We know of 89 jobs at Puffco as of May 2024, including roles such as Customer Service Representative, Strategic Account Manager, Account Manager, and Sales Analyst.
More than 30+ days
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally. Puffco has vastly expanded our distribution to more than 51 different countries, leaving a global impression
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This role is based out of our Los Angeles HQ and requires in office work 2-3 days per week.
Some things you will be responsible for:
- Grow existing book of business.
- Traveling up to 25% of time in multiple countries for tradeshows and business development
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team members regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquiries to Account Executive.
- Maintain an elevated level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 2+ years' experience working in a similar role
- Proficiency in speaking and writing in Spanish and English
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
The Sales Analyst will be a part of the centralized Analytics team and responsible for supporting Wholesale and Ecommerce teams with implementing analytics and reporting, administering Salesforce and Shopify, and supporting strategic sales initiatives. This role will work with the Director of Analytics and Sales Operations team to understand sales priorities and analytics needs and serve as the point of contact for sales-related system updates and deployments.
Some Things You Will Be Responsible For
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility
- Interpret data, analyze results using multiple data sources and provide insights and recommendations that the business can action to reduce any risk or maximize returns
- Function as the system administrator for Shopify, Salesforce, and sales-related IT applications
- Maintain data model and data integrity for sales-related systems, implementing safeguards and validation rules when possible
- Manage development, staging, and production environments for sales-related systems
- Analyze data and processes to understand user needs and business objectives; transform that knowledge into enhancements and new features in sales-related systems
- Support forecasting, inventory optimization, and customer satisfaction strategic initiatives through building models and reports
- Assist in implementation of ERP through developing reporting and confirming business requirements for sales team are met
Some Qualifications and Skills We Need You to Have:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience
- Minimum 2-3 years of experience working in a Sales Analyst or System Admin role
- Experience using Shopify, Salesforce, Acumatica ERP, and working with integration preferred
- Expert in Excel and Power BI (or similar data visualization tool) required
- Proven experience effectively prioritizing workload to meet deadlines and work objectives
- Strong problem solving and troubleshooting skills with experience exercising mature judgment
- Detail orientation and ability to troubleshoot issues as they arise
- Strong interpersonal, written, and oral communication skills
- Outstanding organizational skills. Ability to structure work-plans and prioritize activities on multiple simultaneous projects
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Capable performing in a fast paced, cross-functional team environment
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior-changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results depend on how deep you care to dive in.
What We’ve Accomplished:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This role is based out of our Los Angeles HQ and requires in office work 2-3 days per week.
Some things you will be responsible for:
- Grow existing book of business.
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team member regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 1+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About:
We are looking for an ambitious individual who is innovative, forward thinking, resourceful and team-player. You'll need to be passionate, motivated, and exceptionally committed to your trade. Puffco is a fast-paced entrepreneurial environment and those whose skillsets are impeccably organized and detail-oriented thrive. We here at Puffco possess these qualities and if you do too, then come join our team!
Some things you will be responsible for:
- Place weekly and/or monthly purchase orders of raw materials and finished goods as required by the forecast and the production schedule.
- Monitor status of open purchase orders to ensure on-time delivery of all materials.
- Expedite or defer orders as required based on schedule/inventory changes.
- Issue requests for quotes, evaluate supplier responses, and propose best option with respect to cost, quality, and delivery schedule.
- Maintain inventory levels of raw materials and finished goods consistent with production requirements and targeted inventory goals.
- Coordinate material flows throughout product/BOM changes, obsolescence, and the introduction of new suppliers and/or materials due to new product development.
- Work with suppliers with PO and invoice discrepancies.
- Resolve invoice issues and work closely with finance for supplier payments.
- Provide back-up support for shipping, receiving, warehousing and other duties as assigned.
- Participate in cost reduction and inventory optimization initiatives.
- Generate and maintain relevant reports as assigned.
- Maintain planning, pricing (as required), and other information for assigned items in ERP system or equivalent.
- Assist in implementing new tools and systems.
Some qualifications and skills we need you to have:
- Bachelor’s degree with 2+ years of relevant experience.
- Experience working with third party manufacturers in Asia (Must Have).
- Consumer electronics experience is highly desired.
- Experience in high-volume, high product-mix manufacturing environment is a plus.
- Sense of urgency & attention to detail.
- Good organization, communication and follow-up skills.
- Experience in MS Office (Intermediate)
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Analyze end-to-end ecommerce opportunities for improvement
- Monitor ecommerce daily, weekly, and monthly KPI/SLAs ensuring our 3PL partner is maintaining Puffco's expectations
- Provide updates regarding us to customer service team
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
- Receiving, processing, labeling, and storing incoming stock
- Help organizing the warehouse space
- Preparing, packing, and shipping orders
- Recording exact arrival and departure times for shipments
- Counting stock and keeping inventory records
- Position is in person on site Monday - Friday
Some qualifications and skills we need you to have:
- BA/BS degree or 2-4 years equivalent experience
- 1-2 years’ experience with working with 3PL & warehouse activities
- Proficiency in MS Office primary Excel, and database management
- Knowledge of inventory management and logistics elements
- Strong organizational and time management skills
- Excellent communication skills
- Customer service skills
- Strong attention to detail
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off.
Amazing pet-friendly office in LA Center Studios with a fun, casual, and comfortable work environment.
Fully stocked kitchen, weekly in-office activities, team enrichment events, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Create ASNs, docs, & reports for incoming inventory & transfers
- Work with 3PL partners to determine root cause/corrective action plans
- Analyze cost from Freight Forwarders to determine best cost saving scenario
- Monitor inventory levels to make sure we are not out of stock
- Provide weekly and monthly inventory reports to reconcile & balance inventory levels reports
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
- Position is in person on site Monday - Friday
Some qualifications and skills we need you to have:
- BA/BS degree or 2-4 years equivalent experience
- 1-2 years’ experience with working with 3PL & freight forwarders
- Ability to analyze data and make determinations to proactively identify business opportunities
- Ability to multitask
- Strong organization and communication skills
- Excellent written and interpersonal skills
- Excellent Customer Service
- Strong data entry skills and attention to detail
- Exceptional analytical thinking, problem-solving, and organizational skills
- Able to prioritize work, delegate, and meet deadlines
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Analyze end-to-end ecommerce opportunities for improvement
- Monitor ecommerce daily, weekly, and monthly KPI/SLAs ensuring our 3PL partner is maintaining Puffco's expectations
- Provide updates regarding us to customer service team
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
- Receiving, processing, labeling, and storing incoming stock
- Help organizing the warehouse space
- Preparing, packing, and shipping orders
- Recording exact arrival and departure times for shipments
- Counting stock and keeping inventory records
- Position is in person on site Monday - Friday
Some qualifications and skills we need you to have:
- BA/BS degree or 2-4 years equivalent experience
- 1-2 years’ experience with working with 3PL & warehouse activities
- Proficiency in MS Office primary Excel, and database management
- Knowledge of inventory management and logistics elements
- Strong organizational and time management skills
- Excellent communication skills
- Customer service skills
- Strong attention to detail
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off.
Amazing pet-friendly office in LA Center Studios with a fun, casual, and comfortable work environment.
Fully stocked kitchen, weekly in-office activities, team enrichment events, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
The Sales Analyst will be a part of the centralized Analytics team and responsible for supporting Wholesale and Ecommerce teams with implementing analytics and reporting, administering Salesforce and Shopify, and supporting strategic sales initiatives. This role will work with the Director of Analytics and Sales Operations team to understand sales priorities and analytics needs and serve as the point of contact for sales-related system updates and deployments.
Some Things You Will Be Responsible For
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility
- Interpret data, analyze results using multiple data sources and provide insights and recommendations that the business can action to reduce any risk or maximize returns
- Function as the system administrator for Shopify, Salesforce, and sales-related IT applications
- Maintain data model and data integrity for sales-related systems, implementing safeguards and validation rules when possible
- Manage development, staging, and production environments for sales-related systems
- Analyze data and processes to understand user needs and business objectives; transform that knowledge into enhancements and new features in sales-related systems
- Support forecasting, inventory optimization, and customer satisfaction strategic initiatives through building models and reports
- Assist in implementation of ERP through developing reporting and confirming business requirements for sales team are met
Some Qualifications and Skills We Need You to Have:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience
- Minimum 2-3 years of experience working in a Sales Analyst or System Admin role
- Experience using Shopify, Salesforce, Acumatica ERP, and working with integration preferred
- Expert in Excel and Power BI (or similar data visualization tool) required
- Proven experience effectively prioritizing workload to meet deadlines and work objectives
- Strong problem solving and troubleshooting skills with experience exercising mature judgment
- Detail orientation and ability to troubleshoot issues as they arise
- Strong interpersonal, written, and oral communication skills
- Outstanding organizational skills. Ability to structure work-plans and prioritize activities on multiple simultaneous projects
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Capable performing in a fast paced, cross-functional team environment
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: We are looking for a problem solver who is naturally curious to fill a newly created Supply Chain Program Manager role. We are looking for someone who is passionate about the product development process and equally excited to help Puffco develop and bring the best products to our customers. This role will be highly cross-functional, working with our engineering, product, quality and supply chain teams to ensure that our products are exceeding our community’s expectations. As an individual contributor you will be responsible for managing cross functional teams and projects. This role may have direct reports in the future. The Supply Chain Program Manager will leverage their extensive knowledge of supply chain management and product hardware development to support sustaining program initiatives. The ideal candidate should exhibit competencies of risk management, ability to schedule, organize and follow up with tasks.
This role requires some after-hours work to support working with Puffco’s global team. This role will work a hybrid schedule in our LA based HQ!
Some things you will be responsible for:
- Creating schedules and milestone tracking.
- Coordinating and assigning tasks to the Product Management, Quality, Crea Operations Team
Some qualifications and skills we need you to have:
- 3+ prior experience working in supply chain management.
- 3+ prior experience working in product hardware development. Consumer electronics experience is highly desired.
- Experience working with third party manufacturers in Asia
- Sense of urgency & attention to detail.
- Good organization, communication and follow-up skills.
- Flexible and reliable.
- Think outside the box, not always black and white, be flexible, get your point across to a greater audience
Nice to have:
- Project management background and certifications a plus.
- Experience with Arena is a plus.
- Experience in high-volume, high product-mix manufacturing environment is a plus.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Sales Support Associate. This candidate will support the Sales and Sales Operations teams. You will utilize your extraordinary analytical and communication skills to problem-solve and assist the Account Managers.
Our Sales Support Associate Sales support associates interact with clients, sales staff and others regularly so you will need good customer service and interpersonal skills. You will be responsible for assisting our existing customer base and pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This position reports to the Sales Operations Manager. This is an Entry Level position, but 2+ years work experience preferred.
This position is based in our Los Angeles office.
Some Things You Will Be Responsible For
- Providing notes from weekly sales meetings to the team
- Assisting Account Managers with tracking sales leads
- Providing wholesale customer service assistance
- Owning industry and seeding orders, incentives/sales contests, & customer tax IDs/seller’s permits
- Maintaining Account Managers’ stipend usage
- Revamping and maintaining the marketing item reorder process
- Creating customer orders during key selling periods
- Scheduling and following up on interviews
- Ad hoc reporting
Some Qualifications and Skills We Need You to Have
- 2+ years of experience working in a similar role
- Strong internal communication skills
- Advanced troubleshooting and multi-tasking skills
- Ability to perform in a fast-paced, cross-functional environment
- A collaborative individual that is comfortable working in a team, but also ability to work independently
- Strong time management and organization skills with a passion for personal growth and development
- Knowledge of Microsoft Office Suite
- Experience working with Salesforce, ERP and/or CRM systems
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco’s products and brand are adored by consumers and critics alike and have won numerous industry, technology, and creative awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
We are looking for a gifted storyteller and creator who seeks to create original content with the goal of standing out from the crowd.
This role is specifically focused on ideating, developing, and producing innovative, effective, and engaging video content that specifically lives on the Instagram Reels and other short form platforms. The content you produce will amplify key messages and align with business priorities to drive awareness around Puffco’s product offerings and elevate the Puffco brand and community culture surrounding it. Your work will also stand alone as a piece that entertains, informs, or provokes thought. We want to create things people will enjoy that also help elevate the brand.
Major Responsibilities:
- Build, produce, and edit short form product content for Puffco’s CEO & brand social media channels, with a primary focus on Instagram Reels and YouTube Shorts
- Collaborate with marketing, communications, and other creative leads (cultural strategists, writers, other video producers, designers) to develop innovative, cut-through content that is optimized for short form social distribution and consumption while simultaneously monitoring how stories unfold across multiple channels and touchpoints
- Quickly generate video concepts and execute (film & edit) what has been agreed upon
- Analyze the performance of social content and optimize for future execution
- Find opportunities and emerging trends to participate in, when it makes sense for Puffco and pitch new content ideas, styles, and strategies.
- Be a go-to guide of contemporary short form trends on Instagram, TikTok, YouTube etc, creating and analyzing what would work for our products and bring value and entertainment to our community
- Support the organization of a well-detailed and organized publishing social media calendar
- LA-based, availability to attend photo and video shoots to help style and work with the creative team, potential travel required
Requirements:
- 2-4 years' experience with social content creation
- Proficiency on all social platforms (TikTok, Instagram, YouTube, Facebook, etc.) and understand the trends and nuances of how to create content for each channel
- Experience in product photography, video production, and video editing
- Interest and/or knowledge in Cannabis Culture
- Proven storytelling ability in writing conceptual pieces that seek to add value.
- Demonstrable social networking experience and social analytics tools knowledge
- Knowledge of online marketing and a good understanding of major marketing channels
- Positive attitude, detail, and customer-oriented with good multitasking and organizational ability
Preferable Candidate
- BFA
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Work with 3PL partners to determine root cause/corrective action plans on ecommerce issues that arise
- Analyze end-to-end ecommerce opportunities for improvement
- Monitor ecommerce daily, weekly, and monthly KPI/SLAs ensuring our 3PL partner is maintaining Puffco's expectations
- Provide updates regarding us to customer service team
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
- Receiving, processing, labeling, and storing incoming stock
- Help organizing the warehouse space
- Preparing, packing, and shipping orders
- Recording exact arrival and departure times for shipments
- Counting stock and keeping inventory records
- Position is in person on site Monday - Friday
Some qualifications and skills we need you to have:
- BA/BS degree or 2-4 years equivalent experience
- 1-2 years’ experience with working with 3PL & warehouse activities
- Proficiency in MS Office primary Excel, and database management
- Knowledge of inventory management and logistics elements
- Strong organizational and time management skills
- Excellent communication skills
- Customer service skills
- Strong attention to detail
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off.
Amazing pet-friendly office in LA Center Studios with a fun, casual, and comfortable work environment.
Fully stocked kitchen, weekly in-office activities, team enrichment events, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Create ASNs, docs, & reports for incoming inventory & transfers
- Work with 3PL partners to determine root cause/corrective action plans
- Analyze cost from Freight Forwarders to determine best cost saving scenario
- Monitor inventory levels to make sure we are not out of stock
- Provide weekly and monthly inventory reports to reconcile & balance inventory levels reports
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
- Position is in person on site Monday - Friday
Some qualifications and skills we need you to have:
- BA/BS degree or 2-4 years equivalent experience
- 1-2 years’ experience with working with 3PL & freight forwarders
- Ability to analyze data and make determinations to proactively identify business opportunities
- Ability to multitask
- Strong organization and communication skills
- Excellent written and interpersonal skills
- Excellent Customer Service
- Strong data entry skills and attention to detail
- Exceptional analytical thinking, problem-solving, and organizational skills
- Able to prioritize work, delegate, and meet deadlines
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
We are looking for an enthusiastic Communications Manager to increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
This role requires a true team player who is curious, insightful, creative, and can translate their abilities into successful storytelling around the Puffco brand and its constructs including new product launches, cannabis education, thought leadership, and innovation happening throughout the company.
Seeking someone highly organized, with excellent interpersonal relations who is hands-on and can act both independently and collectively to achieve the team’s desired goals. This position will report to the Director of Communications.
Some things you will be responsible for:
- Marketing Communications
- Assist in the development and execution of all external communications for Puffco’s product launches, events, partnerships, and brand initiatives.
- Collaborate closely with cross-functional partners (Brand/Product, Creative, Sales, Events, and Legal) on coordinated campaigns, events, and product launches.
- Manage the relationship with Puffco’s external PR agency to increase Puffco brand awareness and thought leader profiles in digital media and print, including overseeing company-wide media opportunities.
- Regularly generate story ideas that positively portray the Puffco organization and our work with the goal of raising awareness, generating interest, elevating the Puffco brand image and creating overall demand for Puffco products.
- Analyze and vet all incoming press opportunities for alignment with broader strategic positioning efforts, as well as reputation and risk management considerations.
- Maintain Puffco’s Communications Toolkit, including the Communications calendar, media database, company assets, press kit, messaging and more.
- Measure and report on announcements, campaigns, and overall brand coverage.
- Social & Content
- Manage the content editorial calendar and liaise with leaders across the company to strategize, develop and implement PR, social and content programs to build and expand Puffco’s brand and reputation across different audiences.
- Collaborate on the ideation and execution of social media campaigns to support announcements, initiatives, and campaigns, and increase channel growth and engagement owned channels, as well as a relevant Influencer communication strategy
- Schedule, publish, and manage social content across Puffco’s channels, as needed
- Share ongoing strategic recommendations on social platforms and updates based on trends in social listening, the competitive landscape, platform updates, etc.
- Oversee quality and accuracy of social & digital copy including all creative copy, website assets, and branded content
- Maintain a steady cadence of content outside of major launches, with a focus on Puffco products, educational campaigns, and thought leadership.
- Team
- Maintains procedures that produce effective and consistent internal communications to streamline requests and receipt of information and data from other departments within the company.
- Works closely with Director of Communications.
Some qualifications and skills we need you to have:
- Minimum 5 years of experience in PR or Communications.
- Experience working in the cannabis industry is preferred but not required; passion for cannabis and a love for the industry is key.
- Proven track record of securing coverage and working with journalists.
- Exceptional verbal and written communication skills.
- Ability to work on big strategic plans as well as day-to-day tasks.
- Ability to think both creatively and strategically.
- Exemplary media relations, writing, and communication skills; experience working with content creators/influencers is a plus.
- Ability to run PR campaigns that deliver measurable results and meet objectives.
- Deadline-oriented, curious, with excellent follow-up and reporting skills.
- A positive demeanor and the flexibility to operate in an environment with multiple deadlines and changing demands.
- Understanding of social media.
- A self-starter: able to take initiative and proactively problem solve.
- Ability to handle confidential and sensitive information.
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet-friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About:
We are looking for an ambitious individual who is innovative, forward thinking, resourceful and team-player. You'll need to be passionate, motivated, and exceptionally committed to your trade. Puffco is a fast-paced entrepreneurial environment and those whose skillsets are impeccably organized and detail-oriented thrive. We here at Puffco possess these qualities and if you do too, then come join our team!
Some things you will be responsible for:
- Place weekly and/or monthly purchase orders of raw materials and finished goods as required by the forecast and the production schedule.
- Monitor status of open purchase orders to ensure on-time delivery of all materials.
- Expedite or defer orders as required based on schedule/inventory changes.
- Issue requests for quotes, evaluate supplier responses, and propose best option with respect to cost, quality, and delivery schedule.
- Maintain inventory levels of raw materials and finished goods consistent with production requirements and targeted inventory goals.
- Coordinate material flows throughout product/BOM changes, obsolescence, and the introduction of new suppliers and/or materials due to new product development.
- Work with suppliers with PO and invoice discrepancies.
- Resolve invoice issues and work closely with finance for supplier payments.
- Provide back-up support for shipping, receiving, warehousing and other duties as assigned.
- Participate in cost reduction and inventory optimization initiatives.
- Generate and maintain relevant reports as assigned.
- Maintain planning, pricing (as required), and other information for assigned items in ERP system or equivalent.
- Assist in implementing new tools and systems.
Some qualifications and skills we need you to have:
- Bachelor’s degree with 2+ years of relevant experience.
- Experience working with third party manufacturers in Asia (Must Have).
- Consumer electronics experience is highly desired.
- Experience in high-volume, high product-mix manufacturing environment is a plus.
- Sense of urgency & attention to detail.
- Good organization, communication and follow-up skills.
- Experience in MS Office (Intermediate)
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
The Sales Analyst will be a part of the centralized Analytics team and responsible for supporting Wholesale and Ecommerce teams with implementing analytics and reporting, administering Salesforce and Shopify, and supporting strategic sales initiatives. This role will work with the Director of Analytics and Sales Operations team to understand sales priorities and analytics needs and serve as the point of contact for sales-related system updates and deployments.
Some Things You Will Be Responsible For
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility
- Interpret data, analyze results using multiple data sources and provide insights and recommendations that the business can action to reduce any risk or maximize returns
- Function as the system administrator for Shopify, Salesforce, and sales-related IT applications
- Maintain data model and data integrity for sales-related systems, implementing safeguards and validation rules when possible
- Manage development, staging, and production environments for sales-related systems
- Analyze data and processes to understand user needs and business objectives; transform that knowledge into enhancements and new features in sales-related systems
- Support forecasting, inventory optimization, and customer satisfaction strategic initiatives through building models and reports
- Assist in implementation of ERP through developing reporting and confirming business requirements for sales team are met
Some Qualifications and Skills We Need You to Have:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience
- Minimum 2-3 years of experience working in a Sales Analyst or System Admin role
- Experience using Shopify, Salesforce, Acumatica ERP, and working with integration preferred
- Expert in Excel and Power BI (or similar data visualization tool) required
- Proven experience effectively prioritizing workload to meet deadlines and work objectives
- Strong problem solving and troubleshooting skills with experience exercising mature judgment
- Detail orientation and ability to troubleshoot issues as they arise
- Strong interpersonal, written, and oral communication skills
- Outstanding organizational skills. Ability to structure work-plans and prioritize activities on multiple simultaneous projects
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Capable performing in a fast paced, cross-functional team environment
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Sales Support Associate. This candidate will support the Sales and Sales Operations teams. You will utilize your extraordinary analytical and communication skills to problem-solve and assist the Account Managers.
Our Sales Support Associate Sales support associates interact with clients, sales staff and others regularly so you will need good customer service and interpersonal skills. You will be responsible for assisting our existing customer base and pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This position reports to the Sales Operations Manager. This is an Entry Level position, but 2+ years work experience preferred.
This position is based in our Los Angeles office.
Some Things You Will Be Responsible For
- Providing notes from weekly sales meetings to the team
- Assisting Account Managers with tracking sales leads
- Providing wholesale customer service assistance
- Owning industry and seeding orders, incentives/sales contests, & customer tax IDs/seller’s permits
- Maintaining Account Managers’ stipend usage
- Revamping and maintaining the marketing item reorder process
- Creating customer orders during key selling periods
- Scheduling and following up on interviews
- Ad hoc reporting
Some Qualifications and Skills We Need You to Have
- 2+ years of experience working in a similar role
- Strong internal communication skills
- Advanced troubleshooting and multi-tasking skills
- Ability to perform in a fast-paced, cross-functional environment
- A collaborative individual that is comfortable working in a team, but also ability to work independently
- Strong time management and organization skills with a passion for personal growth and development
- Knowledge of Microsoft Office Suite
- Experience working with Salesforce, ERP and/or CRM systems
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Create ASNs, docs, & reports for incoming inventory & transfers
- Work with 3PL partners to determine root cause/corrective action plans
- Analyze cost from Freight Forwarders to determine best cost saving scenario
- Monitor inventory levels to make sure we are not out of stock
- Provide weekly and monthly inventory reports to reconcile & balance inventory levels reports
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
Some qualifications and skills we need you to have:
- BA/BS degree or equivalent experience
- 1-2 years’ experience with working with 3PL & freight forwarders
- Ability to analyze data and make determinations to proactively identify business opportunities
- Ability to multitask
- Strong organization and communication skills
- Excellent written and interpersonal skills
- Excellent Customer Service
- Strong data entry skills and attention to detail
- Exceptional analytical thinking, problem-solving, and organizational skills
- Able to prioritize work, delegate, and meet deadlines
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
The Copywriter will help Puffco continue to build its brand and community, explaining complex technical concepts simply. We’re looking for an addition to our growing team who can build copy that goes beyond the specs to represent the value of our products to our customers.
The Senior Copywriter will play an integral part in leveling up the creative output. This role requires a true team player who is curious, insightful, creative, and can translate their abilities into successful storytelling around the Puffco brand. This position will report to the Director of Communications.
Some things you will be responsible for:
- Create on-brand copy for marketing assets including, but not limited to: marketing emails, social media, SMS, and website.
- Write for branded communications including ads, emails, events collateral, landing pages, video scripts, product marketing materials and more.
- Craft technical, high-quality copy for product packaging.
- Shape language and tone used in sales emails, banners, brochures and other sales materials.
- Work as part of a cross-functional team to develop engaging and compelling creative ideas, concepts, stories and copy/content to achieve our marketing goals across different media.
- Write regular SEO-optimized blog posts and update/rework older blogs.
- Contribute ideas for content to be used on digital and social channels.
- Work with our internal creative team to develop copy for our product and campaign launches.
- Occasionally work with product and research teams on copy related to their projects.
- Edit and proofread writing of materials as needed.
- Maintain the highest standards for all copy, exercise quality control and ensure it adheres to our brand voice.
- Drive consistency and accuracy in written grammar, nomenclature, and formatting.
- Maintain timelines tied to content and launch calendar, managing multiple initiatives simultaneously.
Some qualifications and skills we need you to have:
- 5-7+ years of technology and/or creative copywriting experience, cannabis experience a plus.
- A reliable self-starter who can handle multiple projects with minimal oversight.
- Ability to flex brand tone when applicable; you need to be able to adapt your voice to each project with extreme ease.
- Experience working independently and with a team on multiple projects to meet tight deadlines.
- Excellent oral and written communication skills as well as excellent interpersonal skills and the ability to interact with people at all levels.
- Knowledge of basic SEO principles and how to incorporate them into compelling words for humans.
- Experience across creative expression and production: traditional, digital, social, experiential, product, and ideas that drive awareness.
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet-friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Sr. Test and Quality Manager (Hardware Consumer Electronics)
Puffco
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s the Role About:
As the Test & Quality Manager, you’ll always put the customer first and try to replicate the real-world environment to see and use our products from the customer perspective. You’ll be responsible for driving the quality and testing strategy for our organization, including manual testing and automation. Understanding how products are assembled and disassembled, identification of best in breed tools, implementation of best practices, and driving collaboration across departments makes you excited – you want to be part of every piece of the process. You are a self-starter, a strong team player, and you’re ready to work collaboratively to help improve the way we do things in a really short period of time. If this sounds like you, check out the rest...
Some qualifications and skills we need you to have:
- Owning and driving the quality and testing activities from early concepting through the whole lifecycle of the product.
- Help setting customer return failure targets during the product concepting phase and managing the key quality and test activities to make this target achievable
- Help to define and present the quality and testing activities during the product development milestone reviews
- Oversee root cause analysis of field failures and implement action plans to reduce failures for future production
- Be an ambassador for creating a continuous improvement organization by systematically collecting our testing results, field failures and the past lessons learned and inject the knowhow back to our organization
- Drive regulatory issues and certification for our products with help from our regulatory consultant
- Work with suppliers to improve and/or develop manufacturing and test processes for existing/new products
- Monitoring of supplier’s production and verification processes and assisting product design changes to improve the reliability of the organization’s products(propose to remove)
- Conduct quality audits throughout the lifecycle of product development to ensure product requirements are consistently achieved (Out-of-box Audits, Early Warning Programs)
- Assist in Design for Manufacturability and Design for repairability (Quality) studies throughout the lifecycle of the organization’s products (propose to remove)
- Develop and refine the technical and environmental requirements, product test specifications, and verification fixtures to ensure quality objectives can be met
- Act as technical liaison for validating new product components
- Collect pilot production feedback from internal/external test groups, identifying improvement areas, and assess areas of risk and severity of the issues in collaboration with other departments on the Product team
Required Qualifications:
- 8+ Years in Product Manager/Quality Management and/or Testing
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously
- Ability to prioritize tasks systematically with proper accompanying documentation
- Experience working with cross-functional, global teams and willing to participate in conference calls during non-standard working hours, as needed
- Self-starter and ability to work independently. Experience in consumer electronics
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality
Some qualifications and skills that are nice to have:
- Six Sigma certification (Green Belt, Black Belt, etc.)
- Experience working with Asian suppliers
- Experience in any of the following software tools: Arena, Asana, Sharepoint
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
We are looking for an enthusiastic Communications Manager to increase awareness and develop an enviable corporate image by developing and executing effective communication and media relations programs.
This role requires a true team player who is curious, insightful, creative, and can translate their abilities into successful storytelling around the Puffco brand and its constructs including new product launches, cannabis education, thought leadership, and innovation happening throughout the company.
Seeking someone highly organized, with excellent interpersonal relations who is hands-on and can act both independently and collectively to achieve the team’s desired goals. This position will report to the Director of Communications.
Some things you will be responsible for:
- Marketing Communications
- Assist in the development and execution of all external communications for Puffco’s product launches, events, partnerships, and brand initiatives.
- Collaborate closely with cross-functional partners (Brand/Product, Creative, Sales, Events, and Legal) on coordinated campaigns, events, and product launches.
- Manage the relationship with Puffco’s external PR agency to increase Puffco brand awareness and thought leader profiles in digital media and print, including overseeing company-wide media opportunities.
- Regularly generate story ideas that positively portray the Puffco organization and our work with the goal of raising awareness, generating interest, elevating the Puffco brand image and creating overall demand for Puffco products.
- Analyze and vet all incoming press opportunities for alignment with broader strategic positioning efforts, as well as reputation and risk management considerations.
- Maintain Puffco’s Communications Toolkit, including the Communications calendar, media database, company assets, press kit, messaging and more.
- Measure and report on announcements, campaigns, and overall brand coverage.
- Social & Content
- Manage the content editorial calendar and liaise with leaders across the company to strategize, develop and implement PR, social and content programs to build and expand Puffco’s brand and reputation across different audiences.
- Collaborate on the ideation and execution of social media campaigns to support announcements, initiatives, and campaigns, and increase channel growth and engagement owned channels, as well as a relevant Influencer communication strategy
- Schedule, publish, and manage social content across Puffco’s channels, as needed
- Share ongoing strategic recommendations on social platforms and updates based on trends in social listening, the competitive landscape, platform updates, etc.
- Oversee quality and accuracy of social & digital copy including all creative copy, website assets, and branded content
- Maintain a steady cadence of content outside of major launches, with a focus on Puffco products, educational campaigns, and thought leadership.
- Team
- Maintains procedures that produce effective and consistent internal communications to streamline requests and receipt of information and data from other departments within the company.
- Works closely with Director of Communications.
Some qualifications and skills we need you to have:
- Minimum 5 years of experience in PR or Communications.
- Experience working in the cannabis industry is preferred but not required; passion for cannabis and a love for the industry is key.
- Proven track record of securing coverage and working with journalists.
- Exceptional verbal and written communication skills.
- Ability to work on big strategic plans as well as day-to-day tasks.
- Ability to think both creatively and strategically.
- Exemplary media relations, writing, and communication skills; experience working with content creators/influencers is a plus.
- Ability to run PR campaigns that deliver measurable results and meet objectives.
- Deadline-oriented, curious, with excellent follow-up and reporting skills.
- A positive demeanor and the flexibility to operate in an environment with multiple deadlines and changing demands.
- Understanding of social media.
- A self-starter: able to take initiative and proactively problem solve.
- Ability to handle confidential and sensitive information.
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet-friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
The Sales Analyst will be a part of the centralized Analytics team and responsible for supporting Wholesale and Ecommerce teams with implementing analytics and reporting, administering Salesforce and Shopify, and supporting strategic sales initiatives. This role will work with the Director of Analytics and Sales Operations team to understand sales priorities and analytics needs and serve as the point of contact for sales-related system updates and deployments.
Some Things You Will Be Responsible For
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility
- Interpret data, analyze results using multiple data sources and provide insights and recommendations that the business can action to reduce any risk or maximize returns
- Function as the system administrator for Shopify, Salesforce, and sales-related IT applications
- Maintain data model and data integrity for sales-related systems, implementing safeguards and validation rules when possible
- Manage development, staging, and production environments for sales-related systems
- Analyze data and processes to understand user needs and business objectives; transform that knowledge into enhancements and new features in sales-related systems
- Support forecasting, inventory optimization, and customer satisfaction strategic initiatives through building models and reports
- Assist in implementation of ERP through developing reporting and confirming business requirements for sales team are met
Some Qualifications and Skills We Need You to Have:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience
- Minimum 2-3 years of experience working in a Sales Analyst or System Admin role
- Experience using Shopify, Salesforce, Acumatica ERP, and working with integration preferred
- Expert in Excel and Power BI (or similar data visualization tool) required
- Proven experience effectively prioritizing workload to meet deadlines and work objectives
- Strong problem solving and troubleshooting skills with experience exercising mature judgment
- Detail orientation and ability to troubleshoot issues as they arise
- Strong interpersonal, written, and oral communication skills
- Outstanding organizational skills. Ability to structure work-plans and prioritize activities on multiple simultaneous projects
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Capable performing in a fast paced, cross-functional team environment
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Sales Support Associate. This candidate will support the Sales and Sales Operations teams. You will utilize your extraordinary analytical and communication skills to problem-solve and assist the Account Managers.
Our Sales Support Associate Sales support associates interact with clients, sales staff and others regularly so you will need good customer service and interpersonal skills. You will be responsible for assisting our existing customer base and pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner. This position reports to the Sales Operations Manager. This is an Entry Level position, but 2+ years work experience preferred.
This position is based in our Los Angeles office.
Some Things You Will Be Responsible For
- Providing notes from weekly sales meetings to the team
- Assisting Account Managers with tracking sales leads
- Providing wholesale customer service assistance
- Owning industry and seeding orders, incentives/sales contests, & customer tax IDs/seller’s permits
- Maintaining Account Managers’ stipend usage
- Revamping and maintaining the marketing item reorder process
- Creating customer orders during key selling periods
- Scheduling and following up on interviews
- Ad hoc reporting
Some Qualifications and Skills We Need You to Have
- 2+ years of experience working in a similar role
- Strong internal communication skills
- Advanced troubleshooting and multi-tasking skills
- Ability to perform in a fast-paced, cross-functional environment
- A collaborative individual that is comfortable working in a team, but also ability to work independently
- Strong time management and organization skills with a passion for personal growth and development
- Knowledge of Microsoft Office Suite
- Experience working with Salesforce, ERP and/or CRM systems
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
- This position acts as primary communication & operations liaison between sales and our 3PL warehouse, and customer service teams to achieve sales goals & maximize profitability for the Puffco.com business while achieving consumer excellence
- Create ASNs, docs, & reports for incoming inventory & transfers
- Work with 3PL partners to determine root cause/corrective action plans
- Analyze cost from Freight Forwarders to determine best cost saving scenarioMonitor inventory levels to make sure we are not out of stock
- Provide weekly and monthly inventory reports to reconcile & balance inventory levels reports
- Create, maintain partnerships with 3PL teams to focus on achieving consumer excellence
Some qualifications and skills we need you to have:
- BA/BS degree or equivalent experience
- 1-2 years’ experience with working with 3PL & freight forwarders
- Ability to analyze data and make determinations to proactively identify business opportunities
- Ability to multitask
- Strong organization and communication skills
- Excellent written and interpersonal skills
- Excellent Customer Service
- Strong data entry skills and attention to detail
- Exceptional analytical thinking, problem-solving, and organizational skills
- Able to prioritize work, delegate, and meet deadlines
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Brand Specialist who is committed to increasing brand awareness and sales support by establishing and nurturing relationships with store associates at retail locations, ensuring our brand is well represented in stores (in stock, organized, premium placement, menu placement, pricing, retail incentives), educating associates on our brand and products, gaining display space, communicating opportunities to HQ partners, hosting trade events, trainings and consumer interactions, and identifying potential new partners within your region.
Some things you will be responsible for:
- Store Visits:
- Build and maintain strategic relationships and partnerships to continue brand loyalty and increase awareness and sales within retail.
- Scheduling and attending a minimum of 20 location sites/meetings per week within designated territory.
- Provide detailed event reports to the Head of Field Marketing, assigned account manager and Retail Marketing Manager on consumer interactions, product feedback, interest, and status of Puffco presence in store (stock on shelves, display locations, etc.)
- Gather field market insights and competitive intelligence to team o Assist with warranty process when needed o Create staff incentives and retail sales promotions and handle fulfillment.
- Education:
- Educate the associates on concentrates (uses, benefits, etc...), brand, and Puffco portfolio (including who to sell each product to).
- Become the subject matter expert on Puffco portfolio o Schedule a minimum of 50 staff trainings or patient demos per month.
- In-store Presentation:
- Displays:
- Create unique customer experiences to increase brand awareness and product education.
- Retail Display Units
- Merchandising and Placement:
- Ensure placement of the brand and product is optimized.
- Aim to get secondary placement at or near the Hash counter.
- In-stocks:
- Ensure the retail location is in-stock on all products both on shelf and in the backroom.
- Ensure our product is clean and organized.
- Displays:
- Product Demos/Trade Events
- Coordinate and manage scheduling demos/events 4 times per month per location.
- Promoting events on social media and in-store o Communicate with the sales management, assigned Account Manager, and the marketing department to conceptualize events presentation and customer acquisition strategies.
- Participate in trade shows as necessary.
- New Business:
- Assist AM identifying new business opportunities in the market.
Some qualifications and skills we need you to have:
- 2+ years' experience in a similar role.
- Must meet the legal age requirements to work in cannabis (21+).
- Strong internal and client-facing communication skills.
- Advanced troubleshooting and multi-tasking skills.
- A relationship builder, excited by the opportunity to partner with our customers and consumers.
- Lives in-market.
- Reliable transportation and a valid drivers license.
- A results-oriented self-starter with a passion for customer success and value creation.
- Intermediate knowledge of Microsoft Office Suite and salesforce.
- Must be able to perform the physical demands of job which include setting up booth and displays, loading/unloading, as well as transporting and lifting up to 50lbs of merchandise and product.
- Must have the ability to travel as needed.
- Weekend and night availability is a must.
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes.
- Ability to function at a high level in either a team environment or independently.
- The ability to positively engage the public, representing the brand in a highly positive manner.
- Maintain a positive image of the brand at all times.
- A polished individual who likes a challenge and can contribute their talents to our team environment.
- Intermediate knowledge of Microsoft Excel, Word, Office Suite, and Outlook.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s the Role About:
As the Test & Quality Manager, you’ll always put the customer first and try to replicate the real-world environment to see and use our products from the customer perspective. You’ll be responsible for driving the quality and testing strategy for our organization, including manual testing and automation. Understanding how products are assembled and disassembled, identification of best in breed tools, implementation of best practices, and driving collaboration across departments makes you excited – you want to be part of every piece of the process. You are a self-starter, a strong team player, and you’re ready to work collaboratively to help improve the way we do things in a really short period of time. If this sounds like you, check out the rest...
Some qualifications and skills we need you to have:
- Owning and driving the quality and testing activities from early concepting through the whole lifecycle of the product.
- Help setting customer return failure targets during the product concepting phase and managing the key quality and test activities to make this target achievable
- Help to define and present the quality and testing activities during the product development milestone reviews
- Oversee root cause analysis of field failures and implement action plans to reduce failures for future production
- Be an ambassador for creating a continuous improvement organization by systematically collecting our testing results, field failures and the past lessons learned and inject the knowhow back to our organization
- Drive regulatory issues and certification for our products with help from our regulatory consultant
- Work with suppliers to improve and/or develop manufacturing and test processes for existing/new products
- Monitoring of supplier’s production and verification processes and assisting product design changes to improve the reliability of the organization’s products(propose to remove)
- Conduct quality audits throughout the lifecycle of product development to ensure product requirements are consistently achieved (Out-of-box Audits, Early Warning Programs)
- Assist in Design for Manufacturability and Design for repairability (Quality) studies throughout the lifecycle of the organization’s products (propose to remove)
- Develop and refine the technical and environmental requirements, product test specifications, and verification fixtures to ensure quality objectives can be met
- Act as technical liaison for validating new product components
- Collect pilot production feedback from internal/external test groups, identifying improvement areas, and assess areas of risk and severity of the issues in collaboration with other departments on the Product team
Required Qualifications:
- 8+ Years in Product Manager/Quality Management and/or Testing
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously
- Ability to prioritize tasks systematically with proper accompanying documentation
- Experience working with cross-functional, global teams and willing to participate in conference calls during non-standard working hours, as needed
- Self-starter and ability to work independently. Experience in consumer electronics
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality
Some qualifications and skills that are nice to have:
- Six Sigma certification (Green Belt, Black Belt, etc.)
- Experience working with Asian suppliers
- Experience in any of the following software tools: Arena, Asana, Sharepoint
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: We are looking for someone to join our Product Management team. As a Product Manager, you will own and ensure that all new products successfully launch, starting from product marketing ideation approval to commercial mass production. The right candidate will have a deep understanding of Engineering, Operations, Quality and the consumer perspective. This role will lead the product development and
launch plan with functional leads, resolve cross-functional conflicts and drive rigorous coordination and execution. This role is highly collaborative with business teams, technical teams, senior leadership, and especially with third-party suppliers.
Some things you will be responsible for:
- A specific focus on monitoring sustaining operations through the ‘end of production’ of a product(s). You will influence product manufacturability and testability. A successful PM excels in program/ project management; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under pressure.
- You will own initiatives and projects that improve the Quality, Cost and Schedule of the product
- Lead the creation and execution of product development and manufacturing implementation plans with input from stakeholders on the deliverables. Ensures timely completion in line with defined milestones.
- Collaborate with 3rd party manufacturers to ensure products are manufactured to Puffco specifications.
- Maintain the product requirements, specifications and program schedule.
- Supports product ideation phase through leading new technology assessments, supporting prototype testing, coordinating with other functions to ensure cohesive integration of all technologies, and identifying strategies to address any supply chain gaps.
- Coordinate with manufacturing, sub-contractors and suppliers for the procurement and specification of components for use in the development projects.
- Facilitates cross-functional validation that final product design can meet initial product definition and ROI expectations.
- Ensures priorities and trade-offs are clearly communicated and key stakeholders are engaged throughout the design cycle.
- Drive operations and engineering teams to achieve cost, quality and reliability of externally sourced components and sub-assemblies to meet cost targets, quality standards and warranty periods.
- Prepares Manufacturing partner, Supply Chain and Marketing for launch of new product.
- Manage sustaining production of products and lead post-launch failure analysis.
Some qualifications and skills we need you to have:
- 3+ years experience in Product/Program/Project Management or NPI development role.
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline.
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously.
- Experience working with global teams and willing to participate in Global conference calls during non-standard working hours as needed.
- Self-starter and ability to work independently.
- Experience in successfully launching consumer electronics or accessory products
- Capable of articulating program status, risks and areas of need to broader stakeholder community
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s the Role About:
As the Test & Quality Manager, you’ll always put the customer first and try to replicate the real-world environment to see and use our products from the customer perspective. You’ll be responsible for driving the quality and testing strategy for our organization, including manual testing and automation. Understanding how products are assembled and disassembled, identification of best in breed tools, implementation of best practices, and driving collaboration across departments makes you excited – you want to be part of every piece of the process. You are a self-starter, a strong team player, and you’re ready to work collaboratively to help improve the way we do things in a really short period of time. If this sounds like you, check out the rest...
Some qualifications and skills we need you to have:
- Owning and driving the quality and testing activities from early concepting through the whole lifecycle of the product.
- Help setting customer return failure targets during the product concepting phase and managing the key quality and test activities to make this target achievable
- Help to define and present the quality and testing activities during the product development milestone reviews
- Oversee root cause analysis of field failures and implement action plans to reduce failures for future production
- Be an ambassador for creating a continuous improvement organization by systematically collecting our testing results, field failures and the past lessons learned and inject the knowhow back to our organization
- Drive regulatory issues and certification for our products with help from our regulatory consultant
- Work with suppliers to improve and/or develop manufacturing and test processes for existing/new products
- Monitoring of supplier’s production and verification processes and assisting product design changes to improve the reliability of the organization’s products(propose to remove)
- Conduct quality audits throughout the lifecycle of product development to ensure product requirements are consistently achieved (Out-of-box Audits, Early Warning Programs)
- Assist in Design for Manufacturability and Design for repairability (Quality) studies throughout the lifecycle of the organization’s products (propose to remove)
- Develop and refine the technical and environmental requirements, product test specifications, and verification fixtures to ensure quality objectives can be met
- Act as technical liaison for validating new product components
- Collect pilot production feedback from internal/external test groups, identifying improvement areas, and assess areas of risk and severity of the issues in collaboration with other departments on the Product team
Required Qualifications:
- 8+ Years in Product Manager/Quality Management and/or Testing
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously
- Ability to prioritize tasks systematically with proper accompanying documentation
- Experience working with cross-functional, global teams and willing to participate in conference calls during non-standard working hours, as needed
- Self-starter and ability to work independently. Experience in consumer electronics
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality
Some qualifications and skills that are nice to have:
- Six Sigma certification (Green Belt, Black Belt, etc.)
- Experience working with Asian suppliers
- Experience in any of the following software tools: Arena, Asana, Sharepoint
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: We have ambitious plans, and we need to grow our team across multiple functions to meet our goals. This critical role will be highly cross-functional, working with employees, HR, and our executive leadership team to help us attract and hire a diverse pool of top talent. As the first point of contact for applicants, we are looking for a highly engaging, organized individual who embodies Puffco’s values. The successful candidate will have a track record of sourcing the best and brightest, will have a keen eye for fit with Puffco culture, and will be able to manage both internal recruiting processes and external recruiters as needed.
Responsibilities:
- Serve as the point person for all recruiting activities, whether the searches are led internally or with external partners
- Assist hiring managers with job requirements, descriptions, and postings, as well as interview scheduling
- Source candidates, screen resumes, conduct initial interviews, and provide baseline assessments of candidates’ skills, experience, and relevant knowledge as compared to job requirements
- Streamline processes and procedures for candidate tracking, management, and onboarding
- Assist with onboarding, including presenting new hire paperwork, benefits offerings, and company policies
- Report to management on status of searches, relevant talent acquisition KPIs, and recruiting costs
- Liaise with recruiting firms, including managing contract and price negotiations, tracking progress, scheduling interviews, etc.
- Assist with compliance with federal, state, and local employment and wage laws and regulations, and maintain office policies as needed
Qualifications and skills:
- Bachelor’s degree plus at least three years managing all phases of the recruitment and hiring process, or equivalent
- Proven track record acquiring talent at companies scaling for growth is essential
- Knowledge of talent acquisition systems and procedures typical for a growing company
- Working knowledge of employment laws and regulations
- SHRM Talent Acquisition credential a plus
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Outstanding time management skills, ability to multi-task and prioritize work, and proven ability to meet deadlines
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior-changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results depend on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Grow existing book of business.
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team member regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 1+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: Puffco needs an IT Specialist who can oversee multiple aspects of our Information Technology. These include general helpdesk support and IT asset management. This is primarily an on-site position.
Some things you will be responsible for:
- Assist with end-user issue troubleshooting as needed
- Provide support in person and remotely
- Create user accounts and administer systems for a variety of SaaS/ applications including OneLogin SSO, Microsoft 365, Salesforce, Slack, Zoom, Mosyle MDM, Dropbox, et al
- Prepare and deploy Windows and Mac OS laptops, as well as iOS devices, integrating with Mobile Device Management
- Deploy and maintain a wide variety of IT related equipment, including AV systems, monitors, and printers
- Organize and curate digital assets
- Other duties as may arise
Some qualifications and skills we need you to have:
- Customer service
- Hardware & software troubleshooting
- Experience with Information Security
- Familiarity with network infrastructure & fundamentals
- Project management exposure
- Clear, concise, and professional communication skills
- Strong interpersonal relationship management ability
- Innovative and logical thinker
- Well organized and highly structured individual, with excellent attention to detail
- Self-starter with initiative and a sense of urgency
Required Experience:
- 2-3 years experience in the field
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
The Role:
Puffco is looking for a rockstar assistant to carry out the directives of the CEO and keep him on track so he can continue guiding us ahead. First and foremost, our CEO has a huge heart and loves to have fun, so, his sidekick will need to have a dynamic personality to represent him in that same manner. If you want to know a little about what he is like, take another look at our company values or check out some of his appearances on podcasts and interviews, and his lives on his Instagram page! Our CEO is creative and spontaneous and moves fast. He is constantly thinking so he needs someone to grab those thoughts out of his head and put them in motion. This role will handle the day-to-day logistics of his meetings, projects and all other administrative tasks requiring confidentiality, initiative, and sound decision-making. The successful candidate will also handle the CEO’s personal business/errands, form relationships with senior leadership team members, and help free up the CEO to keep running Puffco like a well-oiled machine.
Some other areas that you’ll be working on are not limited to:
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Schedule meetings and appointments and manage travel itineraries
- Maintain an organized filing system of paper and electronic documents
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among staff and clientele
- Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
- Preparing financial statements, reports, memos, invoice letters, and other documents
- Helping prepare for meetings and accurately recording minutes from meetings
- Performing CEO specific office duties that include ordering supplies
- Being point of contact for visitors and deciding if they should be able to meet with CEO and other executive team members
- Manage information flow in a timely and accurate manner
- Performing daily tasks including but not limited to; coffee/lunch orders, errands, wardrobe coordination, travel, bills, to name a few
- Schedules, assigns, and prioritizes workload by setting appropriate deadlines.
- Picks up and delivers items or runs errands as needed.
- Occasional travel with CEO to industry events might be required.
What you Possess:
- 3 – 5 years of experience working as an assistance at the C-level
- Advanced Microsoft Office skills, (Word, PowerPoint, and Excel. Advanced proficiency in Outlook), with an ability to become familiar with specific programs and software.
- Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
- Experience exercising discretion and confidentiality with sensitive company information.
- Exceptional attention to detail and professionalism.
- Excellent interpersonal skills with superior verbal and written communication skills.
- Committed team player with a positive attitude. Willingness to chip in outside of core responsibilities as needed and work overtime when appropriate.
- Ability to work well under pressure, adapt to unexpected events, and multi-task in a fast-paced environment.
- Must be able to prioritize a variety of time-sensitive tasks.
- Must have excellent judgment, independent thinker and resourceful.
- Demonstrated dependability and sense of urgency about getting results
- Driver’s License and ability to travel (domestic & International): Required
Good to have (not required):
- Bi-lingual
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: We are looking for someone to join our Product Management team. As a Product Manager, you will own and ensure that all new products successfully launch, starting from product marketing ideation approval to commercial mass production. The right candidate will have a deep understanding of Engineering, Operations, Quality and the consumer perspective. This role will lead the product development and
launch plan with functional leads, resolve cross-functional conflicts and drive rigorous coordination and execution. This role is highly collaborative with business teams, technical teams, senior leadership, and especially with third-party suppliers.
Some things you will be responsible for:
- A specific focus on monitoring sustaining operations through the ‘end of production’ of a product(s). You will influence product manufacturability and testability. A successful PM excels in program/ project management; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under pressure.
- You will own initiatives and projects that improve the Quality, Cost and Schedule of the product
- Lead the creation and execution of product development and manufacturing implementation plans with input from stakeholders on the deliverables. Ensures timely completion in line with defined milestones.
- Collaborate with 3rd party manufacturers to ensure products are manufactured to Puffco specifications.
- Maintain the product requirements, specifications and program schedule.
- Supports product ideation phase through leading new technology assessments, supporting prototype testing, coordinating with other functions to ensure cohesive integration of all technologies, and identifying strategies to address any supply chain gaps.
- Coordinate with manufacturing, sub-contractors and suppliers for the procurement and specification of components for use in the development projects.
- Facilitates cross-functional validation that final product design can meet initial product definition and ROI expectations.
- Ensures priorities and trade-offs are clearly communicated and key stakeholders are engaged throughout the design cycle.
- Drive operations and engineering teams to achieve cost, quality and reliability of externally sourced components and sub-assemblies to meet cost targets, quality standards and warranty periods.
- Prepares Manufacturing partner, Supply Chain and Marketing for launch of new product.
- Manage sustaining production of products and lead post-launch failure analysis.
Some qualifications and skills we need you to have:
- 3+ years experience in Product/Program/Project Management or NPI development role.
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline.
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously.
- Experience working with global teams and willing to participate in Global conference calls during non-standard working hours as needed.
- Self-starter and ability to work independently.
- Experience in successfully launching consumer electronics or accessory products
- Capable of articulating program status, risks and areas of need to broader stakeholder community
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior-changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results depend on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Grow existing book of business.
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team member regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 1+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
The Role:
Puffco is looking for a rockstar assistant to carry out the directives of the CEO and keep him on track so he can continue guiding us ahead. First and foremost, our CEO has a huge heart and loves to have fun, so, his sidekick will need to have a dynamic personality to represent him in that same manner. If you want to know a little about what he is like, take another look at our company values or check out some of his appearances on podcasts and interviews, and his lives on his Instagram page! Our CEO is creative and spontaneous and moves fast. He is constantly thinking so he needs someone to grab those thoughts out of his head and put them in motion. This role will handle the day-to-day logistics of his meetings, projects and all other administrative tasks requiring confidentiality, initiative, and sound decision-making. The successful candidate will also handle the CEO’s personal business/errands, form relationships with senior leadership team members, and help free up the CEO to keep running Puffco like a well-oiled machine.
Some other areas that you’ll be working on are not limited to:
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Schedule meetings and appointments and manage travel itineraries
- Maintain an organized filing system of paper and electronic documents
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among staff and clientele
- Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
- Preparing financial statements, reports, memos, invoice letters, and other documents
- Helping prepare for meetings and accurately recording minutes from meetings
- Performing CEO specific office duties that include ordering supplies
- Being point of contact for visitors and deciding if they should be able to meet with CEO and other executive team members
- Manage information flow in a timely and accurate manner
- Performing daily tasks including but not limited to; coffee/lunch orders, errands, wardrobe coordination, travel, bills, to name a few
- Schedules, assigns, and prioritizes workload by setting appropriate deadlines.
- Picks up and delivers items or runs errands as needed.
- Occasional travel with CEO to industry events might be required.
What you Possess:
- 3 – 5 years of experience working as an assistance at the C-level
- Advanced Microsoft Office skills, (Word, PowerPoint, and Excel. Advanced proficiency in Outlook), with an ability to become familiar with specific programs and software.
- Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
- Experience exercising discretion and confidentiality with sensitive company information.
- Exceptional attention to detail and professionalism.
- Excellent interpersonal skills with superior verbal and written communication skills.
- Committed team player with a positive attitude. Willingness to chip in outside of core responsibilities as needed and work overtime when appropriate.
- Ability to work well under pressure, adapt to unexpected events, and multi-task in a fast-paced environment.
- Must be able to prioritize a variety of time-sensitive tasks.
- Must have excellent judgment, independent thinker and resourceful.
- Demonstrated dependability and sense of urgency about getting results
- Driver’s License and ability to travel (domestic & International): Required
Good to have (not required):
- Bi-lingual
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: We have ambitious plans, and we need to grow our team across multiple functions to meet our goals. This critical role will be highly cross-functional, working with employees, HR, and our executive leadership team to help us attract and hire a diverse pool of top talent. As the first point of contact for applicants, we are looking for a highly engaging, organized individual who embodies Puffco’s values. The successful candidate will have a track record of sourcing the best and brightest, will have a keen eye for fit with Puffco culture, and will be able to manage both internal recruiting processes and external recruiters as needed.
Responsibilities:
- Serve as the point person for all recruiting activities, whether the searches are led internally or with external partners
- Assist hiring managers with job requirements, descriptions, and postings, as well as interview scheduling
- Source candidates, screen resumes, conduct initial interviews, and provide baseline assessments of candidates’ skills, experience, and relevant knowledge as compared to job requirements
- Streamline processes and procedures for candidate tracking, management, and onboarding
- Assist with onboarding, including presenting new hire paperwork, benefits offerings, and company policies
- Report to management on status of searches, relevant talent acquisition KPIs, and recruiting costs
- Liaise with recruiting firms, including managing contract and price negotiations, tracking progress, scheduling interviews, etc.
- Assist with compliance with federal, state, and local employment and wage laws and regulations, and maintain office policies as needed
Qualifications and skills:
- Bachelor’s degree plus at least three years managing all phases of the recruitment and hiring process, or equivalent
- Proven track record acquiring talent at companies scaling for growth is essential
- Knowledge of talent acquisition systems and procedures typical for a growing company
- Working knowledge of employment laws and regulations
- SHRM Talent Acquisition credential a plus
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Outstanding time management skills, ability to multi-task and prioritize work, and proven ability to meet deadlines
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
The Role:
Puffco is looking for a rockstar assistant to carry out the directives of the CEO and keep him on track so he can continue guiding us ahead. First and foremost, our CEO has a huge heart and loves to have fun, so, his sidekick will need to have a dynamic personality to represent him in that same manner. If you want to know a little about what he is like, take another look at our company values or check out some of his appearances on podcasts and interviews, and his lives on his Instagram page! Our CEO is creative and spontaneous and moves fast. He is constantly thinking so he needs someone to grab those thoughts out of his head and put them in motion. This role will handle the day-to-day logistics of his meetings, projects and all other administrative tasks requiring confidentiality, initiative, and sound decision-making. The successful candidate will also handle the CEO’s personal business/errands, form relationships with senior leadership team members, and help free up the CEO to keep running Puffco like a well-oiled machine.
Some other areas that you’ll be working on are not limited to:
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Schedule meetings and appointments and manage travel itineraries
- Maintain an organized filing system of paper and electronic documents
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among staff and clientele
- Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
- Preparing financial statements, reports, memos, invoice letters, and other documents
- Helping prepare for meetings and accurately recording minutes from meetings
- Performing CEO specific office duties that include ordering supplies
- Being point of contact for visitors and deciding if they should be able to meet with CEO and other executive team members
- Manage information flow in a timely and accurate manner
- Performing daily tasks including but not limited to; coffee/lunch orders, errands, wardrobe coordination, travel, bills, to name a few
- Schedules, assigns, and prioritizes workload by setting appropriate deadlines.
- Picks up and delivers items or runs errands as needed.
- Occasional travel with CEO to industry events might be required.
What you Possess:
- 3 – 5 years of experience working as an assistance at the C-level
- Advanced Microsoft Office skills, (Word, PowerPoint, and Excel. Advanced proficiency in Outlook), with an ability to become familiar with specific programs and software.
- Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
- Experience exercising discretion and confidentiality with sensitive company information.
- Exceptional attention to detail and professionalism.
- Excellent interpersonal skills with superior verbal and written communication skills.
- Committed team player with a positive attitude. Willingness to chip in outside of core responsibilities as needed and work overtime when appropriate.
- Ability to work well under pressure, adapt to unexpected events, and multi-task in a fast-paced environment.
- Must be able to prioritize a variety of time-sensitive tasks.
- Must have excellent judgment, independent thinker and resourceful.
- Demonstrated dependability and sense of urgency about getting results
- Driver’s License and ability to travel (domestic & International): Required
Good to have (not required):
- Bi-lingual
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: We have ambitious plans, and we need to grow our team across multiple functions to meet our goals. This critical role will be highly cross-functional, working with employees, HR, and our executive leadership team to help us attract and hire a diverse pool of top talent. As the first point of contact for applicants, we are looking for a highly engaging, organized individual who embodies Puffco’s values. The successful candidate will have a track record of sourcing the best and brightest, will have a keen eye for fit with Puffco culture, and will be able to manage both internal recruiting processes and external recruiters as needed.
Responsibilities:
- Serve as the point person for all recruiting activities, whether the searches are led internally or with external partners
- Assist hiring managers with job requirements, descriptions, and postings, as well as interview scheduling
- Source candidates, screen resumes, conduct initial interviews, and provide baseline assessments of candidates’ skills, experience, and relevant knowledge as compared to job requirements
- Streamline processes and procedures for candidate tracking, management, and onboarding
- Assist with onboarding, including presenting new hire paperwork, benefits offerings, and company policies
- Report to management on status of searches, relevant talent acquisition KPIs, and recruiting costs
- Liaise with recruiting firms, including managing contract and price negotiations, tracking progress, scheduling interviews, etc.
- Assist with compliance with federal, state, and local employment and wage laws and regulations, and maintain office policies as needed
Qualifications and skills:
- Bachelor’s degree plus at least three years managing all phases of the recruitment and hiring process, or equivalent
- Proven track record acquiring talent at companies scaling for growth is essential
- Knowledge of talent acquisition systems and procedures typical for a growing company
- Working knowledge of employment laws and regulations
- SHRM Talent Acquisition credential a plus
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Outstanding time management skills, ability to multi-task and prioritize work, and proven ability to meet deadlines
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions that is growing every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a gift that we cherish daily.
Puffco has already produced the most awarded devices ever in our space but for us this is just the beginning. What we’ve created is truly special and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family and a community that you can directly impact. The possibilities are limitless and the results dependent on how deep you care to dive in.
Some Of What We Have Achieved:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and several other publications.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Expanded our distribution to more than 51 different countries, leaving a global impression.
- Awarded four Clio Awards in 2020 including a Grand Clio. (Social Good, Film/Video Craft, Product/Service Innovation, Social Media.)
- Extensive philanthropic efforts & giving back programs. We believe in putting our money and our manpower where our mouths are.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
Some things you will be responsible for:
Customer Service / Account Management
- Provide prompt, excellent customer service and support via email and phone.
- Follow up with existing accounts, while developing new leads.
- Provide aging reports and financial reconciliation for the Sales Operations team.
- Working closely alongside Accounts Receivable and Accounts Payable to ensure payments match orders.
- Refund reconciliation for outstanding order balances.
- Supporting the sales team via reporting, customer follow-up and ad hoc requests.
Administrative Duties
- Making sure clients are informed being the Inside Sales Coordinator will be the first point of contact.
- Follow up with customers to collect proper forms and documents.
- Help maintain strong existing client relationships
- Prepare a variety of daily status reports.
- Update the Sales Database daily, or as needed and/or assigned.
- Checking system synching issues and communicating the proper next steps.
- Assist our Sales Operations Specialist inter-departmentally with Finance and Logistics.
- Reviewing PACT Act news and regulations and its effects on the industry.
Some qualifications and skills we need you to have:
- 2+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes challenges and can contribute their talents to our team environment
- Passion for growth in business administration and development and sales
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior-changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results depend on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Grow existing book of business.
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team member regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 1+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Strategic Account Manager who is committed to nurturing our key accounts. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Strategic Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Retain and nurture top key accounts by being a strategic and consultative partner.
- Develop deeper client relationships through building trust and engagement.
- Drive account strategy in your territory.
- Grow existing book of business through daily prospecting efforts.
- Provide prompt, excellent customer service and support via email and phone on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping status.
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes, collect payments, and follow-up on shipment deliveries.
- Work with sales management regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 3-5+ years' experience working in a similar role
- Strong internal and external communication skills
- Proven strategic thinking and leadership skills
- Advanced troubleshooting and multi-tasking skills – ability to manage multiple projects at once, establish priories, and achieve strong detailed execution
- Independent and motivated individual with the ability to convert direction, coaching, and feedback into an action plan
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco.
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: The Business Analyst will be responsible for supporting multiple departments with implementing and improving analytics, reporting, and business processes. This role will work with the Director of Analytics and department heads to understand priorities and analytics needs, empowering the business with the data and insights needed to improve decision-making.
Responsibilities:
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information.
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility.
- Support business leaders (Sales, Supply Chain, Logistics, Finance, Product, Marketing) by identifying and developing key performance indicators and metrics to answer relevant business questions.
- Test hypotheses using measurable, statistically-significant methods to evaluate best performing strategies.
- Collaborate with product teams to deliver high quality measurement of web and app performance.
- Summarize and present analytical findings to leadership to support strategic planning discussions.
- Leverage technology to help reduce manual tasks and continually improve on the company’s business processes.
- Serve as subject matter expert on applicable analytical tools, databases, and systems.
- Troubleshoot issues and collaborate with end users for feature improvements.
- Train teammates on analytical methodologies, tools, and processes; be a champion for data integrity.
Qualifications and Skills:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience.
- Minimum 2-3 years experience working in a Business Analyst or Data Analyst role.
- Expert level in Excel, PowerPoint, and Power BI (or similar data visualization tool) required.
- Experience using SQL, Shopify, Google Analytics, Salesforce, and ERP preferred.
- Proven experience effectively prioritizing workload to meet deadlines and work objectives.
- Strong problem solving and troubleshooting skills with experience exercising mature judgment.
- Detail orientation and ability to troubleshoot issues as they arise.
- Strong interpersonal, written and oral communication skills.
- Outstanding organizational skills. Ability to structure work plans and prioritize activities on multiple simultaneous projects.
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Capable performing in a fast paced, cross-functional team environment.
- Comfortable with ambiguity in client requests and needs; able to be resourceful in terms of uncovering insights from multiple sources and people
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: This critical role will be highly cross-functional, working with employees and our executive leadership team to implement and streamline Puffco’s routine HR functions, such as employee on/offboarding, administering benefits and leave, driving talent development, maintaining company policies and practices, and handling insurance and 401k programs.
Some things you will be responsible for:
- Administer routine HR functions, including payroll, benefits, compliance, talent acquisition, performance management, and talent development
- Provide HR support to management and staff as specialized or sensitive questions arise
- Analyze trends in compensation and benefits and advise leadership on strategies to attract and retain top talent
- Oversee performance management process
- Develop and maintain learning and development programs and initiatives that provide internal development opportunities for employees
- Streamline existing, and implement new, processes and procedures as needed
- Document employee complaints and issues, and oversee disciplinary meetings, terminations, and investigations as needed
- Ensure compliance with all federal, state, and local employment and wage laws and regulations, and maintain company policies as needed
- Manage HR Generalist
Some qualifications and skills we need you to have:
- Bachelor’s degree plus at least five years as an HR Generalist or equivalent
- Knowledge of HR responsibilities, systems, and procedures typical for a mid-sized company
- Outstanding time management skills, ability to multi-task and prioritize work, and proven ability to meet deadlines in a fast-paced environment
- Ability to manage conflict and exercise effective judgement in difficult situations
- Proficiency in MS Office and HRIS systems
- Excellent written and verbal communication skills
- Working knowledge of employment law and regulations
- Relevant SHRM credentials a plus
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
The Role:
Puffco is looking for a rockstar assistant to carry out the directives of the CEO and keep him on track so he can continue guiding us ahead. First and foremost, our CEO has a huge heart and loves to have fun, so, his sidekick will need to have a dynamic personality to represent him in that same manner. If you want to know a little about what he is like, take another look at our company values or check out some of his appearances on podcasts and interviews, and his lives on his Instagram page! Our CEO is creative and spontaneous and moves fast. He is constantly thinking so he needs someone to grab those thoughts out of his head and put them in motion. This role will handle the day-to-day logistics of his meetings, projects and all other administrative tasks requiring confidentiality, initiative, and sound decision-making. The successful candidate will also handle the CEO’s personal business/errands, form relationships with senior leadership team members, and help free up the CEO to keep running Puffco like a well-oiled machine.
Some other areas that you’ll be working on are not limited to:
- Coordinate executive communications, including taking calls, responding to emails and interfacing with clients
- Schedule meetings and appointments and manage travel itineraries
- Maintain an organized filing system of paper and electronic documents
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among staff and clientele
- Collects requested data and information from various sources including email and other correspondence, meeting minutes and records, and other documents; prepares summaries of findings and/or other related written correspondence as requested.
- Preparing financial statements, reports, memos, invoice letters, and other documents
- Helping prepare for meetings and accurately recording minutes from meetings
- Performing CEO specific office duties that include ordering supplies
- Being point of contact for visitors and deciding if they should be able to meet with CEO and other executive team members
- Manage information flow in a timely and accurate manner
- Performing daily tasks including but not limited to; coffee/lunch orders, errands, wardrobe coordination, travel, bills, to name a few
- Schedules, assigns, and prioritizes workload by setting appropriate deadlines.
- Picks up and delivers items or runs errands as needed.
- Occasional travel with CEO to industry events might be required.
What you Possess:
- 3 – 5 years of experience working as an assistance at the C-level
- Advanced Microsoft Office skills, (Word, PowerPoint, and Excel. Advanced proficiency in Outlook), with an ability to become familiar with specific programs and software.
- Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.
- Experience exercising discretion and confidentiality with sensitive company information.
- Exceptional attention to detail and professionalism.
- Excellent interpersonal skills with superior verbal and written communication skills.
- Committed team player with a positive attitude. Willingness to chip in outside of core responsibilities as needed and work overtime when appropriate.
- Ability to work well under pressure, adapt to unexpected events, and multi-task in a fast-paced environment.
- Must be able to prioritize a variety of time-sensitive tasks.
- Must have excellent judgment, independent thinker and resourceful.
- Demonstrated dependability and sense of urgency about getting results
- Driver’s License and ability to travel (domestic & International): Required
Good to have (not required):
- Bi-lingual
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What’s The Role About: We are looking for someone to join our Product Management team. As a Product Manager, you will own and ensure that all new products successfully launch, starting from product marketing ideation approval to commercial mass production. The right candidate will have a deep understanding of Engineering, Operations, Quality and the consumer perspective. This role will lead the product development and
launch plan with functional leads, resolve cross-functional conflicts and drive rigorous coordination and execution. This role is highly collaborative with business teams, technical teams, senior leadership, and especially with third-party suppliers.
Some things you will be responsible for:
- A specific focus on monitoring sustaining operations through the ‘end of production’ of a product(s). You will influence product manufacturability and testability. A successful PM excels in program/ project management; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; leads through relationships and influence; and displays grace under pressure.
- You will own initiatives and projects that improve the Quality, Cost and Schedule of the product
- Lead the creation and execution of product development and manufacturing implementation plans with input from stakeholders on the deliverables. Ensures timely completion in line with defined milestones.
- Collaborate with 3rd party manufacturers to ensure products are manufactured to Puffco specifications.
- Maintain the product requirements, specifications and program schedule.
- Supports product ideation phase through leading new technology assessments, supporting prototype testing, coordinating with other functions to ensure cohesive integration of all technologies, and identifying strategies to address any supply chain gaps.
- Coordinate with manufacturing, sub-contractors and suppliers for the procurement and specification of components for use in the development projects.
- Facilitates cross-functional validation that final product design can meet initial product definition and ROI expectations.
- Ensures priorities and trade-offs are clearly communicated and key stakeholders are engaged throughout the design cycle.
- Drive operations and engineering teams to achieve cost, quality and reliability of externally sourced components and sub-assemblies to meet cost targets, quality standards and warranty periods.
- Prepares Manufacturing partner, Supply Chain and Marketing for launch of new product.
- Manage sustaining production of products and lead post-launch failure analysis.
Some qualifications and skills we need you to have:
- 3+ years experience in Product/Program/Project Management or NPI development role.
- BS in Mechanical, Electrical, Industrial Engineering or similar discipline.
- Excellent organizational skills with the ability to track and resolve issues across multiple programs simultaneously.
- Experience working with global teams and willing to participate in Global conference calls during non-standard working hours as needed.
- Self-starter and ability to work independently.
- Experience in successfully launching consumer electronics or accessory products
- Capable of articulating program status, risks and areas of need to broader stakeholder community
- Demonstrated business acumen – an understanding of business priorities, challenges, and direction in order to balance competing demands on project scope, budget, schedule and quality.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
Listed by MG Magazine as one of the 50 best companies to work for.
Nominated for Engadget’s “Best of CES”
Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
The Role:
Puffco is looking for a highly motivated Senior Purchasing Manager!
This position’s primary responsibility is to work in support of the Sales, Finance and Operations team to oversee and organize the Purchasing and Forecasting functions of Puffco. The Sr. Purchasing Manager is responsible for coordinating activities involved with procuring goods and forecasting such as raw materials, finished goods, equipment, tools, parts, supplies, and analyzing various financial data for the organization. The Purchasing Manager will be key in facilitating a robust forecasting and procurement process that enables us to grow as a company. This strategic role will be integral to the success of our production goals.
Responsibilities:
- Ownership of entire forecasting and procurement process
- Drive and facilitate the weekly S&OP review process
- Track and report key functional metrics to reduce expenses and improve effectiveness.
- Craft negotiation strategies and close deals with optimal terms
- Partner with stakeholders to ensure clear requirement documentation
- Perform cost and scenario analysis, and benchmarking
- Collaborate with our inventory, warehouse, and supply chain management teams
- Determine quantity and timing of deliveries. Monitor incoming shipment against PO delivery commit, inventory level against sales forecast, and prevent out of stock
- Develop, lead and execute the Forecasting and Purchasing strategies
- Track and report key functional metrics to reduce spends
- Craft negotiation strategies and close deals with optimal terms
- Partner with stakeholders to ensure clear requirements are documented
- Forecast price and market trends to identify changes of balance in buyer-supplier power
- Perform cost and scenario analysis, and benchmarking
- Assess, manage and mitigate risks
- Seek and partner with reliable vendors and supplier
What You Possess:
- 3+ years proven track record as Purchasing Manager, Sourcing Manager, Procurement Manager, or equivalent
- 5-7 years of any Supply chain management related experience
- BS degree in supply chain or business-related discipline
- Understand market dynamics along with good business sense
- Ability to gather and analyze complex data and to work with numbers
- Solid judgement along with decision making skills
- Strong leadership capabilities
- Strong Excel Experience
- Successful track record designing, developing, and executing complex procurement strategies
- Start-up and Consumer Electronic industry experience preferred
- Experience working with global electronic contract manufacturers and suppliers is a plus
- Strong background in ERP/MRP implementation is a plus
Perks and Benefits:
Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
Amazing office in LA Center Studios with a fun casual and comfortable work environment
Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions that is growing every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a gift that we cherish daily.
Puffco has already produced the most awarded devices ever in our space but for us this is just the beginning. What we’ve created is truly special and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family and a community that you can directly impact. The possibilities are limitless and the results dependent on how deep you care to dive in.
Some Of What We Have Achieved:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and several other publications.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Expanded our distribution to more than 51 different countries, leaving a global impression.
- Awarded four Clio Awards in 2020 including a Grand Clio. (Social Good, Film/Video Craft, Product/Service Innovation, Social Media.)
- Extensive philanthropic efforts & giving back programs. We believe in putting our money and our manpower where our mouths are.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior-changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results depend on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top-notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
Puffco is currently seeking an articulate, enthusiastic, self-motivated, driven, and ambitious Account Manager who is committed to nurturing our wholesale customers. You will utilize your extraordinary communication skills and passion for problem-solving to connect with customers by phone or email while establishing trust and strong rapport. Our Account Manager will serve as our primary liaison to our wholesale clients as well as play an instrumental support role in our sales and customer service team. You will be responsible for nurturing client relationships, managing our existing customer base, and developing a pipeline of new accounts for our growing business. You will be responsible for handling business and confidential situations in a discrete and mature manner.
Some things you will be responsible for:
- Grow existing book of business.
- Provide prompt, excellent customer service and support via email, and phone calls on a daily basis.
- Review unfulfilled orders, identify issues and correspond with customer service and fulfillment teams to resolve them; keep customers informed of shipping or any additional delays
- Follow up with existing clients for payment, restock, and product recommendations.
- Prepare quotes and collect payments.
- Work with senior team member regarding appropriate client coverage.
- Update customer records in CRM as required.
- Contact customers to answer basic procedural questions and to gauge their level of satisfaction.
- Collaborate with sales team to monitor active purchase orders and make sure that orders are completed and processed on time.
- Handle customer complaints calmly and professionally. Report any service issues or customer support inquires to Account Executive.
- Maintain a high level of service to existing accounts by timely processing of orders.
- Follow up with clients on Puffco’s backorder list when parts come back into stock.
Some qualifications and skills we need you to have:
- 1+ years' experience working in a similar role
- Strong internal and client-facing communication skills
- Advanced troubleshooting and multi-tasking skills
- Experience working with ERP and/or CRM systems
- Experience using and multi-tasking within the Salesforce platform
- Passion for customer success and value creation
- Intermediate knowledge of Microsoft Office Suite
- Ability to multi-task, prioritize and function well under pressure and tight delivery timeframes
- Ability to function at a high level in either a team environment or independently
- Requires a high degree of tact, initiative, accuracy, judgment and superior interpersonal skills
- A polished individual who likes a challenge and can contribute their talents to our team environment
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: This critical role will be highly cross-functional, working with employees and our executive leadership team to implement and streamline Puffco’s routine HR functions, such as employee on/offboarding, administering benefits and leave, driving talent development, maintaining company policies and practices, and handling insurance and 401k programs.
Some things you will be responsible for:
- Administer routine HR functions, including payroll, benefits, compliance, talent acquisition, performance management, and talent development
- Provide HR support to management and staff as specialized or sensitive questions arise
- Analyze trends in compensation and benefits and advise leadership on strategies to attract and retain top talent
- Oversee performance management process
- Develop and maintain learning and development programs and initiatives that provide internal development opportunities for employees
- Streamline existing, and implement new, processes and procedures as needed
- Document employee complaints and issues, and oversee disciplinary meetings, terminations, and investigations as needed
- Ensure compliance with all federal, state, and local employment and wage laws and regulations, and maintain company policies as needed
- Manage HR Generalist
Some qualifications and skills we need you to have:
- Bachelor’s degree plus at least five years as an HR Generalist or equivalent
- Knowledge of HR responsibilities, systems, and procedures typical for a mid-sized company
- Outstanding time management skills, ability to multi-task and prioritize work, and proven ability to meet deadlines in a fast-paced environment
- Ability to manage conflict and exercise effective judgement in difficult situations
- Proficiency in MS Office and HRIS systems
- Excellent written and verbal communication skills
- Working knowledge of employment law and regulations
- Relevant SHRM credentials a plus
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company: we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible.
Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best of CES”
- Featured on Vice, Netflix, and HBO, in Forbes, Rolling Stone, Billboard, and on the Cover of High Times.
In addition to this runaway consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a close-knit team representing varied professional backgrounds who work together to create a driven and unique business culture that respects and honors employees, partners, and customers equally.
Beyond company walls, Puffco is dedicated to expanding its business culture to build a rich, vital community of users. This community of actively engaged users are critical to the company’s future, with their ongoing input being actively solicited and incorporated into every decision around growth and its product roadmap.
What This Role is About:
Properly managing inventory is an important aspect of any retail or wholesale business, since our company wants to have enough goods to ship without having too much inventory to store. The inventory manager will inspect all levels of business supplies and raw material to identify shortages. Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers.
Some things you will be responsible for:
- Manage the inbound loads and coordinate with 3PL warehouses for accurate arrival times.
- Track and trace all shipments from origins to all final destinations including Vendors/Factories, Freight Forwarder’s/ Steamship Line, Custom Brokers, Trucking Companies, and Terminal/Ports.
- Oversees inventory in 3PL multiple warehouses.
- Manages inventory tracking system to record deliveries, shipments and stock levels.
- Evaluates deliveries, shipments and product levels to improve inventory control procedures.
- Analyzes daily product and supply levels to anticipate inventory problems and shortages.
- Manages schedules of employees, deliveries and shipments to optimize operations.
- Communicates with inventory employees to meet business goals and address personnel issues.
- Develops business relationships with suppliers and clients.
- Proposes strategies to reduce costs and improve procedures of supply chain logistics.
- Monitors demand and analyzes data to anticipate future supply and logistical needs.
- Reports on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management.
- Manages the recruitment and training of new inventory employees.
- Contributes to team effort by accomplishing related results as needed.
Some qualifications and skills we need you to have:
- Leadership and management.
- Organizational and logistics skills.
- Strong attention to detail.
- Problem-solving.
- Data analysis.
- Bachelor’s degree in business, logistics, systems engineering, supply chain management or similar.
- Minimum of five years of experience in a similar role.
- Experience working with inventory management system (IMS), material requirements planning (MRP) system, and warehouse management system (WMS) software.
- Experience conducting tracking and data analysis.
- Experience working with eCommerce platform like Shopify a plus.
- Experience working with international shipment and customs brokers a plus.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
By combining first-hand knowledge of what cannabis users want with the most advanced technology and cutting-edge design, Puffco hasn’t just grown a company; we have started a movement that will mainstream cannabis enjoyment for the world.
The company was founded in 2013 with a singular mission: to bring consumers the pleasure of a full-spectrum cannabis experience. Unlike other products which offer only a fraction of the full potential of cannabis, Puffco has focused on bringing the richest and most fulfilling experience possible. Puffco products are adored by consumers and critics alike and have won numerous industry and technology awards.
In addition to consumer success, Puffco continually revolutionizes the cannabis industry. Puffco’s corporate culture is built on a team laser-focused on working together to realize the company’s mission and vision. We strive to ensure a driven and unique business culture that respects and honors employees, partners, and customers. Puffco has also been listed by MG Magazine as one of the 50 best companies to work for.
What This Role is About: The Business Analyst will be responsible for supporting multiple departments with implementing and improving analytics, reporting, and business processes. This role will work with the Director of Analytics and department heads to understand priorities and analytics needs, empowering the business with the data and insights needed to improve decision-making.
Responsibilities:
- Create and own dashboards and reports that synthesize raw data into digestible and actionable information.
- Gather specifications for report requirements, providing consultation on report design, data quality, and feasibility.
- Support business leaders (Sales, Supply Chain, Logistics, Finance, Product, Marketing) by identifying and developing key performance indicators and metrics to answer relevant business questions.
- Test hypotheses using measurable, statistically-significant methods to evaluate best performing strategies.
- Collaborate with product teams to deliver high quality measurement of web and app performance.
- Summarize and present analytical findings to leadership to support strategic planning discussions.
- Leverage technology to help reduce manual tasks and continually improve on the company’s business processes.
- Serve as subject matter expert on applicable analytical tools, databases, and systems.
- Troubleshoot issues and collaborate with end users for feature improvements.
- Train teammates on analytical methodologies, tools, and processes; be a champion for data integrity.
Qualifications and Skills:
- BA/BS in Business, Economics, Statistics, Computer Sciences/Engineering or associated discipline or the equivalent experience.
- Minimum 2-3 years experience working in a Business Analyst or Data Analyst role.
- Expert level in Excel, PowerPoint, and Power BI (or similar data visualization tool) required.
- Experience using SQL, Shopify, Google Analytics, Salesforce, and ERP preferred.
- Proven experience effectively prioritizing workload to meet deadlines and work objectives.
- Strong problem solving and troubleshooting skills with experience exercising mature judgment.
- Detail orientation and ability to troubleshoot issues as they arise.
- Strong interpersonal, written and oral communication skills.
- Outstanding organizational skills. Ability to structure work plans and prioritize activities on multiple simultaneous projects.
- Orientation toward action and taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Capable performing in a fast paced, cross-functional team environment.
- Comfortable with ambiguity in client requests and needs; able to be resourceful in terms of uncovering insights from multiple sources and people
Required Attributes:
- Passion for leveraging data to drive business impact
- A high service attitude toward all team members
- Fosters an open, honest, and positive relationship with all coworkers
- Self-starter with a drive to succeed
- Positive and upbeat; persistent and does not quit easily
- Organized, prepared, efficient, and focused
- Adaptable and flexible to changing business needs
- Must enjoy analytics and possess an aptitude for investigating and problem solving
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/Vision/Life coverage, flexible time off
- Amazing office in LA Center Studios with a fun, casual, and comfortable work environment
- Hybrid schedule, so must be located in the Los Angeles area
- Snacks, lunches, retreats, and more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions that is growing every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a gift that we cherish daily.
Puffco has already produced the most awarded devices ever in our space but for us this is just the beginning. What we’ve created is truly special and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family and a community that you can directly impact. The possibilities are limitless and the results dependent on how deep you care to dive in.
Some Of What We Have Achieved:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and several other publications.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Expanded our distribution to more than 51 different countries, leaving a global impression.
- Awarded four Clio Awards in 2020 including a Grand Clio. (Social Good, Film/Video Craft, Product/Service Innovation, Social Media.)
- Extensive philanthropic efforts & giving back programs. We believe in putting our money and our manpower where our mouths are.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Temporary
Full Job Description
Who Are We:
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions that is growing every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a gift that we cherish daily.
Puffco has already produced the most awarded devices ever in our space but for us this is just the beginning. What we’ve created is truly special and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family and a community that you can directly impact. The possibilities are limitless and the results dependent on how deep you care to dive in.
Some Of What We Have Achieved:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadget’s “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and several other publications.
- Released the first-ever smart rig, the Puffco Peak, a milestone in consumer electronics, creating an unrivaled consumer experience and massive appeal.
- Expanded our distribution to more than 51 different countries, leaving a global impression.
- Awarded four Clio Awards in 2020 including a Grand Clio. (Social Good, Film/Video Craft, Product/Service Innovation, Social Media.)
- Extensive philanthropic efforts & giving back programs. We believe in putting our money and our manpower where our mouths are.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on Associate Community Manager position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Assist with managing the Puffco Support Instagram page
- Perform light troubleshooting assistance and forward customers to the Warranty Departmentwhen necessary, with the exception of the occasional escalation that needs to be promptly handled in the direct messages
- Assist with moderating all Puffco Social Media posts across Instagram, Facebook, Twitter and Linkedin, looking for Customer Service issues and providing assistance
- Assist with monitoring and moderating all Puffco Social Media channels, proactively looking for mentions/tags/hashtags and comments across Puffco Instagram, Puffco Support Instagram, Facebook, Twitter, YouTube, Reddit, and other forums, prioritizing Instagram and tending to customer complaints
- Identify who our most positive, engaged, and active customers are on Puffco Instagram and Jollyroger’s Instagram, maintaining a log of potential giveaway winners for holiday giveaways, etc.
- Maintain log of most engaged Instagram users via Puffco and jollyroger’s accounts
- Maintain Instagram ban log
- Reach out to contest winners via Support Instagram and facilitate processing Puffco giveaways
- Process warranty replacement orders in Shopify
Some qualifications and skills we need you to have:
- 1-3 years’ experience in Customer Service, Customer Support or Community Management
- Experience with FedEx Ship Station and Stamps.com
- Experience using Shopify preferred
- Experience using Sprout Social preferred
- Experience providing customer service via Zendesk
- Critical thinker - able to skillfully assess and analyze situations in a self-directed, self-disciplined manner
- Excellent organizational and time management skills
- The ability to work under pressure while maintaining attention to detail
- Able to deescalate and appropriately handle time-sensitive customer support related needs
- Excellent written and verbal communication skills
- Proficiency in using MS Office Suite
- Outgoing and friendly demeanor
- Manages and self directs priorities with minimal oversight
- Appreciation and enthusiasm for cannabis culture
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added every day. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in.
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on Associate Community Manager position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Assist with managing the Puffco Support Instagram page
- Perform light troubleshooting assistance and forward customers to the Warranty Departmentwhen necessary, with the exception of the occasional escalation that needs to be promptly handled in the direct messages
- Assist with moderating all Puffco Social Media posts across Instagram, Facebook, Twitter and Linkedin, looking for Customer Service issues and providing assistance
- Assist with monitoring and moderating all Puffco Social Media channels, proactively looking for mentions/tags/hashtags and comments across Puffco Instagram, Puffco Support Instagram, Facebook, Twitter, YouTube, Reddit, and other forums, prioritizing Instagram and tending to customer complaints
- Identify who our most positive, engaged, and active customers are on Puffco Instagram and Jollyroger’s Instagram, maintaining a log of potential giveaway winners for holiday giveaways, etc.
- Maintain log of most engaged Instagram users via Puffco and jollyroger’s accounts
- Maintain Instagram ban log
- Reach out to contest winners via Support Instagram and facilitate processing Puffco giveaways
- Process warranty replacement orders in Shopify
Some qualifications and skills we need you to have:
- 1-3 years’ experience in Customer Service, Customer Support or Community Management
- Experience with FedEx Ship Station and Stamps.com
- Experience using Shopify preferred
- Experience using Sprout Social preferred
- Experience providing customer service via Zendesk
- Critical thinker - able to skillfully assess and analyze situations in a self-directed, self-disciplined manner
- Excellent organizational and time management skills
- The ability to work under pressure while maintaining attention to detail
- Able to deescalate and appropriately handle time-sensitive customer support related needs
- Excellent written and verbal communication skills
- Proficiency in using MS Office Suite
- Outgoing and friendly demeanor
- Manages and self directs priorities with minimal oversight
- Appreciation and enthusiasm for cannabis culture
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
Follow us on Instagram @Puffco
Apply for this job with Puffco
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Who Are We:
When you leave work, do you miss it? Do you wish you were moving your work forward because you knew it would move your entire industry forward, we do.
The people here at Puffco don’t just create products — we create behavior changing experiences for a community in the millions, with more added everyday. The mentality that drives the leadership at Puffco is based on passion and obsession, never by obligation. The excitement of a new idea turning into a tangible product that changes people’s lives is a rare gift, that we cherish daily.
Puffco has already produced the most awarded devices ever in our space, but for us, this is just the beginning. What we’ve created is truly special, and we’re looking for special people to help shape the future of our industry. Join Puffco and you join a family, and a community that you can directly impact. The possibilities are limitless, and the results dependent on how deep you care to dive in
What We’ve Achieved This Year:
- Listed by MG Magazine as one of the 50 best companies to work for.
- Nominated for Engadgets “Best Of CES”
- Featured on Vice, Netflix, HBO, and were one of the only products ever to be featured on the Cover of High Times magazine.
- Written about in Forbes, Rolling Stone, Billboard Magazine, and other publications now just tuning into the work we’ve been putting in when no one was paying attention.
- Grew 5x in revenue and 3x in scale, and we have no plans of slowing.
- Released the first-ever smart rig, the Puffco Peak, that created a mile-stone in consumer electronics that create the consumer experience and created massive appeal.
- Brought together the worlds of art and technology with the Puffco Glass Open. It stimulated the billion-dollar glass art industry, providing jobs and creating an impact far beyond what most consumer products can achieve.
- Vastly expanded our distribution to more than 51 different countries, leaving a global impression.
Who Are You:
We are looking for exceptional employees who are innovative forward thinkers, who are resourceful, motivated, and passionately committed to their trade. A driven self-starter with top notch organizational and detail-oriented skill set who thrives in a fast-paced entrepreneurial environment. We here at Puffco possess these qualities and if you do too, then please read on!
What’s The Role About:
This hands-on position would suit a self-motivated, results-oriented individual who is comfortable in a casual, but fast paced, environment. You are the first person that our customers contact when they have an issue. The speed, the technical accuracy and the respect you share with the community every day is at the core of whether a prospect chooses to be a Puffco advocate. You play a major role because Puffco is a deeply authentic brand that aims to differentiate by the high quality of each customer interaction.
Some things you will be responsible for:
- Responding to customer inquiries in a timely manner.
- Basic product troubleshooting.
- Processing warranty requests with customer follow up.
- Provide exceptional customer service, with a passion for exceeding customer expectations.
Some qualifications and skills we need you to have:
- 1-3 years’ experience in customer service, customer support.
- Experience providing customer service via support ticketing platforms.
- Strategic - able to analyze situations and see the big picture.
- Intelligent - bright and used to overachieving/over-delivering.
- Excellent organizational and time management skills.
- The ability to work under pressure whilst keeping an eye for details.
- Excellent written, verbal communication, and analytical skills.
- Proficiency in using Google sheets, docs etc.
- History of building and managing client relationships.
- Manages and self directs priorities with minimal oversight.
- Appreciation and enthusiasm for cannabis culture.
Perks and Benefits:
- Competitive pay, 401K, Medical/Dental/ Vision/Life coverage, Flexible Time-Off
- Amazing pet friendly office in LA Center Studios with a fun casual and comfortable work environment
- Snacks, lunches, retreats, and SO much more!
EQUAL EMPLOYMENT OPPORTUNITY
Puffco strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Puffco’s recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Puffco may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
**Additional information about our company can be found at www.puffco.com.
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