Cannabis National Account Manager Jobs

By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.

The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.

Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.

• Listed by MG Magazine as one of the 50 best companies to work for.


• Nominated for Engadget’s “Best of CES”


• Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.

In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally. Puffco has vastly expanded our distribution to more than 51 different countries, leaving a global impression

Who Are You:

We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!

What’s The Role About:

Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This role is based out of our Los Angeles HQ and requires in office work 2-3 days per week.

Some things you will be responsible for:

• Grow existing book of business.
• Traveling up to 25% of time in multiple countries for tradeshows and business development
• Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
• Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
• Follow up with existing clients for payment, restock, and product recommendations.
• Prepare quotes and collect payments.
• Work with senior team members regarding appropriate client coverage.
• Update customer records in CRM as required.
• Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
• Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
• Handle customer complaints calmly and professionally. Report any service issues or customer support inquiries to Account Executive.
• Maintain an elevated level of service to existing accounts by timely processing of orders.
• Follow up with clients on Puffco’s backorder list when parts come back into stock.

Some qualifications and skills we need you to have:

• 2+ years' experience working in a similar role
• Proficiency in speaking and writing in Spanish and English


• Strong internal and client-facing communication skills
• Advanced troubleshooting and multi-tasking skills
• Experience working with ERP and/or CRM systems
• Experience using and multi-tasking within the Salesforce platform
• Passion for customer success and value creation
• Intermediate knowledge of Microsoft Office Suite
• Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
• Ability to function at a high level in either a team environment or independently
• Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
• A polished individual who likes a challenge and can contribute their talents to our team environment

Perks and Benefits:

• Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
• Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
• Snacks, lunches, retreats, and SO much more!

EQUAL EMPLOYMENT OPPORTUNITY

Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

**Additional information about our company can be found at www.puffco.com.

Follow us on Instagram @Puffco

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

DataOwl National Account Manager

Our Company

We are a fast-growing software company providing operational efficiency and marketing solutions to the cannabis industry. We are seeking dedicated and motivated professionals for an Account Manager role.

• Fully Remote Position
• In-person office in Scottsdale (Optional)
• Career advancement opportunities - work hard and grow rapidly into a role that is most suited for you!
• Support from everyone - Excellent exposure to all facets of our business.
• True startup - learn faster than you have ever before!
• Meet fun, positive people and clients.
• Casual attire - We wear jeans.
• Holiday parties & Team Events - Celebrate with us!
• The people - The most awesome and diverse team you'll ever meet!

Job Description

Account Managers play a key role in driving onboarding, adoption, and retention of core products/solutions by providing post-sales guidance and initiatives directly to a group of customers.

Managing a portfolio of a few hundred customers and interacting directly with customers via phone, he/she will help at-risk customers promote overall customer satisfaction, product adoption, retention, and renewals.

The role has a variable commission scheme based on product utilization, customer retention, and other key metrics.

The role will partner with Sales and Operations on account planning, provide customer health leadership, handle escalations on at-risk customers, and strategize on Customer Success Initiatives

What you'll be doing:

• Ensure that customers derive maximum value from their investment in DataOwl Solutions, utilize all their licenses, identify new opportunities, ensure renewal and collaborate with other teams to ensure growth attainment
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map DataOwl solutions and associated business benefits to address their needs
• Monitor customer usage data, health indicators, renewal dates, and growth opportunities and translate into strategies for success
• Manage and collaborate inter-departmentally to resolve at-risk Customer Escalations
• Responsibilities may include providing or scheduling activation and/or product training, conducting customer health checks, identifying opportunities to expand relationships, up-selling/cross-selling new products and requires an elevated level of influence over the customer lifecycle through renewal
• Contribute thought leadership and best practice, both internally and externally, around business transformation and end user adoption
• Conduct outbound customer calls
• Serve as primary account point of contact to address customer needs or issues by utilizing the various DataOwl tools and resources to provide prompt resolution to the customer need
• Use Hubspot to document all customer opportunities and customer activity
• Maintain Hubspot opportunities using probability definitions embedded to categorize opportunities accordingly to accurately forecast against plans and targets weekly
• Build strong relationships for business planning with the extended team
• Respond to partner and customer inquiries in a professional and prompt manner
• Build strong customer relationships for repeat business

*The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

What we're looking for:

• 2 - 4 years previous customer success, sales, and/or renewals experience in quota bearing environment
• Experience interacting with clients of all levels, in a variety of industries and across a broad geographical area
• Ability to forge strong customer relationships and insights over the phone
• Ability to prioritize, multi-task and perform effectively under pressure
• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
• Ability to link business processes with product/technical solutions
• Deep understanding of customer success principles, approaches, and considerations
• Experience with complex escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
• Knowledge of sales organizations and approaches
• Strong phone skills required
• Strong verbal and written skills required
• Experience in the software or SaaS sales or renewals environment preferred
• Program or Project Management skills are an asset

A Successful candidate will possess the following:

• Curiosity – someone who wants to learn and is naturally curious
• An elevated level of integrity
• Self-motivated and driven to high performance
• Strong problem-solving abilities
• Emotional intelligence exhibited via phone-ability to establish oneself as a trusted advisor for the customer
• A combination of education and experience may be considered
• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Experience with Hubspot or other CRM Software preferred

Additional Preferred Qualifications:

• Background needs to be in a customer-facing role including account management, customer support, product management, and sales;
• Strong empathy for customers AND passion for revenue and growth
• Excellent interpersonal skills will be needed in order to build strong relationships, particularly with field organizations and business partners, which will be critical to success.
• Relevant Bachelor’s degree preferred, but not required
• Experience in managing issues, scope, and quality while bringing areas of responsibility and tasks to completion under strict deadlines
• Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint.
• Highly skilled at multi - tasking with the ability to quickly adapt and learn.
• Ability to think outside the box as needed with an instinct for innovation
• Ability to build collaborative relationships within sales as well as sales support to facilitate the better customer experience

Compensation:

Competitive base salary with performance-based commissions

*Must be able to present reference upon request

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Paid Time Off

Schedule:

• Monday to Friday

Experience:

• account management: 2 years (Preferred)
• Sales: 2 years (Preferred)

Education:

• Bachelor's (Preferred)

Work Location:

• Fully Remote

Paid Training:

• Yes

Management:

• Team Lead

Job Duties:

• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
• Meet monthly quotas
• Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
• Implement strategies for retaining customers requesting to terminate or downgrade their account
• Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
• Other duties as requested

Company's website:

• dataowl.com

Company's Facebook page:

• facebook.com/dataowl1

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• Yes

Apply for this job with DataOwl

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The National Account Manager, Cannabis identifies sales opportunities for the Nutritional Outlook and Cannabis Science and Technology brands, print advertising, websites and/or emedia platforms, custom projects, etc.; generates revenue and closes sales to all levels of customers. Builds and maintains customer relationships and records all interactions in Salesforce.com. Distributes market information for current/potential advertisers, contributes to target research efforts and prepares reports as requested.

Location: Iselin, NJ

Responsibilities

• Contact customers, prepare presentations, and close sales opportunities
• Identify and understand customer imperatives, goals and objectives
• Develop lists of new prospects and existing accounts for contact and/or follow-up purposes
• Research customer/client needs and create integrated advertising/marketing solutions that meet their objectives
• Maintain strong industry credibility through visible attendance at trade shows and other product presentations, staying up-to-date on new developments and technologies and communicating this information to both key existing accounts and potential new accounts
• Generate direct sales from cold calling, follow-up calling and face-to-face meetings
• Utilize Salesforce.com for all client contact and scheduling and opportunities for pipeline management

Skills and Competencies:

• Bachelor’s degree from a four-year college or university
• Strong interpersonal, organizational and communication skills (both written and verbal)
• Ability to build and execute on account plans
• Forecast monthly revenue effectively to management
• Ability to manage multiple markets, client companies, contacts, proposals and priorities
• Passion to seek out, or create new business opportunities
• Must be proficient in MS office, Word and Power Point

Apply for this job with MJH Life Sciences?

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

DataOwl National Account Manager

Our Company

We are a fast-growing software company providing operational efficiency and marketing solutions to the cannabis industry. We are seeking dedicated and motivated professionals for an Account Manager role.

• Career advancement opportunities - work hard and grow rapidly into a role that is most suited for you!
• Support from everyone - Excellent exposure to all facets of our business.
• True startup - learn faster than you have ever before!
• Meet fun, positive people and clients.
• Casual attire - We wear jeans.
• Holiday parties & Team Events - Celebrate with us!
• The people - The most awesome and diverse team you'll ever meet!

Job Description

Account Managers play a key role in driving onboarding, adoption, and retention of core products/solutions by providing post-sales guidance and initiatives directly to a group of customers.

Managing a portfolio of a few hundred customers and interacting directly with customers via phone, he/she will help at-risk customers promote overall customer satisfaction, product adoption, retention, and renewals.

The role has a variable commission scheme based on product utilization, customer retention, and other key metrics.

The role will partner with Sales and Operations on account planning, provide customer health leadership, handle escalations on at-risk customers, and strategize on Customer Success Initiatives

What you'll be doing:

• Ensure that customers derive maximum value from their investment in DataOwl Solutions, utilize all their licenses, identify new opportunities, ensure renewal and collaborate with other teams to ensure growth attainment
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map DataOwl solutions and associated business benefits to address their needs
• Monitor customer usage data, health indicators, renewal dates, and growth opportunities and translate into strategies for success
• Manage and collaborate inter-departmentally to resolve at-risk Customer Escalations
• Responsibilities may include providing or scheduling activation and/or product training, conducting customer health checks, identifying opportunities to expand relationships, up-selling/cross-selling new products and requires an elevated level of influence over the customer lifecycle through renewal
• Contribute thought leadership and best practice, both internally and externally, around business transformation and end user adoption
• Conduct outbound customer calls
• Serve as primary account point of contact to address customer needs or issues by utilizing the various DataOwl tools and resources to provide prompt resolution to the customer need
• Use Hubspot to document all customer opportunities and customer activity
• Maintain Hubspot opportunities using probability definitions embedded to categorize opportunities accordingly to accurately forecast against plans and targets weekly
• Build strong relationships for business planning with the extended team
• Respond to partner and customer inquiries in a professional and prompt manner
• Build strong customer relationships for repeat business

*The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.

What we're looking for:

• 2 - 4 years previous customer success, sales, and/or renewals experience in quota bearing environment
• Experience interacting with clients of all levels, in a variety of industries and across a broad geographical area
• Ability to forge strong customer relationships and insights over the phone
• Ability to prioritize, multi-task and perform effectively under pressure
• Collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
• Ability to link business processes with product/technical solutions
• Deep understanding of customer success principles, approaches, and considerations
• Experience with complex escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
• Knowledge of sales organizations and approaches
• Strong phone skills required
• Strong verbal and written skills required
• Experience in the software or SaaS sales or renewals environment preferred
• Program or Project Management skills are an asset

A Successful candidate will possess the following:

• Curiosity – someone who wants to learn and is naturally curious
• An elevated level of integrity
• Self-motivated and driven to high performance
• Strong problem-solving abilities
• Emotional intelligence exhibited via phone-ability to establish oneself as a trusted advisor for the customer
• A combination of education and experience may be considered
• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Experience with Hubspot or other CRM Software preferred

Additional Preferred Qualifications:

• Background needs to be in a customer-facing role including account management, customer support, product management, and sales;
• Strong empathy for customers AND passion for revenue and growth
• Excellent interpersonal skills will be needed in order to build strong relationships, particularly with field organizations and business partners, which will be critical to success.
• Relevant Bachelor’s degree preferred, but not required
• Experience in managing issues, scope, and quality while bringing areas of responsibility and tasks to completion under strict deadlines
• Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint.
• Highly skilled at multi - tasking with the ability to quickly adapt and learn.
• Ability to think outside the box as needed with an instinct for innovation
• Ability to build collaborative relationships within sales as well as sales support to facilitate the better customer experience

Compensation:

Competitive base salary with performance-based commissions

*Must be able to present reference upon request

Job Type: Full-time

Salary: $40,000.00 to $60,000.00 /year

Experience:

• account management: 2 years (Preferred)
• Sales: 2 years (Preferred)

Education:

• Bachelor's (Preferred)

Additional Compensation:

• Commission

Work Location:

• One location

Paid Training:

• Yes

Job Duties:

• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained

Schedule:

• Monday to Friday

Apply for this job with DataOwl

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

KushCo Holdings is looking for high caliber sales professionals to join the National Account Manager Designate Program and participate in a stimulating and challenging learning environment.
KushCo Holdings is a publicly traded company that has successfully positioned themselves as a “one stop shop” for the cannabis market through a combination of organic growth and strategic acquisitions.
Our brands include Kush Supply Co., a dynamic sales and distribution platform that has become the nation’s largest and most respected distributor of vaporizer products, packaging, supplies, and accessories. Kush Energy, a provider of ultra-pure hydrocarbon gases and solvents to the cannabis sector. The Hybrid Creative, a premier creative design agency for cannabis and non-cannabis brands and Koleto Innovations, our research and development arm driving intellectual property development and acquisitions.

About the Role
Under the direction of the Vice President of National Sales, the National Account Manager, Designate will work to improve the company market position through increased sales of assigned National Accounts. To help ensure success, participation in our 90 program is essential. Our 90 day National Account Manager Designate program will focus learning to best prepare you for future sales leadership roles, including: building a base understanding of our go-to-market structure, market development of our products; our customers, our dynamic selling environment, our cross functional teams, and getting you ready to lead your own team. This rigorous three month training program allows you to gain first-hand knowledge of what it takes to be successful by doing and in turn prepares you for future roles, which include selling and promoting the best brands in the category, making real-time decisions in a fast-paced and fun environment. It is expected that these experiences will build a foundation of competence in the designate program that encourages accelerated growth potential within the KushCo organization.

What you will do (Essential Functions)

• Participate in our 90 day National Account, Designate Program
• In partnership with management, engage in process reviews with salespeople to maximize communications and performance
• Collect feedback, as well as, data to determine program and training effectiveness
  
• Evaluate on-boarding and training programs and make revisions as necessary
• Grow existing accounts
• Become the territory's Subject Matter Expert (SME) on compliance requirements imposed by the applicable state agencies
• Sell stock products as well as sell and consult with customers on custom orders
• Survey the industry and target specific accounts by utilizing published regulatory databases, trade journals/magazines, and other media outlets
• Ensure CRM system is updated and orders are processed
• Meet and exceed sales quotas
• Build relationships with cannabis growers, processors and dispensaries
• Love your job and work with passion so we can build something great!

Who you are (Qualifications)

• 3-5 years of progressive sales and/or sales management history
• Experience selling high volume/low price point items
  
• History of meeting and/or exceeding 7 figure quotas
• Effective verbal and written communication skills
• Professional demeanor
• Strong time management skills
• Strong attention to detail
• Experience in Excel / Word / Outlook / PowerPoint
• Experience with a CRM desired
• Familiarity with NetSuite a plus
• History of working successfully from a remote office
• Experience utilizing sales support staff effectively
• Bachelor's Degree desired
• Market & competitive analysis
• Clear understanding of product margin profiles
• Customer needs assessment
• Sales and inventory forecasting
• Positive attitude, detail and customer oriented with good multitasking and organizational ability

Apply for this job with KushCo Holdings

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.