Cannabis Accounts Receivable Customer Service Representative Jobs

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Our client the largest cannabis distribution and supply chain company in the state of California is currently seeking an Accounts Receivable Customer Service Representative to join their Accounting team.
The A/R Customer Service Representative will facilitate the timely payment of funds from the customers and delivering excellent customer service, while always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
Job Duties:

• Contact customers regarding overdue accounts and determine resolutions for non-payment.

• Applies customer payments in system.

• Research and solve payment discrepancies.

• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.

• Track payment commitments and set up payment schedules.

• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.

• Escalate accounts to A/R Management and Sales as appropriate.

• Issue dunning letters to overdue accounts as appropriate.

• Recommend when accounts should be shifted to a collection agency.

• Maintain accurate records and notes about the customer payment status.

• Makes adjustments to open items as needed.

• Prepare weekly reports for management and sales.

Requirements:

• Must be 21 years of age

• 2-3 years of collections experience

• Advanced Excel skills - pivot tables, v lookups

• Strong customer service and communication skills

• Ability to analyze facts and circumstances and determine an appropriate course of action

• Must have excellent written and verbal communication skills

• Ability to work independently and collaborate with surrounding team members

• Must be fully vaccinated

  
  

About Higher Growth Search:If you are looking for a cannabis job, Higher Growth Search can help you find the right opportunity to grow your career at no cost to you. Our cannabis recruiters grew up in cannabis culture and know the business from the ground up. And because we're a highly trusted, in-the-know business partner to cannabis companies of all sizes, we know which organizations are hiring and which will be the right fit for you.HGS is an EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Apply for this job with Higher Growth Search

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Job details
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.

SUMMARY

This position is responsible for maintaining customer relationships, working closely with sales and delivery drivers. The Accounts Receivable - Customer Service Representative is accountable for collecting due and overdue funds from customers. Collections methods utilized include phone, email and letters.

ESSENTIAL FUNCTIONS

• Applies customer payments in system.
• Research and solve payment discrepancies.
• Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.
  
• Track payment commitments and set up payment schedules.
• Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
• Escalate accounts to A/R Management and Sales as appropriate.
  
• Issue dunning letters to overdue accounts as appropriate.
• Recommend when accounts should be shifted to a collection agency.
• Maintain accurate records and notes about the customer payment status.
• Makes adjustments to open items as needed.
• Prepare weekly reports for management and sales.
• Contact customers regarding overdue accounts and determine resolutions for non-payment.

REQUIRED EDUCATION AND EXPERIENCE

• High School Education, GED, or equivalent.
• 3-5 years customer service experience or other related business experience.
• Strong Microsoft Office skills including Excel, Outlook and Word
• Experience with SAP Business One a plus

HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.

Apply for this job with HERBL

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.