Cannabis It Systems Administrator I Jobs

At SKYMINT, we have one mission and one mission only: to change people's lives for the better.

Change your life. Change the world.

Personal change. Social change. Political change. We want it all, and we?re committed to being trailblazers in the cannabis industry. By creating, developing, distributing, and selling the best cannabis products on the market, and by giving back to support positive change in our communities, we believe we cannot only change our customers? lives for the better; we believe we can change the world.

At Skymint, we believe access to the best cannabis plants can help you live your best life. So, we grow them right here in Michigan, giving farm-to-stash freshness at the best value around.

We treat our teams like the modern-day cannabis sommeliers they are, giving them the resources, they need to create life-changing experiences for all. Why? Because we?ve seen what happens when happy people make happy plants. We hope you?ll want to be a part of this team!

Job Summary

We are seeking a detail-oriented, effective, and experienced IT Systems Admin to join our growing team. In this position, you will use your expertise to build, monitor, and maintain our IT systems. You will focus on specific computer network, database, or systems administration. Under supervision, you will install, configure, service, repair and maintain information technology systems in both a stand-alone and client-server environment. You will also participate in technical research and development to enable continuing innovation within the organization and ensure that system hardware, operating systems, and software systems are and remain fully operational.

Duties and Responsibilities

• Consult with personnel in other departments.


• Administer network and data security, including active directory, group policy, firewalls, antivirus, email security, vSphere etc.


• Assist in the initial implementation of a multiple locations? infrastructure, leveraging new technologies and best practices.


• Install, configure, and maintain wireless and local networking equipment.


• Assist in the setup of reporting systems and procedures.


• Provide for the implementation, configuration, deployment and support of systems, including, but not limited to client computing devices and servers.

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Salary

$24.53 - $40.96 Hourly

$51,013 - $85,192 Annually

This position is a Pay Band ID

Purpose of Position

This is a Continuous posting and will remain open until the position is filled.

Why does the job exist?

The Department of Health Information Technology Services Division, Level 2 Support position provides technical support for over 3,000 computers and computer systems throughout the state of New Mexico. This position is also responsible for maintaining networking hardware and servers required for operability of all state Public Health Offices, Vital Records Offices, and Public Health Facilities. Infrastructure maintained by this staff facilitates NMWIC, Immunization Services, Jackson Lawsuit dependents, Family Planning Services, Behavioral Health Services, Substance Abuse Recovery Services, the Division of Health Improvement, and the Medical Cannabis Program. As Level 2 support, this position is responsible for the timely and satisfactory resolution of customer service requests that have been escalated beyond Level 1 support. Support is provided to customers in-person, and via telephone, email, a self-service portal, and using remote tools to troubleshoot, analyze, diagnose, and resolve hardware and software incidents and service requests. This position is expected to work within a Service Management Platform, accepting, documenting, and completing tasks that are assigned to their service area. This position resolves service requests including network outages, computer failures, and server crashes. This position installs, configures, and maintains software on servers, workstations, and network infrastructure components within every division. This position is expected to participate as a team member on enterprise-level technical projects, accepting tasks and providing relevant results. This position supports systems that serve the programs that NM residents are dependent upon.

How does it get done?

This position is a member of the DOH Level 2 Support Staff and is responsible for resolution of tasks escalated to Level 2 from the DOH Service Desk. Tasks include IT customer service incidents and service requests, computer and network hardware and infrastructure deployment, maintenance, and repair, participation in technical projects including evaluating, upgrading, and implementing software and hardware systems, and emergency responses to specific events including coordination with critical staff and supporting event responders in a timely manner. This position is responsible for prioritizing multiple incidents based on customer impact and severity. Multi-tasking is required to perform actions in an optimized order to accomplish many tasks at once and achieve an overall successful rate of task resolution. This position is responsible for investigating the cause of each incident, evaluating the possible solutions, and selecting the appropriate course of resolution.

Who are the customers?

This position supports all of the Department of Health.

Ideal Candidate

The ideal candidate has experience supporting a Microsoft Windows workplace by troubleshooting and resolving computer related incidents and service requests. This candidate provides high quality technical support to their customers. Multi-tasking is required to perform actions in an optimized order to accomplish many tasks at once and achieve an overall successful rate of task resolution.

Minimum Qualification

Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration, network administration or any related field. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education
Experience
Education
Experience
1
High School Diploma or Equivalent
AND
4 years of experience
OR
High School Diploma or Equivalent
AND
4 years of experience
2
Associate's degree in the field(s) specified in the minimum qualification
AND
2 years of experience
Associate's degree or higher in any field
AND
4 years of experience
3
Bachelor's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience

• Education and years of experience must be related to the purpose of the position.
  

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

No job description available

Working Conditions

Executive Order 2021-066 requires all employees with the State of New Mexico to provide either proof of COVID-19 vaccination (including proof of a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster dose) or proof of a COVID-19 viral test every week.
The Public Health Order (on Vaccination) dated December 2, 2021, requires Congregate Care Facility Workers and Hospital Workers to have received a primary series of vaccination by October 6, 2021, and a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster.
Links to the referenced Executive Order and Public Health Order can be found on the State Personnel Office website homepage: www.spo.state.nm.us
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 40 lbs.

Supplemental Information

Benefits:

Do you know what Total Compensation is? Click here

Agency Contact Information: Darrell Mishos (505) 313-3474 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Apply for this job with State of New Mexico

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

The Systems Administrator is responsible for all activities of the Information Technology Department for all sites across the company. The Systems Administrator will evaluate, maintain, build relationships, and provide resolutions to ensure the smooth operations of the network, security systems, database, servers, and internet. In addition, this role will supervisor and develop IT staff, create budgets, manage expenses, and develop business plan goals. Occasional travel may be required.

Essential Responsibilities

• Manage Help Desk, including Dashboard, staff supervision, asset supply, and deployment of vendor management
• Ensure requests and monitored, tracked, and responded to in a timely manner
• Manage hardware and software inventory and budget
• Analyze the business requirements of all departments and provide recommendations to create efficiencies to include necessary upgrades, configurations, or new systems
• Support all business service and project needs on time and within budget
• Escalate and seek resolution of software issues and/or third-party software systems
• Define team goals, lead and develop staff to achieve desired results and accountability
• Collect and maintain feedback of issues and patterns to ensure resolution, training, and FAQs are provided
• Collaborate and provide hands-on support when needed for all entities to ensure locations have appropriate equipment, Internet, WiFi, and software
• Ability and willingness to operate and trouble shoot a variety of office equipment including Windows and MAC computers, telephone systems, copier/printers, and fax machines
• Collaborate with internal partners to implement new technologies to improve operational efficiency
• Team collaboration to ensure ticket assignments are completed timely
• Team development and on-going coaching and feedback
• Ability to travel out of state

Qualifications

• US work authorization (sponsorship not available)
• Minimum age: 21
• Bachelor's degree in CIS, CS, or other relevant technical field
• 3-5 years experience working in network administration, system administration, or databases
• Exposure to automation and scripting tools, networking protocols, hardware and networking software
• Track record for developing and implementing IT strategies and plans
• Experience reviewing, documenting, and revising IT processes
• Experience with maintaining and troubleshooting diverse Windows servers and client operating systems, Google Sheets, SharePoint
• Ability to work positively under pressure in an agile, fast-paced environment
• Demonstrate a high level of emotional intelligence, leadership ability, team management, and effective communication skills
• Management / Supervisor experience

Working Conditions

• Primarily an indoor, office setting. Must be able to walk, stand, reach, lift, and carry materials weighing up to 40 pounds.
• Occasional flight travel, overnight stay, and rental car usage to various locations

Compensation

• $75,000 - $90,000 Depending on Experience

We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

Benefits of working with us include:

*
Employee Discounts (one of the highest in the industry)*
Health, Vision, Dental Benefits (company paid at 80%)
Sick Pay/PTO Accrual
Parental/Maternity Leave
Employee Assistance Program
Holiday Pay
Casual Work Environment
Career Development
Advancement Opportunities

*
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Apply for this job with 4Front Ventures

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Salary

$23.58 - $39.38 Hourly

$49,051 - $81,915 Annually

This position is a Pay Band ID

Purpose of Position

This is a Continuous posting and will remain open until the position is filled.

Why does the job exist?

The Department of Health Information Technology Services Division, Level 2 Support position provides technical support for over 3,000 computers and computer systems throughout the state of New Mexico. This position is also responsible for maintaining networking hardware and servers required for operability of all state Public Health Offices, Vital Records Offices, and Public Health Facilities. Infrastructure maintained by this staff facilitates NMWIC, Immunization Services, Jackson Lawsuit dependents, Family Planning Services, Behavioral Health Services, Substance Abuse Recovery Services, the Division of Health Improvement, and the Medical Cannabis Program. As Level 2 support, this position is responsible for the timely and satisfactory resolution of customer service requests that have been escalated beyond Level 1 support. Support is provided to customers in-person, and via telephone, email, a self-service portal, and using remote tools to troubleshoot, analyze, diagnose, and resolve hardware and software incidents and service requests. This position is expected to work within a Service Management Platform, accepting, documenting, and completing tasks that are assigned to their service area. This position resolves service requests including network outages, computer failures, and server crashes. This position installs, configures, and maintains software on servers, workstations, and network infrastructure components within every division. This position is expected to participate as a team member on enterprise-level technical projects, accepting tasks and providing relevant results. This position supports systems that serve the programs that NM residents are dependent upon.

How does it get done?

This position is a member of the DOH Level 2 Support Staff and is responsible for resolution of tasks escalated to Level 2 from the DOH Service Desk. Tasks include IT customer service incidents and service requests, computer and network hardware and infrastructure deployment, maintenance, and repair, participation in technical projects including evaluating, upgrading, and implementing software and hardware systems, and emergency responses to specific events including coordination with critical staff and supporting event responders in a timely manner. This position is responsible for prioritizing multiple incidents based on customer impact and severity. Multi-tasking is required to perform actions in an optimized order to accomplish many tasks at once and achieve an overall successful rate of task resolution. This position is responsible for investigating the cause of each incident, evaluating the possible solutions, and selecting the appropriate course of resolution.

Who are the customers?

This position supports all of the Department of Health.

Ideal Candidate

The ideal candidate has experience supporting a Microsoft Windows workplace by troubleshooting and resolving computer related incidents and service requests. This candidate provides high quality technical support to their customers. Multi-tasking is required to perform actions in an optimized order to accomplish many tasks at once and achieve an overall successful rate of task resolution.

Minimum Qualification

Associate's degree in Computer Science, Management Information Systems (MIS), Information Technology, Engineering or similar technical degree and two (2) years of experience in end user support, systems administration, network administration or any related field. Substitutions Apply. See Substitution Table below.

Substitution Table

These combinations of education and experience qualify you for the position:

Education
Experience
Education
Experience
1
High School Diploma or Equivalent
AND
4 years of experience
OR
High School Diploma or Equivalent
AND
4 years of experience
2
Associate's degree in the field(s) specified in the minimum qualification
AND
2 years of experience
Associate's degree or higher in any field
AND
4 years of experience
3
Bachelor's degree or higher in the field(s) specified in the minimum qualification
AND
0 years of experience

• Education and years of experience must be related to the purpose of the position.
  

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

No job description available

Working Conditions

Executive Order 2021-066 requires all employees with the State of New Mexico to provide either proof of COVID-19 vaccination (including proof of a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster dose) or proof of a COVID-19 viral test every week.
The Public Health Order (on Vaccination) dated December 2, 2021, requires Congregate Care Facility Workers and Hospital Workers to have received a primary series of vaccination by October 6, 2021, and a booster dose of vaccine by January 17, 2022, or within four weeks of becoming eligible for a booster.
Links to the referenced Executive Order and Public Health Order can be found on the State Personnel Office website homepage: www.spo.state.nm.us
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 40 lbs.

Supplemental Information

Benefits:

Do you know what Total Compensation is? Click here

Agency Contact Information: Darrell Mishos (505) 313-3474Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Apply for this job with State of New Mexico

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Company:

Fluresh is a modern wellness company dedicated to empowering patients to confidently improve their well-being through cannabis. Our goal is to provide the Michigan marketplace with a growing portfolio of high-quality, branded cannabis products that are safe, reliable and trustworthy. Fluresh has two state-of-the-art integrated operations in Adrian and Grand Rapids, Michigan, to grow, harvest, process, provision and package the highest quality premium medical cannabis product to allow patients to make the right choice with trust, dependability, consistency, and care.

Position Summary:

The IT Systems Administrator is responsible for first and second-level support for all technology-related issues with hardware, software, peripherals, network and applications. In addition to troubleshooting the internal IT infrastructure, the System Administrator will be generally responsible for vendor management.

Essential Duties and Responsibilities:

• Work alongside internal IT Support team and Managed Service provider providing assistance as needed with:
• Support of basic IT infrastructure and networking
• Issue resolution as it relates to computer hardware and software systems
• Configuration and optimization of desktop and laptop computer systems
• Installation and maintenance of computer peripherals
• Installation of operating system software, patches, and upgrades

• Serve as initial escalation point for all IT-related issues/troubleshooting
• Migrate applications and data to new computers/systems
• Manage Active Directory/domain administration, including managing users, shares, printers, and workstations
• Administer Microsoft Office 365 email accounts
• Implement, oversee, and test basic data backup and recovery systems
• Assist with the configuration, installation, and upgrades of IT equipment, support, and applications
• Dispatch to other Fluresh locations for project work, to remediate technical issues, install equipment and/or perform maintenance as needed
• Follow relevant technology resources in order to stay apprised of industry trends, threats, protocols, and updates
• Follow relevant industry-specific regulations and requirements relating to Fluresh’s IT infrastructure and systems
• Follow established processes and procedures; Review/revise/update and/or create processes and procedures as requested or needed
• Participate in team meetings/trainings
• Work with vendors as needed to troubleshoot software/application issues
• Work with external IT Service Provider as needed to resolve issues escalated to Level 3 support and on IT projects
• Utilize IT Service Provider’s ticketing system as required
• Follow IT Service Provider’s Fluresh-specific established processes and procedures

• Perform other duties as assigned

Required Experience, Education, and Skills:

• Minimum of 2-year college degree in a technical discipline (e.g. networking, computer science) or equivalent experience
• COMPTIA A+ and Network+ certifications preferred
• 3-4 years minimum experience in the field of IT, specifically relating to general IT and network support
• Working understanding of servers, desktops, laptops, tablets, smartphones, and networking equipment
• Proficient in the use of online and remote-connecting software, ticketing systems, backup and recovery systems, security platforms and Microsoft and Apple products, including experience with Windows 10, iOS and Android systems
• Microsoft Office 365 administration experience preferred
• Active Directory administration experience preferred
• Must possess a valid Michigan driver’s license and have reliable transportation plus proof of valid auto liability insurance
• Exceptional organizational and time-management skills
• High level of attention to detail
• Strong troubleshooting and critical thinking skills
• Ability to work in high pressure environments
• Ability to handle multiple priorities with proven efficiencies
• Ability to work as part of a team, independently and/or with limited supervision
• In-depth understand and knowledge of technology/industry trends
• Ability to build rapport and provide exceptional service to internal team and customers
• Understanding and knowledge of industry-specific regulations and requirements, as they relate to IT, a plus
• Supervisory experience a plus

Our Culture:

It’s our privilege at Fluresh to do what we love, and we take our mission to deliver the highest-quality cannabis products seriously. We believe in being incredible partners to everyone around us. This requires:

• Follow-through and responsiveness
• Resourcefulness
• Team player
• Good listener and learner
• Flexible
• Respectful
• Can-do, positive attitude
• A strong sense of personal responsibility

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you have Active Directory administration experience?
• Do you have at least a 2-year college degree in a technical discipline--networking, computer science, or equivalent?

Experience:

• IT and network support: 3 years (Preferred)
• Microsoft Office administration: 2 years (Preferred)

License/Certification:

• CompTIA A+ and/or Network+ certification (Preferred)

Work Location: One location

Apply for this job with Fluresh

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Legalization has opened up the recreational cannabis market in Canada, and the global demand for medical cannabis continues to expand. In this exciting new environment, Canopy Growth’s mission is to be the No. 1 cannabis company in the world. We’re looking for incredible people to join us on the journey.
The Company
With millions of square feet of licensed cannabis production and operations spanning five continents, Canopy Growth Corporation (“Canopy Growth”) is the largest legal producer of cannabis in the world. It is a listed company on the Toronto Stock Exchange (WEED), the New York Stock Exchange (CGC), and is part of the S&P Composite Index. Its wholly owned subsidiaries — including its flagship, Tweed, and international medical companies operating under the Spectrum Therapeutics brand — are leading producers of legal, regulated cannabis.
Headquartered in Smiths Falls, Ontario, Canopy Growth recognizes that employees are at the core of its success, and takes pride in a corporate culture that emphasizes inclusiveness, collaboration, and diversity. Our employees come from a wide range of backgrounds, each bringing their own unique skills and talents to the table, working together to continue and increase our incredible momentum of growth.
The Opportunity
Canopy Growth is looking for an individual to define, architect, plan and implement the future of our Office Productivity & Email services with Microsoft Office 365. During this transition, you will also administrate our existing office productivity and email solution using G-suite. You will ensure the current and future environments meets all corporate policies.
Responsibilities

• Provides the highest standard of IT support and operation services, attuned to the needs of business and backed by a commitment to customer service
• Administer and support Office 365 and G-Suite configurations and policies
• Provide escalation support to local support on G Suite and Office 365 core services when applicable
• Analyze, troubleshoot, and deliver Microsoft cloud solutions on Azure and Office 365 platforms
• Implementation of new Office 365 features and functionality (Microsoft Teams, Office 365 Groups, Planner, PowerApps, etc.)
• Service Health monitoring using Office 365 and G-Suite consoles, leading incident response and troubleshooting efforts; ensuring Root Cause Analysis is provided to management and logging of all incidents and problems for continuous improvement efforts
• Analyzes problem trends and gathers requirements from the business to assist in the continual improvement of the IT services
• Consistently manages areas of fiscal responsibility, contribute to budget definition
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
• Managing multiple, complex technologies, services, and project portfolio simultaneously
• Maintains and enforces IT policies, procedures, and other pertinent documentation that ensures the delivery of uniform services
• Develops and presents metrics/status to executive leadership via dashboards, monthly statistics, operational reports; ensuring a tight monitoring and follow-up to meet target KPIs, SLAs, and end user performance metrics
• Create knowledge articles and training materials
• Other duties as assigned

Experience

• College Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
• Experience in the design, planning, and implementation of Microsoft Exchange 2010/2013/2015 servers and Office 365 migrations
• Demonstrable knowledge of migration best practices and troubleshooting
• 5 - 7 years overall experience with, ideally, 4 years as an O365 engineer in a 4000+ user environment
• Expert knowledge of Office 365 Platform, , G-Suite, Exchange Online, SharePoint Online, Teams, Security & Compliance Center, Office ProPlus and OneDrive for Business
• Expert knowledge of Azure Active Directory, EMS and the Microsoft Identity Platform
• Experience with PowerShell for managing an O365 environment
• Understanding of Public Folder and PST migration complexities
• Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications
• In-depth knowledge of Office365 licensing, features, and policy management.
• Good understanding of the Microsoft O365 roadmaps and future developments for productivity tools to ensure smooth introduction and implementation of features
• Possesses broad knowledge base of Office 365 technical architecture and the inter dependencies with other enterprise services in O365/Azure technology stack
• Experience with implementation/configuration of Office 365 messaging and collaboration tools
• High level of analytical and independent problem-solving abilities, self-direction
• Strong communication skills and technical writing skills
• Effective negotiation skills, able to facilitate collaboration between stakeholders with differing opinions
• Ability to provide technical support in a professional manner
• Ability to conduct research into technical issues and products as required
• Attention to detail with the ability to determine root cause
• Prior experience in participating in systems architecture and planning decisions.

Other Details
This is a full-time role, which will be based remotely.
We appreciate the interest from all candidates, and promise to review all applications, but we will only be contacting those who best fit the requirements. If you don’t hear from us, don’t fret; every resume we get is kept in our database for six months for consideration in future searches for talent.
Canopy Growth welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all aspects of the selection process.
One last note: the chosen applicant will be required to successfully complete background and reference checks.
Thank you so much for your interest in Canopy Growth.

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Redbird Bioscience is a multi-state, vertically integrated medical cannabis cultivating, processing, dispensary and brands platform. Our team is very talented and have a passion for what we do and we intend to hire people with similar attributes.

Bill Thurman, RedBird Bioscience’s founder and CEO, has extensive experience in the Long-Term Care Industry with over fifteen years in management operations and development. He founded RedBird Bioscience with Nimesh Patel to compassionately help people live their best lives with the highest quality cannabis on the market.

Dr. Nimesh Patel is RedBird's Co-Founder & Vice Chairman. He has a passion for chronic care and alternative treatments to aid his patients dealing with chronic ailments. He is driven to educate his colleagues in the medical field in regarding improved outcomes is truly what drives him. Dr. Patel believes that physician participation in healthcare entities has a direct and substantial impact on improved quality care and outcomes. He provides professional insight and expertise in quality of care issues from a physician’s perspective.

Job Summary:

The Network / Systems Administrator will administer and oversee the implementation, organization, and troubleshooting of the network, hardware, and underlying communications protocols.

Duties/Responsibilities:

Monitors the assigned network, ensuring optimal function and minimal downtime.

Monitors and analyzes network load including traffic and utilization trends.

Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with network security staff.

Drafts checklists, processes, and support trees, and knowledge bases for help desk and other support staff.

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues

Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions

Responsible for capacity, storage planning, and database performance

Required Skills/Abilities:

Excellent interpersonal and customer service skills

Thorough understanding of networking protocols

Excellent organizational skills and attention to detail

Education and Experience:

Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required Strong analytical and problem-solving skills.

3-5 years of database, network administration, or system administration experience preferred

Experience with scripting and automation tools

A proven track record of developing and implementing IT strategy and plans

Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift 15 pounds at times

Job Type: Full-time

Benefits:

• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off

Schedule:

• Monday to Friday

Experience:

• IT Network: 3 years (Required)

Education:

• Bachelor's (Preferred)

Work Location:

• One location

Company's website:

• www.redbirdmmj.com

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

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