Cannabis Customer Service Representative Cannabis Industry Jobs

at Green Roads
Headquarters Office - Hybrid Role
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
Demonstrating a thorough understanding and effective performance of customer service policies and procedures
Processing a high volume of customer orders and change notices in an accurate and timely manner
Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
Answering all incoming phone calls and routes the call accordingly
All other duties as assigned
Minimum Qualifications
High school diploma or equivalent; Bachelor’s Degree a plus
3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients
Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
Experience with ERP or CRM
Experience with help desk software (ZenDesk or other similar applications)
Organized and time management skills
High attention to quality of work
High workload volume experience
Impeccable follow up skills
Excellent verbal and written communication skills

Apply for this job with Green Roads

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for Rockstar Customer Service Representatives!

This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday

Shift M-F 8am - 5pm (1 hour unpaid lunch)

Above average pay!

Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.

The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:

• Meeting the needs of internal and external customers with efficiency, team spirit and courtesy


• Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.


• Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available


• Demonstrating a thorough understanding and effective performance of customer service policies and procedures


• Processing a high volume of customer orders and change notices in an accurate and timely manner


• Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties


• Answering all incoming phone calls and routes the call accordingly


• All other duties as assigned

Minimum Qualifications

• High school diploma or equivalent; Bachelor's Degree a plus


• 3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients


• Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook


• Experience with ERP or CRM


• Experience with help desk software (ZenDesk or other similar applications)


• Organized and time management skills


• High attention to quality of work


• High workload volume experience


• Impeccable follow up skills


• Excellent verbal and written communication skills

Apply for this job with Green Roads

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

We are looking for Rockstar Customer Service Representatives!

This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday

Shift M-F 8am - 5pm (1 hour unpaid lunch)

Above average pay!

Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.

The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:

• Meeting the needs of internal and external customers with efficiency, team spirit and courtesy


• Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.


• Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available


• Demonstrating a thorough understanding and effective performance of customer service policies and procedures


• Processing a high volume of customer orders and change notices in an accurate and timely manner


• Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties


• Answering all incoming phone calls and routes the call accordingly


• All other duties as assigned

Minimum Qualifications

• High school diploma or equivalent; Bachelor's Degree a plus


• 3-5+ years' experience with heavy data entry in customer service maintaining dedicated clients


• Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook


• Experience with ERP or CRM


• Experience with help desk software (ZenDesk or other similar applications)


• Organized and time management skills


• High attention to quality of work


• High workload volume experience


• Impeccable follow up skills


• Excellent verbal and written communication skills

Apply for this job with Green Roads

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

at Green Roads
Headquarters Office (Remote for now)
We are looking for Rockstar Customer Service Representatives!
This is a hybrid position with in office requirement Tuesday - Thursday. WFH Monday & Friday
Shift M-F 8am - 5pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
Demonstrating a thorough understanding and effective performance of customer service policies and procedures
Processing a high volume of customer orders and change notices in an accurate and timely manner
Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
Answering all incoming phone calls and routes the call accordingly
All other duties as assigned
Minimum Qualifications
High school diploma or equivalent; Bachelor’s Degree a plus
3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients
Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
Experience with ERP or CRM
Experience with help desk software (ZenDesk or other similar applications)
Organized and time management skills
High attention to quality of work
High workload volume experience
Impeccable follow up skills
Excellent verbal and written communication skills

Apply for this job with Green Roads

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

PharmaCentra d/b/a CannabisBPO of Americus, GA is looking to hire a part-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers. This work-from-home contact center position enjoys DailyPay, flexible schedules, and a work-from-home environment. This part-time position is for evening and weekend shifts. If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry!

ABOUT PHARMACENTRA LLC

Founded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers. With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions. We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.

Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles.

A DAY IN THE LIFE OF A PART-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE

As a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community. You work with various people on behalf of our clients as customer service representatives within the cannabis industries. You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for.

You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available. In any case, you know how to make sure that clients always know that they are in good hands and you truly care. With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients. You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients!

QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVE

• High school diploma or equivalent
• One year of customer service or call center experience
• Knowledge of the legal cannabis industry
• Ability to work in a quiet and private work-from-home environment where high-speed internet is maintained
• Computer skills with a working knowledge of Microsoft Windows / Office
• Ability to pass a background check
• Excellent customer service skills

Bilingual skills in Spanish are preferred. Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position!

FULL-TIME CONTACT CENTER WORK SCHEDULE

Because most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions. Part-time employees can expect to work up to 29 hours per week. Evenings and weekends are required. This is a work-from-home call center position.

NOW ACCEPTING APPLICATIONS FROM: AL, AR, FL, GA, IN, KS, KY, LA, MS, NC, NE, OK, SC, TN, UT, VA, WI, WV, WY

READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Apply for this job with CannabisBPO

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

at Green Roads
Headquarters Office (Remote for now)
We are looking for Rockstar Customer Service Representatives!
Remote available as of now, but position will eventually be in office.
Shift M-F 9am - 6pm (1 hour unpaid lunch)
Above average pay!
Benefits: Medical, Dental, Vision, 401(k) + amazing Green Roads product benefits.
The Customer Service Representative is the front line of Green Roads. This position provides the highest level of customer care to all internal and external customers. They act as a point of contact for all customers while effectively and efficiently performing all data processing and administrative functions. Reporting to the Manager, Customer Service the Customer Service Representative will be responsible for:
Meeting the needs of internal and external customers with efficiency, team spirit and courtesy
Partnering with operations and sales in the tracking of orders placed and any special product or order requests by communicating with all parties involved using face-to-face, telephone or e-mail communications.
Demonstrating initiative in superior customer care through research and responsiveness when requested information is not readily available
Demonstrating a thorough understanding and effective performance of customer service policies and procedures
Processing a high volume of customer orders and change notices in an accurate and timely manner
Performing administrative duties such as data entry, word processing, filing, copying and other general office organization and housekeeping duties
Answering all incoming phone calls and routes the call accordingly
All other duties as assigned
Minimum Qualifications
High school diploma or equivalent; Bachelor’s Degree a plus
3-5+ years’ experience with heavy data entry in customer service maintaining dedicated clients
Intermediate level of proficiency with Office-related computer applications: Word, Excel, Outlook
Experience with ERP or CRM
Experience with help desk software (ZenDesk or other similar applications)
Organized and time management skills
High attention to quality of work
High workload volume experience
Impeccable follow up skills
Excellent verbal and written communication skills

Apply for this job with Green Roads

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Job Type
Full-time
Full Job Description

PharmaCentra d/b/a CannabisBPO of Americus, GA is looking to hire a full-time Remote Customer Service Representative to communicate effectively with legal cannabis retail managers and customers. This work-from-home contact center position enjoys DailyPay, flexible schedules, and a work-from-home environment. Full-time employees also have access to group benefits, including medical, dental, vision, short-term disability, long-term disability, and life insurance. If you have customer service or call center experience, and a passion for the plant, please read on about this great opportunity in the legal cannabis industry!

ABOUT PHARMACENTRA LLC

Founded in 2003, we provide customizable contact center solutions for pharmaceutical companies, clinical research organizations, insurance providers, hospital groups, and other organizations to communicate more effectively with patients and health care providers. With offices in both the United States and Canada, we serve as a strategic partner that delivers quality results while maintaining flexibility and accountability to our clients' evolving needs and the changing market conditions. We work hard to ensure that every interaction made on behalf of our clients is a positive interaction.

Our people are our most valuable asset. That's why we make every effort to offer the competitive wages needed to hire and retain people who have the skillset and talent required for each job. We focus on developing our employees and creating opportunities for them to grow into new roles.

A DAY IN THE LIFE OF A FULL-TIME REMOTE CUSTOMER SERVICE REPRESENTATIVE

As a Remote Customer Service Representative, you are on the front lines of what we do for the legal cannabis community. You work with various people on behalf of our clients as customer service representatives within the cannabis industries. You both receive incoming inquires and reach out by phone, email, or chat, always delivering the exceptional contact center services that we are known for.

You have the knowledge and resources necessary to resolve most questions on your own and support from your team is always available. In any case, you know how to make sure that clients always know that they are in good hands and you truly care. With your professionalism and superior listening skills, you turn every interaction into a positive one. You keep accurate and detailed documentation about all your communication with clients. You enjoy interacting with people throughout your day and feel good about providing exceptional contact center service on behalf of our valued clients!

QUALIFICATIONS FOR A REMOTE CUSTOMER SERVICE REPRESENTATIVE

• High school diploma or equivalent
• One year of customer service or call center experience
• Knowledge of the legal cannabis industry
• Ability to work in a quiet and private work-from-home environment where high-speed internet is maintained
• Computer skills with a working knowledge of Microsoft Windows / Office
• Ability to pass a background check
• Excellent customer service skills
• Applicants Living in following States Will Not Be Considered: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Hawaii, Idaho, Illinois, Iowa, Maine, Maryland, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, Washington, nor District of Columbia.

Bilingual skills in Spanish are preferred. Are you empathetic, open-minded, and persistent? Do you have good problem-solving and analytical skills? Are you an active listener? Can you effectively prioritize multiple tasks? Are you reliable and dependable? Do you have excellent interpersonal skills with an emphasis on verbal and written communication? Are your standards for quality high? If so, you might just be perfect for this Remote Customer Service Representative position!

FULL-TIME CONTACT CENTER WORK SCHEDULE

Because most of our departments operate 24/7, we offer flexible work schedules for full-time call center positions. Full-time employees can expect to work 38-40 hours per week. At least one weekend day is required. This is a work-from-home call center position.

NOW ACCEPTING APPLICATIONS FROM: AL, FL, GA, IN, KS, KY, LA, MI, NM, NC, ND, OH, OK, PA, SC, TN, TX, VA, WI, WV, WY

READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this work-from-home call center job serving the essential health care community, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Apply for this job with CannabisBPO

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

You will be working side-by-side with the founders of Custom Cones USA and our small start-up team to help grow and expand our business into one of the leading packaging companies in the cannabis industry!

We are looking for a talented and hardworking person, who is comfortable talking with dozens of customers per day, educating about new products, and selling to top companies in the industry. There is unlimited growth potential within our company. With the right work-ethic, the ideal candidate will have the potential to grow into a future customer success manager! You will also be helping with sales, operations, and other marketing initiatives.

You will be working with the top brands in the cannabis industry, helping them with their orders, as well as working with our sales team on special projects. We have lots of customers and many products, so you will be constantly learning about new items and working with customers from all sectors of the industry. You will need to be a quick-learner and be comfortable talking on the phone/email with industry professionals in a fast-paced environment.

If you are looking to join a fast-paced start-up where your skills will be challenged and where you will constantly be learning new things - Custom Cones USA offers you that ability and more!

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Experience:

• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• Associate (Required)

Location:

• Puyallup, WA (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Other

Apply for this job with Custom Cones USA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

You will be working side-by-side with the founders of Custom Cones USA and our small start-up team to help grow and expand our business into one of the leading packaging companies in the cannabis industry!

We are looking for a talented and hardworking person, who is comfortable talking with dozens of customers per day, educating about new products, and selling to top companies in the industry. There is unlimited growth potential within our company. With the right work-ethic, the ideal candidate will have the potential to grow into a future customer success manager! You will also be helping with sales, operations, and other marketing initiatives.

You will be working with the top brands in the cannabis industry, helping them with their orders, as well as working with our sales team on special projects. We have lots of customers and many products, so you will be constantly learning about new items and working with customers from all sectors of the industry. You will need to be a quick-learner and be comfortable talking on the phone/email with industry professionals in a fast-paced environment.

If you are looking to join a fast-paced start-up where your skills will be challenged and where you will constantly be learning new things - Custom Cones USA offers you that ability and more!

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Experience:

• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• Associate (Required)

Location:

• Tacoma, WA 98499 (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Other

Communication method(s) used:

• Email
• Phone
• Chat

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Team-oriented -- cooperative and collaborative

Schedule:

• Monday to Friday
• No weekends
• Day shift
• 10 hour shift

Apply for this job with Custom Cones USA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

You will be working side-by-side with the founders of Custom Cones USA and our small start-up team to help grow and expand our business into one of the leading packaging companies in the cannabis industry!

We are looking for a talented and hardworking person, who is comfortable talking with dozens of customers per day, educating about new products, and selling to top companies in the industry. There is unlimited growth potential within our company. With the right work-ethic, the ideal candidate will have the potential to grow into a future customer success manager! You will also be helping with sales, operations, and other marketing initiatives.

You will be working with the top brands in the cannabis industry, helping them with their orders, as well as working with our sales team on special projects. We have lots of customers and many products, so you will be constantly learning about new items and working with customers from all sectors of the industry. You will need to be a quick-learner and be comfortable talking on the phone/email with industry professionals in a fast-paced environment.

If you are looking to join a fast-paced start-up where your skills will be challenged and where you will constantly be learning new things - Custom Cones USA offers you that ability and more!

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Experience:

• sales: 1 year (Preferred)
• customer service: 1 year (Preferred)

Education:

• Associate (Required)

Location:

• Federal Way, WA (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Health insurance
• Other

Apply for this job with Custom Cones USA

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.