We know of 45 jobs at HERBL as of April 2024, including roles such as Business Intelligence Analyst, Loss Prevention Specialist, CCTV Control Room Operator - Overnight Shift, and Inventory Control Specialist.
More than 30+ days
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The ideal candidate for the HERBL Loss Prevention Specialist position has a natural ability to communicate easily with customers, employees, and partners. This is a great opportunity to join HERBL, and to be focused on securing HERBL’s properties, people, and partners while delivering exceptional customer service to all.
Loss Prevention staff serve as Security Ambassadors for HERBL and as such, they must portray a highly professional demeanor, demonstrate excellent judgement, and deliver best in class support.
You will be responsible for handling emergencies; monitoring safety and security of the HERBL Santa Rosa campus; generating reports; reviewing video; answering digital intercom; fielding phone calls and a variety of other Security and Investigation tasks. As such, any candidate must have operator level proficiency with access control, alarm, Ops Center, and CCTV systems. Operators must be able to communicate clearly in both written and spoken English. Working knowledge of Microsoft Excel, Microsoft Word.
ESSENTIAL FUNCTIONS
- Serve as a liaison between arriving guests and warehouse staff, greeting, screening, and confirming appointments when applicable. This will include visitor safety security briefings along with COVID screenings
- Effectively process and forward information from incoming calls.
- Manage all access control requests to include activation and deactivation of profiles, issuing parking passes and temp visitor access
- Monitor building/fire alarms and panic alarm activation to ensure proper response and/or dispatching along with Police liaison
- Monitor physical security systems and respond/coordinate response to safety and security issues on campus and for drivers on delivery routes
- Facilitate and coordinate information exchange during all emergencies or vehicle accidents working closely with the routing and dispatch team members
- Perform various administrative tasks as assigned or directed; to include assisting with security projects, assign access control badges, in person calls for service, and other security activities.
- Assist in internal investigations or cash shortages from delivery/collections
- Conduct regular Loss Prevention safety audits for compliance of all accident and critical incidents, preventative standards, and programs.
- Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
COMPETENCIES - BUSINESS ACUMEN
- Demonstrates a comprehensive knowledge of business principles, industry dynamics, market trends, and operational systems/reports to perform all aspects of the job.
- Constantly monitors to identify new trends, problems, or competition that could affect the overall organization.
- Stays on top of the changing needs and demands.
- Understands the organization’s distinctive competence and character.
COMPETENCIES -RESULTS DRIVEN
- Self-directed and takes action to achieve goals.
- Acts appropriately and in a timely manner.
- Attains clear, concrete, and measurable outcomes to drive toward excellence.
- Defines appropriate solutions for issues and determines beginning-to-end courses of action.
COMPETENCIES - LEADERSHIP
- Sets clear goals and provides direction and guidance to others.
- Has a point of view.
- Raises and confronts issues that block the achievement of individual and/or team objectives.
- Uses influencing skills to lead from a distance and accomplish goals.
- Takes personal responsibility for actions, including self-development.
COMPETENCIES - PLANING & ORGANIZING
- Accurately scopes out the length and duration of projects and tasks, lining up the necessary resources in advance.
- Establishes priorities between competing demands and sets realistic goals for his/her work.
- Anticipates roadblocks and develops alternative programs.
- Effectively manages time to ensure achievement of deadlines and goals.
COMPETENCIES - COMMUNICATION
- Communicates clearly and consistently providing appropriate direction.
- Shares timely updates and information with relevant partners.
- Practices and solicits direct, open, and honest communication.
- Articulates and presents ideas and concepts to appropriately inform and persuade others.
- Ensures completeness and accuracy of all written and verbal communication
EDUCATION & EXPEREINCE
- High school diploma or GED equivalent.
- At least (2) years of Loss Prevention experience, with specific Distribution Center and Warehouse Loss Prevention experience preferred.
- At least one (1) year experience working with security access control systems, SOC or GSOC postings a plus.
- Demonstrated aptitude of Windows, MS Office, and similar basic software.
- Proficiency in utilizing phone systems, voice mail, switchboard related tools, and directories.
- Familiarity with access control and alarm monitoring systems and panels.
- Knowledge of physical security, building, and fire equipment/monitoring systems.
- Ability to provide clear and concise information to a variety of constituents using multiple electronic systems.
- Excellent verbal and written communication skills.
- Work well under pressure, ability to multi-task and adapt to changing conditions, urgent matters, and emergencies.
- Work independently with minimal supervision and as part of a team to accomplish an objective.
- Intermediate communications experience on IP Telephone systems with customers.
- Must be able to cooperate and work independently with and/or part of a team with fellow employees, customers, and guests.
- Must be able to make decisions in the moment with little to no supervision.
- Cannabis Security/LP experience a plus
- High-value asset Security/LP experience preferred.
HOURS OF WORK
- Expected hours of work. 40 hours per week. May be required to work early or late
WORK ENVIRONMENT & PHYSICAL DEMANDS
- This position will be situated reception/security desk where all operations of the site will take place.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY:
This is a great opportunity to join HERBL Solution, focused on securing HERBL’s properties. Protecting its employees and guests while delivering exceptional customer service. The operations center associate will be responsible for day to day oversight of all vehicle and building security monitoring, generating reports; reviewing video; answering digital intercom; fielding phone calls and a variety of other basic security tasks.
**Late Shift 9pm - 6am ***
RESPONSIBILITIES + DUTIES
- Live GPS and CCTV monitoring of all delivery vehicles while out on scheduled routes
- Live communication leveraging PTT with all delivery drivers ensuring SOP’s are followed at all times during arrival and departure
- External environment risk analysis, traffic/public events/issues that could disrupt driver safety or deliveries
- High risk cash /product escorting via CCTV and systems
- Perform security/risk assessments and regular audits of all facilities, including security equipment (access control, CCTV, alarms, and other security upgrades) condition and provide summary of needed improvements to senior management.
- Maintain strong relationships with law enforcement and other government agencies.
- Work closely with other functional leaders and contractors regarding security issues.
- Conduct, supervise and prepare reports relating to internal investigations of any losses or violations of regulations, policies, and procedures.
- Develop, implement and manage security related training for HERBL staff.
- Assist in emergency management and contingency planning preparations.
- Knowledge of cannabis security compliance in California a plus.
- Understanding of physical security issues, investigative methodologies and management of investigative services.
- Security risk assessment and audit experience.
- Strong understanding of security equipment (Avigilon) and software as it relates to access control, CCTV and alarm systems.
- Experience working in or having security responsibility for retail, distribution and/or warehouse facilities preferred.
- Monitor physical security systems and respond/coordinate response to safety and security issues on campus and for drivers on delivery routes.
- Facilitate and coordinate information exchange during all emergencies or vehicle accidents working closely with the routing and dispatch team members
- Maintain appropriate confidentiality thorough internal investigations; partner with LP & Human Resources to address employee behavior and take corrective actions.
- Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
- Maintain surveillance on high-risk deliveries and driver safety using remote CCTV applications.
- Conduct early opening or late closing support for the safety and security of employees at each campus
- Excellent interpersonal and communication skills.
- Well organized and detail oriented with an ability to multi-task.
- High ethical standards
- Excellent analytical and problem-solving skills.
WORK ENVIRONMENT
- This position will be situated in a Security Operations Center in Goleta where all operations of the site will take place.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree preferred
- Solid background in managing OSHA and compliance programs
- Solid background in managing incidents and CCTV control rooms
BENEFITS
- Health Insurance: 80% premium covered by HERBL for employee and dependents.
- FSA
- HSA with high deductible plan
- Vision + Dental: voluntary
- Critical Illness: voluntary
- Accident: voluntary
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- 401K: eligible after 90 days.
PAID TIME OFF
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2022 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: From $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Experience level:
- 4 years
Schedule:
- 8 hour shift
- Overnight shift
Work Location: One location
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY:
This is a great opportunity to join HERBL Solution, focused on securing HERBL’s properties. Protecting its employees and guests while delivering exceptional customer service. The operations center associate will be responsible for day to day oversight of all vehicle and building security monitoring, generating reports; reviewing video; answering digital intercom; fielding phone calls and a variety of other basic security tasks.
**Late Shift 9pm - 6am ***
RESPONSIBILITIES + DUTIES
- Live GPS and CCTV monitoring of all delivery vehicles while out on scheduled routes
- Live communication leveraging PTT with all delivery drivers ensuring SOP’s are followed at all times during arrival and departure
- External environment risk analysis, traffic/public events/issues that could disrupt driver safety or deliveries
- High risk cash /product escorting via CCTV and systems
- Perform security/risk assessments and regular audits of all facilities, including security equipment (access control, CCTV, alarms, and other security upgrades) condition and provide summary of needed improvements to senior management.
- Maintain strong relationships with law enforcement and other government agencies.
- Work closely with other functional leaders and contractors regarding security issues.
- Conduct, supervise and prepare reports relating to internal investigations of any losses or violations of regulations, policies, and procedures.
- Develop, implement and manage security related training for HERBL staff.
- Assist in emergency management and contingency planning preparations.
- Knowledge of cannabis security compliance in California a plus.
- Understanding of physical security issues, investigative methodologies and management of investigative services.
- Security risk assessment and audit experience.
- Strong understanding of security equipment (Avigilon) and software as it relates to access control, CCTV and alarm systems.
- Experience working in or having security responsibility for retail, distribution and/or warehouse facilities preferred.
- Monitor physical security systems and respond/coordinate response to safety and security issues on campus and for drivers on delivery routes.
- Facilitate and coordinate information exchange during all emergencies or vehicle accidents working closely with the routing and dispatch team members
- Maintain appropriate confidentiality thorough internal investigations; partner with LP & Human Resources to address employee behavior and take corrective actions.
- Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
- Maintain surveillance on high-risk deliveries and driver safety using remote CCTV applications.
- Conduct early opening or late closing support for the safety and security of employees at each campus
- Excellent interpersonal and communication skills.
- Well organized and detail oriented with an ability to multi-task.
- High ethical standards
- Excellent analytical and problem-solving skills.
WORK ENVIRONMENT
- This position will be situated in a Security Operations Center in Goleta where all operations of the site will take place.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree preferred
- Solid background in managing OSHA and compliance programs
- Solid background in managing incidents and CCTV control rooms
BENEFITS
- Health Insurance: 80% premium covered by HERBL for employee and dependents.
- FSA
- HSA with high deductible plan
- Vision + Dental: voluntary
- Critical Illness: voluntary
- Accident: voluntary
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- 401K: eligible after 90 days.
PAID TIME OFF
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2022 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The AR Customer Service Specialist facilitates the timely payment of funds from HERBL's customers by building relationships with our customers. HERBL's AR Specialists deliver excellent customer service, always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
This is a full-time position Monday through Friday with occasional overtime.
Essential Functions
- Contact customers regarding overdue accounts and determine resolutions for non-payment.
- Applies customer payments in system.
- Research and solve payment discrepancies.
- Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.
- Track payment commitments and set up payment schedules.
- Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
- Escalate accounts to A/R Management and Sales as appropriate.
- Issue dunning letters to overdue accounts as appropriate.
- Recommend when accounts should be shifted to a collection agency.
- Maintain accurate records and notes about the customer payment status.
- Makes adjustments to open items as needed.
- Prepare weekly reports for management and sales.
Work Environment and Physical Demands
This position spends the majority of working hours in an office setting, either working independently or
meeting with team members. This position requires the ability to occasionally lift office products and
supplies, up to 20 pounds.
*
Required Education and Experience*
3-5 years of customer service and collection experience or other related business experience.
Call Center/Administrative Assistant experience preferred.
Strong Microsoft Office skills including Excel, Outlook and Word
Experience with SAP Business One a plus
*
Benefits and Compensation*
Starting pay $27-$28/hour
Health Insurance: Medical, vision, and dental coverage available
FSA & HSA options
Employee Assistance Program: free to employees and their household
Long Term Disability, Basic Life and AD&D Insurance: 100% premium covered by HERBL/Blackbird
401K: employees are eligible to participate after 90 days.
Vacation, Sick Time, and 10 Paid Holidays
HERBL is an equal opportunity employer.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
If you require reasonable accommodation to complete this application, our Human Resources team is available to help! Contact [email protected] for a private request for accommodation.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $27.00 - $28.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
This role is responsible for the accurate and timely processing of Accounts Payable for both inventory-related transactions and operating expenses. This position is the face of HERBL to our valued suppliers and is required to maintain the spirit of partnership during all interactions and dealings with HERBL suppliers.
ESSENTIAL FUNCTIONS
- Full cycle processing of inventory-related and operating expense accounts payables for payment.
- Ensure timely and accurate payment of assigned vendor invoices.
- Three-way matching of inventory purchases in accounting enterprise resources planning (ERP) software.
- Verify the accuracy and approval of operating invoices for proper coding that aligns with the departmental standard operating procedures (SOPs).
- Distribute operating expense invoices to department managers for payment approval.
- Enter invoices and data into accounting ERP software accurately.
- Reconcile vendor statements monthly and research any outstanding items; resolve all discrepancies in a timely fashion.
- Escalate accounts payable and/or compliance issues to department managers.
- Maintain vendor documentation processing, storage, and invoicing support.
- Support check runs and electronic payments.
- Interface across departments to resolve supplier issues.
- Solve and respond to vendor inquiries.
- Support brand chargeback process; support credit memo processing across brands and offsets on customers' accounts.
- Perform various reconciliation and reviews for brands and management such as sell-through calculations.
- Assist with month-end reconciliations of prepaid accounts, accrued liabilities, and other accounts as assigned.
- Support month-end and year-end closing processes; assist the accounting department with audit preparation and audit requests.
- Perform occasional additional accounting tasks as requested.
COMPETENCIES
- Detail-orientation
- Organization
- Verbal and written communication
- Self-motivation
- Decision-making
REQUIRED EDUCATION & EXPERIENCE
- Associates Degree in Accounting, Business, Finance, or Economics or equivalent work experience.
- Knowledge of basic accounting principles and best practices.
- Minimum of 2 years of prior experience in an Account Payable role or applicable experience.
- Proficient in Microsoft Office Suite (particularly Excel) and ERP account software systems.
BENEFITS & COMPENSATION
- Starting pay $25-$28/hour
- Health Insurance: Medical, vision, and dental coverage available
- FSA & HSA options
- Employee Assistance Program: free to employees and their household
- Long Term Disability, Basic Life and AD&D Insurance: 100% premium covered by HERBL/Blackbird
- 401K: employees are eligible to participate after 90 days.
- Vacation, Sick Time, and 10 Paid Holidays
WORK ENVIRONMENT AND PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to communicate effectively with others. This role requires that the employee sit/stand at a desk using a computer for very long periods. This position is performed in an onsite professional office environment and must occasionally move office equipment or supplies up to 20 lbs. This role routinely uses standard office equipment such as computer, phone, mouse, keyboard, and video conferencing. Shift hours are Monday through Friday between the hours of 8:30 a.m. and 5 p.m.; occasional overtime is required.
*
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.*
HERBL is committed to building a diverse staff and strongly encourages applications from candidates of non-traditional backgrounds, people of color, all genders and gender expressions, people with cannabis-related criminal convictions, veterans, and people over 40.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The Controller plans and directs the accounting operations of the company.
RESPONSIBILITIES:
- Oversees the operations of the Accounting Department, which include financial reporting, accounts payable, accounts receivable, bank reconciliations, and payroll.
- Oversees training programs and identifies training needs.
- Maintains a documented system of accounting policies and procedures; implements a system of controls over accounting transactions to minimize risk.
- Oversees the production of periodic financial reports; ensures that the reported results comply with generally accepted accounting principles.
- Recommends benchmarks that will be used to measure the company’s performance.
- Produces the annual budget and forecasts; reports significant budget differences to management.
- Provides financial analysis, with emphasis on capital investments, pricing decisions, and contract negotiations.
- Works with external auditors and provides needed information for the annual audit.
- Ensures compliance with local, state, and federal government requirements.
- Performs other related duties as necessary or assigned.
REQUIRED SKILLS/ABILITIES:
- Excellent management and supervisory skills.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Proficient in accounting and tax preparation software.
- Proficient in Microsoft Office Suite or similar software.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in Accounting or Business Administration required.
- Ten years or more of related experience required.
- Certified Public Accountant or Certified Management Accountant designation preferred.
WORKING CONDITIONS AND PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear. This position requires sitting/standing at a computer for very long periods. This job operates primarily in a professional office environment but may be eligible for a hybrid work arrangement after 90 days. This role routinely uses standard office equipment such as computers, phones, video conferencing, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 4 pm but may also occasionally occur outside of typical work hours including some evening and weekend work. Infrequent overnight and out-of-area travel may be required.
BENEFITS:
- Health Insurance: Medical, vision, and dental coverage available
- FSA & HSA options
- Employee Assistance Program: free to employees and their household
- Long Term Disability, Basic Life and AD&D Insurance: 100% premium covered by HERBL
- 401K: employees are eligible to participate after 90 days.
- Vacation, Sick Time, and 10 Paid Holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
HERBL is committed to building a diverse staff and strongly encourages applications from candidates of non-traditional backgrounds, people of color, all genders and gender expressions, people with cannabis-related criminal convictions, veterans, and people over 40.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
*
SUMMARY*
The Warehouse Administrative Associate provides clerical and administrative support to our customers, scheduling team, sales, IT, finance, transportation, and warehouse operations teams to ensure that records are produced and maintained in an efficient, accurate, and timely fashion in accordance with company deadlines and state regulations.
Duties & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain all necessary files and documentation related to shipping and receiving product; research and resolve all shipping problems in a time sensitive manner.
- Prepare accurate manifests for all outbound shipments daily; adjust manifests to maintain clean chain of custody reporting as required by state regulations.
- Accurately and in a very organized fashion, file and maintain documentation within METRC compliance guidelines.
- Practice and adhere to established safety rules and policies as well as established housekeeping standards.
- Resolve administrative discrepancies in JDA & METRC in a time sensitive manner and use approved inventory control practices to ensure inventory system accuracy.
- Partner with routing team to set new delivery dates based on customer requests or reships.
- Produce all necessary documents for Drivers packets (COA’s, packing lists, invoices and manifests) with 100% accuracy and within daily deadlines to ensure a compliant delivery and exceptional customer experience.
- Maintain accurate customer information in all company customer tracking software platforms (e.g. Salesforce, SAP).
- Manage administrative tasks to order cutoff times and other hard deadlines.
- Proactively communicate exceptions in delivery or order fulfillment issues to brands and sales team, as they arise.
- Work with all internal departments to ensure timely shipments to customers including Finance, IT, Warehouse, Scheduling, and Sales.
- Ability to work as a backup in either our shipping or receiving departments.
- Additional duties and responsibilities as assigned for the smooth operation of our shipping and receiving teams
COMPETENCIES
- Detail-orientation.
- Technological savvy.
- Data analysis.
- Industry knowledge.
- Verbal and written communication skills.
Required Education & Experience
- Minimum 1 year of previous experience in an administrative or clerical role.
- Proficient with Microsoft Office Suite, especially Excel
- Familiarity with SAP, JDA, METRC, and/or Salesforce preferred
- Proficient math skills in units of measurement and multiplication, division, addition, subtraction
- Ability to work independently
Work Environment & Physical Demands
- This job is performed on-site in an office setting within a warehouse. This position requires sitting/standing at a computer for very long periods. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 9 am and 8 pm but may also occasionally occur outside of typical work hours including some evening and weekend work.
*
Benefits & Compensation*
- $19/hr
- Health, Vision & Dental Insurance: healthy premiums covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Long Term Disability
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $19.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Driver Manager manages the driver workforce and real-time operations that facilitate optimization of resources to achieve safety, efficiency, customer satisfaction. Sets and manages productivity targets to meet HERBL’s annual operating plan goals.
This leader upholds behavioral standards and drives a culture of teamwork and continuous improvement through performance management, collaboration, and cooperation between campuses, among local driver teams. They are responsible for the overall caliber and fitness of the HERBL driving team.
Duties & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintains a positive work environment while overseeing activities of the driver teams to ensure compliance with HERBL policies and best practices including safety, timekeeping, record-keeping, customer service and productivity.
- Fosters a safe, cooperative, and harmonious workplace environment in alignment with HERBL cultural and company beliefs (i.e., courage, authenticity, equity, teamwork, accountability).
- Oversee team and individual performance, relying on inputs from local leaders, trainers, service evaluations and data to ensure service, productivity and safety targets are met. Communicates goals, targets and priorities to the Driver team and provides feedback, coaching and training to achieve targets. Holds team accountable to meet business and performance standards. Takes corrective action as needed.
- Conducts periodic audits of Driver records including insurance status to ensure Driver fleet is maintained in good standing with eligibility for insurance
- Works closely with cross-functional leaders within HERBL for system capability, planning and prioritization of tasks in support of business priorities. Maintains an effective working relationship with all other company employees.
- Responsible for operational updates and real time communication with Drivers to ensure seamless coordination of activities to ensure cost and customer service targets are met
- Evaluates workflow and cross-functional hand offs. Proactively Identifies problems; trouble shoots escalate issues needed; enacts contingency plans as needed; leads post-mortem analysis of problems to develop future process improvements
- Participates in daily, weekly, monthly, and annual planning process as appropriate.
- Maintains open and frequent communication with Director of Transportation to promptly consult on all problems or unusual matters of significance and suggest solutions or alternate courses of action.
- Determines standards of performance as a basis to review progress of direct reports.
- Maintains qualified staff by recruiting, selecting, evaluating, and training employees.
- Fosters a cooperative and harmonious working climate conducive to maximize employee engagement, morale, and productivity
- Develops individuals for future advancement
- Performs other duties and responsibilities as required or requested.
COMPETENCIES
- Technical capacity (HERBL systems, impeccable driving record)
- Customer Focus
- Communication Proficiency: Excellent Verbal and Written Communication Skills
- Managerial Courage
- Stress Management/ Conflict de-escalation
- Project Management
- Decision Quality
- Problem Solving/Analysis
Required Education & Experience, Travel
- Bachelor's degree in statistics, operations management, business management or equivalent
- 3-5 years previous operations management experience, including forecasting, scheduling, and real-time operations management.
- Ability to operate a vehicle (transit van or box truck).
- Must be at least 25 years of age and have a valid CA Driver’s license with a clean driving record with no moving violations.
- 1+ years of HERBL Driver or comparable industry experience
- Previous Supervisory experience preferred
- Previous experience in the Cannabis industry preferred
- This position requires up to 50% travel between Santa Ana, Goleta and Santa Rosa, CA and can be based out of Santa Rosa, CA or Goleta, CA facilities.
Work Environment & Physical Demands
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear. Specific vision abilities required for this job include close vision, color vision, peripheral vision, depth vision and ability to focus on near and far objects. This position requires sitting in a van or at a computer for very long periods and also requires bending, crouching, and entering and exiting a vehicle. This position requires frequent lifting and moving of packages weighing up to 50 lbs. This job operates in a warehouse office environment or in a van on CA roads and highways and may frequently be exposed to outside weather conditions. This position is full-time and typical work hours occur Monday through Friday and may occur during any time of day and also occasionally outside of typical work hours including some evening and weekend work.
Benefits & Compensation
- $90-95,000 / year range DOE
- Health Insurance: healthy premiums covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Vision & Dental
- Long Term Disability
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $90,000.00 - $95,000.00 per year
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Inventory Control Clerk is a member of the Inventory Control Team which is responsible for monitoring and maintaining the health and integrity of HERBL’s operational inventory across all technological systems as well as METRC. This team works closely with business units (Operations, Shared Services, Brand Operations, Purchasing and Compliance) to ensure all cross functional operations are interacting with HERBL inventory in an appropriate and compliant manner.
Primary responsibilities for this position include, but not limited to, cycle counting of product, sample/demo kit production, assisting other WHS operational areas as needed, and product destruction.
ESSENTIAL FUNCTIONS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Execute cycle counts as scheduled by the IC Supervisor.
- At the guidance of the IC Supervisor take appropriate inventory control steps for segregating – quarantine sku’s with expiring dates and or as directed by the Compliance function.
- Researches and corrects inventory reporting errors
- Assemble sample kit skus, build sample kits per schedule, update the Salesman Show and Tell smart tracker
- Assist with product destruction as directed by the IC Supervisor deemed necessary or required by the BCC
- Participates in the oversight of METRC standards and practices regarding METRC, any state of local quality assurance and inventory management platform
- Assist compliance team with receiving audits as needed
- Other assigned duties as deemed necessary to ensure HERBL Distribution operations maintains good standing for inventory reporting and regulatory compliance
- Perform other WHS job tasks as assigned by the IC Supervisor.
- Foster positive collaborative working relationships with the other WHS areas and across HERBL business units.
- *
SUPERVISORY RESPONSIBILITIES*
- This role may supervise 1 to 2 direct report when performing specific projects like building sample kits
REQUIRED EDUCATION AND EXPERIENCE
- Must be at least 21 years of age
- High School Diploma or GED (preference given to AA or Higher degree)
- Woperations experience, order processing (IB through OB) using radio frequency device.
- Able to use PC and software like MS Word, Excel and Email with confidence.
- Prior experience with Cannabis Inventory is preferred
BENEFITS & COMPENSATION
- Salary: $22.00 /hr
- Health Insurance: Medical/Dental/Vision/Disability
- FSA & HSA
- EAP: free to employees and their household
- Basic Life Insurance: $25,000 for all employees
- 401K
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $22.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
This position supports HERBL and its divisions in creating an inclusive work environment where each employee at the company is empowered to bring their best to work each day. This role supports a workplace where employees feel their opinion is valued, their work is appreciated, and their contribution is meaningful. The HR Business Partner (Diversity & Inclusion Focus) assists the Director of Human Resources in developing and implementing the company’s diversity and inclusion initiatives and strategy to attract, hire, and maintain an equitable and inclusive workplace for an increasingly diverse workforce.
Essential Functions
- Drive the development, implementation and integration of best practices and trends to increase the diversity, equity, inclusion, and cultural proficiency of our company.
- Develops and/or acquires training and development to aid diversity and retention initiatives.
- Review company policies and programs to assess what improvements can be implemented to support the company’s commitment to an inclusive workplace and diverse workforce across the employee lifecycle from recruitment to retirement.
- Develop HERBL and Blackbird employer brand to attract, grow, and retain a diverse workforce; design and implement onboarding practices that foster an environment of belonging and inclusion.
- Gather diversity metrics and report on the results to HR leadership. Identify measurable objectives to track year over year diversity and representation metrics, positive impact on employee engagement and improved retention.
- Identify and drive diversity recruiting efforts with clear metrics including strategic sourcing, targeting of diverse talent pools, encouraging diverse interview panels, participating in diverse career fairs and other innovative approaches.
- Partner with HR leadership to integrate initiatives into management practices including hiring, leadership development, succession planning, total rewards, retention and mentoring programs.
- Keep current on diversity programs and developments by maintaining key partnerships with other leaders and organizations in the field on behalf of the company. Develop a resource library on Confluence to support the ongoing documentation of company practices and key results.
- Perform general human resources and employee relations activities as assigned.
*
COMPETENCIES*
- Verbal and written communication skills
- Building consensus.
- Problem solving and analysis.
- Ethical conduct and discretion.
- Emotional and cultural intelligence.
*
WORK ENVIRONMENT & PHYSICAL DEMANDS*
While performing the duties of this job, the employee is regularly required to communicate with others effectively. This position requires sitting/standing at a computer for very long periods. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in an onsite company office environment. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm but may also occasionally occur outside of typical work hours including some evening work.
*
TRAVEL*
This role requires occasional overnight and out-of-area travel approximately 10% of the total year.
**
REQUIRED EDUCATION AND EXPERIENCE
- Bachelors degree in Human Resources or related field or equivalent work experience required; Masters degree preferred.
- At least three years of Human Resources or related experience are required with at least one year specializing in recruitment or diversity programs.
- HRCI PHR/SHRM-CP or HRCI SPHR/SHRM-SCP preferred.
Compensation and Benefits
- Salary Range $85,000 - $95,000
- Health Insurance: Medical/Dental/Vision/Disability
- FSA & HSA
- EAP: free to employees and their household
- Basic Life Insurance: $25,000 for all employees
- 401K
- Paid Vacation and Sick leave
- 10 Paid Holidays (5 company scheduled holidays and 5 floating holidays)
HERBL is an equal opportunity employer.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Transportation Supervisor oversees the scheduling and performance of their assigned driver team
to ensure HERBL service and safety standards are maintained in a manner that promotes teamwork,
customer service, safety, and productivity. The Supervisor is responsible for the support and facilitation
of driver safety and efficiency. This role serves as an advocate on the driver’s behalf with cross
functional partners and upholds standards and processes designed to ensure vehicle and driver fitness.
The Supervisor is responsible for the caliber of the local driver team by overseeing training, conducting
audits, and providing feedback and coaching. They support timely information handoffs between fleet
and routing to ensure capacity will meet customer delivery demand. The Transportation Supervisor
partners closely with Fleet Manager and Routing to schedule drivers for product pickups, customer
deliveries and vehicle moves for service.
Duties & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Schedule Drivers to ensure a balanced workload; manage driver time and attendance including approving time off requests, approving timecards, and monitoring attendance and time records.
- Make recommendations for staffing based on capacity and driver hours needs.
- Dispatch drivers, adjust routes or vehicles, make recommendations to drivers as needed.
- Oversee training and development of Drivers; sign off driver fitness for various duties; conduct performance management and career and capability development; provide accurate and timely documentation of performance coaching.
- Ensure HERBL provides a safe and inclusive workplace for drivers.
- Conduct regular driver meetings to disseminate information on behalf of leadership team and loss prevention. Coordinate with other Transportation supervisors to ensure transparency and consistency. Represent HERBL leaders in roll out of new activities, tools, policies, and procedures.
- Review tracking information to ensure standards and processes maintained including but not limited to pre and post trip inspection.
- Maintain awareness of and advocate for essential and non-critical vehicle repairs.
- Facilitate cross functional planning and continuous improvement on behalf of delivery needs.
- Conduct and facilitate regular driver audits to maintain excellent driving and service skills.
- Partner with Sales and Customers to resolve conflicts.
- Maintain 420 tracker with Driver availability.
- Provide inputs to vehicle specifications to promote safety, comfort, and efficiency.
- Schedule drivers to support fleet maintenance, repair and repositioning needs.
- Drive Great Place to Work agenda by obtaining driver feedback and acting as advocate for driver priorities and concerns; provide feedback on behalf of drivers for continuous improvement of HERBL policies and procedures.
- Foster workplace attitude of pride and responsibility by holding teams accountable to high performance neatness and reporting standards.
COMPETENCIES
- Technical capacity (HERBL systems, impeccable driving record)
- Customer Focus
- Communication Proficiency
- Managerial Courage
- Stress Management/ Conflict de-escalation
- Organizational Skills
- Analysis and problem solving
Required Education & Experience
- Ability to operate a vehicle (transit van or box truck).
- Must be at least 25 years of age and have a valid CA Driver’s license with a clean driving record
- with no moving violations.
- 1+ years of HERBL Driver or comparable industry experience
- Previous Supervisory experience preferred
- Previous experience in the Cannabis industry preferred
Work Environment & Physical Demands
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear. Specific vision abilities required for this job include close vision, color vision, peripheral vision, depth vision and ability to focus on near and far objects. This position requires sitting in a van or at a computer for very long periods and also requires bending, crouching, and entering and exiting a vehicle. This position requires frequent lifting and moving of packages weighing up to 50 lbs. This job operates in a warehouse office environment or in a van on CA roads and highways and may frequently be exposed to outside weather conditions. This position is full-time and typical work hours occur Monday through Friday and may occur during any time of day and also occasionally outside of typical work hours including some evening and weekend work.
Benefits & Compensation
- $28/hr base
- Health Insurance: healthy premiums covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Vision & Dental
- Long Term Disability
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $28.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Driver Manager manages the driver workforce and real-time operations that facilitate optimization of resources to achieve safety, efficiency, customer satisfaction. Sets and manages productivity targets to meet HERBL’s annual operating plan goals.
This leader upholds behavioral standards and drives a culture of teamwork and continuous improvement through performance management, collaboration, and cooperation between campuses, among local driver teams. They are responsible for the overall caliber and fitness of the HERBL driving team.
Duties & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintains a positive work environment while overseeing activities of the driver teams to ensure compliance with HERBL policies and best practices including safety, timekeeping, record-keeping, customer service and productivity.
- Fosters a safe, cooperative, and harmonious workplace environment in alignment with HERBL cultural and company beliefs (i.e., courage, authenticity, equity, teamwork, accountability).
- Oversee team and individual performance, relying on inputs from local leaders, trainers, service evaluations and data to ensure service, productivity and safety targets are met. Communicates goals, targets and priorities to the Driver team and provides feedback, coaching and training to achieve targets. Holds team accountable to meet business and performance standards. Takes corrective action as needed.
- Conducts periodic audits of Driver records including insurance status to ensure Driver fleet is maintained in good standing with eligibility for insurance
- Works closely with cross-functional leaders within HERBL for system capability, planning and prioritization of tasks in support of business priorities. Maintains an effective working relationship with all other company employees.
- Responsible for operational updates and real time communication with Drivers to ensure seamless coordination of activities to ensure cost and customer service targets are met
- Evaluates workflow and cross-functional hand offs. Proactively Identifies problems; trouble shoots escalate issues needed; enacts contingency plans as needed; leads post-mortem analysis of problems to develop future process improvements
- Participates in daily, weekly, monthly, and annual planning process as appropriate.
- Maintains open and frequent communication with Director of Transportation to promptly consult on all problems or unusual matters of significance and suggest solutions or alternate courses of action.
- Determines standards of performance as a basis to review progress of direct reports.
- Maintains qualified staff by recruiting, selecting, evaluating, and training employees.
- Fosters a cooperative and harmonious working climate conducive to maximize employee engagement, morale, and productivity
- Develops individuals for future advancement
- Performs other duties and responsibilities as required or requested.
COMPETENCIES
- Technical capacity (HERBL systems, impeccable driving record)
- Customer Focus
- Communication Proficiency: Excellent Verbal and Written Communication Skills
- Managerial Courage
- Stress Management/ Conflict de-escalation
- Project Management
- Decision Quality
- Problem Solving/Analysis
Required Education & Experience, Travel
- Bachelor's degree in statistics, operations management, business management or equivalent
- 3-5 years previous operations management experience, including forecasting, scheduling, and real-time operations management.
- Ability to operate a vehicle (transit van or box truck).
- Must be at least 25 years of age and have a valid CA Driver’s license with a clean driving record with no moving violations.
- 1+ years of HERBL Driver or comparable industry experience
- Previous Supervisory experience preferred
- Previous experience in the Cannabis industry preferred
- This position requires up to 50% travel between Santa Ana, Goleta and Santa Rosa, CA.
Work Environment & Physical Demands
- While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, see and hear. Specific vision abilities required for this job include close vision, color vision, peripheral vision, depth vision and ability to focus on near and far objects. This position requires sitting in a van or at a computer for very long periods and also requires bending, crouching, and entering and exiting a vehicle. This position requires frequent lifting and moving of packages weighing up to 50 lbs. This job operates in a warehouse office environment or in a van on CA roads and highways and may frequently be exposed to outside weather conditions. This position is full-time and typical work hours occur Monday through Friday and may occur during any time of day and also occasionally outside of typical work hours including some evening and weekend work.
Benefits
- Health Insurance: healthy premiums covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Vision & Dental
- Long Term Disability
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
This position is responsible for accurate and efficient application of customer payments in the Accounting ERP system as well as supporting other areas of the accounting and administrative department. This is a highly accountable position that requires attention to detail and
comfortable use of computer systems.
Essential Duties
- Enter and apply payments from customers into the Accounting ERP system daily.
- Inform the A/R Team about discrepancies or issues with customer payments.
- Remote deposits (scans) of check payments to the bank.
- Create the cash collection log weekly in Excel.
- Periodically send statements to customer as well as invoices or other documents as needed
- Monitor the Accounting Inbox and respond to customers as appropriate.
- Review cash payments received and create IRS 8300 forms according to policies.
- Back up the Cash Room Administrator in counting and recording cash collected.
- Back up and support the Front Desk Administrator daily as needed.
- Scan documents for retention.
- Assist with accounting and administrative tasks and projects as needed.
Competencies
- Data entry
- Excel skills
- Detail-oriented
- Verbal and written communication skills
Work Environment and Physical Demands
- Regularly required to stand, walk, sit, talk, see and hear
- Requires sitting/standing at a computer for long periods
- Operates primarily onsite
- Routinely uses standard office equipment such as computers, phones, mouse, and keyboard
- This is a full-time, 40 hours a week position
- Typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm
- Ability to lift and carry items weighing up to 35 lbs
Required Skills and Experience
- 1-2 years accounting or office clerical experience or other related business experience.
- Proficient in Microsoft Applications with high level of comfort in Excel.
- Ability to work in a fast-paced start up environment
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The Accounting & Administrative Assistant position is responsible for accurate and efficient application of customer payments in the Accounting ERP system as well as supporting other areas of the accounting and administrative department. This is a highly accountable position that requires attention to detail and comfortable use of computer systems.
Essential Functions
- Enter and apply payments from customers into the Accounting ERP system daily.
- Inform the A/R Team about discrepancies or issues with customer payments.
- Remote deposits (scans) of check payments to the bank.
- Create the cash collection log weekly in Excel.
- Periodically send statements to customer as well as invoices or other documents as needed
- Monitor the Accounting Inbox and respond to customers as appropriate.
- Review cash payments received and create IRS 8300 forms according to policies.
- Back up the Cash Room Administrator in counting and recording cash collected.
- Back up and support the Front Desk Administrator daily as needed.
- Scan documents for retention.
- Assist with accounting and administrative tasks and projects as needed.
Competencies
- Data entry
- Excel skills
- Detail-oriented
- Verbal and written communication skills
Requirements
- 1-2 years accounting or office clerical experience or other related business experience.
- Proficient in Microsoft Applications with high level of comfort in Excel.
- Ability to work in a fast-paced start up environment
- Strong verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently
While performing the duties of this job, the employee is regularly required to communicate with others effectively. This position requires sitting/standing at a computer for very long periods. This position requires the ability to occasionally lift office products and supplies, up to 35 pounds. This job operates in an onsite company office environment. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm but may also occasionally occur outside of typical work hours including some evening work.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
This Accounting Manager position will oversee the daily accounting operations of a division of HERBL . This role will be responsible for the management of financial functions, including month-end close, accounts payable, bank reconciliations, and taxes for the division. The Accounting Manager will also serve as a consultant for managers within the organization, advising them on current budgetary information and working with managers to create a fiscal strategy that aligns with the goals of the division and the company.
Essential Functions
- Oversee and manage the day-to-day accounting of transactions, policies, controls, and procedures.
- Responsible for the accurate and timely period-end close process including journal entries, support schedules, reconciliations, analysis, and internal financial reporting.
- Manage the Accounts Payable function.
- Develop, maintain, and continuously improve the accounting processes and procedures that result in efficient and effective month-end consolidation and close process.
- Provide support for the annual financial audit.
- Participate in regular tax compliance requirements such as timely payment of sales, excise, and other taxes and support any related examinations.
- Directly manage and mentor employees of the accounting department including performance evaluations and professional development.
Competencies
- Financial Management.
- Collaboration and communication skills.
- Ethical conduct.
- Independent.
- Detailed and thorough.
Requirements
- 1-2 years of related experience in outreach or corporate communications role.
- Bachelor's degree in marketing or communications, or equivalent work experience.
- Demonstrated experience leading social justice/social impact projects.
Work Environment
- While performing the duties of this job, the employee is regularly required to communicate with others effectively. This position requires sitting/standing at a computer for very long periods. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in an onsite company office environment. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm but may also occasionally occur outside of typical work hours including some evening work. Hybrid work schedule may be available after 90 days of employment.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $90,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The Account Manager position is responsible for actively calling on current and new customers. The position involves visiting California state licensed cannabis retailers and introducing them to HERBL Distribution Solutions and the benefits our products and services offer. The Account Manager should be familiar with California cannabis industry trends, especially within their assigned territory, and have a thorough understanding of the broader cannabis industry. HERBL Account Managers are comfortable in a fluid, dynamic startup environment, passionate about the cannabis industry and bring an energetic, fun and creative approach to their work.
Duties & Responsibilities
- Visit retailers on a daily basis to understand customer needs and desires and deliver effective, compelling sales presentations; spend majority of time in the field visiting retailers
- Set up meetings with prospective customers via cold-calling, email, and social media outreach
- Use a customer-focused, consultative sales process to educate prospects on what products will best fit their needs
- Follow-up with prospective accounts to stay top of mind and close new business
- Collaborate with our support team to ensure a seamless onboarding experience for new retailers.
- Collaborate with our brand partners to facilitate on-site patient appreciation days, budtender education events, and other events on a regular basis
- Respond to phone and email inquiries in a timely, efficient, and professional manner
- Maintain expert-level knowledge on our full product catalog as well as the latest trends in the cannabis industry
- Work with the marketing team to develop new sales material and refine company messaging; relay feedback from customers to the marketing, customer care, purchasing, and operations/transportation teams on a regular basis.
- Maintain customer relationship database and ensure that all information is up-to-date and accurate
- Understand the general regulatory concerns in the cannabis industry and stay current on industry trends.
- Track weekly, monthly, and quarterly performance and sales metrics.
- Achieve or exceed individual and department sales goals as set by the Area Sales Manager and Sales Director.
Skills & Experience
- Minimum 3 years of relevant field sales experience in the cannabis industry required
- Personal list of cannabis industry contacts a plus
- Proven track record of developing and executing a sales plan, building new business, and meeting/exceeding sales quotas
- Proficient technical skills including use of MS Office, Google Drive, and CRM software
- Must have a valid California driver’s license, a reliable vehicle, insurance, and a clean driving record
WORK ENVIRONMENT & PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to communicate effectively with a variety of people. This position requires sitting/standing at a computer for very long periods. This job operates primarily from a home office environment and requires the ability to visit client locations on a daily basis. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm but may also occasionally occur outside of typical work hours including some evening and weekend work.
TRAVEL
Frequent travel within sales territory is required; residing in territory is preferred. Occasional out of area and overnight travel required.
HERBL is committed to building a diverse staff and strongly encourages applications from candidates of non-traditional backgrounds, people of color, all genders and gender expressions, people with cannabis-related criminal convictions, veterans, and people over 40.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
Summary
The Inventory Control Specialist is a member of the Inventory Control Team which is responsible for monitoring and maintaining the health and integrity of HERBL’s operational inventory across all technological systems as well as METRC. This team works closely with business units (Operations, Shared Services, Brand Partnership, Purchasing, Finance and Compliance) to ensure all cross functional operations are interacting with HERBL inventory in an appropriate and compliant manner. The Inventory Control Specialist performs functions for the Inventory Dept, Operations, Returns Dept and Clerical Dept. They identify ways to improve processes, write SOPs and job instructions for multiple departments tasks. They provide training and support to all areas of the warehouse.
Responsibilities
- Partner with Warehouse Supervisor to assign cycle counts to Warehouse
- Responsible for recounting and reconciling discrepant cycle counts
- Investigate anomalies between inventory statuses and location and resolve discrepancies
- Perform inventory audits as requested by Compliance and Brand Partnership Depts.
- Investigate lost locations, perform appropriate adjustments, and inform Finance
- Identify and resolve daily JDA to SAP SYNC issues
- Identify and resolve daily METRC SYNC issues
- Contribute detailed notes on both month end sync reports to be reviewed by Operations Managers and Finance
- Responsible for sustainment for onsite product testing and process credit memos
- Responsible for destruction sustainment in JDA and report credit memos to Finance
- Resolve transfer issues between multiple warehouse and report discrepancies to Warehouse Supervisors
- Facilitate manual transfers for irregular inventory movements as requested by Brand Partnership and Purchasing departments
- Responsible for sample SKU conversions, sample item lot setup and sample footprint creation and informing Operations and Finance
- Coordinate with Warehouse Supervisors for sample case creation
- Responsible for systematic and physical SKU conversions as requested by SKU Creation Department
- Coordinate RTV with Warehouse Supervisors, create manifest and process credit memo to Finance
- Investigate customer returns and rejections, and provide feedback to Returns Department
- Assists Returns Department as a back up to investigate and stage reship
- Partner with Warehouse Supervisors when assigned to unpick reships and cancel paperwork
- Investigate shorts on truck and mispicks reported by Customer Care by cycle counting inventory
- Informing Customer Care and Compliance with outstanding issues to get METRC tags rejected
- Partner with Warehouse Supervisor on receipt issues and request new POs from Purchasing
- Create SOPs and Job Instructions for Inventory Control and Operations functions
Education & Experience
- Must be at least 21 years of age
- Warehouse operations experience, order processing (IB through OB) using radio frequency device.
- Able to use PC and software like MS Word, Excel and Email with confidence
- Prior experience with cannabis inventory is preferred
COMPETENCIES
- Interpersonal relationships
- Data analysis
- Industry knowledge
- Detail-oriented
- Verbal and written communication skills
Work Environment
- While performing the duties of this job, the employee is regularly required communicate effectively with a variety of audiences. This role requires the employee to sit at a security desk using a computer and monitors for very long periods. This position is primarily performed in an onsite professional office environment and warehouse who must occasionally move equipment or supplies up to 20 lbs.
- Shift hours roughly from Noon-8:30pm usually occurring Monday through Friday with occasional overtime and Saturdays.
Compensation & Health Benefits
- $24.00/ hr
- Health Insurance:
- FSA & HSA with high deductible plan
- Vision & Dental
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $24.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY:
This is a great opportunity to join HERBL Solution, focused on securing HERBL’s properties. Protecting its employees and guests while delivering exceptional customer service. The command center associate will be responsible for day to day oversight of all vehicle and building security monitoring, generating reports; reviewing video; answering digital intercom; fielding phone calls and a variety of other basic security tasks.
*
RESPONSIBILITIES + DUTIES*
- Live GPS and CCTV monitoring of all delivery vehicles while out on scheduled routes
- Live communication leveraging PTT with all delivery drivers ensuring SOP’s are followed at all times during arrival and departure
- External environment risk analysis, traffic/public events/issues that could disrupt driver safety or deliveries
- High risk cash /product escorting via CCTV and systems
- Perform security/risk assessments and regular audits of all facilities, including security equipment (access control, CCTV, alarms, and other security upgrades) condition and provide summary of needed improvements to senior management.
- Maintain strong relationships with law enforcement and other government agencies.
- Work closely with other functional leaders and contractors regarding security issues.
- Conduct, supervise and prepare reports relating to internal investigations of any losses or violations of regulations, policies, and procedures.
- Develop, implement and manage security related training for HERBL staff.
- Assist in emergency management and contingency planning preparations.
- Knowledge of cannabis security compliance in California a plus.
- Understanding of physical security issues, investigative methodologies and management of investigative services.
- Security risk assessment and audit experience.
- Strong understanding of security equipment (Avigilon) and software as it relates to access control, CCTV and alarm systems.
- Experience working in or having security responsibility for retail, distribution and/or warehouse facilities preferred.
- Monitor physical security systems and respond/coordinate response to safety and security issues on campus and for drivers on delivery routes.
- Facilitate and coordinate information exchange during all emergencies or vehicle accidents working closely with the routing and dispatch team members
- Maintain appropriate confidentiality thorough internal investigations; partner with LP & Human Resources to address employee behavior and take corrective actions.
- Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
- Maintain surveillance on high-risk deliveries and driver safety using remote CCTV applications.
- Conduct early opening or late closing support for the safety and security of employees at each campus
- Excellent interpersonal and communication skills.
- Well organized and detail oriented with an ability to multi-task.
- High ethical standards
- Excellent analytical and problem-solving skills.
WORK ENVIRONMENT
- This position will be situated in a Security Command Center in Goleta where all operations of the site will take place.
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree in Criminal Justice or related studies preferred
- GSOC experience preferred.
- Dispatch experience preferred.
- Security or Loss Prevention experience required.
- Solid background in managing incidents and CCTV control rooms
- Cannabis industry experience preferred.
BENEFITS & COMPENSATION
- Starting at $25/hr
- Health Insurance: Healthy premium covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Vision + Dental: voluntary
- Critical Illness: voluntary
- Accident: voluntary
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- 401K: eligible after 90 days.
PAID TIME OFF
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $25.00 per hour
Apply for this job with HERBL
Apply now →
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Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
Our Accounts Payable Team is essential for the future growth of HERBL Solutions. The Accounts Payable Associate is responsible for the accurate and timely processing of Accounts Payable for both inventory-related transactions and operating expenses. This position is the face of HERBL to our valued suppliers and exemplifies the spirit of partnership in interactions and dealings with HERBL's suppliers. This position reports directly to the Accounting Manager.
Essential Functions
- Full cycle processing of inventory-related and operating expense accounts payable for payment
- Ensure timely and accurate payment of vendor invoices
- 3-way matching of inventory purchases in the accounting ERP system
- Validate operating invoices for proper coding that aligns with the operating budget
- Distribute operating expense invoices to department managers for payment approval
- Accurate and detail-focused entering of invoices and data into the accounting ERP system
- Reconcile vendor statements at least monthly and research any outstanding items
- Research and resolve accounts payable discrepancies in a timely fashion
- Escalate accounts payable and compliance issues to management
- Manage vendor documentation processing, storage, and invoicing support
- Support check runs and electronic payments
- Interface across departments to resolve supplier issues
- Solve and timely respond to vendor inquiries
- Support month-end and year-end closing processes
- Team player ready to support various projects in the Accounting Department
- Assist the Accounting staff on audit preparation and audit requests
- Perform occasional Ad-hoc accounting tasks as requested
*
Competencies*
- Detail-oriented
- Organized
- Strong communication both written and verbal, customer service and interpersonal skills
- Self-motivated, ability to work independently and prioritize tasks
- Comfortable working in a high-volume transaction-intensive environment
- Learns and adapts quickly in fast-paced growing environments
*
Required Education and Experience*
- Associates Degree in Accounting, Business, Finance, or Economics or like experience
- Knowledge of basic accounting principles and best practices
- 1-3 years of experience in an Accounts Payable Role
- Proficient in Microsoft Suite with emphasis on Excel; prior experience with an ERP accounting software system preferred
Work Environment & Physical Demands
While performing the duties of this job, the employee is regularly required to communicate with others effectively. This position requires sitting/standing at a computer for very long periods. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in an onsite company office environment. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours are flexible and may occur Monday through Friday and between the hours of 7 am and 6 pm but may also occasionally occur outside of typical work hours including some evening work. Hybrid work schedule will be considered after initial training period.
*
HERBL is an equal opportunity employer.*
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
Summary
The Inventory Control Specialist is a member of the Inventory Control Team which is responsible for monitoring and maintaining the health and integrity of HERBL’s operational inventory across all technological systems as well as METRC. This team works closely with business units (Operations, Shared Services, Brand Partnership, Purchasing, Finance and Compliance) to ensure all cross functional operations are interacting with HERBL inventory in an appropriate and compliant manner. The Inventory Control Specialist performs functions for the Inventory Dept, Operations, Returns Dept and Clerical Dept. They identify ways to improve processes, write SOPs and job instructions for multiple departments tasks. They provide training and support to all areas of the warehouse.
Responsibilities
- Partner with Warehouse Supervisor to assign cycle counts to Warehouse
- Responsible for recounting and reconciling discrepant cycle counts
- Investigate anomalies between inventory statuses and location and resolve discrepancies
- Perform inventory audits as requested by Compliance and Brand Partnership Depts.
- Investigate lost locations, perform appropriate adjustments, and inform Finance
- Identify and resolve daily JDA to SAP SYNC issues
- Identify and resolve daily METRC SYNC issues
- Contribute detailed notes on both month end sync reports to be reviewed by Operations Managers and Finance
- Responsible for sustainment for onsite product testing and process credit memos
- Responsible for destruction sustainment in JDA and report credit memos to Finance
- Resolve transfer issues between multiple warehouse and report discrepancies to Warehouse Supervisors
- Facilitate manual transfers for irregular inventory movements as requested by Brand Partnership and Purchasing departments
- Responsible for sample SKU conversions, sample item lot setup and sample footprint creation and informing Operations and Finance
- Coordinate with Warehouse Supervisors for sample case creation
- Responsible for systematic and physical SKU conversions as requested by SKU Creation Department
- Coordinate RTV with Warehouse Supervisors, create manifest and process credit memo to Finance
- Investigate customer returns and rejections, and provide feedback to Returns Department
- Assists Returns Department as a back up to investigate and stage reship
- Partner with Warehouse Supervisors when assigned to unpick reships and cancel paperwork
- Investigate shorts on truck and mispicks reported by Customer Care by cycle counting inventory
- Informing Customer Care and Compliance with outstanding issues to get METRC tags rejected
- Partner with Warehouse Supervisor on receipt issues and request new POs from Purchasing
- Create SOPs and Job Instructions for Inventory Control and Operations functions
Education & Experience
- Must be at least 21 years of age
- Warehouse operations experience, order processing (IB through OB) using radio frequency device.
- Able to use PC and software like MS Word, Excel and Email with confidence
- Prior experience with cannabis inventory is preferred
COMPETENCIES
- Interpersonal relationships
- Data analysis
- Industry knowledge
- Detail-oriented
- Verbal and written communication skills
Work Environment
- While performing the duties of this job, the employee is regularly required communicate effectively with a variety of audiences. This role requires the employee to sit at a security desk using a computer and monitors for very long periods. This position is primarily performed in an onsite professional office environment and warehouse who must occasionally move equipment or supplies up to 20 lbs.
- Shift hours 10am-6:30pm usually occurring Monday through Friday with occasional overtime and Saturdays.
Compensation & Health Benefits
- $24.00/ hr
- Health Insurance:
- FSA & HSA with high deductible plan
- Vision & Dental
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Pay: $24.00 per hour
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The HERBL Customer Care Team, in support of the Sales Organization, is positioned and equipped to support your business through Order Management, Delivery Scheduling, Delivery Exception Resolution, Return Requests and Invoicing. We are an enthusiastic team of customer service professionals with a passion for the cannabis industry and supporting your business.
Responsibilities
- Create sales orders, monitor shipment status, issue invoices and resolve discrepancies
- Receive and qualify customer order inquiries and POs (through email, phone or other online communications)
- Send sales order confirmation to customers and sales representatives within the specified SLA’s
- Update and maintain existing sales orders
- Proactively communicate exceptions in delivery or order fulfillment issues to brands, sales reps, as they arise. Look for remedy opportunities to ensure completion of sale.
- Coordinate with Routing and Scheduling to ensure the on- time delivery of partner orders
- Coordinate with Finance to ensure payments are scheduled and collected on time
- Assist handling customer/delivery driver inquiries adhering to HERBL’s policies and to ensure compliance with current regulations
- Assist internal teams (Logistics, Order Fulfillment, Accounts Receivable, Finance, Sales) to ensure all order management related activities are executed properly
- Customer RMA handling including assigning RMA numbers from JDA/SAP, overall support to Sales and Inventory teams, and frontline related to RMA creation with the Sales teams
- Anticipates issues and actively works to mitigate them for the greatest customer experience
Experience & Education
- Experience in order management, logistics or cannabis industry is preferred
- METRC experience a plus
- Experience in a call center environment is helpful
- Working knowledge of Excel, Outlook and/or METRC
- SAP, JDA and/or Salesforce experience is a plus
- Ability to resolve complex issues while managing at least 3 simultaneous computer applications
- Commitment to fostering long term customer relationships
- Effectively resolve technical issues
- Flexible to change management along with the ability to take initiative.
- Organized, proactive and attentive to details
- Must be at least 21 years of age
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 6 pm but may also occasionally occur outside of typical work hours including some evening and weekend work.
- On-site position at our Bicentennial Office location in Santa Rosa, CA.
- This position requires sitting/standing at a computer for very long periods.
- This role routinely uses standard office equipment such as computers, mouse, and keyboard.
Benefits
- Health Insurance: Healthy premiums covered by HERBL for employee and dependents.
- FSA & HSA with high deductible plan
- Vision
- Dental
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
This position supports HERBL and its divisions in creating an inclusive work environment where each employee at the company is empowered to bring their best to work each day. This role supports a workplace where employees feel their opinion is valued, their work is appreciated, and their contribution is meaningful. The Diversity and Inclusion Specialist assists the Director of Human Resources in developing and implementing the company’s diversity and inclusion initiatives and strategy to attract, hire, and maintain an equitable and inclusive workplace for an increasingly diverse workforce.
Essential Functions
- Drive the development, implementation and integration of best practices and trends to increase the diversity, equity, inclusion, and cultural proficiency of our company.
- Develops and/or acquires training and development to aid diversity and retention initiatives.
- Review company policies and programs to assess what improvements can be implemented to support the company’s commitment to an inclusive workplace and diverse workforce across the employee lifecycle from recruitment to retirement.
- Develop HERBL and Blackbird employer brand to attract, grow, and retain a diverse workforce; design and implement onboarding practices that foster an environment of belonging and inclusion.
- Gather diversity metrics and report on the results to HR leadership. Identify measurable objectives to track year over year diversity and representation metrics, positive impact on employee engagement and improved retention.
- Identify and drive diversity recruiting efforts with clear metrics including strategic sourcing, targeting of diverse talent pools, encouraging diverse interview panels, participating in diverse career fairs and other innovative approaches.
- Partner with HR leadership to integrate initiatives into management practices including hiring, leadership development, succession planning, total rewards, retention and mentoring programs.
- Keep current on diversity programs and developments by maintaining key partnerships with other leaders and organizations in the field on behalf of the company. Develop a resource library on Confluence to support the ongoing documentation of company practices and key results.
*
COMPETENCIES*
- Verbal and written communication skills
- Building consensus.
- Problem solving and analysis.
- Ethical conduct and discretion.
- Emotional and cultural intelligence.
*
WORK ENVIRONMENT & PHYSICAL DEMANDS*
While performing the duties of this job, the employee is regularly required to communicate with others effectively. This position requires sitting/standing at a computer for very long periods. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. This job operates in an onsite company office environment. This role routinely uses standard office equipment such as computers, phones, mouse, and keyboard. This position is full-time and typical work hours occur Monday through Friday and between the hours of 8 am and 5 pm but may also occasionally occur outside of typical work hours including some evening work.
*
TRAVEL*
This role requires occasional overnight and out-of-area travel approximately 10% of the total year.
**
REQUIRED EDUCATION AND EXPERIENCE
- Bachelors degree in Human Resources or related field or equivalent work experience required; Masters degree preferred.
- At least five years of Human Resources or related experience required with at least three years specializing in recruitment or diversity programs.
- HRCI PHR/SHRM-CP or HRCI SPHR/SHRM-SCP preferred.
HERBL is an equal opportunity employer.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. HERBL will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The HERBL Area Sales Manager (ASM) is responsible for ensuring that assigned sales and business goals are achieved for our Southern California area including San Diego and Orange County. The ASM will manage the territory by providing support to the local Account Managers in achieving their goals, establishing new business, and developing customer relationships. The Area Sales Manager will help deliver company assigned goals, lead the local sales team and establish and improve customer relationships.
Responsibilities
- This position is directly responsible for leading the Sales team within a specified area.
- Manages, trains, and motivates assigned sales team to deliver profitable revenue growth targets.
- Establish and develop relationships with the sales and support teams to ensure goals and expectations are aligned and achieved.
- Develop creative sales strategies and set targets for the team.
- Maintain a deep understanding of customer and brand partner needs, monitoring their preferences and working with the entire HERBL team to deliver unequaled customer service that proactively solves any issues.
- Project and forecast monthly revenue for assigned sales territories and track team metrics.
- Lead by example and be a strong advocate for the HERBL mission and core values.
- Monitor market conditions and competition by gathering current information on pricing, products and services.
- Develop and maintain meaningful relationships with current and new customers and brands.
- Cultivate a strong customer service focus within the assigned team
- Identify and build a pipeline of potential new customers, initiate and manage prospects through the sales pipeline and lead the team to close these opportunities
- Monitor sales team performance and provides timely, meaningful and useful feedback
Work Environment
- Maintain flexible hours/schedule
- Ability to work in fast paced startup environment.
- Participate in evening and weekend promotions & trade shows and assist with special events as needed.
- This role requires significant and consistent fieldwork with Account Managers.
*
Travel and Transportation*
- This position requires up to 80% travel and can include overnight travel.
- Travel within your geographic region (must have car, insurance, ability to travel).
Education and Experience
- Bachelor’s degree in business, marketing, or related field preferred
- Minimum of 5 years of prior sales experience
- Previous experience with leading a team of sales professionals
- Proficiency in selling cannabis products or like field
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The AR Customer Service Specialist facilitates the timely payment of funds from HERBL's customers by building relationships with our customers. HERBL's AR Specialists deliver excellent customer service, always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
This is a full-time position Monday through Friday with occasional overtime.
Essential Functions
- Contact customers regarding overdue accounts and determine resolutions for non-payment.
- Applies customer payments in system.
- Research and solve payment discrepancies.
- Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.
- Track payment commitments and set up payment schedules.
- Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
- Escalate accounts to A/R Management and Sales as appropriate.
- Issue dunning letters to overdue accounts as appropriate.
- Recommend when accounts should be shifted to a collection agency.
- Maintain accurate records and notes about the customer payment status.
- Makes adjustments to open items as needed.
- Prepare weekly reports for management and sales.
Work Environment and Physical Demands
This position spends the majority of working hours in an office setting, either working independently or
meeting with team members. This position requires the ability to occasionally lift office products and
supplies, up to 20 pounds.
*
Required Education and Experience*
3-5 years of customer service and collection experience or other related business experience.
Call Center/Administrative Assistant experience preferred.
Strong Microsoft Office skills including Excel, Outlook and Word
Experience with SAP Business One a plus
*
HERBL is an equal opportunity employer.*
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
If you require reasonable accommodation to complete this application, our Human Resources team is available to help! Contact [email protected] for a private request for accommodation.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The AR Customer Service Specialist facilitates the timely payment of funds from HERBL's customers by building relationships with our customers. HERBL's AR Specialists deliver excellent customer service, always approaching communications with courtesy and respect. This role works closely with the sales and delivery drivers to ensure the efficient flow of goods and payments.
This is a full-time position Monday through Friday with occasional overtime.
Essential Functions
- Contact customers regarding overdue accounts and determine resolutions for non-payment.
- Applies customer payments in system.
- Research and solve payment discrepancies.
- Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.
- Track payment commitments and set up payment schedules.
- Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
- Escalate accounts to A/R Management and Sales as appropriate.
- Issue dunning letters to overdue accounts as appropriate.
- Recommend when accounts should be shifted to a collection agency.
- Maintain accurate records and notes about the customer payment status.
- Makes adjustments to open items as needed.
- Prepare weekly reports for management and sales.
Work Environment and Physical Demands
This position spends the majority of working hours in an office setting, either working independently or
meeting with team members. This position requires the ability to occasionally lift office products and
supplies, up to 20 pounds.
Required Education and Experience
3-5 years of customer service and collection experience or other related business experience.
Call Center/Administrative Assistant experience preferred.
Strong Microsoft Office skills including Excel, Outlook and Word
Experience with SAP Business One a plus
HERBL is an equal opportunity employer.
We welcome and encourage people of all types of backgrounds and identities to apply for our positions. We will consider all qualified candidates without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic that makes you unique. This policy applies to all stages of employment.
If you require reasonable accommodation to complete this application, our Human Resources team is available to help! Contact [email protected] for a private request for accommodation.
All offers for employment at HERBL are conditional upon successfully completing a criminal background check. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
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SUMMARY*
The Inventory (Supply/Demand) Planner is responsible for the strategic planning of inventory to drive sales, manage inventory turn, and deliver profit objectives for HERBL and our brand partners. Inventory (Supply/Demand) planners are innovators, optimizers and problem solvers who are constantly seeking opportunities to improve how we operate. You will collaborate with other business functions to support product and inventory strategies intended to meet our customer's needs.
*** This is a remote position for CA candidates. ***
ESSENTIAL FUNCTIONS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage and maintain rolling financial and inventory forecasts in collaboration with the HERBL sales team and our brand partners to ensure optimal inventory turns while maintaining in-stocks
- Assess and evaluate risks and opportunities in a high-growth environment
- Supply business analysis and actionable recommendations to our brand partners to help them address business needs
- Recap and analyze sales results and inventory position on a weekly, monthly and quarterly basis
- Forecast receipt flow to ensure optimal inventory levels that balance liability and opportunity
- Assess and evaluate risks and opportunities in a high-growth environment
- Perform ad-hoc analysis as needed to identify risks and opportunities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
COMPETENCIES
- You are highly proficient in Microsoft Office, with advanced Excel skills (v-lookups and pivot tables minimum requirement)
- You have demand forecasting and supply planning experience
- You have strong analytical skills, with the ability to interpret meaningful trends from quantitative and qualitative sources
- You have experience in tops-down, bottoms-up planning
- You have a solid understanding of retail math and inventory planning concepts
- You are comfortable and confident making decisions and recommendations grounded in data
- You thrive in a fast-paced environment that embraces change
- You have a bias towards action, results-focused and detail-oriented
- You have strong planning and organizational skills
- You possess excellent verbal and written communication skills
- You are intellectually curious and want to be a part of something great
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s degree a plus but not required
- 1-4 years related experience
- Must be at least 21 years of age
WORK ENVIRONMENT
- Remote with preference to CA candidates.
- Onsite office options to available in Goleta, Santa Ana or Santa Rosa, CA facilities.
- Occasional evening and weekend work may be required as job duties demand.
Compensation & Health Benefits
- Health Insurance:
- FSA & HSA with high deductible plan
- Vision & Dental
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- Critical Illness: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
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SUMMARY*
This position will be responsible for general ledger reconciliations, state cannabis related tax reporting, cross departmental projects, and other various Accounting related tasks.
ESSENTIAL FUNCTIONS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for monthly reports and the reconciliation of assigned general ledger accounts including researching and following up on discrepancies including revenue accounting.
- Auditing and reconciliation of AP, AR and GL activity to align with fiscal budget
- Accounts receivable process for subsidiary including managing company billing software and review of client billing process for accuracy.
- Collaborate with sales & client services to ensure accurate billing, investigate issues and make adjustments as needed.
- Bank and cash reconciliations
- Create and review journal entries for a variety of accounting tasks.
- Maintain and create various schedules e.g. Prepaid Amortization, Fixed Assets/Depreciation, Notes Payable, Accrued Liabilities, Tax Schedules, Rent Schedules
- Work with Accounting Manager to track various department KPIs
COMPETENCIES
- General knowledge of US GAAP, Accounting best practices, and financial statements.
- Must be familiar working in a high-volume transaction intensive environment
- Ability to take raw data and convert it into accurate reports for internal and external parties.
- Proven problem-solving skills with a proactive attitude to own a task until completion.
- Ability to prioritize multiple projects and meet deadlines.
- Ability to work in a fast pace/fast growing environment.
- Motivated self-starter who takes pride in getting goals accomplished.
- Must be able to communicate efficiently, effectively, and professionally with both internal and external parties.
- Ability to maintain confidentiality
WORK ENVIRONMENT & PHYSICAL DEMANDS
- The duties of this position require the employee to sit and stand for extended periods of time. The position requires the employee to be able to look at and operate a computer for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.
- Expected hours of work. – Minimum 40 hours per week M-F
REQUIRED EDUCATION AND EXPERIENCE
- 4-5 Years of experience
- Minimum Associates Degree required. A combination of school and work experience will be considered.
- Proficient in Microsoft Suite and ERP accounting software systems.
- Experience and understanding of Accounts Payable processes
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
The ideal candidate for the HERBL Loss Prevention Specialist position has a natural ability to communicate easily with customers, employees, and partners. This is a great opportunity to join HERBL, and to be focused on securing HERBL’s properties, people, and partners while delivering exceptional customer service and security to all.
Loss Prevention staff serve as Security Ambassadors for HERBL and as such, they must portray a highly professional demeanor, demonstrate excellent judgement, and deliver best in class support.
You will be responsible for handling emergencies; monitoring safety and security of the HERBL campus; generating reports; reviewing video; answering digital intercom; detecting internal and external theft, conducting audits, fielding phone calls and a variety of other Security and Investigation tasks. As such, any candidate must have operator level proficiency with access control, alarm, Ops Center, and CCTV systems. Operators must be able to communicate clearly in both written and spoken English. Working knowledge of Microsoft Excel, Microsoft Word.
ESSENTIAL FUNCTIONS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage all access control requests to include activation and deactivation of profiles, issuing parking passes and temp visitor access
- Monitor building/fire alarms and panic alarm activation to ensure proper response and/or dispatching along with Police liaison
- Monitor physical security systems and respond/coordinate response to safety and security issues on campus and for drivers on delivery routes
- Facilitate and coordinate information exchange during all emergencies or vehicle accidents working closely with the routing and dispatch team members
- Perform various administrative tasks as assigned or directed; to include assisting with security projects, assign access control badges, in person calls for service, and other security activities.
- Assist in internal/external investigations
- Conduct regular Loss Prevention safety and security audits for compliance and visibility related to potentially critical incidents, preventative standards, and programs.
- Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary.
- Train HERBL employees on best security practices.
- Perform other duties as assigned.
*
COMPETENCIES*
- Business Acumen:
- Demonstrates a knowledge of business principles, the general LP industry, risk trends, and operational systems/reports to perform all aspects of the job. Constantly monitors to identify new trends, problems, or competition that could affect the overall organization. Stays on top of the changing needs and demands. Understands the organization’s distinctive competence and character.
- Drive Results:
- Is self-directed and takes action to achieve goals. Acts appropriately and in a timely manner. Attains clear, concrete, and measurable outcomes to drive toward excellence. Defines appropriate solutions for issues and determines beginning-to-end courses of action.
- Leadership:
- Sets clear goals and provides direction and guidance to others. Has a point of view. Raises and confronts issues that block the achievement of individual and/or team objectives. Uses influencing skills to lead from a distance and accomplish goals. Takes personal responsibility for actions, including self-development.
- Planning & Organizing:
- Accurately scopes out the length and duration of projects and tasks, lining up the necessary resources in advance. Establishes priorities between competing demands and sets realistic goals for his/her work. Anticipates roadblocks and develops alternative programs. Effectively manages time to ensure achievement of deadlines and goals.
- Communication:
- Communicates clearly and consistently providing appropriate direction. Shares timely updates and information with relevant partners. Practices and solicits direct, open, and honest communication. Articulates and presents ideas and concepts to appropriately inform and persuade others. Ensures completeness and accuracy of all written and verbal communication
WORK ENVIRONMENT & PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required communicate effectively with a variety of audiences. This role requires the employee to sit at a security desk using a computer and monitors for very long periods. This position is primarily performed in an onsite professional office environment and must occasionally move equipment or supplies up to 20 lbs. Shift hours fluctuating during business hours usually occurring Monday through Friday with occasional Saturdays.
REQUIRED EDUCATION AND EXPERIENCE
- At least (2) years of Loss Prevention experience, experience in Distribution Center and Warehouse Loss Prevention environments preferred.
- At least one (1) year experience working with security access control systems, SOC or GSOC postings a plus.
- Demonstrated aptitude of Windows, MS Office, and/or similar basic software.
- Experience managing EHS elements and audits, including maintaining MSDS Sheets, BBP Kits, and AED checks.
- Familiarity with access control and alarm monitoring systems and panels.
- Knowledge of physical security, building, and fire equipment/monitoring systems.
- Ability to provide clear and concise information to a variety of constituents using multiple electronic systems.
- Excellent verbal and written communication skills.
- Work well under pressure, ability to multi-task and adapt to changing conditions, urgent matters, and emergencies.
- Work independently with minimal supervision and as part of a team to accomplish an objective.
- Intermediate communications experience on IP Telephone systems with customers.
- Must be able to cooperate and work independently with and/or part of a team with fellow employees, customers, and guests.
- Must be able to make decisions in the moment with little to no supervision.
- Cannabis Security/LP experience a plus
- High-value asset Security/LP experience preferred.
Benefits
- Health Insurance
- FSA & HSA with high deductible plan
- Vision & Dental
- EAP: free to employees and their household
- Basic Life: $25,000 for all employees
- AD+D: 100% covered by HERBL
- 401K: eligible after 90 days.
PTO: Vacation Time + Sick Time + Paid Holidays
- Vacation: Year 1: 8 days, Years 2-3: 11 days, Years 4+: 15 days
- Sick Pay: 5 days
- Holidays: 10 paid days include:
- (5) New Years Day, Memorial Day, Labor Day, Thanksgiving, Christmas.
- (1) Your birthday!
- (4) Floating holidays
- In 2021 Floating Holidays were expanded to recognize multiple groups within HERBL. Through these floating holidays, we will: Celebrate the proud history of Hispanic culture in California. Promote the history of Black & LGBTQIA+ people through Juneteenth and Pride Month. Recognize the patriotism of Independence Day. Honor the sacrifices of those that served in the Armed Forces for Veteran's Day.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
*SUMMARY*The Inventory Planning organization is responsible for the strategic planning of inventory to drive sales, manage inventory turn, and deliver profit objectives for HERBL and our brand partners. Inventory planners are innovators, optimizers and problem solvers who are constantly seeking opportunities to improve how we operate. You will collaborate with other business functions to support a product and inventory strategy intended to meet our customer's needs.
Roles and Responsibilities
- Manage and maintain rolling operating financial forecast in collaboration with the HERBL sales team and our brand partners to ensure optimal inventory turns while maintaining in-stocks
- Assess and evaluate risks and opportunities in a high-growth environment
- Supply business analysis and actionable recommendations to our brand partners to help them address business needs
- Recap and analyze sales results and inventories on a weekly, monthly, and quarterly basis
- Forecast receipt flow to ensure optimal inventory levels that balance liability and opportunity
- Perform ad-hoc analysis as needed to identify risks and opportunities
Competencies
- You are highly proficient in Microsoft Office, with advanced Excel skills
- You have strong planning and organizational skills
- You have experience with JDA/Blue Yonder demand forecasting fulfillment
- You have experience in tops-down, bottoms-up planning
- You are comfortable and confident making decisions and recommendations grounded in data
- You thrive in a fast-paced environment that embraces change
- You have a bias towards action, results-focused and detail-oriented
- You possess excellent verbal and written communication skills
- You have a solid understanding of retail math
- You are intellectually curious
Required Education & Experience
- Bachelor’s degree a plus but not required
- 1-4 years related experience
Work Environment
- Position will be based in Santa Rosa with potential for 1-2 WFH days.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
*Summary*Primary responsibilities include the development and maintenance of data models, analytic reports, and dashboards to support the needs of a fast-moving organization. The ideal candidate will possess strong communication and technical skills with strong knowledge of SQL, business intelligence tools (Tableau, Power BI), visual design best practices, and experience supporting finance, sales, and/or supply chain organizations.
Responsibilities
- Understand the database structures and their business meaning in use by the organization
- Partner with organizations within the business to understand and support their analytic and data needs.
- Develop and maintain dashboards in Tableau.
- Develop and maintain data models for business reporting.
- Develop test plans and scripts maintain reporting accuracy.
- Produce analysis of business data to support various business needs and discovery.
- Produce documentation for all work products.
- Support the improvement and participation of department development operations best practices.
- Follow change control and change management policies and procedures
- Work with executives and other business leaders to identify opportunities for improvement
Education/Experience
- Bachelor’s Degree or equivalent in Computer Science, Information Systems or related field or 3 years of relevant experience.
- Experience with producing reports and dashboards using tools such as Tableau, Excel, SQL Server, Power BI.
- Experience using data in both structured and unstructured formats.
- SQL experience.
- Ability to work well in distributed teams with excellent communication skills to ensure their tasks and ideas are effectively understood. This includes but is not limited to proactively providing status updates, identifying areas and opportunities for improvement, and escalation of problems and issues to managers.
- Excellent Communication Skills with very high degree of verbal and written proficiency both technical and operational, professional attitude in all interactions
- Working knowledge of object-oriented programming languages such as Python or C# is a plus.
- Working knowledge of data orchestration tools such as Fivetran, Airflow, DBT is a plus.
- Outgoing, action-oriented self-starter who enjoys fast paced dynamic environments who works well individually and in a team.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SummaryThis position is responsible for providing excellent sales support to HERBL Account Managers. Assist account managers with new orders, advise status of orders, furnish information to support sales execution. Resolve customer credits communicating to account manager and/or customer.
Duties & Responsibilities
- Communicate delivery schedule changes and logistic information.
- Courteously and promptly resolve all customer questions and issues and properly refer them to appropriate person.
- Utilize Customer Care Relationship Manager Software (CRM), provides support with other data tracking tools and other tasks as need be.
- Coordinate delivery of swag, marketing materials and other needed tools to salesforce.
- Assume the responsibility for the accurate entry of customer orders received by phone, fax, email, and electronically.
- Communicate all order details to account manager and or customer.
- Maintain customer account information on CRM.
- Field inbound calls from existing customers, account managers and new customer leads.
- Coordinate with transportation, warehouse, accounting, and sales as issues arise.
- Safeguard confidential information and only use it or disclose it as expressly authorized or specifically required in the course of performing job duties.
Education & Experience
- High School Education Diploma required, collegiate experience/credits a plus
- 1-2 years customer service experience or other related business experience
- Call Center experience preferred
- Proficient in Microsoft Applications including Excel, Word & Outlook
- Strong working knowledge of California cannabis market
- Salesforce experience a plus
- Ability to work in a fast-paced start up environment
- Excellent verbal and written communication skills
- Ability to multitask and work on deadline
- Strong organizational skills
- Attention to detail
- Ability to work independently as well as part of a team
- Pleasant phone demeanor
- Ability to type 40+ wpm and baseline ability to 10-key by touch
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Job Type: Full-time
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Warehouse Associate is an entry level, hourly merchandise handling position within the HERBL warehouse. Our Warehouse Associates are responsible for completing assigned tasks related to good receipts and order fulfillment under the supervision of a team lead or supervisor. Warehouse Associates are assigned to a specific schedule but may be asked to cover additional shifts as needed .
GENERAL DUTIES
Perform order fulfillment duties: picking, staging, checking, wrapping, labeling, replenishing
Operate fork lift, Wave and other materials handling equipment to pick, store and stage material.
Load/unload vehicles
Review paperwork and counts to ensure accuracy
Perform other tasks assigned to support and improve the overall operations
Perform required pre-inspections of all equipment on a daily basis and complete required reports.
Report hours of service accurately.
Maintain constructive working relationships
Attend and participate in safety and team meetings
Maintain and protect all company property entrusted to you in excellent condition.
Perform duties and tasks in a manner consistent with HERBL culture
Understand, observe, and maintain all METRC procedures.
COMPETENCIES
- Knowledge of safe operational processes
- Microsoft Excel, SAP Business 1 Savvy, and JDA WMS
- Problem Solving / Analysis
- Decision Making
- Communication Proficiency
- Team Oriented
WORK ENVIRONMENT AND PHYSICAL DEMANDS
-
Available to work 50+ hours per week - This is a full-time position. Warehouse operates 7 days per week. Shift work is required to support operations Days and hours of work are assigned. Shifts may be 4 X 10 or 5 X 8. Occasional evening and weekend work may be required as job duties demand
- Must be able to lift inventory up to 20 lb. in retail/warehouse space
REQUIRED EDUCATION AND EXPERIENCE
- Must be at least 21 years of age
- 1-2 years prior warehouse operations or similar experience
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY: The Executive Assistant provides executive support reporting directly to the CEO. The EA serves as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and serves as a liaison to the Board Members and Executive Team. The EA also organizes and coordinates executive outreach and external relations efforts and oversees special projects.
Roles and Responsibilities
- Completes a variety of administrative tasks for the CEO and Executive Team including:
- Managing an extremely active email and calendar of appointments
- Composing and preparing correspondence that is sometimes highly sensitive
- Arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings
- Plans, coordinates, and ensures the CEO's schedule is followed and respected.
- Communicates directly, and on behalf of CEO, with Board Members, Investors, Brands, and others, on matters related to CEO's programmatic initiatives.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
- Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Assists in coordinating Leadership Team meetings, online (Zoom, Teams, Conference) or in-person.
- Prepares meeting slides and/or agenda in advance.
- Coordinate location and meals prior to in-person meetings.
- Accommodates Leadership Team with travel and lodging arrangements as needed.
Board Support
- Serves as the CEO's administrative liaison to Board Members.
- Participates as an adjunct member of the Board to include assisting in scheduling meetings and attending all meetings.
- Takes Minutes during Board Meetings.
- Maintains discretion and confidentiality in relationships with all board members.
Skills/Qualifications
- Excellent MS Office knowledge
- Strong organizational and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Expert level written and verbal communication skills.
- Demonstrates proactive approaches to problem-solving with strong decision-making capability.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment.
Education /Experience Requirements
- 3-5 years’ experience as an Executive Assistant, Personal Assistant, or similar role
- Experience in managing public company affairs and requirements a must
- Bachelor's degree or equivalent work experience.
- PA diploma or certification is a plus
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY:
The New Account Specialist is a key position representing HERBL Solutions by interfacing with new retailers throughout the California cannabis community to curate and generate new sales in our marketplace. This person reports to the Director of Business Development, and acts as a representative to HERBL to new license holder using the cannabis network, BCC resources, and others to identify new partnerships. This individual contributor also analyzes market data and identifies market trends to drive a high-quality portfolio of brands. The New Account Specialist ideally has experience in retail, sales, distribution, project management/data analytics background, and strong connections with industry suppliers and retailers.
Essential Functions:
-
Assist in identifying new customer opportunities throughout California.
- Utilize media and other resources to assist in business development, public relations, and new lead generations.
- Business development & relationship management to ensure successful partner openings.
- Maintaining healthy and effective communication with store owners/buyers.
- Identifying opportunities within the store for both brand success and store success.
-
Focusing on tools that distributors can further provide to stores to ensure profitability and efficiency.
- Market research to identify how brands and product categories are performing in California.
- Identifies upcoming brands/categories, and holes in our assortment.
- Project management of on-boarding partnerships including:
- o New account set-up.
- o Finance set-up for retailers with distributors (payment terms, forms of payment)
- o Assortment planning.
-
o Logistical planning for first/on-going deliveries.
- Provide industry and project specific knowledge, insights, and credibility to partners.
- Remain up to date on current events in the California cannabis industry.
-
Provide research for thought leadership, press releases, website content and other Native Cannabis Holdings communications as to how retailers are performing.
- COMPETENCIES:
- Contribute to multiple projects and teams and adhere to deadlines.
- Demonstrate accuracy, thoroughness, and strong attention to detail.
-
Identify and resolve problems in a timely manner and respond promptly to business partner needs.
- Write clearly and informatively and tailor writing style to context and client needs.
- Responds promptly to business partner needs, responds to requests for service and assistance.
- Present information and deliverables to a range of audiences.
-
Highly organized.
- Strong communication skills.
Qualifications & Skills:
- Extensive knowledge of Retail Operations.
- Extensive understanding of Distribution Operations.
- Microsoft Excel, Project management software skills.
- Data analytics background.
- Relationships with suppliers or retailers in the industry.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
The Raw Garden Portfolio Manager position is responsible for actively calling on current and new customers within the assigned territory. This position involves in-person visits to CA state licensed retailers and introducing them to HERBL Distribution Solutions and the benefits we can offer them. The Portfolio Manager should have a minimum of 3 years of relevant cannabis sales experience and have a thorough understanding of the cannabis industry and community. The ideal Portfolio Manager candidate will be comfortable in a fluid, dynamic startup environment, passionate about the cannabis industry and will bring an energetic, fun and creative approach to their work.
Essential Functions
- Set up meetings with retailer purchasing managers via cold-calling, text and email
- Navigate weekly sales reports and survey brand performance within the territory
- Work in conjunction with general sales team to drive brand messaging, sales initiatives and new product launches
- Curate an up-to-date route list with essential account information to use as the basis for weekly pre-plans
- Visit retailers on a daily basis to understand customer needs and desires, and make sales presentations
- Use a customer-focused, consultative sales process to educate prospects on what products will best fit their needs
- Collaborate with our support team to ensure a seamless onboarding experience for new retailers.
- Facilitate on-site patient appreciation days, Bud Tender education events and other promotional events on a regular basis
- Respond to phone and email inquiries in a timely, efficient and professional manner
- Maintain expert-level knowledge on our full product catalog as well as the latest trends in the cannabis industry
- Work with the marketing team to develop new sales material and refine company messaging
- Relay feedback from customers to the marketing, customer support, procurement, and logistics teams on a regular basis.
- Spend majority of time in the field visiting retailers
- Maintain customer relationship database and ensure that all information is up-to-date and accurate
Skills & Experience
- Minimum 3 years of relevant field sales experience in the cannabis industry required
- Personal list of cannabis industry contacts a plus
- Proven track record of developing and executing a sales plan, building new business, and meeting/exceeding sales quotas
- Excellent verbal and written communication, presentation, negotiation, and interpersonal skills
- Proven ability to work effectively in a team environment
- Proficient technical skills including use of MS Office, Google Drive, and CRM software
- High school diploma or equivalent required; bachelor’s degree a plus
- Must be at least 21 years of age
- Must have a valid California driver’s license, a reliable vehicle, insurance, and a clean driving record
- Must pass background check
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
This role will be essential in the future growth of HERBL Solutions. This individual will be responsible for the accurate and timely processing of Accounts Payable for both inventory related transactions and operating expenses. This position is the face of HERBL to our valued suppliers and is required to maintain the spirit of partnership in its interactions and dealings with suppliers.
ESSENTIAL FUNCTIONS
- Full cycle processing of inventory related and operating expense accounts payables for payment
- Ensure timely and accurate payment of vendor invoices
- 3-way matching of inventory purchases in Accounting ERP system
- Vetting of operating invoices for proper coding that aligns with the operating budget
- Distribution of operating expense invoices to department managers for payment approval
- Accurate and detail focused entering of invoices and data into Accounting ERP system
- Reconcile vendor statements monthly and research any outstanding items
- Researching and resolving of AP discrepancies in a timely fashion
-
Escalation of AP and compliance issues to management
- Manage vendor documentation processing, storage, and invoicing support
- Support check runs and electronic payments
- Interface across departments to resolve supplier issues
- Solve and respond timely to vendor inquiries
-
Support month-end and year end closing processes
- Team player ready to support various projects in the Accounting department
- Assist the Accounting staff on audit preparation and audit requests
- Perform occasional ad-hoc accounting tasks as requested
COMPETENCIES
- High standards of accuracy and precision; highly organized.
- Strong communication both written and verbal, customer service and interpersonal skills
- Self-motivated, ability to work independently and prioritize tasks
-
Comfortable working in a high-volume transaction intensive environment
- Learns and adapts quickly in fast paced growing environments
REQUIRED EDUCATION & EXPERIENCE
-
Associates Degree in Accounting, Business, Finance, or Economics or like experience
- Knowledge of basic accounting principles and best practices
- 2-4 years of experience in an Accounts Payable Role or applicable experience
- Proficient in Microsoft Suite (particularly Excel) and ERP accounting software systems
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job Type
Full-time
Full Job Description
HERBL is California’s largest cannabis distributor and supply chain solutions company servicing more than 850 storefront and non-storefront retail licensees. Founded in 2016, HERBL’s team is composed of distribution and retail experts with extensive experience in large-scale global supply chains. HERBL brings the state's leading cannabis retailers and top brands together through world-class technology, unparalleled service, and high-security, state-of-the-art facilities, and trucks. Exclusive brand partners include the leaders in flower, vapes, edibles, topicals, pre-rolls, and concentrate. To learn more, visit www.HERBL.com.
SUMMARY
This position is responsible for maintaining customer relationships, working closely with sales and delivery drivers. The Accounts Receivable - Customer Service Representative is accountable for collecting due and overdue funds from customers. Collections methods utilized include phone, email and letters.
ESSENTIAL FUNCTIONS
- Applies customer payments in system.
- Research and solve payment discrepancies.
-
Work with delivery and scheduling team to ensure customers that are being delivered to are current and have correct payment instructions.
- Track payment commitments and set up payment schedules.
- Review system generated past due and credit order holds; release orders or work with customer and sales to resolve issue for order release.
-
Escalate accounts to A/R Management and Sales as appropriate.
- Issue dunning letters to overdue accounts as appropriate.
- Recommend when accounts should be shifted to a collection agency.
- Maintain accurate records and notes about the customer payment status.
- Makes adjustments to open items as needed.
- Prepare weekly reports for management and sales.
- Contact customers regarding overdue accounts and determine resolutions for non-payment.
REQUIRED EDUCATION AND EXPERIENCE
- High School Education, GED, or equivalent.
- 3-5 years customer service experience or other related business experience.
- Strong Microsoft Office skills including Excel, Outlook and Word
- Experience with SAP Business One a plus
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Summary
Primary responsibilities include the development and maintenance of data models, analytic reports, and dashboards to support the needs of a fast-moving organization. The ideal candidate will possess strong communication and technical skills with strong knowledge of SQL, business intelligence tools (Tableau, Power BI), visual design best practices, and experience supporting finance, sales, and/or supply chain organizations.
Responsibilities
- Understand the database structures and their business meaning in use by the organization
- Partner with organizations within the business to understand and support their analytic and data needs.
- Develop and maintain dashboards in Tableau.
- Develop and maintain data models for business reporting.
- Develop test plans and scripts maintain reporting accuracy.
- Produce analysis of business data to support various business needs and discovery.
- Produce documentation for all work products.
- Support the improvement and participation of department development operations best practices.
- Follow change control and change management policies and procedures
- Work with executives and other business leaders to identify opportunities for improvement
Education/Experience
- Bachelor’s Degree or equivalent in Computer Science, Information Systems or related field or 3 years of relevant experience.
- Experience with producing reports and dashboards using tools such as Tableau, Excel, SQL Server, Power BI.
- Experience using data in both structured and unstructured formats.
- SQL experience.
-
Ability to work well in distributed teams with excellent communication skills to ensure their tasks and ideas are effectively understood. This includes but is not limited to proactively providing status updates, identifying areas and opportunities for improvement, and escalation of problems and issues to managers.
- Excellent Communication Skills with very high degree of verbal and written proficiency both technical and operational, professional attitude in all interactions
- Working knowledge of object-oriented programming languages such as Python or C# is a plus.
- Working knowledge of data orchestration tools such as Fivetran, Airflow, DBT is a plus.
- Outgoing, action-oriented self-starter who enjoys fast paced dynamic environments who works well individually and in a team.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
SUMMARY
The warehouse clerical associate provides operational support to the receiving and shipping processes to ensure that records are produced and maintained in an efficient and timely fashion. This job is performed in a warehouse setting.
ESSENTIAL FUNCTIONS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Data entry of daily shipping and receiving information.
- Maintain all necessary files and documentation related to shipping and researches and resolves all shipping problems
- Preparation and double checking of manifests for outbound shipments. Inspects merchandise to include checking for shortages and rejecting damaged goods.
- Accurately and in a very organized fashion file and maintain files of shipping and receiving activity.
- Adjust manifests to maintain clean chain of custody reporting
- Prepare documents for inbound product.
- Communicates shortages of merchandise through proper channels to ensure accurate billing.
- Ability to work as a backup in either our shipping or receiving departments with proper forklifts certification and lifting regularly.
- Additional duties as assigned for the smooth operation of our shipping and receiving teams.
- Prepares product for shipment to include packaging for safe shipping, plus labeling and marking.
- Practices and adheres to established safety rules and policies, as well as, established housekeeping standards. Performs equipment safety review. Reports any violations or hazards to management immediately.
- Maintain Unit of Measure and pack factor data in JDA
- Works with warehouse staff and uses approved inventory control practices to ensure inventory system accuracy.
- Other duties and responsibilities as assigned.
COMPETENCIES
- Excellent computer skills, proficiency in Microsoft Suite, and JDA a plus
- Good communication and interpersonal skills
- Attention to detail; accurate and thorough
- Ability to work quickly and efficiently
- Proficient math skills in unit of measurement and multiplication, division, addition, subtraction
WORK ENVIRONMENT & PHYSICAL DEMANDS
- Work is performed in a climate controlled warehouse. Employee may be exposed to cold, heat, damp, or humid conditions. Will work around moving machinery, such as forklifts and pallet jacks. Will be exposed to exhaust fumes and paper dust. Noise level in work environment often loud.
REQUIRED EDUCATION AND EXPERIENCE
- High school diploma or equivalent education and related experience
- One to two years previous warehouse experience in distribution environment preferred
- Experience operating distribution warehouse material handling equipment
- Experience working in an electronic/computer work environment
EXPECTED HOURS OF WORK
- 40 hours per week.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
General Summary
Primary responsibilities include the development and maintenance of data models, analytic reports, and dashboards to support the needs of a fast-moving organization. The ideal candidate will possess strong communication and technical skills with strong knowledge of SQL, business intelligence tools (Tableau, Power BI), visual design best practices, and experience supporting finance, sales, and/or supply chain organizations.
Primary Responsibilities
- Understand the database structures and their business meaning in use by the organization
- Partner with organizations within the business to understand and support their analytic and data needs.
- Develop and maintain dashboards in Tableau.
- Develop and maintain data models for business reporting.
- Develop test plans and scripts maintain reporting accuracy.
- Produce analysis of business data to support various business needs and discovery.
- Produce documentation for all work products.
- Support the improvement and participation of department development operations best practices.
- Follow change control and change management policies and procedures
- Work with executives and other business leaders to identify opportunities for improvement
Education/Experience
- Bachelor’s Degree or equivalent in Computer Science, Information Systems or related field or 3 years of relevant experience.
- Experience with producing reports and dashboards using tools such as Tableau, Excel, SQL Server, Power BI.
- Experience using data in both structured and unstructured formats.
- SQL experience.
- Ability to work well in distributed teams with excellent communication skills to ensure their tasks and ideas are effectively understood. This includes but is not limited to proactively providing status updates, identifying areas and opportunities for improvement, and escalation of problems and issues to managers.
- Excellent Communication Skills with very high degree of verbal and written proficiency both technical and operational, professional attitude in all interactions
- Working knowledge of object-oriented programming languages such as Python or C# is a plus.
- Working knowledge of data orchestration tools such as Fivetran, Airflow, DBT is a plus.
- Outgoing, action-oriented self-starter who enjoys fast paced dynamic environments who works well individually and in a team.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
SUMMARY:
The HERBL Help Manager leads the team that is responsible for providing customer service and exception resolution in the order to delivery process and driving the development and execution of customer support technology solutions. He or she drives the process of identifying and responding to exceptions, including assigning, tracking, and closing of tickets as well as the analysis of customer care data to identify trends, gaps and opportunities. He or she is a key influencer of the development cross functional processes and continuous improvement efforts to reduce customer complaints and service exceptions. The HERBL Help Manager leads the team supporting HERBL and external Sales Reps to complete timely order placement for new and existing customers. Key performance metrics for this leader include customer service scores and perfect order (on time and accurate order to delivery).
ESSENTIAL FUNCTIONS:
- Manage, and develop the team of Order Support and Customer Care reps, ensuring we are properly staffed with appropriate training and capability to quickly and professionally resolve customer service issues.
- Monitor call center activities to obtain data on customer complaints, exception resolution, root cause, communication channels and opportunities to improve HERBL Service offerings
- Track orders from external site to HERBL systems and ensure exceptions are resolved quickly.
- Work closely with Routing and Scheduling, Warehouse Operations Brand Solutions, Sales and Finance to assign and close service resolution tasks. Partner cross functionally to take care of customer needs proactively and responsively.
- Act as Business Lead for requirements to support technology tools.
- Maintain Training library and manage the training needs of HERBL Help team
- Analyze and monitor customer service data to identify trends and process execution to identify and proactively address continuous improvement opportunities.
- Manage Customer Service Budget
- Manage communication throughout the organization regarding Customer Service.
- Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS
- Hands on experience in Customer Service, Call Center or similar
- Working knowledge of Sales Force and Business Intelligence Tools, i.e., Power BI
- Working knowledge of Order and Delivery processes, including Routing and Warehouse Operations
- Knowledge of general working practices and regulations governing California cannabis industry.
- Demonstrated ability to apply critical thought processes to develop, recommend and implement strategies and programs that address operational and corporate objectives.
- Outstanding written and oral communication skills up and down the organizational hierarchy to include corporate offices.
- Demonstrated ability to resolve conflict effectively and problem solve.
- Ability to maintain a high level of confidentiality.
- Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities.
WORK ENVIRONMENT & PHYSICAL DEMANDS
Some Travel may be required.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 20 pounds at times.
REQUIRED EDUCATION AND EXPERIENCE
Must be at least 21 years of age
3-5 years of experience leading teams and/or projects
High School Diploma or GED (preference given to AA or Higher degree).
AA degree minimum with focus on logistics, operations management, customer service or sales
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
This position is responsible for providing excellent customer care and maintaining strong professional customer relationships via the phone and other media methods.
Set up meetings with retailer purchasing managers via cold-calling, email, and social media outreach
Use a customer-focused, consultative sales process to educate prospects on what products will best fit their needs
Follow-up with prospective accounts via phone, email and SMS to stay top of mind and close new bu siness
Collaborate with our support team to ensure a seamless onboarding experience for new retailers
Facilitate on-site patient appreciation days, budtender education events and other events on a regular basis
Maintain expert-level knowledge on our full product catalog as well as the latest trends in the cannabis industry
Provide seamless customer service throughout the order to delivery process to all customers
- Courteously and promptly resolve all customer questions and issues and properly advise the appropriate personnel
- Utilize Customer Care Relationship Manager Software (CRM), provides support with other data tracking tools and other tasks as need be
Essential Functions & Duties
- Nurture relationships remotely with customers
- Assume the responsibility for the accurate entry of customer orders received by phone, fax, email, and electronically
- Communicate all order details to customer
- Maintain customer account information on CRM
- Field inbound calls from existing customers and new customer leads
- Coordinate with transportation, warehouse, and accounting as issues arise
- Safeguard confidential information and only use it or disclose it as expressly authorized or specifically required in the course of performing job duties
Qualifications and Skills
Education
- High School Education, GED, or equivalent
Experience
- 1-2 years customer service experience or other related business experience
Work Environment
- Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting.
- Noise level in the work environment is frequently loud.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
This position is responsible for providing excellent customer service and maintaining strong professional customer relationships key accounts via the phone and other media methods in a partnership with one of our top tier brands.
Job Duties
- Assume the responsibility for tracking orders for top tier brands throughout its life cycle and fix issues to ensure delivery.
- Field inbound calls from brand representatives and customers about order changes or issues.
- Place outbound calls to brand representatives and customers about order changes or issues.
- Coordinate with transportation, warehouse, accounting, HERBL Help, and sales as issues arise to find solutions.
- Proactively communicate exceptions in delivery or order fulfillment issues to brands, sales reps, and customers as they arise. Look for remedy opportunities to ensure completion of sale.
- Assist with order management and review by designated order cutoff times.
- Create, track, and resolve tickets through SalesForce Service cloud.
Qualifications
- Proficient in Microsoft Applications including Excel, Word & Outlook.
- Salesforce experience a plus.
- SAP Business One experience a plus.
- Knowledge of cannabis a plus.
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
HERBL’s Director of Customer Service Success leads the teams responsible for planning and scheduling customer deliveries, building customer insights, solving service exceptions, and operationalizing customer-serving processes. This is a key role on the Supply Chain Leadership team.
The Director of Customer Service Success is responsible for setting the tone of Customer-first in all operational processes while providing the education and influence to help customers get what they need within the framework of operational efficiency to meet HERBL’s cost and revenue targets and deliver excellent customer survey results.
Key Responsibilities
- Lead and develop team encompassing Customer Operations, Customer Insights, Customer Care (HERBL Help) to meet and exceed business targets by establishing cross functional goals and KPI’s
- Lead the work to build proactive Customer- oriented exception management processes within Customer-facing Operations, including but not limited to resolving cancelled or short orders, rejected orders, open orders held in suspense status for more than 12 hours
- Lead and guide development of Customer profiles and delivery criteria that integrates with operations systems and processes and balances efficient operations with customer differentiating service targets, informs stakeholders and lends itself to proactive exception management.
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Lead and guide continuous improvement of Call Center operations and integration with HERBL functions for tracking and responding to customer exceptions including Credit adjustments, Schedule changes, reships and returns, compliance concerns, etc. Assist with requirements and funding justifications for systems development
- Work in close partnership with heads of Supply Chain functions and other HERBL leaders to promote and prioritize customer-first decisions in the development of cross functional processes Establish and guide processes and methodologies to achieve customer Success goals and maintain efficient operations
- Oversee and track performance reporting related to all aspects of customer facing operations
- Ensure projects are integrated with other business activities, improvement projects, and the business strategy.
- Other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies Required
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Excellent leadership and people development skills
- Executive abilities to manage and move forward multiple work streams against strategic agenda
- Great interpersonal and communication skills. Puts people at ease. Builds trust. Is enthusiastic about finding win-win solutions for customers and across HERBL’s end to end supply chain.
- Expertise in systems and processes governing HERBL supply chain, including Omnitracs, WMS, Purchasing and Inventory
- Skilled at influencing and negotiating
- Disciplined in setting and meeting goals in self-directed schedule and holding teams accountable to meet commitment
- Strong Decision quality
Necessary Qualifications
- Demonstrated ability to run an efficient, high traffic customer service team .
- Prior experience with applying data and technical products to balance workload, make operational and process changes, and increase organizational capacity.
- Ability to weave different functions together to create an end to end customer experience that is a differentiator in the marketplace.
- Demonstrated ability to successfully organize and operate a dynamic business.
- Strong leadership skills, ability to motivate others, resolve conflict, encourage teamwork, and manage employee performance
- Possess a passion for customer service, quality, and people.
- Excellent interpersonal, communication and presentation skills.
- Understanding of basic financial statements (Income, Balance Sheet, Cash Flow.)
- Proficiency with problem analysis and resolution at both strategic and functional level.
- Strong computer skills, including proficiency in Microsoft Excel, Word and PowerPoint, e-marketing skills a plus.
- Ability to prioritize and multi-task in a fast-paced environment.
- Demonstrated ability to resolve conflict effectively and problem solve.
- Ability to maintain a high level of confidentiality.
- Demonstrated ability to work efficiently under conditions of multiple deadlines and changing priorities.
- Bachelor’s degree or equivalent experience in building logistics and customer facing operational teams. Must have demonstrated experience in scaling organizations to meet new customer challenges.
- Must be at least 21 years of age
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The HERBL Area Sales Manager (ASM) is responsible for ensuring that assigned sales and business goals are achieved for a specific geographic area. The ASM will manage the territory by providing support to the local Account Managers in achieving their goals, establishing new business, and developing customer relationships. The Area Sales Manager will help deliver company assigned goals, lead the local sales team and establish and improve customer relationships.
Essential Functions
- This position is directly responsible for leading the Sales team within a specified area.
- Manages, trains, and motivates, sales team to deliver profitable revenue growth targets.
- Establish and develop relationships with the sales and support team ensuring goals and expectations are aligned and met.
- Develops creative sales strategies and sets targets for their team.
- Maintain a deep understanding of customer and brand partner needs, monitoring their preferences and working with the entire HERBL team to deliver unequaled customer service proactively solving any issues.
- Project and forecast monthly revenue for assigned sales territories and track team metrics.
- Lead by example and be a strong advocate for the HERBL mission and core values.
- Monitor market conditions and competition by gathering current information on pricing, products and services.
- Ability to develop and maintain deep relationships with current and new customers and brands.
- Strong customer service focus
- Data-driven, consultative sales approach
- Identify and build a pipeline of potential new customers, initiate and manage prospects through the sales pipeline and lead the team to close these opportunities
- Monitors sales team performance and provides timely, meaningful and useful feedback
- This role requires significant and consistent field work with Account Managers.
WORK ENVIRONMENT & PHYSICAL DEMANDS
- Maintain flexible hours/schedule
- Ability to work in fast paced startup environment.
- Participate in evening and weekend promotions & trade shows and assist with special events as needed.
TRAVEL AND TRANSPORTATION REQUIREMENTS
- This position requires up to 80% travel and can include overnight travel.
- Travel within your geographic region (must have car, insurance, ability to travel).
PREFERRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in business, marketing or related field preferred.
- 5 years of Sales experience
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Previous experience with leading a team of sales professionals.
- Proficiency in selling cannabis products or like field
HERBL is laser-focused on the distribution of naturally derived products, giving all of our attention to supporting brands and retailers in what’s best for their businesses. We believe having company-owned brands inherently creates a conflict of interest, so we have chosen to be a pure play distribution company. By not having company-owned competing brands, you can take comfort in knowing that every action we take is in a brand or retailers best interest.
We care deeply about relationships, integrity, collaboration, and are always committed to doing what is right. We honor this belief when working with our suppliers, our customers, and our team members. The HERBL team is a blend of individuals who have significant experience from many different backgrounds including, but not limited to Supply Chain, Sales, and Operations in high-volume distribution.
Apply for this job with HERBL
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.