Here are 8 cannabis jobs mentioning "technical director" in May 2024, at companies like Montrose Environmental Group, Inc., Resource Innovation Institute, PharmaCann, and Jane Technologies, including positions such as Technical Director, Director, Technical Support, Senior Technical Director, and Technical Director - Environmental.
More than 30+ days
ABOUT YOU
Are you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a leading environmental services company with 2,500 employees across 70 locations worldwide, focused on supporting clients as they deal with the environmental challenges of today, and prepare for what’s coming tomorrow.
WHAT WE CAN OFFER YOU
Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation packages
- Industry leading benefits packages including company paid life and disability insurance
- Paid parental leave benefits
- Progressive vacation policies and company holidays including floating holidays to meet the diverse needs of our people.
- 401(k) plan offered
- A financial assistance program to help support peers in need
- An educational reimbursement program
- Access to best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Enthalpy Analytical, part of the larger organization, Montrose Environmental Group, is comprised of 10 laboratories performing air, water, soil, tobacco, cannabis, and toxicology testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
The Technical Director is the laboratory’s lead analytical and technical resource, responsible for improving procedures and implementing new technologies to meet quality standards and client requirements, reducing costs, and maximizing operating efficiencies by effectively managing and developing available technology solutions. They will also improve efficiencies by minimizing down-time and maximizing instrument through-put and assisting the Group Leaders in training staff to operate new and existing analytical equipment.
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Job Responsibilities - This role will be responsible for a full range of activities including:
- Method Development – understands methodology and instrumentation, including a software and hardware perspective, to make changes and improvements as needed. Demonstrate knowledge of different analytical columns, detectors, sample preparation, clean up techniques, etc.
- Troubleshooting – Strong ability to diagnose source of error at the bench; understanding how to optimize method parameters such as flow rates, gradients, solvent efficiency, chromatographic resolution, etc.
- Method Validation – write validation plans, interpret and evaluate data, write validation reports in a timely manner to meet deadlines collaborating with QA and Lab Management.
- Staff Development – provide technical and analytical training to analysts and technicians;
- Quality Assurance - Supervise and manage adherence to QA/QC, collaborate with lab management to develop and implement quality systems
- Hands on expertise and thorough knowledge (beyond general preventative maintenance) of all instruments used in the laboratory.
- When necessary, prepare and analyze client samples, review data, to meet production deadlines.
- Assign and clearly communicate technical priorities; coordinate employee schedules with lab management to balance production needs and development needs
- Allocate lab resources to meet client schedule & requirements; Provide expertise to lab management when recommending new equipment to purchase
- Act as manager when lab manager or lab director are out
- Projecting staffing needs: hiring and firing staff; Assist with employee performance reviews
- Act as main point of contact, along with QA, during lab audits
- Other duties, as assigned by Laboratory Director
Minimum Qualifications
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
- BA/BS in Chemistry or related Science required.
- Minimum of 4 years of experience in a laboratory testing environment
- In -depth understanding of at least two of the following: LC-MS/MS, GC-MS, ICP-MS, LC-DAD, GC-FID
- The Technical Director must meet the requirements of the accrediting body(ies) of the laboratory
- Strong scientific writing and presentation skills
- Analytical thinking to solve technical problems
- Contract Research Organization (CRO) experience or background a plus
- Scientific expertise or background in cannabis containing products is a plus
- Master’s or PhD degree is a plus.
Preferred Skills
- Superior time management skills
- Respectful and effective communication skills – ensure positive interactions with the team to build professional relationships;
- Effective training - teach complex topics to team members of varying scientific backgrounds and ensuring their proficiency
- Conflict resolution: Removes/Breakdown organizational communication or operational barriers
- Assertion Skills: Sets expectations, provides regular feedback, creates a positive work environment.
- Management behavior shows serious thought and reliable actions; leads with integrity and honesty
- Team player – Cooperative and collaborative, focused on the outcome of the group as a whole;
- Takes responsibility, diagnoses problems, assesses corrective action, and does not shift blame
- Flexible – able to shift priorities on short notice
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
MAKE THE MOVE
From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical design, engineering and operational solutions that keep its clients on top of their immediate needs – and well ahead of the strategic curve. We are a fast-paced and dynamic team. At Montrose, you
are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues. Therefore, if freedom, autonomy, head-scratching professional challenges attract you, we’d love to speak with you.
Want to know more about us? Visit
montrose-env.com
and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
Apply for this job with Montrose Environmental Group, Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ABOUT YOU
Are you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a leading environmental services company with 1,600 employees across 70 locations worldwide, focused on supporting clients as they deal with the environmental challenges of today, and prepare for what’s coming tomorrow.
WHAT WE CAN OFFER YOU
Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation packages
- Industry leading benefits packages including company paid life and disability insurance
- Paid parental leave benefits
- Progressive vacation policies and company holidays including floating holidays to meet the diverse needs of our people.
- 401(k) plan offered
- A financial assistance program to help support peers in need
- An educational reimbursement program
- Access to best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Enthalpy Analytical, part of the larger organization, Montrose Environmental Group, is comprised of 10 laboratories performing air, water, soil, tobacco, cannabis, and toxicology testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
The Technical Director is the laboratory’s lead analytical and technical resource, responsible for improving procedures and implementing new technologies to meet quality standards and client requirements, reducing costs, and maximizing operating efficiencies by effectively managing and developing available technology solutions. They will also improve efficiencies by minimizing down-time and maximizing instrument through-put and assisting the Group Leaders in training staff to operate new and existing analytical equipment.
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Job Responsibilities - This role will be responsible for a full range of activities including:
- Position is the laboratory’s lead test & measurements technical resource, responsible for improving procedures and implementation of new technologies to reduce costs, and maximize operating efficiencies by effectively managing and developing available technology solutions.
- Improve efficiencies by minimizing down-time and maximizing instrument through-put and assisting the Group Leaders in training staff to operate new & existing test and measurement equipment.
- Responsible for production of all Departments by ensuring timely and profitable production of chemical measurement services
- Responsible for technical data review utilizing Laboratory Information System.
- Assist the Group Leaders in training staff to operate new and existing test and measurement equipment
- Coordinate work scheduling and laboratory resource allocation
- Meet TAT, financial, and quality objectives
- Supervise and manage adherence to QA/QC, hold time and turnaround requirements
- Assign and clearly communicating operational priorities
- Allocate lab resources to meet client schedule & requirements
- Supervise Group Leaders, supervisors, and staff
- Assist with and conducting employee performance reviews and audits
- Projecting staffing needs: hiring and firing staff
- Other duties, as assigned by Laboratory Director
Minimum Qualifications
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
- BA/BS in Chemistry or Science required. Master’s or PhD degree is a plus.
- EPA, 40CFR and NELAC expertise or background is a plus
- Minimum of 4 years of experience in a laboratory testing environment
- The Technical Director must meet the requirements of the accrediting body(ies) of the laboratory
Preferred Skills
- Superior time management skills
- Respectful and effective communication skills – ensure positive interactions with the team to build professional relationships;
- Effective training - teach complex topics to team members of varying scientific backgrounds and ensuring their proficiency
- Conflict resolution: Removes/Breakdown organizational communication or operational barriers
- Assertion Skills: Sets expectations, provides regular feedback, creates a positive work environment.
- Management behavior shows serious thought and reliable actions; leads with integrity and honesty
- Team player – Cooperative and collaborative, focused on the outcome of the group as a whole;
- Takes responsibility, diagnoses problems, assesses corrective action, and does not shift blame
- Flexible – able to shift priorities on short notice
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
MAKE THE MOVE
From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical design, engineering and operational solutions that keep its clients on top of their immediate needs – and well ahead of the strategic curve. We are a fast-paced and dynamic team. At Montrose, you
are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues. Therefore, if freedom, autonomy, head-scratching professional challenges attract you, we’d love to speak with you.
Want to know more about us? Visit
montrose-env.com
and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
#LI-MEG
Apply for this job with Montrose Environmental Group, Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ABOUT YOU
Are you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a leading environmental services company with 1,600 employees across 70 locations worldwide, focused on supporting clients as they deal with the environmental challenges of today, and prepare for what’s coming tomorrow.
WHAT WE CAN OFFER YOU
Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation packages
- Industry leading benefits packages including company paid life and disability insurance
- Paid parental leave benefits
- Progressive vacation policies and company holidays including floating holidays to meet the diverse needs of our people.
- 401(k) plan offered
- A financial assistance program to help support peers in need
- An educational reimbursement program
- Access to best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Enthalpy Analytical, part of the larger organization, Montrose Environmental Group, is comprised of 10 laboratories performing air, water, soil, tobacco, cannabis, and toxicology testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
The Technical Director is the laboratory’s lead analytical and technical resource, responsible for improving procedures and implementing new technologies to meet quality standards and client requirements, reducing costs, and maximizing operating efficiencies by effectively managing and developing available technology solutions. They will also improve efficiencies by minimizing down-time and maximizing instrument through-put and assisting the Group Leaders in training staff to operate new and existing analytical equipment.
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
Job Responsibilities - This role will be responsible for a full range of activities including:
- Method Development – understands methodology and instrumentation, including a software and hardware perspective, to make changes and improvements as needed. Demonstrate knowledge of different analytical columns, detectors, sample preparation, clean up techniques, etc.
- Troubleshooting – Strong ability to diagnose source of error at the bench; understanding how to optimize method parameters such as flow rates, gradients, solvent efficiency, chromatographic resolution, etc
- Method Validation – write validation plans, interpret and evaluate data, write validation reports in a timely manner to meet deadlines collaborating with QA and Lab Management.
- Staff Development – provide technical and analytical training to analysts and technicians;
- Quality Assurance - Supervise and manage adherence to QA/QC, collaborate with lab management to develop and implement quality systems
- Hands on expertise and thorough knowledge (beyond general preventative maintenance) of all instruments used in the laboratory.
- When necessary, prepare and analyze client samples, review data, to meet production deadlines.
- Assign and clearly communicate technical priorities; coordinate employee schedules with lab management to balance production needs and development needs
- Allocate lab resources to meet client schedule & requirements; Provide expertise to lab management when recommending new equipment to purchase
- Act as manager when lab manager or lab director are out
- Projecting staffing needs: hiring and firing staff; Assist with employee performance reviews
- Act as main point of contact, along with QA, during lab audits
- Other duties, as assigned by Laboratory Director
Minimum Qualifications
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
- BA/BS in Chemistry or related Science required.
- Minimum of 4 years of experience in a laboratory testing environment
- In -depth understanding of at least two of the following: LC-MS/MS, GC-MS, ICP-MS, LC-DAD, GC-FID
- The Technical Director must meet the requirements of the accrediting body(ies) of the laboratory
- Strong scientific writing and presentation skills
- Analytical thinking to solve technical problems
- Contract Research Organization (CRO) experience or background a plus
- Scientific expertise or background in cannabis containing products is a plus
- Master’s or PhD degree is a plus.
Preferred Skills
- Superior time management skills
- Respectful and effective communication skills – ensure positive interactions with the team to build professional relationships;
- Effective training - teach complex topics to team members of varying scientific backgrounds and ensuring their proficiency
- Conflict resolution: Removes/Breakdown organizational communication or operational barriers
- Assertion Skills: Sets expectations, provides regular feedback, creates a positive work environment.
- Management behavior shows serious thought and reliable actions; leads with integrity and honesty
- Team player – Cooperative and collaborative, focused on the outcome of the group as a whole;
- Takes responsibility, diagnoses problems, assesses corrective action, and does not shift blame
- Flexible – able to shift priorities on short notice
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
MAKE THE MOVE
From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical design, engineering and operational solutions that keep its clients on top of their immediate needs – and well ahead of the strategic curve. We are a fast-paced and dynamic team. At Montrose, you
are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues. Therefore, if freedom, autonomy, head-scratching professional challenges attract you, we’d love to speak with you.
Want to know more about us? Visit
montrose-env.com
and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
Apply for this job with Montrose Environmental Group, Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
About Resource Innovation Institute
Resource Innovation Institute is a non-profit organization committed to cultivating a better future for all of humanity. We measure, verify & celebrate the world’s most efficient agricultural ideas so growers can reap resilient harvests for the next hundred years. Founded in 2016 to advise governments, utilities and industry leaders on the resource impacts of cannabis cultivation, an under-studied and resource-intensive market, we have since extended our research to other sectors in partnership with the US Department of Agriculture.
We believe in making immediate impact that is deliberate by design. We are an agile startup with a diverse team with many women in leadership and fulfilling technical responsibilities.
Together, we lead the measurement, adoption and celebration of the world’s most efficient agricultural ideas. To take on the challenges of our changing world, we believe that food, medicine and other vital crops demand data-driven insights, shared with integrity.
Our consortium of members brings perspectives from across the field—uniting architects and engineers, growers and operators, researchers and analysts. By nurturing connections in our complex and dynamic industry, we can build deeply restorative systems for people and planet.
RII is funded by utilities, foundations, governments, cultivators, and leading members of the supply chain serving CEA. Its Board of Directors includes the American Council for an Energy Efficient Economy (ACEEE) and a former board member of the US Green Building Council.
RII believes all issues are intersectional. Climate change can not be addressed unless and until true racial equality prevails. We therefore seek a virtual work environment where our employees and those we hire for project work are aligned with these beliefs and considered for their competence, not necessarily their education or experience.
Application Details
Submit an application consisting of both a cover letter and a resume including a link to your LinkedIn profile. As part of the interview process, candidates will be asked to complete a pre-hire assessment. Applicants who do not submit a cover letter will not be considered.
Position Details
Overview: Establishes technical positions and represents RII in technical venues and among industry standards organizations, while overseeing and guiding the organization’s operations, leading the development of PowerScore, authoring best practices guidance and research reports for the market, and delivering related training programs.
Reports to: Executive Director
Direct reports: Operations & Engineering Manager, Resource Efficiency Engineer
Skills/experience required:
- Management of horticultural operations, including tracking of data on plant health and energy/water usage, and oversight of structured research projects on resource efficiency
- History of working with a mix of indoor and greenhouse crop producers to advance resource efficiency solutions at a range of scales
- Design, construction and maintenance of CEA facilities
- Engagement in utility energy efficiency programs
- Technical writing
- Public speaking
Skills/certifications/experience preferred:
- Degree in Horticulture, Engineering, Biology or other relevant scientific disciplines
- Expert in automation and controls systems that help growers track and achieve resource efficiency
- Water circularity strategies
- Knowledge of cannabis as a cultivar and related cultivation approaches and methods
- Understanding of MEP and building envelope systems in cultivation facilities
- Project management skills like scheduling, cost estimating, and resource balancing
- Good technical writer for diverse stakeholders; Adept at translating complex technical subjects to lay audiences
Duties
Oversee Engineering Team
- Operations & Engineering Manager
- Resource Efficiency Engineer
Direct PowerScore service & enhancement
- Contract management and client support (e.g., USDA, Mendocino, future jurisdictions, future trade associations)
- Benchmarking services for producers, both voluntary and compliance
- Data integration with members
- Analytics for Pro users
- User experience testing and improvement, in coordination with Marketing
- Software development, including contract development and oversight of external software development and system administration resources
Oversee Technical Advisory Council
- In 2022-23, Working Groups will include:
- Policy, Codes & Standards (to be facilitated by ACEEE and Executive Director)
- Water Circularity
- Automation & Control
Lead development of publications on CEA resource efficiency
- Read and analyze existing research published on efficient and emerging technologies
- Author Best Practices Guides and market reports (e.g., CEA Market Characterization Report)
- Play a lead editorial role in the collaborative development of semi-annual reports:
- The Benchmark
- The Landscape
- Work in partnership with Marketing to develop case studies with members and data partners
- Author technical editorials and columns in relevant industry publications and in alignment with Marketing objectives
- E.g., Greenhouse Grower, Cannabis Business Times, Produce Grower
Oversee development and delivery of education & training content developed for:
- Catalog
- CEA Efficiency Learning Center
- Curriculum Strands (Efficient Yields, Growing Efficiency, Harvesting Savings)
- Tip Clips
Determine technical positions on behalf of the organization
- Respond to public comment periods related to technical issues put forth by standards organizations (e.g., ASTM, UL, ASHRAE, DLC)
- Help shape policy positions, in coordination with Executive Director
- Represent RII on technical committees of standards organizations
Work Schedule & Environment
- Starts 6/13/22
- Full-time, 40 hours/week
- 95k-120k DOE
- Remote position; work from home
- Collaborate via digital platforms with supervisor in Portland, Oregon, and team members in Portland, Burlington, Vermont, and Denver, Colorado
Equal Opportunity Statement
Our goal to be an accessible, diverse, and intersectional organization representing the industry we serve is only accomplished with an inclusive workforce. We are an Equal Opportunity Employer and committed to excellence through diversity. RII does not discriminate on the basis of race, color, sex, gender identity, sexual orientation, gender, religion, national origin, disability, age, veteran status. We welcome and encourage applications from people who belong to underrepresented and/or marginalized groups. RII values the individual and social differences that every person brings to the table.
APPLICANTS WHO DO NOT SUBMIT A COVER LETTER WILL NOT BE CONSIDERED.
Job Type: Full-time
Pay: $95,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Do you have experience with technical writing?
- Do you have experience with design, construction and maintenance of CEA facilities?
Education:
- Bachelor's (Preferred)
Work Location: Remote
Apply for this job with Resource Innovation Institute
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Join the movement!
Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?
We're grounded and growing. Based in Chicago, PharmaCann Inc. operates across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit pharmacann.com.
Essential Duties and Responsibilities:
- Work with the VP of Infrastructure and the senior management team on defining and executing long-term customer support strategy and processes to scale the organization and meet the team's KPIs and Service Level Agreements
- Build and lead a high-performing engaged team including outsourced and internal teams by balancing strong execution on day-to-day responsibilities in conjunction with the long-term roadmap goals
- Maintain dashboards that report progress for weekly, monthly, and quarterly business reviews
- Develop and scale Service Delivery and operations Metrics, KPIs and SLAs.
- Develop and execute resource and staffing projections to meet customer needs, business objectives, case management (including backlog) and service level agreements
- Development of strategies to improve overall team productivity and programs to improve customer satisfaction
- Engage and consult in managing outsource vendors
- Partner with cross-functional partners and stakeholders to ensure workflows, documentation and playbooks are well defined to enable the best service delivery
- Partner with cross-functional partners to drive automated solutions through continuous process improvement
Education, Experience, and Skills:
- Minimum of a Bachelor's Degree in a technical field with 7+ years of work experience as a manager of technical support.
- In-depth understanding of technical support processes, playbooks and metrics.
- Hands-on experience with people management, project management and budgeting. Demonstrated success with hiring and developing technical support organizations.
- Proficiency in one or more Support systems.
- Executive presence with excellent communication and leadership skills, and a proven track-record of collaborative success with customers, vendors, staff and internal business partners.
- Experience managing large scale / global processes and platforms
- Demonstrated examples of partnering with vendor Product Management
- Experience supporting solution deployments and releases
Working Environment:
Typical office environment. Physical Activities: Ability to operate a computer for extended periods.
Apply for this job with PharmaCann
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Jane Technologies - Director, Technical Support
Jane is building the future of eCommerce.
Jane is an MIT-founded, high growth, and rapidly expanding technology company in the cannabis industry. As the cannabis industry's first complete real-time marketplace, we aim to provide consumers with a confident, safe and simple shopping experience. Users can browse local products in real-time, compare by price, proximity or popularity and place orders at local stores for pickup or delivery - all on the industry's largest marketplace. In addition to our marketplace, we provide online menus and end-to-end checkout flows to dispensaries by integrating directly with their POS systems and leveraging real-time data to connect dispensaries and consumers. Additionally, Jane provides key data insights to industry stakeholders via our growing analytics platform.
Culture is the single most important component of Jane's success to date. A successful candidate will thrive in our environment of mutual support, relentless pursuit of excellence, creativity, and complete lack of ego. To learn more about who we are, our culture, and whether this is the right place for you, read our Key Values profile: https://www.keyvalues.com/jane. Check out our product at: https://www.iheartjane.com/
The Role:
The Director of Technical Support is responsible for the overall success of the Technical Support team, comprised of both technical and hardware support representatives. You will ensure your team is meeting & exceeding their responsibilities with onboarding new dispensaries and maintaining ongoing support of their menus and hardware. You will lead, manage and mentor technical support staff, including establishing, collaborating on, and measuring individual goals. You will oversee day-to-day efforts to successfully deliver on annual team goals and objectives. You will work directly with the VP of Support to define and formalize Technical Support QA standards and SOP; and work closely with cross functional leaders to ensure a clear and shared understanding of processes.
Essential Duties and Responsibilities:
- Assists VP of Support on setting yearly department initiatives and goals.
- Review daily/weekly/monthly reports and work with the VP of Support on growth strategies.
- Work with the managers/leads to create weekly workload schedule to ensure KPIs are met
- Communicate & train all new feature and tool releases to your team members and verify that managers/leads are communicating new features and tooling out to their teams
- End to end lifecycle case and task management
- Develop, document, and implement operational policies and procedures
- Serve as the third level escalation point and provide updates the Jane status page
- Hire new staff based on forecasting of team growth and resourcing needs
- Provide continuous feedback for product, tooling, and analytic development and improvements
- Define and track technical support KPIs and quality standard metrics for data-informed improvements
- Standardize asset offerings to ensure best in class options and scalability
- Secure & purchase asset needs based on business volume
We're looking for someone who:
- 5+ years relevant experience
- 5+ years team/people management
- Is passionate about technical support, customer service and relationship building
- Is self motivated, prioritizes independence, and hungry to build world class support team
- Is a clear, direct, organized individual and an exceptional communicator
- Feels confident speaking up when they see opportunities for improvement
- Can inspire, coordinate with, and learn from others as a means to improve overall work quality
- Will work as a team on a daily basis to brainstorm and tackle opportunities in creative ways
- Excellent problem solving skills with a client-service mindset
- Able to multi-task and work in a fast-paced, energetic and ever-evolving environment
- Maintains a high degree of professionalism, able to interface with all levels of the firm and preserves confidentiality in sensitive matters
- Possesses a proactive approach to accomplishing work, high attention to detail and accuracy, has immaculate follow up, and strong organizational skills
- Demonstrates the flexibility to meet business needs with a focus on achieving results
- Strong written and verbal communication skills to share updates, articulate challenges and blockers, accept instructions and handle partner/vendor relationships
- Strong interpersonal skills to interact positively with all employees
Apply for this job with Jane Technologies
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
ABOUT YOU
Are you passionate and ready to join an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career opportunity for you. Who are we? We are Montrose, a leading environmental services company with 1,600 employees across 70 locations worldwide, focused on supporting clients as they deal with the environmental challenges of today, and prepare for what’s coming tomorrow.
WHAT WE CAN OFFER YOU
Our Mission is: To help protect the air we breathe, the water we drink, and the soil that feeds us, and is supported by our Principles: We Value Our People, We Value Our Community, We Value Our Clients, We Value Our Shareholders. We care for the well-being of our people and offer:
- Competitive compensation packages
- Industry leading benefits packages including company paid life and disability insurance
- Paid parental leave benefits
- Progressive vacation policies and company holidays including floating holidays to meet the diverse needs of our people.
- 401(k) plan offered
- A financial assistance program to help support peers in need
- An educational reimbursement program
- Access to best rates in the industry to bring your student loan debt down to size
A DAY IN THE LIFE
Enthalpy Analytical, is part of the larger organization, Montrose Environmental Group, is comprised of over 9 laboratories servicing air, water, soil, tobacco, cannabis, and toxicology testing. Regulations drive the need for our services, but our unique capabilities allow us to add value to clients beyond environmental compliance.
We are currently seeking a full-time Technical Director for our tobacco, cigarette, and e-cigarette testing laboratory in Durham, NC. The Technical Director will be responsible for production of the Chemistry Department by ensuring timely and profitable production of chemical measurement services. The Technical Director is the laboratory’s lead test and measurements technical resource, responsible for improving procedures and implementation of new technologies to reduce costs, and maximize operating efficiencies by effectively managing and developing available technology solutions. They will also improve efficiencies by minimizing down-time and maximizing instruction through-put and assisting the Group Leaders in training staff to operate new and existing test and measurement equipment.
As a key member of the Tobacco laboratory team, this role will be responsible for a full range of activities including:
- The Technical Director is the laboratory’s lead test & measurements technical resource, responsible for improving procedures and implementation of new technologies to reduce costs, and maximize operating efficiencies by effectively managing and developing available technology solutions.
- The Technical Director improves efficiencies by minimizing down-time and maximizing instrument through-put and assisting the Group Leaders in training staff to operate new & existing test and measurement equipment.
- Coordinate work scheduling and laboratory resource allocation
- Meet TAT, financial, and quality objectives
- Supervise and manage adherence to QA/QC, hold time and turnaround requirements
- Assign and clearly communicating operational priorities
- Allocate lab resources to meet client schedule & requirements
- Supervise Group Leaders, supervisors, and staff
- Assist with and conducting employee performance reviews and audits
- Projecting staffing needs: hiring and firing staff
- Other duties, as assigned by Laboratory Director
NECESSARY QUALIFICATIONS
To perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and responsibilities.
- BA/BS in Chemistry or Science required. Master’s or PhD degree is a plus.
- Scientific expertise or background in Tobacco and nicotine containing products is a plus
- Minimum of 4 years of experience in a laboratory testing environment
- The Technical Director must meet the requirements of the accrediting body(ies) of the laboratory
Preferred Skills
- Strong scientific writing and presentation skills
- Analytical thinking to solve technical problems
- Strong Research and Development skills
- Effective communication skills
- Superior time management skills
- CRO experience or background
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.
MAKE THE MOVE
From comprehensive air measurement and laboratory services to regulatory compliance, emergency response, permitting, engineering, and remediation, Montrose delivers innovative and practical design, engineering and operational solutions that keep its clients on top of their immediate needs – and well ahead of the strategic curve. We are a fast-paced and dynamic team. At Montrose, you are your own boss, but you will get tons of guidance and plenty of support from talented, super-smart colleagues. Therefore, if freedom, autonomy, head-scratching professional challenges attract you, we’d love to speak with you.
Want to know more about us? Visit montrose-env.com and have fun!
Montrose is an Equal Opportunity Employer. Montrose is committed to providing access and reasonable accommodation in its employment for individuals with disabilities.
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Director, Technical Accounting and SEC Reporting
Manitoba Harvest Hemp Foods
Our Career Opportunities
If you’re looking to develop your career at the forefront of a rapidly expanding industry and apply your talents to make a positive difference, you’ve come to the right place.
Our employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At Tilray we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
We appreciate your interest in working at our organization. While we review every candidate application submitted, we only contact candidates who have been selected for the next phase of the interview process. Every application is kept in our recruitment database and may be considered for future opportunities or openings.
The job description provided for each role is representative of typical duties and responsibilities for the position are not all inclusive. Other duties and responsibilities may be assigned by the company to fluctuate with business needs.
All successful candidates are required to pass background checks.
Director, Technical Accounting and SEC Reporting - Seattle, WA
Tilray Inc. (NASDAQ:TLRY) is a global pioneer in the research, cultivation, production and distribution of cannabis currently serving patients and consumers in thirteen countries spanning five continents. Tilray operates state-of-the-art cannabis facilities in Canada and Portugal and teams in the U.S., Australia & New Zealand, Europe and Latin America. Tilray is pioneering the future of the industry globally by forging industry-disruptive partnerships and building a robust house of brands.
High Park Company develops and distributes world-class cannabis brands for the adult-use market in Canada and Manitoba Harvest, the world’s largest hemp foods company, offers a portfolio of hemp foods and CBD wellness products to consumers across North America.
Together, we strive to improve quality of life through cannabis, by leading, legitimizing and defining the future of the global industry.
If you have what it takes, you’ll be joining a worldwide network of innovative, passionate individuals on a revolutionary mission to pioneer the future of cannabis globally and establish Tilray as the world’s most trusted and valuable cannabis brand.
Responsible for the production and drafting of the company’s financial statement filings with the SEC (10K, 10Q, etc.). They will also design, implement, and oversee global policies and processes. Strong exposure to GAAP, SEC reporting, and Sarbanes Oxley is required. This role works closely with accounting and operational staff across the global organization, including USA, UK, Australia, Portugal, Chile and Canada and is expected to be able to anticipate, address and resolve any accounting issues that arise, working closely with senior management to come up with solutions in a timely and effective manner.
Essential Responsibilities:
- Responsible for preparation, accurate reporting, and filing of SEC reports for a publicly traded company, including Forms 10K, 10Q, 8K.
- Ensure compliance with SEC regulations and GAAP accounting.
- Remain current on new pronouncements and technical accounting issues. Analyze, research and conclude on new and proposed accounting, reporting and disclosure standards issued by the SEC and FASB and prepare memorandums summarizing the impact on the Company and corporate accounting policy.
- Prepare journal entries and reconciliations for key complex accounting areas including Investments, Joint Ventures, Equity and Stock-based Compensation, and Goodwill and Intangibles, as well as coordinating the annual goodwill impairment analysis.
- Create, implement and maintain accounting policies and procedures to promote consistency in the accounting treatment throughout the organization.
- Assist with quarterly reviews and annual audits conducted by external auditors.
- Assist Finance with other initiatives/projects, as requested. Prepare / review supporting schedules for quarterly and annual financial statements, ensuring reasonability and review/approvals for SOX compliance
- Review consolidated results and follow-up with divisional finance teams on variances and issues as required
- Review quarterly earnings release, including critically assessing executive and investor information
- Prepare quarterly financial statement disclosure checklist and review XBRL tagging
- Coordinate with the legal, operations and other teams to consolidate required information for the management, discussion and analysis (MD&A) and proxy
- Prepare and maintain the quarterly financial reporting calendar, including coordinating with external auditors and executives from the finance, legal and investor relations teams
- Identify and implement process improvements in the month-end / quarter-end close process to ensure it is performed accurately and on a timely basis
- Prepare / review accounting memos for transactions, including investments, business combinations, joint arrangements, revenue recognition, lease accounting
- Work closely with the Manager, Technical Accounting to ensure complex and non-routine transactions are accounted for in accordance with US GAAP and appropriately disclosed such as mergers and acquisitions, debt offerings, new product initiatives etc., adoption of new standards, as well as general corporate accounting matters
Requirements:
- Bachelor’s degree or equivalent required
- 5-10 years experience in a multi-national company environment and/or Big 4 accounting firm experience
- 3+ years SEC Reporting Experience
- Strong technical accounting skills
- Active CPA designation required
- Strong analytical skills and understanding of ERP systems
- Experience with XBRL tagging
- Excellent organizational skills, ability to prioritize work streams and strong attention to detail
- Strong interpersonal skills and ability to communicate (verbal/writing) effectively
- Self-motivated and strong analytical / problem solving skills
- Ability to collaborate internationally, at all levels of the organization, and across other functional areas
- Ability to maintain a high level of confidentiality
- Preferred knowledge of manufacturing and Consumer Product Goods Industry
- Capable of working in fast paced deadline driven environment
Tilray welcomes applications from all qualified individuals and is committed to employment equity and diversity in the workplace.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Please note that Tilray does not authorize, engage, or sponsor any consultants, agencies or organizations that seek certain personal or financial information from you (e.g. passwords, login ids, credit card information). Tilray does not charge any application, processing or onboarding fee at any stage of the recruitment or hiring process.
When replying to emails, please ensure the sender name and email address match exactly. Please also ensure the Reply-To address matches the sending address exactly.
If you are concerned about the authenticity of an email, letter, or call purportedly from, for, or on behalf of Tilray, please send an email inquiry to [email protected]
Apply for this job with Manitoba Harvest Hemp Foods
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.