Here are 17 cannabis jobs mentioning "client success manager" in March 2024, at companies like DOPE MARKETING, AeroPay, Spacestation, and springbig, including positions such as Client Success Manager, Field Client Success Manager, Client Success Manager (Seattle, WA), and Client Success Manager (Boca Raton, FL).
More than 30+ days
Field Client Success Manager (CSM)
As a CSM, you own a key piece of our go-to-market strategy - delivering on our value proposition, and driving product penetration and repeat sales. A key focus of your position is to drive revenue and growth through post-sales activity, including visiting with clients to focus on training, consultation, and identifying areas where they can utilize the AROYA system to support their growing activities. This position works remotely.
Key Responsibilities
- You play a key role in our go-to-market strategy by delivering on our value proposition, ensuring client success, and driving system adoption and expansion at individual client facilities.
- You are a brand ambassador for the AROYA system by delivering excellence in consultation and system training that result in revenue and growth through post-sales activity, including establishing a basis for phased installations.
- You establish positive ongoing client relationships following the initial sale, develop consistent field visits, monitor system use and respond to issues and opportunities, and generate product value through client success.
- You collaborate with the client success team and develop field visit strategies to ensure clients are proficient with AROYA standard practices and fully utilize system capabilities.
- You identify trends that enable us to solve problems, mitigate risks in order to address challenges, channel feedback to product teams, and get critical issues addressed which are observed as a pattern across process, people or tool issue/usage.
- You analyze, report and address these trends as well as submit solutions.
- You foster key relations with client stakeholders, sales, software teams, development teams, and the client success team.
Qualifications
- Bachelor's degree in Service Management or similar background
- Strong problem-solving skills
- Excellent communication skills
- Self starter and proven ability to perform well under limited supervision
- Ability to work with software and sensor tools efficiently.
- Must be able to travel 80% of the time
Preferred Experience
- Experience with Plant Science/Agronomy/Horticulture
- Cannabis cultivation experience
- Customer onboarding
- Agronomic/irrigation advising
- Client Success/Customer health monitoring
- Sales Process Support
- Successful in meeting net revenue retention goals
Note: This is a remote position (preferred locations: Michigan, New Jersey, Oklahoma, Florida).
METER Group, Inc. is a leading global manufacturer of precision instruments, software, and services for use in Food Production, Food Quality, Pharmaceutical Applications, Environmental Research, Crop Science, and Indoor Cultivation.
- We offer total moisture solutions, environmental research equipment, and controlled greenhouse technology along our customers' value chain.
- We manufacture high-end products including water activity meters, moisture analyzers, soil moisture sensors, weather stations, and telemetry.
- We provide software to optimize moisture margins, for remote climate data monitoring and cultivation yield optimization.
METER's headquarters is located in Eastern Washington with unmatched quality of life. Enjoy the smaller town life: no traffic, country space, great schools and universities, safe neighborhoods, and easy access to recreational activities in nearby mountains, rivers, and forests.
To Apply for This Position:
We ask all applicants to apply through our website at https://metergroup.applicantpro.com/jobs/. If your interests, qualifications, and experience match any of our openings please apply for that position so that you are considered immediately. You may also subscribe at our careers page so that we email you when we have openings in your area of interest.
METER is an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, sexual orientation or gender identity, or other protected status.
Apply for this job with METER Group, Inc., USA | RemainCo
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Reports
to: Director, Head of Client Success & Strategic Partnership Initiatives
Effective
Date: 5.16.2022
Job
Summary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
Duties/Responsibilities:
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
- Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
- Collaborate with Sales, Marketing, Customer Care and Product
Required Skills/Abilities: • Self-motivated, highly organized and goal-oriented • Excellent communication skills in all forms: verbal, written, and presentation • Customer-oriented: Can place oneself in the shoes of the prospect • Mature and confident voice presentation; excellent planning skills • Strong self-discipline and demonstrated ability in time management • Can multi-task and thrive in a fast-paced environment • Competent in sales applications: Google Workspace, Zoom, and Hubspot
Apply for this job with AeroPay
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job
Title: Client Success Manager
Department: Ops, Client Success
Reports
to: Director, Head of Client Success & Strategic Partnership Initiatives
Effective
Date: 5.16.2022
Job Summary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
Duties/Responsibilities:
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
- Collaborate with Sales, Marketing, Customer Care and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce a plus
Requirements
Required Skills/Abilities: • Self-motivated, highly organized and goal-oriented • Excellent communication skills in all forms: verbal, written, and presentation • Customer-oriented: Can place oneself in the shoes of the prospect • Mature and confident voice presentation; excellent planning skills • Strong self-discipline and demonstrated ability in time management • Can multi-task and thrive in a fast-paced environment • Competent in sales applications: Google Workspace, Zoom, and Hubspot
Apply for this job with AeroPay
Apply now →
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Aeropay is a financial technology company that helps people move money with bank-to-bank (ACH) transfers.
We enable businesses to accept compliant, cashless and contactless payments giving customers the freedom to spend. Leaving cash and cards behind and paying with a personal mobile device promotes safety, convenience and a modern lifestyle. Enabled with sophisticated and secure technology, with compliance at the core, Aeropay is the better way to move money.
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated learner, team-player, and professional, and is well-organized to multi-task different issues at a time across assigned accounts.
Primary Responsibilities:
Own overall relationships with AeroPay merchants (dispensaries) and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams in large and medium-sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to address any client concerns effectively
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis.
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensure retention, and oversee holistic customer satisfaction.
- Collaborate with Sales, Marketing, Customer Care, and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support, and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce is a plus.
About You
Previous business experience in a Technical or Account management role; ideally with a FinTech or SaaS company
- Demonstrated success in account relationship management or similar customer-facing role – retail store understanding a plus.
- High bandwidth - you have no problem juggling multiple tasks and accounts at once
- Superb verbal and written communication skills: you are articulate, straightforward, and engaging
- Service mindset - you love helping people
- Outstanding conflict resolution skills
- Highly motivated self-starter; a hustler with an entrepreneurial mindset and a bias to action
- Comfortable in a rapidly changing environment
- Willingness to travel to client locations to cultivate relationships with clients and drive customer adoption and retention in store. Travel estimation: 10-20% or as needed.
Benefits of working at AeroPay:
Ability to make an impact at a company disrupting the FinTech space
- Opportunities for growth and learning
- Flexible time-off policy
- Chance to work alongside other enthusiastic goal- and results-oriented people
Job Types: Full-time, Contract Schedule:
Monday to Friday
*Salary commensurate with experience*
Required Skills/Abilities: Bachelor’s degree. Prior experience in office administration. Proficient in Microsoft Office applications such as Word and Excel. Excellent organizational skills and attention to detail. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to focus on work Ability to type
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Job Description
Spacestation, a wholly owned subsidiary of Mammoth Distribution and California’s largest cannabis beverage co-packer, is seeking a full-time Client Success Manager.
The Client Success Manager will be responsible for managing Spacestation’s portfolio of external client relationships and addressing day-to-day client needs. Spacestation currently serves a broad portfolio of leading cannabis beverage brands in California and is actively seeking new business opportunities.
The position requires a passion for customer service and the ability to build deep relationships with clients. Additionally, the role requires developing and implementing systems and processes to better serve our clients, as well as being able to effectively communicate with internal stakeholders. The ideal candidate will have prior experience in client services or account management within a manufacturing and / or cannabis-related business. Furthermore, the ideal candidate will possess strong communication and time-management skills, be highly organized and pay close attention to detail. The role will be fast-paced with high potential for growth and autonomy given Spacestation’s position in a rapidly growing industry. The Client
Success Manager role is a salaried position and offers benefits.
Primary Responsibilities
- Deliver high-quality customer service and build deep relationships with
Spacestation’s existing portfolio of cannabis beverage clients
- Facilitate and manage all new client on-boarding activities
- Coordinate production scheduling, raw material deliveries and inventory counts
- Assist accounting team with approval of purchase orders and invoicing process
- Develop new systems and processes to improve the overall customer experience
- Conduct periodic meetings with clients to address any upcoming needs or issues
- Prepare monthly and quarterly client reporting packages for management
- Research and implement a customer relationship management (CRM) program
Position Requirements
- 2+ years in a client-facing role (prior experience in manufacturing and / or cannabis is a plus)
- Excellent customer service skills and engaging personality
- Experience in project management
- Task-oriented and with proven track record of seeing tasks through to completion
- Detail-oriented, highly organized and the ability to manage and track multiple tasks, details, requirements, and requests from clients
- Strong note-taking and general administrative skills
- Self-starter with an entrepreneurial spirit and is comfortable working both independently and within a small team
- Possesses long-term career aspirations and is interested in building a company
- Proficient in Microsoft Office Suite (Word, Powerpoint, Excel)
- Passion for cannabis products is a plus
Compensation: TBD
Job Type: Full-Time
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Required)
Experience:
- Sales Experience: 2 years (Preferred)
Work Location: One location
Apply for this job with Spacestation
Apply now →
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Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
AeroPay is a financial technology company that helps people safely move money with bank-to-bank (ACH) transfers. We are based in Chicago and have an additional office in Bozeman, MT. Our state-compliant payments platform serves all clients (merchants), with our primary focus supporting merchants operating in the cannabis, gaming, and crypto industries.
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business’ revenue growth.
AeroPay’s ideal candidate is relationship-focused and technology-oriented—and has a strong aptitude for how technical software (API) technologies work and integrate—which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated learner, team-player, and professional, and is well-organized to multi-task different issues at a time across assigned accounts.
Primary Responsibilities:
- Own overall relationships with AeroPay merchants (dispensaries) and provide exceptional account management to ensure their ongoing business and relationship success
- Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams in large and medium-sized accounts–many of which may be located in a specific time zone
- This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to address any client concerns effectively
- Provide training for new merchants and their staff members; provide technical support on an as-needed basis.
- Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
- Be responsive to supporting your clients’ customers, as they have questions about AeroPay - Increase customer adoption, ensure retention, and oversee holistic customer satisfaction.
- Collaborate with Sales, Marketing, Customer Care, and Product teams to communicate and help prioritize your clients’ needs regarding features, service, support, and collateral
- Communicate new features, improvements, and software updates as introduced (includes upselling)
- Experience with Hubspot and Salesforce is a plus.
About You
- Previous business experience in a Technical or Account management role; ideally with a FinTech or SaaS company
- Demonstrated success in account relationship management or similar customer-facing role – retail store understanding a plus.
- High bandwidth - you have no problem juggling multiple tasks and accounts at once
- Superb verbal and written communication skills: you are articulate, straightforward, and engaging
- Service mindset - you love helping people
- Outstanding conflict resolution skills
- Highly motivated self-starter; a hustler with an entrepreneurial mindset and a bias to action
- Comfortable in a rapidly changing environment
- Willingness to travel to client locations to cultivate relationships with clients and drive customer adoption and retention in store. Travel estimation: 10-20% or as needed.
Benefits of working at AeroPay:
- Ability to make an impact at a company disrupting the FinTech space
- Opportunities for growth and learning
- Flexible time-off policy
- Chance to work alongside other enthusiastic goal- and results-oriented people
Job Types: Full-time, Contract Schedule:
- Monday to Friday
*Salary commensurate with experience*
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Chicago, IL: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Apply for this job with AeroPay
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
Your Client Success Manager responsibilities will include developing strong relationships with our key clients, connecting with key business executives and stakeholders at our client organizations to better understand their needs and how we can best support them, cross-selling and up-selling our services set to your clients and ensuring their overall satisfaction. You will also be available to answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Client Services and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with customer relationship management (CRM) software, have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individuals and exceed team-wide sales and customer satisfaction goals.
Ultimately, a successful Client Success Manager must collaborate with our sales team to achieve quotas, while keeping our clients satisfied and engaged with our products and services in the long run. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Requirements:
- 3+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- 3+ years of Client Development, Account Development experience within the technology industry and strong engagement skills
- Proven ability to build rapport over the phone and via email with quick response times
- Proactive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Role and Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
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Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Client Success Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector. We have been ranked in the top 100 fastest growing companies in the prestigious Inc.5000 list for two consecutive years, ranking 69th in the recently released 2021 list.
Springbig recently launched a new platform, Brands by Springbig. This is also a SaaS platform, and it allows cannabis brands to collaborate with our dispensary clients to send engaging SMS campaigns to the dispensary’s database of consumers. A brand can use this platform to place an advertisement on top of hundreds of thousands of text messages and drive their products’ sell-through like never before! This gives brands direct access to consumers in a way they’ve never had before and an unprecedented reporting on campaign attribution.
Our headquarters are in Boca Raton, FL where the majority of our 160 employees are located, and we have additional office locations in Seattle, WA and Toronto, Canada.
Position Overview:
Your Client Success Manager responsibilities will include developing strong relationships with our key clients, connecting with key business executives and stakeholders at our client organizations to better understand their needs and how we can best support them, cross-selling and upselling our services set to your clients and ensuring their overall satisfaction. You will also be available to answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Client Services and Product Development departments) to improve the entire customer experience. This position may require occasional travel.
If you are familiar with customer relationship management (CRM) software, have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individuals and exceed team-wide sales and customer satisfaction goals.
Ultimately, a successful Client Success Manager must collaborate with our sales team to achieve quotas, while keeping our clients satisfied and engaged with our products and services in the long run. We provide an open, dynamic and collaborative work environment, which values independent thinking and freedom of expression. We are committed to providing a healthy work/life balance and development through training.
Role and Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements:
- 3+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- 3+ years of Client Development, Account Development experience within the technology industry and strong engagement skills
- Proven ability to build rapport over the phone and via email with quick response times
- Proactive
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
What’s it like to work at springbig?
It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun start-up, with a start-up culture
- Our company is continually growing and always innovating and creating new features for ourselves and our clients
- Full benefits package (Health, Dental, Vision, Life)
- 401k with matching
- Unlimited PTO
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Laser Tag in the office
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge
CTfhm2rFlu
Apply for this job with springbig
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Qualifications
Sales Experience: 3 years (Required)
Bachelor's (Preferred)
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
- Yes
Work Location:
- One location
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- dopemarketing.com
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with DOPE MARKETING
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Number of hires for this role
2 to 4
Qualifications
Sales Experience: 3 years (Required)
Bachelor's (Preferred)
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
- Yes
Work Location:
- One location
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- dopemarketing.com
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with DOPE MARKETING
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Number of hires for this role
2 to 4
Qualifications
Sales Experience: 3 years (Required)
Bachelor's (Preferred)
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
- Yes
Work Location:
- One location
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- dopemarketing.com
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with DOPE MARKETING
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Qualifications
Sales Experience: 3 years (Required)
Bachelor's (Preferred)
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Education:
- Bachelor's (Preferred)
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
- Yes
Work Location:
- One location
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- dopemarketing.com
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with DOPE MARKETING
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$54,080 a year
Job Type
Full-time
Number of hires for this role
1
Qualifications
Bachelor's (Required)
Sales Experience: 2 years (Preferred)
Full Job Description
Spacestation, California’s largest cannabis beverage co-packer is currently seeking a full-timeClient Success Manager. The Client Success Manager will be responsible for managing the relationships with the broad portfolio of Spacestation’s existing clients (cannabis beverage brands).
The position requires a passion for customer service and the ability to build deep relationships with clients. Additionally, the role requires building and implementing systems to serve our clients, and effectively communicate with internal stakeholders. The qualified candidate will ideally have prior experience in client services or account management (especially if within a manufacturing business). Strong attention to detail, organization, being highly efficient with their time, and strong communication skills are a must. Because Spacestation is rapidly expanding, the role is fast-paced and there is a high potential for growth. The role is a salaried position.
Primary Responsibilities
- Deliver top-tier customer service and build deep relationships with our broad portfolio of cannabis beverage clients
- Coordinate with clients on scheduling production runs and delivering the raw materials to produce their beverage
- Review Purchase Orders and confirm details with clients before their production runs
- Build systems to support and implement the above
- Coach clients on choosing the right types of packaging and ingredients to make their beverage successful
- Host weekly calls with all clients to answer their questions
- Update customer tracker weekly
- Report out to leadership team on client management
- Work directly with clients to address any requests or complaints
- Research and implement a CRM
- Work with Spacestation’s Food Process Authority to coordinate approval on formulations
& production schedules.
Position Requirements
- 2+ years in a client facing role prior experience in manufacturing business is a plus
- Excellent customer service and engaging personality
- Experience in project management
- Task-oriented and has a proven track record of seeing tasks through to completion
- Detail-oriented, strong organizational skills and has a strong ability to track many different tasks, details, requirements, and requests from customers.
- Should be good at note-taking and general administrative capabilities
- Self-starter who has entrepreneurial spirit
- Has long-term career aspirations and wants to grow with a company
- Passionate about cannabis beverage is a plus
- Ability to operate Microsoft Word & Excel
Compensation: $54,080 +
Job Type: Full-time
Pay: $54,080.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Weekends
Education:
- Bachelor's (Required)
Experience:
- Sales Experience: 2 years (Preferred)
Work Location:
- One location
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Spacestation
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Salary
$15 - $18 an hour
Job Type
Full-time
Contract
Number of hires for this role
2 to 4
Qualifications
Sales Experience: 3 years (Required)
Full Job Description
Job Title: CLIENT SUCCESS MANAGER
Location: OFFICE IN MENDOTA HEIGHTS - WORK FROM HOME 1 DAY/WEEK
Salary: $15 - $18/HOUR DOE with additional quarterly sales bonuses.
Hours: 40/WEEK Reports To: COO
Company Description: WITH EMPLOYEES IN 5 COUNTRIES AND 5 STATES, WE ARE A STARTUP THAT USES TECHNOLOGY TO BRIDGE THE THE GAPS BETWEEN DESIGN, PRINTING, MAILING, AND DATA SALES. OUR FLAGSHIP SAAS, DOPE360, SEAMLESSLY INTEGRATES ALL STEPS IN THE IRL DIRECT MAIL AND NEIGHBORHOOD MARKETING PROCESSES.
OPERATING IN OVER 50 INDUSTRIES, OUR CLIENTS NEED A SERVICE-FIRST SUCCESS MANAGER TO GUIDE THEM IN THE USE OF OUR ON-DEMAND DIRECT MAIL PLATFORM, DOPE360. EXPERIENCE IN THE MARKETING OF DIRECT MAIL, PRINT, AND DIGITAL MARKETING PRODUCTS A +. EXPERIENCE WITH SUPPORT OF A BROAD SPECTRUM OF BUSINESSES INCLUDING HOME SERVICES SUCH AS PLUMBING, HEATING, LANDSCAPING, CONTRACTING AND ROOFING DESIRED.
Job Description: AN OUT-OF-THIS-WORLD POSITION FOR A SAVVY CLIENT MANAGER AND PRINT MARKETING GURU.
- Teach your clients about the benefits of new, interesting, and easy to sell marketing tools such as Postcard-based Direct Mail Marketing, Yard Sign Marketing, Data Marketing, Ringless Voicemail and Call Tracking.
- Respond to and aid clients in all stages of campaign planning, design and printing processes.
- Never leave a client without a follow up task.
- Build your given client territory with growing businesses in our platform.
- Prepare accurate reports on your territory performance.
- Create a personal marketing outreach plan including company supplied methods such as email blasts, SMS, or RVM with a call scheduling link to re-engage and grow client activity.
- Join relevant Facebook groups within your client territory and represent the business.
- Work with the marketing team to brainstorm new and innovative lead generation strategies.
- Oversee and manage contests, giveaways, and other promotions.
- Provide administrative support to team sales initiatives including data entry, appointment setting and note taking.
- Maintain and update the client contact database with an amazingly accurate attention to detail and a full and complete belief that you can never, ever have enough data.
Requirements: WORK HARD, BE AN ADULT, TAKE CARE OF YOURSELF, AND KEEP YOUR WORD.
- Expert level familiarity with spreadsheets and databases a MUST.
- Must love grammar, writing, and be well-read.
- Expert level familiarity with G SUITE including SHEETS, SLIDES, DOCS, GMAIL, AND DRIVE.
- Comfortable navigating the C-Suite : You must be able to have high level conversations with outside executives.
- Expert level familiarity with Hubspot desired.
- In-depth knowledge of various social media platforms, best practices, and website analytics.
- We are an extremely tech-savvy and tech-enabled company. You be too.
- Data Science/Data Marketing experience is a huge plus. *
Applicants: BE READY TO SHOW OFF YOUR SERVICE SKILLS, DETAIL YOUR GREATEST ACCOMPLISHMENTS, AND COMMUNICATE YOUR REASONS FOR WANTING TO JOIN THE DOPEST CLIENT SERVICES TEAM AROUND!
Job Types: Full-time, Contract
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:We maintain a spacious office and encourage social distancing with the use of PPE provided at no expense to our employees.
Experience:
- Sales Experience: 3 years (Required)
Full Time Opportunity:
- Yes
Work Location:
- One location
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Company's website:
- dopemarketing.com
Company's Facebook page:
- https://www.facebook.com/DopeMktg
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Remote interview process
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with DOPE MARKETING
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
If you are interested in a rapidly growing, nascent space that requires forward-thinking and continuous innovation to lead, Leafly is the place for you. A career at Leafly combines the excitement and innovation of a start-up with the support and growth opportunities of a major corporation. Leafly salaries and benefit packages are competitive, and we promise that you will never be bored: we focus relentlessly on solving challenges for our customers and having fun doing it in our collaborative work environment. If you have the skills and desire, you will be joining a global team of innovative, passionate individuals on a revolutionary mission to change the world for the better.
What we are looking for in this role
As a Client Success Manager (CSM), you’ll be responsible for nurturing relationships to drive retention and keep clients happy. CSMs are experts in Leafly products, value propositions, and feature enablement. They develop and implement change management plans to grow product adoption and orders with individual customers and at scale. They are expected to partner with clients to help them achieve their goals and derive maximum value from their investment.
What we look for in our Client Success Managers
We are looking for people who are hungry and motivated to deliver on behalf of our clients. CSM’s must be results-oriented and willing to dig into the details. CSM’s must balance strategy and execution and be able to work in a fast-paced and challenging environment. This is a dynamic position for a dynamic person!
Responsibilities:
- Creating and implementing change management plans; establishing goals and helping clients achieve their objectives
- Diving deep into data to identify trends and insights (and measure results)
- Providing "voice of customer feedback" to internal Leafly teams
- Creating customized resources, tools, training, and collateral to support product adoption & drive orders
- Secure deals, facilitate guerilla marketing programs to grow orders
- Conduct renewals for all existing contracts
- Manage post-sales communication related to ROI, new products and programs
- Facilitate onboarding, training and asset creation
- Partner with AE’s to help identify upsell opportunities
- Advocate customer needs/issues cross-departmentally and program-manage customer concerns
- Send weekly, monthly, and quarterly client recaps and conduct monthly and quarterly calls
- Persuade clients to use more products and use them more frequently
- Have a deep understanding of your territory, including product landscape and market dynamics, and be able to effectively understand and communicate how Leafly should expand in that market
- Manage and facilitate vendor days and other in-market marketing activations
- Create and execute comms and objection handling to prevent clients from canceling
Basic Qualifications
- BS/BA degree from a 4 year college or university
- 3+ years' experience in a Customer Success, Account Management, Business Development, or other client-facing role
- Ability to handle ambiguity and quickly react and adapt to an ever-changing regulatory environment
- Strong verbal and written communication skills
Preferred Qualifications
- Excellent organizational, project management, and time management skills
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills
- Experience analyzing data, trends and client information to identify product or service growth opportunities
- Excellent interpersonal skill with ability to build authentic business relationships and deal effectively with relational challenges as they come up
- Proven ability to influence others
- Proficient with Salesforce and building presentations
The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. Prior cannabis convictions are not an automatic disqualifier. We are an equal opportunity employer. Qualified applicants will be considered regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetics. A background check will be conducted after a conditional offer of employment is extended.
Apply for this job with Leafly
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
DESCRIPTION:
Company info:
Outspoke is a supply chain management software for multi-licensed retailers and distributors. Our platform turns cannabis inventory data into tools that help you manage your business, make money, and create new, long-lasting opportunities
We are looking for a Client Success Manager to develop a positive customer experience, create relationships, and enhance brand loyalty. The job title is a mid-level management level position and work alongside upper management.
Ideal candidates are incredibly process-oriented and have sales, customer relations, or management experience in B2B tech or cannabis industry.
Job Requirements & Details:
EXPERIENCE:
- Asana (1+ years)
- Office Suite
- CRM
- Client Relations (2+ years)
- Excel
- Data management & analysis
BONUS SKILLS
- Customer success or management experience in B2B tech field is highlypreferred
RESPONSIBILITIES:
- Develop operational process for Client Success Management roles
- Develop pipeline for Client Success alongside CEO & Head of Sales
- Evaluate and create milestones for the client and employees to work towards
- Assist customers as needed with setting up and navigating programs or software associated with a product or service
- Assist in creating training courses and educational materials for other members of the department
- Seek to improve all aspects of the customer experience with the company
- Maintain an in-depth understanding of products, assist customers with questions and suggest the best products for their needs
- Optimize existing processes within the company and actively enhance all Customer Success initiative
- Assist in coordinating team efforts around all relevant client success goals
COMPENSATION:
- Compensation is between $30-75/hr with opportunities for equity based on performance.
Job Type: Contract
Pay: $30.00 - $75.00 per hour
Schedule:
- Monday to Friday
- On call
- Weekends
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:All work will be done at home and remotely.
Experience:
- Client Relationship Management: 1 year (Required)
Work authorization:
- United States (Required)
Contract Length:
- 5 - 6 months
Contract Renewal:
- Possible
Full Time Opportunity:
- Yes
Work Location:
- Fully Remote
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A job for which all ages, including older job seekers, are encouraged to apply
Company's website:
- https://outspoke.io/
Work Remotely:
- Yes
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If you are interested in a rapidly growing, nascent space that requires forward-thinking and continuous innovation to lead, Leafly is the place for you. A career at Leafly combines the excitement and innovation of a start-up with the support and growth opportunities of a major corporation. Leafly salaries and benefit packages are competitive, and we promise that you will never be bored: we focus relentlessly on solving challenges for our customers and having fun doing it in our collaborative work environment. If you have the skills and desire, you will be joining a global team of innovative, passionate individuals on a revolutionary mission to change the world for the better.
What we are looking for in this role
As a Client Success Manager (CSM), you’ll be responsible for nurturing relationships to drive retention and keep clients happy. CSMs are experts in Leafly products, value propositions, and feature enablement. They develop and implement change management plans to grow product adoption and orders with individual customers and at scale. They are expected to partner with clients to help them achieve their goals and derive maximum value from their investment.
What we look for in our Client Success Managers
We are looking for people who are hungry and motivated to deliver on behalf of our clients. CSM’s must be results-oriented and willing to dig into the details. CSM’s must balance strategy and execution and be able to work in a fast-paced and challenging environment. This is a dynamic position for a dynamic person!
Responsibilities:
- Creating and implementing change management plans; establishing goals and helping clients achieve their objectives
- Diving deep into data to identify trends and insights (and measure results)
- Providing "voice of customer feedback" to internal Leafly teams
- Creating customized resources, tools, training, and collateral to support product adoption & drive orders
- Secure deals, facilitate guerilla marketing programs to grow orders
- Conduct renewals for all existing contracts
- Manage post-sales communication related to ROI, new products and programs
- Facilitate onboarding, training and asset creation
- Partner with AE’s to help identify upsell opportunities
- Advocate customer needs/issues cross-departmentally and program-manage customer concerns
- Send weekly, monthly, and quarterly client recaps and conduct monthly and quarterly calls
- Persuade clients to use more products and use them more frequently
- Have a deep understanding of your territory, including product landscape and market dynamics, and be able to effectively understand and communicate how Leafly should expand in that market
- Manage and facilitate vendor days and other in-market marketing activations
- Create and execute comms and objection handling to prevent clients from canceling
Basic Qualifications
- BS/BA degree from a 4 year college or university
- 3+ years' experience in a Customer Success, Account Management, Business Development, or other client-facing role
- Ability to handle ambiguity and quickly react and adapt to an ever-changing regulatory environment
- Strong verbal and written communication skills
Preferred Qualifications
- Excellent organizational, project management, and time management skills
- Sound business judgment, proven ability to influence others, and strong analytical thinking skills
- Experience analyzing data, trends and client information to identify product or service growth opportunities
- Excellent interpersonal skill with ability to build authentic business relationships and deal effectively with relational challenges as they come up
- Proven ability to influence others
- Proficient with Salesforce and building presentations
Apply for this job with Leafly
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.