Here are 17 cannabis jobs mentioning "delivery lead" in May 2024, at companies like Urbn Leaf - Harborside, Captor Retail Group Inc, Lume Cannabis CO, and Grassp Health, including positions such as Delivery Team Lead, Delivery Shift lead, Delivery Lead, and Delivery Operations Lead.
More than 30+ days
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:
- Responsible for the drivers, delivery service, and quality performance of the Packers.
- Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
- Trains new drivers and Packers; plans, assigns and directs work.
- Reports any staff related issues to Fleet Manager (for disciplinary action).
- Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
- Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
- Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
- Manages driver lunch in/out, and shift end times.
- Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
- Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
- Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
- Communicates with Fleet Manager throughout the scheduled shift.
- Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
- Hold drivers accountable for missing product.
- Ensures all company standards and safety policies are being adhered to in department.
- Assists other departments as needed or requested.
- Ensures friendly, efficient and professional customer service.
- Monitor operational/office supplies daily and report the needs to the necessary team member.
- As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Schedules staff according to business needs
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Qualifications:
- Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
- Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
- Must have the ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Remain calm and resolve problems using good judgment
- Lead by example and ensure the team executes the game plan laid out for them
- Understands guest service needs
- Works cohesively as a team with co-workers
Education and Experience:
- One year relevant experience and/or training
- High School Graduate
- Cash Handling a plus
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
- Must be able to work days, nights, holidays and weekends.
- Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.
Pay: $19 / hr
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $19.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Title: Delivery Lead
Dept: Urbn Leaf Retail Delivery
Reports to: Fleet Manager
Job Class: Hourly, non-exempt
Position Summary
The Delivery Lead position is responsible for the supervision of Urbn Leaf's Delivery department. The Delivery Lead is responsible for end-of-shift cash handling, planning tasks for the Packers, directing and organizing orders for drivers, as well as establishing effective working relationships with management, employees and customers.
Duties and Responsibilities:
- Responsible for the drivers, delivery service, and quality performance of the Packers.
- Follows the Fleet Managers leadership and gives direction to the delivery team (Drivers and Packers).
- Trains new drivers and Packers; plans, assigns and directs work.
- Reports any staff related issues to Fleet Manager (for disciplinary action).
- Develops order Packers with the necessary operational instructions and skills to grow into future leadership roles.
- Keeping the UL inventory updated (multiple times per shift) to ensure that product doesn't fall off the menu
- Provides leadership to the delivery team, ensuring staff is engaged, motivated and committed to operate as a high performance and fully accountable team.
- Manages driver lunch in/out, and shift end times.
- Ensures workplace cleanliness and organization. Making sure product is always stocked and workstations are consistently cleaned to start the shift, and before the end of the shift.
- Follows all Roles & Responsibilities that are assigned and implemented by the Fleet Manager.
- Adheres to and enforces the organization's policies, procedures and Federal/State applicable laws (BCC Regulations for delivery).
- Communicates with Fleet Manager throughout the scheduled shift.
- Ensures all drivers properly fill out the Sign In/Out sheet with proper times, stops, miles, terminal numbers and signatures.
- Hold drivers accountable for missing product.
- Ensures all company standards and safety policies are being adhered to in department.
- Assists other departments as needed or requested.
- Ensures friendly, efficient and professional customer service.
- Monitor operational/office supplies daily and report the needs to the necessary team member.
- As per the needs of the business due to increased volume or driver absence, the Delivery Lead must be willing and able to conduct delivery driver duties and deliver orders.
- Must have access to an insured vehicle which can be used for delivery
- Must be the registered owner of vehicle or be able to provide a notarized letter authorizing use of the vehicle for work purposes by the registered owner
- Valid, current insurance
- Schedules staff according to business needs
- Model year 2013 or newer
- Vehicle must be meet the necessary vehicle inspection requirements (everything in good condition with no safety hazards)
- Must have reliable transportation with locking trunk (vehicle must pass company inspection)
- Must be able to understand and operate GPS Technology
- Must have a hand free device
- Must have a clean driving report for the past 5 years
- No moving violations
- No seat belt violations
- No at-fault accidents
- No suspensions
- No DUI's
- No SR-22
- Must be willing to work with both methods of delivery, Batch and Dynamic
- Open to and responsible for issued vehicle equipment while on shift (cameras, gps)
- Must be willing to assist with any in-store duties during downtime in delivery volume per the store management team's discretion and delegation. This includes but is not limited to budtender, cleaning, inventory, line monitoring, and reception.
Qualifications:
- Must have intermediate computer skills, to be able to input and access information in the company delivery and time keeping systems.
- Must have a hands-on proactive supervisor style. Performing case packer duties in busy times of need or to support absenteeism
- Must be motivated with a can-do, team first attitude. This position requires leadership and communication skills.
- Must have the ability to:
- Perform all job functions with attention to detail, speed and accuracy
- Prioritize and organize
- Remain calm and resolve problems using good judgment
- Lead by example and ensure the team executes the game plan laid out for them
- Understands guest service needs
- Works cohesively as a team with co-workers
Education and Experience:
- One year relevant experience and/or training
- High School Graduate
- Cash Handling a plus
Certificates, Licenses, and Registrations:
- Valid California Driver's License
- Cannabis Business Work Permit (must obtain from City of Vista)
- Physician's Recommendation for Medicinal Cannabis
Physical Demands/Requirements:
The following are constant demands for this position:
- Must be able to stand/walk for up to 6 hours at a time.
- Must be able to sit for up to 8 hours at a time.
- Must be able to lift at least 50 pounds safely and properly.
- Ability to work in a stressful, fast-paced environment.
- Must be able to work days, nights, holidays and weekends.
- Must be able to work in a warehouse environment (subject to temperature changes) for 80% of the work day.
Pay: $19 / hr
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $19.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: Oakland, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Jose, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
Apply for this job with Urbn Leaf - Harborside
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Us:
We are an innovative, fully-vertical cannabis company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:
- Employee Discount
- Exclusive access to Urbn Learning Center
- Medical
- Dental
- Vision
- Employee Assistance Program (EAP)
Job Department: Delivery
Reports to: Call Center & Delivery Manager, General Manager
Job Location: San Francisco, CA
FLSA Status: Non-Exempt, Hourly
SUMMARY:
Lead the operations and the associates of the Delivery Department. Assist with maximizing the productivity of Delivery Associates. Ensure Associates' quality of service and positive customer exchanges. Ensure exemplary client service from order placement through delivery. Accurately and efficiently record all delivery transactions. Be responsible for the logical tracking and recording of delivered products, cash handling, and merchant processing. Provide exceptional service in all interactions. Understand, embrace and embody the mission of Harborside.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list is not intended to be all inclusive)
- Lead department
- Provide department schedule for supervisor
- View and edit timecards, submit to supervisor attendance Do not approve timecards
- Ensure the department provides excellent service and exceptional client interactions to
- achieve Harborside's standards for client
- Ensure that all phases of the client experience remain seamless and exceed their
- Provide exceptional service and product
- Communicate information to clients about special pricing, referral program, the recognition program
- Interface with sales team on inventory updates restocking, reconciliation, and analysis
- Maintain delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, expense, and timesheets.
- Conduct and report general vehicle inspection
- Adheres to the standards of the road by safely operating the vehicle and complying with state and local driving rules and regulations.
- Prepare delivery vehicle by loading client orders, securing items and cross-checking paperwork
- Ensure the drivers' drawers are
- Appropriately authorize discounts and other changes in sales receipts
- Interface with the Inventory Department to fulfill client product
- Ensure Harborside policies and procedures are being observed by staff in the
- Ensure opening and closing procedures are accurately
- Maintain a positive, caring attitude, and treat clients/co-workers with respect and
- Demonstrate leadership and compassionate
- Partner with supervisor to ensure all performance expectations are being
- Ensure Harborside policies and procedures are being observed by department
- Supervise, coach, and communicate with department staff to meet and exceed performance expectations.
- Provide drafts and input when writing staff performance
- Partner with supervisor to provide recognition and discipline where
- Maintain strict confidentiality with client
- Follow and integrate Harborside policies and procedures into all on-the-job interactions, tasks and behaviors.
OTHER FUNCTIONS AND RESPONSIBILITIES:
- Perform associate duties as required
- Ensure laboratory test results are current and accurate
- Maintain and ensure all departmental equipment is functioning and in good working order
- Attend required meetings and participate in team and professional development activities
- Fill in when short-staffed
- Provide timely and appropriate feedback to Supervisors
- Perform other duties as assigned by Supervisors
PERFORMANCE REQUIREMENTS: (Knowledge, Skills and Abilities)
- Knowledge of cannabis strains and applications, effects and routes of delivery
- Outstanding customer relations skills
- Excellent communication skills
- Knowledgeable in Microsoft Office Suite
- Basic computer operating skills
- Basic math skills
GENERAL PERFORMANCE REQUIREMENTS
- Provide excellent service
- Present a professional image in appearance, actions, and words
- Demonstrate ownership, accountability, initiative, and quality of work
- Build positive team relationships throughout your department and Harborside
- Work scheduled shifts
- Record all time worked accurately, promptly, and honestly
- Follow all safety policies
- Be a role model for the Harborside Experience
- Understand and practice Harborside values
- Demonstrate ethical behavior
WORK CONTEXT:
Physical Requirements
- Requires prolonged standing and some bending, stooping and stretching
- Eye-hand coordination and manual dexterity enough to operate a cash register, computer and POS system, credit card machine, time clock, and biometric door lock and other office equipment
- Moving up to 20 pounds on occasion
Working Conditions
- Work will generally be performed in a fast-paced cannabis dispensary
- Involves frequent contact with staff and occasional contact with clients/vendors
- Requires repetitive hand and wrist motions
- Maybe stressful at times and require dealing with difficult people
- Requires working varied hours/day, including nights, weekends, holidays, and/or events, on occasion
Communication
- Frequent contact with others via email, face-to-face discussions, and
- Some communication required via mail and possibly
Education and Experience Required:
- HS diploma, GED or equivalent
- Prior experience (1+ years) in leadership/management
- Prior research and study of cannabis and/or completion of cannabis industry-related educational programs
- Prior experience (1+ years) in retail or customer service
- Prior experience (1+ years) of inventory control or warehouse experience
- Prior experience (3+ years) working in the cannabis and/or health industry highly desirable
- Must be 21+ years old and pass a criminal background check per city
Certifications or Licenses Required:
- Valid CA Driver's License
Pay: $20 / hour
Equal Employment Opportunity Policy
Urbn Leaf & Harborside provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Urbn Leaf and Harborside comply with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].
Job Type: Full-time
Pay: $20.00 per hour
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Delivering Elevated Experiences! Erase the stigma with professionalism, compassion, and quality. Grassp Health (www.GrasspHealth.com) is an exciting cannabis delivery app and we are looking for committed professionals to help our team set the standard. If you have driving, delivery, inventory, operations, logistics and/or management, experience and you've been wanting to break into the cannabis industry - this is your chance!
Positions available in Phoenix, serving the entire valley. Earn $16-$20 per hour + the potential for tips while also learning many facets of the operations. We are looking for people who want to grow with us and be a pioneer in this exciting new industry.
Candidates must meet the following criteria:
- Live in Phoenix (you will start and end in Tempe at the dispensary)
- Reliable vehicle, preferably a 4-door with a back seat
- Arizona Driver's License
- Car insurance
- Clean driving record
- Pass a criminal background check
- Obtain a Facility Agent Card (we pay for this with a minimum employment commitment of 6 months)
- Competent using smartphones and apps
- Detail-oriented
- Basic computer skills(MS Word, Excel)
- Comfortable following procedures, managing cash payments and counting inventory
-Dependable, Responsible and Professional
-Desire to Exceed Expectations
-Open to evolving responsibilities and change
Interested candidates should respond to this post with a copy of your resume and few sentences about why you would be great for this role.
Responsibilities include:
-Driver Training and Supervising
-Inventory Management
-Cash Management
-Menu Management
-Driver Routing
-Communication with Customer Service
-Packaging/Labeling
-Compliance
-Creating SOP's
-Emergency Coverage
-Upholding Company Policies
-Ensuring accuracy in Leaflogix, IHeart Jane and other Cannabis software systems
-Be open to taking on evolving responsibilities as we grow
Perks:
--4 Day Work-Week
--Opportunity for growth
--Friendly, Supportive Management Team
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Schedule:
- 10 hour shift
- Weekend availability
Supplemental Pay:
- Tips
COVID-19 considerations:
Delivery drivers wear masks and we offer contactless delivery
Ability to commute/relocate:
- Tempe, AZ 85282: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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We are looking for a fast paced worker for a fast paced industry.
We are a cannabis startup looking for an enthusiastic individual for our distribution department. If you are looking for exciting new opportunities working with cartridges and edible manufacturing and seeking a company with room for future growth, we are the company for you!
Currently this will be a multi-faceted position. This position is a key part to an efficient and productive supply chain. This role will handle product inventory control from oil to finished cartridges, flower to prerolls. The main responsibilities of this position include meeting inventory goals, maintaining the warehouse cleanliness, and working closely under fulfillment goals and needs, sales team needs, and compliance needs to fulfill orders and meet distribution deadlines. This position is required to deliver orders and follow OLCC rules and regulations at all times. Excellent customer service that represents the high standards required by the company is a must.
Key Responsibilities and Accountability:
-Maintaining and creating inventory in METRC and Company Software
-Be able to work under developing inventory control procedures and aid in finding best practices
-Receive and record new product stock as it arrives from the lab; store or move as needed.
-Monitor packaging stock levels at the warehouse and communicate when to replenish stock.
-Help conduct regular audits and analyses to maintain and predict inventory issues and stay in compliance
-Communicate with the Distribution Manager about current stock and potential issues with orders.
-Assess inventory to ensure it is ready for shipping or delivery (quality control).
-Fulfill orders in a timely manner and coordinate packaging of orders for delivery.
-Deliver orders in Portland Metro, Coast, Southern Oregon and Bend regions when needed.
-Communicate packaging delays to Distribution Manager, sales team and lab in real time.
-Proactively and independently identify potential inventory shortages and communicate to the Distribution Manager.
-Comply with OSHA guidelines for warehouse safety.
-Comply with ODA guidelines for food safety.
-Comply with ODA guidelines for food safety while on site at edible warehouses.
-Comply with OLCC rules and regulations as stated in Division 25
-Complete repetitive tasks daily
-Stand for long periods of time (8 hours)
-Pass a background check.
Qualifications:
-METRC Certification
-Must have a valid Marijuana Handler's Permit before starting position
-Strong attention to detail a must
-Experience in inventory, distribution and operational procedures a plus
-Must be able to own the company values
-Must be able to procure Marijuana Worker Permit before start date
-Impeccable organizational skills and attention to detail
-Great written and verbal communication skills
-Basic computing and applications knowledge
-Understanding of distribution workplaces and supply chain workplace
-Must be able to bend and lift 50+ pounds
-Must have a valid state I.D. or drivers license and reliable transportation
-Must have a clean driving record
+ Experience with warehouse management systems, inventory and shipping and receiving a plus
+ Experience with cartridge filling, storage a plus.
Job Type: Full-time
Salary: DOE
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Apply for this job with Elevate Holdings/Enjoy Brands
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Part-time Sales Floor Lead - Electric Lettuce Sandy Kerns- DELIVERY
Groundworks Industries
Retail Sales Lead - Electric Lettuce Sandy Kerns
Reports To: Retail Sales Manager and Retail Sales Supervisor
Schedule & Travel: Part-Time, Minimal Travel, Open Availability (nights, weekends, holidays)
Electric Lettuce is your local, neighborhood dispensary operating on a higher frequency. Our stores offer a nostalgic throwback to stoner culture of the 70's with a slightly humorous nod to the counter-culture of how cannabis was perceived by the mainstream in the past. Our stores provide a fun environment for customers and the retail team, supported by educated and passionate Grass Guides (budtenders) armed with the cannabis knowledge of today. We are actively looking for fun weirdos to join us at Electric Lettuce who are passionate about destigmatizing the cannabis industry through a phenomenal customer experience and high-quality products at a killer price. We are excited to chat with you about the opportunity to hop on this musically inspired, community-oriented adventure! Learn more at www.electricelettuce.com.
Electric Lettuce is a member of the Groundworks Industries (GW) family of brands. GW is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis education and want to help us move the dial forward on building an inclusive and professional cannabis culture.
Retail Sales Lead
The Retail Sales Lead acts as a shift leader, deploying the crew throughout the shift in a way that best supports customers and team members. This job supports Store Management in leading a team of retail associates to maintain a superior cannabis experience for our customers, and acts as Manager on Duty in the absence of Store Management.
Compensation and Benefits
Retail team members participate in a unique compensation program that allows you to earn tenure-triggered performance increases and have the opportunity to earn team-based bonuses!
In addition to your base wage, we also offer a great benefits package to round out employee total compensation. Part-time employees are eligible for Sick Time, Vacation Time, and a generous employee discount at all our locations!
Qualifications
An excellent candidate for this position will have:
- A demonstrated ability to deliver a differentiated customer service experience and the ability to coach others to offer the same level of excellent service
- The ability to lead others by coaching in the moment, developing staff and curating cultures of accountability and results.
- The skills required to manage highly regulated inventory, including attention to detail and above average organizational skills.
- Demonstrated ability to give and receive constructive feedback in an efficient, meaningful, and timely manner
The experience we often see correlated with success in this role is:
- Retail and customer service work that includes de-escalation and conflict resolution experience
- People leadership and supervisory experience
- Cash handling and opening and closing experience
- Cannabis industry or traditional retail experience
- Proficiency in Microsoft Office platforms
- Familiarity with Point of Sale systems and various in-store technology platforms
The important requirements for this role include:
- All cannabis industry employees must be age 21 or older and hold or obtain a valid OLCC Marijuana Handler's permit
- Open availability including working nights, weekends and holidays as needed
- Ability to obtain METRC certification within 30 days of hire
This role is located at a store that provides delivery services. In order to be eligible for the position you must have an active driver's license and a motor vehicle record that meets our insurance standards.
Additional Required Qualifications
- Must hold a valid Driver License
- Must be willing to authorize Motor Vehicle Record Release and have a good driving record with no traffic violations
Physical Requirements
- Ability to stand, walk, sit, and kneel daily in retail and production environments that include concrete or other hard-surface floors and, in some instances, staircases
- Ability to push, pull and carry up to 50 pounds multiple times daily
- Ability to maintain focus and memory in environments with distractions such as heavy foot traffic, background noise due to public conversations and the gathering of people, etc.
- Absent conditions that would prevent the occasional use of PPE such as safety glasses, masks, etc.
- Ability to sit at a desk and work at a computer for several contiguous hours
EEO Statement
Groundworks Industries and our family of brands are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. All employment decisions are rooted in business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
If you need any assistance or accommodations in the application and interview process please reach out to us at [email protected] or 971-254-4290, it would be our pleasure to partner with you!
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Manages the day-to-day Delivery Operations. Provides support for all delivery agents, including monitoring daily volume and employee attendance, scheduling deliveries, training, policy and procedure updates, industry news, and product information. Responsible for leading all aspects of delivery operations, including security for personnel loading and unloading, cash handling, product tracking/reporting in the facility's Inventory Control System/Point of Sale, customer records maintenance in the facility's internal Verification Process, security during transport of product, loss prevention, sales reporting, product/supplies purchases, internal controls oversight, asset management, and facility compliance, maintenance, and cleanliness. Ensures staff coaching and develops the delivery team and delivers the Company's promise. The Delivery Lead is the critical link between the retail operations and a successful at-home customer delivery.
- Proactively engage with customers to exceed their needs and work to generate revenue by driving a customer-centric sales culture
- Maintain compliance with all State & company policies/procedures, including but not limited to inventory reporting, employee reporting, customer reporting, delivery reporting, & product packaging
- Maintain a clean and safe environment for all employees and customers to include sales floor, vehicles, break room, manager offices and restrooms
- Ensure the implementation and effective application of information, tools, and systems required to meet customer needs
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
- Participate in networking and creating positive relationships within the community
- Conduct and oversee the training of all new employees as well as the retraining of existing employees as needed
- Provide positive and constructive feedback to help employees meet expectations and goals
- Must be able to effectively lead, coach and manage others in a professional environment
- Merchandising, operations, and execution of store and company standards
- Plan, prioritize, and execute detailed instructions in a timely and efficient manner
- Assist with performance management of all employees in partnership with Human Resources
- Responsible for all delivery opening and closing procedures when manager on duty is not present
- Responsible for all cash handling procedures and inventory management when manager on duty is not present
- Responsible for scheduling, managing, & routing all deliveries based on customer availability
- Other duties as assigned by manager on duty and/or Senior Management
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others
- Positively influence staff to achieve goals set by SM and Senior Management
- Act as a Change Champion, supporting and initiating change
- Other responsibilities and duties assigned by the Manager or Senior Management
- Associate degree preferred
- A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment.
- Previous management experience preferred
- Must possess ability to process information/merchandise through POS register system
- Business, Logistics, Delivery Management, or related field preferred
- Excellent interpersonal, verbal, and written communication skills
- Good planning, organizational and time management skills
- Ability to lead, delegate, and motivate staff
- Ability to maintain composure under pressure
- Knowledge of the Michigan Marijuana Rules & Regulations is a plus
We aren’t like other Cannabis brands. We’re actually our own brand! Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
Location: 1520 U.S. 131, Petoskey, MI 49770
Job Type: Full-time
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To supervise assign, review and participate in the work of staff responsible for processing cannabis orders and administrative calls, leading our drivers our drivers throughout the Salinas area. To ensure work quality in accordance to the Dispatch Center's mission and standards; to ensure adherence to established goals, policies and procedures; to coordinate and implement all in-house training activities for dispatchers; and to perform the more technical and complex tasks relative to assigned area of responsibility.
Duties and Responsibilities
- Supervise, assign, review and participate in the work of drivers who receive and process delivery calls; monitor phone traffic to ensure procedural compliance; review customer information entered into the computer system; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.
- Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from customers, employees and drivers; complete notifications to appropriate party.
- Operate and monitor sophisticated communications systems: Computer Aided Dispatch and phone system; initially troubleshoot issues and report appropriate failure to the correct person(s).
- Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals; provide both verbal and written feedback involving the discipline process. Initiates commendations where appropriate.
- Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.
- Instruct new and existing employees in the classroom and/or briefing on policy and procedure.
- Prepare and complete analytical and statistical reports and memos as required. Prepare copies of recordings as directed.
- Remain current on job specific procedures through attending training courses in order to apply appropriate methodologies.
- Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
- High School Diploma or GED
- Cannabis Experience perferred
Knowledge, Skills and Abilities Required
- Modern and complex principles and practices of providing dispatch communication services.
- Operations, services and activities of an dispatch program.
- Computer systems used in Cannabis and Fleet management
- Principles of supervision, training and performance evaluation.
- Basic operations, services and activities of a training program.
- Modern office procedures, methods and equipment including computers.
- Principles of business letter writing and basic report preparation.
Conditions of Employment
- Must pass a pre-employment criminal background check.
- Must successfully complete all internal Oneplant dispatch and related security training.
Working Conditions and Physical Effort
- No or very limited exposure to physical risk.
- No or very limited physical effort required.
- Work is normally performed in a typical interior/office work environment.
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To supervise assign, review and participate in the work of staff responsible for processing cannabis orders and administrative calls, leading our drivers our drivers throughout the Santa Cruz area. To ensure work quality in accordance to the Dispatch Center's mission and standards; to ensure adherence to established goals, policies and procedures; to coordinate and implement all in-house training activities for dispatchers; and to perform the more technical and complex tasks relative to assigned area of responsibility.
Duties and Responsibilities
- Supervise, assign, review and participate in the work of drivers who receive and process delivery calls; monitor phone traffic to ensure procedural compliance; review customer information entered into the computer system; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.
- Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from customers, employees and drivers; complete notifications to appropriate party.
- Operate and monitor sophisticated communications systems: Computer Aided Dispatch and phone system; initially troubleshoot issues and report appropriate failure to the correct person(s).
- Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals; provide both verbal and written feedback involving the discipline process. Initiates commendations where appropriate.
- Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.
- Instruct new and existing employees in the classroom and/or briefing on policy and procedure.
- Prepare and complete analytical and statistical reports and memos as required. Prepare copies of recordings as directed.
- Remain current on job specific procedures through attending training courses in order to apply appropriate methodologies.
- Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
- High School Diploma or GED
- Cannabis Experience perferred
Knowledge, Skills and Abilities Required
- Modern and complex principles and practices of providing dispatch communication services.
- Operations, services and activities of an dispatch program.
- Computer systems used in Cannabis and Fleet management
- Principles of supervision, training and performance evaluation.
- Basic operations, services and activities of a training program.
- Modern office procedures, methods and equipment including computers.
- Principles of business letter writing and basic report preparation.
Conditions of Employment
- Must pass a pre-employment criminal background check.
- Must successfully complete all internal Oneplant dispatch and related security training.
Working Conditions and Physical Effort
- No or very limited exposure to physical risk.
- No or very limited physical effort required.
- Work is normally performed in a typical interior/office work environment.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
To supervise assign, review and participate in the work of staff responsible for processing cannabis orders and administrative calls, leading our drivers our drivers throughout the Atwater area. To ensure work quality in accordance to the Dispatch Center's mission and standards; to ensure adherence to established goals, policies and procedures; to coordinate and implement all in-house training activities for dispatchers; and to perform the more technical and complex tasks relative to assigned area of responsibility.
Duties and Responsibilities
- Supervise, assign, review and participate in the work of drivers who receive and process delivery calls; monitor phone traffic to ensure procedural compliance; review customer information entered into the computer system; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.
- Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from customers, employees and drivers; complete notifications to appropriate party.
- Operate and monitor sophisticated communications systems: Computer Aided Dispatch and phone system; initially troubleshoot issues and report appropriate failure to the correct person(s).
- Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals; provide both verbal and written feedback involving the discipline process. Initiates commendations where appropriate.
- Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.
- Instruct new and existing employees in the classroom and/or briefing on policy and procedure.
- Prepare and complete analytical and statistical reports and memos as required. Prepare copies of recordings as directed.
- Remain current on job specific procedures through attending training courses in order to apply appropriate methodologies.
- Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
- High School Diploma or GED
- Cannabis Experience perferred
Knowledge, Skills and Abilities Required
- Modern and complex principles and practices of providing dispatch communication services.
- Operations, services and activities of an dispatch program.
- Computer systems used in Cannabis and Fleet management
- Principles of supervision, training and performance evaluation.
- Basic operations, services and activities of a training program.
- Modern office procedures, methods and equipment including computers.
- Principles of business letter writing and basic report preparation.
Conditions of Employment
- Must pass a pre-employment criminal background check.
- Must successfully complete all internal Oneplant dispatch and related security training.
Working Conditions and Physical Effort
- No or very limited exposure to physical risk.
- No or very limited physical effort required.
- Work is normally performed in a typical interior/office work environment.
Apply for this job with Captor Retail Group Inc
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
To supervise assign, review and participate in the work of staff responsible for processing cannabis orders and administrative calls,dispatching to out drivers throughout California. To ensure work quality in accordance to the Dispatch Center's mission and standards; to ensure adherence to established goals, policies and procedures; to coordinate and implement all in-house training activities for dispatchers; and to perform the more technical and complex tasks relative to assigned area of responsibility.
Duties and Responsibilities
- Supervise, assign, review and participate in the work of dispatchers who receive and process delivery calls; monitor phone traffic to ensure procedural compliance; review customer information entered into the computer system; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals.
- Communicate with the public, subordinates, peers, supervisors; interpret, explain and answer operational and procedural questions, handle complaints from customers, employees and drivers; complete notifications to appropriate party.
- Operate and monitor sophisticated communications systems: Computer Aided Dispatch and phone system; initially troubleshoot issues and report appropriate failure to the correct person(s).
- Assess employees' compliance with procedure, assist in development of employee skills and abilities by providing constructive criticism, recognition and corrective action when necessary; conduct quality assurance feedback and coaching sessions with assigned employees at regular intervals; provide both verbal and written feedback involving the discipline process. Initiates commendations where appropriate.
- Review statistical data which outlines center and employee performance; adjust schedules (breaks/lunch) as necessary to achieve performance goals.
- Instruct new and existing employees in the classroom and/or briefing on policy and procedure.
- Prepare and complete analytical and statistical reports and memos as required. Prepare copies of recordings as directed.
- Remain current on job specific procedures through attending training courses in order to apply appropriate methodologies.
- Performs miscellaneous job-related duties as assigned.
Minimum Job Requirements
- High School Diploma or GED
- Cannabis Experience perferred
Knowledge, Skills and Abilities Required
- Modern and complex principles and practices of providing dispatch communication services.
- Operations, services and activities of an dispatch program.
- Computer systems used in Cannabis and Fleet management
- Principles of supervision, training and performance evaluation.
- Basic operations, services and activities of a training program.
- Modern office procedures, methods and equipment including computers.
- Principles of business letter writing and basic report preparation.
Conditions of Employment
- Must pass a pre-employment criminal background check.
- Must successfully complete all internal Oneplant dispatch and related security training.
Working Conditions and Physical Effort
- No or very limited exposure to physical risk.
- No or very limited physical effort required.
- Work is normally performed in a typical interior/office work environment.
Apply for this job with Captor Retail Group Inc
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Retail Home Delivery Driver Team Lead - Medical Cannabis
Liberty Health Sciences
Job Description
Retail Home Delivery Driver Lead
Department:
Dispensing
Reports To:
Store Manager, Regional Dispensary
Manager, and Head of Retail
Hourly
Days/Hours:
Location:
40 hours/week
Compensation Type:
Assigned Dispensary
JOB SUMMARY:
The focus of this role is to ensure that all principal processes are being completed accurately, ensure that all delivery
personnel are well trained, committed, and consistent in all daily procedures.
KEY ACCOUNTABILITIES:
Responsible for overseeing all delivery personnel for assigned location.
Responsible for assuring all delivery personnel follow all standard operating procedures, dress code, all security
regulations and perform all point of sale procedures accurately.
Responsible for completing the delivery schedule for all locations as well as completing quality checks on all
dispensations.
Perform audit checks and performance evaluations on the delivery team, to ensure all personnel are performing to
company standards.
Responsible for all cash reconciliation, preparing bank cash bags, inventory audits and ensuring that all orders are
fulfilled properly.
Remain available for all delivery personnel during their scheduled hours.
Responsible for assuring all vehicles are clean and organized and receive service at the appropriate time.
Responsible for meeting with the Senior Manager monthly to update them appropriately on any objectives that need
to be handled as well as share innovative ideas or processes that may result in more efficient daily procedures.
Responsible for leading the operations and Retail Home Delivery staff on a daily basis
Ensure all Retail Home Delivery activities are supported, accurate, and being held to the highest standards:
o In a timely and professional manner, deliver medication to patients, as well as provide resources to patients
seeking information for physician referrals and dispensing options.
o In general, maintain excellent client service and work with patients to ensure their needs are being serviced as a
representative of the company.
Train new personnel to Liberty Health Sciences’ standards.
Maintain an on-going knowledge of company products. In general, continue to educate yourself on medical cannabis
products in the market as well as current news or research related to medical cannabis treatments.
Audit inventory on a weekly basis to ensure there are no discrepancies from the electronic inventory vs the
inventory in stock
Responsible for balancing Retail Home Delivery cash on a daily basis and preparing for pick up
Document and distribute cash tips to Retail Home Delivery Drivers weekly
Responsible for sending all weekly reports to Store Manager or appropriate company personnel
Ensure effective communication and teamwork across functional areas and team members to achieve company
goals.
Help assemble finished products for storage, delivery, and/or transfer to dispensaries and patients.
Ensure full compliance with all laws, regulations, and company procedures related to medical cannabis operations.
QUALIFICATIONS:
2+ years’ experience in healthcare
Excellent communication skills
Valid current driver’s license
Professional with attention to detail
Minimum one year experience of customer or patient service
Willing and able to work some Saturdays
Must be 21 years old or older
Job Description Acknowledgement
I have read this job description and fully understand the requirements set
forth therein. I understand that this is to be used as a guide and that I will be
responsible forperforming other duties as assigned. I further understand that this
job description does not constitute an employment contract with Liberty Health
Sciences.
Employee Signature
Printed Name
Date
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not
constructed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for
employment and are subject to change at the discretion of the employer. LHS is committed to providing an accessible and barrier-free environment. Please
advise Human Resources if you require accommodation during any part of the recruitment process.
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RAIR SYSTEMS LEAD JOB DESCRIPTION:
About Rair Systems:
At Rair, we believe in bringing the benefits of cannabis to all. We are a vertically integrated, seed-to-sale cannabis company focused on providing Michiganders high quality, consistent cannabis they can trust. Our unique ability to elevate the process of how cannabis is grown and sold allows us to provide our customers with an exceptional line of products and a premium retail experience. For that reason, we are looking for employees who are just as committed as we are!
We understand that our retail staff is the face of our brand and act accordingly. We are looking for good-natured, empathetic, down-to earth, trusted guides who are hardworking, lighthearted, and nonjudgmental. Rair is here to provide outstanding customer experience to each person who walks through our doors. Can you be part of creating that experience?
Position Summary:
The individual in this position will be responsible for the day to day operations of the store to include greeting customers, upsell/cross-selling of store offerings, leading the novice and experienced cannabis users through their journey with our products, ringing up of orders and maintaining appearance and cleanliness. This position will also assist the manager with elevated duties.
- VEHICLE WILL BE PROVIDED BY RAIR
Delivery Lead Guide/ Store Lead Guide Role
- Audits Cash/Debit/Dutchie Pay payments for Delivery
- Audits OnFleet Tasks and ensures compliance
- Audits Leaf Logix Delivery manifests
- Audits METRC Sales Delivery Manifests
- Coaches, Teaches, and Trains Delivery Guides
- Implements strategies for meeting and exceeding Delivering Sales Goals
*Delivery Lead Guides will have the following duties as well
- Participates as a rep for Delivery at RAIR Events
- Creates and presents strategies for meeting and exceeding Delivery Sales Goals
- Holds brief monthly meeting with Delivery Guides
- Proposes changes to staffing & hours
- Assists Store Manager in implementing Delivery programs
- Present KPI for End of Month Reporting
Key Responsibilities:
Customer service
- Greet and welcome customers and provide brief explanation of Rair experience as needed
- Manage and communicate flow of customers with fellow employees and management
- Record and relay recurring customer feedback and insights to internal teams in order to constantly improve the customer experience.
- Provide solutions for escalated customers concerns and complaints with poise and clarity.
- Along with other Leads, act as “manager on duty” when manager is not in the building.
- Assess and manage customer experience at all times. Step in as needed to ensure all experiences are on brand.
Sales
- Maintain up to date knowledge of both marihuana and non-marihuana product offerings, trends, and availability
- Keep up to date of applicable Michigan laws and regulations regarding both Medical and Adult Use Marihuana activities
- Upsell/cross-sell across store offerings for Adult Use customers
- Provide relevant guidance and educational materials/resources to customers
- Maintain awareness of patient input and suggest changes to improve service or product.
- Meets or exceeds all personal goals to positively contribute to the team and the store.
- Accurately ring and package sales and use the POS correctly.
- Cash handling
- Act as a leader for both other associates and customers. Embody a clear sense of excellence and dedication
Organizational Needs
- Assist with the conduction of training of all new employees as well as the re-training of existing employees as needed.
- Maintain appearance and cleanliness of Provisioning Center, inclusive of nightly cleaning duties
- Document appropriate customer information in accordance to state and local regulations
- Assists in the preparation and completion of accurate physical inventory as assigned.
- Assists with non-selling tasks as assigned by Management and as part of the regular daily responsibilities.
- Arrives to work on time and consistently follows the Rair personal appearance guidelines.
Key Requirements:
- Dedicated and hard working
- Empathic and trusted advisor
- Excellent communication and organizational skills
- Ability to multi-task and build relationships
- Flexibility and the ability to handle change in a positive manner.
- Demonstrated ability to support business growth and exhibit professional behavior.
- Have and maintain flexible availability.
- Strong attention to detail and time management abilities.
- Ability to work in a fast-paced, changing and challenging environment.
- Passion for customer experience with desire to drive innovation
- Proficient written and spoken communication ability
- Quick learner, ability to think on your feet.
- Leadership qualities including: trustworthiness, dedication and empathy
Education and Experience
- 2 years’ retail experience required.
- Bachelor’s degree preferred, high school education or equivalent required.
- Minimum 21 years of age.
- Excellent communication and organizational skills.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Background Check
Please note that employment is subject to a passed background check and drug screening.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 1 year (Preferred)
- Customer Service: 2 years (Preferred)
Work Location: One location
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Salary
$19 - $21 an hour
Full Job Description
Manages the day-to-day Delivery Operations. Provides support for all delivery agents, including monitoring daily volume and employee attendance, scheduling deliveries, training, policy and procedure updates, industry news, and product information. Responsible for leading all aspects of delivery operations, including security for personnel loading and unloading, cash handling, product tracking/reporting in the facility's Inventory Control System/Point of Sale, customer records maintenance in the facility's internal Verification Process, security during transport of product, loss prevention, sales reporting, product/supplies purchases, internal controls oversight, asset management, and facility compliance, maintenance, and cleanliness. Ensures staff coaching and develops the delivery team and delivers the Company's promise. The Delivery Lead is the critical link between the retail operations and a successful at-home customer delivery.
- Proactively engage with customers to exceed their needs and work to generate revenue by driving a customer-centric sales culture
- Maintain compliance with all State & company policies/procedures, including but not limited to inventory reporting, employee reporting, customer reporting, delivery reporting, & product packaging
- Maintain a clean and safe environment for all employees and customers to include sales floor, vehicles, break room, manager offices and restrooms
- Ensure the implementation and effective application of information, tools, and systems required to meet customer needs
- Adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
- Participate in networking and creating positive relationships within the community
- Conduct and oversee the training of all new employees as well as the retraining of existing employees as needed
- Provide positive and constructive feedback to help employees meet expectations and goals
- Must be able to effectively lead, coach and manage others in a professional environment
- Merchandising, operations, and execution of store and company standards
- Plan, prioritize, and execute detailed instructions in a timely and efficient manner
- Assist with performance management of all employees in partnership with Human Resources
- Responsible for all delivery opening and closing procedures when manager on duty is not present
- Responsible for all cash handling procedures and inventory management when manager on duty is not present
- Responsible for scheduling, managing, & routing all deliveries based on customer availability
- Other duties as assigned by manager on duty and/or Senior Management
- Demonstrated leadership capabilities, with the ability to work independently, as well as with others
- Positively influence staff to achieve goals set by SM and Senior Management
- Act as a Change Champion, supporting and initiating change
- Other responsibilities and duties assigned by the Manager or Senior Management
- Associate degree preferred
- A minimum of 2 years of exceptional leadership, management, communication and training skills in a customer centric sales environment.
- Previous management experience preferred
- Must possess ability to process information/merchandise through POS register system
- Business, Logistics, Delivery Management, or related field preferred
- Excellent interpersonal, verbal, and written communication skills
- Good planning, organizational and time management skills
- Ability to lead, delegate, and motivate staff
- Ability to maintain composure under pressure
- Knowledge of the Michigan Marijuana Rules & Regulations is a plus
We aren’t like other Cannabis brands. We’re actually our own brand! Lume Cannabis Co. is a fully vertical cannabis brand operating out of Troy, Michigan. We build our own cultivation facilities exclusively growing our own Cannabis, package our own product, and sell it only from our own stores. Our brand is rooted in quality – it is reflected in everything we do, from our industry-leading cultivation facility and unmatched product, to our ultra-premium retail stores and revolutionary consumer experience. We control the entire process from start to finish, so we can ensure its exceptionally executed every single time—no cut corners, no easy-ways-out, no compromises, and no other-guys.
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- Coordinate daily delivery operations
- Answer calls and process customer orders
- Pack and QA check orders before they go out
- Dispatch orders to drivers and optimize routes using Onfleet software
- Manage and hold the delivery drivers accountable for policy and procedures
- Inspire and motivate others to perform well
- Effectively manage through clear, direct, and respectful communication
- Identify, analyze and resolve customer problems in a timely manner
- Ability to receive constructive feedback from management
- Multitask in fast paced office setting
- Delegate and assign downtime task to drivers
- 2 years Management experience preferred
- Minimum 21 years of age.
- Comprehensive knowledge of the cannabis industry and industry-related trends
- Ensure compliance with all safety and security policies and procedures
- Document processes and oversee training of new drivers
- Collaborate with other team leads to achieve the organizational goals
Job Type: Part-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Flexible Schedule
- Paid Time Off
Schedule:
- Weekends
COVID-19 considerations:We provide mask, gloves and hand sanitizer.
Experience:
- Management: 2 years (Preferred)
- Cannabis Industry: 1 year (Preferred)
Working Days:
- Saturday (Required)
- Sunday (Required)
Additional Compensation:
- Store Discounts
Work Location:
- One location
Hours per week:
- 20-29
Typical start time:
- 10AM
Typical end time:
- 5PM
Pay Frequency:
- Weekly
Company's website:
- www.medicalkush.org
Work Remotely:
- No
Apply for this job with MedicalKush
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.