Cannabis Erp Support Specialist Jobs

Our Company:

Sunderstorm is a California-based cannabis lifestyle brand that manufacturers and distributes award winning edibles. We combine the best of science and nature to create premium quality, all-natural cannabis products offered at an affordable price.

Our mission is to help achieve a life of harmony and wellness with consciously made, science-based cannabis products. We care about the community around us and strive to live at harmony with the world. We believe in supporting people in need in the local community and being conscientious of the impact we have on the environment.

Job Summary

The purpose of this position is assisting the ERP Supervisor with special projects, communicating with various departments, and taking care of specific parts of our information systems relating to manufacturing and sales. This will be a highly social role that will require proactive interdepartmental interfacing. The Sales Support Specialist must be proactive, a go-getter, who is willing to learn and pivot on a dime. The Sales Support Specialist will learn the operation of our information systems, develop an understanding of our manufacturing operation, interact routinely with the CRM, and work closely with our sales team.

Essential Task, Duties and Responsibilities:

• Enter data into the ERP as it relates to our manufacturing processes and sales

• Create customers and enter pertinent information in the ERP (Acumatica)

• Update Geolocators on the brand website

• Follow the release of new licenses across markets nationally and enter new necessary information into information systems

• Update and audit sales pricing regularly

• Pull and analyze reports as requested by management. Communicate findings to necessary parties

• Work with operations to communicate stock levels, new product timelines, and other inventory topics to sales team

• Assist sales reps in ERP transactions

• Assist in the intake process of cannabinoid distillates and isolates

• Conduct regular audits assigned by management to ensure accuracy of information within the CRM and ERP

• Assist with beginning and end of month tasks assigned by management

• Special projects as assigned by the ERP Supervisor or Director of IT

• Updating standard operating procedure documentation as required

• Curate paperwork required for batch production records

Minimum Qualifications, Knowledge, Skills and Abilities:

• Must be age 21 or over - California residency with valid ID is required

• Proficiency in Microsoft Office

• Must be Dependable (Excessive absenteeism will result in termination)

• Attention to detail and good attitude

• Ability to perform repetitive tasks for an extended period of time.

• Comfortable in a fast-paced environment.

• Fluency in both written and spoken English

• 1+ Years ERP Experience (Acumatica Preferred)

• 1+ Years IT Support Experience

• Great communication skills, positive attitude, trustworthy, dependable, accountable for own actions, motivating team members, able to delegate minor tasks, and able to receive constructive criticism.

• Must be able to time manage, multitask, organize, attention to details, and interpersonal skills.

• Attention to detail, good attitude, and dependability.

• Ability to perform repetitive tasks for an extended periods of time

• Detail-oriented and organized

• Comfortable in a fast-paced environment

• Basic telephone application skills (communication platforms)

• Strong Excel skills (vlookup, solver, pivot tables)

Physical Requirements

• Ability to stand for 8 hours, leaning over and lifting bins

• Must be able to lift up to 50lbs.

Here at Sunderstorm Inc. we offer medical, dental, vision insurance and retirement benefits. Some perks include employee highlight incentives, paid time off, catered lunches and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the cannabis industry. Apply now!

Sunderstorm in an Equal Opportunity Employer - Sunderstorm Inc. is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We are dedicated to providing an inclusive, open, and diverse work environment

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Panorama City, CA 91402: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ERP systems: 1 year (Preferred)
• IT support: 1 year (Preferred)
• Microsoft Excel: 2 years (Preferred)

Work Location: One location

Apply for this job with Sunderstorm Inc

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Position Summary: The ERP Support Specialist is responsible for managing the resolution of technical application and system issues that occur abruptly across the business and require immediate solutions. This position demands an ability to manage multiple high priority tasks under pressure. This person is responsible for developing and providing training to end users to maximize the efficacy and value of technology to support operations

Essential Functions:

• Manages IT support ticket intake related to Sage X3, and Sage X3 integrations with METRC, LeafLogix, MJ Freeway, or other internal software systems; assesses priority and initiates technical support response; escalates to external vendor support as needed
• Performs daily maintenance/quality control checks for critical master data points across multiple interrelated software systems
• Works with department managers to ensure accuracy of data points, facilities issue resolution, and assists with creating best practices
• Develops and provides training to end users to maximize the efficacy and value of technology to support operations and to maintain industry compliance
• Assists with selection and implementation of software systems that support business objectives
• Assists with development and updates to department standard operating procedures, quick start guides, and other reference resources
• Provides reports to senior leadership, including efficiency/effectiveness of IT support ticketing system and issue resolution, as needed
• Maintains expert knowledge of state-specific cannabis regulations

Qualifications:

• IT-related Associate degree or equivalent business experience required
• 3 - 5 years of similar or related experience required; cannabis industry experience preferred
• Must possess specialist knowledge of operating systems, devices, applications, and software
• Intermediate or advanced Excel experience required, preferably through a formal certificate program
• Must possess excellent verbal and written communication skills
• Sage X3 system administration experience preferred
• Experience utilizing an IT ticketing system preferred
• Experience as a programmer or systems analyst with emphasis on data administration preferred
• Must be at least 21 years of age
• Frequent sitting
• Occasional standing, and walking
• Close visual acuity needed to read and write documents on a computer screen
• Manual dexterity needed to type on a computer
• General office environment
• Occasional exposure to cannabis odor

• Must be able to explain complex ideas to those with limited IT and systems knowledge
• Must be able to assist operators in a support function, training them through a knowledge gap

Apply for this job with INSA INC.

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 105 dispensaries, 23 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Home | Curaleaf | Cannabis with Confidence

Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

We educate. We advocate. We give.

The Tier 1 ERP Support Specialist role will entail functioning as the primary point of contact for users experiencing ERP related issues. This role will involve monitoring, documenting ERP functions as well as diagnosing and resolving issues as reported by end users.

The ERP Support Specialist role will require the ability to effectively process or escalate ERP related issues with an in depth understanding of all processes within the ERP in a timely manner and with clear verbal and written communication.

*Remote work is available*

Responsibilities:

• Monitor ERP support e-mail and assist in resolving or escalating user and system issues as needed
• Must be able to effectively diagnose user issues and needs and implement known solutions
• Clearly Understand corporate guidelines as well as ERP platform in order to effectively assist in resolving issues to do with governing user access and system functions
• Must be able to work independently, as well as with a team, to resolve widely varying issues using job knowledge, research and external resources
• Assist in documenting issues and solutions to develop knowledge base for IS team

• Maintain confidentiality of information exposed to in the process of conducting business activities
• Identify IT hardware of software issues and report as needed

Required Skills:

• Strong communicator – excellent written and verbal communication skills; strong in one on one communications, within small and large groups
• ERP/IT/IS experience as user and/or support technician (1 year +) Preferred Microsoft Finance & Ooperations

• Excellent IT skills – must be able to interpret user issues, document and escalate effectively
• Strong Ownership of Work and Ability to Support Ideas of Team Members
• Strong Time Management Skills
• Sense of Urgency – Business operations hinge on response time
• Flexible Time Requirements – As we are active within multiple time zones, work time requirements may shift per the needs of the organization

• Cannabis experience is a plus, but not required

EOE

Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply for this job with Curaleaf

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 105 dispensaries, 23 cultivation sites, and over 30 processing sites, and employs over 4,600 team members across the United States. Curaleaf is listed on the Canadian Securities Exchange under the symbol CURA and trades on the OTCQX market under the symbol CURLF. For more information please visit www.curaleaf.com.

We are seeking individuals who are passionate about making a difference in the work they do and will help support our company vision "To be the world's leading cannabis company by leading the world in cannabis education, accessibility, and customer satisfaction with high-quality products backed by science." You will have an opportunity to be recognized for your talent and expertise while contributing to the success of key strategic initiatives in support of our Mission "To improve lives by providing clarity around cannabis and confidence around consumption."

Our corporate social responsibility is Rooted In Good Diversity, Equity, Inclusion + Social Equity + Sustainability Social Responsibility | Curaleaf | Cannabis with Confidence We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us, and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

The Tier 2 ERP Support Specialist role will entail functioning as a resource for ERP implementations, facilitating alignment of ERP to business activities, monitoring, documenting and supporting ERP functions. Additionally, in terms of the end-users, this role will entail observing a position on a support desk as well as training users to perform their role within the ERP.

The ERP Support Specialist role will require the ability to effectively convey issues and solutions to stakeholders and users within all levels of the organization. This role entails possessing an in depth understanding of all processes within the ERP, as related to business activities, so that user feedback as well as system issues are effectively communicated and strategically resolved.

*Remote work is available on both West and East Coasts*

Responsibilities:

• Monitor ERP support e-mail and assist in resolving or escalating user and system issues as needed
• Clearly Understand corporate guidelines as well as ERP platform in order to effectively assist in resolving issues to do with governing user access and system functions
• Assist analytical segment of organization, based on knowledge of system, in determining reporting requirements and to do with troubleshooting issues
• Possess deep understanding of ERP processes to effectively convey issues to do with system and business activities to users at all levels within organization
• Must be able to work independently, as well as with a team, to resolve widely varying issues using job knowledge, research and external resources
• Assist in authoring and organizing all training and standard operating procedure documentation
• Utilize IS knowledge base and stakeholder input to generate solutions aligned with business process
• Document and report opportunities to enhance user experience on ERP as presented
• Maintain confidentiality of information exposed to in the process of conducting business activities
• Identify IT hardware of software issues and report as needed

Required Skills:

• Strong communicator – excellent written and verbal communication skills, excellent presentations skills; strong in one on one communications, within small and large groups
• ERP/IT/IS experience as support technician (1 year +) Preferred Microsoft Finance & Operations
• Experience having deployed Software Systems
• Experience training end users and stakeholders in system functionality and business process
• Excellent IT skills – must be able to interpret user issues, be able to document and develop solutions
• Strong time management skills
• Sense of Urgency – Business operations hinge on response time
• Flexible Time Requirements – As we are active within multiple time zones, work time requirements may shift per the needs of the organization and travel may be required
• Cannabis experience is a plus, but not required

EOE

Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply for this job with Curaleaf

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading U.S. provider of consumer products in cannabis, with a mission to improve lives by providing clarity around cannabis and confidence around consumption. As a vertically integrated, high-growth cannabis operator known for quality, expertise, and reliability, the company and its brands, including Curaleaf and Select provide industry-leading service, product selection, and accessibility across the medical and adult-use markets. Curaleaf currently operates in 23 states with 96 dispensaries, 23 cultivation sites, and over 30 processing sites, and employs over 3,000 team members across the United States. Curaleaf is listed on the Canadian Securities Exchange under the symbol CURA and trades on the OTCQX market under the symbol CURLF. For more information please visit www.curaleaf.com.

We are seeking individuals who are passionate about making a difference in the work they do and will help support our company vision "To be the world's leading cannabis company by leading the world in cannabis education, accessibility, and customer satisfaction with high-quality products backed by science." You will have an opportunity to be recognized for your talent and expertise while contributing to the success of key strategic initiatives in support of our Mission "To improve lives by providing clarity around cannabis and confidence around consumption."

The Tier 1 ERP Support Specialist role will entail functioning as the primary point of contact for users experiencing ERP related issues. This role will involve monitoring, documenting ERP functions as well as diagnosing and resolving issues as reported by end users.

The ERP Support Specialist role will require the ability to effectively process or escalate ERP related issues with an in depth understanding of all processes within the ERP in a timely manner and with clear verbal and written communication.

**This position is remote**

Responsibilities:

• Monitor ERP support e-mail and assist in resolving or escalating user and system issues as needed
• Must be able to effectively diagnose user issues and needs and implement known solutions
• Clearly Understand corporate guidelines as well as ERP platform in order to effectively assist in resolving issues to do with governing user access and system functions
• Must be able to work independently, as well as with a team, to resolve widely varying issues using job knowledge, research and external resources
• Assist in documenting issues and solutions to develop knowledge base for IS team
• Maintain confidentiality of information exposed to in the process of conducting business activities
• Identify IT hardware of software issues and report as needed

Required Skills:

• Strong communicator – excellent written and verbal communication skills; strong in one on one communications, within small and large groups
• ERP/IT/IS experience as user and/or support technician (1 year +) Preferred FnO
• Excellent IT skills – must be able to interpret user issues, document and escalate effectively
• Strong Ownership of Work and Ability to Support Ideas of Team Members
• Strong Time Management Skills
• Sense of Urgency – Business operations hinge on response time
• Flexible Time Requirements – As we are active within multiple time zones, work time requirements may shift per the needs of the organization
• Cannabis experience is a plus, but not required

Curaleaf is an equal opportunity employer

Curaleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Apply for this job with Curaleaf

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job Title: ERP Support Specialist 1

Department: Information Technology

Reports to: Director of IT

Salary: $35,000 - $44,000

Location: Midway

ROLE SUMMARY:

The ERP Support Specialist I is a role that requires a hands-on approach to assist in shaping the culture of Trulieve. He/she will be responsible for assisting the IT team in managing the day-to-day technology needs or our large cannabis cultivation facilities and production facilities. He/She reports and works directly with the IT Manger and IT team. This position is based at our processing plant in Midway, Florida

• Design and development of tooling, mechanisms, and equipment for use in manufacturing processes.
• Provide outstanding customer service to our internal employees
• Provide on site and remote support for our Grow and Production facilities
• Assist with management of onsite vendors
• Provision devices for different departments as needed
• Provide innovative solutions to uncommon issues
• Work in a helpdesk environment, manage ticket workload, prioritize
• Must have a passion for working in a manufacturing environment

• Associates of Arts or Bachelor's degree preferred
• Can be substituted with 2-3 years of specific Grow/Processing related IT experience
• Must have a passion for Customer service and problem solving
• Excellent Communication skill, both written and verbal
• Ability to multi-task, and work in a fast passed, everchanging environment
• Individually motivated, does not need to be micro-managed

• Must be able to push, pull, move, and/or lift a minimum of 25lbs to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
• Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
• Must be able to handle organic matter daily, able to wear PPE as appropriate (eye, face, hand, arm, head, foot, body, fall protection), and able to be exposed to hot, cold, wet, humid, or windy conditions while wearing PPE (95 degrees or greater)
• Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark conditions
• Must be able to speak and communicate verbally at conversation levels with co-workers, vendors, etc. (Moderate noise)

WORK SCHEDULE:

• 40+ hours weekly with flexible hours depending on department needs. Must be available to work occasional evenings, weekends, and holidays

Equal Opportunity Employer l Trulieve Supports a Drug Free Workplace

JfCKHNjUR3

Apply for this job with Trulieve

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.