Cannabis Patient Services Associate Jobs
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Here are 7 cannabis jobs mentioning "patient services associate" in April 2024, at companies like Evermore Cannabis Company, and TILT HOLDINGS, including positions such as Patient Services Associate, Lead Patient Services Associate, and Sales Associate - Patient Services (Cambridge).
More than 30+ days
The Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The essential functions include, but are not limited to the following: ?
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
Qualifications and Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Application Question(s):
- Are you 21 years of age or older?
Education:
- High school or equivalent (Required)
Experience:
- Medical Cannabis Industry: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Evermore Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Lead Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The Lead PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The primary functions for this role are:
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
- Operates as a liaison between Patient Services Associate and Managers
- Reports and documents any issues or areas of concerns to Managers
- Oversees dispensary operations when the General Manager and Floor Manager are absent
Qualifications & Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics:
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
- This position will be required to adhere to all current Covid19 safety regulations that are in place including but not limited to: wearing a mask, using hand sanitizer, social distancing, etc.
Direct Reports
- Patient Services Assistants (in the absence of Managers)
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus pay
Application Question(s):
- Are you 21 years of age or older?
Education:
- High school or equivalent (Required)
Experience:
- Medical Cannabis Industry: 2 years (Preferred)
- Leadership: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: One location
Apply for this job with Evermore Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The essential functions include, but are not limited to the following: ?
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
Qualifications and Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Application Question(s):
- Are you 21 years of age or older?
Education:
- High school or equivalent (Required)
Experience:
- Medical Cannabis Industry: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Evermore Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The essential functions include, but are not limited to the following:  
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
Qualifications and Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Tips
Application Question(s):
- Are you 21 years of age or older?
Education:
- High school or equivalent (Required)
Experience:
- Medical Cannabis Industry: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Apply for this job with Evermore Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
WE ARE: *
*
The people that make up Commonwealth Alternative Care (CAC) are a group of passionate cannabis advocates that are rooted in our community in and around Taunton, MA! We’ve built relationships with our neighbors to aid with fair and equitable access to cannabis, crafted intentional partnerships to source products/ingredients from local businesses, and give back to grassroots organizations around our state. We love what we do and work every day to produce the best products for our patients. Not to brag or anything, but we were recently crowned “Best THC Edible” by NECANN for 2020!
Our people are at the very center of what makes us great, and because of this, we invest in our employees, offering a comprehensive compensation package that includes benefits and career growth opportunities.
Benefits we offer to full-time employees*
*
- 100% Employer Paid Premiums for Comprehensive Healthcare Plans (Health/Dental/Vision) / 70% for eligible dependents
- 10 days of Paid Time Off for your first year
- 11 Company Holidays
- Internal promotions
- Referral bonus program
- Employee discount
CAC is committed to providing the safest workplace possible given the recent COVID-19 health concerns. This includes providing PPE to all employees, ongoing cleaning measures, and trying to schedule/space work to allow us to follow CDC guidelines.
Commonwealth Alternative Care (CAC) is a subsidiary of Tilt Holdings.
*POSITION SUMMARY
*
The Sales Associate or Patient Services Agent (PSA) has a very important role as the most prominent patient facing position in the entire company. The PSA directly impacts the experience of our customers, providing them with education and top-notch customer service. More than cashiers, they must be able to educate and build relationships with our customers and take all necessary steps to enhance the experience of every patient. A successful PSA must be friendly, professional, responsible, well-spoken individual. The role requires an enthusiastic people-person that is eager to learn and passionate about cannabis. Successful PSAs must be able to multi-task in a face paced, high-volume, constantly changing environment while ensuring that all transactions and store relations remain compliant with all local and state regulations. The position requires constant patient interaction, problem solving, and efficient communication in a highly regulated environment.
*Leadership
*
- Resolve patient conflict with a calm and professional demeanor
- Communicate with Management and/or Coworkers when product is running low so that it can be restocked accordingly
- Work with others to create a positive environment for our patients and customers
- Work individually and with a team supporting others to reach sales goals
*Quality & Financial
*
- Maintain cleanliness of parking lot, check in, and lobby area
- Manage patient flow from the check in area to the sales floor
- Greet and bid farewell to all customers that enter and exit the dispensary
- Answer dispensary phones and provide accurate information to patients
- Perform opening duties and end of the day side work
- Educate customers about products and services. Help them navigate multiple options based on their individual needs and desires
- Accurately process sales through our point of sale system, the state tracking system and any other system in use
*People & Development
*
- Continue education of marijuana strains, products, and the industry during downtime
- Provide knowledgeable, speedy, friendly service to all customers and patients
- Assist in on-boarding and training of new employees
- Communicate efficiently with management and coworkers
*Compliance
*
- Check medical paperwork and proper identification thoroughly and accurately
- Stay up to date on and maintain compliance with all local, state, and federal regulations
- File and organize patient information and patient documents
- Maintain 100% compliancy with all local, state, and federal regulations in a highly regulated, constantly changing environment
- Handle large amounts of cash without error
- Help new customers fill out and sign medical agreements provided by the state and company ensuring all information is entered correctly and completely
*Job Skills
*
- Superior customer service skills
- Ability to multi-task (agile)
- Work well under pressure
- Positive attitude and a strong work ethic
- Detail oriented
- Ability to work individually and collaboratively
- Strong desire to learn and accept challenges
- Adaptable to an ever-changing industry
- Dependable, honest and trustworthy
*Job Requirements
*
- Previous retail experience and/or customer service experience required
- Demonstrable experience using software for Office and POS
- Associate degree or bachelor's degree preferred
- Previous experience in a high-volume, fast paced environment preferred
- All candidates must be ready, willing, and able to work a fully flexible work schedule to include days, nights and weekends to meet fluctuating business demands based on the needs of the individual department
- Every job applicant must pass a comprehensive background check, including the mandates of the Massachusetts Cannabis Control Commission. A job offer issued before the completion of a background check shall be contingent upon a positive result. A negative background check result may lead to the withdrawal of the job offer.
*Working Conditions/Physical Demands
*
- Ability to stand or sit for extended periods of time and lift up to 25 pounds
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required and includes all other duties as assigned by management.
TILT is an Equal Opportunity Employer Committed to DEI. All qualified job applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to fostering diversity and leveraging the value of diversity with equity and inclusion.
For Company information, visit: www.tiltholdings.com
Location: 1385 Cambridge Street, Cambridge, MA 02139
Job Type: Full-time
Apply for this job with TILT HOLDINGS
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
Job details
Salary
From $13 an hour
Job Type
Full-time
Part-time
Number of hires for this role
1
Qualifications
Full Job Description
Salary
From $13 an hour
Job Type
Full-time
Part-time
Number of hires for this role
1
Qualifications
High school or equivalent (Required)
Day Shift (Preferred)
Night Shift (Preferred)
Full Job Description
The Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The essential functions include, but are not limited to the following:  
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
Qualifications and Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
- This position will be required to adhere to all current Covid19 safety regulations that are in place including but not limited to: wearing a mask, using hand sanitizer, social distancing, etc.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Required)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Team Lead
- Store Manager
- Ops Manager
Employees working per shift:
- 6 - 10
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- https://www.evermorecompany.com/
Company's Facebook page:
- https://www.facebook.com/evermorecompany/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Apply for this job with Evermore Cannabis Company
Apply now →
By clicking the "Apply now" button, you'll be leaving Fazow and going to an external job application page for this company.
Please research all companies before applying. When applying for jobs, you should NOT have to pay to apply.
Fazow accepts no liability or responsibility as a consequence of any reliance upon information on external sites or in jobs listed on fazow.com.
The Patient Services Associate position works one-on-one with patients to recommend products that best match their needs. This position is responsible for ensuring excellent patient experience through friendly, outgoing service, strong communication skills, and fluency in all products. The PSA understands empathy and compassion, wants to help people, and can listen to the patient to understand their needs and what they are looking for.
Duties and Responsibilities
The essential functions include, but are not limited to the following:  
- Greeting patients with a warm smile and by name as you get to know them
- Due to COVID-19, this position may be tasked with checking in customers outside in their cars as they arrive and running orders outside to patient’s cars
- Gain knowledge and educate patients on the effects, benefits, and overall experience of the different cannabis products that we offer
- Inform patient on the proper safety measures when consuming cannabis products
- Train for and adapt to several roles in the dispensary to meet day to day requirements
- Providing excellent customer service, for the entirety of a patient’s time a patient with us
- Maintaining proper visitor log
- Answer questions and provide patient education on cannabis products.
- Keeps informed of all policies, procedures, and programs in accordance with COMAR
- Up to date and continued cannabis training/education
- Making sure patient is eligible to and the amount they can purchase/verifying ID
- Handling transactions, giving correct discounts, and correct change
- Knowing opening and closing procedures depending on the shift working
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Maintain a positive work environment
- Maintaining a tidy dispensary, including the front area, sales dispensing floor, consult room, and bathrooms
- Operating Point of Sale system
- Assist in verifying online orders for in store pick-up and delivery
- Assisting with housekeeping, restocking/cleaning where needed
- Answering phones with proper greeting and taking appropriate messages
Qualifications and Skills
These are the qualifications that are necessary for someone to be considered for the position.
Qualifications include:
- Excellent customer service and interpersonal skills
- Strong communication skills and attention to detail
- 21 years of age or older
- Desire to learn more about cannabis
- Availability to work 5-day work weeks that include weekdays, weekends, nights and some holidays between the hours of 9:30am and 8:30pm, depending on the shift
- Ability to stand for long periods of time
- Experience handling cash and a computer point of sale system
- Ability to follow directions well
- Ability to work well unsupervised
Special Characteristics
- Positive attitude with the commitment to excellence
- Ability to work well with people
- Punctuality
- Dependability
- Follows rules
- Adapts to change
Working Conditions/Physical Requirements
- Work may require prolonged standing, sitting, walking back and forth, some bending, stooping and crouching
- Must be able to lift, carry and balance up to 50 pounds
- Duties can regularly require employee to perform grasping, talking, hearing, seeing and repetitive motions that require hand eye coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment.
- Work may require a majority of the shift being outside in different temperatures and weather conditions.
- This position will be required to adhere to all current Covid19 safety regulations that are in place including but not limited to: wearing a mask, using hand sanitizer, social distancing, etc.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends
Education:
- High school or equivalent (Preferred)
Shift Availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Pay frequency:
- Every other week
Work includes:
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Management:
- Store Manager
- Shift Lead
- Ops Manager
Employees working per shift:
- 6 - 10
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
This Job Is:
- Open to applicants who do not have a college diploma
Company's website:
- https://www.evermorecompany.com/
Company's Facebook page:
- https://www.facebook.com/evermorecompany/
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
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