Cannabis Lead Cannabis Consultant Jobs

JOB DESCRIPTION | Lead Cannabis Consultant

POSITION SUMMARY

Our Lead Cannabis Consultant is co-responsible for the day-to-day operations of the retail staff. As part of the leadership team, they are responsible for the growth and success of the retail store. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, ensuring compliance with state and local laws, upholding Company standards, and operating all aspects of the dispensary under the direction of the General Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversee dispensary team including but not limited to reception, sales associates, and security
• Ensure time is effectively split between all departments as needed
• Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)
• Handle all returns, exchanges, and employee purchases
• Complete checkouts for Cannabis Consultants by ensuring all cash handling procedures are being followed
• Responsible for all cash in drop safe and vault
• Ensure all opening and closing duties are completed and the store is completely secured before departing at night or opening in the morning
• Meet with management team to ensure proper follow-up on all action items and address any personnel issues
• Report all relevant operational information to Manager/Directors
• Handle customer issues and concerns in a professional and effective manner
• Handle all scheduling and coordinate staff onboarding with talent acquisition
• Responsible for POS updates and maintenance in conjunction with inventory personnel
• Collaborate with human resources to ensure the store is compliant with all pertinent employee rules and regulations
• Execute marketing efforts as directed by the marketing team
• Always ensure proper ambiance and cleanliness within store
• Ensure that the Company brand is always properly represented
• Execute all staff meetings and store cleanings
• Train and develop employees from within
• Assist with performance reviews, 90-day reviews for new employees as well as annual reviews for all line level staff
• Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
• Read industry publications to keep up to date on trends
• Create and implement policies and procedures that will enhance customer service
• Enforce all policies and procedures of the store and the Company
• Manage floor to ensure staff is always on task
• Perform any other duties and projects assigned by Senior Management
• Required to work a minimum of 30/hr work week yet be flexible to work up to 60hr a week.

QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)

• At least 2 years of management experience in high volume establishments with extensive knowledge in the cannabis industry
• Knowledge/experience in the cannabis industry
• Must be tech savvy, including, being able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
• Must be comfortable learning new skills
• Must have a hands-on, proactive management style

Skills and Attitudes:

Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.

Must have ability to:

• Perform all job functions with attention to detail, speed, and accuracy
• Prioritize and organize
• Be a clear thinker, remain calm, and resolve problems using good judgment
• Lead by example and ensure that your team executes the game plan laid out for them
• Understand guest service needs
• Work cohesively as a team with co-workers
• Direct staff performance and follow up with corrective action as needed

Required Education:

High School Diploma or four years of relevant experience and/or training

Preferred Education:

Equivalent combination of education (BA) and experience

Required Experience:

3 + years

Preferred Experience:

5 + years

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Ability to commute/relocate:

• Ann Arbor, MI: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Apply for this job with MLL William Inc. (DBA: Tree House 603)

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

A Lead Cannabis Consultant is responsible for the oversight of all sales activities and for implementing and enforcing the set forth policies and procedures:

• The Lead Cannabis Consultant is responsible for oversight of all mandatory breaks and lunches while maintaining sufficient coverage in their department.

• Lead Consultants are responsible for making sure sales team remains compliant with regulated sales allotment.

• The Lead must ensure that all sales staff informed and educated on all medicated product the methods of use and accessories.

• Lead is to make sure all flower displays and display cards match current inventory levels and pricing.

• Make sure team is aware of daily deals at beginning of shift

• Make sure sales team is using proper language with patient (controlling conversations and following sales script)

• As a lead consultant you must be able to train and inform the sales team on new products.

• Lead consultants are responsible for counting down and signing off on cash drops during shift changes, breaks, etc.

• Ensure that significant variances are documented, investigated by management personnel, and immediately reported to the MOD.

• Lead Cannabis Consultant must make sure all patient returns are properly recorded and provided to management for daily reconciliation.

• Lead Cannabis Consultant should remain in communication with Inventory Lead to keep track of inventory levels and stalled products.

• Lead consultants will be responsible for handling employee sales transactions and checking out consultant samples approved by management.

• Lead Cannabis Consultant will make sure that all consultants adhere to daily cleaning checklist and sign off for completed duties.

• Lead Cannabis Consultant will work closely with management on developing plans to improve and drive overall sales goals set forth by executive management.

• Assure all online platforms are kept current and up to date with the latest inventory and stock levels.

• As a Lead Cannabis Consultant you will be responsible for providing a monthly development plan for each team member. Development plan will focus on areas of improvement, follow-up, and the consultant’s strengths.

• Lead must make sure team follows all HR policies including confidentiality and non-disclosure.

• Establish and maintain effective relationships with peers, team and senior management, making efforts to communicate effectively and strategically implement solutions.

Job Type: Full-time

Pay: From $16.13 per hour

Schedule:

• 8 hour shift

Supplemental Pay:

• Tips

Work Location: One location

Apply for this job with Jenny’s Dispensary

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Lead/Key Patient Consultant provides exceptional customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and training to dispensary staff at the direction of the Assistant General Manager.

Responsibilities:

• Greet customers and patients with a smile and positive attitude.
• Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership.
• Obtain cannabis product from the vault and provide it to Dispensary Agents for sale.
• Be an advocate of cannabis customer care.
• Open and close store as directed by the Assistant Manager or General Manager.
• Assist customers and patients navigate through their cannabis education journey.
• Verify all product is tagged in accordance with state & local regulations and is accompanied by all necessary paperwork from the delivery manifests.
• Support the Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring.
• Review online orders to ensure accuracy before pick-up.
• Support Dispensary Agents with any product or POS System questions.
• Build lasting relationships with regular patients/customers to promote regular store visits.
• Accurately handle cash transactions, including bank drops and daily payouts as needed.
• Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
• Continue on-going cannabis education and training.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
• Other duties as assigned.

Requirements:

• 2+ years of retail or hospitality experience.
• Must be at least 21 years of age.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Battle Green Services prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.

Apply for this job with Battle Green Services

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

The Lead Patient Consultant provides exceptional customer service, educational consulting, and in some cases patient record management. In addition, they will provide support and training to dispensary staff at the direction of the Assistant General Manager.

Responsibilities:

• Greet customers and patients with a smile and positive attitude.
• Assist in regular inventory cycle counts to ensure accurate levels and immediately report any discrepancies to retail leadership.
• Obtain cannabis product from the vault and provide it to Dispensary Agents for sale.
• Be an advocate of cannabis customer care.
• Open and close store as directed by the Assistant Manager or General Manager.
• Assist customers and patients navigate through their cannabis education journey.
• Verify all product is tagged in accordance with state & local regulations and is accompanied by all necessary paperwork from the delivery manifests.
• Support the Inventory Manager with reconciliation of physical inventory within State tracking system and POS systems to ensure all information is accurately porting to the state and no malfunctions of the POS and scales are occurring.
• Review online orders to ensure accuracy before pick-up.
• Support Dispensary Agents with any product or POS System questions.
• Build lasting relationships with regular patients/customers to promote regular store visits.
• Accurately handle cash transactions, including bank drops and daily payouts as needed.
• Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
• Continue on-going cannabis education and training.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
• Other duties as assigned.

Requirements:

• 2+ years of retail or hospitality experience.
• Must be at least 21 years of age.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Ability to use office equipment (computers and printers) and their included software, i.e., Word, Excel, email, etc.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Battle Green Services prides itself on being an EEO employer. Our goal is to recruit and retain the most talented individuals from a diverse pool of candidates. Diverse minds, backgrounds, and skills mark our inclusive culture. We strongly encourage all interested applicants to apply.

Apply for this job with Battle Green Services

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.