
Possess the ability to successfully obtain an Agent Registration Card.
Must be legally eligible to work in the United States.
Note: Please include a cover letter
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Experience:
- Dispensary: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Work Location: One location
Apply for this job with The Green Harbor Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: "THE KEY TO A HAPPY COMPANY IS A HAPPY STAFF" - Josh Schiering, Hiring Director Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice. Learn more about us at www.sanctuarymed.com.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: "THE KEY TO A HAPPY COMPANY IS A HAPPY STAFF" - Josh Schiering, Hiring Director Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice. Learn more about us at www.sanctuarymed.com.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Riverside Wellness
At Riverside Wellness, we are wholly committed to providing patients in Missouri the highest level of compassionate care by sourcing the safest, cleanest and most effective forms of medical marijuana while providing thorough educational access for patients to ensure effective treatment for their issues. Simply stated, we put patients first. We pledge to provide distinctive quality and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers and partners.
The success of Riverside Wellness is determined by our ability to operate as a unified team. We must earn the trust and respect of our customers every day to ensure the customer will make the decision to choose our services again in the future. At Riverside Wellness, we strive to recognize the contributions of all employees. The dedication, integrity, and hard work of each team member determine our success. It is the desire of Riverside Wellness that every employee succeeds at his or her job. Management and ownership will support each employee in achieving his/her work goals in any way that we can.
Patient Care Associate
SALARY: $14.42 an hour
JOB TYPE: Part Time into Full Time
DESCRIPTION:
Our company is seeking enthusiastic, personable Patient Care Associates who can learn and use extensive cannabis product knowledge to guide patients to the appropriate medical product and provide impeccable customer service while complying with all regulations. Patient Care Associates provide patients with prompt service and quality products while maintaining a clean and comfortable store environment. You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.
This position requires a warm, outgoing, driven person dedicated to providing premium patient care and who is excited to help Missouri medical patients acquire the right medicine for their individual needs. We’re looking for a long-term addition to our team: we’re committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exceptional care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you will get the opportunity to join an incredible team of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
RESPONSIBILITIES
Deliver exceptional patient service
Ensure items are properly stocked and organized
Experience in cash handling
Manage medical order entries – in-store, online and for delivery
Entering and updating patient information accurately in point of sales system
Verify proper paperwork, documentation and identification
Strictly adhere to HIPAA policies and procedures
Documenting sale by creating or updating point of sale and inventory records
Maintaining cleanliness and display of product & cases
Guide and direct customers in their medical cannabis purchasing journey
Answer customer questions and concerns
Meet and exceed sales goals
Ensure compliance in all transactions
Assist with opening/closing of store and other tasks as assigned
Understanding and strictly adhering to federal, state & local regulations
Perform various administrative tasks, as necessary
Physical duties may be required, including but not limited to the following: lifting and moving boxes, inventory and/or equipment
QUALIFICATIONS/REQUIREMENTS
In-depth knowledge of cannabis products, strains, and consumption methods
In-depth knowledge of all products carried in store
Impeccable customer service skills
Ability to prioritize and multitask
Ability to build positive long-lasting relationships with Missouri medical patients
Retail experience preferred
Minimum 21 years of age
Must possess valid driver’s license or state ID
Must pass any and all required background checks
Must possess or acquire Missouri Agent ID prior to beginning employment
Success and advancement in this position will require positive and cooperative attitude, professional behavior & self-motivation. Riverside Wellness is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, medical, dental, vision and other benefits as part of our highly competitive compensation package. Join us as we build a great environment in which our community can work, shop and invest. Riverside Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $14.42 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
CDC recommended guidelines followed and updated accordingly. Online order/drive through window pick up & delivery available.
Work Location: One location
Apply for this job with Riverside Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: "THE KEY TO A HAPPY COMPANY IS A HAPPY STAFF" - Josh Schiering, Hiring Director Dear Future Team Member: First and foremost we are an accepting and inclusive group who loves cannabis and know how to work hard, work together and achieve results! All applicants must be positive team players of strong morale character in order to join our team of champions! Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice. Learn more about us at www.sanctuarymed.com.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Associate - Part-Time (Dispensary) Kansas City, MO
Terrabis
1 year ago
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
The Patient Care Associates (PCA's) are the first and last experience our patients will have. We expect exceptional customer service in every patient interaction. Patient Care Associates are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. Patient Care Associates embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful PCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The PCA must record, arrange, and package patient and caregiver orders.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledge of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current/future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Assist with side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous experience training new employees is a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Salary $14/hour
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Terrabis
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Patient Care Associate Part-Time (Dispensary) Creve Coeur, MO
Terrabis
1 year ago
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
The Patient Care Associates (PCA's) are the first and last experience our patients will have. We expect exceptional customer service in every patient interaction. Patient Care Associates are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. Patient Care Associates embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful PCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The PCA must record, arrange, and package patient and caregiver orders.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledge of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current/future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Assist with side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous experience training new employees is a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Salary
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Terrabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice. Learn more about us at www.sanctuarymed.com.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
The Patient Care Associates (PCA's) are the first and last experience our patients will have. We expect exceptional customer service in every patient interaction. Patient Care Associates are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. Patient Care Associates embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful PCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The PCA must record, arrange, and package patient and caregiver orders.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledge of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current/future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Assist with side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous experience training new employees is a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Terrabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Associate Part - Time (Dispensary) - O'Fallon, MO
Terrabis
1 year ago
COMPANY OVERVIEW
Terrabis is one of the fastest growing cannabis companies in the country, with permits in Missouri, West Virginia, and Illinois. Our mission is simple; we seek to better the lives of our patients and communities that we serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
JOB SUMMARY
The Patient Care Associates (PCA's) are the first and last experience our patients will have. We expect exceptional customer service in every patient interaction. Patient Care Associates are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. Patient Care Associates embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful PCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The PCA must record, arrange, and package patient and caregiver orders.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledge of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current/future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Assist with side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous experience training new employees is a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Additional Information
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Terrabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Patient Care Associate will assist the Blossom management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Blossom patient base. We are building a strong ethical and team-oriented culture at Blossom Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Work Experience
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Capabilities and Skills
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skill
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a background check – certain criminal convictions may disqualify candidates based on the Maine medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Maine.
Education
Minimum of a high school degree required; college degree preferred.
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Weekend availability
Work Location: One location
Apply for this job with Blossom
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Associate (Dispensary) Part-Time - Springfield, MO
Terrabis
1 year ago
COMPANY OVERVIEW
Terrabis is a cannabis company with a simple mission; we seek to better the lives of our patients and communities. We have licensed production and retail facilities in Missouri with expectations to grow nationally. We care deeply about our products and the people they serve. Our team combines experienced veterans in healthcare and legal cannabis markets to help our patients maximize well-being and fulfillment. We believe patient care starts with connection and strive to create a broader understanding of cannabis use through patient and community education. Operating in what is the fastest growing industry in the country, we are always looking for new talent to join our team.
CORE JOB DUTIES
The Patient Care Associates (PCA) at Terrabis are the first and last experience our patients will have. We expect exceptional customer service in every patient interaction. Patient Care Associates are responsible for assessing the needs of our patients and educating/guiding them in selecting the appropriate cannabis products to meet their needs. Patient Care Associates embody the "patients first" approach, while ensuring high levels of patient satisfaction through excellent service. A successful PCA will be able to elevate company standards, achieve sales goals, provide excellent product suggestions and guidance, and exceed the patient's expectations.
PCA's are expected to inspire patient confidence in Terrabis and assist in creating long-term loyalty to our brand. The Patient Care Associate is responsible for patient and caregiver orientation, data, paperwork, and upkeep. They must maintain accurate records of patient and caregiver identification and registration documents, manage customer traffic flow, and respond to customer and caregiver inquiries. The PCA must record, arrange, and package patient and caregiver orders.
Reports To: Assistant Manager & General Manager
Direct Reports: None
Responsibilities
- Maintains strict inventory controls to ensure full, comprehensive regulatory compliance across all dispensary operations.
- Ensure POS stations are ready to go at store opening.
- Always maintain fully stocked and clean POS stations.
- Ensure PCA opening and closing checklists are completed in a timely manner.
- Participate in periodic staff meetings.
- Always maintain proper cash handling procedures.
- Ensure all patients are greeted as they arrive and wished farewell at their departure.
- Ensure all patients always receive excellent customer service, in every interaction.
- Inform management and supervisors of any low-stock product or other inventory issues.
- Have a comprehensive knowledge of all products, of the cannabis industry, and of any relevant cannabis-related subject matter.
- Be knowledgeable of all specials or promotions, including in-store weekly/daily deals.
- Participate in staff events, outings, and promotional events.
- Be active on company social media (sharing, liking, and posting all content shared on Terrabis social media accounts).
- Read industry publications to keep up to date on current/future trends in the industry.
- Ensure each patient receives your full attention during the entire interaction.
- Assist with side work, stocking, and cleaning, patient areas, breakroom, patient/employee restrooms, disposing of trash and sanitizing work/common spaces during all downtime.
- Perform other duties or projects, as assigned by managers.
Qualifications
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
- High school diploma, or equivalent.
- Consistent demonstration of excellent customer service skills.
- Previous experience with POS systems.
- Previous experience training new employees is a huge plus.
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, and cannabis therapies previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email.
- Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
Additional Requirements
- Must be 21 years or older
- Must pass all required background checks.
- Possess valid driver's license or state ID.
- Remain compliant with all legal or company regulations for working in the industry.
Working Conditions
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
- Physical Demands: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or down.
Salary: $14/hour to start, $15/hour after 90 day introductory period
Terrabis is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Apply for this job with Terrabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Associate
To be considered, you MUST include a cover letter specific to the Cassville Dispensary cannabis mission, resume, and three professional references from former employers. Any applicant failing to submit these items will not be considered.
No phone calls/drop ins, please.
Position Summary: We seek outgoing and passionate Patient Care Associates who are looking for long-term employment in a compliance-oriented position. Our PCAs will assist the management team with the activities and operations of the store, while abiding by strict policies, procedures and operational guidelines. Our PCAs are responsible for helping customers, thorough cannabis knowledge and passion, completing sales on a POS, cash handling, providing assistance with medication interaction checks, and customer service. You must possess the ability to listen well and communicate effectively with various audiences, including people dealing with severe pain and illness. You must have a passion for cannabis and its healing properties as well as patience to deal with patients with a variety of health issues and demographics. This position is a solid blend between retail, customer service, and healthcare.You must be able to stand on your feet 10 hours a day, count change accurately, use scales to weigh product accurately, and blend with our existing strong team of knowledgeable, dedicated employees.
Responsibilities:
- Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
- Ensure the sales floor is properly stocked and the presence of the store is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures including laws and rules by the Department of Health and Senior Services
- Maintain product knowledge, including manufacturing methods and safety concerns for various conditions and illnesses
- Greeting patients warmly when they enter
- Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles
- Verifying proper paperwork, documentation and ID for patients
- Other duties as assigned by the Management Team
Competencies:
- Exceptional Customer Service skills
- Desire to learn about our products and cannabis therapies
- Knowledge of basic computer skills, Point of Sale software and cash management
- Strong attention to detail and a team-player mentality
- Fun attitude and strong work ethic
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Education:
- High School Diploma or equivalent
- Previous food service or retail experience preferred
- Healthcare experience preferred
Other Misc. Requirements:
- Must be 18
- Background check required; no felonies allowed except felony convictions for cannabis crimes will be exempt
- Professional, tidy appearance and good personal hygiene
- Must be on time and ready to work when scheduled with reliable transportation with no excessive absences
- Medical Cannabis knowledge is required
- Patient Medical Card is required
- Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments
Compensation:
- $13 per hour starting pay plus cash tips, consideration will be made for prior experience (40-hour work week)
- Competitive Paid Holiday/Vacation Time
- Employee discounts on products in store
- Generous PTO for military, bereavement, COVID quarantines, etc.
- Employer-paid medical, vision, and dental insurance (75% paid medical, 99% paid vision/dental after 60 days)
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Weekend availability
COVID-19 considerations:
All surfaces are sanitized between patients.
Application Question(s):
- Do you currently have a MO MMJ card? (Candidates without a card will not be considered.)
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
- Retail/Food Service: 2 years (Preferred)
License/Certification:
- Government-Issued Photo ID (Required)
Work Location: One location
Apply for this job with Cassville Dispensary
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Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Advisor - Retail Cannabis Associate
Sanctuary Medicinals
2 years ago
Sanctuary Medicinals in West Palm Beach, FL is looking for one patient care advisor - retail cannabis associate to join our 7 person strong team. Our ideal candidate is attentive, punctual, and engaged.
Florida MMTC Associate Job Description
The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Associates are the face and a living brand example for every patient that visits our locations. They are obsessed with finding the right solutions to fit each patients needs. Associates build long lasting relationships with our patients as they provide unique and personalized service over time. This includes delivering industry leading product knowledge and customer service in a patient focused environment.
Associate Responsibilities:
-
*Greets, welcomes, and engages with patients in a warm and friendly manner. *Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs. *Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients. *Assists patients with check in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines. *Applies the appropriate knowledge and expertise through ongoing learning and self-development.. *Utilizes available tools to stay current on skills and promotional initiatives. *Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally. *Ensuring that personal customer service levels are consistently excellent. *Seeks to become familiar and proficient at all other tasks and duties as assigned. *Works in cooperation with their supervisor and associates.
Associate Requirements:
-
*Excellent time management skills. *Team oriented interpersonal skills. *Excellent written and verbal communication. *Analytical mindset and problem-solving skills. *Working and thriving in a fast-paced, team-oriented environment *Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Additional Requirements:
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background and fingerprint checks. *Hourly Wage: $14/hr
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care Associate & Delivery Driver
Riverside Wellness
2 years ago
About Riverside Wellness
At Riverside Wellness, we are wholly committed to providing patients in Missouri the highest level of compassionate care by sourcing the safest, cleanest and most effective forms of medical marijuana while providing thorough educational access for patients to ensure effective treatment for their issues. Simply stated, we put patients first. We pledge to provide distinctive quality and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers and partners.
The success of Riverside Wellness is determined by our ability to operate as a unified team. We must earn the trust and respect of our customers every day to ensure the customer will make the decision to choose our services again in the future. At Riverside Wellness, we strive to recognize the contributions of all employees. The dedication, integrity, and hard work of each team member determine our success. It is the desire of Riverside Wellness that every employee succeeds at his or her job. Management and ownership will support each employee in achieving his/her work goals in any way that we can.
Patient Care Associate
SALARY: $14.42 an hour
JOB TYPE: Part Time into Full Time
DESCRIPTION:
Our company is seeking enthusiastic, personable Patient Care Associates who can learn and use extensive cannabis product knowledge to guide patients to the appropriate medical product and provide impeccable customer service while complying with all regulations. Patient Care Associates provide patients with prompt service and quality products while maintaining a clean and comfortable store environment. You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.
This position requires a warm, outgoing, driven person dedicated to providing premium patient care and who is excited to help Missouri medical patients acquire the right medicine for their individual needs. We’re looking for a long-term addition to our team: we’re committed to a future with the person who fills this position and request the same in return. Previous experience in the cannabis industry is strongly preferred, though our priority is finding a team player with quality retail experience who fits the company culture, takes exceptional care of our customers, and is equally committed to driving sales and the overall success of our center. In exchange, you will get the opportunity to join an incredible team of passionate cannabis professionals and benefit from continual opportunities for professional development and industry education.
RESPONSIBILITIES
Deliver exceptional patient service
Ensure items are properly stocked and organized
Experience in cash handling
Manage medical order entries – in-store, online and for delivery
Entering and updating patient information accurately in point of sales system
Verify proper paperwork, documentation and identification
Strictly adhere to HIPAA policies and procedures
Documenting sale by creating or updating point of sale and inventory records
Maintaining cleanliness and display of product & cases
Guide and direct customers in their medical cannabis purchasing journey
Answer customer questions and concerns
Meet and exceed sales goals
Ensure compliance in all transactions
Assist with opening/closing of store and other tasks as assigned
Understanding and strictly adhering to federal, state & local regulations
Perform various administrative tasks, as necessary
Physical duties may be required, including but not limited to the following: lifting and moving boxes, inventory and/or equipment
QUALIFICATIONS/REQUIREMENTS
In-depth knowledge of cannabis products, strains, and consumption methods
In-depth knowledge of all products carried in store
Impeccable customer service skills
Ability to prioritize and multitask
Ability to build positive long-lasting relationships with Missouri medical patients
Retail experience preferred
Minimum 21 years of age
Must possess valid driver’s license or state ID
Must pass any and all required background checks
Must possess or acquire Missouri Agent ID prior to beginning employment
Success and advancement in this position will require positive and cooperative attitude, professional behavior & self-motivation. Riverside Wellness is growing rapidly and adding to our team of professionals and specialists. Our employees receive PTO, medical, dental, vision and other benefits as part of our highly competitive compensation package. Join us as we build a great environment in which our community can work, shop and invest. Riverside Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Pay: $14.42 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
CDC recommended guidelines followed and updated accordingly. Online order/drive through window pick up & delivery available.
Education:
- High school or equivalent (Preferred)
Work Location: One location
Apply for this job with Riverside Wellness
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Role
In this role, your main responsibility will be to assist patients in selecting appropriate medical cannabis products for their needs and are the product expert on duty at the store. Patient Care Advisors engage in one-on-one interaction with patients from the time they walk in until they check out and exit the store. Compliance with applicable rules and regulations as implemented by the state is required.
Our ideal Patient Care Advisor should be friendly and upbeat, much like a barista in your favorite coffee shop. It's our hope that our patients are drawn to our Patient Care Advisor and Sanctuary because of our service, our products and our approachable and knowledgeable demeanor.
Responsibilities
-
*Help all patients in accordance with Sanctuary’s mission, vision, goals, and objectives. *Follow established policies for sales and customer service to ensure patient satisfaction. *Maintain in-depth knowledge of every product and strain in the store. *Help patients make the right choices by knowing how different methods of cannabis consumption affect our patients differently and suggesting dosage starting points and upward titration for inexperienced patients. *Complete any work assigned during scheduled shift including: *Correct cash handling and discount application *Verification of proper paperwork, documentation and ID for patients *Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system *Maintenance of hard copy files (when required) *Security measures and safety compliance *Maintenance of an organized and clean store *Management of visitor log *Maintenance of open communication with the management team and other coworkers *Reporting of employee issues or patient situations *Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints.
Qualifications
-
*High School Diploma or equivalent. *Recent and relevant hospitality and/or retail experience required. *Excellent customer service skills. *Knowledge and adherence to the policies, procedures and goals of Sanctuary. *Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body. *Ability to listen well and communicate effectively orally and in writing with various audiences. *Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email. *Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public. *Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background checks. *Must be able to available to work hours of operations: 7 days a week
Working Conditions
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Job Types: Part-Time
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Advisor - Retail Cannabis Associate
Sanctuary Medicinals
2 years ago
Sanctuary Medicinals in West Palm Beach, FL is looking for one patient care advisor - retail cannabis associate to join our 7 person strong team. Our ideal candidate is attentive, punctual, and engaged.
Florida MMTC Associate Job Description
The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Associates are the face and a living brand example for every patient that visits our locations. They are obsessed with finding the right solutions to fit each patients needs. Associates build long lasting relationships with our patients as they provide unique and personalized service over time. This includes delivering industry leading product knowledge and customer service in a patient focused environment.
Associate Responsibilities:
-
*Greets, welcomes, and engages with patients in a warm and friendly manner. *Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs. *Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients. *Assists patients with check in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines. *Applies the appropriate knowledge and expertise through ongoing learning and self-development.. *Utilizes available tools to stay current on skills and promotional initiatives. *Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally. *Ensuring that personal customer service levels are consistently excellent. *Seeks to become familiar and proficient at all other tasks and duties as assigned. *Works in cooperation with their supervisor and associates.
Associate Requirements:
-
*Excellent time management skills. *Team oriented interpersonal skills. *Excellent written and verbal communication. *Analytical mindset and problem-solving skills. *Working and thriving in a fast-paced, team-oriented environment *Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Additional Requirements:
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background and fingerprint checks. *Hourly Wage: $14/hr
Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Associate
To be considered, you MUST include a cover letter specific to the Cassville Dispensary cannabis mission, resume, and three professional references from former employers. Any applicant failing to submit these items will not be considered.
No phone calls/drop ins, please.
Position Summary: We seek outgoing and passionate Patient Care Associates who are looking for long-term employment in a compliance-oriented position. Our PCAs will assist the management team with the activities and operations of the store, while abiding by strict policies, procedures and operational guidelines. Our PCAs are responsible for helping customers, thorough cannabis knowledge and passion, completing sales on a POS, cash handling, providing assistance with medication interaction checks, and customer service. You must possess the ability to listen well and communicate effectively with various audiences, including people dealing with severe pain and illness. You must have a passion for cannabis and its healing properties as well as patience to deal with patients with a variety of health issues and demographics. This position is a solid blend between retail, customer service, and healthcare.You must be able to stand on your feet 10 hours a day, count change accurately, use scales to weigh product accurately, and blend with our existing strong team of knowledgeable, dedicated employees.
Responsibilities:
- Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
- Ensure the sales floor is properly stocked and the presence of the store is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures including laws and rules by the Department of Health and Senior Services
- Maintain product knowledge, including manufacturing methods and safety concerns for various conditions and illnesses
- Greeting patients warmly when they enter
- Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles
- Verifying proper paperwork, documentation and ID for patients
- Other duties as assigned by the Management Team
Competencies:
- Exceptional Customer Service skills
- Desire to learn about our products and cannabis therapies
- Knowledge of basic computer skills, Point of Sale software and cash management
- Strong attention to detail and a team-player mentality
- Fun attitude and strong work ethic
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Education:
- High School Diploma or equivalent
- Previous food service or retail experience preferred
- Healthcare experience preferred
Other Misc. Requirements:
- Must be 18
- Background check required; no felonies allowed except felony convictions for cannabis crimes will be exempt
- Professional, tidy appearance and good personal hygiene
- Must be on time and ready to work when scheduled with reliable transportation with no excessive absences
- Medical Cannabis knowledge is required
- Patient Medical Card is required
- Must be able to accommodate scheduling expectations including weekend, evening, and holiday shifts and store location assignments
Compensation:
- $13 per hour starting pay plus cash tips, consideration will be made for prior experience (40-hour work week)
- Competitive Paid Holiday/Vacation Time
- Employee discounts on products in store
- Generous PTO for military, bereavement, COVID quarantines, etc.
- Employer-paid medical, vision, and dental insurance (75% paid medical, 99% paid vision/dental after 60 days)
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Free parking
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Weekend availability
COVID-19 considerations:
All surfaces are sanitized between patients.
Application Question(s):
- Do you currently have a MO MMJ card? (Candidates without a card will not be considered.)
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
- Retail/Food Service: 2 years (Preferred)
License/Certification:
- Government-Issued Photo ID (Required)
Work Location: One location
Apply for this job with Cassville Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Patient Care Advisor - Retail Cannabis Associate
Sanctuary Medicinals
2 years ago
Sanctuary Medicinals in West Palm Beach, FL is looking for one patient care advisor - retail cannabis associate to join our 7 person strong team. Our ideal candidate is attentive, punctual, and engaged.
Florida MMTC Associate Job Description
The most essential skill and duty of any associate at Sanctuary is to provide an experience that delights the patient, but also the team members they work alongside. Sanctuary Associates are the face and a living brand example for every patient that visits our locations. They are obsessed with finding the right solutions to fit each patients needs. Associates build long lasting relationships with our patients as they provide unique and personalized service over time. This includes delivering industry leading product knowledge and customer service in a patient focused environment.
Associate Responsibilities:
-
*Greets, welcomes, and engages with patients in a warm and friendly manner. *Uses acquired skills and knowledge to recommend products and devices to meet patients’ current and future needs. *Serves as a brand ambassador by bringing your love and passion for cannabis, the Sanctuary brand, and customer service together in service of our patients. *Assists patients with check in, recommendations, education, and processing sales while also operating and dispensing cannabis within State regulations and company guidelines. *Applies the appropriate knowledge and expertise through ongoing learning and self-development.. *Utilizes available tools to stay current on skills and promotional initiatives. *Maintains merchandising and ensures the Medical Marijuana Treatment Center (MMTC) is clean and presented professionally. *Ensuring that personal customer service levels are consistently excellent. *Seeks to become familiar and proficient at all other tasks and duties as assigned. *Works in cooperation with their supervisor and associates.
Associate Requirements:
-
*Excellent time management skills. *Team oriented interpersonal skills. *Excellent written and verbal communication. *Analytical mindset and problem-solving skills. *Working and thriving in a fast-paced, team-oriented environment *Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Additional Requirements:
-
*Must be a minimum of 21 years of age. *Must be and remain compliant with any and all legal or company regulations for working in the industry. *Must pass all required background and fingerprint checks. *Hourly Wage: $14/hr
Available shifts and compensation: We have available shifts all days of the week. Compensation is $14.00/hour.
About Sanctuary Medicinals: Sanctuary prides itself on cultivating premium quality marijuana. We are a compassionate group of New England citizens who believe that this goal can only be accomplished through a caring, trusting, and knowledgeable approach. We offer a wide range of products to accommodate individual preferences and needs from tinctures, edibles, topicals to concentrates. Our friendly and caring staff is here to help you understand how cannabis works and what is the best strain for you. A true sanctuary, free from harm, judgement, and prejudice.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools.
Apply for this job with Sanctuary Medicinals
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Solar Thera
Massachusetts based Solar Therapeutics is New England’s leading producer of wellness and alternative therapies dedicated to state of the art, fully sustainable cultivation & production of pharmaceutical grade cannabis.
The company’s experienced management team, dedicated board and passionate investors are driven by a singular mission: to provide industry leading alternative therapies with a sustainable carbon-neutral energy footprint.
The Position
We are looking for professional, hardworking, enthusiastic and knowledgeable individuals to join our team. Budtender / Patient Care Associates will provide guidance and educate each patient with medical cannabis needs. The right candidate will be compassionate, enjoy helping others and have excellent customer service skills.
Key Responsibilities
- Provides each patient with best-in-class customer service
- Ensures that all forms and other paperwork are properly completed
- Comply with all state regulations and company standard practices and procedures
- Educates patients on all varieties of cannabis and cannabis-infused products in the store
- Accurately processes and dispenses cannabis to patients
- Stocking/restocking product
- Maintaining cleanliness of display cases and store
- Operate POS system and efficiently and accurately process payments
- Other tasks as assigned by management
Qualifications
- Great interpersonal/communication skills
- Detail-oriented
- Have genuine and positive energy
- Excellent work ethic, reliability and professionalism
- Listening skills
- Cannabis knowledge preferred
Additional Requirements
- Minimum of 21 years of age.
- Possess valid driver’s license or state ID.
- Must pass all required background checks.
- Ability to work nights, holidays and weekends.
- Must be and remain compliant with any and all legal or company regulations for working in the industry.
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Compensation
- Commensurate with experience
Thank you for your interest in joining our team, we look forward to meeting you!
Solar Therapeutics is an Equal Opportunity Employer that promotes the diverse talent of people from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, or veteran status. Additionally, Solar Thera complies with all other relevant, federal, state, and local laws regarding employment practices.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends
Supplemental Pay:
- Tips
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Store Manager
- Assistant Manager
- Shift Lead
Shifts announced:
- Every other week
Shift:
- Day
Pay Frequency:
- Bi weekly or Twice monthly
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a college diploma
- A job for which people with disabilities are encouraged to apply
Company's website:
- www.solarthera.com
Work Remotely:
- No
Apply for this job with Solar Thera
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care Associate
Natural Selections powered by Ethos Cannabis – Watertown, MA
Website: Please note our website is currently under development.
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skill
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Hours per week:
- 30-39
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care AssociateEthos PA – Allentown, PAWebsite: www.ethoscannabis.comCompany Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Care Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Pennsylvania
Compensation:
- $15+/hour (depending on experience)
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- Customer Service: 2 years (Required)
- Cannabis: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Company's website:
- www.ethospa.com
Work Remotely:
- No
Apply for this job with Ethos
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Company Overview: Green Harbor Dispensary in Middleboro, MA is seeking Patient Care Associates to take work for a newly constructed medical marijuana/cannabis cultivation/manufacturing facility designed and built by proven experts. The Green Harbor Dispensary envisions to become the premier brand in Massachusetts with goals to become a multi-state operator. The company’s values include creating an open minded, collaborative, and family environment.
Responsibilities:
- Responsible for sales and customer experience by maintaining a welcoming environment
- Ensure the sales floor is properly stocked and the presence of the dispensary is well maintained
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Maintain product knowledge
- Greeting customers warmly when they enter
- Accurately use and maintain the Point Of Sale (POS) system in person and for placing phone orders
- Correct cash handling and discount application
- Accurate and timely data entry of patient profiles
- Verifying proper paperwork, documentation and ID for customers
- Other duties as assigned by the Management Team
Preferred Requirements & Qualifications:
High School Diploma
Strong Interpersonal Skills
Strong Technical and Mechanical abilities
Basic computer and inventory tracking experience preferred
Knowledgeable about Medical Cannabis preferred
Other:
Must be 21 years of age or over.
Must consent to CORI, background and social media check.
Possess the ability to successfully obtain an Agent Registration Card.
Must be legally eligible to work in the United States.
Note: Please include a cover letter
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 10 Hour Shift
- 12 Hour Shift
- 8 Hour Shift
- Day shift
- Holidays
- Monday to Friday
- Weekends
Experience:
- Retail Sales: 2 years (Required)
- Dispensary: 1 year (Required)
Work Location:
- One location
Pay Frequency:
- Bi weekly or Twice monthly
Work Remotely:
- No
Apply for this job with The Green Harbor Dispensary
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care AssociateEthos PA – Montgomeryville, PAWebsite: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Care Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Pennsylvania
Compensation:
- $15+/hour (depending on experience)
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- Monday to Friday
- Weekends
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Company's website:
- www.ethospa.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Key Holder – Patient Care Associate
Ethos – Montgomeryville, PA
Website: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
The Key Holder - Patient Care Associate (PCA) is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service and supervising a team of dispensary employees for the Company’s cannabis dispensary location. This position will involve supporting the General Manager and/or Assistant Manager with all aspects of dispensary operations, including coaching and developing the retail store team. The Key Holder will serve as a Manager-on-Duty, with the ability to complete all dispensary functions, as directed and authorized by the General Manager. The Key Holder will assist in operating the store in absence of the General Manager.
We are seeking a passionate, driven, detailed-oriented and collaborative Key Holder to assist with leadership, direction, and support of the daily operations of the dispensary, including handling the needs of all customers and developing a team of Patient Care Associates who are enthusiastic about delivering a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations. The ideal candidate has the ability to adapt to our business model and has demonstrated leadership experience, as he or she will be given significant responsibility within our dispensary. Previous cannabis retail experience is preferred.
Responsibilities
· Provide an excellent customer experience while assisting in the sale of cannabis products
· Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
· Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
· Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
· Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
· Assist patients with choosing the right products according to their ailments
· Ensure orders are fulfilled efficiently with 100% accuracy at all times
· Operate cash register, computer-based POS system, and cash drawer
· Adhere to company Standard Operating Procedures
· Understand and assist the General Manager with weekly and monthly sales information
· Maintain a friendly, courteous and professional demeanor at all times
· Coach and support other team members, including Patient Care Associates
· Ensure that the store is clean, safe, and presentable for clients
· Work with other management team members to motivate retail staff, coordinate training, and provide feedback to ensure Company has the best staff in the industry
· Oversee orders and deliveries to ensure accurate order information and timeliness of deliveries
· Assist the dispensary management team with employee schedules and managing employee work hours and vacation requests; may be asked to cover emergency scheduling situations such as an absent Patient Care Associate’s shift
· Assist with training of all new employees as well as the re-training of existing employees when needed
· Motivate and work together with General Manager/Assistant Manager and employees to meet and exceed sales goals
· Help ensure that inventory is adequate and help properly manage inventory by becoming well versed in the use of the Pennsylvania seed-to-sale inventory tracking system and electronic verification system
· Promote a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures
· Support the General Manager by monitoring the activities of the store employees to maximize efficiency and minimize errors
· Strive to become familiar and proficient at all other tasks and duties of the General Manager.
· Assist General Manager with regular and random inventory counts of cannabis, ancillary products, and dispensing supplies
· Supervise Patient Care Associates during General Manager’s absence or when directed
· Complete other duties as assigned by General Manager
· Assist in ensuring that physical environment is safe, sanitary, and that all equipment/technology is in good working order
· Lead initiatives, store strategies, and specific projects at the store level that may be assigned by General Manager
· Report directly to the General Manager of Dispensary
Qualifications
Education:
High school diploma or equivalent; bachelor’s degree preferred
Work Experience:
· Previous experience in a cannabis retail environment preferred
· 1-2 years retail management experience required
· Thorough understanding of state and local cannabis laws and regulations, and how they apply to the operations of the Company is preferred
· Considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs
· Experience in inventory management and reconciliation
· Work history that demonstrates stability, progressive responsibility, and willingness to accept new duties
Capabilities and Skills:
· Exceptional team building, communication and people skills
· Ability to work in a fast-paced, changing, and challenging environment while demonstrating excellent oral and written communication skills is required
· Strong attention to detail, organization skills, and time management abilities
· High level of integrity and a strong work ethic
· Exceptional willingness to be a hands-on manager and fill gaps to accomplish business objectives
· Proficiency in computer usage including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more
· Strong problem-solving skills including anticipatory thinking and the ability to work well under pressure while maintaining a calm composure
· Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
· Extended time sitting, walking, bending, and reaching is possible
· Ability to lift and carry up to 20 pounds for a distance of 50 feet
· Must pass stringent background test requirements of Pennsylvania
· Minimum of 21 years of age
· Possess valid driver’s license or state ID card; authorized to work in the U.S.
Compensation:
· Approximately $20.00/hour
This position is classified as non-exempt, and therefore, you will be eligible to receive overtime pay
based on federal and state requirements. While there is no promise of overtime, it may be required
either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be
determined in accordance with local site practice.
Ethos is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- Retail Management: 1 year (Required)
- Cannabis retail: 1 year (Preferred)
- State and Local Cannabis Laws and Regulations: 1 year (Preferred)
- Standard Operating Procedures, Management, Employee Training: 1 year (Required)
- Inventory Management and Reconciliation: 1 year (Required)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Company's website:
- www.ethospa.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care AssociateEthos PA – Montgomeryville, PAWebsite: www.ethoscannabis.com
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, Arizona and is pursuing expansion opportunities in multiple states including Maryland and New Jersey. Today, we are working to combine our interests to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer-centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S., dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Care Associates. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well- informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company Standard Operating Procedures
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Must be able to handle constructive criticism and guidance
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 20 pounds for a distance of 50 feet
- Must pass stringent background test requirements of Pennsylvania
Compensation:
- $15+/hour (depending on experience)
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos PA is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Employment opportunities shall be provided for applicants with disabilities and reasonable accommodation(s) shall be made to meet the physical or mental limitations of qualified applicants or employees.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance
Schedule:
- Monday to Friday
- Weekends
Experience:
- customer service: 2 years (Required)
- cannabis: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Company's website:
- www.ethospa.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
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Patient Care AssociateNatural Selections – Watertown, MA
Website: www.ethoscannabis.com
Company Overview
Natural Selections is a cannabis company located in Massachusetts. Its parent company, Ethos Cannabis, currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, Ethos Cannabis is working to combine its interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Ethos’ goal is to have a clear and compelling consumer- centric vision focused on helping individuals feel and live better through their experiences with cannabis.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/ObjectiveThe Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team- oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Patient Care Associates. Our ideal candidate has excellent communication and customer service skills to ensure patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
QualificationsEducation:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skills
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
This position is classified as Non-Exempt, and therefore, will be eligible to receive overtime pay based on federal and state requirements. While there is no promise of overtime, it may be required either on a regular or periodic basis due to business necessity. Eligibility to work overtime will be determined in accordance with local site practice.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental Insurance
- Health Insurance
- Vision Insurance
Experience:
- customer service: 2 years (Required)
- Cannabis: 1 year (Preferred)
Education:
- High school or equivalent (Required)
Work Location:
- One location
Schedule:
- Monday to Friday
- Other
Company's website:
- www.ethoscannabis.com
Work Remotely:
- No
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Solar Thera
Massachusetts based Solar Therapeutics is New England’s leading producer of wellness and alternative therapies dedicated to state of the art, fully sustainable cultivation & production of pharmaceutical grade cannabis.
The company’s experienced management team, dedicated board and passionate investors are driven by a singular mission: to provide industry leading alternative therapies with a sustainable carbon-neutral energy footprint.
The Position
We are looking for professional, hardworking, enthusiastic and knowledgeable individuals to join our team. Budtender / Patient Care Associates will provide guidance and educate each patient with medical cannabis needs. The right candidate will be compassionate, enjoy helping others and have excellent customer service skills.
Key Responsibilities
- Provides each patient with best-in-class customer service
- Ensures that all forms and other paperwork are properly completed
- Comply with all state regulations and company standard practices and procedures
- Educates patients on all varieties of cannabis and cannabis-infused products in the store
- Accurately processes and dispenses cannabis to patients
- Stocking/restocking product
- Maintaining cleanliness of display cases and store
- Operate POS system and efficiently and accurately process payments
- Other tasks as assigned by management
Qualifications
- Great interpersonal/communication skills
- Detail-oriented
- Have genuine and positive energy
- Excellent work ethic, reliability and professionalism
- Listening skills
- Cannabis knowledge preferred
Additional Requirements
- Minimum of 21 years of age.
- Possess valid driver’s license or state ID.
- Must pass all required background checks.
- Ability to work nights, holidays and weekends.
- Must be and remain compliant with any and all legal or company regulations for working in the industry.
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching.
Compensation
- Commensurate with experience
Thank you for your interest in joining our team, we look forward to meeting you!
Solar Therapeutics is an Equal Opportunity Employer that promotes the diverse talent of people from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, or veteran status. Additionally, Solar Thera complies with all other relevant, federal, state, and local laws regarding employment practices.
Job Types: Full-time, Part-time
Additional Compensation:
- Tips
- Store Discounts
Pay frequency:
- Every other week
Paid Training:
- Yes
Shift:
- Day
Pay Frequency:
- Bi weekly or Twice monthly
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Schedule:
- Day shift
- Night shift
Company's website:
- www.solarthera.com
Apply for this job with Solar Thera
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Cannabis Patient Care Associate
Natural Selections powered by Ethos Cannabis – Watertown, MA
Website: Please note our website is currently under development.
Company Overview
Ethos Cannabis currently has interests in the cultivation, processing and dispensing of cannabis in Pennsylvania, Massachusetts, Florida, and Arizona and is pursuing expansion opportunities in multiple states including New Jersey. Today, we are working to combine our interests in Pennsylvania and Massachusetts to create a unified multi-state cannabis company. Our goal is to have a clear and compelling consumer centric vision focused on helping individuals feel and live better through their experiences with cannabis. Our mission is supported by our relationship with Jefferson Health, a leading academic medical center in the U.S. dedicated to collecting and analyzing valuable real-world data and developing educational initiatives with a focus on patient outcomes and quality of life. Jefferson Health is our Academic Clinical Research Center partner for vertically integrated operations under development in Pennsylvania.
Our principals have significant experience investing in healthcare, consumer products, and regulated markets. We have been actively focused on the cannabis industry since 2015 and have recently added a new partner for Ethos Cannabis who has experience developing and leading a successful and respected cannabis operator in the U.S.
Position Summary/Objective
The Patient Care Associate will assist the Ethos management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. This role is responsible for assisting patients in selecting appropriate products for purchase, preparing orders, executing transactions, cash handling and customer service. Candidates must possess the ability to listen well and communicate effectively to the diverse Ethos patient base. We are building a strong ethical and team-oriented culture at Ethos Cannabis and are looking for this position to be in step with this vision.
We are seeking a passionate, driven, and outgoing Cannabis Patient Service Representatives. Our ideal candidate has excellent communication and customer service skills to ensure that patients are well-informed and satisfied with their purchases. Previous cannabis retail experience is a plus but is not required.
Responsibilities
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Greet all patients in a warm, sincere, and helpful manner
- Provide an excellent customer experience while assisting in the sale of cannabis products
- Consistently deliver the ultimate customer experience in all facets from patient entry to exit; ensure each patient receives full attention during their transaction
- Maintain quality customer service by establishing and enforcing company standards and handling patient inquiries and complaints
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Guide patients throughout the sales floor within the dispensary, making product recommendations based on patient need and available products
- Assist patients with choosing the right products according to their ailments
- Ensure orders are fulfilled efficiently with 100% accuracy at all times
- Operate cash register, computer-based POS system, and cash drawer
- Adhere to company SOPs
- Verify patient allotment and ensure he/she is eligible to make purchases using the state system
- Maintain proper cash handling procedures at all times
- Maintain fully stocked and clean POS counters at all times
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of dispensary by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Work as part of a team to ensure sales, patient satisfaction, and that compliance goals are met by designated timelines
- Ensure opening and closing cleaning and organization is completed
- Participate in periodic staff meetings
- Ensure POS counters are ready when dispensary opens
- Manage inbound phone inquiries and route calls accordingly
- Adhere to all Medical Cannabis laws
- Maintain a positive attitude that promotes teamwork
- Work collaboratively and respectfully with other team members
- Participate in ongoing education and professional development opportunities
- Read industry publications to keep up to date on trends
- Additional duties as assigned by management
Qualifications
Education:
Minimum of a high school degree required; college degree preferred
Work Experience:
- 2 years of customer service experience
- Cannabis experience preferred
- Local applicants preferred
Qualifications:
- Experience in a retail or customer service setting
- Superior customer service skills and phone etiquette
- Cash register experience with speed and accuracy
- Experience frequently interacting with customers, fulfilling customer requests and addressing customer issues, questions, or suggestions
- Strong organizational skills
- Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization
- Detail oriented with an eye on process optimization
- Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it
- Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above
- Excellent communication skills and leadership both verbally and through written media
- Must be able to handle constructive criticism and guidance and offer the same to others in the department
- Proper employment documentation; reliable transportation and valid driver's license
- Ability to work 7 days per week including some holidays and to be flexible with schedule
Capabilities and Skills:
- Knowledge of marijuana strains, formulations, extracts and other products on the market
- Excellent customer service skill
- Attention to detail
- Precise math skills
- Organizational skills
- Multi-task oriented
- Ability to work in a fast-paced, changing, and challenging environment
- High level of integrity and a strong work ethic
- Proficiency in computer usage, including retail point-of-sale software
- Demonstrated ability to work comfortably and effectively within a diverse, multicultural, multigenerational environment
Other Requirements:
- Due to state regulations, qualified candidates for this position must be at least 21 years of age and able to pass a fingerprinting background check – certain criminal convictions may disqualify candidates based on state medical marijuana licensing regulations
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
- Must pass stringent background test requirements of Massachusetts
Compensation:
- $15+/hour (depending on experience) with the potential for additional incentive compensation.
Ethos Cannabis is an equal opportunity employer and does not discriminate in the recruitment, selection, or advancement of employees on the basis of race, sex, color, national origin, creed, age, religion, marital status, disability, political affiliation, or on any other basis prohibited by law.
Job Types: Full-time, Part-time
Salary: $15.00 to $17.00 /hour
Experience:
- Customer Service: 2 years (Preferred)
Additional Compensation:
- Store Discounts
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
Hours per week:
- 30-39
This Company Describes Its Culture as:
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Schedule:
- 10 hour shift
Apply for this job with Ethos Cannabis
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.