Cannabis Ux Researcher Jobs

Dope Labs was founded to give underserved and underrepresented communities a voice in the products, places, and spaces that impact our everyday lives. Dope Labs builds power and self-determination by centering community voice and reimagining design innovation with the world’s most vulnerable populations (BIPOC, Disabled, Rural, LGBQTIA, etc.

Who You Are:

• 6+ years of UX experience - including research and design - with an accompanying portfolio
• Experience with both foundational and evaluative research work
• 5+ years of managing UX teams - local and remote
• Expertise in UX research methodology and setting up processes and operations for UX research
• Familiarity in multiple areas of UX - including interaction design, information architecture, research, design, design systems, and accessibility
• Experience leading and delivering on full lifecycle UX projects from design and research strategy through execution analysis, reporting and presenting to clients
• Able to collaborate flawlessly with multiple teams, including content design, product, engineering, data science, and partner UX teams
• Experience working in large global product organizations as well as collaborating with stakeholders and team members spread across multiple regions and timezones.
• Experience researching consumer web-based products and technologies and methodologies
• Thrives in an environment of ambiguity and creates order out of it
• Experience building products for diverse audiences, including research with people with accessibility needs and BIPOC, LGB QTIA+, Rural, ability diverse, Gen Z, Global Youth
• Passion to improve inclusion and equity throughout the world via the Search platform

Responsibilities:

• Identify unmet user needs in Core areas relating to racial and social equity and advocate for feature development to meet these needs.
• Prioritize and influence product development ideas & improvements (e.g., that make user experience better for groups that are historically underrepresented in the US, or globally).
• Define and measure the success of product inclusion efforts with clients.
• Initiate and execute on high-impact research projects related to racism and inequity by identifying strategic opportunities and obtaining cross-functional buy-in. This includes conducting research with oppressed and marginalized communities/people to learn about their lived experiences and stories, understanding factors of disparity, and related needs and challenges.
• Develop research alliances with clients and leading organizations (e.g., academia, think tanks, NGOs) to ensure that client’s social equity products and initiatives are informed by the latest research evidence.
• Develop new ways to scale UX research across multiple countries, including sharing research methods and best practices to scale research performed by UX, product analysts, and other teams.

Minimum Qualifications

• Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience
• Experience with research design utilizing various methods including but not limited to usability studies, contextual inquiry, and surveys
• Relevant product research experience, either in an end-to-end, usability, or generative setting

Preferred Qualifications

• PhD degree in Critical race theory, women's studies, ethnic studies, Sociology, Anthropology, Cognitive Science, Computer Science, Human-Computer Interaction, Information Sciences, Learning Sciences, Psychology or a related field.
• 6+ years of experience in a senior role leveraging research to drive strategy and great product design. Track record of key contributions to innovative, successful products.
• Experience in survey design and analysis (e.g., Qualtrics). Working knowledge of statistics and experimental design.
• Track record of leading complex research projects from start to finish, while involving multiple stakeholders appropriately at each stage of the life cycle, with demonstrable impact on product vision, strategy, and design.
• Background in critical race theory, women's studies, ethnic studies (e.g., Asian, Black, Latine, etc.), American studies and/or related area of study.

Benefits:

• Starting salary in the range of ~$150,000+
• Yearly bonuses based on individual and company performance
• 401k benefits
• Health Insurance (including dependents)

Dope Labs was founded to give underrepresented and underserved communities a voice in the

spaces, places, and products that impact their everyday lives. At Dope Labs, our mission is to help design products and experiences that are responsive to real community needs and that people love. This means we strive to make our company a great place to work for people from all walks of life.

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• UI: 1 year (Preferred)
• UX: 1 year (Preferred)

Work Location: Remote

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By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Dope Labs
UXR

Job Description

Dope Labs

UXR (Senior Level)

Job Description

Who We Are:

We are a team of diverse insights experts who are passionate about solving UX challenges and creating experiences people love.

About Dope Labs (Digital Organizing Power-Building and Engagement)

Dope Labs is a Black, Indigenous, women-of-color founded organization in Oakland, California.

Our mission is to build power and self-determination with the world's most vulnerable populations through the power of participatory co-design and participatory technologies and methodologies. We’ve worked with indigenous populations in New Zealand, Australia, Asia, and

Africa, low-income and rural communities in North, Central, and South American—with Tech

Titans like Google, YouTube; Health care systems like Blue Cross Blue Shield—and grassroots orgs like Roots, Unity Council, and Stop AAPI Hate. Our work spans the realms of tech design, power building, community engagement, innovation, education, and decolonization. We are at the forefront of addressing racial and social inequality through design thinking by providing people with more authentic culturally and community responsive product and creative place- making experiences--through what we call community-driven co-design. We are a community of creators, technologists, artists, activists, researchers, scientists, and more. Our shared values and beliefs influence the work we do, and the positive impact that we hope to achieve. By centering community voice and the needs of vulnerable populations as essential to next gen UXR, JEDI product design, and Creative place-keeping—Dope labs is reimagining the role that everyday people can and should play in designing spaces, places, products, and technologies that are responsive to real-time community needs. Dope labs is a global design company with the courage to transform human centered design into culturally and community responsive design.

We make positive impact by putting people first and embracing the power of culture and community anywhere in the world.

We offer our clients the following types of work:

• A Justice, Equity, Diversity and Inclusion (JEDI) approach to design

• Culturally and community responsive design

• Participatory technology tools and design methodologies

• Product design ideation, development, and execution

• Cross-channel user engagement strategy, design, and development to include the creation of omnichannel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture,

IoT, video, and beyond

• eCommerce strategy, implementation, and operations

• Agile based, design-thinking, user-centric, empirical projects that accelerate results

Who you are:

As a UX Researcher, you will be responsible for establishing strong consultative relationships with your clients as you lead world-class research projects that address their business needs. The ideal candidate for this role will be an experienced research professional who is proactive, a creative problem solver, and an excellent collaborator and communicator. You’re skilled in many research methods and love to geek out about all things research: learning new tools and techniques, weighing the pros and cons of different methods, improving research processes, and delving deep into research insights.

You have at least 5 years of hands-on experience leading UX research studies and partnering with clients/stakeholders to deliver impactful results, and you want to become a part of a team whose mission is to improve the digital world by creating experiences people love. You thrive in a home-based work environment, and you are comfortable conducting research remotely.

The qualified candidate will be responsible for:

• Partnering with clients to understand business needs and to craft UX research solutions
• Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward
• Developing creative solutions to research challenges, such as providing recommendations to improve internal research processes or establish best practices with our clients

• Contributing and leveraging your research expertise to create research experiences that our clients, participants, and colleagues love, while delivering impactful results
• Leading UX research studies end-to-end, including: o Consulting on research methodology or project scope, as appropriate o Developing moderator guides o Consulting with clients on the development of prototypes for testing o Moderating remote and in-person (when safe) user experience research studies or conducting interviews in field o Analyzing the research findings, delivering insights that address the stated research questions o Crafting recommendations in alignment with research findings for potential next steps in product development o Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations o Collaborating with clients to ensure the report meets their business needs o Presenting to client teams
• Developing area(s) of greater specialization and expertise, such as subject matter expertise in a product space (e.g., AR/VR, Gaming), methodology (e.g., Diary studies,

International Research), or user group (e.g., Gamers, GenZ, Older adults), in alignment with your career interests and Dope Lab’s business goals

• Serving as a mentor and thought partner to UXRs, leveraging your own expertise as an experienced research practitioner and human-centered consultant to help your colleagues grow and develop
• Contributing to Dope Lab’s knowledge library, including contributing to and/or leading internal initiatives and trainings that leverage your experience, passions, and expertise
• Keeping projects on schedule and within scope and budget
• Collaborating with colleagues to solve research challenges

We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.

The qualified candidate will have experience in and meet most of the criteria listed below.

• 5+ years professional experience conducting Qualitative UX Research, preferably in a client-facing environment, or an equivalent of demonstrated research excellence
• Experienced in multiple research methodologies, such as 1:1 usability studies - both in- person and remote, ethnography, contextual interviews, innovation and co-design workshops, journey mapping, eye-tracking, unmoderated usability, focus groups, card sorting, persona development, surveys, site-intercept, and other user testing or market research techniques
• Self-starter and self-motivated, with the ability to work autonomously and lead research projects in a high-volume, client-driven business
• Ability to think strategically and manage competing priorities; skillfully balance client needs with the needs of the business

• Strong critical thinker with demonstrated ability to develop solutions and communicate complex, strategic ideas in a clear, simple manner
• Skilled at establishing trusted relationships over time, such as with external clients, internal stakeholders, and cross-functional teammates
• Highly proactive at addressing client needs, including anticipating possible issues and implementing creative solutions
• Experience leading each step of the research process, including: o Developing and scoping research projects, including recommending methodologies and developing hypotheses o Designing and writing discussion guides, screeners, and test protocols o Conducting research using different tools, such as online/remote usability tools

(e.g., Zoom, WebEx, GoToMeeting, etc.) and collaboration tools (e.g., Mural,

Miro) o Crafting reports (written and slide decks), transforming participant feedback into clear, nuanced, actionable insights o Presenting research findings and recommendations to clients/stakeholders

• Excellent written and verbal communication skills and well-developed interpersonal skills
• Ability to work in a fast-paced deadline-driven environment, pivot quickly based on evolving information, and be an independent problem-solver
• Ability to engage with business and research managers in Fortune 500 companies
• Undergraduate and/or advanced degree – preferably an educational background in

Experimental Psychology, Cognitive Psychology, Human Factors, Human Computer

Interaction, or other related discipline with a solid foundation in research-based design using qualitative methods (or a blend of qualitative and quantitative methods)

This is a full-time position.

No staffing/recruiting agencies please.

Remote candidates are encouraged to apply.

At Dope Labs, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Type: Full-time

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• UI: 1 year (Preferred)
• UX: 1 year (Preferred)

Work Location: Remote

Apply for this job with Dope Labs

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Why Fyllo
The economies of tomorrow are highly regulated today - that's where we come in. Fyllo enables highly regulated companies to conquer compliance at scale, empowering our customers with the confidence to grow boldly. The first vertical we are tackling is cannabis.
As a first mover, our pioneering technology makes compliance at scale possible in the fragmented cannabis industry. Having been founded in 2019, we're currently in Series C and have raised 100 million to date. Moving forward, we see the opportunity to enter many additional verticals that suffer from similar constraints. This is just the beginning! Come join us as we continue to innovate for a better way.

Your Role
The UX Research Lead will be part of the Fyllo UX team. In this role you will be responsible for helping to shape strategic direction through foundational research initiatives and collaboration with Design, Engineering, and Product management. This is a new role within the UX practice and will be the first person primarily focused on research as both a contributor and a leader.
You will become an expert in Fyllo's portfolio of compliance products, working with your product and development peers to rapidly find, articulate and solve real-world customer needs. As the voice of the user, you will bring products to life by enabling human centered innovation and design throughout the product life cycle. As a member of an agile startup, you will need both a passion for research and design excellence and a pragmatic approach to how we get there.
If you're passionate about user research as a basis for informed product development. If you believe it's not about you being right but it being right. That none of us is as smart as all of us. This could be the perfect role for you!
Day to Day

• Work closely with customers, product managers and engineering peers to deliver actionable research agile teams need to inform product and design decisions
• Establishing the UX research strategy across multiple verticals together with your peers from Product Design, Market Research and Product Management and ensure knowledge sharing across the company
• Owning and leading research planning and execution
• Serve as the voice of the user throughout the product development lifecycle, ensuring human centered innovation and problem solving
• Share research findings with stakeholders and cross-functional peers using effective verbal, written, and visual communication skills
• Closely monitoring the impact of the generated insights and constantly evolving our approach to research
• Training peers and developing a shared approach for qualitative and quantitative research encompassing various methodologies like remote user studies, user and stakeholder interviews, and usability testing

Preferred Qualifications

• 10 years of experience as a qualitative researcher and/or other relevant research work (human factors, anthropologist, UX, etc.)
• Bachelor Degree in relevant field of study (human-computer interaction, human factors, behavioral research, or graphic design), or equivalent practical experience
• Expert understanding of UX research tools and methodologies
• Experience leading strategic research efforts and integrating user research into product designs and design practices cross-functionally.
• Ability to choose the best qualitative research methods and frameworks that will be persuasive to a range of senior and executive stakeholders during the product development process.
• Practical experience in executing various qualitative and quantitative research methodologies throughout all stages of the design and development process, from conceptualization to launch
• Excellent written and verbal communication skills
• Passion for simplicity and strong attention to detail
• Agile and SaaS experience a plus
• Experience with Material Design, design system, Design Thinking, and or Lean UX a definite plus

Perks! Unlimited PTO, monthly mobile stipend, home office stipend, 401K, FSA/HSA, hybrid or remote work schedule, Blue Cross Blue Shield insurance coverage, paternity and maternity leave, pre-tax commuter programs and more.

Job Type: Full-time

Apply for this job with Fyllo

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.

Full Job Description

About dutchie

Dutchie is a technology company that connects consumers with their favorite dispensaries. Our mission is to create easy and safe access to cannabis for everyone. We are the leading and fastest-growing e-commerce provider in cannabis, facilitating $2.4B in sales, powering online ordering for the top dispensaries throughout the United States and Canada. We deliver insights to our dispensary partners that grow their business and ensure they are compliant with ever-changing rules and regulations.

Dutchie has raised $53M in funding to date, backed by Howard Schultz (Former CEO of Starbucks), Thrive Capital (Investor in Instagram, Stripe, Spotify, and Slack), Snoop Dogg's Casa Verde Capital, one of the leading cannabis-focused VC's, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.

About the Role

The Product Manager will be responsible for understanding the needs of customers, dispensaries, and the business itself, and balancing those needs against feature development and our roadmap. Simply put, they'll be in charge of determining what we build, what we don't build, and how it works. These decisions will be based on internal and external conversations to begin with, and in the future, from our UX researchers. You'll have a direct impact on our product on a daily basis. You'll touch nearly all aspects of the product, from consumer side features to internal tooling, and your work will highly impact the state of the product and our company as a whole. You'll also have the opportunity to help shape the culture, values, and processes of our product department as it grows to meet the needs of the business.

What You'll Do...

• Lead the ideation, implementation, and launch of innovative products
• Drive product development with dutchie's engineers and designers
• Define and analyze metrics that inform the success of products
• Have a deep understanding of the problems that customers/dispensaries are facing
• Serve as the dispensary and customer's voice within the organization
• Establish the direction and vision of their product
• Convince stakeholders of their decisions
• Set and adjust the roadmap
• Coordinating the requirements for features and chores to a designer
• Shepherd features through design, coordinating tweaks and adjustments
• Ensure a smooth handoff of features and chores to engineering
• Create proper documentation for all new features and product updates
• Communicate new features and updates, both internally and to customers and dispensaries

What You Bring...

• 2+ years of product management experience
• E-commerce is a plus
• Marketplace experience is a plus
• Bachelor's Degree in Computer Science, Mathematics, Statistics or another quantitative field
• Natural ability to make stuff happen around you through influence
• Data-driven product approach and an ability to balance user and business impact
• Shipped creative and highly successful consumer tech products; involved in process end-to-end
• Clear, concise, and thorough written and oral communication skills - you have the ability to communicate complex ideas in simple, easy to understand ways.
• Demonstrated technical aptitude
• Direct experience in UX/UI design is a plus, but not required
• Experience in the cannabis industry is a plus, but not required

You'll Get...

• Competitive Salary
• Fully paid medical, dental, and vision insurance
• Equity
• 401(k)
• Flexible vacation days, sick days, and work from home days
• Technology (hardware, software, reading materials, etc..) allowance
• The opportunity to shape an entire industry and create a product that touches millions of people

At dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Apply for this job with Dutchie

Apply now →

By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company. Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply. Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.