Here are 17 cannabis jobs mentioning "e commerce specialist" in April 2024, at companies like BioHazard Inc., HappyDaze Stores, VETCBD, and Jungle Boys Clothing, including positions such as E-Commerce Specialist, E-Commerce Specialist - Cannabis Packaging, E-Commerce Specialist/ Customer-Service Assistant, and E-Commerce Sales Specialist for Pet CBD Company.
More than 30+ days
Jungle Boys Clothing is looking for a confident and resourceful E-Commerce Specialist to join our team.
About Us: We are a California-grown streetwear brand that celebrates cannabis, culture and Los Angeles style through our vibrant designs and eye-catching apparel and accessories.
About the Role: The E-Commerce Specialist is responsible for strengthening our e-commerce presence and building brand loyalty through exceptional customer service. Responsibilities will include the processing of online orders, investigating and responding to customer inquiries, managing returns and exchanges and leading inventory management efforts, as well as assisting with various administrative tasks.
A successful E-Commerce Specialist will support the daily operations of our e-commerce fulfillment warehouse and team while independently managing their own tasks. They will be highly organized, responsible and professional, with a thorough understanding of the e-commerce and retail environment.
This position requires high attention to detail, excellent written and verbal communication skills and the ability to manage multiple projects at once.
Essential Tasks & Responsibilities:
- Manage high volume of communications with customers, responding to all inquiries in a timely and professional manner
- Investigate and resolve customer issues and complaints, following through until a resolution has been reached
- Effectively communicate company policies, procedures and product information to customers
- Lead the daily order processing flow, participating in fraud prevention efforts to release or cancel questionable transactions
- Prepare orders for shipment in compliance with international and domestic guidelines
- Process returns and exchange requests, address ‘problem orders’ as they arise and communicate potential shipping delays or issues to customers
- Assist with the updating, auditing and troubleshooting of various e-commerce marketplaces (Shopify, Google, Facebook, etc.)
- Oversee inventory control efforts, coordinating regular cycle counts and reporting discrepancies to management
- Keep office and warehouse supplies stocked at all times, and stay on top of supply ordering schedules
As a member of the e-commerce team, the person in this position must be comfortable both delegating and assisting with warehouse duties, including processing incoming shipments, constructing storage systems and performing quality assurance checks, in addition to the pulling, packing and transporting of wholesale orders and inventory transfers.
Job Type: Part-time
Pay: $18.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90023: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Apply for this job with Jungle Boys Clothing
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About Us
Grassdoor is a last-mile technology company that is disrupting the way Cannabis consumers shop as well as the way Cannabis brands go to market. In August of 2019, Grassdoor opened its first licensed delivery hub in Commerce, California, and now operates multiple hubs to help facilitate statewide, same-day, Cannabis delivery. Aside from being one of the largest Cannabis retailers in California, Grassdoor also offers its infrastructure of hubs, delivery drivers, and technology (i.e., Delivery as a Service) to help brands, marketplaces, and competing Cannabis retailers provide best-in-class e-commerce and delivery experience to their respective customers.
Summary
The Facilities Specialist is responsible for monitoring all areas of the property for security breaches, suspicious activity, natural disasters, with daily reporting to the Head of Security and Driver Safety and the VP of Operations. When not performing camera monitor duties, you will be required to verify all employees, vendors, and guests while operating the gate and doors for their arrival and departure.
Key Responsibilities
- Protect company assets by monitoring all areas of the property for security breaches, suspicious activity, natural disasters
- Greet all guests and employees in a professional and hospitable manner
- Verify all employees, vendors and guests while operating the gate and doors for their arrival and departure
- Check in and out all verified persons and keep running log
- Operate door and gate for any and all arrivals and departures
- Complete daily activity report and note any pertinent facts
- Monitor recording equipment, and check equipment operation
- Adhere to company reporting requirements
- Keep work areas clean and free of safety hazards, debris, and litter
- Must adhere to regulatory, department and company policies
- Perform all job duties in a safe and responsible manner
- Perform all tasks using defined job processes with a high level of accuracy
- Perform other duties as assigned
Physical requirements/Working conditions
- Work in an indoor and outdoor environment in all weather conditions
- Prolonged use of PC, tablet, smartphone
- Ability to sit, stand, walk, kneel, stoop, reach, pull, and lift up to 35 lbs
- Repetitive hand motion with keyboard, mouse, handwriting, and filing
- Ability to frequently stand, speak, and hear
Requirements
Qualifications and Experience
- High School Diploma
- Minimum 1-year work-related experience and or training
- Ability to work independently in a highly organized manner
- Ability to listen well and communicate effectively, orally and in writing with various audiences
- Ability to create and maintain a positive and collaborative team environment
- Ability to work on several tasks/projects simultaneously, prioritize, and follow through to successful outcomes
- Proficiency with Microsoft Office and Google Suite
- Excellent organizational skills and ability to successfully navigate in an ambiguous environment
- 21 years of age
Strongly Desired
- Associate degree or trade school certification
- Military, police, fire, EMS, civil service background
- Passion for learning
- Dedicated to creating great outcomes
- Friendly, positive personality, and excellent interpersonal skills
Benefits
- Medical, dental, vision, life insurance, FSA, EAP
- Vacation and sick leave
- Retirement plan
- Employee discount
Grassdoor is an Equal Opportunity Employer:
Grassdoor complies with all federal, state, and local laws prohibiting discrimination on the basis of race, religion, creed, color, national origin, ancestry, medical condition (including genetic characteristics), mental and/or physical disability or handicap, marital status, sex, age, veteran status, citizenship status, sexual orientation, gender identity, political party preference, political belief, socioeconomic status, familial status, registered domestic partner status, military service, pregnancy, childbirth and related medical conditions and any other characteristic or activity protected by federal, state, or local law. We are a drug free workplace.
Apply for this job with Grassdoor
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Biohazard Inc. is the largest distributor of cannabis packaging in the Los Angeles area. As part of our collaborative and customer service-oriented team, you’ll help us create an experience like no other in the Cannabis industry. If you’re looking for an emerging company that is not your typical packaging distributor, enjoys working alongside a dedicated team that cares, grows and wins together and a team that is inclusive, makes connections, and brings their passion and pride to all that they do, then Biohazard is the company for you. If you are ambitious and self-motivated, please join us and be at the forefront of our incredible growth.
General Summary:
RYL Inc./Biohazard Inc. is searching for a talented E-commerce Specialist to manage our Shopify eCommerce websites. The position is responsible for various e-commerce and merchandising strategies from inception to execution that includes website maintenance, app creation, frontend design, and knowledgeable in HTML and CSS of the Shopify liquid template language including but not limited to Shopify App implementation. Other duties may include email marketing, website design, site navigation, inventory/logistics tracking, site search, paid search, collection curation, product presentation, updating digital content to boost sales, traffic, conversion engagement and coordinating with external digital marketing (SEO, PPC, CMS) providers.
Responsibilities:
- Create, manage and update Shopify Plus sites
- Optimizing all product listings for photography, product copy, and enhanced product page content across all e-commerce channels
- Developing, monitoring, writing, and updating product content contained on e-commerce websites/portals
- Collaborate with product launches and special announcements. Preparation of assets such as image, video, and copy
- Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
- Recognize trends, identify bestselling product and key performance indicators
- Weekly reporting and analyzing of traffic, sales and trends.
- Oversees outside PPC specialists. Monitors their performance to ensure it aligns with established targets and reporting to COO
- Compile monthly analytics reports for e-commerce
- Other related duties as required
Requirements:
- Educational degree in E-commerce, Marketing or other relates disciplines
- 1-year minimum past work experience in Shopify
- General knowledge of e-commerce platforms and or marketplaces with a focus on Shopify
- Strong communication skills, organizational skills and strong attention to detail a must
- Solutions-oriented, a self-starter and strong work ethic
- High proficient knowledge of Shopify Plus e-commerce, CMS and web analytics tools
- Team player, able to work under pressure and meet deadlines
Experience:
- General knowledge of Shopify liquid code structure a plus
- Implementing and optimizing Shopify Apps
- CSS, HTML/HTML5, jQuery, JavaScript, a plus
- E-commerce: 2 years minimum
- SEO/Marketing: 1 year preferred
- Excel, 2 years preferred
- Knowledge of MS Navision a plus
Education:
- Bachelor's degree preferred
Physical Requirements:
The physical demands for the E-commerce Specialist are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to hear. The employee is frequently required to sit in one place for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel and to reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to a moderate, office environment. Exposure to Production/Warehouse noise levels.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Experience:
- Marketing: 1 year (Required)
Work Location: One location
Apply for this job with BioHazard Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Happy Daze Job Description
FULL TIME/PART-TIME E-Commerce Specialist/ Customer-Service
Assistant @ Happy Daze
This is a full-time position that will require you to work 5 days a week,
Monday - Friday starting from 9:00 AM ending at 5:00 PM.
Compensation is competitive hourly rate + overtime.
We are seeking a long-term representative to join the Happy Daze Team.
Looking to start someone immediately.
Must be local to Chicago and live within a commutable distance.
Roles and Responsibilities
- Liaise with our developers for planning and inputting of products and promotions
- Create and modify product listings on Ecommerce site(s): add photos, write product copy, proper pricing and inventory based on guidelines
- Provide customer service through Phone & Email
- Ecommerce order fulfillment (sourcing frames, packaging, labeling, shipping)
- Assist in processing online returns and exchanges
- Capture, organize and upload photos using a photo booth /
Photoshop
- Monitor eCommerce websites to ensure proper functionality of links/pages
- Analyze inventory clearance levels
- Analyze selling data history
- Launch new customer acquisition programs
- Involved in conceptual development of all email communications with the team
- Assist with the development of new email content and strategies to increase conversion
- Enter all markdowns and on-line promotions into system
- Analyze sales trends and use learnings to identify product opportunities, trends, and offerings which will impact the business and provide results
Qualifications for Ecommerce Assistant
- Executive maturity and presence is essential
- Build collaborative relationships across functional areas of the business
- Catalog, direct marketing and product development experience are a plus
- Basic web analytics and CRM report skills
- 2-5 years of E-commerce buying experience
- Passion for the Smoke/Vape Industry
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
We only require what current state mandates are. The employee, however, may do whatever they feel comfortable with.
Application Question(s):
- Do you have any knowledge of the vape, CBD and or cannabis industry?
Education:
- Associate (Preferred)
Experience:
- Database marketing: 2 years (Preferred)
- Social media marketing: 2 years (Preferred)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
Apply for this job with HappyDaze Stores
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Happy Daze Job Description
FULL TIME/PART-TIME E-Commerce Specialist/ Customer-Service
Assistant @ Happy Daze
This is a full-time position that will require you to work 5 days a week,
Monday - Friday starting from 9:00 AM ending at 5:00 PM.
Compensation is competitive hourly rate + overtime.
We are seeking a long-term representative to join the Happy Daze Team.
Looking to start someone immediately.
Must be local to Chicago and live within a commutable distance.
Roles and Responsibilities
- Liaise with our developers for planning and inputting of products and promotions
- Create and modify product listings on Ecommerce site(s): add photos, write product copy, proper pricing and inventory based on guidelines
- Provide customer service through Phone & Email
- Ecommerce order fulfillment (sourcing frames, packaging, labeling, shipping)
- Assist in processing online returns and exchanges
- Capture, organize and upload photos using a photo booth /
Photoshop
- Monitor eCommerce websites to ensure proper functionality of links/pages
- Analyze inventory clearance levels
- Analyze selling data history
- Launch new customer acquisition programs
- Involved in conceptual development of all email communications with the team
- Assist with the development of new email content and strategies to increase conversion
- Enter all markdowns and on-line promotions into system
- Analyze sales trends and use learnings to identify product opportunities, trends, and offerings which will impact the business and provide results
Qualifications for Ecommerce Assistant
- Executive maturity and presence is essential
- Build collaborative relationships across functional areas of the business
- Catalog, direct marketing and product development experience are a plus
- Basic web analytics and CRM report skills
- 2-5 years of E-commerce buying experience
- Passion for the Smoke/Vape Industry
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
We only require what current state mandates are. The employee, however, may do whatever they feel comfortable with.
Application Question(s):
- Do you have any knowledge of the vape, CBD and or cannabis industry?
Education:
- Associate (Required)
Experience:
- Social media marketing: 2 years (Required)
- Database marketing: 2 years (Preferred)
Language:
- English (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Multiple Locations
Apply for this job with HappyDaze Stores
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Biohazard Inc. is the largest distributor of cannabis packaging in the Los Angeles area. As part of our collaborative and customer service-oriented team, you’ll help us create an experience like no other in the Cannabis industry. If you’re looking for an emerging company that is not your typical packaging distributor, enjoys working alongside a dedicated team that cares, grows and wins together and a team that is inclusive, makes connections, and brings their passion and pride to all that they do, then Biohazard is the company for you. If you are ambitious and self-motivated, please join us and be at the forefront of our incredible growth.
General Summary:
RYL Inc./Biohazard Inc. is searching for a talented E-commerce Specialist to manage our Shopify eCommerce websites. The position is responsible for various e-commerce and merchandising strategies from inception to execution that includes website maintenance, app creation, frontend design, and knowledgeable in HTML and CSS of the Shopify liquid template language including but not limited to Shopify App implementation. Other duties may include email marketing, website design, site navigation, inventory/logistics tracking, site search, paid search, collection curation, product presentation, updating digital content to boost sales, traffic, conversion engagement and coordinating with external digital marketing (SEO, PPC, CMS) providers.
Responsibilities:
- Create, manage and update Shopify Plus sites
- Optimizing all product listings for photography, product copy, and enhanced product page content across all e-commerce channels
- Developing, monitoring, writing, and updating product content contained on e-commerce websites/portals
- Collaborate with product launches and special announcements. Preparation of assets such as image, video, and copy
- Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
- Recognize trends, identify bestselling product and key performance indicators
- Weekly reporting and analyzing of traffic, sales and trends.
- Oversees outside PPC specialists. Monitors their performance to ensure it aligns with established targets and reporting to COO
- Compile monthly analytics reports for e-commerce
- Other related duties as required
Requirements:
- Educational degree in E-commerce, Marketing or other relates disciplines
- 1-year minimum past work experience in Shopify
- General knowledge of e-commerce platforms and or marketplaces with a focus on Shopify
- Strong communication skills, organizational skills and strong attention to detail a must
- Solutions-oriented, a self-starter and strong work ethic
- High proficient knowledge of Shopify Plus e-commerce, CMS and web analytics tools
- Team player, able to work under pressure and meet deadlines
Experience:
- General knowledge of Shopify liquid code structure a plus
- Implementing and optimizing Shopify Apps
- CSS, HTML/HTML5, jQuery, JavaScript, a plus
- E-commerce: 2 years minimum
- SEO/Marketing: 1 year preferred
- Excel, 2 years preferred
- Knowledge of MS Navision a plus
Education:
- Bachelor's degree preferred
Physical Requirements:
The physical demands for the E-commerce Specialist are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to hear. The employee is frequently required to sit in one place for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel and to reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to a moderate, office environment. Exposure to Production/Warehouse noise levels.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Marketing: 1 year (Required)
Work Location: One location
Apply for this job with BioHazard Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Biohazard Inc. is the largest distributor of cannabis packaging in the Los Angeles area. As part of our collaborative and customer service-oriented team, you’ll help us create an experience like no other in the Cannabis industry. If you’re looking for an emerging company that is not your typical packaging distributor, enjoys working alongside a dedicated team that cares, grows and wins together and a team that is inclusive, makes connections, and brings their passion and pride to all that they do, then Biohazard is the company for you. If you are ambitious and self-motivated, please join us and be at the forefront of our incredible growth.
General Summary:
RYL Inc./Biohazard Inc. is searching for a talented E-commerce Specialist to manage our Shopify eCommerce websites. The position is responsible for various e-commerce and merchandising strategies from inception to execution that includes website maintenance, app creation, frontend design, and knowledgeable in HTML and CSS of the Shopify liquid template language including but not limited to Shopify App implementation. Other duties may include email marketing, website design, site navigation, inventory/logistics tracking, site search, paid search, collection curation, product presentation, updating digital content to boost sales, traffic, conversion engagement and coordinating with external digital marketing (SEO, PPC, CMS) providers.
Responsibilities:
- Create, manage and update Shopify Plus sites
- Optimizing all product listings for photography, product copy, and enhanced product page content across all e-commerce channels
- Developing, monitoring, writing, and updating product content contained on e-commerce websites/portals
- Collaborate with product launches and special announcements. Preparation of assets such as image, video, and copy
- Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
- Recognize trends, identify bestselling product and key performance indicators
- Weekly reporting and analyzing of traffic, sales and trends.
- Oversees outside PPC specialists. Monitors their performance to ensure it aligns with established targets and reporting to COO
- Compile monthly analytics reports for e-commerce
- Other related duties as required
Requirements:
- Educational degree in E-commerce, Marketing or other relates disciplines
- 1-year minimum past work experience in Shopify
- General knowledge of e-commerce platforms and or marketplaces with a focus on Shopify
- Strong communication skills, organizational skills and strong attention to detail a must
- Solutions-oriented, a self-starter and strong work ethic
- High proficient knowledge of Shopify Plus e-commerce, CMS and web analytics tools
- Team player, able to work under pressure and meet deadlines
Experience:
- General knowledge of Shopify liquid code structure a plus
- Implementing and optimizing Shopify Apps
- CSS, HTML/HTML5, jQuery, JavaScript, a plus
- E-commerce: 2 years minimum
- SEO/Marketing: 1 year preferred
- Excel, 2 years preferred
- Knowledge of MS Navision a plus
Education:
- Bachelor's degree preferred
Physical Requirements:
The physical demands for the E-commerce Specialist are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to hear. The employee is frequently required to sit in one place for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel and to reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to a moderate, office environment. Exposure to Production/Warehouse noise levels.
EOE / M / F / D / V
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- E-commerce: 2 years (Required)
Work Location: One location
Apply for this job with BioHazard Inc.
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
CUSTOMER SERVICE REPRESENTATIVE
DeliverMD is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated E-Commerce Specialist to join our growing team of dedicated cannabis enthusiasts!
The ideal candidate is a self-starter willing to work independently and, in a team, setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required.
*MUST BE AT LEAST 21 YEARS OLD
*Customer service is what separates the best from the rest.
*Upward mobility opportunity for exemplary employees.
Responsibilities
- Executes the Smoakland way sales strategy through prospecting calls and inbound inquiries.
-Answering all incoming calls and text messages on a timely manner while executing with the utmost care of our customers.
-Answering all review's on weedmaps, and updating daily call logs from our different advertising platforms
-Cultivates customer relationships and manage account needs on an individual basis
-Maintains accurate records of all new and existing clients.
- product knowledge as it relates to the menu and cannabis trends.
-Keeping up with the cannabis industry and spread brand awareness and prospect for new clients
-*This is a busy call center - Multitasking, computer skills, 80 words per minute, ability to track several tasks at once is critical to your success*.
Requirements
-Saturday, Sunday, Monday and Tuesday nights availability
-Minimum two years’ experience in sales and or customer service.
-Strong understanding of customer service needs.
-Great organization skills, in office and digitally.
-Ability to set and execute goals promptly.
-Understanding of sales and performance metrics.
-Strong work ethic and ability to work unsupervised.
-Excellent verbal and written communication skills with clients and coworkers.
-Problem-solving & negotiation skills.
-Positive attitude with the desire to be part of an exciting expanding company.
Think you’ve got what it takes? Submit your resume, and a one-page cover letter explaining why you’re a good fit for DeliverMDs Team, to the email on this posting.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: One location
Apply for this job with DeliverMD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
American White Label CBD - Company Overview
American White Label CBD is looking for an Ecommerce Associate to lead the optimization efforts for 3-5 of the brand’s major digital initiatives. We are currently looking to hire for the following programs: Subscription Program, Loyalty Program, Marketplaces, Product Catalog Management, Reporting and Analytics, Social Media/Community, UI/UX Enhancements, Conversion Rate Optimization, Copy Writing, International, Competitor Research. Required Skills
- Ability to challenge the status quo and pursue new ideas and ways of thinking
- Strong leadership skills, detail-oriented, organized and self-motivated
- Ability to work in a fast-paced environment with continuous innovation
- Ability to utilize and leverage brand insights to make thoughtful recommendations
- Excellent analytical skills
Education and Experience
- Bachelor’s degree in Marketing, Communications or related field
- Minimum 7 years’ experience in progressively responsible Brand leadership roles within the CPG industry required
- Significant new product development experience, from the ideation phase through commercialization supported by successful consumer adoption and market results
- Management experience preferred
- Prior sales experience preferred
- Self-starter, with ability to take initiative in fast-paced environment amidst shifting priorities
- Extensive experience using Microsoft Office Suite, project management software and online technologies
- Cannabis industry experience highly preferred
- Expert understanding of Excel (advanced reporting), PC Skills
- Understanding of BigCommerce
- Merchandising, accounting, and/or business experience a plus
- Flexibility to adapt to changing business needs, dealing with ambiguity
- Must be able to think strategically and see the big picture while knowing how to execute it tactically
- Excellent communication skills, both written and oral
- Strong project management/time management skills
- Extremely detail oriented
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Employee assistance program
- Employee discount
- Paid time off
- Professional development assistance
- Relocation assistance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Bachelor's (Preferred)
Experience:
- Marketing: 5 years (Required)
- E-commerce: 5 years (Required)
Work Location: One location
Apply for this job with American White Label CBD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
Sunnyside is seeking an experienced eCommerce Catalog Specialist. The ideal candidate will be a subject matter expert who can guide new and existing products through their entire life cycle. The life cycle includes initial discovery, multi-system entry and listing management, configurations on our website, arrival in the vault to eventual clearance and removal from our catalog. This position will be responsible for working across cross-functional groups within the retail, eCommerce, product marketing and fulfillment teams. This role will support Sunnyside's entire national footprint of over 25+ stores.
CORE JOB DUTIES
Manage creation and ongoing maintenance of all Products and Strains on Secure Portal including product descriptions, technical data, product features, product imagery, and other attributes.
Execute upon the Standard Operating processes for in-house portal SKU governance process
Through our Retail Buyers, coordinate with 3rd party grower/processors to collect their SKU product information (images, description). Drive for consistency & simplicity across brands & formats.
Identify and evaluate external sources & technologies which assist in the collection of product and industry information.
Work with store inventory managers & retail buyers to ensure timely processing of New Products.
Audit sunnyside.shop eCommerce site to verify and ensure that product information is properly displayed and presented within Sunnyside Shop eCommerce site
Work with Retail Buyers & Merchant Pricing team to ensure everyday pricing architecture is accurately displayed on eCommerce site and troubleshoot accordingly
Collaborate with Cresco/Wholesale eCommerce Catalog Specialist to ensure harmonized product information, driving consistency across all product groups.
Troubleshoot issues and monitor product listings
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
2+ years of eCommerce experience managing product content and digital assets
Previous experience with Product Information Management and/or Content Management
Strong troubleshooting skills including reading knowledge bases, reviewing guides, checking forums, reading FAQs, and opening cases or calling support
Strong analytical skills and experience making fact-based decisions with data.
Strong data skills within Excel. Tableau or Power BI experience a plus.
Ability to stay organized, multi-task and operate in a pressured, fast-paced environment.
Strong cannabis product knowledge preferred, plus a proactive willingness to learn more about the industry as it grows and evolves
Must be comfortable developing a strong understanding of and complying with all cannabis laws, rules and regulations.
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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The online ordering department ensures that all online orders that come in for both, pick-up & delivery, are packed precisely with correct products & receipts while being done in a timely manner.
* This is a part time position that averages about 30 hours per week.
Responsibilities:
- Receiving orders - making sure to consistently check for new incoming orders
- Efficiently filling and packing online and delivery orders
- Be aware of current promotional events and sales
- Answering calls when necessary, answering inquiries and routing calls to the appropriate department
- Service a customer and provide recommendations for products based on customer needs if needed
- Assist in maintaining a clean and organized working area.
**Skills and Requirements:
- Must be at least 21 years of age
- Easily adaptable and flexible to meet business needs
- Must be able to stand for long periods of time
- Proven team member with high integrity
- Proficient using computers and systems
- Time management of arrival to work and daily task
*
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- Holidays
- Monday to Friday
- Weekends
Supplemental Pay:
- Tips
Application Question(s):
- Are you at least 21 years of age? (yes or no)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with Mankind Dispensary
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Bachelor's (Preferred)
Digital Marketing: 1 year (Preferred)
Marketing: 1 year (Preferred)
E-Commerce Specialist R.Y.L./BioHazard Inc. is the largest distributor of cannabis packaging in the Los Angeles area. If you’re looking for an emerging company that is not a typical packaging distributor then R.Y.L. Inc/BioHazard may be the company that fits your creative personality. Join our team of ambitious and focused players in an industry that is on the verge of taking off. R.Y.L./BioHazard is projected to increase sales exponentially in the next few years. You can be at the forefront of our incredible growth while working toward promotion within our company. If you have a strong work ethic, self-motivated and have a "Can Do" personality, then we want to get to know you.
General Summary:
RYL Inc./Biohazard Inc. is searching for a talented E-commerce wizard to manage our Shopify eCommerce websites. The position is responsible for various e-commerce and merchandising strategies from inception to execution that includes website maintenance, app creation, frontend design, and extensive knowledge of the Shopify liquid template language. Other duties may include email marketing, website design, site navigation, inventory/logistics tracking, site search, paid search, collection curation, product presentation, updating digital content to boost sales, traffic, conversion engagement and coordinating with external digital marketing (SEO, PPC, CMS) providers.
Responsibilities:
- Create, manage and update Shopify Plus sites
- Optimizing all product listings for photography, product copy, and enhanced product page content across all e-commerce channels
- Developing, monitoring, writing, and updating product content contained on e-commerce websites/portals
- Collaborate with product launches and special announcements. Preparation of assets such as image, video, and copy
- Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across eCommerce platforms
- Recognize trends, identify bestselling product and key performance indicators
- Weekly reporting and analyzing of traffic, sales and trends.
- Oversees outside PPC specialists. Monitors their performance to ensure it aligns with established targets and reporting to COO
- Compile monthly analytics reports for e-commerce
- Other related duties as required
Requirements:
- Educational degree in E-commerce, Marketing or other relates disciplines
- 1-year minimum past work experience in Shopify
- General knowledge of e-commerce platforms and or marketplaces with a focus on Shopify
- Strong communication skills, organizational skills and strong attention to detail a must
- Solutions-oriented, a self-starter and strong work ethic
- High proficient knowledge of Shopify Plus e-commerce, CMS and web analytics tools
- Team player, able to work under pressure and meet deadlines
Experience:
- General knowledge of Shopify liquid code structure a plus
- Implementing and optimizing Shopify Apps
- CSS, HTML/HTML5, jQuery, JavaScript, a plus
- E-commerce: 2 years minimum
- SEO/Marketing: 1 year preferred
- Excel, 2 years preferred
- Knowledge of MS Navision a plus
Education:
- Bachelor's degree preferred
Physical Requirements:
The physical demands for the E-commerce Specialist are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to hear. The employee is frequently required to sit in one place for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel and to reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision and color vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to a moderate, office environment. Exposure to Production/Warehouse noise levels.
EOE / M / F / D / V
Salary is dependent on prior work experience and past managerial roles
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Education:
- Bachelor's (Preferred)
Experience:
- Digital Marketing: 1 year (Preferred)
- Marketing: 1 year (Preferred)
Work Location:
- One location
Work Remotely:
- No
Apply for this job with BioHazard Inc.
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Are you an upbeat, optimistic person? Does solving someone's problem give your brain a dopamine release? Us too!
Have you worked on an online customer service team for web / e-commerce? Do you have experience helping people find the product that's right for them?
The person we're looking for will be attentive and responsive to the needs of our customers while maintaining an objective perspective of the situation at hand.
If you're driven to follow procedure and do things the right way, but know when the rules should be bent for the greater good, we want to meet you.
Our Customer Experience Specialists pay attention to the details and know how important it is to follow through.
What's the job like?
We use multiple software platforms including Shopify, Zendesk, Live Chat, NetSuite, Slack, ShipStation, and Google Suite. You don't need to have experience with those platforms, but you will need to be computer savvy. If you're not 100% comfortable with computers, this isn't the job for you.
We're looking for someone with a strong desire to learn and master technical information related to water pipes, vaporizers, and other cannabis accessories. Your ability and desire to research product information so you can have intelligent conversations with customers is vital.
We're a small business with 18 employees, so personality matters. We want team players who like coming in, solving problems, and enjoy the company of their co-workers (who are all cool and interesting in one way or another).
We build rapport with our customers and show empathy in a genuine way. Our personable approach to business is one of the things that sets us apart from our competitors.
This role has a wide variety of responsibilities, but they all tie back to the customer experience. We talk to our customers over the phone, via live chat, and through email / support tickets. We work with the shipping team when an order requires special attention. We collaborate with the web team when product photos or descriptions need to be fixed or improved for clarity. We talk to the inventory team with questions about products and availability.
Spelling, grammar, and typing speed are important because most of our communication is written. If you're not strong in all three of these areas, this isn't the job for you.
Can you follow through and accurately complete all the steps required? A single issue could require multiple steps in different platforms, like responding to a customer in Zendesk, updating their order in Shopify, recording a refund in NetSuite, and communicating with another department via Slack. This role has a lot of responsibility and the right person will be able to handle it without getting frazzled.
What about COVID-19?
We only have essential staff on site in our warehouse during this time. All employees who can work from home are doing so. In addition, we've implemented the following safety procedures:
- Everyone is required to wear a mask (provided by us)
- We ask that people stay 6 feet apart (as much as possible)
- Warehouse garage doors are open
- Multiple fans throughout the building keep air moving
- We have 6 HEPA filters with hydroxyl generators that capture and kill viruses and bacteria in the offices and breakroom
Schedule & Location
We value quality of life and utilize a 32 hour workweek, with the option for additional hours when we're busy. This position is Sunday - Wednesday at 8 hours per day.
We're located in South Austin near Slaughter & S. 1st Street. During covid, this job can be done remotely with the exception of processing returns, which would be done on site one day per week.
Compensation
- $18.75 / hour (32-36 hours per week)
- Health, Dental, and Vision insurance
- Paid holidays including your birthday
- Paid sick days
- Paid vacation days
- Employee discount
420 Science Core Values
- We are helpful. We help our customers, our co-workers, and our friends & partners. We ask, "what's the right thing to do in this situation?"
-
We are efficient. Thoughtful consideration is given to our processes. Accuracy and attention to detail are vital to our success. -
We are growing. We focus on sustainable growth for our company while fostering personal growth for our people.
About Us
420 Science was founded in 2004 by two best friends with a passion for cannabis and enthusiasm for small business. Together they built this company into an industry leader. We are one of the largest online smoke shops in the US and we also manufacture products that are sold in thousands of stores worldwide, including local shops like Smoke ATX, Mr. Nice Guy's and MaryJae's Smoke Culture. We have a fun & casual work environment and are oriented toward growth and industry domination.
420 Science is proud to be an equal opportunity employer. We foster an environment of mutual respect and personal growth. We celebrate and welcome diversity and are committed to creating an inclusive workplace.
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KIND OASIS is Milwaukee's largest and most modern CBD Wellness and Gift store. The team is looking for an experienced E-Commerce Marketing Specialist with strong digital marketing, advertising and analytics skills. The right candidate should have the following real work experience:
- Comfortability with multiple E-commerce Platforms
- Google and Facebook Advertising
- Social marketing including Facebook, Pinterest, Yelp et al
- SEO and Website maintenance using WordPress
- Graphics design and/or content writing is a bonus
Our team is skilled and diverse and includes food industrialists, cannabis and hemp scientists, community activists and highly trained customer service personnel. Our daily desire is to share our knowledge with all those that visit our wellness store. We are laid back but hyper-focused on emerging trends in the alternative plant-based wellness business.
Job Types: Part-time, Temporary, Contract
Pay: $18.00 - $24.00 per hour
Schedule:
- Day shift
COVID-19 considerations:To be safe, all people entering our store must wear a mask and sanitize their hands. We have touchless checkout.
Experience:
- Website Management: 1 year (Preferred)
- digital marketing: 5 years (Preferred)
Work Location:
- One location
- Fully Remote
Hours per week:
- 10-19
Typical start time:
- 10AM
Typical end time:
- 5PM
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
Company's website:
- www.kindoasis.com
Company's Facebook page:
- https://www.facebook.com/thekindoasis/
Work Remotely:
- Yes
Apply for this job with Kind Oasis
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
If you love animals, CBD, and sales, join us. We are an established pet cannabis company that has launched our hemp-based CBD line this year and are looking for the right team members to help drive sales nationally.
About Us
At VetCBD Hemp we create veterinary-formulated hemp CBD products for animals to improve their well being. We have been improving the lives of pets through cannabis since 2015 (VETCBD), and are founded and led by renown cannabis expert and veterinarian, Dr. Tim Shu.
Cannabinoid therapeutics are rapidly changing the pet health industry, and we are looking for the right sales representative to join our team and help us improve the lives of animals.
The position is remotely based. Work from the comfort of your home without the worry of rush-hour traffic.
About You
Our ideal applicant is organized enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimize our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools.
- The right applicant has a strong background in DTC sales in the pet CPG industry (cannabis or hemp experience is a plus)
- Self-motivated
- Excellent communication and conflict resolution skills
- Capable of operating independently in a rapidly-changing and growing environment
- Have a passion for animals
Duties and Responsibilities
- Manage our online inventory
- Develop campaigns to increase digital sales
- Optimize paid advertising campaigns using SEO and other tools
- Help manage our online marketing presence, including on social media platforms
- Monitor changes in website traffic or increases in sales
- Assist with forming our company’s overall digital marketing strategy
Requirements and Qualifications
- Bachelor’s degree in marketing (preferred)
- Experience managing digital product inventory
- Experience using web analytics and optimization tools
- Analytical skills
- Communication skills
Application Requirements Be sure to include a cover letter describing why you are the best candidate for the position. Applications without cover letters will not be considered.
Job Type: Full-time
Benefits:
- Dental Insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission Pay
Experience:
- E-Commerce Sales: 3 years (Required)
- DTC Sales: 3 years (Required)
- Pet CPG Industry: 3 years (Preferred)
Work Location:
- Fully Remote
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
Company's website:
- www.vetcbd.com
Company's Facebook page:
- @vetcbdhemp
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Yes
Apply for this job with VETCBD
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
If you love animals, CBD, and sales, join us. We are an established pet cannabis company that has launched our hemp-based CBD line this year and are looking for the right team members to help drive sales nationally.
About Us
At VetCBD Hemp we create veterinary-formulated hemp CBD products for animals to improve their well being. We have been improving the lives of pets through cannabis since 2015 (VETCBD), and are founded and led by renown cannabis expert and veterinarian, Dr. Tim Shu.
Cannabinoid therapeutics are rapidly changing the pet health industry, and we are looking for the right sales representative to join our team and help us improve the lives of animals.
The position is remotely based. Work from the comfort of your home without the worry of rush-hour traffic.
About You
Our ideal applicant is organized enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimize our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools.
- The right applicant has a strong background in DTC sales in the pet CPG industry (cannabis or hemp experience is a plus)
- Self-motivated
- Excellent communication and conflict resolution skills
- Capable of operating independently in a rapidly-changing and growing environment
- Have a passion for animals
Duties and Responsibilities
- Manage our online inventory
- Develop campaigns to increase digital sales
- Optimize paid advertising campaigns using SEO and other tools
- Help manage our online marketing presence, including on social media platforms
- Monitor changes in website traffic or increases in sales
- Assist with forming our company’s overall digital marketing strategy
Requirements and Qualifications
- Bachelor’s degree in marketing (preferred)
- Experience managing digital product inventory
- Experience using web analytics and optimization tools
- Analytical skills
- Communication skills
Application Requirements Be sure to include a cover letter describing why you are the best candidate for the position. Applications without cover letters will not be considered.
Job Type: Full-time
Benefits:
- Dental Insurance
- Employee Discount
- Health Insurance
- Paid Time Off
- Vision Insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission Pay
Experience:
- E-Commerce Sales: 3 years (Required)
- DTC Sales : 3 years (Required)
- Pet CPG Industry: 3 years (Preferred)
Work Location:
- Fully Remote
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
Company's website:
- www.vetcbd.com
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- Yes
Apply for this job with VETCBD
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Customer Support Specialist for a successful e-commerce website
Everything For 420
We’re Everythingfor420.com, an accessories brand in the cannabis industry that specializes in e-commerce. Our goal is to make smoking accessories accessible for all!We have experienced rapid growth and are looking for a customer support specialist to help us provide the best customer service to our loyal customers.
This is an exciting opportunity with the potential to advance for hard-working, reliable, and teamwork-minded individuals.
As an E-Commerce Support Specialist, you will:
- Utilize our customer support management system to log and respond to incoming emails
- Issue refunds as needed, resolve cases in a timely fashion, coordinate with the warehouse/operation manager
- Work with web and product development teams to optimize product data
- Assist with testing and project implementation on additional customer support tools
- Coordinate with content and digital marketing team projects, and assist with new platform onboarding and site/product launches
- Support social media team with customer issues
- Communicate customer feedback with internal departments
- Assist with additional e-commerce projects
- Assist* wholesale customers *
Qualified Candidates will:
- Have at least 2-3 years of experience in related fields such as automotive accessories, online marketplaces, or e-commerce (mandatory)
- Have at least 2-3 years of experience with customer support tasks and processes (mandatory)
- Demonstrate knowledge in fulfillment processes, customer service practices, company policies, and internal systems.
- Demonstrate knowledge of 420 products (preferred, not required)
- Possess proven organizational and communication skills
- Be familiar with e-commerce concepts and practices
- Be authorized to work in the United States
Job Type: Full-time
Salary: $18.00 to $25.00 /hour
Experience:
- E-commerce: 2 years (Preferred)
- Customer Support: 3 years (Preferred)
Additional Compensation:
- Bonuses
Work Location:
- One location
Schedule:
- Monday to Friday
Work Remotely:
- No
Apply for this job with Everything For 420
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.