Cannabis It Systems Administrator Manager Jobs

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Michigan, Illinois, Washington, and California. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

The Systems Administrator is responsible for all activities of the Information Technology Department for all sites across the company. The Systems Administrator will evaluate, maintain, build relationships, and provide resolutions to ensure the smooth operations of the network, security systems, database, servers, and internet. In addition, this role will supervisor and develop IT staff, create budgets, manage expenses, and develop business plan goals. Occasional travel may be required.

Essential Responsibilities

• Manage Help Desk, including Dashboard, staff supervision, asset supply, and deployment of vendor management
• Ensure requests and monitored, tracked, and responded to in a timely manner
• Manage hardware and software inventory and budget
• Analyze the business requirements of all departments and provide recommendations to create efficiencies to include necessary upgrades, configurations, or new systems
• Support all business service and project needs on time and within budget
• Escalate and seek resolution of software issues and/or third-party software systems
• Define team goals, lead and develop staff to achieve desired results and accountability
• Collect and maintain feedback of issues and patterns to ensure resolution, training, and FAQs are provided
• Collaborate and provide hands-on support when needed for all entities to ensure locations have appropriate equipment, Internet, WiFi, and software
• Ability and willingness to operate and trouble shoot a variety of office equipment including Windows and MAC computers, telephone systems, copier/printers, and fax machines
• Collaborate with internal partners to implement new technologies to improve operational efficiency
• Team collaboration to ensure ticket assignments are completed timely
• Team development and on-going coaching and feedback
• Ability to travel out of state

Qualifications

• US work authorization (sponsorship not available)
• Minimum age: 21
• Bachelor's degree in CIS, CS, or other relevant technical field
• 3-5 years experience working in network administration, system administration, or databases
• Exposure to automation and scripting tools, networking protocols, hardware and networking software
• Track record for developing and implementing IT strategies and plans
• Experience reviewing, documenting, and revising IT processes
• Experience with maintaining and troubleshooting diverse Windows servers and client operating systems, Google Sheets, SharePoint
• Ability to work positively under pressure in an agile, fast-paced environment
• Demonstrate a high level of emotional intelligence, leadership ability, team management, and effective communication skills
• Management / Supervisor experience

Working Conditions

• Primarily an indoor, office setting. Must be able to walk, stand, reach, lift, and carry materials weighing up to 40 pounds.
• Occasional flight travel, overnight stay, and rental car usage to various locations

Compensation

• $75,000 - $90,000 Depending on Experience

We are building a hard-working, diverse team that is excited to be a part of the evolving cannabis industry. Our team values a friendly, vibrant, and enthusiastic workplace. 4Front Ventures is an Equal Opportunity Employer.

Benefits of working with us include:

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Employee Discounts (one of the highest in the industry)*
Health, Vision, Dental Benefits (company paid at 80%)
Sick Pay/PTO Accrual
Parental/Maternity Leave
Employee Assistance Program
Holiday Pay
Casual Work Environment
Career Development
Advancement Opportunities

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NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

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