Cannabis jobs at MLL William Inc. (DBA: Tree House 603)
We know of 2 jobs at MLL William Inc. (DBA: Tree House 603) as of March 2024, including roles such as Lead Cannabis Consultant, and Cannabis Consultant.
More than 30+ days
JOB DESCRIPTION | Lead Cannabis Consultant
POSITION SUMMARY
Our Lead Cannabis Consultant is co-responsible for the day-to-day operations of the retail staff. As part of the leadership team, they are responsible for the growth and success of the retail store. Most time will be spent on the development and training of staff, driving sales, ensuring guests receive high quality service, ensuring compliance with state and local laws, upholding Company standards, and operating all aspects of the dispensary under the direction of the General Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Oversee dispensary team including but not limited to reception, sales associates, and security
- Ensure time is effectively split between all departments as needed
- Ensure all technology platforms are updated with our most current information (specials, events, marketing materials)
- Handle all returns, exchanges, and employee purchases
- Complete checkouts for Cannabis Consultants by ensuring all cash handling procedures are being followed
- Responsible for all cash in drop safe and vault
- Ensure all opening and closing duties are completed and the store is completely secured before departing at night or opening in the morning
- Meet with management team to ensure proper follow-up on all action items and address any personnel issues
- Report all relevant operational information to Manager/Directors
- Handle customer issues and concerns in a professional and effective manner
- Handle all scheduling and coordinate staff onboarding with talent acquisition
- Responsible for POS updates and maintenance in conjunction with inventory personnel
- Collaborate with human resources to ensure the store is compliant with all pertinent employee rules and regulations
- Execute marketing efforts as directed by the marketing team
- Always ensure proper ambiance and cleanliness within store
- Ensure that the Company brand is always properly represented
- Execute all staff meetings and store cleanings
- Train and develop employees from within
- Assist with performance reviews, 90-day reviews for new employees as well as annual reviews for all line level staff
- Work with management team to create and implement staff incentive programs to increase level of service, promote upselling, and enhance staff morale
- Read industry publications to keep up to date on trends
- Create and implement policies and procedures that will enhance customer service
- Enforce all policies and procedures of the store and the Company
- Manage floor to ensure staff is always on task
- Perform any other duties and projects assigned by Senior Management
- Required to work a minimum of 30/hr work week yet be flexible to work up to 60hr a week.
QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)
- At least 2 years of management experience in high volume establishments with extensive knowledge in the cannabis industry
- Knowledge/experience in the cannabis industry
- Must be tech savvy, including, being able to input and access information in the POS system, delivery systems, marketing outlets, computers, etc.
- Must be comfortable learning new skills
- Must have a hands-on, proactive management style
Skills and Attitudes:
Must be motivated, hard-working, and passionate. This position requires someone who is a strong leader with the ability to handle multiple tasks and responsibilities.
Must have ability to:
- Perform all job functions with attention to detail, speed, and accuracy
- Prioritize and organize
- Be a clear thinker, remain calm, and resolve problems using good judgment
- Lead by example and ensure that your team executes the game plan laid out for them
- Understand guest service needs
- Work cohesively as a team with co-workers
- Direct staff performance and follow up with corrective action as needed
Required Education:
High School Diploma or four years of relevant experience and/or training
Preferred Education:
Equivalent combination of education (BA) and experience
Required Experience:
3 + years
Preferred Experience:
5 + years
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Ann Arbor, MI: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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POSITION SUMMARY
The Cannabis Consultant will exhibit excellent customer service skills and product knowledge as the frontline brand/retail ambassador to the customer.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Must be 21 years of age or older
- Strong knowledge of cannabis and cannabis infused products -Strong retail and customer service background
- Highly customer-service oriented
- Capable of accurately ringing in all customer transactions with 100% accuracy and compliance; POS experience required
- Accurate and timely data entry of customer profiles
- Complete all daily duties/checklists with a smile
- One year of cash handling experience, preferred
- Able to use POS system and other retail software
- Punctual, meticulous, reliable
- Understanding of laws and regulations as they pertain to the industry
- Compassion for patients and customers
- Calm and level-headed
- Fun attitude and strong work ethic
- Ability to maintain an enjoyable and productive work environment
- Attention to detail
- Good communication skills
- A team player mentality with scheduling flexibility
- Ability to work in a fast paced, heavily regulated environment
QUALIFICATIONS (KNOWLEDGE, SKILL, & ABILITIES)
- High School Diploma
- Previous budtender experience
- Ability to work retail hours including nights, weekends, and holidays
- 2 years+ of customer relations and sales experience
- Knowledge of cannabis products and accessories
- Knowledge of Treez, Weedmaps a plus
- Analytical problem solving
- Cash handling
- Proven organizational skills
- Experience with Microsoft Office Suite (Word, Excel, etc.)
- Strong writing skills
- Understand and follow protocol for the proper lines of communication
- Clear understanding of company mission and values
- Must pass background check and comply with all Michigan cannabis laws and regulations
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Ann Arbor, MI: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Retail: 1 year (Required)
Work Location: One location
Apply for this job with MLL William Inc. (DBA: Tree House 603)
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.