Cannabis Dispatch Manager Jobs

We are seeking an energetic professional who has very good communication, organization, and bookkeeping skills. This person must be experienced in handling a wide range of administrative and executive support related tasks independently with little or no supervision. The Dispatch and Purchasing Manager should also be detail-oriented and love offering quality customer service, team collaboration, and entering accurate data.

Responsibilities

Field inbound customer requests, via phone, email, or fax.

Process and manage

Generate quotes and orders for repairs to storefronts, windows, doors, etc.

Utilize GPS tracking system in order to manage, trace and locate drivers within their assign locations.

Process and manage invoices.

Reviews and processes purchase orders.

Develops a purchasing strategy.

Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.

Competent computer skills, comfortable with working with cloud-based solutions, such as shared drives.

Minimum Qualifications

Customer Service experience: 5 years

Microsoft Suite skills (Word/PowerPoint/Excel/Outlook)

Good knowledge of bookkeeping best practices and methods.

Proficient written and verbal communications skills/etiquette.

Excellent organizational and planning skills.

Highly motivated and mature.

Ability to work well with all levels of management and staff.

Experience handling confidential documents and ensuring they remain secure.

Positive attitude and willingness to adapt.

Ability to manage multiple projects and deadlines.

Experience in the construction/mechanical industries a plus.

Experience with Sage 100 Contractor a plus.

Pay: DOE

Hours: Typically Monday through Friday 7-4

About AMI Mechanical Corp.:

AMI Mechanical Corp. has two divisions: Mechanical and Service. Our Mechanical Division services our commercial clients with all plumbing, heating, cooling, and ventilation needs, with a specialty in cannabis facilities. For our residential clients, we offer preventive maintenance as well as urgent and emergent services Monday through Friday.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Type: Full Time

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Albuquerque, NM 87102: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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Greenery is seeking reliable, customer service-oriented Dispensary Manager / Dispatcher to join our team: Sunday - Tuesday shift 12pm - 8pm

We are a marijuana delivery service and the Dispensary Manager / Dispatcher will be the point of contact for customers and delivery drivers. The ideal candidate will be an excellent communicator and genuinely excited to help customers. They’re patient, empathetic, and passionate about our products and services. They can put themselves in others’ shoes and multi-task accurately and efficiently with little supervision. The Dispensary Manager / Dispatcher should be able to ensure the smooth running of the office, help improve company procedures and day-to-day operation, and drive sales while maintaining a high level of service.

Responsibilities

• Manage incoming calls
• Receive and dispatch orders for deliveries
• Identify and assess customers’ needs to satisfaction and close the sale
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Use phone and text to send delivery drivers to appropriate locations
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Gather and restock products

Skills

• Proven experience as dispatcher, office manager, or relevant position
• Knowledge of office administrator responsibilities, systems and procedures
• Proven customer support experience or experience as a client service representative
• Tech-savvy
• Strong phone contact handling skills and active listening
• Attention to detail and problem solving skills
• Customer orientation and ability to adapt/respond to different types of characters
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking
• A creative mind with an ability to suggest improvements
• High school diploma

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97219: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

License/Certification:

• Marijuana Worker Permit (Required)

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Greenery is seeking reliable, customer service-oriented Dispensary Manager / Dispatcher to join our team: Monday - Wednesday shift 12pm - 8pm

We are a marijuana delivery service and the Dispensary Manager / Dispatcher will be the point of contact for customers and delivery drivers. The ideal candidate will be an excellent communicator and genuinely excited to help customers. They’re patient, empathetic, and passionate about our products and services. They can put themselves in others’ shoes and multi-task accurately and efficiently with little supervision. The Dispensary Manager / Dispatcher should be able to ensure the smooth running of the office, help improve company procedures and day-to-day operation, and drive sales while maintaining a high level of service.

Responsibilities

• Manage incoming calls
• Receive and dispatch orders for deliveries
• Identify and assess customers’ needs to satisfaction and close the sale
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Use phone and text to send delivery drivers to appropriate locations
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Gather and restock products

Skills

• Proven experience as dispatcher, office manager, or relevant position
• Knowledge of office administrator responsibilities, systems and procedures
• Proven customer support experience or experience as a client service representative
• Tech-savvy
• Strong phone contact handling skills and active listening
• Attention to detail and problem solving skills
• Customer orientation and ability to adapt/respond to different types of characters
• Outstanding organizational and multitasking abilities
• Sound judgement and critical thinking
• A creative mind with an ability to suggest improvements
• High school diploma

Job Types: Full-time, Part-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Portland, OR 97219: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Dispatching: 1 year (Preferred)

License/Certification:

• Marijuana Worker Permit (Required)

Work Location: One location

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Title: Dispatch Manager
Status: Full-time
Location: Bountiful, Utah
Compensation: $45,000-$50,000 based on experience

WholesomeCo Cannabis is a complete, plant-to-patient medical cannabis company. We believe in the medicinal value of cannabis as a natural path to health and wellness. As one of Utah's first Medical Cannabis Pharmacies, we're on a mission to meet patients' needs along their cannabis journey, including the convenience of state-wide home delivery.

We are seeking team members to continuously raise the bar on customer experience as we continue to scale the first medical cannabis delivery service in Utah. As a Dispatch Manager you’ll play a key role in the entire delivery process from assisting customers place orders to dispatching drivers to complete deliveries.

*
What you’ll do: *

• Creating a schedule for the dispatch team
• Managing the performance of the dispatcher team
• Hiring for dispatcher positions, as needed
• Implementing new processes that are put in place
• Driving on delivery routes, as needed
• Route monitoring to ensure driver safety
• Responsible for delivering team metrics.
• Coordinate, Route, schedule deliveries, assemble orders, and facilitate payment processing
• Create transportation manifests and other required records for patient deliveries
• Answer Calls with a cheerful, positive attitude pertaining to Dispatch order or Courier Drivers having issues or needing assistance on their routes.
• Maintain an on-going knowledge of company products and current state laws regarding medical cannabis and delivery regulations.
• Monitor routing software and communicate effectively with drivers throughout the day. You’ll be the point of contact if they need assistance while out on a delivery route.
• Responsible for making sure all rostered drivers have a route in the system and in the right delivery area to ensure route completion in a timely and safe manner. You must have the necessary skills and knowledge to make route changes and assignments in the routing software. Training will be provided - judgment is key.
• Oversee and manage the returns process following each delivery route to check-in all undelivered orders and cash payments

*
What we’re looking for: *

• Superior communication skills are paramount - written and verbal
• Strong computer skills, must be comfortable working with new software/applications
• Experience working with smartphone applications
• Experience with data organization, routing, Microsoft, and Google products
• Good teamwork mentality: able to build trustworthy and supportive working relationships
• Experience in the transportation/dispatch industry
• Strong logical thinking, analytical skills, and problem solving skills
• Flexibility and ability to adjust to a start-up environment that is fast-paced and constantly changing
• Must be reliable and dependable at all times
• Experience dispatching drivers and using routing drivers, preferably with routing while creating route efficiency
• Handle in-bound calls from drivers and/or customers
• Handling Internal tickets
• Ability to be adaptable to change
• Ability to work well with others
• Data driven, highly organized
• Great communication skills and the ability to surface concerns, successes, and ideas to leaders
• Plan and implement quality assurance for all processes
• Must be able to work well under pressure

*
Requirements: *

• 3-5+ years of management experience, preferred
• 3+ years of dispatch experience, preferred
• 2 + years customer service experience
• Experience working with drivers, preferred
• Zendesk experience, preferred
• Valid Driver's License, and a great driving record
• Must pass all required pre-employment/post-offer background checks
• Flexible schedule -ability to work mornings, evenings, weekends
• Age 21 or over, per state requirement
• High school diploma or equivalent, preferred
• Ability to lift 25 pounds or more
• Ability to sit for up to 12 hours per day

*
Benefits: *

• Paid time off (PTO)
• Employer-paid 80% of the total medical insurance premium
• Employer-paid 75% of the total dental insurance premium
• Employer-paid 75% of the total vision insurance premium
• HSA with match
• 401(k) with employer match

_
This employer participates in the E-Verify program._
WholesomeCo is an Equal Opportunity Employer. WholesomeCo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

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About Us:

Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.

Our Values:

People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.

Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.

Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.

Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".

Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.

What We Offer:

• Employee Discount – enjoy 40% off in-store products
• Exclusive access to Urbn Learning Center and monthly vendor training
• Medical
• Dental
• Vision
• Group Life Insurance
• Voluntary (Life, Accident, Illness)
• Employee Assistance Program (EAP)

Job Title: Delivery & Dispatch Manager

Reports to: VP of Retail

Job Class: Exempt

Position Summary:

The Delivery & Dispatch Manager is responsible for the oversight of the company's Dispatch and Delivery operations across Ca. The Delivery & Dispatch Manager is responsible for planning, managing, and organizing the activities of Dispatch & Delivery staff, as well as establishing effective working relationships with management, employees, and customers. Monitoring the business daily to ensure were building a profitable platform and looking for ways to generate increased revenue.

Duties and Responsibilities:

Responsibilities include, but are not limited to:

• Responsible and accountable for the people, service, cost, and quality performance of the departments, driving the best operation performance
• Oversees central call center and UL delivery locations throughout CA.
• Manages upwards of 50 staff members and Fleet Supervisors in surrounding stores.
• Plans Delivery & Dispatch scheduling
• Create work schedules for all Dispatchers, Fleet Teams and Drivers
• Provides leadership and direction to the Dispatch and Delivery leadership teams
• Hires and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employee's; addresses complaints and resolves problems
• Counsels, records, and disciplines as necessary in conjunction with the Human Resources team
• Open communication with store managers to ensure alignment and consistent messaging between delivery and stores
• Oversees the daily Business and P&L to ensure profitability within each entity
• Develops employees into leaders to effectively oversee the daily routines of their assigned crew members
• Liaises and networks with other parts of the business such as Marketing, HR, and various Managers
• Provides leadership to delivery and dispatch teams ensuring individuals are engaged, motivated, and committed to operating as a high performing and fully accountable team
• Leads the operations and administrative management teams in running effective, dynamic, process-driven, and results-oriented depot network, while being the custodian of Urbn Leaf's integrity as a service-led organization
• Ensures the Delivery and Dispatch departments offer both internal and external customers and clients the highest level of customer service throughout the distribution process
• Follows all roles and responsibilities that are assigned and implemented by the VP of Retail
• Adheres to and enforces the organization's policies, procedures, and Federal/State applicable laws (BCC Regulations for delivery)
• Participates in all company manager meetings and relays appropriate information to the team as needed
• Ensures all driver logs are maintained and filed appropriately on time and as requested by senior management
• Audits driver mileage
• Audits and approves timecards (payroll systems like Wurk) for bi-weekly payroll finals
• Performs monthly self-audits and addresses action items
• Ensures all company standards and safety policies are being adhered to by all department staff
• Assists other departments as needed or requested
• Ensures friendly, efficient, and professional customer service
• Monitor operational/office supplies daily and report the needs to the necessary team member
• Ability to commute to multiple UL delivery locations without any restrictions
• Must possess great customer service skills
• Ability to problem solve with superior communication
• Must be highly organized
• Must be able to travel to all locations throughout CA. 70% travel required.

Qualifications, Skills, and Attitudes:

• Must be at least 21 years of age
• 2 years of experience in high-volume retail establishments
• Knowledge of cannabis operations
• 3-4 years of experience managing a delivery business
• Previous experience working in a fleet environment
• Current POS and E-Commerce experience
• Cash handling experience
• Experience with navigation programs/applications
• Microsoft Office experience is a plus
• Must have intermediate computer skills; able to input and access information in the company delivery and time-keeping systems
• Must have a hands-on, proactive management style. Must be willing to perform line level or supervisor duties in busy times of need or to support absenteeism
• Must be motivated with a can-do, team-first attitude. This role requires strong leadership with the ability to handle multiple tasks and responsibilities
• Ability to perform all job functions with attention to detail, speed, and accuracy
• Aptitude for prioritizing and organizing
• Ability to remain calm and resolve issues while exercising good judgment
• Leading by example and ensuring the team executes the game plan laid out for them
• Understands guest service needs
• Business acumen and the ability to manage a P&L.
• Works cohesively as a team with co-workers

Education:

• High school diploma or equivalent
• Two or more years relevant experience and/or training

Certificates, Licenses, and Registrations:

• Valid California Driver's License
• Valid vehicle registration
• Valid vehicle insurance

Physical Demands/Requirements:

The following are constant demands for this position:

• Must be able to stand/walk for up to 6 hours at a time
• Must be able to sit for up to 8 hours at a time
• Must be able to lift at least 50 pounds safely and properly
• Ability to work in a stressful, fast-paced environment
• Must be able to workdays, nights, holidays and weekends
• Ability to work in a warehouse environment (subject to temperature changes) for 80% of the workday
• Must be able to travel

Environmental Conditions:

• Occasionally low temperatures
• Occasionally high temperatures
• Constantly noisy environment
• Occasionally poor ventilation
• Occasionally small and/or enclosed spaces
• Occasionally driving in adverse weather conditions

Equal Employment Opportunity Policy

Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

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The Role
Nabis is seeking a reliable and motivated Dispatch Operations Manager to support our Oakland distribution operation. This individual will oversee the distribution department by managing the Delivery Specialists and Dispatch Associates as they navigate product drop-off, payment pickups, and communication with retailers. This role will also include reviewing and preparing paperwork assisting with vehicle loading and unloading as well as scheduling delivery routes. With this, the ideal candidate will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their department’s accuracy and efficiency.

This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in dispatch and/or distribution logistics. This position is not remote and will require daily, Monday-Friday on-site shifts at our Oakland facility.

Responsibilities:

• Work holistically with Operations Managers, Supervisors, Drivers, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse.
• Schedule driver routes as well as dispatch and driver's weekly schedules.
• Track daily team performance and provide feedback and training to associates as needed.
• Manage a large team while monitoring and tracking the team’s adherence to standard operating procedures. (SOP)
• Forecast and monitor staffing needs and schedules of department associates.
• Provide timely and professional communication to support other Nabis departments and external partner relationships.
• Collaborate with all departments (including Central Ops, Software, Finance, and People) to ensure regular and productive cross-department communication.

Desired Skills & Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people.
• Superior time management and organization.
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup.
• High EQ, low ego, and a willingness to do everything, including manual labor.
• Delegation and project follow-up.
• Meticulous and detail-oriented.
• 2+ years of experience within a warehouse or logistics setting.
• 2+ years of experience managing a team of at least 5+ employees.
• Adaptability and flexibility.
• Familiarity with MS Office and various business software. (e.g. ERP, CRM)
• Monday - Friday on-site work availability.
• Experience in the Cannabis industry is preferred.
• Supply chain/data analysis training or equivalent work experience.
• Project management and quantitative analysis expertise.

WHY YOU'LL LOVE WORKING AT NABIS:

• You'll work at the fastest-growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis.
• Competitive salary and compensation.
• Industry discounts at cannabis retail shops across California.
• On-site snacks and beverages.

_
Nabis is an Equal Opportunity Employer_

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About NABIS:

Nabis is the #1 Licensed Cannabis B2B Platform in the world with the largest portfolio of cannabis brands, supplying over 100 brands to 99% of California’s dispensaries and delivery services. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Our team, backed by Y-Combinator and from a celebrity roster of tech executives, including Doordash co-founder Stanley Tang, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology with the ultimate goal of becoming the largest distributor of cannabis products in the world.

Job Type: Full-time

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Description

Vibe is seeking a dynamic individual capable of running a startup and managing the ambiguity that comes with pioneering new buisness models. This person will oversee training and support the entire Vibe by California delivery fleet, as well as trail blazing new frontiers of cannabis delivery. This must be a reliable individual to act as a communication point for our customers and manage order fulfillment, staff, and drivers.You will receive orders, coordinate order processing, transmit messages, track drivers and vehicles. The ideal candidate must be an excellent communicator and able to remain calm and composed, especially in high-pressure situations. You must be able to multi-task as well as take the appropriate action with little supervision, enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

• Hire, train, and hold an accountable award winning delivery team
• First contact with vendors and representatives
• Manage day to day operations of Vibe’s online express and delivery orders
• Receive orders and field customer calls, recording significant information
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send vehicles to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Skills

• Manage remote locations
• HR, Hire, Term, Accountability
• Capable of creating new strategies and SOPs
• Able to work within compliance and laws dictating cannabis delivery
• Proven experience as dispatcher or relevant position
• Knowledgeable in cannabis regulations in addition to strong product knowledge
• Tech-savvy with knowledge of relevant processes and methods.
• Fast typing with experience in productivity applications including, Fleet, Office, Slack, Leaf

Logix, etc.

• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Education/Experience: High school diploma or general education degree (GED)

Must be able to pass DOJ Live scan

Minimum of 2 years experience in Customer service focused role.

Minimum of 2 year dispatch experience

Minimum 2 years management experience

Typical Physical Demands and Job Requirements:

• Work may require prolonged sitting/standing, some bending, stooping and stretching.
• Requires normal range of hearing and healthy eye function (aided or unaided).
• Requires lifting up to 50 pounds.
• Requires a Valid Drivers License and Clean Driving Record.

Typical Working Conditions:

• Work is performed in a retail location, warehouse, in a company-provided motor vehicle and in public or at the homes of delivery customers.
• The work environment may between extreme cold and hot temperatures. Involves frequent contact with staff and the public.'

'Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Application Question(s):

• Must Be able to pass DOJ Live scan

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 2 years (Preferred)
• Customer relationship management: 2 years (Preferred)
• Crew management: 2 years (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Role
Nabis is seeking a reliable and motivated Dispatch Operations Manager to support our Oakland distribution operation. This individual will oversee the distribution department by managing the Delivery Specialists and Dispatch Associates as they navigate product drop-off, payment pickups, and communication with retailers. This role will also include reviewing and preparing paperwork assisting with vehicle loading and unloading as well as scheduling delivery routes. With this, the ideal candidate will be highly organized, demonstrate excellent interpersonal skills, and be motivated to take ownership of their department’s accuracy and efficiency.

This role is full-time and may at times include demanding hours. This position requires prior supervisor or manager-level experience in dispatch and/or distribution logistics. This position is not remote and will require daily, Monday-Friday on-site shifts at our Oakland facility.

Responsibilities:

• Work holistically with Operations Managers, Supervisors, Drivers, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse.
• Schedule driver routes as well as dispatch and driver's weekly schedules.
• Track daily team performance and provide feedback and training to associates as needed.
• Manage a large team while monitoring and tracking the team’s adherence to standard operating procedures. (SOP)
• Forecast and monitor staffing needs and schedules of department associates.
• Provide timely and professional communication to support other Nabis departments and external partner relationships.
• Collaborate with all departments (including Central Ops, Software, Finance, and People) to ensure regular and productive cross-department communication.

Desired Skills & Qualifications:

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people.
• Superior time management and organization.
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup.
• High EQ, low ego, and a willingness to do everything, including manual labor.
• Delegation and project follow-up.
• Meticulous and detail-oriented.
• 2+ years of experience within a warehouse or logistics setting.
• 2+ years of experience managing a team of at least 5+ employees.
• Adaptability and flexibility.
• Familiarity with MS Office and various business software. (e.g. ERP, CRM)
• Monday - Friday on-site work availability.
• Experience in the Cannabis industry is preferred.
• Supply chain/data analysis training or equivalent work experience.
• Project management and quantitative analysis expertise.

WHY YOU'LL LOVE WORKING AT NABIS:

• You'll work at the fastest-growing cannabis startup in the U.S.
• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis.
• Competitive salary and compensation.
• Industry discounts at cannabis retail shops across California.
• On-site snacks and beverages.

_
Nabis is an Equal Opportunity Employer_

Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

About NABIS:

Nabis is the #1 Licensed Cannabis B2B Platform in the world with the largest portfolio of cannabis brands, supplying over 100 brands to 99% of California’s dispensaries and delivery services. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. Our team, backed by Y-Combinator and from a celebrity roster of tech executives, including Doordash co-founder Stanley Tang, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology with the ultimate goal of becoming the largest distributor of cannabis products in the world.

Job Type: Full-time

Apply for this job with NABIS

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

About Us:
Urbn Leaf is an innovative company recognized for shattering stereotypes and setting new standards within the cannabis industry. With a focus on consumer education and staff training, we are working to change the perceptions of cannabis. From the thoughtfully curated collection of products down to the modern, strategic layouts of each location, every detail is designed with the customer experience in mind. We believe that each and every customer deserves to be treated with compassion backed with expertise and appreciation.
Our Values:
People-Centric
Our most important asset is our people. We strive to foster an inclusive environment that promotes engagement, teamwork, and the continued opportunity for development through the empowerment of our people.
Quality
We believe in setting the standard by providing our customers with carefully curated products and high-performing, knowledgeable team members to ensure a quality experience with every interaction.
Communication
By being transparent and treating everyone with respect, we can focus on what really matters to us as a company: our team and our customers.
Accountability
We take ownership of our work and honor our commitments. We are proud of our accomplishments and recognize our failures by reinforcing the "we" in our efforts and removing the "they".
Growth
We believe in cultivating growth in all that we do, from the growth of our business to the personal and professional growth and enrichment of our teams.
What We Offer:

• Employee Discount – enjoy 40% off in-store products
• Exclusive access to Urbn Learning Center and monthly vendor training
• Medical
• Dental
• Vision
• Group Life Insurance
• Voluntary (Life, Accident, Illness)
• Employee Assistance Program (EAP)

Job Title: Delivery & Dispatch Manager
Reports to: VP of Retail
Job Class: Exempt

Position Summary:
The Delivery & Dispatch Manager is responsible for the oversight of the company's Dispatch and Delivery operations across Ca. The Delivery & Dispatch Manager is responsible for planning, managing, and organizing the activities of Dispatch & Delivery staff, as well as establishing effective working relationships with management, employees, and customers. Monitoring the business daily to ensure were building a profitable platform and looking for ways to generate increased revenue.

Duties and Responsibilities:
Responsibilities include, but are not limited to:

• Responsible and accountable for the people, service, cost, and quality performance of the departments, driving the best operation performance
• Oversees central call center and UL delivery locations throughout CA.
• Manages upwards of 50 staff members and Fleet Supervisors in surrounding stores.
• Plans Delivery & Dispatch scheduling
• Create work schedules for all Dispatchers, Fleet Teams and Drivers
• Provides leadership and direction to the Dispatch and Delivery leadership teams
• Hires and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employee's; addresses complaints and resolves problems
• Counsels, records, and disciplines as necessary in conjunction with the Human Resources team
• Open communication with store managers to ensure alignment and consistent messaging between delivery and stores
• Oversees the daily Business and P&L to ensure profitability within each entity
• Develops employees into leaders to effectively oversee the daily routines of their assigned crew members
• Liaises and networks with other parts of the business such as Marketing, HR, and various Managers
• Provides leadership to delivery and dispatch teams ensuring individuals are engaged, motivated, and committed to operating as a high performing and fully accountable team
• Leads the operations and administrative management teams in running effective, dynamic, process-driven, and results-oriented depot network, while being the custodian of Urbn Leaf's integrity as a service-led organization
• Ensures the Delivery and Dispatch departments offer both internal and external customers and clients the highest level of customer service throughout the distribution process
• Follows all roles and responsibilities that are assigned and implemented by the VP of Retail
• Adheres to and enforces the organization's policies, procedures, and Federal/State applicable laws (BCC Regulations for delivery)
• Participates in all company manager meetings and relays appropriate information to the team as needed
• Ensures all driver logs are maintained and filed appropriately on time and as requested by senior management
• Audits driver mileage
• Audits and approves timecards (payroll systems like Wurk) for bi-weekly payroll finals
• Performs monthly self-audits and addresses action items
• Ensures all company standards and safety policies are being adhered to by all department staff
• Assists other departments as needed or requested
• Ensures friendly, efficient, and professional customer service
• Monitor operational/office supplies daily and report the needs to the necessary team member
• Ability to commute to multiple UL delivery locations without any restrictions
• Must possess great customer service skills
• Ability to problem solve with superior communication
• Must be highly organized
• Must be able to travel to all locations throughout CA. 70% travel required.

Qualifications, Skills, and Attitudes:

• Must be at least 21 years of age
• 2 years of experience in high-volume retail establishments
• Knowledge of cannabis operations
• 3-4 years of experience managing a delivery business
• Previous experience working in a fleet environment
• Current POS and E-Commerce experience
• Cash handling experience
• Experience with navigation programs/applications
• Microsoft Office experience is a plus
• Must have intermediate computer skills; able to input and access information in the company delivery and time-keeping systems
• Must have a hands-on, proactive management style. Must be willing to perform line level or supervisor duties in busy times of need or to support absenteeism
• Must be motivated with a can-do, team-first attitude. This role requires strong leadership with the ability to handle multiple tasks and responsibilities
• Ability to perform all job functions with attention to detail, speed, and accuracy
• Aptitude for prioritizing and organizing
• Ability to remain calm and resolve issues while exercising good judgment
• Leading by example and ensuring the team executes the game plan laid out for them
• Understands guest service needs
• Business acumen and the ability to manage a P&L.
• Works cohesively as a team with co-workers

Education:

• High school diploma or equivalent
• Two or more years relevant experience and/or training

Certificates, Licenses, and Registrations:

• Valid California Driver's License
• Valid vehicle registration
• Valid vehicle insurance

Physical Demands/Requirements:
The following are constant demands for this position:

• Must be able to stand/walk for up to 6 hours at a time
• Must be able to sit for up to 8 hours at a time
• Must be able to lift at least 50 pounds safely and properly
• Ability to work in a stressful, fast-paced environment
• Must be able to workdays, nights, holidays and weekends
• Ability to work in a warehouse environment (subject to temperature changes) for 80% of the workday
• Must be able to travel

Environmental Conditions:

• Occasionally low temperatures
• Occasionally high temperatures
• Constantly noisy environment
• Occasionally poor ventilation
• Occasionally small and/or enclosed spaces
• Occasionally driving in adverse weather conditions

Equal Employment Opportunity Policy

Urbn Leaf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Urbn Leaf complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Talent Acquisition at [email protected].

Job Type: Full-time

Apply for this job with Urbn Leaf

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Good Tree is looking for a Customer Success Manager who will closely consult with our patients to develop custom experiences and implementations that promote and push our brands’ business objective. It is an extremely proactive role, which will require strategic planning, internal and external advocacy, and initiative-based messaging to motivate patient and team action.

As our Customer Success Manager, you will become a pro at dispatching and an expert in navigating the world's most advanced fleet management platform. You will learn to manage our inventory website in order to understand trends, and the best practices for dispatching and overarching delivery success. As a leader and Success Manager at Good Tree, you should be highly passionate and motivated by client retention and growth. You will manage the overall connection of Relationship Managers and patients, and will take responsibility for the long-term relationships of all of our patients. You will seek solutions to guarantee operational excellence, pay attention to detail, and identify proper opportunities to extend our products and service.

Additional Responsibilities

-Develop custom Success Plans for each customer with analytical poise in order to deliver overall satisfactory encounters

-Drive positive interactions amongst patients and partners, identify unspoken patient issues, and establish appropriate next steps to enhance success metrics

-Track productivity of Relationship Managers to ensure entire team is reaching all set goals

-Drive positive interactions, be attentive in identifying unspoken or unsolved patient issues, and establish appropriate steps to enhance sales and relationships

-Input and identify new and returning patient accounts and information

-Work with team stakeholders, such as Product, Marketing, Operations, etc.

-Accurately measure, weigh, and package cannabis and cannabis product according to current California state regulation*

-Effectively, efficiently, and kindly handle a high volume of inbound calls and inquiries

Does This Sound Like You?

-Bachelor's Degree or higher

-Demonstrated skills in analytics, presentation, teamwork, and customer management

-4-10 years experience managing/consulting customer accounts, or customer service

-Experience in planning and managing multiple cross functional projects

-Experience in Human Resources, Program Management, Account Management, Healthcare, and/or Leadership Development (preferred)

Please visit growingtalent.org to learn more about Good Tree. Cover Letter Preferred.

Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to create an inclusive environment for all staff and employees.

Job Types: Full-time, Part-time

Pay: $21.00 - $27.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Work authorization:

• United States (Preferred)

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)

Required travel:

• 100% (Preferred)

Apply for this job with Good Tree CBD & Organic Marijuana Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Griffin Secure Transport is a third party logistics service specializing in the transportation of cannabis products in the State of Michigan. Our service provides clients with secure, dependable and timely transport of all legal cannabis and cannabis products. We are looking for motivated people, who are customer service oriented with a desire to learn about the forever evolving Marijuana Industry. Dispatch experience is required and customer relations is preferred.

This position is full time with 40 hrs/wk.

Responsibilities:

-Schedule orders from clients based on availability

-Adhere to strict scheduling and order entry procedures

-Work with our dispatch team to learn nuances of our clients needs

-Learn various pricing structures that we offer and consistently apply them upon order intake

-Handle driver issues that come up while they are on the road

-Be able to work alone with emphasis on swing shift

-Have a strong work ethic

Requirements:

-AGE 21+ is a must.

-Be able to handle incoming orders/driver requests while juggling order entry

-Be organized and task oriented

-Keep clear, organized notes about phone conversations

-G Suite experience is a big plus

-Type at a minimum 30 words/minute

-Professional phone etiquette is required

-At least 1 year minimum dispatch experience (or applicable/similar experience)

Knowledge of Michigan, and it's roads, in addition to dispatch experience may get you an immediate interview

Typical starting pay; during 3 month on boarding is 15/hr based on prior experience. A review at 3 months and/or after probationary/training period is completed is standard.

Job Type: Full-time

Salary: $15.00 /hour

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Schedule:

• 12 Hour Shift
• Day shift
• Monday to Friday
• Weekends

COVID-19 considerations:We follow all state PPE Regulations

Work Location:

• One location

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Company's website:

• www.griffinsecuretransport.com

Work Remotely:

• No

Apply for this job with Griffin Secure Transport

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, dynamic, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Inside Sales & Dispatcher Manager to join our growing team of dedicated cannabis enthusiasts! We have enormous opportunity for advancement given our fast growth.

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• Responsibilities:

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 3+ years of inside sales and/or call center management experience

• Prior experience as a sales manager managing sales people and/or call center management

• Bachelor’s degree preferred but not required

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-time

$48,000.00 - $65,000.00 annual plus incentive pay and chances for salary increases during early months of employment.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Schedule:

• 10 Hour Shift
• 8 Hour Shift
• Day Shift
• Holidays
• Monday to Friday
• Night Shift

Experience:

• Dispatching: 1 year (Preferred)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Company's website:

• www.smoakland.com

Work Remotely:

• No

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Manager to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• *Upward mobility opportunity for exemplary employees.

• Responsibilities

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 3+ years of call center management experience

• Prior experience as the manager of a call center

• Bachelor’s degree preferred

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-time

$60,000.00 - $75,000.00 Annual

Job Type: Full-time

Salary: $60,000.00 to $75,000.00 /year

Experience:

• Dispatching: 1 year (Preferred)

Benefits:

• None

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift

Work Remotely:

• No

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Manager to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• *Upward mobility opportunity for exemplary employees.

• Responsibilities

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 2+ years of call center management experience

• Prior experience as the manager of a call center

• Bachelor’s degree preferred

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-timeSalary: Starting pay $25.00 Hourly Job Type: Full-time

Salary: $25.00 hourly

Work Location:

• One location

Benefits:

• None

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Overtime

Work Remotely:

• No

Job Type: Full-time

Salary: $25.00 /hour

Experience:

• supervisory: 1 year (Preferred)
• dispatching: 1 year (Preferred)
• customer service: 1 year (Preferred)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift

Work Remotely:

• No

Apply for this job with Smoakland Delivery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Manager to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• *Upward mobility opportunity for exemplary employees.

• Responsibilities

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 6+ years of call center management experience

• Prior experience as the manager or director of a call center

• Bachelor’s degree preferred

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-timeSalary: Starting pay 48-60k with potential for 65K after 90days and advancement within the company

Job Type: Full-time

Salary: $48,000.00 to $60,000.00 /year

Work Location:

• One location

Benefits:

• None

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Overtime

Work Remotely:

• No

Apply for this job with Smoakland

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Smoakland is an established, fast-growing cannabis delivery and distribution company based in Oakland, California. We’re looking for an ambitious, motivated Sales Dispatcher Representative to join our growing team of dedicated cannabis enthusiasts!

The ideal candidate is a self-starter willing to work independently and in a team setting to reach sales goals and nurture customer relationships. A strong understanding of the cannabis industry is preferred, but not necessarily required. Candidates must reside in the Oakland or surrounding areas.

• *Customer service is what separates the best from the rest.

• *Upward mobility opportunity for exemplary employees.

• -Develops and executes a personal sales strategy that reaches prospecting calls and sales goals.

• -Cultivates customer relationships and manage account needs on an individual basis

• -Maintains accurate records of all new and existing clients.

• -Assists the company in helping develop and execute long-term goals.

• -Keeping up with the cannabis industry and spread brand awareness and prospect for new clients

• Supervising day-to-day intake operations by hiring, training, coaching, and leading the dispatch/ call center team as they provide support by phone for incoming and outgoing calls in a fast paced environment

• Answering dispatcher/call center employees’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by employees

• Leading team meetings, asking questions to better understand the calls employees are receiving, educating and coaching employees regarding processes and practices, and explaining expectations to employees.

• Assisting the management team in identifying trends and establishing call center goals.

• Preparing reports and analyzing dispatch/call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.

• Taking on other tasks or projects to support management and call center operations.

Requirements:

• 6+ years of call center management experience

• Prior experience as the manager or director of a call center

• Bachelor’s degree preferred

• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.

• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

• Knowledge of management principles and familiarity with company services and policies.

• Strong coaching and leadership skills, ability to motivate employees.

• Decisiveness and attention to detail.

• Excellent computer skills

• Candidates should be detail-oriented as well as comfortable multitasking and prioritizing in a fast-paced and team-structured setting.

We provide a friendly, business casual environment with a competitive salary Job Type: Full-time

Salary: Starting pay 48-60k with potential for 65K after 90days and advancement within the company.

Job Type: Full-time

Salary: $16.00 to $56.00 /hour

Experience:

• call center: 6 years (Preferred)
• retail: 5 years (Preferred)
• sales: 5 years (Preferred)
• customer service: 6 years (Preferred)
• cash handling: 5 years (Preferred)

Additional Compensation:

• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Flexible schedule

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

Schedule:

• Monday to Friday
• Weekends required
• Holidays required
• Day shift
• Night shift
• Overtime

Apply for this job with Smoakland Delivery

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We're looking for a customer-service, detail oriented dispatcher and driver for our rapidly growing Cannabis Logistics company. The job requires time management skills, computer skills, customer service skills and is sometimes extremely high volume. Expect to wear multiple hats and learn new skills that will lead to growth opportunities internally.

Currently, the dispatch portion of the job includes:

- communicating with customers via text and phone

- assigning orders to drivers in the most efficient manner

- tracking inventory accurately and in a timely fashion

- learning the ins and outs of our POS system

- learning details of all cannabis products we carry

- helping with marketing all of our company's services

- keeping proprietary information internal

- managing drivers and other employees

- giving excellent customer service to every client we have

The driving portion of the job includes:

- cash handling

- customer service

- safe, defensive driving

- simple car maintenance (not running out of gas etc.)

For driving, the company supplies cars and pays for all gas/maintenance.

Other responsibilities may come up as time goes on, but every new responsibility comes with a pay raise. Hours are somewhat flexible but a minimum of 25 will be required.

Job Types: Full-time, Part-time

Salary: $16.00 to $22.00 /hour

Experience:

• Cannabis: 1 year (Required)

Additional Compensation:

• Bonuses
• Store Discounts

Work Location:

• One location

Benefits:

• Paid time off

Schedule:

• Weekends required
• 10 hour shift

Apply for this job with The Pottery

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.