Job details
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Number of hires for this role
2 to 4
Qualifications
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
Supplemental Pay:
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
Work Location:
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
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