Cannabis Delivery Team Lead Jobs

About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount
• Exclusive access to Urbn Learning Center
• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)

Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:

• Responsible for the drivers, delivery service, and quality performance of the Packers.
• Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
• Trains new drivers and Packers; plans, assigns and directs work.
• Reports any staff related issues to Fleet Manager (for disciplinary action).
• Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
• Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
• Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
• Manages driver lunch in/out, and shift end times.
• Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
• Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
• Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
• Communicates with Fleet Manager throughout the scheduled shift.
• Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
• Hold drivers accountable for missing product.
• Ensures all company standards and safety policies are being adhered to in department.
• Assists other departments as needed or requested.
• Ensures friendly, efficient and professional customer service.
• Monitor operational/office supplies daily and report the needs to the necessary team member.
• As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
• Must have access to an insured vehicle which can be used for delivery
• Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
• Valid, current insurance
• Schedules staff according to business needs
• Model year 2013 or newer
• Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
• Must have reliable transportation with locking trunk (vehicle must pass company inspection)
• Must be able to understand and operate GPS Technology
• Must have a hand free device
• Must have a clean driving report for the past 5 years
• No moving violations
• No seat belt violations
• No at-fault accidents
• No suspensions
• No DUI's
• No SR-22
• Must be willing to work with both methods of delivery, Batch and Dynamic
• Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
• Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.

Qualifications:

• Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
• Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
• Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
• Must have the ability to:
• Perform all job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Remain calm and resolve problems using good judgment
• Lead by example and ensure the team executes the game plan laid out for them
• Understands guest service needs
• Works cohesively as a team with co-workers

Education and Experience:

• One year relevant experience and/or training
• High School Graduate
• Cash Handling a plus

Certificates, Licenses, and Registrations:

• Valid California Driver's License
• Cannabis Business Work Permit (must obtain from City of Vista)
• Physician's Recommendation for Medicinal Cannabis

Physical Demands/Requirements:
The following are constant demands for this position:

• Must be able to stand/walk for up to 6 hours at a time.
• Must be able to sit for up to 8 hours at a time.
• Must be able to lift at least 50 pounds safely and properly.
• Ability to work in a stressful, fast-paced environment.
• Must be able to work days, nights, holidays and weekends.
• Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.

Pay: $19 / hr
Equal Employment Opportunity Policy

Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Pay: $19.00 per hour

Apply for this job with Urbn Leaf - Harborside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount
• Exclusive access to Urbn Learning Center
• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)

Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:

• Responsible for the drivers, delivery service, and quality performance of the Packers.
• Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
• Trains new drivers and Packers; plans, assigns and directs work.
• Reports any staff related issues to Fleet Manager (for disciplinary action).
• Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
• Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
• Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
• Manages driver lunch in/out, and shift end times.
• Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
• Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
• Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
• Communicates with Fleet Manager throughout the scheduled shift.
• Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
• Hold drivers accountable for missing product.
• Ensures all company standards and safety policies are being adhered to in department.
• Assists other departments as needed or requested.
• Ensures friendly, efficient and professional customer service.
• Monitor operational/office supplies daily and report the needs to the necessary team member.
• As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
• Must have access to an insured vehicle which can be used for delivery
• Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
• Valid, current insurance
• Schedules staff according to business needs
• Model year 2013 or newer
• Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
• Must have reliable transportation with locking trunk (vehicle must pass company inspection)
• Must be able to understand and operate GPS Technology
• Must have a hand free device
• Must have a clean driving report for the past 5 years
• No moving violations
• No seat belt violations
• No at-fault accidents
• No suspensions
• No DUI's
• No SR-22
• Must be willing to work with both methods of delivery, Batch and Dynamic
• Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
• Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.

Qualifications:

• Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
• Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
• Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
• Must have the ability to:
• Perform all job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Remain calm and resolve problems using good judgment
• Lead by example and ensure the team executes the game plan laid out for them
• Understands guest service needs
• Works cohesively as a team with co-workers

Education and Experience:

• One year relevant experience and/or training
• High School Graduate
• Cash Handling a plus

Certificates, Licenses, and Registrations:

• Valid California Driver's License
• Cannabis Business Work Permit (must obtain from City of Vista)
• Physician's Recommendation for Medicinal Cannabis

Physical Demands/Requirements:
The following are constant demands for this position:

• Must be able to stand/walk for up to 6 hours at a time.
• Must be able to sit for up to 8 hours at a time.
• Must be able to lift at least 50 pounds safely and properly.
• Ability to work in a stressful, fast-paced environment.
• Must be able to work days, nights, holidays and weekends.
• Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.

Pay: $19 / hr
Equal Employment Opportunity Policy

Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Pay: $19.00 per hour

Apply for this job with Urbn Leaf - Harborside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount
• Exclusive access to Urbn Learning Center
• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)

Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly

SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)

• Lead department
• Provide department schedule for supervisor
• View and edit timecards, submit to supervisor attendance Do not approve timecards
• Ensure the department provides excellent service and exceptional client interactions to
• achieve Harborside's standards for client

• Ensure that all phases of the client experience remain seamless and exceed their
• Provide exceptional service and product
• Communicate information to clients about special pricing, referral program, the recognition program
• Interface with sales team on inventory updates restocking, reconciliation, and analysis
• Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
• Conduct and report general vehicle inspection
• Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
• Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
• Ensure the drivers' drawers are
• Appropriately authorize discounts and other changes in sales receipts
• Interface with the Inventory Department to fulfill client product
• Ensure Harborside policies and procedures are being observed by staff in the
• Ensure opening and closing procedures are accurately
• Maintain a positive, caring attitude, and treat clients/co-workers with respect and
• Demonstrate leadership and compassionate
• Partner with supervisor to ensure all performance expectations are being
• Ensure Harborside policies and procedures are being observed by department
• Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
• Provide drafts and input when writing staff performance
• Partner with supervisor to provide recognition and discipline where
• Maintain strict confidentiality with client
• Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Perform associate duties as required
• Ensure laboratory test results are current and accurate
• Maintain and ensure all departmental equipment is functioning and in good working order
• Attend required meetings and participate in team and professional development activities
• Fill in when short-staffed
• Provide timely and appropriate feedback to Supervisors
• Perform other duties as assigned by Supervisors

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)

• Knowledge of cannabis strains and applications, effects and routes of delivery
• Outstanding customer relations skills
• Excellent communication skills
• Knowledgeable in Microsoft Office Suite
• Basic computer operating skills
• Basic math skills

GENERAL PERFORMANCE REQUIREMENTS

• Provide excellent service
• Present a professional image in appearance, actions, and words
• Demonstrate ownership, accountability, initiative, and quality of work
• Build positive team relationships throughout your department and Harborside
• Work scheduled shifts
• Record all time worked accurately, promptly, and honestly
• Follow all safety policies
• Be a role model for the Harborside Experience
• Understand and practice Harborside values
• Demonstrate ethical behavior

WORK CONTEXT:
Physical Requirements

• Requires prolonged standing and some bending, stooping and stretching
• Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
• Moving up to 20 pounds on occasion

Working Conditions

• Work will generally be performed in a fast-paced cannabis dispensary
• Involves frequent contact with staff and occasional contact with clients/vendors
• Requires repetitive hand and wrist motions
• Maybe stressful at times and require dealing with difficult people
• Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion

Communication

• Frequent contact with others via email, face-to-face discussions, and
• Some communication required via mail and possibly

Education and Experience Required:

• HS diploma, GED or equivalent
• Prior experience (1+ years) in leadership/management
• Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
• Prior experience (1+ years) in retail or customer service
• Prior experience (1+ years) of inventory control or warehouse experience
• Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
• Must be 21+ years old and pass a criminal background check per city

Certifications or Licenses Required:

• Valid CA Driver's License

Pay: $20 / hour
Equal Employment Opportunity Policy

Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Pay: $20.00 per hour

Apply for this job with Urbn Leaf - Harborside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount
• Exclusive access to Urbn Learning Center
• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)

Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt, Hourly

SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)

• Lead department
• Provide department schedule for supervisor
• View and edit timecards, submit to supervisor attendance Do not approve timecards
• Ensure the department provides excellent service and exceptional client interactions to
• achieve Harborside's standards for client

• Ensure that all phases of the client experience remain seamless and exceed their
• Provide exceptional service and product
• Communicate information to clients about special pricing, referral program, the recognition program
• Interface with sales team on inventory updates restocking, reconciliation, and analysis
• Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
• Conduct and report general vehicle inspection
• Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
• Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
• Ensure the drivers' drawers are
• Appropriately authorize discounts and other changes in sales receipts
• Interface with the Inventory Department to fulfill client product
• Ensure Harborside policies and procedures are being observed by staff in the
• Ensure opening and closing procedures are accurately
• Maintain a positive, caring attitude, and treat clients/co-workers with respect and
• Demonstrate leadership and compassionate
• Partner with supervisor to ensure all performance expectations are being
• Ensure Harborside policies and procedures are being observed by department
• Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
• Provide drafts and input when writing staff performance
• Partner with supervisor to provide recognition and discipline where
• Maintain strict confidentiality with client
• Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Perform associate duties as required
• Ensure laboratory test results are current and accurate
• Maintain and ensure all departmental equipment is functioning and in good working order
• Attend required meetings and participate in team and professional development activities
• Fill in when short-staffed
• Provide timely and appropriate feedback to Supervisors
• Perform other duties as assigned by Supervisors

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)

• Knowledge of cannabis strains and applications, effects and routes of delivery
• Outstanding customer relations skills
• Excellent communication skills
• Knowledgeable in Microsoft Office Suite
• Basic computer operating skills
• Basic math skills

GENERAL PERFORMANCE REQUIREMENTS

• Provide excellent service
• Present a professional image in appearance, actions, and words
• Demonstrate ownership, accountability, initiative, and quality of work
• Build positive team relationships throughout your department and Harborside
• Work scheduled shifts
• Record all time worked accurately, promptly, and honestly
• Follow all safety policies
• Be a role model for the Harborside Experience
• Understand and practice Harborside values
• Demonstrate ethical behavior

WORK CONTEXT:
Physical Requirements

• Requires prolonged standing and some bending, stooping and stretching
• Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
• Moving up to 20 pounds on occasion

Working Conditions

• Work will generally be performed in a fast-paced cannabis dispensary
• Involves frequent contact with staff and occasional contact with clients/vendors
• Requires repetitive hand and wrist motions
• Maybe stressful at times and require dealing with difficult people
• Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion

Communication

• Frequent contact with others via email, face-to-face discussions, and
• Some communication required via mail and possibly

Education and Experience Required:

• HS diploma, GED or equivalent
• Prior experience (1+ years) in leadership/management
• Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
• Prior experience (1+ years) in retail or customer service
• Prior experience (1+ years) of inventory control or warehouse experience
• Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
• Must be 21+ years old and pass a criminal background check per city

Certifications or Licenses Required:

• Valid CA Driver's License

Pay: $20 / hour
Equal Employment Opportunity Policy

Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Pay: $20.00 per hour

Apply for this job with Urbn Leaf - Harborside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount
• Exclusive access to Urbn Learning Center
• Medical
• Dental
• Vision
• Employee Assistance Program (EAP)

Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt, Hourly

SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)

• Lead department
• Provide department schedule for supervisor
• View and edit timecards, submit to supervisor attendance Do not approve timecards
• Ensure the department provides excellent service and exceptional client interactions to
• achieve Harborside's standards for client

• Ensure that all phases of the client experience remain seamless and exceed their
• Provide exceptional service and product
• Communicate information to clients about special pricing, referral program, the recognition program
• Interface with sales team on inventory updates restocking, reconciliation, and analysis
• Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
• Conduct and report general vehicle inspection
• Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
• Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
• Ensure the drivers' drawers are
• Appropriately authorize discounts and other changes in sales receipts
• Interface with the Inventory Department to fulfill client product
• Ensure Harborside policies and procedures are being observed by staff in the
• Ensure opening and closing procedures are accurately
• Maintain a positive, caring attitude, and treat clients/co-workers with respect and
• Demonstrate leadership and compassionate
• Partner with supervisor to ensure all performance expectations are being
• Ensure Harborside policies and procedures are being observed by department
• Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
• Provide drafts and input when writing staff performance
• Partner with supervisor to provide recognition and discipline where
• Maintain strict confidentiality with client
• Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Perform associate duties as required
• Ensure laboratory test results are current and accurate
• Maintain and ensure all departmental equipment is functioning and in good working order
• Attend required meetings and participate in team and professional development activities
• Fill in when short-staffed
• Provide timely and appropriate feedback to Supervisors
• Perform other duties as assigned by Supervisors

PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)

• Knowledge of cannabis strains and applications, effects and routes of delivery
• Outstanding customer relations skills
• Excellent communication skills
• Knowledgeable in Microsoft Office Suite
• Basic computer operating skills
• Basic math skills

GENERAL PERFORMANCE REQUIREMENTS

• Provide excellent service
• Present a professional image in appearance, actions, and words
• Demonstrate ownership, accountability, initiative, and quality of work
• Build positive team relationships throughout your department and Harborside
• Work scheduled shifts
• Record all time worked accurately, promptly, and honestly
• Follow all safety policies
• Be a role model for the Harborside Experience
• Understand and practice Harborside values
• Demonstrate ethical behavior

WORK CONTEXT:
Physical Requirements

• Requires prolonged standing and some bending, stooping and stretching
• Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
• Moving up to 20 pounds on occasion

Working Conditions

• Work will generally be performed in a fast-paced cannabis dispensary
• Involves frequent contact with staff and occasional contact with clients/vendors
• Requires repetitive hand and wrist motions
• Maybe stressful at times and require dealing with difficult people
• Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion

Communication

• Frequent contact with others via email, face-to-face discussions, and
• Some communication required via mail and possibly

Education and Experience Required:

• HS diploma, GED or equivalent
• Prior experience (1+ years) in leadership/management
• Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
• Prior experience (1+ years) in retail or customer service
• Prior experience (1+ years) of inventory control or warehouse experience
• Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
• Must be 21+ years old and pass a criminal background check per city

Certifications or Licenses Required:

• Valid CA Driver's License

Pay: $20 / hour
Equal Employment Opportunity Policy

Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Pay: $20.00 per hour

Apply for this job with Urbn Leaf - Harborside

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description
Retail Home Delivery Driver Lead
Department:
Dispensing
Reports To:
Store Manager, Regional Dispensary
Manager, and Head of Retail
Hourly
Days/Hours:
Location:
40 hours/week
Compensation Type:
Assigned Dispensary
JOB SUMMARY:
The focus of this role is to ensure that all principal processes are being completed accurately, ensure that all delivery
personnel are well trained, committed, and consistent in all daily procedures.
KEY ACCOUNTABILITIES:

• 
  Responsible for overseeing all delivery personnel for assigned location.
• 
  Responsible for assuring all delivery personnel follow all standard operating procedures, dress code, all security

regulations and perform all point of sale procedures accurately.

• 
  Responsible for completing the delivery schedule for all locations as well as completing quality checks on all

dispensations.

• 
  Perform audit checks and performance evaluations on the delivery team, to ensure all personnel are performing to

company standards.

• 
  Responsible for all cash reconciliation, preparing bank cash bags, inventory audits and ensuring that all orders are

fulfilled properly.

• 
  Remain available for all delivery personnel during their scheduled hours.
• 
  Responsible for assuring all vehicles are clean and organized and receive service at the appropriate time.
• 
  Responsible for meeting with the Senior Manager monthly to update them appropriately on any objectives that need

to be handled as well as share innovative ideas or processes that may result in more efficient daily procedures.

• 
  Responsible for leading the operations and Retail Home Delivery staff on a daily basis
• 
  Ensure all Retail Home Delivery activities are supported, accurate, and being held to the highest standards:

o In a timely and professional manner, deliver medication to patients, as well as provide resources to patients
seeking information for physician referrals and dispensing options.
o In general, maintain excellent client service and work with patients to ensure their needs are being serviced as a
representative of the company.

• 
  Train new personnel to Liberty Health Sciences’ standards.
• 
  Maintain an on-going knowledge of company products. In general, continue to educate yourself on medical cannabis

products in the market as well as current news or research related to medical cannabis treatments.

• 
  Audit inventory on a weekly basis to ensure there are no discrepancies from the electronic inventory vs the

inventory in stock

• 
  Responsible for balancing Retail Home Delivery cash on a daily basis and preparing for pick up
• 
  Document and distribute cash tips to Retail Home Delivery Drivers weekly
• 
  Responsible for sending all weekly reports to Store Manager or appropriate company personnel
• 
  Ensure effective communication and teamwork across functional areas and team members to achieve company

goals.

• 
  Help assemble finished products for storage, delivery, and/or transfer to dispensaries and patients.
• 
  Ensure full compliance with all laws, regulations, and company procedures related to medical cannabis operations.

QUALIFICATIONS:

• 
  2+ years’ experience in healthcare
• 
  Excellent communication skills
• 
  Valid current driver’s license
• 
  Professional with attention to detail
• 
  Minimum one year experience of customer or patient service
• 
  Willing and able to work some Saturdays
• 
  Must be 21 years old or older

Job Description Acknowledgement
I have read this job description and fully understand the requirements set
forth therein. I understand that this is to be used as a guide and that I will be
responsible forperforming other duties as assigned. I further understand that this
job description does not constitute an employment contract with Liberty Health
Sciences.
Employee Signature
Printed Name
Date
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not
constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for
employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment. Please
advise Human Resources if you require accommodation during any part of the recruitment process.

Apply for this job with Liberty Health Sciences

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

• Coordinate daily delivery operations
• Answer calls and process customer orders
• Pack and QA check orders before they go out
• Dispatch orders to drivers and optimize routes using Onfleet software
• Manage and hold the delivery drivers accountable for policy and procedures
• Inspire and motivate others to perform well
• Effectively manage through clear, direct, and respectful communication
• Identify, analyze and resolve customer problems in a timely manner
• Ability to receive constructive feedback from management
• Multitask in fast paced office setting
• Delegate and assign downtime task to drivers
• 2 years Management experience preferred
• Minimum 21 years of age.
• Comprehensive knowledge of the cannabis industry and industry-related trends
• Ensure compliance with all safety and security policies and procedures
• Document processes and oversee training of new drivers
• Collaborate with other team leads to achieve the organizational goals

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• Flexible Schedule
• Paid Time Off

Schedule:

• Weekends

COVID-19 considerations:We provide mask, gloves and hand sanitizer.

Experience:

• Management: 2 years (Preferred)
• Cannabis Industry: 1 year (Preferred)

Working Days:

• Saturday (Required)
• Sunday (Required)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Hours per week:

• 20-29

Typical start time:

• 10AM

Typical end time:

• 5PM

Pay Frequency:

• Weekly

Company's website:

• www.medicalkush.org

Work Remotely:

• No

Apply for this job with MedicalKush

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.