Cannabis Member Consultant Jobs

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid vacation, holiday and sick time accrual.

GENERAL SUMMARY OF DUTIES: Responsible for ensuring each member receives outstanding service by providing a positive and friendly environment. Assist members with their personal needs, maintain solid product knowledge, facilitate new membership and member renewal processes and always provide the highest level of customer service.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and Point of Sales (POS) experience required. Working knowledge of Microsoft Office. Experience in cannabis industry highly desirable, but not required. Must be 21 years old and submit to a background check.

CERTIFICATES/LICENSES: None.

TYPICAL PHYSICAL DEMANDS: Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.

TYPICAL WORKING CONDITIONS: Work is performed in a busy cannabis dispensary. The dispensary area is very loud due to fans and filtration systems, fluctuating between extreme cold and hot temperatures. Involves frequent contact with staff and the public. Work may be stressful at times and may include dealing with difficult members and/or law enforcement. Available to work varied hours/days, including nights, weekends, holidays, and/or events.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance. Proof of up to date Covid-19 vaccine required unless approved for religious or medical exemption.

BPN-RPC and its’ family of companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BPN-RPC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We value diversity and are proud to be an inclusive company.

Apply for this job with BPN-RPC Staffing and Sparc

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

See other jobs in Sebastopol, CA →

Member Consultant

BPN-RPC Staffing and Sparc

1 year ago

Join us at our new flagship dispensary in the city of Sonoma!

Preference will be given to local resident applicants.

Increased base pay offered to those who are fluent in English and Spanish.

JOB TITLE: Member Consultant I

STATUS: Non-exempt, Full -Time

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid vacation, holidays and sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance. Proof of up to date Covid-19 vaccine is required unless approved for religious or medical exemption.

Member Consultant

BPN-RPC Staffing and Sparc

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

Proof of up to date Covid vaccines required unless approved for religious or medical exemption.

Member Consultant

BPN-RPC Staffing and Sparc

Santa Rosa, CA

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

See other jobs in Santa Rosa, CA →

Team Member/Patient Care Consultant (Budtender)

Homestate Dispensary

Eureka, MO

1 year ago

The Patient Care Consultant (PCC)/team member is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are heard and met throughout the sales process. This position is also responsible for ensuring transactions are accurately recorded in point-of-sale (POS) and inventory tracking systems. Most importantly, this role embodies the company’s culture and brand image.

*
Essential Functions and Responsibilities
*
*
Sales Responsibilities

Ensures the consistent delivery of an exceptional customer experience

Assists customers in product selection based on defined treatment plans and product availability

Achieves daily/weekly sales objectives by fulfilling customer requests and looking for opportunities introduce new and alternative products

Continually develops communication and service skills to increase sales and generate positive reviews

Educates customers on product attributes and usage

Ensures customers are accurately logged into the patient tracking system

Performs sales transactions in compliance with all regulations governing the sale of cannabis products

Completes accurate sales documentation

Ensures transactions are entered in point-of-sale and inventory management systems in compliance with state regulations

Assists in maintaining a safe, clean, and organized dispensary environment

Complies with all policies, procedures and practices governing sales and service

Complies with all safety and security protocols for dispensary staff

Performs administrative tasks (customer profile completion, sales tracking, etc.) as required

Answers phones, responds to voicemail, and takes phone orders

Establishes on-going relationships with dispensary customers

Completes customer profiles to assist in future sales and service opportunities

Maintains knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior sales consultants

*
*
Qualifications

Two or more years of experience working in a retail or hospitality environment with cash handling responsibility

Demonstrated passion for delivering an exceptional customer experience

Fast-paced, high volume retail sales experience preferred

Must be at least 21 years of age and possess a valid driver’s license or state ID

Must pass all required background checks, certifications, and DOH affiliation requirements

Professional written and verbal communication and interpersonal skills

Must have strong organizational skills, high attention to detail and the ability to multitask

*
*
Cultural Responsibilities

Actively models values and code of conduct

Builds strong and effective internal, external, and cross-functional relationships.

Is committed to creating and maintaining a collaborative, fun, and productive work environment

Actively participates in team building and cultural development activities

Models honesty, integrity, and direct communication in daily tasks and interactions

*
*
Computers and Technology

Must be computer literate with the ability to learn operational systems (AlpineIQ, Leaflogix, Microsoft office, and Metrc, etc.)

Experience working with Outlook email and Microsoft Office suite

*
*
Supervisory Responsibilities

This position does not have supervisory responsibilities.
*
*
Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*
*
Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into cabinets and displays to show and review products. Ability to maintain a stationary sitting or standing position for up to eight hours in a day based on business needs and sales volume; and, ability to bend and retrieve products from lower shelves. This role also enters information into sales and tracking systems requiring hand dexterity and the ability visually verify correct product information
*

*
Code of Conduct

All employees are expected to represent the company’s values and maintain the standards contained in the Code of Conduct.
*

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

8 hour shift

Ability to commute/relocate:

St. Louis, MO 63141: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

Driver's License (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: One location

Apply for this job with Homestate Dispensary

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

See other jobs in Eureka, MO →

All jobs at Homestate Dispensary →

Team Member/Patient Care Consultant (Budtender)

A Joint Operation

St. Louis, MO

1 year ago

*
Essential Functions and Responsibilities
*
*
Sales Responsibilities

Ensures the consistent delivery of an exceptional customer experience

Assists customers in product selection based on defined treatment plans and product availability

Achieves daily/weekly sales objectives by fulfilling customer requests and looking for opportunities introduce new and alternative products

Continually develops communication and service skills to increase sales and generate positive reviews

Educates customers on product attributes and usage

Ensures customers are accurately logged into the patient tracking system

Performs sales transactions in compliance with all regulations governing the sale of cannabis products

Completes accurate sales documentation

Ensures transactions are entered in point-of-sale and inventory management systems in compliance with state regulations

Assists in maintaining a safe, clean, and organized dispensary environment

Complies with all policies, procedures and practices governing sales and service

Complies with all safety and security protocols for dispensary staff

Performs administrative tasks (customer profile completion, sales tracking, etc.) as required

Answers phones, responds to voicemail, and takes phone orders

Establishes on-going relationships with dispensary customers

Completes customer profiles to assist in future sales and service opportunities

Maintains knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior sales consultants

*
*
Qualifications

Two or more years of experience working in a retail or hospitality environment with cash handling responsibility

Demonstrated passion for delivering an exceptional customer experience

Fast-paced, high volume retail sales experience preferred

Must be at least 21 years of age and possess a valid driver’s license or state ID

Must pass all required background checks, certifications, and DOH affiliation requirements

Professional written and verbal communication and interpersonal skills

Must have strong organizational skills, high attention to detail and the ability to multitask

*
*
Cultural Responsibilities

Actively models values and code of conduct

Builds strong and effective internal, external, and cross-functional relationships.

Is committed to creating and maintaining a collaborative, fun, and productive work environment

Actively participates in team building and cultural development activities

Models honesty, integrity, and direct communication in daily tasks and interactions

*
*
Computers and Technology

Must be computer literate with the ability to learn operational systems (AlpineIQ, Leaflogix, Microsoft office, and Metrc, etc.)

Experience working with Outlook email and Microsoft Office suite

*
*
Supervisory Responsibilities

This position does not have supervisory responsibilities.
*
*
Work Environment and Physical Demands

*
Code of Conduct

All employees are expected to represent the company’s values and maintain the standards contained in the Code of Conduct.
*

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

8 hour shift

Ability to commute/relocate:

St. Louis, MO 63141: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

Driver's License (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Work Location: One location

Apply for this job with A Joint Operation

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

See other jobs in St. Louis, MO →

All jobs at A Joint Operation →

Member Consultant

BPN-RPC Staffing and Sparc

Sebastopol, CA

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt, Full-Time

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

See other jobs in Sebastopol, CA →

Member Consultant PT

BPN-RPC Staffing and Sparc

1 year ago

JOB TITLE: Member Consultant

STATUS: Non-exempt

COMPENSATION: Hourly + long-term disability, life and voluntary benefits, paid vacation, sick leave and holidays.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance, which may include daily temperature checks, heightened sanitizing protocol, social distancing at all times, and mandatory masks. Proof of vaccine or approved exemption is required.

Member Consultant

BPN-RPC Staffing and Sparc

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

Member Consultant

BPN-RPC Staffing and Sparc

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + long-term disability and life benefits, paid vacation and sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance, which may include daily temperature checks, heightened sanitizing protocol, social distancing at all times, and mandatory masks. SPARC policy requires that all employees provide proof of Covid-19 Vaccine or obtain approval for religious or medical exemption.

Member Consultant

BPN-RPC Staffing and Sparc

1 year ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

Member Consultant

BPN-RPC Staffing and Sparc

Santa Rosa, CA

2 years ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

See other jobs in Santa Rosa, CA →

Member Consultant

BPN-RPC Staffing and Sparc

Sebastopol, CA

2 years ago

JOB TITLE: Member Consultant I

STATUS: Non-exempt

COMPENSATION: Hourly + full medical, dental, vision, long-term disability and life benefits, and paid sick time accrual.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance, which may include daily temperature checks, heightened sanitizing protocol, social distancing at all times, and mandatory masks. SPARC's current vaccination policy requires all employees to be vaccinated against Covid-19, provide proof of vaccination, or request for religious or medical exemption.

See other jobs in Sebastopol, CA →

Member Consultant FT

BPN-RPC Staffing and Sparc

2 years ago

Join us at our new flagship dispensary in the city of Sonoma! Seeking individuals to begin work and training in early April in anticipation of our grand opening on 4/20!

JOB TITLE: Member Consultant

STATUS: Non-exempt (Full-Time)

COMPENSATION: Hourly + full health insurance benefits + paid sick, vacation and holidays.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance.

Preference will be given to local resident applicants.

Member Consultant PT

BPN-RPC Staffing and Sparc

2 years ago

Join us at our new flagship dispensary in the city of Sonoma! Seeking individuals to begin work and training in early April in anticipation of our grand opening on 4/20!

JOB TITLE: Member Consultant

STATUS: Non-exempt (Part-Time)

COMPENSATION: Hourly + insurance benefits + paid sick, vacation and holidays.

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance.

Preference will be given to local resident applicants.

SPARC Member Consultant! We train, offer benefits and competitive wages!

BPN-RPC Staffing and SPARC

2 years ago

Join us at our new, flagship dispensary in the City of Sonoma! Seeking individuals to* begin work and training in early April* in anticipation of our grand opening on 4/20!

We need team-oriented professionals that value diversity to help us support members and be the example for the cannabis community. We support our staff by offering full health benefits including medical, dental, vision, long-term disability, life, paid holidays, paid vacation, paid sick leave, and Employee Assistance Programs. Be part of a team who supports you, take part in shaping the movement and have fun doing it! Work in cannabis!

New to the cannabis community? Want a job in cannabis but not just any job? Looking for a professional organization who prides itself in helping the community and building and working with a great team that places importance in equity and inclusivity? Apply for an open position and learn how we do things differently!

JOB TITLE: Member Consultant (Budtender)

STATUS: Non-exempt Full-Time or Part-Time

COMPENSATION: Hourly + insurance benefits + paid sick, vacation and holidays

Understand and embrace the mission of SPARC, affiliate organization(s), and their role in the industry and local and greater communities.

SUPERVISION RECEIVED: Reports to Dispensary Manager, with additional supervision and direction from Supervisors and Leads.

SUPERVISION EXERCISED: None.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)

Provide exceptional customer service in accordance with established standards.
Develop and maintain rapport with our members, vendors, service providers and staff.
Ensure members’ concerns and/or questions are solved and answered promptly and efficiently, and communicate member requests and/or problems to a manager when needed.
Recommend, select and help locate the proper medicine for members depending on their individual needs.
Communicate the effects of different types of cannabis to members clearly and effectively.
Ring up sales on Point of Sale System and process cash and credit card transactions.
Ensure strict controls to protect organization assets at the direction of management.
Set up and break down display cases daily. Assist in display maintenance and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock, and participate in inventory counts.
Facilitate the new membership and member renewal processes.
Perform data entry and manage the member database.
Facilitate the verification process with doctors’ offices for new and renewing members if medical certification is provided.
Answer phone calls and forward to the appropriate staff member.
Book appointments for members for services they request.
Maintain a current stock of Member Handbooks, Intake Forms, and promotional items, such as lighters, stickers and newsletters.
Frequently maintain dispensary’s cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality in compliance with HIPAA guidelines.
Give new members a tour of the dispensary.
Perform other related work as required.

PERFORMANCE REQUIREMENTS:

Knowledge, Skills and Abilities

Available to work varied hours/days, including nights, weekends, holidays, and/or events.
Ability to adhere to the highest customer service standards at all times.
Ability to communicate clearly, honestly and effectively with members and staff in all situations.
Personal knowledge of effects of cannabis to self and others.
Ability to perceive and meet the needs of members and staff without direction.
Strong problem solving, customer service and interpersonal skills.
Ability to dispense medicine accurately and efficiently.
Strong math skills for Point of Sale (POS) system and cash handling.
Ability to maintain high standards in a fast paced, constantly evolving environment.
Must possess a high degree of personal ownership and accountability.
Knowledgeable on cannabis strains, genetics, cultivation and medicinal effects.
Must have high level of organization, patience and flexibility.
Strong commitment to member service.
Ability to adapt to a changing industry and growing organization.

CERTIFICATES/LICENSES: None.

SOME OF OUR BENEFITS INCLUDE:

Health, Dental, and Vision Insurance
Chiropractic and Acupuncture coverage
Employee Assistance Program
Pet Insurance
Life and Disability Insurance
Traditional Roth Retirement (CalSavers)
Accident and Critical Illness Coverage
Employee discount
Free monthly credit for products in dispensary
Onsite Snacks
Free training and development programs
Paid holidays
Paid Vacation Accrual
Paid birthday and anniversary
Double the amount of California Sick time Accrual

SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance.

* Preference will be given to local resident applicants.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:

Day shift
Holidays
Monday to Friday
Overtime
Weekend availability

Supplemental Pay:

Bonus pay
Tips

COVID-19 considerations:
SPARC is committed to providing a healthy and safe place to work. In light of the pandemic, we will maintain compliance with all state and local guidance, as well as developing our own internal policies. Vaccines or exemption are required.

Work Location: One location

Apply for this job with BPN-RPC Staffing and SPARC

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Member Consultant (Temporary to Permanent)

BPN-RPC Staffing and SPARC

Santa Rosa, CA

4 years ago

JOB TITLE: Member ConsultantSTATUS: Hourly, Non-Exempt

GENERAL SUMMARY OF DUTIES: Member Consultant (MC) is responsible to ensure each customer receives outstanding service by providing a positive and friendly environment. Which includes, greeting and acknowledging every customer, maintaining solid product knowledge and maintaining a high level of customer service.

Understand and embrace the mission of SPARC and its role in the community.

SUPERVISION RECEIVED: Reports to Dispensary Manager.

TYPICAL PHYSICAL DEMANDS: Work may require prolonged sitting/standing, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.

TYPICAL WORKING CONDITIONS: Work is performed in a busy cannabis dispensary. Involves frequent contact with staff and the public. Work may be stressful at times and may include dealing with difficult members and/or law enforcement. Available to work varied hours/days, including nights, weekends, holidays, and/or city events.

EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)1. Ensure strict controls to protect Dispensary assets at direction of Dispensary Manager and Assistant Dispensary Manager.2. Ensure member concerns are solved efficiently and promptly.3. Maintain a positive work environment conducive to trust and respect.4. Give new members a tour of the dispensary.5. Recommend, select, and help locate the proper medicine or members depending on their individual needs.6. Communicate the effects of and different types of cannabis to members.7. Set up and break down display cases daily.8. Assist in display maintenance and housekeeping.9. Assist in processing and replenishing merchandise and monitoring floor stock.10. Communicate customer requests and/or problems to Dispensary Manager.11. Participate in inventory counts weekly.12. Ring up sales on Point of Sale System and handling cash and credit cards.13. Frequently maintain cleanliness, dusting, Windex glass, vacuuming, sweeping, and sanitization of dispensary.14. Maintains strictest confidentiality in compliance with HIPPA guidelines.15. Perform other related work as required.

PERFORMANCE REQUIREMENTS: Knowledge, Skills and Abilities1. Ability to dispense medications accurately and efficiently.2. Knowledge of medicinal effects to self and/or others.3. Ability to communicate with other associates and customers in all situations.4. Ability to adhere to the highest customer service with staff and the public at all times.5. Ability to perceive and meet the needs of the staff and members without direction.6. Ability to maintain high standards in a fast paced, constantly evolving environment.7. Ability to communicate clearly and effectively in all situations.8. Knowledgeable on strains, genetics, growing and effects of cannabis and medication.9. Ability to use math skills for Point of Service System and cash register.10. Needs to have high level of organization, patience, and flexibility.

EDUCATION/EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and Point of Sales (POS) experience required. Working knowledge of Microsoft Office. Experience in cannabis industry highly desirable, but not required.Must be at least 21 years old and pass criminal background check.**

Job Types: Full-time

Salary: $14.00 /hour

Job Type: Full-time

Salary: $14.00 to $14.35 /hour

Experience:

Customer Service: 1 year (Preferred)

Additional Compensation:

Tips
Store Discounts
Other forms

Work Location:

One location

Benefits:

Health insurance
Dental insurance
Vision insurance
Paid time off
Other

This Job Is:

Open to applicants who do not have a college diploma

Schedule:

Weekends required

Company's website:

sparc.co

Work Remotely:

See other jobs in Santa Rosa, CA →

All jobs at BPN-RPC Staffing and SPARC →

Member Consultant - The Apothecarium Marina

The Apothecarium

4 years ago

Join our Team at The Apothecarium Marina!
About Us:
The Apothecarium has carefully cultivated a work environment in which our team members are constantly challenged to grow personally and professionally. Our company is determinedly progressive, creative and intelligent. We nurture these qualities by employing people who share our passion for medical cannabis, innovation, and active participation in the communities we serve.
Our company culture is unique, distinguished by an uncommon blend of courtesy, compassion and intellectual energy. We seek those who can bring diverse life experiences and inspired ideas to our work and neighbors who count on us.
In return, we provide comprehensive training programs and development, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the richness that our employees bring to our team through their external pursuits, hobbies, and interest.
We raise our bar high at The Apothecarium in order to set the example of what a medical cannabis dispensary should be. That standard is one of the keys to our success and one of the many reasons why people wish to work here.
Responsibilities:

Ensure strict controls to protect Dispensary assets at the direction of management
Ensure patient concerns are solved efficiently and promptly
Maintain a positive work environment conducive to trust and respect
Recommend, select, and help locate the proper medicine for patients depending on their individual needs
Communicate the effects of and different types of cannabis to patients
Assist in display maintenance and housekeeping
Communicate restocking and product needs to inventory assistants as needed
Communicate customer requests and/or problems to the General Manager and Team Leaders
Participate in inventory reconciliation as needed
Frequently maintain cleanliness, dusting, glass cleaning, vacuuming, sweeping, and sanitization of dispensary
Maintains strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required

Requirements:

Basic math skills for Point of Sale (POS) system and proficiency with cash handling
Excellent customer service and communication skills
Medical Cannabis Recommendation preferred
Must be able to pass a criminal background check
BachelorâÂ€Â™s Degree or equivalent in professional and life experience
Prior retail & customer service experience highly desirable
Experience working in medical services and/or the health & wellness industry highly desirable
Must be at least 21 years old
English proficiency, both verbal and written
Demonstrated passion to serve the medical cannabis community and local neighborhoods
Knowledgeable on strains, genetics, growing, and effects of cannabis and medication
Possess a high level of organization, patience, and flexibility
Must be authorized to live and work in the U.S.

Physical Requirements:

Must stand constantly; walk frequently; reach and twist/turn with hands and arms; climb or balance and stoop, kneel, crouch or crawl
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

Work Environment:

Works in a busy retail store with moderate to high noise levels

Bonus Points:

Ability to dispense medicine accurately and efficiently
Knowledgeable on strains, genetics, growing, and effects of cannabis and medication
Demonstrated passion to serve the medical cannabis community and local neighborhoods

Perks:

Competitive Rate of Pay
Excellent Benefits Package (Health, Dental, Vision & 401K)

Apply for this job with The Apothecarium

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